Konica Minolta bizhub C220, bizhub C280, bizhub C360, bizhub C452, bizhub C552 Operation Manual
...
for Customer Engineer
Issued by BT-CSO Ver 1.01 1
2009/10/05
Ver.1.01
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
CS Operations
bizhub C452/C552/C652/C220/C280/C360
LK-101 LK-102 LK-103 LK-105
License Authentication Operation Guide
for Customer Engineer
Issued by BT-CSO Ver 1.01 2
Contents
About this guidebook.......................................................................................4
Outlines of Functions....................................................................................... 4
License Operations.......................................................................................... 5
• Activation...........................................................................................................................5
•
Deactivation.......................................................................................................................5
•
Repair................................................................................................................................5
•
Initialization........................................................................................................................5
Necessary information to perform License operation.................................. 6
Input/ Display confirmation procedure when operation the license
management..................................................................................................... 8
Requirements for using License Activation Base Functions....................... 8
Instruction for part replacement ..................................................................... 8
Activation.......................................................................................................... 9
Overview of Activation Operation ....................................................................................9
Necessary Hardware......................................................................................................... 9
Necessary Information....................................................................................................10
Relation of Hardware, Requirement/ Condition, and Information.................................10
Flow chart for Activation ................................................................................................11
Activation using [License Install Utility]........................................................................12
Activation Procedure ......................................................................................................13
Deactivation.................................................................................................... 36
Overview of Deactivation operation...............................................................................36
Necessary Hardware.......................................................................................................36
Necessary Information....................................................................................................37
Relation of Hardware, Requirement/ Condition, and Information.................................37
Flow chart for Deactivation ............................................................................................38
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Issued by BT-CSO Ver 1.01 3
Deactivation Procedure..................................................................................................40
Repair.............................................................................................................. 51
Overview of Repair Operation ........................................................................................52
Necessary Hardware.......................................................................................................52
Necessary Information....................................................................................................52
Relation of Hardware, Requirement/ Condition, and Information.................................53
Flow chart for Repair ...................................................................................................... 54
Repair Procedure............................................................................................................55
Initialization.....................................................................................................63
Overview of Initialization operation ...............................................................................63
Necessary Hardware.......................................................................................................63
Necessary Information....................................................................................................63
Relation of Hardware, Requirement/Condition, and Information..................................64
Flow chart for Initialization.............................................................................................65
Initialization Procedure...................................................................................................66
Operation procedure when executing particular operation........................75
1. When using the License already activated on the ot her MFP,........................................75
2. When replacing NV RAM wit h a new one, .....................................................................75
3. When replacing Service EEPROM,..............................................................................76
for Customer Engineer
Issued by BT-CSO Ver 1.01 4
About this guidebook
In the firmware, the lic ense act ivation system is newly adopted. S om e additional functions will
be available after the lic ense activation. This guidebook explains outline and operation
procedure of Lic ense Management.
¾ i-Option fi rmware is also i ncluding some addi tional functions that can be used without
the authenti cation. For the expl anation of those f unctions. Please ref er to the PRI f or
the firmw a r e .
Outlines of Functions
¾ “License Activation Base Functions” are i ncl uded in the firmware. Activation Base
Functions have sev er al ty pes of functions. (Please refer to the functions listed below.)
Those functions are included in the firmware. If you purchase the license and activat e
the License Activation Base Functions, the functions will be available. Also, the function
enhancements do not necessary Activation ar e incl uded in the firmware. About those
functions, please refer to not this guidebook but PRI distributed with the firmware or the
following chapter.
¾ License Activation Base Function s
In this guidebook, the functions like “LK-101, LK - 102, LK-103, LK-105” (You need to
purchase the lic ense when using these functions.) ar e cal led “License Activation Base
Functions”.
LK-101
Web browser function, Image panel, and it is possible to register the picture
(thumbnail) in the address book on the image panel.
