HP ProBook 640 G2, ProBook 645 G2, ProBook 650 G2, ProBook 655 G2 Maintenance and Service Guide
HP ProBook 640 G2 Notebook PC
HP ProBook 645 G2 Notebook PC
HP ProBook 650 G2 Notebook PC
HP ProBook 655 G2 Notebook PC
Maintenance and Service Guide
© Copyright 2015 HP Development Company,
L.P.
AMD and AMD Litho Pro are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used by
Hewlett-Packard Company under license. Intel,
Skylake, and Core are trademarks of Intel
Corporation in the U.S. and other countries.
Microsoft and Windows are registered
trademarks or trademarks of Microsoft
Corporation in the United States and/or other
countries.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take full
advantage of Windows 8 functionality. See
http://www.microsoft.com for details.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS
Licensing Limited. DTS, the Symbol, & DTS and
the Symbol together are registered
trademarks, and DTS Sound+ is a trademark of
DTS, Inc. © DTS, Inc. All Rights Reserved .
First Edition: December 2015
Document Part Number: 839485-001
Important Notice about Customer Self-Repair Parts
CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an
authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair
parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for
Authorized Service Provider only parts," can damage the computer or void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
v
vi Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 6
Right ....................................................................................................................................................................... 6
Left ......................................................................................................................................................................... 8
Display .................................................................................................................................................................... 9
Top ........................................................................................................................................................................ 10
TouchPad ........................................................................................................................................... 10
Lights ................................................................................................................................................. 11
Buttons, speakers, and ngerprint reader ........................................................................................ 12
Special function keys ........................................................................................................................ 14
Using the hot keys ............................................................................................................................. 15
Bottom ................................................................................................................................................................. 17
Front ..................................................................................................................................................................... 17
Rear ...................................................................................................................................................................... 19
Locating system information .............................................................................................................................. 19
3 Illustrated parts catalog .............................................................................................................................. 21
Computer major components .............................................................................................................................. 21
Display assembly subcomponents ...................................................................................................................... 27
Mass storage devices ........................................................................................................................................... 29
Miscellaneous parts ............................................................................................................................................. 31
4 Removal and replacement procedures preliminary requirements .................................................................... 32
Tools required ...................................................................................................................................................... 32
Service considerations ......................................................................................................................................... 32
Plastic parts ....................................................................................................................................... 32
Cables and connectors ...................................................................................................................... 33
Drive handling ................................................................................................................................... 33
Grounding guidelines ........................................................................................................................................... 34
Electrostatic discharge damage ........................................................................................................ 34
Packaging and transporting guidelines .......................................................................... 35
Workstation guidelines ................................................................................................... 35
Equipment guidelines ..................................................................................................... 36
vii
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 37
Component replacement procedures .................................................................................................................. 37
Service door ....................................................................................................................................... 37
Battery ............................................................................................................................................... 38
Hard drive .......................................................................................................................................... 39
Solid-state drive (select products only) ............................................................................................ 41
WWAN module (select products only) ............................................................................................... 42
WLAN module .................................................................................................................................... 44
Optical drive ....................................................................................................................................... 46
Keyboard ........................................................................................................................................... 48
Memory .............................................................................................................................................. 51
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 54
Component replacement procedures .................................................................................................................. 54
Hinge cover ........................................................................................................................................ 55
Base enclosure .................................................................................................................................. 57
System board .................................................................................................................................... 59
Fan and heat sink assembly .............................................................................................................. 61
Optical drive board ............................................................................................................................ 64
Top cover and TouchPad .................................................................................................................... 65
RTC battery ........................................................................................................................................ 68
Speaker .............................................................................................................................................. 70
Power button board .......................................................................................................................... 71
Fingerprint reader (select products only) ......................................................................................... 72
Smart card reader .............................................................................................................................. 74
Near Field Communication module ................................................................................................... 76
Audio board ....................................................................................................................................... 78
Serial .................................................................................................................................................. 80
Display assembly ................................................................................................................................................. 82
7 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10 ........................................................................ 88
Using Computer Setup ......................................................................................................................................... 88
Starting Computer Setup .................................................................................................................. 88
Navigating and selecting in Computer Setup ................................................................................... 88
Restoring factory settings in Computer Setup ................................................................................. 89
Updating the BIOS ............................................................................................................................. 90
Determining the BIOS version ......................................................................................... 90
Downloading a BIOS update ........................................................................................... 90
Changing the boot order using the f9 prompt .................................................................................. 91
TPM BIOS settings (select products only) ........................................................................................................... 91
viii
Using HP Sure Start (select products only) ......................................................................................................... 92
8 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 8.1 ....................................................................... 93
Using Computer Setup ......................................................................................................................................... 93
Starting Computer Setup .................................................................................................................. 93
Navigating and selecting in Computer Setup ................................................................................... 93
Restoring factory settings in Computer Setup ................................................................................. 94
Updating the BIOS ............................................................................................................................. 95
Determining the BIOS version ......................................................................................... 95
Downloading a BIOS update ........................................................................................... 95
Changing the boot order using the f9 prompt .................................................................................. 96
TPM BIOS settings (select products only) ........................................................................................................... 96
Using HP Sure Start (select products only) ......................................................................................................... 97
9 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 7 ......................................................................... 98
Using Computer Setup ......................................................................................................................................... 98
Starting Computer Setup .................................................................................................................. 98
Navigating and selecting in Computer Setup ................................................................................... 98
Restoring factory settings in Computer Setup ................................................................................. 99
Updating the BIOS ........................................................................................................................... 100
Determining the BIOS version ...................................................................................... 100
Downloading a BIOS update ......................................................................................... 100
Changing the boot order using the f9 prompt ................................................................................ 101
TPM BIOS settings (select products only) ......................................................................................................... 101
Using HP Sure Start (select products only) ....................................................................................................... 102
10 Using HP PC Hardware Diagnostics (UEFI) ................................................................................................... 103
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................. 103
11 Backup and recovery ................................................................................................................................ 105
Creating recovery media and backups .............................................................................................................. 105
Creating HP Recovery media (select products only) ....................................................................... 105
Using Windows tools ......................................................................................................................................... 106
Restore and recovery ......................................................................................................................................... 107
Recovering using HP Recovery Manager ........................................................................................ 107
What you need to know before you get started ........................................................... 107
Using the HP Recovery partition (select products only) .............................................. 108
Using HP Recovery media to recover ............................................................................ 108
Changing the computer boot order .............................................................................. 109
Removing the HP Recovery partition (select products only) ....................................... 110
ix
12 Backup and recovery in Windows 8.1 ......................................................................................................... 111
Backing up your information ............................................................................................................................. 111
Performing a system recovery .......................................................................................................................... 111
Using the Windows recovery tools .................................................................................................. 111
Using f11 recovery tools ................................................................................................................. 112
Using Windows operating system media (purchased separately) ................................................. 113
Using Windows Refresh or Windows Reset .................................................................................... 113
Using HP Software Setup ................................................................................................................ 113
13 Backup and recovery in Windows 7 ............................................................................................................ 114
Creating recovery media and backups .............................................................................................................. 114
Guidelines ........................................................................................................................................ 114
Creating recovery media with HP Recovery Disc Creator ............................................................... 114
Creating recovery media ............................................................................................... 115
Backing up your information .......................................................................................................... 115
Performing a system recovery .......................................................................................................................... 116
Using the Windows recovery tools .................................................................................................. 116
Using f11 recovery tools (select products only) ............................................................................. 117
Using Windows 7 operating system media ..................................................................................... 117
14 Specications .......................................................................................................................................... 119
Computer specications .................................................................................................................................... 119
Hard drive specications ................................................................................................................................... 120
Solid-state drive specications ......................................................................................................................... 120
15 Power cord set requirements .................................................................................................................... 122
Requirements for all countries .......................................................................................................................... 122
Requirements for specic countries and regions ............................................................................................. 122
16 Statement of memory volatility ................................................................................................................ 124
Nonvolatile memory usage ............................................................................................................................... 128
Questions and answers ..................................................................................................................................... 130
Using HP Sure Start (select models only) .......................................................................................................... 131
17 Recycling ................................................................................................................................................ 132
Index ........................................................................................................................................................... 133
x
1 Product description
Category Description
Product Name HP 640 G2 Notebook PC
Processors HP 640 and HP 650 products:
HP 645 G2 Notebook PC
HP 650 G2 Notebook PC
HP 655 G2 Notebook PC
Intel Skylake Core i3-6100U Dual Core 2.3GHz SoC BGA
Intel Skylake Core i5-6200U Dual Core 2.3/2.8GHz SoC BGA
Intel Skylake Core i5-6300U Dual Core 2.4/3.0GHz SoC BGA
Intel Skylake Core i7-6600U Dual Core 2.6/3.4GHz SoC BGA
HP 645 and HP 655 products:
AMD Carrizo APU BGA ULV
A6-Pro-8500B with Radeon R5 Graphics
A8-Pro-8600B with Radeon R6 Graphics
A10-Pro-8700B with Radeon R6 Graphics
Chipset Intel Skylake Chipset—The chipset is integrated with the processor (PCH-
LP).
