Intermec CK70AA1KNU3W2100 User Manual
70 Series
Mobile Computer
CK70, CK71, CN70, CN70e
User Manual
Intermec by Honeywell
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec by Honeywell.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec by Honeywell.
©2012– 2014 Intermec by Honeywell. All rights reserved.
For patent information, please refer to www.hsmpats.com
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, Windows Embedded Handheld, Excel and the Windows logo are either
registered trademarks or registered trademarks of Microsoft Corporation in the United States
and/or other countries.
microSD and microSDHC are trademarks or registered trademarks of SD-3C, LLC in the United
States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(www.openssl.org).
This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).
This product uses Regex++, Index software during its operational phases. The owner of Regex++
has granted use of the software to anyone provided such use is accompanied by the following
copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001)
Copyright © 1998-2001 Dr John Maddock
Permission to use, copy, modify, distribute and sell this software and its documentation for any
purpose is hereby granted without fee, provided that the above copyright notice appear in all
copies and that both that copyright notice and this permission notice appear in supporting
documentation. Dr John Maddock makes no representations about the suitability of this software
for any purpose. It is provided “as is” without express or implied warranty.
ii 70 Series Mobile Computer User Manual
Document Change Record
This page records changes to this document. The document was
originally released as Revision 001.
Version
Number
007 6/2014 Added information on the N5603 scanner, how to
006 03/2013 Added information to support the 70 Series RFID
005 11/2012 Added information to support firmware version
004 2/2012 Revised information on ScanNGo bar codes.
003 12/2011 Added information on:
Date Description of Change
set a password in Intermec Settings, support for
HanXin symbology, and updated language
provisioning settings. Also updated the cleaning
procedure and default settings.
Mobile Computers.
1.50:
• CloneNGo application
• New camera settings
• SceneEditor application
• EA30 imager extended reading range
• the flashlight feature.
• the Carrier Selection application.
Revised information on:
• the Intermec Settings menus.
• upgrading the system software and the
operating system.
• GPS procedures.
• ScanNGo bar codes.
002 06/2011 Revised to add information on
non-incendive (NI) versions of the computer,
provisioning the computer, the new
ScanDiagnostics application, and how to use the 70
Series as a USB mass storage device. Also corrected
the cold boot procedure and removed the compass.
70 Series Mobile Computer User Manual iii
iv 70 Series Mobile Computer User Manual
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Send Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
About the Computer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1
About the 70 Series Mobile Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What’s New in This Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Overview of 70 Series Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
About the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
70 Series Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
About Language Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Turn On the Computer for the First Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Save Current Language when You Update the OS . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Contents
About the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Change the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
About Battery Life and Conservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
About the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Enter Characters on the QWERTY Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Enter Characters on the Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Enter Characters on the CK70 and CK71 Keypads . . . . . . . . . . . . . . . . . . . . . . . . . . 25
About the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
About the Intermec Dashboard Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Configure the Screen Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Configure the Screen Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Adjust the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
70 Series Mobile Computer User Manual v
Contents
About the Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Use the Imager as a Flashlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Read Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Read RFID Tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Insert a MicroSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Install a MicroSD Card in a CN70 or CN70e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Install a MicroSD Card in a CK70 or CK71 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Transfer Files to and from Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
How to Transfer Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Set Up the Computer as a Mass Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
About the User Interface and Intermec Applications . . . . . . . . . . . . . . . 39
2
About the User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
About the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Interact with the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Title Bar Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Align the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
About Intermec Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Applications Available on the Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Applications You Can Download to the Mobile Computer. . . . . . . . . . . . . . . . . . .48
Use the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
3
About the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Activate the UMTS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Activate the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Start the Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Turn the Phone On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
About Network Carriers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Switch Network Carriers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Add the WWAN Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
vi 70 Series Mobile Computer User Manual
About the Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Make a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Make an Emergency Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Use the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
4
About the Color Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
About the Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Configure the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Configure Camera Scenes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Take a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Record a Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Save Pictures and Videos to a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Use GPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
5
Contents
About the Integrated GPS on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Use the GPSID Installed on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
About the GPS Module Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Improve GPS Performance on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
6
How to Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Use Intermec Settings on the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Start Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
About the Structure of Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Navigate in Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Enable Intermec Settings Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Configure Profile Settings with Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . .83
Restore Default Settings to a Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Restore Default Settings for All Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Hide Menu Items in Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Use Intermec Settings Remotely with SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
70 Series Mobile Computer User Manual vii
Contents
About Network Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Configure 802.11a/b/g/n (Wi-Fi) Radio Communications . . . . . . . . . . . . . . . . . . .86
Configure Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Configure Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
About Serial and USB Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Create an ISP Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Create a VPN Server Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
About Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Choose Between Microsoft and Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Load a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Manage the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
7
Manage the Computer in Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Manage the Computer Using CloneNGo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Manage the Computer Using SmartSystems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Manage the Computer Using Third-Party Software . . . . . . . . . . . . . . . . . . . . . . . .111
Develop and Install Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Develop RFID Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Package Your Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Choose a Target Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Install Applications Using SmartSystems Console . . . . . . . . . . . . . . . . . . . . . . . . .113
Install Applications Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Install Applications Using a Storage Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Launch Applications Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Update the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Update Individual or Multiple Computers Using the SmartSystems Console .114
Update Individual Mobile Computers Using a microSD Card . . . . . . . . . . . . . . .116
Troubleshoot and Maintain the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . 117
8
About the Intermec Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Troubleshoot Your Mobile Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Troubleshoot the Wi-Fi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Troubleshoot 802.1x Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Check 802.11 Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Troubleshoot Reading Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Use ScanDiagnostic to Troubleshoot the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . .124
viii 70 Series Mobile Computer User Manual
Troubleshoot Operating the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Troubleshoot RFID Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Call Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Find Your Configuration Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Find Your Operating System Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Reset the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Reboot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Cold Boot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Clean Boot the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Clean the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Specifications and Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
A
Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
CN70 and CN70 RFID Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
CN70e and CN70e RFID Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
CK70 and CK70 RFID Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
CK71 Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Power and Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
70 Series Non-Incendive Computer Specifications . . . . . . . . . . . . . . . . . . . . . . . . .136
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Back Accessory Interface Pin-outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Touch Screen Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Standard Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Regulatory Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Bar Code Symbologies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Imager Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Contents
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Data Collection Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Communications Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
GPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Core Messaging Service Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Device Monitor Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Virtual Wedge Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
RFID Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
70 Series Mobile Computer User Manual ix
Contents
Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
B
Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
CN70 Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
CN70e Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
CK70 Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
CK71 Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
ScanNGo Wi-Fi Configuration Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
C
Radio Configuration Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
2D Configuration Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
1D Configuration Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
I
x 70 Series Mobile Computer User Manual
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow cautions in this
document before handling and operating Intermec equipment. You
can be seriously injured, and equipment and data can be damaged if
you do not follow the safety cautions.
This section explains how to identify and understand cautions and
notes that are in this document.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
Before You Begin
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec website at www.intermec.com and click Support >
Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.
Web Support
Visit the Intermec website at www.intermec.com to download our
current manuals (in PDF).
70 Series Mobile Computer User Manual xi
Before You Begin
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
Send Feedback
Your feedback is crucial to the continual improvement of our
documentation. To provide feedback about this manual, please
contact the Intermec Technical Communications department directly
at TechnicalCommunications@intermec.com.
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec website, click About Us > Contact Us.
Who Should Read This Manual
This manual is written for the person who is responsible for
installing, configuring, and maintaining the 70 Series Mobile
Computer.
This manual provides you with information about the features of the
70 Series mobile computer, and how to install, configure, operate,
maintain, and troubleshoot it.
Before you work with the 70 Series mobile computer, you should be
familiar with your network and general networking terms, such as IP
address.
Related Documents
This is a list of related Intermec documents.