LK-102
Enhancement of PDF encrypti on (response to public key and AES, function that
can write title/ creator when sending PDF file, etc .)
LK-103
LK-103 Includes “LK- 101” and “LK-102”.
LK-105 Searchable PDF
Searchable PDFs are created by processing scanned data with OCR (Optical
Character Recogni tion).
* You need to install the OCR Dictionary Data to the MFP.
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Issued by BT-CSO Ver 1.01 5
License Operations
When you start, stop or repair using t he lic ense act ivation base functi ons, those operations,
Activation, Deac tivation, Repair or Initiali zation, have to be made as you intended. There
are 4 types of License Operations.
License Operations
z
Activation
This is the operati on to enable License Activation Base Functions and make
the functions operational.
It is possible to execute this operation in Administrator Mode or Servic e
Mode.
z
Deactivation
This is the operati on to inv alidate the activat ed Lic ense Activation Base
Functions.
It is possible to execute this operation in Servic e M ode.
z
Repair
It is necessary to exec ute this operation when the error of lic ense
management state is display ed on the control panel. If it occurs, the License
Activation Base Func tions are temporaril y di sabl ed. To recover the condition,
Repair operation has to be performed.
It is possible to execute this operation in Servic e M ode.
z
Initialization
Execute this operation when the error state is not resolved after performing
Repair. Basically, execute Initialization only when the error of license
management state occur s after performing Repair.
When performing t he oper ation, please confirm t hat t he error of license
management state occur s under what conditions (executed operations, parts
replacement, sett ing change and so on).
It is possible to execute this operation in Servic e M ode.
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Issued by BT-CSO Ver 1.01 6
Necessary information to perform License operation
You need to get necessary information for each operation and send i t to MFP and LMS to
execute the license operations.
Following chart shows necessary informati on for eac h operation.
Activation Deactivation Repair Initialization To LMS From LMS
Serial Nu mb er
X X X X X
Token Number
X X X(*1) X(*2) X
Request Code
X X X X
License Code
X X(*1) X(*2) X
Function Code
X X X(*1) X(*2) X
Deactivation code
X X
Deactivation Complete Code
X X
Repair Request Code (Repa ir
Demand Code)
X X
Rep air Code
(Repair Permission Code)
X X
Initialization Code
X X(*3)
*1 If you exchange NVRAM when performing Repair, you need this information.
*2 Require when re-activate the functions after the i nitialization.
*3 Necessary to contact t he support t o ac quire the code.
Explanation of those Num ber s used on those oper ations/ Codes are as f ollows.
Serial Number
Serial Number f or MFP body.
Token Number
Token Number is printed on the Token Kit, or will be informed when purchasing the
license. You need this number t o enable License Activation Base Functions.
Request Code
This is ID Number t o recognize the indiv idual MFP. Serial Number information i s
also included in the Request Code.
License Management Serv er (LMS)
The Server performs license management. When you activate/ deactivate or make
other operations for License Activ ation Base Functions, you need to access the
License Management S erver (Web site).
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Issued by BT-CSO Ver 1.01 7
License Code
Use this code to MFP when you activate License Activation Base Functions.
License Management S erver (LMS) issues this code.
Deactivation Code
This code is issued f rom LMS. This code is prepared on LMS when the necessary
information is entered in LMS. After receiving the code, you need to enter it in MFP
through the contr ol panel to perform the deactivati on.
Deactivation Complet e Code
The information indicates to let LMS know the deactivation operati on has been
complete properl y. MFP issues this code.
Repair Request Code (Repair Demand Code)
On the Service activ ates the err or of li cense management state m ay be detec ted,
and it is displayed on the control panel. At this time, you need to issue Repair
Request to LMS. The information issued to request the Repair Code (Repair
Permission Code).
Repair Code (Repair Permission Code)
When you enter the Repair Request Code (Repair Demand Code) to LMS,
informati on to solve the error of license management state is issued from LMS.
