HP ProBook 650 G2 User Manual
User Guide
© Copyright 2015 HP Development Company,
L.P.
AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel is a trademark of Intel Corporation in the
U.S. and other countries. Java is a U.S.
trademark of Sun Microsystems, Inc. Microsoft
and Windows are trademarks of the Microsoft
group of companies. SD Logo is a trademark of
its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: October 2015
Document Part Number: 839473-001
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
To access the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and then
follow the on-screen instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place
the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits dened by the International Standard for Safety
of Information Technology Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Welcome ....................................................................................................................................................... 1
Finding information ............................................................................................................................................... 2
2 Getting to know your computer ...................................................................................................................... 3
Right ....................................................................................................................................................................... 3
Left ......................................................................................................................................................................... 5
Display .................................................................................................................................................................... 6
Top .......................................................................................................................................................................... 7
TouchPad ............................................................................................................................................. 7
Lights ................................................................................................................................................... 9
Buttons, speakers, and ngerprint reader ........................................................................................ 10
Keys ................................................................................................................................................... 12
Bottom ................................................................................................................................................................. 14
Front ..................................................................................................................................................................... 14
Rear ...................................................................................................................................................................... 16
3 Connecting to a network .............................................................................................................................. 17
Connecting to a wireless network ....................................................................................................................... 17
Using the wireless controls ............................................................................................................... 17
Using the wireless button ............................................................................................... 17
Using operating system controls .................................................................................... 18
Using a WLAN ..................................................................................................................................... 18
Using an Internet service provider .................................................................................. 18
Setting up a WLAN .......................................................................................................... 19
Conguring a wireless router .......................................................................................... 19
Protecting your WLAN ..................................................................................................... 19
Connecting to a WLAN ..................................................................................................... 20
Using HP Mobile Broadband (select products only) .......................................................................... 20
Inserting and removing a SIM card (select products only) ............................................................... 21
Using HP Mobile Connect (select products only) .............................................................................. 21
Using GPS (select products only) ...................................................................................................... 21
Using Bluetooth wireless devices ...................................................................................................... 22
Connecting to a wired network ............................................................................................................................ 22
Connecting to a local area network (LAN) ......................................................................................... 22
v
4 Navigating using the keyboard, touch gestures and pointing devices ............................................................... 24
Using pointing devices ......................................................................................................................................... 24
Setting pointing device preferences ................................................................................................. 24
Using the pointing stick ..................................................................................................................... 24
Using the TouchPad and gestures ..................................................................................................... 24
Tapping ............................................................................................................................ 24
Scrolling .......................................................................................................................... 26
2-nger pinch zoom ........................................................................................................ 26
2-nger click ................................................................................................................... 26
Rotating (select products only) ...................................................................................... 27
Flicking (select products only) ........................................................................................ 27
Edge swipes (select products only) ................................................................................ 28
Right-edge swipe .......................................................................................... 28
Left-edge swipe ............................................................................................ 28
Top-edge swipe ............................................................................................ 29
Using the keyboard .............................................................................................................................................. 29
Using Windows shortcut keys ........................................................................................................... 30
Identifying the hot keys .................................................................................................................... 30
Using keypads ................................................................................................................................... 31
Using the embedded numeric keypad (select products only) ........................................ 31
Turning the embedded numeric keypad on and o ..................................... 32
Switching key functions on the embedded numeric keypad ....................... 32
Using the integrated numeric keypad (select products only) ........................................ 32
Using an optional external numeric keypad ................................................................... 32
5 Multimedia .................................................................................................................................................. 34
Audio .................................................................................................................................................................... 34
Connecting speakers ......................................................................................................................... 34
Adjusting the volume ........................................................................................................................ 34
Connecting headphones .................................................................................................................... 34
Connecting a microphone ................................................................................................................. 35
Connecting headphones and microphones ...................................................................................... 35
Checking audio functions on the computer ...................................................................................... 35
Webcam (select products only) ........................................................................................................................... 35
Video .................................................................................................................................................................... 36