AMD Carrizo—The chipset is integrated with the processor.
Graphics Intel UMA Graphics (GT2) with shared video memory
AMD (128-bit) w/2 GB GDDR5 (128Mb x 32, 1.35V, 5Gbps, Qty 4)
AMD Integrated UMA graphics
Panel Anti-glare panels for 14” products:
14.0" HD AG SVA 45% CG 220 nits eDP 1.2 at (1366x768)
14.0" HD AG SVA 45% CG 220 nits eDP 1.2 at (1366x768) with camera
14.0" HD AG SVA 45% CG 220 nits eDP 1.2 at (1366x768) with WWAN
14.0" HD AG SVA 45% CG 220 nits eDP 1.2 at (1366x768) with camera and
with WWAN
14.0" FHD AG SVA 60% CG 300 nits eDP 1.3 + PSR slim at (1920x1080)
14.0" FHD AG SVA 60% CG 300 nits eDP 1.3 + PSR slim at (1920x1080)
with camera
14.0" FHD AG SVA 60% CG 300 nits eDP 1.3 + PSR slim at (1920x1080)
with WWAN
14.0" FHD AG SVA 60% CG 300 nits eDP 1.3 + PSR slim at(1920x1080) with
camera and WWAN
1
Category Description
14.0" FHD Slim eDP SVA 60% 300 nits (1920 x 1080) Touch with camera and
with WWAN
Anti-glare panels for 15" products with LED backlight:
15.6" HD AG SVA 45% CG 220 nits eDP 1.2 at (1366x768)
15.6" HD AG SVA 45% CG 220 nits eDP 1.2 at (1366x768) with camera
15.6" HD AG SVA 45% CG 220 nits eDP 1.2 at (1366x768) with WWAN
15.6" HD AG SVA 45% CG 220 nits eDP 1.2 at (1366x768) with camera and
with WWAN
15.6" FHD AG SVA 60% CG 300 nits eDP 1.3 + PSR slim at (1920x1080)
15.6" FHD AG SVA 60% CG 300 nits eDP 1.3 + PSR slim at (1920x1080)
with camera
15.6" FHD AG SVA 60% CG 300 nits eDP 1.3 + PSR slim at (1920x1080)
with WWAN
15.6" FHD AG SVA 60% CG 300 nits eDP 1.3 + PSR slim at(1920x1080) with
camera and WWAN
14.0" FHD Slim eDP SVA 60% 300 nits (1920 x 1080) Touch with camera and
with WWAN
Memory DDR4 PC4-17000 (2133) SODIMMS Memory Module—Supports Dual
Channel Memory up to 16 GB.
4096 MB Total System Memory (4096 MB x 1)
8192 MB Total System Memory (4096 MB x 2)
8192 MB Total System Memory (8192 MB x 1)
12288 MB Total System Memory (8192 MB + 4096 MB)
16384 MB Total System Memory (8192 MB x 2)
Hard drive Supports SATA3, 7mm, 2.5" HDDs:
HDD 1TB 5400RPM 7mm SATA
HDD 500GB 5400RPM 7mm Hybrid SATA 8GB NAND
HDD 500GB 7200RPM 7mm FIPS SATA 8GB Opal2
HDD 500GB 7200RPM 7mm SATA
HDD 500GB 7200RPM 7mm self-encrypting drive SATA Opal2
Solid-state drive SSD 128GB 2.5in SATA-3 TLC
SSD 128GB 2280 M2 SATA-3 TLC
SSD 180GB 2280 M2 SATA-3
SSD 180GB 2280 M2 SATA-3 self-encrypting drive Opal2
SSD 240GB 2280 M2 SATA-3
SSD 256GB 2.5in SATA-3 TLC
SSD 256GB 2280 M2 PCIe-3x4 SS
SSD 256GB 2280 M2 PCIe-3x4 SS NVMe
SSD 256GB 2280 M2 SATA-3 self-encrypting drive Opal2
SSD 256GB 2280 M2 SATA-3 TLC
2 Chapter 1 Product description
Category Description
SSD 512GB 2280 M2 PCIe-3x4 DS
SSD 512GB 2280 M2 PCIe-3x4 DS NVMe
SSD 512GB 2280 M2 PCIe-3x4 SS NVMe
SSD 512GB 2280 M2 SATA-3 self-encrypting drive Opal2
SSD 512GB 2280 M2 SATA-3 TLC
Optical drive SATA-3 7 mm 2.5 xed optical drives:
DVD-ROM (defeatured combo)
DVD+/-RW SuperMulti DL
Blu-ray ROM DVD+/-RW SuperMulti DL
Audio and video HD Audio with DTS Sound+
Microphone (Dual Array) only for products without a webcam
Microphone (Dual Array) only for products with a webcam
Camera (720p)
Stereo Speakers (2)
Ethernet Intel I219LM (Jacksonville-LM) 10/100/1000 Ethernet, with iAMT
Intel I219V (Jacksonville-V) 10/100/1000 Ethernet, no iAMT
Wireless LAN WLAN Broadcom Luy 943228 abgn 2x2 + BT 4 LE PCIe+USB NGFF 2230
MOW
Broadcom Nami 43142 bgn 1x1 + BT 4 LE PCIe+USB NGFF 1630 MOW
WLAN Intel 8260NGW M Snoweld Peak ac 2x2 + BT 4.1 LE PCIe+USB NGFF
2230 WW
WLAN Realtek Shanks RTL8188EE bgn 1x1 PCI-e NGFF 2230 M.2 WW (NB)
WLAN 11AC 7265NV M.2 D0 MOW
WLAN 11ac 2x2 INT 8260NGW SnfP2
WLAN 11ac INT 3165 M.2 MOW
WLAN 11 ABGN+BT4 x 2.2 LUFFY INDO
Wireless WAN (select products only) WWAN Foxconn Amstel LTE/EVDO/HSPA+ w/GPS M.2
WWAN T77W595 LTE M.2 w/GPS
WWAN Huawei Wrangler MU736 HSPA+ w/GPS M.2
External media cards SD Media Reader slot supports SD, SDHC, and SDXC.
Ports VGA (Dsub 15 pin) supporting 1920 x 1200 external resolution @ 60Hz
Hot Plug / Unplug and auto detect
DisplayPort 1.2
(1) USB Type C Charging Port
(2) USB 3.0 Port (1 Charging)
RJ-45 / Ethernet
Docking connector
3
Category Description
Headphone / Microphone (Combo jack)
AC Port (4.5mm)
Docking Quest 2 dock support
Keyboard/pointing devices HP Advanced Keyboard
Touchpad, Spill-resistant with drain
Touchpad, Spill-resistant with drain, DuraKeys and backlit
Dual Point, Spill-resistant with drain, DuraKeys and backlit
Power requirements Battery:
3-cell HP Long Life Prismatic 48 WHr ( 4.21 Ahr ) Battery
AC adapter:
45 Watt Smart nPFC 3 pin RC 4.5mm connector - non slim
45 Watt Smart nPFC 3 pin RC 4.5mm connector - non slim 2 prong
65 Watt Smart nPFC 3 pin RC 4.5mm connector
65 Watt Smart nPFC EM 4.5mm connector
90 W PFC S-3P 4.5mm connector (select 15” products only)
Power Cord (localized):
2-wire plug - 1m
3-wire plug - 1.8m
3-wire plug - 1m
Security Supports Security Lock
TPM 1.2 (Inneon; soldered down)
Fingerprint Reader (select products only)
Integrated Smart Card Reader (Active)
Preboot Authentication (Password, Smart Card)
Operating system Operating System Version:
●
Windows 7: SP1
●
Windows 8.1: Update
●
Windows 10: Threshold 2
Preinstalled:
●
Win 7 Pro 32
●
Win 7 Pro 32 - MSNA
●
Win 7 Pro 64
●
Win 8.1 CH 64 ( CPPP )
●
Win 8.1 Core for Higher Education ML 64
●
Win 8.1 EM 64
●
Win 8.1 EM 64
4 Chapter 1 Product description
Category Description
●
Win 8.1 64 High-End Emerging Markets
●
Win 8.1 64 High-End Multi-Language
●
Win 8.1 PRO 64
●
Win 10 Home 64
●
Win 10 Home 64 Single Language
●
Win 10 Home 64 CPPP
●
Win 10 Home 64 High-end
●
Win 10 Home 64 High-end Single Language
●
Win 10 Pro 64
●
Win 10 Pro 64 Downgrade Win 7 32
●
Win 10 Pro 64 Downgrade Win 7 64
●
FreeDOS 2.0
●
NeoKylin Linux 64 bit
Serviceability End user replaceable parts:
Memory
Optical Drive
Hard Drive
Solid-state Drive
Battery
AC adapter
Fan/Heat sink assembly
Speaker
WWAN (select products only)
WLAN
5
2 External component identication
Right
Component Description
(1) Dual-Mode DisplayPort Connects an optional digital display device, such as a high-
performance monitor or projector.
