Kyocera FS-2020, FS-3920, FS-4020 Service Bulletin 2J0 0027 B337

PS data

corrected.

Therefore, this

s corrected.

FS-4020DN

Service Bulletin Ref. No.

Subject

(Page.1/3)

2J0-0027 (B337)

<Date> October 28, 2011

Firmware Upgrade (System: Ver.008.009)

FS-2020_3920_4020DN_08.00.0020_(2011-08-24)

Model

FS-2020D, FS-3920DN, FS-4020DN

Topic

The firmware was upgraded as follows.

Content of Changes

No.

Item Details

Measures against the abnormal Helvetica-Bold fonts with a certain

Measures against the font dropout with PCL data

Measures against the wrong letter pitch with a certain PCL data

The Helvetica-Bold font was abnormally output when printing a certain PS data. Therefore, this was

Some letters dropped out when printing a certain PCL data. Therefore, this was corrected. The wrong letter pitch caused page layout failure and undesired output when printing a certain PCL data.

Program No.

SYSTEM 2J0_3000008009 efd8 008.009 2011/8/24 007.016

Check

sum

Ver.

Status

Date

Current

Ver.

Ctl No.

605467 605468 TP-090399

510304 TP-10-257, #1127888 601546 TP-10-265 NP-Z10085

Remark

FS-2020D FS-3920N

←←←← New upgrade

SYS

ENGINE 2J0_1000005001 EAE0 005.001 2011/6/8 - FS-2020D

ENGINE 2J1_1000005001 5177 005.001 2011/6/8 - FS-3920DN

ENGINE 2J2_1000007001 F44E 007.001 2011/6/8 - FS-4020DN

For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net. When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware to the latest version at the same time.

KMC’s Classification Entire Stock Rework In-Field modification at next visit

In-Field modification by case No modification necessary

Field Measure: Please upgrade the firmware when the problem described above arises.

Serial Nos. of the Affected Machines: After using up the old stock

European Service & Development Center (ESDC)

KYOCERA MITA Europe B.V.

certain PDF file

corrected.

(

Offending Command

error)

ogo image

with a certain data

file

certain PDF file

inserted

file compressed by JBIG2

s corrected.

corrected

certain file

corrected.

certain PDF file

Service Bulletin Ref. No.

<Date> October 28, 2011

Content of Changes

No.

Item Details

Measures against the print failure when directly printing a

2J0-0027 (B337)

Printing failed and "PDFConversionError" report was output when directly printing a certain PDF file. Therefore, this was

Ctl No.

559892 TP-10-190, #1082064,

(Page.2/3)

SYS

Measures against the print failure with a certain PS data

Measures against the print failure of the upper left corner

Measures against duplex print failure

Measures against the print error with a certain data

Measures against the Code39 barcode print failure when directly printing a certain PDF

Measures against the garbled letters when directly printing a

Measures against the PDF Direct Print failure with a

Measures against direct print failure with a certain PDF file

Measures against the print

failure with a certain file if the KYOmulticode CF card was

---------------

Duplex output data was printed in simplex. Therefore, this was corrected.

Undefined error appeared when printing a certain data. Therefore, this was corrected.

----------------

Fonts were garbled when directly printing a certain PDF file. Therefore, this was corrected

Spaces were ignored when directly printing a certain PDF file. Therefore, this was corrected.

-----------------

A certain file was not correctly printed if the KYOmulticode CF card was inserted. Therefore, this was corrected.

559660 P-11-058, #1201170

556642 TP-11-016 ,#1183062

537024 TP-10-282 NP-Z10090 508229 TP-10-287, #1140708 493680 TP-10-082 KMFR

485376 TP-060078, #63104

485365 P-060058, Call #54441

438047 TP-090354, #841518 434454 TP-10-022

SYS

Measures against the PDF output failure

Measures against the CF248

error when printing the PDF

Measures against the duplex print failure with a certain file

Measures against the print failure of part of image in a

Measures against the output failure of the image registered with the RVCD command

Measures against the CF248

error when directly printing a

Measures against the wrong space character pitch

Measures against the PDF output failure

Offending Command error appeared when directly printing a certain PDF file. Therefore, this was corrected.

The CF248 error might appear when the PDF file compressed by JBIG2 was directly printed. Therefore, This

Upper part of the image on the back side was not printed when printing a certain file in duplex. Therefore, this was

When attempting to print a part of large size drawing, it was not printed.

The image data (printer icon image) registered with the RVCD command was not printed when calling a form file “Fofm1.prs” with the AMCR command. Therefore, this was

------------------

-------------------

PDF direct-printing failure with a certain file was corrected.

KYOCERA MITA Europe B.V.

European Service & Development Center (ESDC)

412881 TP-090271, #786756 420547 TP-090346, #850021

510337 TP-10-164, NP-Z10059

543138 TP-070090 NP-Z07031-2

567966 TP-090200, NP-Z09037

601262 TP-10-285 KMA-D-1011-02

601544 TP-10-274 NP-Z10087 601551 TP-10-031, ESDC#003

SYS

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