HP OPENVIEW STORAGE VIRTUAL User Manual

upgrade guide

hp OpenView

storage area manager

Product Version: 3.2

July 2004

Part Number: T2533-90000

This guide describes requirements and procedures for upgrading to hp OpenView Storage Area Manager version 3.2.

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Storage Area Manager Upgrade Guide July 2004 Part Number: T2533-90000

contents

About this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Intended audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Related documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Document conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Text symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

HP Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

HP websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

HP authorized reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

What’s new for hp OpenView storage area manager 3.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Overall enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

hp OpenView storage builder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

hp OpenView storage accountant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Management server system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Small storage networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Moderate to large storage networks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Management client system requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

SAN host system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

SAN host patch requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2 Verifying the environment for upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Preparing for upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Verifying management server and management client requirements. . . . . . . . . . . . . . . . . . . 23

3Storage Area Manager Upgrade Guide

Contents

Verifying host requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Verifying hp OpenView storage optimizer requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Verifying hp OpenView storage allocater requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

3 Upgrading from version 3.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Preparing to upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Select the drives and directories for the database files . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Saved legacy database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Migrated database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Previously migrated database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Legacy database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Backup database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Disable any anti-virus software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Uninstall the Host Agent software on the management server . . . . . . . . . . . . . . . . . . . . 31

Uninstall HP StorageWorks Command View SDM . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Upgrading to Storage Area Manager 3.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Prepare the management server for the upgrade (Welcome Wizard) . . . . . . . . . . . . . . . 33

Migrate the current 3.1 database (Pre-upgrade Database Wizard) . . . . . . . . . . . . . . . . . 40

Install Storage Area Manager 3.2 (Installation Wizard) . . . . . . . . . . . . . . . . . . . . . . . . . 47

Set up the new 3.2 database (Post-upgrade Database Wizard) . . . . . . . . . . . . . . . . . . . . 53

Set up Storage Area Manager 3.2 (Setup Assistant) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Upgrade the Host Agent software (Setup Assistant) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Activate Storage Allocater (Setup Assistant). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Finish the Setup Assistant and start a discovery (Setup Assistant) . . . . . . . . . . . . . . . . . 70

Performing additional post-upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Install HP StorageWorks Command View SDM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Install DPIs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Upgrade the management client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Windows-based management clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

UNIX-based management clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Upgrade hp OpenView storage area manager MoM . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Windows-based MoM clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

UNIX-based MoM clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Manage hosts with operating systems that are no longer supported . . . . . . . . . . . . . . . . 77

4 Storage Area Manager Upgrade Guide

Contents

4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Database is empty after the upgrade is complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

5Storage Area Manager Upgrade Guide

Contents

6 Storage Area Manager Upgrade Guide

about this

guide

This upgrade guide provides information to help you:

■ Upgrade from version 3.1 of Storage Area Manager

■ Troubleshoot Storage Area Manager installation

About this Guide topics include:

■ Overview, page 8

■ Conventions, page 10

■ Getting help, page 11

About this Guide

About this guide

7Storage Area Manager Upgrade Guide

About this Guide

Overview

This section covers the following topics:

■ Intended audience

■ Prerequisites

■ Related documentation

Intended audience

This book is intended for use by customers and HP authorized service providers who are experienced with the following:

■ Storage Area Manager

■ Storage networks

■ Management server, client, and SAN host operating systems

■ LANs

■ TCP/IP

■ HP OpenView Auto Pass

■ HP OpenView VantagePoint and HP OpenView Performance Agent (Storage

Optimizer administrators only)

■ Firewalls (optional)

■ Multi-homed systems (optional)

Prerequisites

Before you upgrade to Storage Area Manager 3.2, make sure that you consider the following items:

■ Do you want to migrate the current database to the new Storage Area Manager

database schema, or do you want to create a new database?

■ Is your current Storage Area Manager environment stable and operational?

The procedures described in this guide assume that you are upgrading from a working Storage Area Manager environment. If your current environment is not stable and operational, contact your HP support representative before upgrading.

8 Storage Area Manager Upgrade Guide

Conventions

Conventions consist of the following:

■ Document conventions

■ Text symbols

Document conventions

This document follows the conventions shown in Tab le 1.

Table 1: Document conventions

Cross-reference links Blue text: Figure 1

Key names, menu items, and buttons Bold

Element Convention

Text symbols

File names and text emphasis

User input, command and directory names, and system responses (output and messages)

Variables <monospace, italic font>

Website addresses Blue, underlined sans serif font text:

Italics

Monospace font

http://www.hp.com

The following symbols may be found in the text of this guide. They have the following meanings.

Caution: Text set off in this manner indicates that failure to follow directions

could result in damage to equipment or data.

Note: Text set off in this manner presents commentary, sidelights, or interesting points

of information.

10 Storage Area Manager Upgrade Guide

Getting help

If you still have a question after reading this guide, contact an HP authorized service provider or access our website:

HP Technical Support

Telephone numbers for worldwide technical support are listed on the following HP website: of origin.

Note: For continuous quality improvement, calls may be recorded or monitored.

Be sure to have the following information available before calling:

■ hp OpenView storage area manager version number

■ Applicable error messages

■ Detailed, specific questions

http://www.hp.com

http://www.hp.com/support/

About this Guide

. From this website, select the country

HP websites

■ Access storage at:

From this website, select the appropriate product or solution.

■ For product information, patches, and documentation, access the hp

OpenView website:

http://h18006.www1.hp.com/products/storage/software/sam/index.html

■ To download hp OpenView device plug-ins (DPIs), visit the DPI website:

http://www.openview.hp.com/products/dpi/index.html

■ For the latest troubleshooting information, access the hp OpenView technical

knowledge base website:

http://www.openview.hp.com/sso/ecare/keyword#results

Storage Area Manager Upgrade Guide

http://www.hp.com/country/us/eng/prodserv/storage.html

About this Guide

HP authorized reseller

For the name of your nearest HP authorized reseller:

■ In the United States, call 1-800-345-1518.

■ In Canada, call 1-800-263-5868.

■ Elsewhere, see the HP website for locations and telephone numbers:

http://www.hp.com

12 Storage Area Manager Upgrade Guide

Introduction

This chapter provides an overview of hp OpenView storage area manager. The major topics in this chapter include:

■ What’s new for hp OpenView storage area manager 3.2, page 14

■ System requirements, page 16

13Storage Area Manager Upgrade Guide

Introduction

What’s new for hp OpenView storage area manager 3.2

Storage Area Manager 3.2 introduces new features and capabilities across the entire product suite of applications.

Overall enhancements

The following is introduced regardless of which applications you install and license.

■ Extended support environment. Storage Area Manager 3.2 extends its

supported environment by: — Adding Windows Server 2003 (32-bit) as a supported management server

platform.

— Adding RedHat Advanced Server 2.1 and Windows Server 2003 (32-bit)

as supported management client and Manager of Managers platforms.

— Adding HP-UX 11.23, OpenVMS 7.3-2, AIX 5.2, RedHat Advanced

Server 2.1, RedHat Advanced Server 3.0, and Windows Server 2003 (64-bit) as supported SAN host platforms.

Note: HP-UX 11.23, AIX 5.2, and Windows Server 2003 (64-bit) support for SAN

hosts were also added for Storage Area Manager 3.1 with the SANMG_00011 patch.

Note: Storage Allocater is not supported on the new SAN host platforms.

■ Storage Management Initiative Specification (SMI-S) support. Storage Area

Manager now manages devices through this specification for those devices that support it.

■ Report utilities. You can now extract Storage Area Manager data for use with

third-party reporting tools. You can use any third-party reporting application that supports Open Database Connectivity (ODBC) drivers.

■ Selective discovery. You can now determine which devices you want Storage

Area Manager to manage within your storage network. Rather than managing all supported hosts, interconnect devices, and storage devices in the storage network, you can customize Storage Area Manager to only discover and manage those devices you want.

14 Storage Area Manager Upgrade Guide

■ Filtered mapping. You can now customize the device map by configuring the

map to not display selected nodes.

■ Zone aliases. Storage Area Manager now discovers and displays properties

for zone aliases configured on switches that are supported by the HP OpenView DPI for Brocade.

hp OpenView storage builder

Storage Builder 3.2 introduces the following new features. You must have Storage Builder installed and licensed to obtain these new features.

■ Microsoft Exchange 2003 support. Storage Builder now collects and displays

managed application data for Microsoft Exchange 2003 organizations.

■ Oracle 9i RAC support. Storage Builder now supports Oracle 9i Real

Application Cluster (RAC). Shared storage is displayed in Capacity panels, but is not double counted in Capacity totals.

■ Veritas Volume Manager (VxVM) support. Storage Builder now collects and

displays information about volume groups on Windows hosts that use VxVM 3.0 and 3.1.

■ Logical space details for Oracle nodes. For Oracles databases and nodes,

view panels show the total, used, and free logical space.

Introduction

■ Host Managed Application panels. The new host panels show information

about the Exchange organizations and Oracle databases that are accessible to the selected host.

hp OpenView storage accountant

Storage Accountant 3.2 introduces the following new features. You must have Storage Accountant installed and licensed to obtain these new features.

■ Service level price calculator. Storage Area Manager’s service level price

calculator helps you calculate a service level price/GB/hour that considers the total cost associated with storage.

■ Support for the StorageWorks XP/EVA Pay per use program. Storage

Accountant now supports the EVA through HP’s StorageWorks XP/EVA Pay per use (PPU) program. For more information about the PPU program, visit the following website:

http://www.hp.com/hps/ondemand/od_ppu.html

15Storage Area Manager Upgrade Guide

Introduction

System requirements

This section describes only the system requirements that are new or have changed for Storage Area Manager 3.2. For a complete list of system requirements, see the hp OpenView storage area manager installation guide.

Management server system requirements

Small storage networks

■ Storage Area Manager now supports Windows Server 2003 (32-bit) Web

Server, Standard Server, and Enterprise. The management server must have the following:

— 1 GHz processor —1 GB RAM —1 GB disk space —CD-ROM drive — Video card/display that supports resolutions of at least 800 x 600 with

64,000 colors — 10/100 Mbps Ethernet — Microsoft Internet Explorer (version supplied with operating system)

Netscape Navigator 4.7 (or newer)

Moderate to large storage networks

Any management server specifications that are not listed here remain the same regardless of the size of the storage network.

■ For Windows 2000 Professional, Server, and Advanced Server, the

management server must now have a 2.4 GHz dual-processor.

■ For Windows Server 2003 (32-bit) Web Server, Standard Server, and

Enterprise Server, the management server must have the following: — 2.4 GHz processor —2 GB RAM

16 Storage Area Manager Upgrade Guide

Management client system requirements

■ Storage Area Manager now supports Windows Server 2003 (32-bit) Web

Server, Standard Server, and Enterprise Server. The management client must have the following:

— 500 MHz processor — 512 MB RAM — 95 MB disk space — Video card that supports resolution of at least 800 x 600 with 64,000

colors — 10/100 Mbps Ethernet — Microsoft Internet Explorer (version supplied with browser)

Netscape Navigator 4.7 (or newer)

■ Storage Area Manager now supports HP-UX 11.11. The management client

must have the following: — 400 MHz processor — 256 MB RAM — 150 MB disk space

Introduction

— Graphics card support with 64,000 colors or better — 10/100 Mbps Ethernet — Netscape Navigator 4.7 (or newer)

■ For Solaris 8.0, the management client must now have a 400 MHz processor.

■ For RedHat Advanced Server, the management client must now have the

following: — 500 MHz processor — 512 MB RAM

17Storage Area Manager Upgrade Guide

Introduction

SAN host system requirements

Storage Area Manager no longer supports the following operating systems:

— HP-UX 11.20 —Solaris 7.0 — AIX 4.3.3 — Tru64 4.0f —Windows NT 4.0 — OpenVMS 7.3 — Linux RedHat 7.1 — RedHat Enterprise Linux AS 2.1

■ Storage Area Manager now supports HP-UX 11.23. The SAN host must have

the following: — 1 GB processor — 512 MB RAM — 322 MB disk space — 10/100 Mbps Ethernet

■ For AIX 5.1, the SAN host must now have 346 MB disk space.

■ Storage Area Manager now supports AIX 5.2. The SAN host must have the

following: — 340 MHz processor — 256 MB RAM — 346 MB disk space — 10/100 Mbps Ethernet

■ Storage Area Manager now supports Windows Server 2003 (64-bit)

Enterprise Server and Data Center. The SAN host must have the following: — 633 MHz processor —1 GB RAM — 200 MB disk space

18 Storage Area Manager Upgrade Guide

■ Storage Area Manager now supports OpenVMS 7.3-2. The SAN host must

have the following: — 617 MHz processor — 512 MB RAM — 150 MB disk space — 10/100 Mbps

■ Storage Area Manager now supports RedHat Advanced Server 2.1, RedHat

Advanced Server 3.0, and United Linux 1.0. The SAN host must have the following:

— 600 MHz processor — 512 MB RAM — 144 MB disk space — 10/100 Mbps

SAN host patch requirements

Storage Area Manager now requires the following patches on the SAN hosts.

Introduction

Table 2: SAN host patch requirements

Operating system Patches

HP-UX 11.0 QPK1100 (Sept. 2003)

HP-UX 11.11 GOLDBASE11I (Dec. 2003)

HP-UX 11.23 Base 11.23 / Base 11.23 Auxiliary

AIX 5.1

■ OS Level 5.1.0.0-04

■ OS Level 5.1.0.0-05

AIX 5.2 OS Level 5.2.0.0-02

Tru64 5.1a

Tru64 5.1b

Windows Server 2003 (32-bit) Web

■ Patch Kit 4

■ Patch Kit 6

■ Patch Kit 2

■ Patch Kit 3

No Service Pack required Server, Standard Server, and Enterprise Server

19Storage Area Manager Upgrade Guide

Introduction

Table 2: SAN host patch requirements

Operating system Patches

Windows Server 2003 (64-bit)

No Service Pack required Enterprise Server and Data Center

Netware 6.0

OpenVMS 7.3-2

■ Service Pack 3 and 4

■ jvm 1.4.1

■ VMS732_F11X_V0100 F11X Facility

Kit for OpenVMS Alpha V7.3-2

■ VMS732_SYS_V0200 SYS Facility Kit

for OpenVMS Alpha V7.3-2

■ VMS732_PCSI_V0100 PCSI Facility Kit

for OpenVMS Alpha V7.3-2

■ VMS732_UPDATE_V0100 OpenVMS

Alpha V7.3-2 UPDATE Kit

■ VMS732_DCL_V0100 DCL Facility ECO

Kit for OpenVMS Alpha V7.3-2

■ VMS732_FIBRE_SCSI_V0200

FIBRE_CHANNEL/SCSI ECO Kit for OpenVMS Alpha V7.3-2

Linux RedHat Advanced Server 2.1 U2 / Kernel 2.4.9

Linux RedHat Advanced Server 3.0 U1 / Kernel 2.4.21

United Linux 1.0 / SuSE Enterprise Server 8

Service Pack 2a / Kernel 2.4.19

Service Pack 3 / Kernel 2.4.21

20 Storage Area Manager Upgrade Guide

Verifying the environment for upgrade

Upgrading Storage Area Manager includes several preinstallation steps. The procedures in this chapter should be completed before continuing with the upgrade procedure. The topics covered in this chapter include:

■ Preparing for upgrade, page 22

■ Verifying management server and management client requirements, page 23

■ Verifying host requirements, page 24

■ Verifying hp OpenView storage optimizer requirements, page 25

■ Verifying hp OpenView storage allocater requirements, page 26

21Storage Area Manager Upgrade Guide

Verifying the environment for upgrade

Preparing for upgrade

Preparing to upgrade Storage Area Manager requires three tasks:

1. Verify that the management server and any management clients meet or exceed minimum system requirements and have the required software products installed.

2. Verify that each host meets or exceeds minimum system requirements and has certain features enabled that allow deployment of the Host Agent software.

3. Verify that the additional host and device requirements for Storage Optimizer and Storage Allocater are met (required only for Storage Optimizer and Storage Allocater installations).

22 Storage Area Manager Upgrade Guide

Verifying the environment for upgrade

Verifying management server and management client requirements

This guide assumes that Storage Area Manager 3.1 is installed and that the management server and management clients meet or exceed all of the minimum system and patch requirements. See the hp OpenView storage area manager installation guide for more information about the requirements.

If you intend to view and operate Storage Area Manager from a management client, verify that the intended host meets the minimum system requirements for a management client.

Note: Patches to support the JRE software are required on HP-UX and Solaris

management clients. For a list of required patches, see “SAN host patch requirements” in the

hp OpenView storage area manager installation guide

23Storage Area Manager Upgrade Guide

Verifying the environment for upgrade

Verifying host requirements

This guide assumes that Storage Area Manager 3.1 is installed and that the hosts meet or exceed all of the minimum system and patch requirements.

Tabl e 3 identifies only the SAN host requirements that are new or have changed.

See the hp OpenView storage area manager installation guide for disk requirements and verification procedures for other SAN hosts.

Table 3: HP-UX, AIX, and Linux RedHat SAN host directory requirements

Disk Space Requirement (in MB)

HP-UX

Verifying hp OpenView storage optimizer requirements

The requirements for Storage Optimizer are the same as for Storage Area Manager 3.1. See the hp OpenView storage area manager installation guide to verify these requirements.

25Storage Area Manager Upgrade Guide

Verifying the environment for upgrade

Verifying hp OpenView storage allocater requirements

The requirements for Storage Allocater are the same as for Storage Area Manager 3.1. See the hp OpenView storage area manager installation guide to verify these requirements.

26 Storage Area Manager Upgrade Guide

+ 60 hidden pages