HP PSC 1310 User Manual

hp psc 1310 series
all-in-one
user guide
hp psc 1310 series
all-in-one
© Copyright 2004 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.
Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.
Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Portions Copyright © 1989-2003 Palomar Software Inc. The HP PSC 1310 Series includes printer driver technology licensed from Palomar Software, Inc. www.palomar.com
Copyright © 1999-2003 Apple Computer, Inc.
Apple, the Apple logo, Mac, Mac logo, Macintosh, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.
Publication number: Q5763-90152 First edition: February 2004
®
Windows ME 2000
of Microsoft Corporation.
Intel trademarks of Intel Corporation.
, Windows NT®, Windows
®
, Windows XP®, and Windows
®
are U.S.-registered trademarks
®
and Pentium® are registered
notice
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes.
Note: Regulatory information can be found in this User Guide.
It is not lawful in many places to ma ke copies of the following items. When in doubt, check with a legal representative first.
• Governmental paper or documents:
- Passports
- Immigration papers
- Selective service papers
- Identification badges, cards, or
insignias
•Governmental stamps:
-Postage stamps
- Food stamps
• Checks or drafts drawn on Governmental agencies
• Paper currency, traveler’s checks, or money orders
• Certificates of deposit
• Copyrighted works
safety information
Warning! To prevent fire
or shock hazard, do not expose this product to rain or any type of moisture.
Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.
Warning! Potential
shock hazard
1 Read and understand all
instructions in the Setup Poster.
2 Use only a grounded electrical
outlet when connecting the device to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.
3 Observe all warnings and
instructions marked on the product.
4 Unplug this product from wall
outlets before cleaning.
5 Do not install or use this product
near water or when you are wet.
6 Install the product securely on a
stable surface.
7 Install the product in a protected
location where no one can step on or trip over the line cord, and where the line cord will not be damaged.
8 If the product does not operate
normally, see the online Troubleshooting help.
9 No operator-serviceable parts
inside. Refer servicing to qualified service personnel.
10 Use in a well-ventilated area.
contents
1 quick start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
front panel overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
PictBridge camera port overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
front panel status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
use your hp psc with a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2 load originals and load paper . . . . . . . . . . . . . . . . . . . . . . . . . . 11
load originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
load an original photo on the glass . . . . . . . . . . . . . . . . . . . . . . . . . 12
load letter or A4 paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
load envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
load postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper 14
recommended papers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
load other types of paper in the paper tray . . . . . . . . . . . . . . . . . . . . 15
set the paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
avoid jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 print from a camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
connect a camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
print photos from your camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4 use the copy features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
make copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
perform special copy jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
stop copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5 use the scan features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
scan an original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
stop scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6 order supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
order media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
order print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
order other supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
7 maintain your hp psc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
clean the glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
clean the lid backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
clean the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
work with print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
self-maintenance sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
8 get hp psc 1310 series support . . . . . . . . . . . . . . . . . . . . . . . . . 37
get support and other information from the Internet . . . . . . . . . . . . . . 37
hp customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
v
contents
prepare your hp psc for shipment . . . . . . . . . . . . . . . . . . . . . . . . . . .41
hp distribution center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
9 warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
duration of limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
warranty upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
returning your hp psc for service . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
hewlett-packard limited global warranty statement . . . . . . . . . . . . . . . .46
10 technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
paper specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
environmental product stewardship program . . . . . . . . . . . . . . . . . . . .50
regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
11 hp instant share setup and use . . . . . . . . . . . . . . . . . . . . . . . . . .55
use hp instant share in five easy steps (Windows) . . . . . . . . . . . . . . . .55
send a photo or image using your hp psc (Macintosh) . . . . . . . . . . . . .57
why should I register with hp instant share (Windows)? . . . . . . . . . . . .58
12 troubleshooting information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
operational troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
vi
hp psc 1310 series
get help
This User Guide contains information on using your HP psc and provides additional troubleshooting assistance for the installation process. The User Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information.
The table below lists additional sources of information for your HP psc.
help description
Setup Guide The Setup Poster provides instructions for setting up and configuring your
HP psc. Make sure you use the correct setup information for your operating system (Windows or Macintosh).
HP Image Zone Help The HP Image Zone Help provides detailed information on using the
software for your HP psc.
For Windows users: Go to the HP Director, and click Help. For Macintosh users: Go to the HP Director, and click Help, then click
hp image zone help.
User Guide The User Guide you have in your hands contains information on using
your HP psc and provides additional troubleshooting assistance for the installation process. The User Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information.
Troubleshooting help To access troubleshooting information:
For Windows users: In the HP Director, click Help. Open the
Troubleshooting book in the HP Image Zone Help, then follow the links to general troubleshooting as well as links to Troubleshooting help that is specific to your HP psc. Troubleshooting is also available from the
Help button that appears on some error messages. For Macintosh users: Open the Apple Help Viewer, click hp image zone help, then click hp psc 1310 series.
There is also a Troubleshooting chapter available in this User Guide.
Internet help and technical support
If you have Internet access, you can get more information from the HP website at:
www.hp.com/support
The website also provides answers to frequently asked questions.
Readme file After you install your software, you can access the Readme file (if any)
from either the HP PSC 1310 Series CD-ROM or the HP PSC 1310 Series program folder. A Readme file contains late-breaking information that does not appear in the User Guide or the online help.
vii
help description
Dialog-box help (Windows only)
For Windows: Use one of the following ways to find information on a
specific feature:
Right-click on the feature
Select the feature and press F1
Select the ? in the upper-right corner then click on the feature
hp psc 1310 seriesviii
quick start
1
Your HP psc can be used for making copies and printing photos from a PictBridge-compliant camera without turning on your computer. You can do more with your HP psc by using the HP Director software that you installed on your computer during the initial setup. The HP Director includes troubleshooting tips, product-specific help, and enhanced copy, scan, and photo functionality. For more information on the use of the HP Director, see use your hp psc with a
computer on page 6.
This section contains the following topics:
•front panel overview on page 1
PictBridge camera port overview on page 3
front panel status lights on page 3
use your hp psc with a computer on page 6
front panel overview
Use the graphic and table below to become familiar with the front panel features of your HP psc.
Note: The front panel cover must be attached to the HP psc by removing the
adhesive backing and placing the cover in the appropriate location. The HP psc will not operate unless the front panel cover is attached properly. If your HP psc is not operating properly, refer to the setup instructions for information about attaching the front panel cover.
quick start
1
chapter 1
1 3
2
4
quick start
5
6 7
8 9
10
feature purpose
1 On/Resume: turns the HP psc on and off. Also, resumes a copy
or print job after a jam or other error. If the HP psc is in an error state, you can turn it off by pressing On/Resume for 3 seconds.
Warning! When the HP psc is off, a minimal amount of
power is still supplied to the device. Unplug the power cord to completely disconnect the power supply to the HP psc.
2 Check Paper: lights up to indicate the need to load paper or
remove a paper jam.
3 Check Print Cartridge: lights up to indicate the need to reinsert
or replace the print cartridge or close the print carriage access door.
4 Cancel: stops a job or exits button settings.
5 Copies (1-9): changes the number of copies for a copy job.
6 Size: changes the copy image size to either 100% or Fit to Page.
7 Paper Type: changes the paper type to Plain or Photo.
8 Start Copy, Black: starts a black-and-white copy.
9 Start Copy, Color: starts a color copy.
10 Scan: starts a scan of an original from the glass.
2
hp psc 1310 series
PictBridge camera port overview
Your HP PSC supports the PictBridge standard. The PictBridge port allows you to connect any PictBridge-compliant camera to the HP PSC with a USB cable and print your photos without using the computer.
Note: Do not use this port to connect your HP PSC to your computer. Also,
do not connect any other USB device, such as a mouse, keyboard, or photo card reader to this port.
For more information on printing from your PictBridge camera, see print from a
camera on page 17.
front panel status lights
Status lights on the front panel provide information about tasks that your HP psc is currently performing or about maintenance tasks that you need to perform on the device. For example, you can tell if the device is on or off, if it is processing a black-and-white or color copy, if it is out of paper, or if there is a paper jam.
All status lights on the front panel are reset to the default display after two minutes unless there is an error.
Review the graphic and the table on the next page to become familiar with the front-panel status lights that provide information about tasks that your HP PSC is currently performing.
quick start
quick start
black copy area
color copy area
on light (green)
Light is off. Light is off. Light is off. Your HP PSC is turned off. Press the On/Resume
Light is on. Light is on. Light is on. Your HP PSC is turned on
user guide
black copy area (backlight)
color copy area (backlight)
explanation what to do?
button to turn your HP PSC on.
Begin a scan, copy, or
and is ready for use.
print job from the front panel or from the software.
3
chapter 1
quick start
on light (green)
Light is blinking.
Light is blinking.
Light is blinking.
Blinks faster for 3 seconds and then stays illuminated.
black copy area (backlight)
Light is on. Light is on. Your HP PSC is processing
Light is blinking.
Light is on. Light is
Light is on or blinking.
In addition to providing information about current tasks, the lights on the front panel can also indicate error conditions.
Review the graphic and the table below to become familiar with the front-panel status lights that provide information about error conditions that your HP PSC is currently experiencing.
color copy
explanation what to do? area (backlight)
a print, scan, or maintenance job.
Light is on. Your HP PSC is processing
a black-and-white copy job.
Your HP PSC is processing
blinking.
Light is on or blinking.
a color copy job.
Your HP PSC is busy doing another task.
Wait for your HP PSC to finish processing the job.
Wait for your HP PSC to finish processing the job.
Wait for your HP PSC to finish processing the job.
Wait for the current job to be completed before starting another job.
on light (green)
Rapid blinking for 20 seconds.
4
On/Resume
Check Print Cartridge
Check Paper
If the On light, Check Print Cartridge light, Check Paper light, and Start Copy, Black and Start Copy, Color lights are all flashing, do the following:
1 Verify that the front-panel overlay is attached to the HP PSC. 2 Turn your HP PSC off and on by disconnecting the power cord and
reconnecting.
check paper light
Light is off. Light is off. The HP psc is trying to
check print cartridge light
explanation what to do?
scan and there is a communication problem.
Cancel
Verify that your computer is on and is connected to the HP psc. Verify that the HP psc software is installed.
hp psc 1310 series
quick start
on light (green)
Light is on. Light is
Light is on. Light is off. Light is
Light is on. Light is
check paper light
blinking.
blinking.
check print cartridge light
Light is off. The paper tray is empty,
blinking.
Light is blinking.
explanation what to do?
Load paper, or remove the
the HP psc has a paper jam, or the paper size setting and paper in paper tray are not the same.
Print cartridge access
door might be open.
Print cartridges might
be missing or not installed properly.
Tape might not have
been removed from the print cartridges.
There might be a
problem with the print cartridge.
The print carriage is stalled.
paper jam.
Change paper in paper
tray to correct size.
Change paper size on the
computer software.
Then press On/ Resume to continue.
1 Remove the print
cartridges and make sure the tape has been removed.
2 Re-insert the print
cartridges and make sure they are properly seated.
3 Close the access door.
If the light continues to blink, one of the print cartridges is defective. Do the following:
1 Remove the black (or
photo) print cartridge.
2 Close the access door.
If the light blinks, the tri-color print cartridge is defective and must be replaced. If the light does not blink, the black (or photo cartridge) is defective. For more information on this condition, click the HP psc status icon in the system tray on your computer (Windows only).
Open the print carriage access door and make sure the carriage is not obstructed.
quick start
user guide
5
chapter 1
on light (green)
Light is
quick start
blinking.
check paper light
Light is blinking.
check print cartridge light
Light is blinking.
use your hp psc with a computer
If you installed the HP psc software on your computer according to the Setup Poster, you can access all the features of the HP psc using the HP Director.
This section contains the following topics:
open the hp director for Windows users on page 6
open the hp director for Macintosh users on page 8
open the hp director for Windows users
1 Do one of the following to open the HP Director:
Double-click the HP Director icon on the desktop. In the Windows taskbar, click Start, point to Programs or All Programs
(XP), point to HP, then select HP Director.
2 In the Select Device box, click to see a list of installed HP devices supported
by this software.
3 Select HP PSC 1310 Series.
Note: The HP Director graphic below might appear differently on your
computer. The HP Director is customized based on the HP device that is selected. If your device is not equipped with a particular feature (such as fax capability), then the icon for that feature will not display in the HP Director on your computer. Some HP devices might show additional buttons that are not shown below.
Tip: If the HP Director on your computer does not contain any
icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall the HP Director software, and then reinstall the HP Director.
explanation what to do?
An error caused the HP psc to stop functioning.
1 Turn the HP psc off and
then on.
2 Restart your computer. 3 If the problem is not
corrected, unplug the HP psc and plug it in
again. If the problem persists, contact HP.
6
hp psc 1310 series
quick start
1
5678 910
23 4
11
feature purpose
1 Status: select this feature to display the current status of your HP psc.
2 Settings: select this feature to view or change various settings for your
HP psc, such as print, scan, or copy.
3 Help: select this feature to access the HP Image Zone Help, which
provides software help, a product tour, troubleshooting information for your HP psc, and HP psc product-specific help.
4 Select Device: use this feature to select the device you want to use
from the list of installed HP devices.
5 Scan Picture: use this feature to scan an image and display it in the
HP Image Zone.
quick start
12
user guide
6 Scan Document: use this feature to scan text and display it in the
selected text editing software program.
7 Make Copies: use this feature to display the Copy dialog box where
you can select the copy quality, number of copies, color, size, and then start a copy.
8 HP Image Zone: use this feature to display the HP Image Zone, where
you can view and edit images, print photos in multiple sizes, make and print a photo album, share images through e-mail or a website, or make a multimedia CD.
9 Creative Ideas: use this feature to learn about creative ways to use
your HP psc.
10 HP Shopping: use this feature to shop for HP products.
11 Software Update: use this feature to check for software updates for
your HP psc.
12 Click this arrow to display tool tips that explain each of the
HP Director options.
7
chapter 1
open the hp director for Macintosh users
Use one of the following methods to launch or access the HP Director, depending on which Macintosh OS you are using.
quick start
open the hp director (all-in-one) using Macintosh OS X
If you are using Macintosh OS X, the HP Director (All-in-One) is launched automatically during the HP Image Zone software installation, and causes the HP Director (All-in-One) icon to be created in the Dock for your device. Access the device capabilities via the HP Director menu that is associated with the HP Director (All-in-One) icon.
Tip: If you do not want the HP Director to launch automatically
each time you start your Macintosh, you can change this setting in the HP Director Settings menu.
To display the HP Director menu:
` In the Dock, click the HP Director (All-in-One) icon for your device.
The HP Director menu appears as shown below. Refer to the legend for a brief description of the HP Director features.
Note: If you install more than one HP device, an HP Director icon for each
device is appears in the Dock. For example, if you have an HP scanner and an HP psc installed, two HP Director icons are present in the Dock, one for the scanner, and one for the HP psc. However, if you installed two of the same kind of device (for example, two HP psc devices) only one HP Director icon is displayed in the Dock to represent all devices of that kind.
1
2 3
4
5
6 7 8
feature purpose
1 Scan Picture: use this feature to scan an image and display it in
the HP Gallery.
2 Scan document: use this feature to scan text and display it in the
selected destination text editing software program.
3 Make Copies: use this feature to make a copy in black and white
or color.
8
hp psc 1310 series
quick start
feature purpose
4 HP Gallery: use this feature to display the HP Gallery to view
and edit images.
5 More Applications: use this feature to select other applications on
your computer.
6 HP on the Web: use this feature to select an HP website.
7 HP Help: use this feature to select a source for help with your
HP psc.
8 Settings: use this feature to change device settings.
open the hp director using Macintosh OS 9
In Macintosh OS 9, the HP Director is launched automatically during the HP Image Zone software installation, and the HP Director appears as an alias on the desktop. Use one of the following methods to launch the HP Director.
` Double-click the HP Director alias on the desktop. ` Double-click HP Director in the Applications:Hewlett-Packard:HP Image
Zone Software:HP Director folder.
The HP Director displays only the icons that pertain to the selected device. For more information, see the onscreen hp image zone help that came with your software.
The following figure shows some of the features available through the HP Director for Macintosh OS 9. Consult the legend for a brief explanation of specific features.
Note: The HP Director graphic below might appear differently on your
computer. The HP Director is customized based on the HP device that is selected. If your device is not equipped with a particular feature (such as fax capability), then the icon for that feature will not display in the HP Director on your computer. Some HP devices might show additional buttons that are not shown below.
quick start
user guide
123 4 5
6
feature purpose
1 Scan Picture: use this feature to scan an image and display it in
the HP Gallery.
9
chapter 1
feature purpose
2 Select Device: use this pull-down list to select the HP device you
want to use.
quick start
3 Scan document: use this feature to scan text and display it in the
selected destination text editing software program.
4 Make Copies: use this feature to make a copy in black and
white or color.
5 HP Gallery: use this feature to display the HP Gallery to view
and edit images.
6 Settings: use this pull-down list to provide access to device
settings.
10
hp psc 1310 series
2
load originals and load paper
You can copy and scan originals loaded on the glass. You can also print and copy onto a variety of paper types and paper sizes. It is important that you choose the right paper and make sure that it is loaded correctly and not damaged.
This section contains the following topics:
load originals on page 11
load an original photo on the glass on page 12
load letter or A4 paper on page 12
load envelopes on page 14
load postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper
on page 14
recommended papers on page 15
load other types of paper in the paper tray on page 15
set the paper type on page 15
•avoid jams on page 16
load originals & paper
load originals
Review the procedure below for loading originals on the glass of your HP psc.
1 To load an original, lift the lid and place the original face down on the left
2 Close the lid.
For information on making a copy, see make copies on page 19. For more information on scanning a document, see scan an original on page 23.
Note: Some copy options, such as Fit to Page, will not work correctly if the
glass and lid backing are not clean. For more information, see clean the
glass and clean the lid backing on page 31.
front corner of the glass with the sides of the original touching the left and bottom edges.
lid
Top edge of original
11
chapter 2
load an original photo on the glass
You can make a copy of an original photo from the glass of your HP psc. It is important that you load the original photo on the glass properly to get the best possible copy.
1 Load your original photo face down on the left front corner of the glass.
Position the photo on the glass so the long edge of the photo is along the front edge of the glass.
load originals & paper
2 Close the lid.
For more information on special copy jobs, or making borderless copies of photos, see perform special copy jobs on page 20.
load letter or A4 paper
The following describes the basic procedure for loading letter or A4 paper into the HP psc. For best results, adjust the paper settings each time you change paper types or paper sizes. For more information, see set the paper type on page 15, and avoid jams on page 16.
Note: There are specific considerations for loading certain types of paper,
postcards, and envelopes. After you review the procedure for loading letter and A4 paper, see load envelopes on page 14, and load postcards,
Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper on page 14, and load other types of paper in the paper tray on page 15.
1 Lower the paper tray, and if necessary, slide the paper-width guide to the
outermost position.
2 Fold out the paper-tray extender to catch paper as it exits the device.
Tip: For best results when loading legal-size paper, fold in the
paper-tray extender before loading the paper to avoid a paper jam.
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hp psc 1310 series
load originals and load paper
3 Tap the stack on a flat surface to align the edges of the paper, and then
check the paper for the following:
Make sure it is free of rips, dust, wrinkles, and curled or bent edges. Make sure all the paper in the stack is the same size and type.
4 Insert paper into the paper tray with the print side down until it stops. To
avoid bending the paper, make sure you do not push the paper in too far, or push too hard. If you are using letterhead, insert the top of the page first.
Do not use too much paper. Check that the stack of paper contains several sheets but is no higher than the top of the paper-width guide.
Note: Forcing the paper too far into the HP psc might cause multiple sheets
of paper to be fed through the print mechanism, or cause a paper jam.
load originals & paper
user guide
5 Slide the paper-width guide in until it stops at the edge of the paper. Make
sure that the paper stack lies flat in the paper tray and fits under the tab of the paper-width guide.
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chapter 2
load envelopes
load originals & paper
Use the print feature of your word processing software to print to envelopes with your HP PSC. Use envelopes for printing only; copying on to an envelope is not recommended. Do not use shiny or embossed envelopes, or envelopes that have clasps or windows. You can load the paper tray with one or multiple envelopes.
Note: Consult the help files in your word processing software for details on
how to format text for printing on envelopes.
1 Remove all paper from the paper tray. 2 Slide an envelope into the tray, with the envelope flap up and to the left
(print side down), until it stops. Do not force the envelope in too far.
3 Adjust the paper-width guide against the envelope.
Be careful not to bend the envelope. Do not overload the paper tray when loading multiple envelopes. Make
sure the stack of envelopes is no higher than the top of the paper-width guide.
load postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper
The following is the procedure for loading postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper.
1 Remove all paper from the paper tray, and then slide a stack of cards into
the tray until it stops. Insert the short edge of the card into the HP psc first. Make sure the print side faces down.
Note: If you are using photo paper with perforated tabs, load the photo
paper so that the tabs face out towards you.
2 Adjust the paper-width guide against the cards until it stops.
Make sure the cards fit within the tray. Do not overload it. The stack should be no higher than the top of the paper-width guide.
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hp psc 1310 series
recommended papers
For the best print quality, use HP papers. Paper that is too thin, paper that has a slick texture, or paper that stretches easily can cause paper jams. Paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not be filled in completely. For more information about HP papers, check our website at:
www.hp.com/support
load originals and load paper
load other types of paper in the paper tray
The following table provides guidelines for loading nonstandard types of paper. For best results, adjust the paper settings each time you change the paper type or paper size. For more information, see set the paper type on page 15.
Note: Some paper types might not be available in your country/region. Note: Photo paper might curl when you remove it from the box. If this
occurs, curl the paper the opposite way to flatten it before inserting it into the HP psc.
paper tips
HP papers
Labels (works only with printing)
HP Premium Paper: locate the gray arrow on the nonprinting side of
the paper, and then load paper with the arrow side facing up.
HP Greeting Card Paper, HP Glossy Greeting Card Paper, or
HP Textured Greeting Cards: insert a small stack of greeting cards with the print side down, into the paper tray until it stops.
Always use letter or A4 label sheets designed for use with HP inkjet
products (like Avery Inkjet Labels), and make sure that the labels are not over two years old.
Fan the stack of labels to make sure none of the pages are sticking
together.
Place a stack of label sheets on top of standard paper in the paper
tray, print side down. Do QRW insert labels one sheet at a time.
load originals & paper
set the paper type
If you want to use a different type of paper, load that paper in the paper tray. You should then change the paper type settings to ensure the best print quality. This setting refers to copy settings only. If you want to set the paper type for printing, set the properties from the Print dialog box in the software program on your computer.
The following procedure describes how to change the paper type setting on your HP psc.
1 Load paper into the HP psc. 2 Press Paper Type on the front panel to change the setting to Plain or Photo.
user guide
15
chapter 2
avoid jams
load originals & paper
To avoid jams, remove papers from completed print or copy jobs frequently from the paper tray. Excessive amounts of paper from completed print or copy jobs in the paper tray might back up into the HP psc and cause a paper jam. Also, for best results, use recommended papers, and load paper correctly. For more information see, recommended papers on page 15, and load letter or A4 paper on page 12.
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hp psc 1310 series
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