HP OpenView Storage Provisioner Software License User Manual
user guide
hp OpenView
storage provisioner
Part Number: J4783-90004
This document describes how to use Storage Provisioner to configure your provisioning
environment and manage your storage customers.
Product Version: 1.1
Second Edition (May, 2003)
©Copyright 2002-2003 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to,
the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for
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for Hewlett-Packard Company products are set forth in the express limited warranty statements for such products.
Nothing herein should be construed as constituting an additional warranty.
Printed in the U.S.A.
OpenView Storage Provisioner User Guide
Second Edition (May, 2003)
Part Number: J4783-90004
contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Symbols in Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Symbols on Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Rack Stability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
HP Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
HP Storage Provisioner Support Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Training Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Introducing Storage Provisioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Compatibility with Storage Allocator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
About Storage Provisioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Provisioning Framework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Storage Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Storage Utility Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Storage Utility High-Availability Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Service Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Contents
Getting Started with Storage Provisioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
About the User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Understanding Relationships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Navigation Pane Relationship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
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About Interface Relationships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
About Storage Provisioner Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
About Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Toolbar Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Navigation Pane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Content Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Getting Started with the Quick Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Starting Storage Provisioner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Starting Storage Provisioner for Consumer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using Storage Provisioner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Working with Storage Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using the Storage Utilities Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
About Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Viewing Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Creating Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Modifying Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Deleting Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
About Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Viewing Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Discovering New Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Discovering a Single Storage System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Managing Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Unmanaging Storage Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Modifying Storage Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Deleting Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Replacing a Storage System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
About Customer Groups and Customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Customer Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Viewing Customer Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Creating Customer Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Modifying Customer Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Deleting Customer Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Customers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Viewing Customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Creating Customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Modifying Customer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
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Deleting Customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
About Customer Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Viewing Customer Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Managing Unmanaged Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Modifying Customer Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Deleting Customer Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
About Quotas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Viewing Quotas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Customer Quota View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Storage Utility Quota View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Granting Quotas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Working with Service Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Using the Service Levels Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Viewing Service Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Creating Service Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Modifying Service Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Deleting Service Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Working with Reporting Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Using the Usage Reports Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
About Current Usage Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Viewing Volumes Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Viewing Quotas Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
About the Billing History Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Viewing Billing History Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
About Exporting Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Modifying the java.policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Exporting Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
About Printing Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Printing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Provisioning Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Using the Provisioning Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Viewing a Customer’s Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Working with Hosts and Host Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
About Host Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Viewing Host Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Host Group View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
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Creating a Host Group (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Modifying a Host Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Deleting a Host Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
About Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Viewing Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Host View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Creating Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Modifying Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Deleting Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Working with Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
About Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Viewing Path Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Creating Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Creating Paths for HSG80 Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Creating Paths for HSV110 Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Modifying Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Deleting Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Working with Volume Groups and Volumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
About Volume Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Viewing Volume Group Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Volume Group View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Creating Volume Groups (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Modifying Volume Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Deleting Volume Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
About Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Viewing Volume Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Volume Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Storage Provider Volume Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Storage Customer Volume Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Creating Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Modifying Volumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Deleting Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Accessing Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Maintaining Storage Provisioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Backing Up Configuration Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Restoring Configuration Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
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Uninstalling Storage Provisioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Reinstalling Storage Provisioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Browser Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Supported Browser Matrix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Poor User Interface Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Browser Window Closures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
MA Window Not Closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Wait Indicator Disappears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Operation Not Cancelled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Error Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Informational Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Change Host Access to a Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Delete a Storage Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Delete (General) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Delete Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Delete Path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Delete Service Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Discover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Grant Access to Storage Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Invalid Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
No Hosts for Allocation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
No Quota for Migrating Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
No Service Levels Match Selected Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
No Volumes Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Remove Storage System from Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Confirmation Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Login Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Look Up Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Server Communication Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
