This manual and any examples contained herein are provided “as is” and are subject to
change without notice. Hewlett-Packard Company makes no warranty of any kind with
regard to this manual, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be
liable for any errors or for incidental or consequential damages in connection with the
furnishing, performance, or use of this manual or the examples herein.
Consumer transactions in Australia and the United Kingdom: The above disclaimers and
limitations shall not apply to Consumer transactions in Australia and the United Kingdom
and shall not affect the statutory rights of Consumers.
The programs that control this product are copyrighted and all rights are reserved.
Reproduction, adaptation, or translation of those programs without prior written
permission of Hewlett-Packard Co. is also prohibited.
Portions of the programs that control this product may also be copyrighted by Microsoft
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Hewlett-Packard Company
Mobile Computing Division
19310 Pruneridge Ave.
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2Reference Guide
HP Software Product License Agreement
Your HP notebook PC contains factory-installed software programs. Please read the
Software License Agreement before proceeding.
Carefully read this License Agreement before proceeding to operate this equipment.
Rights in the software are offered only on the condition that the customer agrees to
all terms and conditions of the License Agreement. Proceeding to operate the
equipment indicates your acceptance of these terms and conditions. If you do not
agree with the terms of the License Agreement, you must now either remove the
software from your hard disk drive and destroy the Recovery CD, or return the
complete computer and software for a full refund.
Proceeding with configuration signifies your acceptance of the License Terms.
Unless otherwise stated below, this HP Software Product License Agreement shall
govern the use of all software that is provided to you, the customer, as part of the
HP computer product. It shall supersede any non-HP software license terms that
may be found online, or in any documentation or other materials contained in the
computer product packaging.
Note: Operating System Software by Microsoft is licensed to you under the Microsoft
End User License Agreement (EULA).
The following License Terms govern the use of the software:
Use. Customer may use the software on any one computer. Customer may not network
the software or otherwise use it on more than one computer. Customer may not reverse
assemble or decompile the software unless authorized by law.
Copies and Adaptations. Customer may make copies or adaptations of the software (a)
for archival purposes or (b) when copying or adaptation is an essential step in the use of
the software with a computer so long as the copies and adaptations are used in no other
manner.
Ownership. Customer agrees that he/she does not have any title or ownership of the
software, other than ownership of the physical media. Customer acknowledges and
agrees that the software is copyrighted and protected under the copyright laws. Customer
acknowledges and agrees that the software may have been developed by a third party
software supplier named in the copyright notices included with the software, who shall be
authorized to hold the Customer responsible for any copyright infringement or violation
of this Agreement.
Product Recovery CD-ROM. If your computer was shipped with a product Recovery
CD-ROM: (i) The product Recovery CD-ROM and/or support utility software may onlybe used for restoring the hard disk of the HP computer with which the product Recovery
CD-ROM was originally provided. (ii) The use of any operating system software by
Microsoft contained in any such product Recovery CD-ROM shall be governed by the
Microsoft End User License Agreement (EULA).
Reference Guide3
Transfer of Rights in Software. Customer may transfer rights in the software to a third
party only as part of the transfer of all rights and only if Customer obtains the prior
agreement of the third party to be bound by the terms of this License Agreement. Upon
such a transfer, Customer agrees that his/her rights in the software are terminated and that
he/she will either destroy his/her copies and adaptations or deliver them to the third party.
Sublicensing and Distribution. Customer may not lease, sublicense the software or
distribute copies or adaptations of the software to the public in physical media or by
telecommunication without the prior written consent of Hewlett-Packard.
Termination. Hewlett-Packard may terminate this software license for failure to comply
with any of these terms provided Hewlett-Packard has requested Customer to cure the
failure and Customer has failed to do so within thirty (30) days of such notice.
Updates And Upgrades. Customer agrees that the software does not include updates and
upgrades which may be available from Hewlett-Packard under a separate support
agreement.
Export Clause. Customer agrees not to export or re-export the software or any copy or
adaptation in violation of the U.S. Export Administration regulations or other applicable
regulation.
U.S. Government Restricted Rights. Use, duplication, or disclosure by the U.S.
Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights
in Technical Data and Computer Software clause in DFARS 252.227-7013. HewlettPackard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Rights for nonDOD U.S. Government Departments and Agencies are as set forth in FAR 52.22719(c)(1,2).
Edition History
Edition 1 ............................................. April 2000
This manual is printed on recycled paper.
4Reference Guide
Contents
Introducing the Notebook Computer ............................................................................. 9
Index ..............................................................................................................................147
8Reference Guide
Introducing the Notebook Computer
Reference Guide9
Introducing the Notebook Computer
Taking Inventory
Taking Inventory
Congratulations! Your notebook computer sets a new standard in personal computing.
Although compact and easy to carry, your computer is made with the quality and
attention to detail that are the hallmark of Hewlett-Packard.
Your computer has several features that make it convenient to use:
• The display is brighter than those on previous HP notebook computers.
• Two buttons provide convenient options for starting and stopping the computer.
• Volume controls are located within easy reach on the computer’s right side, and the
audio-off button and light let you cut off all sound quickly when needed.
• All cable connectors are near the back of the computer, keeping cables away from
your working area.
This manual shows how to set up and operate your computer, as well as what to do if you
run into trouble.
What’s in the Box?
• HP OmniBook 6000 PC.
• Main battery (installed).
• CD-ROM or DVD drive module (installed).
• Floppy disk drive module.
• External floppy disk drive cable.
• ac adapter and power cord.
• Quick Start sheet.
• Startup Guide.
• Recovery CD, for restoring Windows and all software included with your computer.
• Microsoft Windows manual.
• Mediamatics CD (for models with a DVD drive).
10Reference Guide
Introducing the Notebook Computer
Taking Inventory
Software bundled on your computer
Your computer includes the following software.
SoftwareFunction
HP TopTools
Agaté Tioman Hot-SwapLets you swap most modules in the plug-in bay without needing to shut
QuickLinkPermits fax transfer to fax machines and fax software, and permits data
HP e-centerProvides easy access to e-pages and e-services—including backup,
VirusScanProtects your computer from potentially harmful files.
Adobe Acrobat ReaderAllows you to read documents in Acrobat format frequently used on the
HP DiagToolsProvides hardware diagnostic tests.
Mediamatics DVD Express CDControls DVD play (for models with a DVD drive).
Allows network managers and administrators to check the hardware and
software on your computer and how well they are working.
down and reboot the computer (Windows 95 and 98 only).
transfer. (Windows 98 only)
e-mail, and fax transfer (North America English only).
Internet.
To buy accessories
You can buy accessories for your computer online. For the latest accessories and options,
visit the HP Notebook Web site (www.hp.com/notebooks).
HP currently offers docking solutions, plug-in modules, and other accessories, such as the
following:
• ac adapter.
• Floppy disk drive module.
• External floppy disk drive cable.
• Plug-in modules, such as CD-ROM drive, DVD drive, CD read/write drive, Zip drive,
LS-120 drive, second hard disk drive.
• Replacement hard disk drive module.
• Main battery.
• Secondary battery.
Reference Guide11
Introducing the Notebook Computer
Taking Inventory
• Weight-saving module, for module bay to reduce travel weight.
• External battery charger.
• Docking bay adapter.
To find more information
The following table lists other sources of information about your computer and related
products.
SourceDescription and Location
Startup Guide
Online
Reference
Guide
Online HP Notes
Microsoft Windows
manual
HP Notebook Web
Site
HP Customer Care
Web Site
Corporate
Evaluator’s Guide
This printed manual introduces your computer. It also contains setup instructions,
basic operation guidelines, troubleshooting information, and warranty information.
The full
complete source for operating and maintaining the computer. Look in the HP Library
group, or on the
For late-breaking information available after the manuals were completed, see the
HP Notes in the online HP Library, or on the
This is shipped with your computer and contains information about using the version
of Microsoft Windows shipped with your computer.
This provides information about installing alternate operating systems, as well as
how to configure your notebook computer in a corporate, networked environment.
Located at the HP Notebook Web site.
Reference Guide
Recovery CD
is shipped on the computer’s hard drive, and provides a
in \hp\Library.
Recovery CD
in \hp\Library.
12Reference Guide
Identifying Parts of the Computer
Front View
Introducing the Notebook Computer
Identifying Parts of the Computer
1. Sleep button. Suspends and resumes operation.
2. Keyboard status lights (left to right: Caps Lock,
Num Lock, Keypad Lock, Scroll Lock).
3. Power slide button. Turns the computer on and off.
4. Pointing stick (pointing device).
5. Click buttons and scroll button.
6. Touch pad (pointing device).
7. Click buttons.
8. Main status lights (left to right): power state, hard
disk activity, charging status for main battery, and
charging status for secondary battery.
9. Module eject latch.
10. System-off switch.
11. Audio-off button and audio-off light.
12. Infrared port (below the volume control).
13. Volume control.
14. Audio jacks (left to right): audio out (headphones),
external microphone, audio in.
15. Kensington lock slot (security connector).
16. Built-in speakers (one on each side).
17. Built-in microphone.
18. Latch for opening the computer.
Reference Guide13
Introducing the Notebook Computer
Identifying Parts of the Computer
Bottom View
19. Modem port (on certain models).
20. LAN port (on certain models).
21. PC Card and CardBus slots (upper and lower).
22. Hard disk drive.
23. Main battery latch.
24. Main battery.
25. Plug-in module bay. Can contain a CD-ROM or
DVD drive, floppy disk drive, secondary battery, or
other plug-in module.
26. Mini-PCI cover (no user parts inside).
27. RAM cover.
14Reference Guide
Back View
Introducing the Notebook Computer
Identifying Parts of the Computer
28. Universal serial bus port (USB).
29. Parallel port (LPT1). Use this port for a parallel
printer or other parallel device, or to connect the
floppy disk drive externally.
30. Docking port.
31. PS/2 keyboard or PS/2 mouse port (supports Y
adapter).
32. Serial port (COM1). Use this port for a serial
mouse, modem, printer, or other serial device.
33. External monitor port.
34. ac adapter jack.
Reference Guide15
Introducing the Notebook Computer
Identifying Parts of the Computer
Status Lights
The computer includes a number of status lights that report power and battery status,
drive activity, and keyboard functions such as caps lock and num lock.
The following diagram shows the status lights on the front of the computer.
1. Power status.
• Green: computer is on or in Display-off mode (Windows 98 and 2000).
• Amber: computer is in Standby mode or Display-off mode (Windows 95).
• No light: computer is off or in Hibernate mode.
• Red light: computer failed when resuming, and must be reset.
2. Hard disk drive activity.
• Green: computer is accessing the hard disk drive.
3. Main battery status.
• Green: The ac adapter is connected and the battery is fully charged.
• Amber: The ac adapter is connected and the battery is charging.
• Red. The ac adapter is connected and the battery is missing or has a fault.
• Off: The ac adapter is not connected.
4. Secondary battery status.
• Green: The ac adapter is connected and the battery is fully charged.
• Amber: The ac adapter is connected and the battery is charging.
• Red. The battery has a fault.
• Off: The ac adapter is not connected, a secondary battery is not installed, or the
battery is not charging.
16Reference Guide
Introducing the Notebook Computer
Identifying Parts of the Computer
The keyboard status lights, located above the keyboard, indicate the states of the
keyboard locks.
1. Caps Lock. Caps Lock is active.
2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the
embedded keypad.)
3. Keypad Lock. The embedded keypad is active (Fn+F8). Num Lock must also be on
for the numeric keys—otherwise, cursor control is active.
4. Scroll Lock. Scroll Lock is active.
Reference Guide17
Introducing the Notebook Computer
Setting Up Your Computer
Setting Up Your Computer
WARNING
WARNING
Improper use of keyboards and other input devices has been associated with
ergonomic injury. For information about reducing your risk, see Working in
Comfort in the online HP Library, or visit our ergonomics Web site,
www.hp.com/ergo. For a summary about working with a notebook computer, see
“Working in Comfort with a Notebook PC” on page 32.
If you are using your notebook computer as your primary computer, or using it for
extended periods, you should use it with a full-size keyboard, monitor, and mouse.
This can reduce the risk of ergonomic injury. See Working in Comfort in the online
HP Library.
When you set up your computer for the first time, you’ll need to install and charge the
battery, connect the ac adapter, turn on the computer, and run the Windows setup
program.
Step 1 – Install the battery
Do not mutilate or puncture batteries. Do not dispose of batteries in fire, or they
can burst or explode, releasing hazardous chemicals. Rechargeable batteries must
be recycled or disposed of properly.
Your computer is shipped with the battery installed. If the battery has been removed, you
should install it:
1. Turn the computer upside down.
2. Insert the front (rounded) end of the battery into the battery compartment on the
bottom of the computer, and lower the back end in until it clicks into place.
18Reference Guide
Introducing the Notebook Computer
Setting Up Your Computer
To remove the battery
•Slide the battery’s release latch, then lift the battery out of its compartment.
Reference Guide19
Introducing the Notebook Computer
Setting Up Your Computer
Step 2 – Connect ac power
CAUTION
Use only the HP ac adapter included with your computer (or other approved
adapter). Using any other ac adapter could damage the computer and may void
your warranty (see the warranty statement in this manual).
• Plug in the ac adapter, and connect it to the ac adapter jack on the back of the
computer. The computer’s battery then starts charging.
While the battery is charging, you can continue with step 3.
20Reference Guide
Introducing the Notebook Computer
Setting Up Your Computer
Step 3 – Turn on the computer
• Press the blue sleep button above the keyboard. The computer then boots up, and
Windows starts automatically.
Hint
If your computer does not turn on when operating on battery power, the battery may be
out of power. Plug in the ac adapter and press the blue sleep button again. Leave the ac
adapter plugged in for at least an hour.
Reference Guide21
Year 2000
Introducing the Notebook Computer
Setting Up Your Computer
Step 4 – Set up Windows
Your notebook computer has Microsoft Windows 95, 98, or 2000 preinstalled on its hard
disk drive. The first time you turn on your computer, the Windows Setup program runs
automatically so you can customize your setup.
• Follow the Setup program’s instructions as they appear on the screen. If the program
prompts you to enter the Product ID code, you will find this code on the bottom of the
computer.
Hewlett-Packard makes no representation or warranty about the Year 2000 readiness of
non-HP products, including preinstalled operating systems or application software. You
should contact the software manufacturer directly to determine if you need to do
anything else to ensure compliance.
Microsoft has indicated that many of its operating system software products and
applications require customer installation of software patches for Year 2000
compliance, and may require additional patches in the future. The need for such patches
most likely applies to the operating system software and any Microsoft applications
shipped with this product. You are urged to contact Microsoft at
www.microsoft.com/y2k, at 1-888-MSFTY2K (U.S. and Canada only), or at your local
Microsoft office.
22Reference Guide
Using Your Computer
Reference Guide23
Using Your Computer
Operating Your Computer
Operating Your Computer
You can start and stop your computer using its blue sleep button. However, at certain
times you may want to use other methods to start or stop the computer—depending on
power considerations, types of active connections, and start-up time.
To start and stop the computer
Power modeTo enter this modeTo turn on again
Display-off mode
Saves minimal power.
Turns off the display and hard disk.
Restarts quickly.
Maintains network connections.
Standby mode
Saves significant power.
Turns off the display and other components.
Maintains current session in RAM.
Restarts quickly.
Restores network connections.
Hibernate mode
Saves maximum power.
Saves current session to disk, then shuts down.
Restores network connections.
Shut down (off)
Saves maximum power.
Turns off without saving current session.
At startup, resets everything, starts a new
session, and restores network connections.
Allow timeout.Press any key or move a
pointing device to restore
the display (“Instant-On”).
Press blue sleep button
–or–
click Start, Suspend
(Windows 95) or Start,
Shutdown, Standby
(Windows 98 and 2000)
–or–
allow timeout.
Click Start, Shut Down
(recommended)
–or–
slide the power button.
Press the blue sleep
button to display your
current session (“InstantOn”).
Press the blue sleep
button to restart and
restore your previous
session.
Press the blue sleep
button to restart with a
new session.
You can also customize the way these power modes work. See “How the computer
manages power automatically” on page 42.
24Reference Guide
Using Your Computer
Operating Your Computer
Hint
To boot from a CD-ROM or DVD drive in the module bay, press ESC during reboot
when the HP logo and prompt appear. Then select the CD-ROM/DVD drive as the
temporary boot device.
To reset the computer
Occasionally, you may find that Windows or the computer has stopped responding, and
will not let you turn the computer off. If this happens, try the following in the order listed.
1. If possible, shut down Windows: press CTRL+ALT+DEL, then click Shut Down.
2. Slide and hold the power button for 4 seconds, until the display shuts down, then
press the blue sleep button to restart.
–or, if this fails–
Insert a straightened paper clip into the system-off switch on the right side of the
computer, then press the blue sleep button to restart.
Reference Guide25
Using Your Computer
Operating Your Computer
To use the pointing devices
Your computer includes two built-in pointing devices: the pointing stick and touch pad.
2. Click buttons and scroll button. The click buttons work like the left and right buttons
on a standard mouse. The scroll button works with the pointing stick to scroll the
contents of a window.
3. Touch pad (touch-sensitive pointing device).
4. Click buttons. These also work like the left and right buttons on a standard mouse.
Moving and selecting
1. Place your hands in a normal typing position.
2. Pointing stick. With your index finger, press the pointing stick in the direction you
want the pointer to move.
Touch pad. Move a thumb or finger across the touch pad in the direction you want
the pointer to move.
3. Use the left and right click buttons, which function like the left and right buttons on a
mouse, to make your selection:
• To open an application, move the pointer over the icon and double-click the left
button.
• To make menu selections, move the pointer to the menu item and click the left
button.
• To open the shortcut menu for an item, move the pointer over the item and click
the right button.
• To drag an item, move the pointer over the item. Then press and hold the left
button while you move the pointer to the new location, and release the button.
26Reference Guide
Using Your Computer
Operating Your Computer
Scrolling with the scroll button
• Hold down the scroll button and move the pointer using the pointing stick. The
contents of the window scroll in the direction you move the pointer.
To configure the pointing devices
You can customize the operation of your computer’s pointing devices (pointing stick,
touch pad, and external PS/2 or serial mouse). You can change the left, right, and scroll
button actions, double-click speed, pointer speed, and more. For details, click Help in the
Mouse window.
• Double-click the touch pad icon in the task bar.
–or–
Click Start, Settings, Control Panel, then double-click Mouse.
To disable one pointing device
If you prefer to use only one of your computer’s built-in pointing devices, you can
disable the other. For example, if you notice that your hand inadvertently contacts the
touch pad and moves the cursor while you’re typing, consider disabling the touch pad.
1. Click Start, Settings, Control Panel, then double-click Mouse.
–or–
Double-click the touch pad icon in the taskbar.
2. Click the Touch tab, and select the device you want to disable from the pull-down
menu.
3. Select Disable This Device near the bottom of the window.
4. Click OK.
Reference Guide27
Using Your Computer
Operating Your Computer
To use the Fn hot keys
The combination of the Fn key plus another key creates a hot key—a shortcut key
sequence—for various system controls. To use a hot key, press and hold Fn, press the
appropriate second key, then release both keys.
This hot keyDoes this
Fn+F1Decreases the display brightness.
Fn+F2Increases the display brightness.
Fn+F5
Fn+F7Audio mute
Fn+F8Toggles the built-in keypad on and off. Does not affect an external keyboard. If Num
Fn+F12Enters Hibernate mode.
Fn+NumLockToggles Scroll Lock on and off.
Fn+UP ARROWIncreases sound volume.
Fn+DOWN ARROWDecreases sound volume.
Toggles among the built-in display, an external display, and simultaneous display on
both.
Lock is on, then the numeric functions are active; otherwise, cursor control is active.
External keyboards support only Fn+F5, Fn+F7, and Fn+F12. To use these, press and
hold left CTRL+left ALT, press the appropriate second key, then release both keys.
28Reference Guide
To use the Windows and Applications keys
The Windows key brings up the Windows Start menu. This is the same as clicking the
Start button on the taskbar.
The Applications key brings up the shortcut menu for the current application. This is the
same menu that appears when you right-click while pointing at the application.
This key combinationDoes this
Windows key+ERuns Windows Explorer
Windows key+F1Runs Windows Help
Windows key+FRuns Windows Find: File or Folders… dialog box
Windows key+MMinimizes all displayed windows
Shift+Windows key+MReturns all minimized windows to original size
Windows key+RRuns the Windows Run dialog box
Using Your Computer
Operating Your Computer
To use the embedded keypad
Your computer’s built-in keyboard includes an embedded keypad you can use to type
numbers and arithmetic operators. The keys in this keypad are marked using light gold
characters.
• Press Fn+F8 to turn on the embedded keypad.
• Hold Fn while typing a key to turn the embedded keypad on temporarily.
When the embedded keypad is active, you can use Num Lock to change how the keypad
functions:
• Num Lock on: The keys enter the numbers and arithmetic operator printed in light
gold on the keyboard.
•Num Lock off: The keys act as cursor control keys.
Reference Guide29
Using Your Computer
Operating Your Computer
To use the ALT GR key
Non-U.S. keyboards have an ALT GR key to the right of the spacebar. This is a shift key
that provides access to certain special keyboard characters.
• For a character in the lower-right corner of a key, press and hold ALT GR to type the
character.
1. Shifted.
2. Unshifted.
3. ALT GR.
To adjust the display
Hint
Changing the brightness
• Press Fn+F1 to decrease the display’s brightness.
• Press Fn+F2 to increase the display’s brightness.
To maximize your battery operating time, set the brightness to the lowest level you can
view comfortably.
Changing display settings
You can customize a number of display settings for your computer, such as color depth
and screen area.
1. Click Start, Settings, Control Panel, then double-click Display.
2. Click the Settings tab, then make the settings you want.
Using an external monitor
If you want, you can attach an external monitor to your notebook computer. See “To use
an external monitor” on page 69.
30Reference Guide
Using Your Computer
Operating Your Computer
To adjust the volume
From the keyboard
• To increase the volume, press the rear half of the volume control on the right side of
the computer.
–or–
Press Fn+UP ARROW.
• To decrease the volume, press the front half of the volume control.
–or–
Press Fn+DOWN ARROW.
• To toggle the standard mute function, press Fn+F7.
With the audio-off button
Your computer includes an audio-off button you can use to temporarily disconnect the
speakers without changing the volume or mute settings. This feature is handy when you
want to block all speaker output regardless of what your computer is doing.
• To toggle the speaker connection on and off, press the audio-off button on the right
side of the computer. The audio-off light turns on when the speakers are
disconnected.
In Windows
1. Click the Volume icon in the taskbar.
2. Drag the volume control bar up or down to adjust the volume.
3. To temporarily silence the speakers without changing the volume setting, click Mute.
Reference Guide31
Using Your Computer
Working in Comfort with a Notebook PC
Working in Comfort with a Notebook PC
WARNING
Note
Improper use of keyboards and other input devices has been associated with
ergonomic injury. For more information about reducing your risk, visit our
ergonomics Web site at www.hp.com/ergo—or see Working in Comfort in the
online HP Library.
You can use your HP notebook computer virtually anywhere, anytime. The following
recommendations should help you work more comfortably.
Note that if you are using your portable computer as your primary computer, or using it
for extended periods, you should use it with a full-size keyboard, monitor, and mouse.
This will give your portable computer the adjustability and comfort features of a
desktop unit. HP docking accessories offer quick, easy connections to these devices.
More information on how to prepare your workspace environment and set up your HP
equipment is available in Working in Comfort, which is preloaded on the hard disk in
the HP Library and available on the Recovery CD in \hp\Library—as well as at
www.hp.com/ergo.
Your Mobile Work Environment
• Use a chair that provides good support for your lower back. If an adjustable chair is
not available, you can use a pillow or rolled-up towel to provide lower back support.
• Try to keep your thighs parallel to the floor and your feet flat on the floor. In a mobile
environment, you can do this by using a phone book or briefcase to support your feet.
• Adjust the height of either your work surface or chair to keep your arms in a neutral
position. Your arms should be relaxed and loose, elbows at your sides, with the
forearms and hands parallel with the floor.
• Position your notebook computer display to minimize glare and reflection. For
example, on an airplane, lower the window shade, or in a hotel room, draw the
curtains. You also should maintain a comfortable viewing distance–approximately 40
to 60 cm (16 to 24 inches). Adjust the angle of your display to help keep your head
angled slightly downward in a comfortable position.
Using Your Mobile Computer
• Position the computer so your wrists and hands are in a neutral position. Your wrists
should be as straight as possible and should not have to bend sideways or more than
10 degrees up or down. If your notebook computer does not have a built-in palm rest,
you can use a rolled-up towel.
32Reference Guide
Using Your Computer
Working in Comfort with a Notebook PC
• Try to type as lightly as possible. The notebook keyboard requires little force to
activate.
• Take frequent, short rest breaks–this is especially important in a mobile computing
environment.
• Portable computers weigh between approximately 1.4 and 3.7 kilos (3 and 8 pounds).
When traveling, be sure to carry your computer properly to minimize strain on your
body. Shift the bag containing your notebook equipment frequently between your left
and right hands and shoulders.
Reference Guide33
Using Your Computer
Taking Care of Your Computer
Taking Care of Your Computer
Use the following recommendations to maintain your computer during everyday use and
prevent potential physical damage or data loss.
To protect your hard disk drive
Hard disk drives, as well as other internal components, are not indestructible and can be
damaged by inappropriate handling and operation.
• Avoid bumps or jolts.
• Do not operate the computer while traveling over bumpy terrain.
• Suspend or shut down the computer before transporting it. This turns off the hard
drive. A drop of a few inches onto a rigid surface while the hard drive is operating
could destroy data or damage the drive.
• Carry the computer in a padded case to protect against bumps and jolts.
• Set down the computer gently.
To take care of your computer
• Provide adequate ventilation around the computer. Always set the computer on a flat
surface, so that air can flow freely around and underneath it.
• Always shut down the computer or put it in Hibernate mode before putting it in a
carrying case or other enclosed space.
• Do not pick up or carry the computer by its display.
• Observe the temperature limits and other specifications listed in “Hardware
Specifications” on page 126. Do not use the computer outside in the rain or snow
(inclement weather).
34Reference Guide
Using Your Computer
Taking Care of Your Computer
To safeguard your data
• Do not use a pointing device or activate any other device that interrupts operation
while the system is starting or stopping.
• Back up your work regularly. Copy files to floppy, tape, or network drives.
• Use a virus-scanning program (such as the VirusScan program included with your
computer) to check the integrity of your files and operating system. Since new viruses
appear frequently, you will also want to update the program’s virus definitions from
time to time; updates are on the Web at www.networkassociates.com.
• Check your disk using the scandisk utility.
To extend the life of the display
• Set the display brightness to the lowest comfortable level (Fn+F1).
• When working at your desk, connect an external monitor and turn off the internal
display (Fn+F5).
• If you are not using an external monitor, set the Turn off monitor timeouts (for both
ac and battery operation) to the shortest comfortable interval.
• Avoid using a screen saver or other software that prevents the computer from
changing to Display-off or Standby mode after a timeout period. If you use a screen
saver in Windows 95, 98, or 2000, enable the option to shut off the display after a
time delay.
• Do not disable Display-off or Standby timeouts.
• If you are using ac power and have no external monitor attached, put the computer in
Display-off or Standby mode when not in use.
To get the most from your batteries
• Do not leave batteries unused for long periods. If you have more than one, rotate
them.
• If you normally use ac power, make a practice of using the battery as your power
source at least once a week.
Reference Guide35
Using Your Computer
Taking Care of Your Computer
• Unplug the ac adapter when the computer is not in use.
• To preserve the life of a battery, be sure to charge it regularly.
• For long-term storage, the battery must be charged 20–50% to minimize capacity loss
by self-discharge and to avoid deterioration of performance. Storing a fully charged
battery can cause higher self-discharge and reduce its discharge capacity—even after
recharging—as compared to a battery stored when charged 20–50%.
To clean your computer
• You can clean the computer with a soft cloth dampened with clean water or with
water containing a mild detergent. Do not use an excessively wet cloth, and take care
to keep water out of the case.
• Do not use abrasive cleaners, especially on the display. Do not apply any cleaner
directly to the display. Instead, apply the cleaner to a soft cloth and then gently wipe
the display.
•You can clean the keyboard with a vacuum cleaner to remove accumulated dust.
36Reference Guide
Securing Your Computer
To set up password protection
You can protect your computer from access by another user when you set up password
protection, which is available through Windows 98 and 2000 and through the BIOS Setup
utility. For complete protection in Windows 98 or 2000, set passwords in both places.
To cancel password protection, set an empty password.
BIOS Setup Utility (Windows 95, 98, or 2000)
1. Click Start, Shut Down, Restart.
2. When the HP logo appears, press F2 to enter BIOS Setup.
3. From the Security menu, enter or modify the Administrator Password or User
Password as needed. See “Security Menu” on page 81.
Using Your Computer
Securing Your Computer
4. Press F10 to save and exit BIOS Setup.
Windows 98
1. Click Start, Settings, Control Panel, then double-click Passwords.
2. Click the Change Passwords tab, then click Change Windows Password and set a
password.
3. Click Start, Settings, Control Panel, then double-click Power Management.
4. On the Advanced tab, select the option to prompt for a password when the computer
leaves Standby mode.
Windows 2000
1. Click Start, Settings, Control Panel, then double-click Users and Passwords.
2. Click the Users tab, and create or modify a user name and password as needed. See
Windows Help for details.
3. Click Start, Settings, Control Panel, then double-click Power Options.
4. On the Advanced tab, select the option to prompt for a password when the computer
leaves Standby mode.
Reference Guide37
Using Your Computer
Securing Your Computer
To attach a security cable
Your computer includes a built-in connector you can use to secure the computer with a
cable and a lock (such as the Kensington MicroSaver lock system, available at many
computer stores).
1. Wrap the cable around a secure object, such as a table leg.
2. Loop the cable to create a slip knot around the stationary object, and make sure it
can’t slip off.
3. Insert the lock into the security connector on the right side of the computer and
release the key. Store the key in a safe place away from the computer.
38Reference Guide
Using Your Computer
Securing Your Computer
To use the VirusScan utility
Virus-protection software can help protect the integrity of your data. This is especially
important if you use the Web.
Your computer comes equipped with VirusScan. Before you can use VirusScan, you need
to install it.
1. Click Start, Programs, VirusScan, Setup.
2. Follow the instructions as they appear on the screen.
Once installed, you can get detailed instructions from VirusScan’s online Help.
To set PC identification
You must have administrator password authority to set a PC identification number.
1. If you have not already installed HP TopTools, do so now. See “To set up TopTools”
on page 84.
2. Click Start, Programs, HP TopTools for Notebooks, HP TopTools.
3. Click Security, then type your administrator password and press ENTER.
4. Click Settings and Actions.
5. In the “Tattooing String” box, type a unique set of characters that will identify your
PC. You can type up to 80 characters including spaces and special characters. Do not
press ENTER when typing. The string wraps automatically.
Reference Guide39
CAUTION
Using Your Computer
Securing Your Computer
To lock the hard disk drive
The computer enables you to lock its internal hard disk drive to help keep your
information secure. Hard disk drive lock does not protect a second hard disk driveinstalled in the module bay.
When you enable hard disk drive lock, the current BIOS user password (or
administrator password if that is the only password set) is encoded on the hard
disk drive.
If you move the hard disk drive to another computer, you can’t access the drive until
you set the user (or administrator) password to match the drive’s password. After you
match the drive’s password, you can change the computer (and drive) password. If
you forget the password, you cannot recover your data.
1. Click Start, Shut Down, Restart.
2. When the HP logo appears, press F2 to enter the BIOS Setup utility.
3. From the Security menu, enable Password Required to Boot.
4. From the Security menu, enable Internal hard disk drive lock.
5. Press F10 to save and exit BIOS Setup.
40Reference Guide
Traveling with Your Computer
Reference Guide41
Traveling with Your Computer
Managing Power Consumption
Managing Power Consumption
When you’re running your computer on battery power, you will want to maximize
operating time without compromising performance. Your computer is designed to help
you reduce power consumption and extend battery life without needing to turn it off.
• During idle periods, the computer automatically enters power-saving modes after
specified timeout periods. You can adjust these timeouts to suit your working habits.
• You can manually send the computer into a power-saving mode at any time by
pressing the appropriate key—see “To manage power manually” on page 45.
How the computer manages power automatically
Your computer automatically enters Hibernate mode, Standby mode, and Display-off
mode, and turns off the hard disk based on values set in the Power Management
Properties window (Windows 98 and 2000) or the BIOS Setup utility (Windows 95).
Automatic actionOccurs after…To resume…
Turns off hard disk.
Turns off the hard disk drive. This is usually
set to occur shortly after the display is turned
off.
Enters Display-off mode.
Turns off the display and hard disk to
conserve battery power and extend the life of
the display.
Enters Standby mode.
Maintains your current session in RAM, and
turns off the display and other components to
conserve battery power.
Enters Hibernate mode.
Saves your current session to the hard disk,
then turns off the computer.
Lowers CPU speed (SpeedStep only).
Switches to the lower CPU speed to use
power more efficiently. See below.
The hard disk is not accessed
for the specified interval.
No keyboard, pointing device, or
other input activity occurs for the
specified interval.
No pointing devices are used,
no disk drive is accessed, and
no port (serial, parallel, or IR) is
active for the specified interval.
No pointing devices are used,
no disk drive is accessed, and
no port (serial, parallel, or IR) is
active for the specified interval.
The ac adapter is unplugged.Plug in the ac adapter.
Begin using the computer:
the hard disk turns on when
needed.
Press any key or move a
pointing device to return to
your current session.
Press the blue sleep button
to return to your current
session.
Press the blue sleep button
to restore your previous
session.
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CAUTION
Traveling with Your Computer
Managing Power Consumption
For Windows 98 and 2000, message box appears 15 seconds before the computer enters
Standby mode. This allows you to stop the process and save your work if you have not
recently done so.
Make a habit of saving your work before allowing your computer to enter Standby
mode. If power is interrupted while the computer is in Standby mode, any
information that was not saved will be lost.
The computer can also enter Hibernate mode if battery power reaches a critically low
level. (See “To respond to a low-battery warning” on page 48.) If this happens, you will
find on resuming that all your data has been saved, but some functions may be disabled.
To resume normal operation, restore power by connecting an ac adapter or installing a
charged battery, then shut the computer off and restart it.
Changing timeout settings and creating power schemes
You can adjust the periods of non-use after which your computer automatically shuts
down components or enters a power-saving mode. You can also save these settings as a
power scheme.
• Windows 95:
CAUTION
1. Click Start, Shut Down, Restart.
2. When the HP logo appears, press F2 to enter the BIOS Setup utility.
3. In the Power menu, enter the timeout values you want—see “Power Menu” on
page 82.
4. Press F10 to save and exit BIOS Setup.
• Windows 98 and 2000:
1. Click Start, Settings, Control Panel, then double-click Power.
2. Click the Power Schemes tab, and enter the settings you want. If you don’t want a
particular timeout to occur, set the value to Never. See Windows Help for details.
If you want to save the settings as a power scheme, click Save As and enter a
name for the scheme.
For Windows 98, change the Hibernate timeout in BIOS Setup—see “To run the
BIOS Setup utility” on page 78.
For Windows 2000, do not disable Hibernate support in the Power settings, or you
will lose any unsaved data if the computer’s battery runs down completely.
Reference Guide43
Traveling with Your Computer
Managing Power Consumption
Managing CPU power (SpeedStep)
If your computer’s taskbar contains an Intel SpeedStep Technology icon, then your
computer contains a dual-speed processor with Intel SpeedStep Technology. This feature
enables the processor to automatically switch to a lower, power-saving speed when the
computer is running on the battery.
• If you reboot the computer with the ac adapter plugged in, the processor starts at its
high speed. If you reboot the computer on battery power, the processor starts at its
low speed.
• If you unplug the ac adapter while the computer is running or in Standby mode, the
processor changes to low speed.
• If you plug in the ac adapter while the computer is running or in Standby mode, the
processor changes to high speed.
You can also customize SpeedStep to best suit your working environment.
• To set the speed used by the processor at boot, change the Intel SpeedStep Mode
setting in the BIOS Setup Power menu—see “To run the BIOS Setup utility” on
page 78.
• To set the speed used by the processor when Windows is running, double-click the
Intel SpeedStep Technology icon in the taskbar.
44Reference Guide
Traveling with Your Computer
Managing Power Consumption
To manage power manually
In addition to allowing the computer to enter its power-saving modes automatically, you
can also put it into any of the following three modes whenever you need to.
Power modeDoes this…Use when…To enter this mode…
StandbyMaintains your current
session in RAM, and turns off
the display and other
components.
Hibernate
Off
Saves the current session to
disk, then shuts down.
Provides maximum power
savings while still allowing you
to recover the current session.
Turns off your computer,
providing maximum power
savings. The current session
will not be saved, and any
unsaved data will be lost.
You will be away
from your computer
for a short time.
You will be away
from your computer
for several hours, but
want to continue
your session.
You’re done with
your work.
Press blue sleep button
–or–
click Start, Suspend
(Windows 95) or Start,
Shutdown, Standby
(Windows 98 and 2000).
Click Start, Shut Down
(recommended)
–or–
slide the power button.
Reference Guide45
Traveling with Your Computer
Managing Power Consumption
To suspend the computer when closing the display
By default, the computer display turns off when you close the display lid. If you prefer,
you can instead set the computer so that closing the lid suspends the computer to Standby
mode.
Windows 2000
1. Click Start, Settings, Control Panel, then double-click Power Options.
2. Click the Advanced tab, then select an option for closing the lid. None means that the
computer enters Display-off mode when you close the lid.
Windows 95 or 98
1. Click Start, Shut Down, Restart.
2. When the HP logo appears, press F2 to enter the BIOS Setup utility.
3. From the Power menu, choose Lid Switch Mode.
4. Choose Suspend. Closing the lid will then suspend the computer to Standby mode.
5. Press F10 to save and exit BIOS Setup.
46Reference Guide
Using Battery Power
To check battery status
From the battery status lights
Your computer has two battery status lights, one for the main battery and one for the
optional secondary battery in the module bay—see “Status Lights” on page 16.
From the Windows taskbar
The Windows taskbar includes a power icon that provides detailed battery status
information. The icon looks like a battery when ac is not connected.
• Place the pointer over the power icon to display the remaining battery charge. This
value is shown as either a percentage of charge remaining, or as time remaining.
Traveling with Your Computer
Using Battery Power
• Double-click the power icon to open the Battery Meter window.
From the Windows Control Panel
• Click Start, Settings, Control Panel, then double-click Power. This provides access to
all of Windows’ power-information options.
On the battery
1. Remove the battery from the computer—see “Step 1 – Install the battery” on page 18.
2. Press the contact pad on the back of the battery. The number of lights that turn on
indicates the remaining charge (each light represents 20% of a full charge).
Reference Guide47
Note
Traveling with Your Computer
Using Battery Power
To respond to a low-battery warning
The computer automatically alerts you when the battery power drops to a critically low
level. The computer first emits a high-pitched beep. Then, if you do not restore power
within a short time, the computer goes into Hibernate mode.
Once the computer enters Hibernate mode, you won’t be able to turn it on again until you
restore power by doing one of the following:
• Replace the battery with a charged one. See “Step 1 – Install the battery” on page 18.
• Plug in the ac adapter. See “Step 2 – Connect ac power” on page 20.
• Install a charged secondary battery in the plug-in module bay. See “To install a
secondary battery” on page 48.
If you plug in the ac adapter, you can continue to work while your battery recharges.
To install a secondary battery
You can install a secondary battery in your computer’s plug-in module bay. See “Using
Plug-In Modules” on page 52 for information about installing plug-in modules.
To maximize battery operating time
Follow these suggestions to make your battery’s power last as long as possible.
• Plug in the ac adapter, especially while using a drive in the module bay or any
external connections such as a PC Card or a modem.
• Set the display brightness to the lowest comfortable level (Fn+F1).
• Put the computer in Standby mode whenever you are not using it for a short while:
press the blue sleep button for approximately one second or click Start, Suspend
(Windows 95) or Start, Shut Down, Standby (Windows 98 and 2000).
• Put the computer in Hibernate mode whenever you want to save your current session,
but will not be using the computer for several hours: press Fn+F12.
48Reference Guide
Traveling with Your Computer
Using Battery Power
• Set the automatic timeout settings to emphasize saving power. If your computer has a
dual-speed processor, use the lower speed on battery power (the default settings
conserve battery power). See “How the computer manages power automatically” on
page 42.
• If you have an I/O PC Card—that is, a PC Card having an external connection, such
as a network card—remove it when you’re not using it. Some I/O cards use
significant power even while they’re inactive.
• If you work with an application that uses the serial port or an I/O PC Card, exit the
application when you finish using it.
• Install a secondary battery—see “To install a secondary battery” on page 48.
• If your main battery is rated at 11.1 volts (check its label), purchase a replacement
main battery, which is rated at 14.8 volts.
Reference Guide49
Making Connections
Reference Guide51
Making Connections
Using Plug-In Modules
Using Plug-In Modules
You can use any compatible plug-in module with your computer’s module bay, such as:
• CD-ROM or DVD drive.
• LS-120 or Zip drive.
• CD read/write drive.
• Second hard drive.
• Floppy disk drive.
You can also attach the floppy disk drive to your computer’s parallel port using the
external floppy drive cable.
• Secondary battery.
CAUTION
Never remove a plug-in module without first notifying Windows—see “To replace
a plug-in module” on page 53. Otherwise, you could lose data.
To install hot-swap support
If your computer uses Windows 95 or 98, it also includes the Agaté Tioman “hot-swap”
software that lets you disconnect most modules from the computer’s plug-in bay without
needing to shut down and reboot the computer.
If a plug-in module icon is displayed in the taskbar, Agaté Tioman is already installed. If
the icon is not present, you can install the software as follows:
• Click Start, Programs, Agaté Tioman for HP, Setup, then follow the onscreen
instructions.
52Reference Guide
CAUTION
Making Connections
Using Plug-In Modules
To replace a plug-in module
Windows 95 and 98 use the Agaté Tioman hot-swap software to let you disconnect most
plug-in modules without shutting down the computer. Before replacing a hard drive
module, however, you must first shut down the computer.
Windows 2000 displays the Unplug or Eject Hardware icon at the right end of the taskbar
when a drive module is present.
Before disconnecting a CD-ROM drive, DVD drive, or any other type of drive, you
must either use the icon in the taskbar or shut down the computer—otherwise, you
could lose data.
Exception: for Windows 95 or 98, you must shut down the computer before
connecting or disconnecting a hard disk drive.
Handle and store a module carefully when it’s out of the computer. Do not drop it
or apply excessive pressure to its surfaces—this could damage its internal
mechanisms. Do not touch the metallic pins on the computer’s connectors, module
connectors, or cable connectors. Static electricity can damage internal components.
1. Close all files that are open from the plug-in module.
2. Windows 95 or 98: If the plug-in module icon is present in the taskbar, right-click the
icon, then click Remove Device. When prompted to remove the module, click OK.
(You don’t have to do this if the bay is empty or contains a battery.)
Windows 2000: Left-click the Unplug or Eject Hardware icon on the taskbar, and
select the module you want to remove. When prompted to remove the module, click
OK. (You don’t have to do this if the bay is empty or contains a battery.)
–or–
For any system: Click Start, Shut Down, Shut down. For Windows 95 or 98, you must
do this if you are removing or inserting a hard disk drive in the module bay.
Reference Guide53
Making Connections
Using Plug-In Modules
3. Press the button on the module release latch, and slide the latch toward the front of
the computer.
4. Grasp the module and pull it out.
5. Slide the new plug-in module into the computer until it clicks into place.
If you have a CD-ROM drive or other module in the module bay, you can connect the
floppy disk drive to the parallel port. See the next topic.
54Reference Guide
Making Connections
Using Plug-In Modules
To connect the floppy disk drive to the parallel port
If you prefer, you can connect the floppy disk drive to your computer’s parallel port using
the external floppy drive cable.
• Connect the cable directly to the floppy drive and to the computer parallel port.
CAUTION
Before disconnecting the floppy disk drive, use the icon in the taskbar to stop the drive,
or else shut down the computer. See “To replace a plug-in module” on page 53.
To insert or remove a CD or DVD
Do not insert or remove a CD while the computer is reading it. Otherwise, the
computer could stop responding and you could lose data.
1. Press the button on the face of the CD-ROM or DVD drive. If you are using this drive
for the first time, be sure to remove the cardboard packing insert.
2. Place the CD into the drive (label facing up) and gently press down to seat it on the
spindle.
–or–
Remove the CD.
Reference Guide55
Note
Making Connections
Using Plug-In Modules
3. Slide the tray back into the module to close it.
If your computer loses power, or if you have removed the CD-ROM or DVD module
from the computer, you can manually open the drive to remove a CD.
• Insert a straightened paper clip into the recessed hole on the front of the drive.
Windows 95: Your computer has been configured at the factory to disable CD Auto
Insert notification. This allows your system to suspend on time-out. However, you may
notice that Windows 95 may not automatically detect the insertion of a CD.
Windows 98 and 2000: Your computer has been configured to enable CD Auto Insert
notification. This does not affect time-outs.
To play DVD movies
If your computer came with a DVD drive, you can install DVD player software that lets
you play DVD movies.
•Run Setup on the Mediamatics CD to install the player software.
56Reference Guide
Using the Modem
If your computer has a modem port, you can connect your modem to a telephone line and
communicate with other computers throughout the world. You can explore the Internet,
send and receive e-mail messages, and use your PC to send and receive faxes. Your
computer contains several software programs that work with your modem:
• Internet Explorer, for browsing the World Wide Web
• Outlook Express, for sending and receiving e-mail messages
• Windows 95 or 2000 fax software, or QuickLink with Windows 98, for sending and
receiving faxes
• HP e-center, which links to a Web site that allows you to receive faxes at your
existing e-mail address (North America English only)
The modem is a high-speed 56-Kbps modem. It allows you to connect to any Internet
Service Provider (ISP) or modem network that has V.90 interoperable modems. Check
with your ISP for a list of telephone numbers that support V.90.
Making Connections
Using the Modem
Note that the maximum speed for faxing is 14.4 Kbps. Even though the modem is
capable of downloading at 56 Kbps, your ISP or modem network may not operate at this
speed or support this technology. Please check with your service provider for information
on its capabilities. Furthermore, download transmission rates depend on the condition of
the telephone line.
Reference Guide57
Making Connections
Using the Modem
To connect the modem
1. Check that the telephone line is an analog line, sometimes called a data line. It should
have 2, 3, or 4 wires. (You must not use a PBX or digital line.)
2. Connect a telephone cord with an RJ-11 plug to the built-in modem. If the plug on the
phone cord doesn’t fit the modem jack, you may need to buy an adapter.
Special restrictions in certain countries
• In France, if you want to access the MiniTel system, you need MiniTel emulator
software. If your computer was purchased in France, it includes the TimTel Light
software. If your computer does not include TimTel Light, you must purchase
emulator software separately.
• The pulse dialing feature may be disabled in certain countries, possibly because Loop
Disconnect is not certified there. If pulse dialing is disabled, you should use tone
dialing connections only.
To connect to the Internet
Before you can connect to the Internet, you need to set up an account with an Internet
Service Provider (ISP). Check in your area for providers. After registering with an ISP,
follow these steps.
1. Double-click the Internet Explorer icon on the desktop. For your first connection,
you’ll be prompted for information about your connection.
58Reference Guide
Making Connections
Using the Modem
2. Click the Connect button in the Dial-up Connection window.
When you are successfully connected to the Internet, you’ll see a connect icon (two
connected computers) in the taskbar. You are now ready to explore the Internet! To go to
a specific Web site, enter the address (for example, http://www.hp.com) in the browser’s
Address field. To search for information on the Web, you can use the browser’s Search
tool and enter the word or phrase you are looking for.
To disconnect from the Internet
You remain connected to the Internet until you shut down the computer, disconnect the
phone line from the computer, or give a command to hang up the connection.
• Double-click the connect icon in the taskbar, and click Disconnect.
To dial in to a network
You can use the modem to dial in to a LAN (local area network) that supports dial-in
connections. This gives you access to network resources from a remote location.
• See Windows Help for information about setting up and using dial-in network
connections—click Start, Help.
Reference Guide59
Making Connections
Using the Modem
To change your modem settings
The modem is already set up to be compatible with telephone systems and modems in
most areas. However, in some situations, you may have to change modem settings to
match local conditions. If you have questions about local requirements, contact your
telephone company.
•Control Panel. Open Modems (Windows 95 or 98) or Phone And Modem Options
Windows 2000) in Control Panel to change many modem settings.
For Windows 95 or 98, on the General tab click Properties to set connection speeds or
special dialing options.
For Windows 2000, on the Modems tab click Properties to set connection speeds, or
on the Dialing Rules tab click Edit to set dialing options.
•Communications software. Many communications applications provide options for
controlling modem settings. See the help for your software.
•AT commands. You can control many aspects of modem operation using modem AT
commands. AT commands are special strings of characters sent to the modem to set
up specific conditions. Those command strings normally start with “AT”. For a list of
AT commands for the built-in modem, see “Modem Reference Information” on
page 129.
For Windows 95 or 98, open Modems in Control Panel. On the General tab, click
Properties, then on the Connections tab click Advanced. You can type AT commands
in the space for extra settings.
For Windows 2000, open Phone And Modem Options in Control Panel. On the
Modems tab, click Properties. You can type AT commands on the Advanced tab in
the space for extra settings.
For example, to force a built-in Ambit modem to connect with the V.34 modulation, you
can use the +MS command as shown in table of AT commands—type AT+MS=11 in the
space for extra settings.
60Reference Guide
Making Connections
Using the Modem
To send and receive e-mail
Sending and receiving e-mail requires an e-mail account with an Internet Service
Provider or with your company’s communications system. If you are using AOL, e-mail
services are part of your AOL service. For another ISP, you can use Outlook Express
(included with your computer) or an e-mail system of your choice. This topic includes
instructions for using Outlook Express.
To start Outlook Express
1. Click Start, Programs, Outlook Express, or double-click Outlook Express on the
desktop.
2. If you are not currently connected to the Internet, the Dial-up Connection window
appears. Choose Connect to connect to the Internet.
To send an e-mail message
1. In Outlook Express, click the New Mail tool on the toolbar.
2. Fill in the information in the New Message window.
3. When you’re finished, click the Send button.
To receive e-mail messages
1. In Outlook Express, click the Send/Recv tool on the toolbar to have Outlook deliver
new messages.
2. Click the Inbox folder to view the list of messages. Unread messages appear bold on
the screen.
3. To view a message, click it once. (Or double-click to view the message in its own
window.)
Reference Guide61
Making Connections
Using the Modem
To send and receive faxes (Windows 95)
Sending and receiving faxes requires just a telephone connection—you don’t need an
Internet connection. You can use the modem and fax software to send and receive faxes
on your computer. Fax software is built into Windows 95.
To send a fax
1. Double-click the Inbox icon on the desktop. If this is the first time you’re opening the
Inbox, follow the instructions to set up Microsoft Exchange and Microsoft Fax.
2. Click Compose, New Fax. Follow the instructions to create and send the fax.
If instead you want to send a document as a fax, open the document in its application
window, then open the Print dialog box. Change the selected printer to Microsoft Fax,
then print it.
To receive faxes
Faxes are automatically received when the Inbox is open or minimized.
1. Double-click the Inbox icon on the desktop to open the Inbox.
2. Click the fax icon in the taskbar, then click Answer Now.
To send and receive faxes (Windows 98)
Sending and receiving faxes requires just a telephone connection—you don’t need an
Internet connection. You can use the modem and fax software to send and receive faxes
on your computer. QuickLink fax software is included with Windows 98 on the hard
disk.
To start QuickLink
• Click Start, Programs, QuickLink, QuickLink.
The first time you start QuickLink, the Setup Wizard steps you through the process of
setting options and customizing the program for your personal use. Follow the onscreen
instructions. If you’re unsure which setting to choose, accept the default choice.
To send a fax
1. In QuickLink, click the QuickFax tool on the main toolbar.
2. Enter the fax number and the recipient’s name and company.
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Making Connections
Using the Modem
3. Type the message body in the QuickFax Note area.
4. Click Send Fax.
If instead you want to send a document as a fax, open the document in its application
window, then open the Print dialog box. Change the selected printer to QuickLink, then
print it.
To receive faxes
Faxes are automatically received when QuickLink is running in an open or minimized
window. New faxes are indicated in the status box in the QuickLink window. To receive
a fax manually, follow these steps.
1. When a fax call is coming in, click Start on the menu bar.
2. Click Manual Fax Receive.
To view and print a fax
1. In QuickLink, click the Fax Viewer tool on the toolbar.
2. Click Yes to view the fax now.
3. Click the printer icon to print the fax.
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Making Connections
Using the Modem
To send and receive faxes (Windows 2000)
Sending and receiving faxes requires just a telephone connection—you don’t need an
Internet connection. You can use the modem and fax software to send and receive faxes
on your computer. Fax software is built into Windows 2000.
To set up for faxing
1. Click Start, Settings, Control Panel, Fax. Enter your fax information.
2. On the Advanced Options tab, add a fax printer.
If you do not want to receive faxes, stop here.
3. On the Advanced Options tab, open the Fax Service Management window.
4. In the list under Fax, click Devices, then right-click the modem and click Properties.
5. On the General tab, enable the modem to receive faxes.
6. On the Received Faxes tab, select the option to save faxes in a folder.
Follow the instructions to create and send the fax.
If instead you want to send a document as a fax, open the document in its application
window, then open the Print dialog box. Change the selected printer to the fax printer,
then print it.
To receive, view, and print faxes
If you enabled the modem to receive faxes, they are automatically received.
1. Click Start, Programs, Accessories, Communications, Fax, My Faxes.
2. In the Received Faxes folder, double-click the fax.
3. To print, click File, Print.
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Connecting to a LAN
If your computer model has a LAN port, you can use it to connect to a local area network
(LAN). This gives you access to network resources, such as printers and file servers on
your corporate network, and possibly to the Internet.
To connect to a LAN
1. Check that the existing LAN supports Ethernet 10Base-T (10 Mbps) or 100Base-TX
(100 Mbps) connections.
2. Plug the LAN cable (not supplied) into the built-in LAN port. The cable must have an
RJ-45 connector.
Making Connections
Connecting to a LAN
3. Windows 2000 automatically detects and sets up a LAN connection.
For Windows 95 or 98, open Network in Control Panel to set up support for a LAN
connection on your network. For example, you can add the Microsoft TCP/IP
protocol.
See Windows Help for information about setting up and using LAN connections—click
Start, Help. Contact your network administrator for network information.
Two lights next to the LAN port indicate the status of the connection (see the figure
above):
1. The yellow light indicates network activity.
2. The green light indicates that a link is established to the network.
Reference Guide65
Making Connections
Connecting PC Cards
Connecting PC Cards
The computer’s PC Card slots are available for storing data and expanding the
communication capabilities of the computer. The computer supports standard Type I, II,
and III PC Cards (PCMCIA and CardBus), and can hold two Type I or II cards or one
Type III card.
The lower slot supports Zoomed Video, which allows a zoomed video card to show highquality multimedia presentations.
To insert or remove a PC Card
Inserting a PC Card
1. Hold the PC Card with its face up and its connector holes toward the card slot.
2. Slide the PC Card all the way into the slot, until its outer edge is flush with the casing
of the computer.
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CAUTION
Making Connections
Connecting PC Cards
Removing a PC Card
Before removing a PC Card, you must either use the PC Card or Eject Hardware
icon in the taskbar or shut down the computer. Otherwise, you could lose data.
1. Before removing the card, click the PC Card or Eject Hardware icon in the taskbar,
then click Stop. This protects your data and helps avoid unexpected problems.
If needed, you can restart the card by removing and then reinserting it.
2. Press the eject button to pop the button out, then press it in to eject the PC Card.
Finding tested PC Cards
For the current listing of PC Cards that have been tested and approved for use with your
computer, visit the Accessories section of the HP Notebook Web site
(www.hp.com/notebooks).
Reference Guide67
Making Connections
Connecting External Devices
Connecting External Devices
To identify connectors for external devices
The diagram below shows your computer’s connectors for external devices.
1. PS/2 keyboard or PS/2 mouse port (supports Y adapter).
2. Universal serial bus (USB) port.
3. Serial port (COM1).
4. Parallel port (LPT1). Use this port for a parallel printer or other parallel device, or to
connect the floppy disk drive externally.
5. External monitor port.
6. Docking port.
7. Modem port (on certain models).
8. LAN port (on certain models).
9. PC Card and CardBus slots (upper and lower). See “Connecting PC Cards” on
page 66.
The computer also includes an infrared port and audio ports on its right side.
68Reference Guide
Making Connections
Connecting External Devices
Note
Before you connect any device, check its documentation to see if you need to make any
settings or adjustments to the equipment before using it. This might include setting
switches to configure the equipment so that it will operate properly with your computer
and the software you plan to use.
To use an external monitor
Connecting an external monitor
1. Click Start, Shut Down, Shut down.
2. Connect the monitor cable from the monitor to the VGA port on the rear of the
computer.
3. Connect the monitor to a power source and turn it on.
4. Press the blue sleep button to turn on the computer.
Switching the display to the external monitor
• Press Fn+F5 (or CTRL+ALT+F5 on an external keyboard) to cycle through the
• If you need to use both displays at once, press Fn+F5 repeatedly until the image
shows on both displays. However, by default, the image is limited by the internal
display to 1024 × 768 pixels, so at a higher resolution you will see only part of the
desktop on both displays. This doesn’t happen if you use only the external monitor. If
you need to increase the refresh rate on the external monitor, you can switch to only
the external monitor, or make the internal or external display a “secondary” display—
you make this setting on the Display tab (in Windows 98 or 2000, click Advanced on
the Settings tab first).
Adjusting monitor resolution and other settings
1. Click Start, Settings, Control Panel, then double-click Display.
2. On the Settings tab, adjust the Screen area. Other settings are also available.
The internal display supports settings of up to 1024 × 768 resolution with 16M colors
(24-or 32-bit).
For a high-resolution external monitor, the computer supports 1280 × 1024 resolution
with 16M colors (24-bit for Celeron models, 32-bit for Pentium models) at 85 Hz max.
refresh rate. It supports 1600 × 1200 resolution with 64K colors for Celeron models and
16M colors (24-bit) for Pentium models at 60 Hz max. refresh rate.
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Making Connections
Connecting External Devices
Using dual display mode (Windows 98 and 2000)
You can extend your desktop by connecting an external monitor to your computer.
1. Click Start, Settings, Control Panel.
2. Double-click Display and click the Settings tab.
3. Windows 98: Right-click display 2, and select Enabled.
Windows 2000: Click display 2, then select the Extend checkbox.
You can set different resolutions and numbers of colors for each display. However, using
the Extended Desktop requires video memory to be shared. For this reason, higher
resolutions and higher numbers of colors may cause unexpected behavior on the displays.
We recommend starting with 1024 × 768 resolution on the external display and 64K
colors (16-bit) on both displays. You can try higher settings to see whether they work for
your applications. In addition, certain operations such as playing DVDs and running 3D
graphics require extra video memory, so you may have to use lower display settings.
Changing display actions
You can use the BIOS Setup utility to change certain display behaviors, such as
stretching the image to fill the screen at lower resolutions. See “To run the BIOS Setup
utility” on page 78.
For a display connected to a video adapter in a docking system, the docking display is
automatically selected when it is detected. To change this behavior, change the Primary
Video Adapter setting in BIOS Setup.
To connect a printer or other parallel device
The computer’s parallel port uses a standard 25-pin connector, most commonly used for
connecting dot-matrix, ink-jet, and laser printers. You can also use it to connect a parallel
Zip drive.
• Connect the cable from the parallel printer or other parallel device to the computer’s
parallel port.
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Note
Making Connections
Connecting External Devices
To connect an external keyboard or PS/2 mouse
Your computer’s 6-pin PS/2 port allows you to attach an external keyboard or a PS/2–
compatible mouse to the computer. The pointing stick and touch pad are normally
disabled while an external PS/2 mouse is connected.
• Plug the mouse or keyboard PS/2 cable into the computer’s PS/2 port.
• To connect a mouse and keyboard at the same time, use the HP F1469A Y adapter.
• To connect a device that has a PC-type jack, connect its cable to an adapter cable that
has a PS/2 jack.
To use hot keys from an external keyboard, substitute left CTRL+left ALT for the
computer Fn key. For example, to access Fn+F12, press left CTRL+left ALT+F12. Only
Fn+F5, Fn+F7, and Fn+F12 are supported on an external keyboard.
To connect a USB device
Note
Your computer’s universal serial bus (USB) provides a bi-directional serial interface for
adding peripheral devices such as game controllers, serial and parallel ports, and scanners
on a single bus.
• Attach the device’s USB cable to the computer’s USB port. Windows automatically
recognizes the USB device. Some USB devices can be connected to the computer in
series—this is called a daisy-chain connection.
If you have problems making this connection, contact the device manufacturer and the
HP Customer Care Web site (www.hp.com/go/support) for the latest version of the
driver for the device.
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CAUTION
Making Connections
Connecting External Devices
To connect a serial device
The computer includes a standard 9-pin serial port that you can use to connect devices
such as external modems and fax modems. If needed, you can set the serial port’s address
in the BIOS Setup utility.
• Connect the device’s serial cable to the computer’s serial port.
To connect an audio device
Your computer includes a built-in microphone (just in front of the blue sleep button) that
you can use to record voice, sound, and music. You can also plug in a stereo input source
(such as a CD player), an external microphone, external speakers, or headphones.
The audio jacks are three-terminal stereo jacks. They are not compatible with twoterminal mono plugs. Connecting a mono plug into the speaker-out jack may
damage the OmniBook.
Note
• Attach the audio cable to the corresponding audio port on the computer.
When you plug a device into the external microphone port, the built-in microphone
automatically turns off. When you plug a device into the audio out port, the built-in
speakers automatically turn off.
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Making Connections
Connecting External Devices
To make an infrared connection
Your computer includes an infrared port—located below the volume control on the right
side of the computer—which provides wireless, serial communication between the
computer and other infrared devices such as printers or other computers.
By default, the infrared port is not enabled, so you must enable it before you can use it.
•Windows 95: Enable the infrared port in the BIOS Setup utility, then install the
infrared driver. For more information, see the Readme file located in C:\hp\Drivers.
•Windows 98 and Windows 2000: Enable the infrared port in the BIOS Setup utility
(the computer reboots automatically when you save and exit). The infrared drivers
then install automatically on Windows 98 and 2000 during reboot. For more
information, see the Readme file located in C:\hp\Drivers.
Using the infrared port
• Make sure the infrared ports of your computer and the other device lie in as straight a
line as possible. The two ports should be no more than 1 meter apart, with no
obstructions in between. Noise from nearby equipment can cause transmission errors.
• To check the status of communications, click Start, Settings, Control Panel, then
double-click Infrared (Windows 95 and 98) or Wireless Link (Windows 2000).
• Disable infrared communication when you aren’t using it, and especially before
suspending or docking:
1. Close any applications that are using infrared, and any folders on an infrared link.
2. Click Start, Settings, Control Panel.
3. Windows 95 or 98: Double-click Infrared and disable communications.
Windows 2000: Double-click Wireless Link and disable the hardware.
Printing to an infrared printer
• Install your printer and assign it to the computer’s infrared port. You can then print
from your applications as you would to any other printer.
Transferring files through an infrared connection
You can use your computer’s infrared port to transfer files. In Windows 2000, you can
use Wireless Link. In Windows 95 or Windows 98, you can using the built-in Direct
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Making Connections
Connecting External Devices
Cable Connection software. For Windows 98, you will first need to install the software as
follows:
1. Click Start, Settings, Control Panel, then double-click Add/Remove Programs.
2. Click Windows Setup, double-click Communications, and select the Direct Cable
Connection checkbox.
See the Windows online help for instructions on using Direct Cable Connection or
Wireless Link.
To connect to a docking product
A docking product provides your computer with external connections that you can leave
in place whenever you remove the computer from your desk. Instead of disconnecting
and reconnecting peripheral devices, you can simply undock and dock the computer.
For more information about using docking products, see the User’s Guide that shipped
with your dock.
Installing a docking tray
Your dock requires a tray that accommodates your specific computer model. Install this
tray prior to connecting the computer to the dock. If you don’t have a tray labeled for the
OmniBook 6000, you’ll need to purchase HP accessory F2012A.
1. Slide the rear of the tray into the dock as shown on the dock label.
2. Push down firmly on both sides of the tray until it snaps into place.
To remove a tray from the dock, pull the latch (at the center front of the dock) towards
you until the tray pops free.
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Making Connections
Connecting External Devices
Docking the computer
The computer can be on, suspended, or off when docking.
1. Connect power to the dock—the type of connection depends on the dock. See the
manual that came with the dock.
2. Place the computer on the dock platform, with the rear of the computer facing the
dock’s docking connector. Make sure the computer’s PC Card eject buttons are in.
3. Position your fingers on the platform grips as shown below. Use your thumbs to push
the computer into the dock until the computer slides into place.
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Making Connections
Connecting External Devices
Undocking the computer
1. Press the undock button on the front of the dock and wait for the undock light to
blink. Then position your thumb as shown and pull the release lever forward.
2. Remove the computer from the dock.
76Reference Guide
Configuring and Expanding Your Computer
Reference Guide77
Configuring and Expanding Your Computer
Using the BIOS Setup Utility
Using the BIOS Setup Utility
The BIOS (Basic Input and Output System) Setup utility enables you to make changes to
the computer’s system configuration, and to tailor the operation of your computer to your
individual work needs.
The settings made in BIOS Setup generally control the computer’s hardware, and so
greatly affect how the computer operates.
To run the BIOS Setup utility
1. Click Start, Shut Down, Restart.
2. When the HP logo appears, press F2 to enter BIOS Setup.
3. The pointing devices are not active in BIOS Setup, so you will need to use the
keyboard to navigate:
• Press the LEFT and RIGHT arrow keys to move among menus.
• Press the UP and DOWN arrow keys to move among parameters in a menu.
• Press F5 or F6 to move through values for the current parameter, or press ENTER
to change a setting.
4. After you select the options you want, press F10 or use the Exit menu to exit BIOS
Setup.
5. If the settings cause a conflict between devices during reboot, the system prompts you
to run BIOS Setup, and marks the conflicting settings.
The following tables describe BIOS settings for BIOS version 1.00. If your BIOS is a
different version, some settings may differ from those shown.
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Configuring and Expanding Your Computer
Using the BIOS Setup Utility
Main Menu
SettingDescriptionDefault
BIOS RevisionShows the current BIOS version.Detected
automatically.
System Time
System DateSets the date using dd/mm/yy format (except English, which
Floppy DriveSets the floppy drive type.Floppy disk
Internal Hard DiskSets the hard disk drive type and various parameters.Hard disk drive
Quiet Boot
Video Display DeviceSets whether the built-in display automatically switches to an
Video ExpansionWhen enabled, the video image covers the entire display in
Primary Video AdapterSets whether the computer automatically switches to an
System MemoryShows the system memory size.640 KB
Extended MemoryShows the extended memory size.
CPU Serial NumberFor a processor with a serial number, makes the processor
Sets the time using 24-hour format. Values set take effect
immediately.
uses mm/dd/yy format).
When enabled, hides summary of power-on self-test and
messages during boot.
external display, if one is detected.
lower resolution modes. When disabled, the video image is
centered in the display.
external video adapter connected to the docking system, if
one is detected.
serial number available to software.
drive type
detected and
set
automatically.
detected and
set
automatically.
Enabled
Auto
Disabled
Auto
Detected
automatically.
Disabled
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Configuring and Expanding Your Computer
Using the BIOS Setup Utility
System Devices Menu
SettingDescriptionDefault
PS/2 Pointing DevicesDisables the internal pointing devices when an external PS/2
mouse is connected.
External Fn Key
Sets whether left CTRL+left ALT on an external keyboard is
interpreted as the Fn key.
Auto
Enabled
IDE ControllerEnables the primary (hard drive) and secondary (module bay
device) controllers.
FDD ControllerEnables the floppy drive.Enabled
Serial portSets whether the serial port is active, and whether it is
configured automatically or by the user.
Base I/O addressSets the I/O address and interrupt.3F8h, IRQ4
IrDA port
ModeSets the hardware to support FIR (Fast IR) or SIR (Standard
Base I/O addressSets the I/O address and interrupt.2F8h, IRQ3
DMA channelSets the DMA channel for Fast IR (FIR) mode.DMA0
Parallel PortSets whether the parallel port is configured by the user or the
ModeSets the port to output only, bi-directional, EPP, or ECP.ECP
Base I/O addressSets the I/O address.378h
InterruptSets the interrupt.IRQ7
DMA channelSets the DMA channel for ECP mode.DMA3
Sets whether the infrared port is active, and whether it is
configured automatically or by the user.
IR) infrared communications. (Driver installation required for
Windows 95.)
BIOS or OS (automatically), or not at all.
Both
Enabled
Disabled
FIR
Enabled
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Configuring and Expanding Your Computer
Using the BIOS Setup Utility
Security Menu
SettingDescriptionDefault
User Password isShows if a user password is set.Clear
Administrator Password
is
Set User PasswordPress ENTER to set, change, or clear the user password.
Set Administrator
Password
Boot
Resume*
Undock*Sets whether a user password is required when undocking
Internal hard disk drive
lock*
Removable Device BootSets whether the computer will attempt to boot from a floppy
* Resume, Undock, and Internal hard disk drive lock options are available only if the Boot option is enabled.
Shows if an administrator password is set.Clear
Enter
The password can have no more than 8 characters (0–9,
A–Z), and cannot include special or accented characters.
Press ENTER to set, change, or clear the administrator
password, which protects BIOS Setup settings. The
password can have no more than 8 characters (0–9, A–Z),
and cannot include special or accented characters.
Sets whether a user password is required when the
computer boots. Requires the administrator password for
changes.
Sets whether a user password is required when resuming
from Standby or Hibernate mode. Requires the administrator
password for changes. (Windows 95 and 98 only.)
the computer. Requires the administrator password for
changes. (Windows 95 and 98 only.)
Encodes the current user password (or administrator
password if that is the only password set) on the hard disk
drive.
drive or other removable device.
Enter
Enabled
Enabled
Disabled
Disabled
Enabled
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Configuring and Expanding Your Computer
Using the BIOS Setup Utility
Power Menu
Windows 2000 uses only the settings marked with *. Windows 98 uses only the settings
marked with * or **. All other settings in the Power menu are ignored.
SettingDescriptionDefault
Intel SpeedStep Mode*Sets the speed used by a dual-speed processor at boot,
depending on the available power source. A separate
Control Panel power setting controls speed changes after
boot.
Power Management
Mode
Smart CPU ModeEnables automatic CPU power savings when running on
Display-off Time-outSets the period of inactivity after which the computer enters
Suspend Time-outSets the period of inactivity after which the computer goes
Hibernate Time-out**Sets whether the computer goes from Standby to Hibernate
Hard Disk Time-outSets the period of hard disk inactivity after which the internal
Time-out on ACSets whether power management time-outs occur while the
Lid Switch ModeSets the action that occurs if the computer’s lid is closed.Turn off LCD
Resume On Serial RingSets whether the system resumes if it received a ring signal.Enabled
Resume On Time of DaySets whether the system resumes at a defined time of day.Disabled
Resume TimeSets the 24-hour time when the system resumes from if
Auto Suspend on
Undock*
Auto Turn-On on Dock*Sets whether the computer turns on after docking.Enabled
* Windows 98 and 2000 use these settings.
** Windows 98 uses this additional setting.
Disables time-outs, selects a combination of time-outs, or
allows customized time-outs.
battery power. Absence of keyboard, mouse, and hard disk
activity could cause slower CPU response.
Display-off power mode.
from Display-off to Standby power mode. (Skips Display-off
mode if that time-out is disabled.)
power mode after the indicated period of inactivity. (Skips
Standby mode if the suspend time-out is disabled.)
hard disk (and any hard disk drive in the plug-in module
bay) stops spinning.
ac adapter is connected.
Resume On Time of Day is enabled.
Sets whether the computer suspends to Standby power
mode after undocking.
Automatic
Max. Power
Savings
On
2 minutes
4 minutes
4 hours
2 minutes
Disabled
When Lid
Closed
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Configuring and Expanding Your Computer
Using the BIOS Setup Utility
Boot Menu
SettingDescriptionDefault
+Removable Device
+Hard Disk
CD-ROM/DVD Drive
MBA UNDI
Shows the order of boot devices, with “+”
indicating a device category. Move the entries to
change the order. If the computer has more than
one device in a category, you can select the one
scanned. MBA UNDI (Managed Boot Agent)
appears in the list only if a built-in LAN is
present—it provides diskless boot from a network
server.
1. Removable
Device
2. Hard Disk
3. CD-ROM/DVD
drive
4. MBA UNDI
Exit Menu
SettingDescriptionDefault
Save Changes and ExitSaves Setup changes, then exits and reboots.
Discard Changes and ExitDiscards any Setup changes made since last
save, then exits and reboots. Does not affect
password, date, or time changes.
Get Default Values
Load Previous ValuesDiscards any Setup changes made since last
Save ChangesSaves Setup changes, and remains in Setup.
Restores default settings, and remains in Setup.
Does not affect password, date, or time changes.
save, and remains in Setup. Does not affect
password, date, or time changes.
Security settings are saved when changed.
Reference Guide83
Configuring and Expanding Your Computer
Using TopTools
Using TopTools
HP TopTools is for network managers and administrators who are responsible for
managing computer systems. It offers configuration and security options that allow you
to check which hardware and software components are installed on your computer and
how well they are working.
To set up TopTools
The TopTools package is included with your computer, but you’ll need to install it before
you can use it.
Windows 2000
If TopTools is not already on your computer, download it from the HP Customer Care
Web site (www.hp.com/go/support).
1. Click Start, Programs, HP TopTools for Notebooks, Setup.
2. Follow the instructions that appear on the screen.
TopTools can be run locally on an individual computer, or remotely by a network
administrator.
• To run TopTools locally, click Start, Programs, HP TopTools for Notebooks,
HP TopTools.
For information on manageable HP computers, HP TopTools, and how they lower PC
operating costs, see the HP Web site at www.hp.com/toptools.
84Reference Guide
Installing a RAM Expansion Module
The computer has no memory (RAM) built in but has two slots that hold two RAM
modules. One slot contains a RAM module installed at the factory. You can use both
slots to expand your RAM.
To install a RAM expansion module
You’ll need a small Phillips screwdriver for these steps.
CAUTION
Your computer’s chips are extremely sensitive to static electricity, and can be
permanently damaged by it. Handle the RAM module only by its edges. Before
installing the memory module, discharge your body’s static electricity by touching
the metal shielding around the connectors on the rear of the computer.
1. Click Start, Shut Down, Shut down.
2. Important: Unplug the ac adapter, if present, and remove the battery. Remove the
secondary battery if one is installed.
Configuring and Expanding Your Computer
Installing a RAM Expansion Module
3. Turn the unit bottom-side up, remove the screw holding the RAM cover, and remove
the cover.
Reference Guide85
Configuring and Expanding Your Computer
Installing a RAM Expansion Module
4. Insert the RAM board into the connector at about a 30° angle until it is fully inserted.
Then press down at both sides until both latches snap closed.
CAUTION
5. Replace the cover.
6. Insert the battery.
To remove a RAM expansion module
You may want to remove a RAM module so you can install a larger one. You’ll need a
small Phillips screwdriver for these steps.
Your computer’s chips are extremely sensitive to static electricity, and can be
permanently damaged by it. Handle the RAM module only by its edges. Before
installing the memory module, discharge your body’s static electricity by touching
the metal shielding around the connectors on the rear of the computer.
1. Click Start, Shut Down, Shut down.
2. Important: Unplug the ac adapter, if present, and remove the battery. Remove the
secondary battery if one is installed.
3. Turn the unit bottom-side up, remove the screw holding the RAM cover, and remove
the cover.
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Configuring and Expanding Your Computer
Installing a RAM Expansion Module
4. Release the two latches at the sides of the RAM board, so the free edge of the board
pops up.
5. Pull the board out of the connector.
6. Replace the cover.
7. Insert the battery.
Reference Guide87
Configuring and Expanding Your Computer
Replacing a Hard Disk Drive
Replacing a Hard Disk Drive
To replace the hard disk drive
You’ll need a small Phillips screwdriver for this procedure.
1. Unplug the ac adapter if you’re using one, and remove the battery.
2. Turn the unit bottom side up and remove both hard drive screws.
3. Raise the cover on the end of the drive so that its retainer tab is free of the computer
casing, then gently pull the hard drive out of the computer.
Important
4. Gently slide the new drive into the hard drive compartment. Press firmly to make sure
the connector seats properly.
5. Slide the cover down into place (so the retainer tab engages the casing), and reinstall
both hard drive screws.
If you are installing a new hard disk drive, you should create a Hibernate partition on the
drive before loading any software. See “To recover the factory installation of your hard
disk” on page 115.
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Configuring and Expanding Your Computer
Replacing a Hard Disk Drive
To replace the hard disk drive holder
If you are installing a new hard drive that does not have a cover, you can remove the
cover parts from the old hard drive. You’ll need a small Phillips screwdriver for this
procedure.
1. Remove all six screws from the holder and drive case, then lift the drive out of the
holder.
2. Notice that the hard drive has a pin connector attachment at one end. Carefully
remove this connector from the end of the drive. Work alternately at each end so that
the connector slides off evenly without bending the connector pins.
3. Carefully put the pin connector attachment back onto the pins on the end of the new
hard drive. Work alternately at each end so that the connector slides on evenly
without bending the connector pins.
4. Insert the connector through the end of the holder, and lower the drive into the holder.
5. Reinstall all six screws into the holder and drive case. The thinner screws go nearest
the connector.
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Configuring and Expanding Your Computer
Replacing a Hard Disk Drive
To prepare a new hard disk drive
When you install a new hard disk drive, you also need to prepare it to be able to work
with your computer.
• If you want to restore the Windows software and operating system that were
originally installed on your computer, you can do so using the Recovery CD that also
came with your computer. See “To recover the factory installation of your hard disk”
on page 115.
• If you want to use the hard disk with other than the original software and operating
system, prepare the hard disk as described in the Corporate Evaluator’s Guide,
available at the HP Customer Care Web site (www.hp.com/go/support).
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Troubleshooting Your Computer
Reference Guide91
Troubleshooting Your Computer
Troubleshooting Techniques
Troubleshooting Techniques
This section contains solutions to a many types of problems you might have with your
computer. Try the solutions one at a time, in the order in which they are presented.
Here are some other sources of information for troubleshooting:
• Click Start, Help, Contents, Troubleshooting, and use the Windows Troubleshooters.
• See the Microsoft Windows manual shipped with the computer.
• See the HP Notes in the online HP Library for updated information.
• Find technical tips and software updates for the computer at the HP Customer Care
Web site (www.hp.com/go/support).
• Test your computer by running the DiagTools test program. See “Testing the
Hardware” on page 113.
• Contact your dealer or Hewlett-Packard—see “To contact the HP Customer Care
Center” on page 120. Please have your computer with you when you call.
Audio Problems
If no sound is audible
• Press the back end of the volume control several times, or press Fn+UP ARROW
several times.
• Click the speaker icon on the taskbar, and make sure that Mute is not checked and the
Volume Control slider is not set to the bottom.
• Press the audio-off button on the right side of the computer once or twice until the
indicator light goes off.
• When you are operating your computer in MS-DOS mode (for example, when
running MS-DOS games), you may find that the sound does not operate properly. Use
Windows applications for full use of sound capabilities.
If sound does not record
• Check the software controls for recording sound: click Start, Programs, Accessories,
Multimedia (or Entertainment), Sound Recorder.
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• Test the audio with the DiagTools diagnostics. See “Testing the Hardware” on
page 113.
If you hear a loud high-pitched whine (feedback) from the speakers
• In the Volume Control, try reducing the Master volume: double-click the speaker icon
in the taskbar.
• In Volume Control, click Options, Properties, and select the microphone option for
the playback settings. Then in Volume Control, make sure the microphone is muted.
• Avoid using the built-in microphone and built-in speaker at the same time.
CD-ROM and DVD Problems
If you can’t boot from a CD or DVD in the CD/DVD drive
• Make sure the CD or DVD is bootable, such as the Recovery CD.
• If you want the computer to boot from a CD or DVD whenever one is present, check
the boot order in the BIOS Setup utility:
1. Click Start, Shut Down, Restart.
2. When the HP logo appears, press F2 to enter BIOS Setup.
3. Open the Boot menu. The default boot order is (1) Removable Device, (2) Hard
Disk, and (3) CD-ROM/DVD Drive.
4. Select CD-ROM/DVD Drive for first boot device.
5. Press F10 to exit BIOS Setup.
• Restart the computer: click Start, Shut Down, Restart.
• Test the DVD drive with the DiagTools diagnostics. See “Testing the Hardware” on
page 113.
If a DVD plays erratically
• Dirt or smudges can cause a disc to skip. Clean the disc with a soft cloth. If the disc is
badly scratched, it will probably have to be replaced.
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If a DVD movie stops playing in the middle
• The DVD may be double-sided. Open the DVD tray, and read the text near the center
hole of the disc. If it says Side A, flip the disc over, close the tray, and press the Play
button to continue playing the movie.
• You may have accidentally paused the DVD movie. Press the Play button to resume.
If you get a Region Code error when playing a DVD movie
• DVDs can have regional codes embedded in the disc data. These codes prevent DVD
movies from being played outside the region of the world in which they are sold. If
you get a Region Code error, you are trying to play a DVD intended for a different
region.
If the computer cannot read a CD or DVD
• For a single-sided CD or DVD, make sure the disc is placed in the drive with the label
facing up.
• Clean the disc.
• Wait 5 to 10 seconds after closing the tray to give the computer time to recognize the
disc.
• Restart the system: Remove the disc from the drive, and click Start, Shut Down,
Restart.
If a DVD movie doesn’t fill the screen
• Each side of a double-sided DVD has a different format (standard or widescreen). In
widescreen format, black bands appear at the top and bottom of the screen. To view
the standard format, flip the disc over and play the other side.
If the computer can’t find Wordpad.exe after inserting a CD
• The system is trying to open a .doc file in WordPad, but cannot find the Wordpad.exe
program file. Type C:\Program Files\Accessories in the error message box.
Display Problems
If the computer is on, but the screen is blank
• Move the mouse or pointing stick, or tap the touch pad. This will wake the display if
it is in Display-off mode.
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• Press Fn+F5 in case the internal display was disabled. (Do this three times to return to
the state you started from.)
• If the computer is cold, allow it to warm up.
If the screen is difficult to read
•Try setting the display resolution to its default setting of 1024×768: click Start,
Settings, Control Panel, Display, Settings.
If an external display does not work
• Check the connections.
• Press Fn+F5 in case the external monitor was disabled. (Do this three times to return
to the state you started from.)
• The external monitor may not be detected. In the BIOS Setup utility, try setting Video
Display Device to Both in the Main menu.
• Test the display with the DiagTools diagnostics. See “Testing the Hardware” on
page 113.
Docking Problems
If a port on a dock isn’t working
• Check that ac power is connected to the dock.
• Try using the corresponding port on the computer while undocked.
• Make sure the computer is fully inserted into the dock.
• See the manual for the dock.
If the operating system hangs when you dock or undock
• Your system may hang if you dock or undock your computer while you are
suspending or resuming. Make sure your computer has completely suspended or
resumed before you dock or undock it.
If the drive A icon is missing for the floppy drive when docked
• For Windows 98, if you insert the floppy drive after docking, the drive A icon may
not be available. To be recognized, the drive must be present when the computer
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docks or boots. If the drive A icon is missing, either dock the computer again with the
floppy drive installed, or reboot the computer.
If the computer hangs after inserting a PC Card in a dock
• For Windows 95, if you use a PC card in a dock, you should insert the card only when
the computer is running or after it is shut down, and remove the card only after
stopping the card using the PC Card icon in the taskbar or after shutting down. If you
remove the card while the computer is suspended, the computer may stop responding.
If an IDE drive in a docking system doesn’t work
• If you install an IDE drive in a docking system PC device bay, you should set the IDE
jumpers on the drive to the Single or Cable Select setting. Whenever you want to
partition or format a drive that’s larger than 8 GB, you must first use Device Manager
to turn on the Int 13 setting for the IDE drive.
Hard Disk Drive Problems
If the computer’s hard drive doesn’t spin
• Make sure the computer has power. If necessary, connect the ac adapter, and make
sure it is fully plugged into a power source and into the rear of the computer.
• Remove and reinsert the hard drive. See “Replacing a Hard Disk Drive” on page 88.
If the hard disk makes a buzzing or whining noise
• Back up the drive immediately.
• See whether the noise is coming from elsewhere, such as from the fan or a PC Card
drive.
If files are corrupted
• In Windows 95 or 98, run the Scandisk surface scan to check the hard disk. From the
Start menu, click Programs, Accessories, System Tools, Scandisk.
• For Windows 2000, open My Computer, select the disk you want to scan, click File,
Properties, and use the Tools tab.
• Run the VirusScan program. See “To use the VirusScan utility” on page 39.
• Test the hard disk drive with the DiagTools diagnostics. See “Testing the Hardware”
on page 113.
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• If necessary, you can format the hard disk and reinstall the original factory software.
See “To recover the factory installation of your hard disk” on page 115.
Heat Problems
Your computer normally gets warm during routine operation.
If the computer gets abnormally hot
• Always set the computer on a flat surface, so that air can flow freely around and
underneath it.
• Make sure the air vents on the bottom and right side of the computer are clear.
• Keep in mind that games and other programs that drive CPU usage toward 100% can
increase the computer’s temperature.
Infrared Problems
By default, the infrared port is not enabled, so you must enable it before you can use it.
If you have problems with infrared communications
• Make sure the line between the two infrared ports is not blocked, and that the ports
face each other as squarely as possible. (The computer’s infrared port is located on its
right side, beneath the volume control.) The ports should be no more than 1 meter
apart.
• Check settings in the BIOS Setup utility:
1. Restart the computer: click Start, Shut Down, Restart.
2. When the HP logo appears, press F2 to enter BIOS Setup.
3. From the System Devices menu, make sure Infrared Port is enabled and FIR mode
is selected.
4. Press F10 to save and exit BIOS Setup.
• To use infrared communications with Windows 95, you must first install an infrared
driver that matches the mode selected in the BIOS Setup utility. For details, refer to
the driver’s Readme file located in C:\hp\Drivers.
•Make sure only one application is using the infrared port.
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• Remove any PC Cards from the computer. An infrared IRQ conflict is possible if two
PC Cards are present at the same time.
Keyboard and Pointing Device Problems
If the pointer is difficult to control
• Adjust the pointer controls: click Start, Settings, Control Panel, the double-click
Mouse.
If the touch pad or pointing stick doesn’t work
• Don’t move the pointer or touch the touch pad while the computer is rebooting or
resuming from Standby mode. If this happens, try the following:
• Press a key on the keyboard to restore normal operation.
• Suspend and resume operation using the sleep button.
• Shut down and restart Windows.
• If an external mouse is connected, the built-in pointing devices are normally disabled.
You can change this setting with the BIOS Setup utility—see “Using the BIOS Setup
Utility” on page 78.
• Restart the computer: click Start, Shut Down, Restart.
If the touch pad moves the pointer or cursor while you type
• Increase the PalmCheck setting for the touch pad:
1. Double-click the touch pad icon in the taskbar.
–or–
Click Start, Settings, Control Panel, then double-click Mouse.
2. Click the Touch tab, and select the touch pad device.
3. Adjust the PalmCheck slider, and click Apply.
• Disable the touch pad: on the Touch tab, select the touch pad device, then select
Disable and click Apply.
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If a PS/2 scroll mouse doesn’t work
• The built-in pointing devices must be disabled for the mouse’s scroll feature to work.
In the BIOS Setup utility, make sure the PS/2 Pointing Devices option in the System
Devices menu is set to Auto. See “To run the BIOS Setup utility” on page 78.
• Suspend or shut down the computer before you attach the scroll mouse, so that it will
be detected properly.
If you want to use the touch pad again, you must suspend or shut down the computer
before you detach the scroll mouse.
• Test the keyboard and pointing devices with the DiagTools diagnostics. See “Testing
the Hardware” on page 113.
If the embedded numeric keypad doesn’t work
• To type numbers, make sure Num Lock is on.
• Make sure the embedded Keypad Lock (Fn+F8) is on—or that you press and hold the
Fn key to temporarily access the embedded keypad.
• Don’t touch the touch pad or pointing stick while booting or resuming.
If left CTRL+left ALT doesn’t work on an external keyboard
• Left CTRL+left ALT on an external keyboard should work like the Fn key. However,
only Fn+F5, Fn+F7, and Fn+F12 are supported on an external keyboard.
• In the BIOS Setup utility, make sure External Fn Key is enabled in the System
Devices menu. See “To run the BIOS Setup utility” on page 78.
If you can’t type the euro symbol
• Hold ALT GR when you press the marked key.
• The euro symbol is not on the U.S. English keyboard. Make sure the embedded
keypad is active (Fn+F8) and Num Lock is on, then hold ALT while typing 0128 on
the numeric keypad.
• Support for the euro symbol requires software available from Microsoft. This
software is installed in the factory software, but may not be included with retail
Windows.
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Memory Problems
If a message says you are out of memory
• If you’re using Windows 95 or 98, use the Memory Troubleshooter in Windows Help:
click Start, Help, Contents, Troubleshooting.
• If you are having memory problems while running MS-DOS programs, use the
MS-DOS Troubleshooter in Windows Help: click Start, Help, Contents,
Troubleshooting.
• Not all third-party memory cards have been tested for use with the computer. Please
check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and
tested memory cards.
• Test your computer’s memory with the DiagTools diagnostics. See “Testing the
Hardware” on page 113.
If memory doesn’t increase after adding RAM
• Make sure your computer is using only PC-100 memory (RAM) modules.
Modem Problems
If the modem seems slow
• Check for excess static or noise on a line reduces the overall transmission speed. If
necessary, contact your telephone company about fixing this type of problem.
• If you’re dialing internationally, line noise is often a problem that’s difficult or
impossible to eliminate.
• If you have call-waiting, disable it—your telephone company can provide
instructions. It can cause symptoms similar to static.
• Eliminate extra connections in the line. If possible, connect directly to the wall jack.
• Try another telephone line, preferably one normally used for a fax machine or
modem.
If the modem doesn’t dial or no dial tone is detected
•Check all cables and connections.
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