Kyocera FS-2020, FS-3920, FS-4020 Service Bulletin 2J0 015
Service Bulletin
SB Number:
Subject:
SB 2J0-015
Firmware upgrade (System v008.009)
Creation Date: 02/11/2011
Model: FS-2020D/3920DN/4020DN
Contents of changes
1 The Helvetica bold font may appear abnormal on the print-out.
2 Characters may be skipped, when printing PCL data.
3 The character pitch may be incorrect, resulting in page lay-out failure or abnormal output.
4 Print-out may fail and the “PDFConversionError” report may be printed, when printing PDF les directly from the
machine.
5 Offending command error and print failure may occur, when printing PS data.
6 The upper left corner of the logo may not appear on the print-out.
7 Duplex print jobs may be printed in Simplex mode.
8 Undened errors may occur, when printing.
9 Characters may appear on the print-out, instead of the Code39 barcode.
10 The font may appear gabrled on the print-out, when printing PDF data directly from the machine.
11 Character spacing may be skipped, when printing PDF data directly from the machine.
12 Print-out may fail, when printing PDF data directly from the machine.
13 The image may appear abnormal on the print-out, if the KYOmulticode CF card is inserted.
14 Offending command error and print failure may occur, when printing PDF data directly from the machine.
15 Error code CF248 may occur, when printing PDF data with JBIG2 compression directly from the machine.
16 The upper part of the second sheet may not appear on the print-out in Duplex mode.
17 Large sized drawings may not appear on the print-out.
18 Image data of the printer icon image registered with the RVCD command may not printed, when calling the form
le “Fofm1.prs” with the AMCR command.
19 Error code CF248 may occur, when printing PDF data directly from the machine.
20 The space pitch may appear incorrectly on the print-out.
21 The characters may appear garbled on the print-out.
22 The characters may appear incorrect and in with a large font, when printing PDF data directly from the machine.
23 Print-out may be to slow.
24 If the FRPO B0 value is 02 of the default setting, fonts designated by CSET and FSET commands may not be
printed, while sending the print job. (This is not the case when B0 is set to “0”)
25 The PCL XL error may occur when printing PDF les in combination with the option NIC made by SEH.
26 The PCL XL error may occur when printing.
27 If the character codes 0x21, 0x52 and 0x21 (!R!) are included in PCL5 data, Prescribe mode may
unintentionally entered and no data may be printed afterwards.
28 TIF images may appear double sized on the print-out. (Resolution selection from the operation panel has been
disabled)
KMIS Service Department, Kyocera Mita Europe B337 / SB 2J0-015
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Service Bulletin
Firmware
Type Program No. Check SUM Version Status Date Applicable model(s)
SYSTEM 2J0_3000008009 efd8 008.009 24/08/2011 FS-2020D/3920DN/4020DN
ENGINE 2J0_1000005001 EAE0 005.001 08/06/2011 FS-2020D
ENGINE 2J1_1000005001 5177 005.001 08/06/2011 FS-3920DN
ENGINE 2J2_1000007001 F44E 007.001 08/06/2011 FS-4020DN
Classication
Field measure When the above mentioned phenomenon occurs, please upgrade the rmware to the latest
Entire stock rework
version.
In-eld modication at next visit
In-eld modication by case
X
No modication necessary
KMIS Service Department, Kyocera Mita Europe B337 / SB 2J0-015
Page 2 of 2
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