Konica Minolta PageScope Net Care User Manual

PageScope

Net Care 5.5

Quick Guide

Foreword

Welcome

• KONICA MINOLTA PageScope Net Care is utility software that
provides central control over printers, copiers, and other devices on a
network. With KONICA MINOLTA PageScope Net Care, you can
use a Web browser to check the status of each device on a network
and configure device settings. KONICA MINOLTA PageScope Net
Care uses SNMP, which is standard network protocol, which means
it can be used to manage KONICA MINOLTA devices, as well as
other network devices that support standard Printer-MIB. KONICA
MINOLTA PageScope Net Care is implemented based on Java 2
technologies, enabling functions and operations that are equivalent
to those found on a most platforms that support Java.

• This product is compatible with the screen reader software IBM
JAWS version 3.7.

Important!

• When using screen reader software, be sure log in to the HTML mode.

Trademark Acknowledgements

KONICA MINOLTA and KONICA MINOLTA logo are trademarks or
registered trademarks of KONICA MINOLTA HOLDINGS, INC.

PageScope is a trademark or a registered trademark of KONICA
MINOLTA BUSINESS TECHNOLOGIES, INC.

Apple and Macintosh are registered trademarks of Apple Computer, Inc.

Ethernet is a registered trademark of Xerox Corporation.

Linux is a registered trademark of Linus Torvalds.
Microsoft, Windows, and Windows NT are either registered

trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.

Netscape and the Netscape N and Ship’s Wheel logos are registered
trademarks of Netscape Communications Corporation in the U.S. and
other countries. Netscape Navigator is also a trademark of Netscape
Communications Corporation and may be registered outside the U.S.

i

Foreword

Java and Solaris are trademarks of Sun Microsystems, Inc.

IBM is a trademark of IBM Corporation.

Red Hat is either a trademark or registered trademark of Red Hat, Inc.
in the United States and other countries.

SUSE is a registered trademark of SUSE LINUX Products GmbH, a
division of Novell, Inc. in the United States.

Turbolinux is a trademark or registered trademark of Turbolinux, Inc.

All other product names are trademarks or registered trademarks of
their respective holders.

©

Copyright
TECHNOLOGIES, INC. All rights reserved.

The information contained in this manual is subject to change
without notice.

2003 KONICA MINOLTA BUSINESS

ii

Contents

CONTENTS

1 System Requirements .................................1

Network Environment ......................................................1

Server ..............................................................................1

Client ...............................................................................2

2 Installing and Starting Up the Server ........4

2.1 Installing the Server ...................................... 4

Windows platform ............................................................4

Solaris and Linux platform ...............................................4

2.2 Upgrade Installation ...................................... 6

2.3 Starting Up the Server .................................. 7

Windows 98 or Me platform ............................................7

Windows NT 4.0 or 2000 platform ...................................7

Windows Server 2003 platform .......................................7

Windows XP platform ......................................................7

Solaris and Linux platforms .............................................8

2.4 Starting Up Console Tools ........................... 9

2.5 Restarting the Server .................................. 10

2.6 Shutting Down the Server .......................... 11

Windows 98 or Me platform ..........................................11

Windows NT 4.0 or 2000 platform .................................11

Windows Server 2003 platform .....................................11

Windows XP platform ....................................................11

Solaris and Linux platforms ...........................................12

2.7 Uninstalling .................................................. 13

Windows 98 or Me platform ..........................................13

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Contents

Windows NT 4.0 or 2000 platform .................................13

Windows XP/Server 2003 platform ...............................14

Solaris and Linux platforms ...........................................14

3 Using PageScope Net Care Client ............15

3.1 Starting Up Client ........................................ 15

3.2 Displaying Help ........................................... 17

To display the help information from the login screen ...17

To display the help information from any of the

screens for specifying settings ......................................17

3.3 Logging In .................................................... 18

3.4 Specifying the Discovery Range ................ 20

4 Device Management ..................................22

4.1 Displaying the Device Management

Screen .......................................................... 22

4.2 Device Panel Window .................................. 24

4.3 Functions ..................................................... 25

5 Using Multi-Setting ....................................26

Displaying the Multi-Setting menu .................................26

5.1 Creating a Template .................................... 28

5.2 Performing a Multi-Setting Operation ........ 30

To retrieve a template ....................................................30

To apply the settings of a retrieved template .................30

iv

6 Configuring PageScope Net Care

Settings ......................................................32

Displaying the Server Setting menu ..............................32

6.1 Preferences ..................................................33

Displaying the setting screen ........................................33

To configure Preference settings ...................................34

6.2 Initializing Settings ...................................... 35

Displaying the Initialize screen ......................................35

To initialize settings .......................................................36

6.3 Selecting Managed Devices ....................... 37

Displaying the List Manager screen ..............................37

To select managed devices ...........................................37

6.4 Removing a Managed Device ..................... 38

Displaying the List Manager screen ..............................38

To remove a device .......................................................38

6.5 Specifying the Device Discovery Range ... 39

Displaying the Discovery Setting screen .......................39

To add a network to the discovery range .......................42

To remove a network from the discovery range .............43

When automatic device discovery fails .........................43

To add settings used with a search for devices

compatible with SNMPv1 ..............................................44

To remove settings used with a search for devices

compatible with SNMPv1 ..............................................44

To add settings used with a search for devices

compatible with SNMPv3 ..............................................45

To remove settings used with a search for devices

compatible with SNMPv3 ..............................................45

Contents

6.6 Adding a Device Manually .......................... 47

Displaying the Add Device screen .................................47

v

Contents

To add a device manually ..............................................47

6.7 Assigning an IP Address to a Device ........ 50

Displaying the Assign IP Address screen ......................50

To assign an IP address to a device ..............................50

6.8 Configuring Device Link Settings .............. 52

Displaying the Device Link Setting screen ....................52

To link devices ...............................................................53

To unlink devices ...........................................................53

6.9 Registering Users and Unregistering

Users ............................................................ 54

Displaying the User List screen .....................................54

To register a user ..........................................................55

To modify user registration settings ...............................56

To delete a user .............................................................57

6.10 Configuring Custom Group Settings ......... 58

Displaying the Custom Group Setting screen ...............58

To create a custom group ..............................................58

To view custom group settings ......................................59

To modify custom group settings ...................................59

To copy a custom group ................................................60

To delete a custom group ..............................................60

6.11 Registering Usable Devices for Each

User .............................................................. 61

Displaying the My Device Setting screen ......................61

To configure device settings ..........................................61

To remove a device from My Device ..............................62

6.12 Specifying E-Mail Transmission/Reception

Settings ........................................................ 63

E-mail transmission/reception settings ..........................64

vi

Contents

6.13 Specifying Settings for Counter Notification,
Device Status Notification, Server Information
Notification and Command Mail Support .. 66

To specify the device status notification, server information

notification and command mail support settings ...........66

Configuring counter notification settings .......................69

To configure the counter notification settings ................69

Configuring device status notification settings ..............72

6.14 Specifying Security Settings for PageScope

Net Care ........................................................ 76

Displaying the Security Setting screen ..........................76

To configure the security settings ..................................76

To configure SSL transmission settings ........................78

To request a server certificate from an external

certification authority .....................................................79

6.15 Checking Models Compatible With

PageScope Net Care ................................... 86

To display the Supported Models screen ......................86

6.16 Checking Languages Compatible With

PageScope Net Care ................................... 88

To display the Supported Language screen ..................88

6.17 Checking the PageScope Net Care

Version ......................................................... 89

Displaying the Version screen .......................................89

7 Centralized Management for Controlling

Multiple Servers .........................................90

7.1 Linking With Other PageScope Net Care

Servers ......................................................... 92

vii

Contents

7.2 Specifying PageScope Net Care Server

Information ................................................... 94

7.3 Viewing Device Information From a

PageScope Net Care Client ........................ 96

7.4 Unlinking a Server ....................................... 98

8 Automatically Checking for and

Downloading Update Files ........................99

8.1 Specifying Settings for Automatically

Checking for Update Files ........................ 100

8.2 Checking Update Files .............................. 103

8.3 Downloading Update Files ....................... 104

9 Obtaining and Viewing Device Job History

Data ...........................................................105

9.1 Specifying Initial PageScope Net Care
Server Settings for Obtaining Job History

Data-1 ......................................................... 107

9.2 Specifying Initial PageScope Net Care
Server Settings for Obtaining Job History

Data-2 ......................................................... 108

9.3 Specifying Initial Device Settings for

Obtaining Job History Data ......................110

9.4 Viewing Job History Data ......................... 113

9.5 Changing the Job History Data List

View ............................................................ 116

viii

Contents

10Obtaining and Viewing Device Counter

Information ...............................................117

10.1 Configuring E-Mail Transmission and
Reception Settings for Devices
(This procedure is performed from the

device.) ....................................................... 120

10.2 Enabling the Copy Track Function on the
Device
(This procedure is performed from the

device.) ....................................................... 121

10.3 Enabling the User Authentication Function on
the Device
(This procedure is performed from the

device.) ....................................................... 122

10.4 Specifying Initial PageScope Net Care Server
Settings for Using This Function—1
(This procedure is performed from the

PageScope Net Care server.) .................... 123

10.5 Specifying Initial PageScope Net Care Server
Settings for Using This Function—2
(This procedure is performed from the

PageScope Net Care server.) .................... 124

10.6 Registering Devices Using This Function With
the PageScope Net Care Server
(This procedure is performed from the

PageScope Net Care server.) .................... 126

10.7 Viewing Counter Information ...................127

ix

Contents

x

1 System Requirements

1 System Requirements

The minimum system configuration detailed below is required to run
PageScope Net Care.

Network Environment

LAN Type Protocol

Ethernet (10/100BaseT) TCP/IP

Token Ring (4/16 Mbps)

Server

Operating System Hardware

[Windows platform (IA32)]

• Windows 98/Me

• Windows NT 4.0 with

Service Pack6a or later

• Windows 2000
Professional Service Pack
3 or later

• Windows 2000 Server

• Windows XP H ome

Service Pack 1 or later

• Windows XP Professional
Service Pack 2 or later

• Windows Server 2003
Web/Standard/Enterprise/
Datacenter Editions

Solaris 7/8/9/10 SPARC Station

[Linux platform (IA32)]

• Red Hat Enterprise Linux

2.1 or later

• SUSE Linux Enterprise
Server 8 or later

• SUSE 8.0 or later

• Turbo Linux 7.0 or later

CPU: Pentium 550 MHz or higher (800 MHz
or faster recommended)
RAM: 256 MB minimum

RAM: 256 MB minimum

CPU: Pentium 550 MHz or higher (800 MHz
or faster recommended)
RAM: 256 MB minimum

1

Client

Java Mode

1 System Requirements

Operating System Web Browser

[Windows platform
(IA32)]

• Windows 98/Me*

• Windows NT 4.0 with

Service Pack6a or later

• Windows 2000
Professional Service
Pack 3 or later*

• Windows 2000 Server

• Windows XP H ome

Service Pack 1 or later*

• Windows XP
Professional Service
Pack 2 or later

• Windows Server 2003
We b/ St an dar d/
Enterprise/Datacenter
Editions

Solaris 7/8/9/10 Netscape 6.2.2 or higher

[Linux platform (IA32)]

• Red Hat Enterprise Linux

2.1 or later

• SUSE Linux Enterprise
Server 8 or later

• SUSE 8.0 or later

• Turbo Linux 7.0 or later

* Do not downgrade from the Web browser that comes installed with your

operating system.

Microsoft Internet Explorer

5.5 Service Pack 2 or higher
Netscape 6.2.2 or higher

Java

Environment

Java Plug-in 1.4
or higher

2

1 System Requirements

HTML Mode

Operating System Web Browser

[Windows platform
(IA32)]

• Windows 98/Me*

• Windows NT 4.0 with

Service Pack6a or later

• Windows 2000
Professional Service
Pack 3 or later*

• Windows 2000 Server

• Windows XP H ome

Service Pack 1 or later*

• Windows XP
Professional Service
Pack 2 or later

• Windows Server 2003
We b/ St an dar d/
Enterprise/Datacenter
Editions

Solaris 7/8/9/10 Netscape 6.2.2 or higher

[Linux platform (IA32)]

• Red Hat Enterprise Linux

2.1 or later

• SUSE Linux Enterprise
Server 8 or later

• SUSE 8.0 or later

• Turbo Linux 7.0 or later

MacOS 8/9/X* Microsoft Internet Explorer 5.x or higher

* Do not downgrade from the Web browser that comes installed with your

operating system.

Microsoft Internet Explorer 5.5 Service Pack 2
or higher
Netscape 6.2.2 or higher

Netscape 6.2.2 or higher

3

2 Installing and Starting Up the Server

2 Installing and Starting Up the Server

2.1 Installing the Server

Windows platform

1. Open the PageScope Net Care self-extracting archive.
This automatically starts the installer.

2. Follow the instructions that appear on the screen to complete the
installation.

Solaris and Linux platform

1. Expand the
gzip) in the directory you want.
This creates a temporary directory named

2. Run the

PageScope_Net_Care

Important!

PageScope Net Care

install.sh

script, which is located in the

directory.

tar archive (compressed with

PageScope_Net_Care

.

• To use PageScope Net Care, you must agree to be bound to the
terms and conditions of its License Agreement.

3. If you agree to be bound to the terms and conditions of the license
agreement, input
agree, input

4. Specify the installation destination.
The initial default destination is: /
you already have an older version installed, the directory for that
version appears first. You can leave the directory the way it is or
change it to something else.

Important!

• Do not use multi-byte characters in directory names.

Y

to proceed with the installation. If you don’t

N

to terminate installation.

opt/PageScope_Net_Care

. If

4

2 Installing and Starting Up the Server

5. Installation in the specified directory starts. A message asking if
you want to restart your computer will appear after installation is
complete. Input

6. After completing installation, delete the temporary

PageScope_Net_Care

beginning of this procedure.

.

Y

directory, which was created at the

5

2 Installing and Starting Up the Server

2.2 Upgrade Installation

Upgrade from PageScope Net Care Version 4.0 or later is supported.

You cannot upgrade from PageScope Version 3.x or earlier.

• If the older PageScope Net Care is running on the server, shut it

down.

• Install PageScope Net Care Version 5.

If you specify the folder where the old version of PageScope Net
Care is installed as the install destination and overwrite the older
version, you will be able to access the data created with the older
version.

Important!

• If you are using the PageScope Net Care 4.x Account
Management module...
The PageScope Net Care 5 Account Management module comes
with standard functions for obtaining device job history data and
for obtaining counter data. For more information, see
“9 Obtaining and Viewing Device Job History Data” (p. 105)
and “10 Obtaining and Viewing Device Counter Information”
(p. 117).
Note the following points.

- PageScope Net Care 5 does not provide totals for each group.

- Number of pages per department data is not passed on from

the old version.

6

2 Installing and Starting Up the Server

2.3 Starting Up the Server

Windows 98 or Me platform

1. Click

Net Care

Net Care, you can configure the PageScope Net Care server to
start up automatically whenever the system is booted.

Windows NT 4.0 or 2000 platform

1. Click

2. Double-click the

Services

3. Select
services, and then click the
2000, select
select

Windows Server 2003 platform

1. Click

2. Double-click

3. Double-click the

KONICA MINOLTA PageScope Net Care
the service

→

Start

Start

Programs

→

Start Server

→

Settings

Services

icon is located inside the

KONICA MINOLTA PageScope Net Care

KONICA MINOLTA PageScope Net Care

on the

Start

→

Start

Control Panel

Administrative Tools

Services

→

Action

→

KONICA MINOLTA

. Note that when installing PageScope

Control Panel

.

icon. In the case of Windows 2000, the

Administrative Tools

button. In the case of Windows

Start

menu.

.

.

icon. In the

Services

, and then click

on the left side of the window.

→

on the list of

window, select

PageScope

folder.

, and then

Start

Windows XP platform

1. Click

2. In the case of Windows XP Professional, click the

and Maintenance

window, click
In the case of Windows XP Home Edition, click the

Administrative Tools

Start

→

Control Panel

icon. On the

Administrative Tools

icon.

.

Performance and Maintenance

.

Performance

7

2 Installing and Starting Up the Server

3. Double-click the

KONICA MINOLTA PageScope Net Care
the service

Services

on the left side of the window.

icon. On the

Services

window, select

, and then click

Start

Solaris and Linux platforms

Important!

• Perform the following operation under root privileges.

• Change the path according to the environment.

1. PageScope Net Care starts up automatically after you install it.
You can use the following command to start it up manually when
necessary.

# /etc/init.d/nmu start

Execute the following command when PageScope Net Care is
already running, and you want to momentarily shut it down and
restart it.

# /etc/init.d/nmu restart

8

2 Installing and Starting Up the Server

2.4 Starting Up Console Tools

The Console Tools provide various functions for maintaining
PageScope Net Care.

The following lists the operations you can perform using Console
Tool s.

• Change of the port used by PageScope Net Care Server (HTTP/

HTTPS server)

• Database initialization, backup, restore

• Download and installation of update files

• Upgrade PageScope Net Care

• Manual installation of update files

• Restart the PageScope Net Care server

1. On the log in screen, select the
the Console Tools screen.

Important!

• In order for the specified settings to be applied, the PageScope
Net Care server must be restarted. (Refer to “2.5 Restarting the
Server” (p. 10).)

Console Tools

link. This displays

9

2 Installing and Starting Up the Server

2.5 Restarting the Server

1. In the login screen, select the
The Console Tools screen appears.

2. Click

3. Click the

4. A message appears, requesting confirmation to restart the server.

Restart

Click the

.

Restart

Yes

button.

button to restart the server.

Console Tools

link.

10

2 Installing and Starting Up the Server

2.6 Shutting Down the Server

Windows 98 or Me platform

1. Right click the PageScope Net Care icon in the task tray, then
select

2. Click the
appears.

Windows NT 4.0 or 2000 platform

1. Click

2. Double-click the

Services

3. Select
services, and then click the
2000, select
select

4. In the case of Windows NT 4.0, click
dialog box that appears.

.

Exit

Shut Down

→

Start

icon is located inside the

KONICA MINOLTA PageScope Net Care

KONICA MINOLTA PageScope Net Care

on the

Stop

button on the confirmation window that

Settings

Services

Action

→

Control Panel

icon. In the case of Windows 2000, the

Administrative Tools

button. In the case of Windows

Stop

menu.

.

on the confirmation

Yes

folder.

on the list of

, and then

Windows Server 2003 platform

1. Click

2. Double-click

3. Double-click the

KONICA MINOLTA PageScope Net Care
the service

→

Start

Control Panel

Administrative Tools

Services

icon. In the

on the left side of the window.

.

.

Services

window, select

, and then click

Windows XP platform

1. Click

2. In the case of Windows XP Professional, click the

and Maintenance

window, click
In the case of Windows XP Home Edition, click the

Administrative Tools

start

→

Control Panel

icon. On the

Administrative Tools

icon.

.

Performance and Maintenance

.

Stop

Performance

11

2 Installing and Starting Up the Server

3. Double-click the

4. On the

Net Care

Services

, and then click

Services

window, select

icon.

