Kyocera FS-2020D, FS-3920DN, FS-4020DN, FS-6970DN Operation Guide

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OPERATION GUIDE

FS-2020D/FS-3920DN/FS-4020DN/ FS-6970DN

This Operation Guide is for models FS-2020D, FS-3920DN, FS-4020DN

FS-6970DN.

and

Note This Operation Guide contains information that corresponds

to using both the inch and metric versions of these machines. The inch versions of these machines are shown in the screens in

this guide. If you are using the metric version, use the messages provided for the inch version as reference only. In the body text, only the inch messages are given if these versions differ only in capitalization. When there is even a slight difference in the message, we have listed the information for the inch version followed, in brackets, by the corresponding information for the metric version.

Included Guides

The following guides are included with this machine. Refer to the proper guide based on your requirements.

Operation Guide (This Guide)

Describes how to load paper, print, replace toner, clean the printer, and troubleshooting.

Advanced Operation Guide

Explains paper guidelines, how to use the operation panel and possible connections between the printer and the computer.

Installation Guide

Explains how to install this printer, as well as connecting cables and loading paper.

Contents

1 Machine Parts ..................................................................... 1-1

Components at the Front of the Printer .......................... 1-2

Components at the Rear of the Printer ............................ 1-3

Operation Panel ................................................................. 1-4

2 Paper Handling ................................................................... 2-1

General Guidelines ............................................................ 2-2

Selecting the Right Paper ................................................. 2-4

Paper Type ....................................................................... 2-12

3 Loading Paper .................................................................... 3-1

Loading Paper into the Cassette ...................................... 3-2

Loading Paper into MP (Multi-Purpose) Tray .................. 3-6

Loading Envelopes into the MP Tray

(FS2020D/3920DN/4020DN only) ...................................... 3-8

4 Connecting and Printing .................................................... 4-1

Connections ....................................................................... 4-2

Changing Network Interface Parameters ........................ 4-4

Printing a Network Interface Status Page ..................... 4-12

Installing the Printer Driver ............................................ 4-13

Printing from Application Software ............................... 4-19

Status Monitor ................................................................. 4-20

Uninstalling Software (Windows PC) ............................. 4-24

5 Maintenance ........................................................................ 5-1

General Information .......................................................... 5-2

Cleaning the Printer .......................................................... 5-7

6 Troubleshooting ................................................................. 6-1

General Guidelines ............................................................ 6-2

Print Quality Problems ...................................................... 6-3

Error Messages ................................................................. 6-5

Clearing Paper Jams ....................................................... 6-12

7 Using the Operation Panel ................................................. 7-1

General Information .......................................................... 7-2

Understanding the Operation Panel ................................ 7-3

Using the Menu Selection System ................................... 7-8

Report Print ...................................................................... 7-11

USB Memory (USB flash memory selection) ................ 7-17

Job Box ............................................................................ 7-19

Counter (Viewing the counter value) ............................. 7-25

Paper Settings ................................................................. 7-26

Print Settings ................................................................... 7-35

Network (Network settings) ............................................ 7-50

Device Common (Selecting/Setting the common

device) .............................................................................. 7-55

Security ............................................................................ 7-67

Job Accounting (Job Accounting selection/setting) ... 7-75

Admin (Administrator settings) ...................................... 7-81

Adjust/Maintenance (Adjust/Maintenance selection/

setting) ............................................................................. 7-83

8 Options ................................................................................ 8-1

General Information .......................................................... 8-2

Expansion Memory Modules ............................................ 8-4

Paper Feeder (PF-310) ....................................................... 8-6

Paper Feeder (PF-430) ....................................................... 8-6

CompactFlash (CF) Card ................................................... 8-7

Other Options .................................................................... 8-9

9 Computer Interface ............................................................. 9-1

General Information ........................................................... 9-2

Network Interface .............................................................. 9-3

10 Appendix ........................................................................... 10-1

Specifications .................................................................. 10-2

Glossary

Index

Legal and Safety Information

Please read this information before using your machine. This chapter provides information on the following topics:

Legal Information iv License Agreements v Safety Information xii Symbols xvii Installation Precautions xviii Precautions for Use xx About the Operation Guide xxii Conventions in This Guide xxiii

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Legal Information

CAUTION NO LIABILITY IS ASSUMED FOR ANY

DAMAGE CAUSED BY IMPROPER INSTALLATION.

Notice on Software

SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE PRINTER'S EMULATION MODE. The printer is factory-set to emulate the PCL. The emulation mode can be changed.

Notice

The information in this guide is subject to change without notification. Additional pages may be inserted in future editions.

The user is asked to excuse any technical inaccuracies or typographical errors in the present edition.No responsibility is assumed if accidents occur while the user is following the instructions in this guide. No responsibility is assumed for defects in the printer's firmware (contents of its read-only memory).

This guide, and any copyrightable subject matter sold or provided with or in connection with the sale of the page printer, are protected by copyright. All rights are reserved. Copying or other reproduction of all or part of this guide, or any copyrightable subject matter without the prior written consent of Kyocera Mita Corporation is prohibited. Any copies made of all or part of this guide, or any copyrightable subject must contain the same copyright notice as the material from which the copying is done.

Regarding Tradenames

PRESCRIBE is a registered trademark of Kyocera Corporation. KPDL is trademark of Kyocera Corporation.Hewlett-Packard, PCL, and PJL are registered trademarks of Hewlett-Packard Company. Centronics is a trade name of Centronics Data Computer Inc. Adobe, Acrobat, Flash, and PostScript are registered trademarks of Adobe Systems Incorporated. Macintosh is a registered trademark of Apple Computer, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Microsoft Windows Server is a trademark of Microsoft Corporation. PowerPC is a trademark of International Business Machines Corporation. CompactFlash is a trademark of SanDisk Corporation. ENERGY STAR is a U.S. registered mark. All other brand and product names are registered trademarks or trademarks of their respective companies.

™

This product was developed using the Tornado System and Tools from Wind River Systems.

™

This product contains UFST Inc.

and MicroType® from Monotype Imaging

Real Time Operating

License Agreements

IBM Program License Agreement

THE DEVICE YOU HAVE PURCHASED CONTAINS ONE OR MORE SOFTWARE PROGRAMS (“PROGRAMS”) WHICH BELONG TO INTERNATIONAL BUSINESS MACHINES CORPORATION (“IBM”). THIS DOCUMENT DEFINES THE TERMS AND CONDITIONS UNDER WHICH THE SOFTWARE IS BEING LICENSED TO YOU BY IBM. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS LICENSE, THEN WITHIN 14 DAYS AFTER YOUR ACQUISITION OF THE DEVICE YOU MAY RETURN THE DEVICE FOR A FULL REFUND. IF YOU DO NOT SO RETURN THE DEVICE WITHIN THE 14 DAYS, THEN YOU WILL BE ASSUMED TO HAVE AGREED TO THESE TERMS AND CONDITIONS.

The Programs are licensed not sold. IBM, or the applicable IBM country organization, grants you a license for the Programs only in the country where you acquired the Programs. You obtain no rights other than those granted you under this license.

The term “Programs” means the original and all whole or partial copies of it, including modified copies or portions merged into other programs. IBM retains title to the Programs. IBM owns, or has licensed from the owner, copyrights in the Programs.

1. License

Under this license, you may use the Programs only with the device on which they are installed and transfer possession of the Programs and the device to another party.

If you transfer the Programs, you must transfer a copy of this license and any other documentation to the other party. Your license is then terminated. The other party agrees to these terms and conditions by its first use of the Program.

You may not:

1. use, copy, modify, merge, or transfer copies of the Program except as provided in this license;

2. reverse assemble or reverse compile the Program; or

3. sublicense, rent, lease, or assign the Program.

2. Limited Warranty

The Programs are provided “AS IS.”

THERE ARE NO OTHER WARRANTIES COVERING THE PROGRAMS (OR CONDITIONS), EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

3. Limitation of Remedies

IBM's entire liability under this license is the following;

For any claim (including fundamental breach), in any form, related in any way to this license, IBM's liability will be for actual damages only and will be limited to the greater of:

1. the equivalent of U.S. $25,000 in your local currency; or

2. IBM's then generally available license fee for the Program

This limitation will not apply to claims for bodily injury or damages to real or tangible personal property for which IBM is legally liable.

IBM will not be liable for any lost profits, lost savings, or any incidental damages or other economic consequential damages, even if IBM, or its authorized supplier, has been advised of the possibility of such damages. IBM will not be liable for any damages claimed by you based on any third party claim. This limitation of remedies also applies to any developer of Programs supplied to IBM. IBM's and the developer's limitations of remedies are not cumulative. Such developer is an intended beneficiary of this Section. Some jurisdictions do not allow these limitations or exclusions, so they may not apply to you.

4. General

You may terminate your license at any time. IBM may terminate your license if you fail to comply with the terms and conditions of this license. In either event, you must destroy all your copies of the Program. You are responsible for payment of any taxes, including personal property taxes, resulting from this license. Neither party may bring an action, regardless of form, more than two years after the cause of action arose. If you acquired the Program in the United States, this license is governed by the laws of the State of New York. If you acquired the Program in Canada, this license is governed by the laws of the Province of Ontario. Otherwise, this license is governed by the laws of the country in which you acquired the Program.

Typeface Trademark Acknowledgement

All resident fonts in this printer are licensed from Monotype Imaging Inc.

Helvetica, Palatino and Times are registered trademarks of Linotype-Hell AG. ITC Avant Garde Gothic, ITC Bookman, ITC ZapfChancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation.

Monotype Imaging License Agreement

1. ”Software” shall mean the digitally encoded, machine readable, scalable outline data as encoded in a special format as well as the UFST Software.

2. You agree to accept a non-exclusive license to use the Software to reproduce and display weights, styles and versions of letters, numerals, characters and symbols (“Typefaces”) solely for your own customary business or personal purposes at the address stated on the registration card you return to Monotype Imaging. Under the terms of this License Agreement, you have the right to use the Fonts on up to three printers. If you need to have access to the fonts on more than three printers, you need to acquire a multi-user license agreement which can be obtained from Monotype Imaging. Monotype Imaging retains all rights, title and interest to the Software and Typefaces and no rights are granted to you other than a License to use the Software on the terms expressly set forth in this Agreement.

3. To protect proprietary rights of Monotype Imaging, you agree to maintain the Software and other proprietary information concerning the Typefaces in strict confidence and to establish reasonable procedures regulating access to and use of the Software and Typefaces.

4. You agree not to duplicate or copy the Software or Typefaces, except that you may make one backup copy. You agree that any such copy shall contain the same proprietary notices as those appearing on the original.

5. This License shall continue until the last use of the Software and Typefaces, unless sooner terminated. This License may be terminated by Monotype Imaging if you fail to comply with the terms of this License and such failure is not remedied within thirty (30) days after notice from Monotype Imaging. When this License expires or is terminated, you shall either return to Monotype Imaging or destroy all copies of the Software and Typefaces and documentation as requested.

6. You agree that you will not modify, alter, disassemble, decrypt, reverse engineer or decompile the Software.

7. Monotype Imaging warrants that for ninety (90) days after delivery, the Software will perform in accordance with Monotype Imagingpublished specifications, and the diskette will be free from defects in material and workmanship. Monotype Imaging does not warrant that the Software is free from all bugs, errors and omissions.

8. THE PARTIES AGREE THAT ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY, ARE EXCLUDED.

9. Your exclusive remedy and the sole liability of Monotype Imaging in connection with the Software and Typefaces is repair or replacement of defective parts, upon their return to Monotype Imaging.

10.IN NO EVENT WILL MONOTYPE IMAGING BE LIABLE FOR LOST PROFITS, LOST DATA, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES CAUSED BY ABUSE OR MISAPPLICATION OF THE SOFTWARE AND TYPEFACES.

11. Massachusetts U.S.A. law governs this Agreement.

12.You shall not sublicense, sell, lease, or otherwise transfer the Software and/or Typefaces without the prior written consent of Monotype Imaging.

13.Use, duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in Technical Data and Computer Software clause at FAR 252-227-7013, subdivision (b)(3)(ii) or subparagraph (c)(1)(ii), as appropriate. Further use, duplication or disclosure is subject to restrictions applicable to restricted rights software as set forth in FAR 52.227-19 (c)(2).

14.YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY STATEMENT OR REPRESENTATION NOT CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY. BY OPENING THIS DISKETTE PACKAGE, YOU AGREE TO ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT.

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GPL

Firmware of this machine is using in part the GPL applied codes (www.fsf.org/copyleft/gpl.html). Please access "http:// www.kyoceramita.com/gpl" for more information on how to make GPL applied codes available.

Open SSLeay License

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1 Redistributions of source code must retain the above copyright

notice, this list of conditions and the following disclaimer.

2 Redistributions in binary form must reproduce the above copyright

notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3 All advertising materials mentioning features or use of this software

must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)"

4 The names "OpenSSL Toolkit" and "OpenSSL Project" must not be

used to endorse or promote products derived from this software without prior written permission. For written permission, please contact openssl-core@openssl.org.

5 Products derived from this software may not be called "OpenSSL"

nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project.

6 Redistributions of any form whatsoever must retain the following

acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http:// www.openssl.org/)"

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT "AS IS" AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

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Original SSLeay License

This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL.

This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com).

If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used.

This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1 Redistributions of source code must retain the copyright notice, this

list of conditions and the following disclaimer.

2 Redistributions in binary form must reproduce the above copyright

notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3 All advertising materials mentioning features or use of this software

must display the following acknowledgement: "This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)" The word 'cryptographic' can be left out if the rouines from the library being used are not cryptographic related :-).

4 If you include any Windows specific code (or a derivative thereof)

from the apps directory (application code) you must include an acknowledgement: "This product includes software written by Tim Hudson (tjh@cryptsoft.com)"

THIS SOFTWARE IS PROVIDED BY ERIC YOUNG "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The licence and distribution terms for any publically available version or derivative of this code cannot be changed, i.e, the code cannot simply be copied and put under another distribution licence [including the GNU Publica License.]

Compliance and Conformity

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that

to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

• The use of a non-shielded interface cable with the referenced device

is prohibited.

CAUTION — The changes or modifications not expressly approved by the party responsible for compliance could void the userÅfs authority to operate the equipment.

This device complies with Part 15 of FCC Rules and RSS-Gen of IC Rules.

Operation is subject to the following two conditions; (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

* The above warning is valid only in the United States of America.

Interface Connectors

IMPORTANT Be sure to power off the printer before connecting or

disconnecting an interface cable. For protection against static electricity discharge to the printer's internal electronics through the interface connector(s), cover any interface connector that is not in use with the protective cap supplied.

Note Use shielded interface cables.

Safety Information

Laser Safety

This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation. Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape from the printer during any phase of user operation.

Laser Notice

This printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825.

DANGER CLASS 3B LASER RADIATION WHEN OPEN.

AVOID DIRECT EXPOSURE TO BEAM.

CAUTION Use of controls or adjustments or performance

of procedures other than those specified herein may result in hazardous radiation exposure.

Radio Frequency Transmitter

This machine contains a transmitter module. We, the manufacturer (Kyocera Mita Corporation) hereby declare that this equipment (page printer), models mentioned on the cover page are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

Radio Tag Technology

In some countries, the radio tag technology used in this equipment to identify the toner container may be subject to authorization, and the use of this equipment may consequently be restricted.

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Caution Labels

The printer bears any of the following labels.

Laser inside the printer (Laser radiation warning)

For Europe, Asia, and other countries

For U.S.A. and Canada

CDRH Regulations

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured after August 1, 1976. Compliance is mandatory for products marketed in the United States. A label indicating compliance with the CDRH regulations must be attached to laser products marketed in the United States.

Ozone Concentration

These printers generate ozone gas (O3), which may concentrate in the place of installation and cause an unpleasant smell. To minimize the concentration of ozone gas to less than 0.1ppm, we recommend you not to install the printer in a confined area where ventilation is blocked.

xiii

Safety Instructions Regarding the Disconnection of Power

Caution: The power plug is the main isolation device! Other switches on

the equipment are only functional switches and are not suitable for isolating the equipment from the power source.

VORSICHT: Der Netzstecker ist die Hauptisoliervorrichtung! Die anderen Schalter auf dem Gerät sind nur Funktionsschalter und können nicht verwendet werden, um den Stromfluß im Gerät zu unterbrechen.

DECLARATION OF CONFORMITY

2004/108/EC, 2006/95/EEC, 93/68/EEC and 1999/5/EC

We declare under our sole responsibility that the product to which this declaration relates is in conformity with the following specifications.

EN55024 EN55022 Class B EN61000-3-2 EN61000-3-3 EN60950-1 EN60825-1 EN300 330-1 EN300 330-2

Declaration of Conformity (Australia)

Manufacturer: Kyocera Mita Corporation (Head Office) Manufacturer’s address: 2-28, 1-Chome, Tamatsukuri, Chuo-ku, Osaka 540-8585, Japan

declares that the product

Product name: Page Printer Model name: FS-2020D/FS-3920DN/FS-4020DN

Description of devices: This Page Printer Model FS-4020DN is 28ppm (FS-2020D is the 30ppm, FS-3920DN is the 35ppm); A4 size and utilizes plain paper; dry toner; etc. The printer can be equipped with several optional enhancement units, such as a PF-310 paper feeder.

conforms to the following product specifications:

AS/NZS 3548: 1995 (EN 55 022: 1998 Class B)

AS/NZS 4268: 2003

IEC60950-1:2001 (EN 60 950-1: 2001+A11)

The manufacturer and its merchandising companies retain the following technical documentation in anticipation of the inspection that may be conducted by the authorities concerned:

User’s instruction that conforms to the applicable specifications Technical drawings Descriptions of procedures that guarantee conformity Other technical information

The manufacturer has been employed with ISO9001 scheme. JQA and BS have attested the manufacturer.

xiv

Kyocera Mita Australia Pty., Ltd. 6-10 Talavera Road, North Ryde, NSW 2113, Australia Telephone: +61 2-9888-9999 Fax: +61 2-9888-9588

Canadian Department of Communications Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Avis de conformité aux normes du ministere des Communications du Canada

Cet appareil numérique de la classe B est conforme à la norme NMB003 du Canada.

EN ISO 7779

Maschinenlärminformations-Verordnung 3. GPSGV, 06.01.2004: Der höchste Schalldruckpegel beträgt 70 dB (A) oder weniger gemäß EN ISO 7779.

Disclaimer

Kyocera Mita will not be liable to customers or any other person or entity for any loss or damage caused or alleged to be caused directly or indirectly by equipment sold or furnished by us, including but not limited to, any interruption of service, loss of business or anticipatory profits, or consequential damages resulting from the use or operation of the equipment or software.

Energy Saving Function

This printer comes equipped with a Sleep Mode where printer function remains in a waiting state but power consumption is still reduced to a minimum when there is no activity with the printer within a set amount of time.

Sleep Mode

This printer automatically enters Sleep Mode when approximately 30 minutes (FS-2020D/3920DN/4020DN)/5 minutes (FS-6970DN) have passed since the printer was last used. The amount of time of no activity that must pass before Sleep Mode is activated may be lengthened.

Duplex Printing

This printer includes duplex printing as a standard function. For example, by printing two single-sided originals onto a single sheet of paper as a duplex printing, it is possible to lower the amount of paper used.

Recycled Paper

This printer supports recycled paper which reduces the load on the environment. Your sales or service representative can provide information about recommended paper types.

Energy Star (ENERGY STAR®) Program

We have determined as a participating company in the International Energy Star Program that this product is compliant with the standards laid out in the International Energy Star Program.

xvi

Symbols

The sections of this guide and parts of the machine marked with symbols are safety warnings meant to protect the user, other individuals and surrounding objects, and ensure correct and safe usage of the machine. The symbols and their meanings are indicated below.

DANGER: Indicates that serious injury or even death will very possibly result from insufficient attention to or incorrect compliance with the related points.

WARNING: Indicates that serious injury or even death may result from insufficient attention to or incorrect compliance with the related points.

CAUTION: Indicates that personal injury or mechanical damage may result from insufficient attention to or incorrect compliance with the related points.

The following symbols indicate that the related section includes safety warnings. Specific points of attention are indicated inside the symbol.

.... [General warning]

.... [Warning of danger of electrical shock]

.... [Warning of high temperature]

The following symbols indicate that the related section includes information on prohibited actions. Specifics of the prohibited action are indicated inside the symbol.

.... [Warning of prohibited action]

.... [Disassembly prohibited]

The following symbols indicate that the related section includes information on actions which must be performed. Specifics of the required action are indicated inside the symbol.

.... [Alert of required action]

.... [Remove the power plug from the outlet]

[Always connect the machine to an outlet with a ground

....

connection]

Please contact your service representative to order a replacement if the safety warnings in this Operation Guide are illegible or if the guide itself is missing. (fee required)

xvii

Installation Precautions

Environment

Caution

Avoid placing the machine on or in locations which are unstable or not level. Such locations may cause the machine to fall down or fall over. This type of situation presents a danger of personal injury or damage to the machine.

Avoid locations with humidity or dust and dirt. If dust or dirt become attached to the power plug, clean the plug to avoid the danger of fire or electrical shock.

Avoid locations near radiators, heaters, or other heat sources, or locations near flammable items, to avoid the danger of fire.

To keep the machine cool and facilitate changing of parts and maintenance, allow access space as shown below. Leave adequate space, especially around the rear cover, to allow air to be properly ventilated out of the printer.

11-13/16" (300mm)

3-15/16" (100mm)

* 15-3/4" (400mm) FS-3920DN/FS-4020DN: PT-310 FS-6970DN: PT-430.

7-7/8" (200mm) *

23-5/8" (600mm)

Other Precautions

Adverse environmental conditions may affect the safe operation and performance of the machine. Install in an air-conditioned room (recommended room temperature: around 23°C (73.4°F), humidity: around 60% RH), and avoid the following locations when selecting a site for the machine.

• Avoid locations near a window or with exposure to direct sunlight.

• Avoid locations with vibrations.

• Avoid locations with drastic temperature fluctuations.

• Avoid locations with direct exposure to hot or cold air.

• Avoid poorly ventilated locations.

During printing, some ozone is released, but the amount does not cause any ill effect to one's health. If, however, the printer is used over a long period of time in a poorly ventilated room or when printing an extremely large number of copies, the smell may become unpleasant. To maintain the appropriate environment for print work, it is suggested that the room be properly ventilated.

xviii

Power Supply/Grounding the Machine

Warning

Do not use a power supply with a voltage other than that specified. Avoid multiple connections in the same outlet. These types of situations present a danger of fire or electrical shock.

Plug the power cord securely into the outlet. If metallic objects come in contact with the prongs on the plug, it may cause a fire or electric shock.

Always connect the machine to an outlet with a ground connection to avoid the danger of fire or electrical shock in case of an electric short. If an earth connection is not possible, contact your service representative.

Other precautions

Connect the power plug to the closest outlet possible to the machine.

The power supply cord is used as the main disconnect device. Ensure that the socket/outlet is located/installed near the equipment and is easily accessible.

Handling of plastic bags

Warning

Keep the plastic bags that are used with the machine away from children. The plastic may cling to their nose and mouth causing suffocation.

Introduction-xix

Precautions for Use

Cautions when using the machine

Warning

Do not place metallic objects or containers with water (flower vases, flower pots, cups, etc.) on or near the machine. This situation presents a danger of fire or electrical shock should they fall inside.

Do not remove any of the covers from the machine as there is a danger of electrical shock from high voltage parts inside the machine.

Do not damage, break or attempt to repair the power cord. Do not place heavy objects on the cord, pull it, bend it unnecessarily or cause any other type of damage. These types of situations present a danger of fire or electrical shock.

Never attempt to repair or disassemble the machine or its parts as there is a danger of fire, electrical shock or damage to the laser. If the laser beam escapes, there is a danger of it causing blindness.

If the machine becomes excessively hot, smoke appears from the machine, there is an odd smell, or any other abnormal situation occurs, there is a danger of fire or electrical shock. Turn the main power switch off ({) immediately, be absolutely certain to remove the power plug from the outlet and then contact your service representative.

If anything harmful (paper clips, water, other fluids, etc.) falls into the machine, turn the main power switch off ({) immediately. Next, be absolutely certain to remove the power plug from the outlet to avoid the danger of fire or electrical shock. Then contact your service representative.

Do not remove or connect the power plug with wet hands, as there is a danger of electrical shock.

Always contact your service representative for maintenance or repair of internal parts.

Introduction-xx

Caution

Do not pull the power cord when removing it from the outlet. If the power cord is pulled, the wires may become broken and there is a danger of fire or electrical shock. (Always grasp the power plug when removing the power cord from the outlet.)

Always remove the power plug from the outlet when moving the machine. If the power cord is damaged, there is a danger of fire or electrical shock.

If the machine will not be used for a short period of time (overnight, etc.), turn the power switch off (O). If it will not be used for an extended period of time (vacations, etc.), remove the power plug from the outlet for safety purposes during the time the machine is not in use.

Always hold the designated parts only when lifting or moving the machine.

For safety purposes, always remove the power plug from the outlet when performing cleaning operations.

If dust accumulates within the machine, there is a danger of fire or other trouble. It is therefore recommended that you consult with your service representative in regard to cleaning of internal parts. This is particularly effective if accomplished prior to seasons of high humidity. Consult with your service representative in regard to the cost of cleaning the internal parts of the machine.

Other precautions

Do not place heavy objects on the machine or cause other damage to the machine.

Do not open the upper front cover, turn off the main power switch, or pull out the power plug during printing.

When lifting or moving the machine, contact your service representative.

Do not touch electrical parts, such as connectors or printed circuit boards. They could be damaged by static electricity.

Do not attempt to perform any operations not explained in this handbook.

Use shielded interface cables.

Caution

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

Cautions when Handling Consumables

Caution

Do not attempt to incinerate the Toner Container. Dangerous sparks may cause burns.

Keep the Toner Container out of the reach of children.

If toner happens to spill from the Toner Container, avoid inhalation and ingestion, as well as contact with your eyes and skin.

• If you do happen to inhale toner, move to a place with fresh

air and gargle thoroughly with a large amount of water. If coughing develops, contact a physician.

• If you do happen to ingest toner, rinse your mouth out with water and

drink 1 or 2 cups of water to dilute the contents of your stomach. If necessary, contact a physician.

• If you do happen to get toner in your eyes, flush them thoroughly

with water. If there is any remaining tenderness, contact a physician.

• If toner does happen to get on your skin, wash with soap and water.

Do not attempt to force open or destroy the Toner Container.

Other precautions

After use, always dispose of the Toner Container in accordance with Federal, State and Local rules and regulations.

Store all consumables in a cool, dark location.

If the machine will not be used for an extended period of time, remove the paper from the cassette, return it to its original package and reseal it.

Introduction-xxi

About the Operation Guide

This Operation Guide contains the following chapters:

1 Machine Parts

This chapter explains the names of parts.

2 Paper Handling

Explains how choose, handle and load paper.

3 Loading Paper

This chapter explains paper specifications for this printer and how to load paper into the cassette or MP tray.

4 Connecting and Printing

This chapter explains how to start up the printer, print from your PC, and use the application software included in the CD-ROM.

5 Maintenance

This chapter explains how to replace the toner container and how to care for your printer.

6 Using the Operation Panel

Explains how to use the operation panel to configure the printer.

7 Options

Shows the available options.

8 Computer Interface

Describes the possible connections between the printer and your computer.

9 Troubleshooting

This chapter explains how to handle printer problems that may occur, such as paper jams.

10 Appendix

This chapter lists the specifications of this printer and explains environmental standard requirements.

Glossary

A Glossary of terms used is provided here.

Introduction-xxii

Conventions in This Guide

This manual uses the following conventions.

Convention Description Example Italic

Typeface

Bold Used to denote buttons on the

Bracket Bold Used to denote operation panel

Note Used to provide additional or

Important Used to provide important

Caution Cautions are statements that

Warning Used to alert users to the

Used to emphasize a key word, phrase or reference to additional information.

software.

keys.

useful information about a function or feature.

information.

suggest mechanical damage as a result of an action.

possibility of personal injury.

Refer to Replacing the Toner Container on page 4-3.

Select the printer you want to install, and click Next.

If TCP/IP is set to Off, use U or V to select On and press [OK].

IMPORTANT During toner container

replacement, temporarily move storage media and computer supplies (such as floppy disks) away from the toner container. This is to avoid damaging media by the magnetism of toner.

CAUTION When pulling the paper, pull

it gently so as not to tear it. Torn pieces of paper are difficult to remove and may be easily overlooked, deterring the paper jam recovery.

WARNING If you ship the printer,

remove and pack the developer unit in a plastic bag and ship them separately from the printer.

Note Do not remove the toner

container from the carton until you are ready to install it in the printer.

Note The illustrations shown in the user manual are just

examples. Depending on the content either 2020D/3920DN/4020DN or FS-6970DN drawings are used.

Introduction-xxiii

Introduction-xxiv

1 Machine Parts

This section provides explanations and illustrations for you to determine the parts and their functions. Try to be familiar with the names and functions of these parts for correct use and optimal performance.

Components at the Front of the Printer 1-2 Components at the Rear of the Printer 1-3 Operation Panel 1-4

Machine Parts 1-1

Components at the Front of the Printer

1 Top Cover 2 Paper Stopper 3 Top Tray 4 Right Cover 5 Operation Panel 6 USB Memory Slot 7 Paper Cassette 8 MP (Multi-Purpose) Tray

Components at the Left of the Printer and Internal Components

1 Left Cover 2 Toner Container 3 Power Switch 4 Waste Toner Box

1-2 Machine Parts

Components at the Rear of the Printer

1 2

1 USB Interface Connector 2 Network Indicators (FS-3920DN/FS-4020DN 3 Network Interface Connector (FS-3920DN/FS-4020DN

only)

4 Parallel Interface Connector 5 Power Cord Connector 6 Rear Unit 7 Option Interface Slot (Network/CF card/Hard disk) (FS-2020D/

FS-3920DN/FS-4020DN only)

/FS-6970DN only)

/FS-6970DN

Machine Parts 1-3

Operation Panel

1 Indicators 2 Message Display 3 Cursor Keys 4[GO] Key 5 [Cancel] Key 6[OK] Key 7 [MENU] Key

1-4 Machine Parts

2 Paper Handling

This chapter explains paper specifications for this printer and how to load paper into the cassette or MP tray

General Guidelines 2-2 Selecting the Right Paper 2-4 Paper Type 2-12

Paper Handling 2-1

General Guidelines

The machine is designed to print on standard copier paper, but it can also accept a variety of other types of paper within the limits specified below.

Note The manufacturer assumes no liability for problems that

occur when paper not satisfying these requirements is used.

Selection of the right paper is important. Using the wrong paper can result in paper jams, curling, poor print quality, and paper waste, and in extreme cases can damage the machine. The guidelines given below will increase the productivity of your office by ensuring efficient, troublefree printing and reducing wear and tear on the machine.

Paper Availability

Most types of paper are compatible with a variety of machines. Paper intended for xerographic copiers can also be used with the machine.

There are three general grades of paper: economy, standard, and premium. The most significant difference between grades is the ease with which they pass through the machine. This is affected by the smoothness, size, and moisture content of the paper, and the way in which the paper is cut. The higher the grade of paper you use, the less risk there will be of paper jams and other problems, and the higher the level of quality your printed output will reflect.

Differences between paper from different suppliers can also affect the machine's performance. A high-quality printer cannot produce highquality results when the wrong paper is used. Low-priced paper is not economical in the long run if it causes printing problems.

Paper in each grade is available in a range of basis weights (defined later). The traditional standard weights are 60 to 120 g/m

(16 to 31.9b).

Paper Specifications

The following table summarizes the basic paper specifications. Details are given on the following pages:

Item Specifications

Weight Cassette: 60 to 120 g/m² (16 to 31.9 lb/ream)

MP tray: 60 to 220 g/m² (16 to 58.5 lb/ream) Thickness 0.086 to 0.110mm (3.4 to 4.3 mils) Dimensional

Accuracy Squareness of

Corners Moisture Content 4 to 6% Direction of Grain Long grain Pulp Content 80% or more

±0.7 mm (±0.0276 inches)

90±0.2°

2-2 Paper Handling

Minimum and Maximum Paper Sizes

The minimum and maximum paper sizes are as follows. For non standard paper, the MP tray must be used.

For FS-2020D/3920DN/4020DN:

Paper cassette

148mm (5-13/16 inches)

356mm (14 inches)

Minimum Paper Size

105mm (4-1/8 inches)

Maximum Paper Size

216mm (8-1/2 inches)

MP tray

Minimum Paper Size

148mm (5-13/16 inches)

70mm (2-3/4 inches)

356mm (14 inches)

Maximum Paper Size

216mm (8-1/2 inches)

Paper cassette

210mm (8-1/4 inches)

432mm (17 inches)

Note The minimum paper sizes of the paper cassette for FS-2020D is 140mm (5-1/2 inches) x 210mm (8-1/4 inches).

For FS-6970DN:

Minimum Paper Size

148mm (5-13/16 inches)

Maximum Paper Size

MP tray

Minimum Paper Size

148mm (5-13/16 inches)

70mm (2-3/4 inches)

450mm (17-3/4 inches)

Maximum Paper Size

297mm (11-3/4 inches)

Paper Handling 2-3

Selecting the Right Paper

This section describes the guidelines for selecting paper.

Condition

Avoid using paper that is bent at the edges, curled, dirty, torn, embossed, or contaminated with lint, clay, or paper shreds.

Use of paper in these conditions can lead to illegible printing and paper jams, and can shorten the life of the machine. In particular, avoid using paper with a surface coating or other surface treatment. Paper should have as smooth and even a surface as possible.

Composition

Do not use paper that has been coated or surface-treated and contains plastic or carbon. The heat of fusing can cause such paper to give off harmful fumes.

Bond paper should contain at least 80% pulp. Not more than 20% of the total paper content should consist of cotton or other fibers.

Paper Sizes

Cassettes and the MP Tray are available for the paper sizes shown below. The dimensional tolerances are ±0.7mm for the length and width. The angle at the corners must be 90° ±0.2°.

For FS-2020D/3920DN/4020DN:

MP Tray Size

Envelope Monarch 3-7/8 x 7-1/2 inches Legal 8-1/2 x 14 inches Envelope #10 4-1/8 x 9-1/2 inches Letter 8-1/2 x 11 inches Envelope DL 110 x 220 mm ISO A4 148 x 297 mm Envelope #9 3-7/8 x 8-7/8 inches ISO A5 148 x 210 mm Envelope #6 3-5/8 x 6-1/2 inches ISO A6 105 x 148 mm

JIS B6 128 x 182 mm Envelope C5 162 x 229 mm Hagaki 100 x 148 mm ISO B5 176 x 250 mm Ofuku-Hagaki 148 x 200 mm JIS B5 182 x 257 mm Youkei 2 114 x 162 mm Executive 7-1/4 x 10-1/2 inches Youkei 4 105 x 235 mm Oficio II 8-1/2 x 13 inches

Custom Cassette: 140 x 210 mm to 216 x 356 mm (FS-2020D); 105 x 148 mm

to 216 x 356 mm (FS-3920DN and FS-4020DN)MP Tray: 70 x 148 mm to 216 x 356 mm

Cassette or MP Tray

Folio 210 x 330 mm Statement 5-1/2 x 8-1/2 inches 16 kai 197 x 273 mm

Size

(FS-2020D: MP Tray only)

2-4 Paper Handling

For FS-6970DN:

MP Tray Size

Envelope Monarch 3-7/8 x 7-1/2 inches Ledger 11 x 17 inches Envelope #10 4-1/8 x 9-1/2 inches Legal 8-1/2 x 14 inches Envelope DL 110 x 220 mm Letter 8-1/2 x 11 inches Envelope #9 3-7/8 x 8-7/8 inches ISO A3 297 x 420 mm Envelope #6 3-5/8 x 6-1/2 inches ISO A4 210 x 297 mm JIS B6 128 x 182 mm ISO A5 148 x 210 mm Hagaki 100 x 148 mm ISO A6 105 x 148 mm Ofuku-Hagaki 148 x 200 mm Envelope C4 229 x 324 mm Youkei 2 114 x 162 mm Envelope C5 162 x 229 mm Youkei 4 105 x 235 mm ISO B5 176 x 250 mm

Custom Cassette: 148 x 210 mm to 297 x 432 mm

MP Tray: 70 x 148 mm to 297 x 450 mm

Cassette or MP Tray

JIS B4 257 x 364 mm JIS B5 182 x 257 mm Executive 7-1/4 x 10-1/2 inches Oficio II 8-1/2 x 13 inches Folio 210 x 330 mm Statement 5-1/2 x 8-1/2 inches 8 kai 273 x 394 mm 16 kai 197 x 273 mm

Size

Smoothness

The paper should have a smooth, uncoated surface. Paper with a rough or sandy surface can cause blank spaces in the printed output. Paper that is too smooth can cause multiple feeding and fogging problems. (Fogging is a gray background effect.)

Basis weight

Basis weight is the weight of paper expressed in grams per square meter (g/m²). Paper that is too heavy or too light may cause feed errors or paper jams as well as premature wear of the product. Uneven weight of paper, namely uneven paper thickness may cause multiple-sheet feeding or print quality problems such as blurring because of poor toner fusing.

The recommended basis weight is: Cassette: 60 to 120 g/m² MP tray: 60 to 220/g/m² PF-310: 60 to 120 g/m² PF-315: 60 to 200 g/m² PF 430: 60 to 120g/m²

Paper Handling 2-5

Paper Weight Equivalence Table

The paper weight is listed in pounds (lb) and metric grams per square meter (g/m²). The shaded part indicates the standard weight.

U. S. Bond Weight (lb) Europe Metric Weight (g/m²)

16 60

17 64

20 75

22 81

24 90

28 105

32 120

34 128

36 135

39 148

42 157

43 163

47 176

53 199

100

Thickness

The paper used with the machine should be neither extremely thick nor extremely thin. If you are having problems with paper jams, multiple feeds, and faint printing, the paper you are using may be too thin. If you are having problems with paper jams and blurred printing the paper may be too thick. The correct thickness is 0.086 to 0.110mm (3.4 to 4.3 mils).

Moisture Content

Moisture content is defined as the percent ratio of moisture to the dry mass of the paper. Moisture can affect the paper’s appearance, feed ability, curl, electrostatic properties, and toner fusing characteristics.

The moisture content of the paper varies with the relative humidity in the room. When the relative humidity is high and the paper absorbs moisture, the paper edges expand, becoming wavy in appearance. When the relative humidity is low and the paper loses moisture, the edges shrink and tighten, and print contrast may suffer.

Wavy or tight edges can cause jams and alignment anomalies. The moisture content of the paper should be 4 to 6%.

To ensure correct moisture content, it is important to store the paper in a controlled environment. Some tips on moisture control are:

• Store paper in a cool, dry location.

• Keep the paper in its wrapping as long as possible. Re-wrap paper

that is not in use.

2-6 Paper Handling

• Store paper in its original carton. Place a pallet etc. under the carton

to separate it from the floor.

• After removing paper from storage, let it stand in the same room as

the machine for 48 hours before use.

• Avoid leaving paper where it is exposed to heat, sunlight, or damp.

Paper Grain

When paper is manufactured, it is cut into sheets with the grain running parallel to the length (long grain) or parallel to the width (short grain). Short grain paper can cause feeding problems in the machine. All paper used in the machine should be long grain.

Other Paper Properties

Porosity: Indicates the density of paper fiber. Stiffness: Limp paper may buckle in the machine, resulting in paper

jams. Curl: Most paper naturally tends to curl one way if left unpacked. When

paper passes through the fixing unit, it curls upward a little. To produce flat printouts, load the paper so that the upward pressure from the machine can correct their curling.

Electrostatic discharge: During the printing process the paper is electrostatically charged to attract the toner. The paper must be able to release this charge so that printed sheets do not cling together in the Output Tray.

Whiteness: The contrast of the printed page depends on the whiteness of the paper. Whiter paper provides a sharper, brighter appearance.

Quality control: Uneven sheet size, corners that are not square, ragged edges, welded (uncut) sheets, and crushed edges and corners can cause the machine to malfunction in various ways. A quality paper supplier should take considerable care to ensure that these problems do not occur.

Packaging: Paper should be packed in a sturdy carton to protect it from damage during transport. Quality paper obtained from a reputable supplier is usually correctly packaged.

Paper Handling 2-7

Special Paper

The following types of special paper can be used:

Paper type to be used Paper type to be selected

Thin paper (60 to 64 g/m²) Vellum Thick paper (90 to 220 g/m²) Thick Colored paper Color Recycled paper Recycled Overhead projector transparencies Transparency Cardstock Cardstock Envelopes Envelope Label Labels

Use paper that is sold specifically for use with copiers or printers (heatfusing type). When using transparencies, labels, envelopes, cardstock, or thick paper, feed the paper from the MP Tray.

Since the composition and quality of special paper vary considerably, special paper is more likely than white bond paper to give trouble during printing. No liability will be assumed if moisture and so forth given off during printing on special paper causes harm to the machine or operator.

Note Before purchasing any type of special paper, test a sample

on the machine and check that printing quality is satisfactory.

Transparency

Transparencies must be fed to the MP Tray. One transparency can be loaded at a time.

Transparencies must be able to withstand the heat of fusing during the printing process. The recommended transparency product is 3M PP2500 (Letter, A4).

Transparencies must be placed on the MP tray with the long edge towards the printer.

MP Tray

When unloading transparencies (e.g., for clearing jams), hold them carefully by the edges to avoid leaving fingerprints on them.

Labels

Labels must be fed to the MP Tray. One label can be loaded at a time.

The basic rule for printing on adhesive labels is that the adhesive must never come into contact with any part of the machine. Adhesive paper sticking to the drum or rollers will damage the machine.

2-8 Paper Handling

Label paper has a structure comprising of three layers, as shown in the diagram. The top sheet is printed on. The adhesive layer consists of pressure-sensitive adhesives. The carrier sheet (also called the linear or backing sheet) holds the labels until used. Due to the complexity of its composition, adhesivebacked label paper is particularly likely to give printing problems.

Adhesive label paper must be entirely covered by its top sheet, with no spaces between the individual labels. Labels with spaces in between are liable to peel off, causing serious paper jam problems.

Some label paper is manufactured with an extra margin of top sheet around the edge. Do not remove the extra top sheet from the carrier sheet until after printing is finished.

UnacceptableAcceptable

Top sheet

Top sheet (white bond paper) Adhesive

Carrier sheet

The table below lists the specifications for adhesive label paper.

Item Specification

Weight of top sheet 44 to 74g/m² (12 to 20 lb/ream) Composite weight 104 to 151g/m² (28 to 40 lb/ream) Thickness of top sheet 0.086 to 0.107mm (3.9 to 4.2 mils) Composite thickness 0.115 to 0.145mm (4.5 to 5.7 mils) Moisture content 4 to 6% (composite)

Postcards

Up to 10 postcards can be loaded at a time. Fan the stack of postcards and align the edges before loading them in the MP tray. Make sure the postcards you are going to set are not curled. Feeding curled postcards may cause paper jams.

Rough Edge

Paper Handling 2-9

Some postcards have rough edges on the back (those are created when the paper is cut). In this case, put the postcards on a flat place and rub the edges with, for example, a ruler to smooth them.

Envelopes

Note If you use envelopes quite often, we recommend to use

optional paper feeder EF-310. (FS-3920DN/4020DN only).

Up to 5 envelopes can be loaded at a time. Envelopes should be fed in the face-up position, right edge first.

Since the composition of an envelope is more complex than that of ordinary paper, it is not always possible to ensure consistent printing quality over the entire envelope surface.

Normally, envelopes have a diagonal grain direction. Refer to Paper Grain on page 2-7. This direction can easily cause wrinkles and creases when envelopes pass through the printer. Before purchasing envelopes, make a test print to check whether the printer accepts the envelope.

• Do not use envelopes that have an encapsulated liquid adhesive.

• Avoid a long printing session for envelopes only. Extended envelope

printing can cause premature printer wear.

• If jams occur, try setting less envelopes on the MP tray.

• To avoid jams caused by curled envelopes, stack no more than 10

printed envelopes on the output tray.

Thick Paper

Fan the stack of paper and align the edges before loading them in the MP tray. Align the edges before loading it in the MP tray. Some types of paper have rough edges on the back (those are created when the paper is cut). In this case, put the paper on a flat place and rub the edges once or twice with, for example, a ruler to smooth them. Feeding rough edged paper may cause paper jams.

Note If the thick paper

jams:

• Load one sheet at

a time.

• Hold the paper with

your hands when it is being fed.

• Load the paper in

the MP Tray with the leading edge raised up a few millimeters as shown in the illustration.

2-10 Paper Handling

Colored Paper

Colored paper should satisfy the same conditions as white bond paper. Refer to Paper Specifications on page 2-2. In addition, the pigments used in the paper must be able to withstand the heat of fusing during the printing process (up to 200°C or 392°F).

Preprinted Paper

Preprinted paper should satisfy the same conditions as white bond paper. Refer to Paper Specifications on page 2-2.The preprinted ink must be able to withstand the heat of fusing during the printing process, and must not be affected by silicone oil.

Do not use paper with any kind of surface treatment, such as the type of paper commonly used for calendars.

Recycled paper

Select recycled paper that meets the same specifications as the white bond paper except for whiteness. Refer to Paper Specifications on page 2-2.

Note Before purchasing recycled paper, test a sample on the

machine and check that the printing quality is satisfactory.

Paper Handling 2-11

Paper Type

The printer is capable of printing under the optimum setting for the type of paper being used.

A different paper type setting can be made for each paper source including the MP tray. Not only can preset paper types be selected, but it is also possible for you to define and select customized paper types. Paper type can be changed using the printer driver and the operation panel. The following types of paper can be used.

Paper source

Paper Type

MP tray

Paper

Cassette

Plain Yes Yes 75 to 90g/m

Paper Weight

Range

Display in

Duplex path

Operation Panel

Normal2 Yes

Transparency Yes No Transparency Extra Heavy No

Preprinted Yes Yes 75 to 90g/m

Labels Yes No 105 to 135g/m

Bond Yes Yes 90 to 105g/m

Recycled Yes Yes 75 to 90g/m

Vellum Yes No 60 to 64g/m

Rough Yes Yes 90 to 105g/m

Letterhead Yes Yes 90 to 105g/m

Color Yes Yes 90 to 105g/m

Prepunched Yes Yes 75 to 90g/m

Envelope Yes No 170 to 220g/m

Cardstock Yes No 170 to 220g/m

Thick Yes No 170 to 220g/m

High quality Yes Yes 75 to 90g/m

Custom 1 (to 8)

Yes Yes 75 to 90g/m

Normal2 Yes

Heavy1 No

Normal3 Yes

Normal2 Yes

Light No

Normal3 Yes

Normal2 Yes

Heavy3 No

Normal2 Yes

Yes: Can be stored No: Cannot be stored

a. This is a paper type defined and registered by the user. Up to eight types of user settings may be defined. User

can also enable or disable the duplex path when using Custom. For more information, refer to Type Adjust (Creating custom paper type) on page 7-33.

Select the paper thickness. For details, refer to Paper Weight (Setting the paper weight) on page 7-33

Paper thickness Range of paper weight

Light 60 to 64g/m Normal 1 64 to 75g/m Normal 2 75 to 90g/m Normal 3 90 to 105g/m Heavy 1 105 to 135g/m Heavy 2 135 to 170g/m Heavy 3 170 to 220g/m

Extra Heavy Transparencies

2-12 Paper Handling

3 Loading Paper

This chapter explains the procedure for loading paper in the cassette and the MP tray

Loading Paper into the Cassette 3-2 Loading Paper into MP (Multi-Purpose) Tray 3-6 Loading Envelopes into the MP Tray (FS-2020D/3920DN/4020DN

only) 3-8

Loading Paper 3-1

Loading Paper into the Cassette

The paper cassette can accommodate A6 (FS-2020D: A5) to A4/Letter and Legal size paper and can hold approximately 500 sheets. For FS-6970DN: The paper cassette can accommodate A5 to A3/Letter and Legal size paper and can hold approximately 250 sheets.

A4R

1 Pull the paper cassette all the way out of the printer.

For FS-6970DN : Remove the cassette cover.

IMPORTANT When pulling the cassette out of the printer, ensure

it is supported and does not fall out.

Standard paper sizes are marked on the inside of the paper cassette.

3-2 Loading Paper

2 Turn the paper size dial so that the size of the paper you are going to

use appears in the paper size window.

Note When the paper size dial is set to OTHER the paper size

must be set into the printer on the operation panel. Refer to the Custom Paper Size section in the Advanced Operation Guide.

3 Pull the release lever on the left side guide and slide to the desired

paper size.

4 If you are going to set paper that is longer than A4, pull out the

extension paper cassettes pushing the lock lever one by one and adjust them to the desired paper size.

5 Pull the release lever and slide the paper stopper to the desired

paper size.

When using non-standard size paper, move the paper guides and paper stopper all the way out, insert the paper, then adjust the paper guides and paper stopper to the size of the paper. Adjust them so that they are in light contact with the paper.

Loading Paper 3-3

6 Fan the paper, then tap it on a level surface to avoid media jams or

skewed printing.

7 Place the paper in the paper cassette. Ensure the side to be printed

is facing down and the paper is not folded, curled, or damaged.

