HP x360 310 G1 PC Maintenance and Service Guide

HP x360 310 G1 PC
Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2014 Hewlett-Packard Development Company, L.P.
Intel and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft, Windows, and Windows 8 are U.S. registered trademarks of the Microsoft group of companies. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: December 2014
Document Part Number: 803404-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Not all features are available on all editions of Windows 8. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8 functionality. See
http://www.microsoft.com for details.
This computer may require upgraded and/ or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality. See http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user­accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 4
Right side ............................................................................................................................................................... 4
Left side ................................................................................................................................................................. 5
Speakers ................................................................................................................................................................ 6
Display ................................................................................................................................................................... 7
Changing your notebook to an entertainment stand ......................................................................... 8
Changing your notebook to a tablet ................................................................................................... 8
Top ......................................................................................................................................................................... 9
TouchPad ............................................................................................................................................. 9
Lights ................................................................................................................................................. 10
Keys ................................................................................................................................................... 11
Service tag and PCID label ................................................................................................................................... 12
Service tag ......................................................................................................................................... 12
PCID label ........................................................................................................................................... 13
3 Illustrated parts catalog .............................................................................................................................. 14
Computer major components ............................................................................................................................. 14
Mass storage devices .......................................................................................................................................... 17
Miscellaneous parts ............................................................................................................................................. 17
Display assembly subcomponents ..................................................................................................................... 18
Sequential part number listing ........................................................................................................................... 19
4 Removal and replacement procedures preliminary requirements .................................................................... 22
Tools required ...................................................................................................................................................... 22
Service considerations ........................................................................................................................................ 22
Plastic parts ....................................................................................................................................... 22
Cables and connectors ...................................................................................................................... 23
Drive handling ................................................................................................................................... 23
Grounding guidelines ........................................................................................................................................... 24
Electrostatic discharge damage ....................................................................................................... 24
Packaging and transporting guidelines ......................................................................... 25
Workstation guidelines ................................................................................ 25
v
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 27
Component replacement procedures ................................................................................................................. 27
Bottom cover ..................................................................................................................................... 28
USB/audio board ............................................................................................................................... 31
WLAN module .................................................................................................................................... 32
Solid-state drive (M.2) ....................................................................................................................... 34
Hard drive .......................................................................................................................................... 36
RTC battery ........................................................................................................................................ 39
Memory module ................................................................................................................................ 41
Power button board .......................................................................................................................... 43
Fan ..................................................................................................................................................... 45
Heat sink ............................................................................................................................................ 46
Battery ............................................................................................................................................... 49
Speakers ............................................................................................................................................ 50
TouchPad button board .................................................................................................................... 51
Display assembly .............................................................................................................................. 53
Power connector cable ...................................................................................................................... 58
System board .................................................................................................................................... 59
Keyboard ........................................................................................................................................... 62
6 Using Setup Utility (BIOS) ............................................................................................................................. 64
Starting Setup Utility (BIOS) ................................................................................................................................ 64
Updating the BIOS ................................................................................................................................................ 64
Determining the BIOS version ........................................................................................................... 64
Downloading a BIOS update .............................................................................................................. 65
Synchronizing a tablet and keyboard (select models only) ............................................................................... 66
7 Using HP PC Hardware Diagnostics (UEFI) ...................................................................................................... 67
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 67
8 Backing up, restoring, and recovering ........................................................................................................... 69
Creating recovery media and backups ................................................................................................................ 69
Creating HP Recovery media (select models only) ........................................................................... 69
Using Windows tools ........................................................................................................................................... 70
Restore and recovery .......................................................................................................................................... 70
Recovering using HP Recovery Manager .......................................................................................... 71
What you need to know before you get started ............................................................ 71
Using the HP Recovery partition (select models only) .................................................. 72
Using HP Recovery media to recover ............................................................................. 72
Changing the computer boot order ................................................................................ 73
vi
Removing the HP Recovery partition (select models only) ........................................... 73
9 Specifications ............................................................................................................................................. 74
Computer specifications ...................................................................................................................................... 74
Hard drive specifications ..................................................................................................................................... 75
10 Statement of memory volatility .................................................................................................................. 76
Nonvolatile memory usage ................................................................................................................................. 78
Questions and answers ....................................................................................................................................... 80
Using HP Sure Start (select models only) ........................................................................................................... 81
11 Power cord set requirements ...................................................................................................................... 82
Requirements for all countries ........................................................................................................................... 82
Requirements for specific countries and regions ............................................................................................... 82
12 Recycling .................................................................................................................................................. 84
Index ............................................................................................................................................................. 85
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viii

1 Product description

Category Description
Product Name HP x360 310 G1 PC
Processor Intel Pentium N3540 processor (2.16 GHz/2.66 GHz, 2 MB L2, 1333 MHz), quad core
Intel Pentium N3530 processor (2.16 GHz/2.58 GHz, 2 MB L2, 1333 MHz), quad core
Intel Celeron N2840 processor (2.16 GHz/2.58 GHz, 1 MB L2, 1333 MHz), dual core
Intel Celeron N2830 processor (1.83 GHz/2.41 GHz, 1 MB L2, 1333 MHz), dual core
Chipset Intel Bay Trail-M SoC
Graphics Internal graphics:
Intel HD Graphics
Support for DX11
Support for HD playback, streaming, and recording @ 720p 30fps
Panel 11.6-in [29.5-cm] (1366×768), high-definition (HD), white light emitting diode (WLED), AntiGlare,
TouchScreen with MultiTouch enabled; 16:9 ultra-wide aspect ratio; typical brightness: 200 nits; slim (3.6­mm)
Supports low-voltage differential signaling (LVDS) (co-layout with eDP1.3+PSR)
Memory One customer-accessible/upgradable memory module slot
Support for DDR3L-1333-MHz (DDR3L-1600-MHz downgrade to DDR3L-1333-MHz) – for use with Pentium processors
Support for DDR3L-1066-MHz (DDR3L-1600-MHz downgrade to DDR3L-1066-MHz) – for use with Celeron processors
Support for 8192-MB of system RAM in the following configurations:
8192 MB × 1
4096 MB × 1
Hard drive Support for 6.35-cm (2.5-in) hard drives in 7.0-mm (.28-in) thickness
Support for Serial ATA
Support for Accelerometer hard drive protection
Support for the following hard drives:
750-GB, 5400-rpm, 7.2-mm
500-GB, 5400-rpm, 7.0-mm
500-GB, 5400-rpm + 8 GB NAND Hybrid, 7.0-mm
320-GB, 5400-rpm, 7.0-mm
Solid-state drives Support for the following SSD M.2 SATA configurations:
128 GB 2280 M2 SATA-3 TLC
256 GB SATA-3 TLC
Optical drive Support for external 9.5 mm tray load, SATA, DVD+/-RW DL SuperMulti drive only
1
Category Description
Audio and video Fixed, integrated HD web camera with one microphone
Realtek ALC3227-CG audio codec
Beats Audio
Dual Speakers support 25 mm x 14 mm speaker
Formats: MP3, AAC,AAC+, EAAC+ OGG, MIDI
Ethernet Integrated 10/100 network interface card (NIC)
Sensor Sensor Hub (Accelerometer + Gyroscope + e-Compass)
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
Support for the following WLAN formats:
Atheros AR9485 802.11b/g/n WiFi Adapter with 1 antenna
Qualcomm QCA9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter with 1 antenna
Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter with 1 antenna
Realtek RTL8188EE 802.11bgn Wi-Fi Adapter with 1 antenna
Compatible with Miracast-certified devices
External media cards HP Multi-Format Digital Media Card Reader with push-push technology. Supports SD/SDHC/SDXC.
Internal Expansion One half-size mini card slot - support for WLAN
Ports AC adapter: HP Smart pin plug (4.5-mm barrel)
Audio: one combo audio-out (headphone)/audio-in (microphone) jack, supports jack auto-detection
HDMI: v. 1.4, supporting up to 1080p, 1920×1080 at 60 Hz
RJ-45/Ethernet
(1) USB 3.0 (on right side)
(2) USB 2.0 (on left and right sides)
Video: VGA (Dsub 15-pin) supporting 1920×1200 external resolution at 60 Hz, hot plug/unplug and auto­detection for correct output to wide-aspect vs. standard aspect video
Keyboard/pointing devices
Power requirements Support for the following AC adapter:
97%-size, textured, island-style keyboard (no numerical keypad)
Touchpad requirements:
HP Imagepad - Clickpad with image sensor
Taps enabled as default
Multitouch gestures enabled: 2-finger scroll, pinch
Support for PS/2 and SMB interface
Support for Windows 8.1 Modern TouchPad Gestures
45-W HP Smart AC adapter (non-PFC, with 26.5 mm z-height adapter [non-slim]) with localized cable plug support
Support for the following batteries:
Embedded 2-cell, 29-Wh, Li-ion battery
Embedded 3-cell, 43-Wh, Li-ion battery
2 Chapter 1 Product description
Category Description
Supports battery fast charge
1.0 m power cord
Security Lock slot
TPM (Trusted Platform Module)
Operating system Preinstalled:
Windows 8.1 Professional 64
Windows 8.1 Small Screen Touch
Windows 8.1 Professional Education 64
Windows 8.1 Core for Higher Education (ML) 64
Web support:
Windows 8.1 64
Serviceability End user replaceable parts:
AC adapter
3

2 External component identification

Right side

Component Description
(1)
(2)
(3)
(4)
(5)
(6)
(7)
Hard drive light
SIM slot (select models only) Supports a wireless subscriber identity module (SIM).
Memory card reader Reads optional memory cards that enable you to store, manage, share,
USB 2.0 port Connects an optional USB device, such as a keyboard, mouse, external
USB 3.0 port Connects an optional USB device, such as a keyboard, mouse, external
HDMI port Connects an optional video or audio device, such as a high-definition
RJ-45 (network) jack/status lights Connects a network cable.
Blinking white: The hard drive is being accessed.
Amber: HP 3D DriveGuard has temporarily parked the hard drive.
or access information.
To insert a card, hold the card label-side up, with connectors facing the slot, insert the card into the slot, and then push in on the card until it is firmly seated.
To remove a card, press in on the card it until it pops out.
drive, printer, scanner or USB hub.
drive, printer, scanner or USB hub.
television, any compatible digital or audio component, or a high-speed High-Definition Multimedia Interface (HDMI) device.
White: The network is connected.
Amber: Activity is occurring on the network.
(8) AC adapter light
(9)
Power connector Connects an AC adapter.
4 Chapter 2 External component identification
On: The AC adapter is connected and the battery is charged.
Off: The computer is using battery power.

Left side

Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
(2)
(3) Power light
Power button
When the computer is off, press the button to turn on the computer.
When the computer is on, press the button briefly to initiate Sleep.
When the computer is in the Sleep state, press the button briefly to exit Sleep.
When the computer is in Hibernation, press the button briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer.
To learn more about your power settings, see your power options. From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from the list of applications.
On: The computer is on.
Blinking: The computer is in the Sleep state, a power­saving state. The computer shuts off power to the display and other unneeded components.
Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.
(4) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(5)
(6)
USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
Audio-out (headphone)/Audio-in (microphone) jack
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an
Left side 5
Component Description
optional headset microphone. This jack does not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.,
To access this document:
From the Start screen, type support, and then select the HP Support Assistant app.
– or —
From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audio­in (microphone).
(7)

Speakers

Component Description
Speakers (2) Produce sound.
Volume button Controls speaker volume.
To decrease speaker volume, press the – edge of the button.
To increase speaker volume, press the + edge of the button.
6 Chapter 2 External component identification

Display

Component Description
(1) Webcam light On: The webcam is in use.
(2) Webcam Records video and captures photographs. Some models allow you to
video conference and chat online using streaming video.
To use the webcam, from the Start screen, type camera, and then select Camera from the list of applications.
(3) Internal microphone Records sound.
(4) WLAN antenna* Sends and receives wireless signals to communicate with wireless
local area networks (WLANs).
(5) Internal display switch Turns off the display and initiates Sleep if the display is closed while
the power is on.
NOTE: The internal display switch is not visible from the outside of
the computer.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
To access this document:
From the Start screen, type support, and then select the HP Support Assistant app.
Display 7
Your computer can function as a classic notebook, and in addition, the display can be rotated so that the computer transforms into an entertainment stand or a tablet.

Changing your notebook to an entertainment stand

To change your notebook to an entertainment stand, raise the display, and then rotate the display backward to a stand position (about 315 degrees).

Changing your notebook to a tablet

To change your notebook to a tablet, raise the display, and then rotate the display backward until it is flush with the computer bottom (360 degrees).
8 Chapter 2 External component identification
Top

TouchPad

Component Description
(1) TouchPad zone Reads your finger gestures to move the pointer or activate
items on the screen.
NOTE: The TouchPad also supports edge-swipe gestures.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
Top 9

Lights

Component Description
(1) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.
(2)
Mute light
Amber: Computer sound is off.
Off: Computer sound is on.
10 Chapter 2 External component identification

Keys

Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with the esc key, or on select models, the b key or the spacebar.
(3)
(4) Action keys Execute frequently used system functions.
Windows key Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows key again will return you to the
previous screen.
NOTE: On select models, the f5 action key turns the radiance
backlight keybard feature off or on.
Top 11