KONICA MINOLTA PageScope

Stop the service

on the left side of the

window.

Solaris and Linux platforms

Important!

• Perform the following operation under root privileges.

• Change the path according to the environment.

1. Execute the command shown below.

# /etc/init.d/nmu stop

12

2 Installing and Starting Up the Server

2.7 Uninstalling

Important!

• Make sure the PageScope Net Care server is shut down (not
running) before you try to uninstall it. See “2.6 Shutting Down
the Server” (p. 11) for more information.

Windows 98 or Me platform

1. Click

2. Double-click the

3. On the

KONICA MINOLTA PageScope Net Care

and then click the

4. Follow the instructions that appear on the screen to complete the
uninstall operation.

Windows NT 4.0 or 2000 platform

1. Click

2. Double-click the

3. What you should do next depends on the Windows operating
system the computer is running.

→

Start

Add/Remove Programs Properties

Start

Settings

Add/Remove Programs

→

Settings

Add/Remove Programs

→

Control Panel

Add/Remove

→

Control Panel

button.

.

icon.

dialog box, select

in the list of programs,

.

icon.

• Windows NT 4.0 On the

Add/Remove Programs Properties

dialog box, select “KONICA MINOLTA
PageScope Net Care” in the program list, and
then click

• Windows 2000 On the

Add/Remove

Add/Remove Programs

.

dialog box,
select “KONICA MINOLTA PageScope Net
Care” in the program list, and then click

Remove

.

4. Follow the instructions that appear on the screen to complete the
uninstall operation.

13

2 Installing and Starting Up the Server

Windows XP/Server 2003 platform

1. Click

start

2. Click the
in Windows Server 2003).

3. On the

MINOLTA PageScope Net Care

Add or Remove Programs

click the

4. Follow the instructions that appear on the screen to complete the
uninstall operation.

Control Panel

→

Add or Remove Programs

.

in the list of programs, and then

Change/Remove

button.

icon (double-click the icon

window, select

KONICA

Solaris and Linux platforms

Important!

• Perform the following operation under root privileges.

• Change the path according to the environment.

1. Execute the command below to shut down the PageScope Net
Care server.

# /etc/init.d/nmu stop

2. Run the

PageScope_Net_Care

uninstall.sh

script, which is located in the

directory.

3. The installation directory files are automatically deleted, and the
uninstall operation ends.

14

3 Using PageScope Net Care Client

3 Using PageScope Net Care Client

The following operation is explained using the Java mode.

3.1 Starting Up Client

Start up your Web browser and access the URL shown below.

http://server_name:port_number/

In place of “server_name” in the above URL, type in the name or IP
address of the host that is running the PageScope Net Care server.

Example: When the IP address of the PageScope Net Care server is

192.9.200.200 and the port number is 9090 (the default port number is

“9090”.)

http://192.9.200.200:9090/

Note

SSL Enabled/Disabled

• If

Enabled

PageScope Net Care” (p. 76)), the URL becomes “https://
<

server_name

(as described in “6.14 Specifying Security Settings for

>:<

port_number

in the

SSL Setting

>/”.

section is set to

15

3 Using PageScope Net Care Client

This accesses the PageScope Net Care server and displays the
PageScope Net Care login screen.

Important!

If

Windows Firewall

is set to

On (recommended)

in Windows XP
Service Pack 2 or Windows Server 2003 Service Pack 1, the login
screen will not appear.
To display the login screen, perform any of the following opera­tions.

• Click

Firewall

Click the

JavaService.exe

click the
Check that

Services

→

Start

Control Panel

.

Windows Firewall
Add Program

in the

button.

OK

JavaService.exe

list of

Windows Firewall

, and then double-click

opens.

button on the

Add a Program

Exceptions

appears in the

, and then click the OK

Windows

tab, select

dialog box, and then

Programs and

button.

• Select

Firewall

Off (not recommended)

on the

, and then click the OK button.

General

tab of

Windows

16

3 Using PageScope Net Care Client

3.2 Displaying Help

With PageScope Net Care, Help information provides detailed
descriptions on the buttons and controls displayed in each screen.

Use this Help information to solve a problem that you may have with
an operation or to find more detailed information on a function.

The Help information can be displayed from the login screen or from
any of the screens used to specify settings.

To display the help information from the login screen

1. Click
refer to “3.1 Starting Up Client” (p. 15) and “3.3 Logging In”
(p. 18).

2. In the
you wish to display.

in the login screen. For details on the login screen,

Help

screen, click the topic (from those listed below) that

Help

•

Introduction

•

•

3. Help information for the selected item appears.

: Selecting this option displays explanations on

Login

Display Structure

: Selecting this option displays a summary

about PageScope Net Care.

the login screen.

:
Selecting this option displays explanations on
the Web browser screen used by PageScope
Net Care clients.

To display the help information from any of the screens for specifying settings

1. Click the button in the screen for specifying the settings.
Help information for that screen appears.

17

3.3 Logging In

3 Using PageScope Net Care Client

1. In the

2. In the

Language

PageScope Net Care text. You can choose from among the
following languages.

• English

• Czech

• Danish

• German

• Spanish

• French

• Italian

• Japanese

• Dutch

The client can increase the selection languages supported by the
Web browser by adding the appropriate language plug-in.

When a language is selected, the login screen appears in that
language.

The screens in the following descriptions assume that “English”
has been selected.

Login

Guest:

A Guest can view the status and settings of each device. Input of a
password is not required when logging in as Guest.

section, select the language you want to use for

section, select the appropriate login type (privileges).

Registered User:

A Registered User can change some of device settings and
PageScope Net Care server settings. Each registered user can log
in under a user name and password, which have been registered by
the administrator.

18

3 Using PageScope Net Care Client

Administrator:

An administrator can configure device management settings and
PageScope Net Care server settings. Logging in as Administrator
requires input of the proper administrator password.
The initial default administrator password is admin.

3. In the

4. After all the settings are the way you want, click the

View Style

PageScope Net Care screen. Select either a Java mode or the
HTML mode.

Important!

Logging in a client in the Java mode where the Java plug-in is
not installed displays a message asking if you want to install the
Java plug-in. What happens after you agree depends on the Web
browser you are using, as described below.

• Internet Explorer:

The Java plug-in is downloaded automatically from the
Internet and installed.

• Netscape:

Your browser automatically accesses a Java plug-in download
site on the Internet. You must perform the required download
and installation manually.

section, select the style you want to use for the

Login

button.

19

3 Using PageScope Net Care Client

3.4 Specifying the Discovery Range

You can use the following procedure to search for a specific device on
the network. (See “6.5 Specifying the Device Discovery Range” (p. 39)
for details on the procedure for specifying settings.)

1. Log in as Administrator. See “3.3 Logging In” (p. 18).

2. Click the down arrow button above the pane along the left side of
the window, and then select

Server Setting

appeared. If you are using the HTML mode, select
in the drop-down list, and then click the

3. Under

Server Setting

, double-click

Discovery Setting

click in the HTML mode). This causes the

in the list that

Server Setting

button.

Go

Discovery Setting

(single-

screen to appear on the right side of the window.
If you are using a Java mode and the Server Setting menu tree is
not expanded, double-click the following icons:

→

List Manager

→

Discovery Setting

.

Server Setting

20

3 Using PageScope Net Care Client

4. The

Discovery Network / Range

list shows the local network
associated with the PageScope Net Care server. Whenever the
PageScope Net Care server starts up, it automatically adds the
local network associated with the server to the discovery range list.
If network discovery fails for some reason or if you want to add
other networks, click the

Add

button.

Important!

• The local network may not be discovered when PageScope

Net Care is started up while an SNMP agent is running on the
server where PageScope Net Care is installed. If this happens,
terminate the SNMP agent or add the local network manually
to the discovery range.

5. Enter a network address and subnet mask.
To specify a range of addresses, type the applicable IP addresses
into

Discovery From

and

Discovery To

.

6. To remove a specific network range from the searched area, select
the network in the
the

Remove

click the

button. When the confirmation message appears,
button.

OK

Discovery Network/Range

list, and then click

7. If you also want discovery to find other maker’s RFC-1759
Printer-MIB compatible devices, select the check box next to the

Enable Generic Device Discovery
Discovery

section. Then click the

option in the

button.

Apply

Device

21

4 Device Management

4 Device Management

Use the procedures in this section to manage and configure devices on
the network. Note that the appearance of the screen for device
management and setup depends on the device type. See PageScope Net
Care online help for details about the functions described here.

The following operation is explained using the Java mode.

4.1 Displaying the Device Management Screen

1. Click the down arrow button above the pane along the left side of
the window, and then select
appears. In the HTML mode, select
then click the
menu that lists all managed devices.

Go

button. This displays a

Device Management

Device Management

Device Management

on the list that

and

• Click to display the table information in the CSV format in a

separate window. This information cannot be outputted to
printers or files.

• Click the

Device List

Filter

button to filter the data in each column of the

.

22

4 Device Management

• Click the

the

• Click the

View Setting

Device List

Counter List

.

copies, prints, and scans) for the devices shown in the

.

List

button to display or hide the columns of

button to display the counters (total,

Device

2. You can change the view of the list by double-clicking an item in
the

Device Management

menu (single-clicking in the HTML

mode).

All Devices View

•

:

Shows all managed devices.

•

Subnet View

: Devices are arranged according to network

address.

•

Maker View

: Devices are arranged according to

manufacturer (KONICA MINOLTA and
Others).

•

Custom Group View

:
Devices are arranged according to custom
group. See “6.10 Configuring Custom Group
Settings” (p. 58) for more information.

•

My Device View

:

Shows the devices configured as My Device
for the current registered user. See
“6.11 Registering Usable Devices for Each
User” (p. 61) for more information.

