Hp X360 14 User Manual
Maintenance and Service Guide
HP Pavilion x360 14 Convertible PC
IMPORTANT! This document is intended for HP authorized service
providers only.
© Copyright 2019 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Core, and Pentium are trademarks of Intel
Corporation or its subsidiaries in the U.S.
and/or other countries. NVIDIA and GeForce are
trademarks and/or registered trademarks of
NVIDIA Corporation in the U.S. and other
countries. MicroSD, SDHC, and SDXC are
trademarks or registered trademarks of SD-3C
in the United States, other countries or both.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: March 2019
Document Part Number: L52090-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions or
versions of Windows. Systems may require
upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
Windows 10 is automatically updated, which is
always enabled. ISP fees may apply and
additional requirements may apply over time
for updates. Go to http://www.microsoft.com
for details.
To access the latest user guides, go to
http://www.hp.com/support, and follow the
instructions to nd your product. Then select
User Guides.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 Getting to know your computer ...................................................................................................................... 5
Right side ............................................................................................................................................................... 5
Left side ................................................................................................................................................................. 6
Display .................................................................................................................................................................... 8
Keyboard area ........................................................................................................................................................ 9
TouchPad ............................................................................................................................................. 9
Lights ................................................................................................................................................. 10
Speakers and ngerprint reader ....................................................................................................... 11
Special keys ....................................................................................................................................... 12
Bottom ................................................................................................................................................................. 13
Labels ................................................................................................................................................................... 14
3 Illustrated parts catalog .............................................................................................................................. 15
Computer major components .............................................................................................................................. 15
Display assembly subcomponents ...................................................................................................................... 19
Mass storage devices ........................................................................................................................................... 21
Cables ................................................................................................................................................................... 22
Miscellaneous parts ............................................................................................................................................. 23
4 Removal and replacement procedures preliminary requirements .................................................................... 25
Tools required ...................................................................................................................................................... 25
Service considerations ......................................................................................................................................... 25
Plastic parts ....................................................................................................................................... 25
Cables and connectors ...................................................................................................................... 25
Drive handling ................................................................................................................................... 26
Workstation guidelines ..................................................................................................................... 26
Electrostatic discharge information .................................................................................................................... 26
Generating static electricity .............................................................................................................. 27
Preventing electrostatic damage to equipment ............................................................................... 27
Personal grounding methods and equipment .................................................................................. 28
Grounding the work area ................................................................................................................... 28
Recommended materials and equipment ........................................................................................ 28
Packaging and transporting guidelines .............................................................................................................. 29
v
5 Removal and replacement procedures for authorized service provider parts .................................................... 30
Component replacement procedures .................................................................................................................. 30
Preparation for disassembly ............................................................................................................. 30
