Konica Minolta OpenText FaxPress User Manual

FaxPress Connector for Konica Minolta MFP

Administrator Guide

FaxPress Connector for Konica Minolta MFP Administrator Guide ii

Edition

This document was last updated April 27, 2009.

Trademarks

Captaris, FaxPress are trademarks of Captaris, Inc. All other company names, brand names, and product names are the property and/or trademarks of their respective companies.

Copyright Notice

©2009 Captaris, Inc. All rights reserved.

Captaris
10885 NE 4th Street
Suite 400
Bellevue, WA 98004
[phone]
http://www.captaris.com

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any means without the written permission of Captaris, Inc.

Information in this document is subject to change without notice. Companies, names, and data used in examples herein are fictitious unless otherwise noted.

Portions of this product Copyright © 2002-2006 Glyph & Cog, LLC. Portions Copyright © 2001 artofcode LLC. This software is based in part on the work of the Independent JPEG Group. This software is based in part on the work of the
Freetype Team. Portions Copyright © 1998 Soft Horizons. Portions Copyright © 2001 URW++. All Rights Reserved. Outside In® Viewer Technology © 1992-2004 Stellent Chicago, Inc. All rights reserved. Includes Adobe® PDF Library
technology. Adobe, Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated. Portions Copyright ©1999 Ligature. Portions Copyright © TMS, Inc. 1994-2001. All rights reserved. This product includes software developed
by The Apache Software Foundation (http://www.apache.org/).

Certain portions of this software are copyrighted by Ligature Ltd. who makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability and fitness for any particular
purpose. The Ligature portion of the software is licensed by Ligature as is.

Part Number 61-1384-001

END USER LICENSE AGREEMENT for Captaris FaxPress Module

IMPORTANT–READ CAREFULLY: This End User License Agreement
(“EULA”) is a legal agreement between you (either an individual or a single
entity) and Captaris, Inc. (“Captaris”) for the Captaris software product
identified above, which includes computer software and may include
associated media, printed materials, and “online” or electronic documentation
(“Product”).

YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY
INSTALLING, COPYING OR OTHERWISE USING THE PRODUCT. IF YOU
DO NOT AGREE TO THE TERMS OF THIS EULA, DO NOT INSTALL, COPY
OR USE THE PRODUCT. INSTEAD, YOU MAY RETURN THE PRODUCT
TO YOUR PLACE OF PURCHASE FOR A FULL REFUND.

* Software License. Subject to the terms and conditions herein, Captaris
grants you a non-exclusive, non-transferable, personal license to install, run and
use one copy of the software provided as part of the Product on a single
computer that is owned or controlled by you for use as an add on module to a
single RightFax server or FaxPress device that you have properly licensed.

•

* Documentation. You may make and use a reasonable number of copies of
any documentation provided with the Product; provided, that such copies will
only be used for internal business purposes and are not to be republished or
redistributed (either in hard copy or electronic form) beyond your premises.

* Backup. You may make one copy of the Product for back-up and archival
purposes.

* Updates. Any software provided to you by Captaris which updates or
supplements the original Product is governed by this EULA unless separate
license terms are provided with such updates or supplements, in which case,
such separate terms will govern.

* License Limitations. The preceding licenses apply only to the extent you have
ordered and paid for the Product license. The preceding states the entirety of
your rights with respect to the Product. Captaris reserves all rights not
expressly granted to you in this EULA. Without limiting the foregoing, you will
not, and you will not authorize or permit any third party to:

(a) use the Product for any purpose other than as an add on module to a

properly licensed RightFax server or FaxPress device used for your
internal business purposes;

(b) license, distribute, lease, rent, lend, transfer, assign or otherwise dispose

of the Product or use the Product in any commercial hosted or service
bureau environment;

iii

FaxPress Connector for Konica Minolta MFP Administrator Guide iv

(c) reverse engineer, decompile, disassemble or attempt to discover the

source code for or any trade secrets related to the Product, except and
only to the extent that such activity is expressly permitted by applicable
law notwithstanding this limitation;

(d) adapt, modify, alter, translate or create any derivative works of the

Product;
(e) use the Product with more than one RightFax server or FaxPress device;
(f) remove, alter or obscure any copyright notice or other proprietary rights

notice on the Product;
(g) disclose the results of any benchmark testing using the Product to any

third party, or
(h) circumvent or attempt to circumvent any methods employed by Captaris

to control access to the components, features or functions of the

Product.

* Audit. Captaris shall have the right to audit your compliance with the terms
of this EULA. You agree to grant access to Captaris to facilities, equipment,
books, records and documents and to otherwise reasonably cooperate with
Captaris in order to facilitate any such audit.

* Ownership. The Product is valuable property of Captaris and its suppliers
and is protected by copyright and other intellectual property laws and treaties.
Captaris or its suppliers own all right, title and interest in and to the Product
and all copyright and other intellectual property rights in the Product.

