HP ProBook 4710s User Manual

HP ProBook 4710s Notebook PC

Maintenance and Service Guide

© Copyright 2009 Hewlett-Packard
Development Company, L.P.

AMD is a registered trademark of Advanced
Micro Devices, Inc.

Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel, Core, and
Celeron are trademarks of Intel Corporation
in the United States and other countries.
Microsoft, Windows, and Windows Vista are
U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

First Edition: April 2009

Document Part Number: 536498-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description

2 External component identification

Top components ................................................................................................................................... 5

Display components ............................................................................................................ 5

TouchPad ............................................................................................................................ 6

Buttons, lights, and speakers ............................................................................................... 7

Keys ..................................................................................................................................... 8

Front components .............................................................................................................................. 10

Right-side components ....................................................................................................................... 11

Left-side components ......................................................................................................................... 12

Bottom components ........................................................................................................................... 13

3 Illustrated parts catalog

Service tag ......................................................................................................................................... 14

Computer major components ............................................................................................................. 15

Display assembly components ........................................................................................................... 21

Plastics Kit .......................................................................................................................................... 23

Cable Kit ............................................................................................................................................. 24

Mass storage devices ......................................................................................................................... 25

Miscellaneous parts ............................................................................................................................ 26

Sequential part number listing ............................................................................................................ 27

4 Removal and replacement procedures

Preliminary replacement requirements ............................................................................................... 31

Tools required .................................................................................................................... 31

Service considerations ....................................................................................................... 31

Plastic parts ....................................................................................................... 31

Cables and connectors ..................................................................................... 32

Drive handling ................................................................................................... 32

Grounding guidelines ......................................................................................................... 33

Electrostatic discharge damage ........................................................................ 33

Packaging and transporting guidelines ............................................. 34

v

Workstation guidelines ..................................................................... 34

Equipment guidelines ....................................................................... 35

Component replacement procedures ................................................................................................. 36

Service tag ......................................................................................................................... 36

Computer feet .................................................................................................................... 37

Battery ............................................................................................................................... 38

Switch cover and keyboard ................................................................................................ 39

Memory module ................................................................................................................. 42

Optical drive ....................................................................................................................... 43

Speakers ............................................................................................................................ 45

Palm rest ............................................................................................................................ 46

Hard drive .......................................................................................................................... 48

Bluetooth module ............................................................................................................... 50

WLAN module .................................................................................................................... 51

Display assembly ............................................................................................................... 54

Top cover ........................................................................................................................... 60

Modem module .................................................................................................................. 62

USB connector module ...................................................................................................... 64

RTC battery ....................................................................................................................... 66

Heat sink and fan ............................................................................................................... 68

RJ-45 (network) jack .......................................................................................................... 70

Processor ........................................................................................................................... 72

System board ..................................................................................................................... 74

5 Computer Setup

Computer Setup in Windows Vista and Windows XP ........................................................................ 77

Computer Setup in Linux .................................................................................................................... 83

Starting Computer Setup ................................................................................................... 77

Using Computer Setup ...................................................................................................... 77

Navigating and selecting in Computer Setup .................................................... 77

Restoring factory settings in Computer Setup ................................................... 78

Computer Setup menus .................................................................................... 78

File Menu .......................................................................................... 79

Security menu ................................................................................... 79

Diagnostics menu ............................................................................. 80

System Configuration menu ............................................................. 80

Starting Computer Setup ................................................................................................... 83

Using Computer Setup ...................................................................................................... 83

Navigating and selecting in Computer Setup .................................................... 83

Restoring factory settings in Computer Setup ................................................... 84

Computer Setup menus ..................................................................................................... 84

File menu .......................................................................................................... 84

Security menu ................................................................................................... 84

vi

6 Specifications

Computer specifications ..................................................................................................................... 88

17.3-inch, HD+ display specifications ................................................................................................ 89

Hard drive specifications .................................................................................................................... 90

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications ........ 91

Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive specifications .................................... 92

DVD-ROM Drive ................................................................................................................................. 93

System DMA specifications ................................................................................................................ 94

System interrupt specifications ........................................................................................................... 95

System I/O address specifications ..................................................................................................... 96

System memory map specifications ................................................................................................... 99

7 Screw listing

Phillips PM2.0×3.0 screw ................................................................................................................. 101

Phillips PM2.5×4.5 screw ................................................................................................................. 105

Phillips PM3.0×4.0 screw ................................................................................................................. 107

Phillips PM2.5×3.0 screw ................................................................................................................. 108

Phillips PM2.0×2.0 broadhead screw ............................................................................................... 111

Phillips PM2.0×3.0 broadhead screw ............................................................................................... 112

Phillips PM2.0×4.0 screw ................................................................................................................. 113

Phillips PM2.5×9.0 screw ................................................................................................................. 114

Phillips PM2.5×10.0 captive screw ................................................................................................... 115

Phillips PM2.5×8.0 captive screw ..................................................................................................... 117

Torx T8M2.5×6.0 screw ................................................................................................................... 118

Diagnostics menu .............................................................................................. 85

System Configuration menu .............................................................................. 85

8 Backup and recovery

Backup and recovery in Windows Vista ........................................................................................... 120

Overview .......................................................................................................................... 120

Backing up your information ........................................................................................... 120

Performing a recovery .................................................................................................... 121

Backup and recovery in Windows XP .............................................................................................. 124

Overview .......................................................................................................................... 124

Backing up your information ........................................................................................... 124

Performing a recovery .................................................................................................... 125

Using the Windows recovery tools .................................................................. 122

Using f11 ......................................................................................................... 122

Using a Windows Vista operating system DVD (purchased separately) ........ 123

Recovering your information ........................................................................... 125

Recovering the operating system and programs ............................................ 125

vii

9 Connector pin assignments

Audio-in (microphone) ...................................................................................................................... 126

Audio-out (headphone) ..................................................................................................................... 126

External monitor ............................................................................................................................... 127

HDMI ................................................................................................................................................ 128

RJ-11 (modem) ................................................................................................................................ 129

RJ-45 (network) ................................................................................................................................ 130

Universal Serial Bus ......................................................................................................................... 130

10 Power cord set requirements

Requirements for all countries and regions ...................................................................................... 131

Requirements for specific countries and regions ............................................................................. 132

11 Recycling

Battery .............................................................................................................................................. 133

Display .............................................................................................................................................. 133

Index ................................................................................................................................................................. 139

viii

1 Product description

Category Description

Product Name HP ProBook 4710s Notebook PC

Processors

Chipset Southbridge: Intel ICH-9M

Graphics AMD Discrete Graphics ATI-M92S2LP with Hypermemory support

Panels All display assemblies include 2 wireless local area network (WLAN) antennas

Intel® Core™2 Duo T6570, 2.1 GHz, 2MB L2 Cache, TJ 100, 800 Front Side Bus

●

(FSB)

Intel Core2 Duo P7370, 2.0 GHz, 3MB L2 Cache, 1066 FSB

●

Intel Core2 Duo P8600, 2.4 GHz, 3MB L2 Cache, 1066 FSB

●

Intel Core2 Duo P8700, 2.53 GHz, 3MB L2 Cache, 1066 FSB

●

Intel Core2 Duo T9400, 2.53 GHz, 6MB L2 Cache, 35W, 1066 FSB

●

Intel Core2 Duo T9600, 2.8 GHz, 6MB L2 Cache, 1066 FSB

●

Intel Celeron® 585, 2.16 GHz, 2MB L2 Cache, 800 FSB

●

Intel Celeron 900, 2.20 GHz, 1MB L2 Cache, 800 FSB

●

Intel Celeron Dual-Core T1600, 1.66GHz, 1-MB, 667-MHz FSB

●

Intel Celeron Dual-Core T1700 1.83-GHz, 1-MB, 667-MHz FSB

●

Intel Celeron Core2 Duo T5870, 2.0 GHz, 2MB L2 Cache, 800 FSB

●

512-MB DDR2-500MHz (64Mx16, Qty 4)

17.3-inch HD+ BrightView

●

Memory 2 customer-accessible/upgradable memory module slots

Supports dual-channel memory

Supports up to 8 GB of system RAM

PC2-6400, 800 MHz, DDR2

17.3-inch HD+

●

17.3-inch HD+ BrightView with camera

●

17.3-inch HD+ with camera

●

1

Category Description

Supports the following configurations:

8192-MB total system memory (4096 × 2, dual-channel)

●

4096-MB total system memory (4096 × 1)

●

Hard drives Supports 9.5-mm (2.5-inch) hard drives

Customer-accessible

Serial ATA

Supports the following drives:

4096-MB total system memory (2048 × 2, dual-channel)

●

3072-MB total system memory (2048 + 1024)

●

2048-MB total system memory (2048 × 1)

●

2048-MB total system memory (1024 × 2, dual-channel)

●

1024-MB total system memory (1024 × 1)

●

500-GB, 5400-rpm

●

500-GB, 7200-rpm

●

320-GB, 5400-rpm

●

320-GB, 7200-rpm

●

250-GB, 5400-rpm

●

250-GB, 7200-rpm

●

160-GB, 5400-rpm

●

160-GB, 7200-rpm

●

HP 3D DriveGuard

Optical drives Fixed (removal of 1 screw required)

Customer-accessible

Serial ATA

12.7-mm tray load

Supports the following drives:

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

●

Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive

●

DVD-ROM Drive

●

Diskette drive Supports external USB diskette drive only

Supports boot from external USB diskette drive

Audio HD+ audio-ADI1984AJCPZ

Integrated microphone

Stereo speakers (2)

2 Chapter 1 Product description

Category Description

Modem 56K v.92 MDC 1.5-inch data/fax modem with digital line guard

Ethernet Marvell 10/100/1000 Ethernet network interface card (NIC)

S3/S4/S5 wake on LAN: AC-yes

Wireless Integrated WLAN options by way of wireless module:

2 WLAN antennas built into display assembly

Support for no-WLAN option

Support for the following WLAN formats:

Broadcom 802.11a/b/g/n

●

Broadcom 802.11b/g

●

Integrated personal area network (PAN) options by way of Bluetooth® module:

Support for no-WPAN option

Broadcom Bluetooth 2.0

Media Card Reader One ExpressCard/34 slot

Media Card Reader supporting Memory Stick (MS), Memory Stick Pro (MSP),

Ports Audio-in (stereo microphone)

Audio-out (stereo headphone)

RJ-11 (modem)

RJ-45 (Ethernet, includes link and activity lights)

USB (4)

HDMI

VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75-GHz (hot plug/

Intel 802.11a/b/g

●

Intel 802.11a/b/g/n

●

MultiMediaCard (MMC), MultiMediaCard (MMC) Plus, Secure Digital (SD) Memory
Card, Secure Digital High Capacity (SDHC) Memory Card, xD-Picture Card (XD), xD­Picture Card (XD) Type H, and xD-Picture Card (XD) Type M

unplug with auto-detect)

Multi-pin AC power

Keyboard/pointing devices 17.3-inch keyboard with integrated numeric keypad

TouchPad only, with 2 TouchPad buttons and vertical scrolling (taps enabled as default)

Power requirements 90-W Smart AC adapter with localized cable plug support (3-wire plug with ground pin)

6-cell, 47-Wh Li-ion battery

8-cell, 63-Wh Li-ion battery

Security Supports Kensington security lock

Operating system Preinstalled:

3

Category Description

Restore media:

Windows Vista® Home Basic 32

●

Windows Vista Home Premium 32

●

Windows Vista Business 32

●

Windows Vista Business 32 (with Windows® XP Pro images)

●

FreeDOS

●

Red Flag Linux (in the People's Republic of China only)

●

SUSE Linux

●

Windows Vista Home Basic 32

●

Windows Vista Home Premium 32

●

Windows Vista Business 32

●

Windows Vista Business 64

●

Windows XP Professional

●

Red Flag Linux (in the People's Republic of China only)

●

SUSE Linux

●

Windows Vista (DRDVD)

●

Windows XP Pro (DRDVD)

●

Windows Vista (Office Ready; DVD)

●

Certified: Microsoft® WHQL

Web Support:

Serviceability End-user replaceable parts:

AC adapter

Battery (system)

Hard drive

Memory module

Optical drive

Windows Vista Home Basic 32

●

Windows Vista Home Premium 32

●

Windows Vista Business 32

●

Windows Vista Business 64

●

Windows XP Professional

●

SUSE Linux

●

WLAN module

4 Chapter 1 Product description

2 External component identification

Top components

Display components

Item Component Function

(1) Internal display switch Turns off the display if the display is closed while the power

is on.

(2) WLAN antenna locations Send and receive signals from one or more WLAN devices.

NOTE: The antennas are not visible from the outside of

the computer. For optimal transmission, keep the areas
immediately around the antennas free from obstructions.

To see wireless regulatory notices, refer to the section of
the Regulatory, Safety and Environmental Notices that
applies to your country or region. These notices are located
in Help and Support.

(3) Internal microphone Records sound.

Top components 5

Item Component Function

(4) Webcam light (select models only) On: The integrated camera is in use.

(5) Webcam (select models only) Records audio and video and captures still photographs.

TouchPad

Item Component Function

(1) TouchPad* Moves the pointer and selects or activates items on the

screen.

(2) Left TouchPad button* Functions like the left button on an external mouse.

(3) TouchPad scroll zone Scrolls up or down.

(4) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. View or change pointing device preferences as follows:

In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse.

●

In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse.

●

6 Chapter 2 External component identification

Buttons, lights, and speakers

Item Component Function

(1) Caps lock light On: Caps lock is on.

(2) Speakers (2) Produce sound.

(3) Info Center/QuickLook button Launches Info Center or QuickLook.

(4) Info Center/QuickLook light

On: The computer is on.

●

Blinking (5 times):

●

When the computer is on, press button to launch

◦

Info Center.

When the computer is off or in Hibernation, press

◦

button to launch QuickLook.

Off: The computer is off or in the Standby or

●

Hibernation state.

Top components 7

Item Component Function

Keys

(5) Power light

(6) Power button

On: The computer is on.

●

Blinking: The computer is in the Sleep state (Windows

●

Vista) or Standby (Windows XP).

Off: The computer is off or in Hibernation.

●

When the computer is off, press the button to turn on

●

the computer.

When the computer is on, press the button to shut

●

down the computer.

When the computer is in Standby, press the button

●

briefly to exit Standby.

When the computer is in Hibernation, press the button

●

briefly to exit Hibernation.

If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.

Item Component Function

(1) esc key Displays system information when pressed in combination

(2) fn key Executes frequently used system functions when pressed

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

8 Chapter 2 External component identification

with the fn key.

in combination with a function key or the esc key.

Item Component Function

(5) Integrated numeric keypad keys Can be used like the keys on an external numeric keypad

when pressed in combination with the fn and num lk keys.

(6) Function keys Execute frequently used system functions when pressed

in combination with the fn key.

Top components 9

Front components

Item Component Function

(1) Drive light

(2) Wireless switch Turns the wireless feature on or off, but does not establish

(3) Wireless light

(4) Media Card Reader Supports the following optional digital card formats:

Blinking turquoise. The hard drive or optical drive is

●

being accessed.

Amber: HP 3D DriveGuard has temporarily parked the

●

hard drive.

a wireless connection.

NOTE: A wireless network must be set up in order to

establish a wireless connection.

On: An integrated wireless device, such as a wireless

●

local area network (WLAN) device, the HP Broadband
Wireless Module, and/or a Bluetooth device, is on.

Off: All wireless devices are off.

●

Memory Stick (MS)

●

Memory Stick Pro (MSP)

●

MultiMediaCard (MMC)

●

MultiMediaCard (MMC) Plus

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

(5) Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,

(6) Audio-in (microphone) jack Connects an optional computer headset microphone,

10 Chapter 2 External component identification

xD-Picture Card (XD)

●

xD-Picture Card (XD) Type H

●

xD-Picture Card (XD) Type M

●

ear buds, a headset, or television audio.

stereo array microphone, or monaural microphone.

Right-side components

Item Component Function

(1) USB ports (2) Connect optional USB devices.

(2) RJ-11 (modem) jack Connects a modem cable.

(3) Optical drive (select models only) Reads optical discs and, on select models, also writes to

4) Optical drive light (select models only) On: The optical drive is being accessed.

optical discs.

(5) Battery light

(6) Power connector Connects an AC adapter.

Amber: A battery is charging.

●

Turquoise: A battery is close to full charge capacity.

●

Blinking amber: A battery that is the only available

●

power source has reached a low battery level. When
the battery reaches a critical battery level, the battery
light begins blinking rapidly.

Off: If the computer is plugged into an external power

●

source, the light turns off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays
off until the battery reaches a low battery level.

Right-side components 11

Left-side components

Item Component Function

(1) ExpressCard slot Supports optional ExpressCards.

(2) Security cable slot Attaches an optional security cable to the computer.

(3) RJ-45 (network) jack Connects a network cable.

(4) Vent Enables airflow to cool internal components.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being
mishandled or stolen.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.

(5) External monitor port Connects an external VGA monitor or projector.

(6) HDMI port Connects an optional HDMI device.

(7) USB ports (2) Connect optional USB devices.

12 Chapter 2 External component identification

Bottom components

Item Component Function

(1) Battery release latches (2) Release the battery from the battery bay.

(2) Battery bay Holds the battery.

Bottom components 13

3 Illustrated parts catalog

Service tag

The service tag, affixed to the bottom of the computer, provides information that may be needed when
troubleshooting system problems. The service tag provides the following information:

(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n): This number provides specific information about the product's

hardware components. The part number helps a service technician to determine what components and
parts are needed.

(4) Model description: This is the alphanumeric identifier used to locate documents, drivers, and support
for the computer.

(5) Warranty period: Describes the duration of the warranty period for this computer.

When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.

14 Chapter 3 Illustrated parts catalog

Computer major components

Item Description Spare part number

(1) Display assembly (includes 2 WLAN antenna transceivers and cables)

17.3-inch, HD+ BrightView display assembly 535779-001

17.3-inch, HD+ BrightView display assembly with camera 535777-001

Computer major components 15

Item Description Spare part number

17.3-inch, HD+ display assembly with camera 535778-001

17.3-inch, HD+ display assembly 535776-001

Display internal components: not illustrated

Display Cable Kit: not illustrated (includes wireless antenna and webcam cables) 535771-001

Display hinges (left and right hinges) 535772-001

(2) Switch cover 535758-001

(3) Keyboard

For use in Brazil 535798-201

For use in Bulgaria 535798-261

For use in Czech Republic 535798-221

For use in Denmark 535798-081

For use in Europe 535798-B31

For use in Europe A4 535798-A41

For use in French Canada 535798-121

For use in France 535798-051

Display bezel:

Models equipped with a webcam

●

Models not equipped with a webcam

●

For use in Arabia 535798-171

535769-001

535770-001

For use in Greece 535798-DJ1

For use in Germany 535798-041

For use in Hungary 535798-211

For use in Iceland 535798-DD1

For use in Israel 535798-BB1

For use in Italy 535798-061

For use in Japan 535798-291

For use in South Korea 535798-AD1

For use in Latin America 535798-161

For use in Norway 535798-091

For use in Portugal 535798-131

For use in Russia 535798-251

For use in Sweden/Finland 535798-B71

For use in Slovakia 535798-231

For use in Spain 535798-071

16 Chapter 3 Illustrated parts catalog

Item Description Spare part number

For use in Switzerland 535798-BG1

For use in Thailand 535798-281

For use in Turkey 535798-141

For use in Taiwan 535798-AB1

For use in United Kingdom 535798-031

For use in the United States 535798-001

(4) Palm rest (includes TouchPad) 535775-001

(5) RJ-45 (network) cable (included in Cable Kit) 535757-001

(6) Speakers 535795-001

(7) Top cover (includes power button board and cable) 535796-001

(8) RJ-11 (modem) cable (included in Cable Kit)

(9) Fan 535766-001

(10) Heat sink (includes replacement thermal material) 535767-001

(11) System board (includes replacement thermal material and the ExpressCard assembly) 535756-001

Processor (includes replacement thermal material) (not illustrated)

Intel Celeron processors:

Intel Celeron Dual-Core processors:

Intel Celeron Core2 Duo Processor:

(12) Battery connector board 535754-001

Intel Core2 Duo processors:

T6570 (2.1 GHz, 800 FSB, 2MB L2 Cache, TJ 100) (not available for Japan; only available

●

with Intel WLAN or no WLAN)

P7370 (2.0 GHz, 1066 FSB, 3MB L2 Cache) (only available with Intel WLAN)

●

P8600 (2.4 GHz, 1066 FSB, 3MB L2 Cache)

●

P8700 (2.53 GHz, 1066 FSB, 3MB L2 Cache)

●

T9400 (2.53 GHz, 1066 FSB, 6MB L2 Cache, 35W)

●

T9600 (2.8 GHz, 1066 FSB, 6MB L2 Cache)

●

585 (2.16 GHz, 800 FSB, 2MB L2 Cache)

●

900 (2.20 GHz, 800 FSB, 1MB L2 Cache)

●

T1600 1.66GHz (1-MB, 667-MHz FSB)

●

T1700 1.83-GHz (1-MB, 667-MHz FSB)

●

T5870 (2.0 GHz, 800 FSB, 2MB L2 Cache)

●

513598-001

507966-001

507963-002

507960-001

507954-001

507952-001

519898-001

534419-001

532324-001

534084-001

535835-001

(13) Modem module

For use in all countries and regions except Australia and New Zealand 510100-001

For use only in Australia and New Zealand 510100-011

Computer major components 17

Item Description Spare part number

(14) Power button board and cable (included with top cover)

(15) Power connector and cable (included in Cable Kit)

(16) Battery board connector 535754-001

(17) WLAN module

Broadcom 802.11a/b/g/n WLAN modules:

Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados,

●

Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S.
Virgin Islands, and the United States

Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria,

●

Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British
Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the
Central African Republic, Chad, Chile, the People's Republic of China, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether
Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland,
Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao
Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the
United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

504664-001

504664-002

Broadcom 802.11b/g WLAN modules:

Broadcom 4312 802.11b/g WLAN module: For use in Antigua and Barbuda, Barbados,

●

Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S.
Virgin Islands, and the United States

18 Chapter 3 Illustrated parts catalog

504593-003

Item Description Spare part number

Intel 802.11a/b/g WLAN module:

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,

●

Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the
Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of
Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland,
Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago,
Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the
United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe

Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use in all countries and regions

●

504593-004

482957-001

Intel 802.11a/b/g/n WLAN module:

(18) Base enclosure (includes rubber feet) 535752-001

Rubber Kit (not illustrated, contains 7 computer feet and 8 display bezel screw covers) 535793-001

(19) USB connector and cable (not illustrated; see Cable Kit on page 24 for more Cable Kit

(20) Bluetooth cable (included in Cable Kit)

(21) Broadcom Bluetooth module 398393-002

(22) RTC battery 449137-001

(23) Hard drive (includes hard drive bracket)

500-GB, 5400-rpm 535765-001

500-GB, 7200-rpm 574720-001

320-GB, 5400-rpm 535764-001

320-GB, 7200-rpm 574719-001

250-GB, 5400-rpm 535763-001

250-GB, 7200-rpm 572817-001

160-GB, 5400-rpm 535762-001

Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions

●

spare part number information)

480985-001

535757-001

160-GB, 7200-rpm 572816-001

Computer major components 19

Item Description Spare part number

(24) Optical drive (includes bezel and bracket)

Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive 535759-001

DVD-ROM Drive 535760-001

(25) Memory modules (PC2-6400, 800-MHz, DDR2)

1-GB 535773-001

2-GB 535774-001

(26) 8-cell, 63-Wh Li-ion battery 535753-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 535761-001

20 Chapter 3 Illustrated parts catalog

Display assembly components

Item Description Spare part number

(1) Display Bezel

Display bezel with webcam 535769-001

Display bezel without a webcam 535770-001

Display Cable Kit, includes: 535771-001

(2a) Webcam module cable

(2b) Microphone cable

(2c) Wireless antenna transceivers and cables

(2d) Display panel cable

Display Hinge Kit, includes: 535772-001

Display assembly components 21

(3a) Display hinge bracket

(3b) Display left and right hinges

(4) Display enclosure 535768-001

22 Chapter 3 Illustrated parts catalog

Plastics Kit

Item Description Spare part number

Plastics Kit: 535780-001

(1) ExpressCard slot bezel

(2) Optical drive bezel

Plastics Kit 23

Cable Kit

Item Description Spare part number

Cable Kit 535757-001

(1) TouchPad cable

(2) RJ-11 (modem) jack cable

(3)

RJ-45 (network) jack cable

(4) Bluetooth cable

(5) USB cable

24 Chapter 3 Illustrated parts catalog

Mass storage devices

Item Description Spare part number

(1) Optical drives (include bezel and bracket)

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 535761-001

Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive 535759-001

DVD-ROM Drive 535760-001

(2) Hard drives (include bracket)

500-GB, 5400-rpm 535765-001

500-GB, 7200-rpm 574720-001

320-GB, 5400-rpm 535764-001

320-GB, 7200-rpm 574719-001

250-GB, 5400-rpm 535763-001

250-GB, 7200-rpm 572817-001

160-GB, 5400-rpm 535762-001

160-GB, 7200-rpm 572816-001

Mass storage devices 25

Miscellaneous parts

Description Spare part number

90-W Smart AC adapter 463955-001

90-W slimline AC adapter (for use only in India) 535593-001

Logo Kit 571385–001

Display rubber kit 571378-001

Display screw kit 571381-001

Power cords:

For use in the United States

For use in Australia and New Zealand 246959-011

For use in Europe, the Middle East, and Africa 246959-021

For use in the United Kingdom 246959-031

For use in Italy 246959-061

For use in Denmark 246959-081

For use in Brazil 246959-201

For use in Japan 246959-291

For use in South Korea 246959-AD1

For use in Israel 246959-BB1

Screw Kit 535794-001

Screw kits include:

Phillips PM2.0×3.0 screw

●

Phillips PM2.0×4.0 screw

●

Phillips PM2.5×3.0 screw

●

Phillips PM2.5×4.5 screw

●

246959-001

Phillips PM2.5×5.0 screw

●

Phillips PM2.5×9.0 screw

●

Phillips PM2.5×10.0 captive screw

●

Phillips PM2.0×2.0 broadhead screw

●

Phillips PM2.0×3.0 broadhead screw

●

Phillips PM3.0×4.0 screw

●

Torx T8M2.5×6.0 screw

●

26 Chapter 3 Illustrated parts catalog

Sequential part number listing

Spare part
number

246959-001 Power cord for use in the United States

246959-011 Power cord for use in Australia

246959-021 Power cord for use in Europe

246959-031 Power cord for use in the United Kingdom

246959-061 Power cord for use in Italy

246959-081 Power cord for use in Denmark

246959-201 Power cord for use in Brazil

246959-291 Power cord for use in Japan

246959-AD1 Power cord for use in South Korea

246959-AG1 Power cord for use in Switzerland

246959-BB1 Power cord for use in Israel

398393-002 Broadcom Bluetooth module for use in all countries and regions except Japan and Asia Pacific

449137-001 RTC battery

463955-001 90-W slimline AC adapter (In all countries and regions except India)

480985-001 Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions

Description

504593-003 Broadcom 4312 802.11b/g WLAN module: For use in Antigua and Barbuda, Barbados, Belize, Canada, the

Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

504593-004 For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,

Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the
People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,
Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines,
Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the
Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab
Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia,
and Zimbabwe

504664-001 Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the

Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

Sequential part number listing 27

Spare part
number

Description

504664-002 Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola,

510100-001 SPS-MDM, MDC 1.5 GUZZI F

510100-011 SPS-MDM, MDC 1.5 GUZZI F-ANZ

535752-001 Base enclosure (includes rubber feet)

535753-001 8-cell, 63-Wh Li-ion battery

Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy,
the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali,
Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San
Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe

535754-001 Battery board connector

535755-001 Optical disk drive connector board

535756-001 System board (includes replacement thermal material and the ExpressCard assembly)

535757-001 Display Cable Kit (includes microphone, wireless antenna, display panel, and webcam cables)

535758-001 Switch cover

535759-001 Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive

535760-001 DVD ROM Drive

535761-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

535762-001 160-GB, 5400-rpm hard drive

535763-001 250-GB, 5400-rpm hard drive

535764-001 320-GB, 5400-rpm hard drive

535765-001 500-GB, 5400-rpm hard drive

535766-01 Broadcom Bluetooth module

535767-001 Heat sink (includes replacement thermal material)

535768-001 Display enclosure

535769-001 Display bezel with webcam

535770-001 Display bezel without a webcam

535771-001 Display Cable Kit

28 Chapter 3 Illustrated parts catalog

Spare part
number

535772-001 Display hinge

535773-001 1-GB memory module (PC2-6400, 800-MHz, DDR2)

535774-001 2-GB memory module (PC2-6400, 800-MHz, DDR2)

535775-001 Palm rest with TouchPad

535776-001 17.3-inch, HD+ display assembly

535777-001 17.3-inch, HD+ BrightView display assembly with camera

535778-001 17.3-inch, HD+ display assembly with camera

535779-001 17.3-inch, HD+ BrightView display assembly

535780-001 Plastics Kit (includes ExpressCard slot bezel and optical drive bezel)

507966-001 Intel Core2 Duo processor P7370 (2.0 GHz, 1066 FSB, 3MB L2 Cache) (Only available with Intel WLAN)

535783-001 Intel Core2 Duo processor P8600 (2.4 GHz, 1066 FSB, 3MB L2 Cache)

507960-001 Intel Core2 Duo processor P8700 (2.53 GHz, 1066 FSB, 3MB L2 Cache)

535835-001 Intel Celeron Core2 Duo T5870 (2.0 GHz, 800 FSB, 2MB L2 Cache)

513598-001 Intel Core2 Duo processor T6570 (2.1 GHz, 800 FSB, 2MB L2 Cache, TJ 100) (not available for Japan. Only

Description

available with Intel WLAN or no WLAN)

507954-001 Intel Core2 Duo processor T9400 (2.53 GHz, 1066 FSB, 6MB L2 Cache, 35W)

507952-001 Intel Core2 Duo processor T9600 (2.8 GHz, 1066 FSB, 6MB L2 Cache)

532324-001 Intel Celeron Dual-Core processor T1600 1.66GHz (1-MB, 667-MHz FSB)

534084-001 Intel Celeron Dual-Core processor T1700 1.83-GHz (1-MB, 667-MHz FSB)

519898-001 Intel Celeron 585 (2.16 GHz, 800 FSB, 2MB L2 Cache)

535793-001 Rubber Kit

535794-001 Screw Kit

535795-001 Speaker Kit

535796-001 Top Cover (includes power button board and cable)

535797-001 Webcam module

535798-001 Keyboard for use in the United States

535798-031 Keyboard for use in the United Kingdom

535798-041 Keyboard for use in Germany

535798-051 Keyboard for use in France

535798-061 Keyboard for use in Italy

535798-071 Keyboard for use in Spain

535798-081 Keyboard for use in Denmark

535798-091 Keyboard for use in Norway

535798-121 Keyboard for use in French Canada

Sequential part number listing 29

Spare part
number

535798-131 Keyboard for use in Portugal

535798-141 Keyboard for use in Turkey

535798-161 Keyboard for use in Latin America

535798-171 Keyboard for use in Arabia

535798-201 Keyboard for use in Brazil

535798-211 Keyboard for use in Hungary

535798-221 Keyboard for use in Czech Republic

535798-231 Keyboard for use in Slovakia

535798-251 Keyboard for use in Russia

535798-261 Keyboard for use in Bulgaria

535798-281 Keyboard for use in Thailand

535798-291 Keyboard for use in Japan

535798-A41 Keyboard for use in Europe A4

535798-AB1 Keyboard for use in Taiwan

535798-AD1 Keyboard for use in South Korea

Description

535798-B31 Keyboard for use in Europe

535798-B71 Keyboard for use in Sweden/Finland

535798-BB1 Keyboard for use in Israel

535798-BG1 Keyboard for use in Swizerland

535798-DD1 Keyboard for use in Iceland

535798-DJ1 Keyboard for use in Greece

30 Chapter 3 Illustrated parts catalog

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Torx T8 screwdriver

●

Phillips P0 and P1 screwdrivers

●

Service considerations

The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use

care when handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.

Preliminary replacement requirements 31

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme
care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the

computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

32 Chapter 4 Removal and replacement procedures

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements 33

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive

●

foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials are
selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools

●

and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe

●

materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and

●

Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

●

these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

●

34 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps

●

with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips must
be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

●

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements 35

Component replacement procedures

This section provides removal and replacement procedures.

There are as many as 89 screws, in 15 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.

Service tag

The service tag, affixed to the bottom of the computer, provides information that may be needed when
troubleshooting system problems. The service tag provides the following information:

(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n): This number provides specific information about the product's

hardware components. The part number helps a service technician to determine what components and
parts are needed.

(4) Model description: This is the alphanumeric identifier used to locate documents, drivers, and support
for the computer.

(5) Warranty period: Describes the duration of the warranty period for this computer.

36 Chapter 4 Removal and replacement procedures

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare
part number 535793-001. There are 7 rubber feet that attach to the base enclosure in the locations
illustrated below.

Component replacement procedures 37

Battery

Description Spare part number

8-cell, 63-Wh Li-ion battery 535753-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

2. Slide the battery release latches (1) to release the battery.

3. Remove the battery (2) from the computer.

Install the battery by inserting it into the battery bay until you hear a click.

38 Chapter 4 Removal and replacement procedures

Switch cover and keyboard

Description Spare part number

Switch cover 535758-001

Keyboards for use in the following countries or regions:

Arabia

Brazil 535798-201 Latin America 535798-161

Bulgaria 535798-261 Norway 535798-091

Czech Republic 535798-221 Portugal 535798-131

Denmark 535798-081 Russia 535798-251

Europe 535798-B31 Slovakia 535798-231

Europe A4 535798-A41 South Korea 535798-AD1

France 535798-051 Spain 535798-071

French Canada 535798-121 Sweden/Finland 535798-B71

Germany 535798-041 Switzerland 535798-BG1

Greece 535798-DJ1 Taiwan 535798-AB1

Hungary 535798-211 Thailand 535798-281

Iceland 535798-DD1 Turkey 535798-141

Israel 535798-BB1 United Kingdom 535798-031

Italy 535798-061 The United States 535798-001

535798-171 Japan 535798-291

Before removing the switch cover and keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

Component replacement procedures 39

Remove the switch cover and keyboard:

1. Remove the following screws:

(1) Two Phillips PM2.5×3.0 screws

(2) Three Phillips PM2.0×3.0 broadhead screws

(3) Two Phillips PM2.0×3.0 screws

2. Turn the computer right-side up, with the front toward you.

3. Open the computer as far as possible.

4. Slide the switch cover back (1) and lift it straight up (2) until it disengages from the computer.

40 Chapter 4 Removal and replacement procedures

5. Remove the two PM2.5×4.5 screws that secure the keyboard to the computer.

6. Slide the keyboard back (1), and rotate it forward (2) until it rests on the base enclosure.

7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and

disconnect the keyboard cable (2) from the system board.

8. Remove the keyboard.

Reverse this procedure to install the switch cover and keyboard.

Component replacement procedures 41

Memory module

Description Spare part number

2-GB (PC2-6400) 535774-001

1-GB (PC2-6400) 535773-001

Before removing the memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the switch cover and keyboard (see

Battery on page 38).

Switch cover and keyboard on page 39)

Remove the memory module:

1. Position the computer with the front toward you.

2. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The edge of the module opposite the slot rises away from the computer.)

3. Remove the memory module (2) by pulling the module away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the

memory module slot.

Reverse this procedure to install a memory module.

42 Chapter 4 Removal and replacement procedures

Optical drive

NOTE: All optical drive spare part kits include an optical drive bezel.

Description Spare part number

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 535761-001

Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive 535759-001

DVD-ROM Drive 535760-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the switch cover and keyboard (see

Battery on page 38).

Switch cover and keyboard on page 39)

Remove the optical drive:

1. Position the computer with the front toward you.

2. Remove the slotted PM2.5×4.5 screw (1) that secures the optical drive to the computer.

3. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access (2) and press the

tab to the left to release the optical drive from the computer.

4. Remove the optical drive (3) from the computer.

Component replacement procedures 43

5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward

you.

6. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical

drive.

7. Remove the optical drive bracket (2).

Reverse this procedure to reassemble and install an optical drive.

44 Chapter 4 Removal and replacement procedures

Speakers

Description Spare part number

Speaker Kit 535795-001

Before removing the speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the switch cover and keyboard (see

Battery on page 38).

Switch cover and keyboard on page 39).

Remove the speakers:

1. Disconnect the speaker cable (1) from the system board and remove the speaker cable from the

clips and routing channel.

NOTE: The two speakers are connected with a single cable.

2. Remove the four PM2.5×3.0 screws (2) that secure the speakers to the computer.

3. Remove the speakers (3) from the computer.

Reverse this procedure to install the speakers.

Component replacement procedures 45

Palm rest

Description Spare part number

Palm rest (includes TouchPad) 535775-001

Before removing the palm rest, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the switch cover and keyboard (see

Battery on page 38)

Switch cover and keyboard on page 39)

Remove the palm rest:

1. Remove the three Phillips PM2.0×3.0 broadhead screws (1) from the system board.

2. Slide the palm rest back (2), then lift and rotate the front edge until the palm rest rests on the system

board (3).

46 Chapter 4 Removal and replacement procedures

3. Release the ZIF connector (1) to which the TouchPad cable is connected, and then disconnect the

TouchPad cable (2) from the system board.

4. Remove the palm rest.

Reverse this procedure to install the palm rest.

Component replacement procedures 47

Hard drive

NOTE: All hard drive spare part kits include a hard drive bracket.

Description Spare part number

500-GB, 5400-rpm hard drive 535765-001

320-GB, 5400-rpm hard drive 535764-001

250-GB, 5400-rpm hard drive 535763-001

160-GB, 5400-rpm hard drive 535762-001

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the switch cover and keyboard (see

6. Remove the palm rest (see

Battery on page 38).

Switch cover and keyboard on page 39).

Palm rest on page 46).

Remove the hard drive:

1. Position the computer with the front toward you.

2. Loosen the two Phillips PM2.0×4.0 screws (1) that secure the hard drive to the computer.

3. Loosen the Phillips PM2.5×10.0 captive screw (2) that secures the hard drive to the computer.

4. Grasp the Mylar tab (3) on the hard drive and slide the hard drive to the right to disconnect it from

the system board.

48 Chapter 4 Removal and replacement procedures

5. Remove the hard drive (4) from the hard drive bay.

6. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×4.0 hard drive

bracket screws (1) from each side of the hard drive.

7. Lift the bracket (2) straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

Component replacement procedures 49

Bluetooth module

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth

module cable is included in the Cable Kit, spare part number 535757-001.

Description Spare part number

Broadcom Bluetooth module 398393-002

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the following components:

a. Switch cover and keyboard (see

b. Palm rest (see

c. Hard drive (see

Palm rest on page 46)

Hard drive on page 48)

Switch cover and keyboard on page 39)

Remove the Bluetooth module:

1. Disconnect the Bluetooth module cable (1) from the system board.

2. Remove the Bluetooth module cable (2) from the routing path.

3. Remove the Bluetooth module from the clip (3) that secures it to the base enclosure.

Reverse this procedure to install the Bluetooth module.

50 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part number

Broadcom 802.11a/b/g/n WLAN modules:

Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados,

●

Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin
Islands, and the United States

Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,

●

Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the
People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the
Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic
of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the
Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Broadcom 802.11/b/g WLAN modules:

504664-001

504664-002

Broadcom BCM4312 802.11b/g WLAN module for use in Antigua and Barbuda, Barbados,

●

Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin
Islands, and the United States

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,

●

Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of
China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania,
Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the
Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the
United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

504593-003

504593-004

Component replacement procedures 51

Description Spare part number

Intel 802.11a/b/g WLAN module:

Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use in all countries and regions

●

Intel 802.11a/b/g/n WLAN module:

Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions

●

482957-001

480985-001

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the switch cover and keyboard (see

6. Remove the palm rest (see

Battery on page 38).

Switch cover and keyboard on page 39)

Palm rest on page 46).

Remove the WLAN module:

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless devices
in your country or region. If you replace the module and then receive a warning message, remove the
module to restore computer functionality, and then contact technical support through Help and Support.

1. Position the computer with the front toward you.

2. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The

white WLAN antenna cable is connected to the WLAN module “Aux” terminal.

3. Remove the two Phillips PM2.5×3.0 screws (2) that secure the WLAN module to the computer.

(The edge of the module opposite the slot rises away from the computer.)

52 Chapter 4 Removal and replacement procedures

4. Remove the WLAN module (3) by sliding the module away from the slot at an angle.

NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the WLAN

module slot.

Reverse this procedure to install the WLAN module.

Component replacement procedures 53

Display assembly

NOTE: All display assembly spare part kits include 2 WLAN antenna transceivers and cables.

Description Spare part number

17.3-inch, HD+ BrightView display assembly with camera 535777-001

17.3-inch, HD+ BrightView display assembly 535779-001

17.3-inch, HD+ display assembly with camera 535778-001

17.3-inch, HD+ display assembly 535776-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the following components:

a. Switch cover (see

b. Keyboard (see

c. Speakers (see

d. Palm rest (see

Switch cover and keyboard on page 39)

Switch cover and keyboard on page 39)

Speakers on page 45)

Palm rest on page 46)

Remove the display cable:

1. Turn the computer right-side up, with the front toward you.

2. Open the computer as far as possible.

3. Disconnect the display panel cable (1) from the system board.

4. Disconnect the camera and microphone module cables (2) from the system board, and then

remove the cables from the routing path (3).

54 Chapter 4 Removal and replacement procedures

5. Remove the wireless antenna cables (4) from the clips and routing channels built into the top cover.

Remove the display assembly:

1. Remove the six Phillips PM2.5×4.5 screws (1) that secure the display assembly to the computer,

and then lift the display assembly straight up (2) and remove it.

CAUTION: Support the display assembly when removing the following screws. Failure to support

the display assembly can result in damage to the display assembly and other computer
components.

Component replacement procedures 55

2. If it is necessary to replace the display bezel or display hinges, remove the eight rubber screw

covers (1) and the eight Phillips PM2.5×4.5 screws (2) that secure the display bezel to the display
assembly. The rubber screw covers are available in the Rubber Kit, spare part number
535793-001.

3. Lift the top inside edge of the display bezel (1) to detach it from the display assembly.

4. Lift the left and right inside edges of the of display bezel (2) to carefully detach them from the display

assembly.

5. Carefully lift the bottom inside edge of the display bezel (3) to detach it from the display assembly.

NOTE: Make note of the routing of the display cable and the wireless antenna cable.

6. Carefully remove the upper hinge cover clips from the lower hinge covers on the display assembly.

CAUTION: The lower hinge covers can be damaged if care is not taken when removing the upper

hinge cover clips.

7. Remove the display bezel from the display assembly (4). The display bezel is available using spare

part numbers 535770-001 (for use only with models without a webcam) and 535769-001 (for use
only with models with a webcam).

56 Chapter 4 Removal and replacement procedures

8. If it is necessary to replace the display hinges, remove the four Phillips PM2.5×5.0 screws (1) that

secure the display panel to the display enclosure.

9. Remove the display panel (2).

10. Remove the four Phillips PM2.0×3.0 screws (1) that secure each display hinge to the display

panel.

NOTE: When removing or replacing the eight Phillips screws, be sure to remove or replace them

in the same sequence as the numbering found on the display hinges (1, 2, 3, 4).

11. Remove the display hinges (2). The left and right display hinges are available in the Bracket Kit,

spare part number 535772-001.

12. If it is necessary to replace the wireless antenna cables, lift the tape (1) that secures the cables to

the display enclosure. The wireless antenna cables are included in the Display Cable Kit, spare
part number 535771-001.

13. Remove the wireless antennas (2).

Component replacement procedures 57

14. Remove the wireless antenna cables (3) from the clips and routing channels built into the top cover.

15. If it is necessary to replace the webcam, gently pull the webcam cables (1) from the clips and routing

channels (2) built into the top cover. Lift the webcam (3) to remove it. The webcam cable is included
in the Display Cable Kit, spare part number 535771-001.

58 Chapter 4 Removal and replacement procedures

16. If it is necessary to replace the microphone, lift the microphone from the clip (1) and gently pull the

microphone cable from the routing channels (2). The microphone cable is included in the Display
Cable Kit, spare part number 535771-001

Reverse this procedure to reassemble and install the display assembly.

Component replacement procedures 59

Top cover

Description Spare part number

Top cover (includes power button board and cable) 535796-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the following components:

a. Switch cover and keyboard (see

b. Memory module (see

c. Optical drive (see

d. Speakers (see

e. Palm rest (see

f. WLAN module (see

g. Hard drive (see

h. Display assembly (see

Memory module on page 42)

Optical drive on page 43)

Speakers on page 45)

Palm rest on page 46)

WLAN module on page 51)

Hard drive on page 48)

Display assembly on page 54)

Switch cover and keyboard on page 39)

Remove the top cover:

1. Turn the computer right-side up, with the front toward you.

60 Chapter 4 Removal and replacement procedures

2. Release the ZIF connector (1) to which the power button cable is connected, and then disconnect

the cable from the system board (2).

3. Remove the 22 top cover Torx T8M2.5×6.0 screws.

4. Lift the front edge of the top cover from beneath the audio jacks (1) until it disengages from the

base enclosure. Then lift the top cover (2) from the base enclosure.

Reverse this procedure to install the top cover.

Component replacement procedures 61

Modem module

Description Spare part number

For use in all countries and regions except Australia and New Zealand 510100-001

For use only in Australia and New Zealand 510100-011

Before removing the modem module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the following components:

a. Switch cover and keyboard (see

b. Memory module (see

c. Optical drive (see

d. Speakers (see

e. Palm rest (see

f. WLAN module (see

g. Hard drive (see

h. Display assembly (see

i. Top cover (see

Memory module on page 42)

Optical drive on page 43)

Speakers on page 45)

Palm rest on page 46)

WLAN module on page 51)

Hard drive on page 48)

Display assembly on page 54)

Top cover on page 60)

Switch cover and keyboard on page 39)

Remove the modem module:

1. Remove the two Phillips PM2.5×3.0 screws (1) that secure the modem module to the system board.

2. Lift the rear edge of the modem module (2) to release it from the system board.

62 Chapter 4 Removal and replacement procedures

3. Lift the tape (3) to disconnect the modem module cable (4).

4. Remove the modem module.

Reverse this procedure to install the modem module.

Component replacement procedures 63

USB connector module

Description Spare part number

Cable Kit 535757-001

Before removing the USB connector module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the following components:

a. Switch cover and keyboard (see

b. Memory module (see

c. Optical drive (see

d. Speakers (see

e. Palm rest (see

f. WLAN module (see

g. Hard drive (see

h. Display assembly (see

i. Top Cover (see

Memory module on page 42)

Optical drive on page 43)

Speakers on page 45)

Palm rest on page 46)

WLAN module on page 51)

Hard drive on page 48)

Display assembly on page 54)

Top cover on page 60)

Switch cover and keyboard on page 39)

Remove the USB connector module:

1. Disconnect the USB cable from the system board (1).

2. Lift up the USB cable from the routing channels in the base enclosure (2).

3. Remove the short Phillips PM2.5×3.0 screw (3) and the long Phillips PM2.5×9.0 screw (4) that

secure the USB connector module to the base enclosure.

64 Chapter 4 Removal and replacement procedures

4. Remove the USB connector module (5).

Reverse this procedure to install the USB connector module.

Component replacement procedures 65

RTC battery

Description Spare part number

RTC battery 449137-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the following components:

a. Switch cover and keyboard (see

b. Memory module (see

c. Optical drive (see

d. Speakers (see

e. Palm rest (see

f. WLAN module (see

g. Hard drive (see

h. Display assembly (see

i. Top cover (see

Memory module on page 42)

Optical drive on page 43)

Speakers on page 45)

Palm rest on page 46)

WLAN module on page 51)

Hard drive on page 48)

Display assembly on page 54)

Top cover on page 60)

Switch cover and keyboard on page 39)

Remove the RTC battery:

1. Position the base enclosure, with the front toward you.

66 Chapter 4 Removal and replacement procedures

2. Remove the RTC battery from the socket on the system board.

Reverse this procedure to install the RTC battery.

Component replacement procedures 67

Heat sink and fan

NOTE: The heat sink spare part kit includes replacement thermal material.

Description Spare part number

Heat sink 535767-001

Fan 535766-001001

Before removing the heat sink and fan, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the following components:

a. Switch cover and keyboard (see

b. Memory module (see

c. Optical drive (see

d. Speakers (see

e. Palm rest (see

f. WLAN module (see

g. Hard drive (see

h. Display assembly (see

i. Top cover (see

Memory module on page 42)

Optical drive on page 43)

Speakers on page 45)

Palm rest on page 46)

WLAN module on page 51)

Hard drive on page 48)

Display assembly on page 54)

Top cover on page 60)

Switch cover and keyboard on page 39)

Remove the heat sink and fan:

1. Following the 1 through 7 sequence stamped into the heat sink and fan, loosen the seven Phillips

captive screws (1).

2. Disconnect the fan cable (2) from the system board.

68 Chapter 4 Removal and replacement procedures

3. Lift the heat sink and fan from the system board (3).

4. To remove the fan, turn the heat sink upside down and remove the three Phillips PM2.0×3.0

screws (1) that secure the fan to the heat sink.

5. Remove the fan (2).

Reverse this procedure to install the fan.

NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side

of the computer.

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is
designed to turn on automatically when high temperature conditions exist. These conditions are affected
by high external temperatures, system power consumption, power management/battery conservation
configurations, battery fast charging, and software requirements. Exhaust air is displaced through the
ventilation grill located on the left side of the computer.

Component replacement procedures 69

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the system board (1),

(2), and (3) and the heat sink components (4), (5), and (6) and must be replaced each time the heat

sink is removed. Replacement thermal material is included with all heat sink, system board, cable, and
processor spare part kits.

RJ-45 (network) jack

NOTE: The Cable Kit includes replacement thermal material.

Description Spare part number

Cable Kit 535757-001

Before removing the RJ-45 (network) jack, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the following components:

a. Switch cover and keyboard (see

b. Memory module (see

c. Optical drive (see

d. Speakers (see

Memory module on page 42)

Optical drive on page 43)

Speakers on page 45)

Switch cover and keyboard on page 39)

e. Palm rest (see

f. WLAN module (see

g. Hard drive (see

Palm rest on page 46)

WLAN module on page 51)

Hard drive on page 48)

70 Chapter 4 Removal and replacement procedures

h. Display assembly (see Display assembly on page 54)

i. Top Cover (see

j. Heat sink and fan (see

Top cover on page 60)

Heat sink and fan on page 68)

Remove the RJ-45 (network) jack:

1. Disconnect the RJ-45 (network) cable from the system board (1) and remove the tape (2) that

secures the cable to the base enclosure.

2. Lift the RJ-45 (network) jack (3) straight up from the retention clips to remove it.

Reverse this procedure to install the RJ-45 (network) jack.

Component replacement procedures 71

Processor

NOTE: All processor spare part kits include replacement thermal material.

Description Spare part number

Intel Core2 Duo processors:

T6570 (2.1 GHz, 800 FSB, 2MB L2 Cache, TJ 100) (not available for Japan. Only available with Intel
WLAN or no WLAN)

P7370 (2.0 GHz, 1066 FSB, 3MB L2 Cache) (Only available with Intel WLAN) 507966-001

P8600 (2.4 GHz, 1066 FSB, 3MB L2 Cache) 507963-002

P8700 (2.53 GHz, 1066 FSB, 3MB L2 Cache) 507960-001

T9400 (2.53 GHz, 1066 FSB, 6MB L2 Cache, 35W) 507954-001

T9600 (2.8 GHz, 1066 FSB, 6MB L2 Cache) 507952-001

Intel Celeron processors:

Intel Celeron 585 (2.16 GHz, 800 FSB, 2MB L2 Cache) 519898-001

Intel Celeron 900 (2.20 GHz, 800 FSB, 1MB L2 Cache) 534419-001

Intel Celeron Dual-Core processors:

T1600 1.66GHz (1-MB, 667-MHz FSB) 532324-001

T1700 1.83-GHz (1-MB, 667-MHz FSB) 534084-001

Intel Celeron Core2 Duo processor:

T5870 (2.0 GHz, 800 FSB, 2MB L2 Cache) 535835-001

513598-001

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the following components:

a. Switch cover and keyboard (see

b. Memory module (see

c. Optical drive (see

d. Speakers (see

e. Palm rest (see

f. Hard drive (see

Memory module on page 42)

Optical drive on page 43)

Speakers on page 45)

Palm rest on page 46)

Hard drive on page 48)

Switch cover and keyboard on page 39)

72 Chapter 4 Removal and replacement procedures

g. WLAN module (see WLAN module on page 51)

h. Display assembly (see

i. Top cover (see

Top cover on page 60)

j. Heat sink and fan (see

Display assembly on page 54)

Heat sink and fan on page 68)

Remove the processor:

1. Position the base enclosure, with the front toward you.

2. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise

until you hear a click.

3. Lift the processor (2) straight up and remove it.

NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned

with the triangle (4) embossed on the processor socket.

Reverse this procedure to install the processor.

Component replacement procedures 73

System board

NOTE: All system board spare part kits include the ExpressCard assembly.

NOTE: All system board spare part kits include replacement thermal material.

Description Spare part number

System board (includes replacement thermal material and the ExpressCard assembly) 535756-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the following components:

a. Switch cover and keyboard (see

b. Memory module (see

c. Optical drive (see

d. Speakers (see

e. Palm rest (see

f. Hard drive (see

g. Display assembly (see

h. Top cover (see

Memory module on page 42)

Optical drive on page 43)

Speakers on page 45)

Palm rest on page 46)

Hard drive on page 48)

Display assembly on page 54)

Top cover on page 60)

Switch cover and keyboard on page 39)

When replacing the system board, be sure that the following components are removed or disconnected
from the defective system board and installed on the replacement system board:

USB connector module cable (see

●

Bluetooth module cable (see

●

WLAN module cable (see

●

WLAN module on page 51)

USB connector module on page 64)

Bluetooth module on page 50)

RTC battery (see

●

Heat sink and fan (see

●

RJ-45 (network) cable (see

●

Processor (see

●

RTC battery on page 66)

Heat sink and fan on page 68)

RJ-45 (network) jack on page 70)

Processor on page 72)

74 Chapter 4 Removal and replacement procedures

Remove the system board:

1. Position the base enclosure, with the front toward you.

2. Lift the power connector (1) from the retention clips in the base enclosure and remove the power

cable (2) from the routing clips.

3. Remove the battery connector board (1).

4. Remove the two Phillips PM2.5×3.0 screws (2) that secure the optical drive connector board to the

base enclosure.

5. Remove the Phillips PM2.5×3.0 screw (3) that secures the system board to the base enclosure.

Component replacement procedures 75

6. Lift the right side of the system board at an angle (1) and remove the optical drive board (2).

7. Flex the left side of the base enclosure (1) until the external monitor connector and the HDMI

connector are clear of the openings in the base enclosure.

8. Lift the right side of the system board at an angle (2) and remove it (3) from the base enclosure.

9. Turn the system board upside down with the rear panel toward you to disconnect the power cable.

Reverse this procedure to install the system board.

76 Chapter 4 Removal and replacement procedures

5 Computer Setup

Computer Setup in Windows Vista and Windows XP

Starting Computer Setup

Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system
is not working or will not load.

NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your

computer.

NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup

only if USB legacy support is enabled.

To start Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

2. Press f10 to enter BIOS Setup.

Using Computer Setup

Navigating and selecting in Computer Setup

The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and
System Configuration menus.

To navigate and select in Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

To select a menu or a menu item, use the tab key and the keyboard arrow keys and then

●

press enter, or use a pointing device to click the item.

To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the

●

screen, or use the up arrow key or the down arrow key.

To close open dialog boxes and return to the main Computer Setup screen, press esc, and

●

then follow the on-screen instructions.

Computer Setup in Windows Vista and Windows XP 77

NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the

keyboard to navigate and make selections in Computer Setup.

2. Press f10 to enter BIOS Setup.

3. Select the File, Security, Diagnostics, or System Configuration menu.

To exit Computer Setup menus, choose one of the following methods:

To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left

●

corner of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Ignore changes and exit, and then press

enter.

– or –

To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner

●

of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Save changes and exit, and then press

enter.

Your changes go into effect when the computer restarts.

Restoring factory settings in Computer Setup

NOTE: Restoring defaults will not change the hard drive mode.

To return all settings in Computer Setup to the values that were set at the factory, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

2. Press f10 to enter BIOS Setup.

3. Use a pointing device or the arrow keys to select File > Restore defaults.

4. Follow the on-screen instructions.

5. To save your changes and exit, click the Save icon in the lower-left corner of the screen, and then

follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save changes and exit, and then press enter.

Your changes go into effect when the computer restarts.

NOTE: Your password settings and security settings are not changed when you restore the factory

settings.

Computer Setup menus

The menu tables in this section provide an overview of Computer Setup options.

78 Chapter 5 Computer Setup

File Menu

NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your

computer.

Select To do this

System Information

Set System Date and Time Set or change the date and time on the computer.

Restore defaults Replace the configuration settings in Computer Setup with the

Ignore changes and exit Cancel any changes entered during the current session. Then

Save changes and exit Save any changes entered during the current session. Then

Security menu

NOTE: Some of the menu items listed in this section may not be supported by your computer.

Select To do this

View identification information for the computer and the

●

batteries in the system.

View specification information for the processor, cache

●

and memory size, system ROM, video revision, and
keyboard controller version.

original factory settings. (Hard drive mode, password settings,
and security settings are not changed when you restore the
factory settings.)

exit and restart the computer.

exit and restart the computer. Your changes go into effect
when the computer restarts.

Setup BIOS Administrator Password Set up a BIOS administrator password.

User Management (requires a BIOS administrator password)

Password Policy (requires an administrator password) Revise password policy criteria.

HP SpareKey Enable/disable HP SpareKey (disabled by default).

Always Prompt for HP SpareKey Enrollment Enable/disable HP SpareKey enrollment (disabled by default).

Allow Reset of HP ProtectTools security keys Enable/disable reset of HP ProtectTools security keys.

Change Password Enter, change, or delete a BIOS administrator password.

HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security

DriveLock Passwords

Automatic DriveLock Enable/disable Automatic DriveLock support.

Create a new BIOS user account.

●

View a list of ProtectTools users.

●

questions and answers used if you forget your password.

Enable/disable DriveLock on any computer hard drive

●

(enabled by default).

Change a DriveLock user password or master password.

●

NOTE: DriveLock settings are accessible only when you

enter Computer Setup by turning on (not restarting) the
computer.

Computer Setup in Windows Vista and Windows XP 79

Select To do this

Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary

System IDs Enter a user-defined computer asset tracking number and

Diagnostics menu

Select To do this

hard drive or the drive in the upgrade bay.

CAUTION: If you run Disk Sanitizer, the data on the selected

drive is destroyed permanently.

ownership tag.

System Diagnostics Menu

System Configuration menu

NOTE: Some of the listed System Configuration options may not be supported by your computer.

Select To do this

Language Change the Computer Setup language.

System Information—Displays the following information:

●

Identification information for the computer and the

◦

batteries in the system.

Specification information for the processor, cache

◦

and memory size, system ROM, video revision, and
keyboard controller version.

Start-up Test—Verifies the system components needed

●

for starting the computer.

Run-In Test—Runs a comprehensive check on system

●

memory.

Hard Disk Test—Runs a comprehensive self-test on any

●

hard drive in the system.

Error Log—Displays a log file if any errors have occurred.

●

80 Chapter 5 Computer Setup

Select To do this

Boot Options

Device Configurations

Set a Startup Menu delay (in seconds).

●

Enable/disable Custom Logo (disabled by default).

●

Enable/disable Display Diagnostic URL (enabled by

●

default).

Enable/disable CD-ROM boot (enabled by default).

●

Enable/disable SD Card boot (enabled by default).

●

Enable/disable floppy boot (enabled by default).

●

Enable/disable PXE Internal NIC boot (disabled by

●

default).

Set the Express Boot Popup delay in seconds.

●

Set the boot order.

●

Enable/disable USB legacy support (enabled by default).

●

When enabled, USB legacy support allows the
following:

Use of a USB keyboard in Computer Setup even

◦

when a Windows® operating system is not running.

Startup from bootable USB devices, including a hard

◦

drive, diskette drive, or optical drive connected by a
USB port to the computer.

Enable/disable fan always on while connected to an AC

●

outlet (disabled by default).

Enable/disable Data Execution Prevention (select

●

models only; disabled by default). When enabled, the
processor can disable some virus code execution, which
helps to improve computer security.

SATA (Serial Advanced Technology Attachment) device

●

mode. The following options are available:

AHCI (Advanced Host Controller Interface)

◦

IDE (Integrated Drive Electronics)

◦

NOTE: Availability of the options above varies by

computer model.

Enable/disable HP QuickLook 2 (enabled by default).

●

Enable/disable Virtualization Technology (select models

●

only; disabled by default).

Enable/disable Dual Core CPU (enabled by default).

●

Enable/Disable Unified Extensible Firmware Interface

●

(UEFI) mode (enabled by default).

Computer Setup in Windows Vista and Windows XP 81

Select To do this

Built-In Device Options

Enable/disable the wireless button state (enabled by

●

default).

Enable/disable embedded WWAN device radio (enabled

●

by default).

Enable/disable embedded Bluetooth device radio

●

(enabled by default).

Enable/disable the Network Interface Controller (LAN)

●

(enabled by default).

Set the wake on LAN state. Options include the following:

●

Disabled

◦

Boot to Network (set by default)

◦

Follow Boot Order

◦

Enable/disable the optical disk drive (enabled by default).

●

Enable/disable the microphone.

●

Enable/disable a modem device (enabled by default).

●

Enable/disable the embedded WLAN device (enabled by

●

default).

Enable/disable LAN/WLAN switching (disabled by

●

default).

Enable/disable the integrated camera (select models

●

only; enabled by default).

Port Options (all are enabled by default) NOTE: All port options are enabled by default.

Enable/disable the ExpressCard slot.

●

Enable/disable the flash media reader.

●

Enable/disable the USB port.

●

CAUTION: Disabling the USB port also disables

MultiBay devices and ExpressCard devices on the
advanced port replicator.

Set Security Level Change, view, or hide security levels for all BIOS menu items.

Restore Security Defaults Restore the default security settings.

82 Chapter 5 Computer Setup

Computer Setup in Linux

Starting Computer Setup

Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system
is not working or will not load.

NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your

computer.

NOTE: Pointing devices are not supported in Computer Setup. You must use the keyboard to navigate

and make selections.

NOTE: An external keyboard connected by USB can be used with Computer Setup only if USB legacy

support is enabled.

To start Computer Setup, follow these steps:

1. Turn on or restart the computer.

2. Before your operating system opens and while the “F10=ROM Based Setup” message is displayed

in the lower-left corner of the screen, press f10.

Using Computer Setup

Navigating and selecting in Computer Setup

The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and
System Configuration menus.

1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the

"F10 = ROM Based Setup" message is displayed in the lower-left corner of the screen. Because
Computer Setup is not operating system based, it does not support the TouchPad. Navigation and
selection are by keystroke:

To choose a menu or a menu item, use the arrow keys.

●

To select an item, press enter.

●

To close open dialog boxes and return to the main Computer Setup screen, press esc.

●

To view navigation information, press f1.

●

To change the language, press f2.

●

2. Select the File, Security, Diagnostics, or System Configuration menu.

3. To exit Computer Setup, choose one of the following methods:

To exit Computer Setup without saving your preferences, use the arrow keys to select File >

●

Ignore Changes And Exit. Then follow the instructions on the screen.

To save your preferences and exit Computer Setup, use the arrow keys to select File > Save

●

Changes And Exit. Then follow the instructions on the screen.

Your preferences go into effect when the computer restarts.

Computer Setup in Linux 83

Restoring factory settings in Computer Setup

To return all settings in Computer Setup to the values that were set at the factory, follow these steps:

1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the

"F10 = ROM Based Setup" message is displayed in the lower-left corner of the screen.

2. Use the arrow keys to select File > Restore Defaults, and then press enter.

3. When the confirmation dialog box opens, press f10.

4. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save

Changes And Exit. Then follow the instructions on the screen.

NOTE: Your password settings and security settings are not changed when you restore the factory

settings.

Computer Setup menus

The menu tables in this section provide an overview of Computer Setup options.

NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your

computer.

File menu

Select To do this

System information

Restore Defaults Replace the configuration settings in Computer Setup with the

Ignore Changes And Exit Cancel any changes entered during the current session. Then

Save Changes And Exit Save any changes entered during the current session. Then

Security menu

Select To do this

Setup Password Enter, change, or delete a setup password.

Power-On Password Enter, change, or delete a power-on password.

Password Options

View identification information for the computer.

●

View specification information for the processor, cache

●

and memory size, and system ROM.

original factory settings. (Password settings and security
settings are not changed when you restore the factory
settings.)

exit and restart the computer.

exit and restart the computer. Your changes go into effect
when the computer restarts.

Enable/disable stringent security.

●

84 Chapter 5 Computer Setup

Enable/disable stringent security.

●

DriveLock Passwords

System IDs Enter a user-defined computer asset tracking number and

Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary

Diagnostics menu

Select To do this

Enable/disable DriveLock on any computer hard drive.

●

Enter, change, or disable DriveLock on an optional

●

MultiBay hard drive.

NOTE: DriveLock settings are accessible only when you

enter Computer Setup by turning on (not restarting) the
computer.

ownership tag.

hard drive. The following options are available:

Fast: Runs the Disk Sanitizer erase cycle once.

●

Fast: Runs the Disk Sanitizer erase cycle once.

●

Custom: Allows you to select the desired number of Disk

●

Sanitizer erase cycles from a list.

CAUTION: If you run Disk Sanitizer, the data on the primary

hard drive is destroyed permanently.

HDD Self-Test Option Memory Check

Memory Check Run a comprehensive check on system memory.

System Configuration menu

NOTE: Some of the listed System Configuration options may not be supported by your computer.

Select To do this

Language Change the Computer Setup language.

Computer Setup in Linux 85

Boot options

Set an f9, f10, and f12 delay when starting up.

●

Enable/disable CD-ROM boot.

●

Enable/disable floppy boot.

●

Enable/disable internal network adapter boot.

●

Enable/disable MultiBoot, which sets a boot order that

●

can include most boot devices in the system.

Set the Express Boot Popup delay in seconds.

●

Set the boot order.

●

1st boot device: USB CD-ROM

◦

2nd boot device: USB floppy

◦

3rd boot device: USB SuperDisk

◦

4th boot device: Notebook hard drive

◦

5th boot device: USB hard disk

◦

6th boot device: Network controller

◦

Device Configurations

Swap the functions of the fn key and left ctrl key.

●

Enable/disable USB legacy support. When enabled, USB

●

legacy support allows the following:

Use of a USB keyboard in Computer Setup even

◦

when a your operating system is not running.

Startup from bootable USB devices, including a hard

◦

drive, diskette drive, or optical drive connected by a
USB port to the computer.

Enable/disable BIOS DMA data transfers.

●

Enable/disable fan always on while connected to an AC

●

outlet.

Enable/disable data execution prevention.

●

Enable/disable LAN power saving mode.

●

Enable/disable SATA Native Mode.

●

Enable/disable Dual Core CPU.

●

Enable/disable HDD translation mode.

●

86 Chapter 5 Computer Setup

Built-in device options

Enable/disable embedded WLAN Device Radio.

●

Enable/disable embedded Bluetooth Device Radio.

●

Enable/disable Network Interface Controller (NIC)

●

Enable/disable LAN/WLAN Switching.

●

Enable/disable Wake on LAN.

●

Enable/disable the integrated camera (webcam)

●

Port options

Enable/disable USB port.

●

Enable/disable ExpressCard slot.

●

Computer Setup in Linux 87

6 Specifications

Computer specifications

Metric U.S.

Dimensions

Depth

Width 41.06 cm 16.17 in

Height (front to rear) 3.20 to 3.68 cm 1.23 to 1.45 in

Weight (equipped with optical drive, hard drive, and battery) 3.08 kg 6.8 lbs

Input power

Operating voltage

Operating current 4.74 A

Temperature

Operating (not writing to optical disc)

Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity

Operating

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating

27.0 cm 10.6 in

18.5 V dc @ 4.74 A-90 W

0°C to 35°C 32°F to 95°F

10% to 90%

-15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

Shock

Operating

Nonoperating 200 g, 2 ms, half-sine

Random vibration

Operating

88 Chapter 6 Specifications

125 g, 2 ms, half-sine

0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate

Metric U.S.

Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this

range of temperatures.

17.3-inch, HD+ display specifications

Metric U.S.

Dimensions

Height

Width 20.83 cm 8.2 in

Diagonal 43.94 cm 17.3 in

Active area 38.21 × 21.49 cm 15.04 × 8.46 in

Weight (maximum) 570 g 1.26 lbs

Number of colors Up to 16.8 million

Contrast ratio 500:1 (min)-BV, 300:1 (min)-AG

Brightness 200 nits (typical)

Pixel resolution

LCD mode

Format 1600 × 900

Active area HD+

Backlight LED

Total power consumption 5.3 W

Viewing angle SVA

38.21 cm 15.0 in

TN

17.3-inch, HD+ display specifications 89

Hard drive specifications

500-GB 320-GB* 250-GB* 160-GB*

Dimensions

Height

Width 70 mm 70 mm 70 mm 70 mm

Weight 101 g 101 g 101 g 101 g

Interface type SATA SATA SATA SATA

Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec

Security ATA security ATA security ATA security ATA security

Seek times (typical read, including setting)

Single track

Average 13 ms 13 ms 13 ms 13 ms

Maximum 24 ms 24 ms 24 ms 24 ms

Logical blocks 976,754,000 625,122,560 488,376,120 312,560,640

Disc rotational speed 5400 rpm 5400 rpm 5400 rpm 5400 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive
specifications may differ slightly.

NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

9.5 mm 9.5 mm 9.5 mm 9.5 mm

3 ms 3 ms 3 ms 3 ms

90 Chapter 6 Specifications

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications

Applicable disc Read:

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD­ROM, CD-ROM XA, MIXED MODE CD, CD-I,
CD-I Bridge (Photo-CD, Video CD), Multisession
CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD­RW), CD-R, CD-RW, DVD-ROM (DVD-5,
DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW,
DVD+R, DVD+RW. DVD-RAM

Access time CD DVD

Random < 150 ms < 160 ms

Cache buffer 2 MB

Data transfer rate

24X CD-ROM

8X DVD-ROM 10,800 KB/sec

24X CD-R 3,600 KB/sec

16X CD-RW 2,400 KB/sec

8X DVD+R 10,800 KB/sec

8x-DVD+RW 10.800 KB/sec

8X DVD-R 10,800 KB/sec

3,600 KB/sec

Write:

CD-R, CD-RW, DVD+R, DVD+RW,
DVD-R, DVD-RW, DVD-RAM,
LightScribe

6X DVD-RW 8,100 KB/sec

5X DVD-RAM

4X-DVD+R Dual Layer 5,400 KB/sec

4X-DVD-R Dual Layer 5,400 KB/sec

Transfer mode Multiword DMA Mode

6,750 KB/sec

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications 91

Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive specifications

Applicable disc Read:

CD-DA, CD+(E)G, CD-MIDI, CD­TEXT, CD-ROM, CD-ROM XA,
MIXED MODE CD, CD-I, CD-I
Bridge (Photo-CD, Video CD),
Multisession CD (Photo-CD, CD­EXTRA, Portfolio, CD-R, CD-RW),
CD-R, CD-RW, DVD-ROM
(DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW, DVD
+R, DVD+RW. DVD-RAM, BD­ROM, BD-R, BD-RE

Access time

Random < 110 ms < 130 ms 230 ms

Cache buffer 2 MB

Data transfer rate

24X CD-ROM 3,600 KB/sec

8X DVD 10,800 KB/sec

4X BD 1,800 KB/sec

16X CD-R 1,200 KB/sec

16X CD-RW

CD DVD Blu-ray

1,500 KB/sec

Write:

CD-R, CD-RW, DVD+R, DVD+R(9), DVD+RW, DVD-R, DVD­R(9), DVD-RW, DVD-RAM, LightScribe

8X DVD+R 10,800 KB/sec

8X DVD+RW 10,800 KB/sec

8X DVD-R 10,800 KB/sec

8X DVD-RW 8,100 KB/sec

4X DVD+R Dual Layer 5,400 KB/sec

4X DVD-R Dual Layer 5,400 KB/sec

5X DVD-RAM 6,750 KB/sec

Transfer mode Multiword DMA mode 2

92 Chapter 6 Specifications