Kodak DC20 User Guide
Country Help number
Portugal 351-1-4149-500
351-14194-321 (fax)
Russia 7-095-929-9166
7-095-929-9170 (fax)
Singapore 65-470-9875
65-479-8397 (fax)
South Africa 27-1 1-804-2852
27-11-804-5013 (fax)
Spain 900-98-4485
44-131-458-6962 (fax)
Sweden 020-793169
44-131-458-6962 (fax)
Switzerland 155-1034
44-131-458-6962 (fax)
Taiwan 886-2-893-8210
886-2-895-1069 (fax)
Thailand 66-2-271-3040
66-2-279-5073 (fax)
Country Help number
Turkey 90-216-342-3332
90-216-343-6743 (fax)
UK 0800-281487
44-0-131-458-6962 (fax)
20
Country Help number
France 05-90-62-81
44-131-458-6962 (fax)
Finland 0800-1-17056
44-131-458-6962 (fax)
Germany 0130-82-54-02
44-131-458-6962 (fax)
Greece 30-1-689-8620
30-1-689-8635 (fax)
Hong Kong 852-2564-9330
852-2562-4258 (fax)
Hungary 36-1-269-71-17
36-1-269-71-13 (fax)
India 91-22-617-5823
91-22-617-6004 (fax)
Ireland 44-131-458-6714
44-131-458-6962 (fax)
Italy 1678-72996
44-131-458-6962 (fax)
Japan 81-3-5488-2390
81-3-5488-4512 (fax)
Country Help number
Korea 82-2-708-5400
82-2-708-5500 (fax)
Latin America 1-305-267-4796
1-305-267-4770 (fax)
Lebanon 961-1-883822
961-1-881726 (fax)
Malaysia 60-3-757-2722
60-3-755-5919 (fax)
Mexico 52-5-326-3848
91-800-36412
Middle East 971-4-444-910
971-4-447-059 (fax)
Netherlands 06-0224428
44-131-458-6962 (fax)
New Zealand 0800-500-135
64-9-302-8637 (fax)
Norway 800-1-1848
44-131-458-6962 (fax)
Philippines 63-2-810-0331
63-2-816-6718 (fax)
19
Appendix B...
If you have questions concerning the operation of the DC20 camera you may speak directly to a
customer support representative.
In the U.S. and Canada—call toll free, 1-888-375-6325, between the hours of 9:00 a.m. and 8:00 p.m.
(Eastern Standard Time) Monday through Friday.
In Europe—call the Kodak European Information Centre, toll free (number associated with your
location) or UK toll line, 44-(0)-131-458-6714, between the hours of 09.00 and 17.00 hours (GMT/CET)
Monday through Friday. Fax back service available 24 hours a day.
Outside the U.S., Canada, and Europe—call the number associated with your location.
Country
Argentina 541-808-3218
Australia 1-800-674-831
Austria 0-660-7348
44-131-458-6962 (fax)
Belgium 0800-7-2247
44-131-458-6962 (fax)
Brazil 0800-150000
18
Help number
Country Help number
China—
Shanghai
China—
Beijing
Denmark 80-01-09-24
Egypt 20-2-394-2205
8621-64720888
8621-64726582 (fax)
8610-3471155
8610-3475641 (fax)
44-131-458-6962 (fax)
20-2-393-1199 (fax)
Appendix B...
If you have questions concerning the operation of the DC20 camera you may speak directly to a
customer support representative.
In the U.S. and Canada—call toll free, 1-888-375-6325, between the hours of 9:00 a.m. and 8:00 p.m.
(Eastern Standard Time) Monday through Friday.
In Europe—call the Kodak European Information Centre, toll free (number associated with your
location) or UK toll line, 44-(0)-131-458-6714, between the hours of 09.00 and 17.00 hours (GMT/CET)
Monday through Friday. Fax back service available 24 hours a day.
Outside the U.S., Canada, and Europe—call the number associated with your location.
Country
Argentina 541-808-3218
Australia 1-800-674-831
Austria 0-660-7348
44-131-458-6962 (fax)
Belgium 0800-7-2247
44-131-458-6962 (fax)
Brazil 0800-150000
18
Help number
Country Help number
China—
Shanghai
China—
Beijing
Denmark 80-01-09-24
Egypt 20-2-394-2205
8621-64720888
8621-64726582 (fax)
8610-3471155
8610-3475641 (fax)
44-131-458-6962 (fax)
20-2-393-1199 (fax)
Specifications...
