HP omnibook 6000, omnibook 6100 Service Manual

Download

HP Omnibook 6000/6100

Service Manual

Please check out our eBay auctions for more great deals on Factory Service Manuals:

Notice

In a continuing effort to improve the quality of our products, technical and environmental information in this document is subject to change without notice.

This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein.

Consumer transactions in Australia and the United Kingdom: The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers.

© Copyright Hewlett-Packard Company 1998–2001. All rights reserved. Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Company, except as allowed under the copyright laws.

The programs that control this product are copyrighted and all rights are reserved. Reproduction, adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co. is also prohibited.

Portions of the programs that control this product may also be copyrighted by Microsoft Corporation, SystemSoft Corp., Phoenix Technologies, Ltd., ATI Technologies Inc., and Adobe Systems Incorporated. See the individual programs for additional copyright notices.

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

Microsoft®, MS-DOS®, and Windows® are U.S. registered trademarks of Microsoft Corporation. Pentium® and the Intel Inside logo are U.S. registered trademarks and Celeron™ and SpeedStep™ are U.S. trademarks of Intel Corporation. TrackPoint™ is a U.S. trademark of International Business Machines. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.

All certifications may not be completed at product introduction. Check with your HP reseller for certification status.

This equipment is subject to FCC rules. It will comply with the appropriate FCC rules before final delivery to the buyer.

Hewlett-Packard Company Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A.

Edition History

Edition 2.............................June 2001

ii HP Omnibook 6000/6100

Contents

Product Information......................................................................................................1-1

Features......................................................................................................................................... 1-3

Operation...................................................................................................................................... 1-5

Turning the Computer On and Off ........................................................................................ 1-5

Checking the Status of the Computer .................................................................................... 1-6

Using Fn Hot Keys.................................................................................................................1-7

Resetting the Computer..........................................................................................................1-8

Specifications................................................................................................................................ 1-9

Internal Design............................................................................................................................ 1-14

Removal and Replacement............................................................................................2-1

Disassembly Flowchart................................................................................................................. 2-2

Removing the Battery (User-Replaceable)................................................................................... 2-4

Removing a Plug-In Module (User-Replaceable)......................................................................... 2-5

Removing an SDRAM Module (User-Replaceable)................................................................... 2-6

Removing the Hard Disk Drive (User-Replaceable).................................................................... 2-7

Removing Mini-PCI Card #1 (User-Replaceable)...................................................................... 2-10

Removing the Power Button Panel (User-Replaceable)............................................................. 2-11

Replacing Small Parts (User-Replaceable)................................................................................. 2-12

Removing the Display Assembly (HP Authorized Service Providers Only).............................. 2-13

Removing the Keyboard (HP Authorized Service Providers Only)........................................... 2-15

Removing the Heatsink (with Fan) (HP Authorized Service Providers Only)........................... 2-17

Removing the CPU Module (HP Authorized Service Providers Only)...................................... 2-19

Removing the Top Case (HP Authorized Service Providers Only)............................................ 2-21

Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only)............ 2-24

Replacing the Motherboard ................................................................................................. 2-28

Replacing the Bottom Case.................................................................................................. 2-32

Repairing the BIOS IC (HP Authorized Service Providers Only).............................................. 2-33

Removing Other Components (HP Authorized Service Providers Only)...................................2-34

Troubleshooting and Diagnostics..................................................................................3-1

Troubleshooting............................................................................................................................ 3-2

Checking for Customer Abuse............................................................................................... 3-3

Troubleshooting the Problem................................................................................................. 3-3

Verifying the Repair .............................................................................................................. 3-4

Suggestions for Troubleshooting........................................................................................... 3-5

Diagnostic Tools......................................................................................................................... 3-17

Overview of Diagnostic Tools............................................................................................. 3-17

Power-On Self-Test ............................................................................................................. 3-24

Sycard PCCtest 450 CardBus Card (Optional).................................................................... 3-27

Desktop Management Interface (DMI)................................................................................ 3-28

BIOS Setup Utility............................................................................................................... 3-29

Replaceable Parts...........................................................................................................4-1

Reference Information...................................................................................................5-1

Password Removal Policy............................................................................................................ 5-1

Hewlett-Packard Display Quality Statement................................................................................ 5-2

Service Notes and Obsolete Parts................................................................................................. 5-4

HP Omnibook 6000/6100 iii

Figures

Figure 1-1. Omnibook — Front View..................................................................................................1-3

Figure 1-2. Omnibook — Back View..................................................................................................1-4

Figure 1-3. Omnibook — Bottom View...............................................................................................1-4

Figure 1-4. Resetting the Computer.....................................................................................................1-8

Figure 1-5. Replaceable Module Diagram.........................................................................................1-14

Figure 2-1. Disassembly Flow..............................................................................................................2-3

Figure 2-2. Removing the Battery........................................................................................................2-4

Figure 2-3. Removing a Module ..........................................................................................................2-5

Figure 2-4. Removing a Module ..........................................................................................................2-5

Figure 2-5. Removing a SDRAM Module...........................................................................................2-6

Figure 2-6. Removing the Hard Disk Drive.........................................................................................2-7

Figure 2-7. Removing the Hard Disk Case ..........................................................................................2-8

Figure 2-8. Removing the Mini-PCI Card..........................................................................................2-10

Figure 2-9. Removing the Power Button Panel..................................................................................2-11

Figure 2-10. Removing the Display ...................................................................................................2-14

Figure 2-11. Removing the Keyboard................................................................................................2-15

Figure 2-12. Unplugging the Keyboard Cables..................................................................................2-16

Figure 2-13. Removing the Heatsink..................................................................................................2-17

Figure 2-14. Removing the CPU Module...........................................................................................2-19

Figure 2-15. Removing the Top Case: Omnibook 6100 Models .......................................................2-22

Figure 2-16. Removing the Top Case: Omnibook 6000 Models .......................................................2-23

Figure 2-17. Removing the Motherboard: Omnibook 6100 Models..................................................2-25

Figure 2-18. Removing the Motherboard: Omnibook 6000 Models..................................................2-26

Figure 2-19. Installing Docking Doors...............................................................................................2-27

Figure 2-20. Installing the Lower PCMCIA Door .............................................................................2-27

Figure 2-21. Replacing Motherboard Components: Omnibook 6100 Models...................................2-29

Figure 2-22. Replacing Motherboard Components: Omnibook 6000 Models...................................2-30

Figure 2-23. Example of Serial Number Label ..................................................................................2-32

Figure 2-24. Boot-Block Jumper........................................................................................................2-34

Figure 3-1. Basic Troubleshooting Steps.............................................................................................3-2

Figure 3-2. Diagnostic Screens — Basic and Advanced....................................................................3-17

Figure 3-3. Serial and Parallel Loopback Connectors........................................................................3-19

Figure 4-1. Exploded View..................................................................................................................4-2

iv HP Omnibook 6000/6100

Tables

Table 1-1. Omnibook 6000/6100 Models............................................................................................1-1

Table 1-2. Product Comparisons......................................................................................................... 1-2

Table 1-3. Activating Power Modes.................................................................................................... 1-5

Table 1-4. Main Status Lights (front of computer).............................................................................. 1-6

Table 1-5. Keyboard Status Lights...................................................................................................... 1-6

Table 1-6. Fn Hot Keys ....................................................................................................................... 1-7

Table 1-7. Omnibook 6000/6100 Specifications................................................................................. 1-9

Table 1-8. Omnibook 6000/6100 Accessories ..................................................................................1-12

Table 1-9. Functional Structure......................................................................................................... 1-15

Table 2-1. Removal Cross-Reference.................................................................................................. 2-1

Table 2-2. Required Equipment...........................................................................................................2-2

Table 2-3. Recommended Screw Torques........................................................................................... 2-2

Table 2-4. Replacing Small Parts (User-Replaceable)...................................................................... 2-12

Table 2-5. Motherboard and PCA Compatibility.............................................................................. 2-28

Table 2-6. Removing Omnibook Components.................................................................................. 2-34

Table 3-1. Scope of Diagnostic Tools................................................................................................. 3-5

Table 3-2. Troubleshooting Suggestions............................................................................................. 3-6

Table 3-3. Omnibook Diagnostic Error Codes.................................................................................. 3-20

Table 3-4. POST Terminal-Error Beep Codes.................................................................................. 3-24

Table 3-5. POST Messages............................................................................................................... 3-25

Table 3-6. Sycard PCCtest Commands............................................................................................. 3-27

Table 3-7. BIOS Setup Menus and Parameters................................................................................. 3-29

Table 4-1. Omnibook Replaceable Parts............................................................................................. 4-3

Table 4-2. Accessory Replaceable Parts..............................................................................................4-8

Table 4-3. Part Number Reference...................................................................................................... 4-9

Table 5-1. Omnibook 6000/6100 LCD Guidelines............................................................................. 5-3

Table 5-2. Obsolete Repair Parts......................................................................................................... 5-4

HP Omnibook 6000/6100 v

Introduction

This manual provides reference information for servicing the HP Omnibook 6000/6100. It is for use by HP-authorized service personnel while installing, servicing, and repairing these products.

The manual is designed as a self-paced guide that will train you to install, configure, and repair Omnibook 6000/6100 computers. The manual is self-contained, so that you can follow it without having equipment available.

The following table lists other sources of information about the computers and related products.

Source Address or Number Comments

HP Notebook Web Site http://www.hp.com/notebooks

(http://www.europe.hp.com/notebook, European mirror)

HP Partnership Web http://partner.americas.hp.com Restricted to Authorized Resellers

HP Asia Pacific Channel Support Centre for DPSP Partners

America Online Keyword: HP Call (800) 827-6364 for membership

CompuServe GO HP Call (800) 524-3388 for membership

HP Bulletin Board Service Refer to the latest Product Support

HP Support Assist CD-ROM (800) 457-1762 US and Canada.

Microsoft Windows manual Information about Windows operating

Microsoft Web http://www.microsoft.com Information and updates for Windows

http://www.h p.com.au Restricted to DPSP Partners only.

(801) 431-1587 Outside US and Canada.

No usage restriction.

only.

within the US.

Plan for non-US BBS numbers.

system.

operating systems.

vi HP Omnibook 6000/6100

Product Information

The HP Omnibook 6000 /6100 provides outstanding performance and expandability in a conveniently portable form. The high-performance components use the latest technologies to enable it to replace a desktop computer or serve as a portable multimedia presentation tool.

Table 1-1. Omnibook 6000/6100 Models

Omnibook Product * CPU ** Display

Omnibook 6000 Series

F2072

F2073 F2079 F2080 F2081 F2082 F2083 F2084 F2087 F2088 F2090 F2091 F2140 F2141 F2142 F2143 F2144 F2145 F2146 F2147 F2148 F2149 F2150 F2151 F2182 F2183 F2184 F2185 F2186 F2187 F2188 F2189 F2197

Celeron 550 MHz 14.1” XGA 5 GB CD-ROM, FDD 64 MB S W Modem

Celeron 550 MHz 14.1” XGA 5 GB CD-ROM, FDD 64 MB None

Pentium III 600 MHz 14.1” XGA 6 GB CD-ROM, FDD 128 MB Modem/LAN

Pentium III 600 MHz 14.1” XGA 6 GB CD-ROM, FDD 128 MB None

Pentium III 600 MHz 14.1” XGA 6 GB CD-ROM, FDD 64 MB Modem /LAN

Pentium III 600 MHz 14.1” XGA 6 GB CD-ROM, FDD 64 MB None

Pentium III 650 MHz 14.1” XGA 10 GB CD-ROM, FDD 128 MB Modem/LAN

Pentium III 650 MHz 14.1” XGA 10 GB CD-ROM, FDD 128 MB None

Pentium III 700 MHz 14.1” XGA 12 GB DVD, FDD 128 MB Modem/LAN

Pentium III 700 MHz 14.1” XGA 12 GB DVD, FDD 128 MB None

Pentium III 700 MHz 15.0” XGA 18 GB DVD, FDD 128 MB Modem/LAN

Pentium III 700 MHz 15.0” XGA 18 GB DVD, FDD 128 MB None

Celeron 650 MHz 14.1” XGA 6 GB CD-ROM, FDD 64 MB S W Modem

Celeron 650 MHz 14.1” XGA 6 GB CD-ROM, FDD 64 MB None

Pentium III 650 MHz 14.1” XGA 6 GB CD-ROM, FDD 64 MB Modem /LAN

Pentium III 650 MHz 14.1” XGA 6 GB CD-ROM, FDD 64 MB None

Pentium III 700 MHz 14.1” XGA 10 GB DVD, FDD 128 MB Modem/LAN

Pentium III 700 MHz 14.1” XGA 10 GB DVD, FDD 128 MB None

Pentium III 700 MHz 15.0” XGA 20 GB DVD, FDD 128 MB Modem/LAN

Pentium III 700 MHz 15.0” XGA 20 GB DVD, FDD 128 MB None

Pentium III 800 MHz 14.1” XGA 20 GB DVD, FDD 128 MB Modem/LAN

Pentium III 800 MHz 14.1” XGA 20 GB DVD, FDD 128 MB None

Pentium III 850 MHz 15.0” SXGA 20 GB DVD, FDD 128 MB Modem/LAN

Pentium III 800 MHz 14.1” XGA 20 GB DVD, FDD 128 MB None

Pentium III 650 MHz 14.1” XGA 10 GB CD-ROM, FDD 128 MB Modem/LAN

Pentium III 650 MHz 14.1” XGA 10 GB CD-ROM, FDD 128 MB None

Celeron 750 MHz 14.1” XGA 7.5 GB CD-ROM, FDD 64 MB S W Modem

Celeron 750 MHz 14.1” XGA 7.5 GB CD-ROM, FDD 64 MB None

Pentium III 700 MHz 14.1” XGA 7.5 GB CD-ROM, FDD 64 MB Modem/LAN

Hard Drive Drives

Standard SDRAM Communication

HP Omnibook 6000/6100 Product Information 1-1

Omnibook Product * CPU ** Display

F2198

F2200 F2201 F2202 F2203

Omnibook 6100

F3257 F3258 F3259 F3260 F3261 F3262 F3263 F3264 F3265 F3266 F3267 F3268

This table lists onl y bas e product configurations—cus tom configurations are not i ncluded. * For the products l i sted, the “

XP Home, “J” for W i ndows XP Professional. A “

** Intel Mobile Pentium III or III-M with SpeedStep Technology or Intel Mobile Celeron processor.

Pentium III 700 MHz 14.1” XGA 7.5 GB CD-ROM, FDD 64 MB None

Pentium III 900 MHz 14.1” XGA 20 GB DVD, FDD 128 MB Modem/LAN

Pentium III 900 MHz 14.1” XGA 20 GB DVD, FDD 128 MB None

Pentium III 1.0 GHz 15.0” XGA 30 GB DVD, FDD 128 MB Modem/LAN

Pentium III 1.0 GHz 15.0” SXGA+ 30 GB DVD, FDD 128 MB None

Pentium III-M 933 MHz 14.1” XGA 10 GB CD-ROM, FDD 128 MB Modem, LAN

Pentium III-M 933 MHz 14.1” XGA 10 GB CD-ROM, FDD 128 MB None

Pentium III-M 933 MHz 14.1” XGA 10 GB CD-ROM, FDD 128 MB Modem, LAN, Wireless LAN

Pentium III-M 1.0 GHz 14.1” XGA 20 GB DVD, FDD 128 MB Modem, LAN

Pentium III-M 1.0 GHz 14.1” XGA 20 GB DVD, FDD 128 MB None

Pentium III-M 1.0 GHz 14.1” XGA 20 GB DVD, FDD 128 MB Modem, LAN, Wireless LAN

Pentium III-M 1.13 GHz 15.0 ” SXGA+ 30 GB DVD, FDD 256 MB Modem, LAN

Pentium III-M 1.13 GHz 15.0 ” SXGA+ 30 GB DVD, FDD 256 MB LAN

Pentium III-M 1.13 GHz 15.0 ” SXGA+ 20 GB DVD, FDD 256MB Modem, LAN, Wireless LAN

Pentium III-M 933 GHz 14.1 ” XGA 20 GB DVD, FDD 128 MB Modem, LAN

Pentium III-M 933 GHz 14.1 ” XGA 20 GB DVD, FDD 128 MB None

Pentium III-M 933 GHz 14.1 ” XGA 20 GB DVD, FDD 128 MB Modem, LAN, Wireless LAN

” suffix means: “W” for Windows 95 or Windows 98, “K” for Windows 2000 , “H” for Windows

Hard Drive Drives

” suffix (none, “T”, “G”, or “U”) is a m arketing distinction only.

Standard SDRAM Communication

Table 1-2. Product Comparisons

Omnibook 6100 Omnibook 6000 Omnibook 500

Processor*

Pentium III-M (933 to 1133 MHz).

Memory

128 or 256 MB PC-133 SDRAM in system slot. Expandable to 1024 MB.

Display

15.0-inch TFT SXGA+ or

14.1inch TFT XGA.

Video

AGP 4X graphics interface. 16 MB DDR video RAM with 64-bit graphics interface. 3D and OpenGL graphics support. Up to 16M colors (UXGA). Zoomed Video enabled.

Operating System

HP Toptools Power

Management Power States

Windows 98, Windows 2000, or Windows XP preinstalled.

HP Toptools 5.5 HP Toptools 4.5 to 5.0. HP Toptools 5.0. APM 1.2.

ACPI compliant. On, Standby, Hibernate, Off. On, Standby, Hibernate, Off. On, Standby, Hibernate, Off.

* Intel Mobile Pentium, Mobile Pentium-M, or Mobile Celeron Processor. Dual-speed processors use Intel

SpeedStep Technology.

Celeron (550 to 750 MHz) or Pentium III (600 to 1000 MHz).

64 or 128 MB PC-100 SDRAM in system slot. Expandable to 512 MB.

15.0- or 14.1-inch TFT XGA, or

15.0-inch TFT SXGA+. AGP 2X graphics interface.

4 or 8 MB video RAM with 32or 64-bit interface 3D and OpenGL graphics support. Up to 64K or 16M colors (UXGA). Zoomed Video enabled.

Windows 95, Windows 98, or Windows 2000 preinstalled.

APM 1.2. ACPI compliant.

Celeron (500 or 600 MHz) or Pentium III (600 to 750 MHz).

64, 128, or 256 MB PC-100 SDRAM in system slot. Expandable to 512 MB.

12.1-inch TFT XGA.

AGP 2X graphics interface. 4 or 8 MB video RAM with 32or 64-bit graphics interface and 64-bit graphics controller. 3D and OpenGL graphics support. Up to 64K or 16M colors (UXGA). Zoomed Video enabled.

Windows 98 or Windows 2000 preinstalled.

APM 1.2. ACPI compliant.

1-2 Product Information HP Omnibook 6000/6100

Features

The following three illustrations show the computer’s main external features. For an exploded view of the computer, see page 4-2.

Figure 1-1. Omnibook — Front View

1. One-Touch buttons (on Omnibook 6100 models only).

2. Sleep button. Suspends and resumes operation.

3. Keyboard status lights (left to right: Caps Lock, Num Lock, Keypad Lock, Scroll Lock).

4. Power slide button. Turns the computer on and off.

5. Built-in microphone.

6. Pointing stick (pointing device).

7. Touch pad, click and scroll buttons.

8. Main status lights (left to right): power mode, hard disk activity, charging status for main battery, and charging status for secondary battery.

*This diagram represents the Omnibook 6100 models. Placement varies slightly on Omnibook 6000 models.

9. Module eject latch.

10. Volume control.

11. Audio-off button and audio-off light.

12. Audio jacks (left to right): audio out (headphones), external microphone, audio in*.

13. Infrared port.

14. S-video port (TV-out) (on Omnibook 6100 models only).

15. System-off switch.

16. Kensington lock slot (security connector).

17. Computer open/close latch.

HP Omnibook 6000/6100 Product Information 1-3

Figure 1-2. Omnibook — Back View

18. PS/2 keyboard or PS/2 mouse port (supports Y adapter).

19. One or two universal serial bus ports (USB), depending on model.

20. Serial port (COM1). Use this port for a serial mouse, modem, printer, or other serial device.

21. Parallel port (LPT1). Use this port for a parallel printer or other parallel device, or to connect the floppy disk drive externally.

22. External monitor port.

23. Docking port.

24. AC adapter jack.

25. Modem port (on certain models)

26. LAN port.

27. PC Card and CardBus slots (upper and lower)

28. Wireless on-off button and indicator light (on certain models)

Figure 1-3. Omnibook — Bottom View

29. Plug-in module bay. Can contain a CD-ROM or DVD drive, floppy disk drive, secondary battery, or other plug-in module.

30. Main battery.

31. Main battery latch.

32. Hard disk drive.

33. RAM cover.

34. Mini-PCI cover (no user parts inside).

1-4 Product Information HP Omnibook 6000/6100

Operation

This section gives an overview of the computer’s operation.

Turning the Computer On and Off

You can start and stop the computer using its blue sleep button. However, at certain times you may want to use other methods to start or stop the computer—depending on power considerations, types of active connections, and start-up time.

Table 1-3. Activating Power Modes

Power mode To enter this mode To turn on again Standby mode

Saves significant power. Turns off the display and other components. Maintains current session in SDRAM. Restarts quickly. Restores network connections. Power mode status light is on.

Hibernate mode

Saves maximum power. Saves current session to disk, then shuts down. Restores network connections. Power mode status light is off.

Shut down (off)

Saves maximum power. Turns off without saving current session. At startup, resets everything, starts a new session, and restores network connections. Power mode status light is off.

*Windows 95 is available only on Omnibook 6000 models.

Press blue sleep button

–or– click Start, Suspend (Windows 95*) or Start, Shutdown, Standby (Windows 98 and 2000) –or– allow timeout.

Press Fn+F12 –or– Click Start, Shut Down, Hibernate (Windows 2000) –or– allow timeout.

Click Start, Shut Down (recommended) –or– slide the power button.

Press the blue sleep button to display your current session.

Press the blue sleep button to restart and restore your previous session.

Press the blue sleep button to restart with a new session.

HP Omnibook 6000/6100 Product Information 1-5

Checking the Status of the Computer

The computer’s main status lights, located on the front of the computer, report power status, battery status, and drive activity

Table 1-4. Main Status Lights (front of computer)

Meaning Power status

Green: computer is on (even if the display is off). Amber or blinking: computer is in Standby mode. No light: computer is off or in Hibernate mode. Red light: computer failed when resuming, and must be reset.

Hard disk drive activity

On: computer is accessing the hard disk drive.

Main battery status

Green: The AC adapter is connected and the battery is fully charged. Amber: The AC adapter is connected and the battery is charging. Red or blinking: The AC adapter is connected and the battery is missing

or has a fault. Off: The AC adapter is not connected.

Secondary battery status

Green: The AC adapter is connected and the battery is fully charged. Amber: The AC adapter is connected and the battery is charging. Red or blinking: The battery has a fault. Off: The AC adapter is not connected, a secondary battery is not

installed, or the battery is not charging.

The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks.

Table 1-5. Keyboard Status Lights

Meaning Caps Lock

Caps Lock is active.

Num Lock

Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.)

Keypad Lock

The embedded keypad is active (Fn+F8). Num Lock must also be on for the

numeric keys—otherwise, cursor control is active (as marked on an external keyboard).

Scroll Lock

Scroll Lock is active.

In addition, the battery module has five lights on its back (flat) side that indicate its charge level. To see these lights, you must remove the battery and press the pad next to the lights. The number of lights that turn on indicates the charge.

1-6 Product Information HP Omnibook 6000/6100

Using Fn Hot Keys

The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys.

External keyboards support only Fn+F5, Fn+F7, and Fn+F12. To use these, press and hold left CTRL+left ALT, press the appropriate second key, then release both keys.

Table 1-6. Fn Hot Keys

Hot Key Effect

Fn+F1 Decreases the display brightness. Fn+F2 Increases the display brightness. Fn+F5 Toggles among the built-in display, an external display, and simultaneous display on

both.

Fn+F7 Mutes the computer’s speakers.

Fn+F8 Toggles the built-in keypad on and off. Does not affect an external keyboard. If Num

Lock is on, then the numeric functions are active; otherwise, cursor control is active. Fn+F12 Enters Hibernate mode. Fn+NumLock Toggles Scroll Lock on and off. Fn+UP ARROW Increases sound volume (on Omnibook 6000 models only). Fn+DOWN ARROW Decreases sound volume (on Omnibook 6000 models only).

HP Omnibook 6000/6100 Product Information 1-7

Resetting the Computer

Occasionally, Windows or the computer may stop responding, so that you cannot turn the computer off. If this happens, try the following in the order listed:

1. If possible, shut down Windows: press CTRL+ALT+DEL, then click Shut Down. Press the blue

sleep button to restart.

2. Slide and hold the power button for 4 seconds, until the display shuts down, then press the blue

sleep button to restart.

–or, if this fails– Insert a straightened paper clip into the system-off switch on the right side of the computer, then

press the blue sleep button to restart.

Figure 1-4. Resetting the Computer

Note

To boot from a floppy, CD-ROM, or DVD drive in the module bay, insert a bootable CD (such as the

Recovery CD

prompt appear, then select the CD-ROM/DVD drive as the temporary boot device.

) into the drive, then reboot. Press ESC during reboot when the HP logo and

1-8 Product Information HP Omnibook 6000/6100

Specifications

The following tables list the specifications for the computer and its accessories. These are subject to change: for the latest versions, see the HP Notebook Web site (www.hp.com/notebooks).

Table 1-7. Omnibook 6000/6100 Specifications

Physical Attributes

Processor and Bus Architecture

Graphics Omnibook 6000:

Power

Size (14.0-inch display): 315 × 261 × 32 mm (12.4 × 10.3 × 1.3 in). Size (15.1-inch display): 325 × 261 × 34 mm (12.8 × 10.3 × 1.4 in). Weight: 2.3–2.9 kg (5.0–6.4 lb), depending on configuration. Magnesium display cover.

Omnibook 6000:

550- to 750-MHz Celeron processor with 128-KB four-way set-associative L2 cache. –or– 600-, 650-, 700-, 850-, 900-, or 1000-MHz Intel Mobile Pentium III processor with SpeedStep technology with 256-KB four-way set-associative L2 cache.

1.6-V core, 2.5-V external, low-power processor. 32-KB (16-KB instruction, 16-KB data) L1 cache. 32-bit PCI bus.

Omnibook 6100:

933-, 1000-, or 1133-MHz Intel Mobile Pentium III-M processor with Intel Speed Step technology. Integrated 32-KB (16-KB instruction, 16-KB data) L1 cache and 512-KB four-way set-associative L2 cache.

1.4-V core low-power processor with 133-MHz processor system bus. Core logic interfaces processor, system memory, graphics subsystem, 33-MHz system PCI bus, and other I/O.

14.1- or 15.0-inch XGA active-matrix (TFT) display (1024 × 768) or 15.0-inch SXGA+ (1400 × 1050). External monitors up to 1600 × 1200 × 64K or 16M colors, and at least 75 Hz refresh rate (only 60 Hz at 1400 × 1050). Zoomed Video support for lower PC Card slot. 3D and OpenGL graphics support.

Celeron models:

AGP graphics capability.

Pentium III models:

AGP graphics capability.

Omnibook 6100:

14.1-inch XGA (1024 × 768) or 15.0-inch SXGA+ (1400 × 1050) active-matrix (TFT) LCD display. External monitors up to 1600 × 1200 resolution, 16M (24- or 32-bit) colors, and at least 75 Hz refresh rate (only 60 Hz at 1400 × 1050). ATI Mobility Radeon graphics accelerator with 16-MB DDR graphics memory, 4x AGP graphics capability. Hardware 3D acceleration, hardware DVD acceleration. Dual display capability (depends on operating system support). Zoomed Video support for lower PC Card slot.

Rechargeable lithium-ion battery with LED charge-level gauge (11.1 or 14.8 Vdc). Battery life (one battery): up to 4-5 hours typical with 8-cell Li-Ion 14.8-V battery (varies with model and usage). Fast battery recharge: 80% in 1.5 hour, 100% in 2 hours. Low-battery warning. Suspend/resume capability. Universal 60-watt AC adapter: 100–240 Vac (50/60 Hz) input, 19 Vdc output. Optional secondary battery available for module bay.

ATI Mobility M graphics accelerator with 4-MB display RAM, 2x

ATI Mobility M1 graphics accelerator with 8-MB display RAM, 2x

HP Omnibook 6000/6100 Product Information 1-9

Mass Storage

SDRAM Omnibook 6000:

Audio System

Keyboard and Pointing Device

LAN

Modem

Wireless LAN

(Omnibook 6100 models only)

Input/Output

Expandability

5- to 30-GB removable hard drive.

1.44-MB floppy drive module (on certain models). 24x CD-ROM, 6x or 8x DVD, or other drive module. Optional drive modules available.

Two slots for PC-100 or higher SDRAM modules. 64-MB SDRAM installed in one slot. At least 100-MB RAM preinstalled.

Omnibook 6100:

Two slots for PC-133 SDRAM modules. Up to 1024-MB RAM maximum. At least 128-MB RAM preinstalled.

16-bit Sound Blaster Pro−compatible stereo sound. Stereo sound via two built-in speakers (500 Hz to 10 KHz range). 3D-enhanced PCI bus audio with Zoomed Video support. Built-in microphone. Separate audio-off button with indicator light. Headphone-out, microphone-in, and audio line-in.

87/88-key touch-type QWERTY keyboard with 101/102 key emulation. Embedded numeric keypad. Left and right click buttons, center scroll button. 12 function (Fn) keys. Two pointing devices: pointing stick and touch pad. Four user-programmable One-Touch buttons (Omnibook 6100 models only).

Ethernet 10Base-T (10 Mbps) and 100Base-TX (100 Mbps) support. Supports wake-on-LAN (Windows 2000), remote wake-up (Windows 98), fast IP, DMI, dRMON. MBA (Managed Boot Agent) support for PXE/BINL, BOOTP, NCP/IPX, DHCP.

Hardware-based controllerless modem (US Robotics or 3Com) or software-based ACLink modem (Ambit), mini-PCI interface Data speed: 56 Kbps (V.90) maximum. Fax speed: 14.4 Kbps, Class 1 and 2. Modulation: V.21, V.22, V.22bis, V.23, V.32, V.32bis, V.34, V.90, X2 (US Robotics and 3Com only), Bell 103, Bell 212A. Synchronous transfer: V.80. Compression: V.42bis, MNP5. Error correction: V.42, MNP2-4. Fax: Group 3 fax, Class 1. V.17, V.27ter, V.29, V.21 channel 2.

Radio: IEEE 802.11b, WECA Wi-Fi compliant, direct-sequence spread-spectrum. Operating frequency: 2.5-GHz ISM band, exact frequencies and channels depend on country. Raw data rate: 1, 2, 5.5, or 11 Mbps. Transmitter output: 15 dBm typical (approx. 30 mW), 16 dBm max (approx. 40 mW).

Receiver sensitivity: –84 dBm typical. Range: up to 100 m (300 ft) or more, depending on environment and conditions. On-off button and indicator. Mini-PCI interface.

Universal serial bus (USB), one or two ports. 9-pin, 115,200-bps serial (16550 UART). 25-pin bi-directional ECP/EPP parallel. 15-pin VGA video-out with DDC support. Dual display. PS/2 keyboard/mouse. 4-Mbps IrDA-compliant infrared port. S-video (TV-out) (Omnibook 6100 models only)

One Type III or two Type II 16-/32-bit PC Card slots (3.3- and 5-V support). CardBus enabled. Plug-in module bay for accessory modules. Optional port replicator, mini dock, and docking system.

1-10 Product Information HP Omnibook 6000/6100

Security Features

Environmental Limits

Major ICs

User and administrator passwords. System, hard drive, and docking passwords. PC identification displayed at boot. DMI-accessible electronic serial number. Kensington Microsaver lock slot.

Operating temperature: 5 to 35 °C (41 to 95 °F). Operating humidity: 20 to 90 percent RH (5 to 35 °C). Operating altitude: up to 3000 m (10,000 ft) at 25°C (77°F).

Storage temperature: –20 to 50 °C (–4 to 122 °F). CPU: Intel Mobile Pentium III or Celeron processor.

Core logic: Intel South Bridge PIIX4M chipset. Graphics controller: ATI Mobility M or M1. Audio controller: ESS Maestro-3E and ESS ES1921. CardBus controller: TI PCI 1420. Keyboard/embedded controller: National PC87570. BIOS flash: SST28SF040. Super I/O: National NS97338.

Omnibook 6100:

CPU: Intel Mobile Pentium III-M processor. Core logic: Intel 830M/ICH3M chipset. Graphics controller: ATI Mobility Radeon M6-P. Audio controller: ESS ES1988. CardBus controller: TI PC1420. Keyboard/embedded controller: National PC87570. Super I/O: National PC87393F. LAN: integrated in core logic. Modem: USR controllerless or Ambit ACLink.

802.11b wireless LAN: Actiontec with Intersil Prism 2.5 chipset.

HP Omnibook 6000/6100 Product Information 1-11

Table 1-8. Omnibook 6000/6100 Accessories

Accessory Description Omnibook

6100

Memory

F1456B 32-MB SDRAM module (PC100) F1457B 64-MB SDRAM module (PC100) F1457C 64-MB SDRAM module (PC133) F1622B 128-MB SDRAM module (PC100) F1622C 128-MB SDRAM module (PC133) F1654A 256-MB SDRAM module (PC100) F1654C 256-MB SDRAM module (PC133) F3495A 128-MB SDRAM module (PC133) F3496A 256-MB SDRAM module (PC133) F2298A 512-MB SDRAM module (PC133)

Hard Drives

F2018B 20-GB hard disk drive module F2018C 30-GB hard disk drive module F2016B 20-GB hard disk drive module F2016C 30-GB hard disk drive replacement F2295A 30-GB hard disk drive replacement

Plug-in Modules

F2008A Floppy disk drive cable (external) F2009A Zip drive F2013A Floppy disk drive module F2015A DVD drive module F2017A CD-ROM drive module F2022A/B SuperDisk drive module F2026A CD read/write drive module F2101A USB floppy disk drive cable F2107A DVD-ROM/CD-RW drive module

Power Options

F1454A 60-watt AC adapter F1455A 75-watt auto/airline power adapter F1781A UltraSlim AC Adapter F2011A Battery charger (external) F2014A Lithium-ion secondary battery F2019A Lithium-ion primary battery F2297A Auto power adapter (Europe only, 24 V) 8120-6312

8120-6313 8120-6314 8120-6316 8121-0702 8120-6317 8120-8367 8120-8373 8120-8452 8120-8699

Adapters

F1469A PS/2 Y adapter

Replacement power cord (Australia) Replacement power cord (U.S., Canada, Taiwan) Replacement power cord (Europe) Replacement power cord (Japan) Replacement power cord (India) Replacement power cord (South Africa) Replacement power cord (Argentina)

Replacement power cord (People’s Rep. of China) Replacement power cord (Chile) Replacement power cord (Hong Kong, Singapore, U.K.)

•••

•

•••

•

••

•••

••

•••

••

•••

••

Omnibook

6000

••

•

Omnibook

500

1-12 Product Information HP Omnibook 6000/6100

Accessory Description Omnibook

6100

PC Cards

F1623A 10/100-Mbps Ethernet + 56-Kbps modem PC Card

by Xircom F1625A 56-Kbps global modem PC Card by Xircom F1626A/B 10/100-Mbps Ethernet PC Card by 3Com F1627A 56-Kbps US modem PC Card by Xircom F1643A/B Realport 10/100-Mbps Ethernet + 56-Kbps modem

PC Card by Xircom F1782A 10/100-Mbps Ethernet + 56-Kbps modem PC Card

by 3Com F1985A 10/100-Mbps USB-Ethernet adapter by 3Com F2135A/B 802.11b wireless LAN access point F2136A/B 802.11b wireless LAN PC Card F2196A Bluetooth PC Card by 3Com

Docking

F1451A/B Port replicator F1452A/B Mini dock F1453A Monitor stand (short) for F1451A and F1452A F1477A/B Docking system and monitor stand (tall) F2012A Docking tray F2021A Docking module bay adapter

•••

••

•••

••

•••

••

Omnibook

6000

Omnibook

500

HP Omnibook 6000/6100 Product Information 1-13

Internal Design

The motherboard PCA is the central component of the Omnibook’s design. It plays a role in virtually all system functions. The CPU module and most other subsystems connect to the motherboard.

The following figure shows the connections among the Omnibook’s replaceable electronic modules. In addition, the table on page 1-15 lists the roles that the replaceable modules play in each of the Omnibook’s functional subsystems.

OB 6000 only

Rear

antenna

PCA

Front

antenna

PCA

Mini-PCI card #1

Mini-PCI panel

Mini-PCI card #2

Keyboard

(pointing stick)

Power

supply PCA

Hard disk

drive

Top case

PCMCIA

socket

PC cards

Speakers

Display

interface

PCA

Motherboard PCA

Main battery

OB 6100 only

Display

assembly

SDRAM modules

Heatsink (fan)

CPU module

Volume PCA

Plug-in module

or battery

Figure 1-5. Replaceable Module Diagram

1-14 Product Information HP Omnibook 6000/6100

Bootup

Processor

Memory

Power

Display

Hard disk

Floppy drive

Keyboard

Pointer

Audio

Status

Serial Parallel Infrared PS/2 port

USB Docking port PCMCIA

Wireless LAN

LAN

Modem

Table 1-9. Functional Structure

CPU module Motherboard Power supply PCA (OB 6000) Floppy disk module Hard disk drive CPU module Motherboard

Motherboard SDRAM module

Battery Motherboard

Power supply PCA (OB 6000) AC adapter Motherboard Display assembly Display interface PCA Motherboard Hard disk drive

Motherboard Floppy disk module

Motherboard Power supply PCA (OB 6000) Keyboard Motherboard Power supply PCA (OB 6000) Keyboard Top case Motherboard Display interface PCA Volume PCA Top case Speaker assembly (OB 6100) Motherboard Power supply PCA (OB 6000) Display interface PCA Top case Motherboard I/O controller, serial connector.

Motherboard I/O controller, parallel connector. Motherboard I/O controller, infrared transmitter/receiver. Motherboard

Power supply PCA (OB 6000) Motherboard Bus controller (South Bridge), USB connector. Motherboard Docking logic, docking connector. Motherboard PCMCIA socket

Motherboard Front antenna PCA Rear antenna PCA Mini-PCI card #1 Motherboard Mini-PCI card #1 Mini-PCI panel Mini-PCI card #1 Mini-PCI card #2 (OB 6100) Mini-PCI panel

Main processor (MMO). Primary system circuitry, system BIOS (OB 6100). System BIOS (OB 6000). First source of disk-based startup code. Second source of disk-based startup code. Main processor, numeric data processor, L1 and L2 cache. Primary system circuitry.

No onboard RAM, video RAM. Changeable RAM (2 slots).

Power storage. AC adapter socket, power switch, lid switch, system-off switch, power supply, power control circuitry (OB 6100). Power control circuitry (OB 6000). AC-to-DC converter. Graphics controller, ZV controller, video RAM. Display output, backlight, power converter for backlight. Display identification DIP switches. Hard disk controller. Hard disk mechanism.

I/O controller, floppy connector. Floppy disk mechanism.

Keyboard BIOS (OB 6100), keyboard controller (OB 6100). Keyboard controller, keyboard BIOS (OB 6000). Key switches. Keyboard circuitry, keyboard controller (OB 6100). Keyboard controller (OB 6000), keyboard BIOS (OB 6000). Pointing stick sensor. Touch pad sensor, click buttons, controller (PS/2 output). Audio controller, audio decoder, speaker amplifier, ZV controller. Microphone. External audio jacks, headphone amplifier, audio-off switch. Speakers (OB 6000). Speakers (OB 6100). LED circuitry, keyboard controller (OB 6100). Keyboard controller (OB 6000). Keyboard LEDs. Main status LEDs.

PS/2 connector, keyboard controller (OB 6100). Keyboard controller (OB 6000).

PCMCIA controller. PCMCIA connectors.

I/O controller. Receive antenna, on-off button, indicator light. Transmit/receive antenna. Radio, radio frequency circuitry. LAN circuitry (OB 6100), bus controller. LAN circuitry (OB 6000). LAN connector. Modem circuitry (OB 6000). Modem circuitry (OB 6100). Modem connector.

HP Omnibook 6000/6100 Product Information 1-15

Removal and Replacement

This chapter tells you how to remove and replace the Omnibook’s removable components and assemblies. The items marked by

Table 2-1. Removal Cross-Reference

• Battery, main (page 2-4).

Battery, CMOS (page 2-34).

• Bumpers, display (page 2-12)

• Cap, pointing stick (page 2-12).

• Card, mini-PCI #1 (page 2-9).

Card, mini-PCI #2 (page 2-34). Case, bottom (page 2-22). Case, top (page 2-20). Cover, center hinge (page 2-34).

• Cover, left corner (page 2-12).

Cover, left hinge (page 2-34).

• Cover, mini-PCI (page 2-12).

• Cover, SDRAM (page 2-12).

• Cover, right corner (page 2-12).

Cover, right hinge (page 2-34).

• Covers, screw (page 2-12).

CPU module (page 2-19). Display assembly (page 2-12). Doors, docking (page 2-27). Doors, PCMCIA (page 2-27).

• in the following table are user-replaceable.

• Drive, hard disk (page 2-7).

• Feet, rubber (page 2-12).

Heatsink (with fan) (page 2-17). Keyboard (page 2-15). Panel, sound/IR (page 2-34). Panel, mini-PCI (page 2-34).

• Panel, power button (page 2-11).

Panel, vent (page 2-34). PCA, display interface (page 2-34). PCA, power supply (page 2-34). PCA, motherboard (page 2-22). PCA, volume (page 2-34). PCA, front antenna (page 2-34). PCA, rear antenna (page 2-34).

• Plug-in module (page 2-5).

• SDRAM module (page 2-6).

Socket, PCMCIA (page 2-34). Speaker assembly (page 2-28).

• Tray, hard disk drive (page 2-7).

Caution

Always provide proper grounding when performing repairs. Without proper grounding, an electrostatic discharge can damage the Omnibook and its components.

Notes

Reassembly steps are the reverse of the removal steps. Reassembly notes are included at the end of each section below.

Symbols like this throughout this chapter show approximate full-size screw outlines. You can

use these to verify the sizes of screws before you install them. Installing a wrong-size screw can

damage the unit. (The symbol at the left represents an M2.5×5mm T-head screw.)

HP Omnibook 6000/6100 Removal and Replacement 2-1

Table 2-2. Required Equipment

• Small Phillips screwdriver, preferably magnetized.

• Small flat-blade screwdriver.

• IC (PLCC) removal tool (similar to OK Industries EX-5).

Table 2-3. Recommended Screw Torques

Screw Thread Size Torque (cm-kgf) Torque (in-lbf)

M2 1.3 – 1.8 1.1 – 1.5

M2.5 (2–11 mm long) 3.0 – 3.5 2.6 – 3.0

M2.5 (12–19 mm long) 2.5 – 3.0 2.2 – 2.6

M3 3.0 – 3.5 2.6 – 3.0

Disassembly Flowchart

The following diagram shows the general “path” you will use in disassembling the computer to access any particular component.

2-2 Removal and Replacement HP Omnibook 6000/6100

Battery, AC adapter, s e condary battery

If removing only

display assembly or

hinge covers

Plug-in module, hard disk dri ve *

Power button panel

Keyboard

Heatsink (with fan)

Display assembly

Top case

*Only if removing the top case, motherboard, or bottom case.

Hinge covers Rear antenna PCA (wireless only)

PCMCIA socket Display interface PCA Power supply PCA (OB 6000 only) Volume PCA Mini-PCI panel Vent panel (Omnibook 6000 only) Sound/IR panel Docking doors PCMCIA doors Speaker assembly (OB 6100 only)

Motherboard or bottom case

Front antenna PCA (wireless only) Mini-PCI card #2 (OB 6100 only)

Figure 2-1. Disassembly Flow

HP Omnibook 6000/6100 Removal and Replacement 2-3

Removing the Battery

(User-Replaceable)

Required Equipment

• None.

Removal Procedure

• Slide the battery’s release latch, then lift the battery out of its compartment.

Figure 2-2. Removing the Battery

Reassembly Notes

• Insert the front (rounded) end of the battery into the battery compartment on the bottom of the

computer, and lower the back end in until it clicks into place.

2-4 Removal and Replacement HP Omnibook 6000/6100

Removing a Plug-In Module

(User-Replaceable)

Required Equipment

• None.

Removal Procedure

1. Press the button on the module release latch, and slide the latch toward the front of the computer.

Figure 2-3. Removing a Module

2. Grasp the module and pull it out.

Figure 2-4. Removing a Module

HP Omnibook 6000/6100 Removal and Replacement 2-5

Removing an SDRAM Module

(User-Replaceable)

The computer has no SDRAM on its motherboard, but has two slots for that hold two SDRAM modules. One slot contains a SDRAM module installed at the factory.

Caution

Handle the SDRAM module only by its edges and provide proper grounding, or you might damage the board by electrostatic discharge.

Required Equipment

• Small Phillips screwdriver.

Removal Procedure

1. Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is

installed.

2. Turn the unit bottom-side up, loosen the one or two screws holding the SDRAM cover (the cover

may retain the screws), and remove the cover.

3. Release the two latches at the sides of the SDRAM module, so the free edge of the board pops up.

4. Pull the board out of the connector.

Figure 2-5. Removing a SDRAM Module

Reassembly Notes

• Gently press the SDRAM module into the connector at about a 30° angle, until it is fully inserted.

Then press down on both sides until the latches snap closed.

2-6 Removal and Replacement HP Omnibook 6000/6100

Removing the Hard Disk Drive

(User-Replaceable)

Required Equipment

• Small Phillips screwdriver.

Removal Procedure

1. Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is

installed.

2. Turn the unit bottom side up and remove all hard drive screws.

3. Raise the cover on the end of the drive so that its retainer tab is free of the computer casing, then

gently pull the hard drive out of the computer.

4. Remove all screws from the holder and drive case, then lift the drive out of the holder.

5. Notice that the hard drive has a pin connector attachment at one end. Carefully remove this

Screws, M3×6mm (2)

(OB 6100 only)

Figure 2-6. Removing the Hard Disk Drive

connector from the end of the drive. Work alternately at each end so that the connector slides off evenly without bending the connector pins.

Screw, M2.5×4mm

HP Omnibook 6000/6100 Removal and Replacement 2-7

Pin connector

Screws, M3×3mm (2)

Screws, M2×4mm (2) (OB 6000 only)

Figure 2-7. Removing the Hard Disk Case

• Slide the cover down into place so the retainer tab engages the casing.

• Carefully put the pin connector back onto the pins on the end of the new hard drive. Work at each

end alternately so that the connector slides on evenly without bending the connector pins.

Important

If you are installing a new hard drive, create a Utility partition on the drive before loading any

software—see “Creating a Utility Partition,” below.

2-8 Removal and Replacement HP Omnibook 6000/6100

Creating a Utility Partition

When you install a new hard drive, always create a Utility partition on the drive before loading any software.

1. Insert the Recovery CD in the CD-ROM drive. To open the drive when the computer is turned off,

insert a straightened paper clip into the hole on the front of the drive.

2. Restart the computer. If the computer is running, click Start, Shut Down, Restart.

3. When you see the HP logo, press ESC.

4. Select the CD or DVD drive as the boot device.

5. When the Recovery CD dialog box appears, follow the displayed instructions. If prompted, accept

the recommended partition size. If you install the factory software, the recovery process can take up to 10 minutes.

If you want to create the Utility partition without installing the factory software, click Advanced

and select the option to not install the operating system.

If your hard disk is partitioned into several drives, you can install the factory software on drive C

without affecting other drives. Click Advanced and select to restore only the C partition.

6. When prompted to reboot the computer, press CTRL+ALT+DEL and follow any instructions that

appear onscreen.

HP Omnibook 6000/6100 Removal and Replacement 2-9

Removing Mini-PCI Card #1

(User-Replaceable)

Certain computers include a mini-PCI card. Omnibook 6100 models may have a second mini-PCI card. See the table on page 2-34.

Caution

Handle the mini-PCI card only by its edges and provide proper grounding, or you might damage the board by electrostatic discharge.

Required Equipment

• Small Phillips screwdriver.

Removal Procedure

1. Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is

installed.

2. Loosen the screw holding the mini-PCI cover (the cover retains the screw), and remove the cover.

Caution

Be gentle when removing and attaching antenna cables from the mini-PCI card. Damage to cables or connectors can degrade performance.

3. Detach all the cables from the board.

4. Release the latches at the sides of the board, so that the free edge of the board pops up.

5. Gently pull the board out of its connector.

Figure 2-8. Removing the Mini-PCI Card

Reassembly Notes

• Gently press the mini-PCI card into the connector at about a 30° angle, until it is fully inserted.

Then press down on both sides until the latches snap closed.

2-10 Removal and Replacement HP Omnibook 6000/6100

Removing the Power Button Panel

(User-Replaceable)

Required Equipment

• Small flat-blade screwdriver.

Removal Procedure

1. Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is

installed.

2. Carefully insert the screwdriver blade under the power button panel along the edge shown below,

and gently pry up the center of the cover.

3. Insert a thumb or finger under the center of the panel, and lift the panel out.

Figure 2-9. Removing the Power Button Panel

Reassembly Notes

• Insert the left end of the panel into the top case, and press the panel into place.

HP Omnibook 6000/6100 Removal and Replacement 2-11

Replacing Small Parts

(User-Replaceable)

The user can replace the following small parts.

Table 2-4. Replacing Small Parts (User-Replaceable)

Part Replacement Procedure Cap, pointing stick Bumpers, display (on

display bezel) Cover, mini-PCI

Cover, SDRAM

Covers, screw (on display bezel)

Covers, left/right corner

Feet, rubber (on bottom of unit)

Pull the cap off the pointing stick. Insert a small flat-blade screwdriver under the bumper and pry it loose. To replace,

firmly press the adhesive side of the bumper into the recess. On the bottom of the computer, loosen the screw in the mini-PCI cover (the cover

retains the screw) and remove the cover. On the bottom of the computer, loosen the one or two screws in the SDRAM module

cover (the cover may retain the screws) and remove the cover. Insert a small flat-blade screwdriver under the cover and pry it loose. To replace,

firmly press the adhesive side of the cover into the recess. From the bottom of the computer, remove the screws holding the corner covers, then

remove the covers. Insert a small flat-blade screwdriver under the foot and pry it loose. To replace, firmly

press the adhesive side of the foot into the recess.

2-12 Removal and Replacement HP Omnibook 6000/6100

Removing the Display Assembly

(HP Authorized Service Providers Only)

Required Equipment

• Small Phillips screwdriver.

Removal Procedure

1. Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is

installed.

2. Remove the power button panel (page 2-11).

3. From the back of the computer, remove the two screws near the PS/2 keyboard/mouse port, and the

two near the AC adapter jack.

4. From the bottom of the computer, remove the two screws from the rear corners (closest to the back

edge).

5. Open the display. Remove the screw from the display’s ground wire, and disconnect the main

cable.

6. Remove any screws from the center hinge cover, and from the left and right hinges.

7. Lift the display off of the computer.

HP Omnibook 6000/6100 Removal and Replacement 2-13

Screw, M2.5×17mm (OB 6100)

Screw, M2.5 x 6mm (OB 6000)

Screws, M2.5×8mm (2) (OB 6100)

Screws, M2.5×6mm (2) (OB 6000)

Screws, M2.5×4 mm (1 on OB 6100 models, 2 on some OB 6000 models)

Label with DIP switch settings

Screw, M2.5×5mm

Screws,

M2.5×6mm (5)

Figure 2-10. Removing the Display

Reassembly Notes

• Before installing any screws, make sure the center hinge cover fits over the tab in the bottom case.

Important

• Make sure the DIP switches on the display interface PCA match the settings shown on the label on the display cable, or you risk damaging the display.

• Omnibook 6100: Reprogram the BIOS IC, preferably with the latest BIOS for display compatibility.

• Omnibook 6000: If you change the DIP switches, use the service utilities disk to reprogram

the EEPROM—see page 2-31. If the EEPROM is not programmed correctly, the display will not turn on.

2-14 Removal and Replacement HP Omnibook 6000/6100

Removing the Keyboard

(HP Authorized Service Providers Only)

Required Equipment

• Small Phillips screwdriver.

Removal Procedure

1. Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is

installed.

2. Remove the power button panel (page 2-11).

3. From the bottom of the unit, remove the single screw marked with a “K.”

Caution

Be careful not to touch the heatsink until it has cooled. It could be hot if the computer was running recently.

4. Remove the four retaining screws from the tabs along the back end of the keyboard.

Screw, M2×13mm (OB 6100)

Screw, M2.5×6mm (OB 6100)

Screw, M2.5×17mm (OB 6100)

Screw, M2.5×8mm

Screw, M2x15mm (OB 6000)

(OB 6000)

Screws, M2.5×6mm (3)

Figure 2-11. Removing the Keyboard

5. Raise the back end of the keyboard, then lift the keyboard out of the computer. Be careful not to

pull on the cables connecting the keyboard to the computer.

6. Lay the keyboard face down on the top case, slightly forward of its normal position. Be careful not

to pull on the cables.

7. Release the pointing stick flex cable (narrow) from the motherboard, and disconnect the keyboard

flex cable (wide).

HP Omnibook 6000/6100 Removal and Replacement 2-15

Keyboard and pointing stick flex cables

Figure 2-12. Unplugging the Keyboard Cables

Reassembly Notes

• Lay the keyboard face down on the top case slightly forward of its normal position, then reconnect the keyboard and pointing stick flex cables.

• Slip the metal tabs on the bottom of the keyboard into their slots in the top case, then lower the keyboard into place.

Caution

Do not excessively bend or fold the keyboard cables.

2-16 Removal and Replacement HP Omnibook 6000/6100

Removing the Heatsink (with Fan)

(HP Authorized Service Providers Only)

Required Equipment

• Small Phillips screwdriver.

Removal Procedure

1. Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is

installed.

2. Remove these additional assemblies:

• Power button panel (page 2-11).

• Keyboard (page 2-15).

3. Disconnect the fan cable through the opening in the heatsink.

4. Remove the five retaining screws.

5. Lift the heatsink out of the unit.

Screws, M2.5×6mm (4)

Screws, M2.5×6mm (5)

Omnibook 6100 heatsink

Screw, M2.5×4mm

See the Caution on next page before reinstalling.

Omnibook 6000 heatsink

Fan cable

Fan cable socket

Figure 2-13. Removing the Heatsink

HP Omnibook 6000/6100 Removal and Replacement 2-17

Reassembly Notes

• Tighten screws around the CPU as denoted on the heatsink assembly.

• When installing a new heatsink, use the thin heatsink when the bottom case has a circular vent. Use

the thick heatsink with all other bottom cases.

• If the power supply PCA has a metal cover on it, ensure that there is not a spacer pad in the same location on the heatsink. If both are present, remove the spacer pad.

Caution

Restore proper thermal contact when installing the heatsink. Otherwise, performance can be significantly degraded.

Carefully clean the heatsink and CPU surfaces and install a new thermal pad on the heatsink in these situations:

• Required whenever you install a new CPU for any model.

• Required whenever you remove the heatsink from an Omnibook 6000 with an 800-MHz or faster CPU.

• Recommended whenever you remove the heatsink from any other model.

2-18 Removal and Replacement HP Omnibook 6000/6100

Removing the CPU Module

(HP Authorized Service Providers Only)

Required Equipment

• Small Phillips screwdriver.

• Small flat-blade screwdriver.

Removal Procedure

1. Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is

installed.

2. Remove these additional assemblies:

• Power button panel (page 2-11).

• Keyboard (page 2-15).

• Heatsink (page 2-17).

3. Turn the lock screw one-half turn counterclockwise to release the CPU module, and remove the

CPU module from the motherboard.

CPU module lock screw

CPU module (screw placement varies among models)

Power-level DIP switches (Omnibook

Figure 2-14. Removing the CPU Module

HP Omnibook 6000/6100 Removal and Replacement 2-19

6000 models only)

Reassembly Notes

• Carefully insert the CPU module into the motherboard, and turn the lock screw one-half turn clockwise to secure the CPU module.

• The CPU module is keyed for installation, and can only be inserted one way.

Omnibook 6000: Setting the SpeedStep Power Level DIP Switches

Whenever you install a new CPU, you must make sure the SpeedStep power level DIP switches are set correctly for that CPU. These switches are located on the motherboard next to the volume PCA. They control the power level to the CPU in the SpeedStep high-speed mode.

The settings to use depend on the speed of the CPU: 900–1000MHz CPUs 1: ON 2: OFF 3: OFF 4: ON 5: ON 6: not used Other CPUs 1: ON 2: ON 3: ON 4: OFF 5: ON 6: not used

Caution

Restore proper thermal contact when installing the heatsink. Otherwise, performance can be significantly degraded.

Carefully clean the heatsink and CPU surfaces and install a new thermal pad on the heatsink in these situations:

• Required whenever you install a new CPU for any model.

• Required whenever you remove the heatsink from an Omnibook 6000 with an 800-MHz or

faster CPU.

• Recommended whenever you remove the heatsink from any other model.

2-20 Removal and Replacement HP Omnibook 6000/6100

Removing the Top Case

(HP Authorized Service Providers Only)

Required Equipment

• Small Phillips screwdriver.

Removal Procedure

All Models

1. Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is

installed.

2. Remove these additional assemblies:

• Power button panel (page 2-9).

• Keyboard (page 2-15).

• Heatsink (page 2-17).

• Display assembly (page 2-13).

• Plug-in module (page 2-5).

• Hard disk drive (page 2-7).

3. From the bottom of the computer, remove the screws holding the left and right corner covers, then

remove the covers.

Hint

The right corner cover may come off more easily if you slide the plug-in module latch forward.

Omnibook 6100 Models Only

Perform steps 1 through 3 above.

1. Remove the six retaining screws from the bottom case.

2. Remove the two retaining screws located just inside the hard disk drive compartment.

3. Remove the single screw inside the battery compartment.

4. From the top of the computer, disconnect the touch pad flex cable.

5. Wireless models only: Remove the retaining screw and detach the rear antenna PCA. (The PCA

will still be attached by cable to mini-PCI card #1. Unplug it only if you are replacing the PCA or removing the bottom case.)

6. Remove the three retaining screws: one to the right of the left speaker, and two to the left of the

right speaker.

7. Raise the back of the top case, then lift it off the computer.

HP Omnibook 6000/6100 Removal and Replacement 2-21

(2)

PCMCIA doors

Screws, M2.5x4mm

Screw, M2.5x17mm

Screws, M2.5x8mm (4)

Screw, M2.5x2mm

Screws, M2.5x6mm (3)

Figure 2-15. Removing the Top Case: Omnibook 6100 Models

Omnibook 6000 Models Only

Screw, M2.5x4mm

Cover, left corner

Screw, M2.5x6mm (2)

Screws, M2.5x4mm (2) Cover,

Touch pad flex cable

Docking doors

Panel, sound/IR

right corner

Perform steps 1 through 3 at the beginning of this topic.

1. Remove the five retaining screws from the bottom case.

2. Remove the two retaining screws located just inside the hard disk drive compartment.

3. Remove the single screw inside the battery compartment.

4. From the top of the computer, disconnect the speaker wires and the touch pad flex cable.

5. Remove both retaining screws: one to the left of the right speaker, and one to the right of the touch

pad flex cable.

6. Remove the screw from the tab near the upper click buttons.

7. Raise the back of the top case, then lift it off the computer.

2-22 Removal and Replacement HP Omnibook 6000/6100

(2)

(3)

PCMCIA doors

Screws, M2.5x6mm

Touch pad flex cable

Screw, M2.5x2mm

Screws, M2.5x6mm (3)

Screws, M2.5x6mm

Cover, left corner

Screws, M2.5x4mm (2)

Docking doors

Cover,

Figure 2-16. Removing the Top Case: Omnibook 6000 Models

Reassembly Notes:

All Models

• Omnibook 6000 only: If you need to reinstall the sound/IR panel, make sure the volume control is

oriented properly (pins facing inward). Insert the tabs on the end of the panel into the slots in the bottom case.

Panel, vent

Panel, sound/IR

• When reinstalling the right corner cover, first insert the tab at the back end of the cover into the

case, then move the plug-in module latch forward and snap the cover over the latch and into place.

• Wireless models only: If you are replacing the rear antenna PCA, place the PCA in its position

near the left hinge, replace the screw, then thread the cable through to the bottom of the computer and reconnect the cable to the mini-PCI card.

Caution: Omnibook 6000 Models

Be careful not to pinch the speaker wires when reinstalling the nearby retaining screws.

HP Omnibook 6000/6100 Removal and Replacement 2-23

Removing the Motherboard or Bottom Case

(HP Authorized Service Providers Only)

Required Equipment

• Small Phillips screwdriver.

• Small flat-blade screwdriver.

Removal Procedure

All Models

Note: When Replacing the Motherboard

If the motherboard is able to boot with the service utility boot disk (see page 2-31), you need to transfer data by running the utility disk. Further information is located on the disk.

1. Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is

installed.

2. Remove these additional assemblies:

• Plug-in module (page 2-5).

• Hard disk drive (page 2-7).

• Power button panel (page 2-11).

• Keyboard (page 2-15).

• Heatsink (page 2-17).

• Display assembly (page 2-13).

• Top case (page 2-20).

• SDRAM module (page 2-6)

Omnibook 6100 Models Only

Perform steps 1 and 2 above.

1. From the top of the computer, remove the five screws that attach the motherboard to the bottom case.

2. Remove the screw from the LAN/modem PCI panel and lift the panel out of the bottom case.

3. Wireless models only: Disconnect the front antenna PCA flex cable from the motherboard.

4. Wireless models only: Remove the mini-PCI cover and unplug the two antenna cables from mini-

PCI card #1.

Caution

Wireless models: Be gentle when removing and attaching antenna cables from the mini-PCI card. Damage to cables or connectors can degrade performance.

5. Bend the casing that surrounds the audio connectors outward slightly to release the connectors.

6. Lift the motherboard off of the bottom case.

2-24 Removal and Replacement HP Omnibook 6000/6100

Screw, M2.5x3mm

(Nearest to edge) Screw, M2x3mm

Screws, M2x15mm (2)

Screws, M2.5x4mm (3)

Figure 2-17. Removing the Motherboard: Omnibook 6100 Models

Omnibook 6000 Models Only

Perform steps 1 and 2 at the beginning of this topic.

1. From the bottom of the computer, remove the three screws from the bottom case.

2. From the top of the computer, remove the six screws that attach the motherboard to the bottom

case.

3. Bend the casing that surrounds the audio connectors outward slightly to release the connectors.

4. Lift the motherboard off of the bottom case.

HP Omnibook 6000/6100 Removal and Replacement 2-25

Screws, M2.5x4mm (3)

Screws, M2x15mm (2)

Screws, M2.5x6mm (3)

Figure 2-18. Removing the Motherboard: Omnibook 6000 Models

Reassembly Notes

All Models

• Omnibook 6100 models only: Replace the sound/IR panel before replacing the motherboard.

• Insert the audio connectors through their openings in the bottom case, then lower the motherboard

into place.

• When reinstalling the sound/IR panel, make sure the volume control is oriented properly (pins facing inward). Insert the tabs on the end of the panel into the slots in the bottom case.

• Omnibook 6000 models only: When installing the vent panel, insert the pin on the back end of the panel under the bracket on the bottom case.

• Wireless models only: Before installing the motherboard, make sure the round coax cable from the front antenna PCA is held by the clips in the bottom case. Reconnect the front antenna PCA flex cable before reinstalling the top case. To reinstall the rear antenna PCA, place the PCA in its position near the left hinge, replace the screw, then thread the cable through to the bottom of the computer and reconnect the cable to mini-PCI card #1.

2-26 Removal and Replacement HP Omnibook 6000/6100

• If you need to install or replace the docking or PCMCIA doors, see the figures below.

Figure 2-19. Installing Docking Doors

Figure 2-20. Installing the Lower PCMCIA Door

HP Omnibook 6000/6100 Removal and Replacement 2-27

Replacing the Motherboard

Caution

Replace the motherboard only with one that is compatible with the Omnibook model, CPU module,

and other PCAs—see the table below.

Table 2-5. Motherboard and PCA Compatibility

CPU Motherboard PCA Display interface

PCA

Omnibook 6000

600-700MHz Pentium F2072-69013 ( 0007) F2072-60915 (0004) F2072-60911 (0008) F2072-60912 (0001) 550MHz Celeron F2072-69014 (0015) 800-850MHz Pentium* F2140-69004 (0023)

or (0031) F2140- 60911 (0012) 800-1000MHz Pentium F2140-69052 (0058) 650MHz Celeron* F2140-69005 (0040) F2140-60912 (0021) 650-750MHz Celeron F2140-69064 (0066)

Omnibook 6100

933-1133MHz Pentium F3257-69033 F3257-60934 (not applicable) F3257-60932 Caution: If you replace a PCA, mak e sure the new PCA matches other PCA s listed in the same group across the table. The (0000) number indicates the ending di gi ts of the part number on the PCA sticker. Use this to identify the PCA. * Obsolete part. Use the si milar part listed below.

XGA:

SXGA+:

Disassembly Procedure

Power Supply PCA Volume PCA

F2140-60953 (0016) F2140-60915 (0019)

Omnibook 6100 Models Only

1. If a mini-PCI panel is attached, disconnect the LAN/modem cables from the mini-PCI card or

motherboard and remove the mini-PCI panel.

2. If mini-PCI card #1 is present, remove it by releasing the two latches at the sides of the card so the

free edge of the board pops up.

3. If mini-PCI card #2 is present, remove it by releasing the two latches at the sides of the card so the

free edge of the board pops up.

4. Carefully lift the display interface PCA off its connector. Lift the PCA and the speaker assembly

from the motherboard.

5. Carefully lift the volume PCA off of the connector underneath.

6. Turn the lock screw one-half turn counterclockwise to release the CPU module, and remove the

CPU module from the motherboard.

7. From underneath the motherboard, remove the two retaining screws from the PC card socket and

lift the socket off the connector.

2-28 Removal and Replacement HP Omnibook 6000/6100

Mini-PCA panel (LAN/modem)

Front antenna PCA

Rear antenna PCA

Display interface PCA

Speaker assembly

Volume PCA

CPU module lock screw

Screws, M2x4mm (2)

Figure 2-21. Replacing Motherboard Components: Omnibook 6100 Models

Omnibook 6000 Models Only

1. If present, remove the mini-PCI card and mini-PCI panel.

2. Remove the screw from the display interface PCA, and carefully lift the PCA off of the connector

underneath.

3. Carefully lift the power supply PCA off of the connector underneath.

4. Remove the screw from the volume PCA, and carefully lift the PCA off of the connector

underneath.

5. Turn the lock screw one-half turn counterclockwise to release the CPU module, and remove the

CPU module from the motherboard.

HP Omnibook 6000/6100 Removal and Replacement 2-29

Display interface PCA

Screws, M2x4mm (2)

Screw, M2.5x4mm

CPU module lock screw

Power supply PCA

Screw, M2.5x4mm

Volume PCA

Figure 2-22. Replacing Motherboard Components: Omnibook 6000 Models

Reassembly Procedure

All Models

1. Install these components from the old motherboard on the new motherboard: display interface

PCA, speaker assembly (Omnibook 6100 models only), volume PCA, power supply PCA (Omnibook 6000 models only), CPU module, PCMCIA socket, mini-PCI card #1 (if present), and mini-PCI card #2 (if present, Omnibook 6100 models only).

Omnibook 6100: To reattach the display interface PCA to the motherboard, you must first disconnect the cable that attaches it to the speaker assembly, connect the PCA, then slide the speaker assembly underneath the PCA and reconnect the cable.

2. Omnibook 6000 models only: Make sure the SpeedStep power level DIP switches on the

motherboard are set correctly for the CPU. See the note on page 2-20.

3. Follow the “Reassembly Notes” in the section entitled “Removing the Motherboard or Bottom

Case.”

4. Store the service ID, serial number, keyboard layout, and display information electronically in the

new motherboard, and reprogram the EEPROM on the new motherboard with the proper settings for the display—see page 2-31. If the EEPROM is not programmed correctly, the display will not turn on.

2-30 Removal and Replacement HP Omnibook 6000/6100

Storing Unit Information Electronically

When replacing a motherboard PCA, you will need to download the Omnibook 6000/6100 service package from the Partnership Web site (see page vi). This package contains the following:

• Image for creating a bootable Service Utilities floppy disk.

• Readme file that explains how to create and use the above floppy disks.

On Omnibook 6000 models, the service utility disk is used to update the EEPROM. If the previous motherboard was able to boot with the service utility floppy disk, information can be stored onto the floppy disk so that it can be transferred to the new motherboard. If this information cannot be transferred, the floppy disk can be used to update the LCD and ESN information manually.

Electronic Serial Number (ESN)

New motherboards should arrive with a default value in the EEPROM for the ESN. This default value will trigger the unit to ask for the ESN upon the first boot. If the wrong ESN is stored in the new

motherboard’s EEPROM (if you see the wrong ESN on the boot screen or BIOS setup), you must enter the correct ESN manually by using the service utility disk. You will need to obtain a passcode from a call center agent to complete this process.

Service Identification Number (Service ID)

The Service ID is a number that corresponds to an encrypted date of purchase so that the warranty period can be easily determined. If possible, transfer this number from the old motherboard to the new motherboard using the service utility disk. If transfer is not possible, then no update is needed and the Service ID should remain “00000” so that a new date is not generated, which could cause confusion.

LCD Settings (Omnibook 6000 models only)

LCD settings int he EEPROM must match the display DIP switch settings on the display interface PCA. If the settings in these two locations do not match, the display will not work properly. The service utility disk can update the settings so they match.

HP Omnibook 6000/6100 Removal and Replacement 2-31

Replacing the Bottom Case

Installation Procedure

1. Install a new Microsoft Product ID label.

2. Transfer the old serial number label and install a new overlay, or create a new serial number label

using the steps below.

3. Follow the “Reassembly Notes” on page 2-26.

Installing a New Serial Number Label

Download the latest version of the serial number label template (Microsoft Word format) from the Partnership Web site (see page vi) under Support/Service in Technical Support Information. Store it with other Word templates on a PC connected to a laser printer. The latest version includes fields for warranty period and manufacturing location.

1. Open a new document based on the serial label template.

2. Enter the information from the old serial label, and print the new label on plain white paper. The

new label does not have barcodes.

3. Carefully cut out the new serial label just inside the border and place it into the inner recess in the

bottom case. The bottom of the label goes toward the front of the case.

4. Ensure that all regulatory labels that appeared on the old bottom case are present on the new

bottom case. This may be accomplished by keeping the old covers, if necessary.

5. While holding the paper label in place, attach a serial label overlay into the outer recess. It covers

and protects the serial label.

HP Serial Number (S)TW711A1234 1YR (1P) F2072 W EA MFG# TW711A1234

Made in Taiwan

Figure 2-23. Example of Serial Number Label

2-32 Removal and Replacement HP Omnibook 6000/6100

Repairing the BIOS IC

(HP Authorized Service Providers Only)

The BIOS IC of the computer is not replaceable:

• If the BIOS IC is defective, you must replace the power supply PCA on Omnibook 6000 models or

the motherboard on Omnibook 6100 models.

• However, if the BIOS IC might only be corrupted, you can attempt to repair it using a Crisis

Recovery floppy—see the information below.

Note: Reprogramming the BIOS IC

A new BIOS IC contains only enough basic programming to boot the Omnibook. After installing a new power supply PCA, you must reprogram the BIOS IC, preferably with the latest BIOS. You can download the latest BIOS from the HP Notebook Web site (see page vi)—follow the directions

provided.

If you do not have a BIOS Crisis Recovery floppy, download the package from the Partnership Web site (see page vi) under Product Support Information in the Service and Support Library. Follow the instructions for creating the floppy.

Caution

Make sure you are using the correct BIOS Crisis Recovery floppy for the Omnibook model you are repairing. The program does not verify the Omnibook model, so you could install the wrong BIOS image.

1. Insert the BIOS Crisis Recovery floppy in the floppy drive.

2. If the computer does not boot from the BIOS Crisis Recovery floppy, try plugging the boot-block

jumper into the Omnibook parallel port, then go to the next step. See the wiring diagram below.

(In many situations you can skip this step—especially if the computer previously displayed a BIOS

checksum error.)

3. Turn on the computer and allow it to boot from the floppy disk. If the computer does not turn on at all, do the following steps to boot from the floppy disk:

• Unplug the AC adapter.

• Press and hold Fn+B.

• Plug in the AC adapter.

• Release Fn+B.

4. Wait while the BIOS is reprogrammed—the display is blank for a minute or more while this

happens.

If you plugged in a boot block jumper, unplug it before the computer automatically reboots.

5. After the BIOS is repaired and reprogrammed, check the BIOS version to see whether it is the

latest version. If necessary, reprogram the BIOS IC—see the note at the beginning of this topic.

HP Omnibook 6000/6100 Removal and Replacement 2-33

Figure 2-24. Boot-Block Jumper

Removing Other Components

(HP Authorized Service Providers Only)

Required Equipment

• Small Phillips screwdriver.

• Small flat-blade screwdriver.

Removal Procedure

1. Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is

installed.

2. Remove the assemblies and follow the additional steps given in the table below.

Table 2-6. Removing Omnibook Components

Component Removal Procedure Additional Steps Battery, CMOS

Card, mini-PCI #2 (Omnibook 6100 only)

Case, bottom Case, top Covers, hinge (left,

right, or center)

CPU module Display assembly

Power button panel (page 2-11).

Keyboard (page 2-15). Heatsink (page 2-17). Plug-in module (page 2-5). Hard disk drive (page 2-7). Power button panel

(page 2-11). Keyboard (page 2-15). Heatsink (page 2-17). Display assembly

(page 2-13). Top case (page 2-20). Motherboard (page 2-24). See page 2-22.

See page 2-20. Power button panel

(page 2-11). Display assembly

(page 2-13). See page 2-19. See page 2-13.

Reassembly Notes: After replacing the CMOS battery, set the correct time and date using the BIOS Setup utility or Date/Time in the Control Panel.

The card is attached to bottom side of the motherboard. Release the two latches at the sides of the card so the free edge of the board pops up.

Caution: When removing the center hinge cover, be careful not to pull on or damage the display cable.

Reassembly Notes: Make sure the center hinge cover fits over the tab in the bottom case.

2-34 Removal and Replacement HP Omnibook 6000/6100

Component Removal Procedure Additional Steps Doors, docking

Doors, PCMCIA

Heatsink (with fan) Keyboard Panel, sound/IR

Panel, mini-PCI

Panel, vent (Omnibook 6000 models only)

Plug-in module (page 2-5). Hard disk drive (page 2-7). Power button panel

(page 2-11). Keyboard (page 2-15). Heatsink (page 2-17). Display assembly

(page 2-13). Top case (page 2-20). Plug-in module (page 2-5). Hard disk drive (page 2-7). Power button panel

(page 2-11). Keyboard (page 2-15). Heatsink (page 2-17). Display assembly

(page 2-13). Top case (page 2-20). See page 2-17.

See page 2-15. Plug-in module (page 2-5).

Hard disk drive (page 2-7). Power button panel

(page 2-11). Keyboard (page 2-15). Heatsink (page 2-17). Display assembly

(page 2-13). Top case (page 2-20). Plug-in module (page 2-5). Hard disk drive (page 2-7). Power button panel

(page 2-11). Keyboard (page 2-15). Heatsink (page 2-17). Display assembly

(page 2-13). Top case (page 2-20). Plug-in module (page 2-5). Hard disk drive (page 2-7). Power button panel

(page 2-11). Keyboard (page 2-15). Heatsink (page 2-17). Display assembly

(page 2-13). Top case (page 2-20).

See the figure on page 2-27.

Reassembly Notes: Make sure the volume control is oriented properly (pins facing inward). Insert the tabs on the ends of the panel into the slots in the bottom case.

On the rear of the computer, remove the screw at the far left end (nearest the mini-PCI panel).

Omnibook 6000: Detach the cables from mini-PCI card and motherboard.

Omnibook 6100: Remove the motherboard (page 2-28), then detach the cables.

Reassembly Notes: Insert the pin on the back end of the panel under the bracket on the bottom case, and the tabs on the ends of the cover into the slots in the bottom case.

HP Omnibook 6000/6100 Removal and Replacement 2-35

Component Removal Procedure Additional Steps PCA, display interface

PCA, front antenna (Omnibook 6100 wireless models only)

PCA, power supply (Omnibook 6000 models only)

PCA, motherboard PCA, rear antenna

(Omnibook 6100 wireless models only)

PCA, volume

Plug-in module (page 2-5). Hard disk drive (page 2-7). Power button panel

(page 2-11). Keyboard (page 2-15). Heatsink (page 2-17). Display assembly

(page 2-13). Top case (page 2-20). Plug-in module (page 2-5). Hard disk drive (page 2-7). Power button panel

(page 2-11). Keyboard (page 2-15). Heatsink (page 2-17). Display assembly

(page 2-13). Top case (page 2-20). Motherboard (page 2-24). Plug-in module (page 2-5). Hard disk drive (page 2-7). Power button panel

(page 2-11). Keyboard (page 2-15). Heatsink (page 2-17). Display assembly

(page 2-13). Top case (page 2-20).

See page 2-22. Plug-in module (page 2-5).

Hard disk drive (page 2-7). Power button panel

(page 2-11). Keyboard (page 2-15). Heatsink (page 2-17). Display assembly

(page 2-13). Plug-in module (page 2-5). Hard disk drive (page 2-7). Power button panel

(page 2-11). Keyboard (page 2-15). Heatsink (page 2-17). Display assembly

(page 2-13). Top case (page 2-20).

Remove the screw from the board (see the figure on page 2-30), and carefully lift the board off of the connector underneath.

Reassembly Notes: Make sure the DIP switches on the new display interface PCA match the settings shown on the label on the display cable, or you risk damaging the display.

Disconnect the cables from the mini-PCI card, disconnect the flex cable from the motherboard, and remove the motherboard. Gently release the cable from the retaining clips. Remove the two screws that hold the PCA in place.

Carefully lift the board off of the connector underneath (see the figure on page 2-30).

Reassembly Note: The BIOS IC on a new power supply PCA contains only enough basic programming to boot the Omnibook. After installing the new PCA, you must reprogram the BIOS IC, preferably with the latest BIOS. You can download the latest BIOS from the HP Notebook Web site (see page vi)—follow the

directions provided.

Remove the screw attaching the PCA to the top case, remove the cover from mini-PCI card #1, disconnect the cable from the mini-PCI card, and gently pull the PCA out of the computer.

Remove the screw from the board (Omnibook 6000 only), and carefully lift the board off of the connector underneath.

2-36 Removal and Replacement HP Omnibook 6000/6100

Component Removal Procedure Additional Steps Socket, PCMCIA

Plug-in module (page 2-5). Hard disk drive (page 2-7). Power button panel

(page 2-11). Keyboard (page 2-15). Heatsink (page 2-17). Display assembly

(page 2-13). Top case (page 2-20).

1. On the bottom of the computer, loosen the screw holding the mini-PCI cover (the cover retains the screw), and remove the cover.

2. Remove both screws (M2x4mm) from inside the mini-PCI compartment.

3. Remove the two screws attaching the socket to the motherboard (see the figure on page 2-30).

4. Unplug the PCMCIA socket from the motherboard.

HP Omnibook 6000/6100 Removal and Replacement 2-37

Troubleshooting and Diagnostics

This chapter includes troubleshooting and diagnostic information for testing the functionality of the Omnibook and identifying faulty modules:

• Troubleshooting information



Troubleshooting the problem (page 3-3).



Verifying the repair (page 3-4).



Suggestions for troubleshooting (page 3-5).

• Diagnostic tools



Omnibook e-Diagtools diagnostic program (older models include Diagtools) (page 3-17).



Power-on self-test (page 3-24).



Sycard PCCtest 450 PC Card (page 3-27).



Desktop Management Interface (page 3-28).



BIOS Setup utility (page 3-29).

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-1

Troubleshooting

The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality repair, HP recommends that you follow the basic troubleshooting steps shown in the illustration below.

Check the customer’s description of the problem and any supporting information.

Check for customer abuse.

Try to duplicate the customer’s problem.

Troubleshoot the problem using:

- Diagnostic tools.

- Troubleshooting suggestions.

Verify the repair by testing the functionality of the complete unit.

Figure 3-1. Basic Troubleshooting Steps

3-2 Troubleshooting and Diagnostics HP Omnibook 6000/6100

Checking for Customer Abuse

Some units may appear to have been damaged by customer abuse. Use these guidelines to help determine if this is the case:

• If the shipping box is seriously damaged, customer abuse cannot be declared.

• If the damage could have a cause other than customer abuse, customer abuse cannot be declared.

• If the unit shows any of the following, customer abuse is declared:



Missing parts.



Broken plastic parts.



Parts not original to the unit.



Damaged or missing keys on the keyboard.

Table 3-2 includes additional criteria for determining customer abuse to specific parts of the unit.

Important

Parts damaged by customer abuse are not covered by the warranty.

Troubleshooting the Problem

Record pertinent information about the unit:

• Model and serial number.

• Operating system and version.

• BIOS version.

• Accessories and peripherals used.

Analyze the problem:

Observe Symptoms. Using the customer’s information, try to duplicate the problem. Determine

•

how the problem differs from proper behavior. Also, take note of the functions that do work properly.

•

Separate Problems. If there is more than one symptom, separate them into distinct problems. Consider Causes. Keep in mind possible causes for each problem. Use the diagnostic tools and

•

troubleshooting suggestions to help find possible causes.



The e-Diagtools diagnostic program tests most components of the Omnibook’s components

using automatic and interactive tests, and will be your primary troubleshooting tool. Other tools include the power-on self-test, DMI/Toptools (if installed), the BIOS Setup utility, and the Sycard PCCtest. The table on page 3-5 shows how you can use these tools to isolate the cause of the computer’s problem.



The troubleshooting suggestions on page 3-6 include general suggestions for repairing units

with specific failure symptoms.

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-3

Swapping modules that may be defective with others known to be good is generally an ideal way to find the module responsible for the problem. A failure symptom is rarely caused by more than one module, so you will not usually need to replace more than one module to correct a particular failure.

After you replace a module, the computer will normally be in a confused state and lock up when you apply power. If this happens, press the system-off switch: this resets the computer and starts it in a known state.

Verifying the Repair

Before returning the repaired unit to the customer, verify the repair by running the following tests:

Basic Diagnostic Test. Run the basic test of the e-Diagtools diagnostic program (page 3-17).

• –and–

Function Tests. Run tests that check the repaired function, such as in the e-Diagtools diagnostic

•

program (page 3-17).

–and–

• Failed Tests. Run any other tests that failed during troubleshooting.

3-4 Troubleshooting and Diagnostics HP Omnibook 6000/6100

Suggestions for Troubleshooting

Table 3-1. Scope of Diagnostic Tools

Function e-Diagtools/

Diagtools‡ Bootup Processor

Tests

(System menu)

Memory

Tests

(Memory menu)

Batteries Display

Tests

(Video menu)

Hard disk

Tests

(IDE menu)

Floppy drive

Tests

(FDD menu)

Keyboard

Tests

(KBD menu)

Pointer

Tests

(Misc menu)

Audio

Tests (System,

Misc menus)

Serial

Tests*

(Misc menu)

Parallel

Tests*

(Misc menu)

LAN Modem

Tests**

(User menu)

Wireless Infrared

Power-On Self-Test

Tests Describes Configures Tests Describes

Tests Describes Describes Tests (CMOS

battery only)

Tests Describes Configures Tests Describes Describes Tests Describes

Sycard PCCtest 450

DMI/Toptools

BIOS Setup

(if installed)

Describes (Win 98 only) Describes

Describes Configures

Describes Configures Describes Configures Describes

Describes Configures

PS/2 port

Tests

†

(KBD,

Misc menus)

USB

Tests

†

Describes

(USB menu)

Docking port

Tests (System

menu, using

docks)

PCMCIA

Tests*†

Tests Describes

(Misc menu)

AC adapter Docking products Plug-in

Tests ports and

internal bus

Status Status Configures

Describes

modules

‡ This table describes the scope of e-Diagtools tests. Diagtools tests may vary slightly. * The diagnostic test is more thorough if you use a loop-back connector. ** The test checks only the internal hardware up to the mini-PCI card, and does not check the mini-

PCI panel or any external cabling.

†

Use an appropriate external device to exercise the port. See the help text for the tests in the menu.

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-5

If you cannot isolate the cause of a problem using the above diagnostic tools, use the suggestions in the following table to help find the problem.

Table 3-2. Troubleshooting Suggestions

Symptom Call Center:

Suggestions

To help determine likely causes, check to see what replaceable modules are involved in the system function and what roles they play. See the figure on page 1-14 and the table on page 1-15.

Startup

Does not boot on AC or battery.

Beeps once, spins hard disk, repeats, but does not boot.

Does not boot on battery, but boots on ac.

Does not boot from floppy drive.

Check the power source. Press the system-off switch

to reset the computer. Press the blue sleep button to turn the computer on.

Unplug the AC adapter and remove all batteries, then reconnect power.

Remove all but one SDRAM modules and try again. Reinsert any other SDRAM modules and try again.

Check battery level on battery LEDs.

Check battery contacts. If available, try another battery.

Make sure the floppy disk is bootable.

Make sure the floppy drive is installed or connected correctly.

Use BIOS Setup to check the boot order and to make sure that floppy boot is enabled.

Try using alternate connection (with or without floppy cable).

Repair Center: Likely Causes

AC adapter. SDRAM module. CPU module. Power supply PCA. Display interface

PCA. Motherboard. Display assembly. Hard drive.

SDRAM module. Make sure at least one

Battery or contacts. Motherboard.

Floppy drive or

contacts. Floppy cable. Motherboard.

Repair Center: Comments

Check AC adapter. Remove any SDRAM modules and retry.

If power status light does not turn on, reprogram BIOS, replace power supply PCA, replace motherboard.

If power status light turns on but display remains off, try external monitor. If monitor shows successful boot, replace display assembly. If monitor shows activity but BIOS does not complete, replace display assembly. If monitor is blank, replace display interface PCA, replace display interface, replace motherboard.

If power status light and display turn on, BIOS completes, but OS does not start from hard disk or from floppy drive, replace CPU module, then motherboard. If OS starts from floppy drive, reload hard drive, replace hard drive.

SDRAM module is installed.

3-6 Troubleshooting and Diagnostics HP Omnibook 6000/6100

Symptom Call Center:

Suggestions

Does not boot from a CD or DVD in the CD/DVD drive

Error message

such as “Invalid system disk” or “Auto IDE error”.

Sluggish startup or shutdown.

Password has been forgotten.

Power/Battery

Short battery operating time.

Turns off immediately after turning on.

Make sure the CD or DVD is bootable.

Use BIOS Setup to check the boot order.

Restart the computer. Test the DVD drive with the

e-Diagtools diagnostics.

Check for a disk in floppy drive.

Check boot order in BIOS Setup.

Remove and reinsert hard drive.

Run ScanDisk and Disk Defragmenter to check and optimize the hard drive.

Delete temporary and unneeded files.

Verify proper ownership, then follow the removal procedure with the owner and log the appropriate data—see page 5-1.

Turn down display brightness.

Check power management settings in BIOS Setup. Try the default settings.

Shut down and restart. During boot at the F2 prompt, press F6. This starts a process that recalibrates the battery gauge, possibly improving operating time. When the discharge cycle ends, you may have to unplug and reconnect the AC adapter to begin recharging.

Certain applications can cause excess power usage. (User can get the Intel Power Monitor from www.intel.com and monitor CPU load.)

PCMCIA card use can affect battery life. Some PCMCIA cards draw power even while not in use.

Heavy modem use can affect battery operating time.

Battery may be extremely low. Plug in the AC adapter, insert a charged battery, or plug in a secondary battery.

Repair Center: Likely Causes

CD/DVD drive

module.

Motherboard.

Hard drive contacts. Hard drive.

Battery. Motherboard.

Battery.

Repair Center: Comments

If unit boots from floppy drive, check for corrupt files on hard drive, reload hard drive, replace hard drive.

Use the suggestions shown at left.

The user must call Technical Support and provide proof of ownership. Password removal is restricted to certain sites. See page 5-1.

Battery capacity often decreases after a year or more.

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-7

Symptom Call Center:

Suggestions

Does not run on battery; empty battery indication.

Battery does not charge.

Secondary battery does not charge.

Battery indicator is inaccurate.

Display

Dark display, no light.

White display. Adjust display brightness. Display assembly.

Erratic display. Display cable

Bright or missing pixels or lines.

Check the battery and contacts. If one is available, try another battery.

Check the power source. Check the battery contacts. If

available, try another battery and AC adapter.

Move the computer away from any nearby heat source. Unplug the AC adapter and allow the battery to cool down. Check for blocked air vents.

Check the power source. Make sure main battery is

fully charged. If not, secondary battery will not charge.

Check contacts on second battery.

The Time Remaining is an estimate based on how quickly the computer is using power at the moment. It therefore depends on the current task, and assumes that power will be used at the same rate until the battery runs out. So, for example, if the computer is performing a task requiring a good deal of power (such as reading from a CD or DVD), the value will probably show too little time remaining.

Adjust display brightness. Press Fn+F5 several times. Try external monitor.

See quality statement on page 5-2.

Repair Center: Likely Causes

Battery or contacts. Motherboard.

Battery or contacts. AC adapter. Motherboard. Heatsink.

Second battery or

contacts. Motherboard.

Display cable

connection. Display assembly. Motherboard.

Display interface

PCA.

connection. Display assembly. Display cable

connection. Display assembly.

Repair Center: Comments

Check battery and AC adapter.

Check heatsink.

Set DIP switch on display interface PCA to match label on display cable. Reprogram

EEPROM for display type— see page 2-31.

Check the cable connection. Replace the display

assembly. If an external monitor

displays no image, replace the motherboard.

See quality statement on page 5-2.

3-8 Troubleshooting and Diagnostics HP Omnibook 6000/6100

Symptom Call Center:

Suggestions

Punctured display. Declared to be caused by

Vertical crack near center of display.

Scratched display glass.

Local area of dark or light discoloration visible when display is on.

Hard disk

Hard disk never spins.

Hard disk makes clunking or scratching noise.

Hard disk makes buzzing or whining noise.

Files are corrupted. Run the VirusScan program.

Drive capacity is less than normal.

Check the power source. Remove and reinsert the

hard drive. Check the connector.

Back up the drive immediately.

Was the computer or drive dropped?

Back up the drive immediately.

Check for alternate noise sources, such as a PCMCIA drive or fan.

If a keystroke causes the sound to change, it may be from the power supply PCA.

Check the disk surface by running Scandisk (Windows 95/98) or by using the Tools

tab in the disk’s Properties sheet (Windows 2000).

Test the hard disk drive with the e-Diagtools diagnostics.

Use the restore original factory software.

Check the disk surface by running Scandisk (Windows 95/98) or by using the Tools tab in the disk’s Properties sheet (Windows 2000).

Check partitions using FDISK (Windows 95/98) or Control Panel, Administrative Tools, Computer Management under Storage (Windows

2000).

Recovery CD

Repair Center: Likely Causes

Usually caused by closing display with pencil-sized object on keyboard.

Caused by excessive pressure applied to an area on the screen.

Hard drive or

connector.

Motherboard.

Hard drive. Check the computer and

Depends on the

source of the noise.

Hard drive. Use the suggestions shown

Repair Center: Comments

customer abuse. Declared to be caused by

customer abuse.

Declared to be caused by customer abuse.

If the drive case is damaged, the drive may not operate properly.

drive for evidence of customer abuse.

Use the suggestions shown at left.

at left. Recreate the Hibernate

partition, then partition and format the disk.

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-9

Symptom Call Center:

Suggestions

Floppy drive

General problems. Make sure floppy drive

module is installed or connected correctly.

Try using alternate connection (with or without floppy cable).

Check settings in BIOS Setup.

Floppy drive does not work as 3-mode drive.

Keyboard

Some or all keys do not work properly.

PS/2 keyboard and mouse with Yadapter do not work.

Pointing stick

General problems. Slide and hold the power

Special pointing stick features not working.

Touch pad

General problems. Slide and hold the power

Special touch pad features not working.

Click button does not work.

3-mode drive is not supported when the drive is connected to a dock.

Check settings in BIOS Setup.

Check devices separately. Y-adapter.

button four seconds to reset the computer.

Check settings in Control Panel. Make sure pointing stick is enabled in Mouse Properties.

Make sure the pointing stick is enabled in BIOS Setup.

In Mouse Properties, select the Synaptics PS/2 TouchPad driver. (The driver is installed from the directory \hp\Drivers\Touchpad.)

button four seconds to reset the computer.

Check settings in Control Panel. Make sure touch pad is enabled in Mouse Properties.

Make sure the touch pad is enabled in BIOS Setup.

Check pointing stick settings in Control Panel.

In Mouse Properties, select the Synaptics PS/2 TouchPad driver. (The driver is installed from the directory \hp\Drivers\Touchpad.)

Repair Center: Likely Causes

Floppy drive module

or contacts. External floppy drive

cable. Motherboard.

External floppy drive

cable. Floppy drive module.

Keyboard. Power supply PCA. Motherboard.

PS/2 device. Motherboard.

Keyboard. Power supply PCA. Motherboard.

Keyboard assembly. Power supply PCA. Motherboard.

Top case. Power supply PCA. Motherboard.

Top case. Motherboard.

Repair Center: Comments

Try reinserting the flex cable in the connector on the power supply PCA.

Try reinserting the flex cable in the connector on the power supply PCA or motherboard.

3-10 Troubleshooting and Diagnostics HP Omnibook 6000/6100

Symptom Call Center:

Suggestions

Audio

No sound is audible.

Sound does not record.

Serial/Parallel/USB

General problems. Check connections.

Modem

General problems. In Control Panel, open

Increase sound volume (Fn+UP and software controls).

Check settings in BIOS Setup.

Check whether sound is enabled (audio-off button and software controls).

Check for sound resource conflicts in Device Manager.

Check settings in BIOS Setup.

Check software controls. Test audio with e-Diagtools

diagnostics.

Check settings in BIOS Setup.

Check settings in Control Panel.

Test ports with e-Diagtools diagnostics.

For USB: check for latest versions of drivers.

Modems (Windows 95 or 98) or Phone And Modem Options (Windows 2000). Make sure the parity, speed, word length, and stop bits match on sending and receiving modems.

Open the hardware Device Manager. If the modem is disabled, try to enable it. If it has a conflict, try disabling another device.

Use an analog telephone line (2, 3, or 4 wires), not a PBX or digital line. In a hotel, ask for a data line.

Try disabling error correction and data compression.

Repair Center: Likely Causes

Top case. Volume PCA Motherboard.

Display interface

PCA. Volume PCA. Motherboard.

Motherboard. Use loop-back connector

Mini-PCI card #1

(OB 6000). Mini-PCI card #2

(OB 6100) Mini-PCI panel. Motherboard.

Repair Center: Comments

Check operation using headphones or external speakers (volume PCA).

Check operation using external microphone (volume PCA).

when testing serial or parallel

port—see page 3-19.

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-11

Symptom Call Center:

Suggestions

LAN/Network

General problems. Check connections.

Try connecting a different computer to the cable.

Check settings in BIOS Setup.

Check settings in Control Panel.

Make sure the LAN cable is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for 100Base-TX operation. Maximum cable length is 100 meters (330 feet).

Run the e-Diagtools LAN test.

Infrared

General problems. Infrared is disabled and no

drivers installed as shipped. (Drivers are included.)

Check settings in BIOS Setup.

Remove any PC Cards from the computer (possible IRQ conflict).

For fast-IrDA, check for DMA conflict with ECP parallel port.

Repair Center: Likely Causes

Mini-PCI card #1

(OB 6000). Mini-PCI panel. Motherboard.

Motherboard.

Repair Center: Comments

3-12 Troubleshooting and Diagnostics HP Omnibook 6000/6100

Symptom Call Center:

Suggestions

Wireless

General problems. Check TCP/IP setup in

Control Panel. For Windows 98: try disabling DNS in TCP/IP setup.

Check SSID, channel, and encryption settings: click wireless link icon in taskbar and select Advanced Configuration.

PCMCIA

General problems. Restart the computer.

Try the card in the other slot or in another computer.

If the card requires an IRQ, make sure one is available.

Check for conflicts or refresh the device list in Device Manager.

Zoomed Video is supported only in the lower slot.

Check the HP Notebook Web site for installation instructions (page vi).

When using a PC card in a docking system, insert or remove the card while the system is turned on.

Download current drivers

from the card manufacturer’s web site.

AC adapter

Does not power the Omnibook

Motherboard

Evidence of spilled liquid.

Bent or broken connectors, or burnt component.

Motherboard cracked.

Miscellaneous

Clock loses time Plug in AC adapter for 24

Try another AC adapter, if available.

hours to charge CMOS battery.

Repair Center: Likely Causes

Mini-PCI card #1. Rear antenna PCA. Front antenna PCA. Motherboard.

PCMCIA socket. Motherboard.

AC adapter. Power supply PCA. Motherboard.

CMOS battery. Motherboard.

Repair Center: Comments

Make sure all cables are properly connected to miniPCI card #1 and the motherboard. Check for damaged coaxial cables and connectors.

Using a flashlight, look for bent pins inside the PCMCIA socket.

If both slots have problems, replace the motherboard. If only one slot has a problem, try replacing the PCMCIA socket.

The AC adapter cannot be repaired, and must be replaced.

Declared to be caused by customer abuse.

Charge CMOS battery.

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-13

Symptom Call Center:

Suggestions

Computer gets abnormally hot

Computer pauses or runs sluggishly

Always set the computer on a flat surface, so that air can flow freely around and underneath it

Make sure the air vents are clear.

Games and other programs that drive CPU usage toward 100% can contribute.

May be normal Windows behavior (background processing can affect response time).

Certain background operations (such as VirusScan) can affect performance.

Press CTRL+ALT+DEL to see if an application is not responding.

Restart the computer. If the hard disk has spun

down to conserve power, it can take several seconds to spin up (you can hear this). You can use the BIOS Setup utility to change the hard disk time-out to match the Standby time-out.

Some file browsers respond slowly while processing graphics or waiting for broken network connections to time out.

Check for overheating—see the previous symptom.

If the computer’s hard disk drive frequently runs (as indicated by the hard drive light on the front of the computer) while the computer appears to be paused or running slowly, consider installing additional SDRAM.

Check the amount of available free disk space. Delete temporary and unneeded files.

Run the BIOS Setup utility and set the Power Management Mode to Max. Performance.

Run the BIOS Setup utility and turn off Intel SpeedStep Mode.

Repair Center: Likely Causes

Heatsink. Check the heatsink for

CPU module. Motherboard.

Repair Center: Comments

proper fan operation or heatsink damage.

Check the thermal contact between the CPU and heatsink.

If computer slows after a period of continuous activity, check heatsink—see the previous symptom.

3-14 Troubleshooting and Diagnostics HP Omnibook 6000/6100

Symptom Call Center:

Suggestions

Computer is still on but stops responding.

Does not suspend to Standby mode as expected.

Does not automatically enter Hibernate mode as expected.

Standby option missing from Shut Down window.

Plug-in Modules

General problems. Make sure module is

Press CTRL+ALT+DEL and end any application that is not responding.

Slide and hold the power button four seconds to turn off and reset the computer. Press the blue sleep button to turn the computer back on.

If the above fails, insert a straightened paper clip into the system-off switch. Then press the blue sleep button to turn the computer back on.

The computer won’t suspend if it has an active connection to another computer.

If the computer is busy, it normally waits to finish the current operation before suspending.

For Windows 2000, make sure hibernate support is enabled in Power in Control Panel. Also, make sure the Hibernate timeouts (Power Schemes tab) for AC and battery power are not set to Never.

For Windows 98, check the Hibernate timeout in BIOS Setup. If the computer has more than 512 MB (OB 6000) or 768 MB (OB 6100) of SDRAM, the Utility partition on the hard disk must be expanded.

Do not allow Windows 98 to disable APM. If it prompts you to do so, answer No.

In System in Control Panel, expand System Devices (System Manager tab), and remove Advanced Power Management. Restart the computer, then use Add New Hardware in Control Panel to install support for APM. Restart the computer.

installed properly. Reset computer.

Repair Center: Likely Causes

Plug-in module or

contacts.

Motherboard.

Repair Center: Comments

Plug-in modules cannot be repaired, and must be exchanged.

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-15

Symptom Call Center:

Suggestions

Accessories

Docking product I/O problems

General plug-in module problems

Make sure AC power is connected to the dock. Make sure computer is fully inserted in dock.

Check computer’s power supply.

Check settings in BIOS Setup.

Try using the corresponding port on the computer while undocked.

Check module contacts. Push system-off button.

Repair Center: Likely Causes

Docking product. Motherboard.

Plug-in module or

contacts. Motherboard.

Repair Center: Comments

Test the corresponding Omnibook ports while undocked.

The port replicator and mini dock are not repairable—they must be exchanged.

The docking system is repairable—see its service manual.

Plug-in modules cannot be repaired, and must be exchanged.

3-16 Troubleshooting and Diagnostics HP Omnibook 6000/6100

Diagnostic Tools

This section describes the following diagnostic tools you can use for troubleshooting and repairing the Omnibook:

• Omnibook e-Diagtools or Diagtools (below).

• Power-on self-test (page 3-24).

• Sycard PCCtest 450 PC Card (page 3-27).

• Desktop Management Interface (page 3-28).

• BIOS Setup utility (page 3-29).

Overview of Di agnosti c Tools

The hardware diagnostic programs provide two levels of testing:

• User-level testing using a basic hardware test.

• Advanced testing using individual hardware tests.

Figure 3-2. Diagnostic Screens — Basic and Advanced

The tests are designed to run after the system reboots, so that the computer will be in a predictable state during the tests. The tests are non-destructive, and are intended to preserve the state of the computer. The computer reboots when you exit the program so drivers can be loaded.

Updating e-Diagtools

You can download the latest version of e-Diagtools from the HP Notebook Web site (see page vi), then follow the included instructions.

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-17

Running e-Diagtools

The following steps describe e-Diagtools. Diagtools steps may differ slightly.

1. Restart the computer.

2. When the HP logo appears, press F10 to start the diagnostic test.

3. When the menu appears, press ENTER to run e-DiagTools.

4. The first time you run the program, you are prompted to select the language for the program.

5. Press F2 to proceed with the basic tests. You can also proceed directly to the advanced tests from this point by pressing CTRL-F9 (in

which case skip to step 10, below).

6. When the Configuration Description appears, check the list of detected hardware.

Note

If a device is not detected or fails its test, it might be configured incorrectly in BIOS Setup. You

can confirm this by running BIOS Setup and checking the settings—see “BIOS Setup Utility” on page 3-29.

7. Run the basic test. Press F2 to start the basic hardware test.

8. To exit without running the advanced tests, press F4 to view the Support Ticket. Press F3 to exit.

9. Optional: Run the advanced tests. Press F2 to open the advanced test screen.

10. Select and run the appropriate tests. Note that individual tests do not appear if the hardware they

test is not detected. Press the following keys to run tests:

ENTER Runs the highlighted test.

F5 or SPACE Marks/unmarks the highlighted test. F6 Marks/unmarks all tests in the current menu. F7 Marks/unmarks all tests in all menus. F10 Runs all marked tests.

If a test fails, the error code and description are logged, and the error code is displayed

temporarily. If several errors occur, look for patterns that might indicate a common cause. See the table on page 3-20 for repair suggestions. Consider these suggestions in combination with other troubleshooting information.

11. Save the Support Ticket. Press T to update and display a Support Ticket containing system and

test information.

12. When you are finished running tests, press ESC to exit the advanced tests.

13. Optional: To save the Support Ticket to a floppy disk, press F7 then ALT+C.

14. Exit.

Press F3 and then any key to exit and reboot.

15. Optional for e-Diagtools only: Open the Support Ticket. In Windows, click Start, Programs,

HP e-DiagTools, e-DiagTools for Windows.

16. Click View to display the Support Ticket.

17. To add information about the problem, click Comments and type the information, then click OK. To save or print the Support Ticket, click Save As or Print.

For Diagtools, to view or edit the support ticket, run c:\Dmi\Hputils\Hpsuppt.exe.

3-18 Troubleshooting and Diagnostics HP Omnibook 6000/6100

Note that the serial and parallel port tests are more thorough if you connect a loop-back connector to the port before running the test for that port. See the wiring diagrams below.

Figure 3-3. Serial and Parallel Loopback Connectors

These connections are not used.

Diodes are 1N4004 or equivalent (I

=1A, VF=1V@1A,

=30-400V)

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-19

Interpreting the Results

The following table lists test gr oups, error codes, and suggestions for follow-up actions. Consider the se suggestions in combination with other tro ubleshooting information.

Table 3-3. Omnibook Diagnostic Error Codes

Code Suggestions Note: If the BI OS IC appears to be corrupted, you can try

to repair it (see page 2-33).

System Tests

0001h – 0008h

0009h

0010h – 0016h

001Eh Reseat or replace the CPU module. 0020h –

002Fh 0030h –

0040h 0041h Run BIOS Setup and check IRQ assignments

0050h – 0063h

0070h Replace the CMOS battery. 0071h –

0076h

0077h Replace the motherboard. 0078h Reset t he s ystem, then run BIOS S etup and

0079h Replace the CMOS battery. Replace the

0080h0082h

0083h – 008Ah

00C0h – 00CCh

Memory Tests

The addresses below are absolute (32-bit) address es, and are not in the segment:offset format.

0100h – 0101h

0102h

0120h Replace the S DRAM module (each 01000000h

0130h Test with cache off. Replace the SDRAM

0131h – 0150h

Reseat or replace the CPU modul e.

OB 6000: Replace the power supply PCA. All models: Replace the CPU module. Repl ace

the motherboard. Reseat or replace the CPU modul e.

Reseat or replace the CPU modul e.

Replace the motherboard.

for all devices. Replace the motherboard.

Reset the system, then run BIOS Setup and check settings. Replace the CMOS battery. Replace the motherboard.

check settings. Replace the CMOS battery. Replace the motherboard.

motherboard. No repair. (EISA not support ed. )

Reprogram the BIOS IC. OB 6000: Replace the power supply PCA. All models: Replace the motherboard.

Replace the CPU module.

Replace the motherboard.

Reprogram the BIOS IC. OB 6000: Replace the power supply PCA. OB 6100: Replace the motherboard.

represents 16 MB). Replace the motherboard.

module (each 01000000h represents 16 MB). Replace the motherboard.

Replace the SDRAM module (each 01000000h represents 16 MB). Replace the motherboard.

Code Suggestions

0160h Remove all but one SDRAM module and

0170h – 0172h

0180h Replace the S DRAM module (each 01000000h

0181h Enable external cac he memory through BIOS

0182h Unload HIMEM.SYS or any programs us ing t he

0183h Check installation of the SDRAM m odul e.

0184h Check installation of the SDRAM m odul e.

0190h – 01A0h

01A1h – 01A4h

01A5h Make sure cache is enabled. 01B0h Test with cache off. Replace the SDRAM

01B1h – 01B2h

01B3h Replace motherboard.

Hard Disk Tests

0201h Replace the hard di sk. Replace the

0202h – 0204h

0205h Replace the motherboard. 0207h Run BIOS Setup and check the hard disk t ype.

0208h – 0209h

020Ah – 0211h

0220h Replace the motherboard. 0240h Replace the hard di sk. Replace the

0252h – 0254h

025Ah – 0260h

0265h Check hard disk connectors and mot herboard

0275h Replace the hard di sk.

repeat the test. Check t he CPU module for shorts. Replace the CPU module. Replace the motherboard.

Replace the motherboard.

represents 16 MB). Replace the motherboard.

Setup. Replace the CPU m odul e.

extended memory allocated by HIMEM.SYS.

Replace the SDRAM module. Replace the motherboard.

Replace the SDRAM module. Replace the CPU module. Replace the motherboard.

Replace the SDRAM module (each 01000000h represents 16 MB). Replace the motherboard.

Replace the CPU module.

module (each 01000000h represents 16 MB). Replace the motherboard.

Replace the SDRAM module (each 01000000h represents 16 MB). Replace the motherboard.

motherboard. Repeat the test (check t est parameters).

Replace the hard disk.

Check hard disk connectors and motherboard connector. Replace the hard dis k. Replace the motherboard.

Transient DMA error. Repeat the test.

Repeat the test. Run SCA NDISK or equivalent.

motherboard. Repeat the test (check t est parameters).

Replace the hard disk. Repeat the test. Run SCA NDISK or equivalent,

Replace the hard disk.

connector. Replace the hard dis k. Replace the motherboard.

3-20 Troubleshooting and Diagnostics HP Omnibook 6000/6100

Code Suggestions

0280h Check hard disk connectors and mot herboard

0281h Replace the hard di sk. 0290h Repeat the test. Replace the hard disk.

0293h – 0296h

02AAh Check hard dis k connectors and motherboard

02CCh Run BIOS Setup and check the hard disk type.

02EEh Run BIOS S etup and temporarily select a drive

02F1h Use a Recovery CD to restore the original

02F3h – 02F5h

02FFh Check the hard di sk connectors and

9602h – 964C

Floppy Disk Tests

0301h – 0304h

0305h Run Floppy Disk Controller test. Make sure the

0306h Replace the floppy drive. 0307h –

030Bh

030Ch Replace the floppy drive.

Keyboard Tests

0400h – 0401h

0410h – 0414h

0415h Replace the keyboard. Replace the display

0416h – 0418h

connector. Replace the hard dis k. Replace the motherboard.

Replace the hard disk.

connector. Replace the hard dis k. Replace the motherboard.

Replace the hard disk. Replace the motherboard.

type that has more than 200 cyl i nders, then repeat the test.

factory configurati on. Run SCANDISK or an equivalent. Use a

Recovery CD to restore the original factory configuration.

motherboard connector. Replace the hard disk. Replace the motherboard.

(See Hard Disk Tests at end of table.)

Replace the floppy drive. Replace t he motherboard.

floppy diskette is fully inserted in the drive. Check that the drive is properly installed in or connected to the notebook. Repl ac e the diskette. Replace f l oppy dri ve. Repl ace the motherboard.

Run Floppy Disk Controller test . Make sure the floppy diskette is fully inserted in the drive. Check that the drive is properly installed in or connected to the com puter. Replace the diskette. Replace f l oppy dri ve. Repl ace the motherboard.

OB 6000: Replace the power supply PCA. All models: Replace the motherboard.

Check the keyboard flex cable connection. Replace the keyboard. OB 6000: Replace t he power supply PCA. All models: Replace the motherboard.

interface PCA. OB 6000: Replace the power supply PCA. All models: Replace the motherboard.

Replace the keyboard. OB 6000: Replace t he power supply PCA. All models: Replace the motherboard.

Code Suggestions Serial Port Tests

0601h For the external loopback test, make sure t he

0602h Replace the motherboard. 0603h For the external loopback test, make sure t he

0604h – 0605h

0606h For the external loopback test, make sure t he

0607h Make sure the loopback connector is inst al l ed

0608h – 0617h

0618h0619h

Parallel Port Tests

0701h For the external loopback test, make sure t he

0702h – 0706h

0707h Connect t he l oopbac k connector. 0708h-

0709h

Audio Tests

0801h0810h

08C0h – 08C2h

08D0h – 08F3h

Video Tests

0900h – 0905h

0911h If thi s test fails on the internal display, replace

0912h – 0933h

loopback connector is i ns talled and constructed properly. For the external or internal loopback test, replace the motherboard.

Replace the motherboard.

loopback connector is i ns talled and constructed properly. For the external or internal loopback test, replace the motherboard.

and constructed properly. Replace the motherboard.

Replace the motherboard.

Make sure the computers are positioned properly. If the problem persi sts, replace the motherboard.

loopback connector is i ns talled and constructed properly. For the external or internal loopback test, replace the motherboard.

Replace the motherboard.

If this error does not occur for an external headphone, check internal speak er connection. OB 6000: Replace the top case. OB 6100: Replace the speaker assembly.

If this error also occurs for an external headphone, replace the motherboard.

If it occurs only f or an external headphone, replace the volume PCA.

If this error does not occur for an external headphone, check internal speak er connection. OB 6000: Replace the top case. OB 6100: Replace the speaker assembly.

If this error also occurs for an external headphone, replace the motherboard.

If it occurs only f or an external headphone, replace the volume PCA.

Replace the volume PCA. Repl ace the motherboard.

Replace the motherboard.

the motherboard. Replace the motherboard.

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-21

Code Suggestions

2100h – 2102h

2110h – 2120h

2130h

2140h – 2141h

2150h

9016h Reset t he c omputer. Reprogram the BIOS IC.

9017h See chapter 5 for cosmetic guideli nes. If

CD-ROM Tests

0A00h Insert a CD i n the drive. 0A01h Repeat the t est. Replace the CD-ROM drive. 0A02h No repair. (Automatic close not supported.) 0A03h Insert a di fferent CD in the drive and repeat the

0A04h Insert a data CD in the drive and repeat the

0A05h Insert a di fferent CD in the drive and repeat the

0A06h Insert a data CD in the drive and repeat the

0A07h Repeat the t est. Replace the drive. 0A08h Insert an audi o CD and repeat the test.

0A09h Repeat the t est. Replace the drive. 0A10h –

0A11h 0A12h Insert a di fferent multises sion CD and repeat

USB Device Tests

0B00h Replace t he US B mouse. 0B10h Check the USB device connector. 0B20h Make sure the USB mouse is connect ed. 0B30h,

0B40h 0B50h Check the keyboard connector and replace if

0B60h Make sure the USB keyboard is connected. 0B70h Replace t he US B hub.

Replace the display asse mbly. OB 6000: Replace the display interfac e PCA. All models: Replace the motherboard. If error also occurs with external monitor, repl ace the motherboard.

OB 6000: Replace the display interface PCA. All models: Replace the motherboard.

Replace the display asse mbly. Replace the display asse mbly. OB 6000:

Replace the display interfac e PCA. All models: Replace the motherboard. If error also occurs with external monitor, repl ace the motherboard.

OB 6000: Replace the display interface PCA. All models: Replace the motherboard.

Replace the display asse mbly. Replace the display asse mbly. OB 6000:

Replace the display interfac e PCA. All models: Replace the motherboard. If error also occurs with external monitor, repl ace the motherboard.

OB 6000: Replace the power supply PCA. All models: Replace the motherboard.

warranted, replace the display assembly.

test. Check the c onnectors on the CD-ROM drive and motherboard. Replace the CD-ROM drive. Replace the motherboard.

test.

test. Check the c onnectors on the CD-ROM drive and motherboard. Replace the CD-ROM drive. Replace the motherboard.

test. Replace the drive.

Replace the drive.

Insert an audio CD and repeat the test . Replace the drive.

the test. Replace the dri ve.

Replace the USB keyboard.

necessary.

Code Suggestions

0B80h Check the port configuration. 0B90h Make sure the hub i s connected.

SMBUS Tests

0E00h – 0E20h

ATAP I Removable Tests (LS-120)

0F01h Connect the LS-120 drive and repeat the test . 0F02h –

0F03h

0F04h Replace the LS-120 drive. 0F05h Repeat the test. Replace the LS-120 drive. 0F06h Insert a different disk i n the LS-120 drive and

0F07h Replace the LS-120 drive. 0F08h Insert a different disk i n the LS-120 drive and

0F09h Replace the LS-120 drive.

TI CardBus Tests

1201h Remove any at t ached ISA or PCI cards and

1202h – 1203h

1205h – 1206h

1207h Reset t he c omputer. Replace the motherboard.

USB Tests

1301h

1302h – 1316h

9006h (See USB P ort Test below.)

DVD Tests

1900h – 1902h

1904h Insert a di f ferent DVD in the drive and repeat

1905h Make sure t he DV D Drive region and DVD

LAN/Modem Tests (OB 6000 only)

8000h Note: the test checks only the internal

Replace the motherboard.

Insert a different dis k in the LS-120 drive and repeat the test. Check t he connectors on the LS-120 drive and motherboard. Replace the LS-120 drive.

repeat the test. Check t he connectors on the LS-120 drive and motherboard. Replace the LS-120 drive.

repeat the test. Replace the motherboard.

Insert a different PC Card and repeat t he test. Replace the PCMCIA socket . Replace the motherboard.

Reprogram the BIOS IC. OB 6000: Replace the power supply PCA. All models: Replace the motherboard.

Replace the motherboard.

Insert a different DVD in the drive and repeat the test. Replace t he DVD drive.

the test. Replace t he DVD drive.

Media region match. If t he regi on i s not set for the drive, use an unencrypted DVD.

hardware up to the mini-PCI card, and does not check the mini-P CI panel or any external cabling.

Repeat the test with the LAN cabl e/phone line unplugged. Replace the cable/phone line. Check the connections. Replace the mini-PCI card. Replace the mini-PCI panel. Replace the motherboard.

3-22 Troubleshooting and Diagnostics HP Omnibook 6000/6100

Code Suggestions Fan Tests

9001h If the f an is already running, you will not hear a

9002h Reset t he c omputer. Replace the motherboard.

USB Port Test

9006h Make sure a USB devi ce is connected to the

IR Tests (FIR enabled, undocked)

9002h Reset t he c omputer. Replace the motherboard.

9007h – 9008h

9009h Do not run this test in Wi ndows. For the one-

900Ah Repeat the t est. For the two-unit test, make

900Ch Repeat the test. Make sure t he IR ports on the

Dock Tests

9071h, 9073h

change. Check the fan connec tion. Check thermal contact between heatsink and CPU. Replace the heatsink. Replace the motherboard.

port you are testing. Selec t the correct speed for the device. Try another USB device. Replace the motherboard (or dock component, if applicable).

Reset the computer. Run B IOS Setup and restore default setti ngs. OB 6000: Replace the power supply PCA. OB 6100: Replace the motherboard.

unit test, replace t he motherboard. For the twounit test, make sure the IR ports on the reflector and test computers are lined up, replace the motherboard.

sure the IR ports on the reflec tor and test computers are lined up. Replace the motherboard.

reflector and test computers are lined up. Restart the reflector uni t . Replace the motherboard.

Update BIOS in comput er. Replace electronics PCA in dock.

Code Suggestions

9075h – 907Ah

907Bh Replace LED/button assembly in dock. 9082h Rerun test with k nown good computer. Replace

9088h Replace elec tronics PCA in dock.

Hard Disk Tests

9602h 9603h 9604h Back up data if possible. Use a Recovery CD

9605h – 9606h

9607h Back up dat a, then reformat the hard disk .

9640h Back up dat a, then replace the hard disk. 9641h Back up dat a i f possible, and replace the hard

9642h Perform the IDE disk test (i n the Advanced

9643h Back up dat a, then replace the hard disk. 9644h Back up dat a i f possible, and replace the hard

9645h9646h

964Ah9648h

964Bh, 964Ch

Replace electronics PCA i n dock.

electronics PCA in doc k.

Failure may occur soon. B ack up data and replace the hard disk. Repeat the hard disk test. If other errors occur, follow the instructions for those errors.

to restore the original factory configuration. Run full HDD test. Us e a Recovery CD to

restore the original factory configuration.

Replace the hard disk.

disk.

section). If other errors occur, follow the instructions for t hose errors.

disk. Back up data if poss ible. Use a Recovery CD

to restore the original factory configuration. The hard disk is password-protected, and so

can’t be tested. Replace the hard disk.

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-23

Power-On Self-Test

Note

If Quiet Boot is enabled in BIOS Setup (the default setting), press ESC during boot to see POST messages.

The POST (Power-On Self-Test) is a series of initialization routines and diagnostic tests that the system BIOS runs when the computer boots. The system BIOS will not boot the operating system if system memory, the CPU, DMA, or the interrupt controller fails the POST diagnostic tests. POST progress is indicated by a sequence of codes, and error messages are displayed if possible.

You should not necessarily interpret the failure of one or more POST tests as a hardware, software, or

firmware failure. First, confirm the failure by performing a “clean” boot:

• Remove all accessories, including SDRAM modules, floppy drive, port replicator, PC Cards,

printer, external monitor, pointing device, and keyboard.

• Provide “clean” AC power—no auto adapter or unusual AC adapter configuration.

• Press the system-off switch to start the computer from a known state.

If the computer fails to boot with a clean boot, it requires repair. If an error message appears, confirm the problem using other diagnostic tools. Not all POST messages indicate a hardware, software, or

firmware failure—some messages are for information only. If the BIOS detects a terminal error condition, it halts POST after issuing a terminal error beep code

(see the following table). The beep code indicates the POST routine in which the terminal error occurred.

Table 3-4. POST Terminal-Error Beep Codes

Beep Codes* POST Description

1 One short beep before boot.

1-2 Search for option ROMs. 1-2-2-3 BIOS ROM checksum. 1-3-1-1 Test DRAM refresh. 1-3-1-3 Test 8742 Keyboard Controller (part of power supply PCA). 1-3-4-1 RAM failure on address line xxxx. 1-3-4-3 RAM failure on data bits xxxx of low byte of memory bus. 1-4-1-1 RAM failure on data bits xxxx of high byte of memory bus. 2-1-2-3 Check ROM copyright notice. 2-2-3-1 Test for unexpected interrupts.

1 long-2 short Improper video configuration (check display DIP switches, replace display

interface PCA) or external ROM checksum failure.

1 long-5 short Display DIP switches and EEPROM settings do not match (check DIP switch

settings, reprogram EEPROM) (Omnibook 6000 only).

* Up to four groups of short beeps, except as noted.

3-24 Troubleshooting and Diagnostics HP Omnibook 6000/6100

The following table lists POST messages and explanations for reported problems. If the system fails after you make changes in BIOS Setup, reset the computer, enter BIOS Setup, and install the defaults or correct the error.

Table 3-5. POST Messages

Message Description

0200 Failure Fixed Disk

0210 Stuck key

0211 Keyboard error

0212 Keyboard Controller Failed

0213 Keyboard locked – Unlock key switch

0220 Monitor type does not match CMOS – Run SETUP

0230 Shadow RAM Failed at offset:

0231 System RAM Failed at offset:

0232 Extended RAM Failed at offset:

0250 System battery is dead – Replace and run SETUP

0251 System CMOS checksum bad – Default configuration used

0260 System timer error

0270 Real time clock error

0280 Previous boot incomplete – Default configuration used

0281 Memory Size found by POST differed from CMOS

02B0 Diskette drive A error 02B1 Diskette drive B error

02B2 Incorrect Drive A type – run SETUP

02B3 Incorrect Drive B type – run SETUP

02D0 System cache error – Cache disabled

02F0: CPU ID:

02F4: EISA CMOS not writeable

Fixed disk is not working or not configured properl y. Mak e sure the fixed disk is attached properly. Run Setup. Find out if t he f i xed-disk type is correctly identified.

Stuck key on keyboard.

Keyboard not working.

Keyboard controller failed tes t. May require replacing power supply PCA (contains keyboard controller).

Unlock the system to proceed.

Monitor type not correctly identified in Setup

nnnn

Shadow RAM failed at offset

nnnn

System RAM failed at offset

nnnn

Extended memory not working or not conf i gured properl y at offset BIOS version.

The CMOS clock battery indic at or shows the battery is dead. Connect the AC adapter for at least 24 hours; replace the motherboard.

System CMOS has been corrupted or modified incorrectly, perhaps by an appl i cation program that changes data s tored in CMOS. The BIOS installed Default Setup Values. If you do not want these values, enter Setup and enter your own values. If the error persists , check the system battery. Connect the AC adapter for at least 24 hours; replace the motherboard.

The timer test fai l ed. Requires replacement of motherboard.

Real-time clock f ai l s BIOS test. May require replacement of motherboard.

Previous POST did not complete successf ul l y. POST loads default values and of f ers to run Setup. If the failure was c aused by incorrect values and they are not c orrec ted, the next boot will likely fail. This error is cleared the next time the syst em is booted.

Memory size found by POST differed from CMOS.

Drive A: or B: is present but fails the BIOS POS T di skette tests. Mak e s ure the drive is defined with the proper diskette t ype in Setup and that the diskett e dri ve is attached correctly.

Type of floppy drive A: not correctly identified in Setup.

Type of floppy drive B: not correctly identified in Setup.

RAM cache failed and BIOS disabled the cache. May require replacement of motherboard. A disabled cache slows syst em performance considerabl y.

CPU socket number for Multi-Processor error.

ServerBIOS2 test error: Cannot write to EISA CMOS.

nnnn

of the 64k block at which the error was det ec ted.

nnnn

of in the 64k block at which t he error was det ec ted.

nnnn

. Update to the latest

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-25

Message Description

02F5: DMA Test Failed

02F6: Software NMI Fai led

02F7: Fail-Safe Timer NMI Failed

device

Address Conflict

Allocation Error for:

CD ROM Drive

Entering SETUP ...

Failing Bits:

Fixed Disk

Invalid System Configuration Data

I/O device IRQ conflict

PS/2 Mouse Boot Summary Screen:

nnnn

Operating system not found

Parity Check 1

Parity Check 2

Press <F1> to resume, <F2> to Setup, <F3> for previous

Press <F2> to enter Setup

PS/2 Mouse:

System BIOS shadowed

UMB upper limit segment address:

Video BIOS shadowed

kB Extended RAM Passed

Cache SRAM Passed

kB Shadow RAM Passed

kB System RAM Passed

device

nnnn

ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Access) regi sters.

ServerBIOS2 test error: Cannot generate software NMI (Non-Maskable Interrupt).

ServerBIOS2 test error: Fai l -S afe Timer takes too long.

Address conflict for specified device.

Run ISA or EISA Configuration Utility to resolve resource conflict for the specified device.

CD ROM Drive identified.

Starting Setup program

The hex number nnnn is a map of the bits at the RAM address which failed the memory test. Each 1 (one) in the map indicates a failed bit. See errors 230, 231, or 232 above for offset address of the failure in Sys tem, Extended, or Shadow memory.

Fixed disk n (0–3) identified.

Problem with NVRAM (CMOS) data.

I/O device IRQ conflict error.

PS/2 Mouse installed.

Where

nnnn

is the amount of RAM in k i l obytes successfull y t ested.

Where

nnnn

is the amount of sys tem cache in kilobytes successfully t es ted.

Where

nnnn

is the amount of shadow RAM in ki l obytes successfull y t ested.

Where

nnnn

is the amount of sys tem RAM in kilobytes successfully test ed.

Operating system cannot be l ocated on either drive A: or drive C:. Enter Setup and see if fixed disk and drive A: are properly identif i ed.

Parity error found in the system bus. BIOS attempts to locate the address and display it on the screen. If it c annot locate the address, it di s pl ays ????. Parity is a method for checking errors in binary data. A parity error indicates that some data has been corrupted.

Parity error found in the I/O bus. BIOS attempts to locate the address and display i t on the screen. If it cannot l ocate the address, it dis pl ays ????.

Displayed after any recoverable error message. Press <F1> to start the boot process or <F2> to enter Setup and change the settings. Press <F3> to displ ay the previous screen (usually an initialization error of an Option ROM, such as an add-on card). W ri te down and follow the information shown on the screen.

Optional message dis pl ayed duri ng P OST.

PS/2 mouse identi f i ed.

System BIOS c opi ed to shadow RAM.

nnnn

Displays the address segments of the B I OS which can be reclaimed by a virtual memory manager.

Video BIOS copied to shadow RAM.

nnnn

of the upper limit of Upper Memory Blocks, indicating released

3-26 Troubleshooting and Diagnostics HP Omnibook 6000/6100

Sycard PCCtest 450 CardBus Card (Optional)

The PCCtest 450 CardBus Card (version 1.05) available from Sycard Technology is the only recommended diagnostic tool that tests the functionality of the PCMCIA slots using a PCMCIA card. It is a Type II CardBus Card that works with compatible test software to exercise PCMCIA functions. (For details, see the Sycard Technology Web site: http://www.sycard.com.) The PCCtest 450 product contains these components:

• PCCtest 450 CardBus Card, version 1.05.

• PCCtest 450 software disk. (Software updates are available at the Sycard Technology Web site:

http://www.sycard.com.)

• Configuration headers (PC Card/16-bit and CardBus/32-bit) that attach to the card. In addition, you will need this:

• CardBus extender card (such as the Sycard PCCextend 70) to avoid wear on the Sycard PCMCIA

connector.

The Sycard PCCtest 450 provides the following tests. See the Sycard documentation for details about running the tests.

Table 3-6. Sycard PCCtest Commands

Omnibook 6000/6100

(PCI1420)

Slot PCMCIA PC Card (16-bit) test

(PC Card configuration header) Upper Lower

PCT450 -1 -v -b75 PCT450 -0 -v -b75

CardBus (32-bit) test

(CardBus configuration header) TESTCB -1 -v -b75 -jsD000:0 TESTCB -0 -v -b75 -jsD000:0

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-27

Desktop Management Interface (DMI)

The Desktop Management Interface (Windows 98) and Windows Management Instrumentation (Windows 2000) are basically sets of rules for accessing information about a computer. DMI/WMI allows an application to determine, for example, the operating system being used, which hardware and software components are in the computer, and possibly whether any of the components need replacing. A local or remote application can use the DMI/WMI interface to check which hardware and software components are installed on your computer, and may be able to tell how well they are working or if they need replacement.

Installing the DMI Package

The DMI package is either preinstalled on the computer’s hard disk or can be downloaded from http://www.hp.com/toptools (the contents are the same in both cases). The package must be properly installed before it can be used.

To install the DMI/WMI preloaded on the hard disk:

1. Start Windows, if it is not already running.

2. Click Start, Programs, HP Toptools, Setup.

Using DMI/WMI

For a complete description of how to use DMI/WMI, see the following documentation provided with the computer:

• A README.TXT file: click Start, Programs, HP Toptools, Read me.

• A Windows online help file describing Hewlett-Packard’s implementation of DMI/WMI (group

and attribute definitions): click Start, Programs, HP Toptools, HP Toptools Help.

Uninstalling the DMI/WMI Package

1. Click Start, Programs, HP Toptools, Uninstall HP Toptools (Windows 98) or Uninstall WMI

(Windows 2000).

2. Restart the computer.

3-28 Troubleshooting and Diagnostics HP Omnibook 6000/6100

BIOS Setup Utility

The BIOS Setup utility provides access to basic configuration settings. It is independent of the operating system.

Running the BIOS Setup Utility

1. Close all applications, then click Start, Shut Down, Reboot. (If necessary, you can press

CTRL+ALT+DEL to reboot.)

2. When the HP logo appears, press F2 to enter the BIOS Setup utility.

3. The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to

navigate:

• Press the LEFT and RIGHT arrow keys to move among menus.

• Press the UP and DOWN arrow keys to move among parameters in a menu.

• Press F5 or F6 to move through values for the current parameter, or press ENTER to change a

setting.

4. After you select the options you want, press F10 or use the Exit menu to exit BIOS Setup. If the settings cause a conflict between devices during reboot, the system prompts you to run

BIOS Setup, and marks the conflicting settings.

Table 3-7. BIOS Setup Menus and Parameters

This table provides BIOS setup menus and parameters for OB 6100 models. Specifications vary for Omnibook 6000 models.

Omnibook 6100: Introduced with BIOS version EB.M1.00 (Summer 2001). Omnibook 6000: Introduced with BIOS version EA.M1.00 (Spring 2000).

Main Menu Default

BIOS Revision Shows the current BIOS version. Detected

automatically.

System Time Sets the date using dd/mm/yy format (except English, which

uses mm/dd/yy format). System Date Sets the date using mm/dd/yy (English) or dd/mm/yy format. Internal Hard Disk Sets the hard disk drive type and various parameters. Detected

automatically.

Quiet Boot When enabled, hides summary of power-on self-test and

messages during boot. Video Display Device Sets whether the built-in display automatically switches to an

external display, if one is detected. Video Expansion When enabled, the video image covers the entire display in

lower resolution modes. When disabled, the video image is

centered in the display. Primary Video Adapter Sets whether the computer automatically switches to an

external video adapter connected to the docking system, if

one is detected. Television Type Controls the signal format (NTSC or PAL) output by the

S-video port when Windows is not running. System Memory Shows the system memory size. 640 KB Extended Memory Shows the extended memory size. Detected

Enabled

Auto

Disabled

Auto

NTSC

automatically.

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-29

Unique Dock ID Sets whether the computer creates a unique hardware

profile for each dock (Enabled) or uses a common profile for all docks (Disabled).

UUID Displays the value of the 16-byte UUID (Universally Unique

ID) as 32 hex characters.

System Devices Menu Default

PS/2 Pointing Devices Disables the internal pointing devices when an external PS/2

mouse is connected.

External Fn Key Sets whether left CTRL+left ALT on an external keyboard is

interpreted as the Fn key.

FDD Controller Enables the floppy drive. Enabled Legacy USB Support Enables BIOS support for USB mouse, keyboard, and floppy

disk drive. Internal LAN Enables the internal (wired) LAN. Enabled Mini PCI Slot 1 Enables the PCI slot normally used for a wireless LAN. Enabled Mini PCI Slot 2 Enables the PCI slot normally used for a modem, which is

located under the cover on the bottom of unit. (Does not

affect Ambit modem.) Serial port Enables the serial port. Enabled Base I/O address Sets the I/O address. 3F8h Interrupt Sets the interrupt. IRQ4 Infrared port Enables the infrared port. Disabled Mode Sets the hardware to support FIR (Fast IR) or SIR (Standard

IR) infrared communications. Base I/O address Sets the I/O address. 2F8h Interrupt Sets the interrupt. IRQ3 DMA channel Sets the DMA channel for Fast IR (FIR) mode. DMA0 Parallel Port Enables the parallel port. Enabled Mode Sets the port to output only, bi-directional, EPP, or ECP. ECP Base I/O address Sets the I/O address. 378h Interrupt Sets the interrupt. IRQ7 DMA channel Sets the DMA channel for ECP mode. DMA1

Security Menu Default

User Password is Shows if a user password is set. Clear Administrator Password

is Set User Password Press ENTER to set, change, or clear the user password.

Set Administrator Password

Boot Sets whether a user password is required when the

Resume* Sets whether a user password is required when resuming

Shows if an administrator password is set. Clear

The password can have no more than 8 characters (0-9,

A-Z), and cannot include special or accented characters.

Press ENTER to set, change, or clear the administrator

password, which protects BIOS Setup settings. The

password can have no more than 8 characters (0-9, A-Z),

and cannot include special or accented characters.

computer boots. Requires the administrator password for

changes.

from Standby or Hibernate mode. Requires the administrator

password for changes. (Windows 98 only.)

Enabled

Detected automatically

Auto

Enabled

FIR

Enter

Enabled

3-30 Troubleshooting and Diagnostics HP Omnibook 6000/6100

Undock* Sets whether a user password is required when undocking

the computer. Requires the administrator password for changes. (Windows 98 only.)

Internal hard disk drive lock*

Removable Device Boot Sets whether the computer will attempt to boot from a floppy

* Resume, Undock, and Internal hard disk drive lock options are available only if the Boot option is enabled.

Power Menu Default

Windows 2000 uses only the settings marked with *. Windows 98 uses only the settings marked with * or **. All other settings in the Power menu are ignored.

Power Management Mode

Suspend Time-out Sets the period of inactivity after which the computer goes

Hibernate Time-out** Sets whether the computer goes from Standby to Hibernate

Hard Disk Time-out Sets the period of hard disk inactivity after which the internal

Time-out on AC Sets whether power management time-outs occur while the

Lid Switch Mode Sets the action that occurs if the computer’s lid is closed. Turn off LCD

Resume On Serial Ring Sets whether the system resumes if it received a ring signal. Disabled Resume On Time of Day Sets whether the system resumes at a defined time of day. Disabled Resume Time Sets the 24-hour time when the system resumes from if

Auto Low-Battery Hibernate**

Graphics Mode* Sets the graphics system for maximum 3D performance or

Backlight Mode* When switching to battery power, sets whether the display

Auto Suspend on Undock*

Auto Turn-On on Dock* Sets whether the computer turns on after docking. Enabled

* Windows 98 and 2000 use these settings. ** Windows 98 uses these additional settings.

Boot Menu Default

+Hard Disk +Removable Device CD-ROM/DVD Drive Intel Boot Agent

Encodes the current user password (or administrator password if that is the only password set) on the hard disk drive.

drive or other removable device.

Disables time-outs, selects a combination of time-outs, or allows customized time-outs.

from Display-off to Standby power mode.

power mode after the indicated period of inactivity. (Skips Standby mode if the suspend time-out is disabled.)

hard disk (and any hard disk drive in the plug-in module bay) stops spinning.

AC adapter is connected.

Resume On Time of Day is enabled. Sets whether the computer goes to Hibernate mode or

continues running when the battery drains to its critically low level.

to save power.

brightness reverts to the previous battery-power brightness (Auto Restore) or to a very low brightness to save power (Auto Dim).

Sets whether the computer suspends to Standby power mode after undocking.

Shows the order of boot devices, with “+” indicating a device category. Move the entries to change the order. If the computer has more than one device in a category, you can select the one scanned. Intel Boot Agent provides diskless boot from a network server.

Disabled

Enabled

Max. Power Savings

4 minutes

4 hours

2 minutes

Disabled

Enabled

Max. Performance

Auto Restore

When Lid Closed

1. Hard Disk

2. Removable Device

3. CDROM/DVD drive

4. Intel Boot Agent

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-31

Exit Menu

Save Changes and Exit Saves Setup changes, then exits and reboots. Discard Changes and

Exit

Get Default Values Restores default settings, and remains in Setup. Does not

Load Previous Values Discards any Setup changes made since last save, and

Save Changes Saves Setup changes, and remains in Setup. Security

Discards any Setup changes made since last save, then

exits and reboots. Does not affect password, date, or time

changes.

affect password, date, or time changes.

remains in Setup. Does not affect password, date, or time

changes.

settings are saved when changed.

3-32 Troubleshooting and Diagnostics HP Omnibook 6000/6100

Replaceable Parts

This chapter contains an exploded view of the Omnibook and the following lists of parts:

• Omnibook replaceable parts (page 4-3).

• Accessory replacement parts (page 4-8).

• Part number reference (page 4-9).

HP Omnibook 6000/6100 Replaceable Parts 4-1

Figure 4-1. Exploded View

4-2 Replaceable Parts HP Omnibook 6000/6100

Table 4-1. Omnibook Replaceable Parts

Exchange Omnibook User-

Description Part Number Part Number 6100 6000 Repl.

Antennas, kit F3257-60952 • 1 Front antenna PCA (see above kit) • 2 Rear antenna PCA (see above kit) •

15 Cover, left corner (14” and 15” displays) (see above kit) •

3 Battery, main (14.8 V) F2072-60906 • • Yes 4 Battery, CMOS (rechargeable 3 V) Maxell

ML1220 or

equivalent Card, mini-PCI (LAN/modem, 3Com) F2072-60902 • Yes Card, mini-PCI (SW modem, Ambit) F2072-60903 • Yes Card, mini-PCI (802.11 wireless) F3257-60925 • Yes Card, mini-PCI (HW modem) F3257-60927 • Yes Card, mini-PCI (LAN/modem w/regulatory) F2072-60994 • Yes

5 Case, bottom F2140-60950 • 5 Case, bottom F3257-60935 • 6 Case, top F2072-60905 • 6 Case, top F3257-60928 • 7 Cover, mini-PCI (US Robotics) F3257-60940 • Yes 7 Cover, mini-PCI (modem) F3257-60942 • Yes 7 Cover, mini-PCI (Ambit card) F2140-60961 • Yes 7 Cover, mini-PCI (3Com card) F2140-60962 • Yes 8 Cover, SDRAM (Actiontec) F3257-60943 • Yes 8 Cover, SDRAM (wireless) F3257-60944 • Yes

Covers, corners, kit F3257-60951 • Yes

16 Right corner cover, 15.0” display (see above kit) • • Yes 16 Right corner cover, 14.1” display (see above kit) • • 17 Left corner cover, 15.0” display,

with wireless button

17 Left corner cover, 14.1” display,

with wireless button 17 Left corner cover, 15.0” display (see above kit) • • Yes 17 Left corner cover, 14.1” display (see above kit) • • Yes

Covers, service kit F3257-60948 • Yes

9 Panel, sound/IR (see above kit) • Yes 10 Cover, rear antenna (see above kit) • Yes 11 Doors, PCMCIA (with springs) (see above kit) • Yes 12 Doors, docking (with springs) (see above kit) • Yes 13 Covers, display hinges (see above kit) • Yes

Covers, service kit F2072-60999 •

9 Panel, sound/IR (see above kit) • 14 Panel, vent (see above kit) • 11 Doors, PCMCIA (with springs) (see above kit) • 12 Doors, docking (with springs) (see above kit) • 13 Covers, hinge (see above kit) •

(see above kit) •

••

HP Omnibook 6000/6100 Replaceable Parts 4-3

Exchange Omnibook User-

Description Part Number Part Number 6100 6000 Repl.

Covers, user kit F2140-60914 •Yes 7 Cover, mini-PCI (no modem) (see above kit) • Yes 8 Cover, SDRAM (see above kit) • Yes

15 Cover, left corner (14” and 15” displays) (see above kit) • Yes 16 Cover, right corner (14” and 15” displays) (see above kit) • Yes 17 CPU module, 600 MHz, Pentium III 1821-5688 F1979-69101 • 17 CPU module, 650 MHz, Pentium III 1821-5689 F1980-69101 • 17 CPU module, 650 MHz, Celeron 1821-5867 F2111-69102 • 17 CPU module, 700 MHz, Pentium III 1821-5690 F2072-69102 • 17 CPU module, 750 MHz, Celeron 1821-8826 F2140-69104 • 17 CPU,Module, 800 MHz, Pentium III 1821-8570 F2140-69102 • 17 CPU,Module, 850 MHz, Pentium III 1821-8571 F2140-69103 • 17 CPU,Module, 900 MHz, Pentium III 1822-0098 F2140-69105 • 17 CPU,Module, 933 MHz, Pentium III-M

Tualatin

17 CPU,Module, 1 GHz, Pentium III 1822-0099 F2140-69106 • 17 CPU Module, 1 GHz, Pentium III-M Tualatin 1822-0395 F3257-69005 • 17 CPU,Module, 1.133 GHz, Pentium III-M

Tualatin

18 Display assembly, 14.1” XGA F2072-60917 F2072-60917 • 18 Display assembly, 14.1" XGA F3257-60937 F3257-69037 • 18 Display assembly, 15.0” XGA F2072-60918 F2072-60918 • 18 Display assembly, 15.0" SXGA+ F3257-60939 F3257-69039 • 18 Display assembly, 15.0" SXGA+ F2140-60949 F2140-69049 • 19 Drive, hard disk (5 GB, 9.5 mm, Fujitsu) 0950-3905 F2072-69106 • Yes 19 Drive, hard disk (5 GB, 9.5 mm, IBM) 0950-3933 F1660-69111 • Yes 19 Drive, hard disk (5 GB, 9.5 mm, Hitachi) 0950-3963 F2072-69114 • Yes 19 Drive, hard disk (6 GB, 9.5 mm, Fujitsu) 0950-3731 • Yes 19 Drive, hard disk (6 GB, 9.5 mm, Hitachi) 0950-3732 F1660-69108 • Yes 19 Drive, hard disk (6 GB, 9.5 mm, Toshiba) 0950-4010 F2072-69112 • Yes 19 Drive, hard disk (6 GB, 9.5 mm, Hitachi) 0950-4032 F1629-69056 • Yes 19 Drive, hard disk (7.5 GB, 9.5 mm, IBM) 0950-4030 F2112-69003 • Yes 19 Drive, hard disk (10 GB, 9.5 mm, Hitachi) 0950-3903 F2072-69108 • Yes 19 Drive, hard disk (10 GB, 9.5 mm, IBM) 0950-3934 F1660-69112 • Yes 19 Drive, hard disk (10 GB, 9.5 mm, Hitachi) 0950-3964 F1664-69002 • Yes 19 Drive, hard disk (10 GB, 9.5 mm, Toshiba) 0950-3985 F2072-69109 • Yes 19 Drive, hard disk (10 GB, 9.5 mm, IBM Diablo) 0950-4166 F3257-69100 • • Yes 19 Drive, hard disk (10 GB, 9.5 mm, Toshiba) 0950-4178 F3257-69101 • • Yes 19 Drive, hard disk (10 GB, 9.5 mm, Hitachi) 0950-4213 F3257-69104 • • Yes 19 Drive, hard disk (12 GB, 9.5 mm, Toshiba) 0950-3725 F1660-69110 • Yes 19 Drive, hard disk (20 GB 9.5 mm, Hitachi) 0950-3965 F2072-69113 • Yes 19 Drive, hard disk (20 GB, 9.5 mm, Toshiba) 0950-3986 F2072-69111 • Yes 19 Drive, hard disk (20 GB, 9.5 mm, IBM Diablo) 0950-4163 F2072-69114 • • Yes 19 Drive, hard disk (20 GB, 9.5 mm, Toshiba) 0950-4171 F3257-69102 • • Yes 19 Drive, hard disk (20 GB, 9.5 mm, Hitachi) 0950-4193 F3257-69105 • • Yes 19 Drive, hard disk (30 GB, 12.5 mm, IBM) 0950-3936 F2072-69110 • Yes 19 Drive, hard disk (30 GB, 9.5 mm, IBM Diablo) 0950-4162 F2072-69115 • • Yes 19 Drive, hard disk (30 GB, 9.5 mm, Hitachi) 0950-4168 F3257-69106 • • Yes

1822-0400 F3257-69004 •

1822-0392 F3257-69006 •

4-4 Replaceable Parts HP Omnibook 6000/6100

Exchange Omnibook User-

Description Part Number Part Number 6100 6000 Repl.

19 Drive, hard disk (30 GB, 9.5 mm, Toshiba) 0950-4176 F3257-69103 ••Yes 19 Feet/bumpers, kit F2072-60926 • Yes 20 Bumpers, display (16 in kit) (see above kit) • Yes 21 Covers, display screw (16 in kit) (see above kit) • Yes

Feet, rubber (16 in kit) (see above kit) • Yes

Feet/bumpers, kit F3257-60950 • Yes 20 Bumpers, display (16 in kit) (see above kit) • Yes 21 Covers, display screw (16 in kit) (see above kit) • Yes

Feet, rubber (16 in kit) (see above kit) • Yes 22 Heatsink (thick, with fan) F2140-60909 • 22 Heatsink (thin, with fan) F2140-60951 • 22 Heatsink (with fan) F3257-60930 • 23 Keyboard, Arabic English F2072-60949 • 23 Keyboard, Arabic/English F3257-60924 • 23 Keyboard, Belgian F2072-60944 • 23 Keyboard, Belgian F3257-60902 • 23 Keyboard, Czech F2072-60943 • 23 Keyboard, Czech F3257-60903 • 23 Keyboard, Danish F2072-60941 • 23 Keyboard, Danish F3257-60904 • 23 Keyboard, French F2072-60936 • 23 Keyboard, French F3257-60905 • 23 Keyboard, French Canadian F2072-60933 • 23 Keyboard, French Canadian F3257-60906 • 23 Keyboard, German F2072-60934 • 23 Keyboard, German F3257-60907 • 23 Keyboard, Greek F2072-60930 • 23 Keyboard, Greek F3257-60908 • 23 Keyboard, Hebrew F2072-60945 • 23 Keyboard, Hebrew F3257-60920 • 23 Keyboard, Hungarian F2072-60946 • 23 Keyboard, Hungarian F3257-60922 • 23 Keyboard, Icelandic F3257-60921 • 23 Keyboard, International English F2072-60929 • 23 Keyboard, International English F3257-60909 • 23 Keyboard, Italian F2072-60942 • 23 Keyboard, Italian F3257-60910 • 23 Keyboard, Japanese F2072-60937 • 23 Keyboard, Japanese F3257-60911 • 23 Keyboard, Norwegian F2072-60938 • 23 Keyboard, Norwegian F3257-60912 • 23 Keyboard, Portuguese F2072-60948 • 23 Keyboard, Portuguese F3257-60913 • 23 Keyboard, Russian F2072-60947 • 23 Keyboard, Russian F3257-60923 • 23 Keyboard, Spanish F2072-60935 • 23 Keyboard, Spanish F3257-60914 • 23 Keyboard, Swedish/Finnish F2072-60940 •

HP Omnibook 6000/6100 Replaceable Parts 4-5

Exchange Omnibook User-

Description Part Number Part Number 6100 6000 Repl.

23 Keyboard, Swedish/Finnish F3257-60915 • 23 Keyboard, Swiss F2072-60939 • 23 Keyboard, Swiss F3257-60916 • 23 Keyboard, Traditional Chinese F2072-60950 • 23 Keyboard, Traditional Chinese F3257-60919 • 23 Keyboard, Turkish F2072-60931 • 23 Keyboard, Turkish F3257-60917 • 23 Keyboard, UK English F2072-60932 • 23 Keyboard, UK English F3257-60918 • 23 Keyboard, US English F2072-60928 • 23 Keyboard, US English F3257-60901 •

Label, MS W2K OS COA 5184-2085 • • Yes Label, MS W98 OS COA 5184-2097 • • Yes Label, serial overlay, 7121-7525 •

Mini-PCI panels, kit F3257-60949 • 24 Panel, mini-PCI, LAN/modem (see above kit) • 24 Panel, mini-PCI, LAN (see above kit) •

Mini-PCI panels, kit F2072-60925 • 24 Panel, mini-PCI (LAN/modem, 3Com) (see above kit) • 24 Panel, mini-PCI (modem) (see above kit) • 24 Panel, mini-PCI (blank) (see above kit) • 25 Module, floppy disk drive F2013-60901 • • Yes

Pad, thermal (for heatsink) F3257-60956 • • 26 Panel, power button F2072-60995 • Yes 26 Panel, power button F3257-60929 • 27 PCA, display interface* F2072-60915 • 27 PCA, display interface (XGA)* F2140-60911 • 27 PCA, display interface (SXGA+)* F2140-60912 • 27 PCA, display interface F3257-60934 • 28 PCA, motherboard (Pentium)* F2072-60913 F2072-69013 • 28 PCA, motherboard (Celeron)* F2072-60914 F2072-69014 • 28 PCA, motherboard (Pentium)* F2140-60952 F2140-69052 • 28 PCA, motherboard (Celeron)* F2140-60964 F2140-69064 • 28 PCA, motherboard (with Intel SpeedStep) F3257-60933 F3257-69033 • 30 PCA, power supply* F2072-60911 • 30 PCA, power supply * F2140-60910 • 30 PCA, power supply* F2140-60953 • 31 PCA, volume* F2072-60912 • 31 PCA, volume * F2140-60915 • 31 PCA, volume F3257-60932 •

Screws, kit F2072-60923 • Yes

Screw, M2x4mm (see above kit) • Yes Screw, M2x15mm (see above kit) • Yes Screw, M2.5x2mm (wide-head) (see above kit) • Yes Screw, M2.5x4mm (see above kit) • Yes Screw, M2.5x6mm (see above kit) • Yes Screw, M2.5x8mm (see above kit) • Yes Screw, M3x2mm (see above kit) • Yes

4-6 Replaceable Parts HP Omnibook 6000/6100

Exchange Omnibook User-

Description Part Number Part Number 6100 6000 Repl.

Screws, kit F3257-60947 •Yes

Screw, M2x4mm (see above kit) • Yes Screw, M2x13mm (see above kit) • Yes Screw, M2x15mm (see above kit) • Yes Screw, M2.5x2mm (wide-head) (see above kit) • Yes Screw, M2x3mm (see above kit) • Yes Screw, M2.5x4mm (see above kit) • Yes Screw, M2.5x5mm (see above kit) • Yes Screw, M2.5x6mm (see above kit) • Yes Screw, M2.5x8mm (see above kit) • Yes Screw, M2.5x17mm (see above kit) • Yes Screw, M3x3mm (see above kit) • Yes

Screw, M3x6mm (see above kit) • Yes SDRAM module, 32 MB, SODIM M (100 M Hz ) 1818-7950 • Yes SDRAM module, 64 MB, SODIM M (100 M Hz ) 1818-7951 F1660-69103 • Yes SDRAM module, 128 MB, SODIM M (100 M Hz ) 1818-7952 F1660-69104 • Yes SDRAM module, 256 MB, SODIM M (100 M Hz ) 1818-7953 F1654-69101 • Yes SDRAM module, 64 MB, SODIM M (133 M Hz ) 1818-8505 • Yes SDRAM module, 64 MB, SODIM M (133 M Hz ) 1818-8510 • • Yes SDRAM module, 128 MB, SODIM M (133 M Hz ) 1818-8503 • Yes SDRAM module, 128 MB, SODIM M (133 M Hz ) 1818-8504 • Yes SDRAM module, 256 MB, SODIM M (133 M Hz ) 1818-8534 • Yes SDRAM module, 256 MB, SODIM M (133 M Hz ) 1818-8635 F3257-69003 • Yes SDRAM module, 512 MB, SODIM M (133 M Hz ) 1818-8604 F2298-69001 • Yes

32 Socket, PCMCIA F2072-60919 • • 33 Speaker assembly F3257-60936 •

Tray, business card F2072-60921 • • Yes Tray, docking E F2012-60901 • • Yes

34 Tray, hard disk drive F2072-60909 • Yes 34 Tray, hard disk drive F3257-60931 • Yes

* See “Table 2-5. Motherboard and PCA Compatibility” on page 2-28.

HP Omnibook 6000/6100 Replaceable Parts 4-7

HP omnibook 6000, omnibook 6100 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual