• KONICA MINOLTA PageScope Net Care is utility software that
provides central control over printers, copiers, and other devices on a
network. With KONICA MINOLTA PageScope Net Care, you can
use a Web browser to check the status of each device on a network
and configure device settings. KONICA MINOLTA PageScope Net
Care uses SNMP, which is standard network protocol, which means
it can be used to manage KONICA MINOLTA devices, as well as
other network devices that support standard Printer-MIB. KONICA
MINOLTA PageScope Net Care is implemented based on Java 2
technologies, enabling functions and operations that are equivalent
to those found on a most platforms that support Java.
• This product is compatible with the screen reader software IBM
JAWS version 3.7.
Important!
• When using screen reader software, be sure log in to the HTML mode.
Trademark Acknowledgements
KONICA MINOLTA and KONICA MINOLTA logo are trademarks or
registered trademarks of KONICA MINOLTA HOLDINGS, INC.
PageScope is a trademark or a registered trademark of KONICA
MINOLTA BUSINESS TECHNOLOGIES, INC.
Apple and Macintosh are registered trademarks of Apple Computer, Inc.
Ethernet is a registered trademark of Xerox Corporation.
Linux is a registered trademark of Linus Torvalds.
Microsoft, Windows, and Windows NT are either registered
trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.
Netscape and the Netscape N and Ship’s Wheel logos are registered
trademarks of Netscape Communications Corporation in the U.S. and
other countries. Netscape Navigator is also a trademark of Netscape
Communications Corporation and may be registered outside the U.S.
i
Foreword
Java and Solaris are trademarks of Sun Microsystems, Inc.
IBM is a trademark of IBM Corporation.
Red Hat is either a trademark or registered trademark of Red Hat, Inc.
in the United States and other countries.
SUSE is a registered trademark of SUSE LINUX Products GmbH, a
division of Novell, Inc. in the United States.
Turbolinux is a trademark or registered trademark of Turbolinux, Inc.
All other product names are trademarks or registered trademarks of
their respective holders.
10.4 Specifying Initial PageScope Net Care Server
Settings for Using This Function—1
(This procedure is performed from the
PageScope Net Care server.) .................... 123
10.5 Specifying Initial PageScope Net Care Server
Settings for Using This Function—2
(This procedure is performed from the
PageScope Net Care server.) .................... 124
10.6 Registering Devices Using This Function With
the PageScope Net Care Server
(This procedure is performed from the
PageScope Net Care server.) .................... 126
10.7 Viewing Counter Information ...................127
ix
Contents
x
1 System Requirements
1System Requirements
The minimum system configuration detailed below is required to run
PageScope Net Care.
Network Environment
LAN TypeProtocol
Ethernet (10/100BaseT)TCP/IP
Token Ring (4/16 Mbps)
Server
Operating SystemHardware
[Windows platform (IA32)]
• Windows 98/Me
• Windows NT 4.0 with
Service Pack6a or later
• Windows 2000
Professional Service Pack
3 or later
• Windows 2000 Server
• Windows XP H ome
Service Pack 1 or later
• Windows XP Professional
Service Pack 2 or later
• Windows Server 2003
Web/Standard/Enterprise/
Datacenter Editions
Solaris 7/8/9/10SPARC Station
[Linux platform (IA32)]
• Red Hat Enterprise Linux
2.1 or later
• SUSE Linux Enterprise
Server 8 or later
• SUSE 8.0 or later
• Turbo Linux 7.0 or later
CPU: Pentium 550 MHz or higher (800 MHz
or faster recommended)
RAM: 256 MB minimum
RAM: 256 MB minimum
CPU: Pentium 550 MHz or higher (800 MHz
or faster recommended)
RAM: 256 MB minimum
1
Client
Java Mode
1 System Requirements
Operating SystemWeb Browser
[Windows platform
(IA32)]
• Windows 98/Me*
• Windows NT 4.0 with
Service Pack6a or later
• Windows 2000
Professional Service
Pack 3 or later*
• Windows 2000 Server
• Windows XP H ome
Service Pack 1 or later*
• Windows XP
Professional Service
Pack 2 or later
• Windows Server 2003
We b/ St an dar d/
Enterprise/Datacenter
Editions
Solaris 7/8/9/10Netscape 6.2.2 or higher
[Linux platform (IA32)]
• Red Hat Enterprise Linux
2.1 or later
• SUSE Linux Enterprise
Server 8 or later
• SUSE 8.0 or later
• Turbo Linux 7.0 or later
* Do not downgrade from the Web browser that comes installed with your
operating system.
Microsoft Internet Explorer
5.5 Service Pack 2 or higher
Netscape 6.2.2 or higher
Java
Environment
Java Plug-in 1.4
or higher
2
1 System Requirements
HTML Mode
Operating SystemWeb Browser
[Windows platform
(IA32)]
• Windows 98/Me*
• Windows NT 4.0 with
Service Pack6a or later
• Windows 2000
Professional Service
Pack 3 or later*
• Windows 2000 Server
• Windows XP H ome
Service Pack 1 or later*
• Windows XP
Professional Service
Pack 2 or later
• Windows Server 2003
We b/ St an dar d/
Enterprise/Datacenter
Editions
Solaris 7/8/9/10Netscape 6.2.2 or higher
[Linux platform (IA32)]
• Red Hat Enterprise Linux
2.1 or later
• SUSE Linux Enterprise
Server 8 or later
• SUSE 8.0 or later
• Turbo Linux 7.0 or later
MacOS 8/9/X*Microsoft Internet Explorer 5.x or higher
* Do not downgrade from the Web browser that comes installed with your
operating system.
Microsoft Internet Explorer 5.5 Service Pack 2
or higher
Netscape 6.2.2 or higher
Netscape 6.2.2 or higher
3
2 Installing and Starting Up the Server
2Installing and Starting Up the Server
2.1Installing the Server
Windows platform
1.Open the PageScope Net Care self-extracting archive.
This automatically starts the installer.
2.Follow the instructions that appear on the screen to complete the
installation.
Solaris and Linux platform
1.Expand the
gzip) in the directory you want.
This creates a temporary directory named
2.Run the
PageScope_Net_Care
Important!
PageScope Net Care
install.sh
script, which is located in the
directory.
tar archive (compressed with
PageScope_Net_Care
.
• To use PageScope Net Care, you must agree to be bound to the
terms and conditions of its License Agreement.
3.If you agree to be bound to the terms and conditions of the license
agreement, input
agree, input
4.Specify the installation destination.
The initial default destination is: /
you already have an older version installed, the directory for that
version appears first. You can leave the directory the way it is or
change it to something else.
Important!
• Do not use multi-byte characters in directory names.
Y
to proceed with the installation. If you don’t
N
to terminate installation.
opt/PageScope_Net_Care
. If
4
2 Installing and Starting Up the Server
5.Installation in the specified directory starts. A message asking if
you want to restart your computer will appear after installation is
complete. Input
6.After completing installation, delete the temporary
PageScope_Net_Care
beginning of this procedure.
.
Y
directory, which was created at the
5
2 Installing and Starting Up the Server
2.2Upgrade Installation
Upgrade from PageScope Net Care Version 4.0 or later is supported.
You cannot upgrade from PageScope Version 3.x or earlier.
• If the older PageScope Net Care is running on the server, shut it
down.
• Install PageScope Net Care Version 5.
If you specify the folder where the old version of PageScope Net
Care is installed as the install destination and overwrite the older
version, you will be able to access the data created with the older
version.
Important!
• If you are using the PageScope Net Care 4.x Account
Management module...
The PageScope Net Care 5 Account Management module comes
with standard functions for obtaining device job history data and
for obtaining counter data. For more information, see
“9 Obtaining and Viewing Device Job History Data” (p. 105)
and “10 Obtaining and Viewing Device Counter Information”
(p. 117).
Note the following points.
- PageScope Net Care 5 does not provide totals for each group.
- Number of pages per department data is not passed on from
the old version.
6
2 Installing and Starting Up the Server
2.3Starting Up the Server
Windows 98 or Me platform
1.Click
Net Care
Net Care, you can configure the PageScope Net Care server to
start up automatically whenever the system is booted.
Windows NT 4.0 or 2000 platform
1.Click
2.Double-click the
Services
3.Select
services, and then click the
2000, select
select
Windows Server 2003 platform
1.Click
2.Double-click
3.Double-click the
KONICA MINOLTA PageScope Net Care
the service
→
Start
Start
Programs
→
Start Server
→
Settings
Services
icon is located inside the
KONICA MINOLTA PageScope Net Care
KONICA MINOLTA PageScope Net Care
on the
Start
→
Start
Control Panel
Administrative Tools
Services
→
Action
→
KONICA MINOLTA
. Note that when installing PageScope
Control Panel
.
icon. In the case of Windows 2000, the
Administrative Tools
button. In the case of Windows
Start
menu.
.
.
icon. In the
Services
, and then click
on the left side of the window.
→
on the list of
window, select
PageScope
folder.
, and then
Start
Windows XP platform
1.Click
2.In the case of Windows XP Professional, click the
and Maintenance
window, click
In the case of Windows XP Home Edition, click the
Administrative Tools
Start
→
Control Panel
icon. On the
Administrative Tools
icon.
.
Performance and Maintenance
.
Performance
7
2 Installing and Starting Up the Server
3.Double-click the
KONICA MINOLTA PageScope Net Care
the service
Services
on the left side of the window.
icon. On the
Services
window, select
, and then click
Start
Solaris and Linux platforms
Important!
• Perform the following operation under root privileges.
• Change the path according to the environment.
1.PageScope Net Care starts up automatically after you install it.
You can use the following command to start it up manually when
necessary.
# /etc/init.d/nmu start
Execute the following command when PageScope Net Care is
already running, and you want to momentarily shut it down and
restart it.
# /etc/init.d/nmu restart
8
2 Installing and Starting Up the Server
2.4Starting Up Console Tools
The Console Tools provide various functions for maintaining
PageScope Net Care.
The following lists the operations you can perform using Console
Tool s.
• Change of the port used by PageScope Net Care Server (HTTP/
HTTPS server)
• Database initialization, backup, restore
• Download and installation of update files
• Upgrade PageScope Net Care
• Manual installation of update files
• Restart the PageScope Net Care server
1.On the log in screen, select the
the Console Tools screen.
Important!
• In order for the specified settings to be applied, the PageScope
Net Care server must be restarted. (Refer to “2.5 Restarting the
Server” (p. 10).)
Console Tools
link. This displays
9
2 Installing and Starting Up the Server
2.5Restarting the Server
1.In the login screen, select the
The Console Tools screen appears.
2.Click
3.Click the
4.A message appears, requesting confirmation to restart the server.
Restart
Click the
.
Restart
Yes
button.
button to restart the server.
Console Tools
link.
10
2 Installing and Starting Up the Server
2.6Shutting Down the Server
Windows 98 or Me platform
1.Right click the PageScope Net Care icon in the task tray, then
select
2.Click the
appears.
Windows NT 4.0 or 2000 platform
1.Click
2.Double-click the
Services
3.Select
services, and then click the
2000, select
select
4.In the case of Windows NT 4.0, click
dialog box that appears.
.
Exit
Shut Down
→
Start
icon is located inside the
KONICA MINOLTA PageScope Net Care
KONICA MINOLTA PageScope Net Care
on the
Stop
button on the confirmation window that
Settings
Services
Action
→
Control Panel
icon. In the case of Windows 2000, the
Administrative Tools
button. In the case of Windows
Stop
menu.
.
on the confirmation
Yes
folder.
on the list of
, and then
Windows Server 2003 platform
1.Click
2.Double-click
3.Double-click the
KONICA MINOLTA PageScope Net Care
the service
→
Start
Control Panel
Administrative Tools
Services
icon. In the
on the left side of the window.
.
.
Services
window, select
, and then click
Windows XP platform
1.Click
2.In the case of Windows XP Professional, click the
and Maintenance
window, click
In the case of Windows XP Home Edition, click the
Administrative Tools
start
→
Control Panel
icon. On the
Administrative Tools
icon.
.
Performance and Maintenance
.
Stop
Performance
11
2 Installing and Starting Up the Server
3.Double-click the
4.On the
Net Care
Services
, and then click
Services
window, select
icon.
KONICA MINOLTA PageScope
Stop the service
on the left side of the
window.
Solaris and Linux platforms
Important!
• Perform the following operation under root privileges.
• Change the path according to the environment.
1.Execute the command shown below.
# /etc/init.d/nmu stop
12
2 Installing and Starting Up the Server
2.7Uninstalling
Important!
• Make sure the PageScope Net Care server is shut down (not
running) before you try to uninstall it. See “2.6 Shutting Down
the Server” (p. 11) for more information.
Windows 98 or Me platform
1.Click
2.Double-click the
3.On the
KONICA MINOLTA PageScope Net Care
and then click the
4.Follow the instructions that appear on the screen to complete the
uninstall operation.
Windows NT 4.0 or 2000 platform
1.Click
2.Double-click the
3.What you should do next depends on the Windows operating
system the computer is running.
→
Start
Add/Remove Programs Properties
Start
Settings
Add/Remove Programs
→
Settings
Add/Remove Programs
→
Control Panel
Add/Remove
→
Control Panel
button.
.
icon.
dialog box, select
in the list of programs,
.
icon.
• Windows NT 4.0On the
Add/Remove Programs Properties
dialog box, select “KONICA MINOLTA
PageScope Net Care” in the program list, and
then click
• Windows 2000On the
Add/Remove
Add/Remove Programs
.
dialog box,
select “KONICA MINOLTA PageScope Net
Care” in the program list, and then click
Remove
.
4.Follow the instructions that appear on the screen to complete the
uninstall operation.
13
2 Installing and Starting Up the Server
Windows XP/Server 2003 platform
1.Click
start
2.Click the
in Windows Server 2003).
3.On the
MINOLTA PageScope Net Care
Add or Remove Programs
click the
4.Follow the instructions that appear on the screen to complete the
uninstall operation.
Control Panel
→
Add or Remove Programs
.
in the list of programs, and then
Change/Remove
button.
icon (double-click the icon
window, select
KONICA
Solaris and Linux platforms
Important!
• Perform the following operation under root privileges.
• Change the path according to the environment.
1.Execute the command below to shut down the PageScope Net
Care server.
# /etc/init.d/nmu stop
2.Run the
PageScope_Net_Care
uninstall.sh
script, which is located in the
directory.
3.The installation directory files are automatically deleted, and the
uninstall operation ends.
14
3 Using PageScope Net Care Client
3Using PageScope Net Care Client
The following operation is explained using the Java mode.
3.1Starting Up Client
Start up your Web browser and access the URL shown below.
http://server_name:port_number/
In place of “server_name” in the above URL, type in the name or IP
address of the host that is running the PageScope Net Care server.
Example: When the IP address of the PageScope Net Care server is
192.9.200.200 and the port number is 9090 (the default port number is
“9090”.)
http://192.9.200.200:9090/
Note
SSL Enabled/Disabled
• If
Enabled
PageScope Net Care” (p. 76)), the URL becomes “https://
<
server_name
(as described in “6.14 Specifying Security Settings for
>:<
port_number
in the
SSL Setting
>/”.
section is set to
15
3 Using PageScope Net Care Client
This accesses the PageScope Net Care server and displays the
PageScope Net Care login screen.
Important!
If
Windows Firewall
is set to
On (recommended)
in Windows XP
Service Pack 2 or Windows Server 2003 Service Pack 1, the login
screen will not appear.
To display the login screen, perform any of the following operations.
• Click
Firewall
Click the
JavaService.exe
click the
Check that
Services
→
Start
Control Panel
.
Windows Firewall
Add Program
in the
button.
OK
JavaService.exe
list of
Windows Firewall
, and then double-click
opens.
button on the
Add a Program
Exceptions
appears in the
, and then click the OK
Windows
tab, select
dialog box, and then
Programs and
button.
• Select
Firewall
Off (not recommended)
on the
, and then click the OK button.
General
tab of
Windows
16
3 Using PageScope Net Care Client
3.2Displaying Help
With PageScope Net Care, Help information provides detailed
descriptions on the buttons and controls displayed in each screen.
Use this Help information to solve a problem that you may have with
an operation or to find more detailed information on a function.
The Help information can be displayed from the login screen or from
any of the screens used to specify settings.
To display the help information from the login screen
1.Click
refer to “3.1 Starting Up Client” (p. 15) and “3.3 Logging In”
(p. 18).
2.In the
you wish to display.
in the login screen. For details on the login screen,
Help
screen, click the topic (from those listed below) that
Help
•
Introduction
•
•
3.Help information for the selected item appears.
:Selecting this option displays explanations on
Login
Display Structure
:Selecting this option displays a summary
about PageScope Net Care.
the login screen.
:
Selecting this option displays explanations on
the Web browser screen used by PageScope
Net Care clients.
To display the help information from any of the screens
for specifying settings
1.Click thebutton in the screen for specifying the settings.
Help information for that screen appears.
17
3.3Logging In
3 Using PageScope Net Care Client
1.In the
2.In the
Language
PageScope Net Care text. You can choose from among the
following languages.
• English
• Czech
• Danish
• German
• Spanish
• French
• Italian
• Japanese
• Dutch
The client can increase the selection languages supported by the
Web browser by adding the appropriate language plug-in.
When a language is selected, the login screen appears in that
language.
The screens in the following descriptions assume that “English”
has been selected.
Login
Guest:
A Guest can view the status and settings of each device. Input of a
password is not required when logging in as Guest.
section, select the language you want to use for
section, select the appropriate login type (privileges).
Registered User:
A Registered User can change some of device settings and
PageScope Net Care server settings. Each registered user can log
in under a user name and password, which have been registered by
the administrator.
18
3 Using PageScope Net Care Client
Administrator:
An administrator can configure device management settings and
PageScope Net Care server settings. Logging in as Administrator
requires input of the proper administrator password.
The initial default administrator password is admin.
3.In the
4.After all the settings are the way you want, click the
View Style
PageScope Net Care screen. Select either a Java mode or the
HTML mode.
Important!
Logging in a client in the Java mode where the Java plug-in is
not installed displays a message asking if you want to install the
Java plug-in. What happens after you agree depends on the Web
browser you are using, as described below.
• Internet Explorer:
The Java plug-in is downloaded automatically from the
Internet and installed.
• Netscape:
Your browser automatically accesses a Java plug-in download
site on the Internet. You must perform the required download
and installation manually.
section, select the style you want to use for the
Login
button.
19
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