* Limited Warranty. Captaris warrants to you that the components of the
Product for which you have paid the applicable license fees will perform
substantially in accordance with the accompanying Product manual for a
period of thirty (30) days from the date of receipt.

terminate this EULA as it pertains to the nonconforming component and return
the license fee paid by you for the nonconforming component. To the maximum
extent permitted by applicable law, the foregoing sets forth Captaris's and its
suppliers’ entire liability and your sole and exclusive remedy for breach of the
limited warranty set forth above. THE LIMITED WARRANTY SET FORTH
ABOVE IS VOID IF THE FAILURE IS DUE TO ACCIDENT, ABUSE OR
MISAPPLICATION AND DOES NOT APPLY TO AN EVALUATION EDITION.
Any replacement component will be warranted for the remainder of the original
warranty period, if any.

* Indemnification. Captaris will defend you against any judicial proceeding
based upon a third party claim that the Product infringes any U.S. patent, U.S.
trademark, copyright or trade secret and will indemnify you against any
damages, judgments and costs finally awarded against you in such
proceeding; provided that, you: (a) give Captaris prompt written notice of the
claim; (b) permit Captaris to control the defense and settlement of the claim;
and (c) cooperate with Captaris in the defense and settlement of the claim.
Captaris's defense and indemnification obligations will not apply to any actual
or alleged infringement based upon: (i) modification of the Product by anyone
other than Captaris, (ii) abuse, misapplication or casualty loss, (iii) use of the
Product in combination with any other program or device, if such infringement
would have been avoided but for such modification or combination, or (iv)
failure to install or use any error corrections, fixes or other updates furnished by
Captaris, if such infringement could have been avoided by such installation or
use. In the event the Product or your use of the Product is held to infringe or in
Captaris’s reasonable judgment is likely to infringe any third party intellectual
property right, Captaris may, at its option, (x) obtain a license for you to
continue to use the Product, (y) modify the Product so that it is noninfringing, or
(z) terminate this EULA and refund a portion of the license fee paid by you for
the Product prorated over three (3) years from the date of purchase.

* Exclusive Remedy. If a component of the Product fails to conform to the
foregoing warranty, then Captaris will use commercially reasonable efforts to
repair or replace the nonconforming component. If Captaris is unable to repair
or replace the nonconforming component or determines, in its sole discretion,
that repair or replacement is not practicable, then Captaris may instead

* Disclaimer of Warranties. EXCEPT AS EXPRESSLY SET FORTH ABOVE,
CAPTARIS AND ITS SUPPLIERS PROVIDE THE PRODUCT “AS IS” AND
WITH ALL FAULTS. CAPTARIS AND ITS SUPPLIERS HEREBY DISCLAIM
ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY,
ARISING BY LAW OR OTHERWISE, INCLUDING BUT NOT LIMITED TO
ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE OR USE, TITLE AND NONINFRINGEMENT,
WITH REGARD TO THE PRODUCT. WITHOUT LIMITING THE
FOREGOING, CAPTARIS DOES NOT WARRANT THAT THE PRODUCT
WILL BE FREE OF BUGS, ERRORS, VIRUSES OR OTHER DEFECTS.

* Disclaimer of Certain Damages. IN NO EVENT WILL CAPTARIS OR ITS
SUPPLIERS BE LIABLE FOR THE COST OF COVER OR FOR ANY
INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR
SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, BUT
NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR
BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY
TO USE THE PRODUCT OR OTHERWISE UNDER OR IN CONNECTION
WITH THIS EULA OR THE PRODUCT, WHETHER BASED ON
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR
OTHER THEORY EVEN IF CAPTARIS HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.

* U.S. Government License Rights. All Product provided to the U.S.
Government is provided with the commercial license rights and restrictions
described in this EULA. By installing, copying or using the Product, the U.S.
Government agrees that the Product is "commercial computer software" or
"commercial computer software documentation" within the meaning of FAR
Part 12.

* Trademarks. This EULA does not grant you any rights in connection with any
trademarks or service marks of Captaris or its suppliers.

* Termination. Without prejudice to any other rights, Captaris may terminate
this EULA if you do not abide by the terms and conditions contained herein. In
such event, you must cease use of the Product and destroy all copies of the
Product and all of its component parts.

* Transfer. You may not transfer your rights under this EULA to any third party.

* Limitation of Liability. CAPTARIS’S AND ITS SUPPLIERS’ LIABILITY
ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE
PRODUCT OR OTHERWISE UNDER OR IN CONNECTION WITH THIS
EULA OR THE PRODUCT IS LIMITED TO THE AMOUNT ACTUALLY PAID
BY YOU FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF
DAMAGES YOU MAY INCUR AND WHETHER BASED ON CONTRACT,
TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER
THEORY. The foregoing disclaimer of warranties, disclaimer of certain
damages and limitation of liability will apply to the maximum extent permitted by
applicable law. The laws of some states/jurisdictions do not allow the
exclusion of implied warranties or the exclusion or limitation of certain
damages. To the extent that those laws apply to this EULA, the exclusions and
limitations set forth above may not apply to you.

