HP Pavilion x360 Convertible PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are U.S.
registered trademarks of Intel Corporation.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD Logo
is a trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Second Edition: November 2014
First Edition: October 2014
Document Part Number: 781538-002
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 8 functionality. See for
http://www.microsoft.com details.
Important Notice about Customer Self-Repair Parts
CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an
authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair
parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for
Authorized Service Provider only parts," can damage the computer or void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place
the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits defined by the International Standard for Safety
of Information Technology Equipment (IEC 60950-1).
v
vi Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 4
Display ................................................................................................................................................................... 4
Buttons and speakers ............................................................................................................................................ 5
Keys ........................................................................................................................................................................ 6
Lights ..................................................................................................................................................................... 7
TouchPad ............................................................................................................................................................... 8
Left side ................................................................................................................................................................. 9
Right side ............................................................................................................................................................. 10
Bottom ................................................................................................................................................................. 11
3 Illustrated parts catalog .............................................................................................................................. 12
Locating the serial number, product number, and model number .................................................................... 12
Computer major components ............................................................................................................................. 13
Display assembly components ........................................................................................................................... 16
Miscellaneous parts ............................................................................................................................................. 17
Sequential part number listing ........................................................................................................................... 18
4 Removal and replacement preliminary requirements ..................................................................................... 22
Tools required ...................................................................................................................................................... 22
Service considerations ........................................................................................................................................ 22
Plastic parts ....................................................................................................................................... 22
Cables and connectors ...................................................................................................................... 22
Grounding guidelines ........................................................................................................................................... 23
Electrostatic discharge damage ....................................................................................................... 23
Packaging and transporting guidelines ......................................................................... 24
Workstation guidelines ................................................................................ 24
5 Removal and replacement procedures ........................................................................................................... 26
Computer feet ...................................................................................................................................................... 26
Keyboard/top cover ............................................................................................................................................. 27
TouchPad ............................................................................................................................................................. 30
Battery ................................................................................................................................................................. 31
Hard drive ............................................................................................................................................................ 32
WLAN module ...................................................................................................................................................... 34
vii
Audio/USB board ................................................................................................................................................. 35
Fan ....................................................................................................................................................................... 36
Speakers .............................................................................................................................................................. 37
Power button board ............................................................................................................................................. 38
Display assembly ................................................................................................................................................. 39
Power connector cable ........................................................................................................................................ 46
System board ....................................................................................................................................................... 47
Heat sink .............................................................................................................................................................. 49
Memory module ................................................................................................................................................... 51
6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ................................................................... 52
Starting Setup Utility (BIOS) ................................................................................................................................ 52
Updating the BIOS ................................................................................................................................................ 52
Determining the BIOS version ........................................................................................................... 52
Downloading a BIOS update .............................................................................................................. 53
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 54
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 54
7 Ubuntu Linux – Using Setup Utility (BIOS) and System Diagnostics .................................................................. 55
Starting Setup Utility ........................................................................................................................................... 55
Using Setup Utility ............................................................................................................................................... 55
Changing the language of Setup Utility ............................................................................................ 55
Navigating and selecting in Setup Utility .......................................................................................... 55
Displaying system information ......................................................................................................... 56
Restoring factory default settings in Setup Utility .......................................................................... 56
Exiting Setup Utility ........................................................................................................................... 56
Updating the BIOS ................................................................................................................................................ 57
Determining the BIOS version ........................................................................................................... 57
Downloading a BIOS update .............................................................................................................. 57
Using Advanced System Diagnostics .................................................................................................................. 58
8 Specifications ............................................................................................................................................. 59
9 Backing up, restoring, and recovering ........................................................................................................... 60
Creating recovery media and backups ................................................................................................................ 60
Creating HP Recovery media ............................................................................................................. 61
Restore and recovery .......................................................................................................................................... 62
Recovering using HP Recovery Manager .......................................................................................... 63
What you need to know .................................................................................................. 63
Using the HP Recovery partition (select models only) .................................................. 64
viii
Using HP Recovery media to recover ............................................................................. 64
Changing the computer boot order ................................................................................ 64
Removing the HP Recovery partition (select models only) .............................................................. 65
10 Ubuntu Linux – Backing up, restoring, and recovering ................................................................................... 66
Performing a system recovery ............................................................................................................................ 66
Creating the restore DVDs ................................................................................................................ 66
Creating a restore image on a USB device ........................................................................................ 66
Performing recovery using the restore media ................................................................................. 67
Backing up your information ............................................................................................................................... 67
11 Power cord set requirements ...................................................................................................................... 69
Requirements for all countries ........................................................................................................................... 69
Requirements for specific countries and regions ............................................................................................... 70
12 Recycling .................................................................................................................................................. 72
Index ............................................................................................................................................................. 73
ix
x
1 Product description
Category Description
Product Name HP Pavilion x360 Convertible PC
Processor
Chipset Intel BDW Wildcat Point-LP
Graphics Internal Graphics: Intel HD Graphics 5500
Internal Graphics: Support for HD decode and HDMI
Panel 13.3-in (1366×768),high-definition (HD), light-emitting diode (LED), low-
Memory 2 SODIMM slots DDR3L-1600MHz
●
Intel® Core® i5-5200U (2.2 GHz, SC turbo up to 2.7 GHz), 1600 MHz
FSB/3 MB L3 cache, dual core 15 W
●
Intel Core i3-5005U (2.0 GHz), 1600 MHz FSB/3 MB L3 cache, dual
core, 15 W
●
Intel Core i3-5010U (2.1 GHz), 1600 MHz/3 MB L3, dual core 15 W
Support for DX11
voltage differential-signalling (LVDS), co-layout with eDP1.2.
TouchScreen with flush glass and MultiTouch enabled; 16:9 ultra-wide
aspect ratio; typical brightness: 200 nits
Support for DDR3L-1600MHz
Support for dual channel
Supports up to 8 GB maximum on-board system memory
●
4096 MB (2048 MB x 2)
●
4096 MB (4096 MB x 1)
●
6144 MB (2048 MB x 1 + 4096 MB x 1)
●
8192 MB (4096 MB x 2)
●
8192 MB (8192 MB x 1)
Hard drive Support for 6.35-cm (2.5-in) hard drives in 7.2-mm (.28-in) and 7.0-mm
(.28-in) thicknesses
Support for Accelerometer hard drive protection
Support for the following single hard drive configurations:
●
1-TB, 5400-rpm, 7.2-mm
●
750-GB, 5400-rpm, 7.2-mm
●
500-GB, 5400-rpm, 7.0-mm
Support for 500-GB, 5400-rpm, 7.0-mm + 8-GB NAND Hybrid hard drive
Support for M2 SATA-3 next generation form factor (NGFF) solid-state
drives in the following configurations:
●
256-MB multi-level cell (MLC)
●
256-MB triple-level cell (TLC)
1
Category Description
●
128-MB (MLC)
●
128-MB (TLC)
Optical drive (external) 9.5-mm tray load, SATA, external, USB, DVD±RW DL SuperMulti Drive
Audio and video Webcam: HP TrueVision HD, fixed (no tilt), with activity light, 1280×720
by 30 frames per second
Audio and video (continued) Dual digital microphones with appropriate echo-cancellation and noise-
suppression software
Beats audio
Two speakers
Sensors Accelerometer
eCompass
Gyroscope
Ethernet Integrated 10/100 network interface card (NIC)
Wireless Integrated wireless local area network (WLAN) options by way of wireless
module
Built-in WLAN antenna(s) (in display assembly)
Support for the following WLAN modules:
●
Broadcom BCM43142HM 802.11 bgn 1×1 Wi-Fi + Bluetooth® 4.0
HMC Combo Adapter
●
Intel Dual Band Wireless-AC 3160 802.11ac 1×1 Wi-Fi + Bluetooth
4.0 Combo Adapter
Compatible with Miracast-certified devices
External media cards HP multiformat Micro Digital Media Reader Slot with push-push
technology. Reads data from and writes data to digital memory cards
such as Secure Digital (SD).
Ports
Keyboard/pointing devices Full-size, textured, chiclet-style keyboard,
●
AC adapter HP Smart plug (4.5mm barrel)
●
Audio: one combo audio-out (headphone)/audio-in (microphone)
jack, supports jack auto-detection
●
High-definition multimedia interface (HDMI) v.1.4, supporting up to
1080p, 1920×1080 at 60 Hz
●
RJ45/Ethernet
●
USB 3.0 (2)
●
USB 2.0
Touchpad requirements:
●
Clickpad with image sensor
●
Taps enabled as default
●
Multi-touch gestures enabled
●
Ability to turn on and off
●
Support for Microsoft® Windows® 8.1 modern TouchPad gestures
2 Chapter 1 Product description
Category Description
●
Support for PS/2, SMBus
●
Default on for 2-finger scroll and pinch
Power requirements Support for 65-W HP Smart adapter (non-PFC, EM, 3-wire, 4.5-mm) and
45-W HP Smart adapter (non-PFC, RC, 3-wire, 4.5-mm) AC adapters
Support for a 3-cell, 43-WHr, 2.83-AHr, Li-ion battery (includes cable)
Security Support for security cable lock
Support for Trust Platfom Module (TPM)
Operating system Microsoft Windows 8.1 Standard
Ubuntu Linux
FreeDOS 2.0
Serviceability End user replaceable parts: AC adapter
3
2 External component identification
Display
Item Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs.
NOTE: To set up a WLAN and connect to the Internet, you need a
broadband modem (either DSL or cable) (purchased separately)
high-speed Internet service purchased from an Internet service
provider, and a wireless router (purchased separately).
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures photographs. Some models allow you
(5) Windows button Returns you to the Start screen from an open app or the Windows
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support
Assistant app.
to video conference and chat online using streaming video. To use
the webcam, from the Start screen, type camera, and then select
Camera from the list of applications.
desktop.
NOTE: Pressing the Windows button again will return you to the
previous screen.
4 Chapter 2 External component identification
Buttons and speakers
Item Component Description
(1) Power button
(2) Speakers (2) Produce sound.
●
When the computer is off, press the button to turn on
the computer.
●
When the computer is on, press the button briefly to initiate
Sleep.
●
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and Windows shutdown
procedures are ineffective, press and hold the power button down
for at least 5 seconds to turn off the computer.
