HP OMNIBOOK XE4400, PAVILION ZE5100 User Manual

HP Notebook PC

Startup Guide

Notice

This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein.

Consumer transactions in Australia and the United Kingdom: The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers.

© Copyright Hewlett-Packard Company 2002. All rights reserved. Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Company, except as allowed under the copyright laws.

The programs that control this product are copyrighted and all rights are reserved. Reproduction, adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co. is also prohibited.

Portions of the programs that control this product may also be copyrighted by Microsoft Corporation, Phoenix Technologies, Ltd., ATI Technologies Inc., S3 Graphics Incorporated, Intel Corporation, and Adobe Systems Incorporated. See the individual programs for additional copyright notices.

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Hewlett-Packard Company HP Notebook Customer Care 1000 NE Circle Blvd., MS 425E Corvallis, OR 97330

2 Startup Guide

Important Safety Information

CAUTION

To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect a modem to the telephone wall jack. In Australia, the computer must be connected to the Telecommunication Network through a line cord that meets the requirements of ACA Technical Standard TS008.

When using your computer with a telephone connection, always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons:

• Do not use this product with a telephone connection near water (for example, near a

bathtub, sink, swimming pool, or in a wet basement).

• Avoid using a telephone connection (other than a cordless type) during an electrical

storm. There may be a remote risk of electric shock from lightning.

• Do not use a telephone connection to report a gas leak in the vicinity of the leak.

• Use only the power cord and batteries indicated in this manual. Do not dispose of

batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

HP Software Product License Agreement

Your HP product contains software programs. CAREFULLY READ THIS LICENSE AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN THE SOFTWARE ARE OFFEREDONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND. PROCEEDING WITH CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE LICENSE TERMS.

UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.

Operating system and software applications by Microsoft are licensed to you under the Microsoft License Agreement contained in the Microsoft documentation or displayed on your screen when Microsoft Software Products are launched.

Startup Guide 3

For a PC supplied with a Microsoft operating system: When you start the PC and accept the Microsoft End-user License Agreement (“EULA”), your license rights are valid only

if a Certificate of Authenticity (“COA”) label corresponding to your Microsoft operating system is provided with your PC. The COA label can usually be found on the bottom of the computer. If the COA label does not correspond to your Microsoft operating system or is missing, contact your HP reseller for details.

Other non-HP Software and Operating Systems are covered by the appropriate vendor license. The following License Terms govern the use of the HP software:

USE. Customer may use the software on any one HP product. Customer may not network the software or otherwise use it on more than one HP product. Customer may not reverse assemble or decompile the software unless authorized by law.

COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.

OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the software, other than ownership of the physical media. Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws. Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software, who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement.

PRODUCT RECOVERY CD-ROM or DVD. If your HP product was shipped with a product recovery CD-ROM or DVD: (i) The product recovery CD-ROM or DVD and/or support utility software may only be used for restoring the hard disk of the HP product with which the product recovery CD-ROM or DVD was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM or DVD shall be governed by the Microsoft License Agreement.

TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party.

SUBLICENSING AND DISTRIBUTION. Customer may not lease, sublicense the software or distribute copies or adaptations of the software to the public in physical media or by telecommunication without the prior written consent of Hewlett-Packard.

TERMINATION. Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice.

UPDATES AND UPGRADES. Customer agrees that the software does not include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement.

4 Startup Guide

EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable regulation.

U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is subject to HP standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright (c) 2000 Hewlett-Packard Company. All Rights Reserved. Customer further agrees that

Software is delivered and licensed as “Commercial computer software” as defined in DFARS 252-227-7014 (June 1995) or as a “commercial item” as defined in FAR

2.101(a), or as “Restricted computer software” as defined in FAR 52.227-19 (or any equivalent agency regulation or contract clause), whichever is applicable. The Customer agrees that it has only those rights provided for such Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved.

Support Policy for Microsoft Operating Systems Service Pack. HP will provide end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available 30 days after the service pack being released by Microsoft.

Edition History

Edition 1 (KD).......................................... May 2002

This manual is printed on recycled paper.

Startup Guide 5

Contents

Getting Started with Your HP Notebook....................................................................... 9

Taking Inventory......................................................................................................... 10

What’s in the box? ................................................................................................ 10

To find more information...................................................................................... 11

Identifying Parts of the Computer............................................................................... 12

Front View ............................................................................................................ 12

Back View............................................................................................................. 13

Bottom View......................................................................................................... 14

Status Lights.......................................................................................................... 15

Setting Up Your Computer......................................................................................... 17

Step 1: Install the battery ...................................................................................... 17

Step 2: Connect AC power.................................................................................... 19

Step 3: Connect a phone line................................................................................. 20

Step 4: Turn on the computer................................................................................ 21

Step 5: Set up Windows........................................................................................ 22

Step 6: Register your notebook............................................................................. 22

To connect to the Internet ..................................................................................... 23

What to do next..................................................................................................... 23

Basic Operation .............................................................................................................. 25

Operating Your Computer.......................................................................................... 26

To turn the computer on and off ........................................................................... 26

To reset the computer............................................................................................ 27

To change the boot device..................................................................................... 27

To use the touch pad ............................................................................................. 28

To use the Fn hot keys .......................................................................................... 29

To play DVD movies............................................................................................ 30

Working in Comfort with a Notebook PC.................................................................. 31

Batteries and Power Management................................................................................ 33

Using Battery Power................................................................................................... 34

To check battery status.......................................................................................... 34

To respond to a low-battery warning .................................................................... 35

To recharge the battery ......................................................................................... 35

Add-On Devices.............................................................................................................. 37

Installing Additional RAM......................................................................................... 38

To install a RAM expansion module .................................................................... 38

Replacing the Hard Disk Drive................................................................................... 40

To replace the hard disk drive............................................................................... 40

Startup Guide 7

Troubleshooting and Maintenance ............................................................................... 41

Troubleshooting Your Computer................................................................................ 42

Display Problems.................................................................................................. 42

Hard Disk Drive Problems.................................................................................... 43

Keyboard and Pointing Device Problems ............................................................. 43

Performance Problems.......................................................................................... 44

Power and Battery Problems................................................................................. 44

Startup Problems................................................................................................... 45

Testing the Hardware.................................................................................................. 46

To run the e-Diagtools diagnostic test .................................................................. 46

Configuring the Computer.......................................................................................... 48

To run the BIOS Setup utility ............................................................................... 48

Reinstalling and Updating Software........................................................................... 49

To recover the factory installation of your hard disk............................................ 49

HP Support and Service................................................................................................. 51

Getting Assistance for Your Computer....................................................................... 52

To get help from the Web ..................................................................................... 52

To contact HP for support or service .................................................................... 52

To receive repair service....................................................................................... 55

To prepare your computer for shipment................................................................ 56

Hewlett-Packard Limited Warranty Statement........................................................... 57

Reference Information................................................................................................... 59

Hardware Specifications............................................................................................. 60

Safety Information...................................................................................................... 63

Power Cords.......................................................................................................... 63

Ergonomics ........................................................................................................... 64

Battery Safety........................................................................................................ 64

Laser Safety........................................................................................................... 65

LED Safety............................................................................................................ 65

Mercury Safety...................................................................................................... 66

Exposure to Radio Frequency Radiation............................................................... 66

Regulatory Information............................................................................................... 67

U.S.A..................................................................................................................... 67

Canada................................................................................................................... 68

European Union .................................................................................................... 69

Japan ..................................................................................................................... 70

Russia.................................................................................................................... 71

International.......................................................................................................... 71

Index ................................................................................................................................73

8 Startup Guide

Getting Started with Your HP Notebook

Startup Guide 9

Getting Started with Your HP Notebook

Taking Inventory

Congratulations! Your notebook computer sets a new standard in personal computing. Although compact and easy to carry, your computer is made with the quality and attention to detail that are the hallmark of Hewlett-Packard.

This manual shows how to set up and operate your computer, as well as what to do if you run into trouble.

What’s in the box?

• HP notebook PC.

• Battery (installed).

• AC adapter and power cord.

• Quick Start sheet.

• Startup Guide.

• Recovery CD or DVD, for restoring Windows and all software included with your

computer.

• Microsoft Windows manual. In addition, your HP notebook includes preinstalled software. (The exact software

installed depends on your particular notebook model.)

10 Startup Guide

Getting Started with Your HP Notebook

Taking Inventory

To find more information

The following table lists other sources of information about your computer and related products.

Source Description and Location

Startup Guide

Online

Reference

Guide

Online HP Notes For late-breaking information available after the manuals were completed, see the

Microsoft Windows manual

HP Notebook Web Site

HP Business Support Web Site

Corporate

Evaluator’s Guide

This printed manual introduces your computer. It also contains setup instructions, basic operation guidelines, troubleshooting information, and warranty information.

The full

complete source for operating and maintaining the computer. Look in the online HP Library, or on the Library is in the Help and Support Center.

HP Notes in the online HP Library, or on the This is shipped with your computer and contains information about using the version

of Microsoft Windows shipped with your computer. www.hp.com/notebooks

www.europe.hp.com/notebooks (European mirror). To select another language, see www.hp.com.

www.hp.com/go/bizsupport

This provides information about installing alternate operating systems, as well as how to configure your notebook computer in a corporate, networked environment. Located at the HP Business Support Web site.

Reference Guide

Recovery CD

is shipped on the computer’s hard drive, and provides a

DVD

in \hp\Library. For Windows XP, the HP

Recovery CD

DVD

in \hp\Library.

Startup Guide 11

Getting Started with Your HP Notebook

Identifying Parts of the Computer

Front View

1. Computer open/close latch.

2. One-Touch buttons.

3. Keyboard status lights.

4. Power button. Turns the computer on and off.

5. Touch pad, scroll pad, click buttons, plus on-off button.

6. Main status lights (left to right): power mode, battery, hard disk activity.

7. Infrared port.

12 Startup Guide

8. Wireless on-off button and indicator light (on certain models).

9. Battery.

10. Audio mute button, audio mute light, and volume control.

11. Audio jacks (left to right): audio out (headphones), external microphone.

12. CD-ROM, DVD, or other drive.

13. Universal serial bus port (USB).

Back View

Getting Started with Your HP Notebook

Identifying Parts of the Computer

14. AC adapter jack.

15. Two USB ports.

16. LAN port.

17. PS/2 keyboard or PS/2 mouse port (supports Y adapter).

18. Parallel port (LPT1). Use this port for a parallel printer or other parallel device.

19. External monitor port.

20. S-video port.

21. Kensington lock slot (security connector).

22. Modem port.

23. IEEE 1394 port (on certain models).

24. PC Card and CardBus slot and buttons.

25. Floppy disk drive (on certain models).

Startup Guide 13

Getting Started with Your HP Notebook

Identifying Parts of the Computer

Bottom View

26. Hard disk drive.

27. Battery latch.

28. Mini-PCI cover (no user parts inside).

14 Startup Guide

29. RAM cover.

30. Docking port.

31. Reset button.

Getting Started with Your HP Notebook

Identifying Parts of the Computer

Status Lights

The computer includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as Caps Lock and Num Lock.

The following diagram shows the main status lights on the front of the computer.

1. Power mode.

• On: the computer is on (even if the display is off).

• Blinking: the computer is in Standby mode.

• Off: the computer is off or in Hibernate mode.

2. Hard disk drive activity.

• On: computer is accessing the hard disk drive.

3. Battery status.

• Green: the AC adapter is connected and the battery is fully charged.

• Amber: the AC adapter is connected and the battery is charging.

Startup Guide 15

Getting Started with Your HP Notebook

Identifying Parts of the Computer

• Blinking: the AC adapter is connected and the battery is missing or has a fault.

• Off: the AC adapter is not connected.

The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks.

1. Caps Lock. Caps Lock is active.

2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the

embedded keypad.)

3. Keypad Lock. The embedded keypad is active (Fn+F8). Num Lock must also be on

for the numeric keys—otherwise, cursor control is active (as marked on an external

keyboard).

16 Startup Guide

Setting Up Your Computer

Getting Started with Your HP Notebook

Setting Up Your Computer

WARNING

Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library, or visit our ergonomics Web site, www.hp.com/ergo. For a summary about working with a notebook computer, see

“Working in Comfort with a Notebook PC” on page 31.

If you are using your notebook computer as your primary computer, or using it for extended periods, you should use it with a full-size keyboard, monitor, and mouse. HP docking accessories offer quick, easy connections to these devices. This can reduce the risk of ergonomic injury. See Working in Comfort in the online HP Library.

When you set up your computer for the first time, you’ll install and charge the battery, connect the AC adapter, turn on the computer, and run the Windows setup program.

Step 1: Install the battery

Do not mutilate or puncture batteries. Do not dispose of batteries in fire, or they can burst or explode, releasing hazardous chemicals. Rechargeable batteries must be recycled or disposed of properly.

Your computer is shipped with the battery installed. If the battery has been removed, you should install it:

1. Turn the computer upside down.

2. Insert the connector end of the battery into the battery compartment and slide it in

until it latches.

Startup Guide 17

Getting Started with Your HP Notebook

Setting Up Your Computer

To remove the battery

1. Before removing the battery, do one of the following:

• Shut down the computer or put it into Hibernate mode, or

• Plug in the AC adapter.

2. Slide the battery’s release latch, and then slide the battery out of its compartment.

18 Startup Guide

Step 2: Connect AC power

Getting Started with Your HP Notebook

Setting Up Your Computer

CAUTION

Use only the 90-watt HP AC adapter included with your computer (or other approved adapter that meets the power requirements of the computer).

If “90W” is printed below the AC adapter socket, do not use a 60- or 75-watt adapter, such as HP F1454A, F1781A, F4600, or F4814, and do not use DC adapter accessories F1455A and F2297A.

Using the wrong AC adapter could damage the computer or adapter and may void your warranty (see “Hewlett-Packard Limited Warranty Statement” on page 57).

• Plug the AC adapter into the computer and connect the power cord to the AC adapter,

then plug the power cord into a wall outlet. The computer’s battery then starts charging.

Important

When unplugging the power cord, unplug it from the outlet before unplugging it from the AC adapter.

While the battery is charging, you can continue with step 3.

Startup Guide 19

Getting Started with Your HP Notebook

Setting Up Your Computer

Step 3: Connect a phone line

You can use the built-in modem, or, if you prefer, you can connect to a PC Card modem or an external modem.

1. Make sure the telephone line is an analog line, sometimes called a data line. (You

must not use a digital line.)

2. Connect the telephone cord into a telephone jack. If the plug on the phone cord

doesn’t fit the jack, you may need to use an adapter.

3. Plug the other end of the phone cord into the built-in modem.

For details about using the modem, including AT commands, see the online Reference

Guide.

20 Startup Guide

Getting Started with Your HP Notebook

Setting Up Your Computer

Step 4: Turn on the computer

• Press the power button above the left side of the keyboard. The computer then boots

up, and Windows starts automatically.

Hint

If your computer does not turn on when operating on battery power, the battery may be out of power. Plug in the AC adapter and press the power button again. Leave the AC

adapter plugged in for at least an hour—or 3–4 hours to charge the battery fully.

Startup Guide 21

Getting Started with Your HP Notebook

Setting Up Your Computer

Step 5: Set up Windows

Your notebook computer has Microsoft Windows preinstalled on its hard disk drive. The first time you turn on your computer, the Windows Setup program runs automatically so you can customize your setup.

1. Follow the Setup program’s instructions as they appear on the screen. If the program

prompts you to enter the Product ID code, you will find this code on the bottom of the computer.

2. If you connected the modem, check the modem’s country or region settings:

• Windows XP: click Start, Control Panel, Printers and Other Hardware, Phone and

Modem Options, and then click Edit on the Dialing Rules tab.

• Windows 2000: click Start, Settings, Control Panel, double-click Phone and

Modem Options, and then click Edit on the Dialing Rules tab.

Step 6: Register your notebook

Be sure to register your computer. Registering is free and fast, and ensures you will receive quicker, more personalized support. The information you provide during registration allows us to provide you with better products and services.

Registering your computer does the following:

• Records your ownership of the computer with Hewlett-Packard and provides access

to service, support, and information.

• Records your ownership of the Windows XP operating system with Microsoft. If you

have Windows 2000, please contact Microsoft separately to register the operating system.

If you decide not to register during Windows setup, choose the option to print the registration form, and then fax it to HP at the fax number on the form. Or you can register by calling HP Customer Care—see “To contact HP for support or service”on page 52 to find the phone number.

22 Startup Guide

Getting Started with Your HP Notebook

Setting Up Your Computer

To connect to the Internet

If you are connected to a wired or wireless LAN with Internet access or your computer has a modem (built-in, PC Card, or external), you can connect to the Internet. For details, see the online Reference Guide—click Start, Help and Support, HP Library

(Windows XP) or Start, Programs, Hewlett-Packard, Notebook, HP Library (Windows 2000).

What to do next

• If you’re not familiar with the version of Windows installed on your computer, click

Start, Tour Windows XP or Start, Help (Windows 2000), or check the Windows manual to discover what’s new.

• See the online Reference Guide to learn more about using and maintaining your

computer—click Start, Help and Support, HP Library (Windows XP) or Start, Programs, Hewlett-Packard, Notebook, HP Library (Windows 2000).

Startup Guide 23

Basic Operation

Startup Guide 25

Basic Operation

Operating Your Computer

You can start and stop your computer using its power button. However, at certain times

you may want to use other methods to start or stop the computer—depending on power considerations, types of active connections, and start-up time.

For information on caring for and protecting your computer, see “Operating Your Computer” in the online Reference Guide.

For information about connecting your modem or LAN, or about connecting PC Cards or external devices, see the online Reference Guide. See the same online manual for modem AT commands.

To turn the computer on and off

Power mode To enter this mode On mode

Power mode status light is on.

Standby mode

Saves significant power. Turns off the display and other components. Maintains current session in RAM. Restarts quickly. Restores network connections. Power mode status light is blinking.

Hibernate mode

Saves maximum power. Saves current session to disk, then shuts down. Restores network connections. Power mode status light is off.

Shut down (off)

Saves maximum power. Turns off without saving current session. At startup, resets everything, starts a new session, and restores network connections. Power mode status light is off.

To turn on: Press the power button to restart, or to resume your session from Standby or Hibernate mode.

Press the power button.

Press the power button

–or– click Start, Turn Off Computer, Stand By (Windows XP) –or– click Start, Shut Down, Standby (Windows 2000) –or– allow timeout.

Press Fn+F12 –or– click Start, Shut Down, Hibernate (Windows 2000) –or– allow timeout.

Click Start, Turn Off Computer, Turn Off (Windows XP) –or– click Start, Shut Down, Shut down (Windows 2000) –or– press the power button for 4 seconds (only if the Start menu procedure doesn’t work).

You can also customize the way these power modes work. See the chapter titled

“Batteries and Power Management” in the online Reference Guide.

26 Startup Guide

Basic Operation

Operating Your Computer

To reset the computer

Occasionally, you may find that Windows or the computer has stopped responding, and will not let you turn the computer off. If this happens, try the following in the order listed.

• If possible, shut down Windows:

Windows XP: press CTRL+ALT+DEL, and then click Shut Down, Restart. Windows 2000: press CTRL+ALT+DEL, click Shut Down, and press the power

button to restart.

–or, if this fails–

• Press the power button for 4 seconds until the display shuts down, and then press the

power button again to restart. –or, if this fails–

• Insert the tip of a ballpoint pen into the reset button on the bottom of the computer,

and then press the power button to restart.

To change the boot device

The computer normally boots from its internal hard disk. You can also boot the computer from a floppy disk drive, a CD-ROM drive, or an internal network interface card.

1. Click Start, Turn Off Computer (or Shut Down), Restart.

2. When the HP logo appears, press ESC to display the Boot menu.

3. Use the arrow keys to select the boot device, and press ENTER.

Startup Guide 27

Basic Operation

Operating Your Computer

If you want to boot from a specific device whenever it is present, change the boot order using the BIOS Setup utility—see “To run the BIOS Setup utility” on page 48.

To use the touch pad

The touch pad includes an on-off button so you can turn off the touch pad to avoid moving the pointer accidentally, such as by touching the pad while typing. The indicator light turns off when you turn off the touch pad.

1. Click buttons. The click buttons work like the left and right buttons on a standard

mouse.

2. Touch pad (touch-sensitive pointing device).

3. Touch pad on-off button and indicator light.

4. Scroll pad. The scroll pad scrolls the contents of the active window.

28 Startup Guide

Basic Operation

Operating Your Computer

Moving and selecting

1. Place your hands in a normal typing position.

2. Move a thumb or finger across the touch pad in the direction you want the pointer to

move.

3. Use the left and right click buttons, which function like the left and right buttons on a

mouse, to make your selection:

• To open an application, move the pointer over the icon and double-click the left

button.

• To make menu selections, move the pointer to the menu item and click the left

button.

• To open the shortcut menu for an item, move the pointer over the item and click

the right button.

• To drag an item, move the pointer over the item. Then press and hold the left

button while you move the pointer to the new location, and release the button.

In addition, you can tap the touch pad to select items and use other advanced touch pad features. For more information, double-click the touch pad icon in the taskbar, and then click Help in the tab for a particular feature.

You can use Mouse in Control Panel or the touch pad icon in the taskbar to customize the

operation of your computer’s pointing devices (touch pad and external mouse): you can change the left, right, and scroll pad actions, double-click speed, pointer speed, and more.

Scrolling with the scroll pad

• Move your finger down the scroll pad to scroll down through the contents of a

window. Move your finger up the scroll pad to scroll up.

To use the Fn hot keys

The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, and then release both keys.

Startup Guide 29

Basic Operation

Operating Your Computer

This hot key Does this

Fn+F1 Decreases the display brightness. Fn+F2 Increases the display brightness. Fn+F5 Toggles among the built-in display, an external display, and simultaneous display on

both.

Fn+F8 Toggles the built-in keypad on and off. Does not affect an external keyboard. If Num

Lock is on, then the numeric functions are active; otherwise, cursor control is active

(as marked on an external keyboard). Fn+F12 Enters Hibernate mode. Fn+NumLock Toggles Scroll Lock on and off. Fn+Page Up Increases the audio volume and cancels the mute setting. Fn+Page Down Decreases the audio volume. Fn+Backspace Mutes the audio output.

To play DVD movies

Important

If your computer came with a DVD drive, it also includes DVD player software that lets you play DVD movies.

• Click Start, All Programs (or Programs), Multimedia, DVD Player, InterVideo

WinDVD.

For Windows XP, you can also use Windows Media Player to play DVD movies.

DVDs can have regional codes embedded in the disc data. These codes prevent DVD movies from being played outside the region of the world in which they are sold. If you get a region code error, you are trying to play a DVD intended for a different region.

Most DVD drives let you change the region code only a limited number of times (usually no more than four). When you reach this limit, your last change to the region code will be hard-coded on the DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation. Refer to the help for your DVD player software for details about setting region codes.

30 Startup Guide

Working in Comfort with a Notebook PC

Basic Operation

WARNING

Note

Improper use of keyboards and other input devices has been associated with ergonomic injury. For more information about reducing your risk, visit our ergonomics Web site at www.hp.com/ergo—or see Working in Comfort in the

online HP Library.

You can use your HP notebook computer virtually anywhere, anytime. The following recommendations should help you work more comfortably.

If you are using your portable computer as your primary computer, or using it for extended periods, you should use it with a full-size keyboard, monitor, and mouse. This will give your portable computer the adjustability and comfort features of a desktop unit. HP docking accessories offer quick, easy connections to these devices. More information on how to prepare your workspace environment and set up your HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library and available on the Windows 2000 Recovery CD or DVD in

\hp\library—as well as at www.hp.com/ergo.

Your Mobile Work Environment

• Use a chair that provides good support for your lower back. If an adjustable chair is

not available, you can use a pillow or rolled-up towel to provide lower back support.

• Try to keep your thighs parallel to the floor and your feet flat on the floor. In a mobile

environment, you can do this by using a phone book or briefcase to support your feet.

• Adjust the height of either your work surface or chair to keep your arms in a neutral

position. Your arms should be relaxed and loose, elbows at your sides, with the forearms and hands parallel with the floor.

• Position your notebook computer display to minimize glare and reflection. For

example, on an airplane, lower the window shade, or in a hotel room, draw the curtains. You also should maintain a comfortable viewing distance–approximately 40 to 60 cm (16 to 24 inches). Adjust the angle of your display to help keep your head angled slightly downward in a comfortable position.

Startup Guide 31

Basic Operation

Working in Comfort with a Notebook PC

Using Your Mobile Computer

• Position the computer so your wrists and hands are in a neutral position. Your wrists

should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down. If your notebook computer does not have a built-in palm rest, you can use a rolled-up towel.

• Try to type as lightly as possible. The notebook keyboard requires little force to

activate.

• Take frequent, short rest breaks–this is especially important in a mobile computing

environment.

• Portable computers weigh between approximately 1.4 and 3.7 kilos (3 and 8 pounds).

When traveling, be sure to carry your computer properly to minimize strain on your body. Shift the bag containing your notebook equipment frequently between your left and right hands and shoulders.

32 Startup Guide

Batteries and Power Management

Startup Guide 33

Batteries and Power Management

Using Battery Power

For information about how your computer regulates its power consumption, and how you

can manually reduce power consumption and extend the life of the computer’s battery, see the chapter titled “Batteries and Power Management” in the online Reference Guide.

To check battery status

From the battery status light

You computer has a battery status light—see “Status Lights” on page 15.

From the Windows taskbar

The Windows taskbar can display a power icon that provides detailed battery status information (see Windows Help for details). The icon looks like a battery when AC is not connected.

• Place the pointer over the power icon to display the remaining battery charge. This

value is shown as either a percentage of charge remaining, or as time remaining.

• Double-click the power icon to open the Battery Meter window.

From the Windows Control Panel

• Windows XP: click Start, Control Panel, Performance and Maintenance, Power

Options, and then click the Power Meter tab to see the battery status. The Alarms and Advanced tabs provide additional Windows’ power-information options.

• Windows 2000: click Start, Settings, Control Panel, and then double-click Power

Options. This provides access to all of Windows’ power-information options.

On the battery

1. Remove the battery from the computer—see “Step 1: Install the battery” on page 17.

2. Press the contact pad on the side of the battery. The number of lights that turn on

indicates the remaining charge (each light represents 20% of a full charge).

34 Startup Guide

Note

Batteries and Power Management

Using Battery Power

To respond to a low-battery warning

The computer automatically alerts you when the battery power drops to a critically low level. The computer first emits a high-pitched beep or displays a warning message. Then, if you do not restore power within a short time, the computer goes into Hibernate mode.

Once the computer enters Hibernate mode in this way, you won’t be able to turn it on again until you restore power by doing one of the following:

• Replace the battery with a charged one. See “Step 1: Install the battery” on page 17.

• Plug in the AC adapter. See “Step 2: Connect AC power” on page 19.

If you plug in the AC adapter, you can continue to work while your battery recharges.

To recharge the battery

CAUTION

The AC adapter is normally warm whenever plugged into an AC outlet. The

computer is normally warm while recharging. Don’t recharge the computer in a briefcase or other confined space, or its battery could overheat.

• Plug the AC adapter into the computer.

To get the longest operating time, wait until the battery’s charge is below 50% before recharging, and then charge it fully (100%). Charging can take up to approximately 3 hours. If you continue working while the battery charges, the charging time may increase to 4 hours.

A fully charged battery can operate the computer for up to 3 hours, depending on your computer’s model, power management settings, and level of use.

Startup Guide 35

Add-On Devices

Startup Guide 37

Add-On Devices

Installing Additional RAM

The computer has no memory (RAM) built in but has two slots that hold two RAM modules. At least one slot contains a RAM module installed at the factory. You can use both slots to expand your RAM.

To install a RAM expansion module

Use HP PC2100 DDR-266 or higher RAM only.

You’ll need a small Phillips screwdriver for these steps.

CAUTION

Your computer’s chips are extremely sensitive to static electricity, and can be permanently damaged by it. Handle the RAM module only by its edges. Before installing the memory module, discharge your body’s static electricity by touching the metal shielding around the connectors on the back of the computer.

1. Click Start, Turn Off Computer, Turn Off (Windows XP) or Start, Shut Down, Shut

down (Windows 2000).

2. Important: unplug the AC adapter, if present, and remove the battery.

3. Turn the unit bottom-side up, loosen the screws holding the RAM cover, and remove

the cover.

38 Startup Guide

Add-On Devices

Installing Additional RAM

4. Insert the RAM board into the connector at about a 30° angle until it is fully inserted.

Then press down at both sides until both latches snap closed.

5. Replace the cover.

6. Insert the battery. To remove the RAM module, release the two latches at the sides of the module.

Startup Guide 39

Add-On Devices

Replacing the Hard Disk Drive

To replace the hard disk drive

You’ll need a small Phillips screwdriver for this procedure.

1. Unplug the AC adapter if you’re using one, and remove the battery.

2. Turn the unit bottom side up.

3. Use a pointed tool to remove the plug from the center screw hole, and then remove

the three screws.

4. Gently pull the hard drive out of the computer.

Important

5. Gently slide the new drive into the hard drive compartment. Press firmly to make sure

the connector seats properly.

6. Reinstall the hard drive screws and plug.

If you are installing a new hard disk drive, you should create a Utility partition on the drive before loading any software. See “To recover the factory installation of your hard disk” on page 49.

To install the holder on a new hard disk drive or prepare a new hard disk for use, see “Replacing the Hard Disk Drive” in the online Reference Guide.

40 Startup Guide

Troubleshooting and Maintenance

Startup Guide 41

Troubleshooting and Maintenance

Troubleshooting Your Computer

This section contains solutions to a few basic problems you might have with your computer. Try the solutions one at a time, in the order in which they are presented.

Here are some other sources of information for troubleshooting:

• See the troubleshooting chapter in the online Reference Guide for a more complete

list of troubleshooting suggestions.

• Open the HP Web-based troubleshooting tool: click Start, All Programs, HP Instant

Support (Windows XP), or double-click the HP Instant Support icon on the Windows desktop (Windows 2000). Search or browse the troubleshooting database for the information related to your problem.

• Click Start, Help and Support, Fixing a Problem (Windows XP) or Start, Help

(Windows 2000), and use the Windows troubleshooters.

• See the Microsoft Windows manual shipped with the computer.

• See the HP Notes in the online HP Library for updated information.

• Find technical tips and software updates for the computer at the HP Business Support

Web site (www.hp.com/go/bizsupport).

• Test your computer by running the e-Diagtools test program. See “Testing the

Hardware” on page 46.

• Contact your dealer or Hewlett-Packard—see “To contact HP for support or service”

on page 52. Please have your computer with you when you call.

Display Problems

If the computer is on, but the screen is blank

• Move the mouse or tap the touch pad. This will wake the display if it is in Display-off

mode.

• Press Fn+F5 in case the internal display was disabled. (Do this three times to return to

the state you started from.)

• If the computer is cold, allow it to warm up.

42 Startup Guide

Troubleshooting and Maintenance

Troubleshooting Your Computer

If the screen is difficult to read

• Try setting the display resolution to its default setting of 1024×768 or higher,

depending on your model: click Start, Control Panel, Appearance and Themes, Display (Windows XP) or Start, Settings, Control Panel, Display, Settings (Windows 2000).

Hard Disk Drive Problems

If the computer’s hard drive doesn’t spin

• Make sure the computer has power. If necessary, connect the AC adapter, and make

sure it is fully plugged into a power source and into the back of the computer.

• Remove and reinsert the hard drive. See “Replacing the Hard Disk Drive” on page 40.

If files are corrupted

• Open My Computer, select the disk you want to scan, click File, Properties, and use

the Tools tab.

• Run the virus-scanning program. See the chapter titled “Basic Operation” in the

online Reference Guide.

• Test the hard disk drive with the e-Diagtools diagnostics. See “Testing the Hardware”

on page 46.

• If necessary, you can format the hard disk and reinstall the original factory software.

See “To recover the factory installation of your hard disk” on page 49.

Keyboard and Pointing Device Problems

Use these suggestions for built-in or external devices.

If the pointer is difficult to control

• Adjust the pointer controls: click Start, Control Panel, Printers and Other Hardware,

Mouse (Windows XP), or click Start, Settings, Control Panel, and then double-click Mouse (Windows 2000).

If the touch pad doesn’t work

• Press the touch pad on-off button so the light turns on.

Startup Guide 43

Troubleshooting and Maintenance

Troubleshooting Your Computer

• Don’t touch the touch pad while the computer is rebooting or resuming from Standby

mode. If this happens, try the following: press a key on the keyboard to restore normal operation, or suspend and resume operation using the power button.

• If an external mouse is connected, the built-in pointing devices are normally disabled.

You can change this setting with the BIOS Setup utility—see “To run the BIOS Setup utility” on page 48.

• Restart the computer: click Start, Turn Off Computer (or Shut Down), Restart.

Performance Problems

For best performance, your computer should have at least 128 MB of memory (RAM).

If the computer stops responding

• Press CTRL+ALT+DEL and use Task Manager to end the application that is not

responding.

• Press the power button for at least 4 seconds to turn off and reset the computer. Then

press the power button again to turn the computer back on.

• If nothing happens, insert the tip of a ballpoint pen into the reset button on the bottom

of the computer. Then press the power button to turn the computer back on.

Power and Battery Problems

If the computer turns off immediately after it turns on

• Battery power is probably extremely low. Plug in the AC adapter or insert a charged

battery.

If the computer keeps beeping

• The computer beeps repeatedly or displays a warning when battery power is low.

Save your work, shut down Windows immediately, and insert a charged battery or plug in the AC adapter.

If the battery doesn’t charge

• Make sure the AC adapter is fully plugged into the power source and the computer,

and that the light on the adapter is on.

44 Startup Guide

Troubleshooting and Maintenance

Troubleshooting Your Computer

• If you’re using a power strip, remove the AC adapter from the power strip and plug it

directly into a wall outlet.

• Make sure the battery is fully installed and locked in place.

• Make sure you’re using only the 90-watt HP AC adapter included with your computer

(or other approved adapter that meets the power requirements of the computer).Do not use a 60- or 75-watt adapter, such as HP F1454, F1781, F4600, or F4814.

• Move the computer away from any nearby heat source. Unplug the AC adapter and

allow the battery to cool down. If the battery gets too hot, it will not charge properly.

• If available, try another battery and AC adapter.

Startup Problems

If the computer doesn’t respond when you turn it on

• Connect the AC adapter.

• Press the power button to try turning on the unit.

• Reset the computer by inserting the tip of a ballpoint pen into the reset button on the

bottom of the computer. Then press the power button to turn it on.

• If the computer still doesn’t respond, remove the battery and AC adapter, remove any

PC cards, and undock the computer if docked. Then plug in the AC adapter again, and reset the computer using the reset button.

If the computer won’t boot from battery power

• Make sure the battery is properly inserted and fully charged. Check the battery’s

charge by removing it and pressing the pad on the side of the battery. The lights show the charge level.

• If available, try another battery.

Startup Guide 45

Troubleshooting and Maintenance

Testing the Hardware

The e-Diagtools hardware diagnostic program included with your computer provides two levels of testing:

• Automated testing using its basic hardware test.

• Advanced testing using individual hardware tests.

The tests are designed to run after the system reboots. This ensures that the computer will be in a predictable state, so the diagnostic program can properly test the hardware components. The tests are non-destructive and are intended to preserve the state of the computer. The computer reboots when you exit the program so drivers can be loaded.

To run the e-Diagtools diagnostic test

1. Click Start, Turn Off Computer (or Shut Down), Restart.

2. When the HP logo appears, press F10 to start the diagnostic test.

The first time you run the program, you are prompted to select the language for the program.

3. When the menu appears, press F2 to run e-Diagtools.

4. When the Configuration Description appears, check the list of detected hardware.

5. Run the basic test. Press F2 to start the basic hardware test. The results appear when

the test is complete.

6. If you intend to exit without running the advanced tests, press F4 to view the Support

Ticket. Press F3 to exit e-Diagtools.

7. Optional: run the advanced tests. Press F2 to open the advanced test screen.

8. Use the arrow keys and ENTER to select the test you want to run. Tests are listed

only for detected hardware.

9. Press F2 to run the selected tests and add the results to the Support Ticket.

10. After each run, press F2 to return to the advanced test screen, or press F4 to view the

Support Ticket.

11. Exit. Press F3 and then any key to exit and reboot.

46 Startup Guide

Troubleshooting and Maintenance

Testing the Hardware

12. Optional: open the Support Ticket. In Windows, click Start, All Programs (or

Programs), Hewlett-Packard, Notebook, HP e-Diagtools, e-Diagtools for Windows.

13. Click View to display the Support Ticket.

14. To add information about your problem, click Comments, type the information, and

then click OK. To save or print the Support Ticket, click Save As or Print. To e-mail the Support Ticket to your support agent, click e-Mail. The first time you

make an e-mail connection from this program, click Change Settings in the Connect window and enter the settings recommended by your support agent.

e-Diagtools for Windows can also update the version of e-Diagtools on your computer’s

hard disk. In e-Diagtools for Windows, use the e-Diagtools menu. If you have trouble running e-Diagtools diagnostics from the hard disk, you can also run

it from the Recovery CD or DVD. Boot from the CD or DVD and select the diagnostics option.

Startup Guide 47

Troubleshooting and Maintenance

Configuring the Computer

To run the BIOS Setup utility

The BIOS (Basic Input and Output System) Setup utility enables you to make changes to

the computer’s system configuration, and to tailor the operation of your computer to your individual work needs.

The settings made in BIOS Setup generally control the computer’s hardware, and so greatly affect how the computer operates.

1. Click Start, Turn Off Computer (or Shut Down), Restart.

2. When the HP logo appears, press F2 to enter BIOS Setup.

3. The pointing devices are not active in BIOS Setup, so you will need to use the

keyboard to navigate:

• Press the LEFT and RIGHT arrow keys to move among menus.

• Press the UP and DOWN arrow keys to move among parameters in a menu.

• Press + or – to move through values for the current parameter, or press ENTER to

change a setting.

4. After you select the options you want, press F10 or use the Exit menu to exit BIOS

Setup.

5. If the settings cause a conflict between devices during reboot, the system prompts you

to run BIOS Setup, and marks the conflicting settings.

For a complete list of BIOS Setup menus, settings, and options, see the online Reference Guide.

48 Startup Guide

Reinstalling and Updating Software

You can use the Recovery CD or DVD to recover the original software build for your computer.

The Recovery CD or DVD also provides Windows drivers specific to your computer to configure a custom system. You can find drivers in these locations:

• On your computer’s hard drive under C:\hp\Drivers.

• On the Recovery CD or DVD under \hp\Drivers.

• On the HP Business Support Web site (www.hp.com/go/bizsupport). This Web site

contains the latest updates of software drivers for different operating systems.

To recover the factory installation of your hard disk

You can use the Recovery CD or DVD to reinstall the original factory software on your computer’s hard disk. You can also use the same process to create a Utility partition on a new hard disk. The hidden Utility partition contains the e-Diagtools diagnostic tests.

CAUTION

This procedure formats the computer’s hard disk drive and erases all data on the disk. After the hard disk is formatted, you’ll need to reinstall your applications.

Troubleshooting and Maintenance

Reinstalling and Updating Software

Do not interrupt the following process or unplug the AC adapter until the process is complete.

1. Important. Back up all data from your hard disk. The following steps delete all data

from the disk.

2. Plug in the AC adapter.

3. Insert the Recovery CD or DVD in the CD-ROM or DVD drive. To open the drive

when the computer is turned off, insert a straightened paper clip into the hole on the front of the drive.

4. Turn on or restart the computer. If the computer is running, click Start, Turn Off

Computer (or Shut Down), Restart.

5. When you see the HP logo, press ESC.

6. Select the CD or DVD drive as the boot device.

Startup Guide 49

Troubleshooting and Maintenance

Reinstalling and Updating Software

7. When the Recovery CD or DVD dialog box appears, follow the displayed instructions.

To perform a standard recovery, press 2, 1, 1. If prompted, accept the recommended partition size. If you install the factory software, the recovery process can take 15 to 45 minutes.

If you want to create the Utility partition without installing the factory software, click Advanced and select the option to not install the operating system.

8. When prompted to reboot the computer, press CTRL+ALT+DEL and follow any

instructions that appear onscreen.

50 Startup Guide

HP Support and Service

Startup Guide 51

HP Support and Service

Getting Assistance for Your Computer

To get help from the Web

HP has several Web sites on the Internet dedicated to providing information to HP notebook computer users. The following sites are especially useful for helping you get support for your computer:

• HP Business Support Web site. Get e-mail and telephone support information,

technical information, and software updates. www.hp.com/go/bizsupport

• HP Notebook Computer Web site. Get the latest information about technical

support, plus information about warranty and support programs. www.hp.com/notebooks

To contact HP for support or service

HP Customer Care Centers will assist you free of charge during the term of the warranty (you are responsible for the telephone charges).

During the free assistance period, HP will assist with questions about:

• Included applications and operating systems.

• HP-described operation environments and conditions.

• HP accessories, HP upgrades, and basic operation and troubleshooting.

HP will not be able to help with questions about:

• Non-HP hardware, software, operating systems, or usage not intended for or included

(by HP) with the product.

• How to repair the product yourself.

• Product development, custom installations.

• Consulting.

52 Startup Guide

HP Support and Service

Getting Assistance for Your Computer

To contact the HP Customer Care Center by e-mail, visit the HP Business Support Web site (www.hp.com/go/bizsupport) under “Contact HP”.

To call the Customer Care Center, check the HP Business Support Web site (www.hp.com/go/bizsupport) under “Contact HP” for the most complete and current list of phone numbers. If your HP notebook product is not normally sold by HP in the country of use, you must call a Customer Care Center that supports your notebook model. Currently, service and support assistance is provided only in the following countries and regions:

Pavilion models

United States: (208) 323-2551. United Kingdom: +44 (0)207-512-52-02 France: +33 (0)1-43-62-34-34 Mexico: Mexico City: 52-58-9922 outside Mexico City: 01-800-472-6684 Australia: 61-3-8877-8000

Omnibook models

See the following table.

Startup Guide 53

HP Support and Service

Getting Assistance for Your Computer

North America

United States: Omnibook: (970) 635-1000 Pavilion: (208) 323-2551 Canada: (905) 206-4663 Mexico: Mexico City: 52-58-9922 outside Mexico City: 01-800-472-6684

South America

Argentina: Buenos Aires: 5411-4778-8380 outside B.A.: 0810-555-5520 Brazil:

São Paulo: (11) 7297-4998 outside São Paulo: 0800-157751 Chile: 800-360999 Colombia: 9-800-114-726 Guatemala: 1 800 999-5105 Peru: 0-800-10111 Puerto Rico: 1-877-2320-589 Venezuela: 0 800 4746 8368

Europe

Austria: 43 (0) 810 00 6080 Belgium: Dutch: +32 (0)2-626-8806 French: +32 (0)2-626-8807 Czech Republic: +42 (0)2-6130-7310 Denmark: +45 39-29-4099 English International: +44 (0)207-512-5202 Finland: +358 (0)203-47-288 France: +33 (0)1-43-62-34-34 Germany: 49 (0)180-52-58-143 Greece: +30 10 60 73 603 Hungary: +36 (0)1-382-1111 Ireland: +353 (0)1-662-5525 Italy: +39 02-264-10-350 Netherlands: +31 (0)20-606-8751 Norway: +47-22-11-62 99 Poland: +48 22 865 98 00 Portugal: +351-21-317-6333 Romania: +40 1 315 44 42

For best service, make sure you have as much of the following available when you call:

Russia Federation: Moscow: +7-095-797-3520 St. Petersburg: +7-812-346-7997 Slovakia: +421-2-68208080 Spain: +34-902-321-123 Sweden: +46 (0)8-619-2170 Switzerland: +41 (0)848-80-11-11 Turkey: +90 (216) 579 71 71 UK: +44 (0)207-512-52-02 Ukraine: +7 (380-44) 490-3520

Africa and Middle East

Algeria: 213 (0) 61 56 45 43 Egypt: 02 532 5222 Israel: + 972 (0)9 952 4848 Morocco: 212 22404747 Tunisia: 216 1 891 222 Saudi Arabia: 800 897 14440 South Africa: inside RSA: 086 000 1030 outside RSA: +27-11 258 9301 United Arab Emirates: 971 4 883 8454

Asia and Australia

Australia: 61-3-8877-8000 China, Mainland: 800-810-5959 Hong Kong: 852-300 28 555 India: 1-600 112267 Indonesia: 62-21-350-3408 Japan: Navi Dial: 0570-000-510 other: 81-3-5344-7181 Korea: Seoul: 82-2-3270-0700 outside Seoul: 080 999-0700 Malaysia: 1 800 805 405 New Zealand: 64-9-356-6640 Philippines: 63-2-867-3551 Singapore: 65-6272-5300 Taiwan: 0800 - 010055 Thailand: 66-2-353-9000 Vietnam: 84-(0)-8-823-4530

• Your computer’s model and serial number.

• Your computer’s operating system.

54 Startup Guide

Note

HP Support and Service

Getting Assistance for Your Computer

• Any messages displayed when the problem occurred.

• Were there any changes to the computer, software, related hardware, or accessories

before this occurred? Can the problem be re-created?

To receive repair service

If the HP notebook product is not normally sold by HP in the country of use, it must be returned for service to a country in which it is sold and supported.

HP Pavilion notebooks have regional support and service in selected countries. Currently, HP Pavilion notebook PCs are supported only in the country in which they are purchased and marketed. If you are outside the country of purchase, you must cover the cost of shipping your notebook to the appropriate HP authorized repair site.

If you are uncertain about the support available for your notebook, please contact HP

Customer Care—see “To contact HP for support or service” on page 52.

If your computer is under warranty. To receive warranty repair service, contact an HPauthorized reseller, or contact the HP Customer Care Center—see “To contact HP for support or service” on page 52. The support technician will help qualify your unit for warranty repair based on the warranty applicable to your unit and original purchase date, and will provide you with repair processes. Warranty service may include the cost of shipping, handling, duties, taxes, freight, or fees to or from the service location.

Note

If your computer is no longer under warranty. Contact an HP-authorized reseller or the HP Customer Care Center (see “To contact HP for support or service” on page 52). The support provider will let you know about repair charges and processes.

You are financially responsible for any repairs to your notebook that are not covered by the HP warranty—see the warranty statement on the next page. This includes any repairs required if you damage your notebook—for example, by spilling liquid onto it, dropping it, or breaking the display.

In addition, most DVD drives let you change the region code only a limited number of times (usually no more than four) to allow you to set the proper region code for your area. When you reach this limit, your last change to the region code will be hard-coded on the DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation.

Startup Guide 55

Note

HP Support and Service

Getting Assistance for Your Computer

To prepare your computer for shipment

See “To receive repair service” above to determine if your computer must be sent in for service. If so, prepare your computer for shipment as follows.

If you have questions about packaging requirements when returning your notebook for repair, contact HP Service and Support—see “To contact HP for support or service” on page 52. If your notebook is not packaged properly, you will be responsible for any damages to it that occur during shipping.

1. Important. Back up your hard disk drive. The hard disk may need to be replaced or

reformatted while your computer is being repaired.

2. Hewlett-Packard cannot guarantee the return of removable components. Please

remove the following prior to sending your computer in for service:

• PC cards.

• AC adapter and power cord.

• Any removable media, such as CDs, DVDs, or floppy disks.

Note

• Any hardware not involved in the problem and not requested for repair.

3. When sending your notebook to Hewlett-Packard, please use the original product

packaging or other substantial packaging to avoid damage to the unit in transit. Make sure that at least three inches of suitable packing material surround the unit.

Your notebook will be returned to you in new packaging.

If the hard disk drive is defective, you will receive a replacement drive that is either unformatted or loaded with software for verification. You should restore the computer’s original software using your Recovery CD or DVD (see “To recover the factory installation of your hard disk” on page 49) or other recovery method.

56 Startup Guide

Hewlett-Packard Limited Warranty Statement

1. HP warrants to you, the end-user customer, that HP hardware, accessories and

supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified in the Warranty Duration table below. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.

2. HP warrants to you that HP software will not fail to execute its programming

instructions after the date of purchase, for the period specified in the Warranty Duration table below, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects.

3. HP does not warrant that the operation of HP products will be uninterrupted or error

free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

HP Support and Service

4. HP’s limited warranty is valid in any country or locality where HP has a support

presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country for which it was never intended to function for legal or regulatory reasons.

5. Warranty does not apply to defects resulting from (a) improper or inadequate

maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES

ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country to country, state to state, or province to province.

Startup Guide 57

HP Support and Service

Hewlett-Packard Limited Warranty Statement

7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS

WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

Product Duration of Limited Warranty

HP Notebook with “1YR”, “3YR”, or similar mark on serial-number label

HP Notebook with “90D” or similar mark on serial-number label

HP Notebook accessories and batteries 1 year Non-HP accessories

HP Software, Microsoft Software 90 days

1 year, 3 years, or number of years marked.

90 days or number of days marked.

Not warranted by HP. Refer to manufacturer's warranty.

58 Startup Guide

Reference Information

Startup Guide 59

Reference Information

Hardware Specifications

Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, see the HP Notebook Web site (www.hp.com/notebooks).

Physical Attributes

Processor and Bus Architecture

Video 14.1-inch XGA (1024 × 768), or 15.0-inch XGA (1024 × 768) or SXGA+

Power

Mass Storage 20- to 40-GB removable hard drive with Ultra-DMA 100 interface.

RAM At least 128 MB RAM preinstalled.

Audio System

Size (14-inch display): 328 × 272 × 38 mm (12.9 × 10.7 × 1.5 in). Size (15-inch display): 329 × 272 × 44 mm (12.9 × 10.7 × 1.7 in). Weight: 2.9 kg (6.5 lb) minimum, depending on configuration.

1.8- to 2.0-GHz Intel Pentium 4 processor. 256- or 512-KB L2 cache. 400-MHz processor system bus.

(1400 × 1050) active-matrix (TFT) LCD display. Hardware 3D acceleration, hardware DVD acceleration. External monitors up to 1600 × 1200 resolution, 16M colors, and at least 85 Hz refresh rate (only 60 Hz at 1400 × 1050). Refresh rate and clarity may vary depending on monitor, resolution, and color depth. ATI Mobility Radeon graphics accelerator with 16- or 32-MB DDR graphics memory, 4x AGP graphics capability. Dual display capability (depends on operating system support).

Rechargeable lithium-ion (14.8 Vdc) battery with LED charge-level gauge. Battery life: up to 3 hours typical (varies with model, usage, and power settings). Fast battery recharge: 2–3 hours when system is off, 3–4 hours when system is on. Low-battery warning. Suspend/resume capability. Universal AC adapter: 100–240 Vac (50/60 Hz) input, 19 Vdc output, 90 W.

1.44-MB floppy drive module (certain models). 24x CD-ROM, or 8x DVD, or CD-RW, or CD-RW/DVD drive (or higher).

Two slots for PC2100 DDR-266 RAM modules. Up to 1 GB (1024 MB) RAM using 512-MB modules, future support for 2 GB RAM maximum.

Stereo sound via two built-in speakers. 3D-enhanced audio. Volume and mute buttons. Headphone-out and microphone-in.

60 Startup Guide

Reference Information

Hardware Specifications

Keyboard and Pointing Devices

LAN Ethernet 10Base-T (10 Mbps) and 100Base-TX (100 Mbps) support.

Modem

Wireless LAN

(certain models)

Input/Output 9-pin, 115,200-bps serial (only with port replicator).

Expandability Two 16-/32-bit PC Card slots, Type II or III, CardBus enabled.

Security Features User and administrator passwords.

87/88-key touch-type QWERTY keyboard with 101/102 key emulation. Embedded numeric keypad. 12 function (Fn) keys. 5 user-programmable One-Touch buttons. Touch pad with integrated scroll pad, on-off button and indicator. Left and right click buttons.

Supports wake-on-LAN, fast IP, DMI, dRMON. MBA (Managed Boot Agent) support for PXE/BINL, NCP/IPX, DHCP.

Software-based modem. Data speed: 56 Kbps (V.92) maximum. Fax speed: 14.4 Kbps, Class 1 and 2. Modulation: V.21, V.22, V.22bis, V.23, V.32, V.32bis, V.34, V.90, V.92, X2, Bell 103, Bell 212A. Synchronous transfer: V.80. Compression: V.42bis, MNP5. Error correction: V.42, MNP2-4. Fax: Group 3 fax, Class 1. V.17, V.27ter, V.29, V.21.

Radio: IEEE 802.11b, WECA Wi-Fi compliant, direct-sequence spread-spectrum. Operating frequency: 2.5-GHz ISM band, exact frequencies and channels depend on country. Raw data rate: 1, 2, 5.5, or 11 Mbps. Transmitter output: 15 dBm typical (approx. 30 mW), 16 dBm max (approx. 40 mW).

Receiver sensitivity: –84 dBm typical. Range: up to 100 m (300 ft) or more, depending on environment and conditions. On-off button and indicator. Mini-PCI interface.

25-pin bi-directional ECP/EPP parallel. 15-pin VGA video-out with DDC support. S-video TV out. PS/2 keyboard/mouse. 4-Mbps IrDA-compliant infrared port. IEEE-1394 (certain models). Universal serial bus (USB 1.1), two ports.

Port replicator.

System password. PC identification displayed at boot. DMI-accessible electronic serial number. Kensington MicroSaver lock slot.

Startup Guide 61

Reference Information

Hardware Specifications

Environmental Limits

Major ICs CPU: Intel Pentium 4 processor.

Operating temperature: 5 to 35 °C (41 to 95 °F). Operating humidity: 20 to 90 percent RH (5 to 35 °C). Operating altitude: up to 3000 m (10,000 ft) at 25 °C (77 °F).

Storage temperature: –20 to 50 °C (–4 to 122 °F).

Core logic: ALI 1671 / 1535+ chipset. Display controller: ATI Mobility Radeon M6-C/P. Audio/Modem controller: Conexant Smart AMC CX20468-21. CardBus controller: TI PC1520. Keyboard/embedded controller: National PC87570. Super I/O: integrated in core logic. IEEE 1394: TI TSB43AB22. LAN: National NS83815.

802.11b wireless LAN: Ambit with Intersil Prism 2.5 chipset.

62 Startup Guide

Reference Information

Safety Information

Power Cords

The power cord supplied with the computer’s AC adapter should match the plug and voltage requirements for your local area. Regulatory approval for the AC adapter has been obtained using the power cord for the local area. However, if you travel to a different area or need to connect to a different outlet or voltage, you should use one of the power cords listed below. To purchase a power cord (including one for an area not listed below) or a replacement AC adapter, contact your local Hewlett-Packard dealer or Sales and Service office. For any power cord with a fused plug, if you have to replace the fuse, be sure to install an approved fuse.

Country or Region Rated Voltage and Current HP Part Number

Canada Mexico Philippines Taiwan United States

East and West Europe Egypt Saudi Arabia

Hong Kong Singapore United Kingdom

Australia New Zealand

Japan 125 Vac (3 A) 8120-6316 India 250 Vac (2.5 A) 8121-0702 South Africa 250 Vac (2.5 A) 8120-6317 Argentina 250 Vac (2.5 A) 8120-8367 Chile 250 Vac (2.5 A) 8120-8452 China 250 Vac (2.5 A) 8120-8373 South Korea 250 Vac (2.5 A) 8120-8441

125 Vac (3 A) 8120-6313

250 Vac (2.5 A) 8120-6314

250 Vac (2.5 A) 8120-8699

250 Vac (2.5 A) 8120-6312

Startup Guide 63

Reference Information

Safety Information

Ergonomics

WARNING

Note

Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library or visit our ergonomics Web site, www.hp.com/ergo.

Battery Safety

The following batteries are compatible only with HP notebook computers:

– HP: F4809 and F4812 – Panasonic: CGR-B/862AE – Sanyo: 4UR18650F-2-QC-KT – Simplo: 916-2150

• To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal

object to touch the battery contacts.

• Do not disassemble the battery. There are no serviceable parts inside. Do not dispose

of the battery pack in fire or water.

• Handle a damaged or leaking battery with extreme care. If you come in contact with

the electrolyte, wash the exposed area with soap and water. If it contacts the eye, flush the eye with water for 15 minutes and seek medical attention.

• Do not expose the battery pack to storage temperatures above 60 °C (140 °F).

• When discarding a battery pack, contact your local waste disposal provider regarding

local restrictions on the disposal or recycling of batteries.

• To obtain a replacement battery, contact your local dealer or HP sales office.

• Do not charge the battery pack if the ambient temperature exceeds 45 °C (113 °F).

• Replace only with the same or equivalent type battery pack recommended by the

manufacturer.

• This product contains a lithium-ion or nickel-metal-hydride battery, and may require

special handling at end-of-life.

64 Startup Guide

Reference Information

Safety Information

Laser Safety

The CD-ROM and DVD drives used with the computer are certified as a Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825 / IEC 825-1 (EN60825 / EN60825-1). These devices are not considered harmful, but the following precautions are recommended:

• Ensure proper use by reading and following the instructions carefully.

• If the unit requires service, contact an authorized HP service center—see “To contact

HP for support or service” on page 52.

• Do not attempt to make any adjustment of the unit.

• Avoid direct exposure to the laser beam—do not open the unit.

CLASS 1 LASER PRODUCT LASER KLASSE 1

LED Safety

The infrared port, which is located on the front of the computer, is classified as a Class 1 LED (light-emitting diode) device according to International Standard IEC 825-1 (EN60825-1). This device is not considered harmful, but the following precautions are recommended:

• If the unit requires service, contact an authorized HP service center—see “To contact

HP for support or service” on page 52.

• Do not attempt to make any adjustment of the unit.

• Avoid direct eye exposure to the infrared LED beam. Be aware that the beam is

invisible light and cannot be seen.

• Do not attempt to view the infrared LED beam with any type of optical device.

CLASS 1 LED PRODUCT LEDSCHÜTZKLASSE 1 PRODUKT

Startup Guide 65

Reference Information

Safety Information

Mercury Safety

This product contains mercury in the fluorescent lamp of the liquid-crystal display, and may require special handling at end-of-life.

Exposure to Radio Frequency Radiation

The radiated output power of the IEEE 802.11 internal wireless radio is far below the FCC radio frequency exposure limits. Nevertheless, the wireless radio shall be used in such a manner that the potential for human contact during normal operation is minimized.

The internal wireless radio operates within guidelines found in radio frequency safety standards and recommendations, which reflect the consensus of the scientific community. HP therefore believes the internal wireless radio is safe for use by consumers. The level of energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones. However, the use of wireless radios may be restricted in some situations or environments, such as aboard airplanes. If you are unsure of restrictions, you are encouraged to ask for authorization before turning on the wireless radio.

66 Startup Guide

Regulatory Information

This section presents information that shows how your computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions.

U.S.A.

This computer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This computer generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this computer does cause harmful interference to radio or

television reception (which can be determined by removing the unit’s batteries and AC adapter), try the following:

Reference Information

Regulatory Information

• Reorienting or relocating the receiving antenna.

• Relocating the computer with respect to the receiver.

• Connecting the computer’s AC adapter to another power outlet.

Connections to Peripheral Devices

To maintain compliance with FCC Rules and Regulations, use properly shielded cables with this device.

For more information, consult your dealer, an experienced radio/television technician, or the following booklet, prepared by the Federal Communications Commission: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock Number 004-000-00345-4. At the first printing of this manual, the telephone number was (202) 512-1800.

Startup Guide 67

Reference Information

Regulatory Information

Declaration of Conformity (U.S.A.)

Responsible Party: Hewlett-Packard Company

Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA 94304 +1 (650) 857-1501

declares that the product(s)

Trade name: Hewlett-Packard Company Product name: HP Omnibook XE4 series and Pavilion ZE5 and XT series

Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

Canada

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada. Le composant RF interne est conforme à la norme CNR-210 d’Industrie Canada. L’utilisation de ce dispositif est autorisée seulement aux conditions suivantes : (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit étre prét à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif.

68 Startup Guide

Reference Information

Regulatory Information

European Union

The equipment has been approved in accordance with Council Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network (PSTN) and to a radio-frequency wireless network. However, due to differences between

the individual PST’s provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.

In event of problems, you should contact your equipment supplier in the first instance. This equipment has been designed to work in all of the countries of the European

Economic Area (Public Switched Telephone Networks). Network compatibility is dependent on internal software settings. Contact your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard—see “To contact HP for support or service” on page 52.

Belgium: For outdoor usage only channels 10 (2457 MHz) through 13 (2472 MHz) are allowed. For private usage outside buildings across public grounds over less than 300m, no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m. An IBPT/BIPT license is required for public usage outside building. For registration and license please contact IBPT/BIPT.

France: Restricted frequency band: only channels 10 through 13 (2457 MHz through 2472 MHz respectively) may be used in France. License required for every installation, indoor and outdoor installations. Please contact ART for the procedure to follow. Use with outdoor installations not allowed.

Germany: License required for outdoor installations. Check with reseller for procedure to follow

Netherlands: License required for outdoor installations. Check with reseller for procedure to follow.

Italy: Indoor or outdoor use in a public area requires a user license.

Startup Guide 69

Reference Information

Regulatory Information

Japan

Japan Telecommunications Approval

Name of Equipment: AMC20493-001-KT1, AMC20493-001-KT3, AMC20493-001-KT5, AMC20493-001

TELEC approval number: D02-0005JP Name of Equipment: T60H424

70 Startup Guide

Note

Reference Information

Regulatory Information

Russia

International

Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed on the following page.

For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is listed in the declaration below. This regulatory number is different from the marketing name and product number.

Startup Guide 71

Reference Information

Regulatory Information

Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014)

Manufacturer’s Name: Manufacturer’s Address:

declares that the following product

Product Name: Regulatory Model Number: Product Options:

conforms to the following product specifications

Safety: IEC 60950: 1991 +A1,A2,A3,A4 / EN 60950: 1992 +A1,A2,A3,A4,A11

EMC: EN 55022: 1994 +A1: 1995 +A2: 1997, Class B [1]

Telecom: TBR 21: 1998, EG 201 121: 1998 Radio:

Equipment Class 2

Supplementary Information:

Corvallis, OR, April 1, 2002

Hewlett-Packard Company, Mobile Computing Division 19310 Pruneridge Ave., Cupertino, CA 95014, U.S.A.

HP Omnibook XE4 series and Pavilion ZE5 and XT series CRVSA-02T1-90 All, including options for analog modem and radio link

IEC 60825-1: 1993 +A1 / EN 60825-1: 1994 +A11 Class 1 LED GB4943-1995

CISPR 24: 1997 / EN 55024: 1998 IEC 61000-3-2: 1995 / EN 61000-3-2:1995 +A1: 1998 +A2: 1998 IEC 61000-3-3: 1994 / EN 61000-3-3:1995 GB9254-1998 FCC Title 47 CFR, Part 15 Class B/ANSI C63.4: 1992 AS/NZS 3548: 1995 Rules and Regulations of Class B

EN 301 489-17 General EMC requirements for Radio equipment EN 300 328-2 Technical requirements for Radio equipment Notified Body Number: 0682 Notified Body Address: CETECOM ICT Services GmbH, Untertuerkheimer Str. 6-10, D-66117 Saarbruecken

The product herewith complies with the requirements of the R&TTE Directive 1999/5/EC and carries the CE marking accordingly.

[1] The product was tested in a typical configuration with Hewlett-Packard Personal Computer peripherals. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The HP F4813 and F5104 ac/dc adapters used with this product are designed to operate on all power systems, other than IT power systems.

European Contact for regulatory topics only: Hewlett Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany. Fax: +49 7031 143143. USA Contact: Hewlett Packard Co., Corporate Product Regulations Manager, 3000 Hanover Street, Palo Alto, CA 94304, U.S.A. Phone: +1 (650) 857-1501.

72 Startup Guide

Index

AC adapter

compatibility, 19 connecting, 19

AC adapter jack

location, 13 adding RAM, 38 adjusting

brightness, 30

volume, 30 antistatic precautions, 38 AT commands, See Reference

Guide

audio

connecting devices, See

Reference Guide

volume, 30 audio jacks, 12 audio mute button, 12

battery

checking status, 34

installing, 17

location, 12

low power warning, 35

release latch, 14

safety, 64

saving power, See Reference

Guide

status lights, 34

troubleshooting, 44 BIOS Setup utility

menus, See Reference Guide

using, 48 boot device order, 27 brightness

adjusting, 30

Caps Lock, 12, 16 CD-ROM drive

location, 12 clicking items, 29 computer

caring for, See Reference Guide

changing BIOS settings, 48

opening/closing, 12

reinstalling Windows, 49 resetting, 27 testing, 46 turning on, 21

configuring

BIOS settings, 48 touch pad, 29

connecting

external devices, See Reference

Guide

LAN, See Reference Guide modem, See Reference Guide PC Cards, See Reference Guide

to Internet, See Reference Guide Corporate Evaluator’s Guide, 11 cursor (pointer), 29 Customer Care

getting support, 52

Web site, 11

devices

about, See Reference Guide

temporary boot order, 27 diagnostics, 46 display

brightness, 30

connecting external, See

Reference Guide

port, 13

troubleshooting, 42 docking

See Reference Guide, 26 docking port, 14 dragging items, 29 drives

replacing hard disk, 40 DVD drive

location, 12

playing movies, 30

setting region code, 30

e-Diagtools for Windows, 47 e-mail

HP Customer Care, 53 ergonomics, 17 external devices

installing, See Reference Guide

external monitor, See Reference

Guide

external monitor port

location, 13

external mouse

configuring, 29

F10 (diagnostics), 46 files

recovering, 49

floppy disk drive

location, 13

Fn key

+ Back Space (mute), 30 + F1 (decrease brightness), 30 + F12 (hibernate), 30 + F2 (increase brightness), 30 + F5 (display select), 30 + F8 (keypad), 30 + NumLock (scroll lock), 30 + Page Down (decrease audio),

+ Page Up (increase audio), 30

hard disk drive

Hibernate partition, 40 location, 14 replacing, 40

troubleshooting, 43 hardware specifications, 60 Hewlett-Packard support, 52 Hibernate mode

definition, 26

status lights, 15 Hibernate partition, 40 hot keys, 29 HP Business Support

Web site, 11 HP Customer Care

contact by e-mail, 53

getting support, 52 HP Instant Support, 42 HP Library, 11 HP Notes, 11

IEEE 1394 port

Startup Guide 73

location, 13

infrared port

connecting, See Reference Guide location, 12 safety, 65

installing

hard disk drive, 40

RAM, 38 installing original software, 49 Internet

connecting to, See Reference

Guide

inventory, 10

keyboard

connecting external, See

Reference Guide

ergonomic precautions, 17

opening, 38

status lights, 12, 16

troubleshooting, 43 Keypad Lock, 12, 16

LAN

connecting to, See Reference

Guide

LAN port

location, 13 laser safety, 65 Library (HP), 11 lights

status, 12, 15, 16 LPT1 port, 13

memory

adding, 38

PC2100 DDR-266, 38 mini-PCI

location, 14 modem

built-in, 20

connecting, See Reference Guide

port location, 13 monitor

port, 13 mouse

connecting, See Reference Guide

troubleshooting, 43 movies (DVD), 30 mute button

location, 12

Notebook Web sites, 11 Num Lock, 12, 16

off

button location, 12 status lights, 15 turning off, 26

button location, 12

One-Touch buttons

location, 12

parallel port

location, 13 partition (Utility), 49 PC Card slots

location, 13 PC Cards

installing, See Reference Guide PC2100 DDR-266 RAM, 38 phone cord, connecting, 20 plug requirements, 63 pointing devices

configuring, 29

using, 29 port locations, 13 port replicator, See Reference

Guide

power

connecting AC, 19

saving, See Reference Guide

troubleshooting, 44 power button

location, 12

resetting with, 27 power cords, 63 PS/2 port

location, 13

RAM

adding, 38

location, 14

PC2100 DDR-266, 38 rebooting

temporary boot device, 27 recovering original software, 49 Recovery CD or DVD

diagnostics, 47

using, 49

region code, 30 registering computer, 22 regulatory information, 67 removing

hard disk drive, 40

repair service

obtaining, 55

shipment, 56 reset button, 27 resetting, 27

safety

battery use, 64

infrared port, 65

laser, 65

power cords, 63 scroll pad

location, 12 security

Kensington lock, 13 selecting items, 29 setting up, 17 software

pre-installed, 10 specifications

hardware, 60 Standby mode

definition, 26

status lights, 15

timeout, 26 startup

troubleshooting, 45 static electricity, 38 status lights

battery charge, 34

keyboard, 12, 16

location, 12

meanings, 15 Support Ticket, 46 S-video port

location, 13

temperature

limits, 62 touch pad

configuring, 29

location, 12

troubleshooting, 43

using, 29 troubleshooting

battery, 44

display, 42

74 Startup Guide

hard disk drive, 43 HP Instant Support, 42 keyboard, 43 pointing devices, 43 power, 44 startup, 45

turning on computer, 21

URLs, 11 USB

connecting, See Reference Guide

location of ports, 13 location of third port, 12

Utility partition

creating, 49

voltage requirements, 63 volume

adjusting, 30

volume control

location, 12

warranty

repair, 55 Web sites, 11 Windows

documentation, 11

reinstalling, 49

setting up, 22 wireless communication

indicator light, 12

Startup Guide 75

HP OMNIBOOK XE4400, PAVILION ZE5100 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual