Konica Minolta PageScope Net Care Device Manager User Manual
PageScope
Net Care Device Manager Ver. 3.0
User’s Guide
Net Care Device Manager
Contents
1 Summary
1.1 Introduction ........................................................................................1-1
1.1.1 About Device Manager ...................................................................1-1
Basic and extended functions........................................................ 1-1
Configuration of Enterprise Suite ................................................... 1-2
1.1.2 Add-on (extension) applications .....................................................1-2
1.2 Function descriptions........................................................................1-3
1.2.1 Device List ......................................................................................1-3
1.2.2 User List ......................................................................................... 1-3
1.2.3 Counter Reader ..............................................................................1-3
1.2.4 Server Settings ...............................................................................1-4
1.2.5 Admin Console ...............................................................................1-4
1.3 System requirements.........................................................................1-5
1.3.1 Client computer ..............................................................................1-5
1.4 General setup operation....................................................................1-6
Device Manager settings................................................................ 1-6
1.4.1 Administrator settings ....................................................................1-6
1.4.2 When the date is changed on the computer ..................................1-6
2 Basic operations
2.1 Logging on to Enterprise Suite .........................................................2-1
2.1.1 Accessing the Login page ..............................................................2-2
Accessing the Login page .............................................................. 2-2
Address of Login page ................................................................... 2-2
2.1.2 Logging on as a system administrator ...........................................2-3
Logon procedure ............................................................................ 2-3
2.1.3 Logging on as a general user .........................................................2-5
Logon procedure ............................................................................ 2-5
2.2 Basic operations ................................................................................2-7
2.2.1 Top Menu page ..............................................................................2-7
2.2.2 Pages for the functions ..................................................................2-9
Device Manager i
3 Device List
3.1 Device List ..........................................................................................3-1
3.1.1 Available operations in the Device List page ..................................3-1
Displaying the device list................................................................ 3-2
Status icon...................................................................................... 3-3
3.1.2 Displaying the device list ................................................................3-4
Group view ..................................................................................... 3-4
Subnet view.................................................................................... 3-5
3.1.3 Managing device information .........................................................3-6
Managing system information ........................................................ 3-8
Managing network information..................................................... 3-10
Managing user authentication settings ........................................ 3-11
Restarting the device.................................................................... 3-12
Releasing a device problem ......................................................... 3-12
3.1.4 Specifying display settings for the device list ..............................3-13
Adding display items .................................................................... 3-14
Deleting display items .................................................................. 3-15
Specifying the display order......................................................... 3-15
3.1.5 Filtering (narrowing) ......................................................................3-16
3.1.6 Exporting data ..............................................................................3-17
Editing the exported file................................................................ 3-18
Editing a text or CSV file............................................................... 3-18
3.2 Counter List ......................................................................................3-20
3.2.1 Available operations in the Counter List page ..............................3-20
3.2.2 Displaying the counter list ............................................................3-21
Group view ................................................................................... 3-21
Subnet view.................................................................................. 3-22
3.2.3 Specifying settings for displaying the counter list ........................ 3-23
Adding display items .................................................................... 3-24
Deleting display items .................................................................. 3-25
Specifying the display order......................................................... 3-25
3.2.4 Filtering (narrowing) ......................................................................3-25
3.2.5 Exporting counter data .................................................................3-26
3.3 Counter Template List.....................................................................3-27
3.4 Sending a counter notification........................................................3-28
3.4.1 Functions available in Counter Notification page .........................3-28
Device Manager ii
3.4.2 Counter notification setting ..........................................................3-29
Registering counter notification.................................................... 3-29
Editing E-mail for counter notification .......................................... 3-31
Editing a template......................................................................... 3-32
Editing counter notification........................................................... 3-32
Deleting counter notification......................................................... 3-33
3.5 Multi-Setting.....................................................................................3-34
3.5.1 Using Multi-Setting .......................................................................3-34
3.5.2 Available operations in the Multi-Setting page .............................3-35
3.5.3 Specifying items for the template .................................................3-36
3.5.4 Importing device data to the template .........................................3-37
Checking the result of the operation to obtain the device data ... 3-38
3.5.5 Copying the template information to the devices ........................3-39
Checking the result of the operation to specify the device
data............................................................................................... 3-42
3.5.6 Checking the multi-setting result ..................................................3-43
3.5.7 Editing items for the template ......................................................3-45
Editing the registered template .................................................... 3-45
Editing the template by copying................................................... 3-46
3.5.8 Checking the information for the registered template .................. 3-47
3.5.9 Schedule Settings ........................................................................3-47
3.5.10 Importing the Multi-Setting Template ...........................................3-49
Creating a file to be imported....................................................... 3-50
Checking the import result ........................................................... 3-53
3.5.11 Exporting a multi-setting template ............................................... 3-54
3.6 Sending a device status notification ..............................................3-56
3.6.1 Available operations in the Device Status Notification page ........ 3-57
3.6.2 Specifying the device status notification ......................................3-58
Registering the device status notification .................................... 3-58
Editing E-mail for device status notification ................................. 3-60
Editing a template......................................................................... 3-61
Editing the device status notification ........................................... 3-63
Deleting a device status notification............................................. 3-64
3.7 Multi-Setting of Administrator Password ......................................3-65
3.7.1 Multi-setting of administrator password ......................................3-65
3.7.2 The result of administrator password multi-setting ......................3-66
3.7.3 Configuration Reminder ...............................................................3-67
Device Manager iii
3.8 Firmware Update Setting ................................................................3-68
3.8.1 Available operations in firmware update setting ..........................3-68
Update status icons ..................................................................... 3-69
3.8.2 Proxy settings ...............................................................................3-70
3.8.3 Update setting ..............................................................................3-71
3.8.4 Checking the update history ........................................................3-72
3.9 Setting for Sending IC Card Info.....................................................3-73
3.9.1 Available operations in the Setting for Sending IC Card Info
page ..............................................................................................3-73
3.9.2 Checking the Result of Sending IC Card Info ...............................3-75
3.10 Device Auto Discovery.....................................................................3-76
3.10.1 Available operations in the Device Auto Discovery page ............. 3-76
3.10.2 Specifying a network search range ..............................................3-80
Adding an SNMP broadcast discovery ........................................ 3-80
Adding an SNMP unicast discovery............................................. 3-81
Adding an SNMP multicast discovery.......................................... 3-83
3.10.3 Specifying a SNMP setting ........................................................... 3-84
Adding SNMPv1 settings ............................................................. 3-84
Adding SNMPv3 settings ............................................................. 3-85
3.10.4 Deleting settings ...........................................................................3-85
3.10.5 Automatically searching for the devices .......................................3-86
Searching for the devices immediately ........................................ 3-86
Checking the search status or results .......................................... 3-87
Automatically performing periodic searches................................ 3-88
3.10.6 Importing a search range .............................................................3-88
Creating a file to be imported....................................................... 3-89
Checking the import result ........................................................... 3-91
3.10.7 Exporting search condition data ..................................................3-93
3.10.8 Setting for Automatically Putting Device in Device Group ...........3-94
Adding a new setting for Automatically Putting Device
in Device Group............................................................................ 3-95
Editing a setting for Automatically Putting Device in Device
Group............................................................................................ 3-98
3.11 Manual Device Registration............................................................3-99
3.11.1 Available operations in the Manual Device Registration page ..... 3-99
3.11.2 Device Single Registration ..........................................................3-102
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3.11.3 Device Batch Registration ..........................................................3-103
Downloading an import file format ............................................. 3-104
Creating a file to be imported..................................................... 3-104
Checking the import result ......................................................... 3-112
3.11.4 Virtual Device Registration ......................................................... 3-114
Downloading an import file format ............................................. 3-116
Creating a file to be imported..................................................... 3-117
Checking the import result ......................................................... 3-119
3.12 Device Management ......................................................................3-120
3.12.1 Available operations in the Device Management screen ............3-120
Manage icon............................................................................... 3-122
3.12.2 Device Management ...................................................................3-123
Including the registered device in the targets of
management............................................................................... 3-123
Excluding registered devices from the targets of
management............................................................................... 3-123
Deleting devices from the device management list.................... 3-123
3.13 Device Information Settings..........................................................3-124
3.13.1 Available operations in the Device Information Settings page ...3-124
Confirming communication result .............................................. 3-126
3.13.2 Editing device information ..........................................................3-127
3.13.3 Editing information of multiple devices ......................................3-134
3.14 Device Group Settings...................................................................3-136
3.14.1 Available operations in the Device Group page .........................3-136
3.14.2 Device Group Settings ...............................................................3-137
Registering a device group......................................................... 3-137
Editing a device group................................................................ 3-138
Deleting a device group.............................................................. 3-139
3.14.3 Importing device group data ......................................................3-140
Creating a file to be imported..................................................... 3-141
Checking the import result ......................................................... 3-143
3.14.4 Exporting device group data ......................................................3-144
3.15 Administrator Settings...................................................................3-145
3.15.1 Available operations in the Administrator Settings page ............3-145
3.15.2 Specifying the administrator .......................................................3-146
Adding an administrator ............................................................. 3-146
Deleting an administrator ........................................................... 3-147
Device Manager v
3.16 Device Group Manager Settings...................................................3-148
3.16.1 Available operations in the Device Group Manager Settings
3.16.2 Specifying an administrator in the device group ........................ 3-149
3.17 Filter Setting ...................................................................................3-152
3.17.1 Functions available in Filter Setting page ...................................3-152
3.17.2 Specifying the filter .....................................................................3-153
3.18 Subnet Setting................................................................................3-156
3.18.1 Functions available in Subnet Setting page ...............................3-156
3.18.2 Specifying subnet settings .........................................................3-157
3.18.3 Importing subnet data ................................................................3-158
3.18.4 Exporting subnet data ................................................................3-162
3.19 Detail Settings ................................................................................3-164
page ............................................................................................3-148
Adding a device group manager ................................................ 3-149
Deleting a device group manager .............................................. 3-151
Registering a filter....................................................................... 3-153
Editing a filter.............................................................................. 3-154
Deleting a filter............................................................................ 3-155
Registering a subnet................................................................... 3-157
Editing a subnet.......................................................................... 3-157
Deleting a subnet........................................................................ 3-158
Creating a file to be imported..................................................... 3-159
Checking the import result ......................................................... 3-161
4 User List
4.1 User List..............................................................................................4-1
4.1.1 Available operations in the User List page .....................................4-1
4.1.2 Viewing the user list ........................................................................4-2
4.1.3 Specifying display settings for the user list ....................................4-3
4.1.4 Registering a new user ...................................................................4-3
4.1.5 Editing user information .................................................................. 4-4
4.1.6 Editing information of multiple users ..............................................4-5
4.1.7 Deleting a user ................................................................................ 4-6
4.1.8 Importing data ................................................................................4-6
4.1.9 Importing from a file .......................................................................4-7
4.1.10 Creating a file to be imported .........................................................4-8
4.1.11 Checking the import result ...........................................................4-11
Device Manager vi
4.1.12 Importing from a device ...............................................................4-13
Displaying the list of devices to be imported ............................... 4-13
Selecting the user to be imported ................................................ 4-15
4.1.13 Checking the import result ...........................................................4-16
4.1.14 Exporting data ..............................................................................4-17
4.2 Account Track List...........................................................................4-19
4.2.1 Available operations in the Account Track List page ...................4-19
4.2.2 Displaying the account track list ..................................................4-20
4.2.3 Registering a new account track ..................................................4-21
4.2.4 Editing an account track ...............................................................4-22
4.2.5 Deleting an account track .............................................................4-22
4.2.6 Importing data ..............................................................................4-22
4.2.7 Importing from a file .....................................................................4-23
4.2.8 Creating a file to be imported .......................................................4-24
4.2.9 Checking the import result ...........................................................4-27
4.2.10 Importing from a device ...............................................................4-29
Displaying the list of devices to be imported ............................... 4-29
Selecting the account track to be imported................................. 4-31
4.2.11 Checking the import result ...........................................................4-32
4.2.12 Exporting data ..............................................................................4-33
4.3 User Group Settings ........................................................................4-36
4.3.1 Registering and editing groups ....................................................4-36
Specifying display settings for the group list ............................... 4-37
4.3.2 Deleting a group ...........................................................................4-38
4.4 Account Group Settings ..................................................................4-39
4.4.1 Registering and editing groups ....................................................4-39
Specifying display settings for the group list ............................... 4-40
4.4.2 Deleting a group ...........................................................................4-41
4.5 Administrator Settings.....................................................................4-42
4.5.1 Specifying the administrator .........................................................4-42
4.5.2 Adding an administrator ............................................................... 4-42
4.5.3 Deleting an administrator .............................................................4-44
4.6 Changing a password......................................................................4-45
4.7 Detail Settings ..................................................................................4-46
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5 Counter Reader
5.1 Counter Information...........................................................................5-2
5.1.1 Selecting the device ....................................................................... 5-2
5.1.2 Selecting a time period ...................................................................5-3
5.1.3 Displaying the result .......................................................................5-4
Exporting ........................................................................................ 5-5
5.2 Initial settings .....................................................................................5-7
5.2.1 Device Management .......................................................................5-7
5.2.2 Counter Collection Settings .........................................................5-10
5.3 Option................................................................................................5-13
5.3.1 Administrator Settings ..................................................................5-13
Adding an administrator ............................................................... 5-14
Deleting an administrator ............................................................. 5-15
5.3.2 Counter Collection Results ........................................................... 5-16
6 Server Settings
6.1 Administrator Settings.......................................................................6-1
6.2 E-mail Server Settings.......................................................................6-2
6.3 Display Settings..................................................................................6-4
6.4 Application Information.....................................................................6-5
6.5 License Management ........................................................................6-6
6.5.1 License Types .................................................................................6-7
Trial Licenses.................................................................................. 6-7
Regular Licenses ............................................................................ 6-7
6.5.2 Available operations in License Management page ....................... 6-8
License Management page (Online)............................................... 6-8
License Management page (Offline)............................................. 6-10
6.5.3 Registering trial licenses (Online) ..................................................6-11
Trial License Registration page (Online) ....................................... 6-12
6.5.4 Registering trial licenses (Offline) .................................................6-13
Trial license registration flow ........................................................ 6-13
Exporting the license authentication file with Enterprise Suite .... 6-13
Performing license authentication in the Web page for license
authentication............................................................................... 6-14
Importing the license authentication result file to Enterprise
Suite.............................................................................................. 6-14
Trial License Registration (Offline) page....................................... 6-15
License Confirmation (File Import) page....................................... 6-16
Device Manager viii
License Registration (File Import) page........................................ 6-17
6.5.5 Registering regular licenses (Online) ............................................6-18
License Confirmation page........................................................... 6-19
License Registration page............................................................ 6-20
6.5.6 Registering regular licenses (Offline) ............................................6-21
License registration flow............................................................... 6-21
Exporting the license authentication file with Enterprise Suite .... 6-21
Performing license authentication in the Web page for license
authentication............................................................................... 6-22
Importing the license authentication result file to Enterprise
Suite.............................................................................................. 6-23
License Confirmation (offline) page.............................................. 6-24
6.5.7 Upgrading the application version ...............................................6-25
6.5.8 Deleting licenses (Online) .............................................................6-25
6.5.9 Deleting licenses (Offline) .............................................................6-26
License deletion flow.................................................................... 6-26
Deleting Enterprise Suite licenses ................................................ 6-26
Updating license information in the Web page for license
authentication............................................................................... 6-27
6.6 Support Device Information............................................................6-28
6.7 Version information..........................................................................6-29
7 Using Admin Console
7.1 Starting and logging on to Admin Console......................................7-1
Starting and logging on to Admin Console .................................... 7-1
7.2 Starting and stopping the server......................................................7-3
Stopping Enterprise Suite............................................................... 7-3
Starting Enterprise Suite................................................................. 7-4
7.3 Database Settings..............................................................................7-5
7.4 Proxy Settings ....................................................................................7-7
7.5 Server Address...................................................................................7-8
7.5.1 Available operations in the Server Address page ........................... 7-9
7.5.2 Network environment and setting items .......................................7-11
When the server computer automatically acquires
the IP address .............................................................................. 7-11
When the IP address of the server computer is fixed .................. 7-11
7.6 Backup ..............................................................................................7-13
7.7 Restore..............................................................................................7-17
7.8 Changing a password......................................................................7-20
Device Manager ix
7.9 Job log settings................................................................................7-21
8 Setting for each purpose
8.1 Automatically creating (registering) a list of devices to
be managed ........................................................................................8-1
Automatically registering a device.................................................. 8-1
8.2 Registering (adding) devices not connected to the network.........8-2
Registering devices not connected to the network........................ 8-2
8.3 Immediately notifying a status change (error) in a managed
device ..................................................................................................8-3
Setting a device status notification ................................................ 8-3
8.4 Collectively changing the settings of managed devices................8-4
Multi-setting.................................................................................... 8-4
8.5 Receiving the usage status (counter information) of a managed
device as an electronic file................................................................8-5
Counter notification setting ............................................................ 8-5
8.6 Registering a user..............................................................................8-6
Registering a user........................................................................... 8-6
8.7 Checking counter information of a managed device .....................8-7
Displaying counter information....................................................... 8-7
8.8 Registering licenses for each application .......................................8-8
When connecting your computer to Internet:................................. 8-8
When not connecting your computer to Internet: .......................... 8-8
8.9 Saving a registered database ...........................................................8-9
Backing up a database................................................................... 8-9
Restoring a database ..................................................................... 8-9
8.10 Using Enterprise Suite Terminal.....................................................8-10
Registering a device ..................................................................... 8-10
Associating Enterprise Suite Terminal with a device.................... 8-10
9 Troubleshooting
9.1 Problems related to logging..............................................................9-1
9.2 Problems related to page display.....................................................9-2
9.3 Problems related to Device List........................................................9-3
9.4 Problems related to User List ...........................................................9-5
9.5 Problems related to Counter Reader ...............................................9-6
Device Manager x
About this product
Device Manager is a utility software designed to centrally manage the
configuration and status check of MFPs on the network as well as user
information. With Device Manager, usage status of multiple MFPs and
printers can be checked in real time via a Web browser. It also allows for
multi-setting of various items, and automatic notification of MFP status
information and counter data.
Installing add-on (extension) applications to Device Manager will allow you
to use various functions in conjunction with the device.
Abbreviation of product names
This manual describes product names with the following abbreviations.
Product name Abbrev.
KONICA MINOLTA PageScope Enterprise
Suite
KONICA MINOLTA PageScope Web Connection
KONICA MINOLTA PageScope Net Care Device Manager
KONICA MINOLTA PageScope Authentication
Manager
KONICA MINOLTA PageScope Account Manager
KONICA MINOLTA PageScope My Panel
Manager
KONICA MINOLTA Gateway for Biometric Authentication Manager
KONICA MINOLTA PageScope Enterprise
Suite Terminal Professional
KONICA MINOLTA PageScope Enterprise
Suite Terminal UltraLight
Enterprise Suite
Web Connection
Device Manager
Authentication Manager
Account Manager
My Panel Manager
Gateway for Biometric Authentication Manager
Enterprise Suite Terminal
Device Manager xi
Trademarks and registered trademarks
Trademark acknowledgements
KONICA MINOLTA and KONICA MINOLTA logo are registered trademarks or
trademarks of KONICA MINOLTA HOLDINGS, INC.
PageScope and bizhub are registered trademarks or trademarks of KONICA
MINOLTA BUSINESS TECHNOLOGIES, INC.
Microsoft, Excel, SQL Server, and Windows are either registered trademarks
or trademarks of Microsoft Corporation in the United States and/or other
countries.
Mozilla and Firefox are trademarks of the Mozilla Foundation.
Apple and Mac OS are trademarks of Apple Inc., registered in the U.S. and
other countries. Safari is a trademark of Apple Inc.
All other company and product names are either trademarks or registered
trademarks of their respective companies.
RSA BSAFE
RSA and BSAFE are either registered trademarks or trademarks of EMC
Corporation in the United States and/or other countries.
®
License information
This product includes RSA BSAFE Cryptographic
software from EMC Corporation.
Dialog boxes
The dialog boxes shown in this manual are those that appear in Windows XP.
!
Detail
The dialog boxes that appear in this document may differ from those that
appear on your computer, depending on the installed devices and
specified settings.
Device Manager xii
Note
Unauthorized reproduction, translation or duplication of this document,
whether in its entirety or in part, is strictly prohibited.
The contents of this document are subject to change without notice.
Copyright © 2007 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. All
rights reserved.
Device Manager xiii
Summary
1Summary
1.1 Introduction
1.1.1 About Device Manager
Device Manager is an application server that enables medium to large-size
organizations to centrally manage user and device information.
It works in conjunction with MFPs and printers that are connected to the
network to offer a variety of solutions, including reduced device
management costs, efficient use of the device, and enhanced security.
Operation status of multiple devices such as MFPs and printers can be
checked in real time via a Web browser, allowing for multi-setting of various
items, and the automatic notification of MFP status information and counter
data.
Basic and extended functions
Device Manager provides the following basic functions.
- Device List
Manages device information.
- User List
Manages user information.
- Counter Reader
Checks the device usage status.
- Server Settings
Configures various settings of Enterprise Suite.
- Admin Console
Allows you to configure database connection settings for Enterprise
Suite, back up and restore the database, and change the system
administrator password.
Add-on (extension) applications make various extended functions available.
The basic functions provided by Device Manager and add-on (function
expansion) applications are collectively called Enterprise Suite.
1
2
Reminder
For details on the functions, refer to "Function descriptions" on page 1-3.
Device Manager 1-1
Summary
Configuration of Enterprise Suite
Enterprise Suite consists of the following elements.
- Database
Centrally manages device and user information.
It uses Microsoft SQL Server.
- Web applications
A Web browser is used to access Enterprise Suite. Web applications
interact with a database to transmit information necessary for a Web
browser.
Web applications use IIS (Internet Information Services).
1.1.2 Add-on (extension) applications
Add-on (extension) applications make more advanced functions available in
addition to the basic functionality of Device Manager.
2
Note
The add-on applications do not function by themselves.
1
To use add-on applications, the following prerequisites must be satisfied.
- Device Manager is active.
- Add-on applications have been installed.
- Module licenses and the required number of device licenses have been
obtained and registered. (For paid add-ons)
- Add-on applications have been enabled in the devices. (For paid add-
ons)
Device Manager 1-2
Summary
1.2 Function descriptions
1.2.1 Device List
This function enables central setting and management of multiple devices on
the network.
- With this function, the operation status of registered devices can be
checked in real time.
- Other manufacturers' network printers can also be managed if they are
equipped with an MIB compliant with RFC1213 (MIB-II), RFC1514 (Host
Resource MIB) and RFC1759 (Printer MIB).
- The status of registered devices can be displayed in a list for any group
or subnet.
- Devices to be managed can be searched automatically, or registered
manually.
- Counter data can be checked for each registered device.
- This function obtains the setting value from a single device to fabricate a
template, and uses the template to apply the same setting conditions to
multiple devices collectively.
- From the registered users, users with Administrator privileges can be
specified.
1.2.2 User List
Register information associated with the users and account tracks.
Information can be obtained from a file or a connected device over a
network.
- From the registered users, users with Administrator privileges can be
specified.
For details, refer to "User List" on page 4-1.
Installing Authentication Manager enables you to add an administrative
function for user authentication.
For details, refer to the "Authentication Manager User's Guide".
1
1.2.3 Counter Reader
Counter information about the number of copies and printouts produced by
a registered device can be viewed.
- From the registered users, users with Administrator privileges can be
specified.
For details, refer to "Counter Reader" on page 5-1.
Installing Account Manager enables you to add a counter collection/analysis
function.
For details, refer to the "Account Manager User's Guide".
Device Manager 1-3
Summary
1.2.4 Server Settings
Specify the basic settings for Enterprise Suite.
- Specify the necessary system administrator settings.
- Settings for e-mail functions can be specified.
- Manage the licenses for add-on applications.
For details, refer to "Server Settings" on page 6-1.
1.2.5 Admin Console
Perform operations such as starting and stopping Enterprise Suite.
Database backup or restore is also performed.
For details, refer to "Using Admin Console" on page 7-1.
1
Device Manager 1-4
Summary
1.3 System requirements
1.3.1 Client computer
In order to access Enterprise Suite, the following environment is required.
Web browser
- Microsoft Internet Explorer 6.0 or later
- Mozilla Firefox 3.5 or later
- Apple Safari 2.0 or later (Mac OS only)
Usage notes for a Web browser
- The [Back] and [Refresh] buttons of the Web browser cannot be used.
- You may experience difficulties using the browser if the Intranet security
level is set to "Medium" or higher.
If an export file cannot be downloaded, make sure that the security level
is set to "Medium-low" or lower.
- Use UTF-8 as the character encoding for the Web browser. You may
experience difficulties using the browser if any other character encoding
is used.
- If "Image display" or style sheet is set to OFF in the Web browser, you
may experience difficulties using the browser.
- Some functions may not be available if a pop-up blocker function is used.
- Do not log on with multiple Web browsers from the same computer. You
may experience difficulties using the browser if you have logged on
multiple times.
- Do not click buttons and the like in quick succession. Doing so may affect
your use of the Web browser.
- Use the standard text size for the Web browser. If the text size is changed
from the standard size, you may not be able to select the items using your
mouse.
1
Device Manager 1-5
Summary
1.4 General setup operation
In order to use Device Manager, configure settings in the following order.
Device Manager settings
Log on to Device Manager as a system administrator, and then specify
settings for the following. These items are required for the E-mail notification
function and administrator settings.
Function Description
Device List Device Auto Discovery: Specify search conditions to automatically
User List User Registration: Register users. (p. 4-3)
Counter Reader Device Management: Select the device of which you want to view
Server Settings E-mail Server Settings: Select whether or not to use e-mail func-
detect devices to be registered from the network. (p. 3-76)
Manual Device Registration: Manually register devices that cannot
be found automatically. (p. 3-99)
Device Management: Specify devices to be managed from the
registered devices. (p. 3-120)
Device Information Settings: Define the communication settings
for each device. (p. 3-124)
Account Track Registration: Register account tracks. (p. 4-21)
the counter information. (p. 5-7)
Counter Collection Settings: Specify the settings for totaling and
saving counters collected from each device. (p. 5-10)
tions, such as notifications. (p. 6-2)
1
1.4.1 Administrator settings
Log on to Device Manager as a system administrator and register users.
Once user registration is completed, a general administrator for overall
Device Manager as well as administrators for each device group can be
specified.
For details on registering users, refer to "User List" on page 4-1.
1.4.2 When the date is changed on the computer
If the date is changed from Control Panel, restart the server with Admin
Console. For the procedure to restart, refer to "Starting and stopping the
server" on page 7-3.
Device Manager 1-6
Basic operations
2 Basic operations
This chapter provides details on logging on to Device Manager as well as
basic operations.
2.1 Logging on to Enterprise Suite
This chapter provides details on logging on to Enterprise Suite.
2
Note
If the number of simultaneous TCP-level connections is limited to the
server where Enterprise Suite is running, multiple users may not be able
to log on. For example, with Windows XP Professional, ten users can
connect at the TCP level at the same time.
2
Reminder
The functions available after logging on differ for the system
administrator and the general user. For details, refer to "Logging on as a
general user" on page 2-5.
2
Device Manager 2-1
Basic operations
2.1.1 Accessing the Login page
Access the Login page of Enterprise Suite.
Accessing the Login page
1 Start up the Web browser.
2 Type in the address of the Login page to access it.
– The address of the Login page varies depending on your network
environment or Enterprise Suite server installation method. For
details, refer to "Address of Login page" on page 2-2.
The Login page appears.
Address of Login page
Access environment Address of Login page
When accessing from a computer in which Enterprise Suite is running
When accessing from a computer that is not
the one where Enterprise Suite is running
2
http://localhost/PSES/
http://[server_name]/PSES/
2
Reminder
Replace server_name with the IP address or the name of the host on
which Enterprise Suite is running.
2
Reminder
If the setting has been changed in the IIS Setting page of the Device
Manager setup wizard during installation, replace "PSES" with the alias
name of the IIS virtual directory, which is used by Enterprise Suite.
To use an IPv6 address for a server name, enclose the address in a pair
of brackets, [ ].
If the server address is "FFFF:FFFF::FFFF", access the following
address:
"http://[FFFF:FFFF::FFFF]/PSES/" Some browsers may not allow you to
access this server address.
If SSL encryption is enabled for Enterprise Suite, type in https instead of
http.
Device Manager 2-2
Basic operations
2.1.2 Logging on as a system administrator
Log on to Enterprise Suite as a system administrator.
Logon procedure
1 Access the Login page.
The Login page appears.
2
2 Select [System Administrator].
– [Operation has timed-out]: Specify the timeout setting if necessary.
Timeout occurs automatically if no operations are carried out during
the specified period.
– When the "Idle Time-out Time" value of the computer in which
Enterprise Suite is running is shorter than the time specified in
[Operation has timed-out], timeout occurs automatically if no
operations are carried out even after the time specified in "Idle
Time-out Time" has lapsed. To review and setup the "Idle Time-out
Time", see the Help of each OS.
3 In the [Password] box, type the password for the system administrator
of Enterprise Suite.
– The default system administrator password for Enterprise Suite is
Admin.
– The system administrator password for Enterprise Suite can be
changed from Admin Console. For details, refer to "Changing a
password" on page 7-20.
Device Manager 2-3
Basic operations
4 Click the [Login] button.
2
The Top Menu page appears.
Device Manager 2-4
Basic operations
2.1.3 Logging on as a general user
Log on to Enterprise Suite as a general user.
The user information must first be registered with Enterprise Suite. For
details on registering users, refer to "User List" on page 4-1.
Also to make the Device Manager functions available for general users,
administrator privileges must be specified for a particular user by the system
administrator.
For details on specifying administrator privileges to general users, refer to
"Administrator Settings" on page 3-145 and "Device Group Manager
Settings" on page 3-148.
2
Reminder
When logged on as a general user, only the function for changing the
User List password is available.
Logon procedure
1 Access the Login page.
The Login page appears.
2
Device Manager 2-5
Basic operations
2 Select [Registered User].
3 Enter the information for a registered user.
4 Click the [Login] button.
2
– [Operation has timed-out]: Specify the timeout setting if necessary.
Timeout occurs automatically if no operations are carried out during
the specified period.
– When the "Idle Time-out Time" value of the computer in which
Enterprise Suite is running is shorter than the time specified in
[Operation has timed-out], timeout occurs automatically if no
operations are carried out even after the time specified in "Idle
Time-out Time" has lapsed. To review and setup the "Idle Time-out
Time", see the Help of each OS.
– [User Name]: Type in the user name.
– [Password]: Type in the password.
The Top Menu page appears.
Device Manager 2-6
Basic operations
2.2 Basic operations
The basic operation of Device Manager is described below.
2.2.1 Top Menu page
1
2
3
4
2
No. Function Description
1 Device List Devices can be registered and managed. For details, refer
to "3 Device List".
2
Reminder
This function can be used by the "system administrator", the "administrator" dedicated to
Device List, or the "device group manager".
For details on "administrator" dedicated to Device List, refer to "Administrator Settings" on
page 3-145. For "device group manager", refer
to "Device Group Manager Settings" on
page 3-148.
Device Manager 2-7
Basic operations
No. Function Description
2 User List Users can be registered and managed. For details, refer to
3 Counter Reader Counters can be totaled. For details, refer to "5 Counter
4 Server Settings The server settings for Enterprise Suite can be specified.
2
"4 User List".
2
Reminder
This function can be used by the "system administrator" or the "User List administrator".
When logged on as a general user, only the
function for changing the password is available.
For details on the user list administrator, refer to
"Administrator Settings" on page 4-42.
Reader".
2
Reminder
This function is available to the system administrator and the Counter Reader administrator.
For details on the Counter Reader administrator, refer to "Administrator Settings" on
page 5-13.
For details, refer to "6 Server Settings".
2
Reminder
This function can only be used by the system
administrator.
Device Manager 2-8
Basic operations
2.2.2 Pages for the functions
2
12
3
4
No. Function Description
1 Login user name Displays the name of the user who is logged in.
2 [Logout] button Click this button to log off of Enterprise Suite and display
3 [Go to Top Menu] button Click this button to display the Top Menu page.
4 Menu The menu items are displayed.
the Login page.
Click a menu item to display details on the right side of the
page.
2
Reminder
If appears beside the menu title, click to
display the collapsed menu. Click to close
the menu.
5
6
7
9
10
11
Device Manager 2-9
Basic operations
No. Function Description
5 Click this button to display the page for the item one level
higher in the menu.
2
Note
The [Back] button of the Web browser cannot
be used.
Click this button to update the information in the current
page.
2
Note
The [Refresh] button of the Web browser cannot be used.
Click this button to display the Help information for the current page.
2
6 Simple Help The basic help information is displayed for the current
7 Search Condition When a list is displayed in the page, the listed items can be
8 [Select All/Uncheck All]
button
9 Maximum number of dis-
played lines
10 Page selection These buttons appear when the list displayed in the page
11 Sort List When a list is displayed on the page, click an item name in
page. Help information is displayed or hidden each time
"Simple Help" is clicked.
narrowed.
Select a column to search from the drop-down list, and
then type in the text to be searched for in the text box.
When a list is displayed in the page, all items can be selected or cleared.
When a list is displayed in the page, select the number of
data items displayed in the list.
For example, if 10 is clicked, ten data items are displayed
in the current page.
extends over multiple pages.
• Click the [<] button to display the previous page.
• Click the [>] button to display the next page.
• Click the [<<] button to display the first page.
• Click the [>>] button to display the last page.
• Type the desired page number in the text box, and then
click the [Go] button to display the specified page.
the list to sort the entire list using the item as a sort key.
Device Manager 2-10
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