HP Officejet 8000 User Manual

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OFFICEJET PRO 8000

User Guide

A811

HP Officejet Pro 8000 (A811) printer series

User Guide

Hewlett-Packard Company notices

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Windows, Windows XP, and Windows Vista are U.S. registered trademarks of Microsoft Corporation.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1. Read and understand all instructions in the documentation that comes with the printer.

2. Observe all warnings and instructions marked on the product.

3. Unplug this product from wall outlets before cleaning.

4. Do not install or use this product near water, or when you are wet.

5. Install the product securely on a stable surface.

6. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

7. If the product does not operate normally, see

8. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Solve a problem.

1 Get started

Accessibility ...............................................................................................................................5

Eco-Tips .....................................................................................................................................6

Understand the printer parts ......................................................................................................6

Front view ............................................................................................................................6

Control panel .......................................................................................................................7

Back view .............................................................................................................................8

Find the printer model number ..................................................................................................8

Select print media ......................................................................................................................8

Recommended papers for printing and copying ..................................................................9

Recommended papers for photo printing ..........................................................................10

Tips for selecting and using media ....................................................................................10

Load media ..............................................................................................................................11

Load standard-size media .................................................................................................11

Load envelopes .................................................................................................................13

Load cards and photo paper ..............................................................................................14

Load transparencies ..........................................................................................................14

Load custom-size media ....................................................................................................15

Configure trays ........................................................................................................................16

Change print settings ...............................................................................................................17

To change settings from an application for current jobs (Windows) ..................................17

To change default settings for all future jobs (Windows) ...................................................17

To change settings (Mac OS X) ........................................................................................17

Install the accessories .............................................................................................................18

Install the duplexer ............................................................................................................18

Install Tray 2 ......................................................................................................................18

Turn on accessories in the print driver ..............................................................................18

To turn on accessories on Windows computers ..........................................................19

To turn on accessories on Macintosh computers ........................................................19

Turn the printer off ...................................................................................................................19

2Print

Print documents .......................................................................................................................20

Print documents (Windows) ...............................................................................................21

Print documents (Mac OS X) .............................................................................................21

Print brochures ........................................................................................................................21

Print brochures (Windows) ................................................................................................21

Print brochures (Mac OS X) ...............................................................................................22

Print on envelopes ...................................................................................................................22

Print on envelopes (Windows) ...........................................................................................22

Print on envelopes (Mac OS X) .........................................................................................22

Print photos .............................................................................................................................23

Print photos on photo paper (Windows) ............................................................................23

Print photos on photo paper (Mac OS X) ..........................................................................23

Print on special and custom-size paper ...................................................................................23

Print on special or custom-size paper (Mac OS X) ............................................................24

3 Work with ink cartridges

Information on ink cartridges and the printheads ....................................................................26

Check the estimated ink levels ................................................................................................27

Replace the ink cartridges .......................................................................................................27

Store printing supplies .............................................................................................................29

Store ink cartridges ............................................................................................................29

Store printheads ................................................................................................................29

4 Solve a problem

HP support ...............................................................................................................................30

Obtain electronic support ...................................................................................................30

HP support by phone .........................................................................................................31

Before you call .............................................................................................................31

Phone support period ..................................................................................................32

Telephone support numbers ........................................................................................32

After the phone support period ....................................................................................32

General troubleshooting tips and resources ............................................................................32

Solve printing problems ...........................................................................................................33

The printer shuts down unexpectedly ................................................................................33

Alignment fails ...................................................................................................................33

The printer is not responding (nothing prints) ....................................................................33

Printer takes a long time to print ........................................................................................34

Blank or partial page printed ..............................................................................................34

Something on the page is missing or incorrect ..................................................................35

Placement of the text or graphics is wrong ........................................................................35

Solve print quality problems ....................................................................................................36

General print quality troubleshooting .................................................................................36

Meaningless characters print .............................................................................................37

Ink is smearing ...................................................................................................................37

Ink is not filling the text or graphics completely .................................................................38

Output is faded or dull colored ...........................................................................................38

Colors are printing as black and white ...............................................................................38

Wrong colors are printing ..................................................................................................38

Printout shows bleeding colors ..........................................................................................39

Colors do not line up correctly ...........................................................................................39

Text or graphics are streaked ............................................................................................39

Something on the page is missing or incorrect ..................................................................39

Printhead maintenance ......................................................................................................40

To check printhead health ...........................................................................................40

To print the print quality diagnostic page .....................................................................40

To align the printheads ................................................................................................42

To calibrate the linefeed ..............................................................................................42

To clean the printheads ...............................................................................................43

To clean the printhead contacts manually ...................................................................43

To replace the printheads ............................................................................................46

Contents

Solve paper-feed problems .....................................................................................................48

Solve printer management problems .......................................................................................50

Embedded Web server cannot be opened ........................................................................50

Troubleshoot installation issues ..............................................................................................51

Hardware installation suggestions .....................................................................................51

HP software installation suggestions .................................................................................51

Solve network problems ....................................................................................................52

Understand the Configuration Page ........................................................................................53

Understand the network configuration page ............................................................................54

Clear jams ................................................................................................................................57

Clear paper jams ...............................................................................................................57

Avoid paper jams ...............................................................................................................59

A Technical information

Warranty information ...............................................................................................................60

Hewlett-Packard limited warranty statement .....................................................................61

Ink cartridge warranty information .....................................................................................62

Printer specifications ...............................................................................................................63

Physical specifications .......................................................................................................63

Product features and capacities ........................................................................................63

Processor and memory specifications ...............................................................................64

System requirements .........................................................................................................64

Network protocol specifications .........................................................................................64

Embedded Web server specifications ...............................................................................65

Media specifications ..........................................................................................................65

Understand specifications for supported media ..........................................................65

Guidelines for printing on both sides of a page ...........................................................68

Print specifications .............................................................................................................68

Environmental specifications .............................................................................................68

Electrical specifications ......................................................................................................68

Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) ...........69

Regulatory information ............................................................................................................70

FCC statement ...................................................................................................................70

Notice to users in Korea ....................................................................................................71

VCCI (Class B) compliance statement for users in Japan .................................................71

Notice to users in Japan about the power cord .................................................................71

Noise emission statement for Germany ............................................................................71

LED indicator statement ....................................................................................................71

European Union Regulatory Notice ...................................................................................71

Gloss of housing of peripheral devices for Germany .........................................................72

Regulatory model number .................................................................................................72

Declaration of conformity ...................................................................................................73

Environmental product stewardship program ..........................................................................74

Paper use ..........................................................................................................................74

Plastics ..............................................................................................................................74

Material safety data sheets ................................................................................................74

Recycling program .............................................................................................................74

HP inkjet supplies recycling program ................................................................................74

Disposal of waste equipment by users in private households in the European Union ......75

Power consumption ...........................................................................................................76

Chemical Substances ........................................................................................................76

RoHS notices (China only) ................................................................................................76

Third-party licenses .................................................................................................................77

B HP supplies and accessories

Order printing supplies online ..................................................................................................90

Supplies ...................................................................................................................................90

Ink cartridges and printheads ............................................................................................90

HP media ...........................................................................................................................91

C Network setup

View and print network settings ...............................................................................................92

Set link speed ..........................................................................................................................92

View IP settings .......................................................................................................................92

Change IP settings ..................................................................................................................93

Configure the printer’s firewall settings ....................................................................................93

Creating and using firewall rules .......................................................................................93

Create a firewall rule ....................................................................................................93

Change the priority of firewall rules .............................................................................93

Change firewall options ...............................................................................................94

Reset firewall settings ..................................................................................................94

Limitations to rules, templates, and services ...............................................................94

Reset network settings ............................................................................................................95

Uninstall and reinstall the HP software ....................................................................................96

D Printer management tools

HP Utility (Mac OS X) ..............................................................................................................98

Embedded Web server ............................................................................................................98

About cookies ....................................................................................................................98

To open the embedded Web server ..................................................................................99

Index............................................................................................................................................100

1 Get started

This guide provides details about how to use the printer and how to resolve problems.

•

Accessibility

•

Eco-Tips

•

Understand the printer parts

•

Find the printer model number Select print media

•

Load media

•

Configure trays Change print settings

•

Install the accessories

•

Turn the printer off

NOTE: If you are using the printer with a computer running Windows XP Starter Edition, Windows Vista Starter Edition, or Windows 7 Starter Edition, some features might not be available. For more information, see .

Accessibility

The printer provides a number of features that make it accessible for people with disabilities.

Visual

The HP software provided with the printer is accessible for users with visual impairments or low vision by using your operating system's accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software and on the printer control panel have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this printer and HP's commitment to product accessibility, visit HP's Web site at

For accessibility information for Mac OS X, visit the Apple Web site at accessibility.

www.hp.com/accessibility.

www.apple.com/

Get started 5

Chapter 1

Eco-Tips

HP is committed to helping customers reduce their environmental footprint. HP has provided these Eco-Tips to help you focus on ways to assess and reduce the impact of your printing choices. In addition to specific features in this printer, please visit the HP Eco Solutions Web site for more information on HP's environmental initiatives.

www.hp.com/hpinfo/globalcitizenship/environment/

• Duplex printing: Use Paper-saving Printing to print two-sided documents with

multiple pages on same sheet to reduce paper usage. For more information, see Print on both sides (duplexing).

• Energy Savings Information: To determine the ENERGY STAR® qualification

status for this printer, see

• Recycled Materials: For more information regarding recycling of HP products,

please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/

Power consumption.

Understand the printer parts

• Front view Control panel

•

Back view

Front view

1 Control panel

2 Output tray

6 Get started

(continued)

3Tray 1

4 Width guides

5 Ink cartridge door

6 Ink cartridges

7 Printhead latch

8 Printheads

9 Tray 2 (Tray 2 is sold as an accessory. For ordering information, see

Control panel

accessories.)

HP supplies and

1 Attention light

2 Control panel display

3 Back button

4 OK button

5 Help button

6 Cancel button

7 Resume button and light

8 Power button and light

9 Ink Cartridge Markings

10 Left arrow button

11 Right arrow button

1 43

9 10 11

Understand the printer parts 7

Chapter 1

Back view

1 Power input

2 Ethernet network port

3 Rear universal serial bus (USB) port

4 Automatic two-sided printing accessory (duplexer)

5 Duplex rear access door latch

Find the printer model number

In addition to the model name that appears on the front of the printer, this printer has a specific model number. You can use this number when obtaining support and to help determine which supplies or accessories are available for your printer.

The model number is printed on a label located inside the printer, near the ink cartridges area.

Select print media

The printer is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP Web site at HP media.

This section contains the following topics:

•

Recommended papers for printing and copying

•

Recommended papers for photo printing Tips for selecting and using media

•

8 Get started

www.hp.com for more information about

HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

Recommended papers for printing and copying

If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.

Depending on your country/region, some of these papers might not be available.

HP Brochure Paper

HP Superior Inkjet Paper

HP Bright White Inkjet Paper

HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It produces

HP Office Paper HP Office Paper is a high-quality multifunction paper. It is suitable for

HP Office Recycled Paper

HP Premium Presentation Paper

HP Professional Paper

HP Premium Inkjet Transparency Film

HP Advanced Photo Paper

HP Everyday Photo Paper

These papers are glossy-coated or matte-coated on both sides for two-sided use. They are the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.

HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage with no showthrough, which makes it ideal for newsletters, reports, and flyers. It features ColorLok Technology for less smearing, bolder blacks and vivid colors.

documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. It is acid-free for longer lasting documents.

copies, drafts, memos and other everyday documents. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. It is acid-free for longer lasting documents

HP Office Recycled Paper is a high-quality multifunction paper made with 30% recycled fiber. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. It is acid-free for longer lasting documents.

These papers are heavy two-sided matte papers perfect for presentation, proposals, reports and newsletters. They are heavyweight for an impressive look and feel.

HP Premium Inkjet Transparency Film makes your color presentations vivid and even more impressive. This film is easy to use and handle and dries quickly without smudging.

This thick photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store processed photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13x18 cm (5 x 7 inch) and two finishes – glossy or soft gloss (satin matte). It is acid-free for longer lasting documents.

Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This affordable, photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. Available in semi-gloss finish in 8.5 x 11 inch, A4, 4 x 6 inch and 10 x 15 cm. It is acid-free for longer lasting documents.

To order HP papers and other supplies, go to www.hp.com/buy/supplies. If prompted, select your country/region, follow the prompts to select your printer, and then click one of the shopping links on the page.

Select print media 9

Chapter 1

NOTE: At this time, some portions of the HP Web site are available in English only.

Recommended papers for photo printing

If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.

Depending on your country/region, some of these papers might not be available.

HP Advanced Photo Paper

This thick photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store processed photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch) and two finishes – glossy or soft gloss (satin matte). It is acid-free for longer lasting documents.

HP Everyday Photo Paper

8.5 x 11 inch, A4, 4 x 6 inch and 10 x 15 cm. It is acid-free for longer lasting

documents.

HP Photo Value Packs

HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable professional photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation’s worth of photos or multiple prints to share.

To order HP papers and other supplies, go to select your country/region, follow the prompts to select your printer, and then click one of the shopping links on the page.

NOTE: At this time, some portions of the HP Web site are available in English only.

Tips for selecting and using media

For the best results, observe the following guidelines.

• Always use media that conforms to the printer specifications. For more information, see

Media specifications.

• Load only one type of media at a time into a tray.

• When loading the trays, make sure the media is loaded correctly. For more information, see

Load media.

www.hp.com/buy/supplies. If prompted,

10 Get started

• Do not overload the tray. For more information, see Load media.

• To prevent jams, poor print quality, and other printing problems, avoid loading the following media in the trays:

ƕ Multipart forms ƕ Media that is damaged, curled, or wrinkled ƕ Media with cutouts or perforations ƕ Media that is heavily textured, embossed, or does not accept ink well ƕ Media that is too lightweight or stretches easily ƕ Media that contains staples or clips

Load media

This section provides instructions for loading media into the printer.