(2) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low
current. Some USB devices require power and require you to use
a powered port.
NOTE: USB charging ports can also charge select models of
cell phones and MP3 players, even when the computer is o.
(3) SIM card slot (select products only) Supports a wireless subscriber identity module (SIM) card.
(4) Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
6 Chapter 2 External component identication
Component Description
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide:
1. Type support in the taskbar search box, and then select
the HP Support Assistant app.
– or –
Click the question mark icon in the taskbar.
2. Select My PC, select the Specications tab, and then
select User Guides.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
(5) USB Type-C (charging) port Connects any USB device with a Type-C connector.
NOTE: USB Type-C ports charge products such as cell phones,
laptops, tablets, and MP3 players, even when the computer is
o. Also, some USB Type-C ports connect DisplayPort, VGA,
HDMI and other video devices to provide video output.
NOTE: Adapters (purchased separately) may be required.
(6) Memory card reader Reads optional memory cards that store, manage, share, or
access information.
(7) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(8) RJ-45 (network) jack/status lights Connects a network cable.
●
Green (left): The network is connected.
●
Amber (right): Activity is occurring on the network.
(9) Docking port Connects an optional docking device.
(10) Power connector Connects an AC adapter.
Right 7
Left
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
(2) Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
(3) Optical drive (select products only) Depending on your computer model, reads an optical disc or
reads and writes to an optical disc.
(4) Optical drive light Green: The optical drive is in use.
O: The optical drive is o.
(5) Optical drive eject button Releases the optical drive disc tray.
(6) Smart card reader Supports optional smart cards.
8 Chapter 2 External component identication
Display
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) WWAN antennas* Send and receive wireless signals to communicate with wireless wide
area networks (WWANs).
(3) Internal microphones Record sound.
(4) Webcam light On: The webcam is in use.
(5) Webcam (select products only) Records video and captures photographs. Some models allow you to
video conference and chat online using streaming video.
To use the webcam:
▲
Type camera in the taskbar search box, and then select
Camera.
(6) Near Field Communication (NFC) tapping area*
(select products only)
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
1. Type support in the taskbar search box, and then select the HP Support Assistant app.
Tap another NFC-enabled device to the NFC tapping area to transfer
les.
– or –
Click the question mark icon in the taskbar.
Display 9
Top
TouchPad
Component Description
2. Select My PC, select the Specications tab, and then select User Guides.
Component Description
(1) Pointing stick (select products only) Moves the pointer and selects or activates items on the screen.
(2) Left pointing stick button (select products only) Functions like the left button on an external mouse.
(3) TouchPad light
(4) TouchPad zone Reads your nger gestures to move the pointer or activate
(5) Left TouchPad button Functions like the left button on an external mouse.
(6) Right pointing stick button (select products
only)
(7) Right TouchPad button Functions like the right button on an external mouse.
10 Chapter 2 External component identication
●
On: The TouchPad is o.
●
O: The TouchPad is on.
items on the screen.
Functions like the right button on an external mouse.
