Service Bulletin Ref. No.
Subject
(Page.1/1)
2J0-0025 (B192)
<Date> June 30, 2011
Firmware Upgrade (Engine: Ver. 005.001; Ver.007.001)
FS-2020_3920_4020DN_07.00.0040_(2010-12-20)
Model
FS-2020D, FS-3920DN, FS-4020DN
Topic
The firmware was upgraded as follows.
Content of Changes
No. Item Details
1 Measure against the gray
background
<Note>
The following change has been implemented since this engine firmware. Please explain it to the users.
The toner container once showed <Replace toner> cannot be reused even if reinstalling it into the machine.
Please replace it with a new toner container.
The gray background might appear when refilling toner.
The margin for gray background was improved by regulating the
amount of refilled toner when the toner is installed after [Replace
CTL.
566027 ENGINE
FW
Program No.
SYSTEM 2J0_3000007016 d290 007.016 2010/12/20 006.002
Check
SUM
Ver.
Status
Date
Current
Ver.
Remark
FS-2020D
FS-3920N
-
ENGINE 2J0_1000005001 EAE0 005.001 2011/6/8 004.002 FS-2020D
ENGINE 2J1_1000005001 5177 005.001 2011/6/8 004.002 FS-3920DN
ENGINE 2J2_1000007001 F44E 007.001 2011/6/8 006.001 FS-4020DN
For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net.
When upgrading the firmware or replacing a board, please upgrade each kind of the firmware to the latest version at the same
time.
KMC’s Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure: Please upgrade the firmware if the phenomenon described above arises.
Also, please explain the users the content of <Note> above.
Serial Nos. of the Affected Machines: Planned from June 2011* production
*The above is the plan at the present moment. Please note that this information is subject to change.
European Service & Development Center (ESDC)
KYOCERA MITA Europe B.V.
New
upgrade
New
upgrade
New
upgrade