Intel 533ANMU, 512ANH, 512BGM, 512ANMU, 533ANM User Manual

...

0 (0)

Shared Folder Notification

Device to Device (ad hoc) Network Notification

File and printer sharing enables other computers on a network to access resources on your computer. You should be cautious when you use your wireless notebook computer with file and printer sharing enabled.

Use this feature to receive notifications when you connect to a wireless network with shared folders that meet one of the following conditions:

●The Microsoft Windows firewall is disabled

●File and Printer Sharing are enabled as an exception to the Microsoft Windows firewall settings.

Unshare shared folders automatically when connected to an unsecured network.

Select to unshare shared folders automatically, each time you connect to an unsecured network. This feature provides some additionally security.

Disable this notification

Select to maintain your current shared folder settings each time you connect to an open, unsecured network.

Notify when connected to an unsecured network. Select to receive notification each time you are connected to an open, unsecured network.

Receive alerts dependent on the following settings when connected to an ad hoc network. You are alerted every two minutes, with a maximum of five alerts.

Notify when no peers have joined the ad hoc network

Select to receive notification if no peers join the ad hoc network.

Notify when all peers leave the ad hoc network

Select to receive an alert when all the peers leave the ad hoc network.

Network Name (SSID)	Notifies you when the default network name (SSID) is
Notification	used to connect to a network. Common examples of
	pre-defined, default network names are: wireless,
	WLAN, linksys, default.
	Connecting to an access point that has the default
	network name (SSID) can be a security problem. This
	access point usually uses all the default security and,
	management settings (for example, Open
	authentication; default IP address, user name, or
	password). If this is a personal network, change the
	network name and security settings to improve the
	security of the network.
	Notify when connected to a network with the
	default SSID name
	Select to receive an alert when connected to a network
	with the default network name.
WiFi Settings	Disable WiFi scanning when associated: This
	setting disables scanning for additional WiFi access
	points after the adapter connects to an access point
	(network). Disabling scanning when already connected
	can improve the connection performance.
Wi-Fi Protected Setup*	Enable device registration
	Turn this on to let the computer act as an external
	registrar. In this capacity, the computer can set up an
	unconfigured access point or join a configured access
	point. After the access point has been configured, the
	computer, as an external registrar, can add new
	computers (enrollees) to the network. Default state is
	OFF.
	Turn Enable device registration off to let the
	computer detect and connect to a network as an
	enrollee.
	Notify when Wi-Fi Protected Setup access points
	are within range of your computer
	Turn to on to let you know when an access point
	equipped with Wi-Fi Protected Setup* is within range of
	your computer. This is necessary if you want to enroll
	(connect) this computer to the access point. Default
	state is On.
OK	Saves settings and return to the previous page.
Cancel	Closes and cancels changes.

Help?

Provides help information for this page.

Back to Contents

Trademarks and Disclaimers

Back to Contents

Intel(R) Wireless Troubleshooter (Tools menu)

Intel(R) Wireless Troubleshooter Window

Open Intel(R) Wireless Troubleshooter

Resolve Errors

The Intel Wireless Troubleshooter is an application that can help you resolve wireless network connection issues. When a connection issue is detected, a desktop alert notification appears at the bottom right corner of your desktop. Once you click the desktop alert, a diagnostic message displays the recommended steps to resolve the connection problem. For example, if a connection problem occurred because of an invalid password, the Profile Manager application is launched when you click a displayed hyperlink, letting you enter the correct password.

From the Intel Wireless Troubleshooter you can enable or disable the alert notifications. The Intel Wireless Troubleshooter is only supported under Microsoft Windows XP*.

Intel(R) Wireless Troubleshooter Window

The Intel Wireless Troubleshooter contains two panes. The left pane displays a list of available tools. The right pane displays the current connection issue and is divided into two sections: the error message and the recommended action. The recommended action contains descriptions about available utilities and helps to resolve the associated connection issue. If you click on a help link, the help text is displayed in a window. If you click on the associated issue resolution link, a program is launched to resolve the connection issue.