Lights
Component Description
(1) Power light
(2) Microphone mute light
(3) Num lock light On: Num lock is on.
(4) Wireless light On: An integrated wireless device, such as a wireless local area
(5) Mute light
(6) Caps lock light On: Caps lock is on, which switches the key input to all capital
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-saving
state. The computer shuts o power to the display and
other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
●
Amber: microphone sound is o.
●
O: microphone sound is on.
network (WLAN) device and/or a Bluetooth device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are o.
●
Amber: Computer sound is o.
●
O: Computer sound is on.
letters.
Top 11
Buttons, speakers, and ngerprint reader
Component Description
(1) Power button
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to initiate
Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button for at
least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options.
▲
Type power in the taskbar search box, and then select
Power and sleep settings.
– or –
Right-click the Start button, and then select Power
Options.
(2) Speakers Produce sound.
(3) Wireless button Turns the wireless feature on or o but does not establish a
12 Chapter 2 External component identication
wireless connection.
Component Description
A wireless network must be set up before a wireless connection is
possible.
(4) Volume mute button (select products only) Mutes and restores speaker sound.
(5) Fingerprint reader (select products only) Allows a ngerprint logon to Windows, instead of a password
logon.
Top 13
Special function keys
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lock key, the esc key,
or the fn+b.
See Using the hot keys on page 15
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Embedded numeric keypad A numeric keypad superimposed over the keyboard alphabet
keys that enables you to add, subtract, and perform other
numeric tasks. When num lock is on, the keypad can be used like
an external numeric keypad.
(5) Windows application key Displays options for a selected object.
(6) num lock key Turns the embedded numeric keypad on and o.
14 Chapter 2 External component identication
Component Description
(1) esc key Displays system information when pressed in combination with
(2) fn key Executes frequently used system functions when pressed in
(3) Windows key Opens the Start menu.
(4) num lock key Turns the embedded numeric keypad on and o.
(5) Integrated numeric keypad A separate keypad to the right of the alphabet keyboard that
Using the hot keys
To use a hot key:
▲
Press the fn key, and then press the correct function key represented by the icons below.
the fn key.
combination with a function key, the num lock key, the esc key,
or the fn+b.
See Using the hot keys on page 15
NOTE: Pressing the Windows key again will close the Start
menu.
enables you to add, subtract, and perform other numeric tasks.
When num lock is on, the integrated keypad can be used like an
external numeric keypad.
Press fn+function key Description
Initiates Sleep, which saves your information in system memory. The display and other system components
turn o and power is conserved.
To exit Sleep, briey press the power button.
CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.
Turns the keyboard backlight o or on.
NOTE: To conserve battery power, turn o this feature.
Top 15
Press fn+function key Description
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Mutes the microphone.
16 Chapter 2 External component identication
Bottom
Component Description
Front
(1) Docking station support holes Support an optional docking station.
(2) Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
Component Description
(1) Wireless light On: An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth device, is
on.
NOTE: On some models, the wireless light is amber when
all wireless devices are o.
(2) Power light
●
On: The computer is on.
Bottom 17
Component Description
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to the
display and other unneeded components.
●
O: The computer is o or in Hibernation.
Hibernation is a power-saving state that uses the
least amount of power.
(3) Battery light When AC power is connected:
●
White: The battery charge is greater than 90 percent.
●
Amber: The battery charge is from 0 to 90 percent.
●
O: The battery is not charging.
When AC power is disconnected (battery not charging):
●
Blinking amber: The battery has reached a low
battery level. When the battery has reached a critical
battery level, the battery light begins blinking
rapidly.
●
O: The battery is not charging.
(4) Drive light
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
18 Chapter 2 External component identication
Rear
Component Description
(1) External monitor port Connects an external VGA monitor or projector.
(2) Serial port (select products only) Connects an optional device such as a serial modem,
Locating system information
Important system information is located on the bottom edge of the tablet or on the keyboard base. You may
need the information when travelling internationally or when you contact support:
(1): Serial number
mouse, or printer.
(2): Product number
(3): Model number
(4): Warranty period
Rear 19
Using Windows, briey press the fn+esc key combination to display the System Information screen, which
provides the product name and serial number of your computer, as well as information about the memory,
processor, BIOS, and keyboard.
20 Chapter 2 External component identication
Loading...