Intermec CN50 User Manual

Mobile Computer

For Windows Mobile 6.1

User’s Manual

Intermec Technologies Corporation

Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org).

This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).

This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:

Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright © 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided “as is” without express or implied warranty.

ii CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Document Change Record

This page records changes to this document. The document was originally released as Revision 001.

Version Number

004 10/2010 Revised to support new software enhancements and

003 4/2010 Added new CDMA radio activation procedures.

002 2/2010 Revised to support the new EA11 imager, 2.5G

Date Description of Change

Korean product certification.

GPRS/EDGE radio, and increased RAM memory.

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual iii

iv CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii

Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Using the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Introducing the CN50 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Changing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Understanding the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Contents

Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Capitalizing Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Entering Characters on the Numeric Keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Adjusting the Volume of the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Using the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Configuring the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Understanding the Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Calibrating the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Aligning the Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Rotating the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Understanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Using the Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Understanding Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual v

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Reading Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Capturing Signatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Capturing Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using the Color Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Zooming On an Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Taking a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Switching to Video Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Saving Picture Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Installing a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Enabling the Integrated GPS on the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the GPSID Installed on the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Improving GPS Performance on the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Connecting and Configuring the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Configuring the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Managing the CN50 With SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . . . . 28

Using Intermec Settings Directly On the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Hiding Menu Items in Intermec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Connecting to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Establishing an ActiveSync partnership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Connecting to Your Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Connecting the CN50 Using 802.11 Radio Communications . . . . . . . . . . . . . . . . 33

Connecting the CN50 Using Bluetooth Communications . . . . . . . . . . . . . . . . . . . 34

Connecting the CN50 to a Wireless Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Connecting the CN50 Using Ethernet Communications . . . . . . . . . . . . . . . . . . . .38

Connecting the CN50 Using USB Communications . . . . . . . . . . . . . . . . . . . . . . . . 38

Managing Network Connections With iConnect. . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Configuring Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Choosing Between Microsoft and Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Loading a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Disabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Configuring the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Turning On the Phone Using the Wireless Manager . . . . . . . . . . . . . . . . . . . . . . . . . 55

Activating the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Values Required for CDMA Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Starting the Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

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Activating the CN50 on Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Activating the CN50 on Verizon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Activating the UMTS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Making a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Connecting to an ISP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Connecting to a Network With a VPN Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Developing and Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Developing Applications for the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Packaging Your Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Choosing a Target Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Installing Applications on the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Installing Applications Using SmartSystems Foundation Console. . . . . . . . . . . .67

Installing Applications Using Microsoft ActiveSync. . . . . . . . . . . . . . . . . . . . . . . . .67

Installing Applications Using a Scan-to-Connect Bar Code . . . . . . . . . . . . . . . . . .68

Installing Applications Using a MicroSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Updating the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Updating Multiple Computers Using SmartSystems Console . . . . . . . . . . . . . . . . 69

Updating Individual Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Contents

Troubleshooting and Maintaining the CN50. . . . . . . . . . . . . . . . . . . . . . . . . 73

Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Finding Your Configuration Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Finding Your Software and Firmware Version Numbers . . . . . . . . . . . . . . . . . . . . .74

Troubleshooting the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Resetting the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Warm Booting the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Cold Booting the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Clean Booting the CN50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Cleaning the CN50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

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Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

CN50 Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Power and Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Touch Screen Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Keypad Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Bar Code Symbologies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

CN50 Imager Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

EA21 Area Imager Minimum Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

EA21 Area Imager Typical Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

EA11 Area Imager Minimum Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

EA11 Area Imager Typical Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

CN50 Docking Connector Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Battery (AB24, AB25) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

AC Power Adapter (AE37). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Quad Battery Charger (AC21) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Single Dock (AD27) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Multidock (AD24) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Charge-Only Multidock (AD23) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Vehicle Docks (AV6 and AV9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Magnetic Stripe Reader (AR9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Symbology Option Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Imager Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Decode Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Communication Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Bluetooth Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

802.11 Radio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Ethernet Adapter Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Certificates Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Ethernet Adapter IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

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Contents

Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Imager Configuration Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Imager Configuration Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Basic Configuration Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Imager Predefined Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Symbology Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual ix

x CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

This section explains how to identify and understand warnings, cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.

