HP Pavilion User Manual

Quick Start Guide

The information in this document is subject to change without notice.

Hewlett-Packard

Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

HP shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of HP.

Hewlett-Packard Company Home Products Division P.O. Box 4010 Cupertino, CA 95015-4010 USA

Hewlett-Packard is a registered trademark of Hewlett-Packard Company in the United States of America and other countries/regions.

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Apparatus Claims of U.S. Patent Nos. 4,631,603, 4,577,216, 4,819,098, and 4,907,093 licensed for limited viewing uses only.

Other brand or product names are trademarks of their respective holders.

Start Here

Welcome

Thank you for becoming a member of the HP Pavilion home PC family. This “Start Here” section is an overview of some of the added software features and tools available on your HP Pavilion. The rest of this you information on how to use your computer. With this guide, you can use your computer with confidence.

Note:

computer may not match the screens pictured on these pages.

Quick Start Guide

The screens on your

gives

Start Here

Quick Start Guide

iii

Inventory Checklist

Power cord

Modem cable

Transformer (powered speakers only)

Speakers

The documentation includes:

Setup poster

Quick Start Guide

This

Support Guide,

warranty, license, regulatory, and safety information

Upgrading and Servicing the PC

(select models installed on PC, or in print) Read first, addenda, or other documents if applicable

HP DVD Writer Microsoft Windows XP Home Edition Start Here My HP Pavilion home PC

containing support,

guide

guide (select models)

brochure (select models)

guide

Documentation

Note:

Your contents may vary.

Keyboard

Mouse

HP Pavilion home PC

PC Back

Connect your keyboard, mouse, monitor, and modem as described in the setup poster. Turn on the computer for the first time and finish the registration process. Then, add a printer or other device, or install any software programs that came on CDs or DVDs included in the computer box (select models only).

Your computer may look different from the one shown here. Component, connector location, type, and number vary by model.

PS/2 keyboard

PS/2 mouse

Serial

Parallel

Audio Out

Audio In

Microphone

USB

Monitor

Start Here

SERIAL

ETHERNET

SERIAL

Joystick

Speaker out Ethernet

TV out

OUT

Telephone

Modem

Quick Start Guide

PC Front

Your computer may look different from the one shown here. Component, connector location, type, and number vary by model.

Lower front cover opened to show connectors

CD storage

cd-rom or hp cd-writer drive

dvd-rom or hp dvd writer drive

Diskette drive

On button

SERIAL

USBIEEE 1394

Serial

HP Pavilion home PC

PC Back Connections

Your computer may look different from the one shown here. External components shown in the following figure are not included with the PC. Back connector location, type, and number vary by model.

Note:

Before using your components, you may need to install the software that came with the component.

Start Here

Quick Start Guide

vii

PC Front Connections

Serial

Your computer may look different from the one shown here. External components shown in the following figure are not included with the PC. Front connector location, type, and number vary by model.

Note:

Serial

Before using your components, you may need to install the software that came with the component.

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HP Pavilion home PC

Start Here

Quick Start Guide

Internet

Click Start, choose All Programs, and then click Easy Internet Sign-up for

a simple step-by-step wizard to guide you through setup for the Internet and e-mail.

For information about modem setup, the Internet, and e-mail, see the related chapters inside this guide. You can also find helpful information by clicking Start, Help and Support, and then My HP Pavilion PC.

HP Pavilion home PC

HP Desktop

The HP desktop has shortcut icons that make it easy to find the things you need. Click the icon to find out more information about that program.

The screen on your

Note:

computer may not match the screen pictured here.

Help and Support

Easy Internet Sign-up

HP Tour Guide

Start Here

Start button

Taskbar

System tray

Quick Start Guide

HP Center

Find the latest music software and services

See more buttons

Manage your personal finances

Click Start, choose All Programs, hp center, and then click hp center again. Get the latest support updates and receive great Internet deals on shopping, personal finance, music, and entertainment.

Get great offers from HP and HP partners

Find help and support when you need it

Customize ticker

View ticker display

Alerts you to new messages

Get hp center help

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HP Pavilion home PC

Start Menu

Click the Start button to view the Start menu, the entry point to everything on your computer. Look at the following pages to learn about important software programs and tools available to you.

Choose All Programs and then choose Hewlett-Packard to find HP-specific software.

All Programs

Start button

Note:

The screen on your computer may

not match the screen pictured here.

Start Here

Help and Support

Quick Start Guide

xiii

Help and Support

Click Start and then Help and Support to

learn about your computer and get your questions answered.

HP Pavilion information and support

Help and support news

xiv

HP Pavilion home PC

My HP Pavilion PC

Learn how to use your HP Pavilion home PC

Click Start, Help and

Support, and then My HP Pavilion PC for

detailed instructions and information about your HP Pavilion.

Start Here

Quick Start Guide

HP Instant Support

Send a help request

Click Start, Help and

Support, and then HP Instant Support.

Run tests yourself, or contact an HP Support analyst for help over the Internet.

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HP Pavilion home PC

Note:

HP Instant Support is not available in all models.

All Programs

Click Start and then choose All Programs to find all

the software programs on your computer. Choose Hewlett-Packard, and then click hp pavilion pc tools to find HP drivers and the HP Tour Guide.

Hewlett-Packard

All Programs

t button

Star

Note:

The screen on your computer may not match the

screen pictured here.

Start Here

hp pavilion pc tools

Quick Start Guide

xvii

HP Tour Guide

Click Start, choose All Programs, Hewlett-Packard, click hp pavilion pc tools, and then click hp tour guide.

Click the icon on the desktop (select models).

Let the HP Tour Guide show you the desktop and the basics of the Internet and e-mail.

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HP Pavilion home PC

Your HP Pavilion home PC Support Guide

You can get help over the telephone from HP.

See the included with the computer documentation for the terms of your HP Pavilion warranty coverage, for license information, and for support telephone numbers and addresses.

The operating specifications for the PC along with regulatory and safety information.

Support Guide

contains

hp pavilion home pc

support guide

where to get help

warranty and license information

declaration of conformity

operating specifications

regulatory and safety information

Note:

Start Here

Your document contents may vary.

Quick Start Guide

xix

HP Web Sites

Type these Web site addresses into the Address box of your Internet browser, and then press the Enter key on your keyboard to find helpful information from HP online.

www.hp.com

Go to HP’s main Web site for the latest information about your HP Pavilion home PC and all your HP products. Receive technical support, download software updates, and find out about HP’s home and business services.

www.hp.com/cposupport/ loc/regional.html

Use this worldwide direct link to HP’s Customer Care Web site for all your technical support needs.

www.myhpclub.com

Go to My HP Club Web site for new HP Pavilion owner information, tips and tricks, activities, special deals, sneak previews, and more.

Select your country/region

HP Pavilion home PC

Microsoft Windows XP Operating System

For questions about the Microsoft® Windows® XP operating system, try these sources of information:

Help and Support, for onscreen help and troubleshooting — click Start and then

Help and Support.

Start Here

Microsoft Windows

included with the computer documentation packet.

XP Home Edition Start Here

guide,

Quick Start Guide

xxi

Recovery System and Hard Drive Space

HP Pavilion home PCs with Windows XP feature a “recovery” partition included on the hard drive, thus eliminating the need for recovery CDs that may get lost or damaged. The recovery process from the hard drive (either application or operating system) offers the following advantages:

Selective: Ensures that the recovery data is matched to the particular HP Pavilion home PC model. You can easily recover only the application or system software you need.

Non-destructive: By recovering only the software you need, you preserve user data and files.

Fast: Recovering only the necessary software components, the recovery process is shorter and faster from the hard drive.

Instructions for using system recovery and application recovery are in your section “Using Application Recovery and System Recovery.” For information on viewing the space used by the recovery partition on the hard drive, as well as steps for deleting undesired software titles, refer to the section “Freeing Up Space on Your Hard Disk Drive.”

In the event of a warranty hard drive failure, standard warranty terms apply: a new “imaged” hard drive or replacement PC that includes the Windows XP operating system and the recovery partition, as well as all pre-loaded software programs.

Quick Start Guide

; refer to the

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HP Pavilion home PC

Recovery CDs

Consumers who wish to have recovery CDs may purchase those CDs for a minimal shipping and handling charge. Based on HP’s contractual agreements with its software partners, there are three approved scenarios in which customers may wish to order Recovery CDs from HP:

The original hard drive has failed and the customer does not want an imaged hard drive from HP (for example, out-of-warranty).

The original hard drive has been replaced by a larger capacity hard drive.

The original hard drive has been reformatted or re-partitioned.

Important: This recovery CD set is a complete image of the original HP Pavilion home PC hard drive contents and is matched to your model number. When using the recovery CDs to recover the hard drive, any files or software that you created, saved, or installed on the computer will be overwritten. Therefore, please remember to back up your files prior to using your recovery CDs.

To order recovery CDs, contact the HP Customer Care Center at 208-323-2551.

Start Here

Quick Start Guide

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HP Pavilion home PC

Contents

Start Here ........................................... iii

Introducing the Quick Start Guide......... 1

Safety Information................................................. 1

Using the Quick Start Guide .................................. 3

Finding Additional Information ............................... 4

Setting Up the Computer ......................5

Turning On the Computer for the First Time .............. 5

Registering with HP............................................... 6

Getting Help ........................................................ 7

Protecting the PC .................................................. 7

Working in Comfort .............................................. 8

Using the Computer ............................. 9

Introducing the Basics ........................................... 9

Windows Operating System .............................. 9

Start Menu ....................................................... 9

HP Center ...................................................... 10

Help and Support ........................................... 11

Using the Mouse ................................................ 12

The Scroll Feature ........................................... 13

The Autoscroll Feature ..................................... 14

The Panning Feature ....................................... 14

Using the Keyboard............................................ 15

Introduction.................................................... 15

Features ........................................................ 18

Buttons .......................................................... 19

Button Configuration ....................................... 22

Adjusting Speaker Volume ................................... 23

Using a Microphone ........................................... 24

Adjusting Microphone Volume.......................... 25

Turning Off the Computer .................................... 26

Putting the Computer into Standby and

Hibernation Mode .............................................. 27

Standby Mode ............................................... 27

Hibernation Mode .......................................... 28

Automatic Standby or Hibernation Mode .......... 29

Quick Start Guide

xxv

Contents

Setting Up and Using the Internet .......31

Introducing the Internet........................................ 31

What Is the Internet? ....................................... 31

What Is an ISP?.............................................. 32

What Is the World Wide Web? ........................ 32

What Is a URL? .............................................. 32

What Is an E-Mail Address?............................. 33

How Do I Search the Internet?.......................... 33

Setting Up the Modem ........................................ 34

Setting Up the Network Interface Adapter ............. 36

Setting Up Your Internet Account .......................... 39

Signing Up with an ISP Using

Easy Internet Sign-up....................................... 39

Connecting to the Internet.................................... 40

Using ISP-Provided Browser ............................. 40

Using Any Browser ......................................... 41

Visiting the Hewlett-Packard Web Site ................... 41

Viewing Online Manuals................................. 43

Sending and Receiving E-Mail ............................. 44

If the ISP Provides the Browser.......................... 44

If Using Outlook Express.................................. 45

Doing Common Tasks......................... 47

Inserting a CD or DVD .........................................47

Removing a CD or DVD .......................................48

Handling CDs.....................................................49

Playing Music CDs ..............................................49

Using MusicMatch Jukebox ..............................49

Using Windows Media Player ..........................51

Using the hp cd-writer Drive .................................52

Playing DVD Movies............................................53

Playing a DVD ................................................53

Viewing Help Information.................................54

Understanding DVD Terminology.......................55

Using the WinDVD Control Panel ......................55

Using Country/Region Codes ...........................56

Using the Combo Drive........................................57

Using the hp dvd writer Drive ...............................58

Playing VCD.......................................................58

Connecting External Components to

Your Computer....................................................59

Using HP Pavilion PC Tools ...................................64

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HP Pavilion home PC

Getting HP Updates for the PC............ 65

Informing You of Changes.................................... 65

Using HP Center for Updates from HP Messages .... 65

Starting HP Center .......................................... 66

Turning Off the HP Center Service .................... 67

Re-enabling the HP Center Service.................... 68

Resolving Problems............................ 69

Troubleshooting.................................................. 69

Using Application Recovery and

System Recovery................................................. 75

System Restore ............................................... 75

Application Recovery ...................................... 75

System Recovery............................................. 76

Freeing Up Space on Your Hard Disk Drive............ 78

Displaying Hard Disk Space ............................ 79

Increasing Available Hard Disk Space............... 79

Reinstalling Programs ...................................... 80

Index................................................. 81

Contents

Quick Start Guide

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HP Pavilion home PC

Introducing the Quick Start Guide

Safety Information

This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to earth, according to IEC 60950).

AC Power Safety Warning

Warning:

an AC outlet. The AC power cord is your HP Pavilion PC’s main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your system has a grounded plug. Always use the power cord with a properly grounded wall outlet to avoid the risk of electrical shock.

Install the computer near

Warning:

of an electric shock from the telephone network, plug your computer into the AC outlet before connecting it to the telephone line. Also, disconnect the telephone line before unplugging your computer from the AC power outlet.

Warning:

a voltage select switch for use in a 115 or 230 VAC power system. The voltage select switch has been pre-set to the correct voltage setting for use in the particular country/region where it was initially sold. Changing the voltage select switch to the incorrect position can damage your PC and void any implied warranty.

To reduce the possibility

Your system is provided with

Quick Start Guide

Introduction

Warning:

modem cord from the telephone system before installing or removing your computer cover.

Always disconnect the

Warning:

with the cover removed.

Warning:

user-serviceable. To prevent damage to the power supply, have a qualified person repair or replace it. All other components are user-serviceable.

Warning:

can damage disk drives, add-in cards, and other components. If an ESD station is not available, wear a wrist strap attached to a metal part of the computer. Place cards on a conductive foam pad or inside the card wrapper, if possible, but never on the card wrapper.

HP Pavilion home PC

Do not operate the computer

The power supply is not

Electrostatic discharge (ESD)

Using the Quick Start Guide

Thank you for purchasing the HP Pavilion home PC. We’ve made it easy for you to start using the PC right away. The setup poster shows you how to connect your computer, and this

Quick Start Guide

from there.

Note:

Be sure you set up the computer near a telephone line so that you can easily connect the modem for Internet access.

will help you continue

This

Quick Start Guide

will help you learn

how to:

Turn the computer on and off correctly.

Set up an Internet account and connect to the Internet.

Adjust the speaker volume.

Insert and remove a CD disc.

Use the CD-ROM, DVD-ROM, hp cd-writer, or hp dvd writer drive to play music, watch movies, or record information.

Use HP Pavilion PC Tools.

Save power with standby and hibernation modes.

Solve common problems.

Introduction

Quick Start Guide

Finding Additional Information

Look in the computer box for printed information that describes important details or updates regarding your model PC.

You can find online guides and information for your PC at the HP Customer Care Web site. To find online manuals for your PC:

Type

http://www.hp.com/cposupport/eschome.html

You can find additional information about the PC in the onscreen Help and Support Center, which

Start

, and then

is on the computer. Just click

Help and Support

click

You can find information about accessing internal parts of the computer chassis in the

Upgrading and Servicing the PC

guide included with your PC (select models installed on your system, others printed). To view guides installed on your PC, refer to “Using HP Pavilion PC Tools” on page 64.

Note:

The procedures in the

guide require you to turn off the PC and

the PC

disconnect it from any Internet and network connections, and from power. If the guide is installed on your computer, be sure to print it for future reference.

HP Pavilion home PC

Upgrading and Servicing

into your browser address box, and press the Enter key on your keyboard.

In the QuickFind box, type your product name

or number (

Pavilion 712a

, for example). The product number is on the lower front of the PC chassis.

Click product support for your language

when the Results window appears. Click manuals to see a list of manuals for

your PC.

Setting Up the Computer

Follow the steps shown on the setup poster to set up the computer in your work area. Then read the topics in this section that describe how to turn on the computer for the first time, and finish the registration process.

After registering, install any software programs that came on CDs or DVDs included in the computer box (select models only).

Note:

When you have completed these steps, you may add any printer, scanner, camera, or other peripheral equipment you have for your system.

Refer to “Connecting External Components to Your Computer” on page 59 for connector information.

Some programs come preinstalled on the PC. Before installing a program, check to see if it already installed on your system.

Turning On the Computer for the First Time

After you’ve completed connecting the components of the HP Pavilion by using the steps illustrated on the setup poster, you’re ready to turn on the computer.

First, press the Power button on the monitor. Then, to turn on the computer, press the On button on the front of the PC.

Note:

The power supply is pre-set for the country/region in which you purchased the HP Pavilion. If you move to another country/region, please make sure you check its voltage requirements before plugging your PC into an AC power outlet.

Quick Start Guide

Setup

Your computer may look different from the ones shown here.

On button

When you first turn on the computer, a series of startup screens appears. To proceed with the

initial Microsoft

Windows® setup, you must

answer a few questions.

Registering with HP

As part of the initial setup in some countries/regions, you will be prompted to register the computer with HP. It’s important to register so that you can be notified of changes and updates to the HP Pavilion. This information also assists HP Customer Care if you ever need to call for support.

We recommend that you register the HP Pavilion at this time. You can register any of these ways:

When you first start up your computer, follow the onscreen instructions and register as soon as you have a modem connection.

Double-click the registration icon on your desktop, and follow the onscreen instructions.

Go to the HP Web site, and register online at http://register.hp.com

HP Pavilion home PC

Getting Help

You can get help over the telephone from HP. See the computer documentation for the terms of your HP Pavilion warranty coverage and for support telephone numbers.

Support Guide

included with the

Protecting the PC

HP provides a virus-scanning software program to help protect your PC (select models only). The program runs automatically when you start the computer.

The virus-scanning program manufacturer provides free virus scan updates through your Internet connection for 90 days after your HP Pavilion home PC purchase. You can purchase a subscription service for updates after your initial free period expires.

New types of viruses are invented all the time. Be sure to get regular updates of your virus-scanning software from the program manufacturer.

If a software program or the operating system gets damaged, you can reinstall the software. Refer to “Using Application Recovery and System Recovery” on page 75 for details.

When your PC has software problems, it’s possible that a voltage spike, power outage, or brownout has occurred. Symptoms of voltage spikes include a flickering video display, unexpected computer startups, and the computer not responding to your commands. A voltage spike can occasionally corrupt or destroy files, so it is a good idea to consistently make backup copies of your data files. Prevent voltage spikes by installing a surge suppressor made for use with computers between the power outlet and the computer power cord.

Quick Start Guide

Setup

Working in Comfort

After assembling the HP Pavilion, but before you begin using the computer, make sure the computer and your work area are properly set up to maintain your comfort and productivity. Refer to “Working in Comfort” in the Help and Support Center for important ergonomic information. Just click

Support, My HP Pavilion PC

Working in Comfort

click

Start, Help and

, and then

50–70 cm

(20–28 inches)

0–15˚

HP Pavilion home PC

Using the Computer

Basics

Introducing the Basics

Windows Operating System

The operating system for your PC is Microsoft Windows XP. Windows displays the desktop on the monitor. The taskbar with the Start button appears at the edge of the desktop display.

Start Menu

Click the Use this menu to:

Select programs or documents.

Open the Help and Support Center.

Start a search.

Run a program.

Open the Control Panel to view or change settings.

The Start menu also displays the buttons and button to end your current computer session and to switch between users. Click the Tur n O ff Computer button to turn off the computer or to restart it.

Start

button to open the Start menu.

Turn Off Computer

Log Off

. Click the Log Off

Quick Start Guide

HP Center

The HP Center toolbar appears.

HP Center is a service that brings you support updates, special offers, and product news.

Note:

HP Center is not available in all models.

To open HP Center:

Click Start on the taskbar.

Choose All Programs.

Choose hp center, and then click hp

center again. The HP Center toolbar appears.

Right-click the HP Center icon in the

system tray area of the Start taskbar. Choose Open hp center.

HP Center displays different topics of information and then updates the information when new details become available. Display the information by using the HP Center buttons on the toolbar.

Downloads occur while you are connected to the Internet and your computer is idle. You can read HP Center content even when you are not connected to the Internet.

For more information, click the hp center logo on the HP Center toolbar and choose Help.

Alerts you to

new messages

hp center logo (Help)

HP Pavilion home PC

To view HP Center content, open HP Center and do any of the following:

When the alert exclamation point button on the toolbar turns red, click it to view new information.

Click a button on the HP Center toolbar, such as Finance or Music. The toolbar shows up to six buttons, based on your monitor resolution and desktop settings.

Help and Support

To open the Help and Support Center, press the Help button on your keyboard, or click on the taskbar and select

Help and Support

Help has information, tours, and tutorials. Help also has troubleshooting tools to assist you, including HP Instant Support.

Note:

HP Instant Support is not available in all models.

Start

Basics

Click the

down arrow

on the left end of the toolbar to select other buttons from a drop-down menu.

Click the toolbar, and then click

down arrow

on the left end of the

Customize

to add,

remove, or change the order of the buttons.

Click the the toolbar, and choose

hp center

logo on

Help

for detailed instructions.

Quick Start Guide

HP Instant Support

Using the Mouse

Note:

When you need assistance to solve a computerrelated problem, start HP Instant Support:

When you submit a problem to HP Instant Support, you communicate over the Internet with an HP Support analyst. The analyst will work with you until the problem is solved.

HP Instant Support is not available in all models.

Click Start on the taskbar, and click Help and Support.

Click HP Instant Support. Click Request Help. Follow the onscreen instructions to run a test

or submit a problem to HP Instant Support.

Your PC includes a mouse. When you move the mouse, its roller ball moves and causes the cursor on the screen to move. Use the mouse on a flat surface.

You may have an optical mouse that uses a light, instead of a roller ball, to sense movement. Use the optical mouse on an opaque surface.

Note:

The optical mouse cannot work on a glass, translucent, or reflective surface.

HP Pavilion home PC

Some computers include a scrolling mouse. Like an ordinary mouse, the scrolling mouse has two buttons on the top. Click the left mouse button to position the cursor or to select an item. Click the right mouse button to display a menu of commands available for the item you clicked.

Scroll wheel button

Left button

Right button

You can change the configuration of these two mouse buttons for left-handed use. Refer to “Reverse your mouse buttons” in the onscreen Help and Support Center.

Use the wheel button in the middle of the mouse to scroll or select items on the screen. You can use the scrolling mouse in these ways:

Scroll through a document without having to click the scroll bar on the screen.

Use the autoscroll feature to have the document scroll automatically.

Skim through a document.

The Scroll Feature

Click the left mouse button to place the cursor in the document. To scroll toward the beginning of a document, roll the mouse wheel up (away from you). To scroll toward the end of a document, roll the wheel down (toward you).

Basics

Quick Start Guide

The Autoscroll Feature

The Panning Feature

The autoscroll feature allows you to read through a document while the document scrolls automatically.

To use autoscroll, place the cursor next to the text where you want to begin scrolling and press the wheel button once. An autoscroll icon appears.

To begin scrolling, move the mouse in the direction you want to scroll. The farther you move the pointer from the starting point, the faster the document scrolls.

To stop autoscroll, press the wheel button again.

Use the panning feature when you want to skim through a document.

To use panning, press and hold down the wheel button.

Slowly move the mouse in the direction you want to scroll. The farther you move the pointer from the starting point, the faster the document pans.

To stop the panning feature, release the wheel button.

HP Pavilion home PC

Using the Keyboard

Alphanumeric keys

Introduction

The keyboard has an arrangement of standard keys and special buttons.

The illustrations show the location of the keys and buttons. The location of keys or buttons on your keyboard may vary from the illustrations.

Basics

The alphanumeric keys are the main keys found on a standard typewriter.

Quick Start Guide

Function keys

Arrow keys

The function keys are the F1 through F12 keys located above the main keys. Pressing F1 displays a Help window for the software program being used. Pressing F3 displays a search window. F1 and F3 are available at all times. Other function key operations may depend on what software program you are using.

HP Pavilion home PC

The arrow keys are controls for up, down, right, and left. You can use these keys instead of the mouse to move the cursor for navigation in a Web site, in a document, or in a game.

Numeric keys

Special buttons

Basics

When the Num Lock LED (light-emitting diode) on the keyboard is on, the numeric keys are the number keys and arithmetic functions found on a basic calculator. When the Num Lock LED on the keyboard is off, the numeric keys are directional keys used during games or to move the cursor. Press the numeric key functions.

Num Lock

key to lock and unlock the

The special buttons are at the top of the keyboard. (Some models have some of these special buttons on the left side of the main keys.) These buttons operate a CD-ROM or DVD-ROM player, connect you to the Internet, or provide quick access to specific functions. To find out what each special button does, see “Buttons” on page 19.

Quick Start Guide

Features

Note:

Your keyboard may not have all the features listed.

Your keyboard enables you to:

Adjust speaker volume.

Mute speaker sound.

Start and stop playing a CD or DVD, skip to different tracks, and eject the disc tray.

Connect to the Internet (if you have an established Internet account).

Search for information on the Internet.

Customize the buttons to open programs and connect to Internet Web sites.

Place the PC into standby to save power.

Get support information.

Find a file or program on the hard drive.

Print.

HP Pavilion home PC

Buttons

The top of the keyboard has a number of special buttons.

Standby

Help

HP Club

Print Sports

HP Picture

Toolkit

Shopping

Finance

Connect

Chat

E-Mail

Media

Controls

Volume Control

Music

Basics

Mute

Note:

Some buttons may be labeled differently on your keyboard.

Quick Start Guide

Icon Feature Description

Standby Puts PC into power-saving mode (screen is blank but PC is still on). To make screen

reappear, press any key on keyboard, or press Standby again. May take 10–30 seconds before screen reappears.

Help Opens the Help and Support Center.

HP Links to HP Web site.

Print Prints documents from most programs.

HP Picture Toolkit Opens HP Picture Toolkit view. Can be reconfigured.

Shopping

Sports

Finance

Connect

Chat

E-Mail

HP Pavilion home PC

Goes to popular Web sites. Can be reconfigured to open any site or application.

Icon Feature Description

Media Controls (cd/dvd/mp3)

Volu me co ntro l (Volume knob or Volu me Up and Volu me Do wn buttons)

Music Starts MusicMatch Jukebox or Windows Media Player. Can be reconfigured.

Mute Turns speaker sound on and off.

Operates CD or DVD player: open and close top disc tray, skip tracks, pause, and stop.

Volu me k no b:

volume when turned counterclockwise. Can be turned indefinitely, even after maximum sound has been reached.

Volume Up and Down buttons:

volume and the Volume Down

Increases speaker volume when turned clockwise and decreases

Press the Volume Up

button to decrease volume.

button to increase

The Internet buttons will work only if you have established an Internet connection and have signed up with an Internet Service Provider (ISP).

Basics

Quick Start Guide

Button Configuration

You can reconfigure the special buttons on the keyboard to open different programs or files, or to connect to favorite Web sites.

Start

Click Choose Click

if present. Double-click In the Keyboard Properties window that

appears, click the

on the taskbar.

Control Panel

Printers and Other Hardware

Keyboard

Buttons

tab.

Double-click the button you want to change. The button configuration window opens.

Choose the button capability from the dropdown list. Enter the Display Label and the Address. (For a Web site, enter the complete Web site URL in the Address box.)

Click OK.

On the Buttons tab, click

Repeat steps 6 through 9 for each button you want to reconfigure.

Click OK when you are finished reconfiguring the keyboard.

Apply

HP Pavilion home PC

Adjusting Speaker Volume

The HP Pavilion includes a set of stereo speakers that you can either attach to the monitor (select models only) or place on the desk. For details on connecting the speakers to the PC, see the setup poster.

You can adjust speaker volume by:

Using the volume knob or buttons on the keyboard.

Using the volume knob on the speakers (select models only).

Using the Volume icon on the taskbar.

If you do not see this Volume icon, click

Start Control Panel, Sounds, Speech, and Audio Devices

Sounds and Audio Devices

click

, if present, and then double-

to open the Sounds and Audio Devices Properties window. Select the

taskbar

Place volume icon in the

check box. Click

Apply

, and then click OK. The Volume icon appears in the taskbar.

Note:

Some applications may result in low volume, even when the volume knob is turned to its maximum position. If this is the case, double-click the Volume icon on the taskbar and increase the Volume settings in the Volume settings window.

Basics

Quick Start Guide

The two ways to use the Volume icon are:

Click the

Drag the Volume slider up to increase

Volu me

icon on the taskbar.

the volume or down to decrease the volume.

When you are satisfied with the sound level, click outside the Volume window to close this window.

Using a Microphone

Your HP Pavilion home PC comes with one microphone connector in the back of the PC. Your computer may have another microphone connector in the front of the PC under the access door or on the monitor. Only one microphone connector works at a time. The back connector is already set up to work.

Double-click the Volu me icon on the

taskbar. The Volume Control settings window opens.

Drag the Volume slider up to increase the

volume or down to decrease the volume of a specific sound control.

When you are satisfied with the sound level,

click the Close box (the X in the corner) to close this window.

HP Pavilion home PC

If you would prefer to connect a microphone to the front of your PC, follow this procedure to select the working microphone:

Note:

If you connect your microphone to the back of your PC, you do not need to perform this procedure.

Double-click the Volu me icon on the taskbar. The Volume Control settings window opens.

Note:

In the Volume Control window, select

If you do not see this Volume icon, click

Control Panel, Sounds, Speech, and Audio Devices Sounds and Audio Devices

Sounds and Audio Devices Properties window. Select the

taskbar

click OK. The Volume icon appears in the taskbar.

, if present, then double-click

Place volume icon in the

check box. Click

Apply

Options and click Properties.

Adjust volume for

, click Recording.

Start

to open the

, and then

Select the

Alternate Microphone

check box. Click Close.

Click X (Close) on the upper-right corner of

Basics

the Recording Control window.

Adjusting Microphone Volume

If you need to adjust the volume of the microphone, whether it is connected to the front of the computer or to the back, follow the procedure below:

Show the following volume controls

, select

the Microphone check box. Click OK.

Select Options from the Recording Control

window, and click Advanced Controls. Click the Advanced button.

Double-click the Volu me icon on the

taskbar. The Volume Control window opens.

In the Volume Control window, select

Options and click Properties. In

Adjust volume for

, click Recording.

Quick Start Guide

Show the following volume controls

In the Microphone check box.

Click OK.

Adjust the volume of Microphone

dragging the volume control slider.

Note:

If the volume is now acceptable, proceed directly to step 10.

To make finer adjustments to the sound, click the Advanced button, and then select the Boost check box

Click Close. Repeat step 6, if needed. Click X (Close) on the upper-right corner of

the Volume Control window.

Balance by

, select

Turning Off the Computer

You can turn off the computer without pressing any buttons on the computer chassis.

Close any open software programs. To

close programs, click X in the upper-right corner of each window.

Click Start on the taskbar.

Click Turn Off Computer, at the bottom of

the menu. Click Tur n Of f.

Turn off the monitor.

For information on alternatives to turning off the computer, see the next section “Putting the Computer into Standby and Hibernation Mode.”

HP Pavilion home PC

Putting the Computer into Standby and Hibernation Mode

As an alternative to shutting down the computer, you can put the PC in standby mode. To conserve power, you can automatically put the computer into standby and then hibernation by setting the power management timers.

Standby Mode

When the computer is in standby mode, it goes into a low-power state and the monitor is blank as if it’s turned off. The next time you use the computer, any programs, folders, and documents that were open before you put the computer in standby will be available. With standby mode, you can save electricity without having to wait for the PC to go through the normal startup routine when you turn it on.

Standby mode also allows faxes to come through to the computer, and it enables the PC to automatically retrieve e-mail messages and download information from the Internet, if you have programmed the computer to do so.

To manually put the computer in standby:

Press the Standby button on the keyboard. The screen goes dark, and the computer goes into standby mode.

When you want to use the computer again, press a key on the keyboard, or press the Standby button. The screen display reappears just as you left it.

Another way to manually put the computer into standby is to:

Start

Click

Turn Off Computer

Click

Stand By

Click

on the taskbar.

Basics

Quick Start Guide

If the computer does not work properly when you wake it from standby, reset the computer: press and hold the On button on the front of the PC for approximately 5 seconds until the system turns off. Then turn the computer back on.

Note:

Using the On button to reset the system is not recommended and should be used only as a last resort.

Hibernation Mode

Note:

When you want to use the computer again

Hibernate

set up your computer for hibernation; refer to steps 1 through 6 of “Automatic Standby or Hibernation Mode” on page 29.

is not present, you first need to

after hibernation, press the On button on the front of the PC.

If the computer does not work properly when you wake it from hibernation, restart the computer:

When the computer is in hibernation mode, it saves everything that is in computer memory to the hard disk, turns off the monitor and the hard disk, and then turns itself off. When you turn on the computer, everything (programs, folders, and documents) is restored to the screen.

To manually put the computer into hibernation:

Click Start on the taskbar.

Click Turn Off Computer.

Press the Shift key on the keyboard and click

Hibernate.

HP Pavilion home PC

Click Start on the taskbar.

Click Turn Off Computer.

Click Restart.

Automatic Standby or Hibernation Mode

To automatically put the computer into standby or hibernation mode, modify the power management settings:

Start

Click Click Click

on the taskbar.

Control Panel

Performance and Maintenance

if present.

Click the Power Schemes tab to set the

timers for standby and/or hibernation. In the Power Schemes box, select a power scheme from the drop-down list. Choose the timers:

To turn on auto-standby for the computer,

Basics

click a time (such as After 30 mins) in the System standby list.

To set the timer for auto-hibernation, click

the time to elapse before hibernation in the System hibernates list.

Double-click

Check if the auto-hibernation feature is enabled by clicking the and seeing if a check mark is in the

hibernation

Power Options

Hibernate

tab,

Enable

check box. If necessary, enable the feature by clicking the check box so that a check appears in it.

If you changed the

Enable hibernation

check

box, click Apply.

Note:

Click OK.

If both standby and hibernation timers are set, the system hibernation timer must be set for a longer time than the system standby timer.

Quick Start Guide

HP Pavilion home PC

Setting Up and Using the Internet

Your HP Pavilion comes with:

Access to the ISPs in your area. Some ISPs offer a traditional dial-up service, and others offer faster technologies such as Digital Subscriber Line (DSL) and cable. (DSL, ADSL, and cable ISPs are not available in all countries/regions.)

Internet Explorer Web browser.

Outlook Express e-mail software program.

V.90 modem and modem software (not available in all models).

LAN (local area network) card (select models only).

Special keyboard buttons to access the Internet.

Introducing the Internet

What Is the Internet?

The Internet is a group of computers that communicate with each other through telephone lines, digital service, or cable lines. Each Internet computer is independent, and its operators choose which files to make available to users of the Internet. To connect your PC to the Internet and use the information and services available there, you need an ISP.

Quick Start Guide

Internet

What Is an ISP?

What Is the World Wide Web?

Internet Service Providers (ISPs) are businesses that give you access to the Internet, and most of them provide an electronic mail service (e-mail). There is usually a monthly fee for this service.

The types of connection vary and may be a telephone dial-up modem, a LAN (local area network), cable modem, or DSL (Digital Subscriber Line).

When your computer connects to the Internet, it is actually communicating with the ISP’s Internet computer. The ISP verifies your account and then provides you access to the Internet. You use a Web browser program to search, find, and display Web site information. Some ISPs allow you to use the browser program of your choice. Some ISPs provide their own browser.

The World Wide Web (WWW), also called the Web, is a public part of the Internet used by individuals, companies, governments, and organizations. These individuals and groups have created millions of Web site pages in support of their activities.

A Web page is a file or group of files that a user can access by entering the Web page’s file location, or URL.

What Is a URL?

The URL (Uniform Resource Locator) identifies a file location, typically in the form

http://www.name.extension

HP Pavilion home PC

The URL contains the protocol and the pathway to a site and may include the path to a specific

dot,

file within that site. Each period, or URL separates elements within the address. For example, you will see the URL extension used by companies. When you enter the URL into your browser Address box and press the Enter key on your keyboard, the browser contacts that location and displays the Web page for you.

in the

.com

What Is an E-Mail Address?

When you use e-mail, your e-mail address identifies the electronic post office box where people can send you electronic mail. E-mail addresses have the form

name@domain_name

The

domain name

ISP or organization, and includes an extension identifying the kind of organization the ISP is.

is usually the name of the

For example, if your name is Jane Jones and XYZ is your ISP, your e-mail address might be

JaneJones@xyz.com

with the extension a business. For information on using e-mail, see “Sending and Receiving E-Mail” on page 44.

.com

indicating that XYZ is

How Do I Search the Internet?

The browser program you use includes a Search feature. You may need to click a button or select the feature from a menu to display it, depending on the type of browser program it is.

The Search feature provides a box where you enter a question or a word that describes the information you want to find. If you enter one or a few general words, you may get many general results. If you enter several precise words, you usually get fewer but more specific results.

Internet

Quick Start Guide

The Windows Search feature includes direct access to the Internet Explorer Search. (If the ISP provides the browser, you may not be able to use Internet Explorer to search the Internet.) To begin a search:

Start

Click Click Click

to scroll down in the list to see this option.) Type a word or question into the Search box. Click

on the taskbar.

Search Search the Internet

. (You may have

Setting Up the Modem

The modem is used for connecting to an ISP that provides telephone dial-up connection to the Internet. There are other ways to connect to the ISP that do not use the telephone modem, such as a LAN (local area network) or DSL (Digital Subscriber Line). See ”Setting Up the Network Interface Adapter” on page 36 if you are connecting through a LAN. Check with your ISP for specifics on your connection.

Note:

Your computer may not come with a modem.

The computer connects to the Internet (if needed), performs the search, and displays the results. Click a link in the results list to display the Web page.

There are also Web sites specifically created for searching the Internet. These are called

engines.

to find information.

Search engines use a number of ways

HP Pavilion home PC

Before you can connect to the Internet and send or receive e-mail and faxes using telephone dial-up, you must connect the telephone line to the modem, which is in the computer.

The setup poster shows you how to plug in a modem/telephone cable to the computer modem connector and to your telephone line wall jack connector.

To identify the modem connector, look at the back panel of the computer. The modem looks similar to one of the following illustrations.

Telephone Line switch

Note:

Your computer may have only one modem/telephone connection.

Modem connector

To connect the cable between the modem and the telephone line:

Plug one end of a modem cable into the Line

connector on the back of the computer. This

Line

connector is labeled with either

or a jack

symbol. Plug the other end of the cable into the

telephone line jack on the wall.

Quick Start Guide

Internet

On modems with a Telephone Line switch, make sure the switch is in position 1.

Back of PC

Telephone (optional)

Line

You can also connect a telephone to the other connector on the modem (optional). By connecting a telephone to the modem, you can make regular (voice) telephone calls when you are not using the modem — even if the computer is turned off.

Telephone cable (optional)

HP Pavilion home PC

Telephone (optional)

Modem cable

Wall jack

Setting Up the Network Interface Adapter

The network interface adapter (also called a

NIC

network interface card, or high-performance connection to an Ethernet (10BaseT) or Fast Ethernet (100BaseT) network. After this adapter is connected to a LAN (local area network), you will be able to get a highspeed connection to the Internet through the LAN. For information about high-speed providers, click the easy Internet sign-up icon found on the desktop or in the Start menu under All Programs.

) provides a

This network connection also allows you to share printers, data, and other devices among your PCs.

Note:

Your computer may not come with a network interface adapter.

To connect the network interface adapter to the network:

Plug the network cable into the RJ-45 port on

the network adapter. The port is located on the back of the computer.

Locate the RJ-45 port on the back of the computer. (Refer to the illustration that matches your system.)

RJ-45 port

Note:

Plug the other end of the network cable into

Do not connect a telephone cable (RJ-11 connector) to the network adapter port (RJ-45).

a 10BaseT or a 100BaseT port on the network hub.

Note:

The hub is a device to which all computers on the network are connected.

Warning:

cable into a telephone jack. Although the plug on the network cable looks similar to the plug on a telephone cable, they are not the same.

DO NOT plug the network

Quick Start Guide

Internet

With the computer turned on, check the LEDs (light-emitting diodes) on the network adapter. The LEDs on each type of network adapter are described below. (Refer to the illustration that matches your system.)

LEDs

10 LNK

— Lit green when connected to a

10BaseT port

100 LNK

— Lit green when connected to

a 100BaseT port

ACT

— Lit during network data transfer

activity

LEDs

100

— Lit green when connected to a

100BaseT port

LINK

— Lit green with valid network

connection

LINK

— Lit green with valid network

connection

ACTIVITY

— Lit yellow during network

data transfer activity

LEDs

HP Pavilion home PC

Setting Up Your Internet Account

Before you can connect to the Internet, you need to sign up with an Internet Service Provider (ISP).

HP has made arrangements with leading ISPs in your area to help you sign up for Internet service. Use Easy Internet Sign-up to sign up with an ISP. The software programs for available ISPs are part of your system.

The Windows desktop may have a folder called Online Services, which includes icons for accessing various online services. These icons are part of the Windows operating system, but they are not functional in all countries/regions.

Signing Up with an ISP Using Easy Internet Sign-up

Easy Internet Sign-up helps you sign up for a new Internet account, set up an existing account, or configure Internet access using a LAN (local area network), cable modem, or DSL (Digital Subscriber Line).

Connect the telephone line to your modem. Refer to the setup poster and to “Setting Up the Modem” on page 34.

Note:

Open Easy Internet Sign-up:

If you decide to use a DSL or a cable Internet connection, contact your ISP for any specific software and hardware you may need.

Double-click the easy Internet sign-up icon.

Click Start on the taskbar. Choose All

Programs. Click easy Internet sign-up.

Internet

Quick Start Guide

The Easy Internet Sign-up screen appears.

Follow the onscreen instructions.

Connecting to the Internet

A Web browser program searches for, finds, and displays Web site information. How you access and explore the Internet depends on whether you are using an ISP that provides the browser or an ISP that allows you to use any browser.

Using ISP-Provided Browser

If you have signed up for an ISP that provides the browser, you can open the browser program and connect to the Internet by using either of the following methods:

Double-click the ISP-provided icon on the desktop.

Press the Connect (or Internet) button on the keyboard.

HP Pavilion home PC

Using Any Browser

If you signed up for Internet access with an ISP that allows any browser, use Internet Explorer or another Web browser to explore the Internet. To connect to the Internet, use either of the following methods:

Once you are connected to the Internet, your browser displays your designated home Web page.

Start

Click

All Programs Explorer

on the taskbar, choose

, and click

Internet

Press the Connect (or Internet) button on the keyboard.

You can go to a particular Web site by entering the address (such as http://www.hp.com) in the Address box in the Web browser and pressing Enter on your keyboard. Or, you can use the browser Search tool to search for references to a specific word or phrase on the Web.

Visiting the Hewlett-Packard Web Site

Internet

The Hewlett-Packard Web site is dedicated to HP Pavilion home PC owners and to the entire HP product line. There you will find the latest news and information about all of your HP products. You can receive technical support, download software and driver updates, and find out about HP’s home and business services.

Quick Start Guide

To go to the HP Web site:

Establish a connection to the Internet.

Type

http://www.hp.com

into your Web browser Address box, and press the Enter key on your keyboard.

Select your country/region from the drop-

down list at the top of the page, and then click the blue arrow to the right of the list.

From this Web page you can select the following links:

Note:

These links may not be available in all countries/regions.

Products and Services: Find detailed information about all HP products and the various business and personal computing services HP offers.

Drivers: Download software and driver updates.

Support: Receive technical support and detailed product information such as hardware warranties, specifications, and instruction manuals. To go directly to the support Web page for your PC model and find online manuals for it, see “Viewing Online Manuals” on page 43.

HP Store: Buy products, supplies, and accessories online for your home, home office, or business. At this site you can find special offers on HP products, locate replacement parts, and get addresses of store and service locations that sell and repair HP products.

Solutions: Find technology tips, educational materials, and ideas you can use at home or at work. You can also register your other HP products.

Note:

For more information, refer to the HP Web site information located in the included with your HP Pavilion home PC.

Support Guide

HP Pavilion home PC

Viewing Online Manuals

Note:

View online manuals for your PC by going to the HP Web site:

Online

manuals

HP Pavilion home PC model numbers. Not all models have online manuals.

are associated with specific

To go directly to the English language support Web page for your HP Pavilion model and find online manuals for it, use the following steps:

Establish a connection to the Internet.

Type

http://www.hp.com/cposupport/eschome.html

Establish a connection to the Internet.

Type

http://www.hp.com

into your Web browser Address box, and press the Enter key on your keyboard.

Select your country/region from the drop-

down list at the top of the page, and then click the blue arrow to the right of the list.

Click Support, and then select your model.

into your Web browser Address box, and press the Enter key on your keyboard.

In the Quick Find box, type your product

name and number, and then press the Enter key on your keyboard. For example,

Pavilion xt865

Pavilion 7970

. The product

number is on the lower front of the PC chassis. When the results window appears, click

product support for your PC model (language).

Click manuals in the

Note:

Click a manual title to view it.

manuals

manuals associated with your model.

does not appear, there are no online

Ask a question

Quick Start Guide

box.

Internet

Sending and Receiving E-Mail

Your HP Pavilion home PC comes with an electronic mail (e-mail) software program from Microsoft called Outlook Express. Some ISPs use Outlook Express. Other ISPs provide their own e-mail program and Web browser, and they may not let you use Outlook Express or your preinstalled browser.

Microsoft Internet Explorer (included with your HP Pavilion) or other browser program (usually provided by an ISP).

A dial-up modem/telephone connection, or a network adapter connection from your PC to the ISP.

Note:

If you decide to use a DSL or a cable Internet connection, contact your ISP for any specific software and hardware you may need.

Note:

Some models have Microsoft Outlook instead of Outlook Express. For details on using Microsoft Outlook, open the Outlook program and access Help.

Before you can send and receive e-mail, you need:

An account with an Internet Service Provider (ISP).

HP Pavilion home PC

If the ISP Provides the Browser

Follow the ISP’s instructions to download its Web browser and e-mail program and to set up and use your e-mail account. You will then be able to send and receive e-mail each time you connect to your ISP.

If Using Outlook Express

Sending e-mail messages

After you sign up with an ISP and connect your modem, you can run Outlook Express from the Start menu.

The first time you start Outlook Express, the Internet Connection Wizard window opens if you are not already connected to the Internet. You will need to provide connection information such as an account name and password and the names of an incoming and an outgoing mail server to use Outlook Express. If you are unsure how to answer any of the questions, contact your ISP.

Open the Outlook Express program:

Click Start on the taskbar, and select

the Outlook Express icon.

Note:

Click the Create Mail button on the toolbar.

Type in, or select from an address book, the

You can also press the E-Mail button on the keyboard to open Outlook Express (select models only).

address of each recipient. Type the message title in the Subject box.

Type your message in the New Message

window.

Internet

Quick Start Guide

Click the

Send

button on the toolbar when

you’re finished.

If necessary, click the

Send/Recv

tool on the toolbar to send any messages stored in the Outbox.

Note:

When you compose a message without being connected to the Internet, the message is stored in the Outbox until the next time you log on to the Internet and connect to your ISP.

Receiving e-mail messages

Start Outlook Express. See instructions above.

If necessary, click the Send/Recv tool on the

toolbar to have Outlook Express deliver new messages from all listed e-mail accounts.

Click the Inbox folder to view the list of

incoming messages. Messages not yet read appear in bold on the screen.

Note:

Click a message once to view it, or double-

click the message to expand it and read it in its own window.

For more information about using Outlook Express, go to the Help menu within the program.

The messages stay in your Inbox until you delete them or move them to another folder.

HP Pavilion home PC

Doing Common Tasks

Inserting a CD or DVD

There are three basic types of compact disc (CD) drives: CD-ROM drives, which can read audio and data CD discs, CD-RW drives, which can

and

read DVD-ROM drives, which can read DVD discs. Select models have a DVD+R/RW drive, which can read and write CD and DVD discs. Some computers have a combo drive, which combines the functions of a CD-RW and DVD or a CD-RW and DVD+R/RW into one drive. On some PCs the CD-RW drive is labeled hp cd-writer and the DVD-RW drive is labeled hp dvd writer.

Note:

record audio and data CD discs, and

There are two types of DVD discs: DVD+R/RW and DVD-R/RW. DVD-R and DVD-RW discs do not work in the DVD+R/RW drive.

Make sure the computer is on.

Press the Eject button near the drive to eject

the disc tray.

Note:

Your computer may look different from the ones shown here.

On some PCs, the media drive is located behind a door on the front of the computer.

Eject button

Common Tasks

Drive door

Quick Start Guide

Remove the CD/DVD from its case, holding on to the disc edges only.

Gently place the disc in the tray with the label facing up.

You can also close the tray by clicking the close/open button on the control panel for the program (such as MusicMatch Jukebox or Windows Media Player) that controls the drive.

Close the disc tray by gently pushing the tray into the computer.

HP Pavilion home PC

Note:

For the top drive in the PC, you can close the tray by pressing the media control open/close button on the keyboard.

Removing a CD or DVD

Note:

You cannot remove a CD or DVD after you have turned off the computer, so make sure you do so before shutting down the computer.

Open the disc tray by pressing the Eject button.

Holding on to the disc edges only, lift the CD or DVD out of the tray.

Place the disc in its case. Close the disc tray by gently pushing the tray

into the computer.

Handling CDs

Playing Music CDs

To avoid damaging a CD, follow these guidelines:

Return the CD to the case when you are finished using it.

Handle the disc by its outside edges or center hole only.

Do not touch the unlabeled side of a CD or place the unlabeled side down on your desk. Doing so could scratch the surface of the CD.

Store CDs at room temperature.

The HP Pavilion includes MusicMatch Jukebox (select models) or Windows Media Player. This software lets you play music CDs.

Using MusicMatch Jukebox

This software lets you play music CDs, as well as record digital music files, create music CDs on your hp cd-writer drive, organize your digital music into libraries, and listen to music over the Internet.

If you are connected to the Internet when playing a music CD, MusicMatch Jukebox searches a CD database on the Internet, displays the song titles in the Playlist area, and then begins playing the CD. The next time you play this CD, you don’t need to be connected to the Internet — MusicMatch Jukebox keeps the song titles.

Common Tasks

Quick Start Guide

To play a music CD:

Insert the music CD into the drive. The MusicMatch Jukebox window opens.

If the MusicMatch window does not automatically open, click Start on the taskbar, choose All Programs, and then select MusicMatch Jukebox.

To control the CD currently in the drive,

click the buttons in the MusicMatch Jukebox window. To play a particular song, doubleclick its song title (or track number) in the Playlist. You can also control the CD using the media control buttons if your keyboard has them.

For more information on this software, refer to the online Help within the MusicMatch Jukebox program. To view the Help menu:

Insert a CD in the drive. The MusicMatch

Jukebox window opens.

If you are not currently connected to the

Internet, the CDDB Internet Connectivity dialog box appears. If you want to search the Internet for the name of the artist and the song titles on the CD, you will need to connect to the Internet and then click Continue lookup. If you don’t want to connect to the Internet, click Quit.

HP Pavilion home PC

If the MusicMatch window does not automatically open, click Start on the taskbar, select All Programs, and then select MusicMatch Jukebox.

Click the Help menu in the MusicMatch

Jukebox menu bar.

Using Windows Media Player

This software lets you play music CDs, as well as play DVDs when you have a DVD-ROM drive. You can use it to record digital music files, create music CDs on your hp cd-writer drive, organize your digital music into libraries, and listen to music or view a music video over the Internet.

To play a music CD:

Insert the music CD into the drive. The Windows Media Player window opens.

If the Windows Media Player window does not automatically open, click Start on the taskbar, choose All Programs, and then select Windows Media Player.

To control the CD currently in the drive, click

the buttons in the Windows Media Player window. To play a particular song, doubleclick its song title (or track number) in the Playlist. You can also control the CD using the media control buttons if your keyboard has them.

Quick Start Guide

Common Tasks

When you click the Media Guide or the Radio Tuner features, Windows Media Player connects to the Internet and obtains information about the CD selections or streaming radio stations.

For more information on this software, refer to the online Help within the Windows Media Player program. To view the Help menu:

Insert a CD in the drive. The Windows Media Player window opens.

If the Windows Media Player window does not automatically open, click Start on the taskbar, select All Programs, and then select Windows Media Player.

Click the Help menu in the Windows Media

Player menu bar.

Using the hp cd-writer Drive

Using the hp cd-writer drive, you can play a CD, or record onto a recordable disc (CD-R or CD-RW).

Note:

From there, you can copy audio or data files to a CD using the HP RecordNow software program.

The hp cd-writer drive is available on select models only.

Press the Eject button on the door of your hp cd-writer drive, and place a CD in the center of the CD-RW disc tray.

Close the disc tray by gently pushing the tray into the computer.

Click Start on the taskbar. Click My Computer. Double-click the CD Drive icon.

HP Pavilion home PC

To open HP RecordNow program:

Start

Click Choose Choose

on the taskbar.

All Programs

HP RecordNow

Playing DVD Movies

The DVD-ROM drive (select models only) can run software on CD-ROMs, play music CDs, and play DVD movies and software.

Click

Note:

RecordNow

For information about recording onto CDs, refer to the Help menu in the HP RecordNow program.

Playing a DVD

DVDs automatically play after you insert the disc.

Note:

DVD movies are often localized to geographical countries/regions. For information about this, see “Using Country/Region Codes” on page 56.

Insert the disc into the DVD-ROM drive.

Note:

On a double-sided DVD, read the text around the inner hole of the disc to determine which side (A versus B or Standard versus Widescreen) to play. Place the disc in the tray with the label face up for the side you want to play.

Quick Start Guide

Common Tasks

Close the disc tray by gently pushing the tray into the computer. The movie plays in its own resizable window, and the WinDVD control panel appears.

Video window

You may want to start WinDVD and adjust the settings before inserting the disc and starting the movie.

To start WinDVD without a disc in the drive:

Click

Start

on the taskbar.

Control panel

HP Pavilion home PC

Choose

Click

All Programs

InterVideo WinDVD

. The WinDVD

video window and control panel open.

Viewing Help Information

For information on the WinDVDTM software, refer to the online Help within the program. To view the Help menu:

Insert a DVD disc in the drive. The WinDVD window opens.

If the program does not automatically open,

Start

click

on the taskbar, choose

Programs, InterVideo WinDVD

then click

Click the ? in the WinDVD menu bar.

InterVideo WinDVD

All

, and

again.

Understanding DVD Terminology

To understand the DVD controls, you should be familiar with DVD terminology. Each DVD can

titles

hold one or more have only one title on the DVD, but some DVDs include several short movies, with each movie being a separate title.

. Most full-length movies

Using the WinDVD Control Panel

The WinDVD control panel automatically appears when you insert a DVD.

If you are playing a movie full screen and the panel is hidden, you can redisplay it as follows:

Right-click anywhere in the video window.

Select

Click

View

Player

. The control panel appears.

Each title is divided into multiple

chapters

. A chapter is a particular segment or scene in the movie. When watching a DVD movie, you have the ability to jump to the next chapter, the previous chapter, or to a specific chapter.

A single image in a movie is called a

frame

To see what a button does on the control panel, place the mouse pointer on the button; the button title appears onscreen.

To move the WinDVD control panel, place the mouse pointer on the panel (but not on a button), and drag it to the desired location on the screen.

Quick Start Guide

Common Tasks

To resize the video window when it is not full screen, place the mouse pointer on a window corner and drag the border.

The country/region number is usually placed over a world globe printed on the DVD packaging and disc.

Click the Full Screen button in the upper-right corner of the WinDVD control panel.

Using Country/Region Codes

DVDs sometimes come with country/region codes imprinted as part of the disc data. These codes prevent DVD movies from being played in countries/regions of the world that are different from where they were sold. You can play DVDs from other countries/regions only five times before the country/region code locks and becomes permanent. Once the code locks, you can only play DVDs from that country/region. When the country/region code locks, if you need help, contact HP Support.

DVDs without country/region codes will play on any player or drive in any country/region.

The six major DVD countries/regions are:

Country/Region 1: North America

Country/Region 2: Japan, Europe, Middle East, South Africa

Country/Region 3: Southeast Asia

Country/Region 4: Australia, New Zealand, Mexico, Central and South America

Country/Region 5: Northwest Asia, North Africa

Country/Region 6: China

WinDVD is not pre-set to a particular country/region — the country/region code of the first DVD movie you play determines your DVD country/region.

HP Pavilion home PC

For example, if you play a DVD with a country/region 1 code, WinDVD sets the current country/region of your DVD-ROM player to 1. If you later play a DVD that is coded for a different country/region, WinDVD asks if you want to set this as the current country/region.

Warning:

country/region code only five times before the setting becomes permanent. When the country/region code locks, if you need help, contact HP Support.

You can change the

Using the Combo Drive

The combo drive is available on select models only.

When you insert a disc in the combo drive, the computer automatically detects the type of disc:

If you insert a software program CD, it is available for use.

If you insert a music CD, a window opens for the program that plays CDs. See “Playing Music CDs” on page 49.

If you insert a DVD movie, the Video window and WinDVD control panel open. See “Playing DVD Movies” on page 53.

If you insert a blank CD-R or CD-RW, use HP RecordNow to copy audio or data files.

Common Tasks

Quick Start Guide

Using the

Playing VCD

hp dvd writer Drive

The hp dvd writer is a DVD+R/RW drive available on select models only.

The hp dvd writer drive plays movie DVDs and music CDs, reads data CDs and DVDs, and records files to DVD+RW, DVD+R, CD-R, and CD-RW discs.

Note:

The guide for this drive is printed and included in the computer box (select models).

There are two types of DVD discs: DVD+R/RW and DVD-R/RW. DVD-R and DVD-RW discs do not work in the DVD+R/RW drive.

Note:

With the VCD (Video CD) program, you can play MPEG (Motion Picture Experts Group) videos. These MPEG-1 files have a .dat or .mpg extension.

To play a VCD:

The VCD program is available in select models only.

Insert the VCD into a CD-ROM or DVD-ROM drive.

Click Start, choose All Programs, select Mediamatics VCDExpress, and then click Mediamatics VCD Player. The VCD Player control panel opens.

HP Pavilion home PC

Click the play button on the panel.

If you want to play a file, click the open folder button on the panel. Choose the drive and folder containing the MPEG-1 file, and double-click the file you want to play.

Connecting External Components to Your Computer

You can connect external components to your PC.

Use the control buttons in the VCD panel to

control the playback. The multimedia buttons on the keyboard may not work with the VCD program.

Note:

To identify the function of the control buttons in the VCD panel, move the mouse slowly over each button.

Connectors (or ports) connect hardware to your PC. Depending on your model, connectors are on the back or front of the PC. On some PCs, flip open the cover on the lower front to see connectors.

Quick Start Guide

Common Tasks

Your computer may look different from the ones shown here. External components shown in the following

Serial

figure are not included with the PC. Front connector location, type, and number vary by model.

Note:

Before using your components, you may need to install the software that came with the component.

Serial

HP Pavilion home PC

External components shown in the following figure are not included with the PC. Back connector location, type, and number vary by model.

Note:

Before using your components, you may need to install the software that came with the component.

Common Tasks

Quick Start Guide

Features, connectors, and locations vary by model.

PS/2 keyboard

PS/2 mouse

Serial

Parallel

SERIAL

CD storage

cd-rom or hp cd-writer drive

dvd-rom or hp dvd writer drive

Diskette drive

Audio Out

Microphone

Telephone

Audio In

USB

Monitor

OUT

ETHERNET

HP Pavilion home PC

SERIAL

Joystick

On button

Speaker out Ethernet

TV out

SERIAL

Modem

USBIEEE 1394

Serial

Symbols in this table identify connectors.

Symbol Description

Mouse (PS/2)

Keyboard (PS/2)

Universal Serial Bus (USB) for mouse, keyboard, digital camera, or other device with a USB connector

Printer (parallel)

Monitor

serial

Serial port for digital camera or other serial device

Headphones

Speaker

Symbol Description

Audio Line Out (powered speakers)

OUT

Audio Line In

Microphone

Joystick/MIDI

IEEE 1394 for video cameras or other devices with very fast transfer rates

Common Tasks

Quick Start Guide

Using HP Pavilion PC Tools

The HP Pavilion PC Tools folder in the All Programs/Hewlett-Packard menu contains special utilities for HP Pavilion owners. For example, you’ll find a utility for displaying system information. This folder also contains the HP Tour Guide and any onscreen guides included with your PC.

To see the items in the HP Pavilion PC Tools folder:

Note:

Start

Click Choose Choose Click Click an item to view or use it.

If there are no guide titles listed in HP Pavilion PC Tools, your PC has no onscreen guides.

HP Pavilion home PC

on the taskbar.

All Programs Hewlett-Packard

hp pavilion pc tools

Getting HP Updates for the PC

Informing You of Changes

HP provides an Internet-based service that includes informing you when updates are available for your PC.

The updates from HP messages are also available to you through the HP Web site under the driver update and support information for your model PC. To go to the Web site, see “Visiting the Hewlett-Packard Web Site” on page 41.

Using HP Center for Updates from HP Messages

HP Center is a service provided by HP to bring you information, documents, digital media, time-based notifications, and special offers.

Note:

HP Center is not available in all models.

HP Center also delivers Updates from HP Messages. These messages inform you of important information about your PC:

Product notices

System updates

Tips

The update message downloads when your PC is idle, like other HP Center information, and may display an alert or a notice that flashes on your desktop. View messages as they arrive or read them later. A message always asks for your permission before installing a system update on the PC.

Quick Start Guide

HP Updates

Starting HP Center

The HP Center toolbar appears.

Right-click the

hp center

icon in the

system tray area of the taskbar, and

Open hp center

select

Click Start on the taskbar, choose All Programs, choose hp center, and then

click hp center again.

For detailed Help information, click the hp center logo on the HP Center toolbar and choose Help. For a description of a button or area of the toolbar, place the cursor over the toolbar.

Alerts you to

new messages

hp center logo (Help)

HP Pavilion home PC

Turning Off the HP Center Service

To permanently turn off the HP Center Service:

You can turn off the HP Center Service temporarily (during the current PC session) or permanently (for all future PC sessions).

To temporarily turn off the HP Center Service:

Right-click the

hp center

icon in the

system tray area of the taskbar.

Select

Shut down hp center service

The service is turned off until you restart the PC.

Note:

If you change your mind later, you can turn on the service. See “Re-enabling the HP Center Service” in the following section.

Click Start on the taskbar. Choose All Programs. Choose hp center. Click Disable hp center.

The service is turned off until you re-enable it.

Quick Start Guide

HP Updates

Re-enabling the HP Center Service

The service comes enabled with the PC. You can turn off the service and re-enable it later, using the steps below. When you re-enable the HP Center Service, the service runs whenever you are connected to the Internet, and you receive messages as they become available.

To turn on the service:

Click

Choose

Click

Start

on the taskbar.

All Programs hp center

Re-enable hp center

HP Pavilion home PC

Resolving Problems

Troubleshooting

For help on general and miscellaneous problems you may be experiencing with the PC, refer to the following pages for possible solutions. Look up the description of the problem, and try the solution listed. For more detailed information, press the Help button on your keyboard, or click

Help and Support

select

Problem Solution

My computer won’t turn on at all.

When you press the On button on the front of the computer, the following events should happen:

The keyboard indicator lights flash.

The light next to the diskette drive flashes.

The hard disk spins or the diskette drive makes a noise.

The computer makes one beep indicating it is operating properly.

Start

on the taskbar and

Help

Warning:

115 or 230 VAC power system. The voltage select switch has been pre-set to the correct voltage setting for use in the particular country/region where it was initially sold. Changing the voltage select switch to the incorrect position can damage your PC and void any implied warranty.

Your system is provided with a voltage select switch for use in a

Quick Start Guide

Problem Solution

My computer won’t turn on at all.

If the computer doesn’t go through the above procedure, check the following:

The power cord and all cables are securely plugged into the computer.

The power cord is plugged into a grounded outlet. Check to see whether the outlet works by plugging another item into it.

The monitor is connected to the computer, plugged in, and turned on.

I installed a new printer or other device, and it won’t work.

The computer doesn’t make any sound.

Be sure that you installed the device drivers that came with the new device.

You may need an updated driver for Windows XP. For non-HP peripherals, contact the vendor directly. For HP peripherals, visit the HP Web site. Refer to your for details.

Check the speaker connection.

Note:

If your speakers have a power button, check whether it is turned on and the power supply is turned on (select models only).

Remove the headphone connection.

Use the keyboard controls to increase the volume.

Press the Mute button on the keyboard to see if the mute feature is turned on.

Click the Volu me icon on the taskbar. Increase the volume, and make sure the box is not selected.

Support Guide

Some systems include an adapter cable for the speakers. The left and right speaker cables plug into the adapter cable. The adapter cable plugs into the speaker port on the back of the computer.

Mute

HP Pavilion home PC

Problem Solution

The computer (or part of it) doesn’t seem to be working.

Try restarting the computer as follows:

Click

If the computer shows no response to mouse or keyboard actions, reset the computer:

Press and hold the On button until the system turns off.

Wait a few seconds, and turn the computer back on.

Note:

It’s possible that a voltage spike, power outage, or brownout has occurred. Symptoms of voltage spikes include a flickering video display, unexpected computer startups, and the computer not responding to your commands. A voltage spike can occasionally corrupt or destroy files, so it is a good idea to consistently make backup copies of your data files. Prevent voltage spikes by installing a surge suppressor made for use with computers between the power outlet and the computer power cord.

The monitor doesn’t work, even though the computer appears to.

Check the connection of the power cord into the monitor.

Make sure the monitor is turned on — it has its own power button.

Make sure the monitor power cord is plugged into a grounded outlet. Check to see whether the outlet works by plugging another item into it. (If the light on the front of the monitor is lit, the monitor is getting power.)

Check the cable connection between the monitor and the computer. The cable connectors must be pushed in all the way.

Adjust the brightness and contrast controls on the monitor.

Start

on the taskbar.

Turn Off C om pu te r Restart

Using the On button to reset the system is not recommended and should be used only as a last resort.

Help

Quick Start Guide

Problem Solution

When I push one of the special or multimedia buttons on the keyboard, nothing happens.

Check the button configuration. To reconfigure the button:

Click

Double-click

In the Keyboard Properties window that appears, click the

Double-click the button you want to change. The button configuration window displays.

Choose the button capability from the drop-down list. Enter the Display Label and the Address. (For a Web site, enter the complete Web site URL in the Address box.)

Click OK.

On the Buttons tab, click

Repeat steps 6 through 9 for each button you want to reconfigure.

Click OK when you are finished reconfiguring the keyboard.

The keyboard Print

Some programs do not recognize the Print button.

button doesn’t work. I cannot remove a CD

or DVD disc.

You cannot remove a CD or DVD disc after you have turned off the computer. Turn on the computer and press the Eject button to extend the tray.

Start

on the taskbar.

Control Panel

Printers and Other Hardware

Keyboard

Apply

, if present.

Buttons

tab.

HP Pavilion home PC

HP Pavilion User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual