Service Bulletin
SB Number:
Subject:
SB 5JK-004
Firmware upgrade (Umlaut character print failure)
Creation Date: 26/04/2010
Model: FS-C1020MFP
Phenomenon
The umlaut character may not appear on the print-out, when performing PS printing on Macintosh computers.
Firmware
Type Program No. Check SUM Version
ENGINE Engine_v01-04 - - - - V01-04
MAIN FS-C1020MFP_CTL_v105 - - - - V1.05
PDL FS-C1020MFP_PDL_V103 - - - - V1.03
Classication
Field measure When the above mentioned phenomenon occurs, please upgrade the rmware to the latest
Entire stock rework
version.
In-eld modication at next visit
In-eld modication by case
X
No modication necessary
Serial numbers of affected machines
Type Serial number
FS-C1020MFP April 2010 production.
The above mentioned changes have been applied to machines produced after the above mentioned production date.
KMIS Service Department, Kyocera Mita Europe A101 / SB 5JK-004
Page 1 of 1