HP OpenView Storage Management Appliance and Software User Manual

User Guide

hp OpenView

storage management appliance

software

Product Version: 2.1

Fourth Edition (October 2003)

Part Number: AA-RS0AD-TE

This guide describes how to configure and use the HP OpenView Storage Management Appliance software v2.1.

the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

This document contains proprietary information, which is protected by copyright. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hewlett-Packard. The information contained in this document is subject to change without notice.

Compaq Computer Corporation is a wholly-owned subsidiary of Hewlett-Packard Company. Microsoft®, MS-DOS®, MS Windows®, Windows®, and Windows NT® are U.S. registered trademarks of

Microsoft Corporation. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The

information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Hewlett-Packard Company products are set forth in the express limited warranty statements for such products. Nothing herein should be construed as constituting an additional warranty.

Printed in the U.S.A.

Storage Management Appliance Software User Guide Fourth Edition (October 2003) Part Number: AA-RS0AD-TE

About this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Text Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii

Equipment Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii

Rack Stability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

HP Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

HP Storage Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

1 Understanding the Storage Management Appliance Software. . . . . . . . . . . . . . . . . . .1

Software Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Logging On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Logging On to the System Management Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Browser Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Configuring Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Clearing the IE Browser Cache Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Configuring Netscape Navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Clearing the Netscape Navigator Browser Cache Manually. . . . . . . . . . . . . . . . . . . . 8

Configuring Netscape Navigator for Linux Operations . . . . . . . . . . . . . . . . . . . . . . . 8

Contents

iiiStorage Management Appliance Software User Guide

Contents

Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Getting Started Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Tools Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Devices Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

My Links Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

hp.com Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

User Interface Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Session Pane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Content Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Wizard Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Properties Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

List Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the Secure Sockets Layer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2 Configuring the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Storage Management Appliance Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Working with Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

User Privilege Levels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Adding New Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Importing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Modifying and Deleting Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Setting Additional User Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Working with User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Managing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

User Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Remote Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Date and Time Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Mail Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Changing the Storage Management Appliance Name. . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Domain Membership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

iv Storage Management Appliance Software User Guide

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3 Discovering Devices and Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

About Discoveries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

IP Discoveries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

SAN Discoveries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Performing Discoveries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Discovery Settings Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

About Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Managing Discovered Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Discovered Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Command View EVA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

HSG Element Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

4 Monitoring the SAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Storage Management Appliance Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Storage Management Appliance Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Using Event and Audit Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

SAN Events and Event Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Application Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Device Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

About Notification Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

SNMP Trap Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

E-mail or E-mail Pager Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Avoiding Duplicate Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Enabling User Properties for Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Setting Up Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Notification for a Device or Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Notification for a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

5 SAN Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Summary of Maintenance Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Installing Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Installation Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Installing Other Supported Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Backing Up and Restoring Data Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Managing Tools and Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Managing Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Diagnostic Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Automating Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

vStorage Management Appliance Software User Guide

Contents

A Migrating Event Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Using the Migration Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Creating a New Notification Recipient Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Sending Notifications to an Existing Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

B Restoring the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Steps for Restoring the Storage Management Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Restoring the Software with a QuickRestore CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Restore the SMA to Software Version 2.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Restore the SMA to its Factory-Installed State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Reinstalling Optional Storage Management Applications . . . . . . . . . . . . . . . . . . . . . . . 96

Installing the v2.1 Software Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Reinstalling Optional Backup Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Restoring the Database and Configuration Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Migrating to a New Storage Management Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Recovering and Migrating from a Previous Software Version . . . . . . . . . . . . . . . . . . . . 99

C Menu Options and Access Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

vi Storage Management Appliance Software User Guide

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Figures

1 Storage Management Appliance software logon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2 HP System Management logon screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

