Kyocera FS-C1020MFP ServiceBulletin 5JK-002a
Service Bulletin
SB Number:
Subject:
SB 5JK-002_Revised issue
Firmware upgrade (engine, main and PDL)
Creation Date: 18/03/2010
Model: FS-C1020MFP
Revision information: The serial number of the affected machines has been added.
1. Improper polish messages at the web image monitor.
2. The correct MIB can not be obtained.
3. Fax can not be received.
4. Machine lock when receiving a fax.
5. Machine can not be accessed with the internet browser.
6. Machine lock when printing multiple jobs.
7. Improper alert message when using page manager.
8. Improper size calculation when using TWAIN to scan.
9. Water mark is printed outside the print-area.
10. Improper default paper size.
Firmware
Type Program No. Check SUM Version
ENGINE Engine_v01-04 - - - - V01-04
MAIN FS-C1020MFP_CTL_v105 - - - - V1.05
PDL FS-C1020MFP_PDL_V102 - - - - V1.02
Classication
Field measure When the above mentioned phenomena occur, please upgrade the rmware to the latest version.
Serial numbers of affected machines
Type Serial number
FS-C1020MFP UAZ9Y05713
Machines produced after the above mentioned serial number, should not have the above mentioned phenomena.
Item Contents
1 Improper polish messages at the web
image monitor.
2 The correct MIB can not be obtained. The proper MIB may not be obtained when using the “get” command
3 Fax can not be received. A fax may not be received, while “telephone” is displayed.
4 Machine lock when receiving a fax. The machine may lock while “printing” is displayed, when receiving a
Entire stock rework
In-eld modication at next visit
Messages related to the fax status are improperly displayed when using
polish language in the web image monitor (command center).
under SNMP.
fax with V27ter, 24000bps and EMC.
In-eld modication by case
No modication necessary
KMIS Service Department, Kyocera Mita Europe 9065 / SB 5JK-002
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Service Bulletin
Item Contents
1 Improper polish messages at the web
image monitor.
2 The correct MIB can not be obtained. The proper MIB may not be obtained when using the “get” command
3 Fax can not be received. A fax may not be received, while “telephone” is displayed.
4 Machine lock when receiving a fax. The machine may lock while “printing” is displayed, when receiving a
5 Machine can not be accessed with the
internet browser.
6 Machine lock when printing multiple
jobs.
7 Improper alert message when using
page manager.
Messages related to the fax status are improperly displayed when using
polish language in the web image monitor (command center).
under SNMP.
fax with V27ter, 24000bps and EMC.
The machine may not be accessible, because the hostname does not
exist in the DNS through the internet browser.
The machine may lock while “processing” is
displayed, when continuously printing multiple jobs using PS3.
The alert when setting custom size in pixels has been changed, due to
improper display of the usable range which can be set.
Old value range of the alert: 46 to 1754. (does not include value 45
which can be set)
New value range of the alert: 45 to 1754.
8 Improper size calculation when using
TWAIN to scan.
9 Water mark is printed outside the
print-area.
10 Improper default paper size. The default paper size may be set to letter size by the PnP.
The scan size may be improperly calculated according to the inch
value, when changing the unit setting from inch to centimeter when
using TWAIN scanning.
If the 1st integer value is set to 3cm, the actual value will be set to minimum value 0.77cm.
The water mark may be printed outside the printable area of duplex or
booklet print-outs when using PCL5C.
KMIS Service Department, Kyocera Mita Europe 9065 / SB 5JK-002
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