Before You Begin

Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.

Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual xi

Before You Begin

Web Support

Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF).

Visit the Intermec technical knowledge base (Knowledge Central) at

www.intermec.com and click Support > Knowledge Central to

review technical information or to request technical support for your Intermec product.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.

Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us.

Service Location Support

For the most current listing of service locations, click Support >Returns and Repairs > Repair Locations.

For technical support in South Korea, use the after service locations listed below:

AWOO Systems

102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 Email: mjyun@awoo.co.kr

IN Information System PTD LTD

6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr

Who Should Read This Manual

This manual is written for the person who is responsible for installing, configuring, and maintaining the CN50 Mobile Computer.

xii CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

This manual provides you with information about the features of the CN50, and how to install, configure, operate, maintain, and troubleshoot it.

Before you work with the CN50, you should be familiar with your network and general networking terms, such as IP address.

Patent Information

Product is covered by one or more of the following patents:

4882476; 4894523; 4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5195183; 5195183; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678; 5359185; 5371858; 5373478; 5389770; 5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367; 5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419; 5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007; 5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027; 5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290; 5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309; 5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807; 5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834753; 5834749; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267; 5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338; 5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452; 5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768; 5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960; 6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340; 6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414; 6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542; 6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523; 6732930

There may be other U.S. and foreign patents pending.

xiv CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Using the CN50

This chapter introduces the CN50 Mobile Computer with Windows configuration information to assist you in getting the most out of your computer. This chapter contains these topics:

• Introducing the CN50 Mobile Computer

• Using the Battery

• Using the Keypad

• Adjusting the Volume of the CN50

• Using the Screen

• Understanding the Status LEDs

• Using the Imager

• Using the Color Camera

• Installing a microSD Card

• Enabling the Integrated GPS on the CN50

Mobile® 6.1. It also contains hardware and software

Chapter 1 — Using the CN50

Introducing the CN50 Mobile Computer

The Intermec CN50 Mobile Computer is a small, sleek, and stylish mobile computer built on the Microsoft operating system. The CN50 uses dual ARM processors to provide high throughput and is the first mobile computer with the latest High Speed Uplink Packet Access (HSUPA). The CN50 is also the first voice-enabled mobile computer that can be changed from a CDMA network to a GSM/UMTS network and back to CDMA.

CN50 Mobile Computer

Windows® Mobile 6.1

Here are more great features of the CN50:

• A digital compass to enhance GPS navigation and improve

geotagging of captured images.

• An accelerometer that can automatically sense the angle of the

computer and rotate the display between portrait and landscape.

• The first 3 megapixel camera in a mobile computer.

• An area imager that supports reading bar codes, signature capture,

and Enhanced Mobile Document Imaging (eMDI).

The CN50 Mobile Computer with an IEEE 802.11b/g radio installed is Wi-Fi® certified for interoperability with other 802.11b/g wireless LAN devices.

2 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Chapter 1 — Using the CN50

The CN50 is available with the following features:

• 3.75G UMTS/3.5G CDMA, 802.11b/g, and Bluetooth

• 2.5 GPRS/EDGE radio

• 256 MB DRAM, 512 MB Flash (approximately 350 MB free for user

applications)

• Customer-accessible micro-SD slot for removable memory cards

up to 32 GB

• Imaging options:

• EA21 area imager

• EA11 area imager

• GPS receiver

Use this manual to understand how to use the CN50 and other features and options available on it.

Note: For information about the Mobile applications installed on the CN50, see the online Help. For additional information about using Windows Mobile on the CN50, visit Intermec Knowledge Central at

www.intermec.com.

radio

Using the Battery

The CN50 uses an AB24 standard battery or an AB25 extended battery as its main power source. The standard battery has a 7.2 Watt hour capacity, and the extended battery has a 14.4 Watt hour capacity. Several factors determine the life of your battery, such as display brightness, display timeout, input devices, extreme temperatures, and your usage.

You should fully charge the battery before you use the CN50. When you change the battery, it will automatically go into a power off state and then cold boot.

The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100°C (212°F) or incinerate it. Dispose of used batteries promptly. Keep away from children.