This informati on is Repair Code ( Repair P ermission Code).
Initialization Code
In the event that the error of li c ense management state is not resolved, the license
has to be reset to the initi al conditi on forcibly. The information used to do it is the
initializ ation code and issued from LMS.
After that, it is necessary to ac tivate the license again, to use the functions.
Function Code (bizhub C452/ C552/C652/C220/C280/C360)
Use this code to specify the f unction to activate or deactivate.
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Issued by BT-CSO Ver 1.01 8
Input/ Display confirmation procedure when operation the license
management
Details about the procedure are described from the next page. You need to execute the
license operation on the LMS/ PC (Web browser)/ MFP panel.
(Image)
It is possible to input/ display information in the following ways.
z Use the printing fr om MFP.
z Display the inf ormation on the panel or input the information from panel.
z Display the information on the PC. Input the i nformation from ( PageScope Web
Connection) or Web browser screen.
* Actual screen may be different from the operation procedure screen in this guidebook.
Requirements for using License Activation Base Functions
¾ You must prepare the followings to use the License Activation Base Functions.
z Additional Memory : Additional Memory i s included in Upgrade Kit (UK-203).
z T oken Certificate: Token Certificate is included in License Kit.
(LK-101/102/103/105).
z You need to install the OCR Dicti onar y Data to the MFP.
Instruction for part replacement
¾ If you need replacement of NVRAM or Service EEPROM, please exchange it for new
one.
LMS
MFP
PC
for Customer Engineer
Issued by BT-CSO Ver 1.01 9
Activation
You need to perform Activation to use License Activ ation Base Functions. The following is
the explanation about the Activation.
Overview of Activation Operation
Find Token Number on Token Certificate, and get Serial Number and Request
Code from MFP. From PC, access to LMS using Web browser, and input Token
Number, Serial Number and Request Code to LMS. License Code and Function
Code are output from LMS. If you input the codes to MFP, Activation will be
completed.
Who to perform the operation
z MFP Administrator
z Customer engineer (Sales person)
- You need to install the OCR Dictionary Data to the MFP.
Necessary Hardware
MFP
Upgrade Kit (UK-203 additional memory etc.)
License Kit (LK-101/LK-102/LK-103/LK -105, Token Certificate)
PC
License Management S erver (LMS) (BT manages this server.)
MFP
Token Certific ate
[Serial Number]
[Request Code]
[Token Number]
[License Code]
[Function Code]
Activation
Input
Output
Inpu
t
LMS
for Customer Engineer
Issued by BT-CSO Ver 1.01 10
Necessary Information
S er ial Number (13 digits)
Request Code (30 digi ts)
Token Number (20 digits)
License Code (30 digits)
Function Code
Relation of Hardware, Require ment/ Condition, and Information
Necessary Hardware Requirement/ Condition Information
MFP
FW for i-Option is installed to
the MFP.
Additional memory (UK-203)
is installed.
[Serial Number]
[Request Code]
License Kit
(LK-101/LK-102/LK-103/LK-105)
Token Certific ate
[Token Number]
Upgrade Kit
(UK-203)
Additional memory
Pen etc.
None
PC
Web browser
Internet Access environment
None
License Management Server
(LMS)
BT manages this Server. [License Code]
[Function Code]
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Flow chart for Activa tion
There are 3 steps to perform Activation.
1. Gather Information from MFP/ Kit
2. Acc ess to LMS
3. MFP Activation
The following is the flow chart for the Activation.
Light blue
Yellow
Pink
Access to LMS using Web browser.
Get the [License Code] and [Function Code] from LMS.
Confirm that access to LMS using
Web browser is possible.
Prepare PC
Pr epare t he M F P
(FW for i-Option)
(additional memory)
Get the
[Serial Number]
[Request Code]
from MFP
Prepa re License Ki t.
Input th e following informa tion to LM S .
[Serial Number]
[Request Code]
[Token Number]
Input [License Code] and [Function
Code] to MFP, and activate the
function (Activation).