Name Description

Menu Options File Wireless Event Viewer: Launches Wireless Event Viewer. Also selectable in the left pane.

Disable Notification/Enable Notification: Select to disable or enable alert notifications. Also selectable in the left pane.

Exit: Click to exit the Intel Wireless Troubleshooter application.

View History: Displays or removes the History data on the right panel of the Intel Wireless Troubleshooter.

Tools Manual Diagnostics Tool: Run diagnostic test to verify the functionality of your wireless adapter. See Manual Diagnostics

Tool for more information.

Help Intel(R) Wireless Troubleshooter Help: Displays online help for the Intel Wireless Troubleshooter.

About: Displays version information for the Intel Wireless Troubleshooter.

Available Help The date, time and error message:

●Description of error.

●Link to resolve error (if available). See Resolve Errors next.

●Link to recommended steps to resolve error.

History	Maintains a list of the last five alerts. The alerts are listed chronologically,
	with the most recent alert at the top of the list.

How to Open Use Intel(R) Wireless Troubleshooter

Open the Intel(R) PROSet/Wireless WiFi Connection Utility. At the Tools menu, click Intel

(R) Wireless WiFi Troubleshooter.

Resolve Errors

Use the following recommendations to resolve detected network connection issues.

Did not receive an IP address

The ad hoc network is idle and no peers have joined the network The ad hoc network is idle and all peers have left the network

You are connected to a network with default network name (SSID). The network or the access point may not be configured with security

You are connected to a network that is not configured with security and there are shared folders detected in your system

The wireless network adapter in the system is disabled No wireless network adapter was detected in the system No wireless network adapter driver was installed Corrupted wireless network adapter driver

Adapter Driver is not loaded

Disconnection from an access point

If you are an advanced user or administrator, use these error messages to diagnose problems within your wireless network profiles.

The application failed to start

No certificate found

Authentication failed due to invalid user name

Authentication failed due to invalid user credentials

Authentication failed due to an invalid user certificate

Your certificate will expire soon

Authentication failed due to invalid server identity

Authentication failed due to invalid server credentials

Authentication failed due to an invalid server certificate

Authentication failed because the AAA server is unavailable

The AAA server rejected the EAP method

Incorrect PIN for retrieving certificate

Error occurred because the GSM adapter was unexpectedly removed

Smart Card was unexpectedly removed

Authentication failed because timer expired

An administrator profile failed to authenticate

Administrator profile did not receive an IP address

Did not receive an IP address

The wireless adapter failed to get a valid IP address. The wireless security password or encryption key does not match the one used by the access point. Other causes are: the wireless network requires a static IP address; there is a problem with the DHCP server; or, a general network problem.

To clear this message:

●Reenter the wireless security password in the network security settings. See Personal Security.

●Restart the access point, router, computer, and DSL/cable modem.

●Verify the security configuration on the access point or wireless router. For assistance, contact your access point or router manufacturer.

●Contact your network administrator for help to set up your wireless connection.

The ad hoc network is idle and no peers have joined the network

If you create an ad hoc network and no peers join that ad hoc network for two minutes, this alert notifies you that the ad hoc network is idle.

This alert notification is enabled or disabled in the Application Settings.

To clear this message:

1.From the Tools menu, click Application Settings.

2.Scroll down to locate Device to Device (ad hoc) Network Notification.

3.Clear Notify when no peers have joined the ad hoc network.

4.Click OK to save your settings and return to the WiFi connection utility main window.

The ad hoc network is idle and all peers have left the network

If you create or join an ad hoc network with other participants, this alert notifies you when any or all participants have left the ad hoc network.

This alert notification is set in the Application Settings.

To clear this message:

1.From the Tools menu, click Application Settings.

2.Scroll down to locate Device to Device (ad hoc) Network Notification.

3.Clear Notify when all peers leave the ad hoc network.

4.Click OK to save your settings and return to the WiFi connection utility main window.

You are connected to a network with default network name (SSID). The network or the access point may not be configured with security

Connecting to an access point that uses a default network name (SSID) can be a security problem. This access point usually uses all the default security and management settings (for example, Open authentication, default IP address, user name, or password.) If this is a personal network, change the network name and security settings to improve the security of the network.

This alert notification is enabled or disabled in the Application Settings.

To clear this message:

1.From the Tools menu, click Application Settings.

2.Scroll down to locate SSID Notification.

3.Clear Notify when connected to a network with the default SSID name.

4.Click OK to save your settings and return to the WiFi connection utility main window.

You are connected to a network that is not configured with security and there are shared folders detected in your system

File and printer sharing enables other computers on a network to access resources on your computer. You should be cautious when you use your wireless portable computer with file and printer sharing enabled.

If you are alerted when connecting to a wireless LAN with shared folders, you can disable this notification. See Application Settings.

To clear this message and restore the network shared folders on disconnection:

1.From the Tools menu, click Application Settings.

2.Scroll down to locate Shared Folder Notification.

3.Select Disable this notification to maintain your current shared folder settings each time that you connect to an open, unsecured network.

4.Click OK to save your settings and return to the WiFi connection utility main window.

The wireless network adapter in the system is disabled

Enable the wireless adapter.

1.Right-click My Computer.

2.Select Properties.

3.Click Hardware.

4.Click Device Manager.

5.Double-click Network Adapters.

6.Right-click the Intel(R) PRO/Wireless adapter that is listed.

7.Click Enable.

8.Click File > Exit to close the Device Manager.

9.Click OK to close System Properties.

No wireless network adapter was detected in the system

The system could not detect an Intel wireless adapter in the system. The adapter may be removed or not installed.

First verify if there is a wireless adapter listed in the Device Manager:

1.Right-click My Computer.

2.Select Properties.

3.Click Hardware.

4.Click Device Manager.

5.Double-click Network Adapters.

If an Intel(R) PRO/Wireless adapter is listed, update the driver from the Intel Corporation Support Web site at www.intel.com/support/. If an Intel(R) PRO/Wireless adapter is not

listed, contact your computer manufacturer.

No wireless network adapter driver was detected in the system

The system could not detect an Intel wireless adapter in the system. You may need to update the wireless adapter driver.

First verify if there is a wireless adapter listed in the Device Manager:

1.Right-click My Computer.

2.Select Properties.

3.Click Hardware.

4.Click Device Manager.

5.Double-click Network Adapters.

If the wireless adapter is listed:

1.Go to Start > Control Panel > Add or Remove Programs.

2.Select Intel(R) PROSet/Wireless WiFi Software.

3.Click Change/Remove.

4.Select repair.

5.Click Next.

If these steps do not resolve the problem, download and install the latest software for the Intel wireless adapter from the Intel Corporation Support Web site at www.intel.com/

support/. If an Intel(R) PRO/Wireless adapter is not listed, contact your computer

manufacturer.

Corrupted wireless network adapter driver

The system detected that the network driver is corrupted. You need to update the wireless adapter driver.

1.Right click the Intel(R) PRO/Wireless network card that is installed in your computer.

2.Click Update Driver. The Windows Welcome to the Hardware Update Wizard is displayed.

3.At the Hardware Update Wizard screen, click Yes, this time only.

4.Click Next.

5.Click Install the software automatically. Or if you know where the driver is located, click Install from a list or specified location.

If an Intel(R) PRO/Wireless adapter is listed, update the driver from the Intel Corporation Support Web site at www.intel.com/support/. If an Intel(R) PRO/Wireless adapter is not

listed, contact your computer manufacturer.

If you receive the message Cannot Continue the Hardware Update Wizard, contact the Intel Corporation Support Web site at www.intel.com/support/.

Adapter Driver is not loaded

The system detected that the wireless adapter driver is not loaded. You need to install/ update the wireless adapter driver.

1.Right click the Intel(R) PRO/Wireless network card that is installed in your computer.

2.Click Update Driver. The Windows Welcome to the Hardware Update Wizard is displayed.

