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HP Photosmart A610 series
User Guide
User Guide
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Copyrights and trademarks
© 2006 Hewlett-Packard Development
Company, L.P.
Hewlett-Packard Company
notices
The information contained in this
document is subject to change without
notice.
All rights reserved. Reproduction,
adaptation, or translation of this
material is prohibited without prior
written permission of Hewlett-Packard,
except as allowed under copyright
laws.
The only warranties for HP products
and services are set forth in the express
warranty statements accompanying
such products and services. Nothing
herein should be construed as
constituting an additional warranty. HP
shall not be liable for technical or
editorial errors or omissions contained
herein.
Trademarks
HP, the HP logo, and Photosmart are
property of Hewlett-Packard
Development Company, L.P.
The Secure Digital logo is a trademark
of the SD Association.
Microsoft and Windows are registered
trademarks of Microsoft Corporation.
CompactFlash, CF, and the CF logo are
trademarks of the CompactFlash
Association (CFA).
Memory Stick, Memory Stick Duo,
Memory Stick PRO, and Memory Stick
PRO Duo are trademarks or registered
trademarks of Sony Corporation.
Microdrive is a trademark of Hitachi
Global Storage Technologies.
MultiMediaCard is a trademark of
Infineon Technologies AG of Germany,
and is licensed to the MMCA
(MultiMediaCard Association).
xD-Picture Card is a trademark of Fuji
Photo Film Co., Ltd., Toshiba
Corporation, and Olympus Optical Co.,
Ltd.
Mac, the Mac logo, and Macintosh are
registered trademarks of Apple
Computer, Inc.
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and
any use of such marks by HewlettPackard Company is under license.
PictBridge and the PictBridge logo are
trademarks of the Camera & Imaging
Products Association (CIPA).
Other brands and their products are
trademarks or registered trademarks of
their respective holders.
Regulatory model
identification number
VCVRA-0608/VCVRA-0601
For regulatory identification purposes,
the product is assigned a Regulatory
Model Number. The Regulatory Model
Number for the product is
VCVRA-0608/VCVRA-0601. This
regulatory number should not be
confused with the marketing name
(HP Photosmart A610 series) or
product number (Q7110A).
Environmental statements
For Environmental Stewardship
information, see the electronic Help.
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Contents
1Welcome.................................................................................................................3
Find more information .............................................................................................4
Printer parts ............................................................................................................4
Optional accessories ..............................................................................................9
Use the printer menus ..........................................................................................10
2 Photo printing overview......................................................................................11
Start-to-finish printing ...........................................................................................11
3 Paper basics........................................................................................................13
Choose and load paper ........................................................................................13
Choose the right paper ..................................................................................13
Load your paper ............................................................................................13
4 Print from a memory card...................................................................................15
Get photos from a memory card ...........................................................................15
Insert a memory card ....................................................................................15
Remove a memory card ................................................................................17
Navigate through and view your photos ...............................................................17
Select multiple photos ..........................................................................................18
Choose a photo layout .........................................................................................18
Print your photos ..................................................................................................19
5 Creative projects.................................................................................................21
Print panoramic photos ........................................................................................21
Print photo stickers ...............................................................................................22
Print passport photos ...........................................................................................23
Print CD/DVD labels .............................................................................................23
Print frames from a video clip ...............................................................................23
Improve the quality of your photos .......................................................................24
Perfect photos automatically using Photo Fix ...............................................24
Improve the quality of your video clips ..........................................................24
Crop a photo .........................................................................................................25
Add frames to your photos ...................................................................................25
Apply color effects to your photos ........................................................................25
Add the date and time to your photos ..................................................................26
Set print quality .....................................................................................................26
E-mail or upload photos using HP Photosmart Share ..........................................26
View a slide show .................................................................................................27
6 Print from other devices.....................................................................................29
Print photos from a digital camera ........................................................................29
Print photos from a Bluetooth device ...................................................................30
Print photos from a computer ...............................................................................30
Print photos from an iPod .....................................................................................31
7 Maintain and transport the printer.....................................................................33
Replace the print cartridge ...................................................................................33
Clean and maintain the printer .............................................................................35
Clean the outside of the printer .....................................................................35
Automatically clean the print cartridge ..........................................................35
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Manually clean the print cartridge contacts ...................................................36
Print a test page ............................................................................................36
Align the print cartridge .................................................................................37
Store the printer and print cartridge ......................................................................38
Store the printer .............................................................................................38
Store the print cartridge .................................................................................39
Maintain the quality of photo paper ......................................................................39
Transport the printer .............................................................................................39
8 Troubleshooting..................................................................................................41
Printer hardware problems ...................................................................................41
Printing problems ..................................................................................................44
Bluetooth printing problems ..................................................................................47
Error messages ....................................................................................................48
9 Specifications .....................................................................................................51
System requirements ............................................................................................51
Printer specifications ............................................................................................52
10 HP support ..........................................................................................................55
Support process ...................................................................................................55
HP support by phone ............................................................................................55
Phone support period ....................................................................................55
Placing a call .................................................................................................55
After the phone support period ......................................................................56
Additional warranty options ..................................................................................56
HP Warranty .........................................................................................................57
A Install the software..............................................................................................59
BPrinter menus......................................................................................................61
Printer menu .........................................................................................................61
Index............................................................................................................................65
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1
Welcome
Thank you for purchasing an HP Photosmart A610 series printer! This printer makes
home photo printing simple, convenient, and fun, and it produces high-quality color prints
you will be pleased to share with family and friends. With your printer, you can:
Add a decorative frame
Apply Photo Fix techniques
See Add frames to your
See Perfect photos automatically using Photo Fix.
photos. Frames are only
available on the
HP Photosmart A612, A614,
A616, A617, and A618
models.
Print panoramas
Print passport photos
See Print passport photos.
Print CD/DVD labels
See Print CD/DVD labels
Print photo stickers
HP Photosmart A610 series User Guide 3
See Print panoramic photos.
Print different photo sizes
See Choose the right paper.
Print borderless photos
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Chapter 1
(continued)
See Print photo stickers.
Find more information
The printer comes with the following documentation:
● Setup Guide: Read this guide first! It explains how to set up the printer and print
your first photo.
● User Guide: This is the book you are reading. This book describes the basic features
of the printer, explains how to use the printer without connecting it to a computer,
and contains hardware troubleshooting information. Appendix A contains
information on installing the printer software.
● Printer Help Menu: The Help menu on the printer lets you read helpful printing tips
and information about basic printer features right on the printer screen. For
information on viewing the Help menu, see Use the printer menus.
● Electronic Help: The electronic Help describes how to use the printer with a
computer and contains software troubleshooting information.
After you have installed the printer software on your computer, you can view the
electronic Help:
● Windows: From the Windows Start menu, click Programs or All Programs, point
to HP, HP Photosmart A610 series, and then click Photosmart Help.
● Mac: Choose Help, Mac Help in the Finder, and then choose Library, HP
Photosmart Printer Help.
Printer parts
This section gives an overview of the parts of your printer, and provides references to
sections where the parts and functions are described in more detail. Your model may
vary slightly from the model shown in the illustrations.
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Front of printer
1 Control panel: Control the basic functions of the printer from here.
2 Printer screen: View photos and menus here. The printer screen pops up automatically when
you open the output tray. Tilt the screen up to adjust the viewing angle. Fold the screen flat
to store or transport the printer.
3 Printer handle: Make sure the printer screen is in the flat (closed) position, and then pull up
the printer handle from the back to carry the printer upright.
4 Output tray (closed): Open this to print, insert a memory card, connect a compatible digital
camera, connect an iPod, or open the print cartridge area. When you open the output tray,
the input tray opens automatically, and the screen pops up.
Rear of printer
1 USB port: Use this port to connect the printer to a computer or to an HP direct-printing digital
camera using a USB cable.
2 Power cord connection: Connect the power cord here.
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Chapter 1
Input tray and inside front of printer
1 Input tray: Load paper here. The input tray opens automatically when you open the output
tray.
2 Input tray extension: Pull out to support paper.
3 Paper-width guide: Move to the width of the current paper to position the paper properly.
4 Camera port: Connect a digital camera, the optional HP Bluetooth wireless printer adapter,
or an iPod here.
5 Memory card slots: Insert memory cards into these slots. See Get photos from a memory
card.
6 Print cartridge door: Open to insert or remove a print cartridge. See Replace the print
cartridge.
7 Output tray (open): The printer deposits printed photos here.
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Indicator lights
1 On light: This light, surrounding the Power button, is solid green when the printer is on. It is
green and flashing when the printer is busy, and it is red and flashing when the printer requires
attention.
2 Bluetooth light (HP Photosmart A618 models only): This light indicates wireless activity
between the printer and a Bluetooth-enabled device. If your printer does not have integrated
Bluetooth, you can purchase the optional Bluetooth wireless printer adapter. The adapter
plugs into the camera port on the front of the printer and has its own activity light. For more
information on Bluetooth wireless connectivity, see Print photos from a Bluetooth device.
3 Battery light: This light indicates the battery state: charging or fully charged. For more
information about the optional battery, refer to the instructions that came with the battery.
4 Attention light : This light flashes red when an error occurs or the printer needs attention.
5 Photo Fix light: This light is on when the Photo Fix feature is on and working.
6 Memory card light: This light turns solid green after a memory card is correctly inserted. It
flashes green when the memory card is being accessed. See Get photos from a memory
card.
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Chapter 1
Control panel
1 On: Press this button to turn the printer on or off.
2 Layout: Press this button to select a print layout. Use the 4-way arrow button to scroll through
layout selections. Press OK to select a layout.
3 Printer screen: View photos and menus here. The screen pops up automatically when you
open the output tray. Tilt the screen up to adjust the viewing angle. Fold the screen flat to
store or transport the printer using the handle.
4 Zoom: Press the Zoom + or Zoom - buttons repeatedly to increase or decrease the zoom
level, to change to 9-up view, or from 9-up back to 1-up view.
5 Delete: Press this button to delete the displayed photo or all selected photos from a memory
card. For more information on selecting and deleting photos, see Select multiple photos.
6 Photo Fix: Press this button to toggle the Photo Fix feature off and on. Photo Fix
automatically improves your photos by adjusting the focus, lighting, brightening, and by
removing red-eye. This feature is on by default. See Perfect photos automatically using Photo
Fix.
7 Menu: Press this button to open the printer menu.
8 Print: Press this button to print highlighted or selected photos from a memory card. See Print
your photos.
9 Cancel: Press this button to deselect photos, exit a menu, or stop an action.
10 4–way arrow button: Use the arrows to scroll through photos on a memory card, navigate
menus, or scroll through layout selections. Press OK to select a photo, menu, menu option,
print layout.
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Internal battery compartment
1 Internal battery compartment: Insert the optional HP Photosmart Internal Battery here.
2 Battery compartment button: Slide this button to release the compartment cover.
3 Battery compartment cover: Open this cover on the bottom of the printer to insert the
optional HP Photosmart Internal Battery.
4 Optional HP Photosmart Internal Battery: A fully-charged battery has sufficient charge to
print approximately 75 photos. You must purchase the battery separately.
Caution Always make sure to unplug the printer power cord before opening the
battery compartment cover. Do not touch the copper-colored contacts on the
battery or the contacts inside the battery compartment.
Optional accessories
There are several optional accessories available for the printer that enhance its portability
for printing anywhere, anytime. The appearance of the accessories may vary from what
is shown.
Optional HP Photosmart Internal Battery
The HP Photosmart Internal Battery lets you take the printer with you wherever you go.
HP Bluetooth® wireless printer adapter
The HP Bluetooth wireless printer adapter goes into the camera port on the front of the
printer and lets you use Bluetooth wireless technology for printing. To establish the
connection, follow the instructions that came with your HP Bluetooth wireless printer
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Chapter 1
adapter. This optional adapter is only used with the HP Photosmart A610, A612, A614,
A616, and A617 models.
HP Photosmart Carrying Case
The lightweight, durable HP Photosmart Carrying Case holds and protects everything
needed for hassle-free printing on the go.
Use the printer menus
The printer menu gives you many print options, allows you to change the printer defaults,
provides maintenance and troubleshooting tools, and provides how-to information for
common printing tasks. For descriptions of all the menus and their options, see Printer
menus.
HP Photosmart
To use the printer menus
Press Menu (1) on the printer control panel to open the printer menu.
➔
– Press Cancel (2) to exit the current menu.
– Use the 4–way arrow button (3) to navigate through the menu options displayed
on the printer screen. Menu items that are unavailable are grayed out.
– Press OK (4) to open a menu or select an option.
Note For a list of all the printer menu options, see Printer menus.
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2
Photo printing overview
Start-to-finish printing
This sections gives you a high-level overview of the steps involved in printing your photos.
Subsequent sections describe each step in more detail.
Step 1
Choose and load paper
See Choose and load paper.
Step 2
Get photos
You can connect the printer to
various devices from which you
can print. See Get photos from
a memory card and Print from
other devices.
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Chapter 2
(continued)
Step 3
Navigate through and view
your photos
See Navigate through and
view your photos.
Index page
Step 4
Select photos to print
See Select multiple photos.
Step 5
Choose a photo layout
See Choose a photo layout.
Step 6
Print photos
See Print your photos.
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3
Paper basics
Choose and load paper
Learn how to choose the right paper for your print job and how to load it into the input
tray for printing.
Choose the right paper
Use HP Advanced Photo Paper. It is especially designed to work with the inks in your
printer to create beautiful photos. Other photo papers will produce inferior results.
For a list of available HP-designed photo paper, or to purchase supplies, go to:
● www.hpshopping.com (U.S.)
● www.hp.com/eur/hpoptions (Europe)
● www.hp.com/jp/supply_inkjet (Japan)
● www.hp.com/paper (Asia/Pacific)
The printer is set by default to print the best quality photos on HP Advanced Photo Paper.
If you print on a different type of paper, be sure to change the paper type from the printer
menu. See To change the paper type.
Load your paper
Some supported paper sizes:
● 10 x 15 cm (4 x 6 inch) photo paper
● 13 x 18 cm (5 x 7 inch) photo paper
● Index cards
● L-size cards
● Hagaki cards
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Chapter 3
For a full list of supported paper sizes, see Specifications.
To load paper
1. Open the output and input trays, and pull out the input tray extension.
2. Load up to 20 sheets of paper with the print side or glossy side facing the front of
the printer. When loading, slide the paper to the left side of the input tray and push
the paper down firmly until it stops.
Note If you are using panorama photo paper, only load up to 10 sheets. If
you are using photo sticker paper, only load a single sheet at a time.
3. Move the paper-width guide to the left to fit close to the edge of the paper without
bending the paper.
To change the paper type
1. Press Menu.
2. Press
3. Press
4. Press
to select Preferences, and then press OK.
to select Paper type, and then press OK.
to select one of the following paper types:
– HP Advanced Photo Paper (default)
– HP Premium Photo Paper
– Other Photo
– Other Plain
5. Press OK.
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4
Print from a memory card
This section describes the steps for printing photos that are stored on a memory card.
This section contains the following topics:
● Get photos from a memory card
● Navigate through and view your photos
● Select multiple photos
● Choose a photo layout
● Print your photos
Get photos from a memory card
After you have taken pictures with a digital camera, you can remove the memory card
from the camera and insert it into the printer to view and print your photos. The printer
can read the following types of memory cards: CompactFlash
Microdrive, MultiMediaCard
Caution Using any other type of memory card may damage the memory card
and the printer.
To learn about other ways of transferring photos from a digital camera to the printer,
see Print photos from a digital camera.
Insert a memory card
Find your memory card in the following table and use the instructions to insert the card
into the printer.
Guidelines:
● Insert only one memory card at a time.
● Gently push the memory card into the printer until it stops. The memory card does
not insert all the way into the printer; do not try to force it.
● When the memory card is inserted correctly, the memory card light flashes and then
remains solid green.
™
, Secure Digital™, and xD-Picture Card™.
™
, Memory Sticks,
Caution 1 Inserting the memory card any other way may damage the card and
the printer.
Caution 2 Do not pull out a memory card while the memory card light is flashing.
For more information, see Remove a memory card.
Memory card
CompactFlash ● Front label faces up, and if the label has an arrow, the arrow points
HP Photosmart A610 series User Guide 15
How to insert the memory card
toward the printer
● Edge with metal pinholes goes into the printer first
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Chapter 4
(continued)
Memory card How to insert the memory card
Microdrive ● Front label faces up, and if the label has an arrow, the arrow points
toward the printer
● Edge with metal pinholes goes into the printer first
MultiMediaCard ● Angled corner is on the right
● Metal contacts face down
Secure Digital ● Angled corner is on the right
● Metal contacts face down
● If you are using a miniSD card, attach the adapter that came with
the card before you insert the card into the printer
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(continued)
Memory card How to insert the memory card
Memory Stick ● Angled corner is on the left
● Metal contacts face down
● If you are using a Memory Stick Duo
™
Duo
card, attach the adapter that came with the card before you
™
insert the card into the printer
xD-Picture Card ● Curved side of the card points toward you
● Metal contacts face down
or Memory Stick PRO
Remove a memory card
Caution Do not pull out the memory card while the memory card light is flashing.
A flashing light means the printer or computer is accessing the memory card. Wait
until the light remains solid. Removing a memory card while it is being accessed
may corrupt information on the card or damage the printer and card.
To remove a memory card
When the memory card light on the printer is solid, it is safe to pull the card out of
➔
the slot.
Navigate through and view your photos
This section explains how to navigate through and view your photos on the printer screen.
As you navigate through the photos using the 4–way arrow button, each photo is framed
by a highlighted border.
To view photos one by one
1. Insert a memory card.
2. Press
photos rapidly. When you reach the last photo in either direction, the display returns
to the first or last photo and continues.
HP Photosmart A610 series User Guide 17
or to view the photos one by one. Press and hold the button to view the
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Chapter 4
To view photos nine at a time
1. Insert a memory card.
2.
Press
3. Press
4.
Press
to view nine photos at a time.
or to highlight one of the nine photos.
to change back to viewing one by one.
Select multiple photos
If you want to print more than one photo, or delete a group of photos all at once, you
need to select the photos. When you select a photo, a check mark appears in the lower
left corner of the photo on the screen.
To select several photos
1. Insert a memory card and view photos.
2. Press OK to select each photo you want to print.
To deselect photos
Highlight the photo you want to deselect, and then press Cancel. The check mark
➔
disappears from the lower left corner of the photo.
To select a continuous range of photos
1. Insert a memory card.
2. Press Menu.
3. Select Print Options, and then press OK.
4. Select Print Range, and then press OK.
5. Press
6. Press
or until the first photo you want to print appears, and then press OK.
or until the last photo you want to print appears, and then press OK.
To select more than one copy of a photo
1. Insert a memory card and view photos.
2. Press OK once for each copy of the current photo you want to print. Press Cancel
to decrease the number of copies by one.
Choose a photo layout
You can choose from several print layouts by pressing Layout after you insert a memory
card. By default the printer prints one photo per page.
To choose a photo layout
1. Insert a memory card.
2. Press Layout.
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3. Use the 4–way arrow button to select a layout:
– Print one photo per sheet
– Print two photos per sheet
– Print four photos per sheet
4. Press OK.
The printer may rotate your photos to fit the layout.
Note Borderless printing is the default. If you want a narrow white border around
a photo, you can turn the borderless setting off. To turn off borderless printing,
see Printer menu.
Print your photos
This section explains how to print digital photos that are stored on a memory card. You
can select photos while the memory card is in the camera (Digital Print Order Format, or
DPOF) or while the memory card is in the printer. Printing from a memory card requires
no computer and does not drain your digital camera's batteries. See Get photos from a
memory card.
Your photos are instantly dry, and can be handled immediately after they are printed.
However, HP recommends that you leave the printed surface of your photos exposed to
the air for 5-10 minutes, to allow the colors to fully develop before you stack them with
other photos or place them in albums.
To print a single photo
1. Navigate through the photos on the inserted memory card.
2. Display the photo you want to print.
3. Press Print.
After you press Print, the estimated time until print completion appears, and will
count down during printing.
To print a group of selected photos
1. Navigate through the photos on the inserted memory card.
2. Select the photos you want to print. See Select multiple photos.
3. Press Print.
After you press Print, the estimated time until print completion appears, and will
count down during printing.
To print a photo index
1. Press Menu.
2. Select Print Options, and then press OK.
3. Select Print Index Page, and then press OK.
A photo index shows thumbnail views and index numbers for up to 2000 photos on a
memory card. You can use the index numbers to print specific photos or a range of
photos. Use an index card instead of photo paper to cut costs when printing index pages.
