How it Works
Kyocera
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E6820
User Manual
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User Manual
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Table of contents
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Kyocera E6820 User Manual

KYOCERA DuraForce PRO User Guide

Table of Contents

Get Started .................................................................................................................................... 1
Your Phone at a Glance ........................................................................................................ 1
Set Up Your Phone ................................................................................................................ 3
Turn Your Phone On and Off ................................................................................................. 6
Phone Basics .............................................................................................................................. 10
Touchscreen Navigation ...................................................................................................... 10
Function Keys ...................................................................................................................... 12
Your Home Screen ................................................................................................ .............. 12
Weather ............................................................................................................................... 16
Dura Grid ............................................................................................................................. 17
Launcher Screens................................................................................................................ 17
Status Bar ............................................................................................................................ 18
Enter Text ............................................................................................................................ 21
Phone Calls ................................................................................................................................. 27
TOC i
Make Phone Calls ................................................................................................................ 27
Receive Phone Calls ........................................................................................................... 30
Visual Voicemail .................................................................................................................. 30
Voicemail (Traditional) ......................................................................................................... 31
Phone Call Options .............................................................................................................. 32
Set Up Speed Dialing .......................................................................................................... 35
Recent Calls ........................................................................................................................ 36
Call Settings......................................................................................................................... 37
TOC ii
Contacts ...................................................................................................................................... 42
Contacts List ........................................................................................................................ 42
Add a Contact ...................................................................................................................... 43
Save a Phone Number ........................................................................................................ 44
Edit a Contact ...................................................................................................................... 44
Add a Group Contact ........................................................................................................... 48
Edit a Group Contact ........................................................................................................... 48
ICE (In Case of Emergency) ................................................................................................ 49
Synchronize Contacts .......................................................................................................... 50
Share a Contact ................................................................................................................... 51
Accounts and Messaging ............................................................................................................ 52
Gmail / Google ..................................................................................................................... 52
Email .................................................................................................................................... 55
Text Messaging and MMS ................................................................................................... 58
TOC iii
Social Networking Accounts ................................................................................................ 63
Apps and Entertainment ............................................................................................................. 65
Google Play Store App ........................................................................................................ 65
Google Maps ....................................................................................................................... 68
Music ................................................................................................................................... 70
File Commander .................................................................................................................. 71
Web and Data ............................................................................................................................. 72
Wi-Fi .................................................................................................................................... 72
Data Services ...................................................................................................................... 74
Virtual Private Networks (VPN) ............................................................................................ 75
TOC iv
Web Browser ....................................................................................................................... 77
Chrome Browser .................................................................................................................. 82
Mobile Hotspot ..................................................................................................................... 82
Tethering.............................................................................................................................. 84
Camera and Camcorder ............................................................................................................. 86
Use the Camera App ................................ ........................................................................... 86
Camera and Camcorder Settings ........................................................................................ 89
View Pictures and Videos Using Photos .............................................................................. 90
Work with Pictures ............................................................................................................... 92
Share Pictures and Videos .................................................................................................. 93
TOC v
Tools and Calendar ..................................................................................................................... 95
Calendar .............................................................................................................................. 95
Clock .................................................................................................................................. 101
Calculator........................................................................................................................... 104
Flashlight ........................................................................................................................... 104
Sound Recorder................................................................................................................. 104
Voice Services ................................................................................................................... 106
Eco Mode........................................................................................................................... 107
Bluetooth ........................................................................................................................... 108
Near Field Communication (NFC) Technology .................................................................. 113
TOC vi
microSD Card .................................................................................................................... 114
File Commander ................................................................................................................ 117
Outdoor Report .................................................................................................................. 118
Settings ..................................................................................................................................... 119
Wi-Fi Settings .................................................................................................................... 119
Bluetooth Settings.............................................................................................................. 119
Data Usage Settings .......................................................................................................... 119
More Settings..................................................................................................................... 120
Call Settings....................................................................................................................... 124
Display Settings ................................................................................................................. 124
TOC vii
Sound & notification Settings ............................................................................................. 126
Programmable Key ............................................................................................................ 129
Apps .................................................................................................................................. 130
Storage Settings ................................................................................................................ 130
Battery Settings ................................................................................................................. 131
Usage Manager ................................................................................................................. 132
Memory .............................................................................................................................. 132
Tap & Pay .......................................................................................................................... 133
Location Settings ............................................................................................................... 133
Lock Screen Settings ......................................................................................................... 133
TOC viii
Security Settings ................................................................................................................ 137
Accounts Settings .............................................................................................................. 141
Language & Input Settings ................................................................................................ 142
Backup & Reset Settings ................................................................................................... 145
Date & Time Settings ......................................................................................................... 147
Accessibility Settings ......................................................................................................... 147
TOC ix
Printing .............................................................................................................................. 151
About Phone ...................................................................................................................... 151
Cleaning and Drying Procedures .............................................................................................. 153
Precautions ........................................................................................................................ 153
Cleaning the Phone ........................................................................................................... 154
Drying Your Phone ............................................................................................................ 159
Kyocera Tested Products .................................................................................................. 161
Notes ......................................................................................................................................... 162
Copyright & Trademarks ........................................................................................................... 163
TOC x

