HP Officejet 8000 User Manual

OFFICEJET PRO 8000

User Guide

A811

HP Officejet Pro 8000 (A811) printer series

User Guide

Hewlett-Packard Company notices

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Windows, Windows XP, and Windows Vista are U.S. registered trademarks of Microsoft Corporation.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1. Read and understand all instructions in the documentation that comes with the printer.

2. Observe all warnings and instructions marked on the product.

3. Unplug this product from wall outlets before cleaning.

4. Do not install or use this product near water, or when you are wet.

5. Install the product securely on a stable surface.

6. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

7. If the product does not operate normally, see

8. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Solve a problem.

1 Get started

Accessibility ...............................................................................................................................5

Eco-Tips .....................................................................................................................................6

Understand the printer parts ......................................................................................................6

Front view ............................................................................................................................6

Control panel .......................................................................................................................7

Back view .............................................................................................................................8

Find the printer model number ..................................................................................................8

Select print media ......................................................................................................................8

Recommended papers for printing and copying ..................................................................9

Recommended papers for photo printing ..........................................................................10

Tips for selecting and using media ....................................................................................10

Load media ..............................................................................................................................11

Load standard-size media .................................................................................................11

Load envelopes .................................................................................................................13

Load cards and photo paper ..............................................................................................14

Load transparencies ..........................................................................................................14

Load custom-size media ....................................................................................................15

Configure trays ........................................................................................................................16

Change print settings ...............................................................................................................17

To change settings from an application for current jobs (Windows) ..................................17

To change default settings for all future jobs (Windows) ...................................................17

To change settings (Mac OS X) ........................................................................................17

Install the accessories .............................................................................................................18

Install the duplexer ............................................................................................................18

Install Tray 2 ......................................................................................................................18

Turn on accessories in the print driver ..............................................................................18

To turn on accessories on Windows computers ..........................................................19

To turn on accessories on Macintosh computers ........................................................19

Turn the printer off ...................................................................................................................19

2Print

Print documents .......................................................................................................................20

Print documents (Windows) ...............................................................................................21

Print documents (Mac OS X) .............................................................................................21

Print brochures ........................................................................................................................21

Print brochures (Windows) ................................................................................................21

Print brochures (Mac OS X) ...............................................................................................22

Print on envelopes ...................................................................................................................22

Print on envelopes (Windows) ...........................................................................................22

Print on envelopes (Mac OS X) .........................................................................................22

Print photos .............................................................................................................................23

Print photos on photo paper (Windows) ............................................................................23

Print photos on photo paper (Mac OS X) ..........................................................................23

Print on special and custom-size paper ...................................................................................23

Print on special or custom-size paper (Mac OS X) ............................................................24

3 Work with ink cartridges

Information on ink cartridges and the printheads ....................................................................26

Check the estimated ink levels ................................................................................................27

Replace the ink cartridges .......................................................................................................27

Store printing supplies .............................................................................................................29

Store ink cartridges ............................................................................................................29

Store printheads ................................................................................................................29

4 Solve a problem

HP support ...............................................................................................................................30

Obtain electronic support ...................................................................................................30

HP support by phone .........................................................................................................31

Before you call .............................................................................................................31

Phone support period ..................................................................................................32

Telephone support numbers ........................................................................................32

After the phone support period ....................................................................................32

General troubleshooting tips and resources ............................................................................32

Solve printing problems ...........................................................................................................33

The printer shuts down unexpectedly ................................................................................33

Alignment fails ...................................................................................................................33

The printer is not responding (nothing prints) ....................................................................33

Printer takes a long time to print ........................................................................................34

Blank or partial page printed ..............................................................................................34

Something on the page is missing or incorrect ..................................................................35

Placement of the text or graphics is wrong ........................................................................35

Solve print quality problems ....................................................................................................36

General print quality troubleshooting .................................................................................36

Meaningless characters print .............................................................................................37

Ink is smearing ...................................................................................................................37

Ink is not filling the text or graphics completely .................................................................38

Output is faded or dull colored ...........................................................................................38

Colors are printing as black and white ...............................................................................38

