Kyocera FS-2020, FS-3920, FS-4020 Service Bulletin 2J0 0024 B033 1
(Revised Issue 1)
Service Bulletin Ref. No.
<Date> May 31, 2011
Subject
Upgrade of the System Firmware (Ver.007.016)
FS-2020_3920_4020DN_07.00.0010_(2010-12-20)
(Page.1/5)
2J0-0024 (B033)
Model
This time, the description with (-->) was revised from the previous information.
<Number of changes: 1> P.2 The serial numbers of the affected machines were added.
FS-2020D, FS-3920DN, FS-4020DN
Topic
The firmware was upgraded as follows.
Content of Changes
Item Details CTL. No. F/W
1 Measure against the
panel lockup after
setting time zone
2 Change of the Digital
Dot Coverage display
on the status page
<For more details, please refer to the next pages.>
[FS-2020D]
Program No. Check SUM Ver. Status Date Current Ver. Remark
SYSTEM 2J0_3000007016 d290 007.016 2010/12/20 006.002 <-- New upgrade
ENGINE 2J0_1000004002 36DE 004.002 - - -
[FS-3920DN]
Program No. Check SUM Ver. Status Date Current Ver. Remark
SYSTEM 2J0_3000007016 d290 007.016 2010/12/20 006.002 <-- New upgrade
ENGINE 2J1_1000004002 5602 004.002 - - -
[FS-4020DN]
Program No. Check SUM Ver. Status Date Current Ver. Remark
SYSTEM 2J0_3000007016 d290 007.016 2010/12/20 006.002 <-- New upgrade
ENGINE 2J2_1000004002 BF83 004.002 - - -
For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN and ENGINE) to the latest
version at the same time.
If the time zone was set to “-3:00 Brasilia” from Command Center,
the network might not respond and the panel might be locked up.
Therefore, this was corrected.
The term used on the service status page was changed from "Digital
Dot Coverage" to "Print Coverage".
- The coverage is simply converted with the area image ratio based on
the current dot number data so that the accuracy as the reference
value of the toner consumption can be improved.
Precaution)
- When upgrading the firmware, the Digital Dot Coverage data will be
reset due to the different way of calculation.
If you need old print coverage report, please print out Service Status
Page before updating the firmware.
519928
SYSTEM
SYSTEM
European Service & Development Center (ESDC)
KYOCERA MITA Europe B.V.
(Revised Issue 1)
ESDC_5thPL
Service Bulletin Ref. No.
(Page.2/5)
<Date> May 31, 2011
KMC’s Classification
Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure: Please upgrade the firmware when the problem described above occurs.
2J0-0024 (B033)
Serial Nos. of the Affected Machines: Please refer to the table below.
Model
FS-2020D
()
Destination
KME From XEX1202162
KMA From XVH1226338
KMAUS From XSY1307423
UTAX From next production
Olivetti From XFS1300910
KME From XEY1273616
Serial Nos. of
the Affected
Machines
FS-3920DN
FS-4020DN
KMA From XVJ1317314
KMAUS From XSZ1304552
UTAX From XFQ1312707
Olivetti From next production
KME From XEZ1233729
KMA (120) From XVK1227327
UTAX From XFR1203486
Olivetti From FU1200626
Destination
KMSG
KMID
KMSG
KMID
KMAUS
KMA (220)
From XXT1300075
From N8W1302091
From XXW1300126
From XXX1301822
From XMT1200956
From XYK1206929
Content of Changes
(Continued from the previous page)
Item Details CTL. No. F/W
3 Measure against the
problem when printing a
certain file with CCPY
4 Measure against the print
failure with a certain file
5 Measure against the thin
line with CAD software
data
6 Measure against the print
failure with Latin 1 from a
certain system
7 Measure against the
output failure with Big5
font
8 Measure against the
problem with a certain PS
data
When two copies of a certain file data was printed with CCPY, the
machine might be locked up while showing "Processing" after the
second copy was printed out. Therefore, this was corrected.
When the relevant file was printed out after printing another data, the
file may be only partly printed or undesired letters might appear on
the water mark part. Therefore, this was corrected.
Undesired thin line might appear on the image when outputting the
raster data created by the CAD software. Therefore, this was
corrected.
When printing from a host system such as SAP, AS-400, etc, Latin 1
characters might be only partly printed even though printing Windows
job was correctly performed right after the power was turned ON.
Therefore, this was corrected.
Big 5 font might not be printed out. Therefore, this was corrected.
The image might be only partly printed when outputting a certain PS
data. Therefore, this was corrected.
404466
TP-090217
405718
TP-090231
457405
TP-060156
463380
TP-090363
us_#045
457401
TP-090263,
KMTW20090
902
431496
TP-090381
ID_#409153
SYSTEM
SYSTEM
SYSTEM
SYSTEM
SYSTEM
SYSTEM
European Service & Development Center (ESDC)
KYOCERA MITA Europe B.V.
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