HP Officejet Pro 7720 User Guide
HP OiceJet Pro 7720 Wide Format All-inOne series
User Guide
Copyright information
HP Company notices
Acknowledgements
© Copyright 2018 HP Development Company,
L.P.
The information contained in this document is
subject to change without notice.
All rights reserved. Reproduction, adaptation,
or translation of this material is prohibited
without prior written permission of HP, except
as allowed under copyright laws.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Microsoft and Windows are either registered
trademarks or trademarks of Microsoft
Corporation in the United States and/or other
countries.
ENERGY STAR and the ENERGY STAR mark are
registered trademarks owned by the U.S.
Environmental Protection Agency.
Mac, OS X, and AirPrint are trademarks of Apple
Inc., registered in the U.S. and other countries.
Safety information
Always follow basic safety precautions when
using this product to reduce risk of injury from
re or electric shock.
- Read and understand all instructions in the
documentation that comes with the printer.
- Observe all warnings and instructions marked
on the product.
- Unplug this product from wall outlets before
cleaning.
- Do not install or use this product near water,
or when you are wet.
- Install the product securely on a stable
surface.
- Install the product in a protected location
where no one can step on or trip over the line
cord, and the line cord cannot be damaged.
- If the product does not operate normally, see
Solve a problem.
- There are no user-serviceable parts inside.
Refer servicing to qualied service personnel.
Table of contents
1 How do I? ...................................................................................................................................................... 1
2 Get started .................................................................................................................................................... 2
Accessibility ............................................................................................................................................................ 2
HP EcoSolutions (HP and the Environment) .......................................................................................................... 2
Manage power ..................................................................................................................................... 3
Quiet Mode ........................................................................................................................................... 4
Optimize Printing Supplies .................................................................................................................. 5
Understand the printer parts ................................................................................................................................. 5
Top and front view ............................................................................................................................... 6
Printing supplies area .......................................................................................................................... 6
Back view ............................................................................................................................................. 7
Use the printer control panel ................................................................................................................................. 7
Lift the control panel ........................................................................................................................... 7
Overview of buttons and lights ........................................................................................................... 8
Control panel display icons ................................................................................................................. 9
Change printer settings ..................................................................................................................... 10
Dashboard ......................................................................................................................................... 10
Paper basics ......................................................................................................................................................... 11
Recommended papers for printing ................................................................................................... 11
Order HP paper supplies ................................................................................................................... 12
Tips for selecting and using paper .................................................................................................... 12
Load paper ........................................................................................................................................................... 13
Load an original on the scanner glass ................................................................................................................. 25
Load an original in the document feeder ............................................................................................................ 25
Update the printer ............................................................................................................................................... 26
Open the HP printer software (Windows) ............................................................................................................ 27
Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device ............. 27
Turn the printer o .............................................................................................................................................. 28
3 Print ........................................................................................................................................................... 29
Print documents .................................................................................................................................................. 29
Print brochures .................................................................................................................................................... 30
Print on envelopes ............................................................................................................................................... 31
Print photos ......................................................................................................................................................... 32
Print on special and custom-size paper .............................................................................................................. 33
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Print on both sides (duplexing) ........................................................................................................................... 35
Print using the HP Smart app .............................................................................................................................. 36
Print with mobile devices .................................................................................................................................... 36
Print from mobile devices ................................................................................................................. 36
Tips for successful printing ................................................................................................................................. 37
4 Copy and scan .............................................................................................................................................. 40
Copy ..................................................................................................................................................................... 40
Scan ...................................................................................................................................................................... 40
Scan to a computer ............................................................................................................................ 41
Scan to email ..................................................................................................................................... 42
Set up Scan to Email ....................................................................................................... 42
Scan a document or photo to email ................................................................................ 43
Change account settings ................................................................................................. 43
Scan using HP Smart ......................................................................................................................... 44
Scan from a Windows 10 device ..................................................................................... 44
Scan from an Android or iOS device ................................................................................ 45
Scan using Webscan .......................................................................................................................... 46
Scanning documents as editable text ............................................................................................... 46
Scan documents as editable text ................................................................................... 46
Guidelines for scanning documents as editable text ..................................................... 47