HP Photosmart A610 series User Guide 19
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Chapter 4
To print camera-selected photos
1. Insert a memory card that contains camera-selected (DPOF) photos.
2. Select Yes when the printer asks you whether you want to print the camera-selected
photos, and then press OK.
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5
Creative projects
Once you have mastered basic photo printing, experiment with some of the other great
features the printer has to offer. This section contains the following topics:
● Print panoramic photos
● Print photo stickers
● Print passport photos
● Print CD/DVD labels
● Print frames from a video clip
● Improve the quality of your photos
● Crop a photo
● Add frames to your photos
● Apply color effects to your photos
● Add the date and time to your photos
● Set print quality
● E-mail or upload photos using HP Photosmart Share
● View a slide show
Print panoramic photos
Note 1 Panoramic mode is not supported when printing from a digital camera
connected to the camera port on the front of the printer with a USB cable.
Note 2 If you have installed the HP Photosmart Premier software on your
Windows 2000 or XP computer, you can create stitched panoramic photos.
HP Photosmart Premier is only available on some models. For more information
about the software options available with the printer, see Install the software.
To create panoramic photos
Stitch several photos together
Use image editing software, such as HP Photosmart Premier, to stitch
➔
overlapping photos together to form a 10 x 30 cm (4 x 12 inch) photo.
(Alternatively, some digital cameras can stitch several shots together into one
photo before saving the photo to a memory card.) Then save the photo to a
memory card and use the steps below to turn on panoramic mode, or print
directly from the computer. Panoramic mode prints the selected photo with a
3:1 aspect ratio. For more information about printing from the computer, see
the electronic Help.
HP Photosmart A610 series User Guide 21
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Chapter 5
Select any photo
Select one or more photos on a memory card and use the steps below to turn
➔
on panoramic mode. Panoramic mode prints the selected photos with a 3:1
aspect ratio.
To print panoramic photos
1. Insert a memory card.
2. Press Menu to open the printer menu.
3. Select Print options, and then press OK.
4. Select Panoramic photos, and then press OK.
5. Select On, and then press OK.
6. Load 10 x 30 cm (4 x 12 inch) paper.
7. Select one or more photos to print.
A crop box appears on the printer screen to show the portion of the displayed photo
to be printed (3:1 aspect ratio). The higher the original resolution of the displayed
photo, the better it will look when printed in panoramic mode.
8. Press Print.
9. When you have finished printing panoramic photos, turn off panoramic mode to
continue printing with a normal 3:2 aspect ratio. To turn off panoramic mode, repeat
steps 1 through 4, and then select Off and press OK.
Print photo stickers
To print 16–up photo stickers, use photo sticker media and the Photo stickers feature on
the printer. Follow these steps:
1. Insert a memory card and display the photo you want to print.
2. Press Menu to open the printer menu.
3. Select Print options, and then press OK.
4. Select Photo stickers, and then press OK.
5. Select On, and then press OK.
6. Load photo sticker media.
7. Select one or more photos.
8. Press Print.
Each printed sheet contains 16 copies of a single photo.
9. When you have finished printing stickers, turn off Photo stickers mode. To turn
off Photo stickers mode, repeat steps 1 through 4, select Off, and then press
OK.
22 HP Photosmart A610 series
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Note You can also print 10 x 15 cm (4 x 6 inch) photo stickers using HP Self-
Adhesive Photo Paper. For this project, use the basic printing instructions as if
you were printing standard 10 x 15 cm (4 x 6 inch) photos.
Print passport photos
To print passport photos
1. Insert a memory card.
2. Press Menu.
3. Select Print options, and then press OK.
4. Select Passport photo mode, and then press OK.
5. Select On, and then press OK.
6. Select a passport photo size, and then press OK.
7. Load photo paper.
8. Select one or more photos.
9. Press Print. Each printed sheet contains as many copies of a photo as will fit on the
page, depending on the passport photo size selected.
Print CD/DVD labels
To print CD/DVD labels
1. Insert a memory card.
2. Press Menu.
3. Select Print options, and then press OK.
4. Select Print CD Tattoo, and then press OK.
5. Select On, and then press OK.
6. Load CD/DVD label media.
7. Select a photo.
8. Press Print.
One photo prints on each sheet of CD/DVD label paper.
Print frames from a video clip
To print one selected frame from a video clip
1. Insert a memory card that contains a video clip.
2. Press
clip icon appears at the bottom of the printer screen.
3. Press OK to select the video clip. The video will load slowly, frame by frame, to allow
you to pick a frame to print.
4. When the frame you want to print appears, press OK, and then press Print.
HP Photosmart A610 series User Guide 23
or to scroll to the video clip. The first frame in the clip appears. The video
Note 1 The image resolution in video clips is typically lower than that of digital
photos; therefore, you may notice that the print quality of your video clip frames
is lower than the print quality of your photos.
Note 2 This printer does not support all video file formats. For a list of supported
video file formats, see Printer specifications.
Page 27
Chapter 5
To print nine frames from a video clip
1. Insert a memory card that contains a video clip.
2. Press Menu, select Print Options, and then select Video action prints. A preview
of all video clips on the memory card appears.
3. Use the 4–way arrow button to scroll to the video clip you want to print, and then
press OK to select it.
4. Press Print. The printout contains one page of nine frames automatically selected
from the video clip.
Note 1 The image resolution in video clips is typically lower than that of digital
photos; therefore, you may notice that the print quality of your video clip frames
is lower than the print quality of your photos.
Note 2 This printer does not support all video file formats. For a list of supported
video file formats, see Printer specifications.
Improve the quality of your photos
The printer provides a variety of preferences and effects that can improve the quality of
your printed photos. The settings do not change your original photo. They only affect
printing.
Perfect photos automatically using Photo Fix
Photo Fix automatically enhances your photos using the following HP Real Life
Technologies:
● Sharpen blurred photos.
● Improve dark areas of an image without affecting the light areas of an image.
● Reduce red-eye that can occur in photos taken with a flash.
● Improve the overall brightness, color, and contrast of photos.
Photo Fix is on by default when you turn on the printer. The Photo Fix light on the printer
control panel is on when Photo Fix is on.
HP recommends leaving Photo Fix on, but if your photos do not print correctly, or if you
want to print a photo without using the Photo Fix improvements, turn off Photo Fix.
To turn off Photo Fix
Press Photo Fix.
➔
A message on the printer screen tells you, Photo Fix has been turned Off. All
images will be printed without any changes.
Photo Fix remains off until you press the Photo Fix button again, or turn the printer off
and on again. If you have turned on Photo Fix, a message on the printer screen tells
you, Photo Fix has been turned On. All images will be printed with
improvements.
Improve the quality of your video clips
To improve the quality of your video clips
1. Press Menu.
2. Select Preferences, and then press OK.
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3. Select Video Enhancement, and then press OK.
4. Use the 4–way arrow button to highlight On, and then press OK.
Note When you improve the quality of printed video clips using this preference,
print times may be slower than when this preference is turned off.
Crop a photo
To print only a portion of a photo, you can crop out unwanted detail. Cropping does not
change your original photo. It only affects printing.
To crop a photo
1. Navigate to the photo you want to change, and then press OK to select it.
2.
Press
3.
Press
4. Use the 4–way arrow button to move the crop box.
5. Press OK when the portion of the photo you want to print is in the crop box.
6. Press Print to begin printing.
to zoom in on the current photo.
again to see the four white arrows.
Add frames to your photos
Choose from a palette of various patterns and colors to make the frame stand out. The
frame does not change your original photo. It only affects printing.
Note Frames are only available on the HP Photosmart A612, A614, A616, A617,
and A618 models.
To add a decorative frame
1. Navigate to the photo you want to change, and then press OK to select it.
2. Press Menu.
3. Select Edit, and then press OK.
4. Select Add Frame, and then press OK.
5. Use the 4–way arrow button to highlight the frame pattern you want to use, and then
press OK.
6. Use the 4–way arrow button to highlight the frame color you want to use, and then
press OK.
The photo appears on the printer screen with the frame.
Apply color effects to your photos
Set the printer to change the color effect of your prints to Black and White, Sepia,
Antique, or None (default).
To add a color effect
1. Navigate to the photo you want to change, and then press OK to select it.
2. Press Menu.
3. Select Edit, and then press OK.
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4. Select Add Color Effect, and then press OK.
5. Use the 4–way arrow button to highlight the color effect you want to use, and then
press OK.
The photo appears on the printer screen with the selected color effect applied. The
effect does not change your original photo. It only affects printing.
Add the date and time to your photos
You can print a stamp on the front of your photos that shows when the photo was taken.
This preference affects all prints.
To add the date and time
1. Press Menu.
2. Select Preferences, and then press OK.
3. Select Date/time, and then press OK.
4. Use the 4–way arrow button to highlight a date/time stamp option:
– Date/time
– Date only
– Off
5. Press OK.
Set print quality
You can set the printer to print photos at a higher or lower level of quality. For the best
quality photos, choose Best. This mode produces the highest quality photos, but is also
a slightly slower print mode. If you want to print a photo quickly, and are not concerned
with obtaining the highest quality, choose a lower quality setting.
To change the print quality
1. Press Menu.
2. Select Tools, and then press OK.
3. Select Print Quality, and then press OK.
The current print quality setting has a check mark next to it.
4. Select a print quality, and then press OK.
E-mail or upload photos using HP Photosmart Share
Use HP Photosmart Share to share photos with friends and relatives using e-mail, online
albums, or an online photo finishing service. The printer must be connected through a
USB cable to a computer with Internet access and have all the HP software installed. If
you try to use HP Photosmart Share and do not have all the required software installed
or configured, a message prompts you through the required steps. See Install the
software.
To use HP Photosmart Share to send photos
1. Insert a memory card that contains the photos you want to share.
2. Follow the prompts on your computer to save the photos to the computer.
3. Use the HP Photosmart Share features of the HP Photosmart Premier or HP
Photosmart Studio software to share your photos with others.
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For information about using HP Photosmart Share, see the electronic Help in
HP Photosmart Premier, HP Photosmart Essential, or HP Photosmart Studio.
View a slide show
To view photos in a continuous slide show
1. Press Menu.
2. Select Tools, and then press OK.
3. Select Slide Show, and then press OK.
Press OK to pause or resume a slide show. Press Cancel to stop the slide show.
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6
Print from other devices
This printer can print photos stored on several types of devices including computers,
digital cameras, and iPods. Each connection type lets you do different things.
● Print photos from a digital camera
● Print photos from a Bluetooth device
● Print photos from a computer
● Print photos from an iPod
Print photos from a digital camera
Print beautiful photos from a PictBridge or HP direct-printing digital camera without using
a computer.
When you print directly from a digital camera, the printer uses the settings that you
selected on the camera. For more information on using camera-selected photos, see the
documentation that came with the camera.
Before you begin
To print from a digital camera, you will need the following:
● A PictBridge-compatible digital camera or an HP direct-printing digital camera.
● A USB cable to connect the camera and printer.
● (Optional) A memory card.
To print from a PictBridge camera
1. Turn on the PictBridge digital camera and select the photos you want to print.
2. Make sure the camera is in PictBridge mode, and then connect it to the camera port
on the front of the printer using the USB cable that came with the camera.
Once the printer recognizes the PictBridge camera, the selected photos print.
To print from an HP direct-printing camera
1. Turn on the HP direct-printing digital camera and select the photos you want to print.
2. Connect the camera to the USB port on the back of the printer using the USB cable
that came with the camera.
3. Follow the instructions on the camera screen.
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Print photos from a Bluetooth device
Print from any device with Bluetooth wireless technology to the printer.
Before you begin
To print from a Bluetooth-enabled device, you will need the following:
● To print from a Bluetooth-enabled device to the HP Photosmart A610, A612, A616,
or A617 model, you need the HP Bluetooth wireless printer adapter, sold separately.
The HP Photosmart A618 has integrated Bluetooth.
● A Bluetooth-enabled device
Before connecting to the printer with your Bluetooth device, be sure to set the Bluetooth
printer menu options as needed. See Printer menu.
To print photos from a Bluetooth device
For more information on Bluetooth wireless technology and HP, go to
➔
www.hp.com/go/bluetooth.
Print photos from a computer
You need to transfer your photos to the computer before you can use them with the
HP Photosmart software that lets you print from a computer. For more information,
see To save photos from a memory card to the computer.
For information on installing the HP Photosmart software, see Install the software. The
HP Photosmart software includes the interface that is displayed whenever you print from
a computer.
Note The electronic Help provides more information on the many print settings
available when you print from a computer. To learn how to access the electronic
Help, see Find more information.
Before you begin
To print from a computer, you will need the following:
● A Universal Serial Bus (USB) 2.0 full speed compliant cable 3 meters (10 feet) or
less in length. For instructions about connecting the printer with a USB cable, see
the electronic Help.
● A computer with Internet access (to use HP Photosmart Share).
To save photos from a memory card to the computer
1. Connect the printer to the computer using the USB cable.
2. Launch the HP Photosmart Premier, HP Photosmart Essential, or HP Photosmart
Studio software.
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3. Insert a memory card and select photos to transfer. For information on viewing and
selecting photos, see Select multiple photos.
4. In the HP Photosmart screen, click Start Using the Device.
5. Select the drive for the HP Photosmart A610 series printer, and the select the
location to save photos.
6. Click Transfer.
To print photos from a computer (Windows)
1. On the File menu in your software program, click Print.
2. Select the HP Photosmart A610 series as the printer. If you set the HP Photosmart
A610 series as the default printer, you can skip this step. The HP Photosmart A610
series will already be selected.
3. Click Print or OK to begin printing.
To print photos from a computer (Mac)
1. On the File menu in your software program, click Page Setup.
2. Select the HP Photosmart A610 series as the printer. If you set the HP Photosmart
A610 series as the default printer, you can skip this step. The HP Photosmart A610
series will already be selected.
3. On the File menu in your software program, click Print.
4. Click Print to begin printing.
Print photos from an iPod
If you have an iPod that can store photos, you can connect your iPod to the printer and
print the photos.
Before you begin
Check that the images you copy to the iPod are in JPEG format.
Note iPods might not be available in your country/region.
To import photos to an iPod
1. Copy photos from a memory card to your iPod using the Belkin Media Reader for
iPod.
2. Verify that photos are on your iPod by selecting Photo Import on the iPod menu.
Photos appear as Rolls.
To print photos from an iPod
1. Connect the iPod to the camera port on the front of the printer using the USB cable
that came with the iPod. The printer screen displays Reading Device for several
minutes while the photos are read. Then the photos appear on the printer screen.
2. Select the photo(s) you want to print and press Print. For more information on
selecting and printing photos, see Select multiple photos.
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7
Maintain and transport the printer
The printer requires very little maintenance. Follow the guidelines in this section to extend
the life span of the printer and printing supplies, and to ensure that the photos you print
are always of the highest quality.
● Replace the print cartridge
● Clean and maintain the printer
● Store the printer and print cartridge
● Maintain the quality of photo paper
● Transport the printer
Replace the print cartridge
Use the HP 110 Tri-color Inkjet print cartridge to print black-and-white and color photos.
HP Vivera Inks deliver true-to-life photo quality and exceptional fade resistance, resulting
in vivid colors that last. HP Vivera Inks are specially formulated and scientifically tested
for quality, purity, and fade resistance.
For optimal printing results, HP recommends using only HP print cartridges. Inserting an
incorrect cartridge may invalidate the printer warranty.
Caution Check that you are using the correct print cartridges. Also, note that
HP does not recommend modifying or refilling HP cartridges. Damage that results
from modifying or refilling HP cartridges is not covered by the HP warranty.
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For best print quality, HP recommends that you install all retail print cartridges before the
date stamped on the box.
To prepare the printer and cartridge
1. Make sure the printer is on.
2. Open the print cartridge door of the printer.
3. Remove the bright pink tape from the cartridge.
Remove the pink tape
Do not touch here
To insert the cartridge
1. Remove the old cartridge from the cradle by pushing down and pulling outward on
the cartridge.
Warning Do not touch the copper-colored contacts inside the print cartridge
compartment or on the print cartridge.
2. Hold the replacement cartridge with the label on top. Slide the cartridge at a slight
upward angle into the cradle so the copper-colored contacts go in first. Push the
cartridge until it snaps into place.
3. Close the print cartridge door.
The idle screen of the printer displays an icon showing the approximate ink level for the
installed cartridge (100%, 75%, 50%, 25%, and nearly empty). No ink-level icon appears
if the cartridge is not a genuine HP cartridge.
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Each time you install or replace a print cartridge, a message appears on the printer
screen asking you to load paper so the printer can align the cartridge. This ensures highquality prints.
Load photo paper in the input tray, press OK, and then follow the onscreen instructions
to align the cartridge.
Clean and maintain the printer
Keep the printer and print cartridge clean and well maintained using the simple
procedures in this section.
Clean the outside of the printer
To clean the outside of the printer
1. Turn off the printer, and then disconnect the power cord from the back of the printer.
2. If you installed the optional HP Photosmart Internal Battery in the printer, remove it,
and then replace the battery compartment cover.
3. Wipe the outside of the printer with a soft cloth that has been lightly moistened with
water.
Caution 1 Do not use any type of cleaning solution. Household cleaners and
detergents may damage the printer finish.
Caution 2 Do not clean the interior of the printer. Keep all fluids away from the
interior.
Automatically clean the print cartridge
If you notice white lines or single-color streaks on the photos you print, the print cartridge
may need to be cleaned. Do not clean the cartridge more often than necessary, since
cleaning uses up ink.
To automatically clean the print cartridge
1. Press Menu.
2. Select Tools, and then press OK.
3. Select Clean cartridge, and then press OK.
4. Following the directions on the printer screen, load paper so the printer can print a
test page after cleaning the cartridge. Use plain paper or index cards to conserve
photo paper.
5. Press OK to begin cleaning the print cartridge.
6. When the printer finishes cleaning the cartridge and prints a test page, it asks
whether you want to Continue to second level cleaning. Check the test page and
select from the following options:
– If the test page has white streaks or missing colors, the print cartridge needs to
be cleaned again. Select Yes, and then press OK.
– If the print quality of the test page looks good, select No, and then press OK.
You can clean the cartridge up to three times. Each successive cleaning is more
thorough and uses more ink.
If you complete all three levels of cleaning using this procedure and you still notice white
streaks or missing colors on the test page, you may need to replace the cartridge.
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Note If the cartridge or printer has been recently dropped, you may also see
white streaks or missing colors in your prints. This problem is temporary and
clears up within 24 hours.
Manually clean the print cartridge contacts
If you use the printer in a dusty environment, debris may accumulate on the coppercolored contacts and cause printing problems.
To clean the print cartridge contacts
1. Gather the following items to clean the contacts:
– Distilled water (tap water may contain contaminants that can damage the print
cartridge)
– Cotton swabs or other soft, lint-free material that will not stick to the print
cartridge
2. Open the print cartridge door.
3. Remove the print cartridge and place it on a piece of paper with the ink nozzle plate
facing up. Be careful not to touch the copper-colored contacts or the ink nozzle plate
with your fingers.
Caution Do not leave the print cartridge outside the printer for more than
30 minutes. Ink nozzles exposed to the air longer than this may dry out and
cause printing problems.
4. Lightly moisten a cotton swab with distilled water and squeeze any excess water
from the swab.
5. Gently wipe the copper-colored contacts with the cotton swab.
Caution Do not touch the ink nozzle plate. Touching the ink nozzle plate
will result in clogs, ink failure, and bad electrical connections.
6. Repeat steps 4 and 5 until no ink residue or dust appears on a clean swab.
7. Insert the print cartridge in the printer, and then close the print cartridge door.
Print a test page
Print a test page before contacting HP support. The test page contains diagnostic
information you can use when working with HP support to solve printing problems. Look
at the ink nozzle pattern on the test page to check the ink level and condition of the print
cartridge. If any line or color is missing from the pattern, try cleaning the print cartridge.
For more information, see Automatically clean the print cartridge.
To print a test page
1. Press Menu.
2. Select Tools, and then press OK.
3. Select Print test page, and then press OK.
4. Following the directions on the printer screen, load paper so the printer can print a
test page. Use plain paper or index cards to conserve photo paper.
5. Press OK to begin printing the test page.
The test page contains the following information:
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Align the print cartridge
The first time you install a print cartridge in the printer, the printer aligns it automatically.
However, if colors in the printouts are misaligned, or if the alignment page does not print
correctly when you install a new print cartridge, use the following procedure to align the
print cartridge.
To align the print cartridge
1. Load HP Advanced Photo Paper in the input tray.
2. Press Menu.
3. Select Tools, and then press OK.
4. Select Align cartridge, and then press OK.
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5. A message appears on the printer screen reminding you to load plain paper. Load
HP Advanced Photo Paper so the printer can print an alignment page.
6. Press OK to begin aligning the print cartridge.
When the printer finishes aligning the cartridge, it prints an alignment page to confirm
that the alignment was successful.
– The check marks verify that the print cartridge is installed correctly and
functioning properly.
– If an “x” appears to the left of any of the bars, align the print cartridge again. If
the “x” still appears, replace the print cartridge.
Store the printer and print cartridge
Protect the printer and print cartridges by storing them properly when you are not using
them.
Store the printer
The printer is built to withstand long or short periods of inactivity.
● Close the input and output trays and push the printer screen down into the flat
position when the printer is not in use.
● Store the printer indoors out of direct sunlight in a place without temperature
extremes.
● If the printer and print cartridge have not been used for one month or more, clean
the print cartridge before printing. For more information, see Automatically clean the
print cartridge.
● If you are storing the printer for a long period of time and the optional HP Photosmart
Internal Battery is installed, remove the battery from the printer.
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Store the print cartridge
When you store or transport the printer, always leave the active print cartridge inside the
printer. The printer stores the print cartridge in a protective cap during the power-down
cycle.
Caution Make sure the printer completes its power-down cycle before you
unplug the power cord or remove the internal battery. This allows the printer to
store the print cartridge properly.
Follow these tips to help maintain HP print cartridges and ensure consistent print quality:
● Keep all unused print cartridges in their original sealed packages until they are
needed. Store print cartridges at room temperature (15–35° C or 59–95° F).
● Do not remove the plastic tape covering the ink nozzles until you are ready to install
the print cartridge in the printer. If the plastic tape has been removed from the print
cartridge, do not attempt to reattach it. Reattaching the tape damages the print
cartridge.
Maintain the quality of photo paper
For best results with photo paper, follow the guidelines in this section.
To store photo paper
● Store the photo paper in its original packaging or in a resealable plastic bag.
● Store the packaged photo paper on a flat, cool, and dry surface.
● Return unused photo paper to the plastic bag. Paper left in the printer or exposed
to the elements may curl.
To handle photo paper
● Always hold photo paper by the edges to avoid fingerprints.
● If the photo paper has curled edges, place it in its plastic storage bag and gently
bend it in the opposite direction of the curl until the paper lies flat.
Transport the printer
It is easy to transport and set up the printer almost anywhere. Take it with you on
vacations and to family gatherings and social events to instantly print and share photos
with family and friends.
To make it even easier to print on the go, you can purchase these accessories:
● Optional HP Photosmart Internal Battery: Power the printer with a rechargeable
optional HP Photosmart Internal Battery so you can print anywhere.
● Carrying Case: Carry the printer and printing supplies together in this convenient
HP Photosmart Carrying Case.
To transport the printer
1. Turn off the printer.
2. Remove the memory card from the memory card slot.
Note Do not remove the print cartridge when transporting the printer.
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3. Remove all paper from the input and output trays, then close the input and output
trays.
4. Push the printer screen down into the flat position.
Note Make sure the printer completes its power-down cycle before you
unplug the power cord. This allows the printer to store the print cartridge
properly.
5. Unplug the power cord.
6. If the printer is connected to a computer, disconnect the USB cable from the
computer.
7. Always carry the printer upright.
Tip The printer has a convenient built-in handle to make it easy to carry. Be
sure to push the printer screen down flat before raising the handle. Do not
shake or swing the printer while carrying it by the handle.
Make sure to bring the following items with you:
● Paper
● Power cord
● Digital camera or a memory card containing photos
● Extra HP 110 Tri-color Inkjet print cartridges if you plan to print a lot of photos
● Optional printer accessories you plan to use, such as the battery or HP Bluetooth
wireless printer adapter
● If you are going to connect the printer to a computer, bring the USB cable and
HP Photosmart printer software CD
● Printer User Guide (the book you are reading)
Note If you do not take the printer User Guide with you, be sure to write
down the correct print cartridge number, or purchase enough HP 110 Tricolor Inkjet print cartridges before you go.
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8
Troubleshooting
The HP Photosmart printer is designed to be reliable and easy to use. This chapter
answers frequently asked questions about using the printer and printing without a
computer. It contains information about the following topics:
● Printer hardware problems
● Printing problems
● Bluetooth printing problems
● Error messages
For troubleshooting information about using the printer software and printing from a
computer, see the electronic Help. For information about viewing the electronic Help,
see Find more information.
Printer hardware problems
Before contacting HP support, read this section for troubleshooting tips or go to the online
support services at www.hp.com/support.
Note If you want to connect the printer to a computer with a USB cable, HP
recommends using a 2.0 high-speed compliant cable 3 meters (10 feet) or less
in length.
The On light is flashing green but the printer is not printing.
Solution
● If the printer is turned on, it is initializing. Wait for it to finish.
● If the printer is turned off, and the optional HP Photosmart Internal Battery is
installed, the battery is charging.
The Attention light is flashing red.
Cause The printer requires attention. Try the following solutions.
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Solution
● Check the printer screen for instructions. If you have a digital camera connected
to the printer, check the camera screen for instructions. If the printer is
connected to a computer, check the computer monitor for instructions.
● Turn off the printer.
If the optional HP Photosmart Internal Battery is not installed in the printer,
unplug the printer power cord. Wait about 10 seconds, and then plug the power
cord back in. Turn on the printer.
If the optional HP Photosmart Internal Battery is installed in the printer, unplug
the printer power cord if it is plugged in. Open the battery compartment cover
and remove the battery. Be careful not to touch the contacts inside the printer
or on the battery. Wait about 10 seconds, and then reinstall the battery. Plug in
the power cord (optional). Turn on the printer.
● If the Attention light continues to flash red, go to www.hp.com/support or contact
HP support.
The buttons on the control panel do not respond.
Cause A printer error has occurred. Wait for about a minute to see if the printer
resets. If it does not, try the following solutions.
Solution
● Turn off the printer.
If the optional HP Photosmart Internal Battery is not installed in the printer,
unplug the printer power cord. Wait about 10 seconds, and then plug the power
cord back in. Turn on the printer.
If the optional HP Photosmart Internal Battery is installed in the printer, unplug
the printer power cord if it is plugged in. Open the battery compartment cover
and remove the battery. Be careful not to touch the contacts inside the printer
or on the battery. Wait about 10 seconds, and then reinstall the battery. Plug in
the power cord (optional). Turn on the printer.
● If the printer does not reset and the control panel buttons still do not respond,
go to www.hp.com/support or contact HP support.
The printer does not find and display the photos on my memory card.
Solution
The memory card may contain file types the printer cannot read directly from the
memory card.
– Save the photos to a computer, and then print them from the computer. For
more information, see the camera documentation or the electronic Help.
– The next time you take photos, set the digital camera to save them in a file
format the printer can read directly from the memory card. For a list of supported
file formats, see Specifications. For instructions on setting the digital camera to
save photos in specific file formats, see the documentation that came with the
camera.
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The printer is plugged in, but it will not turn on.
Solution
● The printer may have drawn too much power.
If the optional HP Photosmart Internal Battery is not installed in the printer,
unplug the printer power cord. Wait about 10 seconds, and then plug the power
cord back in. Turn on the printer.
If the optional HP Photosmart Internal Battery is installed in the printer, unplug
the printer power cord if it is plugged in. Open the battery compartment cover
and remove the battery. Be careful not to touch the contacts inside the printer
or on the battery. Wait about 10 seconds, and then reinstall the battery. Plug in
the power cord (optional). Turn on the printer.
● Make sure the printer is plugged into a working electrical outlet.
The optional HP Photosmart Internal Battery is installed in the printer, but the
printer will not turn on using battery power.
Cause The battery may need to be charged.
Solution
● Plug in the printer power cord to charge the battery. The On light flashes green
to indicate that the battery is charging.
● If the battery is charged, try removing and reinstalling the battery.
The optional use variable in en_ww Internal Battery is installed in the printer, but
it will not charge.
Solution
● Turn off and unplug the printer. Open the battery compartment cover. Remove
the battery and reinstall it. Be careful not to touch the contacts on the inside of
the battery compartment or on the battery. For more information on how to install
the battery, see the documentation that came with the battery.
● Check that the printer power cord is securely connected to both the printer and
the power source. When the printer is turned off, the On light flashes green to
indicate that the battery is charging.
● Turn on the printer. The battery charging icon, a lightning bolt, flashes above
the battery icon on the printer screen to indicate that the battery is charging.
● An empty battery should fully charge in approximately four hours when the
printer is not in use. If the battery still does not charge, replace it.
The printer makes noises when I turn it on, or starts making noises after sitting
unused for a while.
Solution The printer may make noises after long periods of inactivity
(approximately 2 weeks) or when its power supply has been interrupted and then
restored. This is normal operation. The printer is performing an automatic
maintenance procedure to ensure it produces the best quality output.
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Printing problems
Before contacting HP support, read this section for troubleshooting tips or go to the online
support services at www.hp.com/support.
The printer does not print borderless photos when I print from the control panel.
Cause The borderless printing option may be turned off.
Solution To turn on borderless printing, follow these steps:
1. Press Menu.
2. Select Preferences, and then press OK.
3. Select Borderless, and then press OK.
4. Select On, and then press OK.
Paper does not feed into the printer correctly.
Solution
● Make sure that the paper-width guide fits close to the edge of the paper without
bending the paper.
● There may be too much paper loaded in the input tray. Remove some paper
and try printing again.
● If sheets of photo paper stick together, try loading one sheet at a time.
● If you are using the printer in an extremely high or low humidity environment,
insert the paper as far as it will go into the input tray, and load one sheet of
photo paper at a time.
● If you are using photo paper that is curled, place the paper in a plastic bag and
gently bend it in the opposite direction of the curl until the paper lies flat. If the
problem persists, use paper that is not curled. For information about proper
storage and handling of photo paper, see Maintain the quality of photo paper.
● The paper may be too thin or too thick. Try using HP-designed photo paper. For
more information, see Choose the right paper.
The photo printed at an angle or is off-center.
Solution
● The paper may not be loaded correctly. Reload the paper, making sure that the
paper is correctly oriented in the input tray and that the paper-width guide fits
close to the edge of the paper. For paper-loading instructions, see Choose and
load paper.
● The print cartridge may need to be aligned. For more information, see Align the
print cartridge.
44 HP Photosmart A610 series
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No page came out of the printer.
Solution
● The printer may need attention. Read the printer screen for instructions.
● The power may be off or there may be a loose connection. Make sure that the
power is on and the power cord is securely connected. If you are using battery
power, make sure the battery is correctly installed.
● You may not have any paper in the input tray. Check that paper is loaded
correctly in the input tray. For paper-loading instructions, see Choose and load
paper.
● The paper may have jammed while printing. See the following section for
instructions on clearing a paper jam.
The paper jammed while printing.
Solution Check the printer screen for instructions. To clear a paper jam, try the
following solutions.
● If the paper came part way through the front of the printer, gently pull the paper
towards you to remove it.
● If the paper did not come part way through the front of the printer, try removing
it from the back of the printer:
– Remove the paper from the input tray, and then pull down on the input tray
to open it fully to a horizontal position.
– Gently pull the jammed paper to remove it from the back of the printer.
– Lift the input tray up until it snaps back into paper-loading position.
● If you cannot grasp the edge of the jammed paper to remove it, try the following:
– Turn off the printer.
– If the optional HP Photosmart Internal Battery is not installed in the printer,
unplug the printer power cord. Wait about 10 seconds, and then plug the
power cord back in.
– If the optional HP Photosmart Internal Battery is installed in the printer,
unplug the printer power cord, if it is plugged in. Open the battery
compartment cover and remove the battery. Be careful not to touch the
contacts inside the printer or on the battery. Wait about 10 seconds, and
then reinstall the battery. Plug in the power cord (optional).
– Turn on the printer. The printer checks for paper in the paper path and will
automatically eject the jammed paper.
● Press OK to continue.
Tip If you experience paper jams while printing, try loading one sheet of
photo paper at a time. Insert the paper as far as it will go into the input tray.
HP Photosmart A610 series User Guide 45
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Chapter 8
A blank page came out of the printer.
Solution
● Check the ink-level icon on the printer screen. If the print cartridge is out of ink,
replace it. For more information, see Replace the print cartridge.
● You may have begun printing and then cancelled the process. If you cancelled
the process before the photo started printing, the printer may have already
loaded paper in preparation for printing. The next time you print, the printer will
eject the blank page before starting the new printing project.
The photo did not print using the printer's default print settings.
Solution You may have changed the print settings for the selected photo. Print
settings you apply to an individual photo override the printer's default print settings.
Discard all print settings that have been applied to an individual photo by deselecting
the photo. For more information, see Select multiple photos.
The printer ejected the paper when preparing to print.
Cause The printer might be in direct sunlight, which affects the operation of the
automatic paper sensor.
Solution Move the printer out of direct sunlight.
Print quality is poor.
Solution
● Make sure you have selected the correct paper type. See To change the paper
type.
● Make sure the print quality setting is set to Best quality. See Set print quality.
● Turn the Photo Fix feature on or off. See Perfect photos automatically using
Photo Fix.
● The print cartridge may be running out of ink. Check the ink-level icon on the
printer screen, and replace the cartridge if necessary. For more information,
see Replace the print cartridge.
● You may have selected a low-resolution setting on the digital camera when you
took the photo. For better results in the future, set the digital camera to a higher
resolution.
● Make sure you are using the right type of photo paper for the project. Use HP
Advanced Photo Paper for best results. For more information, see Choose the
right paper.
● You may be printing on the wrong side of the paper. Make sure the paper is
loaded with the side to be printed facing toward the front of the printer.
● The print cartridge may need to be cleaned. For more information, see
Automatically clean the print cartridge.
46 HP Photosmart A610 series
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● The print cartridge may need to be aligned. For more information, see Align the
print cartridge.
● Photos may be stacked in the output tray. The printed surface of your photos
needs to be left exposed to the air for up to 5 minutes after printing. Do not place
photos in an album until they have fully developed.
The photos I selected for printing in the digital camera do not print.
Solution Some digital cameras let you mark photos for printing both in the
camera's internal memory and on the memory card. If you mark photos in the internal
memory, and then move photos from the camera's internal memory to the memory
card, the marks do not transfer. Mark photos for printing after you transfer them from
the digital camera's internal memory to the memory card.
Photos will not print from an iPod.
Cause You may have saved your photos to the iPod in low resolution.
Solution Photos must be stored in high resolution for the printer to recognize them.
Check your iPod documentation for information on changing the resolution setting.
Bluetooth printing problems
Before contacting HP support, read this section for troubleshooting tips, or go to the
online support services at www.hp.com/support. Be sure to also read the documentation
that came with your HP Bluetooth wireless printer adapter (if you are using one) and your
device with Bluetooth wireless technology.
My Bluetooth device cannot find the printer.
Solution
● If you are using the optional HP Bluetooth wireless printer adapter, make sure
the adapter is plugged into the camera port on the front of the printer. The light
on the adapter flashes when the adapter is ready to receive data.
If the printer has integrated Bluetooth wireless technology, check the Bluetooth
light on the printer. The light flashes when the printer is ready to receive data.
● Bluetooth Visibility may be set to Not visible. Change this setting to Visible
to all as follows:
– Press Menu.
– Select Bluetooth, and then press OK.
– Select Visibility, and then press OK.
– Select Visible to all, and then press OK.
● Bluetooth Security level may be set to High. Change this setting to Low as
follows:
– Press Menu.
– Select Bluetooth, and then press OK.
– Select Security level, and then press OK.
– Select Low, and then press OK.
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Chapter 8
● The passkey (PIN) that the device with Bluetooth wireless technology is using
for the printer may be incorrect. Make sure the correct passkey for the printer
is entered in the device with Bluetooth wireless technology.
● You may be too far from the printer. Move the device with Bluetooth wireless
technology closer to the printer. The maximum recommended distance between
the device with Bluetooth wireless technology and the printer is 10 meters
(30 feet).
No page came out of the printer.
Solution The printer may not recognize the type of file sent by the device with
Bluetooth wireless technology. For a list of the file formats that the printer supports,
see Specifications.
Print quality is poor.
Solution The photo you printed may be low resolution. For better results, set the
digital camera to a higher resolution. Photos taken with VGA-resolution cameras,
such as those found in wireless phones, may not have high enough resolution to
produce a high-quality print.
The photo printed with borders.
Solution The printing program installed on your device with Bluetooth wireless
technology may not support borderless printing. Contact the vendor of the device,
or go to their support Web site to obtain the latest updates for the printing program.
My computer cannot set the device name using the Bluetooth wireless connection.
Solution Use a USB cable to connect your computer to the printer in order to set
the printer Bluetooth device name using the printer Toolbox. The printer software
must already be installed on the computer. See Install the software and the electronic
Help.
Use the following instructions to get to the printer Toolbox.
Windows users only: Right-click the small monitor icon on the far right of the
Windows taskbar and select either Launch/Show HP Solution Center or Launch/
Show Director, whichever appears. Click Settings, Print Settings, and then
Printer Toolbox. Click the Configure Bluetooth Settings tab and enter the
Bluetooth device name in the Device Name box
Error messages
Before contacting HP support, read this section for troubleshooting tips or go to the online
support services at www.hp.com/support.
The following error messages may appear on the printer screen. Follow the instructions
to resolve the problem.
48 HP Photosmart A610 series
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Error message: Paper jam. Clear jam then press OK.
Solution Try the following steps to clear the paper jam:
● If the paper came part way through the front of the printer, gently pull the paper
towards you to remove it.
● If the paper did not come part way through the front of the printer, try removing
it from the back of the printer:
– Remove the paper from the input tray, and then pull down on the input tray
to open it fully to a horizontal position.
– Gently pull the jammed paper to remove it from the back of the printer.
– Lift the input tray up until it snaps back into paper-loading position.
● If you cannot grasp the edge of the jammed paper to remove it, try the following:
– Turn off the printer.
– If the optional HP Photosmart Internal Battery is not installed in the printer,
unplug the printer power cord. Wait about 10 seconds, and then plug the
power cord back in.
– If the optional HP Photosmart Internal Battery is installed in the printer,
unplug the printer power cord, if it is plugged in. Open the battery
compartment cover and remove the battery. Wait about 10 seconds, and
then reinstall the battery. Plug in the power cord.
– Turn on the printer. The printer checks for jammed paper and automatically
ejects any jammed paper it finds.
● Press OK to continue.
Error message: Automatic paper sensor failed.
Solution The automatic paper sensor is obstructed or damaged. Try moving the
printer out of direct sunlight, and then press OK and try printing again. If this does
not work, go to www.hp.com/support or contact HP support.
Error message: Cartridge is not compatible. Use appropriate HP cartridge.
Solution Replace the print cartridge with one that is compatible with the printer.
For more information, see Replace the print cartridge.
Warning Do not touch the copper-colored contacts inside the print cartridge
compartment or on the print cartridge.
Error message: Print cartridge cradle is stuck. Clear jam then press OK.
Solution Follow these steps to clear any obstruction in the path of the print
cartridge cradle:
1. Remove any jammed paper from the input or output trays.
2. Turn the printer off and then on again.
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Chapter 8
Error message: Cartridge service station is stuck.
Solution The print cartridge service station is the component located beneath the
print cartridge cradle that wipes and caps the print cartridge for storage. Follow these
steps to clear the obstruction blocking the print cartridge service station:
1. Remove any jammed paper from the input and output trays.
2. Turn the printer off and then on again.
Error message: Photo is corrupted
Cause While the printer was printing from a memory card, either another memory
card was inserted or a USB device was connected to the front camera port.
Solution Insert only one memory card at a time. Do not insert a USB device while
the printer is printing from a memory card. Your photo is not corrupted.
Cause The indicated photo is corrupted on the inserted memory card.
Solution Select and print a different photo, or insert a different memory card.
Error message: Card access error. See user manual.
Cause A card access error may indicate that an xD-Picture Card memory card is
in a write-protected condition. xD-Picture Card memory cards have a special
protection feature to ensure that your pictures are kept safe.
Note During this condition, you can still use the printer for printing and
saving photos from the xD-Picture Card to a secure location, such as the
computer hard drive.
Solution
● Reinsert the xD-Picture Card memory card into your camera and turn on the
camera. In most cases, the camera automatically makes the necessary
changes.
● Reformat the xD-Picture Card memory card. See the documentation that came
with your camera for instructions on reformatting the memory card. Note that
this process erases the pictures currently saved to your memory card. To save
these pictures, transfer them to the computer before reformatting the memory
card. Once you reformat the memory card, transfer those photos back to the
memory card using the computer.
● Turn off the printer, insert the xD-Picture Card memory card into the printer, and
then turn on the printer again.
50 HP Photosmart A610 series
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9
Specifications
This section includes the following topics:
● System requirements
● Printer specifications
System requirements
Component Windows minimum Mac minimum
Operating system Microsoft® Windows 98 SE,
Me, 2000 Professional,
XP Home,
XP Professional, XP
Starter Edition, and XP
Professional x64
Processor Intel® Pentium® II (or
equivalent) or higher
RAM 64 MB (256 MB
recommended)
Free disk space 500 MB 500 MB
Video display 800 x 600, 16-bit or higher 800 x 600, 16-bit or higher
CD-ROM drive 4x 4x
Connectivity USB 2.0 high-speed:
Microsoft Windows 98 SE,
Me, 2000 Professional,
XP Home,
XP Professional, XP
Starter Edition, and XP
Professional x64
PictBridge: using front
camera port
Bluetooth: using an
integrated-Bluetooth
printer or optional
HP Bluetooth wireless
printer adapter
Mac® OS X 10.3.x and
10.4.x
G3 or greater
128 MB
USB: Mac OS X 10.3.x and
10.4.x
PictBridge: using front
camera port
Browser Microsoft Internet Explorer
5.5 or later
HP Photosmart A610 series User Guide 51
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Chapter 9
Printer specifications
Category Specifications
Connectivity USB 2.0 high-speed: Microsoft Windows 98 SE,
Me, 2000 Professional, XP Home, XP Professional,
XP Starter Edition, and XP Professional x64;
Mac OS X 10.3.x and 10.4.x
PictBridge: Microsoft Windows 98 SE, Me, 2000
Professional, XP Home, XP Professional, XP Starter
Edition, and XP Professional x64; Mac OS X 10.3.x
and 10.4.x
Bluetooth: Microsoft Windows 98 SE, Me, 2000
Professional, XP Home, XP Professional, XP Starter
Edition, and XP Professional x64
Environmental
specifications
Image file formats JPEG Baseline
Margins Borderless printing: Top 0.0 mm (0.0 inch); Bottom
Media sizes Photo paper 10 x 15 cm (4 x 6 inches) or 13 x 18 cm
Maximum during operation: 5–40° C (41–104° F),
5–90% RH
Recommended during operation: 15–35° C (59–
95° F), 20–80% RH
TIFF 24-bit RGB uncompressed interleaved
TIFF 24-bit YCbCr uncompressed interleaved
TIFF 24-bit RGB packbits interleaved
TIFF 8-bit gray uncompressed/packbits
TIFF 8-bit palette color uncompressed/packbits
TIFF 1-bit uncompressed/packbits/1D Huffman
12.5 mm (0.50 inch); Left/right 0.0 mm (0.0 inch)
Bordered printing: Top 3 mm (0.12 inch); Bottom
12.5 mm (0.50 inch); Left/right 3 mm (0.12 inch)
(5 x 7 inches)
Photo paper with tab 10 x 15 cm with 1.25 cm tab
(4 x 6 inches with 0.5 inch tab)
Photo sticker paper 10 x 15 cm (4 x 6 inches), 16
rectangular or oval stickers per page
Panorama photo paper (for pre-stitched images)
10 x 30 cm (4 x 12 inches)
Index cards 10 x 15 cm (4 x 6 inches)
Hagaki cards 100 x 148 mm (3.9 x 5.8 inches)
A6 cards 105 x 148 mm (4.1 x 5.8 inches)
L-size cards 90 x 127 mm (3.5 x 5 inches)
52 HP Photosmart A610 series
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(continued)
Category Specifications
L-size cards with tab 90 x 127 mm with 12.5 mm tab
(3.5 x 5 inches with 0.5 inch tab)
Media types HP Advanced Photo Paper
Cards: index, Hagaki, A6, L-size, 2L-size
Photo sticker paper
HP CD/DVD Label tattoo
HP Self-Adhesive Photo Paper
Memory cards CompactFlash Type I and II
MultiMediaCard
Secure Digital
Memory Sticks
Microdrive
xD-Picture Card
Memory card-supported file
formats
Printing: All supported image and video file formats
Saving: All file formats
Paper tray One 13 x 18 cm (5 x 7 inches) photo paper tray
Paper tray capacity 20 sheets of photo paper, maximum thickness 292
µm (11.5 mil) per sheet
Power consumption U.S.
Printing: 15.14 W
Idle: 8.61 W
Off: 6.66 W
International
Printing: 14.04 W
Idle: 8.58 W
Off: 7.06 W
Power supply model number HP Part # 0957–2121 (North America), 100-240
V AC (± 10%) 50/60 Hz (±3 Hz)
HP Part # 0957–2120 (Rest of world), 100-240 V AC
(± 10%) 50/60 Hz (± 3 Hz)
Print cartridge HP 110 Tri-color Inkjet print cartridge
HP Photosmart A610 series User Guide 53
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Chapter 9
(continued)
Category Specifications
USB 2.0 high-speed support Microsoft Windows 98 SE, Me, 2000 Professional,
XP Home, XP Professional, XP Starter Edition, and
XP Professional x64
Mac OS X 10.3.x and 10.4.x
HP recommends that the USB cable be less than
3 meters (10 feet) in length
Video file formats Motion JPEG AVI
Motion-JPEG QuickTime
MPEG-1
54 HP Photosmart A610 series
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10
HP support
● Support process
● HP support by phone
● Additional warranty options
● HP Warranty
Support process
If you have a problem, follow these steps:
1. Check the documentation that came with the HP Photosmart printer.
2. Visit the HP online support Web site at www.hp.com/support. HP online support is
available to all HP customers. It is the fastest source for up-to-date device
information and expert assistance and includes the following features:
– Fast access to qualified online support specialists
– Software and driver updates for the HP Photosmart printer
– Valuable HP Photosmart printer and troubleshooting information for common
problems
– Proactive device updates, support alerts, and HP newsgrams that are available
when you register the HP Photosmart printer
3. For Europe only: Contact your local point of purchase. If the HP Photosmart printer
has a hardware failure, you will be asked to bring it back to your local point of
purchase. (Service is provided at no charge during the device limited warranty
period. After the warranty period, you will be quoted a service charge.)
4. Call HP support. Support options and availability vary by device, country/region, and
language.
HP support by phone
For a list of support phone numbers, see the phone number list on the inside of the front
cover.
Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin America
(including Mexico). To determine the duration of phone support in Europe, the Middle
East, and Africa, go to www.hp.com/support. Standard phone company charges apply.
Placing a call
Call HP support while you are in front of the computer and the HP Photosmart printer.
Be prepared to provide the following information:
● Device model number (located on the label on the front of the device)
● Device serial number (located on the back or bottom of the device)
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Chapter 10
● Messages that appear when the situation occurs
● Answers to these questions:
– Has this situation happened before?
– Can you re-create it?
– Did you add any new hardware or software to your computer at about the time
that this situation began?
– Did anything else occur prior to this situation (such as a thunderstorm, device
was moved, etc.)?
After the phone support period
After the phone support period, help is available from HP at an additional cost. Help may
also be available at the HP online support Web site: www.hp.com/support. Contact your
HP dealer or call the support phone number for your country/region to learn more about
support options.
Additional warranty options
Extended service plans are available for the printer at additional costs. Go to
www.hp.com/support, select your country/region and language, then explore the
services and warranty area for information about the extended service plans.
56 HP Photosmart A610 series
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HP Warranty
HP product Duration of limited warranty
Software Media 90 days
Printer 1 year
Print or Ink cartridges Until the HP ink is depleted or the “end of warranty” date printed
on the cartridge has been reached, whichever occurs first. This
Accessories 1 year unless otherwise stated
A. Extent of limited warranty
1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects
in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the
customer.
2. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not
warrant that the operation of any product will be interrupted or error free.
3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover
any other problems, including those that arise as a result of:
a. Improper maintenance or modification;
b. Software, media, parts, or supplies not provided or supported by HP;
c. Operation outside the product's specifications;
d. Unauthorized modification or misuse.
4. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the
customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of
a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to
service the printer for the particular failure or damage.
5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's
warranty, HP shall either repair or replace the product, at HP's option.
6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall,
within a reasonable time after being notified of the defect, refund the purchase price for the product.
7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.
8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the
product being replaced.
9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.
10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts
for additional warranty services, such as on-site service, may be available from any authorized HP service facility in
countries where the product is distributed by HP or by an authorized importer.
B. Limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY
OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR
PURPOSE.
C. Limitations of liability
1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and
exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN
THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
D. Local law
1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary
from state to state in the United States, from province to province in Canada, and from country to country elsewhere in
the world.
2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty
Statement may not apply to the customer. For example, some states in the United States, as well as some governments
outside the United States (including provinces in Canada), may:
a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer
(e.g., the United Kingdom);
b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or
c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer
cannot disclaim, or allow limitations on the duration of implied warranties.
3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.
Dear Customer,
You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your
country.
You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not
in any way affected by this HP Limited Warranty.
Ireland: Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2
United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN
warranty does not cover HP ink products that have been refilled,
remanufactured, refurbished, misused, or tampered with.
HP Limited Warranty
HP Photosmart A610 series User Guide 57
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Chapter 10
58 HP Photosmart A610 series
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A
Install the software
The printer comes with optional software you can install on a computer.
After using the setup instructions that came in the box with the printer to set up the printer hardware,
use the instructions in this section to install the software.
Windows users
Important: Do not connect the USB cable until
you are prompted.
1. Insert the HP Photosmart CD into your
computer's CD-ROM drive. If the Install
Wizard does not appear, locate the
Setup.exe file on the CD-ROM drive and
double-click it. It takes less than a minute
for the files to load.
2. Click Next and follow the onscreen
instructions.
3. When prompted, either accept the
Recommended option or select the
Custom option. If you select Custom,
deselect the software programs you don't
want to install. If you are not sure, you can
highlight the name of each program listed
to read a brief description of the program.
4. When prompted, connect one end of the
USB cable to the USB port on the back of
the printer, and connect the other end to
the USB port on your computer.
5. Follow the onscreen instructions until the
installation is finished. If you are prompted
to restart your computer, go ahead and do
so.
Note Windows users: The HP Photosmart Essential software is included in the
Recommended install option. If you use Windows 2000 or XP, you can select
HP Photosmart Premier as a Custom install option. HP Photosmart Premier is not available
on the HP Photosmart A610 model.
Mac users
1. Connect one end of the USB cable to the
USB port on the back of the printer, and
connect the other end to the USB port on
your computer.
2. Insert the HP Photosmart CD into your
computer's CD-ROM drive.
3. On your desktop, double-click the
HP Photosmart CD icon.
4. Double-click the HP Installer icon, and
follow the instructions on each installation
screen to install the printer software.
5. When the Congratulations screen
appears, click OK.
HP Photosmart A610 series User Guide 59
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Appendix A
60 HP Photosmart A610 series
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B
Printer menus
The printer menus contain many features for viewing and printing photos, obtaining help, and more.
Printer menu
Printer menu structure
● Print Options
– Print all: Select to print all the photos on the memory card inserted in the printer.
– Video action prints: Select to print nine frames from a video clip. For instructions on how
– Print range: Select to print a range of photos. The current print settings, including number
– Print index page: Select to print an index of all photos on the memory card inserted in
– Panoramic photos: Select to turn panoramic printing On or Off (default). Select On to
– Photo stickers: Select to turn sticker printing On or Off (default). Select On to print 16
– CD/DVD tattoo: Select to turn CD/DVD label printing On or Off (default).
– Passport photos: Select to turn passport printing On or Off (default). Passport printing
● Edit
–
– Add frame: Choose from the Select pattern and Select color choices.
– Add color effect: Choose from the following color effects: Black & white, Sepia,
to print from a video clip, see Select multiple photos.
of copies, apply to all photos in the range.
the printer.
print all selected photos with a 3:1 aspect ratio; load 10 x 30 cm (4 x 12 inch) paper before
printing. When a photo is selected, a green crop box shows the area to be printed. Other
Print Options menu choices are disabled when this option is turned on. Select Off to print
with a normal 3:2 aspect ratio. Panoramic printing is not supported when printing directly
from a digital camera with a USB cable.
photos per page, and load special sticker media. Other Print Options menu choices will
be disabled when this option is turned on. Select Off to print using one of the normal
layout options.
tells the printer to print all selected photos in the selected passport photo size. A separate
page is printed for each selected photo. Each printed page contains the number of photos
of the selected size that will fit on the page. Other Print Options menu choices will be
disabled when this option is turned on.
Rotate photo: Press
90° counterclockwise.
Antique, or No effect (default).
to rotate the photo 90° clockwise. Press to rotate the photo
HP Photosmart A610 series User Guide 61
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Appendix B
● Tools
– Photosmart Share (Instant Share): Select to share photos on an inserted memory card
with family and friends. The printer must be connected to a computer, the computer must
be connected to the Internet, and the printer software must be installed on the computer.
– View 9-up: Select to view photos on the inserted memory card nine at a time.
– Slide show: Select to view photos on the inserted memory card in a slide show. Press
Cancel to stop the slide show.
– Print sample page: Select to print a sample page, which is useful for checking the print
quality of the printer.
– Print test page: Select to print a test page containing information about the printer that
can help in troubleshooting problems.
– Clean cartridge: Select to clean the print cartridge. After cleaning, you'll be asked if you
want to continue to a second-level cleaning (choose Yes or No). If you choose Yes,
another cleaning cycle will be completed. Next you'll be asked if you want to continue to
a third-level cleaning (choose Yes or No).
– Align cartridge: Select to align the print cartridge.
● Bluetooth
– Device address: Some devices with Bluetooth wireless technology require you to enter
the address of the device they are trying to locate. This menu option shows the printer
address.
– Device name: You can select a name for the printer that appears on other devices with
Bluetooth wireless technology when they locate the printer.
– Passkey: When the Bluetooth Security level of the printer is set to High, you must enter
a passkey to make the printer available to other Bluetooth devices. The default passkey
is 0000.
– Visibility: Select Visible to all (default) or Not visible. When Visibility is set to Not
visible, only devices that know the printer address can print to it.
– Security level: Select Low (default) or High. The Low setting does not require users of
other devices with Bluetooth wireless technology to enter the printer passkey. High
requires users of other devices with Bluetooth wireless technology to enter the printer
passkey.
– Reset Bluetooth options: Select to reset all items in the Bluetooth menu to their default
values.
62 HP Photosmart A610 series
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● Help
– Printing Tips I: Select to read about the auto image enhancement features of the printer.
– Printing Tips II: Select to read tips that can help you obtain the best possible prints.
– Panoramic photos: Select to read about printing panoramic photos.
– Photo stickers: Select to read about printing photo stickers.
– Memory cards: Select to read about using memory cards.
– Cartridges: Select to read about using print cartridges.
– Loading paper: Select to read about loading paper.
– Paper jams: Select to read about removing a paper jam.
– Camera connect: Select to read about connecting PictBridge cameras to the printer.
– Traveling with the printer: Select to read tips about taking the printer on the road.
– Getting assistance: Select to read how to obtain help with the printer.
● Preferences
– Print quality: Select to change the print quality. Choose between Best (default) which
produces the highest quality, Normal, which uses less ink than Best and prints faster,
and Fast Normal which produces faster prints with medium print quality.
– Paper type: Select to change the type of paper on which to print. Choose between
HP Advanced or HP Premium photo paper. HP recommends HP Advanced Photo Paper
for best results.
– Date/time: Select to show a date/time stamp on your printed photos. Select Date/time,
Date only, or Off (default).
– Colorspace: Select to choose a colorspace, which is a three-dimensional mathematical
model for organizing color. Choose between Adobe RGB, sRGB, or Auto-select
(default). The Auto-select default tells the printer to use the Adobe RGB colorspace, if
available. The printer defaults to sRGB if Adobe RGB is not available.
– Borderless: Select to turn borderless printing On (default) or Off. When borderless
printing is turned off, all pages print with a narrow white border around the outside edges
of the paper.
– After printing: Select to change whether selected photos are deselected after printing:
Always (default), Never, or Ask.
– Preview animation: Select to turn preview animation On (default) or Off. Select Off to
bypass printer screen animations.
– Video enhancement: Select to turn video enhancement On or Off (default).
– Restore defaults: Select to restore printer defaults: Yes or No. Selecting Yes restores
the original factory preferences.
– Language: Select to change the language or country/region setting. Choose from Select
language and Select country/region.
HP Photosmart A610 series User Guide 63
Page 67
Appendix B
64 HP Photosmart A610 series
Page 68
Index
A
accessories 9, 39
adaptive lighting 24
after the support period 56
aligning print cartridges 37
alignment page 37
antique coloration 21
automobile adapter 39
B
batteries
charge indicator 67
compartment 9
model 9
Bluetooth
troubleshooting 47
wireless printer adapter 9
buttons 8
C
calling HP support 55
camera types 29
cameras
photos do not print 47
ports 4
carrying case
model 10
transporting printer 39
cartridges. See print cartridges
CD/DVD labels 23
cleaning
print cartridges 35
printer 35
CompactFlash 15
computer
installing software 59
system requirements 51
control panel 8
cropping photos 21
D
date and time stamps 21
digital cameras. See cameras
documentation, printer 3
E
e-mailing photos 26
error messages 48
F
file formats, supported 52
framing photos 21
Frequently asked questions
41
G
Getting help 41
H
Help 41
Hewlett-Packard Company
notices 4
HP Photosmart Share 26
HP support 55
I
ink cartridges. See print
cartridges
ink level, checking 36, 67
inserting memory cards 15
L
layout and photo size 18
loading paper 13
M
Memory card icon 17
Memory cards
Removing 17
memory cards
inserting 15
supported types 15
Memory Sticks 15
menu, printer 10, 61
Microdrive 15
MultiMediaCard 15
P
panoramic mode 21
paper
buying and choosing 13
jams 45
loading 13
maintaining 13, 39
specifications 52
trays 4
troubleshooting 44
passport photos 23
phone support 55
phone support period
period for support 55
photo fix 24
photo stickers 22
photos
antique coloration 21
cropping 21
date and time stamp 21
e-mailing 26
framing 21
improving quality 24
index 17
printing 19
red-eye removal 24
selecting for print 18
sepia tones 21
viewing 17
zooming 21
placing a call 55
preferences 63
print cartridges
aligning 37
cleaning 35
cleaning contacts 36
storing 39
testing 36
printer
accessories 9, 39
cleaning 35
documentation 3
error messages 48
menu 10, 61
parts 4
specifications 52
storing 38
transporting 39
printing
CD/DVD tattoo 61
help 63
in panoramic mode 21
index page 17
multiple copies 18
HP Photosmart A610 series User Guide 65
Page 69
multiple photos 18
panoramic mode 18
panoramic photos 61
passport photos 23, 61
photo stickers 22, 61
photos 19
test page 36
thumbnails 17
without computer 15
Q
quality
photo paper 39
photos 24
print 26
print test page 36
troubleshooting 46
Questions and Answers 41
R
red-eye removal 24
Removing a memory card 17
S
Secure Digital 15
sepia tones 21
SmartFocus 24
software, installing 59
Sony Memory Sticks. See
Memory Sticks
specifications 51
storing
photo paper 39
print cartridges 39
printer 38
support process 55
system requirements 51
ports 4
specifications 52
V
video camera
icon on printer screen
67
video clip
print a single frame from
23
print nine frames from 23,
24
supported file formats 54
viewing photos 17
W
warranty 57
X
xD-Picture Card 15
Z
zooming and cropping 21
T
test page 36
thumbnails, printing 17
transporting printer 9, 39
trays, paper 4
Troubleshooting 41
troubleshooting
Bluetooth 47
error messages 48
flashing lights 41
HP support 55
paper problems 44
quality problems 46
U
USB
66 HP Photosmart A610 series
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Screen icons
Icons on the printer screen provide information about the printer, such as the ink level of the print cartridge and the index number
of the current photo.
Battery indicator: Displays the charge level of the optional HP Photosmart Internal Battery,
if installed.
A solidly-filled battery icon indicates a fully-charged battery. As the battery is used, the
battery icon indicates the approximate amount of charge by the amount of solid fill.
A lightning bolt icon shown on top of the battery icon indicates that a power supply is
connected and the battery is charging. An outlet icon is displayed when the battery is fully
charged, indicating that you can unplug the power cord and run the printer from the battery
if desired.
For more information about the battery, refer to the instructions that come with the battery.
Ink level indicator: Displays the ink level of the print cartridge.
Selection box: Displays a check mark if a photo is selected.
Copies: Displays the number of copies to be printed of the current photo.
Video camera: Displays this icon only when there is a video clip displayed on the printer
screen.
Index number: Displays the index number of the current photo and the total number of
photos on the inserted memory card.
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