* Export Restrictions. You acknowledge that the Product is subject to U.S.
export restrictions. You agree to comply with all applicable laws and
regulations that apply to the Product, including without limitation the U.S.
Export Administration Regulations.

* Governing Law; Jurisdiction. Unless expressly prohibited by local law, this
EULA is governed by the laws of the State of Washington, U.S.A. without
regard to any conflict of law principles to the contrary. The 1980 U.N.
Convention on Contracts for the International Sale of Goods or any successor
thereto does not apply. You hereby irrevocably submit to jurisdiction of the
state and federal courts located in King County, Washington with respect to
any proceeding under this EULA or relating to the Product. You will not
prosecute any action, suit, proceeding or claim arising under or by reason of
this EULA except in such courts.

* Attorneys' Fees. In any action or proceeding to enforce rights under this
Agreement, the prevailing party will be entitled to recover costs and reasonable
attorneys' fees.

* Severability. If any provision of this EULA is held by a court of competent
jurisdiction to be invalid, illegal, or unenforceable, the remainder of this EULA
will remain in full force and effect.

End User License Agreement for Captaris RightFax ESA MFP Module v

* English Language. It is the express wish of the parties that this Agreement
and all related documents be drawn up in English. C'est la volonté expresse
exigé par les parties que cette convention et tous les documents y afférents,
soient rédigés en anglais seulement.

* Entire Agreement. This EULA sets forth the entire agreement of Captaris and
you with respect to the Product and the subject matter hereof and supersedes
all prior and contemporaneous understandings and agreements whether
written or oral. No amendment, modification or waiver of any of the provisions
of this EULA will be valid unless set forth in a written instrument signed by the
party to be bound thereby.

FaxPress Connector for Konica Minolta MFP Administrator Guide vi

Contents

Chapter 1 Overview of the FaxPress and Konica Minolta

Integration................................................................................ 1

Requirements for Achieving Interoperability ...............................1

Setting Up the Konica Minolta MFP to Support

Interoperability ...................................................................................2

Listing of Konica Minolta MFP Devices that Support the

FaxPress ....................................................................................................2

Installation Requirements for Konica Minolta MFP Devices..........2

Determining Whether You Can Use a Konica Minolta MFP with

FaxPress ....................................................................................................3

Setting Up the FaxPress to Work with Konica Minolta MFP

Devices................................................................................................3

Starting Services .....................................................................................3

Chapter 2 Configuring the Konica Minolta MFP Module to Use

the FaxPress ............................................................................ 5

Registering the FaxPress Server with the Konica Minolta MFP

Device..................................................................................................5

Configuring the Application............................................................7

Setting Likely FaxPress Parameters................................................. 10

Displaying the Fax Recipient............................................10

Attaching a FaxPress Cover Page..................................10

Using Bill Back Codes ......................................................11

Appendix A Understanding the FaxPress External Document

Connector ...............................................................................13

Overview of the FaxPress External Document Connector....13

Using the FaxPress EDC Monitor...............................................13

Accessing the FaxPress EDC Monitor ......................................13

Viewing and Clearing Processor Events ...................................14

Viewing Processor Events ................................................................. 15

Clearing the Event Log ....................................................................... 16

Monitoring the Processor Services.................................................. 16

Accessing the Services dialog box and Changing

Service Status.................................................................... 16

Adding and Removing Processors................................ 17

Removing a Processor..................................................... 18

If you are adding processors to a remote computer..18

Configuring Processing Components.......................... 19

7

FaxPress Connector for Konica Minolta MFP Administrator Guide 8

Chapter 1

Overview of the FaxPress and Konica Minolta Integration

The Captaris FaxPress External Document Connector (EDC) for
Konica Minolta lets you connect supported Konica Minolta
Multifunction Product (MFP) devices to the FaxPress server for
faxing documents scanned on the Konica Minolta MFP device
directly. The EDC facilitates interoperation between the FaxPress
and Konica Minolta MFP devices that includes using a shared
directory and placing FaxPress commands on the touch screen of
the Konica Minolta MFP device. The EDC also provides monitoring
and management functions for the interoperation.

Because the FaxPress is a network fax server, additional hardware
and provisioned phone lines are not required for Konica Minolta
MFP devices to send faxes. Integrating the FaxPress server with
Konica Minolta MFP devices makes the FaxPress a resource for
the Konica Minolta MFP devices. Not only is communication
established between the FaxPress and Konica Minolta MFP
devices but a FaxPress user-interface is created for the
Konica Minolta MFP touch screen.

The integration process includes registering the FaxPress server
with the Konica Minolta MFP device. Registration allows you to
make the FaxPress a menu option for Konica Minolta MFP device
users and to create a user-interface module for the FaxPress that
appears on the touch screen. You also specify a FaxPress user for
creating faxes. FaxPress keywords that map to FaxPress functions
are used to create the user interface. These keywords allow users

to set fax parameters on the Konica Minolta MFP device. Fax
parameters they can set include sending a cover page, recipient
address information, subject line, billing code and more.

Information the user inputs to create the FaxPress job is collected
in a separate file and sent along with the document file to the share
directory for processing. The EDC routinely polls the share
directory and causes the FaxPress to pull and process the files.
Information related to the fax transmission is retained by the
FaxPress and can be readily accessed by the FaxPress user used
to send the fax. The FaxPress can also return notification files to the
share directory regarding the transmission status of the job for the
Konica Minolta MFP device.

Requirements for Achieving Interoperability

This section lists the requirements required to achieve
interoperability between FaxPress and Konica Minolta MFP
devices. Refer to the FaxPress administrator guide for information
about configuring the FaxPress server. Refer to the documentation
of the Konica Minolta MFP device for information about configuring
the device.

1

 FaxPress server with version 6.0 or later software installed

 FaxPress user account

 E-mail profile completed (required for sending e-mail)
 Billing code (“Enforce Bill Back Code” option enabled in

user profile, code must be registered with the FaxPress
server)

FaxPress Connector for Konica Minolta MFP Administrator Guide 2

Table 1–1 Partial List of Konica Minolta MFP Devices that Support
FaxPress Integration

Monochrome Color

bizhub 360 bizhub C203

Note A Walkup user account is available on FaxPress 6.0 units for

occasions such as these. You can modify the default account to suit your
environment. If a Walkup user account does not exist on the FaxPress,
you can create one.

 Cover sheet (required to use cover sheets)

Note Information from the FaxPress user profile is used to populate

sender fields in cover pages and job folders.

 Konica Minolta MFP device that supports the FaxPress (see

Setting Up the Konica Minolta MFP to Support Interoperability)

 Connect the Konica Minolta MFP device to the network
 Register the FaxPress with the Konica Minolta MFP device
 Create an application (service) on the Konica Minolta device for

using the FaxPress

Setting Up the Konica Minolta MFP to Support
Interoperability

This section provides information about Konica Minolta MFP
requirements for interoperability with the FaxPress.

Listing of Konica Minolta MFP Devices that Support the
FaxPress

Table 1–1 provides a partial list of Konica Minolta MFP devices that
you can integrate with the FaxPress. For a more complete and
updated listing, go to:

http://www.captaris.com/products_and_solutions/downloads/.

bizhub 420 bizhub C250

bizhub 500 bizhub C252

bizhub 600 bizhub C253

bizhub 750 bizhub C300

bizhub C351

bizhub C352

bizhub C353

bizhub C450

bizhub C451

bizhub C550

bizhub C650

Installation Requirements for Konica Minolta MFP
Devices

This section lists the requirements for Konica Minolta MFP devices
to use the FaxPress. Make sure that he following are true before
you attempt to connect the Konica Minolta MFP device with the
FaxPress:

 Konica Minolta optional fax kit is not installed
 Internet faxing is disabled
 Konica Minolta MFP device is connected to the network

Determining Whether You Can Use a Konica Minolta MFP
with FaxPress

To determine the compatibility of your Konica Minolta MFP device
with FaxPress, do the following:

1. In a Web browser of a local PC workstation, enter the

IP address of the Konica Minolta MFP device. The PageScope
Web Connection appears.

2. Click the Administrator radio button and click the Login

button.

3. In the Administrator Password field, enter the password used

for the system administrator and click OK. Refer to the
operations manual for your Konica Minolta device for
information about the default password.

4. Click the Scan button. The scan page appears.

Setting Up the FaxPress to Work with
Konica Minolta MFP Devices

The FaxPress is preconfigured to work with Konica Minolta MFP
devices without additional configuration. However, if you want to
allow Konica Minolta MFP users to send documents attached to
e-mail using the FaxPress, you must do the following:

 Configure the FaxPress server profile with e-mail information

including the IP address and communication port number of the
SMTP server that you want the FaxPress to use

 For ad hoc users to use e-mail, modify the Walkup user profile in

the FaxPress to include e-mail return address information

Refer to the FaxPress administrator guide for instructions about
configuring FaxPress server and FaxPress user profiles.

5. In the menu on the left hand side of the page, locate

Application Registration.

If the Application Registration option appears, you can integrate
the Konica Minolta MFP device with the FaxPress.

If the Application Registration option does not appears, you
cannot integrate the Konica Minolta MFP device with the
FaxPress. Please contact your authorized Konica Minolta
service provider for information about setting up the
Konica Minolta MFP device to use third-party faxing.

   

Starting Services

The EDC service is configured to run automatically. If you need to
start the service, follow these steps:

1. On the FaxPress server, click Start > My Computer or Start >

All Programs > Accessories > Windows Explorer > My
Computer.

2. Navigate to Local Drive C: > Programs Files > RightFax >

EDC > BIN > EDCMon.exe. The EDC Monitor appears.Select
Tools > Services.

