Use & Care Guide Manual de Uso y Cuidado
English / Español
System tested and certified by NSF International against NSF/ANSI Standard 42 for the reduction of chlorine taste and odor, and Standard 44 for hardness reduction, efficiency and the reduction of barium and radium 226/228,
and certified to NSF/ANSI Standard 372.
Este sistema ha sido probado y certificado por NSF International según la norma NSF/ANSI 42 para la reducción del sabor y el olor a cloro, y la norma 44 para la reducción de la dureza, eficiencia y la reducción del bario y del radio 226/228,
y certificado según la norma NSF/ANSI 372.
KenmoreModel / Modelo No. 625.385200 Elite
Hybrid Water®Softener
A water softener and a whole home filter in one
Ablandador Híbrido de Agua
Un ablandador de agua con filtro integrado para toda la casa
Sears Brands Management Corporation 3333 Beverly Road
Hoffman Estates, IL 60179 U.S.A. www.kenmorewater.com www.kenmore.com www.sears.com
P/N 7332880 (Rev. E 11/7/12)
Warranty
WARRANTY ON KENMORE ELITE® HYBRID WATER SOFTENER
ONE YEAR LIMITED WARRANTY ON HYBRID WATER SOFTENER
When installed, operated and maintained according to all instructions supplied with the product, if this Kenmore appliance fails due to a defect in material and workmanship within one year from the date of purchase, call 1-800-4-MY-HOME® to arrange for free repair.
THREE YEAR LIMITED WARRANTY ON ELECTRONIC PARTS
When installed, operated and maintained according to all instructions supplied with the product, if any of the following electronic parts fail due to a defect in material or workmanship, call 1-800-4-MY-HOME® to arrange for free part replacement: Brine Tank Light, Electronic Board, Sensor Housing, Wiring Harness, Transformer, Micro Switch, Drive Motor, Power Cable. After the first year you must pay an initial trip charge.
TEN YEAR LIMITED WARRANTY AGAINST LEAKS
When installed, operated and maintained according to all instructions supplied with the product, if the water softener tank or salt storage drum develops a leak within ten years from the date of purchase,
call 1-800-4-MY-HOME® to arrange for free tank or drum replacement. After the first year you must pay an initial trip charge.
All warranty coverage does not include water softener resin or carbon, which are expendable items.
If this appliance is used for other than private family purposes, this warranty applies for only 90 days from the date of purchase.
This warranty covers only defects in material and workmanship. Sears will NOT pay for:
1. A service technician to instruct the user in correct product installation, operation or maintenance. 2. A service technician to clean or maintain this product.
3. Damage to or failure of this product if it is not installed, operated or maintained according to the all instructions supplied with the product.
4. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended purpose.
5. Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.
6. Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States or Canada.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
2
Table of Contents |
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Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . 2 |
Safety Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . 3 |
Specifications & Performance Claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 4-5 |
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 5 |
Packing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 6 |
Plan Your Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 6-8 |
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
8-12 |
Programming the Softener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
13-14 |
Flushing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 15 |
Adding Salt to the Storage Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 15 |
What Your Hybrid Water Softener Will Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 16 |
Controller Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
16-20 |
Care of Your Water Softener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 21 |
Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
21-25 |
Exploded View & Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
26-29 |
Safety Guides |
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p Read all steps and guides carefully before installing and using your new water softener. Follow all steps exactly to correctly install. Failure to follow them could cause personal injury or property damage.
Reading this manual will also help you to get all the benefits from your water softener.
p Your Kenmore Elite® Hybrid Water Softener will reduce hardness minerals from water. This is measured in grains per gallon (gpg). It will also remove some clear water iron*. This is measured in parts per million (ppm). See the specifications page for the maximum limit of hardness removal. It will also reduce taste and odor in water, and will reduce barium and radium 226/228 in water (see performance data sheet for details).
p A water softener will not improve other water problems such as acidity or iron other than clear water iron.
p Do not attempt to use this product to make safe drinking water from non-potable water sources. Do not use the system on microbiologically unsafe water, or water of unknown quality without adequate disinfection before or after the system.
p Check with your local public works department for plumbing and sanitation codes. You must follow their guides as you install the system. Follow your local codes if they differ with guides in this manual. In Massachusetts, plumbing code 248-CMR 3.00 and 10.00 shall be adhered to. Consult with a licensed plumber.