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 3

Chapter 1 — Using the CN50

Note: If the CN50 is not using external power and you remove the battery pack, the CN50 goes into a power off state.

Contact your Intermec representative for replacement batteries.

Charging the Battery

Make sure you fully charge the AB24 or AB25 battery before you use your CN50. You can charge the battery before or after you install it in the CN50. A fully discharged battery charges in approximately 4 (AB24) to 6 (AB25) hours.

Use the next table to understand how long it takes to charge your batteries in each of the CN50 charger or dock accessories.

Charging Times for CN50 Batteries

CN50 Charging Accessory AB24 Charging Time AB25 Charging Time

AD27 single dock charger 4 hours 6 hours

AC21 quad battery charger 4 hours 6 hours

AD23 charge-only multidock 4 hours 6 hours

AD24 Ethernet multidock 4 hours 6 hours

AE36 vehicle power adapter 4 hours 6 hours

AE37 AC adapter 4 hours 6 hours

The battery is fully charged when the battery status LED shows a steady green. For information on these accessories, see “Accessories”

on page 91.

To charge the battery:

• Insert the battery into a quad battery charger, a single dock, or a

multidock, or attach external power to the CN50 with the battery installed.

Changing the Battery

The CN50 resets when you remove the battery.

To change the battery:

1 Save your files and close any open applications.

4 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Chapter 1 — Using the CN50

2 Shut down the CN50 by going to Start > Programs > Shut Down.

For more information, see “Warm Booting the CN50” on page

79.

3 If necessary, disconnect the handstrap from the top of the CN50.

4 Push forward on the battery release tab until the battery releases,

and then lift it away from the CN50.

5 Insert the bottom of a fully charged battery into the CN50, and

press down on the top until it clicks into place.

6 If necessary, replace the handstrap.

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 5

Chapter 1 — Using the CN50

Maximizing Battery Life

Batteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CN50, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state. See the following table for tips to maximize the life of your battery.

Battery Conservation Tips

When You Want To: Do This to Save Battery Power:

Operate the CN50 and the Low Battery status icon appears or the Battery light comes on.

Stop using the CN50 for 5 minutes or longer.

Store the CN50 for more than a day.

Store the battery outside the CN50.

Save your data and then Programs > Shut Down. After the CN50 shuts down, remove the battery and insert

another fully charged battery. Or, you can connect the CN50 to an external power source.

Make sure the low battery icon is not on the screen and that the Battery light is not

turned on. Press

If you are storing the CN50 for a few days, such as over the weekend, install the charged battery or attach the CN50 to a power source.

If you are storing the CN50 for longer, remove and charge the battery, then store both the battery and the CN50 in a cool location.

If the battery in storage is not used in several months, you should recharge the battery to keep it at its performance peak.

Store the batteries in a charger connected to power.

^ to suspend the CN50.

go to Start >

Understanding the Battery Status

A quick way to check the status of your battery is to look at the battery icon on the CN50 Status bar.

6 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Battery Icon Status

Battery status LED

Icon Status

Battery is fully charged.

Battery has a medium charge. You should be able to work for several more hours before changing batteries.

Battery is low. You need to replace or charge the battery soon.

Battery is critically low. You need to replace or charge the battery now.

Battery is charging.

Checking the Battery Status

The easiest way to check the status of your battery is to look at the battery icon on the status bar of your CN50.

Location of the Battery Status LED

Chapter 1 — Using the CN50

The Battery Status LED above your CN50 display indicates the charging status of your battery

Understanding the Battery Status LED

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 7

LED State Description

Steady green when the CN50 is connected to external power

Blinking red The battery is low. CN50 goes into Suspend mode.

The battery is fully charged.

Charge or replace the battery.

Chapter 1 — Using the CN50

Esc

Enter

2 5 8 0

3 6

LED State Description

Steady red when the CN50 is connected to external power

Steady amber There is a battery error. The battery may be outside the

Off The CN50 is not on external power and the battery is

Using the Keypad

Use the following sections to understand how to use the keypad. For information on remapping the keypad, you can download the Device IDL Resource Kit from the Intermec web site at

www.intermec.com/idl.

The CN50 comes with either a numeric keypad or a QWERTY keypad. The QWERTY keypad is designed for applications that require primary input of alphabetic data. This keypad also provides special characters, numbers, symbols, and functions by pressing color-coded key sequences.

The numeric keypad is for applications that require mainly numeric data. This keypad also lets you enter special characters, including the alphabet, by pressing color-coded key sequences.

The battery is charging.

allowable charging temperature or you may need to replace the battery.

operating normally.

CN50 Numeric Keypad

8 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

CN50 QWERTY Keypad

Enter

Space

Esc

‘

sym

’

Using the Power Button

When you press and hold the Power button (^), you put the CN50 into suspend mode. In this lower power mode, the CN50 continues to supply power to all memory, but turns off power to most hardware such as the display. This power-saving feature is designed to prolong battery life.

Using the Color-Coded Keys

Each keypad provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color-coded keys and key sequences, you can access all of the additional features printed on the keypad overlay.

Chapter 1 — Using the CN50

There are two color-coded modifier keys on the numeric keypad: the orange

b key and the green c key. There is one orange b color-coded

modifier key on the QWERTY keypad.

Using the Color-Coded Keys

You Want to: Press: Example

Use an orange character or function printed above a key.

b key (LED turns on) and then

the key with the character or function printed above it.

Use a green character or function printed above a key.

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 9

c key (LED turns on) and then

the key with the character or function printed above it.

On the CN50 QWERTY keypad, press select the

b and then O to

! key.

On the CN50 numeric keypad, press

c and then # to select

the

o function.

Chapter 1 — Using the CN50

You Want to: Press: Example

Lock the green key to stay on.

Lock the orange key to stay on.

Unlock the green or orange key.

c once.

b twice.

b or c once. Press b or c once to unlock

Capitalizing Characters

You can capitalize characters individually, or you can type all capital letters by enabling Caps Lock.

To capitalize a single character:

• On the QWERTY keypad, press the

• On the numeric keypad, press the

Select the key with the letter you want to capitalize. Press to return to lowercase letters.

To enable Caps Lock:

• On the QWERTY keypad, press

disable the Caps Lock.

• On the numeric keypad, press

To disable Caps Lock:

On the CN50 numeric keypad, press

c once. The green LED

turns on and stays on.

On the CN50 QWERTY keypad, press orange LED turns on and stays

on.

the key. The LED turns off.

b twice. The

[ key, and the character.

c key, and then the 1 key.

1 again

b, then the [ key. Press b again to

c 1.

• On the QWERTY keypad, press the

• On the numeric keypad, press 1 again.

For information on how to enter specific characters with keystrokes, see Appendix C, “Keypads and Keystrokes” on page 99.

b key again.

Entering Characters on the Numeric Keypads

To enter letters on the numeric keypad, you need to press the c key and the number key as many times as necessary to access the letter you need since each number key has one to four letters or functions.

10 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

To type a lower case Z:

Chapter 1 — Using the CN50

• Press

c9999.

Adjusting the Volume of the CN50

You can adjust the computer volume for your needs and your environment. The volume includes sounds you hear when you tap the screen or scan bar codes with a scanner. You can set the volume to off, very low, low, medium, high, very high (default), and vibrate.

You can use the Volume application (available from the navigation bar) or the Volume buttons (on the side of the CN50) to change the volume of the computer.

Location of Volume Buttons on the CN50

Volume buttons

• To adjust the volume with the Volume application:

a Tap the Volume ( ) icon at the top of the screen. b Use your stylus to adjust the volume slider to the volume you

want, select Vibrate, or select Off.

• To adjust the volume with the Volume buttons:

• Press the upper side button to increase the volume.

• Press the lower side button to decrease the volume, set the

volume to vibrate, or turn the volume off.

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 11

Chapter 1 — Using the CN50

Using the Screen

The CN50 has a 240 x 320 pixel color touch screen display. The Windows Mobile 6.1 start screen has three distinct areas: the navigation bar, Today screen, and command bar.

Windows Mobile 6.1 Start Screen

Navigation bar

Today screen

Command bar

Note: To help conserve battery power, you can change the amount of time that the screen backlight stays on. For help, see “Configuring the

Backlight”.

