HP StoreEver MSL2024, StoreEver MSL4048, StoreEver MSL8048, StoreEver MSL8096 User And Service Manual

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HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide
Abstract
This guide provides information on installing, configuring, upgrading, and troubleshooting the tape library. This guide is intended for system administrators and other users who need physical and functional knowledge of the tape library.
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© Copyright 2006, 2015 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services
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Contents
1 Features..............................................................................................................8
Front panel............................................................................................................................................8
Back panel..........................................................................................................................................10
Controller health status indicator...................................................................................................11
Power supply back panel (MSL4048, MSL8084, and MSL8096)..................................................12
Tape drive back panels.......................................................................................................................12
Tape drive power indicator.............................................................................................................13
Library options....................................................................................................................................14
Redundant power supply...............................................................................................................14
HPE StoreEver 1/8 G2 Tape Autoloader and MSL Tape Libraries Encryption Kit.........................14
HPE MSL Library Extender...........................................................................................................14
Command View TL TapeAssure....................................................................................................15
LTFS Support................................................................................................................................16
Upgrading the MSL8048................................................................................................................16
LTO-4 and later generation tape drives and encryption......................................................................16
Using a KMIP-based key server....................................................................................................17
Using application-managed encryption.........................................................................................18
Logical libraries...................................................................................................................................18
Partitioning the MSL2024 and MSL8048 Tape Libraries...............................................................19
Partitioning the MSL4048 and MSL8096 Tape Libraries...............................................................19
Control path and data path failover.....................................................................................................21
2 Installing the tape library....................................................................................22
Planning the FC configuration............................................................................................................22
Planning the SAS configuration..........................................................................................................23
Planning the parallel SCSI configuration............................................................................................25
Preparing the host..............................................................................................................................27
Choosing a location............................................................................................................................27
Unpacking the shipping container.......................................................................................................29
Removing the shipping lock ...............................................................................................................29
Installing the library in a rack..............................................................................................................30
Installing the tabletop conversion kit...................................................................................................32
Installing tape drives...........................................................................................................................33
Installing a redundant power supply...................................................................................................35
Changing the SCSI address (parallel SCSI drives only)....................................................................36
Connecting the FC cable....................................................................................................................36
Connecting the SAS cable..................................................................................................................36
Connecting the parallel SCSI cable....................................................................................................37
Powering on the library.......................................................................................................................38
Configuring the tape library.................................................................................................................38
Verifying the connection......................................................................................................................39
Labeling and loading the tape cartridges............................................................................................40
Verifying the installation......................................................................................................................41
Configuring additional features...........................................................................................................41
3 Tape cartridges and magazines........................................................................43
Tape cartridges...................................................................................................................................43
Using and maintaining tape cartridges..........................................................................................43
Labeling tape cartridges................................................................................................................43
Write-protecting tape cartridges....................................................................................................45
Read and write compatibility..........................................................................................................45
Ordering tape cartridges................................................................................................................46
Magazines..........................................................................................................................................47
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4 Operating the tape library..................................................................................51
Using the RMI.....................................................................................................................................51
Overview........................................................................................................................................51
Login..............................................................................................................................................52
Status pane...................................................................................................................................53
Getting help...................................................................................................................................54
Identity ..........................................................................................................................................54
Viewing static device information.............................................................................................54
Viewing static drive information................................................................................................56
Viewing network information....................................................................................................59
Status............................................................................................................................................60
Viewing dynamic device information........................................................................................60
Viewing dynamic drive information...........................................................................................62
Viewing the tape cartridge inventory .......................................................................................64
Viewing the security status.......................................................................................................65
Configuration.................................................................................................................................66
Changing the system configuration..........................................................................................66
Changing the drive configuration.............................................................................................72
Changing the network configuration.........................................................................................73
Configuration > Network Management.....................................................................................75
Configuring HPE Systems Insight Manager for the tape library ........................................77
Changing the administrator password......................................................................................77
Setting the date and time.........................................................................................................78
Setting error log mode..............................................................................................................79
Setting event notification parameters.......................................................................................79
Saving and restoring the device configuration and restoring factory defaults..........................80
Operations.....................................................................................................................................81
Moving media...........................................................................................................................81
Updating the current media inventory......................................................................................82
Releasing and replacing the magazines..................................................................................82
Support..........................................................................................................................................83
Performing general diagnostics................................................................................................83
Hewlett Packard Enterprise Service - Service restricted..........................................................83
Determining and updating firmware.........................................................................................84
Rebooting the library................................................................................................................85
Viewing logs.............................................................................................................................85
Cleaning the tape drive ...........................................................................................................86
Downloading a support ticket...................................................................................................86
Using the MSL2024 OCP...................................................................................................................88
LED indicators...............................................................................................................................89
Library home screen......................................................................................................................89
OCP buttons..................................................................................................................................90
Understanding the menu structure................................................................................................90
Entering the administrator password........................................................................................91
Unlocking the mailslot (Unlock Mailslot)........................................................................................92
Status/Information.........................................................................................................................92
Inventory (Status/Information > Inventory)...............................................................................93
Library information (Status/Information> Library Information)..................................................94
Drive information (Status/Information > Drive Information)......................................................94
Component status (Status/Information > Component Status).................................................95
Network information (Status/Information > Network Information)............................................95
Configuration.................................................................................................................................96
Configuring logical libraries (Status/Information > Set Logical Libraries).................................96
Changing the administrator password (Configuration > Change Admin Password)................96
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Setting the number of reserved slots (Configuration > Set Reserved Slot Count)...................97
Configuring the mailslot (Configuration > Configure Mailslot)..................................................97
Bar code reporting format (Configuration > Barcode Format Reporting).................................97
Changing the SCSI address — parallel SCSI drives (Configuration> Change Drive).............98
Changing the drive configuration — Fibre Channel drives (Configuration> Change Drive)....98
Setting the master drive (Configuration > Set Master Drive)...................................................99
Setting behaviors (Configuration > Library behavior)...............................................................99
Setting the date and time (Configuration > Library Date/Time)..............................................100
Configuring network settings (Configuration > Configure Network Settings).........................101
Configuring automatic cleaning (Configuration > Configure Auto Cleaning)..........................102
Restoring factory defaults (Configuration > Restore Defaults)...............................................102
Saving and restoring the library configuration (Configuration> Save/Restore
Configuration).........................................................................................................................103
Operations...................................................................................................................................104
Unlocking, removing, and replacing magazines (Operations > Unlock Left or Right
Magazine)...............................................................................................................................104
Cleaning a tape drive (Operations> Clean Drive)..................................................................104
Moving tapes in the library (Operations > Move Tape)..........................................................105
Updating tape cartridge inventory (Operations > Perform Inventory)....................................106
Rebooting the library (Operations> Reboot library)...............................................................106
Enabling password locks (Operations > Enable Library Password Locks)............................106
Support........................................................................................................................................107
Powering a drive on or off (Support > Power On/Off Drives).................................................107
Running the demonstration (Support > Run Demo)...............................................................107
Running the slot to slot test (Support > Run Slot To Slot Test)..............................................108
Running the wellness test (Support > Run Wellness Test)....................................................108
Upgrading firmware (Support > Library FW Upgrade, Support> Drive FW Upgrade)............109
Viewing logs (Support > Library Error Log)............................................................................110
Downloading a support ticket (Support > Download Support Ticket).....................................110
Forcing the drive to eject a tape (Support > Force Drive To Eject Tape)...............................111
Using the MSL4048, MSL8048, and MSL8096 OCP.......................................................................112
Overview......................................................................................................................................112
Operations available using the OCP......................................................................................112
OCP navigation buttons.........................................................................................................113
Using the OCP.............................................................................................................................114
Status message bar...............................................................................................................114
Menu bar................................................................................................................................115
Administrator password..........................................................................................................116
Illustrated menu option and navigation examples.......................................................................117
Opening mailslots (Operations > Open Mailslots)..................................................................117
Moving Media (Operations > Move Media)............................................................................119
Info menu.....................................................................................................................................120
Viewing status information (Info > Status)..............................................................................120
Viewing identity information (Info > Identity Library)..............................................................120
Viewing identity information (Info > Identity Drives)...............................................................121
Viewing inventory information (Info > Inventory)....................................................................121
Viewing network information (Info > Network)........................................................................121
Configuration menu.....................................................................................................................121
Changing the number of logical libraries (Configuration > Logical Libraries).........................122
Changing the library configuration (Configuration > Library).................................................122
Library modes...................................................................................................................122
Automatic cleaning............................................................................................................123
Changing the drive configuration (Configuration > Drives)....................................................123
Changing the network configuration (Configuration > Network)............................................124
Barcode reporting format (Configuration > Barcode Reporting)............................................124
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Setting and changing the administrator password (Configuration> Set Admin Password)....124
Restore defaults (Configuration > Restore Defaults).............................................................124
Setting the library date and time (Configuration > Set Date and Time)..................................126
Saving and restoring the library configuration (Configuration> Save/Restore)......................126
Operations menu.........................................................................................................................126
Opening the mailslot (Operations > Open Mailslot)...............................................................126
Unlocking, removing and replacing magazines (Operations > Unlock Left/Right
Magazines..............................................................................................................................127
Moving Media (Operations > Move Media)............................................................................127
Performing Inventory (Operations > Inventory)......................................................................128
Enabling Password Locks (Operations > Enable Password Locks)......................................128
Support menu..............................................................................................................................128
Powering drives on and off (Support > Power on/off Drives).................................................128
Cleaning the tape drive (Support > Clean Drive)...................................................................128
Running tests (Support > Run Tests).....................................................................................129
Viewing logs (Support > View Logs)......................................................................................129
Updating library and drive firmware (Support > FW Upgrade)...............................................129
Using a USB flash drive to upgrade firmware (Support > FW Upgrade> By USB)...........129
Using Library & Tape Tools (L&TT) to update library and drive firmware.........................130
Using a firmware upgrade tape to update drive firmware (Support> FW Upgrade > By
Tape).................................................................................................................................130
Force ejecting a drive (Support > Force Drive Eject).............................................................130
Downloading a support ticket (Support > Support Ticket)......................................................130
Rebooting the tape library (Support > Reboot)......................................................................131
5 Troubleshooting...............................................................................................132
Fibre Channel connection problems.................................................................................................132
Detection problems after installing a SAS drive...............................................................................132
Detection problems after installing a parallel SCSI drive..................................................................134
Operation problems..........................................................................................................................138
Performance problems.....................................................................................................................143
Average file size..........................................................................................................................144
File storage system ....................................................................................................................144
Connection from the backup server to the disk array..................................................................144
Backup/archive server.................................................................................................................144
Backup/archive software and method.........................................................................................145
Connection from the archive/backup host server to the library...................................................145
Data cartridges............................................................................................................................145
Service and repair.............................................................................................................................145
Releasing the magazines manually.............................................................................................145
The wellness test..............................................................................................................................146
Error codes.......................................................................................................................................149
Finding error code information on the MSL2024 OCP................................................................149
Finding error code information on the MSL4048, MSL8048, and MSL8096 OCP......................150
Finding error code information on the RMI..................................................................................150
Finding error code information on an L&TT support ticket or report............................................151
Main error code descriptions.......................................................................................................154
Error sub-code descriptions........................................................................................................166
Drive error codes.........................................................................................................................174
Warning events.................................................................................................................................175
Configuration change events............................................................................................................181
Information events............................................................................................................................182
Using Library & Tape Tools to diagnose problems...........................................................................183
6 Upgrading and servicing the tape library.........................................................185
Possible tools needed.......................................................................................................................185
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Installing a new tape drive................................................................................................................186
Removing and replacing a tape drive...............................................................................................188
Removing and replacing a magazine...............................................................................................190
Using the MSL2024 OCP............................................................................................................190
Using the MSL4048, MSL8048, and MSL8096 OCP..................................................................190
Using the RMI..............................................................................................................................191
Using the manual magazine release...........................................................................................192
Installing a redundant power supply (MSL4048, MSL8048, and MSL8096 only).............................192
Replacing the power supply (MSL4048, MSL8048, and MSL8096).................................................194
Replacing the library controller (MSL4048, MSL8048, and MSL8096)............................................196
Removing and replacing the base chassis.......................................................................................197
Recording configuration settings.................................................................................................198
Removing the tape cartridge from the tape drive........................................................................198
Removing the cables, magazines, and tape drive drives............................................................198
Removing the power supply and library controller (MSL4048 only)............................................199
Removing the base chassis........................................................................................................200
Unpacking the new chassis.........................................................................................................201
Replacing the base chassis.........................................................................................................201
7 Support and other resources...........................................................................203
Accessing Hewlett Packard Enterprise Support...............................................................................203
Accessing updates............................................................................................................................203
Websites...........................................................................................................................................204
Customer self repair.........................................................................................................................204
Remote support................................................................................................................................204
Documentation feedback..................................................................................................................204
A Specifications..................................................................................................205
Physical specifications......................................................................................................................206
Environmental specifications............................................................................................................206
Regulatory specifications..................................................................................................................207
Default and restore defaults settings................................................................................................207
B Warranty and regulatory information...............................................................210
Warranty information.........................................................................................................................210
Regulatory information......................................................................................................................210
Belarus Kazakhstan Russia marking...........................................................................................210
Turkey RoHS material content declaration..................................................................................211
Ukraine RoHS material content declaration................................................................................211
C Electrostatic discharge....................................................................................212
Preventing electrostatic damage......................................................................................................212
Grounding methods..........................................................................................................................212
Glossary.............................................................................................................213
Index...................................................................................................................216
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1 Features
The HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries provide compact, high-capacity, low-cost solutions for simple, unattended data backup. This unique design houses up to 12 tape cartridges for each U of height, with easy access to tape cartridges via removable magazines and one or more mailslots (see “Library capacity” (page 205)). Each magazine can hold up to 12 tape cartridges.
The libraries are compatible with most operating systems. However, the libraries require either direct support from the operating system or a compatible backup application to take full advantage of their many features. To verify compatibility, see the BURA Data Agile Compatibility Matrix at
http://www.hpe.com/info/ebs.
The libraries are customer expandable with exchangeable tape drives. The libraries support Ultrium full-height and half-height tape drives. To see the tape drives currently available for each tape library, see the MSL QuickSpecs at http://www.hpe.com/info/tape. For a list of all supported configurations, see the Business class libraries drive matrix on the BURA Data Agile website at
http://www.hpe.com/info/ebs.
The libraries are customer expandable with exchangeable tape drives. The library provides two user interfaces:
Remote management interface (RMI)—With the RMI you can monitor and operate the library from a web page. You can access most library functions from the RMI. See “Using the RMI”
(page 51).
Operator control panel (OCP)—With the OCP you can monitor and operate the library from the front panel.
MSL2024: See “Using the MSL2024 OCP” (page 88).
MSL4048, MSL8048, and MSL8096: See “Using the MSL4048, MSL8048, and MSL8096
OCP” (page 112).
Front panel
The front panel provides access to the power button, OCP, left and right magazines, LEDs, and the mailslot.
Figure 1 MSL2024 front panel overview
2. Magazine, mailslot location1. Power button
4. Front panel LCD screen3. Front panel LEDs
6. Air vents5. Control buttons
7. Magazines
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Figure 2 MSL4048 front panel overview
2. Magazine, mailslot location1. Power button
4. Front panel LCD screen3. Front panel LEDs
6. Air vents5. Control buttons
7. Magazines
Figure 3 MSL8048 and MSL8096 front panel overview
2. Magazine, mailslot location1. Power button
4. Front panel LCD screen3. Front panel LEDs
6. Air vents5. Control buttons
8. Observation window7. Magazine
10. Magazine (MSL8096 only)9. 12-slot mailslot (MSL8096 only)
The OCP includes four LEDs that indicate system status information.
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Figure 4 OCP LEDs
Ready. Illuminated when power is on. Blinking when there is tape drive or robotics activity.Green1.
Clean. Illuminated when the tape drive has determined that a cleaning cartridge should be used.
Cleaning is only necessary when the device directs you to do so. Additional cleaning is not necessary.
Amber2.
Attention. Illuminated if the device has detected a condition that requires attention by the operator.Amber3.
Error. Illuminated if an unrecoverable error occurs. A corresponding error message displays on
the LCD screen. For more information, see Troubleshooting (page 132).
Amber4.
For MSL2024 OCP functions, see “Using the MSL2024 OCP” (page 88).
For MSL4048, MSL8048, and MSL8096 OCP functions, see “Using the MSL4048, MSL8048,
and MSL8096 OCP” (page 112) .
Back panel
The back panel provides access to the drive interface connectors, the tape drive, the power connector, the Ethernet, serial and USB ports, and the magazine release holes as shown in
Figure 5 (page 10)
Figure 5 MSL2024 back panel overview
2. Fan1. Tape drive assembly
4. Magazine release hole3. Power connector
6. Ethernet port5. Pull-out tab containing the serial number and other
product information
8. Controller health status indicator7. Serial port (Factory use only)
9. USB port
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Figure 6 MSL4048 back panel overview
2. Fan1. Tape drive assembly
4. Magazine release hole3. Power connector
6. Ethernet port5. Pull-out tab containing the serial number and other
product information
8. Controller health status indicator7. Serial port (Factory use only)
9. USB port
Figure 7 MSL8084 or MSL8096 back panel overview
2. Fan1. Tape drive assembly
4. Magazine release hole3. Power connector
6. Ethernet port5. Pull-out tab containing the serial number and other
product information
8. Controller health status indicator7. Serial port (Factory use only)
9. USB port
Controller health status indicator
The controller health status indicator is a green LED that pulses on and off in approximately one second cycles during normal operation. The LED is located on the back panel in the lower right corner.
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Figure 8 Controller health status indicator location
1. Controller health status LED
Power supply back panel (MSL4048, MSL8084, and MSL8096)
Figure 9 Power supply LEDs
AC power is connected.1. Blue
Fan failure. The fan is running too slow or is defective.2. Yellow
The power supply is producing good power for the library.3. Green
Tape drive back panels
Fibre Channel
LTO-4 and LTO-5 full-height
1. Magazine release hole
2. Fan
3. FC port A
4. FC port B (when present)
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5. Tape drive Ethernet port (when present)
6. Tape drive power indicator
LTO-5 half-height and LTO-6
1. Magazine release hole
2. Fan
3. FC port A
4. FC port B (when present)
5. Tape drive Ethernet port
6. Tape drive power indicator
LTO-7
1. Magazine release hole
2. Tape drive Ethernet port
3. FC port A
4. FC port B
5. Tape drive power indicator
SAS
LTO-4, LTO-5, and LTO-6
1. Magazine release hole
2. Tape drive Ethernet port (when present)
3. SAS port A
4. SAS port B (when present)
5. Fan
6. Tape drive power indicator
LTO-7
1. Magazine release hole
2. Tape drive Ethernet port
3. SAS port A
4. SAS port B
5. Tape drive power indicator
Parallel SCSI
1. Magazine release hole
2. Fan
3. Parallel SCSI ports
4. Tape drive power indicator
Tape drive power indicator
Each tape drive has a green power indicator LED, which indicates that the tape drive is powered on.
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Figure 10 Tape drive power indicator
1. Tape drive power indicator
Library options
Redundant power supply
The MSL4048, MSL8048, and MSL8096 tape libraries have a redundant power supply option. The redundant power supply allows the library to continue operating when one power supply fails. With the redundant power supply system, the library can monitor the status of each power supply and power supply fan. The redundant power supply can be installed without powering off the library.
For instructions on installing the redundant power supply, see “Installing a redundant power
supply” (page 192).
HPE StoreEver 1/8 G2 Tape Autoloader and MSL Tape Libraries Encryption Kit
The encryption kit provides secure generation and storage of encryption keys. The encryption kit can be used with any StoreEver 1/8 G2 Tape Autoloader or the MSL2024, MSL4048, MSL6480, MSL8048 and MSL8096 Tape Libraries with at least one LTO-4 or later generation tape drive. The encryption kit cannot be used with the MSL6000.
The encryption kit supports your manual security policies and procedures by providing secure storage for encryption keys. Access to the key server tokens and their backup files is protected with user-specified passwords. You will need to create processes to protect the tokens and secure the passwords.
Before enabling the encryption kit, verify that the tape library is running the most current firmware to ensure compatibility between the token and tape library.
To use the encryption kit, insert a key server token in the USB port on the back of the tape library, and then enable the encryption kit and configure the token from the RMI.
IMPORTANT: When encryption is enabled with the encryption kit, the tape library will not use encryption keys from other sources, such as a key management system or application software. Disable encryption in applications writing to the tape library when encryption is enabled with the encryption kit. Applications that attempt to control encryption while encryption is enabled with the encryption kit will not be able to do so, which can cause backups or other write operations to fail.
For information about configuring and using the encryption kit, see the encryption kit user guide, which is available from the Hewlett Packard Enterprise Information Library at htttp://www.hpe.com/
info/storage/docs.
HPE MSL Library Extender
The library extender combines two libraries to create a single extended library. Before installing the extender, the libraries must be installed in the rack rails supplied with the libraries in adjacent rack locations, one library above the other. See the example shown in Figure 11 (page 15).
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Figure 11 Library Extender installed with two MSL4048 tape libraries
The extender occupies the lower half-height drive bay of the upper library and the top half-height drive bay of the lower library.
The upper library controls the extended library and is called the master library. The extended library uses only the master library OCP, USB port, and Ethernet connection.
The lower library is controlled by the master library. The lower library OCP, USB port, and Ethernet connection are not used by the extended library.
Table 1 Library extender supported configurations
Total full-height drive baysTotal half-height drive
bays
Total slotsLower libraryMaster library
1+03+172MSL2024MSL4048
1+13+396MSL4048MSL4048
3+03+1120MSL2024MSL8096
3+13+3144MSL4048MSL8096
If you are using the encryption kit with both libraries and then install the extender, you will need to combine the encryption keys onto a single key server token. The extended library only uses the USB port and key server token in the master library; the USB port in the lower library is inactive. See the encryption kit user guide for instructions on combining the encryption keys from both key server tokens onto a single token. If the number of keys on the two tokens is greater than 100, use the Number of Keys to Backup option to generate a backup file with a subset of the keys from one of the tokens to restore to the other token.
Command View TL TapeAssure
HPE Command View TL software provides a browser-based GUI for remote management and monitoring of most Hewlett Packard Enterprise libraries through a LAN. With Command View TL, you can view and analyze the performance and health of the LTO-4 and later generation tape drives and media in multiple HPE MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries and 1/8 G2 Tape Autoloaders at the same time. In addition, TapeAssure displays more extensive drive and media health information than is visible in the RMI.
Command View TL software is installed on a management station. The management station can also be used to manage HPE EML and ESL Tape Libraries. For best performance, the
Library options 15
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management station should be in the same physical location and on the same IP subnet as the tape library. Command View TL software is available for download without charge from the Hewlett Packard Enterprise website at http://www.hpe.com/support/cvtl.
For information on installing and using Command View TL, see the HPE Interface Manager and Command View TL User Guide, available from the Command View TL website at http://
www.hpe.com/support/cvtl.
Command View TL support is included in all tape library firmware that supports LTO-5 and later generation tape drives. To find and download the most up-to-date firmware revision, visit the Hewlett Packard Enterprise support website at http://www.hpe.com/support/hpesc.
LTFS Support
The HPE StoreOpen Automation application extends the Linear Tape File System (LTFS) functionality by presenting an autoloader or library and its tape cartridges as a collection of folders for easy data access and management. For more information about LTFS capabilities, see the StoreOpen website at http://www.hpe.com/info/StoreOpen.
Upgrading the MSL8048
The MSL8048 can be upgraded to the capacity of an MSL8096 with TA739A, the HPE MSL8048 48 to 96 slot license. The license enables 48 additional storage slots, including 12 slots that can be configured as additional mailslots. To purchase the upgrade license, contact your Hewlett Packard Enterprise sales representative or visit the Hewlett Packard Enterprise website at http://
www.hpe.com.
Use the RMI Configure > License Key screen to manage the license key.
Figure 12 RMI Configure > License Key screen
After you order the upgrade license, you can access the additional slots immediately by generating a temporary license key. The temporary key can only be enabled once and is valid for 30 days.
NOTE: The temporary key is intended to provide instant access to the upgrade capabilities until you receive the permanent key. The temporary key expires after 30 days. If you do not have a permanent license key before the temporary key expires, you will lose access to the additional storage slots when the temporary license key expires.
When you receive the permanent license key from Hewlett Packard Enterprise, enter the key and press Submit. The permanent license takes effect when the library is rebooted. You might need to reboot the library to enable the additional slots.
LTO-4 and later generation tape drives and encryption
The LTO-4 and later generation tape drives include hardware capable of encrypting data while writing data, and decrypting data when reading. Hardware encryption can be used with or without compression while maintaining the full speed and capacity of the tape drive and media.
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Encryption is the process of changing data into a form that cannot be read until it is deciphered with the key used to encrypt the data, protecting the data from unauthorized access and use. LTO tape drives use the 256-bit version of the industry-standard AES encrypting algorithm to protect your data.
To use this feature you need:
The 1/8 G2 & MSL Encryption Kit or a KMIP-based key server or a backup application that supports hardware encryption.
LTO-4 or later generation media; no encryption will be performed when writing LTO-3 and earlier generations of tape.
Your company policy will determine when you need to use encryption. For example, your company could require encryption of company confidential and financial data, but not for personal data. Company policy will also define how encryption keys should be generated and managed. Backup applications that support encryption will generate a key for you or allow you to enter a key manually.
For information about using the encryption kit, see “HPE StoreEver 1/8 G2 Tape Autoloader and
MSL Tape Libraries Encryption Kit” (page 14).
Using a KMIP-based key server
The tape library supports integration with encryption key management servers using the Key Management Interoperability Protocol (KMIP) standard. KMIP is an industry standard protocol for communications between a key management server and an encryption system. The KMIP specification is developed by the KMIP technical committee of the OASIS standards body (Organization for the Advancement of Structured Information Standards).
The KMIP feature allows the tape device to obtain encryption keys from selected KMIP-compliant key managers. These keys can be used to encrypt data as it is written to tape. Up to six key servers can be configured for failover purposes.
For instructions on configuring the KMIP feature, see the HPE StoreEver MSL Tape Libraries Encryption Key Server Configuration Guide, available from the Enterprise Information Library at
http://www.hpe.com/info/storage/docs.
Key managers
To use the KMIP feature, the tape library must have access to a KMIP key manager. Hewlett Packard Enterprise only supports KMIP when used with a supported key manager, listed in the BURA Data Agile Compatibility Matrix, located at http://www.hpe.com/info/ebs.
Operation
When the KMIP feature is enabled and properly configured, tape data will automatically be encrypted with keys delivered from the KMIP key manager. Tapes are encrypted on a key-per-tape basis.
Write, and append operations: The tape drive will request a key when data is written. The tape library, acting as an intermediary, can request the key manager to create a key. The library then obtains that key and delivers it to the tape drive. The key is identified by a name, which is associated with the media identifier. The key is not retained in the tape drive any longer than necessary to perform encryption operations.
Read operations: The tape drive will request a key. The tape library, acting as an intermediary, obtains the key identifier, requests that key from the key manager, and delivers it to the tape drive. The key is not retained in the tape drive any longer than necessary to perform decryption operations.
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Licensing
The KMIP feature requires that the StoreEver MSL2024/4048/8096 KMIP license be installed before the feature can be enabled and configured.
Using application-managed encryption
Hardware encryption is turned off by default and is switched on by settings in your backup application, where you also generate and supply the encryption key. Your backup application must support hardware encryption for this feature to work. For a current list of suitable backup software, see the BURA Data Agile Compatibility Matrix at http://www.hpe.com/info/ebs.
NOTE: The tape library can only obtain encryption keys from one source. Using the encryption kit will prevent application-managed encryption.
Encryption is primarily designed to protect the media once it is offline and to prevent it being accessed from another machine. You will be able to read and append the encrypted media without being prompted for a key as long as it is being accessed by the machine and application that first encrypted it.
There are two main instances when you will need to know the key:
If you try to import the media to another machine or another instance of the backup application
If you are recovering your system after a disaster
NOTE: Encryption with keys that are generated directly from passwords or passphrases might be less secure than encryption using truly random keys. Your application should explain the options and methods that are available. Please refer to your application's user documentation for more information.
If you are unable to supply the key when requested to do so, neither you nor Hewlett Packard Enterprise Support will be able to access the encrypted data.
This guarantees the security of your data, but also means that you must be careful in the management of the encryption key used to generate the tape.
CAUTION: You should keep a record or backup of your encryption keys and store them in a secure place separate from the computer running the backup software.
For more information about AES encryption, encryption keys, and using hardware encryption with your HPE Ultrium tape drive, see the White Papers on http://www.hpe.com/info/enterprise/
docs.
For detailed instructions about enabling encryption please refer to the documentation supplied with your backup application or with the encryption kit. This will also highlight any default states, for example when copying tapes, that might need to be changed when using encrypted tapes.
Logical libraries
You can configure a tape library with multiple tape drives into logical libraries. Each logical library must contain at least one tape drive. Each logical library is configured independently, allowing use by different backup applications and with different backup policies. For example, one logical library could perform a backup operation for one department while the second logical library restores data for another department. Or, one logical library could have encryption enabled while another has encryption disabled. Data cartridges in one logical library cannot be shared with other logical libraries.
All logical libraries have access to the mailslot if the mailslot is enabled. The tape library prohibits a cartridge that was placed in the mailslot by one logical library from being moved into another logical library. The library allows a cartridge that was placed in the mailslot by the operator to be
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moved into any logical library. If sharing the mailslot among logical libraries is an issue in your environment or is not supported by your backup application, disable the mailslot.
Each logical library has a unique serial number and World Wide Identifier (WWID), which can be found in the RMI Identity > Library screen. For more information on WWIDs, see “World Wide
identifiers” (page 24).
NOTE: Libraries that require a license to enable all slots must have all slots licensed to operate with the Library Extender.
Partitioning the MSL2024 and MSL8048 Tape Libraries
An MSL2024 tape library with two tape drives can be configured into two logical libraries. Each logical library is assigned one tape drive and one magazine.
An MSL8048 with at least two tape drives can be configured into two logical libraries. Each logical library is assigned at least one tape drive and two magazines.
Table 2 MSL2024 and MSL8048 Tape Libraries partitioned into two logical libraries
MagazinesTape drives
MSL2024
MSL8048
1. Logical library 1 tape drives and magazines
2. Logical library 2 tape drives and magazines
Partitioning the MSL4048 and MSL8096 Tape Libraries
The MSL4048 and MSL8096 Tape Libraries can be configured into two to four logical libraries, depending on the number of tape drives installed. The MSL4048 supports up to two full-height tape drives or up to four half-height tape drives. The MSL8096 supports up to four half-height or full-height tape drives. For the tape drives and magazines assigned to each logical library see:
“MSL4048 and MSL8096 Tape Libraries partitioned into two logical libraries” (page 20)
“MSL4048 and MSL8096 tape libraries partitioned into three logical libraries” (page 20)
“MSL4048 and MSL8096 Tape Libraries partitioned into four logical libraries” (page 21)
Each logical library includes the tape drives in specific drive locations. You might need to move a tape drive if there is not a tape drive in the top half of the library. If the library only has two tape drives installed in the bottom two drive bays, move one tape drive to the top half of the library. Power off the tape drive from the RMI Configuration > Drive screen before moving the tape
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drive. For instructions on removing and replacing a tape drive, see “Removing and replacing a
tape drive” (page 188).
NOTE: The MSL4048 tape library will not operate with a full-height tape drive installed in the middle two half-height drive bays. Only install a full-height tape drive in either the upper or lower two half-height drive bays.
Table 3 MSL4048 and MSL8096 Tape Libraries partitioned into two logical libraries
MagazinesTape drives
MSL4048
MSL8096
NOTE: In the MSL8096, half-height tape drives are installed in the bottom half of each drive
bay.
Table 4 MSL4048 and MSL8096 tape libraries partitioned into three logical libraries
MagazinesTape drives
MSL4048
MSL8096
2. Logical library 2 tape drive and magazines1. Logical library 1 tape drive and magazines
3. Logical library 3 tape drives and magazines.
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Table 5 MSL4048 and MSL8096 Tape Libraries partitioned into four logical libraries
MagazinesTape drives
MSL4048
MSL8096
2. Logical library 2 tape drive and magazines1. Logical library 1 tape drive and magazines
4. Logical library 4 tape drive and magazines3. Logical library 3 tape drive and magazines
2. Logical library 2 tape drive and magazine1. Logical library 1 tape drive and magazine
4. Logical library 4 tape drive and magazine3. Logical library 3 tape drive and magazine
Control path and data path failover
With today’s high dependency on access to business information, safe guarded data and limited backup windows, the reliability of the backup hardware and software is vital. Additionally backup operations are usually automated, often run at night, and any first pass operator intervention is done remotely. To assist with these enterprise demands, Hewlett Packard Enterprise supports data path and control path failover for MSL2024, MSL4048, MSL8048, and MSL8096 tape libraries with LTO-5 and LTO-6 FC tape drives. Failover functionality in the LTO-5 and LTO-6 tape drives and in the tape libraries transfers the active path and all settings to the standby path following failures.
Data path failover—a standby path is configured for the data path to the tape drive and activated following link failures.
Library control path failover—a second drive is configured to host a standby library control path that can be activated following link failures.
For additional information about path failover technology and configuration, see the HPE StoreEver Tape Libraries LTO-5 and LTO-6 Failover User Guide, which is available from the HPE Enterprise Information Library at http://www.hpe.com/info/storage/docs.
NOTE: Path failover is not currently supported for LTO-7 tape drives in the MSL2024, MSL4048, MSL8048, or MSL8096 tape libraries.
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2 Installing the tape library
This chapter contains the information you need to install and configure your tape library. The installation steps are:
“Planning the Fibre Channel configuration” (page 22), “Planning the SAS
configuration” (page 23), or “Planning the SCSI configuration” (page 25)
“Preparing the host” (page 27)
“Choosing a location” (page 27)
“Unpacking the shipping container” (page 29)
“Removing the shipping lock” (page 29)
“Mounting the device in a rack” (page 30)
“Installing the Tabletop Conversion Kit” (page 32)
“Installing tape drives” (page 33)
“Installing a redundant power supply” (page 35)
“Changing the SCSI address (parallel SCSI only)” (page 36)
“Connecting the SCSI cable (parallel SCSI devices only)” (page 37)
“Connecting the Fibre Channel cables (Fibre Channel devices only)” (page 36)
“Connecting the SAS cable (SAS devices only)” (page 36)
“Powering on the library” (page 38)
“Configuring the device” (page 38)
“Verifying the connection” (page 39)
“Labeling and loading the tape cartridges” (page 40)
“Verifying the installation” (page 41)
“Configuring additional features” (page 41)
Planning the FC configuration
You can connect the FC tape drive directly to the server with an HBA or indirectly through a SAN with an FC switch.
Table 6 FC drive interface speeds
Supported speedsLTO generation
1 Gb, 2 Gb, 4 GbLTO-3, LTO-4
2 Gb, 4 Gb, 8 GbLTO-5, LTO-6, LTO-7
Most supported tape drives have two FC ports. Only one port can be used at a time, but both ports can be connected for path failover or with software that supports multipath. If you are using only one port, you can use either port.
Direct connection
The host must have a 2 Gb, 4 Gb, 8 Gb, or 16 Gb FC HBA. A 4 Gb HBA is recommended for LTO-4 tape drives. An 8 Gb or faster HBA is recommended for LTO-5, LTO-6, and LTO-7 tape drives. To verify that an HBA is supported on your server and qualified for the library, see the Data Agile BURA Compatibility Matrix at:
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http://www.hpe.com/storage/buracompatibility
A server that has FC-attached hard drives should have at least two FC ports. Using the same FC port for disk and tape drive access can cause performance degradation.
SAN connection
All switches between the host and the tape drive must be of the appropriate type. A 2 Gb switch in the path might cause performance degradation when backing up highly compressible data.
Configure zoning on the FC switch so that only the backup servers can access the tape drive. For more information, see the switch documentation.
Cable requirements
You must provide an FC cable for each FC port you plan to use. The tape drive has an LC-style connector. The maximum cable length is based on the tape drive and external cable type.
8 Gb4 Gb2 GbCable typeDrive
Not supported0.5 – 150 m0.5 - 300 mOM2All
0.5 – 50 m0.5 – 150 m0.5 – 300 mOM3, OM4LTO-5 HH*
0.5 – 150 m0.5 – 380 m0.5 – 500 mOM3, OM4All except LTO-5
HHAll except LTO-5
* The LTO-5 Ultrium 3000 half-height drive is shown as LTO-5 HH.
Planning the SAS configuration
The server must have an Hewlett Packard Enterprise or third party SAS host bus adapter with an external connector.
Table 7 SAS drive interface speeds
Supported speedsLTO generation
1.5 Gb, 3 GbLTO-4
1.5 Gb, 3 Gb, 6 GbLTO-5, LTO-6, LTO-7
The library uses two SCSI logical unit numbers (LUNs) and requires an HBA with multiple LUN support. Most Hewlett Packard Enterprise SAS RAID controllers support tape devices; many other SAS RAID controllers do not support tape devices. To verify the specifications of your HBA or find a list of compatible HBAs, see the Data Agile BURA Compatibility Matrix at:
http://www.hpe.com/storage/buracompatibility
CAUTION: Do not connect the library to a SAS RAID controller unless the Data Agile BURA Compatibility Matrix shows that the controller is qualified with the library. The server might not be able to boot when the library is connected to a non-supported SAS RAID controller.