* The capacity to reduce clear water iron is substantiated by Water Quality Association test data.
European Directive 2002/96/EC requires all electrical and electronic equipment to be disposed of according to Waste Electrical and Electronic Equipment (WEEE) requirements. This directive or similar laws are in place nationally and can vary from region to region. Please refer to your state and local laws for proper disposal of this equipment.
Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
3
Specifications & Performance Claims
This model is efficiency rated. The efficiency rating is valid only at the minimum salt dose. The softener has a demand initiated regeneration (D.I.R) feature that complies with specific performance specifications intended to minimize the amount of regenerant brine and water used in its operation.
This softener has a rated softener efficiency of not less than 3,350 grains of total hardness exchange per pound of salt (based on sodium chloride) and shall not deliver more salt than its listed rating or be operated at a sustained maximum service flow rate greater than its listed rating. This softener has been proven to deliver soft water for at least ten continuous minutes at the rated service flow rate. The rated salt efficiency is measured by laboratory tests described in NSF/ANSI Standard 44. These tests represent the maximum possible efficiency that the system can achieve. Operational efficiency is the actual efficiency after the system has been installed. It is typically less than the rated efficiency, due to individual application factors including water hardness, water usage, and other contaminants that reduce a softener's capacity.
While testing was performed under standard laboratory conditions, actual performance of the system may vary based on local water conditions. This system has been tested according to NSF/ANSI Standard 42 for the reduction of chlorine taste and odor. The concentration of the indicated substance in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI Standard 42.
SPECIFICATIONS
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Model No. 625.385200 |
Model Code |
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520 |
Rated Softening Capacity (Grains @ Salt Dose) |
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11,000 @ 2.6 lbs. |
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24,700 @ 7.8 lbs. |
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31,100 @ 13.4 lbs. |
Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose) |
4,230 @ 2.6 lbs. |
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Water Used During Regeneration @ Minimum Salt Dose |
5.0 gallons/1,000 grains |
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Total Water Used Per Regeneration @ Maximum Salt Dose |
54.7 gallons |
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Rated Service Flow Rate |
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8.0 gpm |
Amount of High Capacity Ion Exchange Resin |
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0.98 cu. ft. |
Pressure Drop at Rated Service Flow |
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6.5 psig |
Water Supply Max. Hardness |
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100 gpg |
Water Supply Max. Clear Water Iron |
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3 ppm* |
Water Pressure Limits (minimum / maximum) |
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20 - 125 psi |
Water Temperature Limits (minimum / maximum) |
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40 - 120 °F |
Minimum Water Supply Flow Rate |
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3 gpm |
Intermittent Flow @ 15 psi |
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13.7 gpm** |
Maximum Drain Flow Rate |
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2.0 gpm |
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0.50 ppm |
2,280,000 gal.§ |
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0.75 ppm |
1,520,000 gal.§ |
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Rated Capacity at Chlorine Concentration*** of: 1.0 |
ppm |
1,140,000 gal.§ |
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1.5 |
ppm |
760,000 gal.§ |
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2.0 |
ppm |
570,000 gal.§ |
*Capacity to reduce clear water iron is substantiated by WQA test data. State of Wisconsin requires additional treatment if water supply contains clear water iron exceeding 5 ppm.
**Intermittent flow rate does not represent the maximum service flow rate used for determining the softener’s rated capacity and efficiency. Continuous operation at flow rates greater than the service flow rate may affect capacity and efficiency performance.
***Typical residential chlorine concentration is 0.5 to 1.0 ppm. §From independent laboratory test data.
This system conforms to NSF/ANSI Standards 42 & 44 for the specific performance claims as verified and substantiated by test data.
Variable Salt Dose: The salt dose is selected by the electronic controls at regeneration time based on the amount needed.
Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
4
Specifications & Performance Claims
PERFORMANCE CLAIMS
Contaminant |
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Influent Challenge Level |
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Maximum Allowable |
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Product Water Level |
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Barium |
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10 ±10% mg/L |
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2.0 mg/L |
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Radium 226/228 |
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25 pCi/L |
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5 pCi/L |
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Substance |
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Influent Challenge Level |
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Reduction Requirement |
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Chlorine |
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2.0 ±10% mg/L |
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50% |
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Dimensions |
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17”" |
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33--3/4”4" |
21”" |
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OUT |
IN |
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IN - OUT |
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IN - OUT |
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411--1/2”" 48”"
34”"
FRONT VIEW |
SISIDE VIEW |
Figure 1 |
Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
5
Packing List
The parts required to assemble and install the water softener are included with the unit. Thoroughly check the water softener for possible shipping damage and parts loss. Also inspect and note any damage to the shipping carton.
Remove and discard (or recycle) all packing materials. To avoid loss of small parts, we suggest you keep the small parts in the parts bag until you are ready to use them.
Small Parts
Bypass Valve |
O-rings |
Drain Hose |
Installation |
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Adaptors |
Clips |
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(including 1 spare) |
Hose Clamps |
Adaptor Elbow |
Grommet |
Figure 2 |
Plan Your Installation
Cold Water
to House
THE PROPER ORDER TO INSTALL WATER TREATMENT EQUIPMENT
(Shows sequence of equipment only - not all items are needed in all applications)
Untreated Water to
Outside Faucets
Hot Water |
Sediment |
Pressure |
OR |
to House |
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Cartridge |
Tank |
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Filter |
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Water |
Hybrid |
Iron |
Well Water Supply |
Heater |
Water |
Filter |
Well |
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Softener |
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Pump |
= Always locate an Iron Filter UPSTREAM of the Hybrid Water Softener.
Figure 3
Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
6
Plan Your Installation
Outside Faucet (hard water)
Soft, cold water) 
Soft, hot water
TYPICAL INSTALLATION
Grounding wire must |
Outside Faucet |
connect metal pipes |
(hard water) |
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Hard Water Line |
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Soft Water |
Soft Water |
Line |
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Shutoff |
to R.O. |
Valve |
System |
to R.O. Faucet
120V, |
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60 Hz |
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Hard |
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Water |
Drain |
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to |
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House . |
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O |
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R |
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Water |
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Water |
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Meter |
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Heater |
Floor |
1-1/2” |
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Hybrid |
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Air Gap |
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Water |
Drain |
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Softener |
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Reverse
Osmosis
System
R.O.
Storage
Tank
Main
Shutoff
Valve
Figure 4
WHERE TO INSTALL THE HYBRID WATER SOFTENER
Review the following points before you choose a place to put your softener:
1. Place as close as possible to, but always downstream from, the pressure tank (well water) or water meter (city water).
2. Place as close as possible to a water drain such as a floor drain, laundry tub, sump or standpipe (See Fig. 4).
3. Connect to the house main water pipe UPSTREAM OF THE WATER HEATER (See Fig. 3). The temperature of water going through the softener must not be more than 120°F (49°C). Hot water will damage inner softener parts. To reduce the risk of hot water backup, piping between the softener and water heater should be as long as possible.
4. Keep outside faucets on hard water to save soft water and salt. See Fig. 4.
5. Do not install in a place where the softener could freeze. Damage caused by freezing voids the warranty by Sears Brands Management Corporation.
6. Put the softener in a place where water damage is least likely to occur if it develops a leak. Sears or the manufacturer will not repair or pay for water damage.
7. A grounded, 120V, 60 Hz. electrical outlet is needed near the softener to plug in the transformer
(See Fig. 4). Be sure the outlet and transformer are in an inside location, protected from wet weather. Use a continuously “live” outlet, which cannot be accidentally switched off.
8. When installing in an outside location, you must take the steps necessary to assure the softener, installation plumbing, and wiring, are protected from the elements, direct sunlight, contamination, vandalism, etc.
Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
7
Plan Your Installation
CHECK YOUR WATER PRESSURE BEFORE INSTALLING
For your water softener to work properly, incoming water pressure in your house pipes must be no lower than 20 pounds per square inch (psi). The highest allowable pressure is 125 psi. If pressure is above 125
psi, buy and install a pressure reducing valve in the pipe supplying water to the softener’s inlet.
NOTE: If water pressure during the day is 100 psi or more, pressure during the night may go above 125 psi.
Installation
INSTALL SINGLE BYPASS VALVE AND/OR THREADED INSTALLATION ADAPTORS
Complete the following steps to assemble the adaptors |
SINGLE BYPASS VALVE: |
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and/or the included single bypass valve. |
6. |
Lightly coat the o-rings with silicone grease and slide |
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1. |
Close the shutoff valve on the house main water pipe, |
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them onto the bypass valve. Push the bypass valve |
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near the water meter or pressure tank, to turn off the |
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into the softener valve’s inlet and outlet ports as far |
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2. |
water. |
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as it will go. Snap the two large holding clips into |
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Shut off the gas or electric supply to the water |
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place, from the top down as shown (see Fig. 8). |
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3. |
heater. |
CAUTION: Be sure the clips snap firmly into place so |
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Open the highest and lowest water faucets in your |
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the bypass valve will not pull out. |
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house. This will let water drain from the pipes. |
INLET AND OUTLET THREADED ADAPTORS: |
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4. |
Close faucets after water has drained. |
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Remove the top cover. Pull outward on the two tabs |
7. |
Lightly coat the o-rings with silicone grease and slide |
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to release top cover (see Fig. 5). The salt lid remains |
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them onto the installation adaptors. Push the adap- |
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attached to the top cover when removed. Set both |
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tors into the valve inlet and outlet ports, or bypass |
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covers aside so they will not get scratched or broken. |
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valve ports, as far as they will go. Both adaptors are |
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the same and fit either port. Snap the two large |
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Salt Lid |
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holding clips into place, as shown (see Fig. 8). |
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CAUTION: Be sure the clips snap firmly into place so |
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Top Cover |
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the adaptors will not pull out. |
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Clips |
Threaded |
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Valve |
Installation |
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Figure 5 |
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Outlet |
Adaptors |
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O-Rings |
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5. Visually check and remove any foreign mate- |
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rials from the valve inlet and outlet ports (see |
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Fig. 6). Carefully remove the two large plastic |
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clips (you will use them). Check to be sure |
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the turbine and support are firmly in place |
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(see Fig. 7). |
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Clip |
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NOTE: If you will not install the included bypass |
Valve Inlet |
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Single |
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valve because you will have a 3-valve |
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bypass in your plumbing, skip step 6, but |
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O-Rings |
Bypass Valve |
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perform step 7. |
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Clip |
Figure 6 |
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Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
8
Installation
INSTALL SINGLE BYPASS VALVE (cont.)
Before installing the bypass valve and/or installation adaptors, make sure that the turbine and support are firmly in place inside the softener valve’s outlet port.
Turbine
Support
Valve Outlet |
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Turbine |
Figure 7 |
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INSTALL HOLDING CLIPS |
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Bypass Valve or |
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Plastic Clip |
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Installation Adaptor |
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Valve Inlet or Outlet Plastic clip snapsO-Ring into groove in bypass or adaptor
ALTERNATE BYPASS VALVE INSTALLATION
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If connecting to floor |
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level plumbing, install |
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the bypass valve turned |
IN OUT |
downward, as shown. |
Figure 9 |
ASSEMBLE INLET AND OUTLET PLUMBING
Measure, cut (thread if needed) and put together all pipe and fittings up to the main water pipe. Make sure that the incoming water supply pipe goes to the valve inlet side.
CAUTION: Never solder fittings while connected to nonmetallic parts. Wait until soldered pipe has cooled before connection. See Fig. 10.
CAUTION: Be careful when putting pipe fittings together. Do not cross thread, and do not overtighten.
Main Water
4.Solder.
NOTE: To be certain that heat will not travel down the pipe and into the bypass valve or installation adaptors, wrap the bottom of the pipe
and the bypass valve 
with a wet rag. 
Pipe |
Incoming |
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Hard |
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Water |
1.Cut pipe to correct length
2.Solder. When cool, do step 3.
O-Ring |
3. Put threaded |
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adaptor into |
IN |
bypass valve |
port. |
Clip |
Figure 10 |
Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
9
Installation
CONNECT THE VALVE DRAIN HOSE |
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COPPER DRAIN TUBE: Local plumbing codes may |
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Take a length of 3/8” inside diameter drain tubing |
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require the use a copper valve drain tube. A copper |
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(supplied) and attach one end to the drain fitting (see |
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tube is also best to use if running a drain line overhead. |
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Fig. 11). Use a tube clamp from the parts bag to hold it |
To adapt a copper drain tube to the softener, purchase |
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in place. Put the other end of the tubing over a floor |
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a compression fitting (1/4'' female pipe threads x 1/2'' |
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drain, into a laundry tub, standpipe, or other suitable |
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O.D. tube) and tubing from your local hardware store. |
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drain. Check your local codes. |
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CONNECT SALT TANK OVERFLOW HOSE |
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Leave an air gap of about 1-1/ 2'' between the end of |
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the hose and the drain. This gap is needed so you |
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1. |
Locate the rubber grommet, adaptor elbow and tube |
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don’t get a backflow of sewer water into the softener. |
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2. |
clamp (see Fig. 11) that are in the parts bag. |
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Do not put the end of the hose into the drain or con- |
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Push the grommet into the hole in the salt tank wall |
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nect without the air gap. |
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3. |
so that half is inside and half is outside. |
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Locate and support the hose so it does not kink or have |
Push the larger end of the adaptor into the grommet. |
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sharp bends. Secure the hose end so water pressure |
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4. Push one end of a length of 3/8'' I.D. tubing (sup- |
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does not cause the hose to “whip”. Tie or wire it in |
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plied) onto the tube adaptor, using a tube clamp |
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place. Do not pinch the hose shut. The softener will |
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from the parts bag to hold it in place. |
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not work if this drain hose is pinched, plugged, closed |
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5. Put the other end of the tubing over the floor drain. |
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or restricted in any way. Direct drain flow down into |
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drain from drain line as flow could possibly overshoot |
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IMPORTANT: Overflow water must run down by gravity |
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the drain cover. |
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through the tubing. Do not raise the tub- |
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Keep the hose lower than the drain fitting. In some |
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ing higher than the adaptor (see Fig. 11). |
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homes, to get to a drain you must raise the hose and |
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IMPORTANT: Do not connect this hose to the valve |
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run it overhead. Do not raise the hose more than 8 feet |
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drain hose you just installed (see above). |
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above the floor. |
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Both drains must have a separate hose. |
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Drain |
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Clip |
1/4 NPT SUBSTITUTING RIGID DRAIN LINE |
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Threads |
Compression Fitting, 1/4 NPT x |
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Fitting |
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Barbs |
1/2” O.D. Tube (not supplied) |
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Tube |
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Cut barbs from drain fit- |
1/2” Outside |
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Clamp |
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Grommet |
Tube |
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ting (pull clip and remove |
Diameter Copper |
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fitting from valve) |
Tube (not supplied) |
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Adaptor |
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Tube |
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To drain |
STANDPIPE |
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Clamp |
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Valve |
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point other |
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than floor |
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Drain Hose |
drain. |
1-1/2” |
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Support tub- |
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Tie or wire |
1-1/2” |
ing in place |
Air Gap |
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as needed. |
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tubing in |
Air Gap |
1-1/2” |
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NOTE: Drain Hose |
place |
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Air Gap |
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(20 ft.) is included. |
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See also parts list. |
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Salt Tank |
FLOOR DRAIN |
LAUNDRY TUB |
Figure 11 |
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Overflow Hose |
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Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
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