To turn the screen backlight on and off:

• For the numeric keypad, press

• For the QWERTY keypad, press

b ..

Configuring the Backlight

By default, the CN50 goes into Screen Off mode when there is no activity on the computer. Screen Off mode turns off the backlight and display. Press a key or tap the screen to resume activity.

12 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

To configure the backlight:

1 Tap Start > Settings > System tab > the Backlight icon > the

2 With Turn off backlight if device is not used for checked, select the

Using the Stylus

The CN50 has a stylus for selecting items and entering information on the touch screen.

Functions You Can Perform With the Stylus

Action Description

Tap Touch the screen once with the stylus to select options, open

Drag Hold the stylus on the screen and drag across the screen to

Tap and hold Tap and hold the stylus on an item to see a menu of actions

Chapter 1 — Using the CN50

Battery Power tab.

timeout value (30 seconds, or 1 to 5 minutes).

or close applications, or launch menus from the Command bar.

select text and images.

available for that item. On the pop-up menu that appears, tap the action you want to perform.

Understanding the Screen Icons

Use the screen icons on the navigation bar and the command bar to see the network connection status and other system information. For information about the battery icons, see “Understanding the Battery

Status” on page 6. Some standard Microsoft icons are included in this

table.

Computer Screen Icons

Icon Description

The volume is turned off. To turn the volume back on, tap this icon and choose your setting.

The computer is connected to the network.

The computer is not connected to the network.

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 13

Chapter 1 — Using the CN50

Icon Description

The 802.11 radio is connected to the wireless network.

Calibrating the Touch Screen

If the touch screen does not respond when you tap it with the stylus, you may need to calibrate the screen.

Note: If the touch screen is so out of alignment that you cannot open the Start menu, you can try to align the screen menu using the keypad. For help, see the next procedure.

To calibrate the touch screen:

1 Tap Start > Settings > Systems (tab) > Screen.

2 Tap Align Screen and follow the instructions to align the screen.

3 Tap ok.

Aligning the Touch Screen

If the touch screen is so out of alignment that you cannot open the Start menu, you may need to align the screen menu using only the keypad, or as a last resort you can perform a clean boot. For more information about performing a clean boot, see “Clean Booting the

CN50” on page 80.

To align the touch screen using the keypad:

1 Press

2 Press

3 Press

4 Press

5 Use the arrow keys to choose Screen, and then press

6 Tab to Align Screen and press

7 Follow the instructions to align the screen.

8 Tap ok.

14 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

b W (for the Start menu ~).

d to select Settings and then press e.

i until the Personal tab is selected.

b > to select the System tab.

Rotating the Screen

The internal accelerometer enables you to have the screen rotate by sensing the orientation of the CN50. You can enable the screen to rotate all the time depending on orientation, you can enable it to rotate for specific applications, you can disable rotation for selected applications, or you can disable it.

You can modify the screen rotation settings file to determine which applications will enable or disable screen rotation by modifying the settings.csv file in the \Windows folder.

Note: By default, when you select Enabled for selected applications, rotation is only enabled for Internet Explorer and Windows Media Player.

To configure the screen rotation:

1 Tap Start > Settings > the Systems tab > Sensors.

Chapter 1 — Using the CN50

2 Select the option you want to use.

Understanding the Status LEDs

The CN50 has four status LEDs.

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 15

Chapter 1 — Using the CN50

Key status LED

Notiﬁcation LED

Good Read LED

Battery Status LED

Location of the CN50 Status LEDs

The next table describes the notification LED, Good Read LED, and key status LED. For information about the battery status LED, see

“Understanding the Battery Status” on page 6.

Understanding the Status LEDs

LED Color Description

Notification Orange The CN50 is notifying you of a pending alarm

or message.

Good Read Green The CN50 has successfully decoded a bar code.

Battery

Key Status Green Caps Lock is enabled if you have a QWERTY

Amber Amber function keys are enabled.

See

“Checking the Battery Status” on

page 7

keypad. Green function keys are enabled if you have a

numeric keypad.

Using the Imager

The CN50 has two available area imagers, shown in the next table with the minimum bar code size supported by each imager

16 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

+ 102 hidden pages