HP Officejet Pro K550 User Guide

HP Officejet Pro K550 Series
User Guide
HP Officejet Pro K550 Series
User Guide
Copyright Information
© 2005 Copyright Hewlett-Packard Development Company, L.P.
Edition 1, 10/2005
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Trademark Credits
Microsoft
®
, Windows®, and Windows NT
®
are U.S. registered trademarks of Microsoft Corporation.
Windows Connect NowTM is a registered trademark of Microsoft Corporation.
®
and NetWare® are registered
Novell trademarks of Novell Corporation.
®
Pentium
is a registered trademark of Intel
Corporation.
®
and Acrobat® are registered
Adobe trademarks of Adobe Systems Incorporate.
SecureEasySetupTM is a registered trademark of HP, BroadCom and LinkSys.
Safety Information
Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.
1. Read and understand all instructions in the documentation that comes with the printer.
2. Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.
3. Observe all warnings and instructions marked on the product.
4. Unplug this product from wall outlets before cleaning.
5. Do not install or use this product near water, or when you are wet.
6. Install the product securely on a stable surface.
7. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.
8. If the product does not operate normally, see
Maintaining and troubleshooting.
9. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.
Table of contents
1 Getting started
Finding other resources for the product .................................................................................................2
Accessibility.............................................................................................................................................4
Understanding the printer parts...............................................................................................................5
Front view................................................................................................................................5
Control panel...........................................................................................................................6
Back view................................................................................................................................7
2 Installing the accessories
Installing the duplex unit........................................................................................................................10
Installing tray 2.......................................................................................................................................11
3 Using the printer
Selecting print media.............................................................................................................................14
Loading media.......................................................................................................................................19
Configuring trays....................................................................................................................................21
Changing print settings..........................................................................................................................22
Canceling a print job..............................................................................................................................23
Printing on both sides (duplexing).........................................................................................................24
Printing on special and custom-sized media.........................................................................................26
Tips for selecting and using print media...............................................................................14
Understanding specifications for supported media..............................................................15
Understanding supported sizes...........................................................................15
Understanding supported media types and weights............................................17
Setting minimum margins.....................................................................................................17
To change settings from an application for current jobs (Windows)....................................22
To change default settings for all future jobs (Windows)......................................................22
To change settings (Mac OS)...............................................................................................22
Guidelines for printing on both sides of a page....................................................................24
To perform duplexing (Windows)..........................................................................................24
To perform automatic duplexing (Mac OS)...........................................................................25
To print on special or custom-sized media (Windows).........................................................26
To print on special or custom-sized media (Mac OS)..........................................................26
4 Maintaining and troubleshooting
Replacing the ink cartridges..................................................................................................................30
Maintaining the printheads....................................................................................................................31
To check printhead health....................................................................................................31
To print the print quality diagnostic page..............................................................................31
ENWW iii
To align the printheads.........................................................................................................33
To calibrate the linefeed.......................................................................................................33
To clean the printheads........................................................................................................33
To clean the printhead contacts manually............................................................................34
To replace the printheads.....................................................................................................36
Calibrating the color...............................................................................................................................37
Troubleshooting tips and resources......................................................................................................38
General troubleshooting tips..................................................................................................................39
Resolving printing problems..................................................................................................................40
Printer shuts down unexpectedly..........................................................................................40
All printer lights are on..........................................................................................................40
Printer is not responding (nothing prints)..............................................................................40
Printer does not accept printhead.........................................................................................41
Printer takes a long time to print...........................................................................................41
Blank page printed................................................................................................................42
Something on the page is missing or incorrect.....................................................................42
Placement of the text or graphics is wrong...........................................................................42
Poor print quality and unexpected printouts..........................................................................................44
Poor quality printouts............................................................................................................44
Meaningless characters print................................................................................................44
Ink is smearing......................................................................................................................45
Ink is not filling the text or graphics completely....................................................................45
Output is faded or dull colored..............................................................................................45
Colors are printing as black and white..................................................................................46
Wrong colors are printing......................................................................................................46
Printout shows bleeding colors.............................................................................................46
Colors do not line up properly...............................................................................................46
Lines or dots are missing from text or graphics....................................................................46
Resolving paper-feed problems............................................................................................................47
Tray cannot be inserted .......................................................................................................47
Another paper-feed problem is occurring.............................................................................47
Resolving printer management problems..............................................................................................49
Embedded Web server cannot be opened...........................................................................49
Troubleshooting installation issues.......................................................................................................50
Problems printing an alignment page...................................................................................50
Problems installing software.................................................................................................50
Problems connecting to a network........................................................................................50
Problems connecting to a wired network..............................................................................51
Problems setting up or using wireless communication.........................................................51
Clearing jams.........................................................................................................................................54
To clear a jam.......................................................................................................................54
To avoid jams........................................................................................................................56
5 Printer lights reference
Interpreting control panel lights.............................................................................................................58
Interpreting network connector lights....................................................................................................62
6 Configuring and managing the printer
Managing the printer..............................................................................................................................66
Overview of printer management tasks ...............................................................................66
iv ENWW
Monitor the printer................................................................................................67
Administer the printer...........................................................................................67
Configure network settings...................................................................................68
Overview of printer management tools.................................................................................69
Embedded Web server........................................................................................69
To open the embedded Web server....................................................69
Embedded Web server pages.............................................................69
Toolbox (Windows)..............................................................................................70
To open the Toolbox...........................................................................70
Toolbox tabs .......................................................................................70
HP Printer Utility (Mac OS)..................................................................................71
To open the HP Printer Utility..............................................................71
HP Printer Utility panels......................................................................72
Network Printer Setup Utility (Mac OS)................................................................72
HP Web Jetadmin software.................................................................................72
HP Instant Support...............................................................................................73
Security and privacy............................................................................73
To gain access to HP Instant Support.................................................74
myPrintMileage....................................................................................................74
Understanding the configuration page .................................................................................................75
Configuring the printer (Windows).........................................................................................................79
Direct connection..................................................................................................................79
To install the software before connecting the printer (recommended)................79
To connect the printer before installing the software...........................................80
To share the printer on a locally shared network.................................................80
Network Connection..............................................................................................................81
To install a network printer...................................................................................81
To install the printing software on client computers.............................................82
To install the printer driver using Add Printer.......................................................82
Configuring the printer (Mac OS)..........................................................................................................83
To install the software for network or direct connection (Mac OS X (10.2, 10.3, 10.4))......83
To share the printer on a locally shared network (Mac OS X (10.2, 10.3, 10.4)).................83
Setting up the printer for wireless communication (HP Officejet Pro K550dtwn)..................................85
Understanding 802.11 wireless network settings.................................................................85
To set up the printer on an ad hoc network (Mac OS).........................................................87
To set up the printer for wireless communication (Windows)...............................................87
To set up wireless communication using SecureEasySetup (SES).....................................88
To set up wireless communication for multiple printers (Windows only)..............................89
To turn off wireless communication......................................................................................89
Guidelines for reducing interference on a wireless network.................................................90
Guidelines for ensuring wireless network security...............................................................90
Uninstalling the printer software............................................................................................................92
To uninstall the printer software (Windows) ........................................................................92
To uninstall the printer software (Mac OS)...........................................................................92
Appendix A HP supplies and accessories
Ordering printing supplies online...........................................................................................................96
Accessories...........................................................................................................................................97
Supplies.................................................................................................................................................98
ENWW v
Appendix B Support and warranty
Obtaining electronic support................................................................................................................100
Obtaining HP telephone support.........................................................................................................101
Before you call....................................................................................................................101
Telephone support numbers...............................................................................................101
Hewlett-Packard limited warranty statement.......................................................................................105
Extent of limited warranty...................................................................................................105
Limitations of warranty........................................................................................................106
Limitations of liability...........................................................................................................106
Local law.............................................................................................................................106
HP Inkjet Supplies - Warranty Quick Reference.................................................................................108
Is your product covered under warranty?...........................................................................108
HP Inkjet Supplies Expiration.............................................................................................108
How do you return a product?............................................................................................108
Appendix C Printer specifications
Appendix D Regulatory information
FCC statement.....................................................................................................................................116
Shielded cables...................................................................................................................116
Exposure to radio frequency radiation................................................................................116
Other regulatory information................................................................................................................117
Regulatory information for wireless products......................................................................................118
Notice to users in Canada/Note à l'attention des utilisateurs Canadien............................118
Notice to users in Brail/Notificação de Normas de Uso de Dispositivos Sem Fio do
Brasil...................................................................................................................................118
Notice to users in Italy........................................................................................................118
Notice to users in France....................................................................................................118
Notice to users in the European Union...............................................................................119
Declaration of conformity.....................................................................................................................120
Environmental sustainability program.................................................................................................122
Reduction and elimination..................................................................................................122
Power consumption............................................................................................................122
Material safety data sheets.................................................................................................122
Recycling............................................................................................................................123
Product packaging.............................................................................................123
Plastics...............................................................................................................123
Disposal of waste equipment by users in private households in the
European Union ................................................................................................123
HP products and supplies..................................................................................123
Index....................................................................................................................................................................125
vi ENWW

1 Getting started

Thank you for buying the printer. This guide provides details about how to use the printer and to resolve printer and printing problems.
This section contains the following information:
Finding other resources for the product
Accessibility
Understanding the printer parts
ENWW 1

Finding other resources for the product

You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources:
Resource Description Location
Setup poster
Getting started guide
Readme file and release notes
Embedded Web server (network connection)
Toolbox (Microsoft® Windows®)
Provides illustrated setup information. A printed version of the document is
provided with the printer. Also, an electronic version is available as an
®
Adobe
Acrobat® Portable Document Format (PDF) document on the Starter CD.
Provides instructions for setting up the printer and information about the warranty and safety issues.
Provide late-breaking information and troubleshooting tips.
Allows you to view status information, change settings, and manage the printer from any computer on the network.
See Embedded Web server.
Provides information about printhead health and access to printer maintenance services.
See
Toolbox (Windows).
Included as a printed guide in the box with the printer.
Included on the Starter CD.
Available through any standard Web browser.
The Toolbox is normally installed with the printer software, if you choose an installation option that includes it.
Printer-driver onscreen Help (Windows)
HP Printer Utility (Mac OS) The HP Printer Utility contains tools to
HP Instant Support Helps you quickly identify, diagnose,
Control panel Provides status, error, and warning
Provides an explanation of the features in the printer driver.
configure print settings, calibrate the printer, clean the printheads, print the configuration page of the printer, order supplies online, and find support information from the website. You can also configure settings for wireless printing.
See
HP Printer Utility (Mac OS).
and resolve printing problems.
See HP Instant Support.
information about printer operations.
Available from the printer driver.
The HP Printer Utility is normally installed with the printer software.
Available through any standard Web browser or through the Toolbox (Windows).
See Printer lights reference.
2 Chapter 1 Getting started ENWW
Resource Description Location
Logs and reports Provides information about events that
have occurred.
Configuration page Shows printer information (such as the
product name, model number, serial number, and firmware version number), the accessories that are installed (such as the duplex unit), and the number of pages printed from the trays and accessories, as well as the ink level information, and the printhead health status. If the printer is connected to a network, an additional network configuration page is available.
Print quality diagnostic page Diagnoses issues affecting the print
quality of the printer, and helps you decide whether to run any maintenance tools to improve the print quality of your printouts.
HP websites Provide the latest printer software, and
product and support information.
HP telephone support Lists information to contact HP. During
the warranty period, this support is often free of charge.
See Monitor the printer.
See Understanding the configuration
page.
See To print the print quality diagnostic
page.
www.hp.com/support/officejetprok550
www.hp.com
See Obtaining HP telephone support.
ENWW Finding other resources for the product 3

Accessibility

Your HP printer provides a number of features that make it accessible for people with disabilities.
Visual
The printer software is accessible for users with visual impairments or low vision through the use of your operating system's accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the HP printer have simple text or icon labels that convey the appropriate action.
Mobility
For users with mobility impairments, the printer software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.
Support
For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at
www.hp.com/accessibility.
For accessibility information for Macintosh operating systems, visit the Apple web site at
www.apple.com/disability.
4 Chapter 1 Getting started ENWW

Understanding the printer parts

Front view

1 Control panel
2 Output tray
3 Paper guides
4 Tray 1
5 Tray 2 (HP Officejet Pro K550dtn/K550dtwn)
6 Ink cartridge cover
7 Ink cartridges
8 Printheads
9 Printhead latch
10 Top cover
ENWW Understanding the printer parts 5

Control panel

For more information about interpreting control-panel lights, see Printer lights reference.
1 Power button and light
2 Configuration Page button
HP Officejet Pro K550dtn
HP Officejet Pro K550dtwn
3 Cancel button
4 Resume button and light
5 Printhead lights
6 Ink cartridge lights
6 Chapter 1 Getting started ENWW

Back view

1 USB host connector (connects to USB devices such as flash drives) (HP Officejet Pro K550dtwn)
2 Network connector (HP Officejet Pro K550dtn/K550dtwn)
3 USB connector
4 Power input
5 Rear access panel (HP Officejet Pro K550)
6 Optional automatic two-sided printing accessory (duplex unit) (HP Officejet Pro K550dtn/K550dtwn)
ENWW Understanding the printer parts 7
8 Chapter 1 Getting started ENWW
2

Installing the accessories

This section contains the following information:
Installing the duplex unit
Installing tray 2
ENWW 9

Installing the duplex unit

You can print on both sides of a sheet of paper automatically when the optional automatic two-sided printing accessory (duplex unit) is installed on the printer. The duplex unit comes with the HP Officejet Pro K550dtn and HP Officejet Pro K550dtwn printers. For information on using the duplex unit, see
To install a duplex unit
1. Push the buttons on the rear access panel and remove the panel from the printer.
2. Slide the duplex unit into the printer until the unit locks into place. Do not press the buttons on
Printing on both sides (duplexing). See also Accessories for ordering information.
either side of the duplex unit when installing the unit; use them only for removing the unit from the printer.
10 Chapter 2 Installing the accessories ENWW

Installing tray 2

Tray 2 can hold up to 350 sheets of plain paper. It comes with the HP Officejet Pro K550dtn and HP Officejet Pro K550dtwn printers, and is an optional accessory for the HP Officejet Pro K550 printer.
Accessories for ordering information.
See
To install tray 2
1. Unpack the tray, remove the packing tapes and materials, and move the tray to the prepared
location. The surface must be sturdy, level, and located in a well-ventilated area. Allow space around the printer, including 50 mm (2 inches) for ventilation.
2. Turn off the printer, and disconnect the power cord.
3. Set the printer on top of the tray.
CAUTION Be careful to keep your fingers and hands clear of the bottom of the printer.
4. Connect the power cord and turn on the printer.
ENWW Installing tray 2 11
12 Chapter 2 Installing the accessories ENWW

3 Using the printer

This section provides information on media usage for the printer, changing print settings, and performing basic printing tasks.
Selecting print media
Loading media
Configuring trays
Changing print settings
Canceling a print job
Printing on both sides (duplexing)
Printing on special and custom-sized media
ENWW 13

Selecting print media

The printer is designed to work well with most types of office paper. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit HP website
www.hp.com for details on HP media.
at

Tips for selecting and using print media

For the best results, observe the following guidelines.
Always use media that conforms to the printer specifications. See
for supported media.
Load only one type of media at a time into a tray.
For tray 1 and tray 2, load media print-side down and aligned against the right and back edges of
the tray. See
Tray 2 is designed to hold only plain paper.
Do not overload the trays. See
To prevent jams, poor print quality, and other printer problems, avoid the following media:
Multipart forms
Media that is damaged, curled, or wrinkled
Media with cutouts or perforations
Media that is heavily textured, embossed, or does not accept ink well
Media that is too lightweight or stretches easily
Cards and envelopes
Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid
cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged.
Loading media.
Understanding specifications for supported media.
Understanding specifications
Use tightly constructed envelopes, and make sure the folds are sharply creased.
Load envelopes into the printer with the flaps facing up.
Photo paper
Use the Best mode to print photographs. Note that in this mode, printing takes longer and more
memory is required from your computer.
Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause
smearing.
14 Chapter 3 Using the printer ENWW
Transparencies
Insert transparencies with the rough side down and the adhesive strip pointing towards the back
of the printer.
Use the Best mode to print transparencies. This mode provides longer drying time and ensures
that the ink dries completely before the next page is delivered to the output tray. Allowing wet media to stack up may cause smearing.
Custom-sized media
Use only custom-sized media supported by the printer.
If your application supports custom-sized media, set the media size in the application before
printing the document. If not, set the size in the printer driver. You might need to reformat existing documents to print them correctly on custom-sized media.

Understanding specifications for supported media

NOTE Tray 2 comes with the HP Officejet Pro K550dtn and HP Officejet Pro K550dtwn
printers.
Understanding supported sizes
Media size Tray 1 Tray 2
Standard paper sizes
U.S. Letter* (216 by 279 mm; 8.5 by 11 inches)
8.5 by 13 inches (216 by 330 mm; 8.5 by 13 inches)
U.S. Legal* (216 by 356 mm; 8.5 by 14 inches)
A4* (210 by 297 mm; 8.3 by 11.7 inches)
U.S. Executive* (184 by 267 mm; 7.25 by 10.5 inches)
U.S. Statement* (140 by 216 mm; 5.5 by 8.5 inches)
B5* (182 by 257 mm; 7.17 by 10.12 inches)
A5* (148 by 210 mm; 5.8 by 8.3 inches)
Envelopes
Duplex unit
U.S. #10 Envelope (105 by 241 mm; 4.12 by 9.5 inches)
Monarch Envelope (98 by 191 mm; 3.88 by 7.5 inches)
HP Greeting Card Envelope (111 by 152 mm; 4.38 by 6 inches)
ENWW Selecting print media 15
Media size Tray 1 Tray 2
A2 Envelope (111 by 146 mm; 4.37 by 5.75 inches)
DL Envelope (110 by 220 mm; 4.3 by 8.7 inches)
C5 Envelope (162 by 229 mm; 6.4 by 9 inches)
C6 Envelope (114 by 162 mm; 4.5 by 6.4 inches)
Japanese Envelope Chou #3 (120 x 235 mm; 4.7 by 9.3 inches)
Japanese Envelope Chou #4 (90 x 205 mm; 3.5 by 8.1 inches)
Cards
Duplex unit
Index card* (3 by 5 inches; 76.2 by 127 mm)
Index card* (4 by 6 inches; 102 by 152 mm)
Index card* (5 by 8 inches; 127 by 203 mm)
A6 card* (4.13 by 5.83 inches; 105 by 148.5 mm)
Hagaki* (100 by 148 mm; 3.9 by 5.8 inches)
Ofuku Hagaki* (148 by 200 mm; 5.8 by 7.9 inches)
Photo media
Photo media* (3 by 5 inches; 76.2 by 127 mm)
Photo media* (4 by 6 inches; 102 by 152 mm)
Photo media with tear-off tab* (4 by 6 inches; 102 by 152 mm)
Photo media with tear-off tab* (4 by 8 inches; 102 by 203 mm)
Other media
Custom-sized media* between 3 to 8.5 inches wide and 5 to 14 inches long (76.2 to 216 mm wide and 127 to 356 mm long)*
* These media sizes support manual duplex. See Printing on both sides (duplexing).
16 Chapter 3 Using the printer ENWW
Understanding supported media types and weights
Tray Type Weight Capacity
Tray 1 Paper
Transparencies Up to 70 sheets
Photo paper
Labels Up to 100 sheets
Envelopes
Cards
Tray 2 Plain paper only
60 to 105 g/m
2
(16 to 28 lb bond)
2
280 g/m
(75 lb bond)
75 to 90 g/m
2
(20 to 24 lb bond envelope)
Up to 200 g/m
2
(110 lb index)
60 to 105 g/m
2
Up to 250 sheets of plain paper
(25 mm or 1 inch stacked)
(17 mm or 0.67 inch stacked)
Up to 100 sheets
(17 mm or 0.67 inch stacked)
(17 mm or 0.67 inch stacked)
Up to 30 sheets
(17 mm or 0.67 inch stacked)
Up to 80 cards
Up to 350 sheets of plain paper
(35 mm or 1.38 inch stacked)
N.A.
Duplex unit Paper
(16 to 28 lb bond)
60 to 105 g/m
2
(16 to 28 lb bond)
Output tray All supported
media
Up to 150 sheets of plain paper (text
printing)

Setting minimum margins

The document margins must match (or exceed) these margin settings in portrait orientation.
ENWW Selecting print media 17
Media (1) Left margin (2) Right margin (3) Top margin (4) Bottom
margin*
U.S. Letter, U.S. Legal, A4, U.S. Executive, U.S. Statement, 8.5 x 13 inch, B5, A5, cards, custom-sized media, photo media
Envelopes 16.5 mm (0.65
3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch)
inch)
16.5 mm (0.65 inch)
3.3 mm (0.13 inch) 3.3 mm (0.13 inch)
* To achieve this margin setting on a computer running Windows, click the Effects tab in the printer driver, and select Minimize Margins.
NOTE When you are using the duplex unit, the minimum top and bottom margins must
match or exceed 12 mm (0.47 inch).
18 Chapter 3 Using the printer ENWW

Loading media

This section provides instructions for loading media into the printer.
To load tray 1 or tray 2
1. Pull the tray out of the printer by grasping under the front of the tray.
2. For paper longer than 11 inches (279 mm), lift the front cover of the tray (see shaded tray part)
and lower the front of the tray.
3. Insert the paper print-side down along the right of the tray. Make sure the stack of paper aligns
with the right and back edges of the tray, and does not exceed the line marking in the tray.
NOTE Tray 2 can be loaded only with plain paper.
4. Slide the paper guides in the tray to adjust them for the size that you have loaded.
ENWW Loading media 19
5. Gently reinsert the tray into the printer.
CAUTION If you have loaded legal-size or longer media, keep the front of the tray
lowered. Damage to the media or printer might result if you raise the front of the tray with this longer media loaded.
6. Pull out the extension on the output tray.
20 Chapter 3 Using the printer ENWW

Configuring trays

By default, the printer draws media from tray 1. If tray 1 is empty, the printer draws media from tray 2 (if it is installed and loaded with media). You can change this default behavior using the following features.
Tray Lock: Use this feature to protect special media such as letterhead or preprinted media from
accidental use. If the printer runs out of paper while printing a document, it will not use paper from a locked tray to complete the print job.
Default Tray: Use this feature to determine the first tray from which the printer draws media.
NOTE To use the tray lock and default tray settings, you must select the automatic tray
selection option in the printer software. If the printer is on a network and you set a default tray, the setting will affect all users of the printer.
Tray 2 is designed to hold only plain paper.
To configure the trays
1. Make sure the printer is turned on.
2. Perform one of the following:
a. Embedded Web server: Click the Settings tab and click Paper Handling in the left panel.
b. Printer driver (Windows): Click the Services tab. For Windows 2000, Windows XP, and
Windows Server 2003, click the Service this Device button (this option is available only if the Toolbox is installed), and then click the Printer Services tab. Click Paper Handling.
c. Toolbox (Windows): Click the Printer Services tab and click Paper Handling.
d. HP Printer Utility (Mac OS): Click Trays Configuration from the Printer Settings panel.
3. Change the desired tray settings, and click OK or Apply.
The following table lists possible ways you can use the tray settings to meet your printing needs.
I want to... Follow these steps
Load both trays with the same media, and have the printer pick media from one tray if the other one is empty.
Have both special media (such as transparencies or letterhead) and plain paper loaded in the trays.
Load media in both trays but have the printer pick media from a specific tray first.
1. Load media in tray 1 and tray 2. See Loading media.
2. Make sure tray lock is disabled.
1. Load special media in tray 1 and plain paper in tray 2.
2. Make sure tray lock is set to tray 1.
1. Load media in tray 1 and tray 2.
2. Make sure default tray is set to the desired tray.
ENWW Configuring trays 21

Changing print settings

You can change print settings (such as paper size or type) from an application or the printer driver. Changes made from an application take precedence over changes made from the printer driver. However, after the application is closed, the settings return to the defaults configured in the printer driver.
NOTE To set print settings for all print jobs, make the changes in the printer driver.
For more information about the features of the Windows printer driver, see the online help of the printer driver. For more information about printing from a specific application, see the documentation of that application.

To change settings from an application for current jobs (Windows)

1. Open the document that you want to print.
2. On the File menu, click Print, and then click Setup, Properties, or Preferences. (Specific
options may vary depending on the application you are using.)
3. Change any desired settings, and click OK, Print, or a similar command.

To change default settings for all future jobs (Windows)

1. Click Start, point to Settings, and then click Printers or Printers and Faxes.
2. Right-click the printer icon, and then click Properties, Document Defaults, or Printing
Preferences.
3. Change any desired settings and click OK.

To change settings (Mac OS)

1. On the File menu, click Page Setup.
2. Change any desired settings (such as paper size) and click OK.
3. On the File menu, click Print to open the printer driver.
4. Change any desired settings (such as media type), and click OK or Print.
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