3. In the

Device List

, double-click the device you want to select
(single-click in the HTML mode). This displays a device panel in
the pane on the right side of the window. Note that you cannot
select a device that does not respond.
Also note that clicking an icon in the device list immediately
updates the status of the device.

23

4 Device Management

4.2 Device Panel Window

The following shows the layout of the device panel, which is used for
device management and setup.

➀
➁

➂

Buttons

➀

Each button represents a category of device management and setup
functions. Clicking a button displays, in the area below the
buttons, tabs for the functions associated with the applicable
category. See “4.3 Functions” (p. 25) for information about each
button.

Tabs

➁

The tabs provide sub-groupings of the functions that belong to the
category selected with the category buttons. The appearance of
each tab depends on the device type.

Information and Setup Area

➂

This area shows details about the currently selected tab.

24

4 Device Management

4.3 Functions

The following are the functions of the buttons that appear on the device
management and setup screen.

•

Status

•

Network

•

System

•

Print

•

Scan

•

Count

•

Device Server

•

Device Link

Displays a graphical representation showing
device status and the types of options
equipped.

Displays tabs for configuring device network
settings.

Displays detailed device information and
allows configuration of device settings.

Displays print settings.

Displays the scanning status of only scanner
devices.

Displays printing, scanning and error counter
values. These values represent counts for up
to the past one year.

Opens a new Web browser window and
accesses the device’s built-in Web setting
page.

A

Device Link

button is shown only during
display of a device panel of device linked by
Device Link Setting. Clicking the

button displays the device panel of the

Link

Device

linked device. For information about device
link settings, see “6.8 Configuring Device
Link Settings” (p. 52).

25

5 Using Multi-Setting

5 Using Multi-Setting

When there are multiple devices of the same type on the network under
the control of the PageScope Net Care server, you can obtain a
template of settings from one of the devices and then use the template
to apply the same settings to other devices of the same type.

Note

• If all devices in the
MINOLTA D evices”, even devices of a different type can be set
to the same settings (Multi-Setting).

The following Multi-Setting procedure is explained using the Java mode.

Multi-Setting

list appear as “KONICA

Displaying the Multi-Setting menu

Click the down arrow button above the pane along the left side of the
window, and then select
are using the HTML mode, select
click the

Go

button.

Multi-Setting

Multi-Setting

on the list that appears. If you

in the list, and then

26

5 Using Multi-Setting

The devices that appear in the
an administrator or registered user is logged in.

Administrator:

An administrator can retrieve a template and perform Multi­Setting from any device that is under the control of the PageScope
Net Care server.

Registered User:

A registered user can retrieve a template from any device that is
under the control of the PageScope Net Care server. The devices
for which a registered user can perform Multi-Setting are limited
to those assigned as custom groups when the user is registered.

Multi-Setting

menu depend on whether

27

5.1 Creating a Template

5 Using Multi-Setting

1. From the

Multi-Setting

menu, double-click the icon of the devices
whose setting you want to make into a template (single-click when
using the HTML Mode).

2. After checking to make sure that the name of the device you want
to select is shown on the

Create

3. In the

button.

Template Name

Multi-Setting

box, type the name you want for the

screen title bar, click the

template.

Important!

• A template with the same name as one that already exists

cannot be created for devices of the same type.

4. The tree under the

Template Items

icon shows settings that can be
modified. Select the check boxes next to the settings that you want
to include in the template you are creating.

5. After everything is the way you want, click the
cancel your settings, click the

Cancel

button instead of

Apply

button. To

Apply

.

28

5 Using Multi-Setting

6. You can use the following buttons to edit an existing template.

• Edit: For editing of template settings

• Copy: For copying template settings

• Remove: For deleting a template

29

5 Using Multi-Setting

5.2 Performing a Multi-Setting Operation

To retrieve a template

1. On the

Multi-Setting

whose template you want to retrieve (single-click in the HTML
mode). This displays the

2. On the

Multi-Setting

you are using the HTML mode, select the radio button next to the
template name), and then click the

3. On the displayed device list, select the radio button of the template
whose settings you want, and then click the
On the displayed
template. In the Java mode, clicking the
the entire tree. Click the
tree.

4. After everything is the way you want, click the OK button.

To apply the settings of a retrieved template

1. On the displayed device list, select the template of the device
whose settings you want to apply for Multi-Setting (when using
the HTML mode, select the template’s radio button).

Important!

• You cannot use a device template for Multi-Setting or display

information about the template with the
the template has never been retrieved.

menu, double-click the icon of the device

Multi-Setting

screen.

screen, select the template you want (when

button.

Retrieve

Expand All

Information

button again.

button expands

Template Items

Collapse All

Retrieve

icon tree, check the settings of the

button to close the expanded

button if

2. After everything is the way you want, click the

3. Select the
to apply the template, and then click the

radio buttons of the devices for to which you want

Group

Restore

Restore

button again.

button.

4. A confirmation message appears asking if you want to overwrite
the settings of all the devices with the retrieved template settings
you selected in step 3.

5. Click the

button to replace the settings.

OK

30

5 Using Multi-Setting

Important!

• At this time, you cannot change any settings that must be made
on a device-by-device basis (such as the network address).

31

6 Configuring PageScope Net Care Settings

6 Configuring PageScope Net Care Settings

This section explains how to configure various PageScope Net Care
server settings. The following procedures are explained using the Java
mode.

Important!

• The settings that can be configured depend on whether an
administrator, a registered user, or a guest is logged in.
See PageScope Net Care online help for details about the
settings described here.

Displaying the Server Setting menu

Click the down arrow button above the pane along the left side of the
window, and then select
are using the HTML mode, select
click the
menu depend on the privileges of your current log in.

Go

button. The setting items that appear in the

Server Setting

Server Setting

on the list that appears. If you

in the list, and then

Server Setting

32

6 Configuring PageScope Net Care Settings

6.1 Preferences

Use this screen to configure settings that control how PageScope Net
Care communicates with the devices on the network.

Displaying the setting screen

Double-click the

If you are using a Java mode and the
expanded, double-click the following icons:

Preference

Preference

→

Preference

icon (single-click in the HTML mode).

Server Setting

Server Setting

.

menu tree is not

→

33

6 Configuring PageScope Net Care Settings

To configure Preference settings

1. Configure the settings described below as required.

Status Polling Interval Section

Device List (min.)

•

SNMP Communication Setting Section

Timeout (sec.)

•

Retries

•

: Input the number of retries that should be

2. After everything is the way you want, click the
cancel your settings, click the

:
Type in the update interval, in minutes, for
information about devices displayed in the
device list.

: Input the time in seconds that should be

allowed until the PageScope Net Care server
obtains information from a device following
an information request when there is an
update of information of a device displayed in
the device list.

attempted when an attempt to obtain
information from a device fails.

Apply

Cancel

button instead of

button. To

Apply

.

34

6 Configuring PageScope Net Care Settings

6.2 Initializing Settings

Use the procedures below to initialize PageScope Net Care settings
configured by an administrator or registered user.

Displaying the Initialize screen

Double-click the

If you are using a Java mode and the
expanded, double-click the following icons:

Preference

→

Initialize

Initialize

icon (single-click in the HTML mode).

Server Setting

Server Setting

.

menu tree is not

→

35

6 Configuring PageScope Net Care Settings

To initialize settings

1. Select the radio buttons next to one or more of the items described
below, and then click the

Restore Preference Default

•

Remove All Registered Users

•

Custom Group Setting Initialize

•

Apply

button.

:

Selecting this option returns

Preference

screen settings configured by an administrator
to their initial defaults. See “6.1 Preferences”
(p. 33) for more information.

:
Selecting this option deletes all registered
user information that was configured on the

User List

screen. See “6.9 Registering Users
and Unregistering Users” (p. 54) for more
information.

:
Selecting this option deletes all group
information configured on the

Group Setting

screen. See “6.10 Configuring

Custom

Custom Group Settings” (p. 58) for more
information.

Remove All Devices

•

:
Selecting this option deletes all device
information entered in the list on the

Manager

screen. See “6.3 Selecting Managed

List

Devices” (p. 37) for more information.

2. In the Java mode, a dialog box appears confirming whether you
really want to initialize the selected settings. Click the

Yes

(

button in HTML mode) to initialize the settings.

OK

button

36

6 Configuring PageScope Net Care Settings

6.3 Selecting Managed Devices

Use the procedure below to select specific devices for management
from among those discovered on the network. Only the devices
selected here are listed as managed devices on the

Management

menu.

Displaying the List Manager screen

Double-click the

List Manager

If you are using a Java mode and the
expanded, double-click the following icons:

→

Manager

List Manager

icon (single-click in the HTML mode).

Server Setting

.

Device

menu tree is not

Server Setting

→

List

To select managed devices

1. The devices discovered on the network are displayed on the

Manager

screen. To refresh the device information on the list,

click the button.

2. All discovered devices are initially selected as managed devices.
To deselect a device, clear its check box in the

3. After everything is the way you want, click the
cancel your settings, click the

Cancel

button instead of

Manage

Apply

List

column.

button. To

.

Apply

37

6 Configuring PageScope Net Care Settings

6.4 Removing a Managed Device

You can use the

List Manager

screen to remove a device found on the
network from the PageScope Net Care database when you no longer
need it.

Displaying the List Manager screen

Double-click the

List Manager

If you are using a Java mode and the
expanded, double-click the following icons:

→

Manager

List Manager

icon (single-click in the HTML mode).

Server Setting

Server Setting

menu tree is not

→

.

List

To remove a device

1. Click the down arrow button above the pane along the left side of

the screen, and then select

Remove Device

appears. If you are using the HTML mode, select

on the list that

Remove Device

in the control menu and then click the Go button.