Create a new scan shortcut (Windows) ............................................................................................. 48
Change scan settings (Windows) ...................................................................................................... 48
Tips for copy and scan success ............................................................................................................................ 49
5 Fax ............................................................................................................................................................. 50
Send a fax ............................................................................................................................................................ 50
Send a standard fax .......................................................................................................................... 50
Send a standard fax from the computer ........................................................................................... 51
Send a fax from a phone ................................................................................................................... 52
Send a fax using monitor dialing ...................................................................................................... 52
Send a fax using printer memory ...................................................................................................... 53
Send a fax to multiple recipients ...................................................................................................... 53
Send a fax in Error Correction Mode ................................................................................................. 54
Receive a fax ........................................................................................................................................................ 54
Receive a fax manually ...................................................................................................................... 55
Set up backup fax .............................................................................................................................. 55
Reprint received faxes from memory ............................................................................................... 56
Forward faxes to another number .................................................................................................... 56
Set automatic reduction for incoming faxes .................................................................................... 57
Block unwanted fax numbers ........................................................................................................... 57
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Set up phone book contacts ................................................................................................................................ 58
Create and edit a phone book contact .............................................................................................. 58
Create and edit a group phone book contact .................................................................................... 59
Delete phone book contacts ............................................................................................................. 59
Change fax settings ............................................................................................................................................. 60
Congure the fax header ................................................................................................................... 60
Set the answer mode (Auto answer) ................................................................................................. 60
Set the number of rings before answering ....................................................................................... 61
Change the answer ring pattern for distinctive ring ......................................................................... 61
Set the dial type ................................................................................................................................ 62
Set the redial options ........................................................................................................................ 62
Set the fax speed ............................................................................................................................... 63
Set the fax sound volume ................................................................................................................. 63
Fax and digital phone services ............................................................................................................................ 63
Fax on Voice over Internet Protocol .................................................................................................................... 64
Use reports .......................................................................................................................................................... 64
Print fax conrmation reports .......................................................................................................... 65
Print fax error reports ....................................................................................................................... 65
Print and view the fax log ................................................................................................................. 66
Clear the fax log ................................................................................................................................ 66
Print the details of the last fax transaction ...................................................................................... 66
Print a Caller ID Report ...................................................................................................................... 66
View the Call History ......................................................................................................................... 67
Additional fax setup ............................................................................................................................................ 67
Set up faxing (parallel phone systems) ............................................................................................ 67
Select the correct fax setup for your home or oice ..................................................... 68
Case A: Separate fax line (no voice calls received) ......................................................... 70
Case B: Set up the printer with DSL ................................................................................ 71
Case C: Set up the printer with a PBX phone system or an ISDN line ............................. 72
Case D: Fax with a distinctive ring service on the same line .......................................... 72
Case E: Shared voice/fax line .......................................................................................... 73
Case F: Shared voice/fax line with voice mail ................................................................. 75
Case G: Fax line shared with computer modem (no voice calls received) ...................... 75
Set up the printer with a computer dial-up modem .................................... 76
Set up the printer with a computer DSL/ADSL modem ................................ 77
Case H: Shared voice/fax line with computer modem ................................................... 78
Shared voice/fax with computer dial-up modem ........................................ 78
Shared voice/fax with computer DSL/ADSL modem .................................... 79
Case I: Shared voice/fax line with answering machine .................................................. 81
Case J: Shared voice/fax line with computer modem and answering machine ............. 82
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Shared voice/fax line with computer dial-up modem and answering
machine ........................................................................................................ 82
Shared voice/fax line with computer DSL/ADSL modem and answering
machine ........................................................................................................ 84
Case K: Shared voice/fax line with computer dial-up modem and voice mail ............... 85
Test fax setup .................................................................................................................................... 87
6 Web Services ............................................................................................................................................... 88
What are Web Services? ....................................................................................................................................... 88
Set up Web Services ............................................................................................................................................. 88
Use Web Services ................................................................................................................................................. 89
HP ePrint ............................................................................................................................................ 90
Print apps .......................................................................................................................................... 90
Remove Web Services .......................................................................................................................................... 91
