HP Spectre 13-v000 Maintenance and Service Guide
HP Spectre Notebook PC
* Model numbers 13-v000 through 13-v099
HP Spectre Pro13 G1 Notebook PC
Maintenance and Service Guide
© Copyright 2016 HP Development Company,
L.P.
AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, and Pentium are trademarks of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are U.S.
registered trademarks of the Microsoft group
of companies.
The following applies to HP systems with Intel
Skylake or next-generation silicon chip-based
system shipping with Windows 7, Windows 8,
Windows 8.1 or Windows 10 Pro systems
downgraded to Windows 7 Professional,
Windows 8 Pro, or Windows 8.1: This version of
Windows running with the processor or
chipsets used in this system has limited
support from Microsoft. For more information
about Microsoft’s support, please see
Microsoft’s Support Lifecycle FAQ at
https://support.microsoft.com/lifecycle
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers,
and/or software to take full advantage of
Windows functionality. See
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a refund subject to the
refund policy of your place of purchase.
For any further information or to request a full
refund of the computer, please contact your
local point of sale (the seller).
Second Edition: September 2016
First Edition: April 2016
Document Part Number: 851633-002
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 4
Locating hardware ................................................................................................................................................. 4
Locating software .................................................................................................................................................. 4
Display .................................................................................................................................................................... 5
Top .......................................................................................................................................................................... 6
TouchPad ............................................................................................................................................. 6
Lights ................................................................................................................................................... 7
Button and speakers ........................................................................................................................... 8
Keys ..................................................................................................................................................... 9
Using the action keys ........................................................................................................................ 10
Rear side .............................................................................................................................................................. 11
Bottom ................................................................................................................................................................. 12
Service tag ........................................................................................................................................................... 13
3 Illustrated parts catalog .............................................................................................................................. 14
Computer major components .............................................................................................................................. 14
Rubber Kit ............................................................................................................................................................ 16
Miscellaneous parts ............................................................................................................................................. 17
4 Removal and replacement procedures preliminary requirements .................................................................... 19
Tools required ...................................................................................................................................................... 19
Service considerations ......................................................................................................................................... 19
Plastic parts ....................................................................................................................................... 19
Cables and connectors ...................................................................................................................... 20
Drive handling ................................................................................................................................... 20
Grounding guidelines ........................................................................................................................................... 21
Electrostatic discharge damage ........................................................................................................ 21
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 24
Component replacement procedures .................................................................................................................. 24
Bottom cover ..................................................................................................................................... 24
Battery ............................................................................................................................................... 26
Solid-state drive ................................................................................................................................ 28
WLAN module .................................................................................................................................... 29
v
Speakers ............................................................................................................................................ 31
TouchPad board ................................................................................................................................. 32
Fan ..................................................................................................................................................... 33
System board .................................................................................................................................... 35
Heat sink ............................................................................................................................................ 37
Cable locations .................................................................................................................................. 39
Display assembly, top cover, keyboard ............................................................................................ 40
6 Using Setup Utility (BIOS) in Windows 10 ....................................................................................................... 41
Starting Setup Utility (BIOS) ................................................................................................................................ 41
Updating Setup Utility (BIOS) .............................................................................................................................. 41
Determining the BIOS version ........................................................................................................... 41
Downloading a BIOS update .............................................................................................................. 42
7 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 43
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 43
8 Backing up, restoring, and recovering in Windows 10 ..................................................................................... 45
Creating recovery media and backups ................................................................................................................ 45
Creating HP Recovery media (select products only) ......................................................................... 45
Using Windows tools ........................................................................................................................................... 46
Restore and recovery ........................................................................................................................................... 47
Recovering using HP Recovery Manager ........................................................................................... 47
9 Specications .............................................................................................................................................. 50
Computer specications ...................................................................................................................................... 50
10 Power cord set requirements ...................................................................................................................... 51
Requirements for all countries ............................................................................................................................ 51
Requirements for specic countries and regions ................................................................................................ 51
11 Recycling .................................................................................................................................................. 53
Index ............................................................................................................................................................. 54
vi
1 Product description
Category Description
Product Name HP Spectre Notebook PC (model numbers 13-v000 – 13-v099)
HP Spectre Pro13 G1 Notebook PC
Processors 6th generation Intel® Core™ Processor
Intel Core i7-6500U 2.50-GHz (SC turbo up to 3.10-GHz) processor (1866-MHz FSB, 4.0-MB L3
cache, dual core, 15-W [dynamic PL1 to 8.5-10 W])
Intel Core i5-6200U 2.30-GHz (SC turbo up to 2.80-GHz) processor (1866-MHz FSB, 3.0-MB L3
cache, dual core, 15-W [dynamic PL1 to 8.5-10 W])
Chipset Integrated soldered-on-circuit (SOC)
Graphics Internal graphics
Intel HD Graphics 520
Support for HD Decode, DX12, and DisplayPort 1.2
Panel 16:9 Ultra Wide Aspect Ratio
13.3-in, full high-denition (FHD), WLED, BrightView (1920×1080), uslim-at (2.0-mm panel, 2.2
mm panel PCA), UWVA display panel; eDP+PSR; typical brightness: 300 nits
Flush glass panel cover with direct bonding
Memory On-board system memory (not customer upgradeable)
Support for LPDDR3-1866 dual channel support
Support for 8192-MB maximum system RAM
Storage Support for PCIe NVMe TLC M.2, 2280-S3 solid-state drives in the following congurations:
●
512-GB
●
256-GB
Camera and microphone HP TrueVision HD webcam – indicator LED, USB 2.0, BSI sensor, f2.4
1280×720 by 30 frames per second
Integrated dual-array digital microphones with appropriate beam-forming, echo-cancellation,
noise-reduction software
Enable HP Noise Cancellation with automatic speech recognition (ASR)
Audio Bang & Olufsen
Quad speakers
Wireless Integrated Wireless options with dual antennas (LGA/PCIe 1216)
Support for the following WLAN module:
Intel Dual band wireless-AC 8260 802.11ac 2x2 WiFi + BT 4.2 Combo Adaptor (non-vPro)
Intel WiDi support
Compatible with Miracast-certied devices
1
Category Description
Internal card expansion One M.2 slot for solid-state drive
Ports Hot plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video (auto
adjust panel resolution to t embedded panel and external monitor connected)
Headphone/microphone combo
USB Type-C ports on unit:
●
(2) USB 3.1 Gen 2 with Thunderbolt™ Gen 3 technology - rear, middle
●
(1) USB 3.1 Gen 1 (i.e. USB 3.0) - rear
●
Intel Alpine Ridge DP design
●
All ports support data transfer, power delivery, Display Port 1.2 out up to 4096×2304 (60Hz)
and HDMI 1.4 out through dongle
●
All ports support USB Boost
Keyboard/pointing devices Full-size, backlit, island-style keyboard
TouchPad requirements:
●
Image sensor TouchPad with glass surface
●
MultiTouch gestures enabled
●
Support for modern TrackPad gestures
●
Taps enabled as default
Power requirements AC adapter
Support for 45-W USB Type-C straight type adapter
Duck head power cord
1.8-meter (6-foot) power cord
Battery
Support for 4-cell, 38-Wh, 4.95-Ah, li-ion battery
Security Support for Trusted Platfom Module (TPM) 2.0
Optimize for Win 10 security features: Device Guard, NextGen Credentials, Virual Secure Mode (HP
Spectre Pro13 G1 models)
BitLocker (HP Spectre Pro13 G1 models)
Operating system Preinstalled (HP Spectre Notebook PC models):
Windows 10
Windows 10 Professional
For Developed Market (ML)
Windows 10 Home High End ML
For Emerging Market (EM/SL)
Windows 10 Home High End EM/SL
CPPP Windows 10 Home China Language Edition
SEAP Windows 10 Home High End EM/SL
Preinstalled (HP Spectre Pro13 G1 models):
Windows 10
2 Chapter 1 Product description
Category Description
Windows 10 Professional 64
Windows 10 Home 64 High End
Windows 10 Home 64 High Single Language
Windows 10 Home 64 Chinese Market – CPPP
Restore media (HP Spectre Pro13 G1 models):
Windows 10 SSRU
Windows 10 SSRD
Certied (HP Spectre Pro13 G1 models):
Microsoft WHQL: Win 10 64
Serviceability End user replaceable part: AC adapter
3
2 External component identication
Locating hardware
To nd out what hardware is installed on your computer:
▲
Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn+esc
(select products only).
Locating software
To nd out what software is installed on your computer:
▲
Select the Start button, and then select All apps.
‒ or –
Right-click the Start button, and then select Programs and Features.
4 Chapter 2 External component identication
Display
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures photographs. Some products allow you
to video conference and chat online using streaming video.
To use a webcam (integrated camera):
▲ Type camera in the taskbar search box, and then select
Camera.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.
Display 5
Top
TouchPad
Component Description
(1) TouchPad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
6 Chapter 2 External component identication
Lights
Component Description
(1) Power light
(2) Caps lock light On: Caps lock is on, which switches the key input to all capital
(3) Mute light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to the display
and other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
letters.
●
Amber: Computer sound is o.
●
O: Computer sound is on.
Top 7
Button and speakers
Component Description
(1) Power button
(2) Speakers (4) Produce sound.
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options.
▲ Type power in the taskbar search box, and then select
Power and sleep settings.
‒ or –
Right-click the Start button, and then select Power
Options.
8 Chapter 2 External component identication
Keys
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with the esc key or one of the action keys.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions.
NOTE: On select products, the f5 action key turns the keyboard
backlight feature o or on.
Top 9
Using the action keys
●
An action key performs an assigned function.
●
The icon on each action key illustrates the function for that key.
●
To use an action key, press and hold the key.
Icon Description
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Switches the screen image between display devices connected to the system. For example, if a monitor is
connected to the computer, repeatedly pressing this key alternates the screen image from the computer
display to the monitor display to a simultaneous display on both the computer and the monitor.
Turns the keyboard backlight o or on.
NOTE: To conserve battery power, turn o this feature.
Plays the previous track.
Starts, pauses, or resumes playback.
Plays the next track.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Mutes or restores speaker sound.
Turns the airplane mode and wireless feature on or o.
NOTE: The airplane mode key is also referred to as the wireless button.
NOTE: A wireless network must be set up before a wireless connection is possible.
10 Chapter 2 External component identication
Rear side
Component Description
(1) AC adapter and battery light
(2) USB Type-C power connector and charging port Connects a USB device with a Type-C connector to an AC adapter
(3) USB Type-C power connector and Thunderbolt
ports (2)
(4) Audio-out (headphone)/Audio-in (microphone)
combo jack
●
White: The AC adapter is connected and the battery is fully
charged.
●
Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
●
Amber: The AC adapter is connected and the battery is
charging.
●
O: The battery is not charging.
to provide power to the computer and can provide video output.
This port can also charge products such as cell phones, laptops,
tablets, and MP3 players, even when the computer is o.
NOTE: Adapters (purchased separately) may be required.
Connect USB devices with a Type-C connector to an AC adapter
to provide power to the computer and can provide video or highresolution display output. These ports can also charge products
such as cell phones, laptops, tablets, and MP3 players, even
when the computer is o.
NOTE: Your computer may also support a Thunderbolt docking
station.
NOTE: Adapters (purchased separately) may be required.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide:
▲ Select the Start button, select All apps, select HP Help and
Support, and then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Rear side 11
Bottom
Component Description
Vents (4) Enable airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to
cycle on and o during routine operation.
12 Chapter 2 External component identication
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
Item Description Function
(1) Product name This is the product name axed to the front of
the computer.
(2) Serial number (s/n) This is an alphanumeric identier that is unique to
each product.
(3) Part number/Product number (p/n) This number provides specic information about
the product's hardware components. The part number helps
a service technician to determine what components
and parts are needed.
(4) Warranty period This number describes the duration of the warranty period
for the computer.
(5) Model description This is the alphanumeric identier used to locate
documents, drivers, and support for the computer.
Service tag 13
Loading...