3.At the Hardware Update Wizard screen, click Yes, this time only.

4.Click Next.

5.Click Install the software automatically. Or if you know where the driver is located, click Install from a list or specified location.

If an Intel(R) PRO/Wireless adapter is listed, update the driver from the Intel Corporation Support Web site at www.intel.com/support/. If an Intel(R) PRO/Wireless adapter is not

listed, contact your computer manufacturer.

If you receive the message Cannot Continue the Hardware Update Wizard, contact the

Intel Corporation Support Web site at www.intel.com/support/.

Disconnection from an access point

The following error messages are displayed when the wireless adapter is disconnected from the network access point.

Disconnect from access point due to failed association. Disconnect from access point due to authentication failures.

Disconnect from access point due to TKIP Michael Integrity Check failure. Disconnect from access point due to Class 2 frame non-authentication failure. Disconnect from access point due to Class 3 frame non-association failure. Disconnect from access point due to re-association failure.

Disconnect from access point due to Information Element failure.

Disconnect from access point due to EAPOL-Key protocol 4-way handshake failure. Disconnect from access point due to 802.1X authentication failure.

Recommended action:

Manually reconnect or verify network settings stored in profile then remove the access point from the Exclude list. For example, on the WiFi connection utility main window, click

Profiles to open the Profiles list. Select the profile and click Connect.

The application failed to start

The application that you specified to start when this profile connected, could not be found. Verify the path and file name in the Profile Wizard Advanced Settings.

To verify the path and file name:

1.From the WiFi connection utility main window, click Profiles.

2.Select the Profile.

3.Click Properties.

4.Click Advanced.

5.Click Start Application.

6.Click Enable Auto Launch. Verify that the file name and file location path are correct.

7.Click OK to close the Advanced Settings.

8.Click OK to close the General Settings and return to the Profiles list.

No certificate found

This error may occur if a machine certificate or a user certificate was not found in the relevant certificate store. To resolve, perform the following steps:

1.Verify that a valid machine or user certificate is present in the machine or user certificate store, depending on the type of profile you are using.

2.If a valid certificate is not present in the store, request a valid machine or user certificate from the domain's Certificate Authority. Note that the computer needs to be joined to a domain in order to be eligible to get a machine certificate from the domain's Certificate Authority.

3.Contact your Administrator for assistance.

Authentication failed due to invalid user name: Reenter user name

This authentication error can be caused by an invalid user name when using either TTLS, PEAP, LEAP, or EAP-SIM profiles.

Use the following steps to resolve this error:

1.Select the appropriate profile from the Profiles list.

2.Click Properties.

3.Click Next.

4.Select the appropriate 802.1X Authentication Type.

●For TTLS, PEAP and EAP-FAST profiles: Select Use the following for User Credentials.

Verify the User Name information.

If Use Windows logon or Prompt each time I connect is selected, verify that the correct user credentials information is used when you connect to the wireless network. NOTE: This option is only available if you have the Single Sign On Pre-logon Connect component installed.

●For LEAP profiles: Select Use the following user name and password and verify the user name information. If Use Windows logon user name and password or Prompt for user name and password is selected, make sure that the correct user credentials information is used when you connect to the wireless network.

●For EAP-SIM authentication type: Verify that the correct user name is being used under Specify user name (identity).

5.To save the settings, click OK.

Authentication failed due to invalid user credentials: Reenter credentials

This authentication error can be caused by invalid user credentials when using either TTLS, PEAP, LEAP or EAP-FAST profiles.

Use the following steps to resolve this error:

1.Select the appropriate profile from the Profiles list.

2.Click Properties to open the General Settings.

3.Click Next to open the Security Settings. Enterprise Security is selected.

4.The 802.1X Authentication Type should be selected.

5.Select Use the following for User Credentials.

6.Verify the User Name, Domain, and password information.

If Use Windows logon or Prompt each time I connect is selected, verify that the correct user credentials information is used when you connect to the wireless network.

7.Click OK to save the settings.

Authentication failed due to an invalid user certificate: Select another certificate

This authentication error can be caused by an invalid user certificate.

Use the following steps to resolve this error:

1.Select the appropriate profile from the Profiles list.

2.Click Properties to open the General Settings.

3.Click Next to open the Security Settings. Enterprise Security is selected.

4.Select the appropriate Authentication Type.

5.For TLS User: You can select to Use the certificate issued to this computer. Or you can click Use a user certificate on this computer. Then click Select and choose another user certificate from the list of installed certificates.

6.Click OK.

7.Click OK to save the settings.

Notes about Certificates: The specified identity should match who the certificate is issued to and should be registered on the authentication server (for example, RADIUS server) that is used by the authenticator. Your certificate must be valid with respect to the authentication server. This requirement depends on the authentication server and generally means that the authentication server must know the issuer of your certificate as a Certificate Authority. You should be logged in with the same user name you used when the certificate was installed.

Your certificate will expire soon

This message applies to Windows XP* users only. This certificate you are using in your profile will expire soon. This message does not imply connection failure, but is instead a warning intended to help you avoid connection failure in the future. The time left from when this message is first displayed, until the certificate expires, is set by the Administrator. Use the following steps to resolve this error:

1.In the Intel® Wireless Troubleshooter window, click on the link to update your certificate.

If you are not able to obtain a new certificate, contact your Administrator.

Authentication failed due to invalid server identity: Reenter server name

This authentication error can be caused by invalid server identity information.

Use the following steps to resolve this error:

1.Select the appropriate profile from the Profiles list.

2.Click Properties to open the General Settings.

3.Click Next to open the Security Settings. Enterprise Security is selected.

4.Click Next.

5.On this screen, if you have selected Validate Server Certificate, then under the Certificate Issuer drop down menu, be sure you have selected the correct issuer. Or if you have selected to Specify Server or Certificate Name, be sure that a valid server of certificate name is entered. Or if you have selected Any trusted CA, be sure that the CA certificate is installed in the Trusted Root CA store.

6.Click OK to save the settings.

Authentication failed due to invalid server credentials: Reenter server credentials

This authentication error can be caused by an invalid server (domain) credential.

Use the following steps to resolve this error:

1.Select the appropriate profile from the Profiles list.

2.Click Properties to open the General Settings.

3.Click Next to open the Security Settings. Enterprise Security is selected.

4.Select the appropriate 802.1X Authentication Type.

●For TTLS, PEAP and EAP-FAST profiles: Select Use the following for User Credentials.

●Verify the Domain information.

●If Use Windows logon user name or password or Prompt for the user name and password is selected, verify that the correct domain credentials information is used when you connect to the wireless network. NOTE: This option is only available if you have the Single Sign On Pre-logon Connect component installed.

●For LEAP profiles: Select Use the following user name and password and verify the domain is correct. If Prompt for the user name and password is selected, verify that the correct domain and password information is entered when you connect to the wireless network. (Must match what appears on the Security settings window.)

5.To save the settings, click OK.

Authentication failed due to an invalid server certificate: Select another certificate

This authentication error can be caused by an invalid server certificate.

Use the following steps to resolve this error:

1.Select the appropriate profile from the profiles list.

2.Click Properties.

3.Click Next to open the Security Settings. Enterprise Security is selected.

4.Select the appropriate 802.1X Authentication Type.

●For TTLS and PEAP profiles: Verify that the correct Authentication Type is selected from the list. Click Next to select another certificate from the list of installed certificates or specify another server or certificate name. Click OK.

●For TLS profiles: Click Select and choose another certificate from the list of installed certificates and click OK.

6. To save the settings, click OK.

Notes about certificates: The specified identity should match who the certificate is issued to and should be registered on the authentication server (for example, RADIUS server) that is used by the authenticator. Your certificate must be valid with respect to the authentication server. This requirement depends on the authentication server and generally means that the authentication server must know the issuer of your certificate as a Certificate Authority. You should be logged in with the same user name you used when the certificate was installed.