3. Click Start All Services.

4. Click Close to close the window.

   

Chapter 1 Overview of the FaxPress and Konica Minolta Integration 3

FaxPress Connector for Konica Minolta MFP Administrator Guide 4

Chapter 2

Configuring the Konica Minolta MFP Module to Use the FaxPress

This chapter describes how to register the FaxPress server with the
Konica Minolta MFP and how to create FaxPress applications on
the Konica Minolta MFP device. FaxPress applications are
FaxPress services with preconfigured parameters. This chapter
discusses using Konica/Minolta PageScope Web Connection to
register the FaxPress server and to create FaxPress applications.
Please refer to the Konica/Minolta PageScope Web Connection
documentation for information about accessing the PageScope
Web Connection utility and registering and configuring
applications.

This document approaches registering and configuring the
FaxPress server with the Konica Minolta MFP as though it is the
first such application that you are registering. However, for the sake
of clarity, we have opted to break the initial set up into two parts.
The first part describes how to register the hardware. The process
that you actually follow my differ depending on a number of factors
including but not exclusive to the Konica Minolta MFP module and
the current configuration. Refer to your Konica Minolta MFP
documentation for detailed instruction.

Registering the FaxPress Server with the
Konica Minolta MFP Device

The section describes how to register the FaxPress server with the
Konica Minolta device.

Note The graphical user-interface screens that appear in this document

may differ from those that appear on your Konica Minolta MFP device
depending on many factors including model and version of release. Refer
to your Konica Minolta MFP documentation for instructions about how to
configure the device to use an external application.

Requirements

 Optional fax kit not installed
 Internal faxing is disabled

To register your Konica Minolta MFP device to use the FaxPress
server for faxing, do the following:

1. In a Web browser of a local PC workstation, enter the

IP address of the Konica Minolta MFP device. The PageScope
Web Connection appears. See Step Figure 2.1.

5

FaxPress Connector for Konica Minolta MFP Administrator Guide 6

Figure 2.1 PageScope Web Connection Page

2. Click the Administrator radio button and click the Login

button.

3. In the Administrator Password field, enter the password used

for the system administrator and click OK. Refer to your
Konica Minolta device operations manual for information about
the default password.

Figure 2.2 Application List

6. In the Application List select a Not Registered listing.

Note You may choose to replace an existing application. Refer to the

Konica Minolta User Guide [PageScope Web Connection Operation]
documentation for information on how to edit an application profile.

7. Click the Registration/Edit button. The Application

Registration template page appears. See Step Figure 2.3.

Figure 2.3 Application Registration Template Page

4. Click the Scan button. The scan page appears.

5. Locate and click Application Registration in the menu on the

left hand side of the page. The Application List will appear. See
Step Figure 2.2.

8. Click the Not use application template radio button and click

Next. The Application Registration Application Settings page

appears. See Step Figure 2.4.

Figure 2.4 Application Registration Application Settings Page

9. In the Application Name field, enter the name that you want to

use for the FaxPress that will appear on the button in the
Konica Minolta touch-screen menu.

10. In the Host Address field, enter the IP address of the FaxPress

server that you want to use.

15. In the PASV Mode field, select Off.

16. In the Proxy field, select Off.

17. In the Port No field, enter 21.

18. Click Next. The Custom List Items page appears.

   

Configuring the Application

After you have input registration data, you must specify the
parameters that you want the fax application to use. These
parameters must include a parameter that identifies the FaxPress
mailbox that will be used to generate the fax. Other parameters
allow you to specify features that users can use when they use this
application to send a fax. Table 2.1 lists the available
Konica Minolta MFP fax functions and maps them to the equivalent
FaxPress parameter.

For each parameter that you configure for the application, a button
will appear on the touch-screen interface on the Konica Minolta
MFP device. When the user presses a button, a soft keyboard or
other interactive tool will appear allowing the user to input the
required information. This section describes how to configure
application parameters.

Note You must create a function button for a FaxPress user.

11. In the File Path field, enter kmbt. This specifies where the

Konica Minolta MFP device is to deliver files to the FaxPress
for processing.

12. In the User ID field, enter anonymous.

13. Leave the Password field blank.

14. In the anonymous field, select ON.

Chapter 2 Configuring the Konica Minolta MFP Module to Use the FaxPress 7

FaxPress Connector for Konica Minolta MFP Administrator Guide 8

Table 2.1 FaxPress Keywords for Konica Minolta Application

Table 2.1 FaxPress Keywords for Konica Minolta Application

Konica Minolta
EDC Function
Name

FaxPress
Parameter Description

ID FaxPress mailbox IDAllows any valid FaxPress user

to send a fax or e-mail. The
default user is used when the
Konica Minolta operator does
not valid FaxPress user.

Name Recipient Name Allows the Konica Minolta

operator to specify the fax
recipient. The recipient name is
displayed on the cover sheet
and elsewhere in the FaxPress.

Password Password Allows users with personal

passwords to enter their
password to log in to their
FaxPress account. Password
can be up to 11 characters. If
password is blank, press
space bar.

Authentication Not Used

Delay Send Date
Time

Delivery Options Allows user to specify the time

that the FaxPress is to send the
job.

Billing Code 1 Billback Code Allows user to attach a valid

FaxPress bill back code 1 to
outbound document.
Transmission will fail if billing
code is not pre-registered.