Note Do not load more paper than will fit under the load limits

on the paper guides.

8 Set the stack of paper so that it is under the clips as shown.

3-4 Loading Paper

9 Insert the paper cassette into the slot in the printer. Push it straight in

as far as it will go.

There is a paper gauge on the right side of the front of the paper cassette to indicate the remaining paper supply. When paper is exhausted, the pointer will go down to the level of (empty).

Loading Paper 3-5

Loading Paper into MP (Multi-Purpose) Tray

The MP tray can accommodate the various paper sizes and can hold approximately 100 sheets of paper.

1 Fan the media (paper/transparencies), then tap it on a level surface

to avoid media jams or skewed printing.

2 Pull the MP tray towards you until it stops.

3 Pull out the subtray.

4 Adjust the position of the paper guides on the MP tray. Standard

paper sizes are marked on the MP tray. For standard paper sizes, slide the paper guides to the position marked correspondingly.

3-6 Loading Paper

Correct

5 Align the paper with the paper guides and insert as far as it will go.

Note If the paper is considerably curled in one direction, for

example, if the paper is already printed on one side, try to roll the paper in the opposite direction to counteract the curl. Printed sheets will then come out flat.

Incorrect

When loading envelope, place with the envelope flap closed and keep the printing side face-up. Insert envelope against the guide with the flap on the front or left side until they stop.

6 Set the MP tray paper size on the printer's operation panel. Refer to

the Setting MP Tray Paper Size section in the Advanced Operation Guide.

Loading Paper 3-7

Loading Envelopes into the MP Tray (FS-2020D/3920DN/4020DN only)

To print on the envelopes, follow the instructions below. If you use envelopes quite often, we recommend to use optional paper feeder EF-310. (FS-3920DN/4020DN only)

1 Open the rear unit.

2 Press the green buttons to change the thickness of paper.

CAUTION The fuser unit inside the printer is hot. Do not

touch it with your hands as it may result in burn injury.

Correct

Incorrect

3 Close the rear unit. 4 Follow the steps of Loading Paper into MP (Multi-Purpose) Tray on

page 2-6.

When loading envelope, place with the envelope flap closed and keep the printing side face-up. Insert envelope against the guide with the flap on the front or left side until they stop.

3-8 Loading Paper

4 Connecting and Printing

This chapter explains how to start up the printer, print from your PC, and use the application software included in the CD-ROM.

Connections 4-2 Changing Network Interface Parameters 4-4 Printing a Network Interface Status Page 4-12 Installing the Printer Driver 4-13 Printing from Application Software 4-19 Status Monitor 4-20 Uninstalling Software (Windows PC) 4-24

Connecting and Printing 4-1

Connections

This section explains how to start up the printer. The figure shown below is the overviews of connections between the printer and the computer.

Connecting the USB Cable

Follow the steps as below for connecting the USB cable.

1 Connect the USB cable (not included) to the USB interface

connector at the rear of this machine.

Note Use a USB cable with a rectangular Type A plug and a

square Type B plug. The USB cable should be shielded and no longer than 5 meters (16 feet) long.

2 Connect the other end of the USB cable to the computer's USB

interface connector.

Connecting the Network Cable

Follow the steps as below for connecting the network cable.

1 Connect the shielded network cable (not included) to the computer

and the hub (concentrator).

2 Remove the cap at the rear of this machine and connect the other

side of the network cable to the network interface connector of the machine and the hub.

Connecting the Parallel Cable

Follow the steps as below for connecting the parallel cable.

1 Connect the parallel cable to the parallel interface connector at the

rear of this machine.

Note Use a parallel printer cable that complies with IEEE

1284 standards. For optimum performance, install the printer close to the PC. The connection cable should be shielded and no longer than 3 meters (10 feet) long. The cable is solid separately.

2 Connect the other side of the parallel cable to the computer’s

interface connector at the rear of this machine.

4-2 Connecting and Printing

Connecting the Power Cord

Install the printer close to an AC wall outlet. If an extension cord is used, the total length of the power cord plus extension should be 5 meters (16 feet) or less.

Note Ensure the printer's power switch is off. Only use the power

cord supplied with the printer.

1 Connect the power cord to the Power Cord Connector at the rear of

the printer.

2 Connect the other end of the power cord to a power outlet. 3 Press the Power Switch to On ( | ). The printer begins to warm up.

IMPORTANT If you install the starter toner container and switch

on the power, after a moment the message

wait(Adding toner)

switched on after toner installation, there will be a delay of approximately 15 minutes before the printer gets ready to print. Once the [Ready] indicator lights, printer installation is complete.

is displayed. When the printer is first

Please

Connecting and Printing 4-3

Network >

>TCP/IP

Off

Changing Network Interface Parameters

This printer supports TCP/IP, TCP/IP (IPv6), NetWare, AppleTalk, IPP, SSL Server, IPSec protocols, and Security Level. For more information, refer to the Advanced Operation Guide.

Note After all network related settings have been done, turn the

machine OFF and ON again. This is mandatory to make the settings effective.

TCP/IP, TCP/IP (IPv6) settings

1 Press [MENU]. 2 Press U or V repeatedly until Network > appears.

3 Press Z. Each time you press U or V, the selection changes. Refer

to the explanations below when specifying the settings.

Set this item to On when you connect to a network using TCP/IP. Submenu has items including DHCP, IP Address, Subnet Mask,

Gateway and Bonjour.

>TCP/IP (IPv6) Off

Set this item to On when you connect to a network using TCP/IP (IPv6). Submenu has items including RA(Stateless)and DHCPv6.

4-4 Connecting and Printing

>TCP/IP > On

TCP/IP

This section describes how to enable the TCP/IP protocol.

1 If TCP/IP is set to Off, use U or V to select On and press [OK].

>>DHCP Off

>>IP Address

000.000.000.000

>>Subnet Mask

000.000.000.000

>>Gateway

000.000.000.000

>>Bonjour Off

>>Subnet Mask 0

00.000.000.000

2 Press Z. Each time you press U or V, the selection changes.

3 Display the item you want to set and press [OK]. A blinking question

mark (?) appears while you are setting DHCP and Bonjour. A blinking cursor (_) appears while you are setting IP Address, Subnet Mask and Gateway.

4 Press U or V to select On or Off as the setting for DHCP and

Bonjour.

For the IP Address, Subnet Mask and Gateway settings, press

U or V to move the blinking cursor to the number you want to change (000 to 255). Use Y and Z to move the cursor right and left.

Note Check with your network administrator for the network

address settings.

5 Press [OK]. 6 Press [MENU]. The display returns to Ready.

Connecting and Printing 4-5

>TCP/IP (IPv6) > On

TCP/IP (IPv6)

This section describes how to enable the TCP/IP (IPv6) protocol.

1 If TCP/IP (IPv6) is set to Off, use U or V to selecto On and

press [OK].

>>RA(Stateless) Off

>>DHCPv6 Off

>>RA(Stateless) ?Off

>>DHCPv6 ?Off

2 Press Z. Each time you press U or V, the selection changes.

3 Display the item you want to set and press [OK]. A blinking question

mark (?) appears while you are setting RA(Stateless) and DHCPv6.

4 Press U or V to select On or Off as the setting for

RA(Stateless) and DHCPv6.

Note Check with your network administrator for the network

address settings.

Security >

5 Press [OK]. 6 Press [MENU]. The display returns to Ready.

NetWare, AppleTalk, IPP, SSL Server, IPSec and Security Level settings

Press [MENU].

1 2 Press U or V repeatedly until Security > appears.

4-6 Connecting and Printing

ID _

Password _

3 Press Z. Each time you press U or V, the selection changes. Refer

to the explanations below when specifying the settings.

If you are using NetWare, AppleTalk, IPP, SSL Server or IPSec to connect to a network, you must enter an administrator ID and press [OK]. The default setting is the numeric part of your printer's model name. If you use FS-2020D, enter "2020".

If you are using NetWare, AppleTalk, IPP, SSL Server or IPSec to connect to a network, you must enter an administrator password and press [OK]. The default setting is the numeric part of your printer's model name. If you use FS-2020D, enter "2020".

>NetWare > On

>AppleTalk On

>IPP Off

>SSL Server Off

Set this item to On when you connect to a network using NetWare. In submenu, frame mode can be selected from Auto, 802.3,

Ethernet-II, SNAP and 802.2.

AppleTalk must be activated (On) for networking with Macintosh

computers.

Set this item to On when you connect to a network using IPP.

Set this item to On when you connect to a network using SSL

Server. Submenu has items including DES, 3DES, AES, IPP over SSL and HTTPS.

Set this item to On when you connect to a network using IPSec.

>IPSec Off

Continued on next page.

Connecting and Printing 4-7

>Security Level High

>NetWare > On

Set the Security Level to High.

NetWare

This section explains the procedure for enabling NetWare.

1 Enter the administrator ID and password. Then, if NetWare is set to

Off, use U or V to select On and press [OK].

>>Frame Type Auto

>>Frame Type ?Auto

>>Frame Type ?802.3

>>Frame Type ?Ethernet-II

>>Frame Type ?802.2

>>Frame Type ?SNAP

2 Press Z.

3 Press [OK]. A blinking question mark (?) appears. Each time you

press U or V, the selection changes.

4 Display the item you want to set and press [OK]. 5 Press [MENU]. The display returns to Ready.

4-8 Connecting and Printing

>AppleTalk On

AppleTalk

This section explains the procedure for enabling AppleTalk.

1 Enter the administrator ID and password. Then, if AppleTalk is set

to Off, use U or V to select On.

>AppleTalk ?On

>IPP On

>IPP ?On

2 Press [OK]. A blinking question mark (?) appears.

3 Press [OK] again. 4 Press [MENU]. The display returns to Ready.

IPP

This section explains the procedure for enabling IPP.

1 Enter the administrator ID and password. Then, if IPP is set to Off,

use U or V to select On.

2 Press [OK]. A blinking question mark (?) appears.

3 Press [OK] again. 4 Press [MENU]. The display returns to Ready.

Connecting and Printing 4-9

>SSL Server On

>>DES Off

>>3DES Off

>>AES Off

>>IPP over SSL Off

SSL Server

This section explains the procedure for enabling SSL Server.

1 Enter the administrator ID and password. Then, if SSL Server is

set to Off, use U or V to select On and press [OK].

2 Press Z. Each time you press U or V, the selection changes.

>>HTTPS Off

>>DES ?Off

>IPSec On

>IPSec ?On

3 Display the item you want to set and press [OK]. A blinking question

mark (?) appears.

4 Select On or Off using U or V. 5 Press [OK]. 6 Press [MENU]. The display returns to Ready.

IPSec

This section explains the procedure for enabling IPSec.

1 Enter the administrator ID and password. Then, if IPSec is set to

Off, use U or V to select On.

2 Press [OK]. A blinking question mark (?) appears.

3 Press [OK] again. 4 Press [MENU]. The display returns to Ready.

4-10 Connecting and Printing

>Security Level High

Security Level

Security Level is primarily a menu used by service personnel for maintenance work. There is no need for customers to use this menu.

Connecting and Printing 4-11

Adjust/ > Maintenance

>>Print Network Status Page ?

Printing a Network Interface Status Page

You can print out a status page for the network interface. The network status page shows the network addresses, and other information under various network protocols about the network interface.

Adjust/Maintenance

Adjust/Maintenance is used to adjust the print quality and to carry out printer maintenance.

The options available in Adjust/Maintenance are as follows:

• Restart Printer

• Service

IMPORTANT Service is primarily a menu used by service

personnel for maintenance work. There is no need for customers to use this menu.

1 Press [MENU]. 2 Press U or V repeatedly until Adjust/Maintenance > appears.

3 Press Z while Adjust/Maintenance > is displayed. 4 Press U or V repeatedly until >Service > appears. 5 Press Z. 6 Press U or V repeatedly until >>Print Network Status Page

appears.

7 Press [OK]. A question mark (?) appears.

8 Press [OK]. Processing appears and a status page is printed out. 9 When printing ends, the display returns to Ready.

4-12 Connecting and Printing

Installing the Printer Driver

According to the instructions of the Installation Guide, connect the PC to the printer and turn on them to install the printer driver.

information on printer driver, refer to the KX Driver User Guide in the CDROM.

Installing the Printer Driver on Windows PC

This section explains how to install the printer driver in Windows Vista.

Note To install the printer driver, you must log on with

administrator privilege.

1 Ensure the printer is plugged in and connected to the computer's

USB or Network port before installing software from the CD-ROM.

Note If a Plug and Play window like that shown at left

appears, click Cancel.

For more

2 Insert the CD-ROM (Product Library) into the CD-ROM drive. If

AutoPlay screen appears, click Run Setup.exe. The Notice screen appears.

Note If the installation program fails to launch, use Windows

Explorer to access the CD-ROM and select Setup.exe.

3 Select View License Agreement to read the information and select

Accept to proceed.

4 Click Install Software. Installation Method screen appears.

Note In Windows XP, click Install Software to start the

Installation wizard. Click Next to display the Installation Method screen.

5 Select Express Mode or Custom Mode as the installation method.

• Express Mode: If the printer is connected via USB or a network and

is turned on, the installer detects the printer. Select Express Mode to perform a standard installation.

Connecting and Printing 4-13

• Custom Mode: This option allows you to select items to be installed

as required and to specify the port.

Proceed the section below according to the installation method.

Express Mode

When selecting Express Mode, printer driver and fonts are installed. After installing with this mode, the other utilities can be added using Custom Mode.

1 On Installation Method screen, click Express Mode. The installer

searches the connected printers on Discover Printing System screen. If no printer is discovered, ensure the printer is plugged in and connected to the computer's USB or Network port, then check

Refresh to search printers again.

Note If Found New Hardware window appears, click Cancel.

2 Select the printer you want to install, and click Next.

3 Confirm the settings and click Install. Printer driver installation

starts.

Note During any point in the installation process, if the

Windows Security warning dialog box appears, click Install this driver software anyway.

If the Hardware Installation screen appears in Windows XP, click Continue Anyway.

4 Installation Completed screen appears. Click Finish to return to the

main menu.

4-14 Connecting and Printing

Custom Mode

When selecting Custom Mode, printer port and utilities are changed as necessary.

1 On Installation Method screen, click Custom Mode.

2 On Driver tab and Utility tab of the Custom Installation screen, select

the printer driver and utilities you want to install, and click Next.

3 Select the printer you want to install, and click Next.

Note When you want to add or edit the port connected to the

printer, select the printer and Custom Select, then click Next. Add Standard TCP/IP Printer Port Wizard appears. Follow

the steps in the wizard to add or edit the port.

4 Confirm the settings and click Install. Printer driver installation

starts.

Note During any point in the installation process, if the

Windows Security warning dialog box appears, click Install this driver software anyway.

If the Hardware Installation screen appears in Windows XP, click Continue Anyway.

5 Installation Completed screen appears. Click Finish to return to the

main menu.

Connecting and Printing 4-15

Installing the Printer Driver on Mac OS

This section explains how to install the printer driver in Mac OS.

1 Turn on the printer and the Macintosh. 2 Insert the included CD-ROM (Product Library) into the CD-ROM

drive.

3 Double-click the CD-ROM icon. 4 Double-click either OS X 10.2 and 10.3 Only or OS X 10.4 or

higher depending on your Mac OS version.

5 Double-click Kyocera OS X x.x.

6 The printer driver installation program starts up.

7 Choose Select Destination, Installation Type and then install the

printer driver as directed by the instructions in the installation software.

Note In addition to Easy Install, the Installation Type

options include Custom Install, which allows you to specify the components to be installed.

IMPORTANT In the Authenticate screen, enter the name and

password used to log in to the operating system.

This completes the printer driver installation. Next, specify the print settings.

If an IP or AppleTalk connection is used, the settings below are required. If a USB connection is used, the printer is automatically recognized and connected.

4-16 Connecting and Printing

8 Open System Preferences and click Print & Fax.

9 Click the plus symbol (+) to add the installed printer driver.

10Click the IP icon for an IP connection and then enter the IP address

and printer name. When you click the AppleTalk icon for an AppleTalk connection, enter the printer name.

11Select the installed printer driver and click Add.

Connecting and Printing 4-17

12Select the options available for the printer and click Continue.

13The selected printer is added. This completes the printer setup

procedure.

4-18 Connecting and Printing

Printing from Application Software

The steps required to print a document created with an application are explained below. You can select the printing paper size and output destination.

Note You can also select the various settings by clicking

Properties to open the Properties dialog box.

1 Load the paper required into the paper cassette. 2 From the application File menu, select Print. The Print dialog box

appears.

3 Click the drop-down list of printer names. All the installed printers are

listed. Click the name of the printer.

4 Use Number of copies to enter the number of copies required. Up to

999 copies can be printed.For Microsoft Word, we recommend that you click Options and specify Use printer settings for the Default tray.

5 To start printing, click OK.

Connecting and Printing 4-19

Status Monitor

The Status Monitor monitors the printer status and provides an ongoing reporting function. It also allows you to specify and modify settings for printers not included in the KX Driver.

The Status Monitor is installed automatically during KX Driver installation.

Accessing the Status Monitor

Use either of the methods listed below to launch the Status Monitor.

• Launch when printing starts:

When you specify a printer and start a print job, one Status Monitor is launched for each printer name. If Status Monitor startup is requested from multiple printers, Status Monitors are launched for each printer that issues the request.

• Launch from the KX Driver properties: Click Print Settings in Properties dialog box. Select Advanced tab and click Status Monitor to launch the Status Monitor.

Exiting the Status Monitor

Use either of the methods listed below to exit the Status Monitor.

• Exit manually: Right-click the Status Monitor icon in the taskbar and select Exit in the menu to exit the Status Monitor.

• Exit automatically: The Status Monitor automatically shuts down after 5 minutes if it is not being used.

Screen Overview

The screen overview of the Status Monitor is as follows.

Pop-up window

3D View

Status Monitor icon

Pop-up window

If an information notification event occurs, a pop-up window appears. This window only appears when the 3D View is open on the desktop.

3D View

This shows the status of the monitored printer as a 3D image. You can choose whether to show or hide the 3D view from the menu displayed when you right-click the Status Monitor icon.

4-20 Connecting and Printing

If an information notification event occurs, the 3D view and an alert sound are used to notify you. For information on the sound notification settings, refer to Status Monitor Settings on page 4-22.

Status Monitor icon

The Status Monitor icon is displayed in the taskbar notification area when the Status Monitor is running. When you position the cursor over the icon, the printer name appears.

Connecting and Printing 4-21

Status Monitor Settings

The Status Monitor has two tabs to configure its settings. Use the

Preference option to set up the Status Monitor.

Sound Notification Tab

The Event Notification tab contains the following items.

IMPORTANT To confirm the settings on Sound Notification tab, the

computer requires the sound capabilities such as sound card and speaker.

Enable Event Notification

Select to enable or disable monitoring the events in Available events.

Sound file

A sound file can be selected if you require an audible notification. Click

Browse to search for the sound file. Use Text to speech

Select this check box to enter text you would like to hear played for events. Although a sound file is unnecessary, this function is applicable for Windows XP and Windows Vista.

To use this function, follow these steps.

1 Select Enable Event Notification. 2 Select an event or sound file to use with the text to speech function

in Available events.

3 Click Browse to notify the event by sound file.

Note The available file format is WAV.

Select Use Text to speech to speech the text entered in Tex t to speech box when an event occurred.

4 Click to confirm the sound or text is played correctly.

4-22 Connecting and Printing

Appearance Tab

The Appearance tab is contains the following items.

Enlarge window

Doubles the size of the Status Monitor window.

Always on top

Positions the Status Monitor in front of other active windows.

Transparency

Displays the Status Monitor as a transparent window.

Connecting and Printing 4-23

Uninstalling Software (Windows PC)

The software can be uninstalled (removed) using the CD-ROM (Product Library) supplied with the printer.

IMPORTANT On Macintosh computers, because the printer settings

are specified using a PPD (PostScript Printer Description) file, the software cannot be uninstalled using the CD-ROM (Product Library).

1 Exit all active software applications. 2 Insert the enclosed CD-ROM (Product Library) into the CD-ROM

drive.

3 Following the procedure used to install the printer driver, click

Remove Software. The Kyocera Uninstaller wizard appears.

4 Select the software package to remove. 5 Click Uninstall.

Note In Windows Vista, Remove Driver and Package screen

appears. Select Remove driver and driver package, and click OK.

The uninstaller starts.

6 When Uninstall complete screen appears, click Next. 7 Select whether you restart your computer or not, click Finish.

4-24 Connecting and Printing

5 Maintenance

This chapter explains how to replace the toner container and clean the printer

General Information 5-2 Toner Container Replacement 5-2 Cleaning the Printer 5-7 Prolonged Non-Use and Moving of the Printer 5-8

Maintenance 5-1

General Information

This chapter describes basic maintenance tasks you can perform for the printer. You can replace the following component according to the printer's display:

• Toner Kits

• Waste Toner Box

Also, the internal parts need periodic cleaning.

Note Information Collection on Memory Chips - The memory chip

attached to the toner container is designed to improve convenience for the end user; to support the recycling operation of empty toner containers; and to gather information to support new product planning and development. The information gathered is anonymous - it cannot be associated to any specific individual and the data is intended to be used anonymously.

Toner Container Replacement

Frequency of toner container replacement

The life of the toner containers depends on the amount of toner required to accomplish your printing jobs. According to ISO/IEC 19798 and EcoPrint switched off the toner container can print as follows (A4/Letter paper is assumed): 20,000 pages (FS-4020DN); 15,000 pages (FS-3920DN/FS-6970DN); 12,000 pages (FS-2020D).

You can print a status page to check how much toner remains in the toner container. The Toner Gauge in the consumables status section on the status page shows a progress bar, which roughly represents how much toner is left in the toner container.

First Toner Container

The toner container packed with the new printer has to fill up the system when operating the first time. Therefore only 50% of the first toner kits can be used for printing. The toner container supplied with the printer will print approximately: FS-2020D: 6.000 pages FS-3920DN/FS-6970DN: 7.500 pages FS-4020DN : 10.000 pages.

Tone r Kits

For best results, we recommend that you only use genuine Kyocera Parts and Supplies. Should any damage be caused by the application of a toner other than the original. Kyocera Mita toner, then this damage is excluded from the guarantee.

A new toner kit contains the following items:

• Toner Container

• Plastic waste bag for old toner container and waste toner box

• Waste toner box

• Installation Guide

Note Do not remove the toner container from the carton until you

are ready to install it in the printer.

5-2 Maintenance

Understanding Messages Requesting Toner Container Replacement

The printer displays messages at two stages of toner usage. This message is automatically alternated with the other printer message (such as Ready):

• When the printer becomes low on toner, the printer displays the

message Toner low as the first caution. Note the replacement is not always necessary at this stage.

• If you ignore the above message and continue printing, the printer

displays the message Replace toner - just before the toner is used up. The toner container must be replaced immediately. After the cleaning is finished, however, the message does not automatically change to Ready. To restart printing, you must press [GO] and make the printer ready.

In either case, replace the toner container, refer to Replacing the Toner Container on page 5-3.

Replacing the Toner Container

This section explains how to replace the toner container. When replacing the toner container, always replace the waste toner box at the same time. If this box is full, the printer may be damaged or contaminated by the waste toner that may spill over the box.

CAUTION Do not attempt to incinerate the Toner

Container. Dangerous sparks may cause burns.

IMPORTANT During toner container replacement, temporarily move

storage media and computer supplies (such as floppy disks) away from the toner container. This is to avoid damaging media by the magnetism of toner.

IMPORTANT Kyocera Mita Corporation is not liable against any

damages or problems arising from the use of toner containers other than those designated as original Kyocera toner containers. For optimum performance, it is also recommended to use only the Kyocera toner containers which are specifically intended for use in your country or region. If the toner container for another destinations is installed, the printer will stop printing.

Note You do not have to turn printer power off before starting

the replacement. Any data that may be processing in the printer will be deleted if you turn the printer power off

1 Open the top cover.

Maintenance 5-3

2 Push lock lever to the right and pull out the toner container.

3 Put the old toner container in the plastic bag (contained in the toner

kit) and discard it later according to the local code or regulations for waste disposal.

4 Take the new toner container out of the toner kit. 5 Shake the new toner container at least 10 times as shown in the

figure in order to distribute the toner evenly inside the container.

6 Remove the label from the toner container.

7 Set the new toner container in the printer and push down on the top

of the toner container to install it firmly in place as shown at the left.

8 Close the top cover.

Proceed to the next section.

5-4 Maintenance

Replacing the Waste Toner Box

When replacing the toner container, the used waste toner box in the printer should also be replaced with the new one from the new toner kit. A new waste toner box is included with the toner kit. The printer will not operate without replacing the waste toner box.

1 Open the left cover. While holding the waste toner box, press the

lock lever and then gently remove the waste toner box.

Note Remove the waste toner box as gently as possible so as

not to scatter the toner inside. Do not let the opening of the waste toner box face downward.

2 Close the cap to the old waste toner box after removing the box from

the printer.

3 To prevent toner from spilling, put the old waste toner box in the

plastic bag (contained in the toner kit) and discard it later according to the local code or regulations for waste disposal.

Maintenance 5-5

4 Open the cap of the new waste toner box.

5 Insert the new waste toner box as shown at the left. When the box is

set correctly, it will snap into place.

6 Make sure that the waste toner box is correctly inserted and close

the left cover.

After replacing the toner containers and the waste toner box, clean the internal parts. For instructions, refer to Cleaning the Printer on page 5-7.

5-6 Maintenance

Cleaning the Printer

To avoid print quality problems, the interior of the printer must be cleaned with every toner container replacement.

1 Open the top cover and MP tray.

2 Lift the developer unit together with the toner container out of the

printer.

3 Use a lint free cloth to clean dust and dirt away from the registration

roller (metal).

4 Insert the developer unit together with the toner container, back into

the machine.

5 Close the top cover and MP tray.

Maintenance 5-7

6 Open the left cover. Use a lint free cloth to clean dust and dirt away

from the vents.

7 Close the left cover.

8 Use a lint free cloth to clean dust and dirt away from the vent on the

right side of the machine.

Prolonged Non-Use and Moving of the Printer

Prolonged Non-use

If you ever leave the printer unused for a long period of time, remove the power cord from the wall outlet.

We recommend you consult with your dealer about the additional actions you should take to avoid possible damage that may occur when the printer is used next time.

Moving the Printer

When you move the printer:

• Move it gently.

• Keep it as level as possible to avoid spilling toner inside the printer.

• Be sure to consult a service technician before attempting long

distance transportation of the printer.

WARNING If you ship the printer, remove and pack the

developer unit in a plastic bag and ship them separately from the printer.

5-8 Maintenance

6 Troubleshooting

This chapter explains how to handle printer problems, understand messages, and clean paper jams

General Guidelines 6-2 Print Quality Problems 6-3 Error Messages 6-5 Ready, Data, and Attention Indicators 6-11 Clearing Paper Jams 6-12

If a problem cannot be corrected, contact your service technician.

Troubleshooting 6-1

General Guidelines

The table below provides basic solutions for problems you may encounter with the printer. We suggest you consult this table to troubleshoot the problems before calling for service repairs.

Symptom Check Items Corrective Actions

Print quality is poor. – Refer to Print Quality Problems on page 6-3. Text is missing on the

Windows test page. Paper is jammed. – Refer to Clearing Paper Jams on page 6-12. Nothing lights on the

operation panel even when power is turned on and the fan makes no noise.

The printer prints a status page but data from the computer is not being printed.

Vapor is emitted at the rear of the printer.

– This is a problem specific to the Windows OS. It is

not a printer problem. It does not affect print quality.

Check the power cord is property plugged into power outlet.

Check the power switch is in the On ( | ) position. Check program files and application

software.

Check the interface cable. Connect both ends of the interface cable securely.

Check if the temperature is low near the location of the printer, or if the paper that is being used has been exposed to humidity.

Connect both ends of the power cord securely. Try replacing the power cord. Refer to Installation Guide for more information.

Refer to the Installation Guide for more information.

Try printing another file or using another print command. If the problem occurs with a specific file or application, check the printer settings for that application.

Try replacing the printer cable. Refer to the Installation Guide for more information.

Depending on the operating environment of the printer and the condition of the paper, heat generated during printing can evaporate water moisture in the printed paper, emitting vapor from the printer. In this case, printing can be continued without any problem.

To correct this, increase the temperature in the room, and use paper that has been stored in a dry place.

Tips

Printer problems may be solved easily by following the tips below. When you have encountered a problem that following the above guidelines will not solve, try the following:

• Turn the printer power off and wait for several seconds. Then, turn on the printer.

• Restart the computer you are using to send print jobs to the printer.

• Obtain and use the latest version of the printer driver. The latest

versions of printer drivers and utilities are available at: http://www.kyoceramita.com/download/.

• Make sure that the procedures for printing are correctly followed in the application software. Consult the documentation supplied with the application software.

6-2 Troubleshooting

Print Quality Problems

The tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems. Some solutions may require cleaning or replacing parts of the printer.

If the suggested corrective action will not solve the problem, call for service.

Printed Results Corrective Action

Completely blank printout Check the toner container.

Open the top cover and check that the toner container is correctly installed in the printer. For more information on installing the toner container, Refer to Toner Container Replacement on page 5-2.

Check that the application software is correctly operated.

Black or white vertical streaks Check the operation panel for toner.

If the Toner low message is displayed, install a new toner kit. To replace the toner container, refer to Toner Container Replacement on page 5-2.

Faint or blurred printing Check the EcoPrint settings.

When this setting is On, switch it to off on the operation panel.

Make sure the paper type setting is correct the paper being used.

Check the operation panel for toner. If the Toner low message is displayed, install a new toner kit. To replace the toner container, refer to Toner Container Replacement on page 5-2.

Troubleshooting 6-3

Printed Results Corrective Action

Gray background Check the operation panel.

If the Toner low message is displayed and [Attention] indicator is flashing, install a new toner kit. To replace toner, refer to Toner Container Replacement on page 5-2

Check the print density. Display the print menu from the operation panel and select a lighter

density setting.

Dirt on the top edge or back of the paper

Printing incomplete or out of position Check that the application software is correctly operated.

Clean the parts in the paper paths-such as the paper cassette, etc.

Refer to Tips on page 6-2.

6-4 Troubleshooting

Message Corrective Action

This message is displayed when the Job Accounting function is enabled and an attempt to

Account error ## Press GO

Add paper MPTray

Call service F###:

specify job accounting settings or to register or delete an account fails. To return the printer to the print-ready status, press [GO].

The paper has run out in the paper source displayed. Supply paper according to the paper source displayed (paper cassettes, MP tray, or optional paper feeders).This message is displayed alternately with messages indicating the printer status, such as, Ready, Please

wait, and Processing.

F### represents a controller error (#=0, 1, 2, ...). Call for service. The printer does not

operate when this message is displayed.

Error Messages

The following table lists errors and maintenance messages that you can be dealt with by yourself.

If Call service or Error.Power off. is displayed, turn off the printer then turn it back on to see if the printer has recovered. If the printer has not recovered, turn off the printer, disconnect the power cord, and contact your service representative or authorized service center.

Some errors cause the alarm to sound. To stop the alarm, press [Cancel].

Call service

## #

Canceling data

Cassette # not loaded

Change envelope switch position

Check cassette #

Check waste toner box

:0123456

#### represents a mechanical error (#=0, 1, 2, ...). Call for service. The printer does not

operate when this message is displayed. The total number of pages printed is also indicated, e.g. 0123456.

Displayed when data is being canceled.

The corresponding paper cassette is not installed. Install the cassette. The cassette number can be 1 (topmost) to 4 (bottom).

Displayed when the paper type does not match the envelope switch setting. (FS-2020D/3920DN/4020DN only)

This message is displayed when a paper lift error has occurred in the paper source’s cassette. Pull out the cassette for the paper source displayed (either the paper cassettes or optional paper feeders) and check if the paper is loaded correctly. (FS-2020D/3920DN/4020DN only)

The message Call service is displayed when this error occurs repeatedly.

This message warns following two cases. Install the new waste toner box. The waste toner box is not installed. The waste toner box is full.

Please clean the inside of the printer. Refer to Cleaning the Printer on page 5-7.

Clean printer Press GO

Close left cover

This message will be displayed when replacing the toner container after the message Replace toner Clean printer is displayed. After cleaning the inside of the printer, press [GO] and the printer will be ready for printing.

The left cover of the printer is open. Close the printer left cover.

Troubleshooting 6-5

Message Corrective Action

The rear unit of the printer is open. Close the printer rear unit.

Close rear unit

The top cover of the printer is open. Close the printer top cover.

Close top cover

This message is displayed when Remove Device was selected while a USB memory was being used.

Device busy

The previous screen is displayed again 1 or 2 seconds.

You attempted to print with a paper size and paper type that cannot be used for duplex

Duplex disabled Press GO

printing. Press [GO] to print onto one-side of the paper only. You can select an alternative paper size and type by pressing the U or V. You can also press [MENU] and change the tray setting inside the menu, which will automatically cancel the error and output resumes. At the same time [ATTENTION] indicator will light up and [READY] indicator will start flashing.

An account code must be entered. This message is displayed if you try to print from the

Enter Account

operation panel (e.g. printing a status page or using the Job Retention function) when the Job Accounting function is enabled. For more information, refer to Job Accounting (Job Accounting selection/setting) section in the Advanced Operation Guide.

Displayed when the envelope switches are set to envelope mode.

Envelope mode

(FS-2020D/3920DN/4020DN only)

Error.Power off. F###

Error.Power off. F000

Exceeded Max.out Press GO

Format error Hard disk

Format error Memory card

Hard disk err ## Press GO

ID error

Turn the power switch off and then back on again. If this message still remains, turn the power switch off, and contact your service representative or authorized service center.

The printer controller and operation panel cannot exchange data. Turn the printer off and unplug it from the mains power supply. Then contact your service representative or authorized service center. See the back page of this manual for the relevant phone numbers.

This message is displayed when the Job Accounting function is enabled and an attempt has been made to exceed the print limit set for each account. To return the printer to the printready status, press [GO].

For more information, refer to Job Accounting (Job Accounting selection/setting) section in the Advanced Operation Guide.

The hard disk installed in the printer is not formatted, and therefore cannot be read or written.

The CF card inserted in the printer is not formatted, and therefore cannot be read or written. To format a CF card, follow the procedure in Memory Card (Using the memory card) section in the Advanced Operation Guide.

A hard disk error has occurred. Look at the error code given in place of ## and refer to Storage Error Codes on page 6-10. To ignore the hard disk error, press [GO].

The user ID entered for a private job is not correct. Check the user ID that you specified on the printer driver. For more information, refer to Job Box section in the Advanced Operation Guide.

6-6 Troubleshooting

Message Corrective Action

This message is displayed when the Job Accounting function is enabled and no account is

Illegal Account Press GO

set for a transmitted print job or the specified account is not registered (the incorrect account is set). To return the printer to the print-ready status, press [GO].

For more information, refer to Job Accounting (Job Accounting selection/setting) section in the Advanced Operation Guide.

Replace Maintenance Kit which is displayed on the message display. Replacement of the

Install MK

maintenance kit is necessary at every 300,000 pages of printing and requires professional servicing. Contact your service technician.

Printing using the Job Box function failed because there was insufficient space available on

Job not stored

Press GO

the hard disk or RAM disk, or because the RAM disk was disabled when demounting the hard disk. To print an error report and return the printer to the print-ready status, press [GO].

This message is displayed when printing was attempted, despite the Job Account function

Job restricted

Press GO

being on with Restriction applied as the job limit for each job account. To return the printer to the print-ready status, press [GO]. For more information, refer to Job Accounting (Job Accounting selection/setting) section in

the Advanced Operation Guide.

Current print processing cannot continue because of occurrence of KPDL error which is

KPDL error ##

Press GO

categorized by ##. To print out an error report, display >>Error Report from the menu system, and select On. Press [GO] to resume printing. You can abandon printing by pressing [Cancel].

If Auto Error Clear is set to On, printing will be automatically resumed after a preset period of time.

Load Cassette #

(A4)/(PLAIN)

Load MP Tray

(A4)/(PLAIN)

Low security

Match envelope switches

The paper cassette matching the paper size and paper type of the print job is empty. Load paper into the paper cassette as displayed in place of #. Printing resumes automatically. If you want to print from a different paper source, press U or V to select the alternative paper source, and then press [OK]. When you press [MENU], Paper Settings > appears. Press U or V to select the paper

size and type of the paper source. Press [OK] to display Use alternative? and then press [OK]. Printing starts using the specified the paper source.

There is no paper cassette installed in the printer that matches the paper size and paper type of the print job. Set paper in the MP tray. Printing resumes automatically. (Note that feeding

the paper having a paper size which does not match the current paper size from the MP tray can cause paper jam.)

If you want to print from a different paper source, press U or V to select the alternative paper source, and then press [OK].

When you press [MENU], Paper Settings > appears. Press U or V to select the paper size and type of the paper source. Press [OK] to display Use alternative? and then press [OK]. Printing starts using the specified the paper source.

This message is displayed when Low was selected in Security Level.

Displayed when either of the envelope switches is not pressed. To print on the envelope, press the both switches. (FS-2020D/3920DN/4020DN only)

The total amount of data received by the printer exceeds the printer’s internal memory.

Memory overflow Press GO

Try adding more memory. Press [GO] to resume printing. You can abandon printing by pressing [Cancel].

If Auto Error Clear is set to On, printing will be automatically resumed after a preset period of time.

Troubleshooting 6-7

Message Corrective Action

A CompactFlash card error has occurred. Look at the error code given in place of ## and

MemoryCard err## Press GO

refer to CompactFlash (CF) Card and USB Flash Memory Errors on page 6-10. To ignore the CompactFlash card error, press [GO].

The CompactFlash card is accidentally inserted and removed from the printer’s slot during

MemoryCard err20

the printer is on. Turn the power switch off, insert the CompactFlash card, and then turn on the printer again.

The developer unit is either not installed or incorrectly inserted. Insert the developer unit

Missing

securely.

developer unit

Multiple copies cannot be printed because the RAM disk is disabled or the hard disk is not

No multi copies Press GO

installed. There is no available RAM disk or hard disk space. Delete unnecessary files. Press [GO] to print error report.

Displayed when the installed toner is the original Kyocera product.

Original toner installed

A paper jam has occurred. The location of the paper jam is indicated in place of the #’s. For

Paper jam

details, refer to Clearing Paper Jams on page 6-12.

###############

The selected cassette is being prepared. (FS-2020D/3920DN/4020DN only)

Paper loading

Paper path error

Print overrun Press GO

RAM disk error## Press GO

Replace toner Clean printer

Size error

(Cassette)/(A4)

Toner low

When one or more optional feeders are installed, this message will appear if any of the paper feeders or the printer cassette upper than the selected one is not properly closed.

The print job transferred to the printer was too complex to print on a page. Press [GO] to resume printing. (A page break may be automatically inserted in some places.)

You can abandon printing by pressing [Cancel]. If Auto Error Clear is set to On, printing will be automatically resumed after a preset period of

time.

A RAM disk error has occurred. Look at the error code given in place of ## and refer to Storage Error Codes on page 6-10. To ignore the RAM disk error, press [GO].

Toner has run out in the toner container. Replace the toner container using a new toner kit. The printer does not operate when this message is displayed.

The paper size of the actual paper on which the print job was printed is shorter than the intended paper size (the paper size specified in the paper source or specified by the user). This error is released to restart paper supply either by placing the requested size paper in the requested paper source or by matching the paper size setting for the paper supply to the actually printed paper size.

You can also temporarily restart paper supply by pressing [GO]. At the same time [ATTENTION] indicator will light up and [READY] indicator will start flashing.

Replace the toner container using a new toner kit.

The top tray has become full. You must remove all printed pages from the top tray. When the

Top tray paper full

printer detects that the top tray is empty again, the printer will continues printing into the top tray.

6-8 Troubleshooting

Message Corrective Action

Displayed when the installed toner is not the original Kyocera product. Install original Kyocera

Unknown toner

installed

toner. Install the toner container.

This message is displayed if the installed toner container's regional specification does not

Unknown toner

installed PC

match the printer's.

An error has occurred in the USB memory device. Look at the error code given in place of ##

USB memory err##

Press GO

and refer to CompactFlash (CF) Card and USB Flash Memory Errors on page 6-10. To return the printer to the print-ready status, press [GO].

When the cassette does not contain any paper that matches the print data (paper size and

Use alternative? Cassette 1

type), this message allows you to specify an alternative cassette to use instead. A paper source number is only displayed when an optional paper feeder is installed. To print from a

different paper source, press U or V to select the alternative paper source, and then press [OK].

Displayed when an attempt is made to register an account in the Job Accounting menu by entering an account code that already exists.

Wrong Account

For more information, refer to Job Accounting (Job Accounting selection/setting) section in the Advanced Operation Guide.

The ID or Password entered for the Security, Administrator, or Job Accounting function is not correct. Check the ID or Password.

Wrong ID

For more information,refer to Security section, Admin (Administrator settings) section, and Job Accounting (Job Accounting selection/setting) section in the Advanced Operation Guide.

Wrong Password

The password does not match the password set. Enter the correct password. For more information, refer to Security section, Admin (Administrator settings) section, and Job Accounting (Job Accounting selection/setting) section in the Advanced Operation Guide.

Troubleshooting 6-9

Storage Error Codes

Hard Disk Errors

Code Meaning

01 Hard disk format error. If this error recurs even if the power has been turned

off and then on, reformat the hard disk.

02 The disk system is not installed. Recheck the requirements for using the

system and the devices.

04 There is no available hard disk space. Delete unnecessary files, etc., in

order to free up space.

05 The specified file does not exist in the hard disk.

06 There is no memory available to the hard disk system. Increase the

available memory.

10 Formatting is not possible because host data is being spooled on the hard

disk. Wait until the hard disk is ready, and then format.

97 The number of permanent code jobs that can be stored reached the limit

value, and no more can be saved. Either delete some unnecessary jobs, etc., or increase the limit.

98 An unreadable page was found in a job (The job is damaged.).

99 A print job for the specified ID does not exist in the hard disk.

CompactFlash (CF) Card and USB Flash Memory Errors

Code Meaning

01 The printer does not support the CF card inserted, or the CF card is broken.

Insert the correct CF card. For more information, refer to Memory Card (Using the memory card) section in the Advanced Operation Guide.

02 The CF card is not installed. Recheck the requirements for using the system

and the CF card.

03 The CF card is write protected. Check the CF card's status.

04 There is not enough space in the CF card. Delete unnecessary files or use a

new CF card.

05 The specified file is not on the CF card or the USB flash memory.

06 There is not enough printer memory to support the CF card system. Increase

printer memory.

50 The USB flash memory is write protected, or invalid. Check the USB flash

memory’s status.

6-10 Troubleshooting

RAM Disk Errors

Code Meaning

01 Format error. Try turning the power off and on again.

02 RAM disk mode is Off. Turn RAM disk mode On from the operation panel.

04 No disk space. Purge unnecessary files.

05 Specified file is not on disk.

06 Insufficient printer memory to support the RAM disk system. Expand printer

memory.

Ready, Data, and Attention Indicators

The following indicators light during normal operation and whenever the printer needs attention. Depending on the status of lighting, each indicator has the following meaning:

Indicator Description

Flashing. Indicates an error that you can resolve. Refer to

Error Messages on page 6-5.

On. Indicates that the printer is ready. The printer prints the data it receives.

Off. [Cancel] was pressed during Ready is displayed. Data can be received but will not be printed. To resume printing, press [Cancel] again.

Printing is cancelling. Also, indicates when paper jam occurred, toner has run

out, cover is open, and so on.

Flashing. Indicates that a data is being received. On. Indicates either that data received is being processed

before printing starts, or that data received is being written to or read from a CompactFlash card, hard disk, RAM disk, or USB flash memory.

Flashing. Indicates that the printer is ready to print when Please wait is displayed. Also indicates that the corresponding paper cassette is not installed. Indicates that the printer requires maintenance such as adding paper, cleaning the printer, replacement of maintenance kit, preparing the toner container, formatting of hard disk and CF card.

On. Indicates when paper jam occurred, toner has run out, cover is open, and so on. If the message includes Press GO, press [GO] to resume printing.

The ID or Password entered for the Security, Administrator, or Job Accounting function is not correct. Check the ID or Password, and enter the correct ID or password.

Troubleshooting 6-11

Clearing Paper Jams

If paper jams in the paper transport system, or no paper sheets are fed at all, the Paper jam message appears and the location of the paper jam (the component where the paper jam has occurred) is also indicated. Status Monitor or COMMAND CENTER can indicate the location of the paper jam (the component where the paper jam has occurred). Remove the paper jam. After removing the paper jam, the printer will resume printing.

Possible Paper Jam Locations

The figure below shows the printer's paper paths including the optional paper feeder. The locations where paper jams might occur are also shown here, with each location explained in the table below. Paper jams can occur in more than one component on the paper paths.

Face-up Tray FS-2020D/3920DN/4020DN: PT-310 FS-6970DN: PT-430

Paper jam message

Paper jam MP Tray

Paper jam EF

Paper jam Bulk Feeder

Paper jam location

A Paper is jammed at the MP tray.

Description Reference page

Depending on the installed options additional error messages for envelope feeder or bulk paper feeder might appear [FS-3920DN and

FS-4020DN only]).

Paper Feeder FS-2020D/3920DN/ 4020DN: PF-310 FS-6970DN: PF-430

FS-6970DN: PF-430

page 6-14

page 6-18

6-12 Troubleshooting

Paper jam message

Paper jam location

Description Reference page

Paper jam Cassette 1 (to 4)

Paper jam Duplexer

Paper jam Printer

Paper jam Rear Unit

B Paper is jammed at the paper

cassette. The cassette number can be 1 (topmost) to 5 (bottom) [FS-2020D: 1 and 2].

C Paper is jammed inside the duplex

section.

D Paper is jammed inside the printer. page 6-17

E Paper is jammed inside the rear unit. page 6-18

page 6-15

page 6-16

General Considerations for Clearing Jams

Bear in mind the following considerations when attempting paper jam removal:

CAUTION When pulling the paper, pull it gently so as not

to tear it. Torn pieces of paper are difficult to remove and may be easily overlooked, deterring the paper jam recovery.

• If paper jams occur frequently, try using a different type of paper,

replace the paper with paper from another ream, or flip the paper stack over. The printer may have problems if paper jams recur after the paper is replaced.

• Whether or not the jammed pages are reproduced normally after

printing is resumed, depends on the location of the paper jam.

Utilizing Online Help Messages

Online help messages are available in the printer’s message display to provide simple instructions for clearing jams. Press ( ) when the paper jam message has appeared. Then a help message will appear to facilitate jam clearing in the location.

Troubleshooting 6-13

MP Tray

Paper is jammed at the MP tray. Remove the jammed paper using the procedure given below.

1 Remove the paper jammed at the MP tray.

2 Open and close the top cover to clear the error.

6-14 Troubleshooting

Paper Cassette/Paper Feeder

1 Pull out the cassette or optional paper feeder. 2 Remove any partially fed paper.

Note Check to see if paper is loaded correctly. If not, reload

the paper.

3 Push the cassette back in securely. The printer warms up and

resumes printing.

Troubleshooting 6-15

Duplexer

Paper is jammed in the duplex section. Remove the jammed paper using the procedure given below.

CAUTION Do not touch parts in this area, because it may

result in burn injury.

1 Pull the paper cassette all the way out of the printer. 2 Open the duplexer's cover and remove any jammed paper.

3 Insert the paper cassette into the slot in the printer. The printer

warms up and resumes printing.

6-16 Troubleshooting

Inside the Printer

1 Open the top cover and MP tray. 2 Lift the developer unit together with the toner container out of the

printer.

3 Open the feed cover.

4 Remove the paper from the printer

If the jammed paper appears to be pinched by rollers, pull it along the normal running direction of the paper.

Note If you cannot find a paper jam, try checking inside the

rear of the printer. Refer to Rear Unit on page 6-18.

5 Insert the developer unit together with the toner container, back into

the machine.

6 Close the top cover and MP tray. The printer warms up and resumes

printing.

Troubleshooting 6-17

Rear Unit

1 If paper is not completely ejected into the output tray, open the rear

unit.

2 Open the fuser cover and remove the jammed paper by pulling it out.

Note If you cannot find a paper jam, try checking inside the

rear of the printer.

CAUTION The fuser unit inside the printer is hot. Do not

touch it with your hands as it may result in burn injury. Remove jammed paper carefully.

3 Close the rear unit. The printer warms up and resumes printing out.

Envelope Feeder (FS3920DN/4020DN only)

Paper is jammed at the optional envelope feeder. Remove the jammed paper using the same procedure as for a jam at the MP Tray. Then, open and close the paper transfer unit. For details, refer to the User's Manual for the envelope feeder.

Bulk Paper Feeder (FS3920DN/4020DN only)

Paper is jammed at the optional bulk paper feeder. Detach the bulk paper feeder from the printer by sliding with the rail away from the printer, holding the bulk paper feeder by both hands. If paper is partially fed out from the feeder's output slot, pull the paper out by hand.

6-18 Troubleshooting

Kyocera FS-2020D, FS-3920DN, FS-4020DN, FS-6970DN Operation Guide

Specifications and Main Features

Frequently Asked Questions

User Manual