Authentication failed because the AAA server is unavailable

The wireless adapter is associated to the access point, but the 802.1X authentication cannot be completed because of a response from the authentication server.

Use the following steps to resolve this error:

1.Select the profile

2.Click Connect and attempt to associate with the network and authenticate with the server.

The AAA Server rejected the EAP method

This error occurs when the AAA Server does not accept the configured authentication.

Use the following steps to resolve this error:

1.Double-click the Taskbar icon to open the WiFi connection utility.

2.Click Profiles on the WiFi connection utility main window.

3.Select the associated or last-used profile from the Profiles list.

4.Click Properties to open the General Settings.

5.Click Next to open the Security Settings.

6.Verify that Enable 802.1X is selected.

7.Verify that the correct authentication type is selected.

8.Enter the required security information.

9.Click OK. The profile is now reapplied. The WiFi connection utility attempts to connect to the wireless network.

Incorrect PIN for retrieving certificate: Reenter PIN

The certificate retrieval failed because of an incorrect PIN.

Recommended action: Enter the correct PIN.

Error occurred because the GSM adapter was unexpectedly removed

This error occurs when the GSM adapter is not fully inserted or is unexpectedly removed from the mobile station.

Use the following steps to resolve this error:

1.Reinsert the GSM adapter.

2.Double-click the Intel PROSet/Wireless WiFi Software icon at the bottom right of the screen.

3.Select the associated or last-used profile from the profiles list.

4.Click Connect. The profile is now re-applied. The WiFi connection utility attempts to connect to the wireless network.

Smart Card was unexpectedly removed

This error occurred because the Smart Card was unexpectedly removed.

Use the following steps to resolve this error:

1.Insert the Smart Card.

2.Select the 802.1X EAP-SIM authentication profile.

3.Click Connect to try to associate with the network.

Authentication failed because timer expired

Authentication failed because the authentication timer expired while this mobile station was authenticating. A Rogue access point or a problem with the RADIUS server could have been the reason for the problem.

Recommended action:

●If a rogue access point is suspected, consider adding this access point to the excluded access point list to prevent the wireless adapter from connecting to this access point in the future.

●If a rogue access point is not suspected, click the profile in the Profiles list. Click Connect to associate with the network and attempt to authenticate with the server.

An administrator profile failed to authenticate

This error occurs when the credentials in the profile are not accepted by the authenticator (for example, an access point or AAA server). Please contact your Administrator to resolve this problem.

Administrator profile did not receive an IP address

To clear this message, contact your network administrator to help set up your wireless connection.

Back to Contents

Trademarks and Disclaimers

Back to Contents

Manual Diagnostics Tool

The Manual Diagnostics Tool lets you run a set of diagnostics tests that verify the functionality of your wireless adapter. There are two levels of diagnostics details represented in this tool: user level and technical support level. At the user level, the tool only shows a short description of the different diagnostics steps that are being taken and only shows a pass or fail indication for each step.

The technical support level includes the creation of a log file which contains detailed information on all the executed tests. This log file can be saved to a text file and emailed to a technical support department to troubleshoot connection problems.

Using the Manual Diagnostics Tool

To open the Manual Diagnostics tool:

●For computers running Windows XP*, first open the Intel(R) PROSet/Wireless WiFi Connection Utility. Then under the Tools menu, click Manual Diagnostics tool.

●For computers running Windows Vista*, click Start > All Programs > Intel PROSet Wireless > WiFi Manual Diagnostics.

To set the log file location:

1.Inside the Manual Diagnostics tool, click File.

2.Click Settings. The log file named WirelessDiagLog.csv contains the results of the tests. It is saved as a text file and can be used to troubleshoot network connectivity issues.

3.Click Browse to specify where you want the log file to be saved.

4.Click OK to apply your changes and return to the Manual Diagnostics Tool. The next time you run the tests, the log file will be save to your specified location.

To run the tests:

1.Click the check box next to each test to select the test to run.

2.Click Run Tests to run the selected tests. The test results will be saved to a file named WirelessDiagLog.csv.

3.Click Close to close the Manual Diagnostics Tool.

Available Tests

Name Description

Hardware Test The test passes if the wireless adapter is present and accessible. The test fails if the adapter is not present or present but disabled. The test summary displays whether the wireless hardware is enabled or disabled.

Troubleshooting

●Verify that your adapter is listed under Network adapters in the Device Manager.

●If the adapter is not listed, right-click Network adapters and select Scan for hardware changes. You can also reboot your system.

●Verify that your adapter is enabled in the Device Manager. When the adapter is disabled, a red X is displayed on the device. Right-click the adapter and select Enable from the menu.

●When the adapter displays a yellow exclamation point, rightclick the adapter and reinstall the driver.

●Contact your computer manufacturer for other troubleshooting options.

Driver Test	The test summary displays the Intel(R) PRO/Wireless Network
	Connection driver supported by the wireless adapter. The test
	verifies if the driver binary version is compatible with the installed
	version of the WiFi connection utility. The test fails if the driver
	binary is not found or if the driver version does not match the WiFi
	connection utility software version (for example, version 11.1.x.x
	and driver version 9.0.x.x, 9.1.x.x, or 11.1.x.x).
	Troubleshooting
	● Reinstall the drivers using the WiFi connection utility.
Radio Test	The test summary displays Radio On or Radio Off. The test queries
	the current radio state. If the radio is switched on, the test passes.
	If the radio is off, the test fails.
	Troubleshooting
	Verify that your wireless adapter's radio is on. There are two
	methods to turn the radio on and off:
	● The hardware switch
	● The WiFi On/WiFi Off button in the WiFi connection utility
	main window. See Turn On or Off the Wireless Radio for more
	information.
Scan Test	The test queries the wireless networks within range of your wireless
	adapter. The test passes if networks can be seen in the scan list.
	The Test Summary displays the number of networks available to
	connect to.
	Troubleshooting
	● Verify that you are within range of an access point.
	● Switch the wireless radio to off and back to on.
	● Verify that the wireless band setting matches the access point
	band setting.
	● Switch the access point to off and back to on.

Association Test The test summary displays Associated or Not Associated. Association is the establishment and maintenance of the wireless link between devices. When security is enabled, the devices only exchange security credentials. The test checks for wireless connectivity. The test passes if the client is associated successfully.

Troubleshooting

●When the access point signal strength is low, use the signal test listed below.

●Verify that a profile has been created. If created:

Verify that the profile SSID matches the access point Network Name (SSID).

Remove the profile and create a new profile.

●Verify that your wireless network is not included in the Exclude (profiles) List.

●Verify that the MAC address has not been excluded in the access point.

Authentication Test Describes the process after association, during which the identity of the wireless device or end-user is verified and then allowed network access. The test queries for authentication state information, including all Cisco Compatible Extensions and security-related information. The test passes if the client is authenticated successfully. The test fails if the WEP key or other credentials are not authenticated. The Test Summary displays whether authentication is required for the network connection.

Troubleshooting

●Edit your profile to ensure the correct credentials have been used for the WEP key, PSK, password or certificates.

●Remove the existing profile and create a new profile.

Signal Test	The test summary displays the signal quality. If the signal quality is
	low, use the Troubleshoot button to diagnose and fix the problem.
	Troubleshooting
	● Move your computer 10 to 20 feet from the wireless access
	point or router.
	● Reduce interference by moving away from appliances
	(microwaves, cell phones or 2.4 GHz phones) or access points
	using the same channel.
	● Try increasing the transmission power of the access point.
Ping Test	The test verifies whether the wireless adapter successfully sent
	messages to and received replies from the access point IP address,
	default gateway, DHCP server (if enabled) and DNS servers. The
	test summary displays whether replies from these entities were
	received.
	Example: Response: AP, default gateway. No Response: DHCP
	server
	NOTE: If the ping tests to this access point and default gateway are
	successful but the ping test to the DNS server fails this is not a
	wireless network issue but a general network issue.
	Troubleshooting
	● Disable the security firewall and try the ping test again.
	● Contact the access point manufacturer to troubleshoot your
	home network.
	● Enterprise users should contact their network administrator.
Troubleshoot	Diagnose and fix problems displayed by each of the tests. The
	Troubleshoot button becomes active if the test fails.
Run Tests	Executes the tests that you have selected.
Close	Closes the page.
Help?	Provides help information for this page.