Konica Minolta
EDC Function
Name

FaxPress
Parameter Description

Billing Code 2 Billback Code 2 Allows user to attach a valid

FaxPress bill back code 2 to
outbound document.
Transmission will fail if billing
code is not pre-registered.

Cover Sheet Cover Page Allows a cover sheet to be sent

with fax or e-mail. You must
specify a cover sheet that is
installed on the FaxPress
server.

Subject Subject Allows the user to include a

subject line with the fax or
e-mail. Appears in the
Description field of the
Outgoing Faxes list in the
FaxPress client and the cover
page.

General Fax

Not Used

Number

General Voice

Not Used

Number

Personal Fax

Not Used

Number

Personal Voice

Not Used

Number

Document

Not Used

Password

Hold For Preview Not Used

Table 2.1 FaxPress Keywords for Konica Minolta Application

2. Create a default FaxPress user as follows:

Konica Minolta
EDC Function
Name

Timeout Date
Time

Delivery Not Used

FaxPress
Parameter Description

Not Used

To create function buttons, do the following:

1. Navigate to the Application Registration Custom Item List

page. See Figure 2.5

Figure 2.5 Custom List Items Page

a. In the top slot in the Customer List table, click the pencil

icon. The Function Settings page appears. See Figure 2.6.

Figure 2.6 Function Settings Page

b. In the Function Name field, select ID to allow users to

specify the FaxPress user account they want to use to send
faxes and e-mails. (Groups are not supported.)

c. In the Button Name field, enter the name that you want to

appear on the button in the touch screen.

For example, if you are allowing users to use their FaxPress
account, you might mark the button Sender or use the name
of the default value. If you are not allowing users to use their
own FaxPress accounts, we recommend that you use the
default value name.

d. In the Display Method field, select Enable. Enable is the

default value.

Chapter 2 Configuring the Konica Minolta MFP Module to Use the FaxPress 9

FaxPress Connector for Konica Minolta MFP Administrator Guide 10

e. In the Default Value field, enter the name of a valid

FaxPress user account.

This user will be used to generate outbound faxes and
e-mails unless the Konica Minolta operator enters a valid
FaxPress user name in the field. Return information from the
profile of this user will appear on the cover page and other
FaxPress records. We recommend that you make Guest or
Walkup as the default user.

f. Click Apply. A confirmation message appears.

g. Click Ye s. The Custom Settings page appears.

h. Repeat Steps a through g for each button that you want to

appear in the touch screen for the FaxPress.

Note We recommend that you create a setting using the subject

function name. Text that the user input for this setting will
appear as the Description in the FaxPress server record and
on cover pages.

i. Click Apply. The information is transferred to the

Konica Minolta device.

3. Click OK.

4. Logout of PageScope Web Connection.

   

Setting Likely FaxPress Parameters

This section describes how to configure FaxPress parameters that
you are likely to be use.

Displaying the Fax Recipient

to set the recipient attribute on the Konica Minolta device. To set
the recipient attribute for the FaxPress on the Konica Minolta
device, do the following:

1. In PageScope Web Connection, navigate to the Custom

Settings page.

2. Click the pencil icon for the first available slot.

3. In the Button Name field, enter the name that you want to use

to indicate the name of the Fax recipient.

4. In the Function Name field, select Name.

5. In the Display Method field, select Enable.

6. Click Apply.

   

Attaching a FaxPress Cover Page

You can create a Konica Minolta MFP custom setting that sends a
FaxPress cover page with the fax. Users may specify any cover
page registered with the FaxPress or not send a cover page.
However, to send a cover page the user must know the correct
name of the cover page file in the FaxPress. This section describes
how to configure a setting to send a cover page. To send a
FaxPress cover page with outbound faxes, do the following:

1. In PageScope Web Connection, navigate to the Custom

Settings page.

2. Click the pencil icon for the first available slot.

3. In the Button Name field, enter the name that you want to use

to indicate that a cover page is available.

4. In the Function Name field, select CoverSheet.

You can create a Konica Minolta MFP custom setting that allows
the FaxPress to display the name of the fax recipient on the cover
page and elsewhere that is applicable. This section describes how

5. In the Display Method field, select Enable.

6. In the Default Value field, enter the name of the cover page

including the .doc extension that you want to use as it appears
in the Cover Page folder on the FaxPress. This cover page will
be used unless the send specifies otherwise.

Note When this field is left blank, a cover page will not be sent

unless the user enters the name (and extension) of the cover page to
use in the field in the touch screen.

Note The cover page specified in this field overrides the default

cover page specified in the profile of the FaxPress user.

7. Click Apply.

   

Using Bill Back Codes

You can configure the application to use billback codes. Billback
codes that users use must be preregistered in the FaxPress server.
The FaxPress will not process a job that has an invalid billback
code. To configure the application to use billback codes, do the
following:

5. In the Display Method field, select Enable.

6. Click Apply.

   

1. In PageScope Web Connection, navigate to the Custom

Settings page.

2. Click the pencil icon for the first available slot.

3. In the Button Name field, enter the name that you want to use

to indicate billback code.

