The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Windows 8: Not all features are available in all
editions of Windows 8. This workstation may
require upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 8 functionality. Go to
http://www.microsoft.com for details.
Windows 7: This workstation may require
upgraded and/or separately purchased
hardware and/or a DVD drive to install the
Windows 7 software and take full advantage of
Windows 7 functionality. Go to
http://www.microsoft.com for details.
Microsoft and Windows are U.S. registered
trademarks of the Microsoft group of
companies.
Intel, Intel Xeon, and Thunderbolt are
trademarks of Intel Corporation in the U.S. and
other countries.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license.
ENERGY STAR is a registered trademark owned
by the U.S. Environmental Protection Agency
(EPA).
Red Hat is a registered trademark of Red Hat,
Inc. in the United States and other countries.
About this guide
This guide provides service and maintenance information, technical details and conguration guidance for the
HP Z440, Z640, and Z840 Workstations.
IMPORTANT: Removal and replacement procedures are now available in videos on the HP website.
Go to the HP Customer Self-Repair Services Media Library at http://www.hp.com/go/sml.
Hardware overview on page 1
System management on page 23
Component replacement information and guidelines on page 45
Diagnostics and troubleshooting on page 76
Conguring password security and resetting CMOS on page 99
Linux technical notes on page 103
Conguring RAID devices on page 106
System board designators on page 116
Guide topics
NOTE: View the HP Z440, Z640, and Z840 Workstation Series User Guide at http://www.hp.com/support/
2 System management ................................................................................................................................... 23
Power management features .............................................................................................................................. 23
BIOS ROM ............................................................................................................................................................. 24
HP Driver Pack ................................................................................................................................... 34
HP SoftPaq Download Manager ........................................................................................................ 34
HP System Software Manager .......................................................................................................... 35
ROM Flash .......................................................................................................................................... 35
Remote ROM Flash .......................................................................................................... 35
Dual-state power button ................................................................................................................... 43
Changing the power button conguration (Windows only) ........................................... 44
3 Component replacement information and guidelines ...................................................................................... 45
Warnings and cautions ........................................................................................................................................ 45
Service considerations ......................................................................................................................................... 46
vi
Tools and software requirements ..................................................................................................... 46
Electrostatic discharge (ESD) information ........................................................................................ 46
HP Z440 Workstation DIMM installation order ............................................................... 66
HP Z640 Workstation DIMM installation order ............................................................... 67
HP Z840 Workstation DIMM installation order ............................................................... 68
Power supply ..................................................................................................................................... 69
Power supply specications ........................................................................................... 69
HP Z440 power supply specications .......................................................... 69
HP Z640 power supply specications .......................................................... 70
HP Z840 power supply specications .......................................................... 71
Power consumption and heat dissipation ...................................................................... 72
Resetting the power supply ............................................................................................ 72
System board .................................................................................................................................... 72
System cabling ................................................................................................................ 73
vii
HP Z440 Workstation system cabling .......................................................... 73
HP Z640 Workstation system cabling .......................................................... 74
HP Z840 Workstation system cabling .......................................................... 75
4 Diagnostics and troubleshooting .................................................................................................................. 76
Calling support ..................................................................................................................................................... 76
Locating ID labels ................................................................................................................................................ 77
Locating warranty information ........................................................................................................................... 77
HP troubleshooting resources and tools ............................................................................................................. 79
Online support ................................................................................................................................... 79
Troubleshooting a problem ............................................................................................ 79
Instant Support and Active Chat ..................................................................................... 79
Customer Advisories, Customer and Security Bulletins, and Customer Notices ........... 80
Using Remote HP PC Hardware Diagnostics (UEFI) settings ............................................................................... 98
Customizing Remote HP PC Hardware Diagnostics (UEFI) settings ................................................. 98
viii
6 Conguring password security and resetting CMOS ........................................................................................ 99
Preparing to congure passwords ...................................................................................................................... 99
Resetting the password jumper ........................................................................................................................ 100
Clearing and resetting the CMOS ....................................................................................................................... 101
Using the CMOS button to reset CMOS ............................................................................................ 101
Using Computer Setup (F10) Utility to reset CMOS ........................................................................ 102
Appendix A Linux technical notes .................................................................................................................. 103
System RAM ....................................................................................................................................................... 103
Appendix C System board designators ........................................................................................................... 116
HP Z440 and Z640 Workstation system board designators ............................................................................. 116
HP Z840 Workstations ....................................................................................................................................... 118
Appendix D Statement of Volatility ................................................................................................................ 121
Index ........................................................................................................................................................... 123
x
1Hardware overview
This chapter presents an overview of workstation hardware components.
●
HP Z440 Workstation components
●
HP Z640 Workstation components
●
HP Z840 Workstation components
●
Environmental specications
●
Ensuring proper ventilation
HP Z440 Workstation components
For complete and current information on supported accessories and components for the computer, see
http://partsurfer.hp.com.
●
HP Z440 Workstation front panel components
●
HP Z440 Workstation rear panel components
●
HP Z440 Workstation chassis components
●
HP Z440 Workstation system board components
●
HP Z440 Workstation system board architecture
●
HP Z440 Workstation specications
HP Z440 Workstation components1
HP Z440 Workstation front panel components
1External drive bays5USB 3.0 charging port
2Optical drive6USB 3.0 ports (3)
3Power button and LED7
4Hard drive activity light8Audio-in (microphone) jack
Audio-out (headphone)/Audio-in
(microphone) combo jack
2Chapter 1 Hardware overview
HP Z440 Workstation rear panel components
1
2Rear power button and LED9Audio line-in jack (blue)
2Front USB 3.013PCIe3 x1626Processor and memory power
3Internal USB 2.014PCIe2 x427Front UI, power button, LED
4Internal USB 3.015PCIe3 x828Main power
5Keyboard/mouse16PCIe3 x1629Rear power button/LED
6Network17PCI 32/33SATA (SAS optional)
7Rear audioCooling30Hard drive LED
8Rear USB 2.018CPU0 fan31SATA 6 Gb/s
9Rear USB 3.019CPU0 memory fans32sSATA 6 Gb/s
10Serial (option)20CPU1 fan (option)Service
11Thunderbolt GPIO21CPU1 memory fan (option)33Boot Block Recovery (BBR) jumper
22Front fan34Clear CMOS button
23HDSJ35ME/AMT ash override
24Rear fans36Password jumper
For related expansion card slot information, see Expansion slots on page 51
HP Z640 Workstation components11
HP Z640 Workstation system board architecture
●
Dark blue slots are attached to CPU0 and available with CPU0.
●
Purple and gray slots are attached to PCH.
●
White slots are attached to CPU1 and available when CPU1 is installed.
NOTE: The PCIe designators indicate the mechanical connector size and number of electrical PCIe lanes
routed to an expansion slot. For example, x16 (8) means that the expansion slot is mechanically an x16
length connector, with 8 PCIe lanes supported.
12Chapter 1 Hardware overview
HP Z640 Workstation system board riser architecture
●
Dark blue slots are attached to CPU0 and available with CPU0.
●
Purple and gray slots are attached to PCH.
●
White slots are attached to CPU1 and available when CPU1 is installed.
HP Z640 Workstation specications
Intel Series C612 chipset:
●
Support for the Intel Xeon Processor E5-1600 Series and E5-2600 Series
●
Processor
technology
Power supply
Memory
technology
Integrated 4-channel memory controller
●
Microarchitecture improvements
●
Large L3 cache for superior performance
●
Intel QuickPath Interconnect (QPI) connects processors and I/O controller with speeds up to 9.6 GT/s
●
925 W Gold, 90% ecient, wide-ranging, active Power Factor Correction, two auxiliary dongles on two
separate 12V rails, ERP 0.5W, Built-in-Self Test (BIST)
●
Dual in-line memory modules (DIMMs) based on DDR4 2133 MHz technology
●
Error checking and correcting (ECC)-protected
●
Eight direct-attach memory channels (four per processor) enable low-latency access and fast data
transfer for improved performance
●
Congurations with one processor have four DIMM slots; a second processor adds four more DIMM slots
●
With one processor, up to 128 GB system memory (32 GB DIMMs)
HP Z640 Workstation components13
Graphics cards
●
With second processor, up to 256 GB system memory (32 GB DIMMs)
●
2133 MHz 4, 8, 16 ECC Registered DIMMs
●
2133 MHz 32 GB ECC Load Reducing DIMM
NOTE: Do not install memory modules into memory slots if corresponding processor is not installed.
Only Registered and LR ECC DIMMs are supported.
Do not mix any of the dierent types (RDIMM [Registered] and LR DIMM [Load Reduction]) of memory. The
system will not boot and will produce a memory error.
For maximum performance, on workstations with two processors, install the same number of DIMMs per
processor and install them in pairs of the same size.
Distribute DIMMs across all memory channels for optimal performance.
Do not install memory modules into memory slots if corresponding processor is not installed.
●
PCIe Gen3 (PCIe3) bus speeds; can support two PCIe Gen3 graphics cards in PCIe3 x16 slots
●
Up to 225 W graphics or compute card in the primary graphics slot
●
A second graphics card in the second PCIe3 x16 slot
●
Third and fourth 2D graphics cards in additional PCIe2 slots
●
Combined power consumption of all cards cannot exceed 375 W (subject to overall system power
limitations and conguration restrictions)
NOTE: Not all graphics cards are compatible with all video transceivers and adapters. See the graphics card
documentation for specic details.
I/O technology
Weight
Chassis
dimensions
●
SATA RAID 0/1/5/10 on sSATA
●
Six SATA/AHCI ports (2 SATA 6 Gb/s, 4 sSATA 6Gb/s)
●
Two ports available for optional eSATA. eSATA capable with optional dual eSATA bulkhead kit.
●
Eight external USB 3.0 ports (4 front, 4 rear)
●
Two external USB 2.0 ports (2 rear)
●
Two internal USB 2.0 ports
●
One internal USB 3.0 port
●
Serial Attached SCSI (SAS) drives supported with 9217-4i4e plug-in card
●
Standard conguration: 17.0 kg (37.5 lb)
●
Minimum conguration: 15.0 kg (33.1 lb)
●
Maximum conguration: 21.8 kg (48.1 lb)
●
Height: 44.45 cm (17.50 in)
●
Width: 17.15 cm (6.75 in)
●
Depth: 46.48 cm (18.30 in)
14Chapter 1 Hardware overview
HP Z840 Workstation components
For information on supported accessories and components, see http://partsurfer.hp.com.
●
HP Z840 Workstation front panel components
●
HP Z840 Workstation rear panel components
●
HP Z840 Workstation chassis components
●
HP Z840 Workstation system board components
●
HP Z840 Workstation system board architecture
●
HP Z840 Workstation specications
HP Z840 Workstation front panel components
1Optical drive5USB 3.0 charging port
2External drive bays6USB 3.0 ports (3)
3Power button7
4Hard drive activity light8Microphone jack
Audio-out (headphone)/Audio-in
(microphone) combo jack
12Hard drive LED27Front fan 1 (top)42Override Option for Slot 5
13SAS/SATA 6Gb/s28Front fan 2 (bottom)
35Front power button/LED/speaker
14SATA 6 Gb/s29Hard drive thermal jumper
15sSATA 6 Gb/s30Rear chassis fans
NOTE: For related expansion card slot information, see Expansion slots on page 51.
18Chapter 1 Hardware overview
HP Z840 Workstation system board architecture
●
Dark blue slots are attached to CPU0 and available with CPU0.
●
Purple and gray slots are attached to PCH.
●
White slots are attached to CPU1 and available when CPU1 is installed.
●
Purple/white slots connect to PCH in UP cong and connect to CPU1 in DP cong.
NOTE: The PCIe designators indicate the mechanical connector size and number of electrical PCIe lanes
routed to an expansion slot. For example, x16(8) means that the expansion slot is mechanically a x16 length
connector, with 8 PCIe lanes supported.
HP Z840 Workstation components19
HP Z840 Workstation specications
Intel Series C612 chipset:
●
Support for the Intel Xeon Processor E5-2600 Series, including processors up to 150 W
●
Processor
technology
Power supply
Memory
technology
Integrated 4-channel memory controller
●
Microarchitecture improvements
●
Large L3 cache for superior performance
●
Intel QuickPath Interconnect (QPI) connects processors and I/O controller with speeds up to 9.6 GT/s
●
850 W Silver, 88% ecient, wide-ranging, active Power Factor Correction, single auxiliary dongle on a
12V rail, ERP 0.5W, Built-in-Self Test (BIST)
●
1125 W Gold, 90% ecient, wide-ranging, active Power Factor Correction, three auxiliary dongles on
three separate 12V rails, ERP 0.5W, Built-in-Self Test (BIST)
●
China’s Energy Conservation Program (CECP) congurations
●
European Union ErP LOT6 2013 power limit of 0.5 W in o mode
●
Dual in-line memory modules (DIMMs) based on DDR4 2133MHz technology
●
Error checking and correcting (ECC)-protected
●
Eight direct-attach memory channels (four per processor) enable low-latency access and fast data
transfer for improved performance
●
Congurations with one processor have eight DIMM slots; a second processor adds eight more DIMM
slots
●
With one processor, up to 1 TB system memory (128 GB DIMMs)
●
With second processor, up to 2 TB system memory (128 GB DIMMs)
●
2133 MHz 4, 8, 16 GB ECC Registered DIMM
●
2133 MHz 32, 64, 128 GB ECC Load Reducing DIMM
NOTE: Do not install memory modules into memory slots if corresponding processor is not installed.
Only Registered and LR ECC DIMMs are supported.
Do not mix any of the dierent types RDIMM [Registered] and LR DIMM [Load Reduction]) of memory. The
system will not boot and will produce a memory error.
For maximum performance, on workstations with two processors, install the same number of DIMMs per
processor and install them in pairs of the same size.
Distribute DIMMs across all memory channels for optimal performance.
Do not install memory modules into memory slots if corresponding processor is not installed.
●
●
Graphics cards
I/O technology
●
NOTE: Not all graphics cards are compatible with all video transceivers and adapters. See the graphics card
documentation for specic details.
●
●
●
●
20Chapter 1 Hardware overview
PCIe Gen3 (PCIe3) bus speeds; can support three PCIe Gen3 graphics cards in PCIe3 x16 slots
Up to one 150 W or two 75 W graphics cards with 850 W power supply
Up to two 300 W or three 225 W graphics cards with optional 1125 W power supply (other conguration
restrictions may be required)
SAS RAID 0/1/1E/10 on LSI SAS 2308 controller
SATA RAID 0/1/5/10 on sSATA
Six SATA/AHCI ports (2 SATA 6 Gb/s, 4 sSATA 6Gb/s)
Eight SAS ports (6 GB/s)
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