HP ProBook 4340s, ProBook 4341s Maintenance and Service Guide

HP ProBook 4340s Notebook PC HP ProBook 4341s Notebook PC
Maintenance and Service Guide
© Copyright 2012 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: May 2012
Document Part Number: 679212-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 6
Display .................................................................................................................................................. 6
Top ....................................................................................................................................................... 7
TouchPad ............................................................................................................................ 7
Lights ................................................................................................................................... 8
Buttons, speakers, and fingerprint reader (select models only) ........................................... 9
Keys ................................................................................................................................... 10
Front ................................................................................................................................................... 11
Left ..................................................................................................................................................... 12
Right ................................................................................................................................................... 13
3 Illustrated parts catalog ............................................................................................................................... 14
Service tag ......................................................................................................................................... 14
Computer major components ............................................................................................................. 15
Display components ........................................................................................................................... 18
Plastics Kit .......................................................................................................................................... 18
Mass storage devices ......................................................................................................................... 19
Miscellaneous parts ............................................................................................................................ 20
Sequential part number listing ............................................................................................................ 21
4 Removal and replacement procedures ....................................................................................................... 25
Preliminary replacement requirements ............................................................................................... 25
Tools required .................................................................................................................... 25
Service considerations ....................................................................................................... 25
Plastic parts ....................................................................................................... 25
Cables and connectors ..................................................................................... 26
Drive handling ................................................................................................... 26
Grounding guidelines ......................................................................................................... 27
Electrostatic discharge damage ........................................................................ 27
v
Packaging and transporting guidelines ............................................. 28
Workstation guidelines ..................................................................... 28
Equipment guidelines ....................................................................... 29
Component replacement procedures ................................................................................................. 30
Service tag ......................................................................................................................... 30
Battery ............................................................................................................................... 31
Using the optional security screw ...................................................................................... 32
Bottom door ....................................................................................................................... 33
SIM .................................................................................................................................... 34
Optical drive ....................................................................................................................... 35
Hard drive .......................................................................................................................... 37
Memory modules ............................................................................................................... 39
WWAN module .................................................................................................................. 41
WLAN/Bluetooth combo card ............................................................................................ 43
Keyboard ........................................................................................................................... 45
Top cover ........................................................................................................................... 47
Fingerprint reader board .................................................................................................... 52
Audio board ....................................................................................................................... 54
Function board/Power button board .................................................................................. 56
RTC battery ....................................................................................................................... 58
Speaker assembly ............................................................................................................. 59
Latch assembly .................................................................................................................. 60
System board ..................................................................................................................... 61
Heat sink ............................................................................................................................ 63
Processor ........................................................................................................................... 66
Display assembly ............................................................................................................... 69
Power connector ................................................................................................................ 77
5 Computer Setup (BIOS) and Advanced System Diagnostics ................................................................... 79
Using Computer Setup ....................................................................................................................... 79
Starting Computer Setup ................................................................................................... 79
Navigating and selecting in Computer Setup ..................................................................... 79
Restoring factory settings in Computer Setup ................................................................... 80
Updating the BIOS ............................................................................................................. 81
Downloading SoftPaqs to update the BIOS ...................................................... 81
BIOS management using system diagnostics ................................................... 81
Using f10 setup to update the BIOS .................................................................. 81
Determining the BIOS version ........................................................................... 82
Downloading a BIOS update ............................................................................. 83
BIOS Setup Menu .............................................................................................................. 83
Main menu ........................................................................................................ 84
vi
Security menu ................................................................................................... 84
Diagnostics menu .............................................................................................. 84
Using Advanced System Diagnostics ................................................................................................. 84
6 Specifications ................................................................................................................................................ 86
Computer specifications ..................................................................................................................... 86
33.8-cm (13.3-in), HD display specifications ...................................................................................... 87
Hard drive specifications .................................................................................................................... 88
DVD±RW and CD-RW SuperMulti DL Combo Drive specifications ................................................... 89
Blu-ray ROM DVD±RW SuperMulti DL Drive ..................................................................................... 90
Specification information in Device Manager ..................................................................................... 91
7 Backup and recovery .................................................................................................................................... 92
Creating recovery media with HP Recovery Disc Creator .................................................................. 93
Creating recovery media .................................................................................................... 93
Backing up your information ............................................................................................................... 94
Performing a system recovery ............................................................................................................ 95
Using the Windows recovery tools ..................................................................................... 95
Using f11 recovery tools .................................................................................................... 96
Using a Windows 7 operating system DVD (purchased separately) ................................. 96
8 Power cord set requirements ...................................................................................................................... 98
Requirements for all countries and regions ........................................................................................ 98
Requirements for specific countries and regions ............................................................................... 99
9 Recycling ..................................................................................................................................................... 101
Battery .............................................................................................................................................. 101
Display .............................................................................................................................................. 101
Index ................................................................................................................................................................. 107
vii
viii

1 Product description

Category Description
Product Name HP ProBook 4340s Notebook PC
HP ProBook 4341s Notebook PC
Processors Intel® Core™ i7 processor, Quad Core (6-GB L3 cache)
3612QM, 2.10-GHz processor
Intel Core i5 processors, Dual Core (3-MB L3 cache)
3360M, 2.80-GHz processor
3320M, 2.60-GHz processor
Intel Core i3 processors (3-MB L3 cache)
3110M, 2.40-GHz processor
2450M, 2.50-GHz processor
2370M, 2.40-GHz processor
2350M, 2.30-GHz processor
Intel Pentium processor, Dual Core (2-MB L3 cache)
B980, 2.40-GHz processor
B970, 2.30-GHz processor
Intel Celeron processor (2-MB L3 cache)
B840, 1.90-GHz processor
Chipset Mobile Intel HM76 chipset
Graphics Intel HD Graphics (UMA)
AMD Radeon™ HD 7570M, 1-GB (discrete)
Panel All display assemblies include 2 wireless local area network (WLAN) antennas
33.8-cm (13.3-inch) HD, 1366x768, includes camera
Memory Two customer-accessible/upgradeable memory module slots supporting up to 8 GB
of RAM
Supports dual-channel memory
PC3-10600, 1333-MHz, DDR3
1
Category Description
Supports the following configurations:
8192 (4096 × 2; dual channel)
6144 (4096 + 2048; dual channel)
4096 (2048 × 2; dual channel)
4096 (4096 × 1)
2048 (2048 × 1)
Hard drives Supports 7-mm, 6.35-cm (2.50-in) SATA hard drives with HP 3D DriveGuard
Customer-accessible
Supports the following drives:
500-GB, 5400-rpm
320-GB, 7200-rpm
320-GB, 5400-rpm
Fixed optical drives Supports the following 12.7-mm SATA optical drives:
DVD-ROM
DVD+/-RW SuperMulti DL
Blu-ray ROM DVD+/-RW SuperMulti DL
Supports no optical drive option
Audio/Visual Integrated dual-array microphone (webcam models only)
Integrated mono (non-webcam models)
Stereo speakers (2)
Integrated webcam (720p HD)
Headphone and microphone jacks
Ethernet Realtek RTL8151FH-CG 10/100/1000
S3/S4/S5 wake on LAN (AC mode only)
Wireless Integrated WLAN options by way of wireless module:
Two WLAN antennas built into display assembly
Supports “no WLAN/No BT” option
Supports the following WLAN formats:
Ralink 802.11 b/g/n 1×1
Atheros 802.11 b/g/n 1×1
Atheros 802.11 b/g/n + BT Combo
2 Chapter 1 Product description
Broadcom 802.11 b/g/n + BT Combo
Intel 802.11 a/b/g/n 2×2 + BT Combo
Intel 802.11 b/g/n + BT Combo
Category Description
Integrated WWAN options by way of wireless module:
Two WWAN antennas built into display assembly (world-wide 5 band, configured
with panels)
Subscriber identity module (SIM) security
Supports “no WWAN” option
Supports the following WWAN modules:
Sierra MC8355 (Gobi 3000) HSPA/CDMA with GPS
Ericsson 5321 HSPA+ with GPS
Integrated personal area network (PAN) options by way of WLAN/Bluetooth®
Bluetooth 4.0 only supported by combo card
External media card 6-in-1 Digital Media Reader Slot
Ports Audio-in (stereo microphone)
Audio-out (stereo headphone)
RJ-45 (Ethernet, includes link and activity lights)
USB 3.0 (3)
USB 3.0 (1)
VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75-GHz (hot plug/
HDMI
Multi-pin AC port
Keyboard/pointing devices Full-sized keyboard
Touchpad includes: supports 2-way scroll with legend, taps enabled by default, 2-
Power requirements Smart AC adapter with localized cable plug support (3-wire plug with ground pin):
90-W
combo card:
unplug with auto-detect)
finger scrolling and zoom enabled by default
65-W
6-cell, 51-Wh Li-ion battery (In-line cavity)
Security Integrated fingerprint reader
Intel AT support
Support Kensington security lock
Support no fingerprint reader option
Operating system Preinstalled:
Windows 7 Professional 32 with Microsoft Basics (Japan only)
Windows 7 Professional 64 with Microsoft Basics
Windows 7 Home Premium 64 with Microsoft Basics
3
Category Description
Novell™: SuSE Linux™ – SLED 11, 64-bit, SP2 (not available with WWAN)
FreeDOS
Preinstalled with Microsoft Office:
Windows 7 Professional 64 with Microsoft Office 2010 Starter (not for Japan)
Windows 7 Professional 64 with Microsoft Office 2010 Starter - PPP (EDGI)
Windows 7 Professional 64 with Microsoft Office 2010 Starter - MSNA (not for
Windows 7 Professional 64 with Microsoft Office 2010 Personal (Japan only)
Windows 7 Professional 64 with Microsoft Office 2010 Home & Business (Japan
Windows 7 Professional 64 with Microsoft Office 2010 Professional (Japan only)
Windows 7 Professional 32 with Microsoft Office 2010 Personal (Japan only)
Windows 7 Professional 32 with Microsoft Office 2010 Home & Business (Japan
Windows 7 Professional 32 with Microsoft Office 2010 Professional (Japan only)
Windows 7 Home Premium 64 with Microsoft Office 2010 Starter - PPP (EDGI)
Windows 7 Home Premium 64 with Microsoft Office 2010 Starter (not for Japan)
Windows 7 Home Premium 64 with Microsoft Office 2010 Personal (Japan only)
Windows 7 Home Premium 64 with Microsoft Office 2010 Home & Business (Japan
Windows 7 Home Premium 64 with Microsoft Office 2010 Professional (Japan only)
Windows 7 Home Basic 64 with Microsoft Office 2010 Starter - PPP (EDGI)
Windows 7 Home Basic 64 with Microsoft Office 2010 Starter (not for Japan)
Japan)
only)
only)
only)
Windows 7 Home Basic 64 with Microsoft Office 2010 Professional (Japan only)
Restore Media:
Windows 7 Professional 64
Windows 7 Professional 32
Windows 7 Home Premium 64
Windows 7 Home Basic 64
DRDVD Windows 7
Web-only support:
Windows 7 Home Basic 32
Windows 7 Home Premium 32
Windows 7 Professional 32
Windows XP Professional (discrete driver not supported)
Certified:
4 Chapter 1 Product description
Category Description
Microsoft WHQL
Serviceability End-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Memory module
Optical drive
WLAN module
WWAN module, SIM
Keyboard
5

2 External component identification

Display

Component Description
(1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
(3) Internal microphone(s) (1 or 2 depending on
model)
(4) Webcam light (select models only) On: The webcam is in use.
(5) Webcam (select models only) Records video and captures still photographs.
6 Chapter 2 External component identification
wide-area networks (WWAN).
local area networks (WLAN).
Record sound.
To use the webcam, select Start > All Programs > Music,
Photos and Videos>WebCam Companion.
Component Description
(6) Internal display switch Turns off the display or initiates Sleep if the display is closed
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Top

TouchPad

while the power is on.
NOTE: The display switch is not visible from the outside of the
computer.
Component Description
(1) TouchPad on/off button Turns the TouchPad on and off.
(2) TouchPad zone Moves the pointer and selects or activates items on the
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
screen.
Top 7

Lights

Component Description
(1)
(2) Caps lock light On: Caps lock is on.
(3)
(4)
(5) TouchPad light
Power light
Web browser light
Wireless light
On: The computer is on.
Blinking: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
On: The computer is on.
Off: The computer is off, in Suspend mode, or in
Hibernation.
White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
Amber: All wireless devices are off.
Amber: The TouchPad is off.
Off: The TouchPad is on.
8 Chapter 2 External component identification

Buttons, speakers, and fingerprint reader (select models only)

NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1)
(2) Speakers (2) Produce sound.
Power button
When the computer is off, press the button to turn on
the computer.
When the computer is on, press the button briefly to
initiate Sleep.
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
To learn more about your power settings:
Select Start > Control Panel > System and
Security > Power Options.
Refer to the HP Notebook Reference Guide.
Top 9
Component Description

Keys

(3)
(4)
(5) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
Web browser button Opens the default Web browser.
Wireless button Turns the wireless feature on or off but does not establish a
wireless connection.
password logon.
Component Description
(1) esc key Displays system information when pressed in combination
(2) fn key Executes frequently used system functions when pressed in
(3)
(4) Function keys Execute frequently used system functions when pressed in
(5) Embedded numeric keypad keys When the keypad is turned on, it can be used like an
Windows logo key Displays the Windows Start menu.
with the fn key.
combination with a function key, the num lk key, the esc key, or other keys.
combination with the fn key.
external numeric keypad.
Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.
10 Chapter 2 External component identification
Component Description

Front

(6)
(7) num lk key Turns the embedded numeric keypad on and off when
Component Description
(1)
Windows applications key Displays a shortcut menu for items beneath the cursor.
pressed in combination with the fn key.
Drive light
White: The hard drive is being accessed.
Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
NOTE: For information on HP 3D DriveGuard, refer
to the HP Notebook Reference Guide.
(2) Media Card Reader Supports the following digital card formats:
Memory Stick PRO
Memory Stick PRO Duo (needs an adapter)
MultiMediaCard (MMC)
MultiMediaCardplus (MMC+)
Secure Digital (SD) Card
Secure Digital High Capacity (SDHC) Card
Secure Digital Extra Capacity (SDXC) Card
(3)
(4)
Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
Audio-in (microphone) jack Connects an optional computer headset microphone, stereo
array microphone, or monaural microphone.
Front 11

Left

Component Description
(1)
(2) Vent Enables airflow to cool internal components.
(3)
(4)
(5)
(6)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being mishandled or stolen.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
External monitor port Connects an external VGA monitor or projector.
RJ-45 (network) jack Connects a network cable.
HDMI port Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or audio device.
USB 3.0 ports (2) Connect optional USB devices. For more information about
USB devices, see the HP Notebook Reference Guide.
12 Chapter 2 External component identification

Right

Component Description
(1)
(2)
(3) Optical drive (select models only) Reads an optical disc.
(4) Optical drive light (select models only)
(5) Optical drive eject button (select models
(6) Power connector Connects an AC adapter.
(7)
USB 3.0 port Connects an optional USB device. For more information
about USB devices, see the HP Notebook Reference Guide.
USB 2.0 port Connects an optional USB device. For more information
only)
AC adapter/battery light White: The computer is connected to external power
about USB devices, see the HP Notebook Reference Guide.
NOTE: On select models, the optical drive also writes to
an optical disc.
On: The optical drive is being accessed.
Off: The optical drive is idle.
Releases the optical drive disc tray.
and the battery is charged from 90 to 99 percent.
Amber: The computer is connected to external power
and the battery is charged from 0 to 90 percent.
Blinking amber: A battery that is the only available
power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
Off: The battery is fully charged.
Right 13

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
Product name (1). This is the product name affixed to the front of the computer.
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
Part number/Product number (p/n) (3). This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what components and parts are needed.
Warranty period (4). This number describes the duration (in years) of the warranty period for the
computer.
Model description (select models only) (5). This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
14 Chapter 3 Illustrated parts catalog

Computer major components

Computer major components 15
Item Description Spare part number
(1) Display panel, 33.8-cm (13.3-inch) HD, anti-glare 684251-001
(2) Keyboard (includes cable)
NOTE: For a detailed list of available keyboards, see
on page 21.
(3) Top cover (includes touchpad)
For use in models with a fingerprint reader 684243-001
For use in models without a fingerprint reader 684244-001
(4) Audio board (includes cable) 684245-001
(5) RTC battery 684248-001
(6) Function board/Power button board (includes cables) 684240-001
(7) Fingerprint reader assembly (includes cable and bracket) 683862-001
(8) System board (includes replacement thermal material)
For use in models with discrete graphics 683855-001
For use in models with UMA graphics 683856-001
For use in Japan in models with UMA graphics 696335-001
(9) Speaker assembly 684242-001
(10) Power connector cable (includes bracket and screws) 683859-001
(11) Battery, Li-ion, 6-cell, 51 WHr, 2.55 Ah 669831-001
Sequential part number listing
684252-xxx
(12) Base enclosure 683857-001
(13) Hard drive
500-GB, 5400-rpm 683802-001
320-GB, 7200-rpm 634862-001
320-GB, 5400-rpm 645193-001
128-GB solid-state drive 684253-001
(14) WWAN modules
Ericsson F5321 HSPA+ with GPS 668969-001
Sierra MC8355 (Gobi3000) HSPA/CDMA 634400-001
(15) Optical drive (includes bracket, bezel, and screws)
DVD±RW Double-Layer Drive 684249-001
Blu-ray ROM DVD±RW SuperMulti DL Drive 684250-001
(16) WLAN module
Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001
Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001
Intel Centrino Wireless-N 2230 670290-001
16 Chapter 3 Illustrated parts catalog
Item Description Spare part number
Intel Centrino Advanced-N 6235 670292-001
Ralink WLAN Ralink Ripple3 RT5390F_802.11 b/g/n 1x1 PCIe HMC 670691-001
Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001
(17) Latch Kit (includes knob, spring, and left and right latches) 686319-001
Heat sink (includes replacement thermal material)
(18) For use in models with discrete graphics 683860-001
For use in models with UMA graphics 683861-001
(19) Memory modules
4-GB (PC3-12800, 1600-MHz, DDR3) 641369-001
2-GB (PC3-12800, 1600-MHz, DDR3) 652972-001
(20) Processor (includes replacement thermal material)
Intel Core i7 processor, quad core
3612QM, 2.1-GHz processor with 6-MB L3 cache 680647-001
Intel Core i5 processors, dual core
3360M, 2.8-GHz processor with 3-MB L3 cache 681953-001
3320M, 2.6-GHz processor with 3-MB L3 cache 681952-001
2450M, 2.5-GHz processor with 3-MB L3 cache 676359-001
Intel Core i3 processors, dual core
3110M, 2.3-GHz processor with 3-MB L3 cache 682417-001
2370M, 2.4-GHz processor with 3-MB L3 cache 677152-001
2350M, 2.3-GHz processor with 3-MB L3 cache 653340-001
Intel Pentium processor, dual core
B980, 2.4-GHz, with 2-MB L3 cache 692428-001
B970, 2.3-GHz, with 2-MB L3 cache 676785-001
Intel Celeron processor
B840, 1.9-GHz, with 2-MB L3 cache 664663-001
(21) Bottom door 691116-001
Computer major components 17

Display components

Item Description Spare part number
(1) Display bezel (includes screw covers) 683858-001
(2) Webcam module 683508-001
Display Hinge Kit 684239-001
(3) Display hinge covers (left and right)
(4) Display hinges (left and right)
Screw covers (not illustrated)

Plastics Kit

Item Description Spare part number
Plastics Kit 684241-001
(1) Optical drive protective insert
(2) Secure Digital card protective insert
18 Chapter 3 Illustrated parts catalog

Mass storage devices

Description Spare part number
(1) Hard drives
500-GB, 5400-rpm 683802-001
320-GB, 7200-rpm 634862-001
320-GB, 5400-rpm 645193-001
128-GB solid-state drive 684253-001
Hard Drive Hardware Kit (includes hard drive bracket and screws) 684238-001
(2) Optical drives (include bezel, bracket, and screws)
DVD±RW Double-Layer Drive 684249-001
Blu-ray ROM DVD±RW SuperMulti DL Drive 684250-001
Mass storage devices 19

Miscellaneous parts

Description Spare part number
Notebook combination lock 591699-001
Cases
Basic carrying case 455084-001
Professional slim, top load case 592923-001
Nylon case 612757-001
Mice
Mouse, optical 390632-001
Mouse, optical, travel 434594-001
AC adapters
65-W AC adapter 693711-001
65-W AC adapter for use in India and the People's Republic of China 693710-001
90-W AC adapter 693712-001
90-W AC adapter for use in India and the People's Republic of China 693713-001
Power cords:
For use in Australia 490371-011
For use in the People's Republic of China 490371-AA1
For use in Europe, the Middle East, and Africa 490371-021
For use in India 490371-D61
For use in Israel 490371-BB1
For use in Japan 490371-291
For use in South Africa 490371-AR1
For use in South Korea 490371-AD1
For use in Switzerland 490371-111
For use in Taiwan 490371-AB1
For use in Thailand 490371-201
For use in the United Kingdom 490371-031
For use in the United States 490371-001
Rubber Kit (includes bezel screw covers and base enclosure screw plugs) 684246-001
Screw Kit 684247-001
20 Chapter 3 Illustrated parts catalog

Sequential part number listing

CSR flag designations:
A = Mandatory
B = Optional
C = Service technician recommended
N = Non-user replaceable
Spare part number
390632-001 A Mouse, optical
434594-001 A Mouse, optical, travel
455084-001 A Basic carrying case
490371-001 A Power cord for use in North America
490371-011 A Power for cord use in Australia
490371-021 A Power for cord use in Europe, the Middle East, and Africa
490371-031 A Power cord for use in the United Kingdom
490371-111 A Power for cord use in Switzerland
490371-201 A Power cord for use in Thailand
490371-291 A Power for cord use in Japan
490371-AA1 A Power for cord use in the People's Republic of China
490371-AB1 A Power for cord use in Taiwan
490371-AD1 A Power for cord use in South Korea
490371-AR1 A Power for cord use in South Africa
490371-BB1 A Power cord for use in Israel
CSR flag
Description
490371-D61 A Power cord for use in India
591699-001 A Notebook combination lock
592923-001 A Professional slim, top load case
612757-001 A Nylon case
634400-001 A Sierra MC8355 (Gobi3000) HSPA/CDMA
634862-001 A 320-GB, 7200-rpm hard drive, 7 mm
641369-001 A 4-GB memory module (PC3-12800, 1600-MHz, DDR3)
645193-001 A 320-GB, 5400-rpm hard drive, 7 mm
652972-001 A 2-GB memory module (PC3-12800, 1600-MHz, DDR3)
653340-001 N Intel Core i3 processor, 2350M, 2.3-GHz processor, 3-MB L3 cache (includes thermal material)
655795-001 A Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter
Sequential part number listing 21
Spare part number
657325-001 A Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter
664663-001 N Intel Celeron B840 processor, 1.9-GHz processor, 3-MB L3 cache (includes thermal material)
668969-001 A Ericsson F5321 HSPA+ with GPS
669831-001 A 6-cell, 51 WHr, 2.55 Ah Li-ion battery
670290-001 A Intel Centrino Wireless-N 2230 WLAN card
670292-001 A Intel Centrino Advanced-N 6235 WLAN card
670691-001 A Ralink WLAN Ralink Ripple3 RT5390F_802.11 b/g/n 1x1 PCIe HMC
675794-001 A Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter
676359-001 N Intel Core i5 processor, 2450M, 2.5-GHz, 3-MB L3 cache (includes thermal material)
676785-001 N Intel Pentium processor, B970, 2.3-GHz, 2-MB L3 cache (includes thermal material)
677152-001 N Intel Core i3 processor, 2370M, 2.4-GHz, 3-MB L3 cache (includes thermal material)
680647-001 N Intel Core i7 processor, 3612QM, 2.1-GHz, 6-MB L3 cache (include thermal material)
681952-001 N Intel Core i5 processor, 3320M, 2.6-GHz, 3-MB L3 cache (include thermal material)
681953-001 N Intel Core i5 processor, 3360M, 2.8-GHz, 3-MB L3 cache (include thermal material)
682417-001 N Intel Core i3 processor, 3110M, 2.3-GHz, 3-MB L3 cache (include thermal material)
CSR flag
Description
683508-001 N Webcam module
683802-001 A 500-GB, 5400-rpm hard drive, 7 mm
683855-001 N System board for use in models with discrete graphics (includes replacement thermal material)
683856-001 N System board for use in models with UMA graphics (includes replacement thermal material)
683857-001 N Base enclosure
683858-001 N Display bezel (includes screw covers)
683859-001 N Power connector cable (includes bracket and screws)
683860-001 N Heat sink for use in models with discrete graphics (includes replacement thermal material)
683861-001 N Heat sink for use in models with UMA graphics (includes replacement thermal material)
683862-001 N Fingerprint reader assembly (includes cable)
684238-001 N Hard Drive Hardware Kit (includes hard drive bracket and screws)
684239-001 N Display Hinge Kit (includes left and right display hinges, left and right display hinge covers, bezel
screw covers, and screws)
684240-001 N Function board/Power button board (includes cable)
684241-001 N Plastics Kit (includes optical drive protective insert and Secure Digital card protective insert)
684242-001 N Speaker assembly
684243-001 N Top cover for use in models with a fingerprint reader (includes touchpad)
684244-001 N Top cover for use in models without a fingerprint reader (includes touchpad)
684245-001 N Audio board (includes cable)
22 Chapter 3 Illustrated parts catalog
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