To learn more about your power settings, see your power options.
From the Start screen, type power, select Power and sleep
settings, and then select Power and sleep from the list of
applications.
Buttons and speakers 5
Keys
Item Component Description
(1) esc key Displays system information when pressed in combination with
(2) fn key Executes frequently used system functions when pressed in
(3) Windows key Returns you to the Start screen from an open app or the Windows
(4) Action keys Execute frequently used system functions.
the fn key.
combination with the b key or the esc key.
desktop.
NOTE: Pressing the Windows key again will return you to the
previous screen.
6 Chapter 2 External component identification
Lights
Item Component Description
(1) Power light
(2) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.
(3) Mute light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving
state. The computer shuts off power to the display and other
unneeded components.
●
Off: The computer is off or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
Lights 7
TouchPad
Item Component Description
(1) TouchPad zone Reads your finger gestures to move the pointer or activate items
on the screen.
NOTE: The TouchPad also supports edge-swipe gestures.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
8 Chapter 2 External component identification
Left side
Item Component Description
(1) Power button
(2) Vents (2) Enable airflow to cool internal components.
(3) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,
●
When the computer is off, press the button to turn on
the computer.
●
When the computer is on, press the button briefly to initiate
Sleep.
●
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and Windows shutdown
procedures are ineffective, press and hold the power button down
for at least 5 seconds to turn off the computer.
To learn more about your power settings, see your power options.
From the Start screen, type power, select Power and sleep
settings, and then select Power and sleep from the list of
applications.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
external drive, printer, scanner or USB hub.
(4) Audio-out (headphone)/Audio-in (microphone)
jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support optional
microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For
additional safety information, refer to the Regulatory, Safety, and
Environmental Notices. To access this guide, from the Start
screen, type support, and then select the HP Support Assistant
app.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Left side 9
Item Component Description
(5) Volume button Controls speaker volume.
Right side
Item Component Description
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audio-in
(microphone).
To decrease speaker volume, press the – edge of the button.
To increase speaker volume, press the + edge of the button.
(1) Hard drive light
(2) Memory card reader Reads optional memory cards that store, manage, share, or
(3) USB 3.0 ports (2) Each USB 3.0 port connects an optional USB device, such as a
(4) HDMI port Connects an optional video or audio device, such as a
(5) RJ-45 (network) jack/status lights Connects a network cable.
(6) AC adapter light
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
access information.
To insert a card: Hold the card label-side up, with connectors
facing the slot, insert the card into the slot, and then push in on
the card until it is firmly seated.
To remove a card:
Press in on the card it until it pops out.
keyboard, mouse, external drive, printer, scanner or USB hub.
highdefinition television, any compatible digital or audio
component, or a high-speed HDMI device.
●
White: The network is connected.
●
Amber: Activity is occurring on the network.
●
On: The AC adapter is connected and the battery is charged.
●
Off: The computer is using battery power.
(7) Power connector Connects an AC adapter.
(8) Security cable slot Attaches an optional security cable to the computer.
10 Chapter 2 External component identification
Item Component Description
Bottom
The security cable is designed to act as a deterrent, but it may not
prevent the computer from being mishandled or stolen.
Item Component Description
(1) Vents (2) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(2) Speakers (2) Produce sound.
Bottom 11
3 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to
follow the on-screen instructions.
Locating the serial number, product number, and model number
The product name (1), serial number (2), product number (3), warranty information (4), and model name (5)
are located on the bottom of the computer. You may need this information when you travel internationally or
when you contact support.
http://partsurfer.hp.com, select your country or region, and then
12 Chapter 3 Illustrated parts catalog
Computer major components
Computer major components 13
Item Component Spare part number
(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part
information, see
(2) TouchPad (includes cable): 783028-001
(3) Keyboard/top cover (includes keyboard cable):
For use in Belgium 767823-A41
For use in Bulgaria 767823-261
For use in Canada 767823-DB1
For use in the Czech Republic and Slovakia 767823-FL1
For use in Denmark, Finland, and Norway 767823-DH1
For use in France 767823-051
For use in Germany 767823-041
For use in Greece 767823-151
For use in Hungary 767823-211
For use in Israel 767823-BB1
For use in Italy 767823-061
For use in Latin America 767823-161
Display assembly components on page 16.
For use in the Netherlands 767823-B31
For use in Portugal 767823-131
For use in Romania 767823-271
For use in Russia 767823-251
For use in Saudi Arabia 767823-171
For use in Slovenia 767823-BA1
For use in Spain 767823-071
For use in Switzerland 767823-BG1
For use in Turkey 767823-141
For use in the United Kingdom and Singapore 767823-031
For use in the United States 767823-001
(4) Fan (includes cable) 768021-001
(5) System board (includes a graphics subsystem with UMA memory and replacement thermal material):
Equipped with an Intel Core i5-5200U (2.2 GHz, SC turbo up to 2.7 GHz), 1600 MHz FSB/3MB
L3 cache, dual core 15 W processor and the Windows 8.1 Standard operating system
Equipped with an Intel Core i5-5200U (2.2 GHz, SC turbo up to 2.7 GHz), 1600 MHz FSB/3MB
L3 cache, dual core 15 W processor and a non-Windows 8.1 operating system
781944-501
781944-001
Equipped with an Intel Core i5-5200U (2.2 GHz, SC turbo up to 2.7 GHz), 1600 MHz FSB/3MB
L3 cache, dual core 15 W processor and the Windows 8.1 Standard operating system for
360 computer models
14 Chapter 3 Illustrated parts catalog
781945-501
Item Component Spare part number
Equipped with an Intel Core i5-5200U (2.2 GHz, SC turbo up to 2.7 GHz), 1600 MHz FSB/3MB
L3 cache, dual core 15 W processor and a non-Windows 8.1 operating system for 360
computer models
Equipped with an Intel Core i3-5005U (2.0 GHz), 1600 MHz FSB/3 MB L3 cache, dual core, 15
W processor and the Windows 8.1 Standard operating system for 360 computer models
Equipped with an Intel Core i3-5005U (2.0 GHz), 1600 MHz FSB/3 MB L3 cache, dual core, 15
W processor and a non-Windows 8 operating system for 360 computer models
Equipped with an Intel Core i3-5005U (2.0 GHz), 1600 MHz FSB/3 MB L3 cache, dual core, 15
W processor and the Windows 8.1 Standard operating system
Equipped with an Intel Core i3-5005U (2.0 GHz), 1600 MHz FSB/3 MB L3 cache, dual core, 15
W processor and a non-Windows 8 operating system
Equipped with an Intel Core i3-5010U (2.1 G Hz), 1600 MHz FSB/3 MB L3 cache, dual core, 15
W processor and the Windows 8.1 Standard operating system
Equipped with an Intel Core i3-5010U (2.1 G Hz), 1600 MHz FSB/3 MB L3 cache, dual core, 15
W processor and a non-Windows 8.1 Standard operating system
Equipped with an Intel Core i3-5010U (2.1 GHz), 1600 MHz FSB/3 MB L3 cache, dual core, 15
W processor and a non-Windows 8.1 Standard operating system for 360 computer models
Equipped with an Intel Core i3-5010U (2.1 GHz), 1600 MHz FSB/3 MB L3 cache, dual core, 15
W processor and the Windows 8.1 Standard operating system for 360 computer models
(6) Heat sink (includes replacement thermal material and 4 captive screws, secured by C-clips): 768022-001
(7) Audio/USB board (includes audio jack, cable, and USB port) for use with TouchScreen
models
781945-001
781946-501
781946-001
781947-501
781947-001
802677-501
802677-001
802679-501
802679-001
768011-001
(8) Memory modules (2, PCL3, 12800, 1600-MHz):
8 GB 693374-005
4 GB 691740-005
2 GB 691739-005
(9) Battery, 3-cell, 43-WHr, 2.83-AHr, Li-ion (includes cable) 761230-005
(10) WLAN module:
Broadcom BCM43142 802.11 bgn 1×1 Wi-Fi + Bluetooth 4.0 Combo Adapter 753076-005
Intel Dual Band Wireless-AC 3160 802.11 ac 1×1 Wi-Fi + Bluetooth 4.0 Combo Adapter 784638-005
(11) Hard drive (SATA, 7.0-mm, does not include hard drive bracket or hard drive connector adapter):
NOTE: The hard drive bracket and hard drive connector adapter are included in the Hard Drive Hardware Kit, spare part
number 768020-001.
1-TB, 5400-rpm 762990-005
750-GB, 5400-rpm 752099-005
500-GB, 5400-rpm 683802-006
500-GB, 5400-rpm, Hybrid 8-GB 732000-005
(12) Power connector cable 768012-001
(13) Speakers (includes left and right speakers and cables) for use with TouchScreen models 768024-001
(14) Power button board (includes cable) for use with TouchScreen models 768009-001
Computer major components 15
Item Component Spare part number
(15) Bottom cover:
In natural silver finish for use on TouchScreen models 793071-001
In vibrant red finish for use on TouchScreen models 793072-001
Display assembly components
Item Description Spare part number
(1) Display bezel screw covers: The display bezel screw covers are included in the Rubber
Kits, spare part numbers 768019-001 (for use only on TouchScreen computer models in
natural silver finish), 768018-001 (for use only on TouchScreen computer models in
vibrant red finish).
(2) Display panel 13.3-in, Antiglare, HD, WLED, TouchScreen (includes display bezel) 768042-001
(3) Display panel cable for use with TouchScreen models 768031-001
(4) Webcam/microphone module for use with TouchScreen models (includes double-sided
adhesive)
16 Chapter 3 Illustrated parts catalog
768026-001
768040-001
Item Description Spare part number
(5) Antenna Kit for use with TouchScreen models (includes wireless antenna cables and
transceivers)
(6) Display Hinge Kit for use with TouchScreen models (includes left and right display hinges) 768036-001
(7) Display hinge covers (includes left and right display hinge covers):
In natural silver finish 768038-001
In vibrant red finish 768037-001
(8) Display back cover
In natural silver finish for use with TouchScreen models 768030-001
In vibrant red finish for use with TouchScreen models 768029-001
Miscellaneous parts
Component Spare part number
AC adapter:
65-W HP Smart adapter (non-PFC, EM, 3-wire, 4.5-mm) 714657-001
45-W HP Smart adapter (non-PFC, RC, 3-wire, 4.5-mm) 741727-001
HP HDMI-to-VGA adapter 701943-001
768033-001
HP USB external DVD-RW Drive 747080-001
Power cord (3-pin, black, 1.00-m):
For use in the United States 755530-001
For use in Argentina 755530-D01
For use in Australia 755530-011
For use in Denmark 755530-081
For use in Europe 755530-021
For use in India 755530-D61
For use in Israel 755530-BB1
For use in Italy 755530-061
For use in the People's Republic of China 755530-AA1
For use in South Africa 755530-AR1
For use in Switzerland 755530-111
For use in Taiwan 755530-AB1
For use in Thailand 755530-201
For use in the United Kingdom and Singapore 755530-031
Rubber Kit (includes bottom cover screw covers, computer feet, and display bezel screw covers)
For use only on TouchScreen computer models in natural silver finish 768019-001
Miscellaneous parts 17
Component Spare part number
For use only on computer models in vibrant red finish 768018-001
Screw Kit 768041-001
HDMI to VGA Adapter 701943-001
Hard drive hardware kit 768020-001
Solid State drive hardware kit 774545-001
Solid State drives
128-GB, SATA-3, multi-level cell, solid-state drive 767763-001
128-GB, SATA-3, triple-level cell, solid-state drive 767764-001
256-GB, SATA-3, multi-level cell, solid-state drive 781942-001
256-GB, SATA-3, triple-level cell, solid-state drive 781943-001
Screw Kit 768041-001
Sequential part number listing
Spare part number Description
683802-006 500-GB, 5400-rpm, SATA, 7.0-mm hard drive (does not include hard drive bracket or hard drive
connector adapter)
NOTE: The hard drive bracket and hard drive connector adapter are included in the Hard Drive
Hardware Kit, spare part number 768020-001.
691739-005 2-GB memory module (PCL3, 12800, 1600-MHz)
691740-005 4-GB memory module (PCL3, 12800, 1600-MHz)
693374-005 8-GB memory module (PCL3, 12800, 1600-MHz)
701943-001 HP HDMI-to-VGA adapter
714657-001 65-W HP Smart adapter (non-PFC, EM, 3-wire, 4.5-mm)
732000-005 500-GB, 5400-rpm, SATA, Hybrid 8-GB, 7.0-mm hard drive (does not include hard drive bracket or hard
drive connector adapter)
NOTE: The hard drive bracket and hard drive connector adapter are included in the Hard Drive
Hardware Kit, spare part number 768020-001.
741727-001 45-W HP Smart adapter (non-PFC, RC, 3-wire, 4.5-mm)
747080-001 HP USB external DVD-RW Drive
752099-005 750-GB, 5400-rpm, SATA, 7.0-mm hard drive (does not include hard drive bracket or hard drive
connector adapter)
NOTE: The hard drive bracket and hard drive connector adapter are included in the Hard Drive
Hardware Kit, spare part number 768020-001.
753076-005 Broadcom BCM943142HM 802.11 bgn 1×1 Wi-Fi + Bluetooth 4.0 HMC Combo Adapter
755530-001 Power cord for use in North America (3-pin, black, 1.00-m)
755530-011 Power cord for use in Australia (3-pin, black, 1.00-m)
18 Chapter 3 Illustrated parts catalog
Spare part number Description
755530-021 Power cord for use in Europe (3-pin, black, 1.00-m)
755530-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.00-m)
755530-061 Power cord for use in Italy (3-pin, black, 1.00-m)
755530-081 Power cord for use in Denmark (3-pin, black, 1.00-m)
755530-111 Power cord for use in Switzerland (3-pin, black, 1.00-m)
755530-201 Power cord for use in Thailand (3-pin, black, 1.00-m)
755530-AA1 Power cord for use in the People's Republic of China (3-pin, black, 1.00-m)
755530-AB1 Power cord for use in Taiwan (3-pin, black, 1.00-m)
755530-AR1 Power cord for use in South Africa (3-pin, black, 1.00-m)
755530-BB1 Power cord for use in Israel (3-pin, black, 1.00-m)
755530-D01 Power cord for use in Argentina (3-pin, black, 1.00-m)
755530-D61 Power cord for use in India (3-pin, black, 1.00-m)
761230-005 3-cell, 43-WHr, 2.83-AHr, Li-ion battery (includes cable)
762990-005 1-TB, 5400-rpm, SATA, 7.0-mm hard drive (does not include hard drive bracket or hard drive connector
adapter)
NOTE: The hard drive bracket and hard drive connector adapter are included in the Hard Drive
Hardware Kit, spare part number 768020-001.
767763-001 128-GB, SATA-3, multi-level cell, solid-state drive
767764-001 128-GB, SATA-3, triple-level cell, solid-state drive
767823-001 Keyboard/top cover with metallic finish for use in the United States (includes keyboard cable)
767823-031 Keyboard/top cover with metallic finish for use in the United Kingdom and Singapore (includes keyboard
cable)
767823-041 Keyboard/top cover with metallic finish for use in Germany (includes keyboard cable)
767823-051 Keyboard/top cover with metallic finish for use in France (includes keyboard cable)
767823-061 Keyboard/top cover with metallic finish for use in Italy (includes keyboard cable)
767823-071 Keyboard/top cover with metallic finish for use in Spain (includes keyboard cable)
767823-131 Keyboard/top cover with metallic finish for use in Portugal (includes keyboard cable)
767823-141 Keyboard/top cover with metallic finish for use in Turkey (includes keyboard cable)
767823-151 Keyboard/top cover with metallic finish for use in Greece (includes keyboard cable)
767823-161 Keyboard/top cover with metallic finish for use in Latin America (includes keyboard cable)
767823-171 Keyboard/top cover with metallic finish for use in Saudi Arabia (includes keyboard cable)
767823-211 Keyboard/top cover with metallic finish for use in Hungary (includes keyboard cable)
767823-251 Keyboard/top cover with metallic finish for use in Russia (includes keyboard cable)
767823-261 Keyboard/top cover with metallic finish for use in Bulgaria (includes keyboard cable)
767823-271 Keyboard/top cover with metallic finish for use in Romania (includes keyboard cable)
767823-A41 Keyboard/top cover with metallic finish for use in Belgium (includes keyboard cable)
Sequential part number listing 19
Spare part number Description
767823-B31 Keyboard/top cover with metallic finish for use in the Netherlands (includes keyboard cable)
767823-BA1 Keyboard/top cover with metallic finish for use in Slovenia (includes keyboard cable)
767823-BB1 Keyboard/top cover with metallic finish for use in Israel (includes keyboard cable)
767823-BG1 Keyboard/top cover with metallic finish for use in Switzerland (includes keyboard cable)
767823-DB1 Keyboard/top cover with metallic finish for use in Canada (includes keyboard cable)
767823-DH1 Keyboard/top cover with metallic finish for use in Denmark, Finland, and Norway (includes keyboard
cable)
767823-FL1 Keyboard/top cover with metallic finish for use in the Czech Republic and Slovakia (includes keyboard
cable)
768009-001 Power button board (includes cable)
768011-001 Audio/USB board (includes cable)
768012-001 Power connector cable
768018-001 Rubber Kit for use only on computer models in vibrant red finish
768019-001 Rubber Kit for use only on computer models in natural silver finish
768020-001 Hard Drive Hardware Kit (includes hard drive bracket and hard drive connector adapter)
768021-001 Fan (includes cable)
768022-001 Heat sink (includes replacement thermal material and 4 captive screws, secured by C-clips)
768024-001 Speaker (includes left and right speakers and cables)
768026-001 Display Bezel
768029-001 Display back cover in vibrant red finish
768030-001 Display back cover in vibrant natural silver
768031-001 Display panel cable
768033-001 Antenna Kit (includes wireless antenna cables and transceivers)
768036-001 Display Hinge Kit (includes left and right display hinges)
768037-001 Display hinge cover in vibrant red finish (includes left and right display hinge covers)
768038-001 Display hinge cover in natural silver finish (includes left and right display hinge covers)
768040-001 Webcam/microphone module (includes double-sided adhesive)
768041-001 Screw Kit
768042-001 13.3-in, AG, HD, WLED, TouchScreen display panel (includes display bezel)
768044-001 Rubber Kit (not illustrated, includes bottom cover screw covers, computer feet, and display bezel screw
covers)
774545-001 Solid-state Drive Hardware Kit
781942-001 256-GB, SATA-3, multi-level cell, solid-state drive
781943-001 256-GB, SATA-3, triple-level cell, solid-state drive
781944-001 Equipped with an Intel Core i5-5200U (2.2 GHz, SC turbo up to 2.7 GHz), 1600 MHz FSB/3 MB L3 cache,
dual core 15 W processor and a non-Windows 8.1 operating system
20 Chapter 3 Illustrated parts catalog
Spare part number Description
781944-501 Equipped with an Intel Core i5-5200U (2.2 GHz, SC turbo up to 2.7 GHz), 1600 MHz FSB/3 MB L3 cache,
dual core 15 W processor and the Windows 8.1 Standard operating system for 360 computer models
781945-001 System board equipped with an Intel Core i5-5200U (2.2 GHz, SC turbo up to 2.7 GHz), 1600 MHz FSB/3
MB L3 cache, dual core 15 W processor and a non-Windows 8.1 operating system
781945-501 System board equipped with an Intel Core i5-5200U (2.2 GHz, SC turbo up to 2.7 GHz), 1600 MHz FSB/3
MB L3 cache, dual core 15 W processor and the Windows 8.1 Standard operating system
781946-001 System board equipped with an Intel Core i3-5005U (2.0 GHz), 1600 MHz FSB/3 MB L3 cache, dual core,
15 W processor and a non-Windows 8 operating system
781946-501 System board equipped with an Intel Core i3-5005U (2.0 GHz), 1600 MHz FSB/3 MB L3 cache, dual core,
15 W processor and the Windows 8.1 Standard operating system
781947-001 Equipped with an Intel Core i3-5005U (2.0 GHz), 1600 MHz FSB/3 MB L3 cache, dual core, 15 W processor
and a non-Windows 8 operating system
781947-501 Equipped with an Intel Core i3-5005U (2.0 GHz), 1600 MHz FSB/3 MB L3 cache, dual core, 15 W processor
and the Windows 8.1 Standard operating system
783028-001 TouchPad (includes cable)
784638-005 Intel Dual Band Wireless-AC 3160 802.11 ac 1×1 Wi-Fi + Bluetooth 4.0 Combo Adapter
793071-001 Bottom cover in natural silver finish
793072-001 Bottom cover in vibrant red finish
802677-001 Equipped with an Intel Core i3-5010U (2.1 G Hz), 1600 MHz FSB/3 MB L3 cache, dual core, 15 W
processor and a non-Windows 8.1 Standard operating system
802677-501 Equipped with an Intel Core i3-5010U (2.1 G Hz), 1600 MHz FSB/3 MB L3 cache, dual core, 15 W
processor and the Windows 8.1 Standard operating system
802679-001 System board equipped with an Intel Core i3-5010U (2.1 G Hz), 1600 MHz FSB/3 MB L3 cache, dual core,
15 W processor and a non-Windows 8.1 Standard operating system for 360 computer models
802679-501 System board equipped with an Intel Core i3-5010U (2.1 G Hz), 1600 MHz FSB/3 MB L3 cache, dual core,
15 W processor and the Windows 8.1 Standard operating system for 360 computer models
Sequential part number listing 21
4 Removal and replacement preliminary
requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screw driver
●
Magnetic screw driver
●
Phillips P0 screw driver
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly
and assembly procedures.