Service tag and PCID label

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
Serial number (s/n) (1). This is an alphanumeric identifier that is unique to each product.
Part number/Product number (p/n) (2). This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
Model/Warranty period (3).
Model is the alphanumeric identifier used to locate documents, drivers, and support for the computer.
Warranty describes the duration (in years) of the warranty period for the computer.
12 Chapter 2 External component identification

PCID label

The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the system board. The label may have a different number of characters depending on the operating system on the computer.
Windows 8 models
Non-Windows 8 models
Service tag and PCID label 13

3 Illustrated parts catalog

Computer major components

NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to follow the on-screen instructions.
http://partsurfer.hp.com, select your country or region, and then
14 Chapter 3 Illustrated parts catalog
Item Component Spare part number
(1) Display assembly (11.6-in [29.5-cm], AG, SVA, LED TouchScreen) (includes webcam/
microphone module)
(2) Top cover (includes TouchPad)
Silver 781865-001
Red 790943-001
(3) TouchPad button board (includes bracket and cable) not spared
(4) Power connector cable 755727-001
(5) Keyboard
NOTE: For a detailed list of available keyboards, see
For use in Brazil 755896-201
For use in Canada 755896-DB1
For use in Japan 755896-291
For use in Latin America 755896-161
For use in the United States 755896-001
For use in Russia 785454-251
(6) System board (includes replacement thermal material):
Intel Pentium N3540 processor and the Windows 8.1 Professional operating system on
models with a 3 cell battery
Sequential part number listing on page 19.
755730-001
794721-601
Intel Pentium N3540 processor and the Windows 8.1 Standard operating system on models
with a 3 cell battery
Intel Pentium N3540 processor and the Windows 8.1 Professional operating system on
models with a 2 cell battery
Intel Pentium N3540 processor and the Windows 8.1 Standard operating system on models
with a 2 cell battery
Intel Pentium N3540 processor and a non-Windows 8.1 operating system on models with a
2 cell battery
Intel Pentium N3530 processor and the Windows 8.1 Professional operating system on
models with a 3 cell battery
Intel Pentium N3530 processor and the Windows 8.1 Standard operating system on models
with a 3 cell battery
Intel Pentium N3530 processor and a non-Windows 8.1 operating system on models with a
3 cell battery
Intel Pentium N3530 processor and the Windows 8.1 Professional operating system on
models with a 2 cell battery
Intel Pentium N3530 processor and the Windows 8.1 Standard operating system on models
with a 2 cell battery
Intel Pentium N3530 processor and a non-Windows 8.1 operating system on models with a
2 cell battery
Intel Pentium N2840 processor and the Windows 8.1 Professional operating system on
models with a 3 cell battery
794721-501
793104-601
793104-501
793104-001
793103-601
793103-501
793103-001
774996-601
774996-501
774996-001
794722-601
Computer major components 15
Item Component Spare part number
Intel Pentium N2840 processor and the Windows 8.1 Standard operating system on models
with a 3 cell battery
Intel Pentium N2840 processor and a non-Windows 8.1 operating system on models with a
3 cell battery
Intel Pentium N2840 processor and the Windows 8.1 Professional operating system on
models with a 2 cell battery
Intel Pentium N2840 processor and the Windows 8.1 Standard operating system on models
with a 2 cell battery
Intel Pentium N2840 processor and a non-Windows 8.1 operating system on models with a
2 cell battery
Intel Pentium N2830 processor and the Windows 8.1 Professional operating system on
models with a 2 cell battery
Intel Pentium N2830 processor and the Windows 8.1 Standard operating system on models
with a 2 cell battery
Intel Pentium N2830 processor and a non-Windows 8.1 operating system on models with a
2 cell battery
(7) Speaker Kit (includes left and right speakers and cable) 755738-001
(8) RTC battery (includes cable) 755735-001
(9) Heat sink (includes replacement thermal material) 755728-001
(10) Fan 755729-001
794722-501
794722-001
793105-601
793105-501
793105-001
774997-601
774997-501
774997-001
(11) Power button board (includes cable) 755733-001
(12) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws):
750-GB, 5400-rpm, 7.0-mm 752099-001
500-GB, 5400-rpm, 8 GB hybrid SSD, 7.0-mm 732000-005
500-GB, 5400-rpm, 7.0-mm 683802-005
Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, hard drive connector
cable, and screws)
Solid-State Drives
256 GB solid-state drive (SSD), M.2 788297-001
128 GB solid-state drive (SSD), M.2, TLC 777774-001
(13) Memory module (PC3L, 12800, 1600-MHz):
8-GB 693374-005
4-GB 691740-005
(14) WLAN module:
Realtek RTL8188EE 802.11bgn Wi-Fi Adapter 709848-005
Qualcomm QCA9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter 733476-005
(15) Li-ion battery
755740-001
2-cell, 29-Wh, 3.82-Ah 751875-005
16 Chapter 3 Illustrated parts catalog
Item Component Spare part number
3-cell, 43-Wh, 3.82-Ah 778956-005
(16) USB board (includes cable) 755734-001
(17) Bottom cover
Red models with 3 cell battery 784782-001
Red models with 2 cell battery 755725-001
Silver models with 3 cell battery 790944-001
Silver models with 2 cell battery 755726-001

Mass storage devices

Component Spare part number
Hard drive (does not include hard drive bracket, hard drive connector cable, or screws):
750-GB, 5400-rpm, 7.0-mm 752099-001
500-GB, 5400-rpm, 8 GB hybrid SSD, 7.0-mm 732000-005
500-GB, 5400-rpm, 7.0-mm 683802-005
Hard Drive Hardware Kit (includes hard drive bracket, connector cable, and screws) 755740-001
Solid-State Drives
256 GB solid-state drive (SSD), M.2 788297-001
128 GB solid-state drive (SSD), M.2, TLC 777774-001

Miscellaneous parts

Component Spare part number
AC adapter
45-W HP Smart AC adapter (non-PFC, 4.5-mm, non-slim) 741727-001
Power cord (3-pin, black, 1.0-m):
For use in Europe 755530-021
For use in Israel 755530-BB1
For use in North America 755530-001
For use in South Africa 755530-AR1
For use in the United Kingdom and Singapore 755530-031
Rubber Feet Kit (includes 2 rear rubber feet) 755736-001
Screw Kit 755737-001
Mass storage devices 17

Display assembly subcomponents

Item Component Spare part number
(1) Display enclosure
Silver models 758845-001
Red models 758846-001
(2) Display cable 761350-001
(3) Webcam 758848-001
(4) Display hinge covers
For use in red models 758847-001
For use in silver models 759503-001
Sensor board (not illustrated) 788218-001
18 Chapter 3 Illustrated parts catalog

Sequential part number listing

CSR flag designations:
A = Mandatory
B = Optional
C = Service technician recommended
N = Non-user replaceable
Spare part number CSR flag Description
683802-005 N Hard drive, 500-GB, 5400-rpm, 7.0-mm
691740-005 N 4-GB memory module (PC3L, 12800, 1600-MHz)
693374-005 N 8-GB memory module (PC3L, 12800, 1600-MHz)
709848-005 N Realtek RTL8188EE 802.11bgn Wi-Fi Adapter
732000-005 N 500-GB, 5400-rpm, 8 GB hybrid SSD, 7.0-mm
NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the Hard
Drive Hardware Kit, spare part number 755740-001.
733476-005 N Qualcomm QCA9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter
741727-001 A 45-W HP Smart AC adapter (non-PFC, 4.5-mm, non-slim)
751875-005 N 2-cell, 29-Wh, 3.82-Ah, Li-ion battery for use in all models
752099-001 A 750-GB, 5400-rpm, 8 GB hybrid SSD, 7.0-mm
NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the Hard
Drive Hardware Kit, spare part number 755740-001.
755530-001 A Power cord for use in North America (3-pin, black, 1.0-m)
755530-021 A Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.0-m)
755530-031 A Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.0-m)
755530-AR1 A Power cord for use in South Africa (3-pin, black, 1.0-m)
755530-BB1 A Power cord for use in Israel (3-pin, black, 1.0-m)
755725-001 N Bottom cover for use in red models with a 2 cell battery
755726-001 N Bottom cover for use in silver models with a 2 cell battery
755727-001 N Power connector cable
755728-001 N Heat sink (includes replacement thermal material)
755729-001 N Fan
755730-001 N 11.6-in [29.5-cm], AG, SVA, LED TouchScreen display assembly
755733-001 N Power button board (includes cable)
755734-001 N USB board (includes cable)
755735-001 N RTC battery (includes cable)
755736-001 N Rubber Feet Kit (includes 2 rubber feet)
Sequential part number listing 19
Spare part number CSR flag Description
755737-001 N Screw Kit
755738-001 N Speaker Kit (includes left and right speakers and cable)
755740-001 N Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector cable, and screws)
755896-001 N Keyboard for use in the United States (includes keyboard cable and TouchPad)
755896-161 N Keyboard for use in Latin America (includes keyboard cable and TouchPad)
755896-201 N Keyboard for use in Brazil (includes keyboard cable and TouchPad)
755896-291 N Keyboard for use in Japan (includes keyboard cable and TouchPad)
755896-DB1 N Keyboard for use in Canada (includes keyboard cable and TouchPad)
758845-001 N Display rear cover for use in silver models
758846-001 N Display rear cover for use in red models
758847-001 N Display hinge covers for use in all red models
758848-001 N Webcam
759503-001 N Display hinge covers for use in all silver models
761350-001 N Display cable
774996-001 N System board equipped with an Intel Pentium N3530 processor and a non-Windows 8.1 operating
system for use in models with a 2 cell battery
774996-501 N System board equipped with an Intel Pentium N3530 processor and the Windows 8.1 Standard
operating system for use in models with a 2 cell battery
774996-601 N System board equipped with an Intel Pentium N3530 processor and the Windows 8.1 Professional
operating system for use in models with a 2 cell battery
774997-001 N System board equipped with an Intel Pentium N2830 processor and a non-Windows 8.1 operating
system for use in models with a 2 cell battery
774997-501 N System board equipped with an Intel Pentium N2830 processor and the Windows 8.1 Standard
operating system for use in models with a 2 cell battery
774997-601 N System board equipped with an Intel Pentium N2830 processor and the Windows 8.1 Professional
operating system for use in models with a 2 cell battery
777774-001 N 128 GB Solid-state drive (SSD), M.2, TLC
778956-005 N 3-cell, 43-Wh, 3.82-Ah, Li-ion battery
781865-001 C Top cover for use in silver models (includes TouchPad)
784782-001 N Bottom cover for use in red models with a 3 cell battery
785454-251 B Keyboard for use in Russia (includes keyboard cable and TouchPad)
788218-001 N Sensor board
788297-001 N 256 GB Solid-state drive (SSD), M.2
790943-001 N Top cover for use in red models (includes TouchPad)
790944-001 N Bottom cover for use in silver models with a 3 cell battery
793103-001 N System board equipped with an Intel Pentium N3530 processor and a non-Windows 8.1 operating
20 Chapter 3 Illustrated parts catalog
system for use in models with a 3 cell battery
Spare part number CSR flag Description
793103-501 N System board equipped with an Intel Pentium N3530 processor and the Windows 8.1 Standard
operating system for use in models with a 3 cell battery
793103-601 N System board equipped with an Intel Pentium N3530 processor and the Windows 8.1 Professional
operating system for use in models with a 3 cell battery
793104-001 N System board equipped with an Intel Pentium N3540 processor and a non-Windows 8.1 operating
system for use in models with a 2 cell battery
793104-501 N System board equipped with an Intel Pentium N3540 processor and the Windows 8.1 Standard
operating system for use in models with a 2 cell battery
793104-601 N System board equipped with an Intel Pentium N3540 processor and the Windows 8.1 Professional
operating system for use in models with a 2 cell battery
793105-001 N System board equipped with an Intel Pentium N2840 processor and a non-Windows 8.1 operating
system for use in models with a 2 cell battery
793105-501 N System board equipped with an Intel Pentium N2840 processor and the Windows 8.1 Standard
operating system for use in models with a 2 cell battery
793105-601 N System board equipped with an Intel Pentium N2840 processor and the Windows 8.1 Professional
operating system for use in models with a 2 cell battery
794721-001 N System board equipped with an Intel Pentium N3540 processor and a non-Windows 8.1 operating
system for use in models with a 3 cell battery
794721-501 N System board equipped with an Intel Pentium N3540 processor and the Windows 8.1 Standard
operating system for use in models with a 3 cell battery
794721-601 N System board equipped with an Intel Pentium N3540 processor and the Windows 8.1 Professional
operating system for use in models with a 3 cell battery
794722-001 N System board equipped with an Intel Pentium N2840 processor and a non-Windows 8.1 operating
system for use in models with a 3 cell battery
794722-501 N System board equipped with an Intel Pentium N2840 processor and the Windows 8.1 Standard
operating system for use in models with a 3 cell battery
794722-601 N System board equipped with an Intel Pentium N2840 processor and the Windows 8.1 Professional
operating system for use in models with a 3 cell battery
Sequential part number listing 21
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