Bottom cover and Rubber Foot Kit .................................................................................................... 31
Battery ............................................................................................................................................... 34
WLAN module .................................................................................................................................... 35
Hard drive and hard drive cover ........................................................................................................ 37
Solid-state drive ................................................................................................................................ 40
Memory module and cover ................................................................................................................ 41
Power button board .......................................................................................................................... 44
Power button ..................................................................................................................................... 45
TouchPad ........................................................................................................................................... 46
Speakers ............................................................................................................................................ 47
Heat sink ............................................................................................................................................ 49
Fingerprint reader board ................................................................................................................... 52
Fan ..................................................................................................................................................... 53
USB/audio board ................................................................................................................................ 54
System board .................................................................................................................................... 56
Display assembly ............................................................................................................................... 59
Power connector ............................................................................................................................... 67
Keyboard/top cover ........................................................................................................................... 68
6 Using Setup Utility (BIOS) ............................................................................................................................. 69
Starting Setup Utility (BIOS) ................................................................................................................................ 69
Updating Setup Utility (BIOS) .............................................................................................................................. 69
Determining the BIOS version ........................................................................................................... 69
Downloading a BIOS update .............................................................................................................. 70
7 Using HP PC Hardware Diagnostics ................................................................................................................ 71
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 71
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 71
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 72
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 72
Installing HP PC Hardware Diagnostics Windows ............................................................................. 72
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 72
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 73
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 73
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 73
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 73
vi
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 74
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 74
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 74
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 74
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 74
8 Backing up, restoring, and recovering ........................................................................................................... 76
Backing up information and creating recovery media ........................................................................................ 76
Using Windows tools ......................................................................................................................... 76
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 76
Restoring and recovery ........................................................................................................................................ 77
Restoring, resetting, and refreshing using Windows tools .............................................................. 77
Recovering using HP Recovery media ............................................................................................... 77
Changing the computer boot order ................................................................................................... 77
9 Specications .............................................................................................................................................. 78
10 Power cord set requirements ...................................................................................................................... 79
Requirements for all countries ............................................................................................................................ 79
Requirements for specic countries and regions ................................................................................................ 80
11 Recycling .................................................................................................................................................. 82
Index ............................................................................................................................................................. 83
vii
viii
1 Product description
Table 1-1 Product components and their descriptions
Category Description
Product Name HP Pavilion x360 14 Convertible PC
Model numbers: 14-dh0xxx, 14q-dh0xxx, 14t-dh000
Processor 8th generation Intel® Core™ processors
Intel Core i7-8565U (1.8 GHz, turbo up to 4.6 GHz), 2400 MHz FSB, 8 MB L3 cache, quad core, 15 W
Intel Core i5-8265U (1.6 GHz, turbo up to 3.9 GHz), 2400 MHz FSB, 6 MB L3 cache, dual core, 15 W
Intel Core i3-8145U (2.1 GHz, turbo up to 3.9 GHz), 2400 MHz FSB, 4 MB L3 cache, dual core, 15 W
Intel Pentium® processor
Intel Pentium SilverN5000 1.10 GHz (turbo up to 2.70 GHz) quad core processor, 2400 MHz FSB, 4 MB L2
cache, 6 W
Graphics Internal graphics
Intel UHD Graphics 620 (Core processors)
Intel UHD Graphics 605 (Pentium processor)
Supports HD decode, DX12, and HDMI
Hybrid graphics
NVIDIA® GeForce® MX250 with up to 2048 MB of dedicated GDDR5 video memory (Core i7 processor)
NVIDIA GeForce MX130 with up to 2048 MB of dedicated GDDR5 video memory (Core i5/i3 processors)
Supports Optimus
Supports GPS (GPU Performance Scaling)
Panel 35.6 cm (14.0-in) WLED, anti glare, slim-at (3.0 mm), eDP, narrow bezel, touch; 16:9 ultra wide
aspect ratio
High-denition (HD) (1366 × 768), SVA; typical brightness: 220 nits
Full high-denition (FHD) (1920 × 1080), UWVA; typical brightness: 250 nits
Touch solution with ush glass, multitouch enabled
Supports active stylus
Supports simultaneous pen and touch
Memory Two SODIMM slots, non-accessible/non-upgradeable
DDR4-2400 dual channel support
Supports up to 16 GB maximum system memory in the following congurations:
● 16 GB (8 GB × 2)
● 12 GB (8 GB × 1 + 4 GB × 1)
1
Table 1-1 Product components and their descriptions (continued)
Category Description
● 8 GB (8 GB × 1 or 4 GB × 2)
● 4 GB (4 GB × 1)
Storage Supports 6.35 cm (2.50 in), 7.2 mm SATA hard drives
Support for solid-state drive + hard drive
M.2 solid-state drive expansion capability on single hard drive models
Accelerometer/hard drive protection support
Single hard drive congurations
1 TB, 5400 rpm, 7.2 mm
500 GB, 5400 rpm, 7.0 mm
Solid-state/hard drive congurations
1 TB, 5400 rpm, 7.0 mm SSHD with 8 GB NAND
Dual storage congurations
256 GB, PCIe, solid-state drive + 1 TB hard drive
128 GB, SATA-3, TLC, solid-state drive + 1 TB hard drive
M.2, SATA-3, solid-state drive
128 GB, TLC
PCIe, NVMe, M.2 solid-state drives
512 GB
256 GB
Intel Optane (3D Xpoint) Solution PCIe, Gen3 × 2, M.2 solid-state drive
16 GB (Optane) + 1 TB, 5400 rpm, 7.2 mm hard drive
Audio Audio brand: B&O Play
Audio control panel: B&O Play Audio Control
Supports HP Audio Boost
Dual speakers
Video HP Wide Vision HD Camera - indicator LED, USB2.0, HD BSI sensor, f2.0, WDR, 88° WFOV
720p by 30 frames per second
Dual array digital microphone with appropriate software - beam forming, echo cancellation, noise
suppression
Sensors Gyroscope/E-compass/Accelerometer
Accelerometer (two – one for hard drive protection/CoolSense, the other for panel rotation)
Wireless Support for Miracast
2 Chapter 1 Product description
Sensor hub
Wi-Fi BIOS SAR
Table 1-1 Product components and their descriptions (continued)
Category Description
Integrated wireless options with dual antennas (M.2/PCIe):
Realtek RTL8822BE 802.11ac 2 × 2 Wi-Fi + Bluetooth® 4.2 Combo Adapter (MU-MIMO supported)
Integrated wireless options with single antennas (M.2/MIPI/BRI):
Intel Wireless-AC 9461 802.11ac 1 × 1 Wi-Fi + Bluetooth 5 (non-vPro) (MU-MIMO supported)
Integrated wireless options with single antenna (M.2/PCIe):
Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)
Ports HP Smart Plug AC adapter (4.5 mm barrel)
Headphone/microphone combo jack
High-denition multimedia interface (HDMI) v.1.4, supporting up to 1920 × 1080 at 60 Hz
Hot plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video (auto adjust
panel resolution to t embedded panel and external monitor connected)
USB 3.1 Gen 1 Type A ports (2)
USB 3.1 Gen 1 Type-C port (supports data transfer)
Media card Supports microSD/SDHC/SDXC
Push-push insertion/removal
Internal card expansion One M.2 slot for WLAN
One M.2 slot for solid-state drive
Keyboard/pointing
devices
Power requirements Battery
Keyboard
Full-sized, textured, island-style, keyboard (ash gray)
Full-size, two coat UV paint, island-style keyboard (natural silver, luminous gold)
Full-size, backlit, two coat UV paint, island-style keyboard (ash silver)
Full-size, backlit, three coat UV paint, island-style keyboard (natural silver, luminous gold)
TouchPad requirements
ClickPad with image sensor
Multitouch gestures enabled
Precision Touchpad supported
Support for modern trackpad gestures
Taps enabled as default
Supports a 3-cell, 41 Whr, polymer/prismatic-mix battery
Battery life enhancement
Supports battery fast charge
AC adapter
65 W HP Smart AC adapter (non-PFC, standard barrel, 4.5 mm, right angle)
3
Table 1-1 Product components and their descriptions (continued)
Category Description
65 W HP Smart AC adapter (non-PFC, standard barrel, 4.5 mm) for use in Argentina
65 W EM HP Smart AC adapter (non-PFC, standard barrel, 4.5 mm)
45 W HP Smart AC adapter (non-PFC, standard barrel, 4.5 mm, right angle)
45 W HP Smart AC adapter (non-PFC, standard barrel, 4.5 mm) for use in Argentina
Power cord
1 m conventional power cord (C5)
1 m conventional power cord (C5) + Japan plug adapter
Security Trusted Platform Module (fTPM) 2.0, rmware based
Kensington Nano Security Lock
Fingerprint reader (select models)
U2F (Universal 2nd Factor Authentication)
Operating system Preinstalled
Windows® 10 Home 64
Windows 10 Home 64 Chinese Market CPPP
Windows 10 Home 64 High-End Chinese Market CPPP
Windows 10 Home 64 Plus
Windows 10 Home 64 Plus Single Language
Windows 10 Home 64 Plus Single Language Africa Market
Windows 10 Home 64 Plus Single Language APAC EM PPP
Windows 10 Home 64 Plus Single Language India Market
Windows 10 Home 64 Plus Single Language Indonesia Market
Windows 10 Home 64 Single Language
Windows 10 Home 64 Single Language Africa Market PPP
Windows 10 Home 64 Single Language APAC EM PPP
Windows 10 Home 64 Single Language India Market PPP
Windows 10 Home 64 Single Language Indonesia Market PPP
Windows 10 Home S 64
Windows 10 Home S 64 Single Language
Windows 10 Home S 64 Value
Windows 10 Pro 64
Serviceability End-user replaceable parts:
4 Chapter 1 Product description
FreeDOS 2.0
AC adapter
2 Getting to know your computer
Your computer features top-rated components. This chapter provides details about your components, where
they are located, and how they work.