NOTE: As you remove each subassembly from the tablet, place the subassembly (and all accompanying
screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care
when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.
Cables and connectors
CAUTION: When servicing the tablet, be sure that cables are placed in their proper locations during the
reassembly process. Improper cable placement can damage the tablet.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or
seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases,
avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be
caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables
tear easily.
22 Chapter 4 Removal and replacement preliminary requirements
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life
expectancy.
CAUTION: To prevent damage to the tablet when you are removing or installing internal components,
observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described in this
section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Grounding guidelines 23
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized
equipment used for moving materials is wired to ground and that proper materials are selected to avoid
static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and
equipment.
●
Use conductive field service tools, such as cutters, screw drivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
24 Chapter 4 Removal and replacement preliminary requirements
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a
minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap
snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips
to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be
used at standing workstations and are compatible with most types of shoes or boots. On conductive
floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance
between the operator and ground. To be effective, the conductive must be worn in contact with the
skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastics Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
Grounding guidelines 25
5 Removal and replacement procedures
NOTE: This chapter provides removal and replacement procedures for Authorized Service Provider only
components. Components described in this chapter should only be accessed by an authorized service
provider. Accessing these components can damage the computer or void the warranty.
There are as many as 52 screws that must be removed, replaced, and/or loosened when servicing the
computer. Make special note of each screw size and location during removal and replacement.
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to
follow the on-screen instructions.
Computer feet
The computer feet are adhesive-backed rubber pads. There are 2 rubber feet that attach to the bottom cover
in the locations illustrated below. The feet are included in the Rubber Kits, spare part numbers 768019-001
(for use on computers in natural silver finish) and 768018-001 (for use on computers in vibrant red finish).
http://partsurfer.hp.com, select your country or region, and then
26 Chapter 5 Removal and replacement procedures
Keyboard/top cover
For use in country or region Spare part number For use in country or region Spare part number
For use in Belgium 767823-A41 For use in the Netherlands 767823-B31
For use in Bulgaria 767823-261 For use in Portugal 767823-131
For use in Canada 767823-DB1 For use in Romania 767823-271
For use in the Czech Republic
and Slovakia
For use in Denmark, Finland,
and Norway
For use in France 767823-051 For use in Slovenia 767823-BA1
For use in Germany 767823-041 For use in Spain 767823-071
For use in Greece 767823-151 For use in Switzerland 767823-BG1
For use in Hungary 767823-211 For use in Turkey 767823-141
For use in Israel 767823-BB1 For use in the United Kingdom
For use in Italy 767823-061 For use in the United States 767823-001
For use in Latin America 767823-161
767823-FL1 For use in Russia 767823-251
767823-DH1 For use in Saudi Arabia 767823-171
767823-031
and Singapore
Before disassembling the computer, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
NOTE: When replacing the keyboard/top cover, be sure that the TouchPad assembly (see
TouchPad
on page 30) is removed from the defective keyboard/top cover and installed on the replacement keyboard/
top cover.
Remove the keyboard/top cover:
1. Close the computer.
2. Turn the computer upside down with the front toward you.
3. Remove the two computer rear feet (1).
Keyboard/top cover 27
4. Remove the three screw covers (2).
The computer rear feet and the screw covers are included in the Rubber Kit, spare part number
768044-001.
5. Remove the 13 Phillips PM2.4×5.7 screws that secure the keyboard/top cover to the bottom cover.
6. Turn the computer right side up, with the front toward you.
7. Open the computer.
28 Chapter 5 Removal and replacement procedures
CAUTION: Do not completely separate the keyboard/top cover from the bottom cover in the next step.
There are 2 ribbon cables connecting the keyboard/top cover to the system board that can be damaged
if too much separation is achieved.
8. Lift the front edge (1) of the keyboard/top cover until it (2) separates from the bottom cover.
9. Release the zero insertion force (ZIF) connector (1) to which the TouchPad cable is attached, and then
disconnect the TouchPad cable from the system board.
10. Release the ZIF connector (2) to which the keyboard cable is attached, and then disconnect the
keyboard cable from the system board.
11. Remove the keyboard/top cover.
Reverse this procedure to install the keyboard/top cover.
Keyboard/top cover 29
TouchPad
NOTE: The TouchPad spare part kit includes the TouchPad cable.
Description Spare part number
TouchPad 783028-001
Before removing the TouchPad, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the keyboard/top cover (see
Remove the TouchPad:
1. Turn the keyboard/top cover upside down with the front toward you.
2. Remove the two Philllips PM1.9×2.4 broad head screws (1) that secure the TouchPad to the keyboard/
top cover.
NOTE: When removing the TouchPad, make sure the cable is released through the opening (2) in the
keyboard/top cover.
3. Remove the TouchPad and cable (3) by releasing them from the top surface of the keyboard/top cover.
Keyboard/top cover on page 27).
4. Remove the TouchPad.
Reverse this procedure to install the TouchPad.
30 Chapter 5 Removal and replacement procedures
Battery
Description Spare part number
Battery, 3-cell, 43-WHr, 2.83-AHr, Li-ion (includes cable) 761230-005
Before removing the battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
computer on, and then shut it down through the operating system.
then unplugging the AC adapter from the computer.
4. Remove the keyboard/top cover (see
Remove the battery:
1. Disconnect the battery cable (1) from the system board.
2. Release the ZIF connector (2) to which the audio/USB board cable is attached, and then disconnect the
audio/USB board cable from the system board.
3. Detach the audio/USB board cable (3) from the battery. (The audio/USB board cable is attached to the
battery with double-sided adhesive.)
4. Remove the two PM2.4×5.7 screws (4) that secure the battery to the bottom cover.
5. Lift the right side of the battery (5) until it rests at an angle.
6. Remove the battery (6) by sliding it up and to the right.
Keyboard/top cover on page 27).
Reverse this procedure to install the battery.
Battery 31
Hard drive
NOTE: The hard drive spare kit does not include the hard drive bracket or hard drive connector adapter. The
hard drive bracket and hard drive connector adapter are included in the Hard Drive Hardware Kit, spare part
number 768020-001.
Description Spare part number
1-TB, 5400-rpm 762990-005
750-GB, 5400-rpm 752099-005
500-GB, 5400-rpm 683802-006
500-GB, 5400-rpm, Hybrid 8-GB 732000-005
Solid State drives
128-GB, SATA-3, multi-level cell, solid-state drive (MLC) 767763-001
128-GB, SATA-3, triple-level cell, solid-state drive (TLC) 767764-001
256-GB, SATA-3, multi-level cell, solid-state drive (MLC) 781942-001
256-GB, SATA-3, triple-level cell, solid-state drive (TLC) 781943-001
128-GB, SATA-3, multi-level cell, solid-state drive 767763-001
128-GB, SATA-3, triple-level cell, solid-state drive 767764-001
256-GB, SATA-3, multi-level cell, solid-state drive 767764-001
256-GB, SATA-3, triple-level cell, solid-state drive 781943-001
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the keyboard/top cover (see
5. Disconnect the battery cable from the system board (see
Keyboard/top cover on page 27).
Battery on page 31).
Remove the hard drive:
1. Release the ZIF connector (1) to which the hard drive cable is attached, and then disconnect the hard
drive cable from the system board.
2. Remove the two PM2.4×3.8 screws (2) that secure the hard drive to the bottom cover.
32 Chapter 5 Removal and replacement procedures
3. Remove the hard drive (3).
4. If it is necessary to replace the hard drive bracket, release the sides (1) of the bracket from the hard
drive, and then lift the bracket straight up (2) and remove the bracket from the hard drive.
5. If it is necessary to replace the hard drive connector adapter, slide the adapter (3) off of the front end of
the hard drive.
Reverse this procedure to reassemble and install the hard drive.
Hard drive 33
WLAN module
Description Spare part number
Broadcom BCM943142HM 802.11 bgn 1×1 Wi-Fi + Bluetooth 4.0 Combo Adapter 753076-005
Intel Dual Band Wireless-AC 3160 802.11 ac 1×1 Wi-Fi + Bluetooth 4.0 Combo Adapter 784638-005
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module
authorized for use in the computer by the governmental agency that regulates wireless devices in your
country or region. If you replace the module and then receive a warning message, remove the module to
restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the keyboard/top cover (see
5. Disconnect the battery cable from the system board (see
Remove the WLAN module:
1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal labeled
“1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”.
2. Remove the Phillips PM2.4×3.8 screw (2) that secures the WLAN module to the bottom cover. (The
WLAN module tilts up.)
Keyboard/top cover on page 27).
Battery on page 31).
34 Chapter 5 Removal and replacement procedures
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion of the WLAN module
into the WLAN module slot.
NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, protective
sleeves should be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
Audio/USB board
Description Spare part number
Audio/USB board (includes audio jack, cable, and USB port) 768011-001
Audio/USB board 35
Before removing the audio/USB board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the keyboard/top cover (see
5. Disconnect the battery cable from the system board (see
Remove the audio/USB board:
1. Release the ZIF connector (1) to which the audio/USB board cable is attached, and then disconnect the
audio/USB board cable from the system board.
2. Detach the audio/USB board cable (2) from the battery. (The audio/USB board cable is attached to the
battery with double-sided adhesive.)
3. Disconnect the speaker cable (3) from the audio/USB board.
4. Remove the Phillips PM2.4×3.7 screw (4) that secures the audio/USB board to the bottom cover.
5. Lift the right edge of the audio/USB board (5) and swing it up until it rests at an angle.
6. Remove the audio/USB board (6) by sliding it up and to the right at an angle.
Keyboard/top cover on page 27).
Battery on page 31).
Reverse this procedure to install the audio/USB board.
Fan
Description Spare part number
Fan (includes cable) 768021-001
36 Chapter 5 Removal and replacement procedures
NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the
computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor
and is designed to turn on automatically when high temperature conditions exist. These conditions are
affected by high external temperatures, system power consumption, power management/battery
conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced
through the ventilation grill located on the left side of the computer.
Before removing the fan, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the keyboard/top cover (see
5. Remove the battery (see
Remove the fan:
1. Disconnect the fan cable (1) from the system board.
2. Remove the two Phillips PM2.4×5.7 screws (2) that secure the fan to the bottom cover.
3. Remove the fan (3).
Battery on page 31).
Keyboard/top cover on page 27).
Reverse this procedure to install the fan.
Speakers
Description Spare part number
Speakers (include left and right speakers and cables) 768024-001
Speakers 37
Before removing the speakers, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the keyboard/top cover (see
5. Remove the battery (see
6. Remove the audio/USB board (see
Remove the speakers:
1. Remove the two Phillips PM2.4×3.7 screws (1) that secure the speakers to the bottom cover.
2. Release the speakers cables from the retention clips (2) built into the bottom cover.
3. Remove the speakers (3).
Battery on page 31).
Keyboard/top cover on page 27).
Audio/USB board on page 35).
Reverse this procedure to install the speakers.
Power button board
Description Spare part number
Power button board (includes cable) 768009-001
Before removing the power button board, follow these steps:
38 Chapter 5 Removal and replacement procedures
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the keyboard/top cover (see
5. Remove the battery (see
Remove the power button board:
1. Release the ZIF connector (1) to which the power button board cable is attached, and then disconnect
the power button board cable from the system board.
2. Remove the Phillips PM2.4×3.7 screw (2) that secures the power button board to the bottom cover.
3. Remove the power button board (3) and cable.
Battery on page 31).
Keyboard/top cover on page 27).
Reverse this procedure to install the power button board.
Display assembly
NOTE: The display assembly is spared at the subcomponent level only. For display assembly spare part
information, see the individual removal subsections.
Before removing the display assembly, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the keyboard/top cover (see
5. Disconnect the battery cable from the system board (see
Keyboard/top cover on page 27).
Battery on page 31).
Display assembly 39
Remove the display assembly:
1. Release the ZIF connector (1) to which the display panel cable is attached, and then disconnect the
display panel cable from the system board.
2. Disconnect the WLAN antenna cables (2) from the terminals on the WLAN module.
NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal labeled
“1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”.
3. Release the ZIF connector (3) to which the display TouchScreen cable is attached, and then disconnect
the display TouchScreen cable from the system board.
4. Release the display TouchScreen cable from the routing clip (4) built into the bottom cover.
5. Remove the three Phillips PM2.5×5.7 screws (1) and the Phillips PM2.5×3.3 screw (2) that secure the
display assembly to the bottom cover.
40 Chapter 5 Removal and replacement procedures
6. Remove the display assembly (3).
7. If it is necessary to replace the display panel or any of the display assembly internal components:
a. Remove the display bezel screw covers (1).
The screw covers are included in the Rubber Kits, spare part numbers 768019-001 (for use only on
computer models in natural silver finish) and 768018-001 (for use only on computer models in
vibrant red finish).
b. Remove the two Phillips PM1.9×3.0 screws (2) that secure the display panel to the
display assembly.
Display assembly 41
8. Release the top edge of the display panel (1) by pulling it away from the back cover.
9. Release the display panel cable (2) from the left display hinge.
10. Release the display TouchScreen cable (3) from the right display hinge.
11. Remove the display panel.
The display panel is available using spare part number 768042-001.
12. If it is necessary to replace the webcam/microphone module:
CAUTION: Before turning the display panel upside down, make sure the work surface is clear of tools,
screws, and any other foreign objects. Failure to follow this caution can result in damage to the display
panel.
a. Turn the display panel upside down with the bottom toward you.
b. Detach the webcam/microphone module (1) from the display back cover. (The webcam/
microphone module is attached to the display back cover with double-sided adhesive.)
42 Chapter 5 Removal and replacement procedures
c. Disconnect the webcam/microphone module cable (2) from the webcam/microphone module.
d. Remove the webcam/microphone module.
The webcam/microphone module is available using spare part number 768040-001.
13. If it is necessary to replace the display panel cable:
CAUTION: Before turning the display panel upside down, make sure the work surface is clear of tools,
screws, and any other foreign objects. Failure to follow this caution can result in damage to the display
panel.
a. Turn the display panel upside down with the bottom toward you.
b. Release the adhesive strip (1) that secures the display panel cable connector to the display panel.
c. Disconnect the display panel cable (2) from the display panel.
d. Release the display panel cable from the retention clips (3) and channel built into the display back
cover.
Display assembly 43
e. Remove the display panel cable (4).
The display panel cable is available using spare part number 768031-001.
14. If it is necessary to replace the display hinges:
a. Remove the Phillips PM1.9×2.7 screws (1) that secure the display hinges to the display back cover.
b. Remove the three Phillips PM2.4×4.7 screws (2) that secure the display hinges to the
display back cover.
c. Remove the display hinges (3).
The display hinges are included in the Display Hinge Kit, spare part number 768036-001.
15. If it is necessary to replace the display hinge covers:
a. Remove the Phillips PM1.9×5.5 screw (1) that secures the display hinge cover to the display hinge.
44 Chapter 5 Removal and replacement procedures
b. Remove the display hinge cover (2).
The display hinge covers are available using spare part numbers 768038-001 (in natural silver
finish) and 768037-001 (in vibrant red finish).
16. If it is necessary to replace the WLAN antenna cables and transceivers:
a. Release the shielding material (1) that secures the WLAN antenna cables to the display back cover.
b. Release the shielding tape (2) that secures the WLAN antenna cables to the display back cover.
c. Detach the WLAN antenna transceivers (3) from the display back cover. (The WLAN antenna
transceivers are attached to the display back cover with double-sided adhesive.)
Display assembly 45
d. Release the WLAN antenna cables from the retention clips (4) and channels built into the top edge
and right side of the display back cover.
e. Remove the WLAN antenna cables and transceivers.
The WLAN antenna cables and transceivers are included in the Antenna Kit, spare part number
768033-001.
Reverse this procedure to reassemble and install the display assembly.
Power connector cable
Description Spare part number
Power connector cable 768012-001
Before removing the power connector cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the keyboard/top cover (see
5. Disconnect the battery cable from the system board (see
6. Remove the display assembly (see
Remove the power connector cable:
Keyboard/top cover on page 27).
Battery on page 31).
Display assembly on page 39).
1. Disconnect the power connector cable (1) from the system board.
46 Chapter 5 Removal and replacement procedures
2. Release the power connector (2) from the retention clips built into the bottom cover.
3. Remove the power connector cable.
Reverse this procedure to install the power connector cable.
System board
Description Spare part number
Equipped with an Intel Core i5-5200U (2.2 GHz, SC turbo up to 2.7 GHz), 1600 MHz FSB/3MB L3 cache,
dual core 15 W processor and a non-Windows 8.1 operating system
Equipped with an Intel Core i5-5200U (2.2 GHz, SC turbo up to 2.7 GHz), 1600 MHz FSB/3MB L3 cache,
dual core 15 W processor and the Windows 8.1 Standard operating system
Equipped with an Intel Core i5-5200U (2.2 GHz, SC turbo up to 2.7 GHz), 1600 MHz FSB/3MB L3 cache,
dual core 15 W processor and the Windows 8.1 Standard operating system
Equipped with an Intel Core i5-5200U (2.2 GHz, SC turbo up to 2.7 GHz), 1600 MHz FSB/3MB L3 cache,
dual core 15 W processor and a non-Windows 8.1 operating system
Equipped with an Intel Core i3-5005U (2.0 GHz), 1600 MHz FSB/3 MB L3 cache, dual core, 15
W processor and the Windows 8.1 Standard operating system
Equipped with an Intel Core i3-5005U (2.0 GHz), 1600 MHz FSB/3 MB L3 cache, dual core, 15
W processor and a non-Windows 8 operating system
Equipped with an Intel Core i3-5005U (2.0 GHz), 1600 MHz FSB/3 MB L3 cache, dual core, 15
W processor and the Windows 8.1 Standard operating system
Equipped with an Intel Core i3-5005U (2.0 GHz), 1600 MHz FSB/3 MB L3 cache, dual core, 15
W processor and a non-Windows 8 operating system
Equipped with an Intel Core i3-5010U (2.1 G Hz), 1600 MHz FSB/3 MB L3 cache, dual core, 15 W
processor and the Windows 8.1 Standard operating system
Equipped with an Intel Core i3-5010U (2.1 G Hz), 1600 MHz FSB/3 MB L3 cache, dual core, 15 W
processor and a non-Windows 8.1 Standard operating system
Equipped with an Intel Core i3-5010U (2.1 G Hz), 1600 MHz FSB/3 MB L3 cache, dual core, 15 W
processor and a non-Windows 8.1 Standard operating system for 360 computer models
781944-001
781944-001
781945-501
781945-001
781946-501
781946-001
781947-501
781947-001
802677-501
802677-001
802679-001
Equipped with an Intel Core i3-5010U (2.1 G Hz), 1600 MHz FSB/3 MB L3 cache, dual core, 15 W
processor and the Windows 8.1 Standard operating system for 360 computer models
Before removing the system board, follow these steps:
802679-501
System board 47
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the keyboard/top cover (see
Keyboard/top cover on page 27), and then remove the following
components:
a. Battery (see
b. WLAN module (see
c. Fan (see
d. Audio/USB board (see
When replacing the system board, be sure that the heat sink (see
modules (see
Memory module on page 51) are removed from the defective system board and installed on
Battery on page 31)
WLAN module on page 34)
Fan on page 36)
Audio/USB board on page 35)
Heat sink on page 49) and the memory
the replacement system board.
Remove the system board:
1. Release the ZIF connector (1) to which the power button board cable is attached, and then disconnect
the power button board cable from the system board.
2. Release the ZIF connector (2) to which the hard drive cable is attached, and then disconnect the hard
drive cable from the system board.
3. Disconnect the power connector cable (3) from the system board.
4. Remove the six Phillips PM2.4×5.7 screws (4) that secure the system board to the bottom cover.
5. Flex the left side of the bottom cover (1) until the heat sink has clearance for release.
6. Lift the left side of the heat sink (2) and system board until it rests at an angle.
48 Chapter 5 Removal and replacement procedures
7. Remove the heat sink (3) and system board by sliding them up and to the left at an angle.
Reverse this procedure to install the system board.
Heat sink
NOTE: The heat sink spare part kit includes replacement thermal material and 4 captive screws, secured by
C-clips.
Description Spare part number
Heat sink 768022-001
Before removing the heat sink, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the keyboard/top cover (see
components:
a. Battery (see
b. WLAN module (see
c. Fan (see
d. Audio/USB board (see
e. Speakers (see
f. Display assembly (see
Battery on page 31)
WLAN module on page 34)
Fan on page 36)
Audio/USB board on page 35)
Speakers on page 37)
Display assembly on page 39)
Keyboard/top cover on page 27), and then remove the following
g. System board (see
Remove the heat sink:
System board on page 47)
Heat sink 49
1. Turn the system board upside down with the front toward you.
2. Loosen the four captive screws (1) that secure the heat sink to the system board.
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system
board components, it may be necessary to move the heat sink from side to side to detach it.
3. Remove the heat sink (2).
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system
board each time the heat sink is removed. Thermal paste is used on the processor (1) and the heat sink
section (2) that services it.
Reverse this procedure to install the heat sink.
50 Chapter 5 Removal and replacement procedures
Memory module
Description Spare part number
8-GB (PCL3, 12800, 1600-MHz) 693374-005
4-GB (PCL3, 12800, 1600-MHz) 691740-005
2-GB (PCL3, 12800, 1600-MHz) 691739-005
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the keyboard/top cover (see
Keyboard/top cover on page 27), and then remove the following
components:
a. Battery (see
b. WLAN module (see
c. Fan (see
d. Audio/USB board (see
e. Speakers (see
f. Display assembly (see
g. System board (see
Battery on page 31)
WLAN module on page 34)
Fan on page 36)
Audio/USB board on page 35)
Speakers on page 37)
Display assembly on page 39)
System board on page 47)
Remove the memory module:
1. Turn the system board upside down with the front toward you.
2. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module.
(The memory module tilts up.)
3. Remove the memory module (2) by pulling it away from the slot at an angle.
Reverse this procedure to install a memory module.
Memory module 51
6 Using Setup Utility (BIOS) and HP PC
Hardware Diagnostics (UEFI)
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output
devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS)
includes settings for the types of devices installed, the startup sequence of the computer, and the amount of
system and extended memory.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.
NOTE: To start the Setup Utility, your computer must be in notebook mode and you must use the keyboard
attached to your notebook. The on-screen keyboard which displays in tablet mode cannot access the Setup
Utility.
NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer
from operating properly.
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding installing
and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed on
the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be revealed by pressing fn+esc (if
you are already in Windows) or by using Setup Utility (BIOS).
1. Start Setup Utility (BIOS) (see
2. Use the arrow keys to select Main.
3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select Exit
Discarding Changes, and then press enter.
4. Select Yes.
Starting Setup Utility (BIOS) on page 52).
52 Chapter 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and
install a BIOS update only when the computer is connected to reliable external power using the AC adapter.
Do not download or install a BIOS update while the computer is running on battery power, docked in an
optional docking device, or connected to an optional power source. During the download and installation,
follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1. From the Start screen, type hp support assistant, and then select the HP Support Assistant
app.
2. Click Updates and tune-ups, and then click Check for HP updates now.
3. Follow the on-screen instructions.
4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on
your computer. If the update is more recent than your BIOS, make a note of the date, name, or
other identifier. You may need this information to locate the update later, after it has been
downloaded to your hard drive.
b. Follow the on-screen instructions to download your selection to the hard drive.
If the update is more recent than your BIOS, make a note of the path to the location on your hard
drive where the BIOS update is downloaded. You will need to access this path when you are ready
to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before installing
any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download
is complete. If no instructions are revealed, follow these steps:
1. From the Start screen, type file, and then select File Explorer.
2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the
update.
4. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS
installation begins.
5. Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file
from your hard drive.
Updating the BIOS 53
Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run
diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside
the operating system so that it can isolate hardware failures from issues that are caused by the operating
system or other software components.
To start HP PC Hardware Diagnostics UEFI:
1. Turn on or restart the computer, quickly press esc, and then press f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB drive
NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see
HP PC Hardware Diagnostics (UEFI) to a USB device on page 54.
b. Hard drive
c. BIOS
2. When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you
want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostic test, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only.
1. Go to http://www.hp.com.
2. Point to Support, located at the top of the page, and then click Download Drivers.
3. In the text box, enter the product name, and then click Go.
– or –
Click Find Now to let HP automatically detect your product.
4. Select your computer model, and then select your operating system.
5. In the Diagnostic section, click HP UEFI Support Environment.
Downloading
– or –
Click Download, and then select Run.
54 Chapter 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)
7 Ubuntu Linux – Using Setup Utility (BIOS)
and System Diagnostics
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output
devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes
settings for the types of peripherals installed, the startup sequence of the computer, and the amount of
system and extended memory.
NOTE: Use extreme care when making changes in Setup Utility. Errors can prevent the computer from
operating properly.
Starting Setup Utility
▲
Turn on or restart the computer. While the computer is booting press esc. When the Startup menu is
displayed, press f10.
Using Setup Utility
Changing the language of Setup Utility
1. Start Setup Utility.
2. Use the arrow keys to select System Configuration > Language, and then press enter.
3. Use the arrow keys to select a language, and then press enter.
4. When a confirmation prompt with your language selected is displayed, press enter.
5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and
then press enter.
Your change takes effect immediately.
Navigating and selecting in Setup Utility
Setup Utility does not support the TouchPad. Navigation and selection are by keystroke.
●
To choose a menu or a menu item, use the arrow keys.
●
To choose an item in a list or to toggle a field—for example an Enable/Disable field—use either the
arrow keys or f5 and f6.
●
To select an item, press enter.
●
To close a text box or return to the menu display, press esc.
●
To display additional navigation and selection information while Setup Utility is open, press f1.
Starting Setup Utility 55
Displaying system information
1. Start Setup Utility.
2. Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding
Changes, and then press enter.
Restoring factory default settings in Setup Utility
1. Start Setup Utility.
2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.
3. When the Setup Confirmation is displayed, press enter.
4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and
then press enter.
The Setup Utility factory settings take effect when the computer restarts.
NOTE: Your password, security, and language settings are not changed when you restore the factory
settings.
Exiting Setup Utility
●
To exit Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow
keys to select Exit > Exit Saving Changes, and then press enter.
●
To exit Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow
keys to select Exit > Exit Discarding Changes, and then press enter.
56 Chapter 7 Ubuntu Linux – Using Setup Utility (BIOS) and System Diagnostics
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding installing
and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed on
the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by using Setup Utility.
1. Start Setup Utility.
2. If the system information is not displayed, use the arrow keys to select the Main menu.
BIOS and other system information is displayed.
3. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and
install a BIOS update only when the computer is connected to reliable external power using the AC adapter.
Do not download or install a BIOS update while the computer is running on battery power, or connected to an
optional power source. During the download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Suspend or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1. Access the page on the HP website that provides software for your computer.
2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to
download.
3. At the download area, follow these steps:
a. Identify the BIOS update that is later than the BIOS version currently installed on your computer.
Make a note of the date, name, or other identifier. You may need this information to locate the
update later, after it has been downloaded to your hard drive.
b. Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is downloaded.
You will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before installing
any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete.
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file
from your hard drive.
Updating the BIOS 57
Using Advanced System Diagnostics
Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is
functioning properly. The following diagnostic tests are available in Advanced System Diagnostics:
●
Start-up test—This test analyzes the main computer components that are required to start the
computer.
●
Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up
test does not detect.
●
Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all data in
every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a
good sector.
●
Memory test—This test analyzes the physical condition of the memory modules. If it reports an error,
replace the memory modules immediately.
●
Battery test—This test analyzes the condition of the battery and calibrates the battery if necessary. If
the battery fails the test, contact support to report the issue and purchase a replacement battery.
●
System Tune-Up—This group of additional tests checks your computer to make sure that the main
components are functioning correctly. System Tune-Up runs longer and more comprehensive tests on
memory modules, hard drive SMART attributes, the hard drive surface, the battery (and battery
calibration), video memory, and the WLAN module status.
You can view system information and error logs in the Advanced System Diagnostics window.
To start Advanced System Diagnostics:
1. Turn on or restart the computer. While the computer is booting press esc. When the Startup menu is
displayed, press f2.
2. Click the diagnostic test you want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostics test while it is running, press esc.
58 Chapter 7 Ubuntu Linux – Using Setup Utility (BIOS) and System Diagnostics
8 Specifications
Metric U.S.
Tablet dimensions
Width 33.32 cm 13.11 in
Depth 22.44 cm 8.84 in
Height (front to rear) 0.69 to 2.14 cm 0.27 to 0.84 in
Weight (equipped with hard drive) 1.70 kg 3.75 lbs
Weight (equipped with solid-state drive) 1.55 kg 3.42 lbs
Input power
Operating voltage and current 19.5 V dc @ 2.31 A – 45 W
Temperature
Operating 5°C to 35°C 41°F to 95°F
Nonoperating -20°C to 60°C -4°F to 140°F
19.5 V dc @ 3.33 A – 65 W (select models only)
Relative humidity (noncondensing)
Operating 10% to 90%
Nonoperating 5% to 95%
Maximum altitude (unpressurized)
Operating -15 m to 3,048 m -50 ft to 10,000 ft
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of
temperatures.
59
9 Backing up, restoring, and recovering
This chapter provides information about the following processes:
●
Creating recovery media and backups
●
Restoring and recovering your system
Creating recovery media and backups
1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the
HP Recovery partition on the computer. The backup can be used to reinstall the original operating
system in cases where the hard drive is corrupted or has been replaced.
HP Recovery media you create will provide the following recovery options:
●
System Recovery—Reinstalls the original operating system and the programs that were installed
at the factory.
●
Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and
software, but not other software applications.
●
Factory Reset—Restores the computer to its original factory state by deleting all information
from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the
software that was installed at the factory.
Creating HP Recovery media on page 61.
See
2. Use the Windows tools to create system restore points and create backups of personal information. For
more information and steps, see Help and Support. From the Start screen, type help, and then select
Help and Support.
60 Chapter 9 Backing up, restoring, and recovering
Creating HP Recovery media
HP Recovery Manager is a software program that offers a way to create recovery media after you
successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard
drive becomes corrupted. System recovery reinstalls the original operating system and the software
programs installed at the factory, and then configures the settings for the programs. HP Recovery media can
also be used to customize the system or restore the factory image if you replace the hard drive.
●
Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and keep
them in a safe place.
●
HP Recovery Manager examines the computer and determines the required storage capacity for the
blank USB flash drive or the number of blank DVD discs that will be required.
●
To create recovery discs, your computer must have an optical drive with DVD writer capability, and you
must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable
discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; they are not
compatible with HP Recovery Manager software. Or instead you can use a high-quality blank USB flash
drive.
●
If your computer does not include an integrated optical drive with DVD writer capability, but you would
like to create DVD recovery media, you can use an external optical drive (purchased separately) to
create recovery discs, or you can obtain recovery discs for your computer from support. See the
Worldwide Telephone Numbers booklet included with the computer. You can also find contact
information from the HP website. Go to
follow the on-screen instructions. If you use an external optical drive, it must be connected directly to a
USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a
USB hub.
http://www.hp.com/support, select your country or region, and
●
Be sure that the computer is connected to AC power before you begin creating the recovery media.
●
The creation process can take up to an hour or more. Do not interrupt the creation process.
●
If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP
Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager,
you will be prompted to continue, and the remaining discs will be burned.
To create HP Recovery media:
1. From the Start screen, type recovery, and then select HP Recovery Manager.
2. Select Recovery Media Creation, and then follow the on-screen instructions.
If you ever need to recover the system, see
Recovering using HP Recovery Manager on page 63.
Creating recovery media and backups 61
Restore and recovery
There are several options for recovering your system. Choose the method that best matches your situation
and level of expertise:
●
Windows offers several options for restoring from backup, refreshing the computer, and resetting the
computer to its original state. For more information and steps, see Help and Support. From the Start
screen, type help, and then select Help and Support.
●
If you need to correct a problem with a preinstalled application or driver, use the Drivers and
Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver.
From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications
Reinstall, and then follow the on-screen instructions.
●
If you want to reset your computer using a minimized image, you can choose the HP Minimized Image
Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized
Image Recovery installs only drivers and hardware-enabling applications. Other applications included in
the image continue to be available for installation through the Drivers and Applications Reinstall option
in HP Recovery Manager.
For more information, see
●
If you want to recover the computer's original factory partitioning and content, you can choose the
System Recovery option from the HP Recovery partition (select models only) or use the HP Recovery
media that you have created. For more information, see
on page 63. If you have not already created recovery media, see Creating HP Recovery media
on page 61.
●
If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to
restore the factory image to the replacement drive. For more information, see
Recovery Manager on page 63.
●
If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers
the Remove Recovery Partition option.
For more information, see
Recovering using HP Recovery Manager on page 63.
Recovering using HP Recovery Manager
Recovering using HP
Removing the HP Recovery partition (select models only) on page 65.
62 Chapter 9 Backing up, restoring, and recovering
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state by using the
HP Recovery media that you created or by using the HP Recovery partition (select models only). If you have
not already created recovery media, see
Using HP Recovery media, you can choose from one of the following recovery options:
●
System Recovery—Reinstalls the original operating system, and then configures the settings for the
programs that were installed at the factory.
●
Minimized Image Recovery (select models only)—Reinstalls the operating system and all hardwarerelated drivers and software, but not other software applications.
●
Factory Reset—Restores the computer to its original factory state by deleting all information from the
hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that
was installed at the factory.
The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery.
What you need to know
●
HP Recovery Manager recovers only software that was installed at the factory. For software not
provided with this computer, you must either download the software from the manufacturer's website
or reinstall the software from the media provided by the manufacturer.
●
Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues.
Creating HP Recovery media on page 61.
●
HP Recovery media must be used if the computer hard drive fails. If you have not already created
recovery media, see
●
To use the Factory Reset option, you must use HP Recovery media. If you have not already created
recovery media, see
●
If the HP Recovery media does not work, you can obtain recovery media for your system from support.
See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact
information from the HP website. Go to
follow the on-screen instructions.
IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before
beginning recovery, back up any personal data you wish to retain.
Creating HP Recovery media on page 61.
Creating HP Recovery media on page 61.
http://www.hp.com/support, select your country or region, and
Restore and recovery 63
Using the HP Recovery partition (select models only)
The HP Recovery partition (select models only) allows you to perform a system recovery or minimized image
recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be
used if the hard drive is still working.
To start HP Recovery Manager from the HP Recovery partition:
1. Press f11 while the computer boots.
– or –
Press and hold f11 as you press the power button.
2. Select Troubleshoot from the boot options menu.
3. Select Recovery Manager, and then follow the on-screen instructions.
Using HP Recovery media to recover
You can use HP Recovery media to recover the original system. This method can be used if your system does
not have an HP Recovery partition or if the hard drive is not working properly.
1. If possible, back up all personal files.
2. Insert the HP Recovery media that you created, and then restart the computer.
NOTE: If the computer does not automatically restart in HP Recovery Manager, change the computer
boot order. See
Changing the computer boot order on page 64.
3. Follow the on-screen instructions.
Changing the computer boot order
If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the
order of devices listed in BIOS where the computer looks for startup information. You can change the
selection for an optical drive or a USB flash drive.
To change the boot order:
1. Insert the HP Recovery media you created.
2. Restart the computer, quickly press esc, and then press f9 for boot options.
3. Select the optical drive or USB flash drive you want to boot from.
4. Follow the on-screen instructions.
64 Chapter 9 Backing up, restoring, and recovering
Removing the HP Recovery partition (select models only)
HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space.
IMPORTANT: After you remove the HP Recovery partition, you can no longer use the Windows Refresh
option or the Windows option to remove everything and reinstall Windows. In addition, you will not be able to
perform System Recovery or Minimized Image Recovery from the HP Recovery partition. So before you
remove the Recovery partition, create HP Recovery media; see
Follow these steps to remove the HP Recovery partition:
1. From the Start screen, type recovery, and then select HP Recovery Manager.
2. Select Remove Recovery Partition, and then follow the on-screen instructions.
Creating HP Recovery media on page 61.
Restore and recovery 65
10 Ubuntu Linux – Backing up, restoring, and
recovering
Recovery after a system failure is as good as your most recent backup. As you add new software and data
files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
Performing a system recovery
The Deja Dup Restore Tool allows you to repair or restore the computer to its original factory state. You can
create an image restore DVD using an optional external DVD±RW optical drive. You can also create a restore
image on a USB storage device.
CAUTION: Using Restore completely erases hard drive contents and reformats the hard drive. All files you
have created and any software installed on the computer are permanently removed. The recovery tool
reinstalls the original operating system and programs and drivers that were installed at the factory.
Software, drivers, and updates not installed at the factory must be manually reinstalled. Personal files must
be restored from a backup.
NOTE: HP recommends that you create the image restore in the event of a system failure.
Creating the restore DVDs
The restore creation software creates a set of system restore discs using blank, writable DVDs (DVD-R or DVD
+R). HP recommends using blank DVD+R discs from a manufacturer you trust, because these recovery DVDs
are so important. You need approximately 3 blank DVD+R discs. The program states how many discs are
needed at the beginning of the process.
To create restore DVDs:
1. Click the System menu icon at the far right of the top panel, and then click System Settings > Backup.
2. Select Storage from the panel on the left side of the window, click the down-arrow next to Backup
Location, and select the DVD from the drop-down list.
3. Select Overview from the panel on the left side of the window, and then click Back Up Now.
4. Follow the on-screen instructions.
Creating a restore image on a USB device
NOTE: Be sure AC power is connected to the computer you begin.
Verify the exact amount of free space on your storage device before you begin the creation process. For most
models, you will need at least 8 GB of free space on the storage device. However, depending on the drivers
and software installed on your computer, you may need slightly more than 8 GB of space. HP recommends
that you use a 16 GB device or above for best results.
IMPORTANT: Remember to insert your USB device into the USB port on the computer before starting this
procedure.
66 Chapter 10 Ubuntu Linux – Backing up, restoring, and recovering
To create the restore image:
1. Click the System menu icon at the far right of the top panel, and then click System Settings > Backup.
2. Select Storage from the panel on the left side of the window, click the down-arrow next to Backup
location, and select the USB device from the drop-down list.
NOTE: If the USB device is not listed in the drop-down list for Backup Location, select Local Folder,
and then click the Choose Folder button. Select the USB device from the panel on the left side of the
Choose Folder window, and click OK.
3. Select Overview from the panel on the left side of the window, and then click Backup Now.
4. Follow the on-screen instructions.
Performing recovery using the restore media
NOTE: The following procedure uses the F11 BIOS Recovery feature to perform the recovery.
1. If possible, back up all personal files.
2. Shut down the computer.
3. Be sure the restore DVD or USB device is connected to the computer.
4. Restart the computer.
5. Using the arrow keys, select Recovery, and then press enter.
6. Follow the on-screen instructions.
NOTE: If you are unable to boot (start up) your computer with the primary operating system, and you did
not create a system recovery disc, you must purchase an Ubuntu Operating System DVD to reinstall the
operating system. For additional information, refer to the Worldwide Telephone Numbers booklet for more
information.
Backing up your information
You should back up your computer files on a regular schedule to maintain a current backup. You can
manually back up your information to an optional external drive, a network drive, discs, or the Ubuntu One
website. Back up your system at the following times:
●
At regularly scheduled times
●
Before the computer is repaired or restored
●
Before you add or modify hardware or software
To back up your home directory files to the Ubuntu website using the Deja Dup Backup Tool:
NOTE: Before you back up your information, be sure you have designated a location to save the backup
files.
1. Click the System menu icon at the far right of the top panel, and then click System Settings > Backup
icon.
2. Select Folders from the panel on the left side of the window, and beneath Folders to back up, select the
folders to back up.
Backing up your information 67
3. Select Storage from the panel on the left side of the window, click the down-arrow next to Backup
Location, and select Ubuntu One from the drop-down list.
4. Select Overview from the panel on the left side of the window, and then click Back Up Now.
NOTE: The first time you backup your files to Ubuntu One, you will need to create an account to sign
into Ubuntu One. Enter your email address and password into the account sign-in boxes and follow the
on-screen instructions to complete the sign-in process.
To restore backup files:
1. Click the System menu icon at the far right of the top panel, and then click System Settings > Backup
icon.
2. Click Restore, select the location of the backup files and the folder name, and then click Forward.
3. Under Restore from When?, select the date of the files to be restored and click Forward.
4. Select the location and folder where the files are to be restored and click Forward.
5. Follow the on-line instructions.
6. Click Restore to start restoring the files, or click Cancel to cancel the operation.
NOTE: You may also back up to cloud storage services provided by various companies. For a small fee, they
will keep your backup for you. A cloud service is recommended since it is an easy way to keep your backups
off-site and safe from any disaster.
68 Chapter 10 Ubuntu Linux – Backing up, restoring, and recovering
11 Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V
ac, or from 220 to 240 V ac.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or
region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country and region
where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●
The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in
the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125
or 250 V ac, as required by the power system of each country or region.
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet
C13 connector for mating with the appliance inlet on the back of the computer.
Requirements for all countries 69
Requirements for specific countries and regions
Country/region Accredited agency Applicable note number
Argentina IRAM 1
Australia SAA 1
Austria OVE 1
Belgium CEBEC 1
Brazil ABNT 1
Canada CSA 2
Chile IMQ 1
Denmark DEMKO 1
Finland FIMKO 1
France UTE 1
Germany VDE 1
India ISI 1
Israel SII 1
Italy IMQ 1
Japan JIS 3
The Netherlands KEMA 1
New Zealand SANZ 1
Norway NEMKO 1
The People's Republic of China CCC 4
Saudi Arabia SASO 7
Singapore PSB 1
South Africa SABS 1
South Korea KTL 5
Sweden SEMKO 1
Switzerland SEV 1
Taiwan BSMI 6
Thailand TISI 1
The United Kingdom ASTA 1
The United States UL 2
1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and
wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be
used.
70 Chapter 11 Power cord set requirements
Country/region Accredited agency Applicable note number
2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding
type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be
on each element.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² or 1.25 mm² conductor size. The wall plug
must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the CCC certification mark.
5. The flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² conductor size. KTL logo and individual approval number must
be on each element. Corset approval number and logo must be printed on a flag label.
6. The flexible cord must be Type HVCTF 3-conductor, 1.25 mm² conductor size. Power cord set fittings (appliance coupler, cable,
and wall plug) must bear the BSMI certification mark.
7. For 127 V ac, the flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and
CSA or C-UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² or 1.00 mm2 conductor size,
with plug BS 1363/A with BSI or ASTA marks.
Requirements for specific countries and regions 71
12 Recycling
When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the
battery in general household waste. Follow the local laws and regulations in your area for battery disposal.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable
batteries. For more information about recycling programs, see the HP Web site at
recycle.
http://www.hp.com/
72 Chapter 12 Recycling
Index
A
AC adapter light 10
AC adapter, spare part numbers 17,
18
action keys 6
Advanced System Diagnostics
using for Ubuntu Linux computer
models 58
antenna
location 4
removal 45
spare part number 17, 20, 46
Antenna Kit, spare part number 17,
20, 46
audio, product description 2
audio-in jack 9
audio-out jack 9
audio/USB board
removal 35
spare part number 15, 20, 35
B
backups
for Ubuntu Linux computer
models 66
personal information for Ubuntu
Linux computer models 67
battery
removal 31
spare part number 15, 19, 31
BIOS
determining version for Ubuntu
Linux computer models 57
downloading an update for
Ubuntu Linux computer
models 57
updating for Ubuntu Linux
computer models 57
bottom components 11
bottom cover, spare part numbers
16, 21
buttons
components 5
power 5, 9
TouchPad 8
volume 10
Windows 4
C
cables, service considerations 22
caps lock light 7
chipset, product description 1
components
bottom 11
buttons 5
display 4
keys 6
left side 9
lights 7
right side 10
speakers 5
TouchPad 8
computer
major components 13
specifications 59
connectors, service considerations
22
D
default settings, restoring for Ubuntu
Linux computer models 56
display assembly, spare part
numbers 16
display back cover, spare part
numbers 17, 20
Display Hinge Kit, spare part
number 17, 20, 44
display panel
product description 1
removal 41
spare part number 16, 20, 42
display panel cable
removal 43
spare part number 16, 20, 44
display, exterior components 4
DVD-RW Drive, spare part number
17, 18
E
electrostatic discharge 23
equipment guidelines 25
esc key 6
Ethernet, product description 2
external media cards, product
description 2
F
factory settings, restoring for Ubuntu
Linux computer models 56
fan
removal 36
spare part number 14, 20, 36
feet
locations 26
spare part number 26
fn key 6
G
graphics, product description 1
grounding guidelines 23
guidelines
equipment 25
grounding 23
packaging 24
transporting 24
workstation 24
H
hard drive
product description 1
removal 32
spare part numbers 15, 18, 19,
32
Hard Drive Hardware Kit, spare part
number 20
hard drive light 10
HDMI port 10
HDMI-to-VGA adapter, spare part
number 17, 18
headphone jack 9
heat sink
removal 49
spare part numbers 15, 20, 49
Index 73
hinge
removal 44
spare part number 17, 20, 44
hinge cover
removal 44
spare part numbers 17, 20, 45
J
jacks
audio-in 9
audio-out 9
headphone 9
microphone 9
K
keyboard/top cover
removal 27
spare part numbers 14, 19, 20,
27
keys
action 6
components 6
esc 6
fn 6
Windows 6
L
left-side components 9
lights
AC adapter 10
caps lock 7
components 7
hard drive 10
mute 7
network jack/status 10
power 7
RJ-45 jack/status 10
webcam 4
M
memory card reader 10
memory module
removal 51
spare part numbers 15, 18, 51
memory, product description 1
microphone
location 4
product description 2
microphone jack 9
model name 1
mute light 7
N
network jack/status lights 10
O
operating system, product
description 3
optical drive
product description 2
spare part number 17, 18
P
packaging guidelines 24
plastic parts, service
considerations 22
ports
HDMI 10
product description 2
USB 2.0 9
USB 3.0 10
power button 5, 9
power button board
removal 38
spare part number 15, 20, 38
power connector 10
power connector cable
removal 46
spare part number 15, 20, 46
power cord
requirements for all countries
69
requirements for specific
countries and regions 70
set requirements 69
spare part numbers 18, 19
power light 7
power requirements, product
description 2, 3
processor, product description 1
product description
audio 2
chipset 1
display panel 1
Ethernet 2
external media cards 2
graphics 1
hard drive 1
memory 1
microphone 2
operating system 3
optical drive 2
ports 2
power requirements 2, 3
processors 1
product name 1
security 3
sensors 2
serviceability 3
video 2
wireless 2
product name 1
R
removal/replacement procedures
26
restore
recovery for Ubuntu Linux
computer models 67
restore DVDs
for Ubuntu Linux computer
models 66
restore USB device
for Ubuntu Linux computer
models 66
right-side components 10
RJ-45 jack/status lights 10
Rubber Kit, spare part number 20
Rubber Kit, spare part numbers 17,
20
S
Screw Kit, spare part number 18, 20
security cable slot 10
security, product description 3
sensors, product description 2
service considerations
cables 22
connectors 22
plastic parts 22
serviceability, product description 3
Setup Utility
changing the language for Ubuntu
Linux computer models 55
displaying system information for
Ubuntu Linux computer
models 56
exiting for Ubuntu Linux computer
models 56
navigating for Ubuntu Linux
computer models 55
74 Index
restoring default settings for
Ubuntu Linux computer
models 56
selecting for Ubuntu Linux
computer models 55
starting for Ubuntu Linux
computer models 55
Solid-state Drive Hardware Kit, spare
part number 20
solid-state drive, spare part
numbers 18, 19, 20, 32
speakers
components 5
location 5, 11
removal 37
spare part number 15, 20, 37
system board
removal 47
spare part number 14
spare part numbers 47
system board, spare part numbers
21
system information, displaying for
Ubuntu Linux computer models
56
system recovery
for Ubuntu Linux computer
models 66
webcam/microphone module
removal 42
spare part number 16, 20, 43
Windows button 4
Windows key 6
wireless antenna
location 4
removal 45
spare part number 17, 20, 46
wireless, product description 2
WLAN module
removal 34
spare part numbers 15, 18, 21,
34
workstation guidelines 24
T
tools required 22
TouchPad
removal 30
spare part numbers 14, 21, 30
TouchPad button 8
TouchPad components 8
TouchPad zone 8
transporting guidelines 24
U
USB 2.0 port 9
USB 3.0 port 10
V
vents 9, 11
video, product description 2
volume button 10
W
webcam light 4
webcam, location 4
Index 75
Loading...