7 Work with cartridges ................................................................................................................................... 92
Information on cartridges and the printhead ..................................................................................................... 92
Check the estimated ink levels ............................................................................................................................ 93
Replace the cartridges ......................................................................................................................................... 93
Order cartridges ................................................................................................................................................... 94
Store printing supplies ........................................................................................................................................ 95
Anonymous usage information storage .............................................................................................................. 95
Cartridge warranty information .......................................................................................................................... 96
8 Network setup ............................................................................................................................................. 97
Set up the printer for wireless communication ................................................................................................... 97
Before you begin ............................................................................................................................... 97
Set up the printer on your wireless network .................................................................................... 98
Connect your printer by using the HP Smart app ............................................................................. 98
Change the connection type ............................................................................................................. 98
Test the wireless connection ........................................................................................................... 100
Turn on or o the wireless capability of the printer ....................................................................... 100
Change network settings .................................................................................................................................. 100
Use Wi-Fi Direct ................................................................................................................................................. 102
9 Printer management tools .......................................................................................................................... 105
Toolbox (Windows) ............................................................................................................................................ 105
HP Utility (OS X and macOS) .............................................................................................................................. 105
Embedded web server ....................................................................................................................................... 105
About cookies .................................................................................................................................. 106
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Open the embedded web server ..................................................................................................... 106
Embedded web server cannot be opened ...................................................................................... 107
10 Solve a problem ....................................................................................................................................... 108
Jams and paper-feed issues .............................................................................................................................. 108
Clear a paper jam ............................................................................................................................. 108
Read general instructions in the Help for clearing paper jams .................................... 109
Clear a print carriage jam ................................................................................................................ 113
Read general instructions in the Help for clearing a print carriage jams .................... 113
Learn how to avoid paper jams ....................................................................................................... 113
Solve paper-feed problems ............................................................................................................. 114
Printing issues ................................................................................................................................................... 114
Fix problems with page not printing (unable to print) ................................................................... 114
Read general instructions in the Help for unable to print issues ................................ 115
Fix print quality issues .................................................................................................................... 119
Read general instructions in the Help for resolving print quality issues ..................... 119
Copy issues ........................................................................................................................................................ 122
Scan issues ........................................................................................................................................................ 122
Fax issues ........................................................................................................................................................... 122
Run the fax test ............................................................................................................................... 123
What to do if the fax test failed ...................................................................................................... 123
Troubleshoot fax problems ............................................................................................................. 127
Read general instructions in the Help for specic fax problems ................................................... 127
The display always shows Phone O Hook .................................................................. 127
The printer is having problems sending and receiving faxes ...................................... 127
The printer cannot receive faxes, but can send faxes .................................................. 129
The printer cannot send faxes, but can receive faxes .................................................. 130
Fax tones are recorded on my answering machine ...................................................... 130
The computer cannot receive faxes (HP Digital Fax) ................................................... 130
Network and connection issues ........................................................................................................................ 130
Fix wireless connection ................................................................................................................... 131
Find network settings for wireless connection .............................................................................. 131
Fix Wi-Fi Direct connection ............................................................................................................. 131
Fix Ethernet connection .................................................................................................................. 132
Printer hardware issues ..................................................................................................................................... 132
Get help from the printer control panel ............................................................................................................ 133
Get help from the HP Smart app ....................................................................................................................... 133
Understand printer reports ............................................................................................................................... 133
Printer status report ....................................................................................................................... 133
Network conguration page ........................................................................................................... 134
Print quality report .......................................................................................................................... 134
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Wireless test report ......................................................................................................................... 134
Web access test report .................................................................................................................... 134
Solve problems using Web Services .................................................................................................................. 134
Maintain the printer ........................................................................................................................................... 135
Clean the scanner glass .................................................................................................................. 135
Clean the exterior ............................................................................................................................ 136
Clean the document feeder ............................................................................................................. 136
Maintain the printhead and cartridges ........................................................................................... 137
Restore original factory defaults and settings ................................................................................................. 138
HP support ......................................................................................................................................................... 139
Appendix A Technical information ................................................................................................................. 141
Specications ..................................................................................................................................................... 141
Regulatory notices ............................................................................................................................................. 143
Regulatory model identication number ....................................................................................... 144
FCC statement ................................................................................................................................. 144
Noise emission statement for Germany ......................................................................................... 144
European Union Regulatory Notice ................................................................................................. 144
Products with wireless functionality ............................................................................ 145
Declaration of conformity ............................................................................................................... 146
Visual display workplaces statement for Germany ........................................................................ 147
Notice to users of the U.S. telephone network: FCC requirements ................................................ 148
Notice to users of the Canadian telephone network ...................................................................... 149
Notice to users of the German telephone network ........................................................................ 149
Australia wired fax statement ........................................................................................................ 149
Regulatory information for wireless products ............................................................................... 150
Exposure to radio frequency radiation ......................................................................... 150
Notice to users in Brazil ................................................................................................ 150
Notice to users in Canada ............................................................................................. 150
Notice to users in Taiwan .............................................................................................. 151
Notice to users in Mexico .............................................................................................. 151
Environmental product stewardship program .................................................................................................. 151
Eco-Tips ........................................................................................................................................... 152
European Union Commission Regulation 1275/2008 .................................................................... 152
Paper ............................................................................................................................................... 152
Plastics ............................................................................................................................................ 152
Safety data sheets .......................................................................................................................... 152
Recycling program .......................................................................................................................... 152
HP inkjet supplies recycling program ............................................................................................. 153
Power consumption ........................................................................................................................ 153
Disposal of waste equipment by users ........................................................................................... 153
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Waste disposal for Brazil ................................................................................................................ 153
Chemical substances ....................................................................................................................... 154
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) ............... 155
The Table of Hazardous Substances/Elements and their Content (China) .................................... 156
Restriction of hazardous substance (Ukraine) ............................................................................... 156
Restriction of hazardous substance (India) .................................................................................... 156
Restriction on hazardous substances statement (Turkey) ............................................................ 157
EPEAT ............................................................................................................................................... 157
SEPA Ecolabel User Information (China) ......................................................................................... 157
China Energy Label for Printer, Fax and Copier ............................................................................... 157
Battery disposal in Taiwan .............................................................................................................. 158
European Union Battery Directive .................................................................................................. 158
Battery notice for Brazil .................................................................................................................. 158
California Perchlorate Material Notice ............................................................................................ 158
Index ........................................................................................................................................................... 159
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1 How do I?
● Get started
● Print
●
Copy and scan
● Fax
● Web Services
● Work with cartridges
● Network setup
● Printer management tools
● Solve a problem
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2 Get started
This guide provides details about how to use the printer and how to resolve problems.
●
Accessibility
●
HP EcoSolutions (HP and the Environment)
●
Understand the printer parts
●
Use the printer control panel
●
Paper basics
●
Load paper
●
Load an original on the scanner glass
●
Load an original in the document feeder
●
Update the printer
●
Open the HP printer software (Windows)
●
Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device
●
Turn the printer o
Accessibility
The printer provides a number of features that make it accessible for people with disabilities.
● Visual
The HP software is accessible for users with visual impairments or low vision by using your operating
system's accessibility options and features. The software also supports most assistive technology such
as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored
buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate
action.
● Mobility
For users with mobility impairments, the HP software functions can be executed through keyboard
commands. The HP software also supports Windows accessibility options such as StickyKeys,
ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides
can be operated by users with limited strength and reach.
For more information about accessibility solutions for HP products, visit the HP Accessibility and Aging
website (www.hp.com/accessibility).
For accessibility information for OS X, visit the Apple website at www.apple.com/accessibility.
HP EcoSolutions (HP and the Environment)
HP is committed to helping you optimize your environmental footprint and empowering you to print
responsibly—at home or in the oice.
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For more detailed information about environmental guidelines that HP follows during the manufacturing
process, see Environmental product stewardship program. For more information about HP's environmental
initiatives, visit www.hp.com/ecosolutions.
●
Manage power
●
Quiet Mode
●
Optimize Printing Supplies
Manage power
Use Sleep Mode, Auto-O and Schedule Printer On/O to conserve electricity.
Sleep mode
Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode
after ve minutes of inactivity.
Use the following instructions to change the period of inactivity before the printer sleeps.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, touch .
2. Touch Sleep Mode, and then touch the desired option.
Auto-O
This feature turns the printer o after 8 hours of inactivity to help reduce energy use. Auto-O turns the
printer o completely, so you must use the Power button to turn on the printer again.
If your printer supports this energy saving feature, Auto-O is automatically enabled or disabled depending
on printer capabilities and connection options. Even when Auto-O is disabled, the printer enters Sleep mode
after 5 minutes of inactivity to help reduce energy use.
● Auto-O is enabled when the printer is turned on, if the printer does not have network, fax or Wi-Fi
Direct capability, or is not using these capabilities.
● Auto-O is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer
with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.
Schedule On and O
Use this feature to automatically turn the printer on or o on selected days. For example, you can schedule
the printer to turn on at 8 a.m. and turn o at 8 p.m. from Monday to Friday. In this way, you save energy
during the night and weekends.
Use the following instructions to schedule the day and time for On and O.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, touch .
2. Touch Schedule Printer On/O.
3. You can touch Schecule On/O to get to the time settings after setting one of these to ON.
4. Touch the desired option, and follow the onscreen messages to set the day and time to turn the printer
o and on.
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CAUTION: Always turn the printer o properly, using either Schedule O or (the Power button) located
on the front left side of the printer.
If you improperly turn the printer o, the print carriage might not return to the correct position, causing
problems with the cartridges and print quality issues.
Never turn o the printer when cartridges are missing. HP recommends that you replace any missing
cartridges as soon as possible to avoid print quality issues, possible extra ink usage from the remaining
cartridges, or damage to the ink system.
Quiet Mode
Quiet Mode slows down printing to reduce overall noise without aecting print quality. It only works when
printing on plain paper. Additionally, Quiet Mode is disabled if you are printing using the best or presentation
print quality. To reduce printing noise, turn on Quiet Mode. To print at normal speed, turn Quiet Mode o.
Quiet Mode is o by default.
NOTE: Quiet Mode does not work if you print photos or envelopes.
You can create a schedule by selecting the time when the printer prints in Quiet Mode. For example, you can
schedule the printer to be in Quiet Mode from 10 p.m. to 8 a.m. everyday.
To turn on Quiet Mode from the printer control panel
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
2. Touch Quiet Mode .
3. Touch the toggle button next to Quiet Mode to turn it on.
To create a schedule for Quiet Mode from the printer control panel
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
2. Touch Quiet Mode .
3. Turn on Quiet Mode .
4. Touch the toggle button next to Schedule to turn it on, and then change the start time and end time of
the schedule.
To turn on Quiet Mode while the printer is printing
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then select the current print job in progress.
2. On the printing screen, touch (Quiet Mode) to turn it on.
NOTE: Quiet Mode is turned on only after the current page is printed and is only used for the current print
job.
To turn Quiet Mode on or o from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows).
2. Click Quiet Mode .
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3. Select On or O .
4. Click Save Setting.
To turn Quiet Mode on or o from the printer software (OS X and macOS)
1. Open HP Utility.
NOTE: HP Utility is located in the HP folder in the Applications folder.
2. Select the printer.
3. Click Quiet Mode .
4. Select On or O .
5. Click Apply Now.
To turn Quiet Mode on or o from the Embedded Web Server (EWS)
1. Open the EWS. For more information, see Open the embedded web server.
2. Click the Settings tab.
3. In the Preferences section, select Quiet Mode , and then select On or O .
4. Click Apply.
Optimize Printing Supplies
To optimize printing supplies such as ink and paper, try the following:
● Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit
www.hp.com/recycle.
● Optimize paper usage by printing on both sides of the paper.
● Change the print quality in the printer driver to a draft setting. The draft setting uses less ink.
● Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.
Understand the printer parts
This section contains the following topics:
●
Top and front view
●
Printing supplies area
●
Back view
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Top and front view
1 Document feeder
2 Document feeder paper-width guides
3 Document feeder tray
4 Scanner lid
5 Scanner glass
6 Cartridge access door
7 Output tray
8 Output tray extension
9 Input tray
10 Power button
11 Control panel display
Printing supplies area
1 Printhead
2 Cartridges
3 Cartridge access door
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NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage.
Avoid removing supplies for extended periods of time. Do not turn the printer o when a cartridge is missing.
Back view
1 Fax port (2-EXT)
2 Fax port (1-LINE)
3 Ethernet network port
4 Rear USB port
5 Power input
6 Rear access panel
Use the printer control panel
This section contains the following topics:
●
Lift the control panel
●
Overview of buttons and lights
●
Control panel display icons
●
Change printer settings
●
Dashboard
Lift the control panel
You can move the control panel for easier use.
● Use the handle at the bottom left of the control panel to slowly lift or lower it.
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NOTE: Return the control panel to its original position by pushing down the left side until it is back in
place.
Overview of buttons and lights
The following diagram and related table provide a quick reference to the printer control panel features.
Label Name and Description
1 Home button: Returns to the home screen from any other screen.
2 Control panel display: Touch the screen to select menu options, or scroll through the menu items. For information about the icons
that appear on the display, see Control panel display icons.
3 Wireless light: Indicates the status of the printer's wireless connection.
● Solid blue light indicates that wireless connection has been established and you can print.
● Slow blinking light indicates that wireless is on, but the printer is not connected to a network. Make sure your printer is
within the range of wireless signal.
● Fast blinking light indicates wireless error. Refer to the message on the printer display.
● If the wireless light is o, wireless is turned o.
4 Back button: Returns to the previous menu.
5 Help button: Opens the Help menu when on the Home screen, or shows contextual help content if it is available for the current
operation when on other screens.
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Control panel display icons
Icon Purpose
Copy: Opens the Copy menu where you can select a copy type or change the copy settings.
Scan: Opens the Scan menu where you can select a destination for your scan.
Apps: Access the apps from your printer.
Fax: Displays a screen where you can send a fax, or change fax settings.
Setup: Displays the setup screen for changing preferences, network setup, Wi-Fi Direct, Web Services setup, fax
setup, and other maintenance settings and generating reports.
Wireless: Displays wireless status and menu options. For more information, see Set up the printer for wireless
communication.
NOTE: (Ethernet) and (Wireless) will not be displayed at the same time. Showing the Ethernet icon or
the wireless icon depends on the way your printer is connected to the network. If the network connection of the
printer has not been set up, then the printer control panel display shows (Wireless) by default.
Ethernet: Shows that an Ethernet network connection exists and also provides easy access to the the network
status screen.
HP ePrint: Displays the Web Services Summary menu, where you can check ePrint status details, change ePrint
settings, or view the printer email address. For more information, see HP ePrint .
Wi-Fi Direct: Displays the status, name, and password for Wi-Fi Direct, and the number of devices connected. You
can also change settings and print a guide.
Ink: Displays the estimated ink levels.
NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink
alert, consider having a replacement cartridge available to avoid possible printing delays. You do not have to
replace the cartridges until prompted to do so.
Fax Status: Displays status information for the Auto Answer function, fax logs, and the fax sound volume.
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Icon Purpose
HP EcoSolutions: Displays a screen where you can congure some of the printer's environmental features.
Help: Opens the Help menu where you can view How To videos, printer feature information, and tips.
Change printer settings
Use the control panel to change the printer functions and settings, print reports, or get help for the printer.
TIP: If the printer is connected to a computer, you can also change the printer settings using the printer
management tools in the software.
For more information about these tools, see Printer management tools.
To change settings for a function
The Home screen of the control panel display shows the available functions for the printer.
1. From the Home screen, select a desired function such as Copy or Scan .
2. After selecting a function, touch ( Settings ), scroll through the available settings, and then touch
the setting you want to change.
3. Follow the prompts on the control panel display to change the settings.
Touch (Home) to return to the Home screen.
TIP:
To change the printer settings
To change the printer settings or print reports, use the options available on the Setup menu.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
2. Touch and scroll through the screens.
3. Touch the screen items to select screens or options.
Touch (Home) to return to the Home screen.
TIP:
Dashboard
The Dashboard on the printer control panel lets you access the icons on the display, check the status of the
printer, or monitor and manage current and scheduled printer tasks.
To open the Dashboard, touch or swipe down the tab at the top of a screen on the control panel.
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Paper basics
The printer is designed to work well with most types of oice paper. It is best to test a variety of print paper
types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
www.hp.com for more information about HP paper.
HP recommends plain papers with the ColorLok logo for printing everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of
reliability and print quality, and produce documents with crisp, vivid color, bolder blacks,
and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in
a variety of weights and sizes from major paper manufacturers.
This section contains the following topics:
●
Recommended papers for printing
●
Order HP paper supplies
●
Tips for selecting and using paper
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specically designed for the type
of project you are printing.
Depending on your country/region, some of these papers might not be available.
Photo printing
● HP Advanced Photo Paper
● HP Everyday Photo Paper
This glossy photo paper features an instant-dry nish for easy handling without smudging. It resists
water, smears, ngerprints, and humidity. Your prints have a look and feel comparable to a storeprocessed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches),
13 x 18 cm (5 x 7 inches), 11 x 17 inches. It is acid-free for longer lasting documents.
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This
aordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper
with any inkjet printer. It is available in glossy nish in several sizes, including A4, 8.5 x 11 inches, 5 x 7
inches and 4 x 6 inches 10 x 15 cm. It is acid-free for longer lasting documents.
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Business documents
● HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matte
These paper are heavy two-sided matte paper perfect for presentation, proposals, reports, and
newsletters. They are heavyweight for an impressive look and feel.
● HP Brochure Paper Glossy or HP Professional Paper Glossy
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
● HP Brochure Paper Matte or HP Professional Paper Matte
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
Everyday printing
All the papers are listed below for everyday printing feature ColorLok Technology for less smearing, bolder
blacks, and vivid colors.
● HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for twosided color usage with no show-through, which makes it ideal for newsletters, reports, and yers.
● HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more
substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer
lasting documents.
● HP Oice Paper
HP Oice Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other
everyday documents. It is acid-free for longer lasting documents.
Order HP paper supplies
The printer is designed to work well with most types of oice paper. Use HP paper for optimum print quality.
To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are
available in English only.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality,
and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers.
Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
Tips for selecting and using paper
For the best results, observe the following guidelines.
● Load only one type and one size of paper at a time into a tray or document feeder.
● Make sure the paper is loaded correctly when loading from the input tray or document feeder.
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● Do not overload the tray or document feeder.
● To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the
tray or document feeder:
– Multipart forms
– Media that is damaged, curled, or wrinkled
– Media with cutouts or perforations
– Media that is heavily textured, embossed, or does not accept ink well
– Media that is too lightweight or stretches easily
– Media that contains staples or clips
Load paper
To load standard paper
1. Pull out the input tray completely with both hands.
NOTE: If there is other paper in the input tray, remove the paper before loading a dierent paper type
or size.
2. Slide the paper guides towards the edges of the tray as far as possible.
● To slide the paper-width guides, press the button on the left paper-width guide and slide the guide
at the same time.
● To slide the paper-length guide, press the button on the paper-length guide and slide the guide at
the same time.
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3. Insert the paper in portrait orientation and with the side to be printed facing down.
Make sure the stack of paper is aligned with the appropriate paper size lines on the front of the tray.
Also, make sure the stack of paper does not exceed the stack height marking on the right edge of the
tray.
NOTE: Do not load paper while the printer is printing.
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4. Adjust the paper-width guides and the paper-length guide until they touch the edge of the stack of
paper.
NOTE: Before inserting the input tray, check the gap in the printer where the input tray was and
remove any paper.
5. Close the input tray cover and reinsert the input tray into the printer.
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6. Pull out the output tray extension as shown.
To load B-size paper
1. Pull out the input tray completely with both hands.
NOTE: If there is other paper in the input tray, remove the paper before loading a dierent paper type
or size.
2. Press the button near the front right of the tray, and pull out the input tray extension.
NOTE: You might need to open the input tray cover to extend the tray.
3. Slide the paper guides towards the edges of the tray as far as possible.
● To slide the paper-width guides, press the button on the left paper-width guide and slide the guide
at the same time.
● To slide the paper-length guide, press the button on the paper-length guide and slide the guide at
the same time.
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4. Insert the paper in portrait orientation and with the side to be printed facing down.
Make sure the stack of paper is aligned with the appropriate paper size lines on the front of the tray.
Also, make sure the stack of paper does not exceed the stack height marking on the left edge of the tray.
NOTE: Do not load paper while the printer is printing.
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