Appendix A...
Image Resolution—high 493 x 373 pixels
standard 320 x 240 pixels
Color—24-bit, millions of colors
Storage—1 MB internal
Image Storage— 8 high resolution
16 standard resolution
Lens—focus free
Focus Distance—0.5 m to infinity
Exposure—automatic program
Shutter Speed—1/30 to 1/4000 sec
Aperture—f/4 to f/11
Power—one 3V lithium battery
Weight—4.2 oz. (110 g) without battery
Dimensions—1.2 x 4.0 x 2.4 in
(102 x 61 x 31 mm)
Sensitivity—equivalent to 800 to 1600 ISO
Kodak offers automated support for digital
imaging products and services.
Product information can be faxed to you
by calling:
In the U.S.—1-800-508-1531
In Canada—1-800-295-5531
In Europe—44-131-458-6962
In the UK—44-0-131-458-6962
17
Specifications...
Appendix A...
Image Resolution—high 493 x 373 pixels
standard 320 x 240 pixels
Color—24-bit, millions of colors
Storage—1 MB internal
Image Storage— 8 high resolution
16 standard resolution
Lens—focus free
Focus Distance—0.5 m to infinity
Exposure—automatic program
Shutter Speed—1/30 to 1/4000 sec
Aperture—f/4 to f/11
Power—one 3V lithium battery
Weight—4.2 oz. (110 g) without battery
Dimensions—1.2 x 4.0 x 2.4 in
(102 x 61 x 31 mm)
Sensitivity—equivalent to 800 to 1600 ISO
Kodak offers automated support for digital
imaging products and services.
Product information can be faxed to you
by calling:
In the U.S.—1-800-508-1531
In Canada—1-800-295-5531
In Europe—44-131-458-6962
In the UK—44-0-131-458-6962
17
Regulatory Information...
16
FCC Compliance and Advisory
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: 1) this device may not cause harmful interference,
and 2) this device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio frequency energy and,
if not installed or used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures: 1) reorient or relocate the receiving antenna; 2) increase
the separation between the equipment and the receiver; 3) connect the
equipment to an outlet on a circuit different from that to which the receiver is
connected; 4) consult the dealer or an experienced radio/TV technician for
additional suggestions.
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Where shielded interface cables have been provided with the product or
specified additional components or accessories elsewhere defined to be used
with the installation of the product, they must be used in order to ensure
compliance with FCC regulations.
Canadian DOC Statement
DOC Class B Compliance—This digital apparatus does not exceed the Class
B limits for radio noise emissions from digital apparatus set out in the radio
interference regulations of the Canadian Department of Communications.
Observation des normes-Class B—Le présent appareil numérique n’émet
pas de bruits radioélectriques dépassant les limites applicables aux appareils
numériques de la Classe B prescrites dans les règlements sur le brouillage
radioélectrique édictés par le Ministère des Communications du Canada.
Regulatory Information...
16
FCC Compliance and Advisory
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: 1) this device may not cause harmful interference,
and 2) this device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio frequency energy and,
if not installed or used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures: 1) reorient or relocate the receiving antenna; 2) increase
the separation between the equipment and the receiver; 3) connect the
equipment to an outlet on a circuit different from that to which the receiver is
connected; 4) consult the dealer or an experienced radio/TV technician for
additional suggestions.
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Where shielded interface cables have been provided with the product or
specified additional components or accessories elsewhere defined to be used
with the installation of the product, they must be used in order to ensure
compliance with FCC regulations.
Canadian DOC Statement
DOC Class B Compliance—This digital apparatus does not exceed the Class
B limits for radio noise emissions from digital apparatus set out in the radio
interference regulations of the Canadian Department of Communications.
Observation des normes-Class B—Le présent appareil numérique n’émet
pas de bruits radioélectriques dépassant les limites applicables aux appareils
numériques de la Classe B prescrites dans les règlements sur le brouillage
radioélectrique édictés par le Ministère des Communications du Canada.
KODAK MAKES NO OTHER WARRANTIES, EXPRESS, IMPLIED, OR OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE FOR
THIS EQUIPMENT OR SOFTWARE.
Repair or replacement without charge are Kodak’s only obligation under this
warranty. KODAK WILL NOT BE RESPONSIBLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE
PURCHASE, USE, OR IMPROPER FUNCTIONING OF THIS EQUIPMENT
REGARDLESS OF THE CAUSE. Such damages for which Kodak will not be
responsible include, but are not limited to, loss of revenue or profit, downtime
costs, loss of use of the equipment, cost of any substitute equipment, facilities
or services, or claims of your customers for such damages.
Application Support
For application specific support, contact your reseller, systems integrator,
software manufacturer, or dealer.
15
How to Obtain Service
Visit us on the Internet at http://www.kodak.com
In the United States, call Kodak toll free at 1-888-375-6325, between the hours
of 9:00 a.m. and 8:00 p.m. (Eastern time) Monday through Friday.
When returning a DC20 camera for repair, the unit shall be packed in its
original packing materials. A problem report should also be enclosed with the
equipment. If the original packaging has been discarded or is not available,
packing will be at the owner’s expense.
The repaired or replaced unit will be shipped from Kodak within five business
days from the date of DC20 camera receipt at the service center.
Outside the United States
In countries other than the United States, the terms of warranty may be
different. Unless a specific Kodak warranty is communicated to the purchaser
in writing by a Kodak company, no other warranty or liability exists beyond the
information contained above, even though defect, damage or loss may be
caused by negligence or other act.
To obtain warranty repair service outside the United States, contact your local
Kodak representative. For assistance, refer to Appendix B in this user’s
guide.
DC20 camera (excluding the
Kodak Digital Science
THIS WARRANTY APPLIES ONLY TO EQUIPMENT PURCHASED IN THE
UNITED STATES
Warranty Time Period
Kodak warrants the
batteries) to be free from malfunctions and defects in both materials and
workmanship for one year from the date of purchase.
Warranty Repair Coverage
If the equipment does not function properly during the warranty period due to
defects in either materials or workmanship, Kodak will, at its option, either
repair or replace the equipment without charge, subject to the conditions and
limitations stated herein. Such repair service will include all labor as well as
any necessary adjustments and/or replacement parts.
If replacement parts are used in making repairs, these parts may be
remanufactured, or may contain remanufactured materials. If it is necessary to
replace the entire system, it may be replaced with a remanufactured system.
Warranty Information...
Kodak will also provide telephone assistance during the warranty period.
Limitations
Warranty service will not be provided without dated proof of purchase.
Please return the Warranty Registration card within 30 days of purchase.
This warranty becomes null and void if you fail to pack your DC20 camera in a
manner consistent with the original product packaging and damage occurs
during product shipment.
This warranty does not cover: circumstances beyond Kodak’s control; service
or parts to correct problems resulting from the use of attachments, accessories
or alterations not marketed by Kodak; service required as the result of
unauthorized modifications or service; misuse, abuse; failure to follow Kodak’s
operating, maintenance or repackaging instructions; or failure to use items
supplied by Kodak (such as adapters and cables).
KODAK MAKES NO OTHER WARRANTIES, EXPRESS, IMPLIED, OR OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE FOR
THIS EQUIPMENT OR SOFTWARE.
Repair or replacement without charge are Kodak’s only obligation under this
warranty. KODAK WILL NOT BE RESPONSIBLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE
PURCHASE, USE, OR IMPROPER FUNCTIONING OF THIS EQUIPMENT
REGARDLESS OF THE CAUSE. Such damages for which Kodak will not be
responsible include, but are not limited to, loss of revenue or profit, downtime
costs, loss of use of the equipment, cost of any substitute equipment, facilities
or services, or claims of your customers for such damages.
Application Support
For application specific support, contact your reseller, systems integrator,
software manufacturer, or dealer.
15
How to Obtain Service
Visit us on the Internet at http://www.kodak.com
In the United States, call Kodak toll free at 1-888-375-6325, between the hours
of 9:00 a.m. and 8:00 p.m. (Eastern time) Monday through Friday.
When returning a DC20 camera for repair, the unit shall be packed in its
original packing materials. A problem report should also be enclosed with the
equipment. If the original packaging has been discarded or is not available,
packing will be at the owner’s expense.
The repaired or replaced unit will be shipped from Kodak within five business
days from the date of DC20 camera receipt at the service center.
Outside the United States
In countries other than the United States, the terms of warranty may be
different. Unless a specific Kodak warranty is communicated to the purchaser
in writing by a Kodak company, no other warranty or liability exists beyond the
information contained above, even though defect, damage or loss may be
caused by negligence or other act.
To obtain warranty repair service outside the United States, contact your local
Kodak representative. For assistance, refer to Appendix B in this user’s
guide.
DC20 camera (excluding the
Kodak Digital Science
THIS WARRANTY APPLIES ONLY TO EQUIPMENT PURCHASED IN THE
UNITED STATES
Warranty Time Period
Kodak warrants the
batteries) to be free from malfunctions and defects in both materials and
workmanship for one year from the date of purchase.
Warranty Repair Coverage
If the equipment does not function properly during the warranty period due to
defects in either materials or workmanship, Kodak will, at its option, either
repair or replace the equipment without charge, subject to the conditions and
limitations stated herein. Such repair service will include all labor as well as
any necessary adjustments and/or replacement parts.
If replacement parts are used in making repairs, these parts may be
remanufactured, or may contain remanufactured materials. If it is necessary to
replace the entire system, it may be replaced with a remanufactured system.
Warranty Information...
Kodak will also provide telephone assistance during the warranty period.
Limitations
Warranty service will not be provided without dated proof of purchase.
Please return the Warranty Registration card within 30 days of purchase.
This warranty becomes null and void if you fail to pack your DC20 camera in a
manner consistent with the original product packaging and damage occurs
during product shipment.
This warranty does not cover: circumstances beyond Kodak’s control; service
or parts to correct problems resulting from the use of attachments, accessories
or alterations not marketed by Kodak; service required as the result of
unauthorized modifications or service; misuse, abuse; failure to follow Kodak’s
operating, maintenance or repackaging instructions; or failure to use items
supplied by Kodak (such as adapters and cables).
General Maintenance and Safety...
14
n To keep from damaging your DC20
camera, avoid exposing it to moisture
and extreme temperatures.
n Clean the outside of the camera
by wiping it with a clean, dry cloth.
Never use harsh or abrasive cleaners
or organic solvents on the camera or
any of its parts.
n Never disassemble or touch the inside
of the camera. This could result in
electrical shock.
n If you notice smoke or a strange smell
coming from the camera, immediately
turn the camera off, wait a few minutes
until the camera cools, and remove
the battery.
Cleaning the Camera Lens
1
Blow gently on the lens to remove
dust and dirt.
2
Moisten the lens by breathing lightly on it.
3
Wipe the lens gently with a soft, lint-free
cloth or an untreated lens-cleaning tissue.
. Do not use cleaning solutions unless they
are designed specifically for camera
lenses. Do not wipe the camera lens with
chemically treated eyeglass lens tissues
as it may scratch the lens.
Storing the Camera
Remove the battery if the camera will not be
used for an extended period of time. This
will prevent camera damage from battery leaks
or corrosion.
General Maintenance and Safety...
14
n To keep from damaging your DC20
camera, avoid exposing it to moisture
and extreme temperatures.
n Clean the outside of the camera
by wiping it with a clean, dry cloth.
Never use harsh or abrasive cleaners
or organic solvents on the camera or
any of its parts.
n Never disassemble or touch the inside
of the camera. This could result in
electrical shock.
n If you notice smoke or a strange smell
coming from the camera, immediately
turn the camera off, wait a few minutes
until the camera cools, and remove
the battery.
Cleaning the Camera Lens
1
Blow gently on the lens to remove
dust and dirt.
2
Moisten the lens by breathing lightly on it.
3
Wipe the lens gently with a soft, lint-free
cloth or an untreated lens-cleaning tissue.
. Do not use cleaning solutions unless they
are designed specifically for camera
lenses. Do not wipe the camera lens with
chemically treated eyeglass lens tissues
as it may scratch the lens.
Storing the Camera
Remove the battery if the camera will not be
used for an extended period of time. This
will prevent camera damage from battery leaks
or corrosion.
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