Back to Contents

Trademarks and Disclaimers

Intel 533ANMU, 512ANH, 512BGM, 512ANMU, 533ANM User Manual

Back to Contents

Adapter Settings (Advanced tab)

The Adapter Settings, advanced tab, displays the device properties for the wireless adapter installed on your computer.

It may be one of the following network connection adapters:

● Intel(R) WiMAX/WiFi Link 5350

●Intel(R) WiMAX/WiFi Link 5150

●Intel(R) WiFi Link 5300

●Intel(R) WiFi Link 5100

●Intel(R) Wireless WiFi Link 4965AGN

●Intel(R) Wireless WiFi Link 4965AG_

●Intel(R) PRO/Wireless 3945ABG Network Connection

●Intel(R) PRO/Wireless 2915ABG Network Connection

●Intel(R) PRO/Wireless 2200BG Network Connection.

For Windows XP* users, to see the adapter settings, on the Advanced Menu click Adapter Settings. Select the Advanced tab.

Adapter Settings Description

Name	Description

802.11n Channel Width (2.4 Set high throughput channel width to maximize GHz) performance. Set the channel width to Auto or

20Mhz. Auto is the default setting. Use 20MHz if 802.11n channels are restricted.

NOTE: This setting is available only if the wireless adapter is one of the following:

●Intel(R) WiMAX/WiFi Link 5350

●Intel(R) WiMAX/WiFi Link 5150

●Intel(R) WiFi Link 5300

●Intel(R) WiFi Link 5100

●Intel(R) Wireless WiFi Link 4965AGN

802.11n Channel Width (5.2 Set high throughput channel width to maximize GHz) performance. Set the channel width to Auto or

20Mhz. Auto is the default setting. Use 20MHz if 802.11n channels are restricted.

NOTE: This setting is available only if the wireless adapter is one of the following:

●Intel(R) WiMAX/WiFi Link 5350

●Intel(R) WiMAX/WiFi Link 5150

●Intel(R) WiFi Link 5300

●Intel(R) WiFi Link 5100

●Intel(R) Wireless WiFi Link 4965AGN

802.11n Mode	The 802.11n standard builds on previous 802.11
	standards by adding multiple-input multiple-output
	(MIMO). MIMO increases data throughput to
	improve transfer rate. Select Enabled or Disabled
	to set the 802.11n mode of the adapter. Enabled is
	the default setting.
	An administrator can enable or disable support for
	high throughput mode to reduce power-
	consumption or conflicts with other bands or
	compatibility issues.
	NOTE: This setting is available only if the adapter is
	one of the following:
	● Intel(R) WiMAX/WiFi Link 5350
	● Intel(R) WiMAX/WiFi Link 5150
	● Intel(R) WiFi Link 5300
	● Intel(R) WiFi Link 5100
	● Intel(R) Wireless WiFi Link 4965AGN
	NOTE: To achieve transfer rates greater than 54
	Mbps on 802.11n connections, WPA2-AES security
	must be selected. No security (None) can be
	selected to enable network setup and
	troubleshooting.
Ad Hoc Channel	Unless the other computers in the ad hoc network
	use a different channel from the default channel,
	there is no need to change the channel.
	Value: Select the permitted operating channel from
	the list.
	● 802.11b/g: Select this option when 802.11b
	and 802.11g (2.4 GHz) ad hoc band
	frequency is used.
	● 802.11a: Select this option when 802.11a (5
	GHz) ad hoc band frequency is used.
	NOTE: When an 802.11a channel is not displayed,
	initiating ad hoc networks is not supported for
	802.11a channels.

+ 62 hidden pages