About SAS
SAS is a computer bus technology for transferring data to and from storage devices, including disk drives and tape drives. SAS-1, which is used for LTO-4 tape drives, is designed to transfer data at 3 Gb/s. SAS-2, which is used for LTO-5, LTO-6, and LTO-7 tape drives, is designed to transfer data at 6 Gb/s.
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Cable requirements
SAS uses serial connections, with a direct connection between the host server and each of the storage devices. This eliminates the need to configure SCSI busses and assign SCSI IDs, as is required for parallel SCSI devices.
Most SAS HBA ports have four SAS channels. A tape drive uses one channel, so each HBA port can support up to four tape drives. You can use a cable with one connector on each end, but only one channel will be used. The SAS fanout cable recommended for use with the library can connect up to four SAS tape drives to a single SAS HBA port. See “Example SAS fanout cable”
(page 24).
Figure 13 Example SAS fanout cable
Connectors
The host end of the cable must have the same type of connector as the HBA’s external SAS port.
The tape drive has a mini-SAS connector. The connector is keyed in location 4, which is the standard location for end devices. If you use a cable other than the one recommended for use with the product, verify that it is keyed in location 4.
CAUTION: Mini-SAS connectors are keyed. Do not force a SAS cable's mini-SAS connector into the tape drive mini-SAS port because it might be keyed differently.
CAUTION: Reliable data transfer requires high-quality cables and connections.
Always verify that the SAS cable is rated for the data transfer speed of the HBA and tape drive.
Do not use adapters or converters between the HBA and the tape drive. SAS signal rates require clean connections and a minimum number of connections between the HBA and the tape drive.
SAS cables described as "equalized" might not support 6 Gb/s data rates and should not be used with LTO-5 or later generation tape drives unless these cables are verified for 6 Gb/s data rates.
For optimal performance, only use cables of the length specified as qualified for your products. Do not use a SAS cable longer than 6 meters.
World Wide identifiers
A SAS tape drive is identified by a unique identifier called a World Wide Name (WWN) or World Wide Identifier (WWID). The library assigns the World Wide identifier to the drive bay. When a tape drive is replaced, the World Wide identifier is re-assigned to the new tape drive.
The operating system tracks the World Wide identifier for the drive on each HBA channel. Each of the drive connectors on a fanout cable is associated with an HBA channel. Once a drive has
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been connected, it should remain on the same channel to retain the association between the HBA channel and World Wide identifier.
Planning the parallel SCSI configuration
The parallel SCSI libraries use the Ultra 320 SCSI LVD interface. The libraries use a separate SCSI ID for each tape drive, with dual LUNs on the master drive's SCSI ID to control the tape drive (LUN 0) and library robotic (LUN 1). Hewlett Packard Enterprise recommends that each Ultrium tape drive be put on its own bus when possible.
The parallel SCSI libraries incorporate a wide SCSI-2 or SCSI-3 low-voltage differential (LVD) SCSI bus. Make sure your SCSI host adapter or controller supports these standards.
IMPORTANT: The libraries are NOT compatible with a high-voltage differential (HVD) SCSI bus. Do not put the library on a narrow (50-pin) parallel SCSI bus because doing so will severely degrade performance.
If the host computer will have multiple parallel SCSI devices, you must decide how they will be configured into one or more parallel SCSI busses.
About parallel SCSI busses
A parallel SCSI bus consists of the host bus adapter (HBA), the parallel SCSI devices, the parallel SCSI cables, and the terminators. The HBA and devices are connected in a chain, with each device connected to the next. The last device must have a SCSI terminator. Each device in the chain must have a unique SCSI address (SCSI ID).
Complex devices, such as the tape library, assign sub-addresses, called logical unit numbers (LUNs), to different parts of the device. The HBA and operating system must support multiple LUNs, also called LUN scanning, for the application software to operate the tape library. HPE Smart Array controllers, most third-party RAID controllers, and many on-board SCSI controllers do not support multiple LUNs.
An HBA might have one or two channels, with each channel supporting one parallel SCSI bus. Check to see how many channels the HBA has and what devices are already connected to the HBA. Some devices, such as parallel SCSI disk drives, could be inside the server.
The devices on a parallel SCSI bus share bandwidth so be careful about which devices you put together on a bus. Also, putting a single-ended (SE) SCSI device on the bus will slow all of the devices on the bus down to SE speed. Check each device's interface specifications to see what kind of parallel SCSI interface it has.
HBA requirements
For optimum performance, place each tape drive on its own parallel SCSI bus with a host bus adapter that can transfer data as fast as the library can read and write. The HBA must also be supported by your operating system. For best performance, use an Ultra 320 HBA. For current HBA compatibility information, see the BURA Data Agile Compatibility Matrix at http://
www.hpe.com/info/ebs.
IMPORTANT: Do not connect an LTO tape drive to an SE SCSI bus, as it severely degrades tape library performance. A single-ended SCSI host bus adapter severely degrades tape library performance and limits cable length. Also, if any SE devices are on the SCSI bus, all of the devices on the bus slow down to SE speed, severely degrading performance.
Multiple LUN support
The tape library uses a single SCSI ID and two logical unit numbers (LUN). LUN 0 controls the tape drive and LUN 1 controls the robotic. The tape library requires an HBA that supports multiple LUNs. If multiple LUN support is not enabled, the host computer cannot scan beyond LUN 0 to discover the tape library. It just sees the tape drive.
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Parallel SCSI HPE Smart Array controllers, RAID controllers, and most on-board HBAs do not support multiple LUNs. For current HBA compatibility information, see the BURA Data Agile Compatibility Matrix at http://www.hpe.com/info/ebs.
IMPORTANT: The tape library requires an HBA that supports multiple LUNs, which is also called “LUN scanning.”
Optimizing throughput
If possible, put each tape drive on its own parallel SCSI bus. For optimum performance, each LTO-4 tape drive must be on its own Ultra 320 SCSI bus. This will give you the best performance and easiest installation.
If a tape drive must share a parallel SCSI bus with one or more other devices or the library has multiple tape drives that must share a bus, follow these guidelines to plan your parallel SCSI busses for the highest performance:
Do not put a tape drive on the same parallel SCSI bus as a disk drive because the system and backup performance will be slow when data is written from the hard drive to tape or from tape to the hard drive.
Do not put a tape drive on the same parallel SCSI bus as a disk array because the disk and the tape drive performance will be affected, most RAID controllers do not support multiple LUNs, and the data on the disk array could become corrupted.
Avoid putting an SE SCSI device on the same bus as a tape drive because the SE device will slow the tape drive to SE speed and reduce the allowable cable length.
Default SCSI addresses
NOTE: The HBA also has a SCSI address, which is typically 7.
Verify that each device on the bus has a unique SCSI address. If these pre-configured addresses will not be unique on a bus, you will need to change the SCSI address of one or more of the tape drives during the installation process.
MSL2024: For full-height tape drives the default SCSI address is 4. For half-height drives, the default SCSI address for the bottom drive is 4 and the default SCSI address for the top drive is 5 as shown in “MSL2024 parallel SCSI tape drive default SCSI addresses” (page 26).
Figure 14 MSL2024 parallel SCSI tape drive default SCSI addresses
1. Tape drive with SCSI address 4
2. Tape drive with SCSI address 5
MSL4048: For full-height tape drives the default SCSI address is 4. For half-height drives, the default SCSI address for the bottom drive in each full-height drive bay is 4 and the default SCSI address for the top drive is 5 as shown in “MSL4048 parallel SCSI tape drive default
SCSI addresses” (page 27).
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Figure 15 MSL4048 parallel SCSI tape drive default SCSI addresses
1. Tape drives with SCSI address 4
2. Tape drives with SCSI address 5
MSL8048 and MSL8096: The default SCSI address for all tape drives is 4.
NOTE: Use the Library & Tape Tools (L&TT) to check your server's parallel SCSI configuration.
L&TT is available without cost from the L&TT website at http://www.hpe.com/support/TapeTools.
Preparing the host
IMPORTANT: Use proper procedures to prevent electrostatic discharge (ESD) (see “Appendix:
Electrostatic discharge” (page 212)). Use wrist-grounding straps and anti-static mats when handling
internal components.
Follow these general steps:
If you aren’t the system administrator of the host computer, check with the system administrator before powering off the computer.
For a library with FC drives, install an FC HBA or verify that you have sufficient ports available on a compatible FC switch. For configuration requirements, see “Planning the Fibre Channel
configuration” (page 22).
For a library with SAS drives, if necessary, install a SAS HBA with an external SAS connector that supports multiple LUNs. Refer to the host computer and HBA documentation for installation information. For configuration requirements, see “Planning the SAS
configuration” (page 23).
For a library with parallel SCSI drives, install a parallel SCSI HBA that supports multiple LUNs. Refer to the host computer and HBA documentation for installation information. For HBA requirements, see “Planning the SCSI configuration” (page 25).
Verify that multiple LUN support is enabled on the HBA and operating system.
Install application software and compatible drivers on the host computer. See the application software manuals for installation and configuration information.
Install the Library & Tape Tools (L&TT) diagnostic utility to see what devices are connected to the host, verify the installation, upgrade firmware, and aid in troubleshooting. Download L&TT without charge from:
http://www.hpe.com/support/TapeTools
Choosing a location
If you plan to mount the tape library in a rack, select an open rack location, ideally near the center of the rack or higher, with access to the host server and a power outlet.
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IMPORTANT: The library must be mounted on the enclosed rack rails. Placing the library on a surface, such as a table top or rack shelf, could result in library errors.
If installing the library with the library extender, determine the master and lower units, and install them in adjacent rack locations, with the master library directly above the lower library. To install the extender, both libraries must be installed in the rack rails.
Table 8 Library extender supported configurations
Lower LibraryMaster Library
MSL2024MSL4048
MSL4048MSL4048
MSL2024MSL8096
MSL4048MSL8096
Choose a location that meets the criteria shown in Location criteria (page 28):
Table 9 Location criteria
DefinitionCriteria
The library must be mounted in rack rails. Placing the library on a surface, such as a table top or rack shelf could result in library errors.
Tabletop requirements
Do not place the tape library on the floor or other carpeted surface.
Do not place the library on its sides or upside down, or stack items on top of it.
HPE Standard Series Racks, HPE Enterprise Series Racks, HPE Advanced Series Racks, HPE Rack System/E, and earlier generation HPE 9.5 mm Square-Hole Racks
Rack requirements
MSL2024: 2URack space
requirements
MSL4048: 4U
MSL8048 and MSL8096: 8U
10-35º C (50-95º F)Room temperature
AC power voltage: 100-127 VAC; 200-240 VACPower source
Line frequency: 50-60 Hz
Place the device near an AC outlet. The AC power cord is the product's main AC disconnect device and must be easily accessible at all times.
MSL2024: 13.6 kg (29.9 lb) — 15.6 kg (34.3 lb)Weight without media
MSL4048: 18.6 kg (40.9 lb) — 24.6 kg (54.1 lb)
MSL8048 and MSL8096: 44.6 kg (98.3 lb) — 46.6 kg (102.7 lb)
MSL2024: 18.4 kg (40.5 lb) — 20.4 kg (44.9 lb)Weight with media
MSL4048: 28.2 kg (62.0 lb) — 34.2 kg (75.2 lb)
MSL8048: 54.2 kg (117.4 lb) — 56.2 kg (121.9 lb)
MSL8096: 66.8 kg (147.2 lb) — 68.8 kg (151.7 lb)
Place the tape library in an area with minimal sources of particulate contamination. Avoid areas near frequently used doors and walkways, stacks of supplies that collect dust, printers, and smoke-filled rooms.
Air quality
Excessive dust and debris can damage tapes and tape drives.
20-80 percent relative humidity non-condensingHumidity
Back: Minimum of 15.4 cm (6 inches)Clearance
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Table 9 Location criteria (continued)
DefinitionCriteria
Front: Minimum of 30.8 cm (12 inches)
Sides: Minimum of 5.08 cm (2 inches)
Unpacking the shipping container
CAUTION: If the temperature in the room where the library will be installed varies 15ºC (30ºF) from the room where it was stored, allow it to acclimate to the surrounding environment for at least 12 hours before unpacking it from the shipping container.
Unpacking the library:
1. Clear a level work surface near where you will place the library.
2. Inspect the container for shipping damage. If you notice any damage, report it to the shipping company immediately.
3. Remove the packaging, accessories, and library from the box one layer at a time.
4. Place the library on a level work surface.
CAUTION: Do not place the library on either end or its sides as this might damage it.
5. Carefully remove the foam padding and then the bag from the library.
6. Save the packaging materials to move or ship the library in the future.
7. Verify that you received the following components:
Tape library
Ethernet cable
Two rack rails with packets of rack hardware
8. Verify that you have the necessary cables.
For a library with FC drives, you must provide an FC cable for each FC port you plan
to use. See “Cable requirements” (page 23).
For a library with SAS drives, you must provide a SAS cable with the correct connector
for your HBA. See “Cable requirements” (page 24).
To use the RMI, you must provide an Ethernet cable.
Removing the shipping lock
Skip this step for the MSL8048 and MSL8096.
The shipping lock prevents the robotic transport mechanism from moving during shipment. You must remove the shipping lock before powering on the library. The shipping lock is held in place with a piece of tape and is located in the top center of the library. After removing the shipping lock, store it on the back panel of the library for future use.
To remove and store the shipping lock:
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1. Locate the tape and shipping lock at the top of the library.
2. Remove the tape, and then remove the lock.
3. Store the lock on the back panel. The shipping lock storage location for the MSL4048 is on the back panel, similar to the location on the MSL2024.
Installing the library in a rack
The MSL8048 and MSL8096 libraries must be installed in a rack with the supplied rails.
WARNING! The MSL2024 weighs up to 15.6 kg (34.3 lb) without media and up to 20.4 kg (44.9 lb) with media (24 cartridges). The MSL4048 weighs up to 24.6 kg (54.1 lb) without media and up to 34.2 kg (75.2 lb) with media (48 cartridges). The MSL8048 weighs up to 46.6 kg (102.7 lb) without media and up to 66.5 kg (151.7 lb) with media (48 cartridges). The MSL8096 weighs up to 46.6 kg (102.7 lb) without media and up to 68.8 kg (151.7 lb) with media (96 cartridges).
When moving the library, to reduce the risk of personal injury or damage to the library: 1) observe local health and safety requirements and guidelines for manual material handing, 2) always remove all tapes to reduce the overall weight of the library, and 3) obtain adequate assistance to lift and stabilize the library during installation or removal.
The library is installed easily into the HPE Standard Series Racks, HPE Enterprise Series Racks, HPE Advanced Series Racks, HPE Rack System/E, and earlier generation HPE 9.5 mm Square-Hole Racks. You need a #2 and a #3 Phillips screwdriver for this procedure.
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Two rails
Hardware packets containing M6 screws.
Select the hardware packet for your rack
Applicable racksPacket label
HPE supported racks with 7.1 mm round holes in the rack column7.1 mm Round-Hole Rack
HPE supported racks with 9.5 mm square holes in the rack column9.5 mm Square-Hole Rack
Install the rails
1. Using the screws from the packet for your rack and a #3 Phillips screwdriver, secure the front of one rail to the front of the rack. The support platform of each rail is tapered, narrowing towards the rear.
2. Extend the rail to the depth of the rack and secure the rail to the back of the rack.
3. Repeat steps 1 and 2 to install the other rail.
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4. For the MSL4048, MSL8048, and MSL8096 insert the clip nuts on the front of the rack in the locations shown. These will be used to secure the library to the rack.
MSL8048 and MSL8096MSL4048
2. Rail screw location1. Clip nut location
4. U marker3. Bottom of the library
Install the library in the rack
1. Slide the library onto the rails.
2. From the front of the library, secure the front bezel to the rack using a #2 Phillips screw driver placed through the small holes in the mounting bracket. Tighten the captive screws on each side of the library until they are seated.
Installing the tabletop conversion kit
The Rack to Tabletop Conversion Kit supports the edges of the library, but is not a structural top.
IMPORTANT: Do not place any weight on top of the tape library, even with the cover installed.
To install the cover:
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1. Place the cover on a flat, level surface behind the device.
2. Slide the device into the cover until the front panel of the device is aligned with the cover (see Figure 16 (page 33)).
Figure 16 Installing the tabletop conversion cover
3. Tighten the captive screws on the front panel until the cover is secure.
Installing tape drives
If the library does not have a tape drive installed, install the tape drives now. If the library already has a tape drive and you purchased additional tape drives, you can install them now or wait until after the library installation is complete.
To install tape drives:
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1. Locate an appropriate vacant drive bay on the back of the library.
MSL2024:
The first tape drive should be installed in the bottom drive bay. If the first tape drive is a half-height tape drive, you can install an additional half-height tape drive in the top bay.
MSL4048:
The first tape drive should be installed in the bottom drive bay. Install each additional tape drive in the drive bay directly above the existing tape drives. If you leave a space and later add a tape drive in the space, the new tape drive will be assigned the next higher drive number, leaving the tape drives numbered out of order. If the settings are restored to the factory defaults or the library is power-cycled, the drives will be renumbered and you might need to update the configuration of your backup servers.
NOTE: The library will not operate with a full-height tape drive installed in the second and third half-height drive bays. Install a full-height tape drive either in the bottom two drive bays or the top two drive bays.
NOTE: If you plan to partition the library into two logical libraries, the second tape drive must be installed in the third half-height drive bay. For tape drive locations for two logical libraries, see “MSL4048 and MSL8096 Tape Libraries partitioned into two logical libraries”
(page 20).
MSL8048 and MSL8096:
The first tape drive should be installed in the bottom drive bay. The MSL8048 and MSL8096 have four tape drive connectors in the locations where full-height tape drives would be installed. When installing a half-height tape drive, install it in the drive bay directly above a full-height tape drive or above a half-height drive and half-height face plate pair as shown in Figure 17 (page 34).
Figure 17 MSL8048 and MSL8096 locations for half-height drives
NOTE: If you plan to partition the library into two logical libraries, the second tape drive
must be installed in the third drive half-height bay. For tape drive locations for two logical libraries, see “MSL4048 and MSL8096 Tape Libraries partitioned into two logical libraries”
(page 20).
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2. Remove the face plate covering the drive bay by removing the screws holding it in place. Remove one drive bay cover to install a half-height tape drive; remove two drive bay covers to install a full-height tape drive.
3. Holding the tape drive by the handle and supporting it from the bottom, position the drive on the alignment rails and then slide the tape drive into the drive bay until it is flush with the back of the library.
4. Tighten the blue captive screws with your fingers to secure the tape drive to the chassis.
CAUTION: All drive bays without tape drives installed must have drive bay covers installed.
Installing a redundant power supply
If you have a redundant power supply for the MSL4048, MSL8048, or MSL8096 tape library, you can install it now or wait until the installation process is complete.
To install the redundant power supply:
1. Verify that the power to the library is off and the power cord is not attached.
2. On the back of the library, locate the second power supply bay, which is directly above the existing power supply.
3. Using a #2 Phillips screwdriver, remove the screws that attach the bay cover to the chassis.
4. Position the new power supply on the alignment rails and push it into the library until it is flush with the back panel.
5. Tighten the blue thumbscrews by hand to secure the power supply to the chassis.
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Changing the SCSI address (parallel SCSI drives only)
The pre-configured SCSI address for all full-height tape drives in the MSL2024 and MSL4048, and for all drives in the MSL8048 and MSL8096 is 4. For half-height drives in the MSL2024 and MSL4048, the bottom drive of any pair has SCSI address 4 and the top drive has SCSI address
5. If these pre-configured addresses will not be unique on a bus, you must change the SCSI ID of one or more tape drives before connecting the library to the computer.
To change the SCSI ID:
1. Plug the power cord into the power connector on the back panel and then plug the cord into the power outlet.
2. From the front panel, push the round power button to power on the device.
3. From the front panel, set the new SCSI ID for any drives that must have a different SCSI ID. For the MSL2024, see “Changing the SCSI address — parallel SCSI drives
(Configuration> Change Drive)” (page 98). For the MSL4048, MSL8048, or MSL8096, see “Changing the drive configuration (Configuration > Drives)” (page 123).
4. Power off the device by depressing the power button on the front panel.
TIP: The SCSI ID can also be changed from the RMI Configure > Drive screen once the RMI is configured. See “Changing the drive configuration” (page 72).
Connecting the FC cable
1. Remove the FC port caps if necessary. Attach one end of the FC cable to Port A on the tape drive.
2. Attach the other end of the FC cable to a switch or HBA.
NOTE: Using both ports on a dual-port drive requires path failover or multipath capability in the host application.
Connecting the SAS cable
1. Determine which end of the cable to plug into the HBA.
For a cable with a single connector on each end, the end with the same type of connector
as the HBA is the HBA end.
For a SAS fanout cable, the end of the cable with a single connector is the HBA end.
2. Attach the HBA end of the SAS cable to the HBA port.
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3. Attach the drive end of the cable to Port A on the tape drive.
If you are using a SAS fanout cable, attach one mini-SAS connector to the port on each tape drive. The unused ends of the SAS fanout cable are single channel and not suitable for use with disk arrays. Use the other ends to connect additional tape drives, or coil and secure them to the rack to minimize stress on the connectors.
NOTE: Each tape drive uses one channel and the cable recommended for use with the library maps each of the four channels from the HBA to one channel on the drive end.
You can plug any of the four drive connectors into any tape drive.
TIP: Mini-SAS connectors are keyed. Do not force a mini-SAS connector into the tape drive’s port because they might be keyed differently.
NOTE: SAS signal rates require clean connections between the HBA and tape drive. Do not use adapters or converters between the HBA and the tape drive. For reliable operation, use a maximum SAS cable length of 6 meters.
Connecting the parallel SCSI cable
NOTE: LTO-3 and LTO-4 tape drives are Ultra 320 SCSI LVD devices. Use only cables and terminators specified for Ultra 320 or labeled as MultiMode. LTO-2 tape drives are Ultra 160 SCSI LVD/SE devices; use only cables and terminators specified for Ultra 160 or Ultra 320, or labeled as MultiMode.
NOTE: For optimal performance, a parallel SCSI tape drive should be the only device on the bus.
To connect the parallel SCSI cable to the device:
1. Hewlett Packard Enterprise recommends that the host server be powered off before attaching new devices.
2. Attach one end of the parallel SCSI cable (included in the accessory package) to one of the connectors on the back panel of the tape drive.
3. Attach the other end of the parallel SCSI cable to the connector on the parallel SCSI host bus adapter or to the connector on the previous device on the parallel SCSI bus.
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NOTE: The host bus adapter should be Low Voltage Differential Signaling (LVDS). A Single-Ended (SE) SCSI host bus adapter works, but severely degrades performance and limits cable length. If any SE devices are on the same parallel SCSI bus, all of the devices on the parallel SCSI bus slow to SE speed, which severely degrades performance. Never attach an LTO-3 or LTO-4 tape drive to an SE SCSI bus.
4. Attach the terminator to the remaining parallel SCSI connector on the back panel of the tape drive if the tape library is the last or only device on the parallel SCSI bus. Otherwise, attach one end of a parallel SCSI cable to the remaining port and the other end to the next device on the parallel SCSI bus. Make sure the last device on the parallel SCSI bus is properly terminated.
IMPORTANT: For the library and tape drives to operate correctly, each SCSI tape drive must have a SCSI terminator unless the tape drive is part of a properly terminated chain. This includes tape drives without an attached SCSI cable.
Powering on the library
WARNING! To reduce the risk of electric shock or damage to the equipment:
Use an approved power cord. If you have questions about the type of power cord to use, contact your authorized service provider.
You must use a power cord rated for your product and for the voltage and current marked on the electrical ratings label of the product. The voltage and current rating of the cord must be greater than the voltage and current rating marked on the product.
To power on the tape library:
1. If you plan to use the RMI, connect an Ethernet cable to a working LAN connection and to the Ethernet connector on the back of the tape library.
2. Attach the power cable to the power connector on the back panel of the tape library.
3. Plug the power cable into the nearest properly grounded power outlet.
4. Power on the tape library by pressing the power button located on the front panel. Check the LCD screen to make sure it has power. If not, check the power connections and your power source. During the Power On Self Test (POST), all four LEDs are illuminated briefly, followed by a flashing Ready LED. When the initialization sequence is complete, the Home screen is displayed. If the inventory takes over five minutes, the splash screen is displayed. Press any button to see the Home screen.
5. Plug in the host server and all attached devices.
6. Power on any other devices you powered off earlier.
7. Power on the server.
Configuring the tape library
Now that the tape library is connected to the host and powered on, configure it for your environment.
To configure the tape library:
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1. Set the administrator password. Setting an administrator password provides access to the administrator functions with the RMI or OCP, and restricts access to administrator functions to only those who know the administrator password. The tape library comes with a null administrator password, which until set allows unrestricted access to all administrative functions through the OCP but not the RMI. Once the administrator password has been set from the OCP, it can be changed from either the OCP or RMI. (For the MSL2024, see
“Changing the administrator password (Configuration > Change Admin Password)” (page 96).
For the MSL4048, MSL8048, and MSL8096, see “Changing the administrator password
(Configuration > Set Admin Password)” (page 124).)
2. Set the date and time. The date and time are used by the tape library to record events and should be set during the initial installation process. (See “Setting the date and time
(Configuration > Library Date/Time)” (page 100).) (For the MSL2024, see “Setting the date and time (Configuration > Library Date/Time)” (page 100). For the MSL4048, MSL8048, and
MSL8096, see “Setting the Library date and time (Configuration > Set Date and
Time)” (page 126).)
3. Configure the tape library network settings. Configuring the tape library network settings enables you to monitor, configure, and control most tape library functions from the RMI. By default, the device will obtain an IP address from an IPv4 DHCP server. Optionally, you can configure the device to use a static IP address. Once logged into the RMI, you can administer further network changes through the RMI. (For the MSL2024, see “Configuring network
settings (Configuration > Configure Network Settings)” (page 101). For the MSL4048,
MSL8048, and MSL8096, see “Changing the network configuration (Configuration > Network
Configuration)” (page 124).)
The device supports IPv4 and IPv6 Internet Protocols. By default, the device is configured to use IPv4, the most common version. You can enable IPv6 or both Internet Protocols from the OCP or RMI. You must finish configuring IPv6 from the RMI. (See “Changing the network
configuration” (page 73).)
4. Configure the Fibre Channel ports (Fibre Channel tape drives only).
Table 10 Recommended FC port settings
LTO-6 and earlier generationLTO-7Parameter
AutomaticAutomaticFibre speed
Auto DetectPort type
Loop if the drive has a direct connection to the host HBA
Automatic if the drive is connected to a switch
The drive will choose the appropriate settings. To change the settings from the RMI, see
“Changing the drive configuration” (page 72). To change the settings from the OCP, see “Changing the drive configuration — Fibre Channel drives (Configuration> Change Drive)” (page 98) for the MSL2024 or “Changing the drive configuration (Configuration > Drives)” (page 123) for the MSL4048, MSL8048, and MSL8096.
Verifying the connection
To verify the connection between the host computer and the tape library:
1. Install the application software and/or drivers that are compatible with the tape library. Backup software packages might require additional software or licensing to communicate with the robotics. For software compatibility information, see the Data Agile BURA Compatibility Matrix at:
http://www.hpe.com/storage/buracompatibility
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2. Verify the connection between the library and the host:
Install the Library & Tape Tools Diagnostic/Installation Check Utility onto the host computer. This utility verifies that the unit is connected and communicating with the host server. It also verifies that the device is functioning and provides diagnostic information. Run the Library & Tape Tools Installation Check from the programs menu to verify your connections. L&TT is available without cost at:
http://www.hpe.com/support/TapeTools
Confirm that the host server's operating system recognizes the library. In Windows, look for tape drives and media changers in the Device Manager.
For more information on verifying the connection of parallel SCSI devices, consult the operating system documentation.
Labeling and loading the tape cartridges
The library will power on without cartridges, but needs cartridges before performing data read and write operations, or any tests or operations that transfer cartridges.
The library will operate without barcode labels on the cartridges. Using barcode labels in production environments improves inventory time in the library and eases cartridge handling processes outside the library.
Labeling tape cartridges
Attaching a bar code label to each tape cartridge enables the library and application software to identify the cartridge quickly, thereby speeding up inventory time. Make it a practice to use bar code labels on your tape cartridges.
LTO Ultrium tape cartridges have a recessed area located on the face of the cartridge next to the write-protect switch. Use only this recessed area for attaching the adhesive-backed bar code label. Only apply labels as designated.
IMPORTANT: The misuse and misunderstanding of bar code technology can result in backup and restore failures. To ensure that your bar codes meet Hewlett Packard Enterprise quality standards, always purchase them from an approved supplier and never print bar code labels yourself. For more information, see the Bar Code Label Requirements, Compatibility, and Usage white paper available from the Hewlett Packard Enterprise Information Library.
Loading cartridges
You can use the mailslot to import and export tape cartridges. Or, to load or unload multiple tape cartridges at a time, remove the magazines and load the cartridges into them.
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1. Remove one of the magazines from the library with the RMI or OCP:
RMI: see “Releasing and replacing the magazines” (page 82).
MSL2024 OCP: see “Unlocking, removing, and replacing magazines (Operations >
Unlock Left or Right Magazine)” (page 104).
MSL4048, MSL8048, and MSL8096 OCP: see “Unlocking, removing and replacing
magazines (Operations > Unlock Left/Right Magazines)” (page 127).
The library will not perform any other action while a magazine is out of the device.
2. Insert the tape cartridges into the slots. See “Magazines” (page 47).
3. Replace the magazine into the library.
4. Repeat steps 1 through 3for each of the other magazines.
Verifying the installation
Verify that the device has the current firmware revision. To see the firmware revision on the MSL2024 front panel:
1. From the Home screen, press Next until the display shows Status/Information. Press Enter.
2. Press Next until the display shows Library Information. Press Enter.
3. Press Next until the display shows the Firmware Rev. To see the firmware revision on the MSL4048, MSL8048, and MSL8096 front panel:
1. Use the control keys to navigate to Info > Identity > Library.
2. The Library Controller FW Revision field shows the library firmware revision.
To find the current firmware revision, visit the Hewlett Packard Enterprise Support website at
http://www.hpe.com/support/hpesc.
If necessary, update the device firmware:
From the RMI, see “Determining and updating firmware ” (page 84).
From the MSL2024 OCP, see “Upgrading firmware (Support > Library FW Upgrade, Support>
Drive FW Upgrade)” (page 109).
From the MSL4048, MSL8048, and MSL8096 OCP, see “Updating library and drive firmware
(Support > FW Upgrade)” (page 129).
Using Library and Tape Tools (L&TT), which can be downloaded free of charge from http://
www.hpe.com/support/TapeTools.
After configuring the tape library, you can save the configuration settings to a USB flash drive from the OCP or to a file from the RMI Configuration > Save/Restore screen. Having a backup of the tape library configuration is helpful when recovering from a configuration error, setting up multiple devices with similar configurations, or if the tape library needs service. See “Saving and
restoring the device configuration and restoring factory defaults” (page 80).
Configuring additional features
The tape library has many features to customize it for your organization.
Naming the tape library, which is done from the RMI Configuration > Network screen. See
“Changing the network configuration” (page 73).
Partitioning a library with multiple tape drives into logical libraries. See “Changing the system
configuration” (page 66).
Enabling and configuring SNMP network management or Command View TL TapeAssure. See “Configuration > Network Management” (page 75).
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Setting up email event notification. See “Setting event notification parameters” (page 79).
To use the RMI and OCP in Japanese, enable the Japanese language option through the
RMI. See “Changing the system configuration” (page 66).
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3 Tape cartridges and magazines
This chapter explains which media to use with the tape library, and how to label and write-protect your tape cartridges. Careful labeling and handling of the tape cartridges will prolong the life of the tape cartridges and the tape library.
Tape cartridges
Use the data and cleaning tape cartridges designed for your model of tape library.
NOTE: The LTO-3 and later tape drives support both rewriteable and WORM data cartridges. Write-Once, Read-Many (WORM) data cartridges provide an enhanced level of data security against accidental or malicious alteration of data on the tape cartridge. The WORM data cartridge can be appended to maximize the full capacity of the tape cartridge, but you will be unable to erase or overwrite data on the cartridge. WORM data cartridges are clearly identified by their distinctive, two-tone cartridge color. To see whether your backup or archive software application supports WORM cartridges, see the Storage Media website at http://www.hpe.com/info/
storagemedia.
Using and maintaining tape cartridges
CAUTION: Do not degauss LTO data cartridges! These data cartridges are pre-recorded with a magnetic servo signal. This signal is required to use the cartridge with the tape drive. Keep magnetically charged objects away from the cartridge.
To ensure the longest possible life for your data cartridges, follow these guidelines:
Use only the data cartridges designated for your device.
Clean the tape drive when the Clean drive LED is illuminated.
CAUTION: Use only Ultrium Universal cleaning cartridges.
Do not drop a cartridge. Excessive shock can damage the internal contents of the cartridge or the cartridge case itself, making the cartridge unusable.
Do not expose data cartridges to direct sunlight or sources of heat, including portable heaters and heating ducts.
The operating temperature range for data cartridges is 10 to 35º C. The storage temperature range is -40 to +60º C in a dust-free environment in which relative humidity is always between 20 percent and 80 percent (non-condensing).
If the data cartridge has been exposed to temperatures outside the specified ranges, stabilize the cartridge at room temperature for the same length of time it was exposed to extreme temperatures or 24 hours, whichever is less.
Do not place data cartridges near sources of electromagnetic energy or strong magnetic fields such as computer monitors, electric motors, speakers, or X-ray equipment. Exposure to electromagnetic energy or magnetic fields can destroy data and the embedded servo code written on the media by the cartridge manufacturer, which can render the cartridge unusable.
Place identification labels only in the designated area on the cartridge.
Labeling tape cartridges
The device contains a bar code reader that reads the tape labels and stores the inventory data in memory. The device then provides the inventory information to the host application, OCP, and RMI. Having a bar code label on each tape cartridge enables the bar code reader to identify the
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cartridge quickly, thereby speeding up inventory time. Make it a practice to use bar code labels on your tape cartridges.
TIP: The bar code scanner must scan each tape or the back of the storage slot until it reads the bar code label for the cartridge or storage slot, or determines that the slot is empty. The bar code scanner can identify a properly labeled cartridge on the first scan. It can identify an empty slot on the second scan. It will try several more scans and then tap on the cartridge before determining that an unlabeled cartridge is in the slot, which takes about four times as long as identifying a properly labeled cartridge. The inventory time for an MSL8048 or MSL8096 filled with unlabeled cartridges is about 30 minutes. Even if you do not need the bar code information, use bar code labels to speed up inventory time.
A proper bar code label includes the Media ID in the last two characters of the bar code. LTO-3 and earlier generation tape drives prevent later generation media from being loaded into the drive. If an LTO-4, LTO-5, LTO-6, or LTO-7 tape drive is installed in the library or is in the removed state, the library will not load an unlabeled cartridge into an LTO-3 or earlier generation tape drive.
Though not recommended, checking Ignore Barcode Media ID in the RMI Configuration > System screen will keep the tape library from interpreting bar code Media IDs.
The host software might track the following information via the associated bar code:
Date of format or initialization
Tape's media pool
Data residing on the tape
Age of the backup
Errors encountered while using the tape (to determine if the tape is faulty)
IMPORTANT: Misusing and misunderstanding bar code technology can result in backup and restore failures. To ensure that your bar code labels meet Hewlett Packard Enterprise’s quality standards, always purchase them from an approved supplier and never print bar code labels yourself. To purchase bar code labels, see the Hewlett Packard Enterprise Storage Media website at:
http://www.hpe.com/storage/storagemedia
For more information, see the Bar Code Label Requirements, Compatibility and Usage white paper available from http://www.hpe.com/support/storage.
LTO tape cartridges have a recessed area located on the face of the cartridge next to the write-protect switch. Use this area for attaching the adhesive-backed bar code label. Only apply labels as shown:
Figure 18 Apply the label within the recessed area
IMPORTANT: The bar code label should only be applied as shown, with the alphanumeric
portion facing the hub side of the tape cartridge. Never apply multiple labels onto a cartridge because extra labels can cause the cartridge to jam in a tape drive.
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Write-protecting tape cartridges
All rewriteable data cartridges have a write-protect switch to prevent accidental erasure or overwriting of data. Before loading a cartridge into the device, make sure the write-protect switch on the front of the cartridge is in the desired position.
Slide the switch to the left to allow the device to write data to the cartridge (see
“Write-protecting the data cartridge” (page 45), 1).
Slide the switch to the right to write-protect the cartridge. An indicator, such as a red mark or small padlock, is visible showing that the cartridge is write-protected (see “Write-protecting
the data cartridge” (page 45), 2).
Figure 19 Write-protecting the data cartridge
2. Write-protected1. Write-enabled
4. Bar code label3. Write-protect switch
5. Insertion arrow
Read and write compatibility
Hewlett Packard Enterprise Ultrium data cartridges are fully supported and compatible with all Ultrium tape products (see “Backward read compatibility” (page 45)). Because Hewlett Packard Enterprise Ultrium media is Ultrium logo compliant, it can be used with any other non-Hewlett Packard Enterprise tape drivethat bears the Ultrium logo.
Table 11 Read and write compatibility
LTO-7 driveLTO-6
drive
LTO-5 drive
LTO-4 drive
LTO-3 driveLTO-2
drive
LTO-1 drive
IncompatibleIncompatibleIncompatibleIncompatibleRead onlyRead/WriteRead/WriteLTO-1 media
IncompatibleIncompatibleIncompatibleRead onlyRead/WriteRead/WriteIncompatibleLTO-2 media
IncompatibleIncompatibleRead onlyRead/Write (no encryption)
Read/WriteIncompatibleIncompatibleLTO-3 media
IncompatibleRead onlyRead/WriteRead/WriteIncompatibleIncompatibleIncompatibleLTO-4 media
— unencrypted
IncompatibleRead only
with
Read/Write with
Read/Write with
IncompatibleIncompatibleIncompatibleLTO-4 media
— encrypted
encryption key
encryption key
encryption key
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Table 11 Read and write compatibility (continued)
LTO-7 driveLTO-6
drive
LTO-5 drive
LTO-4 drive
LTO-3 driveLTO-2
drive
LTO-1 drive
Read onlyRead/WriteRead/WriteIncompatibleIncompatibleIncompatibleIncompatibleLTO-5 media
— unencrypted
Read only with
Read/Write with
Read/Write with
IncompatibleIncompatibleIncompatibleIncompatibleLTO-5 media
— encrypted
encryption key
encryption key
encryption key
Read/WriteRead/WriteIncompatibleIncompatibleIncompatibleIncompatibleIncompatibleLTO-6 media
— unencrypted
Read/Write with
Read/Write with
IncompatibleIncompatibleIncompatibleIncompatibleIncompatibleLTO-6 media
— encrypted
encryption key
encryption key
Read/WriteIncompatibleIncompatibleIncompatibleIncompatibleIncompatibleIncompatibleLTO-7 media
— unencrypted
Read/Write with
IncompatibleIncompatibleIncompatibleIncompatibleIncompatibleIncompatibleLTO-7 media
— encrypted
encryption key
CAUTION: LTO-2 and LTO-3 tape drives require the most recent firmware to immediately identify LTO-4 media. Without the most recent firmware, loading an LTO-4 cartridge into an earlier generation drive can result in a long media identification and unload time. The drive might not identify the media and then return a load error before the application software times out waiting for the load. For proper operation, keep tape drives updated to the most recent firmware.
Ordering tape cartridges
Use Hewlett Packard Enterprise storage media to prolong the life of the tape drive. To learn more about, or to purchase media, see:
http://www.hpe.com/info/storagemedia
Table 12 LTO-4 Ultrium 1760Ultrium 1760 and 1840 tape drive
Part numberCartridge type
C7974AHPE LTO-4 Ultrium 1.6TB RW Data Cartridge, green
C7974WHPE LTO-4 Ultrium 1.6TB WORM Data Cartridge, two-tone (green and gray)
C7978AHPE Ultrium universal cleaning cartridge, (50 cleans), orange
Table 13 LTO-5 Ultrium 3000Ultrium 3000 and 3280 tape drive
Part numberCartridge type
C7975AHPE LTO-5 Ultrium 3TB RW Data Cartridge, blue
C7975WHPE LTO-5 Ultrium 3TB WORM Data Cartridge, two-tone (blue and gray)
C7978AHPE Ultrium universal cleaning cartridge, (50 cleans), orange
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Table 14 LTO-6 Ultrium 6250 tape drive
Part numberCartridge type
C7976AHPE LTO-6 Ultrium 6.25TB MP RW Data Tape, purple
C7976BHPE LTO-6 Ultrium 6.25TB BaFe RW Data Tape, purple
C7976WHPE LTO-6 Ultrium 6.25TB MP WORM Data Tape, two-tone (purple and gray)
C7976BWHPE LTO-6 Ultrium 6.25TB BaFe WORM Data Tape, two-tone (purple and gray)
C7978AHPE Ultrium universal cleaning cartridge, (50 cleans), orange
Table 15 LTO-7 Ultrium 15000 tape drive
Part numberCartridge type
C7977AHPE LTO-7 Ultrium 15TB MP RW Data Tape, blue
C7977BHPE LTO-7 Ultrium 15TB BaFe RW Data Tape, blue
C7977WHPE LTO-7 Ultrium 15TB MP WORM Data Tape, two-tone (blue and gray)
C7977BWHPE LTO-7 Ultrium 15TB BaFe WORM Data Tape, two-tone (blue and gray)
C7978AHPE Ultrium universal cleaning cartridge, (50 cleans), orange
Magazines
The device has removable magazines. Magazine access is password protected. For safety reasons, the robotic motion is stopped when a magazine is removed.
The magazines can be released using the OCP, the RMI, or by a manual release. Hewlett Packard Enterprise recommends releasing the magazine using the OCP or RMI. The magazine must only be removed manually when the OCP or RMI process has failed, or the device no longer has power.
IMPORTANT: To manually release a magazine, see “Releasing the magazines
manually” (page 145). However, this manual process should only be used if the magazine cannot
be released using the OCP or the RMI.
The slot numbering scheme for the MSL2024 is shown in Figure 20 (page 48).
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Figure 20 MSL2024 slot numbering with the single mailslot enabled
When the mailslot is disabled, the mailslot (M1) becomes Slot 1 and all other slots are re-numbered accordingly.
On the MSL4048, MSL8048, and MSL8096, the storage slots are numbered starting with the of the lower-left magazine, as shown in Figure 21 (page 48), Figure 22 (page 49), and
Figure 23 (page 49).
Figure 21 MSL4048 slot numbering with mailslot disabled
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Figure 22 MSL8048 slot numbering with mailslot disabled
Figure 23 MSL8096 slot numbering with mailslots disabled
When the MSL4048 or MSL8048 mailslot, or the MSL8096 lower-left mailslot is enabled, all of the storage slot numbers are adjusted, as shown in Figure 24 (page 50). The storage slots in the other magazines are renumbered accordingly.
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Figure 24 MSL4048, MSL8048, and MSL8096 lower-left magazine slot numbering with mailslot enabled
On the MSL8096, when the upper-right mailslot is enabled, the numbering of the storage slots in the other magazines is not affected. Mailslot numbering for the upper-right magazine when just the upper-right mailslot is enabled is shown in Figure 25 (page 50). When both mailslots are enabled, the mailslot numbers in the upper-right magazine are adjusted, as shown in
Figure 26 (page 50).
Figure 25 MSL8096 upper-right magazine slot numbering with only the upper-right mailslot enabled
Figure 26 MSL8096 upper-right magazine slot numbering with both mailslots enabled
TIP: For the slot numbering for your library in its current configuration, see the RMI's Viewing
the tape cartridge inventory (page 64).
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4 Operating the tape library
The tape library can be operated by the following methods:
Remote management interface (RMI) — this interface lets you monitor and control the tape library from a web page. You can access most tape library functions from the RMI.
Operator control panel (OCP) — this interface lets you operate the device from the front panel.
Host backup software — You can perform any functions provided by the backup software.
NOTE: The device's network settings must be configured and the administrator password set
to use the RMI.
Using the RMI
Overview
The RMI lets you monitor and control your device through the World Wide Web (WWW). The RMI hosts a dedicated, protected Internet site that displays a graphical representation of your device.
Before using the RMI, you must configure the device network settings and set the administrator password with the OCP. (See “Configuring network settings (Configuration >
Configure Network Settings)” (page 101) and “Changing the administrator password (Configuration > Change Admin Password)” (page 96).)
To start the RMI, open any HTML browser and enter the IP address of the device in the browser's address bar.
TIP: Check the Help screens in the RMI for additional information. The help pages are updated with most firmware updates and often contain technical details that are not contained in this document. To access RMI help, click Help on the right side of the Web page banner, as shown in “Getting help” (page 54).
The following functions are available through the RMI:
“Identity ” (page 54)
“Viewing static device information” (page 54)
“Viewing static drive information” (page 56)
“Viewing network information” (page 59)
“Status” (page 60)
“Viewing dynamic device information” (page 60)
“Viewing dynamic drive information” (page 62)
“Viewing the tape cartridge inventory ” (page 64)
“Configuration” (page 66)
“Changing the system configuration” (page 66)
“Changing the drive configuration” (page 72)
“Changing the network configuration” (page 73)
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“Configuration > Network Management” (page 75)
“Changing the administrative password” (page 77)
“Setting date/time” (page 78)
“Setting error log mode” (page 79)
“Setting event notification parameters” (page 79)
“Saving and restoring the device configuration and restoring factory defaults” (page 80)
“Operations” (page 81)
“Moving media” (page 81)
“Updating the current media inventory” (page 82)
“Releasing and replacing the magazines” (page 82)
“Support” (page 83)
“Performing general diagnostics” (page 83)
“Service - Service restricted” (page 83)
“Determining and updating firmware ” (page 84)
“Rebooting the device” (page 85)
“Viewing logs” (page 85)
“Cleaning tape drive” (page 86)
“Downloading a support ticket” (page 86)
Login
To login, select the Account Type, enter a password if required, and then click Sign In. See
Figure 27 (page 52).
Figure 27 RMI login page
Account Types:
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User—no password is required (leave the password box blank).
Administrator — the administrator password is required. The same administrator password
is used for the RMI and OCP. There is not a default administrator password; the administrator password must be set with the OCP before it can be used with the RMI. If the administrator password is lost, contact Hewlett Packard Enterprise customer service to generate a temporary password that will grant administrator access.
Service—access to this level is by Hewlett Packard Enterprise Service personnel only. The service password is set at the factory. The same service password is used for the RMI and OCP.
The user login provides access to the Identity and Status options, but not the Configuration, Operations, and Support options. Administrator level provides access to all screens except for the Log configuration and Hewlett Packard Enterprise Service screens.
TIP: By default, the administrator password is unset; all of the digits are null. You must set the administrator password from the OCP to protect the administrator functions on the OCP and enable the administrator functions in the RMI.
Status pane
The System Status pane (see Figure 28 (page 53)) shows the current device and drive status. The System Status pane for the MSL4048, MSL8048, and MSL8096 also shows the power supply status.
Figure 28 System Status pane
The System Status pane displays the following:
Updated — the day, date, and time of the most recent status view. This timestamp comes from your computer and might be different from the tape library Time at the bottom of the pane. Click your browser's reload button to refresh the system status.
Library Name — the name of the device, which was set in the Configuration > System screen.
Status of the tape library and tape drives
The green Status Ok icon indicates that the device is fully operational and that no user intervention is required.
The blue exclamation point Status Warning icon indicates that user attentionis necessary, but that the device can still perform most operations.
The red X Status Error icon indicates that user intervention is required and that the device is not capable of performing some operations.
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Slots (Free/Total) — Free is the number of empty storage slots. Total is the number of storage slots available to the host software, which does NOT include reserved slots.
Mailslot — shows whether the mailslot is open, closed, or disabled.
Library Time — the date and time from the tape library, which can be set from the OCP or
RMI. The tape library Time is updated when the system status is refreshed. The time of the most recent refresh is the Updated time at the top of the pane. If you call Hewlett Packard Enterprise Service to request a temporary administrator password, refresh the system status with your browser reload button and then give the service engineer this Library Time.
Power Supply Status (MSL4048, MSL8048, and MSL8096)
MSL4048 — Online — The power supply is installed.
MSL8048 and MSL8096 — Good — The power supply is functioning correctly.
MSL8048 and MSL8096 — Functional, fan failure — the power supply is supplying
power to the library, but the fan has failed so the power supply could fail soon. The power supply should be replaced.
Installed, failed — The power supply installed in the unit is not working and the library
no longer has redundant power. The power supply should be replaced.
NOTE: If the MSL4048 has two power supplies and one fails, after a power cycle the library will not recognize the failed power supply as installed in the library.
The number of power supplies installed in the library is displayed next to the icon.
MSL8048 and MSL8096 — Removed — a power supply was installed in this location
before but has been removed. Power Supply 1 will always show Removed when it is missing. Power Supply 2 will show Removed until the library is rebooted.
Getting help
For additional information about fields on the RMI screens, click on Help in the upper right corner (see Figure 29 (page 54)). The help pages are updated with most firmware updates and often contain technical details that are not contained in this document.
Figure 29 Help button
Identity
Viewing static device information
The Identity > Library page provides static information about the device.
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Figure 30 Identity > Library page
When the library is partitioned into multiple logical libraries, the information for the library and the logical libraries is presented as shown in Figure 31 (page 55).
Figure 31 Identity > Library page with two logical libraries
You can see, but not modify, the following:
Serial Number — the electronic serial number for the device. It should match the serial number printed on the device's label, located on the pull out tab under the drive on the back of the device. When the library is configured into multiple logical libraries, the serial number includes the serial number on the device and the logical library number.
Product ID — how the device identifies itself to the host computer.
Currently Installed Library Firmware x.xx / y.yy
x.xx is the version of the tape library controller firmware
y.yy is the version of the robotics firmware.
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Bootcode Firmware Revision
Barcode Reader — version of barcode reader in the device.
Library Controller Version — version of the controller installed in the device.
Library Mode
Automatic — the device will switch from Sequential to Random mode if it receives media changer SCSI commands.
Manual — the device will stay in the current mode until another mode is configured by
a user.
Random — the device will not automatically load and unload tapes. Instead, it will wait
for commands from the backup software or the OCP to load and unload tapes.
Sequential — the device will automatically unload the tape in the drive when the host
software sends an unload command to the drive and then automatically load the tape from the next highest sequentially numbered full slot.
Loop — in Loop mode, the tape library will load the tape from the lowest numbered full
slot after the tape from the highest numbered full slot is unloaded. If Loop is not listed, the tape library will stop automatically loading and unloading tapes after the tape from the last full slot is unloaded.
CAUTION: Since loop mode will endlessly cycle through the tapes, it is possible to overwrite old data. Make sure that there are enough tapes in the tape library or that the tapes are regularly rotated in and out to ensure that data you want to save is not overwritten.
Autoload — the device will automatically load the tape from the lowest numbered full
slot on power up.
WWide Node Name — a world wide unique identifier that the tape library reports over SCSI and might be used by operating systems or software applications to identify and track the tape library.
Viewing static drive information
The Identity > Drive page (parallel SCSI), Identity > Drive page (Fibre Channel), and Identity >
Drive page (SAS) provide detailed information about the tape drives. You will only see the fields
that apply to the interface type of the drives installed in this library.
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Figure 32 Identity > Drive page (Fibre Channel)
Figure 33 Identity > Drive page (SAS)
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Figure 34 Identity > Drive page (parallel SCSI)
You can see, but not modify, the following:
Vendor ID — will always be HP.
Product ID — product identification information that is given by the drive.
Serial Number — electronic serial number of the drive. It should match the physical serial
number of the drive.
Firmware Revision — version of the currently installed drive firmware.
SCSI ID (parallel SCSI drive only) — SCSI address of the drive. The LUN for the tape drive
is 0. If a drive is removed or powered off, its number will be reserved. If a drive is added between two other drives, it is assigned the next available number. The drive numbers are persistent until the factory defaults are restored or the library is power cycled.
World Wide ID (SAS drive only) — world wide unique name for the drive. The World Wide ID is assigned by the library controller to the drive bay and cannot be changed by the user. When a tape drive is replaced, the World Wide ID is re-assigned to the replacement drive.
Physical Drive Slot Number — the physical location of the drive. By default, the drives are numbered from the bottom of the device up, starting with number 1.
SCSI Element Address (parallel SCSI or SAS drive) or Element Address (FC drive) — element address. The SCSI Element Address is set at the factory and can only be configured by a host application.
Library LUN Hosted by Drive — Yes, if this drive is hosting the library at LUN 1.
Data Compression — Yes, if the host has hardware compression turned on for the drive.
Interface Type — SCSI, Fibre Channel, or SAS
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WWide Node Name (FC drive only) — world wide unique number for the drive. The library assigns WWNames to the drive bays. When a tape drive is replaced, the WWName is re-assigned to the replacement drive.
Port information for each configured port (FC drive only)
WWide Port Name — world wide unique identifier for the port. The WW Node and Port Name will be slightly different.
Port Type — the current setting of the drive port. Direct connected devices are typically
Loop. Devices connected to a switch are typically Fabric.
Speed
Viewing network information
The Identity > Network page displays information about the network configuration.
Figure 35 Identity > Network page
You can see, but not modify:
MAC Address — a unique identifier for the library controller network interface
Full Qualified Domain Name — the fully qualified domain name for the device
Clock Synchronization Configuration (SNTP) — When Enabled, the device will obtain the
current time and date from the configured SNTP server.
When IPv4 Addressing is Enabled, you can see, but not modify:
IPv4 DNS Server 1 and IPv4 DNS Server 2 — addresses of the configured DNS servers used when DHCP Addressing is not Enabled.
DHCPv4 Addressing — When Enabled, the device will request an IP address from a DHCP server each time the device is booted.
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IPv4 Address — the library network address
Subnet Mask — The network mask of the library controller used when DHCP Addressing is
not Enabled.
Default Gateway — the gateway used when DHCP Addressing is not Enabled. When IPv6 Addressing is Enabled, you can see, but not modify:
Stateless Addressing — when Enabled, the device will generate an address for itself based on the routing information obtained from a router advertisement and the MAC address. The device can manage up to five global addresses at the same time, which can be assigned from different routers.
DHCPv6 Addressing — when Enabled, the library will request an IP address from a DHCP server each time the device is booted.
Static Addressing — when Enabled, the device will use a statically-configured address.
Static Assigned Address — the IPv6 address when Static Addressing Enabled is On.
Status
Viewing dynamic device information
The Status > Library page displays dynamic information about the device. When you click Refresh, the status is updated immediately.
Figure 36 Status > Library page
You can see, but not modify, the following:
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Status — the overall status of the device
The device is fully operational and no user interaction is required.
User attention is necessary, but the device can still perform most operations.
User intervention is required and the device is not capable of performing some operations.
Cartridge in Transport — the slot number where the tape currently in the robot originated. None if there is not a tape in the robotic.
Odometer — the total number of moves the device has performed since its manufacture.
Total Power On Time — the number of days, hours, and minutes that the device has been
powered on since its manufacture.
Robotic Status — the current status of the robotics and a description of the operation the robot is currently performing.
Internal Temperature — the internal temperature reported by the device.
Power Supply Status — the current status of each of the installed power supplies. (MSL4048,
MSL8048, and MSL8096)
MSL4048 — Online — The power supply is installed.
MSL8048 and MSL8096 — Good — The power supply is functioning correctly.
MSL8048 and MSL8096 — Functional, fan failure — the power supply is supplying
power to the library, but the fan has failed so the power supply could fail soon. The power supply should be replaced.
Installed, failed — The power supply installed in the unit is not working and the library
no longer has redundant power. The power supply should be replaced.
NOTE: If the MSL4048 has two power supplies and one fails, after a power cycle the library will not recognize the failed power supply as installed in the library.
The number of power supplies installed in the library is displayed next to the icon.
MSL8048 and MSL8096 — Removed — a power supply was installed in this location
before but has been removed. Power Supply 1 will always show Removed when it is missing. Power Supply 2 will show Removed until the library is rebooted.
Media Removal — Prevented, if the backup software is preventing media removal from the device. When media removal is prevented, the mailslot and magazine functionality is disabled.
Left Magazine — Present, if the device senses the presence of the left magazine. (MSL2024)
Level n. Left Magazine — Present, if the library senses the presence of the left magazine
at level n. The magazine levels are numbered from the bottom of the library to the top. For example, Level 1. Left Magazine is the bottom magazine on the left side looking at the library from the front. (MSL4048, MSL8048, and MSL8096)
Right Magazine — Present, if the device senses the presence of the right magazine. (MSL2024)
Level n. Right Magazine — Present, if the library senses the presence of the right magazine at level n. (MSL4048, MSL8048, and MSL8096)
Library Control Path Failover — Present, if the library control path failover is enabled.
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Viewing dynamic drive information
The Status > Drive page (parallel SCSI), Status > Drive page (Fibre Channel), and Status > Drive
page (SAS) provide detailed information about the drives present in the library. When you click
Refresh, the status is updated immediately.
Figure 37 Status > Drive page (Fibre Channel)
Figure 38 Status > Drive page (SAS)
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Figure 39 Status > Drive page (parallel SCSI)
You can see, but not modify, the following:
Status of the drive
The drive is operating normally.
The device is functional, but might have an issue that should be addressed.
The drive is in a failed state.
Cartridge in Drive — information about the cartridge, if any, currently in the drive.
Drive Error Code — the current drive error code if the drive is in a failed state. See Drive
error codes (page 174) for a list of drive error codes.
Internal Drive Temperature — internal temperature reported by the drive. The normal temperature range is provided for reference and varies depending on the type of tape drive. The tape drive will send out errors if there is any possibility of error due to temperature.
NOTE: The Internal Drive Temperature is not the temperature of the tape path in the drive nor is this the operating environment temperature.
Cooling Fan Active — On if the cooling fan is on
Drive Activity — the current drive activity
Encryption status — The current status of encryption on the drive.
Port A Status and Port B Status — current status of the ports
Speed (Fibre Channel and SAS drives) — the current speed setting of the drive port
Port Type (Fibre Channel drives only) — the current setting of the drive port. Direct connected
devices are typically Loop. Devices connected to a switch are typically Fabric.
N-Port ID (Fibre Channel drives only) — Fabric address. Only relevant when in Fabric mode.
ALPA (Fibre Channel drives only) — Loop address. Only relevant when in Loop mode.
Hashed SAS address — A short version of the SAS World Wide Identifier (WWI) that is
generated using a well-defined hash algorithm and is suitable for device identification in most systems. Some management software might report this value.
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Viewing the tape cartridge inventory
The Status > Inventory page provides detailed information about the tapes in the tape drives, with a summary of tapes in magazine slots.
Figure 40 Status > Inventory page
A dark rectangle indicates a full slot, a red rectangle indicates a cartridge with a problem, and a white rectangle indicates an empty slot.
To see detailed information about the tapes in a magazine, click on the + button to expand the display for the magazine (see Status > Inventory Media details pane).
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Figure 41 Status > Inventory Media details pane
In the media details pane,
Slot # — lists “Mailslot” or the index number of each slot in the magazine from lowest to highest.
Attn — indicates an attention state for storage slots or provides information on the mailslot state.
Status — Full or Empty.
In Drive — shows when the tape from this slot is in a drive.
Label — the bar code label data for the tape in the slot.
Media Loads — the number of times this tape has been loaded into a drive in its lifetime.
This field might be blank if the tape has not been loaded into a drive in this device or if the inventory has changed.
Comment — any additional information about the tape in the slot (for example, Clean Tape if the cartridge is a cleaning tape).
Viewing the security status
When using the encryption kit, you can see, but not modify the following:
Drive Encryption Status — The encryption status for the drive, including whether the drive is configured for encryption or not, and whether a requested encryption key has been received.
Key Server Token Status — The status for the key server token. The status might indicate that some keys might not be backed up, even though note of the individual keys show a status of backup required. In this case, the firmware has detected the presence of keys that have not been backed up, but cannot uniquely identify them. Always back up the keys on the token when the key server token status indicates that a backup is required.
CAUTION: If the token is lost or damaged and the encryption keys are not backed up, neither you nor Hewlett Packard Enterprise can recover encrypted data from tapes encrypted with the lost encryption keys.
Serial Number — Serial number of the key server token.
Firmware Version — Version of firmware on the key server token. The firmware cannot be
updated but a service engineer might request the version when diagnosing an issue.
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Token Name — The name of the token. The name can be changed on the Configuration > Security screen.
Number of Keys — The number of keys currently stored on the token. The token can hold up to 100 keys.
For information about the keys on the token, click Gather Key Information. The RMI displays a list of information about each key, including the creation date and time. For security reasons, the encryption keys are not displayed. The key identified as the current key is the key currently used to encrypt data on all new and formatted tapes in the library that are enabled for encryption using the encryption kit.
Figure 42 Library Status > Security screen with KMIP enabled
When KMIP is enabled, you can see, but not modify, the following:
Drive Encryption Status — The encryption status for the drive, including whether the drive is configured for encryption or not, and whether a requested encryption key has been received. Click Refresh to update the status.
Security Status — Shows whether KMIP key management is configured or not. Configure KMIP in the Configuration > Security screen.
Signed Certificate — Displays information about the library SSL client certificate.
Serial Number — The serial number provided by the certificate authority that signed the certificate.
Status — Indicates whether the library deems the certificate to be valid or not.
Valid Between Dates — Displays the time frame when the certificate is valid. These
dates are assigned by the certificate authority, which is typically on the KMIP server.
Common Name — A name that is automatically assigned by the library. Some KMIP
servers require this name to match the library KMIP client user name.
Configuration
Changing the system configuration
Use the Configuration > System page (page 67) to modify the system configuration.
System configuration changes are only applied after the Apply Selections or the Submit button is selected. After making the selection, a warning page informs you of the impact of the proposed
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change. In some cases a pop-up screen asks you to confirm the change. Many changes also require the device to reboot. You might need to click Refresh to see the changes.
Figure 43 Configuration > System page with one logical library
When the library is configured into multiple logical libraries, the settings for the library are separated from those for each logical library, as shown in the Configuration > System page.
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Figure 44 Configuration > System page for two logical libraries
To enable logical libraries, select the number of logical libraries in the Logical Libraries pane and click Apply in that pane. For more information about logical libraries, see “Logical libraries”
(page 18).
The following settings affect all of the logical libraries:
Mailslot Configuration Enabled (MSL2024, MSL4048, and MSL8048) — configures the first slot as a mailslot or storage slot. configures the mailslot in the lower left magazine as a mailslot or storage slots. The MSL2024 mailslot has one slot; the MSL4048 and MSL8048
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mailslot has three slots. Enabling the mailslot will reduce the total number of storage slots. The default is disabled.
If the mailslot is enabled, all logical libraries will have access to the mailslot. If allowing all logical libraries access to the mailslot is a concern or all of the slots are needed as storage slots, disable the mailslot.
CAUTION: Since the mailslot is located where the lowest numbered storage slot would be, enabling and disabling the mailslot will re-number all of the other storage slots. After enabling or disabling the mailslot, update the backup software inventory. You might also need to re-configure the backup software to adjust the number of storage slots and presence of the mailslot.
Mailslot Configuration (MSL8096) — configures the mailslot in the lower-left magazine and upper-right magazine as mailslots or storage slots. Enabling a mailslot will reduce the number of storage slots. The default is 0 mailslots enabled.
If the mailslot is enabled, all logical libraries will have access to the mailslot. If allowing all logical libraries access to the mailslot is a concern or all of the slots are needed as storage slots, disable the mailslot.
From the MSL8096 RMI, you can enable either or both of the mailslots by selecting the number of mailslot slots in the Mailslot Configuration drop down list.
0 disables both mailslots.
3 enables the lower-left mailslot only.
12 enables the upper-right mailslot only.
15 enables both mailslots.
CAUTION: Since the lower-left mailslot is located where the lowest numbered storage slots would be, enabling and disabling it will re-number all of the storage slots. On the MSL8096, enabling or disabling the lower-left magazine also affects the numbering of the slots in the upper-right mailslot. After enabling or disabling the lower left mailslot, update the backup software inventory. You might also need to re-configure the backup software to adjust the number of storage slots and presence of the mailslot.
Auto Clean Enabled — When auto clean is enabled, the device automatically loads a cleaning cartridge when a tape drive needs to be cleaned. The tape library can load a cleaning cartridge from any logical library to any tape drive. The device identifies a tape cartridge as a cleaning cartridge if it has a bar code label that starts with CLN or after an unlabeled cleaning tape has been loaded into the tape drive.
The device can use a cleaning cartridge from any slot, even if the slot is not active. The device keeps track of the usage count for each of the cleaning cartridges. When multiple cleaning cartridges are available, the device will first choose an unknown cleaning cartridge so the device can start tracking the cartridge's usage count. If the device knows the usage count for all of the cleaning cartridges, the device will choose the one with the highest usage count.
Auto cleaning is disabled by default. You can enable automatic cleaning even if there are no cleaning cartridges in the device. In this case, the device will display a warning message.
CAUTION: Only enable automatic cleaning in either the backup application or the device, not both.
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Barcode Label Length Reported to Host — the number of bar code characters reported to the host application. This option provides interchange compatibility with libraries with more limited bar code reading capabilities. The maximum length is 15 and the default is 8.
NOTE: The industry standard length for bar code labels is 8 total characters. Because of this, the tape libraries and associated application software (including Command View TL, HPE Data Protector, and other backup applications) are extensively tested using 8 character bar code labels. Although the tape libraries might be able to read labels with more than 8 characters, it is not assured that every application will operate correctly with these labels. For compatibility with other libraries and with applications, use bar code labels with 8 characters.
Barcode Label Alignment Reported to Host — configures the end of the bar code label characters to report to the host application when reporting fewer than the maximum number of characters. For example, when reporting only six characters of the bar code label 12345678, if alignment is left, the device will report 123456. If alignment is right, the device will report 345678. The default is left.
Ignore Barcode Media ID — when disabled, the barcode Media ID on the tape cartridges will be checked by the device. The device will only allow appropriate tape cartridges to be loaded into tape drives. The barcode Media ID is the last two characters of the barcode. For example, an LTO-4 labeled cartridge will not be allowed to move into an LTO-3 tape drive. See “Backward read compatibility” (page 45). When Ignore Barcode Media ID is enabled, the device will move any tape to any tape drive. If the cartridge is incompatible with the tape drive, a message will be displayed. Hewlett Packard Enterprise strongly recommends that all tape cartridges have barcodes with the correct Media ID.
Magazine access using front panel - Admin password required — when enabled, the Administrator password is required to remove the magazines from the front panel. When disabled, the magazines can be removed using the OCP without entering a password. The default is to require the Administrator password.
Select Language — The language option affects the text on the RMI, the error messages, and the help pages. It does not affect the OCP menus, which will always be in English.
Enable Extended Mode— When the library extender is properly installed and extended mode is enabled, the libraries will operate as an extended library.
The following settings are configurable for each logical library:
Library LUN Hosted By Drive — specifies the master tape drive for the logical library. The default is the lowest numbered tape drive in the logical library. If a logical library has only one tape drive, it is the master drive for the logical library. If a logical library has more than one tape drive, you can specify the master. The number is the physical drive number.
Library Mode — specifies the library mode for each logical library. The default mode is Automatic.
The device supports three behavior modes: Random, Sequential, and Automatic. The device automatically detects the required mode from the series of SCSI commands it receives; however, you can also change the mode. Choose the operating mode based on the capabilities of the software controlling the tape cartridges.
Random mode — In Random mode, the device does not automatically load tapes into the tape drives; it waits for commands from the software or operator to load and unload tapes. Random mode is used with a full featured or a robotics-aware backup application and is the most common mode of operation. Your backup software must support robotics, which might require an additional software module.
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Sequential mode — In Sequential mode, the device automatically loads and unloads tapes from the drive. Sequential mode is used when the backup software is NOT robotics-aware or was designed for standalone drives only.
In Sequential mode, the logical library will only use the lowest-numbered tape drive in the logical library.
The operator begins the sequence by loading the desired tape into the tape drive. When a tape is unloaded for any reason, the device automatically removes the tape from the drive, returns it to its original slot, then loads the tape from the next available higher numbered slot.
To further determine how you want tapes loaded into the tape drive while in Sequential mode, you can set the Loop and Autoload options.
When Autoload mode is set, the device automatically loads the cartridge from the
lowest-numbered full slot into the tape drive. It then follows standard sequential operation. After configuring Autoload mode, you must do one of the following for Autoload mode to take effect:
Power cycle the device from the front panel.
Reboot the device from the RMI Support > Reboot screen.
Move the lowest-numbered cartridge to the drive before starting the backup
application. If the mailslot is enabled, the lowest cartridge location will be in the mailslot.
When Loop mode is on, the original first cartridge in the sequence is reloaded after the
device has cycled through all available cartridges. If Loop mode is off and the last cartridge has been unloaded, the device stops loading cartridges until you load another manually.
CAUTION: Use caution when choosing Loop mode because it makes it possible to overwrite data on previously written cartridges.
When the device is partitioned into logical libraries, each logical library operates as an independent library. Thus, the device only loads tapes from the slots associated with one logical library into the tape drive associated with that logical library; it will not load tapes from slots associated with another logical library. Only the lowest-numbered tape drive in a multi-drive logical library will be used.
Automatic mode: In Automatic mode, the device switches from Sequential mode into Random mode when it receives certain SCSI commands. Automatic mode is the default setting.
Reserved Slots — The number of slots in the logical library that are not available to the backup software. You can store cleaning tapes in reserved slots, or leave reserved slots empty. The slots are reserved from the highest slot number down. The default is to make the maximum number of slots active. Each logical library must have at least two active slots.
Enable Library Control Path Failover — This option provides a mechanism where a library control path that is hosted by a Fibre Channel drive can be reassigned to an alternate drive retaining all worldwide names, configuration settings, and with minimal interruption to current operation. The reassignment takes placed when the primary master drive is powered off for service. This can be helpful to allow a backup to complete when the master drive suffers a problem and it is necessary to remove the drive for service. The Alternate Drive for Library Control Path will be displayed as N.A until these requirements are met:
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The library must have two or more LTO-5 or later generation Fibre Channel drives of
the same type (e.g. LTO-generation and form factor).
If the library is partitioned into multiple logical libraries, each logical library must contain
at least two LTO-5 or later generation Fibre Channel drives.
A host connection via a SAN switch with NPIV is enabled for associated ports.
All drive ports are configured as Fabric.
NOTE: When library control path failover is first enabled, the hardware address for the library will change.
Windows example: Bus Number 0, Target ID 0, LUN 1 becomes Bus Number 0, Target Id 2, LUN 0
Linux example: /dev/sg3 HP MSL G3 Series 7.41 becomes /dev/sg5 HP MSL G3
Series 7.41
If the library detects a situation when it is necessary to remove the primary master drive or force a failover, power off the drive from the RMI Configuration > Drive 1 (LUN) screen. This will disable the drive and pass the library control path to the alternate drive. If the disabled drive is replaced with a new drive, the library LUN stays with the alternate drive until manually reassigned back with the RMI Configuration > System > Library LUN hosted by Drive.
Alternative Drive for Library Control Path — If the library is configured for library control path failover, select the drive number of the alternative drive.
Changing the drive configuration
This page shows the current configuration of all drives and allows modification to the configuration. You can also select Power on through this page. (See Configuration > Drive page (parallel SCSI),
Configuration > Drive page (Fibre Channel), or Configuration > Drive page (SAS)).
Figure 45 Configuration > Drive page (Fibre Channel)
For a Fibre Channel tape drive, you can use this screen to configure the FC ports. The port fields are:
Speed — Automatic, 1 Gb/s, 2 Gb/s, 4 Gb/s, or 8 Gb/s. Only speeds supported by the drive are listed. The default is Automatic.
Port Type — Automatic, Fabric (N), or Loop (NL). Direct connected devices are typically Loop. Devices connected to a switch are typically Fabric. The default is Automatic.
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Addressing Mode — addressing mode when the port type is Loop: Hard, Soft, or Hard auto-select. If the Addressing Mode is Hard, you must configure a fixed ALPA address that is unique on the loop. If the Addressing Mode is Soft, the system will assign an ALPA during fabric login. If the Addressing mode is Hard auto-select, the device will acquire an ALPA at the initial system setup and then fix that as a hard address from then on.
ALPA — Arbitrated Loop Port Address
Figure 46 Configuration > Drive page (SAS)
Figure 47 Configuration > Drive page (parallel SCSI)
For each parallel SCSI drive, you can change:
SCSI ID — the SCSI address for a parallel SCSI tape drive.
Power On — power the tape drive on or off.
Changing the network configuration
Use the Configuration > Network page to modify the current network configuration. When you request a change, a pop-up box will ask you to confirm the changes.
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Figure 48 Configuration > Network page
You can change:
Protocol version — selects the Internet Protocols that will be enabled. Select IPv4 only, IPv6 only, or both IPv4 and IPv6 protocols. The default is the IPv4 protocol only.
Host Name — enter the host name provided by your network administrator for the library.
Domain name — enter the domain name provided by your network administrator for the
library.
Enable HTTPS — when On, the RMI can only be accessed through an HTTPS connection. HTTPs provides authenticated and encrypted transfer of data over the Internet and is commonly used for secure web communication.
Disable HTTP (Port 80) — when On, the library cannot be accessed through Port 80.
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Certificate Size — select the number of bits used for HTTPS encryption. The default is 1024 bits. Using 2048-bit encryption will cause a slight lag in RMI connections.
Restricted Network Access — when On, disables all non-essential network functionality that is not required for normal product operation. In most circumstances leave this On.
For IPv4, you can change:
DHCP Address — when On, the library will request an IP address from a DHCP server each time the device is booted. The default is On.
Static Address — configures the IP address if DHCP is not enabled.
Subnet Mask — configures the network mask of the library controller if DHCP Address is
not On.
Gateway Address — configures the gateway address if DHCP Address is not On.
IPv4 DNS Server 1 and IPv4 DNS Server 2 — configures the addresses of up to two DNS
servers if DHCP Address is not On.
For IPv6, you can change:
IPv6 DNS Server 1 and IPv6 DNS Server 2 — configures the addresses of up to two DNS servers if DHCPv6 is not enabled.
Stateless Addressing Enabled — when On, the library will generate an address for itself based on the routing information obtained from a router advertisement and the MAC address. The library can manage up to five global addresses at the same time, which can be assigned from different routers. The default is On.
DHCPv6 Addressing Enabled — when On, the library will request an IP address from a DHCP server each time the device is booted. The default is Off.
Static Addressing Enabled — when On, the library will use a statically-configured address. The default is Off.
Static Assigned Address — configures the address when Static Addressing Enabled is On. You can select the standard prefix, FE80:, or the prefix of a nearby router. Enter the remainder of the address and click Add.
To remove an IPv6 static IP address, click Delete next to the address in the Current IPv6 Addresses pane.
Configuration > Network Management
Use the Configuration > Network Management page to enable and configure SNMP (Simple Network Management Protocol), which allows applications such as HPE Systems Insight Manager (http://www.hpe.com/products/SystemInsightManager) to manage the device. The device supports both SNMP configuration and SNMP traps. SNMP can only be configured with the RMI; it cannot be configured with the OCP.
Command View TL TapeAssure provides comprehensive summaries and detailed information about the properties, performance, utilization, and health of all tape drives and media for all monitored Hewlett Packard Enterprise libraries. This data can be exported on demand or at scheduled times to a comma-separated values (.csv) file for analysis with spreadsheet programs or custom scripts.
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Figure 49 Configuration > Network Management page
You can change:
SNMP Enabled — When checked, the device can be managed by computers listed in the SNMP Target IP Addresses field.
SNMP Target IP Addresses — the IP addresses for up to three computers running IPv4 SNMP management software and up to three computers running IPv6 SNMP management software. IP addresses will not be cleared if SNMP is disabled, but those targets will no longer be able to manage the library and will not receive traps from the library. You can select the SNMP version for each target address.
Community Name — a string used to match the SNMP management station and device. It must be set to the same name on both the management station and the library. The default community name is public.
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SNMP Trap Notification Filter — the types of events for which the device should send SNMP traps.
IPv4 or IPv6 Management Station — IP address of the Command View TL management station. Only one management station can be configured. If both IPv4 and IPv6 IP addresses are provided, only the IPv4 address will be used
Configuring HPE Systems Insight Manager for the tape library
The library uses the HPE NetCitizen MIB, which is supported by HPE Systems Insight Manager (SIM) and many other applications. To detect the library using a remote management application, such as HPE SIM, you must first add the IP address for the management system as an SNMP target using the network configuration. SNMP queries are only accepted from configured targets.
To configure the library for use with HPE SIM:
1. From the RMI, add the HPE SIM management station as an SNMP target.
2. If the library IP address is in an HPE SIM automatic discovery IP address list, the SIM management station will detect the library at the next scheduled scan.
To configure HPE SIM for manual discovery:
1. In the HPE SIM toolbar, click Options > Discovery.
2. Click the Manual tab.
3. Enter the library's IP address or system name.
SIM 5.1 will automatically detect the system type and product name. To manually identify the library with SIM 5.0 and older:
1. In the HPE SIM System and Event Collections pane, click Systems by Type.
2. In the Systems by Type pane, click All systems.
3. Click the link with the IP address or name of the tape library.
4. Click the Tools & Links tab.
5. Click Edit System Properties.
6. Set System Type to Tape Library.
7. Enter the Product Model of your tape library.
8. Click OK.
Changing the administrator password
Use the Configuration > Password page to change the administrator password for the RMI and OCP.
NOTE: You must set the administrator password with the OCP before you can access administrator functionality in the RMI. For MSL2024, see Changing the administrator password
(Configuration > Change Admin Password) (page 96). For MSL4048, MSL8048, and MSL8096,
see Changing the administrator password (Configuration > Set Admin Password) (page 124).
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Figure 50 Configuration > Password page
You can change the:
Password — The password is exactly eight numbers, each from 0 to 9.
Password Time Out — The number of minutes that the current administrator login session
will remain logged in without user interaction. The default is 30 minutes.
Setting the date and time
Use the Configuration > Date/Time page to set the date and time.
NOTE: The device does not adjust its time to daylight saving time; the time must be adjusted manually.
Figure 51 Configuration > Date/Time page
You can change:
Time — configures the hours, minutes, and seconds for the internal clock. The time is based on a 24-hour clock, where 1:00 pm is 13:00.
Date — configures the current month, day, and year for the internal clock.
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Enable Clock Synchronization — When enabled, the device will use the configured Simplified Network Time Protocol (SNTP) service to obtain the current date and time.
SNTP Server Address — the IP address of an SNTP server. The SNTP server can be configured with either an IPv4 or IPv6 address, or with a host and domain name. If a host and domain name are entered, the IP address will be resolved from the DNS using that name. The device will store the resulting address, rather than the name. If the address changes, enter the name or a new address so the device can find the server again.
UTC Time Zone Offset — Select the time zone for your area.
Enable Daylight Savings Adjustment — Enabling daylight saving time will advance the local
time by one hour. This setting does NOT automatically adjust the device time for daylight saving time based on the calendar. You must manually enable this setting when daylight saving time starts in your area and disable it when daylight saving time ends.
Setting error log mode
The Configuration > Log page can only be accessed by Hewlett Packard Enterprise Service personnel.
Figure 52 Configuration > Log page
Setting event notification parameters
The Configuration > Alerts page lets you configure e-mail notification of device events.
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Figure 53 Configuration > Alerts page
You can change the:
Notification Level — the types of events for which the device should send e-mail
To Email Address — the address to which to send the reported events (e.g.
firstname.lastname@example.com). Only one email address can be configured.
Email Domain — domain of the return e-mail address (e.g. example.com)
SMTP Server Address — IP address of the SMTP server
Saving and restoring the device configuration and restoring factory defaults
Use the Configuration > Restore defaults page to restore the factory defaults, reset the administrator password to null, or save the device configuration database to a file. The device will perform an inventory after the defaults are restored.
IMPORTANT: Once you reset the administrator password to null, you will not be able to access the administrator functions in the RMI until you set an administrator password through the OCP. To change the administrator password, use “Configuration > Password page” (page 78).
The saved configuration database will make it easier to recover the device configuration if you need to replace the chassis or library controller. This feature is also useful when installing multiple devices. Either save the configuration before configuring the network or ensure that only one device with the same network configuration is on the network at a time until they have unique network identities.
For a list of the configuration settings that are saved to file and can be reset to the factory defaults or restored, see “Default settings” (page 207).
NOTE: You can save the device configuration to a USB flash drive from the OCP. For the MSL2024, see Saving and restoring the library configuration (Configuration> Save/Restore
Configuration) (page 103). For the MSL4048, MSL8048, and MSL8096, see Saving and restoring the Library configuration (Configuration > Save/Restore) (page 126).
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Figure 54 Configuration > Save/Restore page
IMPORTANT: When the defaults are restored, the library will rediscover and renumber the
tape drives from the bottom of the library up. If a tape drive was added between two other tape drives since the last time the drives were discovered, that tape drive and the ones above it will be renumbered. You might need to update the configuration of the backup application when tape drives are renumbered.
To save the device configuration to a file, click Save and follow the instructions on the RMI to specify a file location.
To restore the device configuration from a file, browse to the location of the saved configuration file and click Restore.
NOTE: For security reasons, the system configuration cannot be restored from a file or restored to the factory defaults when encryption is enabled. Disable encryption from the Configuration > Security screen before restoring the system configuration from a file or from the factory defaults.
Operations
Moving media
Use the Operations > Move Media page to move tape cartridges within the device.
IMPORTANT: Moving media manually can interfere with backup software operations. Ensure backups are complete before moving media.
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Figure 55 Operations > Move Media page
To move a tape, select the source and destination and then click the Move button in the center of the screen to start the move.
Updating the current media inventory
Use the Operations > Inventory page to have the device re-scan the tapes to update the media inventory.
Figure 56 Operations > Inventory page
Releasing and replacing the magazines
Use the Operations > Magazine page to release the left, right, or both magazines. When you click Release, the device will unlock the magazine and display Left Magazine Unlocked or Right Magazine Unlocked on the OCP screen. Once the magazines are unlocked, you can remove any of the magazines on that side. If you do not remove the magazine within a few seconds, the device will lock it. When you replace the magazine, the device will inventory the magazine's tape cartridges.
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Figure 57 Operations > Magazines page
NOTE: To manually release a magazine, see “Releasing the magazines manually” (page 145).
However, this manual process should only be used if the magazine cannot be released using the OCP or RMI.
Support
CAUTION: Some RMI operations take the device offline. This inactive mode can interfere with host-based application software, causing data loss. Ensure that the device is idle before attempting to perform any remote operations that take it offline.
Performing general diagnostics
Use the Support > General Diagnostic page to run general tests to verify the usability and reliability of the device. Select the test and enter the number of test cycles before starting the test. To cancel the test early, click on the Stop button.
Figure 58 Support > General Diagnostic page
The available tests are:
Demo — moves cartridges from the slots to the drives and back. At the end of the test the cartridges are returned to their original slots.
Slot to slot — shuffles the cartridges between slots to exercise the robot. At the end of the test the cartridges are NOT returned to their original slots.
The demo and slot to slot test are intended to show the device operating. For service and diagnostics, execute the wellness test from the OCP. See “The wellness test” (page 146).
Hewlett Packard Enterprise Service - Service restricted
The Support > Hewlett Packard Enterprise Service page page can only be accessed by service personnel to execute detailed tests on the different components of the device or special read/write diagnostics on the drives.
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Figure 59 Support > HPE Service page
Determining and updating firmware
Use the Support > Firmware page to see the current version of the device and drive firmware, and upload new firmware. The firmware files must be in the L&TT format with the .frm file extension. You can find firmware files on the Hewlett Packard Enterprise Support website at
http://www.hpe.com/support. After the firmware is updated, the device or tape drive with updated
firmware is reset.
CAUTION: Do not interrupt the device while a firmware update is in progress. Updating the tape drive firmware can take several minutes because the firmware is transferred through a serial connection.
The library only supports signed firmware image upgrades and downgrades. Once firmware that uses code signing is loaded, the firmware will reject all unsigned images. If you attempt to load an unsigned firmware image, the RMI displays an invalid firmware version error message:
If you see this message, download the latest signed firmware image from the MSL website at
http://www.hpe.com/info/msl.
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Figure 60 Support > Firmware page
Rebooting the library
Use the Support > Reboot page to do a soft reset of the device, which will run the Power On Self Test (POST) and scan for a new inventory. The RMI web page will refresh itself after a short time delay. This time should be sufficient to reload the page. However, during a reboot, the connection to the device might be lost. If the connection is lost, you will have to reload the page manually.
Figure 61 Support > Reboot page
Viewing logs
From the Support > Library Logs page you can see the device logs. The available logs are: Error Trace, Informational Trace, Warning Trace, Configuration Change Trace, and Standard Trace.
The log entries are displayed in order of most recent to oldest. The format for the log entries is: YY.MM.DD HH.MM.SS.ss LIB/ERR<80 89 62 40
YY.MM.DD — the date displayed as Year.Month.Day
HH.MM.SS.ss — the time displayed as Hour.Minute.Second.Hundredths of a second
First code — hard or soft error. The code after LIB/ERR (80 in the example) will be 80 or
40. 80 indicates a hard error, 40 indicates a soft error.
Second code — the main error code (89 in this example). See Error codes (page 149) for a list of error codes and recovery procedures.
Third code — the sub-code (62 in this example). See Error sub-code descriptions (page 166) for a list of sub-codes.
Fourth code — sub-code-specific information for factory use only
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Figure 62 Support > Library Logs page
Cleaning the tape drive
Use the Support > Clean Drive page to clean the tape drives.
Slot # — select the slot number of the cleaning tape
Drive — select the drive to be cleaned
Figure 63 Support > Clean Drive page
Downloading a support ticket
Use the Support > Support ticket page to download a support ticket for the library or tape drives. The support ticket can help a service engineer or system administrator diagnose a device problem.
NOTE: LTO 2 and 3 tape drives must be empty to download support tickets. LTO 4 tape drives with firmware newer than H36W (FC), B34W (parallel SCSI) or U24W (SAS) will automatically generate a support ticket during an unload and you can download that ticket at any time. LTO 4 tape drives with older firmware must be empty to download a support ticket. Gathering a current ticket for an LTO 4 tape drive might cause a temporary performance decrease while the ticket is generated.
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Figure 64 Support > Support Ticket page
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Using the MSL2024 OCP
The OCP on the front of the device includes a 2-line by 16-character green backlit liquid crystal display (LCD), four function keys, and four LEDs. This panel provides everything you need to monitor the device status and control its functions.
The following functions are available through the OCP:
“Unlocking the mailslot (Unlock Mailslot)” (page 92)
“Status/Information” (page 92)
“Inventory (Status/Information > Inventory)” (page 93)
“Library information (Status/Information> Library Information)” (page 94)
“Drive information (Status/Information > Drive Information)” (page 94)
“Component status (Status/Information > Component Status)” (page 95)
“Network information (Status/Information > Network Information)” (page 95)
“Configuration” (page 96)
“Configuring logical libraries (Status/Information > Set Logical Libraries)” (page 96)
“Changing the administrator password (Configuration > Change Admin Password)”
(page 96)
“Setting the number of reserved slots (Configuration > Set Reserved Slot Count)”
(page 97)
“Configuring the mailslot (Configuration > Configure Mailslot)” (page 97)
“Bar code reporting format (Configuration > Barcode Format Reporting)” (page 97)
“Changing the SCSI address — parallel SCSI drives (Configuration> Change Drive)”
(page 98)
“Setting the master drive (Configuration > Set Master Drive)” (page 99)
“Setting behaviors (Configuration > Library behavior)” (page 99)
“Setting the date and time (Configuration > Library Date/Time)” (page 100)
“Configuring network settings (Configuration > Configure Network Settings)” (page 101)
“Configuring automatic cleaning (Configuration > Configure Auto Cleaning)” (page 102)
“Restoring factory defaults (Configuration > Restore Defaults)” (page 102)
“Saving and restoring the library configuration (Configuration> Save/Restore
Configuration)” (page 103)
“Operations” (page 104)
“Unlocking, removing, and replacing magazines (Operations > Unlock Left or Right Magazine)” (page 104)
“Cleaning a tape drive (Operations> Clean Drive)” (page 104)
“Moving tapes in the library (Operations > Move Tape)” (page 105)
“Updating tape cartridge inventory (Operations > Perform Inventory)” (page 106)
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“Rebooting the library (Operations> Reboot library)” (page 106)
“Enabling password locks (Operations > Enable Library Password Locks)” (page 106)
“Support” (page 107)
“Powering a drive on or off (Support > Power On/Off Drives)” (page 107)
“Running the demonstration (Support > Run Demo)” (page 107)
“Running the slot to slot test (Support > Run Slot To Slot Test)” (page 108)
“Running the wellness test (Support > Run Wellness Test)” (page 108)
“Upgrading firmware (Support > Library FW Upgrade, Support> Drive FW Upgrade)”
(page 109)
“Forcing the drive to eject a tape (Support > Force Drive To Eject Tape)” (page 111)
“Viewing logs (Support > Library Error Log)” (page 110)
“Downloading a support ticket (Support > Download Support Ticket)” (page 110)
LED indicators
The operator panel includes four LEDs that provide a summary of the device status as detailed in Figure 65 (page 89).
Figure 65 LEDs
Ready. Illuminated when power is on. Blinking during tape drive or robotics activity.Green1.
Clean. Illuminated when a cleaning cartridge should be used.Amber2.
Attention. Illuminated if the device has detected a condition that requires attention.Amber3.
Error. Illuminated if an unrecoverable error occurs. A corresponding error message displays
on the LCD screen.
Amber4.
Library home screen
The first line of the Home screen displays the device's product name. The second line displays a brief status message.
Drive status definitions are listed in Table 16 (page 90).
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Table 16 Drive status
DefinitionStatus
Drive has a tape inserted, but there is no activityIDLE
Drive is readingRD
Drive is forwardingFWD
Drive is writingWR
Drive is loading a tapeLD
Drive is unloading a tapeULD
Drive is cleaningCLN
Drive is rewindingRWD
Drive is seekingSEEK
Performing a tape move or tape exchange operationMOV
Drive is erasing a tapeERASE
Drive is calibratingCAL
Performing a testTEST
Performing a firmware upgrade operationUPGR
DecryptingDCR
EncryptingENC
OCP buttons
The four OCP buttons, described in Figure 66 (page 90), let you traverse the OCP menu structure and enter information.
Figure 66 OCP buttons
Cancels the current menu option, returns to the previous menu level, or returns to the Home screen.Cancel
Enters the menu or selects the option displayed on the LCD screen.Enter
Selects the previous item or value in the currently displayed menu.Previous
Selects the next item or value in the currently displayed menu.Next
Understanding the menu structure
The OCP options are organized under five menus: Unlock Mailslot, Status/Information, Configuration, Operations, and Support.
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NOTE: The Unlock Mailslot menu is only displayed when the mailslot is enabled. To enable the mailslot, see “Configuring the mailslot (Configuration > Configure Mailslot)” (page 97)
From the Home screen, press Enter to bring up the first menu item. From a menu, use the Previous and Next keys to cycle through the menus, press Enter to see the first option in the menu, or press Cancel to return to the Home screen.
From an option, use the Previous and Next keys to cycle through the options in the menu, press Enter to select the option, or press Cancel to return to the menu list.
The menu structure is shown in Figure 67 (page 91).
Figure 67 Library menu tree
The administrator password accesses all of the available functionality, except for the Service Area. A user without the administrator password has access to the Unlock Mailslot and Status/Information menus.
Entering the administrator password
TIP: By default, the administrator password is unset; all of the digits are null. You must set the administrator password from the OCP to protect the administrator functions on the OCP and enable the administrator functions in the RMI.
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Options that require a password will prompt for a password before allowing access to the restricted screens. Once entered, the administrator password does not need to be entered again unless there is no user activity for five minutes or the password lock is enabled.
The number 1 should be flashing. To enter the password, do the following:
1. From the OCP, press Next to scroll to the first number of the password.
2. Press Enter. The number you selected is replaced with an asterisk (*), and the cursor proceeds to the next text box.
3. Repeat steps 1 and 2 until you have entered all eight numbers. After the last number has been entered, the screen continues to the restricted area.
NOTE: If you forget the administrator password, you cannot enter a new password. You must call your customer service representative.
Unlocking the mailslot (Unlock Mailslot)
The mailslot in the left magazine is used only with host system software that supports this feature. The mailslot feature allows you to insert or remove a single tape without removing the entire magazine. The benefit of using a mailslot is that the device will not inventory the rest of the slots in the magazine so the device can return to service sooner. The mailslot is in the left magazine.
NOTE: The Unlock Mailslot menu is only displayed when the mailslot is enabled. To enable the mailslot, see “Configuring the mailslot (Configuration > Configure Mailslot)” (page 97)
To access the mailslot:
1. From the Home screen, press Next until the screen displays Unlock Mailslot. Press Enter to select.
2. The mailslot ejects automatically. Pull the mailslot out to access the tape (see “Removing a
tape from the mailslot” (page 92)).
3. The screen displays Close Mailslot.
4. Remove the tape cartridge from the mailslot and insert a different tape cartridge.
5. Push the magazine back into the device.
Figure 68 Removing a tape from the mailslot
Status/Information
The Status/Information menu provides access to the following status options:
“Inventory (Status/Information > Inventory)” (page 93)
“Library information (Status/Information> Library Information)” (page 94)
“Drive information (Status/Information > Drive Information)” (page 94)
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“Component status (Status/Information > Component Status)” (page 95)
“Network information (Status/Information > Network Information)” (page 95)
To access the Status/Information menu:
1. From the Home screen, press Previous or Next until the screen displays Status/Information. Press Enter to select.
2. Press Previous or Next until the screen displays your selected function. Press Enter to select.
Inventory (Status/Information > Inventory)
This option provides information on which slots have cartridges and which are empty. The second line on the screen displays one of:
Full (tapes without bar code labels)
Bar code identification from the tape
Empty
The device has the following inventory locations:
Mailslot
Left magazine
Right magazine
Drive 1
Drive 2 (if two drives are present)
Each location provides different information:
Drive or Mailslot: For example, the screen might display Mailslot AESO32L3, where AESO32L3 is an the bar code number on the tape, or it might display Full or Empty.
Left or right magazine: The screen might display Left Magazine or Right Magazine. The second line on the display indicates which slots have a tape or are empty. Slots in the left magazine are numbered 1-12 or 1-11, and slots in the right magazine are numbered 12-23 or 13-24. Each slot is represented by a character, as shown in Table 17 (page 93).
Table 17 Display indication definitions
DefinitionCharacter displayed
Slot has a tapeX
Slot is empty-
Mailslot is enabled but does not have a tapem
Mailslot has a tapeM
Slot has a cleaning tapeC
Media needs attention, often as a result of a damaged or incompatible cartridge!
NOTE: If the mailslot is enabled, the storage slot count is reduced.
To view more details about the contents of each slot, press Enter when the screen displays either Left Magazine or Right Magazine.
To view the tape inventory:
1. From the Home screen, press Previous or Next until the screen displays Status/Information. Press Enter to select.
2. Press Previous or Next until the screen displays Inventory. Press Enter to select.
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3. By using Previous or Next, you can select from the following inventory locations:
Mailslot
Left magazine
Right magazine
Drive 1
Drive 2 (if two drives are present)
4. To view the inventory of a magazine, press Enter when the OCP displays Left or Right Magazine. The OCP will display the contents of the lowest numbered slot in the magazine.
The display will show the tape bar code number, Full, or Empty.
5. Use Previous or Next to scroll through the remaining slots in the magazine. Press Cancel to choose another inventory location.
6. To view the inventory of a tape drive, press Previous or Next until the screen displays Drive 1, or Drive 2. The display will show the tape bar code number, Full, or Empty. Press Enter to view the source of the tape loaded in the drive. For example, Drive 1 Tape Source = Slot 2, indicates that the tape in Drive 1 was loaded from slot 2.
Library information (Status/Information> Library Information)
To obtain information about your device:
1. From the Home screen press Previous or Next until the screen displays Status/Information. Press Enter to select.
2. Press Previous or Next until the screen displays Library Information. Press Enter to select.
By using Previous or Next, you can select from the following information screens:
Library Time
Firmware rev.
Product ID
Serial number
SCSI ID and LUN (SCSI devices only)
Slots and Mailslots
Master drive
Odometer
Power On Time
WWide Node Name for the FC node to which the library is connected. (Fibre Channel
devices only)
Drive information (Status/Information > Drive Information)
To obtain drive information:
1. From the Home screen, press Previous or Next until the screen displays Status/Information. Press Enter to select.
2. Press Previous or Next until the screen displays Drive 1 Information or Drive 2 Information. Press Enter to select.
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3. By using Previous or Next, you can select from the following information screens:
Serial number
Drive type
Firmware revision
SCSI ID (parallel SCSI tape drives only)
For a Fibre Channel tape drive, you can also select from the following information screens:
The WWide Node Name for the FC node to which the tape drive is connected.
The WWide Port Name and Port Type for Port A.
The WWide Port Name and Port Type for Port B.
World Wide names are assigned automatically; they cannot be configured.
Component status (Status/Information > Component Status)
To obtain component status:
1. From the Home screen, press Previous or Next until the screen displays Status/Information. Press Enter to select.
2. Press Previous or Next until the screen displays Component Status. Press Enter to select.
3. By using Previous or Next, you can select from the following information screens:
Drive activity
Library status
Drives status
Fan status
The second line of the screen will display one of the following:
Good — the component is operating normally.
Warning — the component might have an issue that should be addressed. The device
is functional.
Critical — the component has an error condition that should be addressed. The device
might not be fully functional.
Failed — the component has a known failure and should be replaced.
Network information (Status/Information > Network Information)
To access network settings for the device:
1. From the Home screen, press Previous or Next until the screen displays Status/Information. Press Enter to select.
2. Press Previous or Next until the screen displays Network Information. Press Enter to select.
3. Press Previous or Next to access the following information:
IPv4 Network Enabled or Disabled
IPv6 Network Enabled or Disabled
Host Name
Domain Name
MAC Address
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4. For IPv4 Network or IPv6 Network, press Enter and then use Previous or Next to access the network addresses and configuration.
Configuration
The Configuration menu provides access to the following configuration functions:
“Configuring logical libraries (Status/Information > Set Logical Libraries)” (page 96)
“Changing the administrator password (Configuration > Change Admin Password)” (page 96)
“Setting the number of reserved slots (Configuration > Set Reserved Slot Count)” (page 97)
“Configuring the mailslot (Configuration > Configure Mailslot)” (page 97)
“Bar code reporting format (Configuration > Barcode Format Reporting)” (page 97)
“Changing the SCSI address — parallel SCSI drives (Configuration> Change Drive)”
(page 98)
“Changing the drive configuration — Fibre Channel drives (Configuration> Change Drive)”
(page 98)
“Setting the master drive (Configuration > Set Master Drive)” (page 99)
“Setting behaviors (Configuration > Library behavior)” (page 99)
“Setting the date and time (Configuration > Library Date/Time)” (page 100)
“Configuring network settings (Configuration > Configure Network Settings)” (page 101)
“Configuring automatic cleaning (Configuration > Configure Auto Cleaning)” (page 102)
“Restoring factory defaults (Configuration > Restore Defaults)” (page 102)
“Saving and restoring the library configuration (Configuration> Save/Restore Configuration)”
(page 103)
To access the Configuration menu:
1. From the Home screen, press Previous or Next until the screen displays Configuration. Press Enter to select.
2. Press Previous or Next until the screen displays your selected function. Press Enter to select.
Configuring logical libraries (Status/Information > Set Logical Libraries)
Use Set Logical Libraries to configure a two-drive tape library into one or two logical libraries. Access to this feature requires the administrator password. For more information about logical libraries, see “Logical libraries” (page 18).
To change the administrator password:
1. From the Home screen, press Previous or Next until the screen displays Configuration. Press Enter to select.
2. Press Previous or Next until the screen displays Set Logical Libraries. Press Enter to select.
3. Enter the administrator password if prompted.
4. Press Previous or Next to scroll through the display until the desired number of logical libraries is displayed, then press Enter.
Changing the administrator password (Configuration > Change Admin Password)
Use Change Admin Password to set or change the administrator password. Once the administrator password is set, you must know the administrator password or the service password to change the administrator password. Passwords consist of exactly eight numbers each between the values of 0 and 9.
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Screens that require a password prompt for the password before allowing access to the restricted areas. Once entered, the administrator password does not have to be entered a second time unless there is no user activity for five minutes. Enter the administrator password if you are prompted to do so.
To change the administrator password:
1. From the Home screen, press Previous or Next until the screen displays Configuration. Press Enter to select.
2. Press Previous or Next until the screen displays Change Admin Password. Press Enter to select.
3. The first number is flashing. Press Previous or Next to change the value of the flashing number. When the flashing number shows the desired value, press Enter to select.
4. The screen displays the second number flashing. Repeat Step 3 until you have entered all eight characters. Press Enter to select. After the last number has been entered, the password has been set to the new password.
NOTE: If you forget the administrator password, you cannot enter a new password. You must call your customer service representative.
Setting the number of reserved slots (Configuration > Set Reserved Slot Count)
Reserved slots can be accessed by the RMI and the OCP, but are invisible to the host and backup software. For example, you might keep a cleaning cartridge in a reserved slot if your backup software does not manage the cleaning process. You can reserve up to 22 slots. Access to this feature requires the administrator password.
To set the reserved slot count:
1. From the Home screen, press Previous or Next until the screen displays Configuration. Press Enter to select.
2. Press Previous or Next until the screen displays Set Reserved Slot Count. Press Enter to select.
3. Enter the administrator password if prompted.
4. Press Previous or Next to scroll through the display until the desired number of slots is displayed, then press Enter.
Configuring the mailslot (Configuration > Configure Mailslot)
The mailslot is a single slot at the front of the left magazine that you can access without removing the whole magazine. Loading a tape through the mailslot is faster than opening the magazine because the device does not need to inventory the rest of the magazine slots when you use the mailslot. Also, the device can continue to function when the mailslot is open. Access to this feature requires the administrator password.
To enable or disable the mailslot:
1. From the Home screen, press Previous or Next until the screen displays Configuration. Press Enter to select.
2. Press Previous or Next until the screen displays Configure Mailslot. Press Enter to select.
3. Enter the administrator password if prompted.
4. The screen displays either Mailslot Enabled or Mailslot Disabled.
5. Press Previous or Next until the screen displays Disable Mailslot? or Enable Mailslot?. Press Enter when the correct action is displayed.
Bar code reporting format (Configuration > Barcode Format Reporting)
You can configure how the tape bar code is displayed in the OCP and RMI, and how it is reported to the host software. You can configure the number of characters to display and whether to justify the numbers to the left or right. For example, when reporting only six characters of the bar code
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label 12345678, if alignment is left, the device will report 123456. If alignment is right, the device will report 345678. The maximum length is 15 characters. The default configuration is 8 Left. The OCP displays bar code labels longer than eight characters in an abbreviated form. Access to this feature requires the administrator password.
To configure the bar code report format:
1. From the Home screen, press Previous or Next until the screen displays Configuration. Press Enter to select.
2. Press Previous or Next until the screen displays Barcode Format Reporting. Press Enter to select.
3. Press Previous or Next until the screen displays either Display Format or Host Format. The second line displays the number of characters and the current format. To change the current format, press Enter to select either Display or Host. An example of the screen display is # of characters 8.
4. Press Previous or Next until the desired number of characters is listed. Press Enter to select.
5. The screen displays either Alignment Left or Alignment Right. Use Previous or Next to toggle between the two choices. Press Enter to select the correct alignment.
Changing the SCSI address — parallel SCSI drives (Configuration> Change Drive)
CAUTION: If you change the SCSI ID, you might need to cycle power on the host server and reconfigure your backup software before you can use the device.
This option changes the SCSI address of a tape drive. The tape drive logical unit number (LUN) will always be LUN 0 on the SCSI address. The library SCSI address will be the same as the master drive, but will use LUN 1. Access to this feature requires the administrator password.
To change the drive SCSI address:
1. From the Home screen, press Previous or Next until the screen displays Configuration. Press Enter to select.
2. Press Previous or Next until the screen displays Change Drive 1 or Change Drive 2. Press Enter to select.
3. Enter the administrator password if prompted.
4. The screen displays the current SCSI ID. Press Previous or Next to change the SCSI ID number. Press Enter to select. An example of the screen display is Drive 1 SCSI ID 6.
Changing the drive configuration — Fibre Channel drives (Configuration> Change Drive)
This option allows you to configure the FC ports for your tape drive.
Each drive has two ports, A and B.
NOTE: Hewlett Packard Enterprise recommends that you cable Port A only and that you configure Port B for Auto Detect on Fibre Speed and Port Type.
To configure the FC settings:
1. From the Home screen, press Previous or Next until the screen displays Configuration. Press Enter to select.
2. Press Previous or Next until the screen displays Change Drive 1. Press Enter to select.
3. Enter the administrator password if prompted.
4. The screen displays Port A. Press Enter to select and display Fibre Speed.
5. Press Enter to display Set Fibre Speed. Press Previous or Next to toggle through the speed settings (Auto Detect, 1 Gb/s, 2 Gb/s, 4 Gb/s, or 8 Gb/s). Only speeds supported by the drive are listed. Press Enter to select the required speed.
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6. The screen displays Port Type. Press Enter to display Set Port Type. Press Previous or Next to toggle through the port types (Fabric (N), Loop (NL), or Auto Detect). Press Enter
to select the required port type.
7. If you selected Fabric (N) or Auto Detect, configuration is now complete; go to step 9. If you selected Loop (NL), Set Port Loop Mode is displayed. Press Previous or Next to toggle through the loop modes (Soft, Hard, or Hard Auto Select). Press Enter to select the required loop mode.
8. If you selected Soft or Hard Auto Select, configuration is now complete; go to step 9. If you selected Hard, Set ALPA is displayed with the first number flashing. Press Previous or Next until the flashing number reads correctly. Press Enter to move to the next number. Repeat this step until all numbers in the address are correct. Press Enter.
9. Press Enter to save the settings and reset the port.
10. The screen displays Port B.
11. Press Enter to select and display Fibre Speed. Select Auto Detect. Press Enter.
12. Press Enter to select and display Port Type. Select Auto Detect. Press Enter.
Setting the master drive (Configuration > Set Master Drive)
CAUTION: If you change the SCSI ID, you might need to cycle power on the host server and reconfigure your backup software before you can use the device.
To set the master drive:
1. From the Home screen, press Previous or Next until the screen displays Configuration. Press Enter to select.
2. Press Previous or Next until the screen displays Set Master Drive. Press Enter to select.
3. Enter the administrator password if prompted.
4. Press Previous or Next until the screen displays either Master Drive Drive 1 or Master Drive Drive 2.
5. Press Enter to select the displayed configuration. The screen displays either Drive 1 Set to Master, or Drive 2 Set to Master, and the Ready LED blinks.
Setting behaviors (Configuration > Library behavior)
The library supports three behavior modes: Random, Sequential, and Automatic. The library automatically detects the required mode from the series of SCSI commands it receives; however, you can also change the mode. Choose the operating mode based on the capabilities of the software controlling the tape cartridges. The library mode can be set independently for each logical library. Access to this feature requires the administrator password.
Random mode: In Random mode, the device does not automatically load tapes into the tape drive; it waits for commands from the software or operator to load and unload tapes. Random mode is used with a full featured or a robotics-aware backup application and is the most common mode of operation. Your backup software must support robotics, which might require an additional software module.
Sequential mode: In Sequential mode, the device automatically loads and unloads tapes from the drive. Sequential mode is used when the backup software is NOT robotics-aware or was designed for standalone drives only.
In Sequential mode, the library will only use the lowest-numbered tape drive.
The operator begins the sequence by loading the desired tape into the tape drive. When a tape is unloaded for any reason, the device automatically removes the tape from the drive, returns it to its original slot, then loads the tape from the next available higher numbered slot.
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To further determine how you want tapes loaded into the tape drive while in Sequential mode, you can set the Loop and Autoload options.
When Autoload mode is set, the device automatically loads the cartridge from the lowest-numbered full slot into the tape drive. It then follows standard sequential operation. After configuring Autoload mode, you must do one of the following for Autoload mode to take effect:
Power cycle the device from the front panel.
Reboot the device from the RMI Support > Reboot screen.
Move the lowest-numbered cartridge to the drive before starting the backup application.
If the mailslot is enabled, the lowest cartridge location will be in the mailslot.
When Loop mode is on, the original first cartridge in the sequence is reloaded after the device has cycled through all available cartridges. If Loop mode is off and the last cartridge has been unloaded, the device stops loading cartridges until you load another manually.
CAUTION: Use caution when choosing Loop mode because it makes it possible to overwrite data on previously written cartridges.
When a library is partitioned into logical libraries, each logical library operates as an independent library. Thus, the library only loads tapes from the slots associated with one logical library into the tape drive associated with that logical library; it will not load tapes from slots associated with another logical library.
Automatic mode: In Automatic mode, the device switches from Sequential mode into Random mode when it receives certain SCSI commands. Automatic mode is the default setting.
To set a behavior mode:
1. From the Home screen, press Previous or Next until the screen displays Configuration. Press Enter to select.
2. Press Previous or Next until the screen displays Library Behavior. Press Enter to select.
3. Enter the administrator password if prompted.
4. Press Previous or Next until the screen displays Library Mode. Press Enter.
5. The screen displays Set Library Mode, followed by the current library mode: Automatic, Sequential, or Random. To change the mode, press Enter.
6. Press Previous or Next to scroll through the screens for Automatic, Sequential, or Random. Press Enter to select the library mode.
7. If you enabled Sequential mode, you can configure the Autoload and Loop options: a. Press Previous or Next until the screen displays Autoload Mode Disable or Autoload
Mode Enable. To change the Autoload mode, press Enter. The screen displays either Disable Autoload Mode or Enable Autoload Mode. Press Previous or Next to toggle
between the enabled and disabled screens. Press Enter to select the Autoload mode. The display shows the new Autoload mode.
b. Press Previous or Next until the screen displays either Loop Mode Disable or Loop
Mode Enable. To change loop mode, press Enter. The screen displays either Enable Loop Mode or Disable Loop Mode. Press Previous or Next to toggle between the
enabled and disabled screens. Press Enter to select the loop mode.
Setting the date and time (Configuration > Library Date/Time)
NOTE: When setting the hours, the time is based on a 24-hour clock. There is no a.m. or p.m. designation.
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