2. On the list that appears, select the check box in the

Remove

column next to the device you want to remove.

3. After everything is the way you want, click the

cancel your settings, click the

Cancel

button instead of

Apply

button. To

.

Apply

38

6 Configuring PageScope Net Care Settings

6.5 Specifying the Device Discovery Range

Use this screen to specify the network range for device discovery.

Displaying the Discovery Setting screen

Double-click the
mode).

If you are using a Java mode and the
expanded, double-click the following icons:

Manager

→

Discovery Setting

Discovery Setting

icon (single-click in the HTML

Server Setting

Server Setting

.

menu tree is not

→

List

Discovery Network/Range section

Specify the range on the network for searching for devices.
(Refer to “To add a network to the discovery range” (p. 42).)

39

6 Configuring PageScope Net Care Settings

Discovery Setting section

•

IP Broadcast:

Select

used when searching for devices. A broadcast
is sent to devices on the network and a search
is performed. This increases the speed of the
search; however, devices that are not
compatible with the broadcast cannot be
found.

•

SNMP Ping:

Select

when searching for devices.
An SNMP request is sent to all devices within
a network search range and a search is
performed. This reduces the speed of the
search; however, a more reliable result can be
achieved.

SNMP Setting section

•

Time Out:

Type in the length of time (in milliseconds, 1

second = 1000 milliseconds) to wait for a
response when searching for devices.

•

Retries:

Type in the number of attempts that are made

when a search for devices fails.

Enabled

Enabled

if an IP broadcast is to be

if an SNMP ping is to be used

•

SNMPv1 Table:

Add or remove read community names and

port numbers used when searching for devices
compatible with SNMPv1.
(Refer to “To add settings used with a search
for devices compatible with SNMPv1” (p. 44)
and “To remove settings used with a search
for devices compatible with SNMPv1”
(p. 44).)

40

6 Configuring PageScope Net Care Settings

•

SNMPv3 Table:

Add or remove user names, context names,

and port numbers used when searching for
devices compatible with SNMPv3.
(Refer to “To add settings used with a search
for devices compatible with SNMPv3” (p. 45)
and “To remove settings used with a search
for devices compatible with SNMPv3”
(p. 45).)

Important!

• When searching for devices compatible with SNMPv3, the
security level must be set to

No Auth/No Priv

.

Device Discovery section

•

Auto Discovery

: Select this check box to enable automatic

rediscovery of devices on the network.

•

Auto Discovery Interval (hour)

When

Auto Discovery

:

above is checked,
enter the auto discovery interval time in
hours.

•

Last Discovery Start Time

:

Shows the start time of device re-discovery.

•

Last Discovery Finish Time

:

Shows the finish time of device re-discovery.

•

Start Discovery

: Click the

Start

discovery.

•

Enable Generic Device Discovery

Select this check box for discovery of RFC­1759 Printer-MIB compatible devices.

button to start device

:

41

6 Configuring PageScope Net Care Settings

To add a network to the discovery range

1. On the

Discovery Network / Range

shown in the

Discovery Setting

Input Network Range

screen, click the

section. Network setting items are

section.

2. Type the IP address of the network you want to add into the

Network Address

boxes.

3. Type the subnet mask value of the network you want to add into

Subnet Mask

the

box.

4. If you want to change the host address discovery range, input the
start address into the
into the

Discovery To

Discovery From

box.

In the HTML mode, no values are input automatically into the

Discovery From

Discovery To

and

boxes, and they can be left
blank, if you want. Leaving these boxes blank searches within the
range specified by the

Network Address

boxes. If you want to specify a range, input the start address into

Discovery From

the

To

box.

box and the end address into the

5. After everything is the way you want, click the
clear all settings you have made on the setup screen, click the

Cancel

button.

Add

button in the

box, and the end address

Subnet Mask

and

Apply

Discovery

button. To

42

6 Configuring PageScope Net Care Settings

6. If you also want discovery to find other maker’s RFC-1759
Printer-MIB compatible devices, select the check box next to the

Enable Generic Device Discovery

button.

Apply

option, and then click the

To remove a network from the discovery range

1. In the

Discovery Network / Range

want to remove from the discovery range and then click the

Remove

2. In the Java mode, click the

button.

OK

box that appears. The confirmation dialog box does not appear in
the HTML mode.
This selected network is deleted from the list.

list, click the network you

button in the confirmation dialog

When automatic device discovery fails

Click the
device discovery. Clicking the
in progress causes network discovery to restart from the beginning.

button in the

Start

Device Discovery

button while device auto discovery is

Start

section to restart network

43

6 Configuring PageScope Net Care Settings

To add settings used with a search for devices compatible with SNMPv1

1. In the
click the

Setting

SNMP Setting

Add

button beside the

screen appears.

section of the

Discovery Setting

SNMPv1 Table

. The

SNMPv1

screen,

2. Type the settings into the

Number

3. Click the

boxes.

Apply

button. To cancel the operation, click the

Read Community Name

and

Port

Cancel

button instead.

To remove settings used with a search for devices compatible with SNMPv1

1. Select the
to delete from the
button.

2. In Java mode, a message appears, requesting confirmation to
delete the settings. Click the
settings. The confirmation message does not appear in HTML
mode.

Select

check box to the left of the settings that you wish

SNMPv1 Table

, and then click the

OK

button to delete the selected

Remove

44

6 Configuring PageScope Net Care Settings

Important!

• If all settings are deleted, devices compatible with SNMPv1 can
no longer be searched for.

To add settings used with a search for devices compatible with SNMPv3

1. In the
click the

Setting

SNMP Setting

button beside the

Add

screen appears.

section of the

SNMPv3 Table

Discovery Setting

. The

SNMPv3

screen,

2. Type settings into the

Number

3. Click the

boxes.

Apply

button. To cancel the operation, click the

User Name, Context Name

, and

Port

Cancel

button instead.

To remove settings used with a search for devices compatible with SNMPv3

1. Select the
to delete from the
button.

check box to the left of the settings that you wish

Select

SNMPv3 Table

, and then click the

Remove

45

6 Configuring PageScope Net Care Settings

2. In Java mode, a message appears, requesting confirmation to
delete the settings. Click the
settings. The confirmation message does not appear in HTML
mode.

Important!

• If all settings are deleted, devices compatible with SNMPv3 can
no longer be searched for.

button to delete the selected

OK

46

6 Configuring PageScope Net Care Settings

6.6 Adding a Device Manually

Devices that could not be detected when the
the

Device Discovery

section during the procedure described in

button was clicked in

Start

“6.5 Specifying the Device Discovery Range” (p. 39) can be added to
List Manager from the

Add Device

screen.

Displaying the Add Device screen

Double-click the

Add Device

If you are using a Java mode and the
expanded, double-click the following icons:

→

Manager

Add Device

icon (single-click in the HTML mode).

Server Setting

Server Setting

menu tree is not

.

→

List

To add a device manually

1. In the

IP Address

address of the device that you want to add, and then type in the

Port Number

2. Type in the SNMP setting used when searching for the device to
be added.

box on the

Add Device

screen, type the IP

box the number of the port used by SNMP.

47

6 Configuring PageScope Net Care Settings

SNMP Setting section

•

SNMPv1:

Select this option when searching for devices

compatible with SNMPv1.

•

Read Community Name:

Type in the read community name to be used
when searching for devices compatible with
SNMPv1.

•

SNMPv3:

Select this option when searching for devices
compatible with SNMPv3.

User Name:

•

Type in the user name to be used when

searching for devices compatible with
SNMPv3.

•

Context Name:

Type in the context name to be used when

searching for devices compatible with
SNMPv3.

•

Security Level:

Select

Auth/Priv

No Auth/No Priv, Auth/No Priv

for the security level when
searching for devices compatible with
SNMPv3.

•

Authentication (Auth) Password:

Type in the authentication (Auth) password
when

Security Level

Auth/Priv

.

is set to

, or

Auth/NoPriv

or

Privacy (Priv) Password:

•

Type in the privacy (Priv) password when

Security Level

is set to

Auth/Priv

3. After everything is the way you want, click the
cancel your settings, click the

Cancel

button instead of

Apply

.

button. To

.

Apply

48

Important!

6 Configuring PageScope Net Care Settings

• It can take to 20 or 30 seconds after you click the
until the device is added. Wait until the procedure ends.

• In the Java mode, a dialog box appears to show the results of
address assignment. In the HTML mode, the results appear on
the

Add Device

screen.

Apply

button

49

6 Configuring PageScope Net Care Settings

6.7 Assigning an IP Address to a Device

By assigning an IP address to a device on the network, you can add a
device to the

List Manager

this procedure, you must first find out the MAC address of the network
interface of the device to which your want to assign and IP address.

Displaying the Assign IP Address screen

Double-click the
mode).

If you are using a Java mode and the
expanded, double-click the following icons:

Manager

→

Assign IP Address

Assign IP Address

screen. Note that before you can perform

icon (single-click in the HTML

Server Setting

Server Setting

menu tree is not

→

List

.

To assign an IP address to a device

1. Type the IP address you want to assign to the device into the

Address

boxes.

2. Type the MAC address of the device network interface into the

MAC Address

3. After everything is the way you want, click the
cancel your settings, click the

boxes.

Cancel

button. To

Apply

button instead of

IP

Apply

.

50

Important!

6 Configuring PageScope Net Care Settings

• It takes some time after you click the
address assignment to go into effect.

• In the Java mode, a dialog box appears to show the results of
address assignment. In the HTML mode, the results appear on
the

Assign IP Address

screen.

button for the IP

Apply

51

6 Configuring PageScope Net Care Settings

6.8 Configuring Device Link Settings

When a device under the control of the PageScope Net Care server is
equipped with multiple NICs (such as a device that has both the printer
NIC and the scanner NIC), Device Link Setting can be used to link
their device panels.

Displaying the Device Link Setting screen

Double-click the
mode).

If you are using a Java mode and the Server Setting menu tree is not
expanded, double-click the following icons:

Manager

→

Device Link Setting

Device Link Setting

icon (single-click in the HTML

Server Setting

.

→

List

52

6 Configuring PageScope Net Care Settings

To link devices

1. After making sure that
top of the
the

Device Link Setting

Link

column next to the devices you want to link.

2. After everything is the way you want, click the
cancel your settings, click the

Link Devices

screen, select the check boxes in

Cancel

is selected in the box at the

Apply

button instead of

To unlink devices

1. Click the down arrow of the box at the top of the

Setting

Screen and select
If you are using the HTML mode, select
list and then click the

2. On the device list, select the check boxes in the
next to the devices you want to unlink.

3. After everything is the way you want, click the
cancel your settings, click the

Unlink Devices

Go

button.

Cancel

on the list that appears.

Unlink Devices

Apply

button instead of

button. To

Apply

Device Link

from the

Unlink

column

button. To

Apply

.

.

53

6 Configuring PageScope Net Care Settings

6.9 Registering Users and Unregistering Users

Use the procedures in this section to register and unregister users on the
PageScope Net Care server. You can also specify passwords and e-mail
addresses for registered users.

Displaying the User List screen

Double-click the

User List

If you are using a Java mode and the
expanded, double-click the following icons:

icon (single-click in the HTML mode).

Server Setting

Server Setting

menu tree is not

→

User List

.

A registered user can configure the settings described below.

Device Settings

• A registered user can change the settings of devices that belong to

the custom group associated with the registered user.
When logged in, the user can change the settings of only the devices
belonging to the custom group displayed by clicking

Management

, then

Custom Group View

.

Device

PageScope Net Care Server Settings

The following settings can be configured for the logged in user.

• Modification of registration settings

54

6 Configuring PageScope Net Care Settings

•

My Device

•

Device Status Notification

selection on the

My Device Setting

screen settings

screen

To register a user

1. On the

User Setting

User List

settings that need to be configured to register a new user.

screen, click the

section on the

New

User List

button. This displays a

screen, which shows the

2. Configure settings for the items described below.

•

User Name

Password

•

Retype Password

•

Custom Group

•

: Type in the user name.

: Type in the user password.

: Re-input the password to confirm it.

: Select the custom group to be used by the user.

(Refer to “6.10 Configuring Custom Group
Settings” (p. 58).)

•

E-mail Address

: Type in the user e-mail address.

55

6 Configuring PageScope Net Care Settings

•

E-mail Notification (display only)

:
This setting is turned on automatically
whenever the “Receive Device Status
Notification” check box is selected with the
procedure under “Configuring device status
notification settings” (p. 72).

•

: Use this box to input supplementary

Note

information about the user.

3. After everything is the way you want, click the
cancel your settings, click the

Cancel

button instead of

Apply

button. To

To modify user registration settings

1. On the

User List

you want to modify. In the HTML mode, select the check box to
the left of the name of the user.

2. Click the

User List

Edit

screen, which shows the user’s current settings.

screen, click the user whose registration settings

button. This displays a

User Setting

section on the

Apply

.

3. Make the changes you want. See “To register a user” (p. 55) for
information about each of the items.

56

6 Configuring PageScope Net Care Settings

Important!

• User names cannot be changed.

4. After everything is the way you want, click the
cancel your settings, click the

Cancel

button instead of

Apply

To delete a user

1. On the

User List

HTML mode, select the check box to the left of the name of the
user.

2. Click the

Remove

3. If a confirmation dialog box appears, click the
the user you selected. To cancel the delete operation, click the

Cancel

button instead of

screen, click the user you want to delete. In the

button.

button to delete

OK

.

Apply

button. To

.

Apply

57

6 Configuring PageScope Net Care Settings

6.10 Configuring Custom Group Settings

Use the procedures in this section to create custom groups of managed
devices.

Displaying the Custom Group Setting screen

Double-click the

Custom Group Setting

HTML mode).

If you are using a Java mode and the
expanded, double-click the following icons:

Custom Group Setting

.

icon (single-click in the

Server Setting

Server Setting

menu tree is not

→

To create a custom group

1. On the

Group Name

Custom Group Setting

box and the managed devices in the List Manager

are displayed.

2. Type the group name into the

Important!

• A new custom group cannot be created with the same name as

one that already exists.

screen, click the

Group Name

box.

New

button. The

58

6 Configuring PageScope Net Care Settings

3. On the device list, select the check boxes in the

Group

column of

the devices you want to include in the group, and then click the

button. To cancel the device selection, click the

Apply

button instead of

Apply

.

Cancel

To view custom group settings

1. On the

Custom Group Setting

group whose settings you want to view (in the HTML mode, select
the check box to the left of the group name), and then click the

button.

View

2. This displays a list of devices included in the selected group.

screen, select the name of the

To modify custom group settings

1. On the

Custom Group Setting

group whose settings you want to modify (in the HTML mode,
select the check box to the left of the group name), and then click
the

button. The

Edit

Group Name

the List Manager are displayed.

2. Make the changes you want.

To rename a custom group

Type the new group name into the

screen, select the name of the

box and the managed devices in

Group Name

box.

To remove a device from the group

column of the device you want

Clear the check box in the

Group

to remove.

To add a device to the group

Select the check box in the

column of the device you want

Group

to add.

3. After everything is the way you want, click the
cancel the operation, click the

Cancel

button instead of

Apply

button. To

.

Apply

4. If you want to modify another custom group, select its group name
on the

Custom Group Setting

screen, (in the HTML mode, select

the check box to the left of the group name), and then click the

button. Next, repeat steps 2 and 3.

Edit

59

6 Configuring PageScope Net Care Settings

To copy a custom group

1. On the
you want to copy (in the HTML mode, select the check box to the
left of the group name), and then click the

2. Type the name of the copy into the

Important!

• The name you assign to the copy cannot be the same as the

Custom Group Setting

screen, select the name of group

Copy

button.

Group Name

box.

name of an existing custom group. Make sure the group name
you assigned to the copy is a unique name.

3. After everything is the way you want, click the
cancel the operation, click the

Cancel

button instead of

Apply

button. To

To delete a custom group

1. On the
you want to delete (in the HTML mode, select the check box to the
left of the group name), and then click the

2. If a confirmation dialog box appears, click the
the custom group. To cancel the operation, click the
instead of

Custom Group Setting

Apply

.

screen, select the name of group

Remove

button.

OK

button to delete

Cancel

Apply

button

.

60

6 Configuring PageScope Net Care Settings

6.11 Registering Usable Devices for Each User

By registering in

My Device

the desired devices from all of the devices
managed by the PageScope Net Care server, only the devices belonging
to My Device can be displayed in the Device List.

Displaying the My Device Setting screen

Double-click the

My Device Setting

If you are using a Java mode and the
expanded, double-click the following icons:

Device Setting

.

icon (single-click in the HTML mode).

Server Setting

Server Setting

menu tree is not

→

My

To configure device settings

1. On device list in the

boxes in the
to

My Device

My Device

.

My Device Setting

column of the devices you want to register

2. After everything is the way you want, click the

cancel the operation, click the

Cancel

screen, select the check

button instead of

Apply

button. To

.

Apply

61

6 Configuring PageScope Net Care Settings

To remove a device from My Device

1. On device list in the

boxes in the

My Device View

from

My Device

2. After everything is the way you want, click the

cancel the operation, click the

My Device Setting

screen, select the check

column of the devices you want to remove

.

Cancel

button instead of

Apply

button. To

Apply

.

62

6 Configuring PageScope Net Care Settings

6.12 Specifying E-Mail Transmission/Recep-

tion Settings

The SMTP and POP settings necessary for the transmission and
reception of e-mail will be specified here.

These settings are used by the following functions.

• Function that periodically sends a notification of the Counter List

information by e-mail

• Function for notifying the administrator/registered user by e-mail

when an error/warning occurred with the device or when the unit has
recovered from an error/warning (“6.13 Specifying Settings for
Counter Notification, Device Status Notification, Server Information
Notification and Command Mail Support” (p. 66))

• Command mail support and server information notification functions

“6.13 Specifying Settings for Counter Notification, Device Status

Notification, Server Information Notification and Command Mail
Support” (p. 66)

• Function for notifying the administrator by e-mail when a new

update files are released (“8 Automatically Checking for and
Downloading Update Files” (p. 99))

• Function that allows the PageScope Net Care server to obtain device

job history data (“9 Obtaining and Viewing Device Job History
Data” (p. 105))
The settings must be specified for the following devices.

• magicolor7300 (Only with the optional hard disk drive installed)

• magicolor2350 (Only with the optional hard disk drive installed)

• Function that allows the PageScope Net Care server to obtain device

counter information (“10 Obtaining and Viewing Device Counter
Information” (p. 117))
The settings must be specified for the following devices.

• CF3102/2002

• Di470/552

63

6 Configuring PageScope Net Care Settings

Important!

• Before configuring the PageScope Net Care e-mail setup, you must
first create a PageScope Net Care mail account on your mail server.

• Enter information about the PageScope Net Care mail account
into the

Password

E-mail Address (From), POP Account

boxes.

, and

POP

• The POP settings are not required (it is not necessary to obtain
an account) when using only counter notification, device status
notification and server information notification.

E-mail transmission/reception settings

Double-click the
HTML mode) to display the

E-mail Function / Server

E-mail Function / Server

If you are using a Java mode and the
expanded, double-click the following icons:

→

Setting

1. Configure the

E-mail Function / Server

E-mail Server Setting

icon (single-click in the

screen.

Server Setting

Server Setting

menu tree is not

.

section settings as below.

→

E-mail

64

6 Configuring PageScope Net Care Settings

•

SMTP Server Address

•

SMTP Port Number

•

Use POP before SMTP

•

POP3 Server Address

•

POP3 Port Number

•

E-mail Address (From)

:
Type in the SMTP server host name or IP
address.

:
Type in the SMTP server port number. The
default port number is 25.

:
Select this check box when the POP account
and password must be verified before an
SMTP transmission.
The POP settings are required when using this
function.

:
Type in the POP3 server host name or IP
address.

:
Type in the POP3 server port number. The
default port number is 110.

:
Type in the PageScope Net Care server mail
address.

•

POP Account

: Type in the PageScope Net Care server POP

account name.

•

POP Password

: Type in the PageScope Net Care server POP

account password.

POP Interval (min.)

•

:
Type in the POP server mail check interval, in
minutes. The default interval is 10 minutes.

2. After everything is the way you want, click the
cancel the operation, click the

Cancel

button instead of

Apply

button. To

.

Apply

65

6 Configuring PageScope Net Care Settings

6.13 Specifying Settings for Counter Notifica-

tion, Device Status Notification, Server
Information Notification and Command
Mail Support

The settings for the counter notification, for the device status
notification, for the server information notification and for the
command mail support will be specified here.

Important!

• Note that you need to configure mail settings before you can use
these functions. See “6.12 Specifying E-Mail Transmission/
Reception Settings” (p. 63) for more information.

To specify the device status notification, server
information notification and command mail support
settings

Double-click the
mode).

If you are using a Java mode and the
expanded, double-click the following icons:

Setting

Specify settings for the following in the
section.

→

E-Mail Function/Server

E-Mail Function/Server

icon (single-click in HTML

Server Setting

Server Setting

.

E-mail Function Setting

menu tree is not

→

E-Mail

66

6 Configuring PageScope Net Care Settings

1. For counter notification, device status notification, server
information notification and command mail support, select the
corresponding check box in the E
In addition, more than one check box can be selected.

-mail Function Setting

section.

•

Counter Notification

When this option is selected, a notification of
the Counter List information is periodically
sent by e-mail.

•

Device Status Notification

When this option is selected, the PageScope
Net Care server sends the administrator and
user e-mail whenever a device error or
warning occurs, or when the device recovers
from an error or warning.

:

:

67

6 Configuring PageScope Net Care Settings

•

Server Information Notification

Selecting this option enables e-mail receipt of
the following information by the
administrator.

- Notification when the total number of
devices being managed exceeds 250

- Notification when an unsupported device is
detected

•

Command Mail Support

:
If this check box is selected, a user can
receive a device list, status report, or other
information by sending a command mail to a
server.
See “Command Mail Syntax” (p. 74) for
more information.

•

Counter Reader

: Enables/disables the Counter Reader

function. If this check box is selected, this
server periodically sends an e-mail to the
appropriate device, requesting counter
information. See “10 Obtaining and Viewing
Device Counter Information” (p. 117) for
more information.

:

•

Job Log Viewer

: Enables/disables the Job Log Viewer

function. If this check box is selected, this
server sets the appropriate device to
periodically send job history information by
e-mail. See “9 Obtaining and Viewing Device
Job History Data” (p. 105) for more
information.

2. After everything is the way you want, click the
cancel the operation, click the

Cancel

button instead of

Apply

button. To

.

Apply

68

6 Configuring PageScope Net Care Settings

Configuring counter notification settings

Use the procedure described below to specify whether or not a
notification of the Counter List information will be sent by e-mail. The
Counter List information is saved on the server as a file in the CSV
format.

Important!

• Counter List information of devices not registered with the
PageScope Net Care server are not included in the notification.
(Refer to “10.6 Registering Devices Using This Function With
the PageScope Net Care Server (This procedure is performed
from the PageScope Net Care server.)” (p. 126).)

To configure the counter notification settings

Double-click the
HTML mode). If you are using Java mode and the Server Setting menu
tree is not expanded, double-click the following icons:

E-Mail Setting

→

Counter Notification/Restore

Counter Notification/Restore

→

icon (single-click in

Server Setting

.

69

6 Configuring PageScope Net Care Settings

1. To enable receipt of notification mail messages containing Counter
List information, select the

Notification Setting

section, and then specify the recipient of the

e-mail message.

To add a recipient

Click the
the

E-mail Setting

button in the

Add

section. In the

settings for the following.

E-mail Notification

Notification Setting

E-mail Setting

check box in the

section to display

section, specify

•

E-mail Address

:

Type in the e-mail address of the recipient.

•

E-mail Language

:
From the drop-down list, select the language
of the e-mail message to be received.

After settings have been specified in the

mail Language

operation, click the

boxes, click the

Cancel

button instead.

Apply

E-mail Address

button. To cancel the

and

E-

To delete a recipient

Select the
wish to delete from the recipient list in the
section, and then click the

check box to the left of the recipient that you

Select

Notification Setting

Remove

button.
In Java mode, a message appears, requesting confirmation to
delete the recipient. Click the

button to delete the selected

OK

recipient. The confirmation message does not appear in HTML
mode.

2. To save the Counter List information on the server as a file in the
CSV format, select the

Restore setting

section, and then specify settings for the

Restore to server

check box in the

following.

•

Restore Directory (display only)

:
Shows the directory where the file is to be
saved.

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6 Configuring PageScope Net Care Settings

•

Restore Language

:
From the drop-down list, select the language
of the file to be saved.

3. To change the timing for sending e-mail notifications of the
Counter List information or for saving the information as a file in
the CSV format, specify settings for the following in the

Setting

•

section.

Once a day

: When this option is selected, Counter List

Interval

information is received/saved once a day.

•

: If

Time

Once a day

was selected, select from the
drop-down list the time for receiving/saving
the information.

•

Once a week

: When this option is selected, Counter List

information is received/saved once a week.

•

: If

Week

Once a week

was selected, select from the
drop-down list the day of the week for
receiving/saving the information.

•

: If

Time

Once a week

was selected, select from the
drop-down list the time for receiving/saving
the information.

•

Once a month

•

: If

Day

•

: If

Time

4. Click the
button instead.

: When this option is selected, Counter List

information is received/saved once a month.

Once a month

was selected, select from
the drop-down list the day of the month for
receiving/saving the information.

Once a month

was selected, select from
the drop-down list the time for receiving/
saving the information.

button. To cancel the operation, click the

Apply

Cancel

71

6 Configuring PageScope Net Care Settings

Configuring device status notification settings

Use the procedure below to specify whether or not the currently logged
in user should receive device status notification mail from the
PageScope Net Care server.

To configure device status notification settings

Double-click the

Device Status Notification

icon (single-click in the

HTML mode).

If you are using a Java mode and the Server Setting menu tree is not
expanded, double-click the following icons:

Setting

Device Status Notification

→

.

Server Setting

→

E-Mail

72

6 Configuring PageScope Net Care Settings

1. To enable receipt of device status notification mail, configure the

Notification Setting

section settings as described below.

•

Receive Device Status Notification

:
Select this check box to enable receipt of
device status notification mail. Before you
can select this check box, the mail address of
the currently logged in user must be
registered with the procedure under “To
register a user” (p. 55).

Important!

• An administrator can receive status notification mail of all the
devices controlled by the PageScope Net Care server. A
registered user, on the other hand, can receive status
notification mail of only devices included in the custom group
assigned to the user during user registration. In order to
receive mail, the e-mail address of the logged in user must be
registered on the PageScope Net Care server.

User Name (display only)

•

:
Shows the user name of the currently logged
in user.

•

E-mail Address (display only)

:
Shows the e-mail address of the currently
logged in user. See “To register a user” (p. 55)
for more information.

•

E-mail Language

:
Click the

E-mail Language

down arrow and
then select the e-mail language from the list that
appears. The languages you can select here are
those that are supported by the PageScope Net
Care server. The selection of languages can be
expanded by adding plug-ins.

73

6 Configuring PageScope Net Care Settings

2. In the

Status to Notify

warnings for which you want to receive mail. In the

section, the contents of the e-mails that you wish to receive

Notify

section, select the device errors and

Recovery to

when the unit recovers from an error can be set separately for a
device error and for a warning. Note, however, that

Device Status Notification
Section
Status to Notify

must be selected before you can change the settings of the

section.

Error Warning

check box of the

Receive

Notification

• Fatal Error • Low Toner

• Paper Jam • Low Paper

• Toner Empty • Output Near Full

• Paper Empty • Off Line

• Output Full • Overdue PM

• Device Missing • Other Warning

• Other Error —

3. After everything is the way you want, click the
cancel the operation, click the

Cancel

button instead of

Apply

Command Mail Syntax

button. To

.

Apply

Command mail is e-mail with specific text in the subject line. A help
message containing details on the use of the commands can be received
from the server if an e-mail with the subject and body lines left blank is
sent to a mail address registered as a mail server.

To:
Subject:
Body Text:

<PageScope Net Care server mail address>
get <option> <device IP address>
<blank>

74

6 Configuring PageScope Net Care Settings

Example: When the device IP address is 192.9.200.100

Information Obtained

by Mail Command

Device Status

Network Configuration

get -s 192.9.200.100

get -n 192.9.200.100

Example Subject

Information

System Information

Print Information

Scanner Information

Print Count

Jam Count

Service Call Count

Managed Device List

get -y 192.9.200.100

get -d 192.9.200.100

get -c 192.9.200.100

get -j* 192.9.200.100

get -j* 192.9.200.100

get -e* 192.9.200.100

get -l

*Indicates the month received

Important!

• Always send command mail from the registered mail address of
the user. Command mail sent from an unregistered mail address
is ignored.

• Registered users cannot obtain the settings for all devices if

Display of unsettable devices, Display of Counter
Information
Setting

is set to

, or

Display of Job Information

Disabled

(as described in “6.14 Specifying

below

Permission

Security Settings for PageScope Net Care” (p. 76)).

75

6 Configuring PageScope Net Care Settings

6.14 Specifying Security Settings for Page­Scope Net Care

The PageScope Net Care security settings, such as the login
permissions for guests, the time until logout, and the SSL transmission
settings, are described below.

Displaying the Security Setting screen

Double-click the
If you are using Java mode and the Server Setting menu tree is not
expanded, double-click the following icons:

Security Setting

Security Setting

.

icon (single-click in HTML mode).

Server Setting

→

To configure the security settings

1. Change settings for the following, as required.

Permission Setting section

•

Guest Log-in

: To permit guests to log in, select

Disabled

available on the login screen.

is selected,

Guest

Enabled

is no longer

. If

76

6 Configuring PageScope Net Care Settings

•

Display of unsettable devices

To display in the Device List devices other
than those in the custom group (devices that
can be set), select
selected, devices that cannot be set by the user
who is logged in are not displayed in the
Device List. For a guest, no devices are
displayed.

•

Display of Counter Information

To monitor counter information for devices
other than those in the custom group (devices
that can be set), select
is selected, counter information for devices
that cannot be set by the user who is logged in
cannot be monitored. For a guest, counter
information for no devices can be monitored.

•

Display of Job Information

To monitor job information for devices other
than those in the custom group (devices that
can be set), select
selected, job information for devices that
cannot be set by the user who is logged in
cannot be monitored. For a guest, job
information for no devices can be monitored.

:

Enabled

. If

Disabled

is

:

Enabled

. If

Disabled

:

Enabled

. If

Disabled

is

Auto Logout section

•

Logout Time

: If no operation is performed for the specified

length of time, a error message is displayed,
and an automatic logout is performed. From
the drop-down list, the length of time until an
automatic logout is performed.

77

6 Configuring PageScope Net Care Settings

SSL Setting section

•

SSL Enabled/Disabled

:
To use SSL to transmit between the server and
client, select

Enabled

using SSL, select

. To transmit without

Disabled

.
In order for the specified settings to be
applied, the PageScope Net Care server must
be restarted. (Refer to “2.5 Restarting the
Server” (p. 10).)

•

Certificate

: Click the

Information

button to display
information on the server certificate used
when requesting SSL transmission from an
external certification authority.

Note

• For details on SSL transmissions, refer to “To configure SSL
transmission settings” (p. 78).

2. Click the

button. To cancel the operation, click the

Apply

Cancel

button instead.

To configure SSL transmission settings

In order to perform SSL transmissions, communication between the
PageScope Net Care server and clients must be encoded.

1. Make sure that
is set to

Enabled

SSL Enabled/Disabled

(as described in “6.14 Specifying Security

Settings for PageScope Net Care” (p. 76)).

2. Restart the PageScope Net Care server. (Refer to “2.5 Restarting
the Server” (p. 10).)

3. Use “https://<

server_name

>:<

port_number

in the

SSL Setting

>/” to start the client.

section

78

6 Configuring PageScope Net Care Settings

4. A dialog box appears, requesting confirmation of the security
certificate information.
Click the

Note

• When transmitting with SSL on a closed network, a server
certificate from an external certification authority is not required
to guarantee server safety.
If it is necessary to request a server certificate from an external
certification authority, refer to “To request a server certificate
from an external certification authority” (p. 79), and make the
request.

button to perform SSL transmission.

Yes

To request a server certificate from an external certification authority

In order to request a server certificate from an external certification
authority, CSR (certificate signing request) data created from the server
certificate held by the PageScope Net Care server must be submitted to
the certification authority certifying the SSL transmission, and the
approved server certificate issued by the certification authority must be
installed on the PageScope Net Care server.

79

6 Configuring PageScope Net Care Settings

1. In the
the

Information

The

Current Certificate

SSL Setting

section of the

button beside

section appears, and the server certificate

Security Setting

Certificate

.

currently held by the PageScope Net Care server is displayed.

2. Click the

Edit

button.
A dialog box appears, requesting confirmation to erase the
information in the current server certificate.

Important!

screen, click

• If an approved server certificate is installed and the server is not
restarted, the

button will not be available. (The

Edit

Edit

button

does not appear in HTML mode.)

3. Click the
The

Edit Certificate

OK

button (

button in HTML mode).

Apply

section appears.

Important!

• When the server certificate is edited, the information in the
current server certificate is erased.

80

6 Configuring PageScope Net Care Settings

4. Enter settings for the following, as required.

•

Common Name

: Enter FQDN (URL entered as an address in

the browser for an SSL connection) for the
server submitting the application. Completely
enter the domain name, the subdomain name
and the host name without any omissions.

•

Organization

: Type in the name of the organization

submitting the application. Enter the full legal
name.

•

Organization Unit

:
Type in the name of the department
submitting the application.

: Type in the name of the city for the

•

City

organization submitting the application.

State/Province

•

: Type in the name of the state/province for the

organization submitting the application.

81

6 Configuring PageScope Net Care Settings

•

Country

: Type in the name of the country for the

organization submitting the application. Type
in the country code (two uppercase letters)
regulated by ISO 3611.

Important!

• < > ~ ! @ # $ % ^ * / \ ( ) ? . , & cannot be used when submitting
a server certificate to an external certification authority.

• Click the

Default

• The information for the current certificate appears in the

Period (day)
Encryption Type

5. Click the

Apply

button to reset the settings to their defaults.

Validity

(period of validity for the certificate) and the

(encryption method for the certificate) boxes.

button. To cancel the operation, click the

Cancel

button instead.

6. Restart the PageScope Net Care server. (Refer to “2.5 Restarting
the Server” (p. 10).)

7. Click the

Certificate

Request

section appeared.

button in the screen where the

Current

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6 Configuring PageScope Net Care Settings

The

Certificate Signing Request

section appears, and the CSR
data required for the submission to certification authority is
displayed.

Important!

• If a server certificate is edited and the server cannot be restarted,
the

Request

button will not be available. (The

Request

button

does not appear in HTML mode.)

8. Click

File

.

Since the text data for the CSR appears in a separate window, use the
Save function of the browser to save the data as a text file.

9. Submit the saved CSR data to the certification authority.

Important!

• For details on submitting CSR data to the certification authority,
refer the guidelines provided by the certification authority being
applied to.

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6 Configuring PageScope Net Care Settings

10. After the approved certificate is issued by the certification
authority, click the

Certificate

section appeared.

button in the screen where the

Install

Current

The

Certificate Install

section appears.

Important!

• If a server certificate is edited and the server cannot be restarted,
the

button will not be available. (The

Install

Install

button does

not appear in HTML mode.)

• In order to install the certificate, the server certificate that is
currently held must be the same as that issued by the certification
authority.

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6 Configuring PageScope Net Care Settings

11. Install the approved certificate issued by the certification authority.

To install the approved certificate as a file

For a certificate issued as a file, select

Browse

button, and then select the issued certificate.

Install by File

, click the

To install the approved certificate as text data

For a certificate issued as text data, select

Install by Text Data

,

and then type the text data into the text box.

12. Click the

button. To cancel the operation, click the

Apply

Cancel

button instead.

13. Restart the PageScope Net Care server. (Refer to “2.5 Restarting
the Server” (p. 10).)

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6 Configuring PageScope Net Care Settings

6.15 Checking Models Compatible With Page-

Scope Net Care

A list of devices compatible with PageScope Net Care (supported
models) can be viewed.

Note

• By adding device plug-ins, more supported models can be
added. (Refer to “8 Automatically Checking for and
Downloading Update Files” (p. 99).)

To display the Supported Models screen

Double-click the
mode). If you are using Java mode and the Server Setting menu tree is
not expanded, double-click the following icons:

Supported Models

Supported Models

.

icon (single-click in HTML

Server Setting

→

•

Device Name

•

Version

: Name of devices compatible with PageScope

Net Care

: Plug-in version for devices compatible with

PageScope Net Care

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6 Configuring PageScope Net Care Settings

•

Creation Date

•

README

: Plug-in creation date for devices compatible

with PageScope Net Care

: If the plug-in for devices compatible with

PageScope Net Care has a Readme file, an
icon appears. Click the icon to display the
Readme file for the selected device in a
separate window.

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6 Configuring PageScope Net Care Settings

6.16 Checking Languages Compatible With PageScope Net Care

A list of display languages for PageScope Net Care clients can be
viewed.

Note

• By adding language plug-ins, more supported languages can be
added. (Refer to “8 Automatically Checking for and
Downloading Update Files” (p. 99).)

To display the Supported Language screen

Double-click the
mode). If you are using Java mode and the Server Setting menu tree is
not expanded, double-click the following icons:

Supported Language

Supported Language

.

icon (single-click in HTML

Server Setting

→

•

Language Name

•

Version

: Plug-in version for languages compatible with

: Languages compatible with PageScope Net

Care

PageScope Net Care

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6 Configuring PageScope Net Care Settings

•

Creation Date

: Plug-in creation date for languages

compatible with PageScope Net Care

6.17 Checking the PageScope Net Care Version

The version screen shows information about the PageScope Net Care
version.

Displaying the Version screen

From the drop-down list on the left side of the window, select

If you are using the HTML mode, select
and then click the

Go

button.

in the drop-down list,

About

About

.

89