Kyocera FS-2020, FS-3920, FS-4020 Service Bulletin 2J0 0029 B398
to the residual amount
container was
message is based on the count where the toner
residual toner inside
increased in order
to stabilize the toner low
detec
tion.)
(FS-3920DN)
Service Bulletin Ref. No.
Subject
(Page.1/1)
2J0-0029 (B398)
<Date> November 18, 2011
Firmware Upgrade (Engine: Ver. 006.002, 008.002, 005.002)
FS-2020_3920_4020DN_08.00.0030_(2011-08-24)
Model
FS-2020D, FS-3920DN, FS-4020DN
Topic
The firmware was upgraded as follows.
Content of Changes
No. Item Details
Measures against the
1
erroneous display of
“Toner low” message
2 Change of the SC5100
error detection
The toner low detection was changed according
since “Toner low” might be displayed right after toner
installed.
(Indication of “Toner low”
low is regularly detected. However, if the amount of
the toner container is high, the count to show this message will be
The SC5100 error detection was changed to the same manner of the
conventional models.
<Note>
The message “Replace toner” may appear if toner inside the developer unit is clustered on one side because of
move of the machine or due to detachment/attachment of the developer unit for jam clearance even after the
engine firmware was upgraded. In this case, however, the message can be cleared by closing the top cover after
once opening it or turning the power OFF and ON.
Program No.
SYSTEM 2J0_3000008009 efd8 008.009 2011/8/24 -
ENGINE 2J0_1000006002 9124 006.002 2011/10/21 005.001 FS-2020D
ENGINE 2J1_1000006002 A563 006.002 2011/10/21 005.001 FS-3920DN
ENGINE 2J2_1000008002 3D73 008.002 2011/10/21 007.001 FS-4020DN
ENGINE 2J1_10TW005002 95A6 005.002 2011/10/21 004.002
Check
SUM
Ver.
Status
Date
Current
Ver.
Remark
For KMTW
CTL FW
575682
571970
←←←←
New upgrade
←←←←
New upgrade
←←←←
New upgrade
←←←←
New upgrade
ENGINE
ENGINE
For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware to the latest version at the same
time.
KMC’s Classification Entire Stock Rework In-Field modification at next visit
Field Measure: Please upgrade the firmware when the problem described above arises.
Also, please explain your users the contents of <Note> above.
Serial Nos. of the Affected Machines: Engine: From available timing in the November* 2011 production
In-Field modification by case No modification necessary
*The above is the plan at the present moment. Please note that this information is subject to change.
European Service & Development Center (ESDC)
KYOCERA MITA Europe B.V.
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