3 Storage Management Appliance software home page . . . . . . . . . . . . . . . . . . . . . . . . 9

4 Getting Started page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

5 Tools page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

6 Devices page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

7 My Links page example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

8 Storage Management Appliance user interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

9 Session pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

10 Session pane: informational section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

11 Session pane: navigation section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

12 Content Pane: links page example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

13 Content pane: wizard page example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

14 Content pane: properties page example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

15 Content pane example: Audit Log list table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

16 List table example with “All” buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

17 Settings page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

18 Users page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

19 Create User page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

20 Import User page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

21 User Properties page: General tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

22 Groups page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

23 Import Group page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

24 Set Password page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

25 Manage Application Passwords page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

26 Date and Time Settings page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

27 Mail Server Settings page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

28 Network page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

29 Appliance Name page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

30 Domain Membership page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

31 Discovery page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

32 Devices page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

33 Discovered Devices page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

34 Session pane with current status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

35 Status page with details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

36 Logs page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

37 Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

viiStorage Management Appliance Software User Guide

Contents

38 Contact Info tab of a User Properties page set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

39 Notification Info tab of a User Properties page set . . . . . . . . . . . . . . . . . . . . . . . . . . 68

40 Notification page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

41 Notification Events page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

42 User Event Notification page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

43 Maintenance page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

44 Manage Tools page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

45 Licensing page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

46 Diagnostics page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

47 Automation Manager Policies page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

48 Migrate Event Notification Recipients page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

49 Event Notification Migration page: choose method . . . . . . . . . . . . . . . . . . . . . . . . . 84

50 Event Notification Migration page: choose create a new user account. . . . . . . . . . . 86

51 Migration wizard: create new account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

52 Migration wizard: choose tools for notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

53 Migration wizard: new account summary page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

54 Event Notification Migration page: choose to send to existing account. . . . . . . . . . 90

55 Migration wizard: choose existing account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

56 Migration wizard: choose tools for notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

57 Migration wizard: existing account summary page. . . . . . . . . . . . . . . . . . . . . . . . . . 91

Tables

1 Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

2 Tabs on User Properties Page for Different User Privilege Levels. . . . . . . . . . . . . . 31

3 Local SAN Discovery Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

4 Possible Status Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

5 Storage Management Appliance Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

viii Storage Management Appliance Software User Guide

about this

guide

This guide provides information to help you:

■ Understand the user interface

■ Configure the Storage Management Appliance (SMA) software

■ Use the Storage Management Appliance software core features

About this Guide

“About this Guide” topics include:

■ Overview, page x

■ Conventions, page xii

■ Rack Stability, page xiv

■ Getting Help, page xv

ixStorage Management Appliance Software User Guide

About this Guide

Overview

This section covers the following topics:

■ Intended Audience

■ Prerequisites

■ Related Documentation

Intended Audience

This book is intended for use by storage and system administrators who are experienced with managing storage area networks (SANs).

Prerequisites

Before you install this update, you must have Storage Management Appliance software v1.0C (January 2002 update) or v2.0 installed.

Conventions

Conventions consist of the following:

■ Document Conventions

■ Text Symbols

■ Equipment Symbols

Document Conventions

The document conventions included in Tab le 1 apply in most cases.

Table 1: Document Conventions

Cross-reference links Blue text: Figure 1 Key and field names, menu items,

buttons, and dialog box titles File names, application names, and text

emphasis User input, command and directory

names, and system responses (output and messages)

Variables <monospace, italic font> Website addresses Blue, underlined sans serif font text:

Element Convention

Bold

Italics

Monospace font COMMAND NAMES are uppercase

monospace font unless they are case sensitive

http://www.hp.com

xii Storage Management Appliance Software User Guide

Text Symbols

The following symbols may be found in the text of this guide. They have the following meanings:

WARNING: Text set off in this manner indicates that failure to follow

directions in the warning could result in bodily harm or loss of life.

Caution: Text set off in this manner indicates that failure to follow directions

could result in damage to equipment or data.

Note: Text set off in this manner presents commentary, sidelights, or interesting points

of information.

Equipment Symbols

About this Guide

The following equipment symbols may be found on hardware for which this guide pertains. They have the following meanings:

Any enclosed surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts.

WARNING: To reduce the risk of injury from electrical shock hazards,

do not open this enclosure.

Any RJ-45 receptacle marked with these symbols indicates a network interface connection.

WARNING: To reduce the risk of electrical shock, fire, or damage to

the equipment, do not plug telephone or telecommunications connectors into this receptacle.

Storage Management Appliance Software User Guide

xiii

About this Guide

Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. Contact with this surface could result in injury.

WARNING: To reduce the risk of injury from a hot component, allow

the surface to cool before touching.

Power supplies or systems marked with these symbols indicate the presence of multiple sources of power.

WARNING: To reduce the risk of injury from electrical shock,

remove all power cords to completely disconnect power from the power supplies and systems.

Any product or assembly marked with these symbols indicates that the component exceeds the recommended weight for one individual to handle safely.

WARNING: To reduce the risk of personal injury or damage to the

equipment, observe local occupational health and safety requirements and guidelines for manually handling material.

Rack Stability

Rack stability protects personnel and equipment.

WARNING: To reduce the risk of personal injury or damage to the

equipment, be sure that:

■ The leveling jacks are extended to the floor.

■ The full weight of the rack rests on the leveling jacks.

■ In single rack installations, the stabilizing feet are attached to the rack.

■ In multiple rack installations, the racks are coupled.

■ Only one rack component is extended at any time. A rack may become

unstable if more than one rack component is extended for any reason.

xiv Storage Management Appliance Software User Guide

Getting Help

If you still have a question after reading this guide and consulting the online help system, contact an HP authorized service provider or access our website:

http://www.hp.com

HP Technical Support

Telephone numbers for worldwide technical support are listed on the following HP website: of origin.

Note: For continuous quality improvement, calls may be recorded or monitored.

Be sure to have the following information available before calling:

■ Technical support registration number (if applicable)

■ Product serial numbers

■ Product model names and numbers

■ Applicable error messages

http://www.hp.com/support/

About this Guide

. From this website, select the country

■ Operating system type and revision level

■ Detailed, specific questions

HP Storage Website

The HP Storage website has the latest information on this product, as well as the latest updates and drivers. Select the appropriate product or solution at:

http://www.hp.com/country/us/eng/prodserv/storage.html

HP Authorized Reseller

For the name of your nearest HP authorized reseller:

■ In the United States, call 1-800-345-1518

■ In Canada, call 1-800-263-5868

■ Elsewhere, see the HP website for locations and telephone numbers:

http://www.hp.com

Storage Management Appliance Software User Guide

About this Guide

xvi Storage Management Appliance Software User Guide

Understanding the Storage Management Appliance Software

This chapter describes basic features of the Storage Management Appliance software v2.1, including the following:

■ Software Features, page 2

■ Logging On, page 4

■ Home Page, page 9

■ Getting Started Page, page 10

■ Tools Page, page 11

■ Devices Page, page 12

■ My Links Page, page 13

■ hp.com Link, page 13

■ User Interface Features, page 14

■ Security Features, page 21

1Storage Management Appliance Software User Guide

Understanding the Storage Management Appliance Software

Software Features

The Storage Management Appliance software provides a central, host-independent, unobtrusive way to manage and monitor your storage elements. These elements include devices such as switches, hubs, and RAID arrays and the management applications that control them. You can use the SMA as a single point of management for all SAN applications and devices.

Since the Storage Management Appliance is located outside the data path, it performs management functions without involving host computers. Data transfers proceed independently between computers and storage devices. The SMA provides the following SAN-wide functions:

■ Monitors storage elements for failure, warning, and informational events.

■ Manages elements and accounting services for storage devices.

The core services of the updated Storage Management Appliance software include the following:

■ Security—Provides network security features for domain and workgroup

memberships as well as SMA users.

■ Application Installer—Installs and removes optional HP storage

management applications with an installation wizard.

■ Element Managers—Launches the appropriate element manager for

controlling your HSG or HSV-based storage systems.

■ Management Agents—Provides tools for managing the hardware devices of

your SMA.

■ Automation—Automates the management of your SAN through the use of

policies.

■ Remote Access—Provides logon information required for communication

between management applications.

■ Event/Notification—Sets up notification settings for specific events so your

users are kept aware of important activity in the SAN.

■ Discovery—Uses IP address ranges to discover and identify storage elements

in the SAN.

2 Storage Management Appliance Software User Guide

Understanding the Storage Management Appliance Software

■ Auditing—Logs activities on the Storage Management Appliance, so you can

see which users performed which activities.

■ Backup/Restore—Backs up your Management Appliance specific data

(database and application files).

In addition to these core services, you may purchase optional HP storage management applications. If you have any of the following HP storage management applications installed, you can access them through the Too ls page of the Storage Management Appliance software.

■ HP StorageWorks Business Copy EVA

■ HP StorageWorks Continuous Access EVA

■ HP StorageWorks Secure Path Manager

■ HP OpenView Storage Area Manager

■ HP OpenView Storage Provisioner

■ HP SANworks Network View

Note: Storage Area Manager cannot be installed on the same system that has

Network View installed.

3Storage Management Appliance Software User Guide

Understanding the Storage Management Appliance Software

Logging On

You can log on to the Storage Management Appliance from any computer on your network using IP addressing.

1. Open a supported Web browser. See the HP OpenView Storage Management Appliance software v2.1

QuickSpecs for supported browsers and operating systems. The QuickSpecs are available at the following website:

http://h18006.www1.hp.com/products/sanworks/managementappliance/specifications.html

2. Enter the Storage Management Appliance IP address or name in the browser’s location bar and press Enter.

The SMA logon dialog box prompts you for your logon information (Figure 1).

Figure 1: Storage Management Appliance software logon

3. Enter your user name and password and click OK to display the Storage Management Appliance Home page. You should receive your user name and password from the system administrator or user assigned the Administrator privilege level.

4 Storage Management Appliance Software User Guide

Understanding the Storage Management Appliance Software

After installing the v2.1 update, you can log on with the same administrator user name and password that you used with the prior version of the Storage Management Appliance. Unless it was changed during operation of the prior version, the administrator logon information consists of the following defaults:

User name: administrator Password: adminxxxxxx

where <xxxxxx> is the last six characters of the Storage Management Appliance serial number in reverse order. For example, with a serial number of D136FK31K069, the default password would be admin960K13. Note that the password is case sensitive and any letters in the serial number must be entered as uppercase. The serial number is located on the front panel of the Storage Management Appliance.

Note: To maintain system security you should change the administrator password as

soon as possible. Be sure the latest password can be retrieved by authorized personnel.

Logging On to the System Management Home Page

The following value-added HP storage management applications, device managers, and core services use the System Management Web server. This is an HP proprietary Web server that, in some cases, requires you to log on separately:

■ HP StorageWorks Business Copy EVA

■ HP StorageWorks Continuous Access EVA

■ HP StorageWorks Secure Path Manager

■ HP OpenView Storage Provisioner

■ HP SANworks Network View

■ HP StorageWorks HSG Element Manager

■ HP StorageWorks Command View EVA

■ Automation core service

5Storage Management Appliance Software User Guide

Understanding the Storage Management Appliance Software

When initially launching these applications and the Automation core service, the SMA software eliminates the separate logon. However, after a service is launched, there are two situations where you might be required to log back on to the Web server:

■ If the HTTP session times out.

■ If the Web server gets restarted for any reason (which may occur if an

application installation is in progress).

If either of these situations occur, then the System Management logon page opens (Figure 2).

Figure 2: HP System Management logon screen

You will need to use the System Management logon information to access the application again. The default settings are as follows:

User—administrator Password—administrator The user name and password are case sensitive. Alternatively, you can close all the application browser windows and launch them

again using the Tools or Devices page.

6 Storage Management Appliance Software User Guide

Browser Configuration

To optimize performance, HP recommends you configure your Web browser to disable caching. This ensures that the browser displays the most current data.

Configuring Internet Explorer

To use Internet Explorer (IE), configure the browser to reload pages automatically to prevent the browser from caching information.

To configure Internet Explorer:

1. Choose Start > Settings > Control Panel > Internet Options. The Internet Properties dialog box is displayed.

2. Click Settings under Temporary Internet files on the General tab.

3. Click Automatically.

4. Click OK.

Clearing the IE Browser Cache Manually

To clear the IE browser cache manually, press the Shift key and click Refresh on the IE browser toolbar. HP recommends clearing the cache each time you log on to the SMA.

Understanding the Storage Management Appliance Software

Configuring Netscape Navigator

To use Netscape Navigator, configure the browser to clear the cache every time the browser is launched.

To configure Netscape Navigator from Windows 2000:

1. Choose Edit > Preferences from the Netscape browser toolbar. The Preferences window opens.

2. Expand the Advanced option.

3. Click Cache.

4. Click Every time.

5. Click OK.

7Storage Management Appliance Software User Guide

Understanding the Storage Management Appliance Software

Clearing the Netscape Navigator Browser Cache Manually

To clear the Netscape Navigator browser cache manually:

1. Choose Edit > Preferences from the Netscape browser toolbar. The Preferences window opens.

2. Expand the Advanced option.

3. Click Cache.

4. Click Clear Memory Cache and Clear Disk Cache.

5. Click OK.

Configuring Netscape Navigator for Linux Operations

To ensure that the Storage Management Appliance software is displayed properly in a Netscape Navigator browser for a Linux operating system:

1. Choose Edit > Preferences from the Netscape browser toolbar. The Fonts dialog box is displayed.

2. Click Fonts under the Appearance option.

3. Click Use document-specified fonts, but disable Dynamic Fonts.

4. In the Variable Width Font and Size boxes: a. Select Helvetica or a Sans-serif font. b. Set the size to 10.

5. Expand the Advanced option.

6. Click Proxies. The Proxies dialog box opens.

7. Click Automatic proxy configuration.

8. Enter the proxy configuration URL.

9. Click OK.

8 Storage Management Appliance Software User Guide

Home Page

Understanding the Storage Management Appliance Software

After successful logon, the Storage Management Appliance software Home page opens (Figure 3). This page contains links to several of the SMA's most useful features:

■ Getting Started

■ To ols

■ Devices

■ My Links

■ hp.com

Figure 3: Storage Management Appliance software home page

9Storage Management Appliance Software User Guide

Understanding the Storage Management Appliance Software

Getting Started Page

The Getting Started page (Figure 4) provides a convenient set of links to help you prepare your Storage Management Appliance software for use. Most links on the Getting Started page are also available from the Settings page.

Figure 4: Getting Started page

To set up the Storage Management Appliance software v2.1 for first use, you might need to adjust the following initial settings:

Discovery—Set up and schedule a discovery so that your Storage Management Appliance software is aware of all your storage elements. See Chapter 4, “Discovering Devices and Applications” on page 45 for more information.

The Storage Management Appliance automatically performs an initial discovery during installation of the update.

Mail Server—Specify the mail server used for sending e-mail notifications to users when certain events occur. This setting is only necessary when you use the Storage Management Appliance notification features. See “Mail Server Settings” on page 38 for more information.

Remote Access—Create and manage access profiles used by one management application to initiate communication with another management application. See “Remote Access” on page 36 for more information.

Date/Time—Set the date and time for the Storage Management Appliance software. See “Date and Time Settings” on page 37 for more information. The default time zone is Mountain Time.

Migrate Notification Settings—Import previous notification settings into the Storage Management Appliance software v2.1. This option is only available when the system detects previous event notification settings. See Appendix A “Migrating Event Notification Settings” on page 83 for more information.

10 Storage Management Appliance Software User Guide

Tools Page

Understanding the Storage Management Appliance Software

The Tools page lets you launch any value-added HP storage management applications that you have installed on your system, which can include:

■ HP StorageWorks Business Copy EVA

■ HP StorageWorks Continuous Access EVA

■ HP StorageWorks Secure Path Manager

■ HP OpenView Storage Area Manager

■ HP OpenView Storage Provisioner

■ HP SANworks Network View

Note: Storage Area Manager cannot be installed on the same system that has

Network View installed.

Figure 5 shows a sample Tools page. Each of the installed applications opens in

its own separate browser window.

Figure 5: Tools page

Note: When any of these applications is launched, a Security Alert dialog box opens.

Click Yes to proceed with using the application.

For more information about installing value-added applications, see “Installing

Software” on page 75.

11Storage Management Appliance Software User Guide

Understanding the Storage Management Appliance Software

Devices Page

The Devices page (Figure 6) lets you organize, visualize, configure, and monitor your SAN storage devices. It contains links to the following:

■ Discovered Devices—Lists devices found by all IP discoveries.

■ Command View EVA—Launches the element manager for managing HSV

controller-based RAID arrays.

■ HSG Element Manager—Launches the element manager for managing HSG

controller-based RAID arrays.

Figure 6: Devices page

Note: When Command View EVA or the HSG Element Manager is launched, a

Security Alert dialog box opens. Click Yes to proceed with using the element manager. You can opt to view and install the certificates to establish a permanent trust relationship between the SMA and the element manager.

For more information, see Chapter 3, “Discovering Devices and Applications” on page 45.

12 Storage Management Appliance Software User Guide

My Links Page

The My Links feature lets you set up links to Internet or intranet sites you visit frequently. These links are specific to your user logon and display whenever you log on regardless of your physical location. Figure 7 shows a configured My Links page.

Understanding the Storage Management Appliance Software

hp.com Link

Figure 7: My Links page example

For more information on using My Links, see the Storage Management Appliance online help.

The hp.com link connects to the Storage Management Appliance website where you can obtain more information and technical assistance for the SMA and related products. The website page opens in a separate browser window.

13Storage Management Appliance Software User Guide

Understanding the Storage Management Appliance Software

User Interface Features

This section describes elements and navigational features of the Storage Management Appliance user interface.

The Storage Management Appliance window is divided into two panes—Session and Content panes (Figure 8).

Figure 8: Storage Management Appliance user interface

1 Session Pane 2 Content Pane

14 Storage Management Appliance Software User Guide

+ 102 hidden pages

HP OpenView Storage Management Appliance and Software User Manual

contents

About this Guide

Overview

Intended Audience

Prerequisites

Related Documentation

Conventions

Document Conventions

Text Symbols

Equipment Symbols

Rack Stability

Getting Help

HP Technical Support

HP Storage Website

HP Authorized Reseller

Understanding the Storage Management Appliance Software

Software Features

Logging On

Logging On to the System Management Home Page

Browser Configuration

Configuring Internet Explorer

Configuring Netscape Navigator

Home Page

Getting Started Page

Tools Page

Devices Page

My Links Page

hp.com Link

User Interface Features