System Resources Locked. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Update Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Update HBA Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Restore Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
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Warning (General). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
About the Events Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Using the Events Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Viewing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Deleting Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
About the Diagnostic Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Viewing Diagnostic Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Figures
1 Storage Provisioner environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2 Provisioning framework. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3 Session pane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4 Navigation panes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5 Content pane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
6 Navigation pane relationships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
7 Example of highlighted items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
8 Storage Provisioner tabs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
9 Help toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
10 Help navigation pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
11 Help content pane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
12 Management Appliance home page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
13 Tools page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
14 Storage Provisioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
15 URL and port number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
16 Tools page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
17 Login dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
18 Storage Utilities toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
19 Create Storage Utility window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
20 Create Storage Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
21 Storage Utilities tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
22 Discover window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
23 Discover acknowledgement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
24 Discover results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
25 Discover action confirmation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
26 Unmanaged storage systems – highlighted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
27 Modify Storage System window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
28 Delete Storage System confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
29 Remove Storage System confirmation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
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30 Delete customer confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
31 Create Customer window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
32 Create Customer – group name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
33 Delete customer confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
34 Select a volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
35 Add volume to management window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
36 Modify Volume window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
37 Delete volume confirmation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
38 Storage Utility Access window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
39 Storage Utility Access window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
40 Service Levels tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
41 Create Service Level window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
42 Create Service Level window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
43 Modify Service Level window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
44 Service level delete confirmation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
45 Usage Reports tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
46 Current Volume Usage Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
47 Quota Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
48 Billing History Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
49 Save Quota Report window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
50 Save Quota Report confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
51 Report example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
52 Text Import Wizard – step 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
53 Text Import Wizard – step 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
54 Text Import Wizard – step 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
55 Provisioning tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
56 Customer selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
57 Create Host Group window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
58 Create Host window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
59 Create Host window – Host Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
60 Delete host confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
61 Create Path window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
62 Create Path – storage utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
63 Create Path – HBA entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
64 Path button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
65 Create Path – path name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
66 Create Path – select storage utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
67 Create Paths – Host Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
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68 HBA Port World Wide Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
69 Create Path – Host Port with WWN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
70 Delete path selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
71 Delete Path confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
72 Create Volume Group window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
73 Path selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
74 Create Volume – volume name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
75 Create Volume – volume group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
76 Path and associated volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
77 Delete volume selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
78 Delete Volume confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
79 Access button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
80 Select host paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
81 Select Location window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
82 New Folder window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
83 Select Location window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
84 Download confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
85 Download confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
86 Select Location window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
87 Restore window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
88 Remove Application page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
89 Change host access to a volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
90 Delete storage utility window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
91 General deletion confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
92 Delete Host message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
93 Delete Path message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
94 Delete Service Level message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
95 Discover storage systems message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
96 Quota error message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
97 No hosts to allocate error message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
98 Not sufficient customer quota . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
99 No defined service levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
100 No available volumes error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
101 Volumes still assigned error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
102 Destroy file warning message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
103 Invalid login error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
104 Verification error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
105 Server communication error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
8 OpenView Storage Provisioner User Guide
Contents
106 Systems resources in use by another . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
107 Combined storage more than quota . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
108 Invalid configuration data error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
109 Multiple hosts writing to same volume message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
110 Events log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
111 Events log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
112 Events log – delete entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
113 Delete confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
114 View Log Files dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
115 Diagnostic message example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Tables
1 Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2 Utility Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3 Interface Relationships. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4 Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5 Supported Browser Matrix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
9OpenView Storage Provisioner User Guide
Contents
10 OpenView Storage Provisioner User Guide
about this
guide
About This Guide
This user’s guide provides information to help you:
■ Create and manage storage utilities.
■ Customize storage service levels.
■ Create customer access to storage.
About this Guide topics include:
■ Overview, page 12
■ Document Conventions, page 13
■ Rack Stability, page 16
■ Getting Help, page 17
About this Guide
About this Guide
11OpenView Storage Provisioner User Guide
About this Guide
Overview
This section covers the following topics:
■ Intended Audience
■ Related Documentation
Intended Audience
This book is intended for use by storage providers who are experienced with the
following:
■ HP StorageWorks HSG-based Controllers
■ HP StorageWorks HSV-based Controllers
■ HP OpenView Storage Management Appliance
Related Documentation
In addition to this guide, HP provides corresponding information:
■ HP OpenView Storage Provisioner specifications at:
http://www .hp.com/products1/stor a g e /p roducts/storagesoftware/openvi ewstora
geprovisioner/specifications.html
■ HP OpenView Storage Provisioner Installation Guide
■ HP OpenView Storage Provisioner Release Notes
■ HP OpenView Storage Provisioner Users's Guide
■ HP OpenView storage Provisioner Quick Reference Guide
You can find these documents at:
http://www .hp.com/products1/stor a g e /p roducts/storagesoftware/openvi ewstora
gepro visioner/information_library.html
■ HP StorageWorks HSG and HSV Command View EVA online Help
12 OpenView Storage Provisioner User Guide
Document Conventions
The document conventions included in Tab le 1 apply in most cases.
Table 1: Document Conventions
Element Convention
Cross-reference links Blue text – Figure 1
Key and field names, menu items,
buttons, and dialog box titles
File names, application names, and text
emphasis
User input, command and directory
names, and system responses (output
and messages)
Variables <monospace, italic font>
Website addresses Blue, underlined sans serif font text:
About this Guide
Bold
Italics
Monospace font
COMMAND NAMES are uppercase
monospace font unless they are case
sensitive
http://www.hp.com
Symbols in Text
The following symbols may be in this guide. They have the following meanings.
WARNING: Text set off in this manner indicates that failure to follow
directions in the warning could result in bodily harm or death.
Caution: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or data.
Note: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
OpenView Storage Provisioner User Guide
13
About this Guide
Symbols on Equipment
The following equipment symbols may be found on hardware for which this guide
pertains. They have the following meanings.
Any enclosed surface or area of the equipment marked with these
symbols indicates the presence of electrical shock hazards. Enclosed
area contains no operator serviceable parts.
WARNING: To reduce the risk of personal injury from electrical shock
hazards, do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a network
interface connection.
WARNING: To reduce the risk of electrical shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors
into this receptacle.
Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. Contact with
this surface could result in injury.
WARNING: To reduce the risk of personal injury from a hot component,
allow the surface to cool before touching.
Power supplies or systems marked with these symbols indicate the
presence of multiple sources of power.
WARNING: To reduce the risk of personal injury from electrical
shock, remove all power cords to completely disconnect power
from the power supplies and systems.
14 OpenView Storage Provisioner User Guide
About this Guide
Any product or assembly marked with these symbols indicates that the
component exceeds the recommended weight for one individual to
handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manually handling material.
OpenView Storage Provisioner User Guide
15
About this Guide
Rack Stability
Rack stability protects personnel and equipment.
WARNING: To reduce the risk of personal injury or damage to the
equipment, be sure that:
■ The leveling jacks are extended to the floor.
■ The full weight of the rack rests on the leveling jacks.
■ In single rack installations, the stabilizing feet are attached to the rack.
■ In multiple rack installations, the racks are coupled.
■ Only one rack component is extended at any time. A rack may become
unstable if more than one rack component is extended for any reason.
16 OpenView Storage Provisioner User Guide
Getting Help
If you have a question after reading this guide, contact an HP authorized service
provider or access our website:
HP Technical Support
In North America, call technical support at 1-800-652-6672, available 24 hours a
day, 7 days a week.
Note: For continuous quality improvement, calls may be recorded or monitored.
Be sure to have the following information available before calling:
■ Technical support registration number (if applicable)
■ Product serial numbers
■ Product model names and numbers
■ Applicable error messages
http://www.hp.com
About this Guide
.
■ Operating system type and revision level
■ Detailed, specific questions
HP Storage Provisioner Support Website
The HP website has the latest information on this product, as well as the latest
drivers.
http://h20000.www2.hp.com/bizsup port/TechSupport/Home.jsp?locale=en_US&pr
odTypeId=12169&p rodSerie sId=316220
From this website, select the appropriate product or solution.
Training Information
For product training information see the HP OpenView training website at:
http://www.openview.hp.com/ training/
OpenView Storage Provisioner User Guide
.
17
About this Guide
HP Authorized Reseller
For the name of your nearest HP authorized reseller:
■ In the United States, call 1-800-345-1518.
■ In Canada, call 1-800-263-5868.
■ Elsewhere, see the HP website for locations and telephone numbers:
http://www .hp .com
.
18 OpenView Storage Provisioner User Guide
Introducing Storage Provisioner
Welcome to the HP OpenView Storage Provisioner User Guide. This manual
provides key Storage Provisioner features and concepts about provisioning, along
with a quick tour to get you started and instructions on how to use Storage
Provisioner. This chapter includes:
■ Overview
■ About Storage Provisioner
■ Provisioning Framework
1
19OpenView Storage Provisioner User Guide
Introducing Storage Provisioner
Overview
Storage Provisioner enables storage providers to manage storage utilities,
customize service levels, and allow customer access to each storage utility. For
storage consumers, Storage Provisioner enables self-service allocation of new
storage within the bounds of their existing Service Level Agreements. It also
provides direct control of host access to volumes without requiring provider
intervention. Reporting features provide usage and billing reports for both
providers and consumers. Additionally, storage providers and consumers can
export configuration data, providing a backup of the provisioning environment.
Using the restore task, it is easy and convenient to bring the configuration back to
a known state.
Storage Provisioner resides on the HP OpenView Storage Management Appliance
and is provided as a Management Appliance application. For simplification, The
HP OpenView Storage Management Appliance is referred to as “Management
Appliance” throughout this guide.
Storage Provisioner manages HP StorageWorks HSG80 Array Controllers and
HSV110 Virtual Controllers.
Compatibility with Storage Allocator
WARNING: Storage Allocator and Storage Provisioner should not be used to
manage LUNs on the same storage arrays or hosts. LUNs managed by
Storage Provisioner are not visible on Storage Allocator. Therefore, Storage
Allocator could potentially allocate a LUN that Storage Provisioner has also
allocated. This could cause data corruption (information to be overwritten).
20 OpenView Storage Provisioner User Guide
About Storage Provisioner
Provisioning storage is the process that allocates storage resources based upon
storage needs. Storage Provisioner takes this concept further by providing a
graphical user interface that lets you create your provisioning environment, define
customers and service levels, and manage your storage allocations to meet
customers’ needs. Storage providers focus on the management of storage systems
and SANs, and storage consumers focus on management of their hosts and
applications. Within Storage Provisioner, you no longer need to manually set up
LUNs or manually keep track of your customers’ usage.
Features
Storage Provisioner for Storage Providers enables you to do the following:
■ Manage storage systems, storage utilities, and service levels.
■ Create, modify, and delete consumer accounts and groups, along with service
levels and storage utilities.
■ Discover storage systems.
■ Display customer quotas and storage utility access information.
■ View customer storage history information and current usage information for
volumes and connections.
Introducing Storage Provisioner
■ Export and save storage usage and volume report information.
■ Save configuration data to a file and restore that data back into Storage
Provisioner.
Storage Provisioner for Storage Consumers enables customers to do the
following:
■ Create, modify, and delete hosts, paths, and volumes.
■ Access volumes.
■ View storage and host summary information.
■ View storage history and current usage information for volumes and
connections.
■ Export, save, and print storage usage and volume report information.
Storage Providers manage:
■ Utilities – A set of storage systems.
21OpenView Storage Provisioner User Guide
Introducing Storage Provisioner
■ Service Levels – Storage attributes that define the level of requirements for all
storage systems within the service level.
■ Storage Systems – HSG-based storage systems and HSV-based storage
systems.
■ Customers – The owners of hosts and applications on the hosts, and the users
that pay storage providers for storage used.
■ Quota – The limit placed on a customer’s storage usage and connectivity into
a utility.
Storage Consumers manage:
■ Hosts – Application servers that use storage presented by the storage systems.
■ Paths – The defined connection from one host to one storage utility that
specifies the set of host bus adapters (HBA) that make the connection.
■ Volumes – The collection of raw storage blocks on a storage system that
contains data.
Additionally, storage providers can view and manage storage consumers’ hosts,
paths, and volumes.
22 OpenView Storage Provisioner User Guide
Provisioning Framework
The Storage Provisioner environment consists of a Storage Area Network (SAN)
that includes host systems (servers), storage systems, controllers, network, a
Management Appliance, and storage software.
Introducing Storage Provisioner
Figure 1: Storage Provisioner environment
Storage Provisioner also discovers existing storage systems that are already
configured as a part of your SAN. Once discovered, they display in an
Unmanaged Systems group. Then, you can move them into utilities for
management by Storage Provisioner. Additionally, if changes are made to your
SAN outside of Storage Provisioner (for example, by using one of the HSG
Element Manager or the Command View EVA), you can acknowledge those
changes in Storage Provisioner by using the Discover task within Storage
Provisioner.
23OpenView Storage Provisioner User Guide
Introducing Storage Provisioner
Storage Provisioner divides provisioning into three areas: Storage Utilities,
Service Levels, and Reporting.
Figure 2: Provisioning framework
Storage Utilities
Storage utilities provide the framework for provisioning storage requirements. A
storage utility is a set of storage systems managed by the storage provider. It is the
basis for granting access to storage. That is, the storage provider manages the
storage system, and the storage customer manages the hosts and applications that
need storage.
Storage Utility Characteristics
Tabl e 2 provides a list of utility characteristics to use when creating utilities and
grouping storage systems within them.
24 OpenView Storage Provisioner User Guide
Introducing Storage Provisioner
Table 2: Utility Characteristics
Utility Characteristic Storage System
Managed by only one Management
Appliance.
Supports only multibus mode. Preconfigured to match utility.
Allows a maximum of 25 storage
systems in a utility.
Allows a maximum of 16 storage
systems in a utility.
Supports only storage systems using
fabric topology.
Supports storage systems in
dual-redundant configurations.
Supports a prespecified group of
host operating systems.
Supports SCSI-3 Mode only. Preconfigured prior to Storage Provisioner
Configured with Command Console LUN
(CCL).
HSG80 Storage Systems.
HSV110 Storage Systems.
Preconfigured prior to Storage Provisioner
management.
Preconfigured prior to Storage Provisioner
management.
HSG80 Storage Systems. No changes
required to storage system. Storage
Provisioner protects the number of supported
host paths to the utility.
management.
Storage Utility High-Availability Configurations
Storage Provisioner supports two high-availability configurations: straight cable
and cross cable.
■ A straight-cable configuration consists of two storage systems, a host system,
a host path with two HBAs, and each path is connected to the same utility.
■ A cross cable configuration consists of two storage systems, a host system, a
host path with two HBAs, and each host may contain multiple paths (two
HBAs each) with each path connected to the same storage utility or another
utility.
In both configurations, each HBA sees each storage system within the utility.
High-availability configurations provide for improved performance and greater
availability of your storage systems. For more information about straight cable
and cross cable configurations, refer to the SAN Design Reference Guide at:
http://h18000.www1.hp.com/products/storageworks/san/docume n tati on.html
.
25OpenView Storage Provisioner User Guide
Introducing Storage Provisioner
Service Levels
Service levels allow storage providers to define storage attributes that give storage
consumers access to available storage within a utility. You define service levels
when you set up customers to access storage systems and volumes. Service Levels
also allow you to define the cost for storage usage. The service level name and
description are the only two attributes visible to the storage customer.
When you create a service level, you specify storage attributes that define the level
of requirements for all storage systems within the service level. These attributes
include the type of storage system, protection level, copy option, backup option,
and price per gigabyte. The service level storage attributes are applied when
Storage Provisioner creates volumes. For example, several different customers
may have different storage requirements. One customer may have a very large
environment that includes applications that need a lot of storage within a
high-availability environment. The service level defined for this customer may
include the following:
■ HSV110 storage system.
■ VRAID 5 Protection Level.
■ Instantaneous Snapshot Copy option.
■ $15 per Gigabyte.
A different customer may only need VRAID 1 Protection Level with Backup
option.
Note: Storage Provisioner does not configure any backup applications. The Copy
option and Backup option document the configuration you completed outside of
Storage Provisioner after volumes are created by the storage consumer. These options
also enable Storage Provisioner to reserve storage for making snapshots or clones. By
reserving the storage for these options, you reduce the storage size available during the
provisioning process to ensure that Storage Provisioner does not allocate more storage
than is required.
Reporting
Reporting tools allow the storage provider and storage consumer to review storage
usage, quotas, and billing history. Reporting tools also provide administrative
tools that display generated logs and events. The administrative tools are used to
help the storage provider diagnose a problem when one occurs.
26 OpenView Storage Provisioner User Guide
Getting Started with Storage Provisioner
This chapter provides instructions for using the graphical user interface and help
system, using the quick tour to get started, and starting Storage Provisioner for
Providers and Storage Provisioner for Consumers. This chapter includes:
■ About the User Interface
■ Getting Started with the Quick Tour
■ Starting Storage Provisioner
2
27OpenView Storage Provisioner User Guide
Getting Started with Storage Provisioner
About the User Interface
The Storage Provisioner user interface consists of a tripane window containing the
following:
■ Session pane – Includes links that you can select to perform various functions:
— Refresh – Updates Storage Provisioner with changes made by other users.
A refresh of the provisioning display automatically occurs when you
select a new tab or when a create, modify, or delete occurs.
— Help – Displays
Figure 3: Session pane
■ Navigation pane – Displays links where you view information about your
storage utilities, customers, and service levels. Storage Provisioner provides
two views:
— Storage Utilities
— Customers and LUNs
general online help in a separate browser.
Figure 4: Navigation panes
28 OpenView Storage Provisioner User Guide
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