HP Photosmart C4344 User Manual
HP Photosmart C4340 All-in-One series
Windows Help
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HP Photosmart C4340 All-inOne series
Contents
1 HP Photosmart C4340 All-in-One series Help........................................................................3
2 HP All-in-One overview
The HP All-in-One at a glance....................................................................................................5
Control panel buttons.................................................................................................................6
Menu overview............................................................................................................................7
Text and symbols........................................................................................................................8
Use the HP Photosmart Software.............................................................................................10
3 Find more information............................................................................................................11
4 How do I?.................................................................................................................................13
5 Finish setting up the HP All-in-One
Connection information.............................................................................................................15
Fax setup..................................................................................................................................16
6 Load originals and load paper
Load originals...........................................................................................................................27
Choose papers for printing and copying...................................................................................29
Load paper...............................................................................................................................32
Avoid paper jams......................................................................................................................39
7 Print from your computer
Print from a software application..............................................................................................41
Make the HP All-in-One the default printer...............................................................................42
Change the print settings for the current job............................................................................42
Change the default print settings..............................................................................................46
Printing shortcuts......................................................................................................................46
Perform special print jobs.........................................................................................................48
Stop a print job.........................................................................................................................59
Contents
8 Use the photo features
Insert a memory card................................................................................................................61
Print photos..............................................................................................................................62
Save photos to your computer..................................................................................................65
Edit photos using your computer..............................................................................................66
Share photos with friends and relatives....................................................................................66
9 Use the copy features
Make a copy.............................................................................................................................67
Change the copy settings for the current job............................................................................68
Perform special copy jobs........................................................................................................70
Stop copying.............................................................................................................................73
1
10 Use the scan features
Scan an image or document.....................................................................................................75
Edit a scanned image...............................................................................................................76
Edit a scanned document.........................................................................................................77
Stop scanning...........................................................................................................................77
11 Use the fax features
Send a fax................................................................................................................................79
Receive a fax............................................................................................................................83
Contents
Fax over the Internet using IP phone.......................................................................................84
Stop faxing................................................................................................................................84
Print fax reports........................................................................................................................85
12 Maintain the HP All-in-One
Clean the HP All-in-One...........................................................................................................89
Print a self-test report...............................................................................................................90
Work with print cartridges.........................................................................................................91
Turn off the HP All-in-One......................................................................................................106
Reduce energy consumption when the HP All-in-One is off...................................................106
13 Shop for ink supplies...........................................................................................................107
14 Troubleshooting
View the Readme file..............................................................................................................109
Setup troubleshooting.............................................................................................................109
Paper jams..............................................................................................................................119
Print quality troubleshooting...................................................................................................121
Print troubleshooting...............................................................................................................138
Memory card troubleshooting.................................................................................................151
Copy troubleshooting..............................................................................................................156
Scan troubleshooting..............................................................................................................161
Fax troubleshooting................................................................................................................165
Errors......................................................................................................................................211
15 HP warranty and support
Warranty.................................................................................................................................291
Print cartridge warranty information........................................................................................291
Support process.....................................................................................................................291
Before you call HP support.....................................................................................................292
HP support by phone..............................................................................................................292
Additional warranty options....................................................................................................293
HP Quick Exchange Service (Japan).....................................................................................294
HP Korea customer support...................................................................................................294
Prepare the product for shipment...........................................................................................295
Pack the HP All-in-One...........................................................................................................295
16 Technical information
Specifications.........................................................................................................................297
Environmental product stewardship program.........................................................................298
Regulatory notices..................................................................................................................300
Index............................................................................................................................................309
2
1 HP Photosmart C4340 All-in-
One series Help
For information about the HP All-in-One, see:
•“
HP All-in-One overview” on page 5
Find more information” on page 11
•“
How do I?” on page 13
•“
Finish setting up the HP All-in-One” on page 15
•“
Load originals and load paper” on page 27
•“
Print from your computer” on page 41
•“
Use the photo features” on page 61
•“
Use the copy features” on page 67
•“
Use the scan features” on page 75
•“
Use the fax features” on page 79
•“
Maintain the HP All-in-One” on page 89
•“
Shop for ink supplies” on page 107
•“
HP warranty and support” on page 291
•“
Technical information” on page 297
•“
HP Photosmart C4340 All-in-
One series Help
HP Photosmart C4340 All-in-One series Help 3
One series Help
Chapter 1
HP Photosmart C4340 All-in-
4 HP Photosmart C4340 All-in-One series Help
2 HP All-in-One overview
Use the HP All-in-One to quickly and easily accomplish tasks such as making a copy,
scanning documents, sending and receiving faxes, or printing photos from a memory
card. You can access many HP All-in-One functions directly from the control panel,
without turning on your computer.
This section contains the following topics:
•
The HP All-in-One at a glance
Control panel buttons
•
Menu overview
•
Text and symbols
•
Use the HP Photosmart Software
•
The HP All-in-One at a glance
Label Description
1 Control panel
2 On button
3 Keypad
4 Memory card slots and Photo light
5 Input tray
6 Tray extender
7 Paper-width guide
8 Print cartridge door
HP All-in-One overview
The HP All-in-One at a glance 5
Chapter 2
(continued)
Label Description
9 Glass
10 Lid backing
11 Rear door
12 Rear USB port
13 Power connection*
14 1-LINE (fax) port
15 2-EXT (phone) port
* Use only with the power adapter supplied by HP.
Control panel buttons
The following diagram and related table provide a quick reference to the HP All-in-One
control panel features.
HP All-in-One overview
Label Icon Name and Description
1 On: Turns the product on or off. When the product is off, a
6 HP All-in-One overview
minimal amount of power is used by it. You can further reduce
power consumption by holding down the On button for three
seconds. This puts the product in Standby/Off state. To
(continued)
Label Icon Name and Description
completely remove power, turn off the product, and then
unplug the power cord.
2 Quality: Changes the copy quality or the quality of photos you
3 Size: Changes the image size to 100% (Actual Size), fits it to
4 Copies: Specifies the number of copies.
print from a memory card. One star represents fast quality, two
stars represent normal quality, and three stars represent best
quality. However, the quality produced varies depending on
the paper type. The default quality for plain paper is two stars
and photo paper is three stars.
the page (Resize to Fit), or prints borderless images
(Borderless). The default setting is 100% for plain paper and
borderless for photo paper.
5 Cancel: Stops a task (such as scanning, copying, or faxing)
6 Scan/Fax: Opens the Scan/Fax menu. When a memory card
7 Start Copy Black: Starts a black-and-white copy. When a
8 Start Copy Color: Starts a color copy. When a memory card
9 Keypad: Enters fax numbers, values, or text.
10 * (Space and Symbols):Enters asterisks, spaces, and
or resets settings (such as Quality, Size, and Copies). If an
error occurs, it cancels the error and resumes printing when
pressed once.
is inserted, this button advances to the next photo on the
memory card when pressed.
memory card is inserted, this button acts as a previous image
button.
is inserted, this button starts printing the image currently on
the display. In certain situations (for example, after clearing a
paper jam), this button resumes printing or confirms the
settings.
symbols for fax-related tasks.
# (Backspace): Enters pound signs and clears the incorrect
entry for fax-related tasks.
Menu overview
The following topics provide a quick reference to top-level menus that appear on the
HP All-in-One display.
•
Scan/Fax Menu
Fax Menu
•
HP All-in-One overview
Menu overview 7
Chapter 2
Scan/Fax Menu
The following options are available when you press the button next to Scan/Fax.
Start Scan
Fax Menu
Start Fax
Fax Menu
The following options are available when you press the button next to Fax Menu. The
Fax Menu appears when you press the button next to Scan/Fax.
Fax Setup
Fax Settings
Fax Reports
Text and symbols
You can use the control panel keypad to enter text and symbols when you set up the fax
header information.
You can also enter symbols from the keypad when you dial a fax or phone number. When
the HP All-in-One dials the number, it will interpret the symbol and respond accordingly.
For example, if you enter a dash in the fax number, the HP All-in-One will pause before
dialing the remainder of the number. A pause is useful if you need to access an outside
line before dialing the fax number.
This section contains the following topics:
•
Enter text using the keypad on the control panel
Available symbols for dialing fax numbers
HP All-in-One overview
•
Enter text using the keypad on the control panel
You can enter text or symbols by using the keypad on the control panel.
8 HP All-in-One overview
To enter text
1. Press the keypad numbers that correspond to the letters of a name. For example, the
letters a, b, and c correspond to the number 2, as shown on the button below.
TIP: Press a button multiple times to see the available characters. Depending
on your language and country/region setting, other characters might be available
in addition to the ones shown on the keypad.
2. After the correct letter appears, wait for the cursor to advance automatically to the
right. Press the number that corresponds to the next letter in the name. Press the
button multiple times until the correct letter appears. The first letter of a word is
automatically set to uppercase.
To enter a space, pause, or symbol
▲ To insert a space, press Space.
To enter a pause, press Symbols. A dash appears in the number sequence.
To enter a symbol, such as @, press the Symbols button repeatedly to scroll through
the list of available symbols.
asterisk (*) dash (-) ampersand (&)
period (.) slash (/) parentheses ( )
apostrophe (') equals (=) number sign (#)
at (@) underscore (_) plus (+)
exclamation (!) semicolon (;) question (?)
comma (,) colon (:) percent (%)
approximation (~)
To erase a letter, number, or symbol
▲ If you make a mistake, press Backspace to clear it, and then make the correct entry.
After you are done entering text, press the button next to OK to store your entry.
Available symbols for dialing fax numbers
To enter a symbol, such as *, press Symbols repeatedly to scroll through the list of
symbols. The following table provides the symbols that you can use in a fax or phone
number sequence, fax header information, and speed dial entries.
Available
symbols
* Displays an asterisk symbol when
Description Available when entering
required for dialing.
HP All-in-One overview
Fax header name, speed dial
names, speed dial numbers, fax or
Text and symbols 9
Chapter 2
(continued)
Available
symbols
- When auto-dialing, the HP All-in-One
( ) Displays a left or right parenthesis to
W When auto-dialing, W causes the HP All-
R During auto-dialing, the R functions the
+ Displays a plus symbol. This symbol does
Description Available when entering
enters a pause in the number sequence.
separate numbers, such as area codes,
for easier reading. These symbols do not
affect dialing.
in-One to wait for a dial tone before
continuing to dial.
same as a Flash button on your telephone.
not affect dialing.
Use the HP Photosmart Software
phone numbers, and monitor dial
entries
Fax header name, fax header
number, speed dial names, speed
dial numbers, and fax or phone
numbers
Fax header name, fax header
number, speed dial names, speed
dial numbers, and fax or phone
numbers
Speed dial numbers and fax or
phone numbers
Speed dial numbers and fax or
phone numbers
Fax header name, fax header
number, speed dial names, speed
dial numbers, and fax or phone
numbers
HP All-in-One overview
The HP Photosmart Software provides a fast and easy way to make prints of your photos.
It also provides access to other basic HP imaging software features, such as saving and
viewing your photos.
For more information on using the HP Photosmart Software:
• Check the Contents panel on the left. Look for the HP Photosmart Software Help
contents book at the top.
• If you do not see the HP Photosmart Software Help contents book at the top of the
Contents panel, access the software help through the HP Solution Center.
10 HP All-in-One overview
3 Find more information
You can access a variety of resources, both printed and onscreen, that provide
information about setting up and using the HP All-in-One.
Setup Guide
The Setup Guide provides instructions for setting up the HP All-in-One and
installing software. Make sure you follow the steps in the Setup Guide in order.
If you have problems during setup, check the Setup Guide for troubleshooting
information, or see “
Basics Guide
The Basics Guide contains an overview of the HP All-in-One, including stepby-step instructions for basic tasks, troubleshooting tips, and technical
information.
HP Photosmart animations
The HP Photosmart animations, located in the relevant sections of the onscreen
Help, show you how to complete key tasks on the HP All-in-One. You will learn
how to load paper, insert a memory card, replace the print cartridges, and scan
originals.
Onscreen Help
The onscreen Help provides detailed instructions on using all features of the
HP All-in-One.
The How Do I? section provides links so you can quickly find information
•
on performing common tasks.
The HP All-in-One overview section provides general information about
•
the main features of the HP All-in-One.
The Troubleshooting section provides information about resolving errors
•
you might encounter with the HP All-in-One.
Readme
The Readme file contains the most recent information which might not be found
in other publications.
Install the software to access the Readme file.
www.hp.com/support If you have Internet access, you can get help and support from the HP Web
site. This Web site offers technical support, drivers, supplies, and ordering
information.
Troubleshooting” on page 109 in this onscreen Help.
Find more information 11
Find more information
Chapter 3
Find more information
12 Find more information
4 How do I?
This section contains links to commonly performed tasks, such as sharing and printing
photos and optimizing your print jobs.
•“
How do I make a borderless copy of a photo?” on page 70
How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper?” on page 48
•“
How do I get the best print quality?” on page 44
•“
How do I print on both sides of the paper?” on page 52
•“
How do I make multiple copies of a document?” on page 68
•“
How do I?
How do I? 13
Chapter 4
How do I?
14 How do I?
5 Finish setting up the HP All-in-
One
After you have completed the steps in your Setup Guide, refer to this section to help you
finish setting up the HP All-in-One. This section contains important setup-related
information for your product.
This section contains the following topics:
•
Connection information
Fax setup
•
Connection information
The HP All-in-One comes equipped with a USB port so you can connect directly to a
computer using a USB cable. You can also share the product over an existing home
network.
This section contains the following topics:
•
Supported connection types
Use printer sharing
•
Supported connection types
The following table contains a list of supported connection types.
Description Recommended number
of connected
computers for best
performance
USB connection One computer connected
with a USB cable to the
rear USB 2.0 High Speed
port on the HP All-in-One.
Printer sharing Up to five computers.
The host computer must
be on at all times in order
to print from the other
computers.
Use printer sharing
If your computer is on a network, and another computer on the network has an HP Allin-One connected to it by a USB cable, you can print to that printer using printer sharing.
The computer directly connected to the HP All-in-One acts as the host for the printer and
has full software functionality. The other computer, which is referred to as a client, has
access only to the print features. You must perform other functions, such as scanning
and copying, from the host computer or from the control panel on the HP All-in-One.
Supported software
features
All features are
supported.
All features resident on
the host computer are
supported. Only printing
is supported from the
other computers.
Finish setting up the HP All-in-One
Setup instructions
Follow the Setup Guide
for detailed instructions.
Follow the instructions in
“Use printer sharing”
on page 15.
Connection information 15
Chapter 5
To enable printer sharing on a Windows computer
▲ Refer to the user guide that came with your computer or see the Windows onscreen
Fax setup
After completing all the steps in the Setup Guide, use the instructions in this section to
complete your fax setup. Please keep your Setup Guide for later use.
This section enables you to change the settings on the HP All-in-One so that faxing works
successfully with other equipment and services you might already have on the same
phone line as the HP All-in-One.
Help.
Finish setting up the HP All-in-One
NOTE: Refer to your printed documentation for complete step-by-step instructions
on setting up and configuring the HP All-in-One for faxing with other telephone or
office equipment and services.
For fax setup information in specific countries/regions, you can also see the Fax
Configuration Web site listed below.
Austria www.hp.com/at/faxconfig
Germany www.hp.com/de/faxconfig
Switzerland (French) www.hp.com/ch/fr/faxconfig
Switzerland (German) www.hp.com/ch/de/faxconfig
United Kingdom www.hp.com/uk/faxconfig
Spain www.hp.es/faxconfig
The Netherlands www.hp.nl/faxconfig
Belgium (French) www.hp.be/fr/faxconfig
Belgium (Dutch) www.hp.be/nl/faxconfig
Portugal www.hp.pt/faxconfig
Sweden www.hp.se/faxconfig
Finland www.hp.fi/faxconfig
Denmark www.hp.dk/faxconfig
Norway www.hp.no/faxconfig
Ireland www.hp.com/ie/faxconfig
France www.hp.com/fr/faxconfig
Italy www.hp.com/it/faxconfig
This section contains the following topics:
•
Set the date and time
Adjust the volume
•
Change settings on the HP All-in-One to receive faxes
•
16 Finish setting up the HP All-in-One
• Change settings on the HP All-in-One to send faxes
Test your fax setup
•
Related topics
“
Use the fax features” on page 79
Set the date and time
You can set the date and time from the control panel. The date and time format is based
on the language and country/region setting. When you send a fax, the current date and
time are transmitted, along with your name and fax number, as part of the fax header.
NOTE: In some countries/regions, the date and time stamp on the fax header is a
legal requirement.
NOTE: The date and time setting might get erased when the HP All-in-One is
unplugged.
To set the date and time
1. Press the button next to Scan/Fax.
2. Press the button next to Fax Menu.
3. Press the button next to Fax Setup.
4. Press the button next to the down arrow to highlight Date and Time, and then press
the button next to OK.
5. Enter the month, day, and year by pressing the appropriate numbers on the keypad.
Depending on your country/region setting, you might enter the date in a different
order.
6. Enter the hours and minutes.
7. If your time is displayed in the 12-hour format, press 1 for AM, or 2 for PM.
The new date and time settings appear on the display.
Finish setting up the HP All-in-One
Adjust the volume
You can adjust the volume of different aspects of the HP All-in-One, including the sounds
associated with device events, errors, and fax tones.
To adjust the volume of fax sounds
1. Press the button next to Scan/Fax.
2. Press the button next to Fax Menu.
3. Press the button next to Fax Setup.
4. Press the button next to the down arrow to highlight Sound Volume, and then press
the button next to OK.
5. Press the button next to the down arrow to highlight High, Medium, Low, or Off, and
then press the button next to OK.
NOTE: If you select Off, you will not hear a dial tone, fax tones, or incoming ring
tones. With the Sound Volume set to Off, you cannot send a fax using monitor
dialing, such as when using a calling card to send a fax.
Fax setup 17
Chapter 5
Change settings on the HP All-in-One to receive faxes
In order to receive faxes successfully, you might need to change some settings on the
HP All-in-One. If you are unsure which setting to choose for a specific fax option, refer to
the detailed fax setup instructions provided in the printed documentation.
This section contains the following topics:
•
Set tone or pulse dialing
Set the fax speed
•
Choose the recommended answer setting for your setup
•
Change the answer ring pattern for distinctive ringing
•
Set up the HP All-in-One to check the paper type before printing faxes
•
Set up backup fax reception
•
Finish setting up the HP All-in-One
Set tone or pulse dialing
You can set the dial mode for the HP All-in-One to either tone dialing or pulse dialing.
Most telephone systems work with either type of dialing. If your telephone system does
not require pulse dialing, HP recommends using tone dialing. If you have a public
telephone system or a private branch exchange (PBX) system, you might need to select
Pulse Dialing. Contact your local telephone company if you are unsure which setting to
use.
NOTE: If you select Pulse Dialing, some phone system features might not be
available. It can also take longer to dial a fax or phone number.
NOTE: This feature is not supported in all countries/regions. If it is not supported in
your country/region, Tone or Pulse Dialing does not appear in the Fax Setup menu.
To set tone or pulse dialing from the control panel
1. Press the button next to Scan/Fax.
2. Press the button next to Fax Menu.
3. Press the button next to Fax Setup.
4. Press the button next to the down arrow to highlight Tone or Pulse Dialing, and then
press the button next to OK.
5. Press the button next to the down arrow to highlight Tone Dialing or Pulse Dialing,
and then press the button next to OK.
Set the fax speed
You can set the fax speed used to communicate between the HP All-in-One and other
fax machines when sending and receiving faxes. The default fax speed varies by country/
region.
If you use one of the following, setting the fax speed to a slower speed might be required:
• An Internet phone service
• A PBX system
• Fax over Internet Protocol (FoIP)
• An integrated services digital network (ISDN) service
18 Finish setting up the HP All-in-One
If you experience problems sending and receiving faxes, you might want to try setting the
Fax Speed setting to Medium (14400) or Slow (9600).
To set the fax speed from the control panel
1. Press the button next to Scan/Fax.
2. Press the button next to Fax Menu.
3. Press the button next to Fax Setup.
4. Press the button next to the down arrow to highlight Fax Speed, and then press the
button next to OK.
5. Press the button next to the down arrow to select one of the following settings, and
then press the button next to OK.
Fax speed setting Fax speed
Fast (33600) v.34 (33600 baud)
Medium (14400) v.17 (14400 baud)
Slow (9600) v.29 (9600 baud)
Choose the recommended answer setting for your setup
The Auto Answer setting determines whether or not the HP All-in-One answers incoming
calls, as well as how many rings to wait before answering. The correct setting depends
on how your home or office is set up. From the first column in the table below, choose
the type of equipment and services applicable to your setup. Then, look up the appropriate
setting in the second column. The third column describes how the HP All-in-One answers
incoming calls.
Finish setting up the HP All-in-One
To set the Auto Answer setting
1. Press the button next to Scan/Fax.
2. Press the button next to Fax Menu.
3. Press the button next to Fax Setup.
4. Press the button next to the down arrow to highlight Auto Answer, and then press
the button next to OK.
5. Press the button next to the appropriate setting, based on the information in the table,
and then press the button next to OK.
Equipment/services
sharing your fax line
None.
(You have a separate
phone line on which you
receive only fax calls.)
A shared voice and fax
line and no answering
machine.
(You have a shared
phone line in which you
Recommended Auto
Answer setting
On
(Select the number of
rings to wait before
answering.)
Off
(Select Don't answer.)
Description
The HP All-in-One automatically answers all incoming
calls based on the number of rings to wait.
The HP All-in-One will not answer calls. You must
press the button next to Scan/Fax and the button next
to Start Fax to receive a fax.
Fax setup 19
Chapter 5
(continued)
Equipment/services
sharing your fax line
Recommended Auto
Answer setting
Description
receive both voice and
fax calls.)
Voice mail service
provided by your
telephone company.
An answering machine
and a shared voice and
fax line.
Finish setting up the HP All-in-One
Distinctive ringing
service.
You might use this setting if the majority of calls on this
phone line are voice calls and you rarely receive
faxes.
Off
(Select Don't answer.)
On
(Select the number of
rings to wait before
answering.)
On
(Select the number of
rings to wait before
answering.)
The HP All-in-One will not answer calls. You must
press the button next to Scan/Fax and the button next
to Start Fax to receive a fax.
The HP All-in-One will not automatically answer calls.
Instead, the HP All-in-One will monitor the line when
the call is answered by a person or by the answering
machine. If the HP All-in-One detects fax tones on the
line, the HP All-in-One receives the fax. If the
answering machine answers a voice call, the
answering machine records the incoming message.
On the HP All-in-One, set the number of rings to wait
before answering to a greater number of rings than the
answering machine. You want the answering machine
to answer before the HP All-in-One.
NOTE: To make sure the answering machine is set
up properly with the HP All-in-One, see the Fax setup
section in the printed documentation that came with
the HP All-in-One.
The HP All-in-One automatically answers all incoming
calls with a specified ring pattern. Make sure the ring
pattern the phone company set for your fax line
matches the Distinctive Ring setting on the HP Allin-One.
For more information, see:
•“
Receive a fax” on page 83
Change the answer ring pattern for distinctive ringing” on page 20
•“
Change the answer ring pattern for distinctive ringing
Many phone companies offer a distinctive ringing feature that allows you to have several
phone numbers on one phone line. When you subscribe to this service, each number will
have a different ring pattern. You can set up the HP All-in-One to answer incoming calls
that have a specific ring pattern.
If you connect the HP All-in-One to a line with distinctive ringing, have your telephone
company assign one ring pattern to voice calls and another ring pattern to fax calls. HP
recommends that you request double or triple rings for a fax number. When the HP Allin-One detects the specified ring pattern, it will answer the call and receive the fax.
If you do not have a distinctive ring service, use the default ring pattern, which is All
Rings.
To change the distinctive ring pattern from the control panel
1. Verify that the product is set to answer fax calls automatically after a specified number
of rings.
2. Press the button next to Scan/Fax.
20 Finish setting up the HP All-in-One
3. Press the button next to Fax Menu.
4. Press the button next to Fax Setup.
5. Press the button next to the down arrow to highlight Distinctive Ring, and then press
the button next to OK.
6. Press the button next to the down arrow to highlight the appropriate option, and then
press the button next to OK.
When the phone rings with the ring pattern assigned to your fax line, the product
answers the call and receives the fax.
For more information, see:
“
Choose the recommended answer setting for your setup” on page 19
Set up the HP All-in-One to check the paper type before printing faxes
By default, the HP All-in-One checks the paper type before printing a fax to ensure plain
paper is loaded in the input tray. This prevents wasted paper and ink that might result
from printing faxes on photo or transparency paper left in the input tray from a previous
job.
If you have plain paper loaded and the HP All-in-One is erroneously detecting your paper
as a type other than plain, you can change the Paper Checking setting, so this detection
does not take place before printing faxes.
NOTE: The HP All-in-One always checks the paper size before printing faxes,
regardless of the Paper Checking setting. This is to prevent ink from overprinting into
the device if a full-size fax was printed on small-size paper.
Finish setting up the HP All-in-One
To turn off paper checking from the control panel
1. Press the button next to Scan/Fax.
2. Press the button next to Fax Menu.
3. Press the button next to Fax Setup.
4. Press the button next to the down arrow to highlight Paper Checking, and then press
the button next to OK.
5. Press the button next to the down arrow to highlight Off, and then press the button
next to OK.
Set up backup fax reception
Depending on your preference and security requirements, you can set up the HP All-inOne to store the faxes it receives while the product is in an error condition or ignore the
faxes it receives.
Fax setup 21
Chapter 5
The following Backup Fax Reception modes are available:
Finish setting up the HP All-in-One
On Error Only Causes the HP All-in-One to store faxes in memory only if there is an error
condition that prevents the HP All-in-One from printing the faxes (for
example, if the HP All-in-One runs out of paper). The HP All-in-One will
continue to store incoming faxes as long as there is memory available or
until 30 faxes have been received. (If the memory becomes full, the HP Allin-One will stop answering incoming fax calls.) When the error condition is
resolved, the faxes stored in memory print automatically and are then
deleted from memory.
Off Means that faxes are never stored in memory. (You might want to turn off
Backup Fax Reception for security purposes, for example.) If an error
condition occurs that prevents the HP All-in-One from printing (for example,
the HP All-in-One runs out of paper), the HP All-in-One will stop answering
incoming fax calls.
NOTE: If Backup Fax Reception is enabled and you turn off the HP All-in-One, all
faxes stored in memory are deleted, including any unprinted faxes that you might have
received while the HP All-in-One was in an error condition. You will need to contact
the senders to ask them to resend any unprinted faxes. For a list of the faxes you
have received, print the Fax Log. The Fax Log is not deleted when the HP All-in-One
is turned off.
To set backup fax reception from the control panel
1. Press the button next to Scan/Fax.
2. Press the button next to Fax Menu.
3. Press the button next to Fax Setup.
4. Press the button next to the down arrow to highlight Backup Fax Reception, and
then press the button next to OK.
The Backup Fax Reception screen appears.
5. Press the button next to the down arrow to highlight On Error Only or Off, and then
press the button next to OK.
To delete all the faxes in memory from the control panel
1. Press the button next to Scan/Fax.
2. Press the button next to Fax Menu.
3. Press the button next to Fax Reports.
4. Press the button next to the down arrow to highlight Clear Fax Log, and then press
the button next to OK.
NOTE: You can also delete any faxes stored in memory by turning off the product.
Press the On button to turn off the product. All faxes stored in memory will be deleted
from memory when you turn off the power to the product.
Change settings on the HP All-in-One to send faxes
You can change the Resolution, Lighter/Darker, and Fax Header settings for
documents that you are faxing.
22 Finish setting up the HP All-in-One
NOTE: These settings do not affect copy settings. Copy resolution and lightness/
darkness are set independently from fax resolution and lightness/darkness. Also, the
settings that you change from the control panel do not affect faxes you send from your
computer.
This section contains the following topics:
•
Set the fax header
Change the fax resolution
•
Change the Lighter/Darker setting
•
Set new default settings
•
Set the fax header
The fax header prints your name and fax number on the top of every fax you send. HP
recommends that you set up the fax header by using the software that you installed with
the HP All-in-One. You can also set up the fax header from the control panel, as described
here.
NOTE: In some countries/regions the fax header information is a legal requirement.
To set a fax header from the control panel
1. Press the button next to Scan/Fax.
2. Press the button next to Fax Menu.
3. Press the button next to Fax Setup.
4. Press the button next to the down arrow to highlight Fax Header, and then press the
button next to OK.
5. Use the keypad to enter your personal or company name. When you have finished,
press the button next to OK.
6. Use the keypad to enter your fax number, and then press the button next to OK.
For more information, see:
Text and symbols” on page 8
“
Finish setting up the HP All-in-One
Change the fax resolution
The Resolution setting affects the transmission speed and quality of faxed black-andwhite documents. If the receiving fax machine does not support the resolution you have
chosen, the HP All-in-One sends faxes at the highest resolution supported by the
receiving fax machine.
NOTE: You can only change the resolution for faxes that you are sending in black
and white. The HP All-in-One sends all color faxes using Fine resolution.
The following resolution settings are available for sending faxes:
• Standard: provides a lower quality fax so that the faxing process will take less time
to complete.
• Fine: provides high-quality text suitable for faxing most documents. This is the default
setting. When sending faxes in color, the HP All-in-One always uses the Fine setting.
Fax setup 23
Finish setting up the HP All-in-One
Chapter 5
• Very Fine: provides the best quality fax when you are faxing documents with very
fine detail. If you choose Very Fine, be aware that the faxing process takes longer to
complete and you can only send black-and-white faxes using this resolution. If you
send a color fax, it will be sent using Fine resolution instead.
• Photo: provides the best quality fax when sending photographs in black and white.
If you choose Photo, be aware that the faxing process takes longer to complete.
When faxing photographs in black and white, HP recommends that you choose
Photo.
When you exit the Fax menu, this option returns to the default setting unless you set your
changes as the default.
To change the resolution from the control panel
1. Press the button next to Scan/Fax.
2. Press the button next to Fax Menu.
3. Press the button next to Fax Settings.
4. Press the button next to the down arrow to highlight Resolution, and then press the
button next to OK.
5. Press the button next to the down arrow to highlight a resolution setting, and then
press the button next to OK.
NOTE: If you send a color fax, the fax is sent using the Fine setting.
Change the Lighter/Darker setting
You can change the contrast of a fax to be darker or lighter than the original. This feature
is useful if you are faxing a document that is faded, washed out, or handwritten. You can
darken the original by adjusting the contrast.
NOTE: The Lighter/Darker setting applies to black and white faxes only, not color
faxes.
When you exit the Fax menu, this option returns to the default setting unless you set your
changes as the default.
To change the Lighter/Darker setting from the control panel
1. Press the button next to Scan/Fax.
2. Press the button next to Fax Menu.
3. Press the button next to Fax Settings.
4. Press the button next to the down arrow to highlight Lighter/Darker, and then press
the button next to OK.
5. Press the button next to the down arrow to darken the fax or the button next to the
up arrow to lighten the fax, and then press the button next to OK.
Set new default settings
You can change the default value for the Resolution and Lighter/Darker settings
through the control panel.
24 Finish setting up the HP All-in-One
To set new default settings from the control panel
1. Press the button next to Scan/Fax.
2. Press the button next to Fax Menu.
3. Press the button next to Fax Settings.
4. Make your changes to Resolution and Lighter/Darker.
5. Press the button next to the down arrow to highlight Set New Defaults, and then
press the button next to OK.
For more information, see:
Change the fax resolution” on page 23
•“
Change the Lighter/Darker setting” on page 24
•“
Test your fax setup
You can test your fax setup to check the status of the HP All-in-One and to make sure it
is set up properly for faxing. Perform this test after you have completed setting up the
HP All-in-One for faxing. The test does the following:
• Tests the fax hardware
• Verifies the correct type of phone cord is connected to the HP All-in-One
• Checks that the phone cord is plugged into the correct port
• Checks for a dial tone
• Checks for an active phone line
• Tests the status of your phone line connection
The HP All-in-One prints a report with the results of the test. If the test fails, review the
report for information on how to fix the problem and rerun the test.
Finish setting up the HP All-in-One
To test your fax setup from the control panel
1. Set up the product for faxing according to your particular home or office setup
instructions.
2. Insert the print cartridges and load full-size paper in the input tray before starting the
test.
3. Press the button next to Scan/Fax.
4. Press the button next to Fax Menu.
5. Press the button next to Fax Setup.
6. Press the button next to the down arrow to highlight Run Fax Test, and then press
the button next to OK.
The status of the test appears on the display. The product also prints a detailed report.
7. Review the report.
• If the test passes and you are still having problems faxing, check the fax settings
listed in the report to verify the settings are correct. A blank or incorrect fax setting
can cause problems faxing.
• If the test fails, review the report for more information on how to fix any problems
found.
8. After you pick up the fax report, press the button next to OK.
If necessary, resolve any problems found and rerun the test.
Fax setup 25
Finish setting up the HP All-in-One
Chapter 5
For more information, see:
“
The fax test failed” on page 203
26 Finish setting up the HP All-in-One
6 Load originals and load paper
You can load many different types and sizes of paper in the HP All-in-One, including letter
or A4 paper, photo paper, transparencies, and envelopes. By default, the HP All-in-One
is set to detect the size and type of paper you load in the input tray automatically and then
adjust its settings to generate the highest quality output for that paper.
If you are using special papers, such as photo paper, transparency film, envelopes, or
labels, or if you experience poor print quality using the Automatic setting, you can
manually set the paper size and type for print and copy jobs.
This section contains the following topics:
•
Load originals
Choose papers for printing and copying
•
Load paper
•
Avoid paper jams
•
Load originals
You can copy, scan, or fax up to letter- or A4-size originals and thick publications by
loading them on the glass.
To load an original on the glass
1. Lift the lid to the open position.
2. Load your original print side down on the right front corner of the glass.
TIP: For more help on loading an original, refer to the engraved guides along the
edge of the glass.
Load originals 27
Load originals and load paper
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