Get Started

The following topics give you all the information you need to set up your phone and the service the first time.

Your Phone at a Glance

The following illustration outlines your phone’s primary external features and keys.
Get Started 1
Key Functions
● LED indicator displays a phone notification, charging status, or alert.
● Proximity/Light sensor detects how close an object is to the surface of the screen. This
is typically used to detect when your face is pressed up against the screen, such as during a phone call.
● Touchscreen displays all the information needed to operate your phone. Use finger
gestures to navigate and interact with items on the screen. In Underwater mode, the touch operation will be disabled.
● Recent key displays thumbnail images of apps you have recently accessed.
●
Speakers
the caller’s voice in speakerphone mode.
●
Back key
the Notifications panel, or onscreen keyboard.
●
Home key
app.
● Earpiece lets you hear the caller and automated prompts.
● Front camera takes pictures and records videos while facing the screen, and allows you
to video conference.
● Secondary microphone suppresses background noise improving audio quality for the
other party during voice calls. In speakerphone mode, it is used as a main microphone.
● Headset jack allows you to plug in an optional headset for convenient, hands-free
conversations or for listening to music.
●
Speaker key
speakerphone on and off during a call.
let you hear different ringtones and sounds. The speakers also let you hear
lets you return to the previous screen, or close a dialog box, options menu,
returns you to the Home screen. Press and hold to open the Google search
lets you place or receive calls in speakerphone mode or turn the
● Primary microphone transmits your voice for phone calls and is used for voice-
activated functions. It is disabled in speakerphone mode.
● Charger/USB port allows you to connect the phone and the micro-USB cable for use
with the charger adapter, or other compatible accessories.
CAUTION!
● PTT/Programmable key allows you to assign a frequently used function for quick
Get Started 2
Inserting an accessory into the incorrect jack may damage the phone.
access. By installing PTT application, this key can also act as a PTT key. See
Programmable Key.
● Volume key allows you to adjust the ringtone or media volume when you are not on a
call, or adjust the voice volume during a call.
● Power key lets you turn the phone on or off or turn the screen on or off, restart the
phone, switch your phone to Airplane mode, or capture screen shots.
● SIM/microSD slots (internal) allow you to insert a SIM card and a microSD card.
microSD card is sold separately.
Note:
● Camera key lets you activate the back camera or the wide view camera.
● Back camera lets you take pictures and videos.
● Flash helps illuminate subjects in low-light environments when taking a picture or
recording a video. It can also work as an LED flashlight. See Flashlight.
● Wide view camera lets you take pictures and videos in wide-screen.
● Charging contacts allow you to connect to a multi-bay battery charger that can charge
multiple phones simultaneously.

Set Up Your Phone

You need to charge the battery to begin setting up your phone.

Charge the Battery

Fully charge the battery before powering on the phone.
Important:
1. Open the cover to the Charger/USB port on the bottom of the phone.
2. Plug the smaller end of the USB cable into the phone’s Charger/USB port.
3. Plug the other end of the USB cable into the AC adapter, and then plug the adapter into
Unplug the AC adapter from the electrical outlet when not in use to reduce the
environmental impact of charging.
an electrical outlet. Be sure to use the AC adapter that came with your phone.
Get Started 3
4. When charging is complete, remove the cable from the port and close the cover. Press around the edges of the cover to ensure that it is securely closed.

Your SIM Card

Your phone comes with a preinstalled SIM card. If you need to reinstall your SIM card, follow the instructions below.
1. Remove the back cover by inserting your fingernail in the slit on the bottom of your phone and pulling away from the phone.
2. Open the SIM/microSD slot cover, as shown.
3. Push the SIM card gently with your finger. The card rejects itself. Pull out the original SIM card from the slot.
Get Started 4
4. Carefully insert the new SIM card into the SIM card slot on the left, with the gold contacts facing down and the cut off corner on the top left.
5. Securely close the SIM/microSD slot cover. Press down the edges and center of the cover to make sure it is sealed properly.
Warning: Be sure the SIM/microSD slot cover is properly sealed to maintain the phone's
waterproof capability.
6. Replace the back cover. Press around the edges and center to ensure a proper fit.
Warning: Be sure all ports and covers are properly sealed to maintain the phone's
waterproof capability.

Charge the Battery Wirelessly

Your phone supports the PMA standard via a wireless charging accessory (sold separately). Follow the steps below to charge your phone wirelessly.
1. Locate the charging area on your wireless charger by referring to the charger documentation.
Get Started 5
2. Place your phone in contact with the charger, ensuring that the charging area of your phone touches the charging area of your wireless charger.
Before starting wireless charging, please note the following:
● If the charging areas are not touching, the charging results will be poor.
● Make sure there is nothing between your phone and wireless charger.
● Your phone may become hot while charging the battery.
● If charging doesn’t start after positioning your phone correctly, please use the AC
adapter that came with your phone.
For more information on wireless charging, see your wireless charger documentation.

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off.
Turn Your Phone On
► Press and hold the Power key until the screen lights up.
Turn Your Phone Off
1. Press and hold the
2. Tap
Power off
> OK to turn the phone off.
Power key
until the phone options are displayed.
Restart Your Phone
1. Press and hold the
Get Started 6
Power key
until the phone options are displayed.
2. Tap
Restart
> OK to restart the phone.
Hard Reset
► Press and hold the Power key for about ten seconds. The phone shuts down and
automatically starts up.

Turn Your Screen On and Off

Your phone allows you to quickly turn the screen off when not in use and to turn it back on when you need it.
Turn the Screen Off When Not in Use
► To quickly turn the screen off, press the Power key. Pressing the Power key again or
receiving an incoming call will turn on your phone screen.
To save battery power, the phone screen automatically turns off after a certain period of time when left idle. You will still be able to receive messages and calls while the phone screen is off.
Note:
For information on how to adjust the time before the screen turns off, see Sleep.
Turn the Screen On and Start with Swipe
1. To turn the screen on, press the
To set up a screen lock for security, see Lock Screen Settings.
Note:
Power key
. The below screen appears by default.
2. On the screen, swipe toward:
Get Started 7
to access the Home screen or the screen displayed before it was turned off.
to launch the Camera app.
to launch the voice search function.

Setup Wizard

Your phone has a Setup Wizard to set up your phone quickly and easily. When you turn on your phone for the first time, the Setup Wizard starts automatically.
The Setup Wizard consists of the following sections:
● Select a language
● Insert SIM card (if it is not yet inserted)
● Select Wi-Fi network
● Google account setup
● Setup & Transfer
Follow the onscreen instructions to quickly set up your phone.

Set Up Voicemail

Your phone comes with both the Visual Voicemail and the traditional Voicemail applications. Visual Voicemail allows you to manage your Voicemail directly from your phone rather than calling in to your traditional Voicemail. Visual Voicemail displays a list of your messages and allows you to choose which message(s) to listen or delete. You can also choose the traditional Voicemail service. See Visual Voicemail and Voicemail (Traditional).Visual Voicemail
Set Up Visual Voicemail
1. From the Home screen, tap
2. Read the message and tap Call Voicemail.
3. Follow the onscreen instructions to complete the setup.
Set Up Traditional Voicemail
1. From the Home screen, tap
2. Tap to dial your voicemail number.
3. Follow the system prompts to:
Apps
Apps
>
>
Visual Voicemail
Phone
>
DIALPAD
.
.
Create your password.
Get Started 8
Record your name announcement. Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
Get Started 9

Phone Basics

Tap
Touch and Hold
Drag
Tap the screen with your finger to select or launch a menu, option, or application. A light tap works best.
To open the available options for an item (for example, a keyboard), touch and hold the item.
Touch and hold your finger before you start to move it. Do not release your finger until you have reached the target position.
Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The following topics will introduce the basic functions and features of your phone.

Touchscreen Navigation

Your phone’s touchscreen lets you control actions through a variety of tap gestures.
Phone Basics 10
Swipe or Slide
Flick
Pinch and Spread
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
Pinch the screen using your thumb and forefinger to zoom out, or spread the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Touchscreen Keyboards.
Note: Rotate the contents of the screen
Phone Basics 11
automatically change. From the Home screen, tap
When device is rotated
needs to be selected for the screen orientation to
>
Apps
.
Settings
>
Display
>

Function Keys

Just below the touchscreen, you will find a row of three buttons that let you perform specific functions.
● Back key ( ) - Tap to return to the previous screen, or close a dialog box, options
menu, the Notifications panel, or onscreen keyboard.
● Home key ( ) - Tap to open the Home screen.
● Recent key ( ) - Tap to open a list of thumbnail images of screens you have worked
with recently. To open one, tap it. To remove a screen from the list, swipe it left or right or tap on the X.

Your Home Screen

The Home screen is the starting point for your phone’s applications, functions, and menus. You can customize your Home screen by adding application icons, shortcuts, folders, widgets, wallpapers and more.
Phone Basics 12

Home Screen Overview

The following illustration describes the basics of the Home screen.
●
Status Bar:
display the Notifications panel. See Status Bar.
●
Widget:
●
Google Search Widget:
on the phone or on the Internet. Tap to enter text or tap to speak your keyword.
●
Folder:
a group. See Use Folders.
● Screen Position Indicator: Indicates where you are among the Home screens. Tap an
icon to select a Home screen.
● Favorites Tray: Contains up to five icons and appears on every Home screen. You can
customize these icons except the Apps icon in the center of the tray.
● Apps: Displays all of your apps.
●
Shortcut:
Press Home key to return to the main Home screen from any other scree n.
Tip:
Displays the time, notification icons, and phone status icons. Slide down to
Allows users to access various useful programs.
Allows you to enter text or spoken keywords for a quick search
Allows you to organize screen items. You can store multiple application icons as
Allows you to quickly launch applications.
Phone Basics 13

Extended Home Screens

The Home screen extends beyond the initial screen. In addition to the main Home screen, your phone can have up to ten extended Home screens to provide more space for adding icons and widgets.
► On the Home screen, swipe across the screen to move from the main Home screen to
an extended Home screen. – or – On the screen position indicator, tap Home key to access the main Home screen, or tap
to access each extended Home screen.

Manage the Home Screens

Learn how to customize the Home screens.
Add or Reduce the Home Screens
You can have between three to eleven Home screens.
1. Touch and hold any empty area on the Home screen to display the Home screen thumbnails.
2. The following options are available:
Tap a thumbnail to access the Home screen.
Tap to add a new Home screen.
Touch and hold a thumbnail and drag it to rearrange the positions of the Home
screens. Release the thumbnail where you want to place it.
Touch and hold a thumbnail, drag it to “REMOVE” and release it when it turns red to
remove the Home screen. The main Home screen cannot be removed.
Tap the Home icon at the top of each screen to set that screen as the main Home
screen.
Add App Shortcuts or Widgets to the Home Screen
1. Touch and hold any empty area on the Home screen.
2. Tap
3. Slide the screen to find the item you want to add to the Home screen.
APPS
or
WIDGETS
.
4. Touch and hold the item and move your finger to one of the Home screen thumbnails displayed at the top of the screen.
Phone Basics 14
5. When you find the position to place the item, release your finger.
You can also select a Home screen thumbnail where you want to place the item and
Tip:
then simply tap the item.
Move or Remove Items on the Home Screen
► Touch and hold the item you want to move or remove from the Home screen.
To move the item, drag it to a new area and release it.
To remove the item, drag it to “REMOVE” at the top of the screen and release it.
Favorites Tray
The favorites tray takes up to five icons and appears on every Home screen. You can replace those icons except the Apps icon in the center of the tray.
To add a new icon to the favorites tray:
1. Remove the current icon on the tray. See Move or Remove Items on the Home Screen.
2. Touch and hold an app icon and drag it to the favorites tray.
3. Release your finger.
Use Folders
You can place up to 16 app icons in a folder. Drop an app icon over another on the Home screen, and the two icons will be placed in a new folder.
To create a folder:
1. Touch and hold an app icon and drag it over another on the Home screen.
2. Release your finger. Both icons are in a newly created folder.
3. Tap the folder > rename it, tap the name.
To add app icons to a folder:
► Touch and hold an app icon, drag it over a folder and release your finger. – or –
1. Tap a folder on the Home screen.
Unnamed Folder
. The keyboard opens and you can name the folder. To
2. Tap and select the icons you want to add to the folder.
3. Tap OK.
Phone Basics 15
Change the Wallpaper
1. Touch and hold any empty area on the Home screen and then tap
– or – From the Home screen, tap
2. Tap Pick image to use your own image, or browse through the preset choices.
3. Tap
SET WALLPAPER.
Apps
>
Settings
>
Display
WALLPAPERS
>
Wallpaper

Weather

Your Weather widget can display a large quantity of weather information.
Retrieve the Current Location Information
1. Tap Tap to start on the widget.
2. Read the message and tap OK to enable data connection.
3. Your phone will display the weather forecast for your current location.
Add a Location
.
.
1. Tap the weather image on the widget and then tap > .
2. Enter a location in the Search location field and tap . The matching location(s) will be listed.
3. Tap the location you want to add to the location list.
4. Tap the added location to access the details screen.
Delete a Location
1. Tap the weather image on the widget and then tap > .
2. Select the check box next to the location you want to delete.
Tap SELECT ALL to select all the locations.
3. Tap DONE.
Configure the Settings
1. Tap the weather image on the widget and then tap .
2. The following options are available:
Phone Basics 16
Temperature scale: Select Fahrenheit or Celsius.  Refresh time: Select the frequency of auto update.  When launching: Update the weather information when the application is opened.  When the current location changes: Update the weather information when your
current location changes. Data usage may increase when this is on.

Dura Grid

The Dura Grid widget offers popular settings and apps uniquely designed with high contrast, large icons for easy access with gloved hands or while on the move. The Dura Grid widget can also be customized with most frequently used apps and settings and is available in a three, six or nine-position layout.
Access the Dura Grid Widget
1. From the main Home screen, swipe to the left.
2. Tap on individual icons to turn them on or to adjust settings.
Change an Icon on the Dura Grid Widget
1. Tap
2. Tap the setting or feature to be changed. The icon disappears.
3. Tap Add and tap on an icon from the SETTINGS or APPS tabs.
4. Tap
EDIT
DONE
on Dura Grid. appears in the right hand corner of each of the icons.
.
Add a Six or Nine-position Dura Grid Widget to the Home Screen
1. Touch and hold any empty area on the Home screen.
2. Tap WIDGETS and slide the Widgets screen to find the six or nine-position Dura Grid widget.
3. Touch and hold the Dura Grid widget and move your finger to one of the Home screen thumbnails displayed at the top of the screen.
4. When you find the position you prefer, release your finger.

Launcher Screens

You can access all your apps on your phone from the launcher screens. You can also customize the view of your launcher screens.
Phone Basics 17
Access the Launcher Screens
Icon
Status
Bluetooth® active
Wi-Fi® active
Vibrate
Total silence
Network (full signal)
Network (no signal)
4G LTE (data service)
4G (data service)
Airplane mode
GPS active
Alarm set
1. From the Home screen, tap
2. Following options are available:
Tap >
Apps on the Launcher Screens to follow.
Tap > All (Alphabetical) to reset the order of apps to in alphabetical order. Tap > Frequently used to display the apps you have used most frequently.
Tap >
All (Customize)
Downloads
Apps
to display the apps downloaded on your phone.
.
to customize the order of apps. See Rearrange Your
Rearrange Your Apps on the Launcher Screens
1. From the Home screen, tap
2. Touch and hold an app, drag it to a new position and release it. To move it to another screen, drag the app to another screen and release it on the screen you want to place it.
3. Tap OK.
Apps
> >
Edit
.

Status Bar

The status bar at the top of the screen provides phone and service status information on the right side and notification alerts on the left.
Status Icons
Phone Basics 18
Icon
Status
Battery (full charge)
Battery (charging)
Battery (discharged)
Battery (needs to be replaced)
Icon
Status
Missed call
New email
New Gmail
New message
Event
Music application is running in the background
Alarm
Downloading
Notification Icons
Additional notification icons may appear. All icons are simulated. Actual images may
Note:
vary.
Phone Basics 19
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