Complete Ac tiv a tio n
Find the
[Token Number]
on Token Certificate.
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Issued by BT-CSO Ver 1.01 12
Activation using [License Install Utility]
It is possible to issue the Lic ense Code from LMS, and activate the MFP function using
License Install Utility. Please refer to the Users Guide of License Install Utility for the
detailed procedure.
Caution:
When you issue the License Code and activat e the MFP function, you need to use the
same PC that installed “Lic ense I nstall Utility”.
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Issued by BT-CSO Ver 1.01 13
Activation Procedure
The following is the step by step pr oc edur e to activate License Activation Base Functi ons.
1. Gather infor ma tio n from MFP/ Kit
1-1. Find [Token Number] from License Ki t.
1-2. Get [Request Code] and [Ser ial Number] from MFP.
2. Access to LMS
2-1. Access to LMS and get [License Code] and [Function Code].
3. MFP Activation
3-1. Input [License Code] and [ Function Code], and activ ate the function.
When using each code, please pay attention “U” and “V”, “0(number)” and “O(alph abet)”.
“0 (Number)” is not used in [Request Cod e] and [License Code].
Here are necessary inf ormation (operation) and ac quisi tion procedure in the above steps.
Information ( oper ation) Acquisition Procedure Note
Token Number Token Certificate (Lic ense Kit) 20 digits alphanumeric
Request Code a) MFP panel
- Administrator Mode
- Service Mode
b) PSWC (Administrat or M ode)
30 digits alphanumeric
Serial Number Get Serial number when taki ng
Request Code.
Serial Number Label
13 digits alphanumeric
EG .) A00H020012345
License Code LMS (Web browser) 30 digits alphanumeric
Function Code LMS (Web browser)
Activation
(Input License Code)
a) MFP panel
- Administrator Mode
- Service Mode
b) PSWC (Administrat or M ode)
*If it i s possible to acc ess MFP and LMS from the PC, you can perf orm the procedure (fr om
getting Token Number to performing activation) from “License Install Utility”.
(About the detailed pr oc edur e, please refer to “License Install Utility” of Users Guide.)
for Customer Engineer
Issued by BT-CSO Ver 1.01 14
1. Gather information from MFP/ Kit
1-1. Find [Token Number] from Lic ense Kit .
1-2. Get [Request Code] and [Serial Number] from MFP.
2. Access to LMS
3. MFP Activation
a) Purchase License Kit and get Token
Certificate.
•License Kit
(LK-101/ LK-102/ LK - 103/ LK-105)
•Tok en Certificate
b) Token Number is described in Token
Certificate.
20 digits alphanumeric
EG.)1234-5678-90ab-1234-5678
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Issued by BT-CSO Ver 1.01 15
1. Gather information from MFP/ Kit
1-1. Find [Token Number] from Lic ense Kit .
1-2. Get [Request Code] and [Serial Number] from MFP.
Acquisition pr oc edur e : MFP panel <Administrator Mode> •MFP panel <Service Mode> •PSWC
2. Access to LMS
3. MFP Activat ion
• Get [Request Code] and [Seri al Num ber ] from MFP panel <Administrator Mode>.
a) Login to Administrator Mode and press
[Forward].
b) Select [License Set tings].
*Voice Guidance Function (LK-104) is
available in Japanese Market only.
c) Select [Get Request Code].
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d) Select [Yes] and press [OK].
e) Press [Print List ] and print displayed
[Request Code] and [Serial Number].
Or write down [Request Code] and [ S erial
Number].
*Please pay attenti on “ U” and “V ”, “ 0
(number)” and “O (alphabet)”. “0 (Number)” is
not used in [Request Code].
e’) When selecting [ P rint List], please press
[Start] or Start button after selecting the paper
tray.
When printing it, [Request Code] and [Serial Number] will be pr inted as sample below.
f) Exit from Administrator Mode and go on to
the next step [2. Access to LMS].