VGA .................................................................................................................................................... 36
Dual-Mode DisplayPort ..................................................................................................................... 37
Discovering and connecting wired displays using MultiStream Transport ...................................... 37
Connect displays to computers with AMD or Nvidia graphics (with an optional hub) ... 38
Connect displays to computers with Intel graphics (with and optional hub) ................ 38
Connect displays to computers with Intel graphics (with a built-in hub) ...................... 38
vi
Discovering and connecting to Miracast-compatible wireless displays (select products only) ...... 39
6 Power management ..................................................................................................................................... 40
Shutting down (turning o) the computer .......................................................................................................... 40
Setting power options ......................................................................................................................................... 40
Using power-saving states ................................................................................................................ 41
Initiating and exiting Sleep ............................................................................................. 41
Enabling and exiting user-initiated Hibernation ............................................................ 41
Using the power meter and power settings ................................................................... 41
Setting password protection on wakeup ........................................................................ 42
Using battery power .......................................................................................................................... 42
Finding additional battery information .......................................................................... 42
Using Battery Check ........................................................................................................ 43
Displaying the remaining battery charge ....................................................................... 43
Maximizing battery discharge time ................................................................................ 43
Managing low battery levels ........................................................................................... 43
Identifying low battery levels ...................................................................... 43
Resolving a low battery level ....................................................................... 44
Removing the battery ..................................................................................................... 44
Conserving battery power .............................................................................................. 45
Storing a user-replaceable battery (select products only) ............................................ 45
Disposing of a user-replaceable battery (select products only) .................................... 45
Replacing a user-replaceable battery (select products only) ........................................ 46
Using external AC power ................................................................................................................... 46
Testing an AC adapter ..................................................................................................... 46
7 External cards and devices ........................................................................................................................... 48
Using memory card readers (select products only) ............................................................................................ 48
Inserting a memory card ................................................................................................................... 48
Removing a memory card ................................................................................................................. 48
Using smart cards (select products only) ............................................................................................................ 49
Inserting a smart card ....................................................................................................................... 49
Removing a smart card ..................................................................................................................... 49
Using a USB device ............................................................................................................................................... 50
Connecting a USB device ................................................................................................................... 51
Removing a USB device ..................................................................................................................... 51
Using a serial device (select products only) ........................................................................................................ 51
Using optional external devices .......................................................................................................................... 52
Using optional external drives .......................................................................................................... 52
vii
8 Drives ......................................................................................................................................................... 53
Using hard drives ................................................................................................................................................. 53
Improving hard drive performance ................................................................................................... 53
Using Disk Defragmenter ................................................................................................ 53
Using Disk Cleanup .......................................................................................................... 53
Using HP 3D DriveGuard (select products only) ................................................................................ 54
Identifying HP 3D DriveGuard status .............................................................................. 54
9 Security ...................................................................................................................................................... 55
Protecting the computer ..................................................................................................................................... 55
Using passwords .................................................................................................................................................. 55
Setting passwords in Windows ......................................................................................................... 56
Setting passwords in Computer Setup ............................................................................................. 57
Managing a BIOS administrator password ........................................................................................ 57
Entering a BIOS administrator password ....................................................................... 58
Managing a Computer Setup DriveLock password ........................................................................... 58
Setting a DriveLock password ........................................................................................ 59
Entering a DriveLock password ...................................................................................... 59
Changing a DriveLock password ..................................................................................... 60
Removing DriveLock protection ..................................................................................... 60
Using Computer Setup Automatic DriveLock .................................................................................... 61
Entering an Automatic DriveLock password .................................................................. 61
Removing Automatic DriveLock protection .................................................................... 61
Using antivirus software ...................................................................................................................................... 62
Using rewall software ........................................................................................................................................ 62
Installing critical security updates ...................................................................................................................... 62
Using HP Client Security (select products only) .................................................................................................. 62
Using HP Touchpoint Manager (select products only) ........................................................................................ 63
Installing an optional security cable ................................................................................................................... 63
Using the ngerprint reader (select products only) ............................................................................................ 63
Locating the ngerprint reader ......................................................................................................... 64
10 Maintenance ............................................................................................................................................. 65
Cleaning your computer ...................................................................................................................................... 65
Cleaning procedures .......................................................................................................................... 65
Cleaning the display (All-in-Ones or Notebooks) ........................................................... 65
Cleaning the sides or cover ............................................................................................. 65
Cleaning the TouchPad, keyboard, or mouse ................................................................. 66
Updating programs and drivers .......................................................................................................................... 66
Using SoftPaq Download Manager ...................................................................................................................... 66
viii
11 Backup and recovery .................................................................................................................................. 67
Backing up your information ............................................................................................................................... 67
Performing a system recovery ............................................................................................................................ 67
Using the Windows recovery tools .................................................................................................... 67
Using f11 recovery tools ................................................................................................................... 68
Using Windows operating system media (purchased separately) ................................................... 69
Using Windows Refresh or Windows Reset ...................................................................................... 70
Using HP Software Setup .................................................................................................................. 70
12 Computer Setup (BIOS), TPM, and HP Sure Start ........................................................................................... 71
Using Computer Setup ......................................................................................................................................... 71
Starting Computer Setup .................................................................................................................. 71
Navigating and selecting in Computer Setup ................................................................................... 71
Restoring factory settings in Computer Setup ................................................................................. 72
Updating the BIOS ............................................................................................................................. 73
Determining the BIOS version ......................................................................................... 73
Downloading a BIOS update ........................................................................................... 73
Changing the boot order using the f9 prompt .................................................................................. 74
TPM BIOS settings (select products only) ........................................................................................................... 74
Using HP Sure Start (select products only) ......................................................................................................... 75
13 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 76
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 76
14 Support .................................................................................................................................................... 78
Contacting support .............................................................................................................................................. 78
Labels ................................................................................................................................................................... 79
15 Specications ............................................................................................................................................ 80
Input power .......................................................................................................................................................... 80
Operating environment ....................................................................................................................................... 80
16 Accessibility .............................................................................................................................................. 81
Supported assistive technologies ....................................................................................................................... 81
Contacting support .............................................................................................................................................. 81
Appendix A Traveling with the computer .......................................................................................................... 82
Appendix B Troubleshooting ........................................................................................................................... 83
Troubleshooting resources .................................................................................................................................. 83
ix
Resolving issues .................................................................................................................................................. 83
The computer is unable to start up ................................................................................................... 83
The computer screen is blank ........................................................................................................... 83
Software is functioning abnormally ................................................................................................. 84
The computer is on but not responding ............................................................................................ 84
The computer is unusually warm ...................................................................................................... 84
An external device is not working ..................................................................................................... 84
The wireless network connection is not working ............................................................................. 85
A disc does not play ........................................................................................................................... 85
A movie is not visible on an external display .................................................................................... 85
The process of burning a disc does not begin, or it stops before completion ................................. 86
Appendix C Electrostatic discharge .................................................................................................................. 87
Index ............................................................................................................................................................. 88
x
1 Welcome
After you set up and register the computer, we recommend the following steps to get the most out of your
smart investment:
●
TIP: To quickly return to the computer Start screen from an open app or the Windows desktop, press
the Windows key on your keyboard. Pressing the Windows key again will return you to the
previous screen.
●
Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet.
For more information, see Connecting to a network on page 17.
●
Update your antivirus software—Protect your computer from damage caused by viruses. The software
is preinstalled on the computer. For more information, see Using antivirus software on page 62.
●
Get to know your computer—Learn about your computer features. See Getting to know your computer
on page 3 and Navigating using the keyboard, touch gestures and pointing devices on page 24 for
additional information.
●
Find installed software—Access a list of the software preinstalled on the computer:
From the Start screen, type a, click Apps, and then select from the displayed options. For details about
using the software included with the computer, see the software manufacturer's instructions, which
may be provided with the software or on the manufacturer's website.
●
Back up your hard drive by creating recovery discs or a recovery ash drive. See Backup and recovery
on page 67.
1
Finding information
You have already used Setup Instructions to turn on the computer and locate this guide. To locate resources
that provide product details, how-to information, and more, use this table.
Resources For information about
Setup Instructions poster
HP Support Assistant
To access HP Support Assistant, from the Start screen,
select the HP Support Assistant app.
To access the latest user guide, go to http://www.hp.com/
support, and select your country. Select Drivers &
Downloads, and then follow the on-screen instructions.
Worldwide support
To get support in your language, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
HP website
To access the latest user guide, go to http://www.hp.com/
support, and select your country. Select Drivers &
Downloads, and then follow the on-screen instructions.
Safety & Comfort Guide
To access this guide:
▲
From the Start screen, type support, and then
select the HP Support Assistant app.
– or –
Go to http://www.hp.com/ergo.
●
How to set up the computer
●
Help to identify computer components
●
Operating system information
●
Software, driver, and BIOS updates
●
Troubleshooting tools
●
How to access support
●
Online chat with an HP technician
●
Support telephone numbers
●
HP service center locations
●
Support information
●
Ordering parts and nding additional help
●
Accessories available for the device
●
Proper workstation setup, posture, health, and work habits
●
Electrical and mechanical safety information
Regulatory, Safety, and Environmental Notices
To access this guide:
1. From the Start screen, type support, and then
select the HP Support Assistant app.