• Intermec Settings Command Reference Manual
• Intermec Developer Library (IDL) Resource Kit Developer’s Guide
The Intermec website at www.intermec.com contains our documents
(as PDF files) that you can download for free.
xii 70 Series Mobile Computer User Manual
Before You Begin
To download documents
1 Visit the Intermec website at www.intermec.com.
2 Click the Products tab.
3 Using the Products menu, navigate to your product page. For
example, to find the CN70 computer product page, click
Computers > Handheld Computers > CN70.
4 Click the Manuals tab.
If your product does not have its own product page, click Support >
Manuals. Use the Product Category, the Product Family, and
Product to find your documentation.
70 Series Mobile Computer User Manual xiii
Before You Begin
xiv 70 Series Mobile Computer User Manual
1
About the Computer Features
This chapter introduces the 70 Series Mobile Computers with
Windows® Embedded Handheld operating system. Use this
chapter to learn about the basic features and functions of each
computer, as well as the available accessories for it.
1
Chapter 1 — About the Computer Features
Scan button
On/o button
Microphone
Cell phone speaker
Notification LED
Good read LED
Battery status LED
About the 70 Series Mobile Computers
The ergonomically-designed Intermec 70 Series Mobile Computers are
built on the Microsoft Windows Embedded Handheld operating
system. They are lightweight, easy-to-use, and run most software
developed for the Windows Embedded platform, including
standalone, client-server, and browser-based applications.
The 70 Series consists of four different models: CN70, CN70e, CK70,
and CK71. The CN70 and CN70e have the same features except that
the CN70e offers a larger keypad for data-input intensive applications.
The CK70 and CK71 have most of the same features, but the CK71
offers a choice of imager options and does not offer a WWAN or GPS
radio option. Intermec offers non-incendive (NI) versions for
hazardous environments, in addition to RFID versions of the CN70,
CN70e, and CK70.
Throughout this manual, all versions of the mobile computer are
referred to as 70 Series unless information is specific to a particular
model of computer. Pictures of the CN70 and CK70 represent the four
models of the 70 Series computers. Non-Incendive (NI) computers
have a teal label on the top of the computer. The RFID-enabled
computers have a visible blue RFID label.
2 70 Series Mobile Computer User Manual
CN70 Front View
CN70 Back View
Scan button
Microphone
On/o button
Cell phone speaker
Notification LED
Good read LED
Battery status LED
Imager
Camera
Chapter 1 — About the Computer Features
Speaker port
Battery
CK70 and CK71 Front View
IrDa port
70 Series Mobile Computer User Manual 3
Chapter 1 — About the Computer Features
CK70 (Left) and CK71 (Right) Back View
Imager
Camera
Imager
Camera
Battery
What’s New in This Release
This version of the user manual contains these updates:
• Added language persistence through an operating system update.
For more information, see “Save Current Language when You
Update the OS” on page 11.
• Added information on setting a password for Intermec Settings.
For more information, see “Enable Intermec Settings Password”
on page 83.
• Added CK71 support for the N5603 extended range scanner. For
more information, see “N5603 Extended Range Reading
Distances” on page 145 in Appendix A.
• Added support for HanXin symbology.
Left speaker
port
IrDA port
Battery
Left speaker
port
IrDA port
4 70 Series Mobile Computer User Manual
Overview of 70 Series Features
The 70 Series includes these standard features:
Intermec 70 Series Feature List
Standard Features CK70 CK71 CN70 CN70e
Chapter 1 — About the Computer Features
EA30 area imager that can read bar codes and
capture images.
Choice of EA30, EX25, or N5603 imagers x
Multi-processor architecture with 512 MB
DRAM and 1G Flash
802.11a/b/g/n and Bluetooth® radios x x x x
CDMA, UMTS, or Flexible Network Radio
capability
GPS radio on CDMA, UMTS, or Flexible
Network Radio computers
5-megapixel auto-focus color camera x x x x
Customer-accessible microSD slot for
memory cards up to 32 GB
Customer-accessible SIM card slot x x x x
IrDA port with speeds up to 4 Mbps x x x x
Ultra-high frequency (UHF) RFID option to
read and write data to RFID tags
xxx x
xxx
xxx
xxx
xxx x
xxx
Note: The RFID-enabled computers do not have WWAN or GPS radio
options.
The 70 Series Mobile Computer with an IEEE 802.11a/b/g/n radio
installed is Wi-Fi® certified for interoperability with other
802.11a/b/g/n wireless LAN devices.
70 Series Mobile Computer User Manual 5
Chapter 1 — About the Computer Features
Green key
status LED
Shift key
status LED
Orange key
status LED
Battery status LED
Good Read and Ready-to-Work
Status LED
Notification LED
About the Status LEDs
Use the following illustrations and table to understand the status
LEDs on your computer. All six status LEDS are not available on every
70 Series computer. For example, the QWERTY versions of the CN70
and CN70e do not have a Green key status LED.
Location of the CN70 Status LEDs
6 70 Series Mobile Computer User Manual
Chapter 1 — About the Computer Features
Green key
status LED
Shift key status LED
(CK70 alphanumeric
and CK71 function numeric)
Shift key status LED
(CK70 numeric and
CK71 alphanumeric)
Orange key
status LED
Notification LED
Good Read and Ready-to-Work
status LED
Battery status LED
Location of the CK70 and CK71 Status LEDs
Status LED Descriptions
LED Color Description
Notification Amber This LED is user-programmable.
Good Read Green The computer successfully decoded a bar code or
read and write RFID tags.
Ready-to-Work Blue If you have Intermec Terminal Emulator (ITE),
the application is running and connected to the
host.
If you do not have ITE, you can configure the
Ready-to-Work indicator to turn on or off to
indicate a healthy state.
Blinking
blue
ITE is running but not connected to the host.
The computer is unhealthy.
70 Series Mobile Computer User Manual 7
Chapter 1 — About the Computer Features
Status LED Descriptions (Continued)
LED Color Description
Off ITE is not installed or not running.
Battery See “About Battery Status” on page 14.
Key Status Green The Green function key is enabled.
Orange The Orange function key is enabled.
Shift Red The Shift key is enabled.
70 Series Accessories
The 70 Series computer ships with a battery. All other accessories are
sold and ordered separately. For help, contact your local Intermec sales
representative.
The computer is healthy.
When writing RFID tags, a Good Read LED will
blink on Green if a write is successful.
When writing RFID tags, the Battery Status LED
will turn on Red for 1 second and then return to
its previous state if a write is unsuccessful.
70 Series Accessories
Accessory Description
Audio Snap-On Adapter Use the audio adapter to connect the
computer to a headset.
Back Accessory Interface Use the back accessory interface to attach
accessories such as the magstripe reader
adapter to the CK70 and CK71.
CK70/CK71 Battery This battery provides main power to the
CK70 and CK71.
CK70/CK71 Magstripe Reader
Adapter
CN70/CN70e Battery This battery provides main power to the
CN70/CN70e Magstripe Reader
Snap-On Adapter
8 70 Series Mobile Computer User Manual
Use the magnetic stripe reader to be able to
read magnetic cards with the CK70 and
CK71 computer.
CN70 and CN70e.
Use the magnetic stripe reader to be able to
read magnetic cards with the CN70 and
CN70e computer.
Chapter 1 — About the Computer Features
70 Series Accessories (Continued)
Accessory Description
Desktop Stand Use the desktop stand to hold the 70
Series computer on your desk or a stable
surface.
DEX/UCS Snap-On Adapter Use this adapter to receive and send serial
communications through a DEX/UCS
connection.
DX1 Desktop Dock with USB
connectivity
Use the desktop dock with the:
• Computer cup to charge the battery
while it is installed in the computer.
• Battery cup to charge the battery.
DX2 Dual Dock and DX4 Quad
Dock. The DX2 and DX4 are
available in charge-only and
Ethernet configurations.
Ethernet Snap-On Adapter Use the Ethernet adapter to be able to
Handstrap Replacement Kit You can order and install a replacement
Holster Use the holster to store the computer
IP30 Handheld RFID Reader Use the IP30 Handheld RFID Reader to
RS-232 Snap-On Adapter Use the RS-232 adapter to convert the
Scan Handle Use the scan handle to provide better
Tethered Stylus Replacement Kit You can order and install a replacement
USB Snap-On Adapter Use this adapter to convert the bottom
Use these charger bases with the:
• Computer cup to charge batteries while
they are installed in the computer.
• Battery cup to charge two batteries.
connect the computer to an Ethernet
network.
handstrap for the CN70, CN70e, and
CK70/CK71. Each kit contains 5
handstraps.
when you need your hands free.
read/write RFID tags through Bluetooth.
connector on the bottom of the computer
to a serial connector.
ergonomics to the computer for
high-volume scanning applications.
stylus.
connector of the computer to a USB
connector.
70 Series Mobile Computer User Manual 9
Chapter 1 — About the Computer Features
70 Series Accessories (Continued)
Accessory Description
Vehicle Dock Use the vehicle dock to provide power and
hold your computer while you are using it
in a vehicle.
Vehicle Holder Use the vehicle holder to hold your
computer while you are using it in a
vehicle.
Vehicle Power Adapter Use the vehicle power adapter to provide
power to the computer from your vehicle.
Vocollect
® Snap-On Adapter
Use this adapter to be able to use the
Vocollect voice solution in your
warehouse.
About Language Provisioning
If your 70 Series computer includes language provisioning, you are
prompted to select a language provision when the computer starts for
the first time. It may take up to 15 minutes to load your language.
These languages are available:
• Chinese Simplified (CHS)
• Chinese Traditional (CHT)
• Spanish (ESN)
• French (FRA)
• German (GER)
• Italian (ITA)
• Japanese (JPN)
• Korean (KOR)
• Russian (RUS)
• World Wide English (WWE)
If you want to change the language provisioning, you need to send
your computer to an Intermec Global Repair Center.
10 70 Series Mobile Computer User Manual
Chapter 1 — About the Computer Features
Turn On the Computer for the First Time
You may have to select a language the first time you turn on the
computer.
1 Insert the battery into the computer. The computer turns on and
you are prompted to select a language.
2 Use the
through the screens.
The language you selected loads on the computer. The computer
restarts when it finishes configuring the device for your language.
u, d, and Enter key to select a language and navigate
Save Current Language when You Update the OS
You can use Intermec Settings to make your selected language persist
through an operating system update.
1 Tap Start > Settings > System > Intermec Settings. The Intermec
Settings Main Menu appears.
2 Tap Device Settings > Language.
3 Select the Save current language when updating OS checkbox.
4 Tap OK.
About the Battery
The battery used in this device may present a fire or chemical burn
hazard if it is mistreated. Do not disassemble it, heat it above
100 °C (212 °F) or incinerate it. Dispose of used batteries
promptly. Keep away from children.
The computers use these rechargeable Lithium-ion battery pack as the
main power source:
• 3.7 V, 4000 mAH (14.8 Wh) battery for the CN70 and CN70e
• 3.7 V, 5200 mAH (19.2 Wh) battery for the CK70 and CK71
Charge the Battery
You need to fully charge the battery before using your computer for the
first time. Use one of the charging accessories listed in the next table to
charge the battery.
70 Series Mobile Computer User Manual 11
Chapter 1 — About the Computer Features
70 Series Charging Accessories
Charging Accessory Charging Time
Snap-on adapters Up to 6 hours
DX1, DX2, or DX4 dock Up to 6 hours
CN70, CN70e, CK70, and CK71 Vehicle Power Adapter Up to 6 hours
Change the Battery
If your battery power is low, you need to either charge the battery in the
computer, or replace it with a charged battery.
1 Save your files and close any open applications.
2 Press the Power button and choose Hibernate from the menu to
suspend the computer.
3 Detach the handstrap from the computer.
Detach the Handstrap From a CN70 or CN70e
12 70 Series Mobile Computer User Manual
Chapter 1 — About the Computer Features
Detach the Handstrap From a CK70 or CK71
4 Make sure the computer is in hibernate mode and the screen is off.
5 Remove the battery.
• On the CN70 or CN70e, push the battery release toward the
bottom of the computer until the battery releases and then lift
it away from the computer.
70 Series Mobile Computer User Manual 13
Chapter 1 — About the Computer Features
• On the CK70 or CK71, push the battery release toward the top
of the computer until the battery releases and then lift it away
from the computer.
6 Insert the top end of a fully charged battery into the computer, and
press down firmly on the bottom of the battery. Make sure that the
battery release is fully engaged.
About Battery Status
Use the battery icon on the Title bar to see the power status of your
battery. If you want more detailed information on your battery such as
usage time or voltage, use the Intermec Dashboard. For more
information on the Dashboard, see “About the Intermec
Dashboard” on page 118.
14 70 Series Mobile Computer User Manual
Chapter 1 — About the Computer Features
Battery status LED
Battery Icon Status Descriptions
Battery Icon Status
Battery is fully charged.
Battery has a high charge.
Battery has a medium charge. You should be able to work for
several more hours before changing batteries.
Battery is low. You need to charge or replace the battery soon.
Battery is critically low. You need to replace the battery now.
Battery is charging.
The battery is not installed.
You can also use the battery status LED to see the charging status of
your battery.
Battery Status LED Descriptions
LED State Description
Steady green The computer is connected to a charger and the battery is more than 95%
charged.
Blinking red The battery is very low. The computer will soon go into Suspend mode.
Charge or replace the battery.
Steady red The computer is connected to a charger and the battery is charging.
Blinking red-amber The battery charging system has encountered an error. The battery is not
charging.
Steady amber The battery is outside of the allowable charging temperature range. Charging
will resume when the battery temperature is back in the acceptable range of
5 °C to 35 °C (41 °F to 95 °F).
Off The computer is not on external power and the battery is operating normally.
70 Series Mobile Computer User Manual 15
Chapter 1 — About the Computer Features
About Battery Life and Conservation
Batteries that are stored outside the computer for long periods of time
slowly discharge. Intermec recommends storing the battery in a
charger to maintain battery performance.
Battery Conservation Tips
When You Want To: Do This to Save Battery Power:
Use the computer and
the Low Battery status
icon appears or the
Battery light comes on.
Stop using the
computer for 5
minutes or longer.
Store the computer for
more than a day.
Store the battery
outside the computer.
• Connect the computer to an external power
source.
• Or, save your data and press the Power button
and select Hibernate. After the computer turns
off, remove the battery and insert a fully charged
battery.
Make sure that the low battery icon is not on the
screen and the Battery LED is not on. Press the
Power button and choose Suspend to suspend the
computer.
If you are storing the computer for a few days, like
over the weekend, install a charged battery or
connect the computer to a power source.
If you are storing the computer for longer, remove
and charge the battery, and then store both the
battery and computer in a cool location. If you store
the battery for several months, recharge the battery
to keep it at peak performance.
Store the batteries in a charger.
About the Keypad
The CN70 comes with either a QWERTY keypad or a numeric keypad.
The CN70e comes with either a QWERTY numeric keypad, a
phone-style numeric keypad (1-2-3 digits across the top), or a
calculator-style numeric keypad (7-8-9 digits across the top). The
computer has an ambient light sensor that detects low light and turns
on the keypad backlight. By default, the keypad backlight is enabled in
low light conditions. You can disable the keypad backlight to conserve
power. Use Intermec Settings to configure the backlight. For help, see
“Use Intermec Settings on the Computer” on page 77.
16 70 Series Mobile Computer User Manual
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