4. In the Function Name field, do either of the following:

 Select Billing Code 1 for FaxPress Billing Code entries.
 Select Billing Code 2 for FaxPress Billing Code 2 entries.

Chapter 2 Configuring the Konica Minolta MFP Module to Use the FaxPress 11

FaxPress Connector for Konica Minolta MFP Administrator Guide 12

Appendix A

Understanding the FaxPress External Document Connector

Overview of the FaxPress External Document
Connector

The FaxPress External Document Connector (EDC) is a module for
the FaxPress server that monitors the MFP repository folder for
documents to process and transmit. The FaxPress External
Document Connector processes documents using a set of steps
called a “DataFlow.” The DataFlow is comprised of several distinct
processes called “Flowpoints.” Each Flowpoint monitors a specific
folder for fax documents, acts on the documents, and then passes
them on to the next Flowpoint.

Using the FaxPress EDC Monitor

The FaxPress External Document Connector includes a
management tool called the FaxPress External Document
Connector Monitor (FaxPress EDC Monitor). Use the FaxPress
EDC Monitor to monitor the status of the connectors and
processors under the control of the FaxPress EDC, add and delete
processor services, and configure the FaxPress EDC components.

Caution The FaxPress EDC Monitor application does not display errors

that occur with individual processors. It will only report specific job files
that have encountered errors. To check for errors in the FaxPress External
Document Connector’s processors, you must review the Event Log.

Accessing the FaxPress EDC Monitor

This section describes how to access the FaxPress EDC monitor.
To run the FaxPress EDC Monitor program, select Start >

Programs (or All Programs) > FaxPress EDC Monitor. The
FaxPress EDC Monitor program window opens. See Figure A.1.

Figure A.1 The FaxPress External Document Connector Monitor

13

FaxPress Connector for Konica Minolta MFP Administrator Guide 14

Installed MFP Module extensions are listed in the top left pane, and
the DataFlow and individual Flowpoints are displayed in the bottom
left pane. In the top right pane, all of the processors that are
required by the Flowpoints are listed, and the separate instances of
each processor are listed in the bottom right pane. Current status
information is displayed for all objects listed in the FaxPress EDC
Monitor. Table A.1 defines each of the status columns in the right
pane.

Table A.1 FaxPress EDC Monitor Status Definitions

Column
heading

Definition

Status The FaxPress External Document Connector

component’s status. Possible values are:

 Failed - The component has shut down.
 Hung - The component is no longer responding.
 Job Errors - Errors prevented the image from

processing.

 OK - The image was processed successfully.

Done The total number of fax images that have been

completed by this component.

Pending The total number of jobs currently queued for

processing by this component.

Errors The total number of processing errors that have

been logged by this component.

Table A.1 FaxPress EDC Monitor Status Definitions

Column
heading

Definition

Bad Jobs The total number of jobs that could not be

processed and have been abandoned by this
component.

Activity The current active state of the component.

Possible values are:

 Idle - The component is currently inactive.
 Processing Job - The component is currently

processing a job.

 Paused - The component has been paused. No

jobs will be processed.

 Shut Down - The component service is currently

stopped.

   

Viewing and Clearing Processor Events

In addition to viewing processor activity in FaxPress EDC Monitor,
you can view and clear the processor Event Log. This section
describes how to view and clear processor events.

Warnings The total number of processing warnings that have

been logged by this component.

Viewing Processor Events

This section describes how to view processor events. To view
processor events, do the following:

1. With FaxPress EDC Monitor open, click View > Event Log. A

page listing processors for events you can view appears. See
Figure A.2.

Figure A.2 Page Listening Processors

Click the processor for which you want to view the event log.

2.

Figure A.3 shows an example of an event log.

Figure A.3 The FaxPress EDC Monitor Event Log

FaxPress EDC Monitor places a check mark next to your current

Note

view in the View menu to indicate which screen you are looking at. You
can alternate between views as often as you like.

3. To return to the standard FaxPress EDC Monitor view, click

View > Activity.

Note You can refresh the Activity screen or the Event Log by clicking

View>Refresh.

   

15

FaxPress Connector for Konica Minolta MFP Administrator Guide 16

Clearing the Event Log

This section describes how to clear the event log. To clear the
event log, do the following:

1. With FaxPress EDC Monitor open, click Edit > Clear All

Events. The Clear Processor Events dialog box appears. See

Figure A.4.

Figure A.4 Clear Processor Events Dialog Box

2.

Do one of the following:

 Click Yes to clear all events.
 Click No to cancel.

Accessing the Services dialog box and Changing Service
Status

To access the Services dialog box and change the status of
services, do the following:

1. On the FaxPress server, select Start > Programs (or All

Programs) > FaxPress EDC Monitor. The FaxPress EDC
Monitor program window appears.

2. Select Tools > Services. The Services dialog box appears.

See Figure A.5.

Figure A.5 The Services Dialog Box

   

Monitoring the Processor Services

The FaxPress EDC Manager and all of the individual processors
that are managed by the FaxPress EDC are installed as services.
The FaxPress EDC Monitor can be used to view the status of these
services and to add and remove services. This section describes
how to monitor the status of the FaxPress EDC processor services.

This dialog box displays the status of the FaxPress EDC
Manager service (which controls all of the processors) as well
as the status of the individual processors.

3. To start or stop a service, either of the following:

 To start or stop an individual service, select the service name

and click Start Service or Stop Service.

 To start or stop all of the services, select the computer name

at the top of the list and click Start All Services or Stop All
Services.

   

Adding and Removing Processors

You can run a maximum of 16 of each type of processor.
Processors can be run on the FaxPress server or on remote
computers to take advantage of the additional processor power.
This section describes how to add and remove processors.

Note Although it is possible to install and configure more than 16 of

each type of processor, only 16 of each will actually function at any given
time.

To add new instances of a processor, do the following:

1. Launch the FaxPress EDC Monitor and select Tools >

Services to open the Services dialog box.

Figure A.6 The Add a Service Dialog Box

In the Services field, select the service that you want to add.

4.

2. If you want to add the service to a remote computer that is not

listed, click Add Computer and specify the name of the remote
computer.

3. Select the computer to which you want to add the service and

click Add Service. This opens the Add a Service dialog box.
See Figure A.6.

5. In the Startup Type field, select the method that you want to

use for starting the service.

6. Under Login Account section, do the following:

a. In the Account field, enter the user name that the service

will use to start up. This user account should have full
administrative privileges to the computer you selected in
Step 3.

b. In the Password field, enter the password for the user

account.

c. In the Confirm Password field, enter the password.

17

FaxPress Connector for Konica Minolta MFP Administrator Guide 18

7. Click OK.

Note If you are adding processors to a remote computer and you

receive the message “EDC Manager has not been properly
configured to allow services to be installed,” or if the services fail to
start, see the following section on adding processes to a remote
computer.

   

Removing a Processor

This section describes how to remove a processor. To remove
processors, do the following:

Warning At least one service must be present for each process type for

the system to function.

1. Run the FaxPress EDC Monitor and select Tools > Services

to open the Services dialog box.

2. Select the service name.

3. Click Stop Service.

4. When the service is stopped, click Remove Service.

1. Run the FaxPress EDC Monitor and select Tools > Advanced

EDC Configuration to open the Captaris EDC Configuration
dialog box.

2. Click the System tab and click the Core button. This opens the

EDC System Settings dialog box.

Figure A.7 Specifying the remote paths that let you add
processes to remote computers

   

If you are adding processors to a remote computer

To run FaxPress External Document Connector processors, a
remote computer must know how to locate certain folders on the
FaxPress server used by the processors. You must enter the share
names of these folders in the FaxPress External Document
Connector Manager Configuration before you will be able to run
the processor on remote computers.

3.

In the Remote Paths section of the dialog box, in the Root
Directory field, enter the UNC path to the share name of the

FaxPress\EDC folder on the computer on which the FaxPress
External Document Connector is installed (the FaxPress
server).

Example \\RFSERV\Program Files\FaxPress\EDC

4. In the Shared Directory box, enter the UNC path to the share

name of the FaxPress\Shared Files folder on the computer on
which the FaxPress External Document Connector is installed
(the FaxPress server).

Example \\RFSERV\Program Files\FaxPress\Shared Files

To access the Captaris EDC Generic Processor Configuration
screen, do the following:

1. On the FaxPress server, select Start > Programs (or All

Programs) > FaxPress EDC Monitor. The FaxPress EDC

Monitor program window opens.

Configuring Processing Components

You may need to perform additional processor configuration. Some
common instances where additional processor configuration may
be necessary include:

 Setting the logging level for an individual process for

troubleshooting purposes

 Adjusting the delay between processes - anywhere from 5

minutes to 24 hours

 Pausing processing to troubleshoot a job file with the help of

a Captaris FaxPress Product Support Representative

 Debugging a process with the help of a Captaris FaxPress

Product Support Representative

This section describes how to access the Captaris EDC Generic
Processor Configuration dialog box that allows you to alter
processor configuration.

Warning We strongly recommend that you do not attempt to make

changes to Advanced EDC Configuration settings unless you are very
familiar with advanced options. If you are not experienced with advanced
options, it is highly recommended that you contact the FaxPress Product
Support Group at [phone] for help with all changes to advanced
functionality.

2. Select Tools > Advanced EDC Configuration.

3. Click on the System tab.

4. Click Processors. The Captaris EDC Generic Processor

Configuration dialog box appears. See Figure A.8.

Figure A.8 Captaris EDC Generic Processor Configuration Dialog
Box

5.

Click on each processor that you want to configure. The dialog
box is populated with information the processor as shown in
Figure A.9.

19

Figure A.9 Processor Configuration Dialog Box Populated for a
Processor

We recommend that you do not attempt to make changes
unless you are experienced with FaxPress advanced
functionality. Contact the FaxPress Product Support Group at
[phone] for assistance.

FaxPress Connector for Konica Minolta MFP Administrator Guide 20

   