Right side
Table 2-1 Right-side components and their descriptions
Component Description
(1) Drive light ● Blinking white: The hard drive is being accessed.
● Amber: HP 3D DriveGuard has temporarily parked the hard drive.
(2) Memory card reader Reads optional memory cards that enable you to store, manage, share, or
access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the computer.
2. Insert the card into the memory card reader, and then press in on the
card until it is rmly seated.
To remove a card:
▲ Press in on the card, and then remove it from the memory card reader.
(3) USB Type-C port Connects a USB device, such as a cell phone, camera, activity tracker, or
smartwatch, and provides data transfer.
NOTE: Cables and/or adapters (purchased separately) may be required.
(4) USB SuperSpeed port Connects a USB device, such as a cell phone, camera, activity tracker, or
smartwatch, and provides high-speed data transfer.
(5) HDMI port Connects an optional video or audio device, such as a high-denition
television, any compatible digital or audio component, or a high-speed High-
Denition Multimedia Interface (HDMI) device.
(6) AC adapter and battery light ● White: The AC adapter is connected and the battery is fully charged.
● Blinking white: The AC adapter is disconnected and the battery has
reached a low battery level.
● Amber: The AC adapter is connected and the battery is charging.
Right side 5
Table 2-1 Right-side components and their descriptions (continued)
Component Description
(7) Power connector Connects an AC adapter.
Left side
Table 2-2 Left-side components and their descriptions
Component Description
● O: The battery is not charging.
(1) USB SuperSpeed port Connects a USB device, such as a cell phone, camera, activity tracker, or
smartwatch, and provides high-speed data transfer.
(2) Audio-out (headphone)/Audio-in
(microphone) combo jack
(3) Vent Enables airow to cool internal components.
(4) Power button ● When the computer is o, press the button to turn on the computer.
Connects optional powered stereo speakers, headphones, earbuds, a headset,
or a television audio cable. Also connects an optional headset microphone.
This jack does not support optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the volume before
putting on headphones, earbuds, or a headset. For additional safety
information, see the Regulatory, Safety, and Environmental Notices.
To access this guide:
▲ Select the Start button, select HP Help and Support, and then select HP
Documentation.
NOTE: When a device is connected to the jack, the computer speakers are
disabled.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to cycle
on and o during routine operation.
● When the computer is on, press the button briey to initiate Sleep.
● When the computer is in the Sleep state, press the button briey to exit
Sleep (select products only).
● When the computer is in Hibernation, press the button briey to exit
Hibernation.
CAUTION: Pressing and holding down the power button results in the loss of
unsaved information.
6 Chapter 2 Getting to know your computer
Table 2-2 Left-side components and their descriptions (continued)
Component Description
If the computer has stopped responding and shutdown procedures are
ineective, press and hold the power button down for at least 5 seconds to
turn o the computer.
To learn more about your power settings, see your power options:
▲ Right-click the Power icon , and then select Power Options.
(5) Power light ● On: The computer is on.
● Blinking: The computer is in the Sleep state, a power-saving state. The
computer shuts o power to the display and other unneeded
components.
● O: The computer is o or in Hibernation. Hibernation is a power-saving
state that uses the least amount of power.
(6) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but it may not
prevent the computer from being mishandled or stolen.
Left side 7
Display
Table 2-3 Display components and their descriptions
Component Description
(1) Internal microphones Record sound.
(2) Camera Allows you to video chat, record video, and record still images. Some
cameras also allow a facial recognition logon to Windows, instead of
a password logon.
NOTE: Camera functions vary depending on the camera hardware
and software installed on your product.
(3) Camera light On: The camera is in use.
(4) WLAN antenna(s)* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
NOTE: Depending on the model, your computer may have one or
two wireless antennas.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
▲ Select the Start button, select HP Help and Support, and then select HP Documentation.
8 Chapter 2 Getting to know your computer
Keyboard area
TouchPad
Table 2-4 TouchPad components and their descriptions
Component Description
(1) TouchPad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
Keyboard area 9
Lights
Table 2-5 Lights and their descriptions
Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(2) Mute light ● On: Computer sound is o.
● O: Computer sound is on.
10 Chapter 2 Getting to know your computer
Speakers and ngerprint reader
Table 2-6 Speakers and ngerprint reader and their descriptions
Component Description
(1) Speakers Produce sound.
(2) Fingerprint reader (select products only) Allows a ngerprint logon to Windows, instead of a password logon.
▲ To use the ngerprint reader, place your nger on the
ngerprint reader until it reads your ngerprint.
Keyboard area 11
Special keys
Table 2-7 Special keys and their descriptions
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes specic functions when pressed in combination with
another key.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions.
NOTE: On select products, the f5 action key turns the keyboard
backlight feature o or on.
12 Chapter 2 Getting to know your computer
Bottom
Table 2-8 Bottom components and their descriptions
Component Description
Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal components and
prevent overheating. It is normal for the internal fan to cycle on and o during
routine operation.
Bottom 13
Labels
The labels axed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer. Labels may be in paper form or imprinted on the
product.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a
tablet kickstand.
● Service label—Provides important information to identify your computer. When contacting support, you
may be asked for the serial number, the product number, or the model number. Locate this information
before you contact support.
Table 2-9 Service label components
Component
(1) Model number
(2) Serial number
(3) Part number
(4) Warranty period
● Regulatory label(s)—Provide(s) regulatory information about the computer.
● Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
14 Chapter 2 Getting to know your computer
3 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Computer major components
Computer major components 15
Table 3-1 Computer major components and their descriptions
Item Component Spare part number
(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part
(2) Keyboard/top cover (includes keyboard cable)
For use in models with a backlit keyboard:
● Fingerprint reader; top cover: mineral silver; keyboard: natural silver L53785-xx1
● Fingerprint reader; top cover: warm gold; keyboard: luminous gold L53787-xx1
● Fingerprint reader; top cover: pale gold; keyboard: ash gray L53793-xx1
● Fingerprint reader; top cover: natural silver; keyboard: ash gray L53797-xx1
● No ngerprint reader; top cover: cloud blue; keyboard: ash gray L53789-xx1
● No ngerprint reader; top cover: pale gold; keyboard: ash gray L53791-xx1
● No ngerprint reader; top cover: natural silver; keyboard: ash gray L53795-xx1
For use in models without a backlit keyboard:
● Fingerprint reader; top cover: mineral silver; keyboard: natural silver L53784-xx1
● Fingerprint reader; top cover: warm gold; keyboard: luminous gold L53786-xx1
● Fingerprint reader; top cover: pale gold; keyboard: ash gray L53792-xx1
● Fingerprint reader; top cover: natural silver; keyboard: ash gray L53796-xx1
information, see Display assembly subcomponents on page 19.
For a detailed list of country codes, see Keyboard/top cover on page 68
● No ngerprint reader; top cover: cloud blue; keyboard: ash gray L53788-xx1
● No ngerprint reader; top cover: pale gold; keyboard: ash gray L53790-xx1
● No ngerprint reader; top cover: natural silver; keyboard: ash gray L53794-xx1
(3) TouchPad (includes bracket)
NOTE: The TouchPad spare part kit does not include the TouchPad cable. The TouchPad cable is available using spare
part number L51092-001.
Ash silver L51115-001
Natural silver L51116-001
Luminous gold L51117-001
(4) TouchPad bracket included with TouchPad
(5) Power button board
NOTE: The power button board spare part kit does not include the cable. The cable is
available using spare part number L51094-001.
(6) USB/audio board (includes audio jack and USB port)
NOTE: The USB/audio board spare part kit does not include the cable. The cable is
available using spare part number L51093-001.
For use in models without a ngerprint reader L51109-001
For use in models with a ngerprint reader L51110-001
L51112-001
16 Chapter 3 Illustrated parts catalog
Table 3-1 Computer major components and their descriptions (continued)
Item Component Spare part number
(7) Speakers (include left and right speakers and cable) L51127-001
(8) System board (includes processor)
NOTE: All system board spare part kits include replacement thermal material.
All system boards use the following part numbers:
xxxxxx-001: Non-Windows operating systems
xxxxxx-601: Windows operating system
For use in models with discrete graphics memory:
● Intel Core i7-8565U processor and 2 GB GeForce MX250 graphics memory L51138-xx1
● Intel Core i5-8265U processor and 2 GB GeForce MX130 graphics memory L51137-xx1
● Intel Core i3-8145U processor and 2 GB GeForce MX130 graphics memory L51136-xx1
For use in models with UMA graphics memory:
● Intel Core i7-8565U processor L51134-xx1
● Intel Core i5-8265U processor L51133-xx1
● Intel Core i3-8145U processor L51132-xx1
● Pentium N5000 processor L51135-xx1
Thermal pad, for use in models with discrete graphics memory (not illustrated) L21302-001
(9) Power connector cable L51098-001
(10) Fingerprint reader
Ash silver L51113-001
Natural silver L51840-001
Luminous gold L51841-001
(11) Heat sink (includes replacement thermal material)
For use in models with an Intel Core processor and with discrete graphics.
(12) Heat sink (includes replacement thermal material)
For use in models with a fan with an Intel Core processor and with UMA graphics
Heat sink (includes replacement thermal material) (not illustrated)
For use in fanless models with an Intel Pentium processor and with UMA graphics (not
illustrated)
(13) Fan L51102-001
(14) Memory cover L51104-001
(15) Memory module (DDR4)
8 GB 937236-855
L51101-001
L51100-001
L51099-001
4 GB L10598-855
(16) WLAN module
Computer major components 17
Table 3-1 Computer major components and their descriptions (continued)
Item Component Spare part number
Realtek RTL8822BE 802.11ac 2 × 2 Wi-Fi + Bluetooth 4.2 924813-855
Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2 L17365-005
(17) Solid-state drive (M.2)
512 GB, PCIe, TLC L60104-001
512 GB, PCIe, value L51130-001
256 GB, PCIe L51129-001
128 GB, SATA-3, TLC L51128-001
16 GB, PCIe (Optane Memory Module) L51131-001
(18) Battery (3-cell, 41 Whr) L11119-856
(19) Hard drive
1 TB, 5400 rpm, hybrid 8 GB SSD 924036-860
1 TB, 5400 rpm L30422-006
500 GB, 5400 rpm 778186-005
(20) Bottom cover
For use in models with discrete graphics memory:
● Ash gray L51085-001
● Natural silver L51089-001
● Luminous gold L51090-001
For use in models with UMA graphics memory:
● Ash gray L51086-001
● Natural silver L51087-001
● Luminous gold L51088-001
(21) Rubber Foot Kit
Ash gray L51123-001
Natural silver L51124-001
Power button (not illustrated)
Mineral silver L54104-001
Warm gold L54104-002
Cloud blue L54104-003
Pale gold L54104-004
Natural silver L54104-005
Luminous gold L51125-001
18 Chapter 3 Illustrated parts catalog
Display assembly subcomponents
Table 3-2 Display assembly components and their descriptions
Item Component Spare part number
(1) Display panel
FHD, 250 nit L51119-001
FHD, 400 nit L54600-001
HD L51120-001
(2) G-sensor board L51111-001
(3) Display/touch control cable L51097-001
(4) Touch control board L51114-001
(5) Camera/microphone module (includes double-sided adhesive) L51139-001
Display assembly subcomponents 19
Table 3-2 Display assembly components and their descriptions (continued)
Item Component Spare part number
(6) Webcam cable L51091-001
(7) WLAN antenna
Dual
(8) WLAN antenna
Single
(9) Display Hinge Kit (includes left and right display hinges)
For use in models with an FHD display panel L51105-001
For use in models with an HD display panel L51106-001
(10) Hinge covers
For use in models with an FHD display panel L51107-001
For use in models with an HD display panel L51108-001
(11) Display enclosure
For use in models with an HD display
● Natural silver L51077-001
● Pale gold L51078-001
● Cloud blue L51079-001
For use in models with an FHD display
L51076-001
L52530-001
● Natural silver L51080-001
● Pale gold L51081-001
● Cloud blue L51082-001
● Mineral silver L51083-001
● Warm gold L51084-001
20 Chapter 3 Illustrated parts catalog
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