Wrong colors are printing ..................................................................................................38

Printout shows bleeding colors ..........................................................................................39

Colors do not line up correctly ...........................................................................................39

Text or graphics are streaked ............................................................................................39

Something on the page is missing or incorrect ..................................................................39

Printhead maintenance ......................................................................................................40

To check printhead health ...........................................................................................40

To print the print quality diagnostic page .....................................................................40

To align the printheads ................................................................................................42

To calibrate the linefeed ..............................................................................................42

To clean the printheads ...............................................................................................43

To clean the printhead contacts manually ...................................................................43

To replace the printheads ............................................................................................46

Contents

Solve paper-feed problems .....................................................................................................48

Solve printer management problems .......................................................................................50

Embedded Web server cannot be opened ........................................................................50

Troubleshoot installation issues ..............................................................................................51

Hardware installation suggestions .....................................................................................51

HP software installation suggestions .................................................................................51

Solve network problems ....................................................................................................52

Understand the Configuration Page ........................................................................................53

Understand the network configuration page ............................................................................54

Clear jams ................................................................................................................................57

Clear paper jams ...............................................................................................................57

Avoid paper jams ...............................................................................................................59

A Technical information

Warranty information ...............................................................................................................60

Hewlett-Packard limited warranty statement .....................................................................61

Ink cartridge warranty information .....................................................................................62

Printer specifications ...............................................................................................................63

Physical specifications .......................................................................................................63

Product features and capacities ........................................................................................63

Processor and memory specifications ...............................................................................64

System requirements .........................................................................................................64

Network protocol specifications .........................................................................................64

Embedded Web server specifications ...............................................................................65

Media specifications ..........................................................................................................65

Understand specifications for supported media ..........................................................65

Guidelines for printing on both sides of a page ...........................................................68

Print specifications .............................................................................................................68

Environmental specifications .............................................................................................68

Electrical specifications ......................................................................................................68

Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) ...........69

Regulatory information ............................................................................................................70

FCC statement ...................................................................................................................70

Notice to users in Korea ....................................................................................................71

VCCI (Class B) compliance statement for users in Japan .................................................71

Notice to users in Japan about the power cord .................................................................71

Noise emission statement for Germany ............................................................................71

LED indicator statement ....................................................................................................71

European Union Regulatory Notice ...................................................................................71

Gloss of housing of peripheral devices for Germany .........................................................72

Regulatory model number .................................................................................................72

Declaration of conformity ...................................................................................................73

Environmental product stewardship program ..........................................................................74

Paper use ..........................................................................................................................74

Plastics ..............................................................................................................................74

Material safety data sheets ................................................................................................74

Recycling program .............................................................................................................74

HP inkjet supplies recycling program ................................................................................74

Disposal of waste equipment by users in private households in the European Union ......75

Power consumption ...........................................................................................................76

Chemical Substances ........................................................................................................76

RoHS notices (China only) ................................................................................................76

Third-party licenses .................................................................................................................77

B HP supplies and accessories

Order printing supplies online ..................................................................................................90

Supplies ...................................................................................................................................90

Ink cartridges and printheads ............................................................................................90

HP media ...........................................................................................................................91

C Network setup

View and print network settings ...............................................................................................92

Set link speed ..........................................................................................................................92

View IP settings .......................................................................................................................92

Change IP settings ..................................................................................................................93

Configure the printer’s firewall settings ....................................................................................93

Creating and using firewall rules .......................................................................................93

Create a firewall rule ....................................................................................................93

Change the priority of firewall rules .............................................................................93

Change firewall options ...............................................................................................94

Reset firewall settings ..................................................................................................94

Limitations to rules, templates, and services ...............................................................94

Reset network settings ............................................................................................................95

Uninstall and reinstall the HP software ....................................................................................96

D Printer management tools

HP Utility (Mac OS X) ..............................................................................................................98

Embedded Web server ............................................................................................................98

About cookies ....................................................................................................................98

To open the embedded Web server ..................................................................................99

Index............................................................................................................................................100

1 Get started

This guide provides details about how to use the printer and how to resolve problems.

•

Accessibility

•

Eco-Tips

•

Understand the printer parts

•

Find the printer model number Select print media

•

Load media

•

Configure trays Change print settings

•

Install the accessories

•

Turn the printer off

NOTE: If you are using the printer with a computer running Windows XP Starter Edition, Windows Vista Starter Edition, or Windows 7 Starter Edition, some features might not be available. For more information, see .

Accessibility

The printer provides a number of features that make it accessible for people with disabilities.

Visual

The HP software provided with the printer is accessible for users with visual impairments or low vision by using your operating system's accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software and on the printer control panel have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this printer and HP's commitment to product accessibility, visit HP's Web site at

For accessibility information for Mac OS X, visit the Apple Web site at accessibility.

www.hp.com/accessibility.

www.apple.com/

Get started 5

Chapter 1

Eco-Tips

HP is committed to helping customers reduce their environmental footprint. HP has provided these Eco-Tips to help you focus on ways to assess and reduce the impact of your printing choices. In addition to specific features in this printer, please visit the HP Eco Solutions Web site for more information on HP's environmental initiatives.

www.hp.com/hpinfo/globalcitizenship/environment/

• Duplex printing: Use Paper-saving Printing to print two-sided documents with

multiple pages on same sheet to reduce paper usage. For more information, see Print on both sides (duplexing).

• Energy Savings Information: To determine the ENERGY STAR® qualification

status for this printer, see

• Recycled Materials: For more information regarding recycling of HP products,

please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/

Power consumption.

Understand the printer parts

• Front view Control panel

•

Back view

Front view

1 Control panel

2 Output tray

6 Get started

(continued)

3Tray 1

4 Width guides

5 Ink cartridge door

6 Ink cartridges

7 Printhead latch

8 Printheads

9 Tray 2 (Tray 2 is sold as an accessory. For ordering information, see

Control panel

accessories.)

HP supplies and

1 Attention light

2 Control panel display

3 Back button

4 OK button

5 Help button

6 Cancel button

7 Resume button and light

8 Power button and light

9 Ink Cartridge Markings

10 Left arrow button

11 Right arrow button

1 43

9 10 11

Understand the printer parts 7

Chapter 1

Back view

1 Power input

2 Ethernet network port

3 Rear universal serial bus (USB) port

4 Automatic two-sided printing accessory (duplexer)

5 Duplex rear access door latch

Find the printer model number

In addition to the model name that appears on the front of the printer, this printer has a specific model number. You can use this number when obtaining support and to help determine which supplies or accessories are available for your printer.

The model number is printed on a label located inside the printer, near the ink cartridges area.

Select print media

The printer is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP Web site at HP media.

This section contains the following topics:

•

Recommended papers for printing and copying

•

Recommended papers for photo printing Tips for selecting and using media

•

8 Get started

www.hp.com for more information about

HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

Recommended papers for printing and copying

If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.

Depending on your country/region, some of these papers might not be available.

HP Brochure Paper

HP Superior Inkjet Paper

HP Bright White Inkjet Paper

HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It produces

HP Office Paper HP Office Paper is a high-quality multifunction paper. It is suitable for

HP Office Recycled Paper

HP Premium Presentation Paper

HP Professional Paper

HP Premium Inkjet Transparency Film

HP Advanced Photo Paper

HP Everyday Photo Paper

These papers are glossy-coated or matte-coated on both sides for two-sided use. They are the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.

HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage with no showthrough, which makes it ideal for newsletters, reports, and flyers. It features ColorLok Technology for less smearing, bolder blacks and vivid colors.

documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. It is acid-free for longer lasting documents.

copies, drafts, memos and other everyday documents. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. It is acid-free for longer lasting documents

HP Office Recycled Paper is a high-quality multifunction paper made with 30% recycled fiber. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. It is acid-free for longer lasting documents.

These papers are heavy two-sided matte papers perfect for presentation, proposals, reports and newsletters. They are heavyweight for an impressive look and feel.

HP Premium Inkjet Transparency Film makes your color presentations vivid and even more impressive. This film is easy to use and handle and dries quickly without smudging.

This thick photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store processed photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13x18 cm (5 x 7 inch) and two finishes – glossy or soft gloss (satin matte). It is acid-free for longer lasting documents.

Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This affordable, photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. Available in semi-gloss finish in 8.5 x 11 inch, A4, 4 x 6 inch and 10 x 15 cm. It is acid-free for longer lasting documents.

To order HP papers and other supplies, go to www.hp.com/buy/supplies. If prompted, select your country/region, follow the prompts to select your printer, and then click one of the shopping links on the page.

Select print media 9

Chapter 1

NOTE: At this time, some portions of the HP Web site are available in English only.

Recommended papers for photo printing

If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.

Depending on your country/region, some of these papers might not be available.

HP Advanced Photo Paper

This thick photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store processed photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch) and two finishes – glossy or soft gloss (satin matte). It is acid-free for longer lasting documents.

HP Everyday Photo Paper

8.5 x 11 inch, A4, 4 x 6 inch and 10 x 15 cm. It is acid-free for longer lasting

documents.

HP Photo Value Packs

HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable professional photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation’s worth of photos or multiple prints to share.

To order HP papers and other supplies, go to select your country/region, follow the prompts to select your printer, and then click one of the shopping links on the page.

NOTE: At this time, some portions of the HP Web site are available in English only.

Tips for selecting and using media

For the best results, observe the following guidelines.

• Always use media that conforms to the printer specifications. For more information, see

Media specifications.

• Load only one type of media at a time into a tray.

• When loading the trays, make sure the media is loaded correctly. For more information, see

Load media.

www.hp.com/buy/supplies. If prompted,

10 Get started

• Do not overload the tray. For more information, see Load media.

• To prevent jams, poor print quality, and other printing problems, avoid loading the following media in the trays:

ƕ Multipart forms ƕ Media that is damaged, curled, or wrinkled ƕ Media with cutouts or perforations ƕ Media that is heavily textured, embossed, or does not accept ink well ƕ Media that is too lightweight or stretches easily ƕ Media that contains staples or clips

Load media

This section provides instructions for loading media into the printer.

This section contains the following topics:

•

Load standard-size media

•

Load envelopes Load cards and photo paper

•

Load transparencies

•

Load custom-size media

Load standard-size media

This section provides instructions for loading media into the printer.

NOTE: Tray 2 is sold as an accessory. For ordering information, see HP supplies and accessories.

Use these instructions to load standard media.

To load Tray 1 (main tray)

1. Lift the output tray.

2. Slide the media guides out to the widest setting.

3. Insert the media print-side down in the center of the tray, make sure the media

does not exceed the line marking in the tray. Slide the media guides towards the

Load media 11

Chapter 1

center until they touch the left and right sides of the media, and then gently push the paper stack to the back of the tray.

NOTE: Do not load paper while the printer is printing.

4. Lower the output tray.

5. Pull out the extension on the output tray.

To load Tray 2

1. Pull the tray out of the printer by grasping the front of the tray.

2. Slide the media guides out to the widest setting.

12 Get started

NOTE: For media longer than 11 inches (279 mm), pull the extension out to the maximum extended position.

3. Insert the media print-side down in the center of the tray, make sure the media does not exceed the line marking in the tray. Slide the media guides towards the center until they touch the left and right sides of the media, and then gently push the paper stack to the back of the tray.

4. Gently reinsert the tray.

5. Pull out the extension on the output tray.

Load envelopes

To load envelopes

Use these instructions to load an envelope

1. Lift the output tray.

2. Slide the paper width guide out as far as possible.

3. Load envelopes according to the graphic. Make sure the stack of envelopes does

not exceed the line marking in the tray.

NOTE: Do not load paper while the printer is printing.

NOTE: For media longer than 11 inches (279 mm), pull the extension out to

the maximum extended position.

NOTE: If you are loading larger sized media, pull the input tray to extend it.

NOTE: Do not load paper while the printer is printing.

4. Slide the media guides in the tray to adjust them for the media size that you have

loaded.

5. Lower the output tray.

6. Pull out the tray extender.

Load media 13

Chapter 1

Load cards and photo paper

To load cards and photo paper

Use these instructions to load photo paper.

1. Lift the output tray.

2. Slide the paper width guide out as far as possible.

NOTE: If you are loading larger sized media, pull the input tray to extend it.

3. Insert the media print-side down in the center of the tray, make sure the media

does not exceed the line marking in the tray. Make sure the stack of media aligns with the right and back edges of the tray, and does not exceed the line marking in the tray. If the photo paper has a tab along one edge, make sure the tab is pointing towards the front of the printer.

NOTE: Do not load paper while the printer is printing.

4. Slide the media guides in the tray to adjust them for the media size that you have

loaded.

5. Lower the output tray.

6. Pull out the tray extender.

Load transparencies

To load transparencies

1. Lift the output tray.

2. Slide the paper width guide out as far as possible.

NOTE: If you are loading larger sized media, pull the input tray to extend it.

3. Insert the transparencies, rough-side or print-side down, in the center of the main

tray. Make sure the adhesive strip is pointing towards the back of the printer and that the stack of transparencies aligns with the right and back edges of the tray. Also, make sure the stack does not exceed the line marking in the tray.

NOTE: Do not load paper while the printer is printing.

4. Slide the media guides in the tray to adjust them for the media size that you have

loaded.

14 Get started

5. Lower the output tray.

6. Pull out the tray extender.

Load custom-size media

To load cards and photo paper

Use these instructions to load custom-size media.

CAUTION: Use only custom-size media that is supported by the printer. For more information, see

1. Lift the output tray.

2. Slide the paper width guide out as far as possible.

NOTE: If you are loading larger sized media, pull the input tray to extend it.

3. Insert the media print-side down in the center of the main tray. Make sure the stack

of media aligns with the right and back edges of the tray, and does not exceed the line marking in the tray.

Media specifications.

NOTE: Do not load paper while the printer is printing.

4. Slide the media guides in the tray to adjust them for the media size that you have

loaded.

5. Lower the output tray.

6. Pull out the tray extender.

Load media 15

Chapter 1

Configure trays

NOTE: Tray 2 is sold as an accessory. For ordering information, see HP supplies

and accessories.

To configure trays, you must have Tray 2 installed and turned on in the printer driver.

By default, the device draws media from Tray 1. If Tray 1 is empty, the device draws media from Tray 2 (if it is installed and loaded with media). You can change this default setting by using the following features:

• Tray Lock: Use this feature to protect special media such as letterhead or

preprinted media from accidental use. If the device runs out of media while printing a document, it will not use media from a locked tray to complete the print job.

• Default Tray: Use this feature to determine the first tray from which the device

draws media.

NOTE: To use the Tray Lock and Default Tray settings, you must select the automatic tray selection option in the device software. If the device is on a network and you set a Default Tray, the setting will affect all users of the device.

Tray 2 is designed to hold only plain paper.

The following table lists possible ways you can use the tray settings to meet your printing needs.

I want to... Follow these steps

Load both trays with the same media, and have the device pick media from one tray if the other one is empty.

Have both special media (such as transparencies or letterhead) and plain paper loaded in the trays.

Load media in both trays but have the device pick media from a specific tray first.

To configure the trays

1. Make sure the device is turned on.

2. Perform one of the following:

• Embedded Web server: Click the Settings, tab and click Paper Handling in

• HP Utility (Mac OS X): Click Trays Configuration from the Printer Settings

3. Change the desired tray setting, and then press OK or Apply.

16 Get started

the left panel.

panel.

Load media in Tray 1 and Tray 2. For

•

more information, see Make sure Tray Lock is disabled.

•

Load special media in Tray 1 and plain

•

paper in Tray 2. Make sure the default tray is set to Tray 2.

•

Make sure Tray Lock is set to Tray 1.

•

Load media in Tray 1 and Tray 2.

•

Make sure Default Tray is set to the

•

appropriate tray.

Load media.

Change print settings

You can change print settings (such as paper size or type) from an application or the printer driver. Changes made from an application take precedence over changes made from the printer driver. However, after the application is closed, the settings return to the defaults configured in the driver.

NOTE: To set print settings for all print jobs, make the changes in the printer driver.

For more information about the features of the Windows printer driver, see the online help for the driver. For more information about printing from a specific application, see the documentation that came with the application.

• To change settings from an application for current jobs (Windows)

•

To change default settings for all future jobs (Windows)

•

To change settings (Mac OS X)

To change settings from an application for current jobs (Windows)

1. Open the document that you want to print.

2. On the File menu, click Print, and then click Setup, Properties, or Preferences.

(Specific options may vary depending on the application that you are using.)

3. Choose the printing shortcut that you want, and then click OK, Print, or a similar command.

To change default settings for all future jobs (Windows)

1. Click Start, point to Settings, and then click Printers or Printers and Faxes.

- Or Click Start, click Control Panel, and then double-click Printers.

NOTE: If prompted, enter the computer administrator's password.

2. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences.

3. Change the settings that you want, and then click OK.

To change settings (Mac OS X)

1. On the File menu, click Page Setup.

NOTE: In Mac OS X (v10.5 or v10.6), some applications do not have a Page Setup menu, it is part of the Print menu.

2. Change the settings that you want (such as paper size), and then click OK.

3. On the File menu, click Print to open the printer driver.

4. Change the settings that you want (such as media type), and then click OK or Print.

Change print settings 17

Chapter 1

Install the accessories

This section contains the following topics:

•

Install the duplexer Install Tray 2

• Turn on accessories in the print driver

•

Install the duplexer

You can print on both sides of a sheet of paper automatically. For information on using the duplexer, see

To install the duplexer

Ÿ Slide the duplexer into the printer until the unit locks into place. Do not press the

buttons on either side of the duplexer when installing the unit; use them only for removing the unit from the printer.

Print on both sides (duplexing).

Install Tray 2

Tray 2 can hold up to 250 sheets of plain paper. For ordering information, see HP supplies and accessories.

To install Tray 2

1. Unpack the tray, remove the packing tapes and materials, and move the tray to the

prepared location. The surface must be sturdy and level.

2. Turn off the printer, and disconnect the power cord.

3. Set the printer on top of the tray.

CAUTION: Be careful to keep your fingers and hands clear of the bottom of

the printer.

4. Connect the power cord and turn on the printer.

5. Enable Tray 2 in the print driver. For more information, see

the print driver.

Turn on accessories in the print driver

• To turn on accessories on Windows computers

•

To turn on accessories on Macintosh computers

18 Get started

Turn on accessories in

To turn on accessories on Windows computers

1. Click Start, point to Settings, and then click Printers or Printers and Faxes.

- Or Click Start, click Control Panel, and then double-click Printers.

2. Right-click the printer icon, and then click Properties.

3. Select the Device Settings tab. Click the accessory that you want to turn on, click Installed from the drop-down menu, and then click OK.

To turn on accessories on Macintosh computers

The Mac OS automatically turns on all accessories in the printer driver when you install the printer software. If you add a new accessory later, follow these steps:

1. Open the System Preferences and then select Print & Fax.

2. Select the printer.

3. Click Options & Supplies.

4. Click the Driver tab.

5. Select the options you want to install, and then click OK.

Turn the printer off

Turn the printer off by pressing the Power button located on the printer. Wait until the power light turns off before unplugging the power cord or turning off a power strip. If you incorrectly turn the printer off, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues.

Turn the printer off 19

2Print

Most print settings are automatically handled by the software application. Change the settings manually only when you want to change print quality, print on specific types of paper, or use special features. For more information about selecting the best print media for your documents, see

Choose a print job to continue:

Select print media.

Print documents

Print brochures

Print on envelopes

Print photos

Print documents

NOTE: With certain types of paper, you can print on both sides of a sheet of paper

(called “two-sided printing” or “duplex printing”). For more information, see both sides (duplexing).

Follow the instructions for your operating system.

•

Print documents (Windows)

•

Print documents (Mac OS X)

20 Print

Print on special and custom-size paper

Print on

Print documents (Windows)

1. Load paper in the tray. For more information, see Load media.

2. On the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties,

Options, Printer Setup, Printer, or Preferences.

5. Change the paper orientation on the Finishing tab, and paper source, media type,

paper size, and quality settings on the Paper/Quality tab. To print in black and white, click the Color tab, and then change the Print in Grayscale option.

6. Click OK.

7. Click Print or OK to begin printing.

Print documents (Mac OS X)

1. Load paper in the tray. For more information, see Load media.

2. From the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. Change the print settings for the option provided in the pop-up menus, as

appropriate for your project.

NOTE: Click the blue disclosure triangle next to the Printer selection to access these options.

5. Click Print to begin printing.

Print brochures

Follow the instructions for your operating system.

•

Print brochures (Windows)

•

Print brochures (Mac OS X)

Print brochures (Windows)

NOTE: To set print settings for all print jobs, make the changes in the HP software

provided with the printer. For more information on the HP software, see management tools.

1. Load paper in the tray. For more information, see Load media.

2. On the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties,

Options, Printer Setup, Printer, or Preferences.

5. Change the paper orientation on the Finishing tab, and paper source, media type,

paper size, and quality settings on the Paper/Quality tab. To print in black and white, click the Color tab, and then change the Print in Grayscale option.

6. Click OK.

Printer

Print brochures 21

Chapter 2

7. Click OK.

8. Click Print to begin printing.

Print brochures (Mac OS X)

1. Load paper in the tray. For more information, see Load media.

2. From the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. Select the appropriate brochure paper type in the Finishing pop-up menu.

5. Select Best or Normal in the Color/Quality pop-up menu.

6. Select any other print settings that you want, and then click Print to begin printing.

Print on envelopes

When selecting envelopes, avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also, avoid envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged.

Make sure the envelopes you load in the printer are tightly constructed and that the folds are sharply creased.

NOTE: For more information about printing on envelopes, see the documentation available with the software program you are using.

Follow the instructions for your operating system.

•

Print on envelopes (Windows) Print on envelopes (Mac OS X)

•

Print on envelopes (Windows)

1. Load envelopes in the tray. For more information, see Load media.

2. On the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. On the Finishing tab, change the orientation to Landscape.

6. Click Paper/Quality, and then select the appropriate envelope from the Paper Size

drop-down list.

TIP: You can change more options for the print job by using the features available on the other tabs in the dialog box.

7. Click OK, and then click Print or OK to begin printing.

Print on envelopes (Mac OS X)

1. Load envelopes in the tray. For more information, see Load media.

2. From the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

22 Print

4. Select the appropriate envelope in the Paper Size pop-up menu.

5. Select the Finishing tab.

NOTE: If your computer is using Mac OS X (v10.5 or v10.6), click the blue disclosure triangle next to the Printer selection to access these options.

6. Select any other print settings that you want, and then click Print to begin printing.

Print photos

Do not leave unused photo paper in the input tray. The paper might start to curl, which could reduce the quality of your printout. Photo paper should be flat before printing.

Follow the instructions for your operating system.

Print photos on photo paper (Windows)

• Print photos on photo paper (Mac OS X)

•

Print photos on photo paper (Windows)

1. Load paper in the tray. For more information, see Load media.

2. On the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. To change settings, click the option that opens the printer Properties dialog box. Depending on your software application, this option might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click OK, and then click Print or OK to begin printing.

Print photos on photo paper (Mac OS X)

1. Load paper in the tray. For more information, see Load media.

2. From the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. Select the appropriate photo paper type in the Finishing pop-up menu.

5. Select Best or Normal in the Color/Quality pop-up menu.

6. Select any other print settings that you want, and then click Print to begin printing.

Print on special and custom-size paper

If your application supports custom-size paper, set the size in the application before printing the document. If not, set the size in the print driver. You might need to reformat existing documents to print them correctly on custom-size paper.

Use only custom-size paper that is supported by the printer. For more information, see Media specifications.

NOTE: With certain types of paper, you can print on both sides of a sheet of paper (called “two-sided printing” or “duplex printing”). For more information, see both sides (duplexing).

Print on special and custom-size paper 23

Print on

Chapter 2

Follow the instructions for your operating system.

•

Print on special or custom-size paper (Mac OS X)

NOTE: Before you can print on custom-size paper, you must set up the custom

size in the HP software provided with the printer. For instructions, see custom sizes (Mac OS X).

1. Load the appropriate paper in the tray. For more information, see Load media.

2. From the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. Select the custom size created in the paper size popup.. Select any other print settings that you want, and then click Print to begin printing.

5. Change any other settings, and then click Print to begin printing.

Set up custom sizes (Mac OS X)

1. From the File menu in your software application, click Print.

2. Select the desired printer in the Format for pop-up menu.

3. Select Manage Custom Sizes in the Paper Size pop-up menu.

4. Click the + on the left side of the screen, double-click Untitled, and type a name for

the new, custom size.

5. In the Width and Height boxes, type the dimensions, and then set the margins, if you want to customize them.

6. Click OK.

Set up

Print on both sides (duplexing)

You can print on both sides of a sheet of media automatically by using the duplexer.

NOTE: The printer driver does not support manual duplexing. Two-sided printing requires an HP Automatic Two-sided Printing Accessory (duplexer) to be installed on the printer.

TIP: If the top and bottom margins in your document are smaller than 12 mm (0.47 inches), the document might not print out correct. To print the document correctly, turn on the fit to margin option in the printer's control panel . To do so, press the OK button, select Paper Handling, select Fit to Margin, and then select On.

Perform two-sided printing (Windows)

1. Load the appropriate media. For more information, see

both sides of a page and Load media.

2. Make sure the duplexer is installed correctly. For more information, see duplexer.

3. With a document open, click Print on the File menu, and then select Print on Both Sides on the Finishing tab.

4. Change any other settings, and then click OK.

5. Print your document.

24 Print

Guidelines for printing on

Install the

Perform two-sided printing (Mac OS X)

NOTE: Follow these instructions to enable two-sided printing and to change

binding options.

Mac OS 10.5. Click Two-Sided Printing under Copies & Pages, and then select the appropriate binding type.

Mac OS 10.6.On the print dialog box, click to select the Two-Sided check box next to the Copies and Collated options. If the Two-Sided option is not available, verify that the duplex accessory is enabled in the print driver. Select the binding type on the Layout panel.

1. Load the appropriate media. For more information, see Guidelines for printing on

both sides of a page and Load media.

2. Make sure the duplexer is installed correctly. For more information, see

Install the

duplexer.

3. Verify that you are using the correct printer and page size in the Page Setup.

4. On the File menu, click Print.

5. Select the option to print on both sides.

6. Change any other settings, and then click Print.

Print on both sides (duplexing) 25

3 Work with ink cartridges

To ensure the best print quality from the printer, you need to perform some simple maintenance procedures. This section provides guidelines for handling the ink cartridges, instructions for replacing the ink cartridges, and aligning and cleaning the printhead.

This section contains the following topics:

•

Information on ink cartridges and the printheads Check the estimated ink levels

•

Replace the ink cartridges

•

Store printing supplies

Information on ink cartridges and the printheads

The following tips help maintain HP ink cartridges and ensure consistent print quality.

• The instructions in this user guide are for replacing ink cartridges, and are not intended for first time installation.

• If you need to replace an ink cartridge, wait until you have the new ink cartridge available to install before removing the old cartridge.

CAUTION: Wait until you have a new ink cartridge available before removing the old ink cartridge. Do not leave the ink cartridge outside of the printer for an extended period of time.

• Keep all ink cartridges in the original sealed packages until they are needed.

• Store ink cartridges in the same orientation packages hang on store shelves or, if out of box, with label facing down.

• Be sure to turn off the printer properly. For more information, see off.

• Store ink cartridges at room temperature (15-35° C or 59-95° F).

• You do not need to replace the cartridges until you are prompted by the printer.

• A significant decrease in print quality might be caused by a clogged printhead. Possible solutions include cleaning the printheads. Cleaning the printheads uses some ink.

• Do not clean the printheads unnecessarily. This wastes ink and shortens the life of the cartridges.

Turn the printer

26 Work with ink cartridges

+ 80 hidden pages