This section contains the following topics:

•

Load standard-size media

•

Load envelopes Load cards and photo paper

•

Load transparencies

•

Load custom-size media

Load standard-size media

This section provides instructions for loading media into the printer.

NOTE: Tray 2 is sold as an accessory. For ordering information, see HP supplies and accessories.

Use these instructions to load standard media.

To load Tray 1 (main tray)

1. Lift the output tray.

2. Slide the media guides out to the widest setting.

3. Insert the media print-side down in the center of the tray, make sure the media

does not exceed the line marking in the tray. Slide the media guides towards the

Load media 11

Chapter 1

center until they touch the left and right sides of the media, and then gently push the paper stack to the back of the tray.

NOTE: Do not load paper while the printer is printing.

4. Lower the output tray.

5. Pull out the extension on the output tray.

To load Tray 2

1. Pull the tray out of the printer by grasping the front of the tray.

2. Slide the media guides out to the widest setting.

12 Get started

NOTE: For media longer than 11 inches (279 mm), pull the extension out to the maximum extended position.

3. Insert the media print-side down in the center of the tray, make sure the media does not exceed the line marking in the tray. Slide the media guides towards the center until they touch the left and right sides of the media, and then gently push the paper stack to the back of the tray.

4. Gently reinsert the tray.

5. Pull out the extension on the output tray.

Load envelopes

To load envelopes

Use these instructions to load an envelope

1. Lift the output tray.

2. Slide the paper width guide out as far as possible.

3. Load envelopes according to the graphic. Make sure the stack of envelopes does

not exceed the line marking in the tray.

NOTE: Do not load paper while the printer is printing.

NOTE: For media longer than 11 inches (279 mm), pull the extension out to

the maximum extended position.

NOTE: If you are loading larger sized media, pull the input tray to extend it.

NOTE: Do not load paper while the printer is printing.

4. Slide the media guides in the tray to adjust them for the media size that you have

loaded.

5. Lower the output tray.

6. Pull out the tray extender.

Load media 13

Chapter 1

Load cards and photo paper

To load cards and photo paper

Use these instructions to load photo paper.

1. Lift the output tray.

2. Slide the paper width guide out as far as possible.

NOTE: If you are loading larger sized media, pull the input tray to extend it.

3. Insert the media print-side down in the center of the tray, make sure the media

does not exceed the line marking in the tray. Make sure the stack of media aligns with the right and back edges of the tray, and does not exceed the line marking in the tray. If the photo paper has a tab along one edge, make sure the tab is pointing towards the front of the printer.

NOTE: Do not load paper while the printer is printing.

4. Slide the media guides in the tray to adjust them for the media size that you have

loaded.

5. Lower the output tray.

6. Pull out the tray extender.

Load transparencies

To load transparencies

1. Lift the output tray.

2. Slide the paper width guide out as far as possible.

NOTE: If you are loading larger sized media, pull the input tray to extend it.

3. Insert the transparencies, rough-side or print-side down, in the center of the main

tray. Make sure the adhesive strip is pointing towards the back of the printer and that the stack of transparencies aligns with the right and back edges of the tray. Also, make sure the stack does not exceed the line marking in the tray.

NOTE: Do not load paper while the printer is printing.

4. Slide the media guides in the tray to adjust them for the media size that you have

loaded.

14 Get started

5. Lower the output tray.

6. Pull out the tray extender.

Load custom-size media

To load cards and photo paper

Use these instructions to load custom-size media.

CAUTION: Use only custom-size media that is supported by the printer. For more information, see

1. Lift the output tray.

2. Slide the paper width guide out as far as possible.

NOTE: If you are loading larger sized media, pull the input tray to extend it.

3. Insert the media print-side down in the center of the main tray. Make sure the stack

of media aligns with the right and back edges of the tray, and does not exceed the line marking in the tray.

Media specifications.

NOTE: Do not load paper while the printer is printing.

4. Slide the media guides in the tray to adjust them for the media size that you have

loaded.

5. Lower the output tray.

6. Pull out the tray extender.

Load media 15

Chapter 1

Configure trays

NOTE: Tray 2 is sold as an accessory. For ordering information, see HP supplies

and accessories.

To configure trays, you must have Tray 2 installed and turned on in the printer driver.

By default, the device draws media from Tray 1. If Tray 1 is empty, the device draws media from Tray 2 (if it is installed and loaded with media). You can change this default setting by using the following features:

• Tray Lock: Use this feature to protect special media such as letterhead or

preprinted media from accidental use. If the device runs out of media while printing a document, it will not use media from a locked tray to complete the print job.

• Default Tray: Use this feature to determine the first tray from which the device

draws media.

NOTE: To use the Tray Lock and Default Tray settings, you must select the automatic tray selection option in the device software. If the device is on a network and you set a Default Tray, the setting will affect all users of the device.

Tray 2 is designed to hold only plain paper.

The following table lists possible ways you can use the tray settings to meet your printing needs.

I want to... Follow these steps

Load both trays with the same media, and have the device pick media from one tray if the other one is empty.

Have both special media (such as transparencies or letterhead) and plain paper loaded in the trays.

Load media in both trays but have the device pick media from a specific tray first.

To configure the trays

1. Make sure the device is turned on.

2. Perform one of the following:

• Embedded Web server: Click the Settings, tab and click Paper Handling in

• HP Utility (Mac OS X): Click Trays Configuration from the Printer Settings

3. Change the desired tray setting, and then press OK or Apply.

16 Get started

the left panel.

panel.

Load media in Tray 1 and Tray 2. For

•

more information, see Make sure Tray Lock is disabled.

•

Load special media in Tray 1 and plain

•

paper in Tray 2. Make sure the default tray is set to Tray 2.

•

Make sure Tray Lock is set to Tray 1.

•

Load media in Tray 1 and Tray 2.

•

Make sure Default Tray is set to the

•

appropriate tray.

Load media.

Change print settings

You can change print settings (such as paper size or type) from an application or the printer driver. Changes made from an application take precedence over changes made from the printer driver. However, after the application is closed, the settings return to the defaults configured in the driver.

NOTE: To set print settings for all print jobs, make the changes in the printer driver.

For more information about the features of the Windows printer driver, see the online help for the driver. For more information about printing from a specific application, see the documentation that came with the application.

• To change settings from an application for current jobs (Windows)

•

To change default settings for all future jobs (Windows)

•

To change settings (Mac OS X)

To change settings from an application for current jobs (Windows)

1. Open the document that you want to print.

2. On the File menu, click Print, and then click Setup, Properties, or Preferences.

(Specific options may vary depending on the application that you are using.)

3. Choose the printing shortcut that you want, and then click OK, Print, or a similar command.

To change default settings for all future jobs (Windows)

1. Click Start, point to Settings, and then click Printers or Printers and Faxes.

- Or Click Start, click Control Panel, and then double-click Printers.

NOTE: If prompted, enter the computer administrator's password.

2. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences.

3. Change the settings that you want, and then click OK.

To change settings (Mac OS X)

1. On the File menu, click Page Setup.

NOTE: In Mac OS X (v10.5 or v10.6), some applications do not have a Page Setup menu, it is part of the Print menu.

2. Change the settings that you want (such as paper size), and then click OK.

3. On the File menu, click Print to open the printer driver.

4. Change the settings that you want (such as media type), and then click OK or Print.

Change print settings 17

Chapter 1

Install the accessories

This section contains the following topics:

•

Install the duplexer Install Tray 2

• Turn on accessories in the print driver

•

Install the duplexer

You can print on both sides of a sheet of paper automatically. For information on using the duplexer, see

To install the duplexer

Ÿ Slide the duplexer into the printer until the unit locks into place. Do not press the

buttons on either side of the duplexer when installing the unit; use them only for removing the unit from the printer.

Print on both sides (duplexing).

Install Tray 2

Tray 2 can hold up to 250 sheets of plain paper. For ordering information, see HP supplies and accessories.

To install Tray 2

1. Unpack the tray, remove the packing tapes and materials, and move the tray to the

prepared location. The surface must be sturdy and level.

2. Turn off the printer, and disconnect the power cord.

3. Set the printer on top of the tray.

CAUTION: Be careful to keep your fingers and hands clear of the bottom of

the printer.

4. Connect the power cord and turn on the printer.

5. Enable Tray 2 in the print driver. For more information, see

the print driver.

Turn on accessories in the print driver

• To turn on accessories on Windows computers

•

To turn on accessories on Macintosh computers

18 Get started

Turn on accessories in

To turn on accessories on Windows computers

1. Click Start, point to Settings, and then click Printers or Printers and Faxes.

- Or Click Start, click Control Panel, and then double-click Printers.

2. Right-click the printer icon, and then click Properties.

3. Select the Device Settings tab. Click the accessory that you want to turn on, click Installed from the drop-down menu, and then click OK.

To turn on accessories on Macintosh computers

The Mac OS automatically turns on all accessories in the printer driver when you install the printer software. If you add a new accessory later, follow these steps:

1. Open the System Preferences and then select Print & Fax.

2. Select the printer.

3. Click Options & Supplies.

4. Click the Driver tab.

5. Select the options you want to install, and then click OK.

Turn the printer off

Turn the printer off by pressing the Power button located on the printer. Wait until the power light turns off before unplugging the power cord or turning off a power strip. If you incorrectly turn the printer off, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues.

Turn the printer off 19

2Print

Most print settings are automatically handled by the software application. Change the settings manually only when you want to change print quality, print on specific types of paper, or use special features. For more information about selecting the best print media for your documents, see

Choose a print job to continue:

Select print media.

Print documents

Print brochures

Print on envelopes

Print photos

Print documents

NOTE: With certain types of paper, you can print on both sides of a sheet of paper

(called “two-sided printing” or “duplex printing”). For more information, see both sides (duplexing).

Follow the instructions for your operating system.

•

Print documents (Windows)

•

Print documents (Mac OS X)

20 Print

Print on special and custom-size paper

Print on

Print documents (Windows)

1. Load paper in the tray. For more information, see Load media.

2. On the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties,

Options, Printer Setup, Printer, or Preferences.

5. Change the paper orientation on the Finishing tab, and paper source, media type,

paper size, and quality settings on the Paper/Quality tab. To print in black and white, click the Color tab, and then change the Print in Grayscale option.

6. Click OK.

7. Click Print or OK to begin printing.

Print documents (Mac OS X)

1. Load paper in the tray. For more information, see Load media.

2. From the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. Change the print settings for the option provided in the pop-up menus, as

appropriate for your project.

NOTE: Click the blue disclosure triangle next to the Printer selection to access these options.

5. Click Print to begin printing.

Print brochures

Follow the instructions for your operating system.

•

Print brochures (Windows)

•

Print brochures (Mac OS X)

Print brochures (Windows)

NOTE: To set print settings for all print jobs, make the changes in the HP software

provided with the printer. For more information on the HP software, see management tools.

1. Load paper in the tray. For more information, see Load media.

2. On the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties,

Options, Printer Setup, Printer, or Preferences.

5. Change the paper orientation on the Finishing tab, and paper source, media type,

paper size, and quality settings on the Paper/Quality tab. To print in black and white, click the Color tab, and then change the Print in Grayscale option.

6. Click OK.

Printer

Print brochures 21

Chapter 2

7. Click OK.

8. Click Print to begin printing.

Print brochures (Mac OS X)

1. Load paper in the tray. For more information, see Load media.

2. From the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. Select the appropriate brochure paper type in the Finishing pop-up menu.

5. Select Best or Normal in the Color/Quality pop-up menu.

6. Select any other print settings that you want, and then click Print to begin printing.

Print on envelopes

When selecting envelopes, avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also, avoid envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged.

Make sure the envelopes you load in the printer are tightly constructed and that the folds are sharply creased.

NOTE: For more information about printing on envelopes, see the documentation available with the software program you are using.

Follow the instructions for your operating system.

•

Print on envelopes (Windows) Print on envelopes (Mac OS X)

•

Print on envelopes (Windows)

1. Load envelopes in the tray. For more information, see Load media.

2. On the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. On the Finishing tab, change the orientation to Landscape.

6. Click Paper/Quality, and then select the appropriate envelope from the Paper Size

drop-down list.

TIP: You can change more options for the print job by using the features available on the other tabs in the dialog box.

7. Click OK, and then click Print or OK to begin printing.

Print on envelopes (Mac OS X)

1. Load envelopes in the tray. For more information, see Load media.

2. From the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

22 Print

4. Select the appropriate envelope in the Paper Size pop-up menu.

5. Select the Finishing tab.

NOTE: If your computer is using Mac OS X (v10.5 or v10.6), click the blue disclosure triangle next to the Printer selection to access these options.

6. Select any other print settings that you want, and then click Print to begin printing.

Print photos

Do not leave unused photo paper in the input tray. The paper might start to curl, which could reduce the quality of your printout. Photo paper should be flat before printing.

Follow the instructions for your operating system.

Print photos on photo paper (Windows)

• Print photos on photo paper (Mac OS X)

•

Print photos on photo paper (Windows)

1. Load paper in the tray. For more information, see Load media.

2. On the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. To change settings, click the option that opens the printer Properties dialog box. Depending on your software application, this option might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click OK, and then click Print or OK to begin printing.

Print photos on photo paper (Mac OS X)

1. Load paper in the tray. For more information, see Load media.

2. From the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. Select the appropriate photo paper type in the Finishing pop-up menu.

5. Select Best or Normal in the Color/Quality pop-up menu.

6. Select any other print settings that you want, and then click Print to begin printing.

Print on special and custom-size paper

If your application supports custom-size paper, set the size in the application before printing the document. If not, set the size in the print driver. You might need to reformat existing documents to print them correctly on custom-size paper.

Use only custom-size paper that is supported by the printer. For more information, see Media specifications.

NOTE: With certain types of paper, you can print on both sides of a sheet of paper (called “two-sided printing” or “duplex printing”). For more information, see both sides (duplexing).

Print on special and custom-size paper 23

Print on

Chapter 2

Follow the instructions for your operating system.

•

Print on special or custom-size paper (Mac OS X)

NOTE: Before you can print on custom-size paper, you must set up the custom

size in the HP software provided with the printer. For instructions, see custom sizes (Mac OS X).

1. Load the appropriate paper in the tray. For more information, see Load media.

2. From the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. Select the custom size created in the paper size popup.. Select any other print settings that you want, and then click Print to begin printing.

5. Change any other settings, and then click Print to begin printing.

Set up custom sizes (Mac OS X)

1. From the File menu in your software application, click Print.

2. Select the desired printer in the Format for pop-up menu.

3. Select Manage Custom Sizes in the Paper Size pop-up menu.

4. Click the + on the left side of the screen, double-click Untitled, and type a name for

the new, custom size.

5. In the Width and Height boxes, type the dimensions, and then set the margins, if you want to customize them.

6. Click OK.

Set up

Print on both sides (duplexing)

You can print on both sides of a sheet of media automatically by using the duplexer.

NOTE: The printer driver does not support manual duplexing. Two-sided printing requires an HP Automatic Two-sided Printing Accessory (duplexer) to be installed on the printer.

TIP: If the top and bottom margins in your document are smaller than 12 mm (0.47 inches), the document might not print out correct. To print the document correctly, turn on the fit to margin option in the printer's control panel . To do so, press the OK button, select Paper Handling, select Fit to Margin, and then select On.

Perform two-sided printing (Windows)

1. Load the appropriate media. For more information, see

both sides of a page and Load media.

2. Make sure the duplexer is installed correctly. For more information, see duplexer.

3. With a document open, click Print on the File menu, and then select Print on Both Sides on the Finishing tab.

4. Change any other settings, and then click OK.

5. Print your document.

24 Print

Guidelines for printing on

Install the

Perform two-sided printing (Mac OS X)

NOTE: Follow these instructions to enable two-sided printing and to change

binding options.

Mac OS 10.5. Click Two-Sided Printing under Copies & Pages, and then select the appropriate binding type.

Mac OS 10.6.On the print dialog box, click to select the Two-Sided check box next to the Copies and Collated options. If the Two-Sided option is not available, verify that the duplex accessory is enabled in the print driver. Select the binding type on the Layout panel.

1. Load the appropriate media. For more information, see Guidelines for printing on

both sides of a page and Load media.

2. Make sure the duplexer is installed correctly. For more information, see

Install the

duplexer.

3. Verify that you are using the correct printer and page size in the Page Setup.

4. On the File menu, click Print.

5. Select the option to print on both sides.

6. Change any other settings, and then click Print.

Print on both sides (duplexing) 25

3 Work with ink cartridges

To ensure the best print quality from the printer, you need to perform some simple maintenance procedures. This section provides guidelines for handling the ink cartridges, instructions for replacing the ink cartridges, and aligning and cleaning the printhead.

This section contains the following topics:

•

Information on ink cartridges and the printheads Check the estimated ink levels

•

Replace the ink cartridges

•

Store printing supplies

Information on ink cartridges and the printheads

The following tips help maintain HP ink cartridges and ensure consistent print quality.

• The instructions in this user guide are for replacing ink cartridges, and are not intended for first time installation.

• If you need to replace an ink cartridge, wait until you have the new ink cartridge available to install before removing the old cartridge.

CAUTION: Wait until you have a new ink cartridge available before removing the old ink cartridge. Do not leave the ink cartridge outside of the printer for an extended period of time.

• Keep all ink cartridges in the original sealed packages until they are needed.

• Store ink cartridges in the same orientation packages hang on store shelves or, if out of box, with label facing down.

• Be sure to turn off the printer properly. For more information, see off.

• Store ink cartridges at room temperature (15-35° C or 59-95° F).

• You do not need to replace the cartridges until you are prompted by the printer.

• A significant decrease in print quality might be caused by a clogged printhead. Possible solutions include cleaning the printheads. Cleaning the printheads uses some ink.

• Do not clean the printheads unnecessarily. This wastes ink and shortens the life of the cartridges.

Turn the printer

26 Work with ink cartridges

• Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems.

• If you are transporting the printer, do the following to prevent ink leaking from the printer or other damage from occurring to the printer:

Make sure you turn off the printer by pressing assembly should be parked on the right side of the printer, in the service station. For more information, see

ƕ Make sure you leave the ink cartridges and printheads installed. ƕ The printer must be transported sitting flat; it should not be placed on its side,

back, front, or top.

Check the estimated ink levels

You can check the estimated ink levels from the printer software or the embedded Web server. For information about using these tools, see can also print the Printer Status page to view this information (see Configuration Page).

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so.

NOTE: If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used in another printer, the ink level indicator might be inaccurate or unavailable.

NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see

(Power) button. The printhead

Turn the printer off.

Printer management tools. You

Understand the

www.hp.com/go/inkusage.

Replace the ink cartridges

NOTE: For information on recycling used ink supplies, see HP inkjet supplies

recycling program.

If you do not already have replacement ink cartridges for the printer, see HP supplies and accessories.

Replace the ink cartridges 27

Chapter 3

NOTE: At this time, some portions of the HP Web site are available in English only.

CAUTION: Wait until you have a new ink cartridge available before removing the old ink cartridge. Do not leave the ink cartridge outside of the printer for an extended period of time. This can result in damage to both the printer and the ink cartridge.

To replace the ink cartridges

Use these steps to replace the ink cartridges.

1. Gently pull open the ink cartridge cover.

2. Remove the ink cartridge that requires replacement by grasping it and pulling it

firmly toward you.

3. Remove the new ink cartridge from its package.

28 Work with ink cartridges

4. Align the cartridge with its color-coded slot and insert the cartridge into the slot. Press down firmly on the cartridge to ensure proper contact.

5. Close the ink cartridge cover.

Store printing supplies

This section covers the following topics:

•

Store ink cartridges

•

Store printheads

Store ink cartridges

Ink cartridges can be left in the printer for extended periods of time. If you remove the ink cartridges, place them in an airtight container, such as a re-sealable plastic bag.

Store printheads

Printheads can be left in the printer for extended periods of time. However, to assure optimal printhead health, be sure to turn the printer off correctly. For more information, see

Turn the printer off.

Store printing supplies 29

4 Solve a problem

The information in Solve a problem suggests solutions to common problems. If your printer is not operating correctly and those suggestions did not solve your problem, try using one of the following support services to obtain assistance.

This section contains the following topics:

•

HP support

•

General troubleshooting tips and resources

•

Solve printing problems

•

Solve print quality problems Solve paper-feed problems

•

Solve printer management problems Troubleshoot installation issues

•

Understand the Configuration Page

•

Understand the network configuration page Clear jams

•

HP support

If you have a problem, follow these steps

1. Check the documentation that came with the printer.

2. Visit the HP online support Web site at

available to all HP customers. It is the fastest source for up-to-date printer information and expert assistance and includes the following features:

• Fast access to qualified online support specialists

• HP software and driver updates for the HP printer

• Valuable troubleshooting information for common problems

• Proactive printer updates, support alerts, and HP newsgrams that are available when you register the printer

For more information, see

3. Call HP support. Support options and availability vary by printer, country/region,

and language. For more information, see

Obtain electronic support.

www.hp.com/support. HP online support is

HP support by phone.

Obtain electronic support

To find support and warranty information, go to the HP Web site at www.hp.com/ support. If prompted, select your country/region, and then click Contact HP for information on calling for technical support.

This Web site also offers technical support, drivers, supplies, ordering information and other options such as:

• Access online support pages.

• Send HP an email message for answers to your questions.

30 Solve a problem

• Connect with an HP technician by using online chat.

• Check for HP software updates.

You can also obtain support from the HP software for Windows or Mac OS X, which provide easy, step-by-step solutions to common printing problems. For more information, see

Support options and availability vary by printer, country/region, and language.

HP support by phone

The phone support numbers and associated costs listed here are those in effect at time of publication and are applicable only for calls made on a land line. Different rates may apply for mobile phones.

For the most current HP list of telephone support numbers and call costs information, see

www.hp.com/support.

During the warranty period, you may obtain assistance from the HP Customer Care Center.

NOTE: HP does not provide telephone support for Linux printing. All support is provided online at the following web site: a question button to begin the support process.

The HPLIP Web site does not provide support for Windows or Mac OS X. If you are using these operating systems, see

This section contains the following topics:

•

Before you call

•

Phone support period

•

Telephone support numbers After the phone support period

•

Printer management tools.

https://launchpad.net/hplip. Click the Ask

www.hp.com/support.

Before you call

Call HP support while you are in front of the computer and the printer. Be prepared to provide the following information:

• Model number (for more information, see

Find the printer model number)

• Serial number (located on the back or bottom of the printer)

• Messages that appear when the situation occurs

• Answers to these questions:

ƕ Has this situation happened before? ƕ Can you re-create it? ƕ Did you add any new hardware or software to your computer at about the time

that this situation began?

ƕ Did anything else occur prior to this situation (such as a thunderstorm or

moving the printer)?

HP support 31

Chapter 4

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico).

Telephone support numbers

In many locations, HP provides toll free telephone support during the warranty period. However, some of the support numbers might not be toll free.

After the phone support period

After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: Contact your HP dealer or call the support phone number for your country/region to learn more about support options.

www.hp.com/support.

General troubleshooting tips and resources

NOTE: Many of the following steps require HP software. If you did not install the

HP software, you can install it using the HP software CD included with the printer, or you can download the HP software from the HP support Web site ( support).

Try these when you begin troubleshooting a printing problem.

• For a paper jam, see

• For paper-feed problems, such as the paper skew and paper pick, see paper-feed problems.

• Power light is on and not blinking. When the printer is turned on for the first time, it takes approximately 12 minutes to initialize it after the ink cartridges are installed.

• Power cord and other cables are working, and are firmly connected to the printer. Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet, and is turned on. For voltage requirements, see specifications.

• Media is loaded correctly in the input tray and is not jammed in the printer.

• All packing tapes and materials are removed.

• The printer is set as the current or default printer. For Windows, set it as the default in the Printers folder. For Mac OS X, set it as the default in the Print & Fax section of the System Preferences. See your computer's documentation for more information.

• Pause Printing is not selected if you are using a computer running Windows.

• You are not running too many programs when you are performing a task. Close programs that you are not using or restart the computer before attempting the task again.

Clear jams.

www.hp.com/

Solve

Electrical

32 Solve a problem

Solve printing problems

This section contains the following topics:

•

The printer shuts down unexpectedly

•

Alignment fails

•

The printer is not responding (nothing prints) Printer takes a long time to print

•

Blank or partial page printed

•

Something on the page is missing or incorrect Placement of the text or graphics is wrong

•

The printer shuts down unexpectedly

Check the power and power connections

Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet. For voltage requirements, see

Alignment fails

If the alignment process fails, make sure you have loaded unused, plain white paper into the input tray. If you have colored paper loaded in the input tray when you align the ink cartridges, the alignment fails.

If the alignment process fails repeatedly, you might have a defective sensor or ink cartridge. Contact HP support. Go to country/region, and then click Contact HP for information on calling for technical support.

Electrical specifications.

www.hp.com/support. If prompted, select your

The printer is not responding (nothing prints)

There are print jobs stuck in the print queue

Open the print queue, cancel all documents, and then reboot the computer. Try to print after the computer reboots. Refer to the Help system for the operating system for more information.

Check the printer setup

For more information, see

Check the HP software installation

If the printer is turned off when printing, an alert message should appear on your computer screen; otherwise, the HP software provided with the printer might not be installed correctly. To resolve this, uninstall the HP software completely, and then reinstall the HP software.

General troubleshooting tips and resources.

Solve printing problems 33

Chapter 4

Check the cable connections

• Make sure both ends of the USB cable or Ethernet cable are secure.

• If the printer is connected to a network, check the following:

ƕ Check the Link light on the back of the printer. ƕ Make sure you are not using a phone cord to connect the printer.

Check any personal firewall software installed on the computer

The personal software firewall is a security program that protects a computer from intrusion. However, the firewall might block communication between the computer and the printer. If there is a problem communicating with the printer, try temporarily disabling the firewall. If the problem persists, the firewall is not the source of the communication problem. Re-enable the firewall.

Printer takes a long time to print

Check the system configuration and resources

Make sure the computer meets the minimum system requirements for the printer. For more information, see

Check the HP software settings

Print speed is slower when you select high print-quality settings. To increase the print speed, select different print settings in the print driver. For more information, see

System requirements.

Print.

Blank or partial page printed

Clean the printhead

Complete the printhead cleaning procedure. For more information, see printheads. The printhead may need to be cleaned if the printer was turned off incorrectly.

NOTE: Incorrectly turning off the printer can cause print quality problems like blank or partial pages. Printhead cleaning can solve these problems, but turning off the printer correctly can prevent them in the first place. Always turn the printer off by pressing the Power button on the printer. Wait until the Power light goes out before unplugging the power cord or turning off a power strip.

Check the media settings

• Make sure you select the correct print quality settings in the printer driver for the media loaded in the trays.

• Make sure the page settings in the printer driver match the page size of media loaded in the tray.

More than one page is being picked

For more information on paper-feed problems, see

To clean the

Solve paper-feed problems.

34 Solve a problem

There is a blank page in the file

Check the file to make sure there is no blank page.

Something on the page is missing or incorrect

Check the Print Quality Diagnostic page

Print a Print Quality Diagnostic page to help you decide whether to run any maintenance tools to improve the print quality of your printouts. For more information, see

Understand the Configuration Page.

Check the margin settings

Make sure the margin settings for the document do not exceed the printable area of the printer.

TIP: If you are printing on both sides of a page and the top and bottom margins in your document are smaller than 12 mm (0.47 inches), the document might not print out correct. To print the document correctly, turn on the fit to margin option in the printer's control panel . To do so, press the OK button, select Paper Handling, select Fit to Margin, and then select On.

Check the color print settings Make sure Print in Grayscale is not selected in the print driver.

Check the printer location and length of USB cable

High electromagnetic fields (such as those generated by USB cables) can sometimes cause slight distortions to printouts. Move the printer away from the source of the electromagnetic fields. Also, it is recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields.

Placement of the text or graphics is wrong

Check how the media is loaded

Make sure the media guides fit snugly against the edges of the stack of media, and make sure the tray is not overloaded. For more information, see

Check the media size

• Content on a page might be cut off if the document size is larger than the media that you are using.

• Make sure the media size selected in the printer driver match the size of media loaded in the tray.

Check the margin settings

If the text or graphics are cut off at the edges of the page, make sure the margin settings for the document do not exceed the printable area of your printer.

Load media.

Solve printing problems 35

Chapter 4

Check the page-orientation setting

Make sure the media size and page orientation selected in the application match the settings in the printer driver. For more information, see

Check the printer location and length of USB cable

If the above solutions do not work, the problem may be caused by the inability of the application to interpret print settings correctly. See the release notes for known software conflicts, refer to the application's documentation, or contact the software manufacturer for specific help.

Solve print quality problems

• General print quality troubleshooting Meaningless characters print

•

Ink is smearing

•

Ink is not filling the text or graphics completely Output is faded or dull colored

•

Colors are printing as black and white

•

Wrong colors are printing Printout shows bleeding colors

•

Colors do not line up correctly

•

Text or graphics are streaked Something on the page is missing or incorrect

•

Printhead maintenance

Print.

General print quality troubleshooting

Check the printheads and ink cartridges

Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see Printhead maintenance.

NOTE: HP cannot guarantee the quality of refilled, remanufactured, or non-HP ink cartridges.

Check the paper quality

Make sure the media meets HP specifications, and try to print again. For more information, see

36 Solve a problem

Media specifications.

Check the type of media loaded in the printer

• Make sure the tray supports the type of media you have loaded. For more information, see

• Make sure you have selected the tray in the print driver that contains the media that you want to use.

Check the printer location and length of USB cable

It is recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields. You can also try to use a different USB cable to see if the USB cable has failed.

Media specifications.

Meaningless characters print

If an interruption occurs to a job that is printing, the printer might not recognize the rest of the job.

Cancel the print job and wait for the printer to return to the ready state. If the printer does not return to the ready state, cancel all jobs in the printer driver, power cycle the printer, and then print the document.

Check the cable connections

If the printer and computer are connected with a USB cable, the problem may be due to a poor cable connection.

Make sure the cable connections at both ends are secure. If the problem persists, turn the printer off, disconnect the cable from the printer, turn on the printer without connecting the cable, and delete any remaining jobs from the print spooler. When the Power light is on and not flashing, reconnect the cable.

Check the document file

The document file may be damaged. If you can print other documents from the same application, try printing a backup copy of your document, if available.

Ink is smearing

Check the print settings

• When you print documents that use a lot of ink, allow more time to dry before handling the printouts. This is especially true for transparencies. In the printer driver, select the Best print quality, and also increase the ink drying time and reduce the ink saturation, using the ink volume under the advanced features (Windows) or ink features (Mac OS X). However, note that decreasing ink saturation might give printouts a "washed-out" quality.

• Color documents that have rich, blended colors can wrinkle or smear when printed using the Best print quality. Try using another print mode, such as Normal, to reduce ink, or use HP Premium Paper designed for printing vivid color documents. For more information, see

Print.

Solve print quality problems 37

Chapter 4

Check the media type

• Some types of media do not accept ink well. For these types of media, ink dries more slowly and smearing may occur. For more information, see specifications.

• Make sure that the media in the tray matches the media type selected in the printer driver.

Ink is not filling the text or graphics completely

Check the media type

Some media types are not suitable for use with the printer. For more information, see Media specifications.

Check the printheads

Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see Printhead maintenance.

Output is faded or dull colored

Check the print mode

The Draft or Fast mode in the printer driver allows you to print at a faster rate, which is good for printing drafts. To get better results, select Normal or Best. For more information, see

Print.

Media

Check the paper type setting

When printing on transparencies or other special media, select the corresponding media type in the print driver. For more information, see size paper.

Colors are printing as black and white

Check the print settings

Make sure Print in Grayscale is not selected in the printer driver. Open the HP software included with the printer, click the Advanced tab, and then select Off from the

Print in Grayscale drop-down menu.

Wrong colors are printing

Check the print settings

Make sure Print in Grayscale is not selected in the printer driver. Open the HP software included with the printer, click the Advanced tab, and then select Off from the Print in Grayscale drop-down menu.

38 Solve a problem

Print on special and custom-

Check the printheads

Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see Printhead maintenance.

Check the print cartridges.

HP cannot guarantee the quality of refilled, remanufactured, or non-HP ink cartridges.

Printout shows bleeding colors

Check the ink cartridges

Make sure you are using genuine HP ink. HP cannot guarantee the quality of refilled, remanufactured, or non-HP ink cartridges. For ordering information, see

Check the printheads

Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see Printhead maintenance.

Colors do not line up correctly

Check the printheads

Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see Printhead maintenance.

Supplies.

Check the graphics placement

Use the zoom or print preview feature of your software to check for gaps in the placement of graphics on the page.

Text or graphics are streaked

Check the printheads

Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see Printhead maintenance.

Something on the page is missing or incorrect

Check the printheads

Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see Printhead maintenance.

Solve print quality problems 39

Chapter 4

Check the margin settings

Make sure the margin settings for the document do not exceed the printable area of the printer.

Check the color print settings Make sure Print in Grayscale is not selected in the print driver.

Printhead maintenance

If printed characters are incomplete, or printouts are streaked, the ink nozzles might be clogged and you might need to clean the printheads.

When the quality of printouts deteriorates, follow these steps:

1. Check the health of the printheads. For more information, see health.

2. Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see Printhead maintenance.

3. Clean the printheads. For more information, see

4. Replace the printheads if the problems persist after cleaning.

This section covers the following printhead maintenance tasks:

To check printhead health

•

To print the print quality diagnostic page To align the printheads

•

To calibrate the linefeed

•

To clean the printheads

•

To clean the printhead contacts manually

•

To replace the printheads

To check printhead

To clean the printheads.

To check printhead health

Use one of the following means to check the printhead health. If any printhead has a Replace status, then perform one or more of the maintenance functions, or clean or replace the printhead.

• Configuration Page: Print the configuration page on a clean sheet of white paper, and check the printhead health section. For more information, see Configuration Page.

• Embedded Web server: Open the embedded Web server. For more information, see

To open the embedded Web server. Click the Tools tab, and then click Ink

Gauge in the left pane.

• HP Software (Windows): Open the HP software that was included with the printer. Click the Information tab, and then click Printhead Health.

• HP Utility (Mac OS X): Click Printhead Health from the Information and Support panel.

To print the print quality diagnostic page

Use the print quality diagnostic page to diagnose issues affecting the print quality. This helps you decide whether to run any maintenance tools to improve the print quality of

40 Solve a problem

Understand the

your printouts. You can also view the ink level information, and the printhead health status on the page.

NOTE: Before printing the print quality diagnostic page, make sure you load paper. For more information, see

Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so.

• Control panel: Press the OK button, select Information and then press the OK

button. Press right arrow button.

• Embedded Web server: Click the Tools tab, click Print Quality Toolbox in the left pane, select Print Quality Report.

• HP Software (Windows): Open the HP software that was included with the printer. Click the Device Services tab, and then click Print the Print Quality Diagnostic Page and follow the onscreen instructions.

• HP Utility (Mac OS X): Click Print Quality Diagnostics from the Information and Support panel.

Load media.

to select Print Quality Page and then press the OK

Solve print quality problems 41

Chapter 4

1 Printer Information: Shows printer information (such as the printer model number, serial

number, and firmware version number), the number of pages printed from the trays and duplexer, the ink level information, and the printhead health status.

2 Test Pattern 1: If the lines are not straight and connected, align the printheads. For more

information, see

3 Test Pattern 2: If there are thin white lines across any of the colored blocks, clean the

printheads. For more information, see

NOTE: If there are thin white lines across all the color blocks and thin white lines across the gray blocks in Test Pattern 3, do NOT clean the printhead. Calibrate the linefeed instead. For more information, see

4 Test Pattern 3: If there are dark lines or white gaps where the arrows are pointing,

calibrate the linefeed. For more information, see

To align the printheads.

To clean the printheads.

To calibrate the linefeed.

To align the printheads

Whenever you replace a printhead, the printer automatically aligns the printheads to ensure the best print quality. However, if the lines in Test Pattern 1 on the Print Quality Diagnostic page are not straight and connected, you can start the alignment process manually. For more information, see

Understand the Configuration Page.

NOTE: Before aligning the printheads, make sure you load plain paper. For more information, see

Load media.

• Control panel: Press the OK button, press the right arrow to select Maintenance and then press the OK button. Press OK again when Print Quality appears. Press right arrow

to select Print Alignment and then press the OK

button.

• Embedded Web server: Click the Tools tab, click Print Quality Toolbox in the left pane, and click Align Printer.

• HP Software (Windows): Open the HP software that was included with the printer. Click Printer Actions, click Maintenance Tasks, and then click Align Printheads.

• HP Utility (Mac OS X): Click Align from the Information and Support panel.

To calibrate the linefeed

If Test Pattern 3 on the Print Quality Diagnostic page shows white gaps or dark lines, you need to calibrate the linefeed. For more information, see Configuration Page.

• Control panel: Press the OK button, press the right arrow Maintenance and then press the OK button. Press OK again when Print Quality appears. Press right arrow button.

• Embedded Web server: Click the Tools tab, click Print Quality Toolbox in the left pane, and click Calibrate Linefeed.

42 Solve a problem

Understand the

to select

to select Calibrate Linefeed and then press the OK

• HP Software (Windows): Open the HP software that was included with the printer. Click the Device Services tab, and then click Linefeed Calibration and follow the onscreen instructions.

• HP Utility (Mac OS X): Click Calibrate Linefeed from the Information and

Support panel.

To clean the printheads

To determine whether the printheads need to be cleaned, print a Print Quality Diagnostic page. For more information, see

Understand the Configuration Page.

NOTE: Cleaning uses ink, so clean the printheads only when necessary.

The cleaning process takes a few minutes. Some noise might be generated in the process.

Before cleaning the printheads, make sure you load paper. For more information, see

Load media.

• Control panel: Press the OK button, press the right arrow to select Maintenance and then press the OK button. Press OK again when Print Quality appears. Press right arrow

to select Clean Printhead and then press the OK

button.

• Embedded Web server: Click the Tools tab, click Printer Quality Toolbox in the left pane, and click Clean Printhead.

• HP Utility (Mac OS X): Click Clean from the Information and Support panel.

To clean the printhead contacts manually

After the printheads are installed, you might get a control-panel message telling you the printer cannot print. If you receive this message, you might need to clean the electrical contacts on the printheads and in the printer. Make sure there is paper in the printer before you start. See

Load media for more information.

CAUTION: Electrical contacts contain sensitive electronic components that can be damaged easily.

1. Open the top cover.

2. If the carriage does not move to the left automatically, press and hold the OK

button until the carriage moves to the left. Wait for the carriage to stop moving, and then unplug the power cord from the printer.

Solve print quality problems 43

Chapter 4

3. Lift the printhead latch.

4. Lift the handle of the printhead and use it to pull the printhead out of its slot.

5. Obtain clean, dry, soft and lint-free cleaning material. Suitable materials include

paper coffee filters and eyeglass lens cleaning paper.

CAUTION: Do not use water.

44 Solve a problem

6. Wipe the electrical contacts on the printhead but do not touch the nozzles.

NOTE: The electrical contacts are small copper-color squares, grouped on

one face of the printhead.

The nozzles are on a different face of the printhead. Ink is visible on the nozzles.

CAUTION: Touching the nozzles can cause permanent nozzle damage.

CAUTION: Ink can permanently mark clothing.

7. After cleaning, place the printhead on a sheet of paper or paper towel. Make sure

the nozzles are facing up and are not in contact with the paper.

8. Clean the electrical contacts in the printhead slot inside the printer with a clean, dry, soft and lint-free cloth.

9. Plug in the power cord and turn on the printer. The control panel should indicate that the printhead is missing.

10. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead latch). Press down firmly on the printhead to ensure proper contact.

11. Where necessary, repeat the steps for the remaining printheads.

Solve print quality problems 45

Chapter 4

12. Pull the printhead latch all the way forward, and then press down to ensure that the

latch is engaged correctly. You might have to apply some pressure to engage the latch.

13. Close the top cover.

14. If the control-panel message remains, repeat the cleaning procedure for the

printhead that corresponds to the message.

15. If the control-panel message remains, replace the printhead which corresponds to

the message.

16. Wait while the printer initializes the printheads and prints the alignment pages. If

the printer does not print the pages, start the alignment process manually. For more information, see

To align the printheads.

To replace the printheads

NOTE: To find out which printheads work with your printer, see Supplies.

Replace the printheads only when the printhead health indicates that the printheads need replacement. For more information, see

To check printhead health.

Use these instructions to replace a printhead.

1. Open the top cover.

2. If the carriage does not move to the left automatically, press and hold the OK

button until the carriage moves to the left. Wait for the carriage to stop moving.

3. Lift the printhead latch.

46 Solve a problem

4. Lift the handle of a printhead and use it to pull the printhead out of its slot.

5. Before installing a printhead, shake the printhead up and down at least six times

while the printhead is still in its packaging.

Solve print quality problems 47

Chapter 4

6. Remove the new printhead from its package, and then remove its orange protective

caps.

CAUTION: Do not shake printheads after the caps are removed.

7. Insert the printhead into its color-coded slot (the label on the printhead must match

the label on the printhead latch). Press down firmly on the printhead to ensure proper contact.

8. Pull the printhead latch all the way forward, and then press down to ensure that the

latch is engaged correctly. You might have to apply some pressure to engage the latch.

9. Close the top cover.

10. Wait while the printer initializes the printheads and prints the alignment pages. If

the printer does not print the pages, start the alignment process manually. For more information, see

To align the printheads.

Solve paper-feed problems

Media is not supported for the printer or tray

Use only media that is supported for the printer and the tray being used. For more information, see

Media is not picked up from a tray

• Make sure media is loaded in the tray. For more information, see the media before loading.

• Make sure the paper guides are set to the correct markings in the tray for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack.

• Make sure media in the tray is not curled. Uncurl paper by bending it in the opposite direction of the curl.

48 Solve a problem

Media specifications.

Load media. Fan

• When using thin special media, make sure that the tray is completely loaded. If you are using special media that is only available in small quantities, try placing the special media on top of other paper of the same size to help fill the tray. (Some media is picked up more easily if the tray is full.)

• If you are using thick special media (such as brochure paper), load media so that the tray is between 1/4 and 3/4 full. If necessary, place the media on top of other paper of the same size so that the stack height is within this range.

Media is not coming out correctly

• Make sure the output tray extender is fully extended; otherwise, printed pages may fall off the printer.

• Remove excess media from the output tray. There is a limit to the number of sheets the tray can hold.

Pages are skewing

• Make sure the media loaded in the trays is aligned to the paper guides. If needed, reload the media correctly, making sure that the paper guides are aligned correctly.

• Load media into the printer only when it is not printing.

Multiple pages are being picked up

• Fan the media before loading.

• Make sure the paper guides are set to the correct markings in the tray for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack.

• Make sure the tray is not overloaded with paper.

• Use HP media for optimum performance and efficiency.

Solve paper-feed problems 49

Chapter 4

Solve printer management problems

This section provides solutions to common problems that involve managing the printer. This section contains the following topic:

Embedded Web server cannot be opened

•

NOTE: To use the embedded EWS, the printer must be connected to a network using either an Ethernet connection. You cannot use the embedded Web server if the printer is connected to a computer with a USB cable.

Embedded Web server cannot be opened

Check your network setup

• Make sure you are not using a phone cord or a crossover cable to connect the printer to the network.

• Make sure the network cable is securely connected to the printer.

• Make sure the network hub, switch, or router is turned on and working correctly.

Check the computer

Make sure the computer that you are using is connected to the network.

NOTE: To use the EWS, the printer must be connected to a network using either an Ethernet connection. You cannot use the embedded Web server if the printer is connected to a computer with a USB cable.

Press the OK button, select Information and then press the OK button. Press right arrow

Check your Web browser

• Make sure the Web browser meets the minimum system requirements. For more

• If your Web browser uses any proxy settings to connect to the Internet, try turning

• Make sure JavaScript and cookies are enabled in your Web browser. For more

Check the printer IP address

• To check the IP address of the printer, obtain the IP address by printing a network

• Ping the printer using the IP address from the command prompt.

50 Solve a problem

to select Network Config Page and then press the OK button.

information, see

off these settings. For more information, see the documentation available with your Web browser.

information, see the documentation available with your Web browser.

configuration page. Press right arrow Graphic - Right arrow, select Information , and then select Network Config Page.

For example, if the IP address is 123.123.123.123, type the following at the MSDOS prompt:

C:\>Ping 123.123.123.123

System requirements.

Or, in Mac OS X, use one of the following methods: ƕ Open Terminal (available in the Applications > Utilities folder) and type the

following: ping 123.123.123

ƕ Open the Network Utility (available in the Applications > Utilities folder) and

click the Ping tab.

If a reply appears, the IP address is correct. If a time-out response appears, the IP address is incorrect.

Troubleshoot installation issues

If the following topics do not help, see HP support for information about HP support.

•

Hardware installation suggestions

•

HP software installation suggestions Solve network problems

•

Hardware installation suggestions

Check the printer

• Make sure that all packing tape and material have been removed from outside and inside the printer.

• Make sure that the printer is loaded with paper.

• Make sure that no lights are on or blinking except the Ready light, which should be on. If the Attention light is blinking, check for messages on the printer control panel.

Check the hardware connections

• Make sure that any cords and cables that you are using are in good working order.

• Make sure that the power cord is connected securely to both the printer and to a working power outlet.

Check the printheads and ink cartridges

• Make sure that all of the printheads and ink cartridges are firmly installed in their correct, color-coded slot. Press down firmly on each one to ensure proper contact. The printer cannot work if they are not all installed.

• Make sure that the printhead latch is closed correctly.

• If the display shows a printhead error message, clean the contacts on the printheads.

HP software installation suggestions

Check the computer system

• Make sure that your computer is running one of the supported operating systems.

• Make sure that the computer meets at least the minimum system requirements.

• In the Windows printer manager, make sure that the USB drivers have not been disabled.

Troubleshoot installation issues 51

Chapter 4

Verify installation preliminaries

• Make sure to use the installation CD that contains the correct HP software for your operating system.

• Before installing HP software, make sure that all other programs are closed.

• If the computer does not recognize the path to the CD-ROM drive that you type, make sure that you are specifying the correct drive letter.

• If the computer cannot recognize the installation CD in the CD-ROM drive, inspect the installation CD for damage. You can download the print driver from the HP Web site (

www.hp.com/support).

NOTE: After correcting any problems, run the installation program again.

Solve network problems

General network troubleshooting

• If you are unable to install the HP software, verify that:

ƕ All cable connections to the computer and the printer are secure. ƕ The network is operational and the network hub is turned on. ƕ All applications, including virus protection programs, spyware protection

programs, and firewalls, are closed or disabled for computers running Windows.

ƕ Make sure the printer is installed on the same subnet as the computers that use

the printer.

ƕ If the installation program cannot discover the printer, print the network

configuration page and enter the IP address manually in the installation program. For more information, see page.

• If you are using a computer running Windows, make sure that the network ports created in the print driver match the printer IP address:

ƕ Print the printer’s network configuration page. ƕ Click Start, then click Printers or Printers and Faxes.

- Or Click Start, click Control Panel, and then double-click Printers.

ƕ Right-click the printer icon, click Properties, and then click the Ports tab. ƕ Select the TCP/IP port for the printer, and then click Configure Port. ƕ Compare the IP address listed in the dialog box and make sure it matches the

IP address listed on the network configuration page. If the IP addresses are different, change the IP address in the dialog box to match the address on the network configuration page.

ƕ Click OK twice to save the settings and close the dialog boxes.

Understand the network configuration

Problems connecting to a wired network

• If the Network light on the printer control panel does not turn on, make sure that all of the “General network troubleshooting” conditions are met.

• Though it is not recommended that you assign the printer with a static IP address, you might resolve some installation problems (such as a conflict with a personal firewall) by doing so.

52 Solve a problem

To reset the printer's network settings

1. Press the OK button.

2. Press the right arrow

3. Press the right arrow

button.

NOTE: Resetting the printer’s network settings also resets the printer’s firewall settings. For more information about configuring the printer’s firewall settings, see

to select Configure Device and then press the OK button. to select Restore Factory Setting and then press the OK

Understand the Configuration Page

Use the Configuration page to view current printer information and ink cartridge status. Also use the Configuration page to help you troubleshoot problems with the printer.

The Configuration page also contains a log of recent events.

If you need to call HP, it is often useful to print the Configuration page before calling.

Understand the Configuration Page 53

Chapter 4

1. Printer Information: Shows printer information (such as the printer name, model number, serial number, and firmware version number), the accessories that are installed (such as the duplexer), and the number of pages printed from the trays and accessories.

2. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges) and the part numbers and expiration dates of the ink cartridges.

3. Printhead Status: Shows the status of the printhead health and the part numbers, first-installation dates, and end-of-warranty dates of the printheads, as well as the accumulated ink usage. The status options for the printhead are: good, fair, and replace. If the status is “fair,” then the print quality must be monitored, but the printhead does not need to replaced. If the status is “replace,” then the printhead must be replaced.

To print the Configuration page

• Control panel: Press the OK button, select Information and then press the OK button. Press the right arrow the OK button.

NOTE: For models that are connected to a network, the network configuration page will also be printed.

to select Print Configuration Page and then press

• HP Utility (Mac OS X): Click Device Information from the Information and Support panel, and then click Print Configuration Page.

• Embedded Web Server: Click Tools, click Printer Information in the left panel, and then click Print Self Test Page.

Understand the network configuration page

If the printer is connected to a network, you can print a network configuration page to view the network settings for the printer. You can use the network configuration page to

54 Solve a problem

help troubleshoot network connectivity problems. If you need to call HP, it is often useful to print this page before calling.

1. General Information: Shows information about the current status and active

connection type of the network, and other information, such as the URL of the embedded Web server.

2. 802.3 Wired: Shows information about the active wired network connection, such

as the IP address, subnet mask, default gateway, as well as the hardware address of the printer.

Understand the network configuration page 55

Chapter 4

3. Miscellaneous: Shows information about more advanced network settings.

• Port 9100: The printer supports raw IP printing through TCP Port 9100. This

HP-proprietary TCP/IP port on the printer is the default port for printing. It is accessed by HP software (for example, the HP Standard Port).

• LPD: Line Printer Daemon (LPD) refers to the protocol and programs

associated with line-printer spooling services that may be installed on various TCP/IP systems.

NOTE: The LPD functionality can be used with any host implementation of LPD that complies with the RFC 1179 document. The process for configuring printer spoolers, however, might differ. See your system documentation for information about configuring these systems.

• Bonjour: Bonjour services (which use mDNS, or Multicast Domain Name

System) are typically used on small networks for IP address and name resolution (through UDP port 5353), where a conventional DNS server is not used.

• SLP: Service Location Protocol (SLP) is an Internet standard network protocol

that provides a framework to allow networking applications to discover the existence, location, and configuration of networked services in enterprise networks. This protocol simplifies discovery and use of network resources such as printers, Web servers, fax machines, video cameras, files systems, backup devices (tape drives), databases, directories, mail servers, calendars.

• Microsoft Web Services: Enable or disable the Microsoft Web Services

Dynamic Discovery (WS Discovery) protocols or Microsoft Web Services for Devices (WSD) Print services supported on the printer. Disable unused print services to prevent access through those services.

• SNMP: SNMP (Simple Network Management Protocol) is used by network

management applications for printer management. The printer supports SNMPv1 protocol on IP networks.

• WINS: If you have a Dynamic Host Configuration Protocol (DHCP) server on

your network, the printer automatically obtains its IP address from that server and registers its name with any RFC 1001 and 1002-compliant dynamic name services as long as a WINS server IP address has been specified.

4. Connected PC(s): Lists the computers connected to this printer, as well as the last time these computers accessed the printer.

56 Solve a problem

NOTE: For more information about WS Discovery and WSD Print, visit www.microsoft.com.

To print the Network Configuration page

• Control panel: Press the OK button, select Information and then press the OK

button. Press right arrow the OK button.

• HP Utility (Mac OS X): Click Device Information from the Information and Support panel, and then click Print Network Configuration Page.

• Embedded Web Server: Click the Network tab, click Status in the left panel under

Wired (802.3), and then click Network Configuration Page.

Clear jams

Occasionally, media becomes jammed during a job. Try the following remedies before you attempt to clear the jam.

• Make sure that you are printing with media that meets specifications. For more information, see

• Make sure that you are printing with media that is not wrinkled, folded, or damaged.

• Make sure that the printer is clean.

• Make sure that the trays are loaded correctly and are not too full. For more information, see

This section contains the following topics:

•

Clear paper jams

•

Avoid paper jams

to select Network Configuration Page and then press

NOTE: For models that are connected to a network, the network configuration page will also be printed.

Media specifications.

Load media.

Clear paper jams

If the paper was loaded in the input tray, you might need to clear the paper jam from the duplexer.

Clear jams 57

Chapter 4

To clear a jam

Use these steps to clear a paper jam.

1. Remove all media from the output tray.

CAUTION: Trying to clear a paper jam from the front of the printer can

damage the print mechanism. Always access and clear paper jams through the duplexer.

2. Check the duplexer. a. Push the button on either side of the duplexer, and then remove the panel or

unit.

b. Locate any jammed media inside the printer, grasp it with both hands and then

pull it towards you.

c. If the jam is not there, push the latch on the top of the duplexer and lower its

cover. If the jam is inside, carefully remove it. Close the cover.

d. Reinsert the duplexer into the printer.

3. Open the top cover and remove any debris.

4. If you have not found the jam and have Tray 2 installed, pull out the tray and

remove the jammed media, if possible. If not, do the following:

a. Ensure the printer is turned off and disconnect the power cord. b. Lift the printer off Tray 2. c. Remove the jammed media from the bottom of the printer or from Tray 2. d. Reposition the printer on top of Tray 2.

58 Solve a problem

5. Open the print carriage access door. If there is paper remaining inside the printer,

ensure the carriage has moved to the right of the printer, free any paper scraps or wrinkled media, and pull the media towards you through the top of the printer.

WARNING! Do not reach into the printer when it is on and the carriage is stuck. When you open the print carriage access door, the carriage should return to its position on the right side of the printer. If it does not move to the right, turn off the printer before you remove any jam.

6. After clearing the jam, close all covers, turn on the printer (if you turned it off) and

resend the print job.

Avoid paper jams

To help avoid paper jams, follow these guidelines.

• Remove printed papers from the output tray frequently.

• Prevent curled or wrinkled paper by storing all unused paper flat in a re-sealable bag.

• Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.

• Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the input tray must be the same size and type.

• Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray.

• Do not force paper too far forward in the input tray.

• Use paper types that are recommended for the printer. For more information, see Media specifications.

Clear jams 59

A Technical information

This section contains the following topics:

Warranty information

•

Printer specifications

•

Regulatory information

Environmental product stewardship program

•

Third-party licenses

•

Warranty information

This section contains the following topics:

Hewlett-Packard limited warranty statement

•

Ink cartridge warranty information

•

60 Technical information

Hewlett-Packard limited warranty statement

HP product Duration of limited warranty

Software Media 90 days

Printer 1 year

Print or Ink cartridges Until the HP ink is depleted or the “end of warranty” date printed

Printheads (only applies to products with customer 1 year replaceable printheads)

Accessories 1 year unless otherwise stated

A. Extent of limited warranty

1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects

in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.

2. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not

warrant that the operation of any product will be interrupted or error free.

3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover

any other problems, including those that arise as a result of: a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; c. Operation outside the product's specifications; d. Unauthorized modification or misuse.

4. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the

customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of

a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to

service the printer for the particular failure or damage.

5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's

warranty, HP shall either repair or replace the product, at HP's option.

6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall,

within a reasonable time after being notified of the defect, refund the purchase price for the product.

7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the

product being replaced.

9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.

10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer.

B. Limitations of warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

C. Limitations of liability

1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies.

2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

D. Local law

1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may:

a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer

(e.g., the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer

cannot disclaim, or allow limitations on the duration of implied warranties.

3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT

EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.

Dear Customer, You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your

country.

You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited Warranty.

Ireland: Hewlett-Packard Ireland Limited, 63-74 Sir John Rogerson's Quay, Dublin 2 United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN Malta: Hewlett Packard International Trade BV, Branch 48, Sqaq Nru 2, Triq ix-Xatt, Pieta MSD08, Malta South Africa: Hewlett-Packard South Africa Ltd, 12 Autumn Street, Rivonia, Sandton, 2128, Republic of South Africa

on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with.

HP Limited Warranty

Warranty information 61

Appendix A

Ink cartridge warranty information

The HP cartridge warranty is applicable when the product is used in its designated HP printer. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with.

During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY-MM format, may be found on the product as indicated:

62 Technical information

Printer specifications

This section contains the following topics:

•

Physical specifications

•

Product features and capacities

•

Processor and memory specifications

•

System requirements

•

Network protocol specifications

•

Embedded Web server specifications

•

Media specifications

•

Print specifications

•

Environmental specifications

•

Electrical specifications

•

Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)

Physical specifications

Size (width x height x depth) Printer with duplexer: 494 x 180 x 479 mm (19.5 x 7.1 x 18.9 inches) With Tray 2: Adds 66 mm (2.6 inches) to the height of the printer.

Printer weight (does not include printing supplies) Printer with duplexer: 7.8 kg (17.2 lb) With Tray 2: Adds 2.6 kg (5.7 lb)

Product features and capacities

Feature Capacity

Connectivity • USB 2.0-compliant high speed

• Wired network

Print method Drop-on-demand thermal inkjet printing

Ink cartridges Four ink cartridges (one each for black, cyan,

Printheads Two printheads (one black and yellow, and

Supply yields Visit

Printer languages HP PCL 5e, PCL 6, PostScript® 3™ emulation

Font support HP 80 Fonts (includes 45 scalable True Type

Duty cycle Up to 15,000 pages per month

magenta, and yellow)

NOTE: Not all ink cartridges are supported in all countries/regions.

one magenta and cyan)

www.hp.com/go/learnaboutsupplies/ for more information on estimated ink cartridge yields.

fonts, 35 build-in PostScript language fonts and one bit-mapped line printer font).

Printer specifications 63

Appendix A

Processor and memory specifications

Printer processor

360MHz ARM4, ETM (16 bit)

Printer memory

• 256 MB built-in RAM

• 16 MB built-in Flash ROM

System requirements

NOTE: For the most current information about supported operating systems and system

requirements, visit

Client operating systems supported

• Microsoft Windows Vista Business, Enterprise, Home Basic, Home Premium, and Ultimate; x86 and x64

• Microsoft Windows XP (SP2 and later) Home Edition, and Professional; x86 and x64

• Microsoft Windows 7 Starter, Home Premium, Professional, Enterprise, and Ultimate; x86 and x64 (Windows 7 Logo Program tested, Windows 7 Release Candidate 1, build 7100)

• Mac OS X v10.5, v10.6

Server operating systems supported

• Microsoft Windows Server 2008 Datacenter (SP1), Enterprise and Standard Editions

ƕ Architectures: x86 and x64

ƕ Services: Terminal Server, Cluster Server

• Microsoft Windows Server 2003 (SP1 and later) Datacenter, Enterprise, and Standard Editions

ƕ Architectures: x86 and x64

ƕ Services: Terminal Server, Cluster Server

• Citrix Presentation Server 4.0 and 4.5

• Citrix XenApp 5.0.1

• Novell NetWare 6.5 SP7

• Novell iPrint Client for Windows 5.12

• Novell iPrint Client for Windows Vista 5.08

• Novell iManager 2.7

• Mac OS X v10.5.8, v10.6: PowerPC G4, G5, or Intel Core processor, 300 MB free hard disk space

http://www.hp.com/support/.

Network protocol specifications

Network operating system compatibility

• Windows XP (32-bit) (Professional and Home Editions), Windows Vista 32-bit and 64-bit (Ultimate Edition, Enterprise Edition and Business Edition), Windows 7 (32-bit and 64-bit)

• Windows Small Business Server 2003 32-bit and 64-bit, Windows 2003 Server 32-bit and 64bit, Windows 2003 Server R2 32-bit and 64-bit (Standard Edition, Enterprise Edition)

• Windows Small Business Server 2008 64-bit, Windows 2008 Server 32-bit and 64-bit, Windows 2008 Server R2 64-bit (Standard Edition, Enterprise Edition)

• Citrix XenDesktop 4

• Citrix XenServer 5.5

• Mac OS X v.10.5, v10.6

• Microsoft Windows 2003 Server Terminal Services

64 Technical information

• Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4.0

• Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4.5

• Microsoft Windows 2003 Server Terminal Services with Citrix XenApp 5.0

• Microsoft Windows 2003 Server Terminal Services with Citrix Metaframe XP with Feature Release 3

• Microsoft Windows 2003 Small Business Server Terminal Services

• Microsoft Windows Server 2008 Terminal Services

• Microsoft Windows Small Business Server 2008 Terminal Services

• Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5.0

• Novell Netware 6.5, Open Enterprise Server 2

Compatible network protocols

TCP/IP

Network management

Embedded Web server (Ability to remotely configure and manage network printers)

Embedded Web server specifications

Requirements

• A TCP/IP-based network (IPX/SPX-based networks are not supported)

• A Web browser (either Microsoft Internet Explorer 7.0 or higher, Mozilla Firefox 3.0 or higher, Safari 3.0 or higher, or Google Chrome 3.0 or higher)

• A network connection (you cannot use the embedded Web server connected directly to a computer with a USB cable)

• An Internet connection (required for some features)

NOTE: You can open the embedded Web server without being connected to the Internet. However, some features are not available.

NOTE: The embedded Web server must be on the same side of a firewall as the printer.

Media specifications

Use these tables to determine the correct media to use with your printer, and determine what features work with your media.

•

Understand specifications for supported media

•

Guidelines for printing on both sides of a page

Understand specifications for supported media

Use the tables to determine the correct media to use with your printer, and to determine what features work with your media.

•

Understand supported sizes

•

Understand supported media types and weights

Understand supported sizes

NOTE: Tray 2 is available with some models.

NOTE: If you are using the duplexer, the minimum top and bottom margins must be at least

12 mm (0.47 inch).

Printer specifications 65

Appendix A

Media size Tray 1 Tray 2 Duplexer

Standard media sizes

U.S. Letter (216 x 279 mm; 8.5 x 11 inches)

8.5 x 13 inches (216 x 330 mm)

U.S. Legal (216 x 356 mm; 8.5 x 14 inches)

A4 (210 x 297 mm; 8.3 x 11.7 inches)

U.S. Executive (184 x 267 mm; 7.25 x 10.5 inches)

U.S. Statement (140 x 216 mm; 5.5 x 8.5 inches)

B5 (JIS) (182 x 257 mm; 7.17 x 10.12 inches)

A5 (148 x 210 mm; 5.8 x 8.3 inches)

10 x 15 cm

16K (197 x 273 mm; 7.75 x 10.75 inches)

16K (195 x 270 mm; 7.7 x 10.6 inches)

16K (184 x 260 mm; 7.25 x 10.25 inches)

Envelopes

U.S. #10 Envelope (105 x 241 mm; 4.12 x 9.5 inches)

Monarch Envelope (98 x 191 mm; 3.88 x 7.5 inches)

B5 Envelope (176 x 250 mm; 6.7 x 9.8 inches)

DL Envelope (110 x 220 mm; 4.3 x 8.7 inches)

C5 Envelope (162 x 229 mm; 6.4 x 9 inches)

C6 Envelope (114 x 162 mm; 4.5 x 6.4 inches)

Japanese Envelope Chou #3 (120 x 235 mm; 4.7 x 9.3 inches)

Japanese Envelope Chou #4 (90 x 205 mm; 3.5 x 8.1 inches)

66 Technical information

(continued)

Media size Tray 1 Tray 2 Duplexer

Cards / Photo Media

Index card (76.2 x 127 mm; 3 x 5 inches)

Index card (102 x 152 mm; 4 x 6 inches)

Index card (127 x 179 mm; 5 x 7 inches)

Index card (127 x 203 mm; 5 x 8 inches)

A6 card (105 x 148.5 mm; 4.13 x 5.83 inches)

Japanese Postcard (100 x 148 mm; 3.94 x 5.83 inches)

Double Japan Postcard Rotated (148 x 200 mm; 5.83 x 7.87 inches)

Other media

Custom-sized media between 76.2 to 216 mm wide and 127 to 356 mm long (3 to 8.5 inches wide and 5 to 14 inches long)

Understand supported media types and weights

NOTE: Tray 2 is available with some models.

Tray Type Weight Capacity

Tray 1 Paper

60 to 105 g/m

(16 to 28 lb bond)

Up to 250 sheets of plain paper

(25 mm or 1 inch stacked)

Transparencies Up to 70 sheets

(17 mm or 0.67 inch stacked)

Photo media

250 g/m

(66 lb bond)

Up to 100 sheets

(17 mm or 0.67 inch stacked)

Labels Up to 100 sheets

(17 mm or 0.67 inch stacked)

Envelopes

Cards

75 to 90 g/m

(20 to 24 lb bond envelope)

Up to 200 g/m

Up to 30 sheets

(17 mm or 0.67 inch stacked)

Up to 80 cards

(110 lb index)

Printer specifications 67

Appendix A

(continued)

Tray Type Weight Capacity

Tray 2 Plain paper only

60 to 105 g/m

(16 to 28 lb bond)

Up to 250 sheets of plain paper

(25 mm or 1.0 inch stacked)

Duplexer Paper

60 to 105 g/m

Not applicable

(16 to 28 lb bond)

Output-bin All supported media Up to 150 sheets of

plain paper (text printing)

Guidelines for printing on both sides of a page

• Always use media that conforms to the printer specifications. For more information, see Media specifications.

• Specify two-sided printing options in your application or in the printer driver.

• Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m these media types.

• Several kinds of media require a specific orientation when you print on both sides of a page. These include letterhead, preprinted paper, and paper with watermarks and prepunched holes. When you print from a computer running Windows, the printer prints the first side of the media first. Load the media with the print side facing down.

• For auto-duplexing, when printing finishes on one side of the media, the printer holds the media and pauses while the ink dries. Once the ink dries, the media is pulled back into the printer and the second side is printed. When printing is complete, the media is dropped onto the output tray. Do not grab it before printing is complete.

• You can print on both sides of supported custom-sized media by turning the media over and feeding it into the printer again. For more information, see

) or heavier than 28 lb bond (105 g/m2). Jams might occur with

Media specifications.

Print specifications

Black print resolution

Up to 600 dpi with pigmented black ink

Color print resolution

Up to 600 dpi

Environmental specifications

Operating environment

Operating temperature: 5° to 40° C (41° to 104° F) Recommended operating conditions: 15° to 32° C (59° to 90° F) Recommended relative humidity: 25 to 75% non-condensing

Storage environment

Storage temperature: -40° to 60° C (-40° to 140° F) Storage relative humidity: Up to 90% non-condensing at a temperature of 60° C (140° F)

Electrical specifications

Power supply

Universal power adapter (external)

68 Technical information

Power requirements

Input voltage: 100 to 240 VAC (± 10%), 50/60 Hz (± 3Hz) Output voltage: 32 Vdc at 2000 mA

Power consumption

21 watts printing (Draft Mode)

Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)

Sound pressure (bystander position)

LpAd 54 (dBA)

Sound power

LwAd 6.7 (BA)

Printer specifications 69

Appendix A

Regulatory information

The printer meets product requirements from regulatory agencies in your country/region.

This section contains the following topics:

•

FCC statement

•

Notice to users in Korea

•

VCCI (Class B) compliance statement for users in Japan

•

Notice to users in Japan about the power cord

•

Noise emission statement for Germany

•

LED indicator statement

•

European Union Regulatory Notice

•

Gloss of housing of peripheral devices for Germany

•

Regulatory model number

•

Declaration of conformity

FCC statement

The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help. For further information, contact:

Manager of Corporate Product Regulations Hewlett-Packard Company 3000 Hanover Street Palo Alto, Ca 94304

(650) 857-1501 Modifications (part 15.21) The FCC requires the user to be notified that any changes or modifications made to this

device that are not expressly approved by HP may void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

70 Technical information

Notice to users in Korea

VCCI (Class B) compliance statement for users in Japan

䈖䈱ⵝ⟎䈲䇮䉪䊤䉴Bᖱႎᛛⴚⵝ⟎䈪䈜䇯䈖䈱ⵝ⟎䈲䇮ኅᐸⅣႺ䈪૶↪䈜䉎䈖䈫䉕⋡⊛䈫䈚䈩䈇䉁䈜䈏䇮䈖䈱ⵝ⟎䈏䊤䉳䉥䉇䊁䊧䊎䉳䊢䊮ฃାᯏ䈮ㄭធ䈚䈩૶↪䈘䉏䉎䈫䇮ฃା㓚ኂ䉕ᒁ䈐 ⿠䈖䈜䈖䈫䈏䈅䉍䉁䈜䇯ขᛒ⺑᣿ᦠ䈮ᓥ䈦䈩ᱜ䈚䈇ข䉍ᛒ䈇䉕䈚䈩䈘䈇䇯

Notice to users in Japan about the power cord

Noise emission statement for Germany

VCCI-B

Geräuschemission

LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19

LED indicator statement

The display LEDs meet the requirements of EN 60825-1.

European Union Regulatory Notice

Products bearing the CE marking comply with the following EU Directives:

• Low Voltage Directive 2006/95/EC

• EMC Directive 2004/108/EC

• Ecodesign Directive 2009/125/EC, where applicable

CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provided by HP.

If this product has telecommunications functionality, it also complies with the essential requirements of the following EU Directive:

R&TTE Directive 1999/5/EC

Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) that are listed in the EU Declaration of Conformity issued by HP for

Regulatory information 71

Appendix A

this product or product family and available (in English only) either within the product documentation or at the following web site: in the search field).

The compliance is indicated by one of the following conformity markings placed on the product:

Please refer to the regulatory label provided on the product.

The telecommunications functionality of this product may be used in the following EU and EFTA countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.

The telephone connector (not available for all products) is intended for connection to analogue telephone networks.

www.hp.com/go/certificates (type the product number

For non-telecommunications products and for EU harmonized telecommunications products, such as Bluetooth® within power class below 10mW.

For EU non-harmonized telecommunications products (If applicable, a 4-digit notified body number is inserted between CE and !).

Products with wireless LAN devices

Some countries may have specific obligations or special requirements about the operation of Wireless LAN networks such as indoor use only or restrictions of the channels available. Please make sure that the country settings of the wireless network are correct.

France

For 2.4-GHz Wireless LAN operation of this product, certain restrictions apply: This product may be used indoors for the entire 2400-MHz to 2483.5-MHz frequency band (channels 1 to 13). For outdoor use, only the 2400-MHz to 2454-MHz frequency band (channels 1 to 7) may be used. For the latest requirements, see

The point of contact for regulatory matters is:

Hewlett-Packard GmbH, Dept./MS: HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY

www.arcep.fr.

Gloss of housing of peripheral devices for Germany

Regulatory model number

For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRC-0702-04. This regulatory number should not be confused with the marketing name (HP Officejet Pro 8000 (A811) Enterprise Printer) or product number.

72 Technical information

Declaration of conformity

Regulatory information 73

Appendix A

Environmental product stewardship program

Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts have been designed to access quickly for efficient disassembly and repair.

For more information, visit HP’s Commitment to the Environment Web site at:

www.hp.com/hpinfo/globalcitizenship/environment/index.html

This section contains the following topics:

Paper use

•

Plastics

•

Material safety data sheets

•

Recycling program

HP inkjet supplies recycling program

•

Disposal of waste equipment by users in private households in the European Union

•

Power consumption

Chemical Substances

•

RoHS notices (China only)

•

Paper use

This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002.

Plastics

Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life.

Material safety data sheets

Material safety data sheets (MSDS) can be obtained from the HP Web site at:

www.hp.com/go/msds

Recycling program

HP offers an increasing number of product return and recycling programs in many countries/ regions, and partners with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. For more information regarding recycling of HP products, please visit:

www.hp.com/hpinfo/globalcitizenship/environment/recycle/

HP inkjet supplies recycling program

HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following Web site:

www.hp.com/hpinfo/globalcitizenship/environment/recycle/

74 Technical information

Disposal of waste equipment by users in private households in the European Union

Disposal of Waste Equipment by Users in Private Households in the European Union

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where

EnglishFrançaisDeutschItalianoEspañolČeskyDanskNederlandsEestiSuomiΕλληνικάMagyarLatviskiLietuviškaiPo lskiPort uguêsSlovenčinaSlovenščinaSvenska

you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Évacuation des équipements usagés par les utilisateurs dans les foyers privés au sein de l'Union européenne

La présence de ce symbole sur le produit ou sur son emballage indique que vous ne pouvez pas vous débarrasser de ce produit de la même façon que vos déchets courants. Au contraire, vous êtes responsable de l'évacuation de vos équipements usagés et, à cet effet, vous êtes tenu de les remettre à un point de collecte agréé pour le recyclage des équipements électriques et électroniques usagés. Le tri, l'évacuation et le recyclage séparés de vos équipements usagés permettent de préserver les ressources naturelles et de s'assurer que ces équipements sont recyclés dans le respect de la santé humaine et de l'environnement. Pour plus d'informations sur les lieux de collecte des équipements usagés, veuillez contacter votre mairie, votre service de traitement des déchets ménagers ou le magasin où vous avez acheté le produit.

Entsorgung von Elektrogeräten durch Benutzer in privaten Haushalten in der EU

Dieses Symbol auf dem Produkt oder dessen Verpackung gibt an, dass das Produkt nicht zusammen mit dem Restmüll entsorgt werden darf. Es obliegt daher Ihrer Verantwortung, das Gerät an einer entsprechenden Stelle für die Entsorgung oder Wiederverwertung von Elektrogeräten aller Art abzugeben (z.B. ein Wertstoffhof). Die separate Sammlung und das Recyceln Ihrer alten Elektrogeräte zum Zeitpunkt ihrer Entsorgung trägt zum Schutz der Umwelt bei und gewährleistet, dass sie auf eine Art und Weise recycelt werden, die keine Gefährdung für die Gesundheit des Menschen und der Umwelt darstellt. Weitere Informationen darüber, wo Sie alte Elektrogeräte zum Recyceln abgeben können, erhalten Sie bei den örtlichen Behörden, Wertstoffhöfen oder dort, wo Sie das Gerät erworben haben.

Smaltimento di apparecchiature da rottamare da parte di privati nell'Unione Europea

Questo simbolo che appare sul prodotto o sulla confezione indica che il prodotto non deve essere smaltito assieme agli altri rifiuti domestici. Gli utenti devono provvedere allo smaltimento delle apparecchiature da rottamare portandole al luogo di raccolta indicato per il riciclaggio delle apparecchiature elettriche ed elettroniche. La raccolta e il riciclaggio separati delle apparecchiature da rottamare in fase di smaltimento favoriscono la conservazione delle risorse naturali e garantiscono che tali apparecchiature vengano rottamate nel rispetto dell'ambiente e della tutela della salute. Per ulteriori informazioni sui punti di raccolta delle apparecchiature da rottamare, contattare il proprio comune di residenza, il servizio di smaltimento dei rifiuti locale o il negozio presso il quale è stato acquistato il prodotto.

Eliminación de residuos de aparatos eléctricos y electrónicos por parte de usuarios domésticos en la Unión Europea

Este símbolo en el producto o en el embalaje indica que no se puede desechar el producto junto con los residuos domésticos. Por el contrario, si debe eliminar este tipo de residuo, es responsabilidad del usuario entregarlo en un punto de recogida designado de reciclado de aparatos electrónicos y eléctricos. El reciclaje y la recogida por separado de estos residuos en el momento de la eliminación ayudará a preservar recursos naturales y a garantizar que el reciclaje proteja la salud y el medio ambiente. Si desea información adicional sobre los lugares donde puede dejar estos residuos para su reciclado, póngase en contacto con las autoridades locales de su ciudad, con el servicio de gestión de residuos domésticos o con la tienda donde adquirió el producto.

Likvidace vysloužilého zařízení uživateli v domácnosti v zemích EU

Tato značka na produktu nebo na jeho obalu označuje, že tento produkt nesmí být likvidován prostým vyhozením do běžného domovního odpadu. Odpovídáte za to, že vysloužilé zařízení bude předáno k likvidaci do stanovených sběrných míst určených k recyklaci vysloužilých elektrických a elektronických zařízení. Likvidace vysloužilého zařízení samostatným sběrem a recyklací napomáhá zachování přírodních zdrojů a zajišťuje, že recyklace proběhne způsobem chránícím lidské zdraví a životní prostředí. Další informace o tom, kam můžete vysloužilé zařízení předat k recyklaci, můžete získat od úřadů místní samosprávy, od společnosti provádějící svoz a likvidaci domovního odpadu nebo v obchodě, kde jste produkt zakoupili.

Bortskaffelse af affaldsudstyr for brugere i private husholdninger i EU

Dette symbol på produktet eller på dets emballage indikerer, at produktet ikke må bortskaffes sammen med andet husholdningsaffald. I stedet er det dit ansvar at bortskaffe affaldsudstyr ved at aflevere det på dertil beregnede indsamlingssteder med henblik på genbrug af elektrisk og elektronisk affaldsudstyr. Den separate indsamling og genbrug af dit affaldsudstyr på tidspunktet for bortskaffelse er med til at bevare naturlige ressourcer og sikre, at genbrug finder sted på en måde, der beskytter menneskers helbred samt miljøet. Hvis du vil vide mere om, hvor du kan aflevere dit affaldsudstyr til genbrug, kan du kontakte kommunen, det lokale renovationsvæsen eller den forretning, hvor du købte produktet.

Afvoer van afgedankte apparatuur door gebruikers in particuliere huishoudens in de Europese Unie

Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden afgevoerd met het huishoudelijk afval. Het is uw verantwoordelijkheid uw afgedankte apparatuur af te leveren op een aangewezen inzamelpunt voor de verwerking van afgedankte elektrische en elektronische apparatuur. De gescheiden inzameling en verwerking van uw afgedankte apparatuur draagt bij tot het sparen van natuurlijke bronnen en tot het hergebruik van materiaal op een wijze die de volksgezondheid en het milieu beschermt. Voor meer informatie over waar u uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats, de reinigingsdienst of de winkel waar u het product hebt aangeschaft.

Eramajapidamistes kasutuselt kõrvaldatavate seadmete käitlemine Euroopa Liidus

Kui tootel või toote pakendil on see sümbol, ei tohi seda toodet visata olmejäätmete hulka. Teie kohus on viia tarbetuks muutunud seade selleks ettenähtud elektri- ja elektroonikaseadmete utiliseerimiskohta. Utiliseeritavate seadmete eraldi kogumine ja käitlemine aitab säästa loodusvarasid ning tagada, et käitlemine toimub inimeste tervisele ja keskkonnale ohutult. Lisateavet selle kohta, kuhu saate utiliseeritava seadme käitlemiseks viia, saate küsida kohalikust omavalitsusest, olmejäätmete utiliseerimispunktist või kauplusest, kust te seadme ostsite.

Hävitettävien laitteiden käsittely kotitalouksissa Euroopan unionin alueella

Tämä tuotteessa tai sen pakkauksessa oleva merkintä osoittaa, että tuotetta ei saa hävittää talousjätteiden mukana. Käyttäjän velvollisuus on huolehtia siitä, että hävitettävä laite toimitetaan sähkö- ja elektroniikkalaiteromun keräyspisteeseen. Hävitettävien laitteiden erillinen keräys ja kierrätys säästää luonnonvaroja. Näin toimimalla varmistetaan myös, että kierrätys tapahtuu tavalla, joka suojelee ihmisten terveyttä ja ympäristöä. Saat tarvittaessa lisätietoja jätteiden kierrätyspaikoista paikallisilta viranomaisilta, jäteyhtiöiltä tai tuotteen jälleenmyyjältä.

Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση

Το παρόν σύμβολο στον εξοπλισμό ή στη συσκευασία του υποδεικνύει ότι το προϊόν αυτό δεν πρέπει να πεταχτεί μαζί με άλλα οικιακά απορρίμματα. Αντίθετα, ευθύνη σας είναι να απορρίψετε τις άχρηστες συσκευές σε μια καθορισμένη μονάδα συλλογής απορριμμάτων για την ανακύκλωση άχρηστου ηλεκτρικού και ηλεκτρονικού εξοπλισμού. Η χωριστή συλλογή και ανακύκλωση των άχρηστων συσκευών θα συμβάλει στη διατήρηση των φυσικών πόρων και στη διασφάλιση ότι θα ανακυκλωθούν με τέτοιον τρόπο, ώστε να προστατεύεται η υγεία των ανθρώπων και το περιβάλλον. Για περισσότερες πληροφορίες σχετικά με το πού μπορείτε να απορρίψετε τις άχρηστες συσκευές για ανακύκλωση, επικοινωνήστε με τις κατά τόπους αρμόδιες αρχές ή με το κατάστημα από το οποίο αγοράσατε το προϊόν.

A hulladékanyagok kezelése a magánháztartásokban az Európai Unióban

Ez a szimbólum, amely a terméken vagy annak csomagolásán van feltüntetve, azt jelzi, hogy a termék nem kezelhető együtt az egyéb háztartási hulladékkal. Az Ön feladata, hogy a készülék hulladékanyagait eljuttassa olyan kijelölt gyűjtőhelyre, amely az elektromos hulladékanyagok és az elektronikus berendezések újrahasznosításával foglalkozik. A hulladékanyagok elkülönített gyűjtése és újrahasznosítása hozzájárul a természeti erőforrások megőrzéséhez, egyúttal azt is biztosítja, hogy a hulladék újrahasznosítása az egészségre és a környezetre nem ártalmas módon történik. Ha tájékoztatást szeretne kapni azokról a helyekről, ahol leadhatja újrahasznosításra a hulladékanyagokat, forduljon a helyi önkormányzathoz, a háztartási hulladék begyűjtésével foglalkozó vállalathoz vagy a termék forgalmazójához.

Lietotāju atbrīvošanās no nederīgām ierīcēm Eiropas Savienības privātajās mājsaimniecībās

Šis simbols uz ierīces vai tās iepakojuma norāda, ka šo ierīci nedrīkst izmest kopā ar pārējiem mājsaimniecības atkritumiem. Jūs esat atbildīgs par atbrīvošanos no nederīgās ierīces, to nododot norādītajā savākšanas vietā, lai tiktu veikta nederīgā elektriskā un elektroniskā aprīkojuma otrreizējā pārstrāde. Speciāla nederīgās ierīces savākšana un otrreizējā pārstrāde palīdz taupīt dabas resursus un nodrošina tādu otrreizējo pārstrādi, kas sargā cilvēku veselību un apkārtējo vidi. Lai iegūtu papildu informāciju par to, kur otrreizējai pārstrādei var nogādāt nederīgo ierīci, lūdzu, sazinieties ar vietējo pašvaldību, mājsaimniecības atkritumu savākšanas dienestu vai veikalu, kurā iegādājāties šo ierīci.

Europos Sąjungos vartotojų ir privačių namų ūkių atliekamos įrangos išmetimas

Šis simbolis ant produkto arba jo pakuotės nurodo, kad produktas negali būti išmestas kartu su kitomis namų ūkio atliekomis. Jūs privalote išmesti savo atliekamą įrangą atiduodami ją į atliekamos elektronikos ir elektros įrangos perdirbimo punktus. Jei atliekama įranga bus atskirai surenkama ir perdirbama, bus išsaugomi natūralūs ištekliai ir užtikrinama, kad įranga yra perdirbta žmogaus sveikatą ir gamtą tausojančiu būdu. Dėl informacijos apie tai, kur galite išmesti atliekamą perdirbti skirtą įrangą kreipkitės į atitinkamą vietos tarnybą, namų ūkio atliekų išvežimo tarnybą arba į parduotuvę, kurioje pirkote produktą.

Utylizacja zużytego sprzętu przez użytkowników domowych w Unii Europejskiej

Symbol ten umieszczony na produkcie lub opakowaniu oznacza, że tego produktu nie należy wyrzucać razem z innymi odpadami domowymi. Użytkownik jest odpowiedzialny za dostarczenie zużytego sprzętu do wyznaczonego punktu gromadzenia zużytych urządzeń elektrycznych i elektronicznych. Gromadzenie osobno i recykling tego typu odpadów przyczynia się do ochrony zasobów naturalnych i jest bezpieczny dla zdrowia i środowiska naturalnego. Dalsze informacje na temat sposobu utylizacji zużytych urządzeń można uzyskać u odpowiednich władz lokalnych, w przedsiębiorstwie zajmującym się usuwaniem odpadów lub w miejscu zakupu produktu.

Descarte de equipamentos por usuários em residências da União Européia

Este símbolo no produto ou na embalagem indica que o produto não pode ser descartado junto com o lixo doméstico. No entanto, é sua responsabilidade levar os equipamentos a serem descartados a um ponto de coleta designado para a reciclagem de equipamentos eletro-eletrônicos. A coleta separada e a reciclagem dos equipamentos no momento do descarte ajudam na conservação dos recursos naturais e garantem que os equipamentos serão reciclados de forma a proteger a saúde das pessoas e o meio ambiente. Para obter mais informações sobre onde descartar equipamentos para reciclagem, entre em contato com o escritório local de sua cidade, o serviço de limpeza pública de seu bairro ou a loja em que adquiriu o produto.

Postup používateľov v krajinách Európskej únie pri vyhadzovaní zariadenia v domácom používaní do odpadu

Tento symbol na produkte alebo na jeho obale znamená, že nesmie by vyhodený s iným komunálnym odpadom. Namiesto toho máte povinnos odovzda toto zariadenie na zbernom mieste, kde sa zabezpečuje recyklácia elektrických a elektronických zariadení. Separovaný zber a recyklácia zariadenia určeného na odpad pomôže chráni prírodné zdroje a zabezpečí taký spôsob recyklácie, ktorý bude chráni ľudské zdravie a životné prostredie. Ďalšie informácie o separovanom zbere a recyklácii získate na miestnom obecnom úrade, vo firme zabezpečujúcej zber vášho komunálneho odpadu alebo v predajni, kde ste produkt kúpili.

Ravnanje z odpadno opremo v gospodinjstvih znotraj Evropske unije

Ta znak na izdelku ali embalaži izdelka pomeni, da izdelka ne smete odlagati skupaj z drugimi gospodinjskimi odpadki. Odpadno opremo ste dolžni oddati na določenem zbirnem mestu za recikliranje odpadne električne in elektronske opreme. Z ločenim zbiranjem in recikliranjem odpadne opreme ob odlaganju boste pomagali ohraniti naravne vire in zagotovili, da bo odpadna oprema reciklirana tako, da se varuje zdravje ljudi in okolje. Več informacij o mestih, kjer lahko oddate odpadno opremo za recikliranje, lahko dobite na občini, v komunalnem podjetju ali trgovini, kjer ste izdelek kupili.

Kassering av förbrukningsmaterial, för hem- och privatanvändare i EU

Produkter eller produktförpackningar med den här symbolen får inte kasseras med vanligt hushållsavfall. I stället har du ansvar för att produkten lämnas till en behörig återvinningsstation för hantering av el- och elektronikprodukter. Genom att lämna kasserade produkter till återvinning hjälper du till att bevara våra gemensamma naturresurser. Dessutom skyddas både människor och miljön när produkter återvinns på rätt sätt. Kommunala myndigheter, sophanteringsföretag eller butiken där varan köptes kan ge mer information om var du lämnar kasserade produkter för återvinning.

Environmental product stewardship program 75

Appendix A

Power consumption

Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S. Environmental Protection Agency’s ENERGY STAR specifications for imaging equipment. The following mark appears on ENERGY STAR qualified imaging products:

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency.

Additional ENERGY STAR qualified imaging product model information is listed at:

www.hp.com/go/energystar

Chemical Substances

HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at:

RoHS notices (China only)

www.hp.com/go/reach

Toxic and hazardous substance table

76 Technical information

Third-party licenses

HP Officejet Pro 8000 (A811) third-party licenses

LICENSE.aes-pubdom--crypto0000664034734600000620000000214611061627176015570 0ustar fwbuildfirmware/* rijndael-alg-fst.c

* @version 3.0 (December 2000)

* Optimised ANSI C code for the Rijndael cipher (now AES)

* @author Vincent Rijmen <vincent.rijmen@esat.kuleuven.ac.be>

* @author Antoon Bosselaers <antoon.bosselaers@esat.kuleuven.ac.be>

* @author Paulo Barreto <paulo.barreto@terra.com.br>

* This code is hereby placed in the public domain.

* THIS SOFTWARE IS PROVIDED BY THE AUTHORS ''AS IS'' AND ANY EXPRESS

* OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED

* WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE

* ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHORS OR CONTRIBUTORS BE

* LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR

* CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF

* SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR

* BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,

* WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE

* OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,

* EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Permission is hereby granted, free of charge, to any person obtaining

a copy of this software and associated documentation files (the

"Software"), to deal in the Software without restriction, including

without limitation the rights to use, copy, modify, merge, publish,

distribute, sublicense, and/or sell copies of the Software, and to

permit persons to whom the Software is furnished to do so, subject to

the following conditions:

The above copyright notice and this permission notice shall be included

in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND,

EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

Third-party licenses 77

Appendix A

IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY

CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT,

TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE

SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

This package is an SSL implementation written

by Eric Young (eay@cryptsoft.com).

The implementation was written so as to conform with Netscapes SSL.

This library is free for commercial and non-commercial use as long as

the following conditions are aheared to. The following conditions

apply to all code found in this distribution, be it the RC4, RSA,

lhash, DES, etc., code; not just the SSL code. The SSL documentation

included with this distribution is covered by the same copyright terms

except that the holder is Tim Hudson (tjh@cryptsoft.com).

the code are not to be removed.

If this package is used in a product, Eric Young should be given attribution

as the author of the parts of the library used.

This can be in the form of a textual message at program startup or

in documentation (online or textual) provided with the package.

Redistribution and use in source and binary forms, with or without

modification, are permitted provided that the following conditions

are met:

1. Redistributions of source code must retain the copyright

notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright

notice, this list of conditions and the following disclaimer in the

documentation and/or other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software

must display the following acknowledgement:

"This product includes cryptographic software written by

Eric Young (eay@cryptsoft.com)"

The word 'cryptographic' can be left out if the rouines from the library

being used are not cryptographic related :-).

4. If you include any Windows specific code (or a derivative thereof) from

the apps directory (application code) you must include an acknowledgement:

"This product includes software written by Tim Hudson (tjh@cryptsoft.com)"

THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND

ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE

78 Technical information

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE

ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE

FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL

DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS

OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)

HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT

LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY

OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF

SUCH DAMAGE.

The licence and distribution terms for any publically available version or

derivative of this code cannot be changed. i.e. this code cannot simply be

copied and put under another distribution licence

[including the GNU Public Licence.]

====================================================================

Redistribution and use in source and binary forms, with or without

modification, are permitted provided that the following conditions

are met:

1. Redistributions of source code must retain the above copyright

notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright

notice, this list of conditions and the following disclaimer in

the documentation and/or other materials provided with the

distribution.

3. All advertising materials mentioning features or use of this

software must display the following acknowledgment:

"This product includes software developed by the OpenSSL Project

for use in the OpenSSL Toolkit. (http://www.openssl.org/)"

4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to

endorse or promote products derived from this software without

prior written permission. For written permission, please contact

openssl-core@openssl.org.

5. Products derived from this software may not be called "OpenSSL"

nor may "OpenSSL" appear in their names without prior written

permission of the OpenSSL Project.

6. Redistributions of any form whatsoever must retain the following

Third-party licenses 79

Appendix A

acknowledgment:

"This product includes software developed by the OpenSSL Project

for use in the OpenSSL Toolkit (http://www.openssl.org/)"

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY

EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR

ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,

SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT

NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;

LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)

HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,

STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)

ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED

OF THE POSSIBILITY OF SUCH DAMAGE.

====================================================================

This product includes cryptographic software written by Eric Young

(eay@cryptsoft.com). This product includes software written by Tim

Hudson (tjh@cryptsoft.com).

====================================================================

Redistribution and use in source and binary forms, with or without

modification, are permitted provided that the following conditions

are met:

1. Redistributions of source code must retain the above copyright

notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright

notice, this list of conditions and the following disclaimer in

the documentation and/or other materials provided with the

distribution.

3. All advertising materials mentioning features or use of this

software must display the following acknowledgment:

"This product includes software developed by the OpenSSL Project

for use in the OpenSSL Toolkit. (http://www.openssl.org/)"

4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to

endorse or promote products derived from this software without

prior written permission. For written permission, please contact

80 Technical information

openssl-core@openssl.org.

5. Products derived from this software may not be called "OpenSSL"

nor may "OpenSSL" appear in their names without prior written

permission of the OpenSSL Project.

6. Redistributions of any form whatsoever must retain the following

acknowledgment:

"This product includes software developed by the OpenSSL Project

for use in the OpenSSL Toolkit (http://www.openssl.org/)"

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY

EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR

ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,

SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT

NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;

LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)

HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,

STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)

ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED

OF THE POSSIBILITY OF SUCH DAMAGE.

====================================================================

This product includes cryptographic software written by Eric Young

(eay@cryptsoft.com). This product includes software written by Tim

Hudson (tjh@cryptsoft.com).

====================================================================

ECC cipher suite support in OpenSSL originally developed by

SUN MICROSYSTEMS, INC., and contributed to the OpenSSL project.

LICENSE.sha2-bsd--nos_crypto0000664034734600000620000000322511061626452016011 0ustar fwbuildfirmware/* FIPS 180-2 SHA-224/256/384/512 implementation

* Last update: 02/02/2007

* Issue date: 04/30/2005

* Redistribution and use in source and binary forms, with or without

* modification, are permitted provided that the following conditions

* are met:

Third-party licenses 81

Appendix A

* 1. Redistributions of source code must retain the above copyright

* notice, this list of conditions and the following disclaimer.

* 2. Redistributions in binary form must reproduce the above copyright

* notice, this list of conditions and the following disclaimer in the

* documentation and/or other materials provided with the distribution.

* 3. Neither the name of the project nor the names of its contributors

* may be used to endorse or promote products derived from this software

* without specific prior written permission.

* THIS SOFTWARE IS PROVIDED BY THE PROJECT AND CONTRIBUTORS ``AS IS'' AND

* ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE

* IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE

* ARE DISCLAIMED. IN NO EVENT SHALL THE PROJECT OR CONTRIBUTORS BE LIABLE

* FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL

* DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS

* OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)

* HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT

* LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY

* OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF

* SUCH DAMAGE.

LICENSE.zlib--zlib0000664034734600000620000000241011061627176014106 0ustar fwbuildfirmwarezlib.h -- interface of the 'zlib' general purpose compression library

version 1.2.3, July 18th, 2005

This software is provided 'as-is', without any express or implied

warranty. In no event will the authors be held liable for any damages

arising from the use of this software.

Permission is granted to anyone to use this software for any purpose,

including commercial applications, and to alter it and redistribute it

freely, subject to the following restrictions:

1. The origin of this software must not be misrepresented; you must not

claim that you wrote the original software. If you use this software

in a product, an acknowledgment in the product documentation would be

appreciated but is not required.

2. Altered source versions must be plainly marked as such, and must not be

misrepresented as being the original software.

3. This notice may not be removed or altered from any source distribution.

82 Technical information

Jean-loup Gailly Mark Adler

jloup@gzip.org madler@alumni.caltech.edu

The data format used by the zlib library is described by RFCs (Request for

Comments) 1950 to 1952 in the files http://www.ietf.org/rfc/rfc1950.txt

(zlib format), rfc1951.txt (deflate format) and rfc1952.txt (gzip format).

license.txt0000664034734600000620000003256211353101155013311 0ustar fwbuildfirmwareLicenses - maybach_lp1

LICENSE.aes-pubdom--crypto

---------------------

/* rijndael-alg-fst.c