2. Select My computer, and then select User guides.
Limited Warranty*
To access this guide, from the Start screen, select the HP
Support Assistant app, select My computer, and then
select Warranty and services.
– or –
Go to http://www.hp.com/go/orderdocuments.
*You can nd your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In
some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided
in printed format, you can request a copy fromhttp://www.hp.com/go/orderdocuments. For products purchased in Asia Pacic, you can
write to HP at Hewlett Packard, POD, P.O. Box 200, Alexandra Post Oce, Singapore 911507. Include your product name, and your
name, phone number, and postal address.
2 Chapter 1 Welcome
●
Regulatory and safety information
●
Battery disposal information
Warranty information
2 Getting to know your computer
Right
Component Description
(1) Dual-Mode DisplayPort Connects an optional digital display device, such as a high-
performance monitor or projector.
(2) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low current.
Some USB devices require power and require you to use a
powered port.
NOTE: USB charging ports can also charge select products of
cell phones and MP3 players, even when the computer is o.
(3) SIM card slot (select products only) Supports a wireless subscriber identity module (SIM) card.
(4) Audio-out (headphone)/Audio-in (microphone)
combo jack
(5) USB Type-C (charging) port Connects any USB device with a Type-C connector.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices. To access this guide, from
the Start screen, type support, and then select the HP
Support Assistant app.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Right 3
Component Description
NOTE: USB Type-C ports charge products such as cell phones,
laptops, tablets, and MP3 players, even when the computer is
o.
NOTE: Adapters (purchased separately) may be required.
(6) Memory card reader Reads optional memory cards that store, manage, share, or
access information.
(7) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(8) RJ-45 (network) jack/status lights Connects a network cable.
●
Green (right): The network is connected.
●
Amber (left): Activity is occurring on the network.
(9) Docking port Connects an optional docking device.
(10) Power connector Connects an AC adapter.
4 Chapter 2 Getting to know your computer
Left
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
(2) Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
(3) Optical drive (select products only) Depending on your computer model, reads an optical disc or
reads and writes to an optical disc.
(4) Optical drive light Green: The optical drive is in use.
O: The optical drive is o.
(5) Optical drive eject button Releases the optical drive disc tray.
(6) Smart card reader Supports optional smart cards.
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
Left 5
Display
Component Description
(2) Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
(3) Optical drive (select products only) Depending on your computer model, reads an optical disc or
reads and writes to an optical disc.
(4) Optical drive light Green: The optical drive is in use.
O: The optical drive is o.
(5) Optical drive eject button Releases the optical drive disc tray.
(6) Smart card reader Supports optional smart cards.
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
(2) WWAN antennas* Send and receive wireless signals to communicate with wireless wide
(3) Internal microphones Record sound.
(4) Webcam light (select products only) On: The webcam is in use.
6 Chapter 2 Getting to know your computer
area networks (WLANs).
area networks (WWANs).
Component Description
For information on using the webcam, access HP Support Assistant.
To access HP Support Assistant, from the Start screen, select the HP
Support Assistant app.
(5) Webcam (select products only) Records video and captures photographs. Some models allow you to
video conference and chat online using streaming video.
Top
TouchPad
(6) Near Field Communication (NFC) tapping area*
(select products only)
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app.
Tap another NFC-enabled device to the NFC tapping area to transfer
les.
Component Description
(1) Pointing stick (select products only) Moves the pointer and selects or activates items on the screen.
(2) Left pointing stick button (select products only) Functions like the left button on an external mouse.
(3) TouchPad light
●
On: The TouchPad is o.
●
O: The TouchPad is on.
Top 7
Component Description
(4) TouchPad zone Reads your nger gestures to move the pointer or activate
items on the screen.
(5) Left TouchPad button Functions like the left button on an external mouse.
(6) Right pointing stick button (select products
only)
(7) Right TouchPad button Functions like the right button on an external mouse.
Functions like the right button on an external mouse.
8 Chapter 2 Getting to know your computer
Lights
Component Description
(1) Power light
(2) Microphone mute light
(3) Num lock light On: Num lock is on.
(4) Wireless light On: An integrated wireless device, such as a wireless local area
(5) Mute light
(6) Caps lock light On: Caps lock is on, which switches the key input to all capital
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-saving
state. The computer shuts o power to the display and
other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
●
Amber: microphone sound is o.
●
O: microphone sound is on.
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are o.
●
Amber: Computer sound is o.
●
White: Computer sound is on.
letters.
Top 9
Buttons, speakers, and ngerprint reader
Component Description
(1) Power button
(2) Speakers Produce sound.
(3) Wireless button Turns the wireless feature on or o but does not establish a
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to initiate
Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button for at
least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options. From the Start screen, type power, select Power and
sleep settings, and select Power and sleep from the list of
applications.
wireless connection.
A wireless network must be set up before a wireless connection is
possible.
10 Chapter 2 Getting to know your computer
Component Description
(4) Volume mute button Mutes and restores speaker sound.
(5) Fingerprint reader (select products only) Allows a ngerprint logon to Windows, instead of a password
logon.
Top 11
Keys
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lock key, the esc key,
or the fn+b.
See Identifying the hot keys on page 30
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
(5) Embedded numeric keypad A numeric keypad superimposed over the keyboard alphabet
keys that enables you to add, subtract, and perform other
numeric tasks. When num lock is on, the keypad can be used like
an external numeric keypad.
(6) Windows application key Displays options for a selected object.
(7) num lock key Turns the embedded numeric keypad on and o.
12 Chapter 2 Getting to know your computer
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lock key, the esc key,
or the fn+b.
See Identifying the hot keys on page 30
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
(5) num lock key Turns the embedded numeric keypad on and o.
(6) Integrated numeric keypad A separate keypad to the right of the alphabet keyboard that
enables you to add, subtract, and perform other numeric tasks.
When num lock is on, the integrated keypad can be used like an
external numeric keypad.
Top 13
Bottom
Component Description
Front
(1) Docking station support holes Support an optional docking station.
(2) Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
Component Description
(1) Wireless light On: An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth® device
and/or a WWAN device, is on.
NOTE: On some models, the wireless light is amber when
all wireless devices are o.
(2) Power light
14 Chapter 2 Getting to know your computer
●
On: The computer is on.
Component Description
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to the
display and other unneeded components.
●
O: The computer is o or in Hibernation.
Hibernation is a power-saving state that uses the
least amount of power.
(3) Battery light When AC power is connected:
●
White: The battery charge is greater than 90 percent.
●
Amber: The battery charge is from 0 to 90 percent.
●
O: The battery is not charging.
When AC power is disconnected (battery not charging):
●
Blinking amber: The battery has reached a low
battery level. When the battery has reached a critical
battery level, the battery light begins blinking
rapidly.
●
O: The battery is not charging.
(4) Drive light
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
NOTE: For more information about HP 3D DriveGuard,
see Using HP 3D DriveGuard (select products only)
on page 54.
Front 15
Rear
Component Description
(1) External monitor port Connects an external VGA monitor or projector.
(2) Serial port (select products only) Connects an optional device such as a serial modem,
mouse, or printer.
16 Chapter 2 Getting to know your computer
3 Connecting to a network
Your computer can travel with you wherever you go. But even at home, you can explore the globe and access
information from millions of websites using your computer and a wired or wireless network connection. This
chapter will help you get connected to that world.
Connecting to a wireless network
Your computer may be equipped with one or more of the following wireless devices:
●
Wireless local area network (WLAN) device—Connects the computer to wireless local area networks
(commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate oces, your home, and
public places such as airports, restaurants, coee shops, hotels, and universities. In a WLAN, the mobile
wireless device in your computer communicates with a wireless router or a wireless access point.
●
HP Mobile Broadband Module (select products only)—A wireless wide area network (WWAN) device that
gives you wireless connectivity over a much larger area. Mobile network operators install base stations
(similar to cell phone towers) throughout large geographic areas, eectively providing coverage across
entire states, regions, or even countries.
●
Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-enabled
devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device
communicates directly with other devices, and devices must be relatively close together—typically
within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, see the information and website links provided in HP
Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant
app.
Using the wireless controls
You can control the wireless devices in your computer using one or more of these features:
●
Wireless button, wireless switch, wireless key, or airplane mode key (referred to in this chapter as the
wireless button) (select products only)
●
Operating system controls
Using the wireless button
The computer has a wireless button, one or more wireless devices, and, on select products, one or two
wireless lights. All the wireless devices on your computer are enabled at the factory, and if your computer has
a wireless light, the wireless light is on (white) when you turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of individual
devices. If the wireless light is white, at least one wireless device is on. If the wireless light is o, all wireless
devices are o.
NOTE: On some models, the wireless light is amber when all wireless devices are o.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn o
the wireless devices simultaneously.
Connecting to a wireless network 17
Using operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network, and
diagnose and repair network problems.
To use operating system controls:
1. From the Start screen, type control panel, and then select Control Panel.
2. Select Network and Internet, and then select Network and Sharing Center.
For more information, access HP Support Assistant. To access HP Support Assistant, from the Start screen,
select the HP Support Assistant app.
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other
computers and accessories that are linked by a wireless router or a wireless access point.
NOTE: The terms wireless router and wireless access point are often used interchangeably.
●
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can
accommodate a large number of computers and accessories and can separate critical network functions.
●
A home or small oce WLAN typically uses a wireless router, which allows several wireless and wired
computers to share an Internet connection, a printer, and les without requiring additional pieces of
hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a
service provider or a public or corporate network).
Using an Internet service provider
When you are setting up Internet access in your home, you must establish an account with an Internet service
provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the
modem, install a network cable to connect your wireless computer to the modem, and test the Internet
service.
NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information
and store it in a safe place.
18 Chapter 3 Connecting to a network
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
●
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an
Internet service provider
●
A wireless router (2) (purchased separately)
●
A wireless computer (3)
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type of modem
you have.
The illustration below shows an example of a wireless network installation that is connected to the Internet.
As your network grows, additional wireless and wired computers can be connected to the network to access
the Internet.
For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP.
Conguring a wireless router
For help in conguring a wireless router, see the information provided by your router manufacturer or your
ISP.
NOTE: It is recommended that you initially connect your new wireless computer to the router by using the
network cable provided with the router. When the computer successfully connects to the Internet, disconnect
the cable, and access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always enable security features to protect your network
from unauthorized access. WLANs in public areas (hotspots) like coee shops and airports may not provide
any security. If you are concerned about the security of your computer in a hotspot, limit your network
activities to e-mail that is not condential and basic Internet surng.
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected signals.
Take the following precautions to protect your WLAN:
●
Use a rewall.
A rewall checks both data and requests for data that are sent to your network, and discards any
suspicious items. Firewalls are available in both software and hardware. Some networks use a
combination of both types.
●
Use wireless encryption.
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the
network. For more information, access HP Support Assistant. To access HP Support Assistant, from the
Start screen, select the HP Support Assistant app.
Connecting to a wireless network 19
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless light is o,
press the wireless button.
NOTE: On some models, the wireless light is amber when all wireless devices are o.
2. From the Start screen, point to the far-right upper or lower corner of the screen to display the charms.
3. Select Settings, and then click the network status icon.
4. Select your WLAN from the list.
5. Click Connect.
If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the code, and
then click Sign in.
NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.
NOTE: If you do not see the WLAN you want to connect to, from the Windows desktop, right-click the
network status icon, and then select Open Network and Sharing Center. Click Set up a new connection
or network. A list of options is displayed, allowing you to manually search for and connect to a network
or to create a new network connection.
6. Follow the on-screen instructions to complete the connection.
After the connection is made, place the mouse pointer over the network status icon in the notication area, at
the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router
manufacturer, and interference from other electronic devices or structural barriers such as walls and oors.
Using HP Mobile Broadband (select products only)
Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer,
when used with a mobile operator’s network, gives you the freedom to connect to the Internet, send e-mail,
or connect to your corporate network without the need for Wi-Fi hotspots.
NOTE: If your computer includes HP Mobile Connect, the instructions in this section do not apply. See Using
HP Mobile Connect (select products only) on page 21.
You may need the HP Mobile Broadband Module serial number (IMEI) to activate mobile broadband service.
The serial number is printed on a label inside the battery bay, under the service door, or on the back of the
display.
Some mobile network operators require the use of a SIM card. A SIM card contains basic information about
you, such as a personal identication number (PIN), as well as network information. Some computers include
a SIM card that is preinstalled. If the SIM card is not preinstalled, it may be provided in the HP Mobile
Broadband information provided with your computer or the mobile network operator may provide it
separately from the computer.
For information about inserting and removing a SIM card, see Inserting and removing a SIM card (select
products only) on page 21.
For information about HP Mobile Broadband and how to activate service with a preferred mobile network
operator, see the HP Mobile Broadband information included with your computer.
20 Chapter 3 Connecting to a network
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