HP Photosmart 7520 e, Photosmart 7525 e Reference Guide

PHOTOSMART 7520 e-ALL-IN-ONE SERIES
Unpack and power on your printer (see setup flyer). Then follow instructions and animations on the printer display to complete the printer setup.
Electronic Help
The electronic Help is installed when recommended printer software is installed. Electronic Help includes instructions on product features and troubleshooting, with additional links to online content. It also provides product specifications, legal notices, environmental, regulatory, and support information.
Windows: After software installation, click Start > All Programs > HP > HP Photosmart 7520 series > Help. Mac: During software installation, in the screen showing recommended software, select HP Recommended
Software, and then finish software installation.
Mac OS X v10.6: Choose Mac Help from Help. In the Help Viewer, click and hold the Home button, and
then choose the Help for your device.
Mac OS X v10.7: Choose Help Center from Help, click Help for all your apps, and then choose the Help
for your device.
To find the European Union Regulatory Notice statement and compliance information, go to the electronic Help, click Appendix > Technical information > Regulatory notices > European
Union Regulatory Notice or click Technical information > Regulatory notices > European Union Regulatory Notice. The Declaration of Conformity for this product is available at the following web address: www.hp.eu/certificates.
Readme
The Readme file contains HP support contact information, operating system requirements, and the most recent updates to your product information.
Windows: Insert software CD. On software CD locate ReadMe.chm. Click ReadMe.chm to open and then select ReadMe in your language.
Mac: Insert the software CD, and then double-click the Read Me folder located at the top-level of the software CD.
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No CD/DVD drive?
For computers without a CD/DVD drive, please go to www.hp.com/support to download and install the software.
Register your printer
Get quicker service and support alerts by registering at www.register.hp.com.
Ink Usage
Ink from the cartridges is used in the printing process in several ways, including in the initialization process, which prepares the printer and cartridges for printing, and in the printhead servicing process, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, go to: www.hp.com/go/inkusage.
ES FREN
*CZ045-90060* *CZ045-90060*
CZ045-90060
Printed in [French]
Scan to learn about your printer. www.hp.com/mobile/PSESTATION Standard data rates may apply. Might not be available in all languages.
Printed in [English] Printed in [Spanish]
© 2012 Hewlett-Packard Development Company, L.P.
Get to know your HP Photosmart
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Control panel features:
1. Display: The touch screen display shows menus,
photos, and messages. You can flick horizontally through photos and vertically through list menus.
2. Home: Returns you to the Home screen (the
default screen when you turn on the product).
3. Web Services: Opens the Web Services menu,
which displays the printer’s email address, ePrint status, and ePrint feature. You can change ePrint settings or print an information page.
4. Wireless: Opens the Wireless menu where you can
see wireless properties and change wireless settings.
5. Ink Levels: Opens the Ink Levels menu showing
estimated ink levels.
6. Settings: Opens the Settings menu where you
can change product settings and perform maintenance functions.
7. Help: From the Help screen, lists the topics for
which help is available. From other screens, provides help applicable to the current screen.
8. Apps: Provides quick and easy way to access
and print information from the Apps, such as maps, coupons, coloring pages, and puzzles.
9. Back: Returns to the previous screen on the display.
10. Photo: Opens the Photo menu where you can
view, edit, print, and save your photos.
11. Copy: Opens the Copy menu where you can
preview your copy, edit for size and darkness, select black or color, and select the number of copies. You can also change settings to make 2-sided copies, or select size, quality, and paper type.
12. Scan: Opens the Choose Scan Destination menu,
where you can select a destination for your scan.
13. Fax: Displays a screen where you can send a
fax, or choose fax settings.
14. Cancel: Stops the current operation.
Wireless status light:
• Solid blue light indicates that wireless connection has been established and you can print.
• Slow blinking light indicates that wireless is on, but the printer is not connected to a network. Make sure your printer is within the range of the wireless signal.
• Fast blinking light indicates wireless error. Refer to the message on the printer display.
Anonymous usage information storage
The HP cartridges used with this printer contain a memory chip that assists in the operation of the printer and stores a limited set of anonymous information about the usage of the printer. This information might be used to improve future HP printers. For more information and instructions for disabling this usage information collection, go to the electronic Help, click Appendix > Technical information > Cartridge chip information or click Technical information > Cartridge chip information.
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Setup and troubleshooting
If you are unable to print...
Check for error messages and resolve them. If you are still unable to print, try the following in order:
Windows Mac
Make sure that your HP Photosmart is set as the default printer and is not offline.
To do this:
1. On the Windows taskbar, click Start.
2. Then click:
Devices and Printers (Windows 7
Printers (Windows Vista
Control Panel, and then click Printers and Faxes (Windows XP
Look for your printer to see if it has a check mark in a circle next to it. If not, right-click the printer icon and select Set as default printer from the menu.
To check that your printer is not offline, right-click the printer icon and ensure that Use Printer Offline and
Pause Printing are not selected.
If the HP printer software installation failed:
1. Remove the CD from your computer’s CD drive, and then disconnect the printer from the computer.
2. Restart the computer.
3. Temporarily disable any software firewall and close any anti-virus software.
4. Insert the printer software CD into your computer’s CD drive, then follow the onscreen instructions to install the printer software. Do not connect the USB cable until you are told to do so.
5. After the installation finishes, restart the computer and any security software you disabled or closed.
Windows XP and Windows Vista are U.S. registered trademarks of Microsoft Corporation. Windows 7 is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
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Check your print queue:
1. In System Preferences, click:
Print & Fax (Mac OS X v10.6)
Print & Scan (Mac OS X v10.7)
2. Click the Open Print Queue button.
3. Click a print job to select it.
4. Use the following buttons to manage the print job:
Delete: Cancel the selected print job.
Resume: Continue a paused print job.
• If you made any changes, try to print again.
Restart and reset:
1. Restart the computer.
2. Reset the printer: a. Turn off the printer and unplug the power cord. b. Wait a minute, then plug the power cord
back in and turn on the printer.
If you are still unable to print, uninstall and reinstall the HP printer software.
To uninstall the software:
1. Disconnect the printer from your computer.
2. Open the Applications: Hewlett-Packard folder.
3. Double-click HP Uninstaller. Follow the onscreen
instructions.
To install the software:
1. Insert the CD into your computer’s CD drive.
2. On the desktop, open the CD, then double-click
HP Installer.
3. Follow the onscreen instructions.
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Power specifications
• Power adapter: 0957-2304
• Input voltage: 100-240 Vac
Note: Use this printer only with the power adapter supplied by HP.
• Input frequency: 50/60 Hz
• Maximum input current: 0.9A
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Networked printer use
Change from USB to wireless network connection
If you initially set up your printer using a USB connection to your computer, you can switch the connection to a wireless network connection by following these steps.
Windows
English
To change from USB to wireless connection:
1. From your computer, click Start > All Programs > HP > HP Photosmart 7520 series > PrinterSetup&Software Selection.
2. Click Convert a USB connected printer to wireless. Keep your USB cable connected until
prompted to disconnect it.
3. Follow the instructions on the screen.
Mac
To change from USB to wireless connection:
1. From the Home screen of your printer display,
touch the Wireless icon.
2. Touch Wireless Setup Wizard.
3. Follow the steps in the Wireless Setup Wizard to connect the printer.
4. Use HP Setup Assistant in Applications/Hewlett­Packard/Device Utilities to change the connection to this printer to wireless.
Share your printer with multiple computers
If you already have your printer connected to your wireless network and want to share it with other computers connected to the same network, you need to install the printer software on other computers. During the software installation, select the Wireless connection when prompted, and then follow the instructions on the screen to finish installing the printer software.
Connect wirelessly to the printer without a router
HP Wireless Direct allows your Wi-Fi devices (for example: computers or smartphones) to print directly to your printer wirelessly, without a wireless router, from your Wi-Fi enabled devices. To set up and use Wireless Direct:
1. From the Home screen of your printer’s display, touch the Wireless icon.
2. Touch Settings.
3. Touch Wireless Direct.
4. Touch Wireless Direct, touch On (No Security) or On (With Security). Note: If you turn on security, only users with the password will be able to print wirelessly to the printer. If
you turn off security, anyone with a Wi-Fi device within Wi-Fi range of the printer will be able to connect to the printer. HP recommends that you turn on security for Wireless Direct.
5. Touch Display Name to display the Wireless Direct name.
6. Touch Display Password to display the Wireless Direct password if you have the Wireless Direct security on.
7. From your wireless computer or mobile device, turn on the Wi-Fi radio, search for and connect to the Wireless Direct name (for example: HP-Print-xx-Photosmart-7520). Then print as you normally do from your computer or mobile device.
If you have Wireless Direct security on, enter the Wireless Direct password when prompted.
Note:
• If you want to print from a mobile device, you need to have a print application on your mobile device.
• If you want to print from your computer, you need to install the printer software. During the software
installation, on the screen showing connection type, select Wireless, select your printer when it appears in the list, and then finish the software installation.
• The Wireless Direct connection is available even if the printer is also connected to a wireless home network.
• You cannot access the Internet through the Wireless Direct connection.
• The Wireless Direct connection supports up to five clients at a time.
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Networked printer troubleshooting
If you cannot connect the printer to the network…
Get help from Wireless Printing Center: The HP Wireless Printing Center website (www.hp.com/go/wirelessprinting)
is an online reference guide to setting up your home network and HP printer for wireless printing. On this website, you will find information that can help you prepare your wireless network, set up or reconfigure your printer, and troubleshoot your setup (including using the Windows Network Diagnostic Utility).
Confirm your printer’s wireless radio is on. From the Home screen of the printer display, touch the Wireless icon, if it shows Wireless Off, touch Turn On.
Confirm that your printer is on your network. To do this:
1. From the Home screen of the printer display, touch the Wireless icon.
2. Touch Settings, touch and drag your finger vertically to scroll through options, and then touch Print Wireless Test Report.
3. The Wireless Test Report is automatically printed.
- Check the top of the report to see if something failed during the test.
- See the Diagnostics Results section for all tests that were performed, and whether or not your printer passed.
- Find out the Network Name (SSID) to which your printer is currently configured for connection from the Current Configuration section.
Note: Your computer might be connected to a Virtual Private Network (VPN). Temporarily disable the VPN before proceeding with the installation. Being connected to a VPN is like being on a different network; you will need to disconnect the VPN to access the printer over the home network.
If your printer is not connected to your network, you need to reconnect the printer to your network. From the Home screen, touch the Wireless icon, touch Settings, touch Wireless Setup Wizard, and then follow
the steps on the screen to connect the printer.
Security software might be causing problems. Security software installed on your computer is designed
to protect your computer against threats that can come from outside your home network. A security software suite can contain different types of software such as an anti-virus, anti-spyware, firewall and child protection applications. Firewalls can block communication between devices connected on the home network and can cause problems when using devices like network printers and scanners.
Problems that you might see include:
- The printer cannot be found over the network when installing the printer software.
- You suddenly cannot print to the printer even though you could the day before.
- The printer shows that it is OFFLINE in the Printer and Faxes folder.
- The software shows the printer status is “disconnected“ even though the printer is connected to the network.
- If you have an All-in-One, some functions work, like print, and others don’t, like scan.
A quick troubleshooting technique is to disable your firewall and check if the problem goes away. Here are some basic guidelines for using security software:
- If your firewall has a setting called trusted zone, use it when your computer is connected to your home network.
- Keep your firewall up to date. Many security software vendors provide updates which correct known issues.
- If your firewall has a setting to not show alert messages, you should disable it. When installing the HP software and using the HP printer, you may see alert messages from your firewall software. You should allow any HP software which causes an alert. The alert message may provide options to allow, permit, or unblock. Also, if the alert has a remember this action or create a rule for this selection, make sure to select it. This is how the firewall learns what can be trusted on your home network.
If you still cannot connect the printer to the network, go to www.hp.com/go/wirelessprinting, click
Firewall Help, you can find more solutions there.
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HP printer limited warranty statement
HP product Duration of limited warranty
Software Media 90 days Printer 1 year
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Print or Ink cartridges Until the HP ink is depleted or the “end of warranty” date printed
Printheads (only applies to products with customer 1 year replaceable printheads)
Accessories 1 year unless otherwise stated
A. Extent of limited warranty
1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.
2. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be interrupted or error free.
3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of:
a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; c. Operation outside the product's specifications; d. Unauthorized modification or misuse.
4. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.
5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option.
6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.
7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.
8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced.
9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.
10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer.
B. Limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
C. Limitations of liability
1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
D. Local law
1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.
2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may:
a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer
(e.g., the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer
cannot disclaim, or allow limitations on the duration of implied warranties.
3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STAT UTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.
Dear Customer, You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your
country.
You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited Warranty.
Ireland: Hewlett-Packard Ireland Limited, 63-74 Sir John Rogerson's Quay, Dublin 2 United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN Malta: Hewlett-Packard International Trade B.V., Malta Branch, 48, Amery Street, Sliema SLM 1701, MALTA South Africa: Hewlett-Packard South Africa Ltd, 12 Autumn Street, Rivonia, Sandton, 2128, Republic of South Africa
on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with.
HP Limited Warranty
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