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1. Gather information from MFP/ Kit
1-1. Find [Token Number] from Lic ense Kit .
1-2. Get [Request Code] and [Serial Number] from MFP.
Acquisition pr oc edur e: MFP panel <Administrator Mode> •MFP panel <Service Mode> •PSWC
2. Access to LMS
3. MFP Activat ion
• Get [Request Code] and [Seri al Num ber ] from MFP <Service Mode>.
a) Enter in Servic e Mode, and then press
“Stop”,”9”. The “Billing Setti ng” screen wil l
appear.
Select [License Management].
b) Select [Request Code] .
c) Print displayed [Request Code] and [Serial
Number], or write t hem down.
Press Start button to print the information.
*Please pay attenti on “ U” and “V ”, “ 0
(number)” and “O (alphabet)”. “0 (Number)” is
not used in [Request Code].
d) Exit from Service Mode and go on to the
next step [2. Access to LMS].
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1. Gather information from MFP/ Kit
1-1. Find [Token Number] from Lic ense Kit .
1-2. Get [Request Code] and [Serial Number] from MFP.
Acquisition pr oc edur e: MFP panel <Administrator Mode> •MFP panel <Service Mode> •PSWC
2. Access to LMS
3. MFP Activat ion
• Get [Request Code] and [Serial Num ber] from PSWC.
a) Login to PSWC in the Administrator mode.
b) Select [Mai ntenance] > [License Settings]
and click [Displ ay] .
c) “Get Request Code” screen is displayed.
Click [OK ].
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d) Write down displayed [Request Code] and
[Serial Number], or print this page.
*Please pay attenti on “ U” and “V ”, “ 0
(number)” and “O (alphabet)”. “0 (Number)” is
not used in [Request Code].
(If you access LMS using the sam e P C that
access to PSWC, you can input Request Code
using Copy-and-Paste.)
e) Go on to the next step [2. Access to LMS].
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1. Gather information from MFP/ Kit
2. Access to LMS
2-1. Access to LMS and get [License Code] and [Function Code] .
Acquisition pr oc edur e: •LMS <Administrator Menu> •LMS <CE Login>
3. MFP Activation
• Get [Li c ense Code] and [Function Code] from LMS <A dmi nistrator Menu>.
a) Access to the following URL from PC connected to the internet.
https://lms.konicaminolta.com/license/KM/support.aspx
*During the procedur e with LMS, when you need to return the previous screen, press the back
icon on the web browser.
b) Click [Administrator Menu].
*When performing t he activation from CE
Login, please ref er to Page 24.
c) Click [License Registr ation].
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d) Select the display Language.
e) Input Serial Number of MFP to [MFP Serial
Number] and click [ Next].
f) Input [Request Code] and cl ick [Next].
* Please pay attention “U” and “V” , “0
(number)” and “O (alphabet)”.
“0 (Number)” is not used in [Request Code].
*If there is no need to input Request Code, the
following message is di spl ay ed. “No input of
Request Code is needed. Please click the
“Next” button.”
g) Input [Token Nu mber], select the License Kit
(Product Descri ption) that needs activ ation,
and click [Add].
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h) Click [OK].
i) Check [Token Number] and [Product
Description] and click [Next].
If you find a mistake, click [DEL] but ton and
start from the operation “g)” again.
j) Click [Generate License Code].
* If there is no need to input Request Code, the
input on the text box will be r estr icted.
(operation h)
In this case, it is possibl e to generate License
Code without input ting Request Code.
k) Click [OK].
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l) Click [Print] butt on to print this page or write
them down.
* Please pay attention “U” and “V” , “0
(number)” and “O (alphabet)”.
“0 (Number)” is not used in [License Code].
(When you access MFP and LMS from the
same PC, you also use Copy and Paste to
enter the code.)
m) Close the window and go on to the next
step [3. MFP Activation].
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