Konica Minolta OpenText FaxPress User Manual

FaxPress Connector for Konica Minolta MFP

Administrator Guide

FaxPress Connector for Konica Minolta MFP Administrator Guide ii

Edition

This document was last updated April 27, 2009.

Trademarks

Captaris, FaxPress are trademarks of Captaris, Inc. All other company names, brand names, and product names are the property and/or trademarks of their respective companies.

Captaris 10885 NE 4th Street Suite 400 Bellevue, WA 98004 (425) 455-6000 http://www.captaris.com

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any means without the written permission of Captaris, Inc.

Information in this document is subject to change without notice. Companies, names, and data used in examples herein are fictitious unless otherwise noted.

Portions of this product Copyright © 2002-2006 Glyph & Cog, LLC. Portions Copyright © 2001 artofcode LLC. This software is based in part on the work of the Independent JPEG Group. This software is based in part on the work of the Freetype Team. Portions Copyright © 1998 Soft Horizons. Portions Copyright © 2001 URW++. All Rights Reserved. Outside In® Viewer Technology © 1992-2004 Stellent Chicago, Inc. All rights reserved. Includes Adobe® PDF Library technology. Adobe, Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated. Portions Copyright ©1999 Ligature. Portions Copyright © TMS, Inc. 1994-2001. All rights reserved. This product includes software developed by The Apache Software Foundation (http://www.apache.org/).

Certain portions of this software are copyrighted by Ligature Ltd. who makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability and fitness for any particular purpose. The Ligature portion of the software is licensed by Ligature as is.

Part Number 61-1384-001

END USER LICENSE AGREEMENT for Captaris FaxPress Module

IMPORTANT–READ CAREFULLY: This End User License Agreement (“EULA”) is a legal agreement between you (either an individual or a single entity) and Captaris, Inc. (“Captaris”) for the Captaris software product identified above, which includes computer software and may include associated media, printed materials, and “online” or electronic documentation (“Product”).

YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY INSTALLING, COPYING OR OTHERWISE USING THE PRODUCT. IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA, DO NOT INSTALL, COPY OR USE THE PRODUCT. INSTEAD, YOU MAY RETURN THE PRODUCT TO YOUR PLACE OF PURCHASE FOR A FULL REFUND.

* Software License. Subject to the terms and conditions herein, Captaris grants you a non-exclusive, non-transferable, personal license to install, run and use one copy of the software provided as part of the Product on a single computer that is owned or controlled by you for use as an add on module to a single RightFax server or FaxPress device that you have properly licensed.

•

* Documentation. You may make and use a reasonable number of copies of any documentation provided with the Product; provided, that such copies will only be used for internal business purposes and are not to be republished or redistributed (either in hard copy or electronic form) beyond your premises.

* Backup. You may make one copy of the Product for back-up and archival purposes.

* Updates. Any software provided to you by Captaris which updates or supplements the original Product is governed by this EULA unless separate license terms are provided with such updates or supplements, in which case, such separate terms will govern.

* License Limitations. The preceding licenses apply only to the extent you have ordered and paid for the Product license. The preceding states the entirety of your rights with respect to the Product. Captaris reserves all rights not expressly granted to you in this EULA. Without limiting the foregoing, you will not, and you will not authorize or permit any third party to:

(a) use the Product for any purpose other than as an add on module to a

properly licensed RightFax server or FaxPress device used for your internal business purposes;

(b) license, distribute, lease, rent, lend, transfer, assign or otherwise dispose

of the Product or use the Product in any commercial hosted or service bureau environment;

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FaxPress Connector for Konica Minolta MFP Administrator Guide iv

source code for or any trade secrets related to the Product, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation;

(d) adapt, modify, alter, translate or create any derivative works of the

Product; (e) use the Product with more than one RightFax server or FaxPress device; (f) remove, alter or obscure any copyright notice or other proprietary rights

notice on the Product; (g) disclose the results of any benchmark testing using the Product to any

third party, or (h) circumvent or attempt to circumvent any methods employed by Captaris

to control access to the components, features or functions of the

Product.

* Audit. Captaris shall have the right to audit your compliance with the terms of this EULA. You agree to grant access to Captaris to facilities, equipment, books, records and documents and to otherwise reasonably cooperate with Captaris in order to facilitate any such audit.

* Ownership. The Product is valuable property of Captaris and its suppliers and is protected by copyright and other intellectual property laws and treaties. Captaris or its suppliers own all right, title and interest in and to the Product and all copyright and other intellectual property rights in the Product.

* Limited Warranty. Captaris warrants to you that the components of the Product for which you have paid the applicable license fees will perform substantially in accordance with the accompanying Product manual for a period of thirty (30) days from the date of receipt.

terminate this EULA as it pertains to the nonconforming component and return the license fee paid by you for the nonconforming component. To the maximum extent permitted by applicable law, the foregoing sets forth Captaris's and its suppliers’ entire liability and your sole and exclusive remedy for breach of the limited warranty set forth above. THE LIMITED WARRANTY SET FORTH ABOVE IS VOID IF THE FAILURE IS DUE TO ACCIDENT, ABUSE OR MISAPPLICATION AND DOES NOT APPLY TO AN EVALUATION EDITION. Any replacement component will be warranted for the remainder of the original warranty period, if any.

* Indemnification. Captaris will defend you against any judicial proceeding based upon a third party claim that the Product infringes any U.S. patent, U.S. trademark, copyright or trade secret and will indemnify you against any damages, judgments and costs finally awarded against you in such proceeding; provided that, you: (a) give Captaris prompt written notice of the claim; (b) permit Captaris to control the defense and settlement of the claim; and (c) cooperate with Captaris in the defense and settlement of the claim. Captaris's defense and indemnification obligations will not apply to any actual or alleged infringement based upon: (i) modification of the Product by anyone other than Captaris, (ii) abuse, misapplication or casualty loss, (iii) use of the Product in combination with any other program or device, if such infringement would have been avoided but for such modification or combination, or (iv) failure to install or use any error corrections, fixes or other updates furnished by Captaris, if such infringement could have been avoided by such installation or use. In the event the Product or your use of the Product is held to infringe or in Captaris’s reasonable judgment is likely to infringe any third party intellectual property right, Captaris may, at its option, (x) obtain a license for you to continue to use the Product, (y) modify the Product so that it is noninfringing, or (z) terminate this EULA and refund a portion of the license fee paid by you for the Product prorated over three (3) years from the date of purchase.

* Exclusive Remedy. If a component of the Product fails to conform to the foregoing warranty, then Captaris will use commercially reasonable efforts to repair or replace the nonconforming component. If Captaris is unable to repair or replace the nonconforming component or determines, in its sole discretion, that repair or replacement is not practicable, then Captaris may instead

* Disclaimer of Warranties. EXCEPT AS EXPRESSLY SET FORTH ABOVE, CAPTARIS AND ITS SUPPLIERS PROVIDE THE PRODUCT “AS IS” AND WITH ALL FAULTS. CAPTARIS AND ITS SUPPLIERS HEREBY DISCLAIM ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, ARISING BY LAW OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE OR USE, TITLE AND NONINFRINGEMENT, WITH REGARD TO THE PRODUCT. WITHOUT LIMITING THE FOREGOING, CAPTARIS DOES NOT WARRANT THAT THE PRODUCT WILL BE FREE OF BUGS, ERRORS, VIRUSES OR OTHER DEFECTS.

* Disclaimer of Certain Damages. IN NO EVENT WILL CAPTARIS OR ITS SUPPLIERS BE LIABLE FOR THE COST OF COVER OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT OR OTHERWISE UNDER OR IN CONNECTION WITH THIS EULA OR THE PRODUCT, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF CAPTARIS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

* U.S. Government License Rights. All Product provided to the U.S. Government is provided with the commercial license rights and restrictions described in this EULA. By installing, copying or using the Product, the U.S. Government agrees that the Product is "commercial computer software" or "commercial computer software documentation" within the meaning of FAR Part 12.

* Trademarks. This EULA does not grant you any rights in connection with any trademarks or service marks of Captaris or its suppliers.

* Termination. Without prejudice to any other rights, Captaris may terminate this EULA if you do not abide by the terms and conditions contained herein. In such event, you must cease use of the Product and destroy all copies of the Product and all of its component parts.

* Transfer. You may not transfer your rights under this EULA to any third party.

* Limitation of Liability. CAPTARIS’S AND ITS SUPPLIERS’ LIABILITY ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT OR OTHERWISE UNDER OR IN CONNECTION WITH THIS EULA OR THE PRODUCT IS LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES YOU MAY INCUR AND WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY. The foregoing disclaimer of warranties, disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by applicable law. The laws of some states/jurisdictions do not allow the exclusion of implied warranties or the exclusion or limitation of certain damages. To the extent that those laws apply to this EULA, the exclusions and limitations set forth above may not apply to you.

* Export Restrictions. You acknowledge that the Product is subject to U.S. export restrictions. You agree to comply with all applicable laws and regulations that apply to the Product, including without limitation the U.S. Export Administration Regulations.

* Governing Law; Jurisdiction. Unless expressly prohibited by local law, this EULA is governed by the laws of the State of Washington, U.S.A. without regard to any conflict of law principles to the contrary. The 1980 U.N. Convention on Contracts for the International Sale of Goods or any successor thereto does not apply. You hereby irrevocably submit to jurisdiction of the state and federal courts located in King County, Washington with respect to any proceeding under this EULA or relating to the Product. You will not prosecute any action, suit, proceeding or claim arising under or by reason of this EULA except in such courts.

* Attorneys' Fees. In any action or proceeding to enforce rights under this Agreement, the prevailing party will be entitled to recover costs and reasonable attorneys' fees.

* Severability. If any provision of this EULA is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remainder of this EULA will remain in full force and effect.

End User License Agreement for Captaris RightFax ESA MFP Module v

* English Language. It is the express wish of the parties that this Agreement and all related documents be drawn up in English. C'est la volonté expresse exigé par les parties que cette convention et tous les documents y afférents, soient rédigés en anglais seulement.

* Entire Agreement. This EULA sets forth the entire agreement of Captaris and you with respect to the Product and the subject matter hereof and supersedes all prior and contemporaneous understandings and agreements whether written or oral. No amendment, modification or waiver of any of the provisions of this EULA will be valid unless set forth in a written instrument signed by the party to be bound thereby.

FaxPress Connector for Konica Minolta MFP Administrator Guide vi

Contents

Chapter 1 Overview of the FaxPress and Konica Minolta

Integration................................................................................ 1

Requirements for Achieving Interoperability ...............................1

Setting Up the Konica Minolta MFP to Support

Interoperability ...................................................................................2

Listing of Konica Minolta MFP Devices that Support the

FaxPress ....................................................................................................2

Installation Requirements for Konica Minolta MFP Devices..........2

Determining Whether You Can Use a Konica Minolta MFP with

FaxPress ....................................................................................................3

Setting Up the FaxPress to Work with Konica Minolta MFP

Devices................................................................................................3

Starting Services .....................................................................................3

Chapter 2 Configuring the Konica Minolta MFP Module to Use

the FaxPress ............................................................................ 5

Registering the FaxPress Server with the Konica Minolta MFP

Device..................................................................................................5

Configuring the Application............................................................7

Setting Likely FaxPress Parameters................................................. 10

Displaying the Fax Recipient............................................10

Attaching a FaxPress Cover Page..................................10

Using Bill Back Codes ......................................................11

Appendix A Understanding the FaxPress External Document

Connector ...............................................................................13

Overview of the FaxPress External Document Connector....13

Using the FaxPress EDC Monitor...............................................13

Accessing the FaxPress EDC Monitor ......................................13

Viewing and Clearing Processor Events ...................................14

Viewing Processor Events ................................................................. 15

Clearing the Event Log ....................................................................... 16

Monitoring the Processor Services.................................................. 16

Accessing the Services dialog box and Changing

Service Status.................................................................... 16

Adding and Removing Processors................................ 17

Removing a Processor..................................................... 18

If you are adding processors to a remote computer..18

Configuring Processing Components.......................... 19

FaxPress Connector for Konica Minolta MFP Administrator Guide 8

Chapter 1

Overview of the FaxPress and Konica Minolta Integration

The Captaris FaxPress External Document Connector (EDC) for Konica Minolta lets you connect supported Konica Minolta Multifunction Product (MFP) devices to the FaxPress server for faxing documents scanned on the Konica Minolta MFP device directly. The EDC facilitates interoperation between the FaxPress and Konica Minolta MFP devices that includes using a shared directory and placing FaxPress commands on the touch screen of the Konica Minolta MFP device. The EDC also provides monitoring and management functions for the interoperation.

Because the FaxPress is a network fax server, additional hardware and provisioned phone lines are not required for Konica Minolta MFP devices to send faxes. Integrating the FaxPress server with Konica Minolta MFP devices makes the FaxPress a resource for the Konica Minolta MFP devices. Not only is communication established between the FaxPress and Konica Minolta MFP devices but a FaxPress user-interface is created for the Konica Minolta MFP touch screen.

The integration process includes registering the FaxPress server with the Konica Minolta MFP device. Registration allows you to make the FaxPress a menu option for Konica Minolta MFP device users and to create a user-interface module for the FaxPress that appears on the touch screen. You also specify a FaxPress user for creating faxes. FaxPress keywords that map to FaxPress functions are used to create the user interface. These keywords allow users

to set fax parameters on the Konica Minolta MFP device. Fax parameters they can set include sending a cover page, recipient address information, subject line, billing code and more.

Information the user inputs to create the FaxPress job is collected in a separate file and sent along with the document file to the share directory for processing. The EDC routinely polls the share directory and causes the FaxPress to pull and process the files. Information related to the fax transmission is retained by the FaxPress and can be readily accessed by the FaxPress user used to send the fax. The FaxPress can also return notification files to the share directory regarding the transmission status of the job for the Konica Minolta MFP device.

Requirements for Achieving Interoperability

This section lists the requirements required to achieve interoperability between FaxPress and Konica Minolta MFP devices. Refer to the FaxPress administrator guide for information about configuring the FaxPress server. Refer to the documentation of the Konica Minolta MFP device for information about configuring the device.

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