HP Photosmart 7510 e - C311a, Photosmart 7515 e - C311a Reference Guide

USB

English

Español

Français

Deutsch

Select Language

Help

(Touch to run animations and get more help)

Cancel

(Touch to stop the current job in progress)

PHOTOSMART 7510 e-ALL-IN-ONE SERIES

Verify the box content

Setup the printer

Unpack the printer

Remove all tape, protective film, and packing material.

Turn on the printer

Connect the power cord in the back. Press the power button to turn on the printer.

<3M

* Not included with all models.

English

USB

Continue setup and activate ePrint on the printer display

Animations and instructions on the touch screen display will guide you through all the steps you need to finish setting up your printer.

Control panel buttons are lit only when available. Flick to scroll through the menu

options. Touch the icons and menu options to make a selection.

Home

(Touch to display the

Home screen)

Back

(Touch to return to the

previous screen)

No CD/DVD drive?

For computers without a CD/DVD drive, please go to

www.hp.com/support to download and install the software.

Standard data rates may apply

Get quicker service and support alerts by registering at www.register.hp.com.

*CQ877-90064* *CQ877-90064*

Help

(Touch to run animations and get more help)

Cancel

(Touch to stop the current job in progress)

Printed in [English] Printed in [French]

CQ877-90064

Get to know your HP Photosmart

English

Display: Shows menus, photos, and messages. You

can flick horizontally or vertically to scroll through the photos and menu options.

Home: Returns to the Home screen (the default screen when you turn on the product).

Web Services: From the Home screen, opens the Web Services menu.

Wireless Settings: Opens the Wireless menu where

you can see wireless properties and change wireless settings.

Apps Manager: Opens the Manage My Favorites menu where you can rearrange and remove apps.

Ink Levels: Opens the Ink level menu which displays estimated ink levels. Settings: Opens the Settings menu where you can change product settings and perform maintenance functions.

Help: From the Home screen, lists the topics for which help is available. From other screens, provides help applicable to the current screen.

Apps: Provides a quick and easy way to access and print information from the Apps, such as maps, coupons, coloring pages, and puzzles.

Back: Returns to the previous screen. Photo: Opens the Photo menu where you can view,

edit, print, and save your photos.

Copy: Opens the Copy menu where you can select a copy type or change the copy settings.

Scan: Opens the Choose Scan Destination menu where you can select a destination for your scan.

eFax: Opens the Fax menu from where you can send fax messages.

Note: eFax may not be available in all countries/languages.

Cancel: Stops the current operation.

Lid

Lid backing

Glass

Color graphics display (also referred to as the display)

Photo tray

Paper-width guide for the photo tray

Power specifications

Note: Use this printer only with the power adapter supplied by HP.

•• Power adapter: 0957-2304 (China/India 0957-2305)

•• Input voltage: 0957-2304 —100 to 240 Vac;

(China/India 0957-2305 — 200 to 240 Vac)

Paper tray extender (also referred to as the tray extender) Paper-width guide for the main tray Main tray (also referred to as the input tray)

Output tray

Cartridge door

Power button

•• Input frequency: 50-60 Hz

•• Power consumption: 85W Maximum, 35W Average

Wireless LED

Memory card slots LED

Memory card slots

Automatic document feeder

Automatic document feeder lid

Features and tips

Save energy and ink

•• The Energy Save mode and Auto Power off feature are turned on by default, reducing energy use. You can change these settings from the Setup > Preferences menu on the printer display.

•• When Web Services are enabled on your printer or when the printer is connected to your computer wirelessly, the Auto Power off feature is turned off.

•• Individual ink tanks allow replacing each cartridge separately.

Easily print photos and documents

•• Print photos directly from a memory card in various sizes and papers. Just insert your memory card into the memory card slot. Touch View & Print to browse and print photos from the printer display. Use the Edit menu to rotate a photo, crop a photo, or turn Photo Fix on and off.

•• Print documents and photos from software on a connected computer.

•• Make sure you have sufficient ink. To check the estimated ink levels, touch the Ink Level icon from the Home screen.

Note: Ink from the cartridges is used in the printing process in several ways, including in the initialization process, which prepares the printer and cartridges for printing, and in the printhead servicing process, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, visit www.hp.com/go/inkusage.

•• When installing new cartridges, remove the piece of protective plastic tape and the orange cap before inserting the cartridge.

Copy text or mixed documents

•• Make color or black and white copies. Click the Settings button on the Copy screen to do the following:

- Change copy quality - Set paper size and paper type

- Specify 2-sided option - Select enhancement

•• Load your original at the right front corner of the glass (print-side down) or in the automatic document feeder (print-side up).

Scan to a computer or memory card

•• To scan photographs or documents, touch Scan from the Home screen to start a scan:

1. Load your original at the right front corner of the glass (print-side down) or in the automatic document feeder (print-side up).

2. Select the destination by touching either Memory Card or Computer.

3. To scan to a computer, select the computer, and then select a scan type to start the scan.

•• If your computer is not listed, make sure the printer is connected to your computer either on a wireless network or

through a USB cable. If the printer is connected to your computer through a USB cable, you can start your scan immediately from the printer display.

•• For best scanning results, keep the glass and the back of the lid clean. The scanner may interpret any spot or mark

detected as part of the scan image.

•• If you want to adjust scan size, output type, scan resolution, file type, and other settings, start scan from the printer

software.

English

Setup troubleshooting

Auto Wireless Connect (for computers connected wirelessly to a network)

Auto Wireless Connect automatically configures the printer with your wireless network settings. Follow the instructions on the printer display to set up the printer hardware, and then insert the printer software CD. The software guides you through the software installation. If the Auto Wireless Connect method does not apply to your configuration or operating system, the software will guide you through another wireless installation method. For more wireless installation information, visit the HP Wireless Printing Center website (www.hp.com/go/wirelessprinting).

English

If you are unable to print...

Check for error messages and resolve them. If you are still unable to print, try the following in order:

Windows Mac

Make sure that your HP Photosmart is set as the default printer and is not offline:

1. On the Windows taskbar, click the Start icon.

2. Then click:

•• Devices and Printers (Windows 7

•• Printers (Windows Vista

•• Control Panel > Printers and Faxes (Windows XP

Look for your printer to see if it has a check mark in a circle next to it. If not, right-click the printer icon and select Set as default printer from the menu.

To check that your printer is not off-line, right-click the printer icon and ensure that Use Printer Offline and

Pause Printing are not selected. If you still can’t print, or if the Windows software

installation failed:

1. Remove the CD from your computer’s CD drive, and then disconnect the printer from the computer.

2. Restart the computer.

3. Temporarily disable any software firewall and close any anti-virus software.

4. Insert the printer software CD into your computer’s CD drive, then follow the onscreen instructions to install the printer software. Do not connect the USB cable until you are told to do so.

5. After the installation finishes, restart the computer and any security software you disabled or closed.

)

Check your print queue:

1. In System Preferences, click Print & Fax.

2. Click the Open Print Queue button.

3. Click a print job to select it.

4. Use the following buttons to manage the print job:

•• Delete: Cancel the selected print job.

)

•• Resume: Continue a paused print job.

5. If you made any changes, try to print again.

Restart and reset:

1. Restart the computer.

2. Reset the printer: a. Turn off the product and unplug the power cord. b. Wait a minute, then plug the power cord back in

and turn on the product.

If you are still unable to print, uninstall and reinstall the software.

To uninstall the software:

1. Disconnect the printer from your computer.

2. Open the Applications: Hewlett-Packard folder.

3. Double-click HP Uninstaller. Follow the onscreen

instructions.

To install the software:

1. Insert the CD into your computer’s CD drive.

2. On the desktop, open the CD, then double-click HP

Installer.

3. Follow the onscreen instructions.

Networked printer use and troubleshooting

Get help from Wireless Printing Center

The HP Wireless Printing Center website (www.hp.com/go/wirelessprinting) is an online reference guide to setting up your home network and HP printer for wireless printing. This website helps you do the following:

•• Prepare your wireless network.

•• Set up your printer.

•• Reconfigure your system.

•• Troubleshoot your setup, including using the Windows Network Diagnostic Utility.

•• Understand firewalls and security information and settings.

Change from USB to wireless network connection

If you initially set up your printer using a USB connection to your computer, you can switch the connection to a wireless network connection by following these steps.

Windows Mac

To change from USB to wireless connection:

1. From your computer, click Start > All Programs >

HP > HP Photosmart 7510 Series > Printer Setup & Software.

2. Click Convert a USB connected printer to wireless.

Keep your USB cable connected until prompted to disconnect it.

3. Follow the instructions on the screen.

Share your printer with multiple computers

If you already have your printer connected to your wireless network and want to share it with other computers connected to the same network, you need to install the printer software on other computers. During the software installation, select the Network (Ethernet/Wireless) connection and enter the IP address of the printer when prompted, and then follow the instructions on the screen to finish installing the printer software.

If you cannot connect the printer to the network…

•• The wireless radio of your printer might be off. Check the connection by doing one of the following:

•• Check the Wireless LED status. If the LED is on and steady, the radio is on and connected to the network. If the

light is blinking, the radio is on but the printer is not connected to the network.

•• Check the printer settings. From the printer display, touch the Wireless icon, if it shows Not Connected, touch Settings, then touch Wireless Connection, and then touch On.

•• Print a wireless test report to check that your printer is on the network.

1. From the Home screen on your printer display, touch the Wireless icon and then touch the Settings button.

2. Touch Wireless Network Test. The Wireless Network Test Results page is printed.

•- Check the top of the report to see if something failed during the test.

•- See the DIAGNOSTICS RESULTS section for all tests that were performed, and whether or not your printer

passed.

•- Find out the Network Name (SSID) to which your printer is currently configured for connection, plus Hardware

Address (MAC), and IP Address from the CURRENT CONFIGURATION section.

•• Network Diagnostic Utility (Windows only) can help solve many common network printing issues. Download the Network Diagnostic Utility from www.hp.com/go/wirelessprinting, and run it on your computer.

To change from USB to wireless connection:

1. On the HP Photosmart display, from the Home screen,

touch the Wireless icon and then touch Settings.

2. Touch Wireless Setup Wizard.

3. Follow the steps in the Wireless Setup Wizard to

connect the printer.

4. Use HP Setup Assistant in Applications/Hewlett- Packard/Device Utilities to change the software connection to this printer to wireless.

English

Networked printing troubleshooting

Connection and security tips

Check for and resolve the following possible conditions:

•• Your computer might not be connected to your network. Make sure that the computer is connected to the same network

to which the HP Photosmart is connected. If you are connected wirelessly, for example, it is possible that your computer or your printer is connected to a neighbor’s network by mistake.

•• Your computer might be connected to a Virtual Private Network (VPN). Temporarily disable the VPN before proceeding

English

with the installation. Being connected to a VPN is like being on a different network; you need to disconnect the VPN to access the product over the home network.

•• Security software might be causing problems. Security software installed on your computer is designed to protect your

computer against threats that can come from outside your home network. A security software suite can contain different types of software such as an antivirus, antispyware, firewall and child protection applications. Firewalls can block communication between devices connected on the home network and can cause problems when using devices like network printers and scanners. Problems that you might see include:

•- The printer cannot be found over the network when installing the printer software.

•- You suddenly cannot print to the printer even though you could the day before.

•- The printer shows that it is offline in the Printer and Faxes (Windows XP) , Devices and Printers (Windows 7), or

Print & Fax (Mac) folder.

•- If you have an All-in-One, some functions work, like print, and others don’t, like scan. A quick troubleshooting technique is to disable your firewall and check if the problem goes away. Here are some basic guidelines for using security software:

•- If your firewall has a setting called trusted zone, use it when your computer is connected to your home network.

•- Keep your firewall up to date. Many security software vendors provide updates which correct known issues.

•- If your firewall has a setting to not show alert messages, you should disable it. When installing the HP software

and using the HP printer, you may see alert messages from your firewall software. You should allow any HP software which causes an alert. The alert message may provide options to allow, permit, or unblock. Also, if the alert has a remember this action or create a rule for this selection, make sure to select it. This is how the firewall learns what can be trusted on your home network.

Find more information

Additional product information can be found in the electronic Help and Readme file. Note: If you did not install the electronic Help with the HP Photosmart software, you can install the electronic Help from the

software CD or the support website. To install Help from the HP Photosmart software CD, insert the CD, and then begin installing the software. To install Help from the support website, download the “Full Feature Software and Drivers” software from the HP support website at www.hp.com/support. In the screen showing recommended software, on Windows select the HP Photosmart 7510 Series Help option and on Mac select HP Recommended Software.

Learn about printer use, features, troubleshooting, notices, environmental, regulatory, and support information from the electronic Help. The Readme file contains HP support contact information, operating system requirements, and the most recent updates to your product information.

The electronic Help must be installed to view the European Union Regulatory Notice statement and compliance information. From the electronic Help, click Technical information > Regulatory notices > European Union Regulatory Notice. The Declaration of Conformity for this product is available at the following web address: www.hp.eu/certificates.

Windows Mac

To locate electronic Help after it has been installed: Click Start > All Programs > HP > HP Photosmart 7510

series > Help. Find Readme

Insert the software CD, open it on your desktop, doubleclick the ReadMe.chm located at the top-level of the software CD, and then select ReadMe in your language.

To locate electronic Help after it has been installed:

Click Help > Mac Help. In the Help Viewer, choose your HP product help from the pop-up menu.

Find Readme

Insert the software CD, open it on your desktop, and then open the Readme folder to find the file.

HP printer limited warranty statement

HP product Duration of limited warranty

Software Media 90 days Printer 1 year Print or Ink cartridges Until the HP ink is depleted or the “end of warranty” date printed

Printheads (only applies to products with customer 1 year replaceable printheads)

Accessories 1 year unless otherwise stated

A. Extent of limited warranty

1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.

2. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be interrupted or error free.

3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of:

a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; c. Operation outside the product's specifications; d. Unauthorized modification or misuse.

4. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option.

6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.

7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced.

9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.

10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer.

B. Limitations of warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

C. Limitations of liability

1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies.

2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

D. Local law

1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may:

a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer

(e.g., the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer

cannot disclaim, or allow limitations on the duration of implied warranties.

3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT

EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.

Dear Customer, You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your

country.

You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited Warranty.

Ireland: Hewlett-Packard Ireland Limited, 63-74 Sir John Rogerson's Quay, Dublin 2 United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN Malta: Hewlett-Packard International Trade B.V., Malta Branch, 48, Amery Street, Sliema SLM 1701, MALTA South Africa: Hewlett-Packard South Africa Ltd, 12 Autumn Street, Rivonia, Sandton, 2128, Republic of South Africa

on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with.

HP Limited Warranty

English

Web Services

What is ePrint?

HP’s ePrint service provides a safe and easy way to print by sending email to your printer’s email address. Send email and attachments from any email-capable device to the printer’s email address to print both the email message and recognized attachments. The printer’s address is assigned during the initial product setup when you enable Web Services.

English

Get started with ePrint

To use ePrint, your printer must be connected to an active network with Internet access, and you must setup an account on HP's ePrintCenter and add your printer to the account.

To enable ePrint from your printer display during initial setup:

1. Accept the terms of use. The ePrint information sheet prints, containing a printer code.

2. Got to www.ePrintCenter.com, click the Sign In button, and then click the Sign Up link on the top of the dialog window.

3. When prompted, enter the printer code to add your printer.

4. Follow the onscreen instructions to manage your ePrint settings.

•• HP ePrint provides industry-standard spam filtering and transforms email

and attachments to a print-only format to reduce the threat of a virus or other harmful content.

•• Print results may appear slightly different from the initial look, depending

on the original fonts and layout options used.

•• The ePrint service cannot prevent printing of objectionable or copyrighted

material.

To enable ePrint later:

1. Touch the Web Services button on the printer display.

2. Touch Settings.

3. Touch Enable Web Services.

4. Accept the terms of use. The ePrint information sheet prints, containing a printer code.

5. Got to www.ePrintCenter.com, click the Sign In button, and then click the Sign Up link on the top of the dialog window.

6. When prompted, enter the printer code to add your printer.

7. Follow the onscreen instructions to manage your ePrint settings.

Print the web without a computer

On your web-connected printer, touch the Apps icon on the printer display to print pages for the whole family.

•• Print calendars, notebook and graph paper, puzzles, Sudoku, cards, crafts, and more!

•• From the Apps menu, touch Get More to add more apps from the web.

Free product updates are provided with this service. Some updates may be required to enable certain functionality.

Use eFax

Send and receive faxes with eFax — without a phone line — using a web-based faxing service. This service is free when you send up to 20 pages and receive up to 20 pages per month. To register for eFax, visit www.eFax.com.

Note: eFax may not be available in all countries/languages.

+ 16 hidden pages

HP Photosmart 7510 e - C311a, Photosmart 7515 e - C311a Reference Guide

Specifications and Main Features

Frequently Asked Questions

User Manual