This guide is for experienced HP Response Center
personnel, CEs, and reseller technicians. That is,
personnel that have already completed the HP Vectra
PC family training course, or equivalent, and have at
least six months of experience servicing the HP Vectra
PCs.
It is a self-paced training guide designed to train you to
install configure, and repair the OmniBook Notebook
PC. You can follow it without having any equipment
available.
Microsoft, MS, and MS-DOS are registered trademarks
and Windows is a trademark of Microsoft Corporation.
LapLink Remote Access is a trademark of Traveling
Software, Inc. System Soft is a registered trademark
and CardView, CardSoft, and CardID are trademarks
of SystemSoft Corporation.
Click on this frame to insert a graphic in this area.
Disk Configuration ...............................................................................................
Troubleshooting and Repair ...............................................................................
Final Quiz ..........................................................................................................
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2
OmniBook
Product Comparisons
256 colors)
cache
processor
processor
(
7.2 lb)
(11.6 x 8.9 x 1.93 in)
(11.6 x 8.9 x 1.93 in)
(11.6 x 8.8 x 2.05 in)
Size Closed
•29.5 x 22.5 x 5.2 cm
•29.5 x 22.6 x 4.9 cm
HP OmniBook 4000HP OmniBook 5000HP OmniBook 5500
v29.5 x 22.6 x 4.9 cm
Weight
Processor
Bus Architecture
Cache
Display
•100-, 120-, and
133-MHz Intel Pentium
256-KB external L2
cache
•10.4 and 12.1 - inch
diagonal TFT:
• SVGA (CTS): 800 x
600 x 64K colors
(TFT)
11.3 - inch diagonal
DSTN:
SVGA: 800 X 600 X
256 colors
•PCI local bus video;
1-MB video RAM
vSVGA-out supports
VGA & SVGA monitors
(up to 1024 x 768 x
•3.08-3.18 kg (6.8-7 lb)•3.4 kg (7.5 lb)
•75-, 90-, or 120-MHz
Intel Pentium
256-KB external L2
•10.4-inch diagonal:
•VGA (C/CT): 640 x
480 x 65,536 colors
(DSTN or TFT)
•SVGA (CTS): 800 x
600 x 256 colors
(TFT)
•PCI local bus video;
1.5-MB video RAM
vSVGA-out supports
VGA & SVGA monitors
(up to 1024 x 768 x
256 colors)
vDSTN (C): 3.13 kg
(6.9 lb)
vTFT (CT): 3.27 kg
v50-, 75-, or 100-MHz
Intel 486DX2
ISA bus32-bit PCI bus32-bit PCI bus
No L2 cachesome models include:
v10.3-diagonal DSTN
(up to 256 colors) or
v10.4-inch diagonal
TFT (up to 65,536
colors)
vVGA: 640 x 480
vLocal bus video;
1-MB display RAM
vSVGA-out supports
VGA & SVGA monitors
(up to 1024 x 768 x
256 colors)
3
built-in speakers
built-in speakers
RAM cards
RAM cards
instantly
Power
•14.4Vdc
Rechargeable
Lithium-Ion battery
•Battery life
(approximate with one
battery LiIon): 2 to 3
hrs
•Battery (LiIon)
recharges to high level
in 4 hrs using AC
adapter while PC is on
or off
•2-minute low-battery
warning
•AC adapter 100 to
240 Vac (50 to 60 Hz)
input; 12 Vdc, 3.3 A
output
•Instant-on maintains
computer in
ready-to-work state for
weeks on a full charge;
returns you to your
application or file
•14.4Vdc
Rechargeable
Lithium-Ion or NiMH
battery
•Battery life
(approximate with one
battery): 2 to 3 hrs
•Battery recharges to
high level in 4 hrs
using AC adapter while
PC is on or off
•2-minute low-battery
warning
•AC adapter 100 to
240 Vac (50 to 60 Hz)
input; 12 Vdc, 3.3 A
output
•Instant-on maintains
computer in
ready-to-work state for
weeks on a full charge;
returns you to your
application or file
instantly
HP OmniBook 4000HP OmniBook 5000HP OmniBook 5500
v14.4 Vdc
rechargeable NiMH
battery pack
vBattery life
(approximate):
3-4 hrs on DSTN
DX2/50
2-3 hrs on TFT
DX4/100
vAC adapter 100 to
240 Vac (50 to 60 Hz)
input; 21 Vdc,1.35 A
output
Suspend-resume
power management.
Removable Modules
Mass Storage
RAM
Audio
•Floppy disk drive
internal/external (can
be replaced with a
second battery CD
ROM drive)
•Hard disk drive
•RAM
•Standard Battery
•810-MB, 1.35-GB,
2.0GB hard disks
v8 or 16-MB Models
•upgradable to 64 MB
•8-, 16-, or 32-MB
•16-bit with Sound
Blaster Pro compatible
and MIDI support
•Stereo sound via two
•Floppy disk drive (can
be replaced with a
second battery for
double battery life)
•Hard disk drive
•RAM
•Battery
•540-MB, 810-MB, or
1.2-GB hard disks
v8- or 16-MB Models
•upgradable to 64 MB
•8-, 16-, or 32-MB
•16-bit with Sound
Blaster and MIDI
support
•Stereo sound via two
vFloppy disk drive
(can be replaced with
a second battery for
double battery life)
vHard disk drive
vRAM
vBattery
v260-, 340-, 520-, or
810-MB hard disk
options
v4-, 8-MB, or 16-MB
RAM models
vupgradable to 32 MB
v16-bit, Sound
Blaster-compatible
vStereo sound via two
built-in stereo speakers
4
and audio
.
and audio.
•MIDI/joystick
port
Input/Output
•9-pin, 115,200 - b/s,
RS-232 port
•9-pin, 115,200 - b/s,
RS-232 port
HP OmniBook 4000HP OmniBook 5000HP OmniBook 5500
v9-pin, 115,200 - b/s,
RS-232 port
Expandability
•25-pin EPP and ECP
parallel port
•SVGA-out (up to 1024
x 768 x 256); VGA-out
(640 x 480 x 16M
colors)
• Fast-IR-IRDA
compliant @ 4Mbps
•Expansion bus
connector
•NTSC/PAL video-out
port (RCA and SVideo)
•Keyboard/mouse port
•Headphone/stereo-out
port
•Stereo-in and
microphone ports
•MIDI/joystick port
•One Type III PCMCIA
slot (or use as two
Type II slots) with
3.3-V or 5-V support
vOptional docking
system with two
ISA-based slots, or
one ISA and one PCI
slot, parallel, serial,
SVGA-out (up to 1024
x 768 x 256),
keyboard, PS/2
mouse, MIDI/joystick,
•25-pin EPP and ECP
parallel port
•SVGA-out (up to 1024
x 768 x 256); VGA-out
(640 x 480 x 65,536
colors)
•115,200-baud,
bidirectional infrared
•Expansion bus
connector
•SCSI-2 port
•NTSC/PAL video-out
port
•Keyboard/mouse port
•Headphone/stereo-out
port
•Stereo-in and
microphone ports
•One Type III PCMCIA
slot (or use as two
Type II slots) with
3.3-V or 5-V support
vOptional docking
system with two
ISA-based slots, or
one ISA and one PCI
slot, parallel, serial,
SVGA-out (up to 1024
x 768 x 256),
keyboard, PS/2
mouse, MIDI/joystick,
v25-pin EPP and ECP
parallel port
vSVGA-out (up to
1024 x 768 x 256)
v115,200 - baud,
bi-directional infrared
vExpansion bus
connector
vKeyboard/mouse port
v
Headphone/stereo-out
port
vMicrophone port
vStereo-in port
vOne Type III
PCMCIA slot (or use
as two Type II slots)
vEnhanced port
replicator with parallel,
two serial, SVGA-out
(up to 1024 x768),
keyboard, PS/2
mouse, and SCSI
ports; and PCMCIA
slot (concurrent Type II
and Type III)
5
•
Kensington
lock slots
Pre-installed Software
•Microsoft Windows 95
•Microsoft Windows 95
HP OmniBook 4000HP OmniBook 5000HP OmniBook 5500
vMicrosoft Windows
for Workgroups 3.11
Security Features
or
vMicrosoft Windows
for Workgroups 3.11 *
•MS-DOS 6.22
•Plug and Play BIOS
•HP PIM
• 2-level password
protection
• PC ID (tattooing) and
serialization
• Drive lock
or
vMicrosoft Windows
for Workgroups 3.11 *
•MS-DOS 6.22
•Plug and Play BIOS
•HP PIM
•2-level password
protection
•PC ID (tattooing)
•Kensington lock slots
vMS-DOS 6.2
vLaplink Remote
Access™
vEasy connection to
your desktop PC,
network and desktop
printers; works via
cable or infrared.
vUser password
vKensington lock slots
6
OmniBook 5500 Series: Product Features
models and options.
who need
Pentium
desktop-to-go performance.
One year warranty.
One year warranty.
One year warranty.
One year warranty.
One year warranty.
One year warranty.
One year warranty.
Three year warranty.
Three year warranty.
Three year warranty.
Description
Models
HP OmniBook 5500 notebook PCs feature industry leading performance with the
powerful combination of Pentium processors and a true PCI bus for professionals
This is a complete list of all the standard OmniBook 5500 models now available.
Factory special options are not included in this listing. New models will continue to
be introduced.
Please refer to the Hewlett-Packard Corporate Price List for currently available
External Battery Charger (Charges up to two batteries concurrently)
F1194A
Enhanced
LiIon
Battery Pack Module
F1193A
Standard
LiIon
Battery Pack Module
F1073A
NiMH
Battery Pack Module
F1044B
AC Adapter
F1319A
Quad-speed CD-ROM drive
F1195A
3.5 inch Internal/External Floppy Drive Module
F1192A
1.35 GB Hard Disk Drive
F1191A
810-MB Hard Disk Drive
F1136A
32-MB RAM expansion card
F1135A
16-MB RAM expansion card
F1134A
8-MB RAM expansion card
battery.
supports PnP and hot docking. Motorized docking to ensure solid
Part # DescriptionAccessories
F1189ADocking system. Includes 2 full-length ISA slots, parallel, serial,
OmniBook 5500
enhancements over
the OmniBook
5000.
What comes in the
box
w 133MHz Pentium CPU
w Internal CD ROM Option - 4X Toshiba or Teac drive
w Internal floppy drive can also be used externally using built in cable
w IBM Tracpoint III pointing device replaces the track ball.
w Chips and Technologies Inc. (65548) from the 65545 PCI bus VGA Controller with
1 MB of display RAM
w SVideo Output Port
w Larger display options (12.1" TFT SVGA and 11.3" STN SVGA)
w VLSI 82C147 fastIR controller and HP-OED FastIR optical module.
w Second battery is a "super" battery and has 150% of the capacity of the standard
w OmniBook 5500 mainframe
w Battery pack
w Recovery CD ROM
w AC adapter (P//N: F1044B), localized power cord
w User documentation: Quick Start Guide, support documentation,
registration form
w Brochures for OmniBook accessories and Deskjet 320
Microprocessor
w Intel Pentium, 100 MHz w/16K internal cache and 256K L2 synchronous burst
cache
8
w
6-3-3-3 burst hit, self refreshed
Bus Architecture
64MB
32MB
32MB
48MB
32MB
16MB
32MB
16MB
16MB
24MB
8MB
16MB
16MB
--
16MB
40MB
32MB
8MB
24MB
16MB
8MB
16MB
8MB
8MB
8MB
--
8MB
Configurations:
looked at as possible
second sources.)
(read)
Resistive)
Resistive)
Resistive)
likelihood)
likelihood)
likelihood)
ATA2
Interface
ATA2
Interface
ATA2
Interface
Memory and Memory
Slots
w Intel Pentium, 120 MHz w/16K internal cache and 256K L2 synchronous burst
cache
w Intel Pentium, 133 MHz w/16K internal cache and 256K L2 synchronous burst
cache
PCI (Peripheral Component Interconnect)
w 0MB on Board
w Max Possible RAM: 64MB
w Type of memory boards: HP Proprietary Daughter boards, 2 user
accessible slots on the bottom case.
w Expansion Memory Board Options:
w RAM Manufacturer: Multiple Vendors: NEC, Samsung, etc.
w Cycle time: 70 ns
Total RAMMemory Slot 2Memory Slot 1Possible Memory
Mass storage
The hard disk drive can be removed by the user for easy upgrades.
The hard drive is located on the bottom case and with the removal of
one screw the hard drive can be replaced.
w Hard drive manufacturer: Toshiba (Subject to change. IBM and Maxtor are being
2.0GB 1,350MB 810 MB2.5" Hard
Drive
Recording
Method
Heads
PRML (Partial
Response
Maximum
MR (Magneto
PRML (Partial
Response
Maximum
MR (Magneto
PRML (Partial
Response
Maximum
MR (Magneto
13 ms 13 ms 13 ms Average seek
9
532
Disks
1064
Data Heads
k at zone 0
Cylinders
Zones
512 Bytes
512 Bytes
512 Bytes
Sector Size
Configuration:
transfer
transfer
transfer
le errors
Hours
Reliability:
time
buffer)
buffer)
16.6Mbytes/sec
16.6Mbytes/sec
16.6Mbytes/sec
Buffer to host
Mbits/sec
speed
latency
25 ms
25 ms
25 ms
Full Track
seek
Drive
2.0GB 1,350MB 810 MB2.5" Hard
3 ms3 ms3 msTrack to track
6.1 ms6.1 ms6.1 msAverage
4200 rev/m4200 rev/m4200 rev/mRotational
Media Transfer
rate
Buffer size
Power-on
Unrecoverab
sectors/Trac
38 (inner), 56.0
(Outer) Mbits/sec
64KB (read and
write segmented
1.0E-14 bits
38 (inner), 56.0
(Outer)
64KB (read and
write segmented
1.0E-14 bits
88Recording
38 (inner), 56.0
(Outer) Mbits/sec
3 sec3 sec3 secSpindle start
300,000 hours300,000 hours300,000 hoursMTBF:
1.0E-14 bits
3,6603,6603,660User
135135135User
Note: The hard disk drive can be removed by the user for easy
upgrades. The hard drive is located on the bottom case and with the
removal of one screw the hard drive can be removed.
10
Center Bay Modules
w Floppy Disk Drive:
Internal 3.5 inch, 1.44-MB flexible disk drive is standard on all
models. The flexible disk drive can be easily removed by the user
and replaced with an additional battery pack to double battery life or
with CD ROM Module. The Floppy Disk Drive Modeul has a built in
cable that allows the module to be used externally (through the
parallel port) as well. This allows the Floppy Disk Drive and the CD
ROM to be used at simultaneously.
Manufacturer: Teac
w CD ROM
Internal 4X CD ROM, IDE (ATAPI standard). Unlike the Floppy
Disk Drive Module, the CD ROM Module can not be used
externally.
The large LiIon Battery Module has 150% of the capacity of the
standard LiIon battery. It installs in the center bay. This module is
approved as a component by UL, CSA, and TUV.
w 9-pin, 115,000-b/s RS-232 port, UART 16550
w 25 pin bi-directional ECP, EPP, and external FDD autosense parallel
port
w SVGA out (up to 1024 x 768 x 256 colors) with simultaneous viewing
VGA out (640 x 480 x 16M colors)
w Fast-IR-IRDA compliant @ 4 Mbps
w Expansion Bus Connector for connecting to the docking station
(includes PCI, AT bus and multimedia signals.
w 2 NTSC/PAL ports: 1 RCA, 1 S-Video
w Keyboard/mouse port
w Headphone/stereo-out port
w Microphone port
w Stereo-in port
11
w MIDI/joystick port
EDO
EDO
EDO
RAM
bit)
bit)
diagonal
diagonal
75HZ
256
1024 x 768
60Hz
64K
1024 X 768
75Hz
256
800 X 600
60Hz
64K
800 x 600
75HZ
64K
640 X 480
60Hz
16M
640 x 480
Refresh
Maximum colors
Resolution
1. The unit should be viewed in the customer's normal operating condition.
complaint of cosmetic imperfection in their
TFT
display:
to the display manufacturers cosmetic quality specifications.
free of cosmetic imperfections.
is not specific to the HP
OmniBook
display.
conditions and can appear as bright, dim or dark spots.
Display/Video
TFT SVGA
Display
Active Matrix
800 x 600 x 64K
colors @ 60HZ
(18 bit)
Twisted Nematic
11.3 inches diagonal12.1 inches
640 x 480, 256 or
64K colors @ 60Hz.
Refresh: 160ms (8
Size
Resolution
TFT SVGA
Display
Active Matrix
10.4 inches
800 x 600 x 64K
colors @ 60HZ
Refresh: 90ms (18
32-bit PCI bus 32-bit PCI bus32-bit PCI busVideo bus, display
Memory
1-MB display RAM
1-MB display RAM
1-MB display RAM
w Display Manufacturer: Hitachi
w Video graphics controller chip: Chips and Technologies CT 65548
w External video resolution (both types): Supports VGA/SVGA
external monitors with up to 1024 x 768 x 256 colorsin noninterlaced
mode. Resolution options:
DSTN Display
Dual Scan
Display/Video
TFT Display Quality
w DSTN Displays do not support panning modes for 1024 X 768
external and 800 X 600 internal.
w Auto detection of external monitor without rebooting
Note: Includes option to simultaneously display external video and
notebook display.
TFT display manufacturing is a high precision but imperfect technology and
manufacturers cannot currently produce large displays that are cosmetically perfect.
Most if not all TFT displays will exhibit some level of cosmetic imperfection. These
cosmetic imperfections may be visible to the customer under varying display
This issue is common across all vendors supplying TFT displays in their products and
The HP OmniBook TFT displays meet or exceed all TFT manufacturer's standards
for cosmetic quality of TFT displays. HP does not warrant that the displays will be
TFT displays may have a small number of cosmetic imperfections and still conform
Here are some guidelines to use in determining what action to take on a customer
12
guidelines as the improvements are implemented.
should consider switching to an
OmniBook
with a
DSTN
display.
customer to use a
work-around
to obscure the cosmetic imperfection.
a defect in material or workmanship based on the HP Limited Warranty Statement.
replacement.
replacement.
2. In the customer's normal operating mode:
This means if the customer uses the unit predominately in DOS, or Windows, or in
a sufficient tool to interpret display quality.
10 days
2 - 3
hrs
Standard
LiIon
some other application or combination of applications, that is where the
determination shall be made. Self test is not a normal operating condition and is not
a. If 4 or more variant pixels appear clustered in the area approximated by a
thumbprint on the display surface, then the display should be considered for
b. On OmniBook 4000CT models, if more than 30 total pixels anywhere on the
display are bad, then the display should be considered for replacement. On
OmniBook 600CT and OmniBook 5000CT/5500CT models, if more than 15 total
pixels anywhere on the display are bad, then the display should be considered for
These are the only conditions in this guideline that may call for a replacement due to
3. If a display is considered for replacement, it should be clear to the customer that
cosmetic variations on the replacement display may also exist, and may require the
TFT Display Quality
(continued)
User interface
Power
4. Customers with cosmetic-based complaints only, that do not conform to the above
conditions and tests will not normally be considered for display replacement. It will
be left to the judgment of the HP-responsible person who, in working with the
customer, to identify work-arounds that are reasonable and appropriate for the
individual customer. Customers who must have a more perfect display solution
We expect over time that the industry will continue to improve in their ability to
produce displays with fewer inherent cosmetic imperfections and will adjust our HP
wKeyboard: 85/86-key touch-type keyboard with embedded numeric
keypad and 12 Fn keys. Wrist pad provides comfort for extended
keyboard use. External 6-pin mini-DIN interface for external keyboard
and/or mouse connection. OmniBook 5500 supports the Y connector to
use both the keyboard and mouse. (HP external keyboard (101-key)
Part number C3756A)
w Pointing device: IBM Trackpoint III in GBH position.
w Optional pointing devices: Includes 6-pin mini-DIN interface for
external PS/2 mouse connection. Also supports serial mouse
connection.
w Standard Battery types: Removable 14.4-Vdc rechargeable NiMH
and Lithium Ion battery. Both battery types do not require complete
discharge before recharging. There is no "memory" effect that
reduces battery life.
w Large Battery types: Removable 14.4-Vdc rechargeable NiMH and
Lithium Ion battery. Both battery types do not require complete
discharge before recharging. There is no "memory" effect that
reduces battery life.
w The OmniBook 5500 batteries are not compatible with previous
OmniBooks (5000 or 4000).
data (approx.):
13
Suspend to RAMRun ModeBattery TypeBattery Life; rundown
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