HP OfficeJet 7740 User Manual

HP OiceJet Pro 7740 Wide Format All-in­One series
User Guide
Copyright information
Acknowledgements
© 2016 HP Development Company, L.P.
Edition 1, 6/2016
The information contained in this document is subject to change without notice.
All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of HP, except as allowed under copyright laws.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency.
Mac, OS X, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
Safety information
Always follow basic safety precautions when using this product to reduce risk of injury from re or electric shock.
- Read and understand all instructions in the documentation that comes with the printer.
- Observe all warnings and instructions marked on the product.
- Unplug this product from wall outlets before cleaning.
- Do not install or use this product near water, or when you are wet.
- Install the product securely on a stable surface.
- Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.
- If the product does not operate normally, see
Solve a problem.
- There are no user-serviceable parts inside. Refer servicing to qualied service personnel.
Table of contents
1 How do I? ...................................................................................................................................................... 1
2 Get started .................................................................................................................................................... 2
Accessibility ............................................................................................................................................................ 2
HP EcoSolutions (HP and the Environment) .......................................................................................................... 3
Manage power ..................................................................................................................................... 3
Quiet Mode ........................................................................................................................................... 4
Optimize Printing Supplies .................................................................................................................. 5
Understand the printer parts ................................................................................................................................. 5
Top and front view ............................................................................................................................... 6
Printing supplies area .......................................................................................................................... 6
Back view ............................................................................................................................................. 7
Use the printer control panel ................................................................................................................................. 7
Lift the control panel ........................................................................................................................... 7
Overview of buttons and lights ........................................................................................................... 8
Control panel display icons ................................................................................................................. 8
Function tabs ....................................................................................................................................... 9
Change printer settings ..................................................................................................................... 10
Use shortcuts .................................................................................................................................... 10
Dashboard ......................................................................................................................................... 10
Paper basics ......................................................................................................................................................... 10
Recommended papers for printing ................................................................................................... 11
Order HP paper supplies ................................................................................................................... 12
Tips for selecting and using paper .................................................................................................... 12
Work with trays .................................................................................................................................................... 13
Load paper ........................................................................................................................................................... 14
Load an original on the scanner glass ................................................................................................................. 24
Load an original in the document feeder ............................................................................................................ 25
Update the printer ............................................................................................................................................... 26
Open the HP printer software (Windows) ............................................................................................................ 27
Turn the printer o .............................................................................................................................................. 27
3 Print ........................................................................................................................................................... 28
Print documents .................................................................................................................................................. 28
Print brochures .................................................................................................................................................... 29
Print on envelopes ............................................................................................................................................... 30
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Print photos ......................................................................................................................................................... 31
Print on special and custom-size paper .............................................................................................................. 33
Print on both sides (duplexing) ........................................................................................................................... 35
Print with mobile devices .................................................................................................................................... 35
Print from mobile devices ................................................................................................................. 35
Access printer features and troubleshooting information from mobile devices ............................. 36
Tips for successful printing ................................................................................................................................. 36
4 Copy and scan .............................................................................................................................................. 39
Copy ..................................................................................................................................................................... 39
Scan ...................................................................................................................................................................... 39
Scan to a computer ............................................................................................................................ 40
Scan to a memory device .................................................................................................................. 41
Scan to email ..................................................................................................................................... 41
Set up Scan to Email ....................................................................................................... 42
Scan a document or photo to email ................................................................................ 42
Change account settings ................................................................................................. 43
Scan using Webscan .......................................................................................................................... 43
Scanning documents as editable text ............................................................................................... 44
Scan documents as editable text ................................................................................... 44
Guidelines for scanning documents as editable text ..................................................... 45
Create a new scan shortcut (Windows) ............................................................................................. 46
Change scan settings (Windows) ...................................................................................................... 46
Tips for copy and scan success ............................................................................................................................ 47
5 Fax ............................................................................................................................................................. 48
Send a fax ............................................................................................................................................................ 48
Send a standard fax .......................................................................................................................... 48
Send a standard fax from the computer ........................................................................................... 49
Send a fax from a phone ................................................................................................................... 49
Send a fax using monitor dialing ...................................................................................................... 50
Send a fax using printer memory ...................................................................................................... 50
Send a fax to multiple recipients ...................................................................................................... 51
Send a fax in Error Correction Mode ................................................................................................. 51
Receive a fax ........................................................................................................................................................ 52
Receive a fax manually ...................................................................................................................... 52
Set up backup fax .............................................................................................................................. 53
Reprint received faxes from memory ............................................................................................... 53
Forward faxes to another number .................................................................................................... 54
Set automatic reduction for incoming faxes .................................................................................... 54
Block unwanted fax numbers ........................................................................................................... 55
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Set up phone book contacts ................................................................................................................................ 56
Create and edit a phone book contact .............................................................................................. 56
Create and edit a group phone book contact .................................................................................... 57
Delete phone book contacts ............................................................................................................. 57
Print a list of phone book contacts ................................................................................................... 58
Change fax settings ............................................................................................................................................. 58
Congure the fax header ................................................................................................................... 58
Set the answer mode (Auto answer) ................................................................................................. 58
Set the number of rings before answering ....................................................................................... 59
Change the answer ring pattern for distinctive ring ......................................................................... 59
Set the dial type ................................................................................................................................ 60
Set the redial options ........................................................................................................................ 60
Set the fax speed ............................................................................................................................... 61
Set the fax sound volume ................................................................................................................. 61
Fax and digital phone services ............................................................................................................................ 62
Fax on Voice over Internet Protocol .................................................................................................................... 62
Use reports .......................................................................................................................................................... 62
Print fax conrmation reports .......................................................................................................... 63
Print fax error reports ....................................................................................................................... 64
Print and view the fax log ................................................................................................................. 64
Clear the fax log ................................................................................................................................ 64
Print the details of the last fax transaction ...................................................................................... 64
Print a Caller ID Report ...................................................................................................................... 65
View the Call History ......................................................................................................................... 65
Additional fax setup ............................................................................................................................................ 65
Set up faxing (parallel phone systems) ............................................................................................ 66
Select the correct fax setup for your home or oice ..................................................... 67
Case A: Separate fax line (no voice calls received) ......................................................... 68
Case B: Set up the printer with DSL ................................................................................ 69
Case C: Set up the printer with a PBX phone system or an ISDN line ............................. 70
Case D: Fax with a distinctive ring service on the same line .......................................... 71
Case E: Shared voice/fax line .......................................................................................... 72
Case F: Shared voice/fax line with voice mail ................................................................. 73
Case G: Fax line shared with computer modem (no voice calls received) ...................... 74
Set up the printer with a computer dial-up modem .................................... 75
Set up the printer with a computer DSL/ADSL modem ................................ 76
Case H: Shared voice/fax line with computer modem ................................................... 77
Shared voice/fax with computer dial-up modem ........................................ 77
Shared voice/fax with computer DSL/ADSL modem .................................... 79
Case I: Shared voice/fax line with answering machine .................................................. 80
Case J: Shared voice/fax line with computer modem and answering machine ............. 82
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Shared voice/fax line with computer dial-up modem and answering
machine ........................................................................................................ 82
Shared voice/fax line with computer DSL/ADSL modem and answering
machine ........................................................................................................ 84
Case K: Shared voice/fax line with computer dial-up modem and voice mail ............... 85
Serial-type fax setup ......................................................................................................................... 87
Test fax setup .................................................................................................................................... 88
6 Web Services ............................................................................................................................................... 89
What are Web Services? ....................................................................................................................................... 89
Set up Web Services ............................................................................................................................................. 89
Use Web Services ................................................................................................................................................. 90
HP ePrint ............................................................................................................................................ 91
Print apps .......................................................................................................................................... 91
Remove Web Services .......................................................................................................................................... 92
7 Work with cartridges ................................................................................................................................... 93
Information on cartridges and the printhead ..................................................................................................... 93
Check the estimated ink levels ............................................................................................................................ 94
Replace the cartridges ......................................................................................................................................... 94
Order ink cartridges ............................................................................................................................................. 96
Store printing supplies ........................................................................................................................................ 96
Anonymous usage information storage .............................................................................................................. 96
Ink cartridge warranty information ..................................................................................................................... 97
8 Network setup ............................................................................................................................................. 98
Set up the printer for wireless communication ................................................................................................... 98
Before you begin ............................................................................................................................... 98
Set up the printer on your wireless network .................................................................................... 99
Change the connection type ............................................................................................................. 99
Test the wireless connection ........................................................................................................... 100
Turn on or o the wireless capability of the printer ....................................................................... 100
Change network settings .................................................................................................................................. 100
Use Wi-Fi Direct ................................................................................................................................................. 102
9 Printer management tools .......................................................................................................................... 105
Toolbox (Windows) ............................................................................................................................................ 105
HP Utility (OS X) ................................................................................................................................................. 105
Embedded web server ....................................................................................................................................... 105
About cookies .................................................................................................................................. 106
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Open the embedded web server ..................................................................................................... 106
Embedded web server cannot be opened ...................................................................................... 107
10 Solve a problem ....................................................................................................................................... 108
Jams and paper-feed issues .............................................................................................................................. 108
Clear a paper jam ............................................................................................................................. 108
Read general instructions in the Help for clearing paper jams .................................... 108
Clear a print carriage jam ................................................................................................................ 115
Read general instructions in the Help for clearing a print carriage jams .................... 115
Learn how to avoid paper jams ....................................................................................................... 115
Solve paper-feed problems ............................................................................................................. 116
Printing issues ................................................................................................................................................... 116
Fix problems with page not printing (unable to print) ................................................................... 116
Read general instructions in the Help for unable to print issues ................................ 117
Fix print quality issues .................................................................................................................... 121
Read general instructions in the Help for resolving print quality issues ..................... 121
Copy issues ........................................................................................................................................................ 124
Scan issues ........................................................................................................................................................ 124
Fax issues ........................................................................................................................................................... 125
Run the fax test ............................................................................................................................... 125
What to do if the fax test failed ...................................................................................................... 125
Troubleshoot fax problems ............................................................................................................. 129
Read general instructions in the Help for specic fax problems ................................................... 129
The display always shows Phone O Hook .................................................................. 129
The printer is having problems sending and receiving faxes ...................................... 129
The printer cannot receive faxes, but can send faxes .................................................. 131
The printer cannot send faxes, but can receive faxes .................................................. 132
Fax tones are recorded on my answering machine ...................................................... 132
The computer cannot receive faxes (HP Digital Fax) ................................................... 133
Network and connection issues ........................................................................................................................ 133
Fix wireless connection ................................................................................................................... 133
Find network settings for wireless connection .............................................................................. 133
Fix Wi-Fi Direct connection ............................................................................................................. 134
Fix Ethernet connection .................................................................................................................. 134
Printer hardware issues ..................................................................................................................................... 134
Get help from the printer control panel ............................................................................................................ 135
Understand printer reports ............................................................................................................................... 135
Printer status report ....................................................................................................................... 136
Network conguration page ........................................................................................................... 136
Print quality report .......................................................................................................................... 136
Wireless test report ......................................................................................................................... 136
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Web access test report .................................................................................................................... 136
Solve problems using Web Services .................................................................................................................. 136
Maintain the printer ........................................................................................................................................... 137
Clean the scanner glass .................................................................................................................. 137
Clean the exterior ............................................................................................................................ 138
Clean the document feeder ............................................................................................................. 138
Maintain the printhead and cartridges ........................................................................................... 139
Restore original factory defaults and settings ................................................................................................. 140
HP support ......................................................................................................................................................... 141
Appendix A Technical information ................................................................................................................. 143
Specications ..................................................................................................................................................... 143
Regulatory information ..................................................................................................................................... 145
Regulatory Model Number .............................................................................................................. 146
FCC statement ................................................................................................................................. 147
Notice to users in Korea .................................................................................................................. 147
VCCI (Class B) compliance statement for users in Japan ................................................................ 148
Notice to users in Japan about the power cord .............................................................................. 148
Noise emission statement for Germany ......................................................................................... 148
Visual display workplaces statement for Germany ........................................................................ 148
Notice to users of the U.S. telephone network: FCC requirements ................................................ 149
Notice to users of the Canadian telephone network ...................................................................... 150
Notice to users of the German telephone network ........................................................................ 150
Australia wired fax statement ........................................................................................................ 151
European Union Regulatory Notice ................................................................................................. 151
Products with wireless functionality ............................................................................ 151
European telephone network declaration (Modem/Fax) ............................................. 151
Declaration of conformity ............................................................................................................... 152
Regulatory information for wireless products ............................................................................... 152
Exposure to radio frequency radiation ......................................................................... 153
Notice to users in Brazil ................................................................................................ 153
Notice to users in Canada ............................................................................................. 154
Notice to users in Taiwan .............................................................................................. 154
Notice to users in Mexico .............................................................................................. 155
Notice to users in Japan ................................................................................................ 155
Notice to users in Korea ................................................................................................ 155
Environmental product stewardship program .................................................................................................. 155
Eco-Tips ........................................................................................................................................... 156
European Union Commission Regulation 1275/2008 .................................................................... 156
Paper ............................................................................................................................................... 156
Plastics ............................................................................................................................................ 156
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Material safety data sheets ............................................................................................................ 156
Recycling program .......................................................................................................................... 156
HP inkjet supplies recycling program ............................................................................................. 156
Power consumption ........................................................................................................................ 157
Disposal of waste equipment by users ........................................................................................... 157
Chemical substances ....................................................................................................................... 157
Restriction of hazardous substance (Ukraine) ............................................................................... 157
Restriction of hazardous substance (India) .................................................................................... 157
China SEPA Eco Label User Information .......................................................................................... 158
China Energy Label for Printer, Fax and Copier ............................................................................... 158
The Table of Hazardous Substances/Elements and their Content (China) .................................... 159
EPEAT ............................................................................................................................................... 159
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) ............... 160
Battery disposal in Taiwan .............................................................................................................. 161
California Perchlorate Material Notice ............................................................................................ 161
Battery notice for Brazil .................................................................................................................. 161
EU Battery Directive ........................................................................................................................ 162
Index ........................................................................................................................................................... 163
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1 How do I?

Get started
Print
Copy and scan
Fax
Web Services
Work with cartridges
Network setup
Printer management tools
Solve a problem
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2 Get started

This guide provides details about how to use the printer and how to resolve problems.

Accessibility

HP EcoSolutions (HP and the Environment)
Understand the printer parts
Use the printer control panel
Paper basics
Work with trays
Load paper
Load an original on the scanner glass
Load an original in the document feeder
Update the printer
Open the HP printer software (Windows)
Turn the printer o
Accessibility
The printer provides a number of features that make it accessible for people with disabilities.
Visual
The HP software provided with the printer is accessible for users with visual impairments or low vision by using your operating system's accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate action.
Mobility
For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated by users with limited strength and reach.
Support
For more information about accessibility solutions for HP products, visit the HP Accessibility and Aging website (www.hp.com/accessibility).
For accessibility information for OS X, visit the Apple website at www.apple.com/accessibility.
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HP EcoSolutions (HP and the Environment)

HP is committed to helping you optimize your environmental footprint and empowering you to print responsibly—at home or in the oice.
For more detailed information about environmental guidelines that HP follows during the manufacturing process, see Environmental product stewardship program. For more information about HP's environmental initiatives, visit www.hp.com/ecosolutions.

Manage power

Quiet Mode
Optimize Printing Supplies
Manage power
Use Sleep Mode, Auto-o and Schedule Printer On/O to conserve electricity.
Sleep mode
Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode after ve minutes of inactivity.
Use the following instructions to change the period of inactivity before the printer sleeps.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, touch .
2. Touch Sleep Mode, and then touch the desired option.
Auto- o
This feature turns the printer o after 8 hours of inactivity to help reduce energy use. Auto-O turns the printer o completely, so you must use the Power button to turn the printer back on.
If your printer supports this energy saving feature, Auto-O is automatically enabled or disabled depending on printer capabilities and connection options. Even when Auto-O is disabled, the printer enters Sleep mode after 5 minutes of inactivity to help reduce energy use
Auto-O is enabled when the printer is turned on, if the printer does not have network, fax or Wi-Fi Direct capability, or is not using these capabilities.
Auto-O is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.
Schedule On and O
Use this feature to automatically turn the printer on or o on selected days. For example, you can schedule the printer to turn on at 8 a.m. and turn o at 8 p.m. from Monday to Friday. In this way, you save energy during the night and weekends.
Use the following instructions to schedule the day and time for On and O.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, touch .
2. Touch Schedule Printer On/O.
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3. You can touch Schecule On/O to get to the time settings after setting one of these to ON.
4. Touch the desired option, and follow the onscreen messages to set the day and time to turn the printer
CAUTION: Always turn the printer o properly, using either Schedule O or (the Power button) located
on the front left side of the printer.
If you improperly turn the printer o, the print carriage might not return to the correct position, causing problems with the cartridges and print quality issues.
Never turn o the printer when cartridges are missing. HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues, possible extra ink usage from the remaining cartridges, or damage to the ink system.

Quiet Mode

Quiet Mode slows down printing to reduce overall noise without aecting print quality. It only works when printing on plain paper. Additionally, Quiet Mode is disabled if you are printing using the best or presentation print quality. To reduce printing noise, turn on Quiet Mode. To print at normal speed, turn Quiet Mode o. Quiet Mode is o by default.
NOTE: Quiet Mode does not work if you print photos or envelopes.
You can create a schedule by selecting the time when the printer prints in Quiet Mode. For example, you can schedule the printer to be in Quiet Mode from 10 p.m. to 8 a.m. everyday.
o and on.
To turn on Quiet Mode from the printer control panel
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
2. Touch Quiet Mode .
3. Touch O next to Quiet Mode to turn it on.
To create a schedule for Quiet Mode from the printer control panel
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
2. Touch Quiet Mode .
3. Touch O next to Quiet Mode to turn it on.
4. Touch O next to Schedule, and then change the start time and end time of the schedule.
To turn on Quiet Mode while the printer is printing
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then select the current print job in progress.
2.
On the printing screen, touch (Quiet Mode) to turn it on.
NOTE: Quiet Mode is turned on only after the current page is printed and is only used for the current print
job.
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To turn Quiet Mode on or o from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows).
2. Click Quiet Mode .
3. Select On or O .
4. Click Save Setting.
To turn Quiet Mode on or o from the printer software (OS X)
1. Open HP Utility.
NOTE: HP Utility is located in the HP folder in the Applications folder.
2. Select the printer.
3. Click Quiet Mode .
4. Select On or O .
5. Click Apply Now.
To turn Quiet Mode on or o from the Embedded Web Server (EWS)
1. Open the EWS. For more information, see Open the embedded web server.
2. Click the Settings tab.
3. In the Preferences section, select Quiet Mode , and then select On or O .
4. Click Apply.

Optimize Printing Supplies

To optimize printing supplies such as ink and paper, try the following:
Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit
www.hp.com/recycle.
Optimize paper usage by printing on both sides of the paper.
Change the print quality in the printer driver to a draft setting. The draft setting uses less ink.
Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.

Understand the printer parts

This section contains the following topics:
Top and front view
Printing supplies area
Back view
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Top and front view

1 Document feeder
2 Document feeder paper-width guides
3 Document feeder tray
4 Scanner lid
5 Scanner glass
6 Cartridge access door
7 Output tray
8 Output tray extension
9 Input tray / Tray 1
10 Input tray / Tray2
11 Power button
12 Front USB port
13 Control panel display

Printing supplies area

1 Printhead
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2 Cartridges
3 Cartridge access door
NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage.
Avoid removing supplies for extended periods of time. Do not turn the printer o when a cartridge is missing.

Back view

1 Fax port (2-EXT)
2 Fax port (1-LINE)
3 Ethernet network port
4 Rear USB port
5 Power input
6 Rear access panel

Use the printer control panel

This section contains the following topics:

Lift the control panel

Overview of buttons and lights
Control panel display icons
Function tabs
Change printer settings
Use shortcuts
Dashboard
Lift the control panel
You can move the control panel for easier use.
Use the handle at the bottom left of the control panel to slowly lift or lower it.
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NOTE: Return the control panel to its original position by pushing down the left side until it back into
place.

Overview of buttons and lights

The following diagram and related table provide a quick reference to the printer control panel features.
Label Name and Description
1 Home button: Returns to the home screen from any other screen.
2 Control panel display: Touch the screen to select menu options, or scroll through the menu items. For information about the icons
that appear on the display, see Control panel display icons.
3 Wireless light: Indicates the status of the printer's wireless connection.
Solid blue light indicates that wireless connection has been established and you can print.
Blinking light indicates wireless error. Refer to the message on the printer display.
If the wireless light is o, wireless is turned o.
4 Back button: Returns to the previous menu.
5 Help button: Opens the Help menu when on the Home screen, or shows contextual help content if it is available for the current
operation when on other screens.

Control panel display icons

To access the icons, touch or swipe down the tab at the top of a screen to open the Dashboard, and then touch the icon.
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Icon Purpose
Setup: Displays the setup screen for changing preferences, network setup, Wi-Fi Direct, Web Services setup, fax
setup, and other maintenance settings and generating reports.
Wireless: Displays wireless status and menu options. For more information, see Set up the printer for wireless
communication.
NOTE: (Ethernet) and (Wireless) will not be displayed at the same time. Showing the Ethernet icon or
the wireless icon depends on the way your printer is connected to the network. If the network connection of the
printer has not been set up, then the printer control panel display shows (Wireless) by default.
HP ePrint: Displays the Web Services Summary menu, where you can check ePrint status details, change ePrint settings, or view the printer email address. For more information, see HP ePrint .
Wi-Fi Direct: Displays the status, name, and password for Wi-Fi Direct, and the number of devices connected. You can also change settings and print a guide.
Ink: Displays the estimated ink levels.
NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink
alert, consider having a replacement cartridge available to avoid possible printing delays. You do not have to replace the cartridges until prompted to do so.
Fax Status: Displays status information for the Auto Answer function, fax logs, and the fax sound volume.
HP EcoSolutions: Displays a screen where you can congure some of the printer's environmental features.

Function tabs

Function tabs are located at the bottom of the screen.
Function tab Purpose
(Shortcuts)
Copy Copy document, or ID card.
Scan Scan document or photo to email, USB ash drive, network folder, or computer.
Photo View photo, print photo or create passport photo.
Fax Set up fax, send fax, or reprint received fax.
Access to shortcuts you have created.
Apps Access to the apps for your printer.
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Change printer settings

Use the control panel to change the printer functions and settings, print reports, or get help for the printer.
TIP: If the printer is connected to a computer, you can also change the printer settings using the printer
management tools in the software.
For more information about these tools, see Printer management tools.
To change settings for a function
The Home screen of the control panel display shows the available functions for the printer.
1. From the control panel display, select a desired function tab such as Copy or Scan .
2.
After selecting a function, touch ( Settings ), scroll through the available settings, and then touch
the setting you want to change.
3. Follow the prompts on the control panel display to change the settings.
TIP: Touch (Home) to return to the Home screen.
To change the printer settings
To change the printer settings or print reports, use the options available on the Setup menu.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
2. Touch and scroll through the screens.
3. Touch the screen items to select screens or options.
TIP:

Use shortcuts

Using shortcuts on the printer control panel, you can create a collection of the tasks frequently used from all features available in the function folders.
Once shortcuts are created, you can access to them on the Home screen or through the Shortcuts tab.

Dashboard

The Dashboard on the printer control panel lets you access the icons on the display, check the status of the printer, or monitor and manage current and scheduled printer tasks.
To open the Dashboard, touch or swipe down the tab at the top of a screen on the control panel.

Paper basics

The printer is designed to work well with most types of oice paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
www.hp.com for more information about HP paper.
Touch (Home) to return to the Home screen.
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HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
This section contains the following topics:

Recommended papers for printing

Order HP paper supplies
Tips for selecting and using paper
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specically designed for the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
Photo printing
HP Premium Plus Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them right o the printer. The printer supports several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x 15 cm), 5 x 7 inches (13 x 18 cm),11 x 17 inches, and in two nishes - glossy or soft gloss (semi-gloss). Ideal for framing, displaying, or gifting your best photos and special photo projects. HP Premium Plus Photo Paper delivers exceptional results with professional quality and durability.
HP Advanced Photo Paper
This glossy photo paper features an instant-dry nish for easy handling without smudging. It resists water, smears, ngerprints, and humidity. Your prints have a look and feel comparable to a store­processed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches), 13 x 18 cm (5 x 7 inches). It is acid-free for longer lasting documents.
HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This aordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. It is available in glossy nish in several sizes, including A4, 8.5 x 11 inches, 5 x 7 inches and 4 x 6 inches 10 x 15 cm. It is acid-free for longer lasting documents.
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Business documents
HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matt
This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and newsletters. It is heavyweight for an impressive look and feel.
HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for near­photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.
HP Brochure Paper 180g Matt or HP Professional Paper 180 Matt
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for near­photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.
Everyday printing
All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and vivid colors.
HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two­sided color usage with no show-through, which makes it ideal for newsletters, reports, and yers.
HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer lasting documents.
HP Oice Paper
HP Oice Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other everyday documents. It is acid-free for longer lasting documents.

Order HP paper supplies

The printer is designed to work well with most types of oice paper. Use HP paper for optimum print quality.
To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are available in English only.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

Tips for selecting and using paper

For the best results, observe the following guidelines.
Load only one type and one size of paper at a time into a tray or document feeder.
Make sure the paper is loaded correctly when loading from the input tray or document feeder.
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Do not overload the tray or document feeder.
To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the tray or document feeder:
Multipart forms
Media that is damaged, curled, or wrinkled
Media with cutouts or perforations
Media that is heavily textured, embossed, or does not accept ink well
Media that is too lightweight or stretches easily
Media that contains staples or clips

Work with trays

By default, the printer draws paper from Tray 1. If Tray 1 is empty and Tray 2 is installed and contains paper, the printer draws paper from Tray 2.
You can change the behaviors using the following features:
Default Tray: Set the default tray from which the printer draws paper rst when paper of the same size is loaded in both Tray 1 and Tray 2.
Tray Lock: Lock a tray to prevent it from accidental use; for example, when you have loaded special paper (such as letterhead or preprinted paper).
The printer will not use a locked tray even when the other tray is empty.
NOTE: For better experience, load only one type of paper in a tray.
NOTE: Tray 2 supports only plain paper.
To achieve this Follow these steps
Have paper loaded in both trays and use paper from one tray if the other tray is empty.
Have paper loaded in both trays and use paper from one of the trays rst.
Be able to choose from plain paper and another paper type that you use occasionally.
NOTE: For better experience, load only one type of paper in a
tray.
Load paper in both trays. For more information, see Load
paper.
Turn o tray lock.
Load paper of the same size in both trays.
Set the desired tray as the default tray.
Load special paper in main input tray and plain paper in Tray
2.
Lock the main input tray and set Tray 2 as the default tray.
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To change tray settings
NOTE: You can also change the tray settings from the HP printer software or EWS.
To access EWS and the printer software, see Embedded web server and Open the HP printer software
(Windows).
1. Make sure the printer is turned on.
2. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch (Setup).
3. Scroll and touch Tray and Paper Management.
4. Select either Default Tray or Tray Lock, and then select the appropriate option.
To turn on automatic selection of tray or paper source (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows).
2. Click Set Preferences under Print, Scan & Fax .
3. In the Printing preferences dialog box, click the Printing Shortcuts tab.
4. From the Paper Source drop-down list, select one of the auto selection options.
5. Click OK twice to close the dialog box and accept changes.
To turn on automatic selection of tray or paper source (OS X)
1. From the File menu in your software, choose Print.
2. Make sure your printer is selected.
3. Select Automatically Select from the Source pop-up menu, click Show Details to access the print
options.

Load paper

To load standard paper
To learn how to use Tray 2, see Work with trays.
1. Pull out the input tray completely.
2. Slide the paper guides towards the edges of the tray as far as possible.
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To slide the paper-width guides, press the button on the left paper-width guide and slide the guide at the same time.
To slide the paper-length guide, press the button on the paper-length guide and slide the guide at the same time.
3. Insert the paper in portrait orientation and with the side to be printed facing down.
Make sure the stack of paper is aligned with the appropriate paper size lines on the front of the tray. Also, make sure the stack of paper does not exceed the stack height marking on the right edge of the tray.
NOTE: Tray 2 supports only plain paper A4 or Letter-size and larger. Do not load paper while the
printer is printing.
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4. Adjust the paper-width guides and the paper-length guide until they touch the edge of the stack of
paper.
5. Check the input tray area inside the printer. If there is paper, remove the paper.
6. Reinsert the input tray into the printer.
7. Pull out the output tray extension.
To load B-size paper
1. Pull out the input tray completely.
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2. If there is other paper in the input tray,remove the paper.
3. Press the button lower right of tray,pull out the input tray extension.
4. Slide the paper guides towards the edges of the tray as far as possible.
To slide the paper-width guides, press the button on the left paper-width guide and slide the guide at the same time.
To slide the paper-length guide, press the button on the paper-length guide and slide the guide at the same time.
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