The information contained in this document
is subject to change without notice.
All rights reserved. Reproduction,
adaptation, or translation of this material is
prohibited without prior written permission
of Hewlett-Packard, except as allowed
under copyright laws.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Microsoft, Windows, Windows XP,
Windows Vista, Windows 7, and Windows 8
are U.S. registered trademarks of Microsoft
Corporation.
ENERGY STAR and the ENERGY STAR
mark are registered U.S. marks.
Safety information
Always follow basic safety precautions
when using this product to reduce risk of
injury from fire or electric shock.
1. Read and understand all instructions in
the documentation that comes with the
printer.
2. Observe all warnings and instructions
marked on the product.
3. Unplug this product from wall outlets
before cleaning.
4. Do not install or use this product near
water, or when you are wet.
5. Install the product securely on a stable
surface.
6. Install the product in a protected location
where no one can step on or trip over the
line cord, and the line cord cannot be
damaged.
7. If the product does not operate normally,
see
Solve a problem on page 96.
8. There are no user-serviceable parts
inside. Refer servicing to qualified service
personnel.
Table of contents
1 Get started ........................................................................................................................................................ 1
Select the mode .................................................................................................. 9
To select a different mode ................................................................................... 9
To change settings for a mode ............................................................................ 9
Change the printer settings ................................................................................. 9
HP Digital Solutions ............................................................................................................................ 10
HP Digital Scan (Scan to computer and Scan to Email) .................................................... 10
HP Digital Fax (Fax to PC and Fax to Mac) ....................................................................... 10
Select print paper ............................................................................................................................... 11
Recommended papers for printing and copying ................................................................ 11
Recommended papers for photo printing .......................................................................... 12
Tips for selecting and using paper ..................................................................................... 13
Load an original on the scanner glass ................................................................................................ 14
Load an original in the automatic document feeder (ADF) ................................................................. 15
Load paper ......................................................................................................................................... 16
Load standard-size paper .................................................................................................. 16
Send a fax .......................................................................................................................................... 56
Send a standard fax ........................................................................................................... 56
Send a standard fax from the computer ............................................................................ 57
Send a fax manually from a phone .................................................................................... 57
Send a fax using monitor dialing ........................................................................................ 58
Send a fax from memory ................................................................................................... 59
Schedule a fax to send later .............................................................................................. 59
Send a fax to multiple recipients ........................................................................................ 60
Send a fax in Error Correction Mode ................................................................................. 60
Receive a fax ...................................................................................................................................... 62
Receive a fax manually ...................................................................................................... 62
Set up backup fax .............................................................................................................. 63
Reprint received faxes from memory ................................................................................. 63
Poll to receive a fax ........................................................................................................... 64
Forward faxes to another number ...................................................................................... 64
Set the paper size for received faxes ................................................................................ 65
Set automatic reduction for incoming faxes ....................................................................... 65
Configure the fax header ................................................................................................... 72
Set the answer mode (Auto answer) ................................................................................. 72
Set the number of rings before answering ......................................................................... 73
Change the answer ring pattern for distinctive ring ........................................................... 73
Set the dial type ................................................................................................................. 74
Set the redial options ......................................................................................................... 74
Set the fax speed ............................................................................................................... 74
Set the fax sound volume .................................................................................................. 75
Fax and digital phone services ........................................................................................................... 76
Fax over Internet Protocol .................................................................................................................. 77
Use reports ......................................................................................................................................... 78
Print and view the fax log ................................................................................................... 79
Clear the fax log ................................................................................................................. 79
Print the details of the last fax transaction ......................................................................... 80
Print a Caller ID Report ...................................................................................................... 80
View the Call History .......................................................................................................... 80
6 Web Services .................................................................................................................................................. 81
What are Web Services? .................................................................................................................... 82
HP ePrint ........................................................................................................................... 82
Turn off Printer Apps ......................................................................................... 86
Remove Web Services ....................................................................................................................... 87
7 Work with ink cartridges .................................................................................................................................. 88
Information on ink cartridges and the printhead ................................................................................. 89
Check the estimated ink levels ........................................................................................................... 90
Printing with black or color ink only .................................................................................................... 91
Replace the ink cartridges .................................................................................................................. 92
Store printing supplies ........................................................................................................................ 94
Anonymous usage information storage .............................................................................................. 95
8 Solve a problem .............................................................................................................................................. 96
HP support ......................................................................................................................................... 97
Obtain electronic support ................................................................................................... 97
HP support by phone ......................................................................................................... 97
Before you call .................................................................................................. 98
Phone support period ........................................................................................ 98
Telephone support numbers ............................................................................. 98
After the phone support period .......................................................................... 99
General troubleshooting tips and resources ..................................................................................... 100
Clear paper jams ............................................................................................................. 158
Avoid paper jams ............................................................................................................. 160
Appendix A Technical information ................................................................................................................... 162
Warranty information ........................................................................................................................ 163
Open the Toolbox ............................................................................................................ 247
HP Utility (Mac OS X) ....................................................................................................................... 248
To open HP Utility ............................................................................................................ 248
Embedded web server ..................................................................................................................... 249
About cookies .................................................................................................................. 249
To open the embedded web server ................................................................................. 249
Appendix F How do I? ...................................................................................................................................... 251
Appendix G Errors (Windows) ......................................................................................................................... 252
Fax memory full ................................................................................................................................ 254
Unable to communicate with printer ................................................................................................. 255
Low on ink ........................................................................................................................................ 256
Cartridge Problem ............................................................................................................................ 257
Replace the ink cartridge .................................................................................................................. 258
Paper Mismatch ............................................................................................................................... 259
The cartridge cradle cannot move .................................................................................................... 260
Paper Jam ........................................................................................................................................ 261
The printer is out of paper ................................................................................................................ 262
Problem with printer preparation ...................................................................................................... 286
Color cartridge out of ink .................................................................................................................. 287
Black cartridge out of ink .................................................................................................................. 288
Automatic document feeder cover open ........................................................................................... 289
Problem with ink system ................................................................................................................... 290
Index ................................................................................................................................................................. 291
xviENWW
1Get started
This guide provides details about how to use the printer and how to resolve problems.
Accessibility
●
HP EcoSolutions (HP and the Environment)
●
Understand the printer parts
●
Use the printer control panel
●
HP Digital Solutions
●
Select print paper
●
Load an original on the scanner glass
●
Load an original in the automatic document feeder (ADF)
●
Load paper
●
Insert a memory device
●
Install the accessories
●
Maintain the printer
●
Update the printer
●
Open the HP printer software (Windows)
●
Turn the printer off
●
NOTE:If you are using the printer with a computer running Windows XP Starter Edition, Windows
Vista Starter Edition, Windows 7 Starter Edition, or Windows 8 Starter Edition, some features might
not be available. For more information, see
System requirements on page 167.
ENWW1
Accessibility
The printer provides a number of features that make it accessible for people with disabilities.
Visual
The HP software provided with the printer is accessible for users with visual impairments or low vision
by using your operating system's accessibility options and features. The software also supports most
assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users
who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels
that convey the appropriate action.
Mobility
For users with mobility impairments, the HP software functions can be executed through keyboard
commands. The HP software also supports Windows accessibility options such as StickyKeys,
ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides
can be operated by users with limited strength and reach.
Support
For more details about the accessibility of this printer and HP's commitment to product accessibility,
visit HP's website at
www.hp.com/accessibility.
For accessibility information for Mac OS X, visit the Apple website at
www.apple.com/accessibility.
2Chapter 1 Get startedENWW
HP EcoSolutions (HP and the Environment)
Hewlett-Packard is committed to helping you optimize your environmental footprint and empowering
you to print responsibly—at home or in the office.
For more detailed information about environmental guidelines, HP follows during the manufacturing
process, see
HP's environmental initiatives, visit
This section contains the following topics:
Manage Power
●
Optimize Printing Supplies
●
Manage Power
To conserve electricity, the printer comes with the following features:
Sleep mode
Power usage is reduced while in Sleep mode. After initial setup of printer, the printer goes into lowpower mode after 5 minutes of inactivity.
To change the time to Sleep mode
Environmental product stewardship program on page 187. For more information about
www.hp.com/ecosolutions.
▲
From the printer control panel, touch the
desired option.
NOTE:If you change your country or region from the printer control panel, the time to sleep mode is
automatcially set to the default, which is 5 minutes.
Schedule On and Off
Use the printer's Schedule On and Off feature, and then select the days and time you want the printer
to turn on and turn off automatically. For example, you can schedule the printer to turn on at 8 a.m.
and turn off at 8 p.m. from Monday to Friday. In this way, you will save energy during the night and
weekends.
To configure the printer's Schedule On and Off feature
▲
From the printer control panel, touch the
set the time to turn on and off the printer.
CAUTION:HP recommends that you replace a missing ink cartridge as soon as possible to avoid
print quality issues and possible extra ink usage or damage to the ink system. Never turn off the
printer when a cartridge is missing.
Optimize Printing Supplies
To optimize printing supplies such as ink and paper, try the following:
(eco button), touch Sleep, and then touch the
(eco button), touch Schedule On and Off, and then
ENWWHP EcoSolutions (HP and the Environment)3
Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit
●
www.hp.com/recycle.
Optimize paper usage by printing on both sides of the paper. If the printer has an HP automatic
●
two-sided printing accessory (duplexer), see
Otherwise, you can first print just the odd pages, flip the pages over, and then print just the even
pages.
Save ink and paper when printing web content with HP Smart Print. For more information, visit
●
www.hp.com/go/smartprint.
Change the print mode to a draft setting. The draft setting uses less ink.
●
Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the
●
cartridges.
Print on both sides (duplexing) on page 39.
4Chapter 1 Get startedENWW
Understand the printer parts
This section contains the following topics:
Front view
●
Printing supplies area
●
Back view
●
Front view
1Automatic document feeder (ADF)
2Control panel display
3Control panel
4Front universal serial bus (USB) port
5Input tray
6Output tray extension
7Output tray
8Power button
9Scanner glass
10Document feeder tray
11Paper guides
ENWWUnderstand the printer parts5
Printing supplies area
1Ink cartridge access door
2Ink cartridges
3Printhead
NOTE:Printing supplies should be kept in the printer to prevent possible print quality issues or
printhead damage. Avoid removing supplies for extended periods of time. Do not turn off the printer
when a cartridge is missing.
Back view
1Fax port (1-LINE)
2Fax port (2-EXT)
3Rear universal serial bus (USB) port
4Ethernet network port
5Power input
6Rear access panel
6Chapter 1 Get startedENWW
Use the printer control panel
This section contains the following topics:
Overview of buttons and lights
●
Control panel display icons
●
Change printer settings
●
Overview of buttons and lights
The following diagrams and related tables provide a quick reference to the printer control panel
features.
LabelName and Description
1Home button: Returns to the home screen from any other screen.
2Control panel display: Touch the screen to select menu options. For information about the icons that appear on the
display, see
3Help button: Opens the Help menu.
4Wireless light: By default, the wireless light is off. For more information about the wireless light status, see
wireless troubleshooting on page 137.
5Cancel button: Stops a job, exits a menu, or exits settings.
6Right arrow button: Navigates through settings in the menu.
7Left arrow button: Navigates through settings in the menu.
8Back button: Returns to the previous menu.
Control panel display icons on page 7.
Basic
Control panel display icons
IconPurpose
Shows that a wired network connection exists and also provides easy access to the network status
screen.
ENWWUse the printer control panel7
IconPurpose
Shows that a wireless network connection exists. The signal strength is indicated by the number of
curved lines. This is for infrastructure mode. It also provides easy access to the network status screen.
For more information, see Set up the printer for wireless communication on page 233.
Displays a screen where you can learn about printer features that help conserve natural resources and
reduce the environmental impact of your printing choices.
TIP: You can configure settings for some features from this screen.
Shows that HP ePrint is turned on. For more information, see HP ePrint on page 85.
Displays a screen where you can make copies or select other options.
Displays a screen where you can send a fax, or choose fax settings.
Displays a screen where you can make a scan, or change scan settings.
Displays a screen where you can use HP Apps.
Displays a screen where you can adjust photo printing options.
Displays the Setup screen for generating reports, changing fax and other maintenance settings, and
accessing the Help screen.
Provides more information about the printer's features.
Displays a screen where you can see information about the ink cartridges, including fill levels. This icon
has a red border when an ink cartridge needs attention.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you
receive a low-ink warning message, consider having a replacement cartridge available to avoid possible
printing delays. You do not need to replace cartridges until prompted to do so.
Displays the status of the Auto Answer function. Touch Auto Answer to turn it on or off. For more
information, see
Change printer settings
Use the control panel to change the printer mode and settings, print reports, or get help for the
printer.
TIP:If the printer is connected to a computer, you can also change the printer settings using HP
software tools available on your computer, such as the HP printer software, HP Utility (Mac OS X), or
the EWS. For more information about these tools, see
This section contains the following topics:
Set the answer mode (Auto answer) on page 72.
Printer management tools on page 246.
Select the mode
●
To select a different mode
●
8Chapter 1 Get startedENWW
To change settings for a mode
●
Change the printer settings
●
Select the mode
The main menu of the control panel display shows the available modes for the printer.
To select a mode, touch
the icon to select the desired mode. Follow the prompts on the control panel display to complete the
job. The control panel display returns to the main menu when the job is finished.
To select a different mode
Touch the (Back) button to return to the main menu. Touch (Left arrow) or (Right arrow) to
scroll through the available modes, and then touch the icon to select the desired mode.
To change settings for a mode
1.After selecting a mode, touch the arrow buttons to scroll through the available settings, and then
touch the setting you want to change.
2.Follow the prompts on the display to change the settings, and then touch Done.
NOTE:Touch the (Back) button to return to the previous menu.
Change the printer settings
To change the printer settings or print reports, use the options available in the Setup screen:
1.Touch
2.Touch the arrows to scroll through the screens.
(Right arrow), and then touch Setup.
(Left arrow) or (Right arrow) to see the available modes, and then touch
3.Touch the screen items to select screens or options.
NOTE:Use the (Back) button to return to the previous menu.
ENWWUse the printer control panel9
HP Digital Solutions
The printer includes a collection of digital solutions that can help you simplify and streamline your
work.
HP Digital Scan (Scan to computer and Scan to Email)
●
HP Digital Fax (Fax to PC and Fax to Mac)
●
HP Digital Scan (Scan to computer and Scan to Email)
You can simply walk up to the printer, select the options from the printer control panel, and either
scan documents directly to a computer or quickly share them with business partners as email
attachments.
For more information, see
Scan on page 43.
HP Digital Fax (Fax to PC and Fax to Mac)
Never lose important faxes misplaced within a stack of paper pages again!
Use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to your
computer. With Fax to PC and Fax to Mac, you can store digital copies of your faxes easily and
eliminate the hassle of dealing with bulky paper files. In addition, you can turn off fax printing
altogether, saving money on paper and ink, and reduce paper consumption and waste.
For more information, see
to Mac) on page 67.
Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax
10Chapter 1 Get startedENWW
Select print paper
The printer is designed to work well with most types of office paper. It is best to test a variety of print
paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP
website at
This section contains the following topics:
●
●
●
Recommended papers for printing and copying
www.hp.com for more information about HP paper.
HP recommends plain papers with the ColorLok logo for printing everyday
documents. All papers with the ColorLok logo are independently tested to meet high
standards of reliability and print quality, and produce documents with crisp, vivid
color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers
with the ColorLok logo in a variety of weights and sizes from major paper
manufacturers.
Recommended papers for printing and copying
Recommended papers for photo printing
Tips for selecting and using paper
If you want the best print quality, HP recommends using HP papers that are specifically designed for
the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
HP Brochure Paper
HP Professional Paper
HP Brochure and Flyer Paper
HP Tri-fold Brochure Paper
HP Premium Presentation
Paper
HP Professional Paper
HP Bright White Inkjet PaperHP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque
HP Printing PaperHP Printing Paper is a high-quality multifunction paper. It produces documents that look
HP Office PaperHP Office Paper is a high-quality multifunction paper. It is suitable for copies, drafts,
These papers are glossy-coated or matte-coated on both sides for two-sided use. They are
the perfect choice for producing professional quality marketing materials such as brochures
and mailers, as well as business graphics for report covers and calendars.
These papers are heavy two-sided matte papers perfect for presentations, proposals,
reports, and newsletters. They are heavyweight for an impressive look and feel.
enough for two-sided color usage with no showthrough, which makes it ideal for
newsletters, reports, and flyers. It features ColorLok Technology for less smearing, bolder
blacks, and vivid colors.
and feel more substantial than documents printed on standard multipurpose or copy paper.
It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.
memos and other everyday documents. It features ColorLok Technology for less smearing,
bolder blacks, and vivid colors.
HP Office Recycled PaperHP Office Recycled Paper is a high-quality multifunction paper made with 30% recycled
fiber. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.
ENWWSelect print paper11
HP Premium Plus Photo Paper HP's best photo paper is heavyweight for producing professional quality photos. Features
an instant-dry finish for easy handling without smudging. It resists water, smears,
fingerprints, and humidity. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x
15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft-gloss (satin
matte). It is acid-free for longer lasting documents.
HP Advanced Photo PaperThis thick photo paper features an instant-dry finish for easy handling without smudging. It
resists water, smears, fingerprints, and humidity. Your prints have a look and feel
comparable to a store processed photo. It is available in several sizes, including A4, 8.5
x 11 inch, 10 x 15 cm (4 x 6 inch), 13x18 cm (5 x7 inch), A3, and two finishes – glossy or
soft-gloss (satin matte). It is acid-free for longer lasting documents.
HP Everyday Photo PaperPrint colorful, everyday snapshots at a low cost, using paper designed for casual photo
printing. This affordable photo paper dries quickly for easy handling. Get sharp, crisp
images when you use this paper with any inkjet printer. Available in semi-gloss finish in 8.5
x 11 inch, A4, 4 x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting documents.
To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products & Services, and
select Ink & Toner.
NOTE:At this time, some portions of the HP web site are available in English only.
Recommended papers for photo printing
For the best print quality, HP recommends using HP papers that are specifically designed for the type
of project you are printing. Depending on your country/region, some of these papers might not be
available.
HP Premium Plus Photo Paper HP's best photo paper is heavyweight for producing professional quality photos. Features
HP Advanced Photo PaperThis thick photo paper features an instant-dry finish for easy handling without smudging. It
HP Everyday Photo PaperPrint colorful, everyday snapshots at a low cost, using paper designed for casual photo
HP Photo Value PacksHP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced
an instant-dry finish for easy handling without smudging. It resists water, smears,
fingerprints, and humidity. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x
15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft-gloss (satin
matte). It is acid-free for longer lasting documents.
resists water, smears, fingerprints, and humidity. Your prints have a look and feel
comparable to a store processed photo. It is available in several sizes, including A4, 8.5
x 11 inch, 10 x 15 cm (4 x 6 inch), 13x18 cm (5 x7 inch), A3, and two finishes – glossy or
soft-gloss (satin matte). It is acid-free for longer lasting documents.
printing. This affordable, photo paper dries quickly for easy handling. Get sharp, crisp
images when you use this paper with any inkjet printer. Available in semi-gloss finish in 8.5
x 11 inch, A4, 4 x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting documents.
Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality
photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been
designed to work together so your photos are long lasting and vivid, print after print. Great
for printing out an entire vacation's worth of photos or multiple prints to share.
To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products & Services and
select Ink & Toner.
NOTE:At this time, some portions of the HP web site are available in English only.
12Chapter 1 Get startedENWW
Tips for selecting and using paper
For the best results, observe the following guidelines.
Always use paper that conforms to the printer specifications. For more information, see
●
specifications on page 168.
Load only one type of paper at a time into a tray or automatic document feeder (ADF).
●
When loading the trays and ADF, make sure the paper is loaded correctly. For more information,
●
Load paper on page 16 or Load an original in the automatic document feeder (ADF)
see
on page 15.
Do not overload the tray or ADF. For more information, see
●
original in the automatic document feeder (ADF) on page 15.
To prevent jams, poor print quality, and other printing problems, avoid loading the following
●
paper in the trays or ADF:
Multipart forms
◦
Media that is damaged, curled, or wrinkled
◦
Media with cutouts or perforations
◦
Media that is heavily textured, embossed, or does not accept ink well
◦
Media that is too lightweight or stretches easily
◦
Media that contains staples or clips
◦
Load paper on page 16 or Load an
Paper
ENWWSelect print paper13
Load an original on the scanner glass
You can copy, scan, or fax originals by loading them on the scanner glass.
NOTE:Many of the special features do not work correctly if the scanner glass and lid backing are
not clean. For more information, see
NOTE:Remove all originals from the document feeder tray before lifting the lid on the printer.
To load an original on the scanner glass
Use these steps to load an original on the scanner glass.
1.Lift the scanner lid.
2.Load your original print-side down as shown in the following illustration.
TIP: For more help on loading an original, refer to the engraved guides along the edge of the
scanner glass.
Maintain the printer on page 22.
3.Close the lid.
14Chapter 1 Get startedENWW
Load an original in the automatic document feeder (ADF)
You can copy, scan, or fax a document by placing it in the automatic document feeder (ADF).
CAUTION:Do not load photos in the ADF; this might cause damage to your photos. Use only paper
that is supported by the printer. For more information, see
on page 13.
NOTE:Only single-sided documents can be scanned, copied, or faxed using the ADF. The ADF
does not support double-sided documents.
NOTE:B-size documents cannot be scanned, copied, or faxed using the ADF.
NOTE:Some features, such as the Fit to Page copy feature, do not work when you load your
originals in the ADF. You must load your originals on the scanner glass.
To load an original in the ADF
Use these steps to load a document in the ADF.
1.Load your original print-side up into the ADF.
a.If you are loading an original printed in portrait orientation, place the pages so that the top
edge of the document goes in first. If you are loading an original printed in landscape
orientation, place the pages so that the left edge of the document goes in first.
Tips for selecting and using paper
b.Slide the paper into the ADF until you hear a tone or see a message on the display
indicating that the loaded pages were detected.
TIP: For more help on loading originals in the ADF, refer to the diagram engraved in the
document feeder tray.
2.Slide the paper guides inward until they stop at the left and right edges of the paper.
ENWWLoad an original in the automatic document feeder (ADF)15
Load paper
This section provides instructions for loading paper into the printer.
Load standard-size paper
●
Load envelopes
●
Load cards and photo paper
●
Load custom-size paper
●
Load standard-size paper
Use these instructions to load standard paper.
1.Lift the output tray.
2.Slide the paper width guide out as far as possible.
NOTE: If the paper is too long, pull the input tray to extend it.
3.Load the paper in portrait orientation and with the side to be printed facing down.
Make sure the stack of paper is inserted as far inside the printer as possible and does not
exceed the line marking in the tray.
NOTE: Do not load paper while the printer is printing.
4.Slide the paper guides in the tray until they touch the edge of the stack of paper.
5.Lower the output tray.
6.Pull out the output tray extension.
Load envelopes
Use these instructions to load an envelope.
16Chapter 1 Get startedENWW
1.Lift the output tray.
2.Slide out the paper width guides in the input tray as far as possible.
NOTE: If you are loading larger-size envelopes, pull up the front edge of the input tray to
extend it.
3.Insert the envelopes print-side down and load according to the graphic.
Make sure the stack of envelopes does not exceed the line marking in the tray.
NOTE: Do not load envelopes while the printer is printing.
4.Slide the paper guides in the tray until they touch the edge of the stack of envelopes.
5.Lower the output tray.
6.Pull out the output tray extension.
Load cards and photo paper
Use these instructions to load cards and photo paper.
1.Lift the output tray.
2.Slide out the paper width guide in the input tray as far as possible.
NOTE: If you are loading larger-size paper, pull up the front edge of the input tray to extend it.
3.Insert the paper print-side down in the tray.
Make sure the stack of paper is inserted as far inside the printer as possible and does not
exceed the line marking in the tray. If the photo paper has a tab along one edge, make sure the
tab is pointing towards the front of the printer.
NOTE: Do not load paper while the printer is printing.
4.Slide the paper guides in the tray until they touch the edge of the stack of paper.
5.Lower the output tray.
ENWWLoad paper17
6.Pull out the output tray extension.
Load custom-size paper
Use these instructions to load custom-size paper.
CAUTION:Use only custom-size paper that is supported by the printer. For more information, see
Paper specifications on page 168.
1.Lift the output tray.
2.Slide the paper width guide out as far as possible.
NOTE: If you are loading larger-size paper, pull up the front edge of the input tray to extend it.
3.Insert the paper print-side down in the tray.
Make sure the stack of paper is inserted as far inside the printer as possible and does not
exceed the line marking in the tray.
NOTE: Do not load paper while the printer is printing.
4.Slide the paper guides in the tray until they touch the edge of the stack of paper.
5.Lower the output tray.
6.Pull out the output tray extension.
18Chapter 1 Get startedENWW
Insert a memory device
Using the USB port on the front of the printer, you can connect a USB flash drive. You can also
transfer files from the USB flash drive to your computer or scan files to the USB flash drive from the
printer.
CAUTION:Attempting to remove a USB flash drive while it is being accessed can damage files on
the USB flash drive. You can safely remove a USB flash drive only when the status light is not
blinking.
NOTE:The printer does not support encrypted USB flash drives.
For more information about USB flash drives that can be used with the printer, see Memory device
specifications on page 176.
To connect a USB flash drive
Insert the USB flash drive to the USB port on the front of the printer.
▲
NOTE:If your USB flash drive does not fit into this port due to size limitations, or if the connector on
the device is shorter than 11 mm (0.43 in), you will need to purchase a USB extension cable in order
to use your device with this port.
ENWWInsert a memory device19
Install the accessories
This section contains the following topics:
Install the automatic two-sided printing accessory (duplexer)
●
Turn on accessories in the printer driver
●
Install the automatic two-sided printing accessory (duplexer)
You can print on both sides of a sheet of paper automatically. For information on using the duplexer,
Print on both sides (duplexing) on page 39.
see
To install the duplexer:
Slide the duplexer into the back of the printer until the unit locks into place. Do not press the buttons
on either side of the duplexer when installing the unit; use them only for removing the unit from the
printer.
Turn on accessories in the printer driver
To turn on accessories (Windows)
●
To turn on accessories on (Mac OS X)
●
To turn on accessories (Windows)
1.Click Start, and then click Printers, Printers and Faxes, or Devices and Printers.
- Or -
Click Start, click Control Panel, and then double-click Printers.
- Or -
On the Start screen, click Control Panel, and then click View devices and printers.
2.Right-click the printer icon, and then click Properties.
3.Select the Device Settings tab. Click the accessory that you want to turn on, click Installed from
the drop-down menu, and then click OK.
To turn on accessories on (Mac OS X)
Mac OS X automatically turns on all accessories in the printer driver when you install the printer
software. If you add a new accessory later, follow these steps:
20Chapter 1 Get startedENWW
1.Open the System Preferences and then select Print & Fax or Print & Scan.
2.Select the printer from list of printers, and then click Options & Supplies.
3.Click the Driver tab.
4.Select the options you want to install, and then click OK.
ENWWInstall the accessories21
Maintain the printer
This section provides instructions for keeping the printer in top working condition. Perform these
maintenance procedures as necessary.
Clean the scanner glass
●
Clean the exterior
●
Clean the automatic document feeder
●
Restore factory defaults
●
Clean the scanner glass
NOTE:Dust or dirt on the scanner glass, scanner lid backing, or scanner frame can slow down
performance, degrade the quality of scans, and affect the accuracy of special features such as fitting
copies to a certain page size.
To clean the scanner glass
1.Turn off the printer. For more information, see
2.Lift the scanner lid.
3.Clean the scanner glass and lid backing by using a soft, lint-free cloth that has been sprayed
with a mild glass cleaner. Dry the scanner glass with a dry, soft, lint-free cloth.
CAUTION: Use only glass cleaner to clean the scanner glass. Avoid cleaners that contain
abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the scanner
glass. Avoid isopropyl alcohol because it can leave streaks on the scanner glass.
CAUTION: Do not spray the glass cleaner directly on the scanner glass. If too much glass
cleaner is applied, the cleaner could leak under the scanner glass and damage the scanner.
Turn the printer off on page 26.
4.Close the scanner lid, and turn on the printer.
Clean the exterior
WARNING!Before cleaning the printer, turn the printer off by pressing the (Power) button and
unplug the power cord from the electrical socket.
22Chapter 1 Get startedENWW
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Keep fluids away
from the interior of the printer, as well as from the printer control panel.
Clean the automatic document feeder
If the automatic document feeder picks up multiple pages or if it does not pick up plain paper, you can
clean the rollers and separator pad. Lift the automatic document feeder cover to access the pick
assembly inside the automatic document feeder, clean the rollers or separator pad, and then close
the cover.
To clean the rollers or separator pad
1.Remove all originals from the document feeder tray.
2.Lift the automatic document feeder cover (1).
This provides easy access to the rollers (2) and separator pad (3).
1Automatic document feeder cover
2Rollers
3Separator pad
3.Lightly dampen a clean lint-free cloth with distilled water, then squeeze any excess liquid from
the cloth.
4.Use the damp cloth to wipe any residue off the rollers or separator pad.
NOTE: If the residue does not come off using distilled water, try using isopropyl (rubbing)
alcohol.
5.Close the cover of the automatic document feeder.
Restore factory defaults
This section provides instructions about how to restore your printer back to the factory defaults.
1.Touch
2.Touch Tools, and then touch Restore Factory Defaults.
(Right arrow), and then touch Setup.
ENWWMaintain the printer23
Update the printer
HP is always working to improve the performance of its printers and bring you the latest features. If
the printer is connected to a network and Web Services has been enabled, you can check for and
install printer updates.
To update the printer, use one of the following methods:
Update the printer using the embedded web server
●
Update the printer using the printer control panel
●
Update the printer using the embedded web server
1.Open the EWS. For more information, see Embedded web server on page 249.
2.Click the Web Services tab.
3.In the Web Services Settings section, click Product Update, click Check Now, and then follow
the on-screen instructions.
4.If the product update option is not available, follow these instructions:
a.In the Web Services Settings section, click Setup, click Continue, and follow the on-screen
instructions.
b.If prompted, choose to allow the printer to check for and install printer updates.
NOTE: If a printer update is available, the printer downloads and installs the update, and then
restarts.
NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen instructions to set up a proxy server. If you do not have the details, contact your network
administrator or the person who set up the network.
Update the printer using the printer control panel
1.
On the printer control panel, touch
Printer Update.
2.Touch Check for Product Update, and then follow the on-screen instructions.
To enable the printer to automatically check for updates:
1.
On the printer control panel, touch
Printer Update.
2.Touch Auto Update and then touch On.
(HP ePrint), touch OK, touch Settings, and then touch
(HP ePrint), touch OK, touch Settings, and then touch
24Chapter 1 Get startedENWW
Open the HP printer software (Windows)
Open the HP printer software by doing one of the following:
From the computer desktop, click Start, select Programs or All Programs, click HP, click the
●
folder for the printer, and then select the icon with the printer's name.
On the Start screen, right-click an empty area on the screen, click All Apps on the app bar, and
●
then click the icon with the printer's name.
ENWWOpen the HP printer software (Windows)25
Turn the printer off
Turn the printer off by pressing the (Power) button located on the printer. Wait until the power light
turns off before unplugging the power cord or turning off a power strip.
CAUTION:If you incorrectly turn the printer off, the print carriage might not return to the correct
position, causing problems with the ink cartridges and print quality issues.
CAUTION:HP recommends that you replace any missing cartridges as soon as possible to avoid
print quality issues, possible extra ink usage, or damage to the ink system. Never turn off the printer
when ink cartridges are missing.
26Chapter 1 Get startedENWW
2Print
Most print settings are automatically handled by the software application. Change the settings
manually only when you want to change print quality, print on specific types of paper, or use special
features. For more information about selecting the best print paper for your documents, see
print paper on page 11.
Choose a print job to continue:
Select
Print documents on page 28
Print brochures on page 29
Print on envelopes on page 31
Print photos on page 33
Print on special and custom-sized paper on page 35
Print borderless documents or photos on page 37
ENWW27
Print documents
Follow the instructions for your operating system.
Print documents (Windows)
●
Print documents (Mac OS X)
●
TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on
your HP ePrint-enabled printer anytime, from any location, without any additional software or printer
drivers. For more information, see
Print documents (Windows)
1.Load paper in the tray. For more information, see Load paper on page 16.
2.On the File menu in your software application, click Print.
3.Make sure the printer you want to use is selected.
4.To change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer
Setup, Printer, or Preferences.
5.Change the paper orientation on the Layout tab, and paper source, media type, paper size, and
quality settings on the Paper/Quality tab.
HP ePrint on page 85.
To print in black and white, click the Advanced button, and then select Black Ink Only from the
Print in Grayscale drop-down list under Printer Features.
6.Click OK.
7.Click Print or OK to begin printing.
Print documents (Mac OS X)
1.Load paper in the tray. For more information, see Load paper on page 16.
2.From the File menu in your software application, click Print.
3.Make sure the printer you want to use is selected in the Format For pop-up menu.
If you do not see print options in the Print dialog, do the following:
Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.
●
OS X Lion: Click Show Details.
●
4.Select a paper size from the pop-up menu.
If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When you
are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.
5.Click Print.
28Chapter 2 PrintENWW
Print brochures
Follow the instructions for your operating system.
Print brochures (Windows)
●
Print brochures (Mac OS X)
●
TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on
your HP ePrint-enabled printer anytime, from any location, without any additional software or printer
drivers. For more information, see
Print brochures (Windows)
NOTE:To set print settings for all print jobs, make the changes in the HP software provided with the
printer. For more information on the HP software, see
1.Load paper in the tray. For more information, see Load paper on page 16.
2.On the File menu in your software application, click Print.
3.Make sure the printer you want to use is selected.
4.To change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer
Setup, Printer, or Preferences.
HP ePrint on page 85.
Printer management tools on page 246.
5.Change the paper orientation on the Layout tab, and paper source, media type, paper size, and
quality settings on the Paper/Quality tab.
To print in black and white, click the Advanced button, and then select Black Ink Only from the
Print in Grayscale drop-down list under Printer Features.
6.Click OK.
7.Click Print or OK to begin printing.
Print brochures (Mac OS X)
1.Load paper in the tray. For more information, see Load paper on page 16.
2.From the File menu in your software application, click Print.
3.Make sure the printer you want to use is selected in the Format For pop-up menu.
If you do not see print options in the Print dialog, do the following:
Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.
●
OS X Lion: Click Show Details.
●
4.Select a paper size from the pop-up menu.
If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When you
are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.
5.Click Paper Type/Quality from the pop-up menu, and then select the following settings:
ENWWPrint brochures29
Paper Type: The appropriate brochure paper type
●
Quality: Normal or Best
●
6.Select any other print settings that you want, and then click Print to begin printing.
30Chapter 2 PrintENWW
Print on envelopes
Avoid envelopes with the following characteristics:
Very slick finish
●
Self-stick adhesives, clasps, or windows
●
Thick, irregular, or curled edges
●
Areas that are wrinkled, torn, or otherwise damaged
●
Make sure the folds of envelopes you load in the printer are sharply creased.
NOTE:For more information about printing on envelopes, see the documentation available with the
software program you are using.
Follow the instructions for your operating system.
Print on envelopes (Windows)
●
Print on envelopes (Mac OS X)
●
Print on envelopes (Windows)
1.Load envelopes print-side down in the tray. For more information, see Load paper on page 16.
2.On the File menu in your software application, click Print.
3.Make sure the printer you want to use is selected.
4.To change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer
Setup, Printer, or Preferences.
5.On the Layout tab, change the orientation to Landscape.
6.Click Paper/Quality, and then select the appropriate envelope type from the Paper Size dropdown list.
TIP: You can change more options for the print job by using the features available on the other
tabs in the dialog box.
7.Click OK, and then click Print or OK to begin printing.
Print on envelopes (Mac OS X)
1.Load envelopes print-side down in the tray. For more information, see Load paper on page 16.
2.From the File menu in your software application, click Print.
3.Make sure the printer you want to use is selected in the Format For pop-up menu.
If you do not see print options in the Print dialog, do the following:
Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.
●
OS X Lion: Click Show Details.
●
ENWWPrint on envelopes31
4.Select a paper size from the pop-up menu.
If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When you
are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.
5.Select the Orientation option.
6.Select any other print settings that you want, and then click Print to begin printing.
32Chapter 2 PrintENWW
Print photos
Do not leave unused photo paper in the input tray. The paper might start to curl, which could impair
the quality of your printout. Photo paper should be flat before printing.
Follow the instructions for your operating system.
Print photos on photo paper (Windows)
●
Print photos on photo paper (Mac OS X)
●
Print photos from a memory device
●
TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on
your HP ePrint-enabled printer anytime, from any location, and without any additional software or
printer drivers. For more information, see
Print photos on photo paper (Windows)
1.Load paper in the tray. For more information, see Load paper on page 16.
2.On the File menu in your software application, click Print.
3.Make sure the printer you want to use is selected.
4.To change settings, click the option that opens the printer Properties dialog box.
HP ePrint on page 85.
Depending on your software application, this option might be called Properties, Options, Printer
Setup, Printer, or Preferences.
5.On the Paper/Quality tab, select the appropriate photo paper type from the Media drop-down
menu.
NOTE: Maximum DPI is only supported for color printing on HP Premium Plus Photo Papers
and HP Advanced Photo Papers.
6.Click Advanced, and then select Best or Maximum DPI from the Output Quality drop-down
menu.
7.To print the photo in black and white, click the Print in Grayscale drop-down menu, and then
select one of the following options:
High-Quality Grayscale: uses all the available colors to print your photo in grayscale. This
●
creates smooth and natural shades of gray.
8.Click OK, and then click Print or OK to begin printing.
Print photos on photo paper (Mac OS X)
1.Load photo paper print-side down in the tray. For more information, see Load paper on page 16.
2.From the File menu in your software application, click Print.
3.Make sure the printer you want to use is selected.
If you do not see print options in the Print dialog, do the following.
ENWWPrint photos33
Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.
●
OS X Lion: Click Show Details.
●
4.Select a paper size from the pop-up menu.
If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When you
are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.
5.Click Paper Type/Quality from the pop-up menu, and then select the following settings:
Paper Type: The appropriate photo paper type
●
Quality: Best or Maximum dpi
●
6.If necessary, change the photo and color options:
a.Click the disclosure triangle beside Color Options and select the appropriate Photo Fix
options:
Off: Applies no automatic adjustments to the image.
●
Basic: Automatically focuses the image; moderately adjusts image sharpness.
●
b.To print the photo in black and white, click Grayscale from the Color pop-up menu, and
then select one of the following options:
High Quality: Uses all the available colors to print your photo in grayscale. This creates
●
smooth and natural shades of gray.
7.Select any other print settings that you want, and then click Print to begin printing.
Print photos from a memory device
You can connect a USB flash drive (such as a keychain drive or portable hard drive) to the USB port
on the front of the printer.
For more information about using memory devices, see
CAUTION:Attempting to remove a memory device while it is being accessed can damage files on
the memory device. You can safely remove a memory card only when the status light is not blinking.
To print selected photos
NOTE:This function is only available if the memory device does not contain Digital Print Order
Format (DPOF) content.
1.Insert your memory device into the appropriate slot on the printer. The Photo screen appears on
the control panel display.
2.Touch View & Print. The photos are displayed.
3.Follow the instructions on the control panel display to select, edit, or print the photos.
Insert a memory device on page 19.
34Chapter 2 PrintENWW
Print on special and custom-sized paper
If your application supports custom-sized paper, set the size in the application before printing the
document. If not, set the size in the printer driver. You might need to reformat existing documents to
print them correctly on custom-sized paper.
Use only custom-sized paper that is supported by the printer. For more information, see
specifications on page 168.
NOTE:Defining custom-sized paper sizes is only available in the HP printing software in Mac OS X.
Print on special or custom-sized paper (Mac OS X)
●
Set up custom sizes (Mac OS X)
●
Print on special or custom-sized paper (Mac OS X)
NOTE:Before you can print on custom-sized paper, you must set up the custom sizes in the HP
software provided with the printer. For instructions, see
on page 35.
1.Load the appropriate paper in the tray. For more information, see Load paper on page 16.
2.From the File menu in your software application, click Print.
3.Make sure the printer you want to use is selected in the Format For pop-up menu.
If you do not see print options in the Print dialog, do the following:
Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.
●
OS X Lion: Click Show Details.
●
Set up custom sizes (Mac OS X)
Paper
4.Select a paper size from the pop-up menu.
If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When you
are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.
5.Click Paper Handling from the pop-up menu.
6.Under Destination Paper Size, click Scale to fit paper size, and then select the custom size.
7.Select any other print settings that you want, and then click Print to begin printing.
Set up custom sizes (Mac OS X)
1.Load paper in the tray. For more information, see Load paper on page 16.
2.From the File menu in your software application, click Page Setup, and then make sure the
printer you want to use is selected in the Format For pop-up menu.
- OR -
From the File menu in your software application, click Print, and then make sure the printer you
want to use is selected.
ENWWPrint on special and custom-sized paper35
3.Select Manage Custom Sizes in the Paper Size pop-up menu.
NOTE: If you do not see these options in the Print dialog, click the disclosure triangle next to
the Printer pop-up menu or click Show Details.
4.Click the + on the left side of the screen, double-click Untitled, and type a name for the new
custom size.
5.In the Width and Height boxes, type the dimensions, and then set the margins, if you want to
customize them.
6.Click OK.
36Chapter 2 PrintENWW
Print borderless documents or photos
Borderless printing lets you print to the edges of certain photo media types and a range of standard
media sizes.
Before printing, open the file and make sure the size of the document or image matches the size of
the media loaded in the printer.
NOTE:Borderless printing is only available in some applications.
Follow the instructions for your operating system.
Print borderless documents or photos (Windows)
●
Print borderless documents or photos (Mac OS X)
●
Print borderless documents or photos (Windows)
1.Load paper in the tray. For more information, see Load paper on page 16.
2.On the File menu in your software application, click Print.
3.Make sure the printer you want to use is selected.
4.To change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer
Setup, Printer, or Preferences.
5.Click the Paper/Quality tab, and then click the Advanced button.
6.In the Borderless Printing option, click Print Borderless, and then click the OK button.
7.In the Media drop-down list, select the appropriate paper type.
8.Click OK, and then click Print or OK to begin printing.
Print borderless documents or photos (Mac OS X)
1.Load paper in the tray. For more information, see Load paper on page 16.
2.From the File menu in your software application, click Print.
3.Make sure the printer you want to use is selected.
If you do not see print options in the Print dialog, do the following.
Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.
●
OS X Lion: Click Show Details.
●
4.Select a paper size from the pop-up menu.
If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When you
are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.
5.Click Paper Type/Quality from the pop-up menu, and then select the following settings:
ENWWPrint borderless documents or photos37
Paper Type: The appropriate paper type
●
Quality: Best or Maximum dpi
●
NOTE: If you do not see these options, click the disclosure triangle next to the Printer pop-up
menu or click Show Details.
6.Make sure the Print Borderless check box is selected.
7.If necessary, click the disclosure triangle beside Color Options and select the appropriate Photo
Fix options:
Off: Applies no automatic adjustments to the image.
●
Basic: Automatically focuses the image; moderately adjusts image sharpness.
●
8.Select any other print settings that you want, and then click Print to begin printing.
38Chapter 2 PrintENWW
Print on both sides (duplexing)
You can print on both sides of a sheet of media automatically by using the automatic two-sided
printing accessory (duplexer).
NOTE:Two-sided printing requires an automatic two-sided printing accessory (duplexer) to be
installed on the printer.
NOTE:You can perform manual duplexing by first printing only the odd pages, flipping the pages
over, and then printing only the even pages.
TIP: If the top and bottom margins in your document are smaller than 16 mm (0.63 inches), the
document might not print out correct.
Perform two-sided printing (Windows)
●
Perform two-sided printing (Mac OS X)
●
Perform two-sided printing (Windows)
1.Load the appropriate media. For more information, see Load paper on page 16.
2.Make sure the duplexer is installed correctly. For more information, see
two-sided printing accessory (duplexer) on page 20.
3.With a document open, click Print on the File menu, and then under the Print on Both Sides
options on the Layout tab, select either Flip on Long Edge or Flip on Short Edge.
4.Change any other settings, and then click OK.
5.Print your document.
Perform two-sided printing (Mac OS X)
1.Load the appropriate media. For more information, see Load paper on page 16.
2.Make sure the duplexer is installed correctly. For more information, see
two-sided printing accessory (duplexer) on page 20.
3.From the File menu in your software application, click Print.
4.Make sure the printer you want to use is selected in the Format For pop-up menu.
If you do not see print options in the Print dialog, do the following:
Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.
●
OS X Lion: Click Show Details.
●
Install the automatic
Install the automatic
5.Select a paper size from the pop-up menu.
If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When you
are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.
6.Click the Layout pop-up menu, and then select the appropriate binding options for the document
from the Two-Sided pop-up menu.
7.Select any other print settings that you want, and then click Print to begin printing.
ENWWPrint on both sides (duplexing)39
Tips for print success
For good printing experience, HP ink cartridges should be correctly installed, have sufficient ink, and
working properly; and paper should be properly loaded with correct print settings.
Ink tips
If the print quality is not acceptable, see
●
information.
Use original HP ink cartridges.
●
Install both the black and color cartridges correctly.
●
For more information, see
Check the estimated ink levels in the cartridges to make sure there is sufficient ink.
●
For more information, see
Always turn off the printer with
●
Paper loading tips
For more information, also see
Load a stack of paper (not just one page). All the paper in the stack should be of the same size
●
and type to avoid a paper jam.
Load paper with the print-side down in the main tray.
●
Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.
●
Adjust the paper-width guides in the input tray to fit snugly against all paper. Make sure the
●
guides do not bend the paper in the tray.
Print quality troubleshooting on page 106 for more
Replace the ink cartridges on page 92.
Check the estimated ink levels on page 90.
(the Power button) to allow the printer to protect the nozzles.
Load paper on page 16.
Printer settings tips (Windows)
To change default print settings, click Set Preferences under Print, Scan & Fax in the HP printer
●
software.
For more information to open the printer software, see
on page 25.
To select the number of pages to print per sheet, on the Layout tab of the printer driver, select
●
the appropriate option from the Pages per Sheet drop-down list.
If you want to change the page orientation, set it in your application interface.
●
To view more printing settings, on the Layout or Paper/Quality tab of the printer driver, click the
●
Advanced button to open the Advanced Options dialog box.
40Chapter 2 PrintENWW
Open the HP printer software (Windows)
Print in Grayscale: Allows you to print a black and white document using the black ink only.
◦
Select Black Ink Only, and then click the OK button.
Pages per Sheet Layout: Helps you specify the order of the pages if you print document in
◦
more than two pages per sheet.
NOTE: The preview on the Layout tab cannot reflect what you select from the Pages per
Sheet Layout drop-down list.
Borderless Printing: Select this feature to print photos without border. Not all paper types
◦
support this feature. You will see an alert icon beside the option if the selected paper type
in the Media drop-down list does not support it.
Preserve Layout: This feature only works with the duplex printing. If the image is larger than
◦
the printable area, select this feature to scale the page content to be within the smaller
margins so that extra pages are not created.
HP Real Life Technologies: This feature smooths and sharpens images and graphics for
◦
improved print quality.
Booklet: Allows you to print multiple-page document as a booklet. It places two pages on
◦
each side of a sheet that can then be folded into a booklet in half size of the paper. Select a
binding method from the drop-down list, and then click OK.
Booklet-LeftBinding: The binding side after folded into a booklet appears at the left
●
side. Select the option if your reading habit is from left to right.
Booklet-RightBinding: The binding side after folded into a booklet appears at the right
●
side. Select the option if your reading habit is from right to left.
NOTE: The preview on the Layout tab cannot reflect what you select from the Booklet
drop-down list.
Page Borders: Allows you to add the borders to the pages if you print the document with
◦
two or more pages per sheet.
NOTE: The preview on the Layout tab cannot reflect what you select from the Page
Borders drop-down list.
You can use printing shortcut to save setting time. A printing shortcut stores the setting values
●
that are appropriate for a particular kind of job, so that you can set all the options with a single
click. To use it, go to the Printing Shortcut tab, select one printing shortcut, and then click OK.
To add a new printing shortcut, after making settings on the Layout or Paper/Quality tab, click
the Printing Shortcut tab, click Save As and enter a name, and then click OK.
To delete a printing shortcut, select it, and then click Delete.
NOTE: You cannot delete the default printing shortcuts.
ENWWTips for print success41
Printer settings tips (OS X)
On the Print dialog, use the Paper Size pop-up menu to select the size of paper loaded in the
●
printer.
On the Print dialog, choose the Paper Type/Quality pop-up menu and select the appropriate
●
paper type and quality.
To print a black and white document using only black ink, choose the Paper Type/Quality from
●
the pop-up menu and choose Grayscale from the Color pop-up menu.
Notes
Original HP ink cartridges are designed and tested with HP printers and papers to help you
●
easily produce great results, time after time.
NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or
repairs required as a result of using a non-HP supply will not be covered under warranty.
If you believe you purchased original HP ink cartridges, go to:
www.hp.com/go/anticounterfeit
Ink level warnings and indicators provide estimates for planning purposes only.
●
NOTE: When you receive a low-ink warning message, consider having a replacement cartridge
available to avoid possible printing delays. You do not need to replace the cartridges until print
quality becomes unacceptable.
Software settings selected in the print driver only apply to printing, they do not apply to copying
●
or scanning.
You can print your document on both sides of the paper.
●
42Chapter 2 PrintENWW
3Scan
You can scan documents, photos, and other originals and send them to a variety of desitinations,
such as a folder on a computer.
When scanning documents, you can use the HP software to scan documents into a format that you
can search, copy, paste, and edit.
NOTE:Some scan functions are only available after you install the HP recommended software.
TIP: If you have problems scanning documents, see Solve scan problems on page 116.
This section contains the following topics:
Scan an original
●
Scan using Webscan
●
Scanning documents as editable text
●
ENWW43
Scan an original
This section contains the following topics:
NOTE:The printer must be connected to the computer and be turned on.
NOTE:Before scanning, make sure the HP software is installed, and on Windows computers, make
sure the scan feature is turned on.
NOTE:If you are scanning a borderless original, load the original on the scanner glass, not the
ADF.
NOTE:TIFF black and PDF black are not supported for B-size scan.
The minimum top and bottom margins for your large original must match or exceed 5 mm (0.2 inch).
Scan to a computer
●
Scan to a memory device
●
Scan to Email
●
Scan to a computer
This section contains the following topics:
Scan an original to a computer from the printer control panel
●
Scan an original to a computer from HP printer software
●
Scan an original to a computer from the printer control panel
1.Load your original print-side down in the left-rear corner of the scanner glass or in the ADF.
For more information, see
in the automatic document feeder (ADF) on page 15.
2.Touch Scan, and then select Computer.
3.Make changes to scan options, if needed.
4.Touch Start Scan.
Load an original on the scanner glass on page 14 or Load an original
Scan an original to a computer from HP printer software
NOTE:You can also use the HP printer software to scan documents into editable text. For more
information, see
Scanning documents as editable text on page 48.
44Chapter 3 ScanENWW
Windows
1.Load your original print-side down in the left-rear corner of the scanner glass or print-side up in
the ADF.
For more information, see
in the automatic document feeder (ADF) on page 15.
2.Open the HP printer software. For more information, see
(Windows) on page 25. In the window that appears, select Print, Scan & Fax or Print & Scan,
and then select Scan a Document or Photo under Scan.
3.If necessary, make changes to the scan settings.
4.Click Scan and select a scan shortcut.
Mac OS X
1.Load the original print-side down in the left-rear corner of the scanner glass or print-side up in
the ADF.
For more information, see
in the automatic document feeder (ADF) on page 15.
2.From the computer desktop, double-click HP Scan in the Applications/Hewlett-Packard folder.
3.If necessary, make changes to the scan settings.
4.Click Continue and follow the on-screen instructions to complete the scan.
Scan to a memory device
Load an original on the scanner glass on page 14 or Load an original
Open the HP printer software
Load an original on the scanner glass on page 14 or Load an original
You can scan directly to a memory device, such as a USB flash drive, from the printer control panel
without using a computer or the HP software provided with the printer.
NOTE:You can also use the HP printer software to scan documents into editable text. For more
information, see
To scan an original to a memory device from the printer control panel
Use these steps to scan an original to a memory card.
1.Load your original print-side down in the left-rear corner of the scanner glass or print-side up in
the ADF.
For more information, see
in the automatic document feeder (ADF) on page 15.
2.Insert a memory device. For more information, see
3.Touch Scan, and then select Memory Device.
4.Make changes to scan options, if needed.
5.Touch Start Scan.
Scanning documents as editable text on page 48.
Load an original on the scanner glass on page 14 or Load an original
Insert a memory device on page 19.
ENWWScan an original45
Scan to Email
1.Load your original print-side down on the left-rear corner of the scanner glass or print-side up in
the ADF.
For more information, see
in the automatic document feeder (ADF) on page 15.
2.Touch Scan, and then touch Email.
3.On the control panel display, select the name that corresponds to the Outgoing Email Profile you
want to use.
4.If prompted, enter the PIN.
5.Select the TO email address (the email recipient) or enter an email address.
6.Enter or change the SUBJECT for the email message.
7.Change any scan settings, and then touch Start Scan.
NOTE:The connection might take some time, depending on network traffic and connection speed.
Load an original on the scanner glass on page 14 or Load an original
46Chapter 3 ScanENWW
Scan using Webscan
Webscan is a feature of the embedded web server that lets you scan photos and documents from
your printer to your computer using a web browser. This feature is available even if you did not install
the printer software on your computer.
NOTE:If you are unable to open Webscan in the EWS, your network administrator might have
turned it off. For more information, contact your network administrator or the person who set up your
network.
For more information, see Embedded web server on page 249.
To scan using Webscan
1.Load your original print-side down on the left-rear corner of the scanner glass or print-side up in
the ADF.
For more information, see
in the automatic document feeder (ADF) on page 15.
2.Open the embedded web server. For more information, see
on page 249.
3.Click the Scan tab, click Webscan in the left pane, change any settings, and then click Start
Scan.
TIP: To scan documents as editable text, you must install the HP software included with the printer.
For more information, see
Load an original on the scanner glass on page 14 or Load an original
Embedded web server
Scanning documents as editable text on page 48.
ENWWScan using Webscan47
Scanning documents as editable text
When scanning documents, you can use the HP software to scan documents into a format that you
can search, copy, paste, and edit. This allows you to edit letters, newspaper clippings, and many
other documents.
This section contains the following topics:
To scan documents as editable text
●
Guidelines for scanning documents as editable text
●
To scan documents as editable text
Use the following guidelines for scanning documents as editable text.
Follow the instructions for your operating system.
Windows
1.Load your original print-side down in the left-rear corner of the glass or print-side up in the ADF.
Mac OS X
For more information, see
Load an original on the scanner glass on page 14 or Load an original
in the automatic document feeder (ADF) on page 15.
2.Open the HP printer software. For more information, see
Open the HP printer software
(Windows) on page 25. In the window that appears, select Print, Scan & Fax Print & Scan, and
then select Scan a Document or Photo under Scan.
3.Select the type of editable text you want to use in the scan:
I want to...Follow these steps
Extract just the text, without any of the formatting of the
original
Extract the text, as well as some of the formatting of the
original
Extract the text and make it searchable in PDF readersSelect the Save as PDF shortcut from the list, and then
Select the Save as Editable Text (OCR) shortcut from the
list, and then select Text (.txt) from the File Type dropdown menu.
Select the Save as Editable Text (OCR) shortcut from the
list, and then select Rich Text (.rtf) from the File Type
drop-down menu.
select Searchable PDF (.pdf) from the File Type dropdown menu.
4.To start the scan, click Scan, and then follow the on-screen instructions.
1.Load your original print-side down in the left-rear corner of the glass or print-side up in the ADF.
For more information, see
Load an original on the scanner glass on page 14 or Load an original
in the automatic document feeder (ADF) on page 15.
2.From the computer desktop, double-click HP Scan in the Applications/Hewlett-Packard folder.
3.To start the scan, click Scan.
4.Follow the on-screen instructions to complete the scan.
48Chapter 3 ScanENWW
5.After the scan is complete, click the File in the application menu bar, and then click Save.
6.Select the type of editable text you want to use in the scan:
I want to...Follow these steps
Extract just the text, without any of the formatting of the
original
Extract the text, as well as some of the formatting of the
original
Extract the text and make it searchable in PDF readersSelect Searchable PDF from the Format pop-up menu.
Select TXT from the Format pop-up menu.
Select RTF from the Format pop-up menu.
7.Click Save.
Guidelines for scanning documents as editable text
To ensure that the software can convert your documents successfully, do the following:
Make sure the scanner glass or ADF window is clean.
●
When the printer scans the document, smudges or dust on the scanner glass or ADF window
can be scanned, as well, and can prevent the software from converting the document to editable
text.
Make sure the document is loaded correctly.
●
When scanning documents as editable text from the ADF, the original must be loaded into the
ADF with the top forward and face up. When scanning from the scanner glass, the original must
be loaded with the top facing the right edge of the scanner glass.
Also, make sure the document is not skewed. For more information, see
scanner glass on page 14 or Load an original in the automatic document feeder (ADF)
on page 15.
Load an original on the
Make sure the text on the document is clear.
●
To successfully convert the document to editable text, the original must be clear and of high
quality. The following conditions can cause the software to not convert the document
successfully:
The text on the original is faint or wrinkled.
◦
The text is too small.
◦
The structure of the document is too complex.
◦
The text is tightly spaced. For example, if the text that the software converts has missing or
◦
combined characters, "rn" might appear as "m."
The text is on a colored background. Colored backgrounds can cause images in the
◦
foreground to blend too much.
Choose the correct profile.
●
ENWWScanning documents as editable text49
Be sure to select a shortcut or preset that allows scanning as editable text. These options use
scan settings designed to maximize the quality of your OCR scan. In Windows, use the Editable
Text (OCR) or Save as PDF shortcuts. In Mac OS X, use the Documents preset.
Save your file in the correct format.
●
If you want to extract just the text from the document, without any of the formatting of the
original, select a plain text format (such as Text (.txt) or TXT). If you want to extract the text, as
well as some of the formatting of the original, select Rich Text Format (such as Rich Text (.rtf) or
RTF) or searchable PDF format (Searchable PDF (.pdf) or Searchable PDF).
50Chapter 3 ScanENWW
4Copy
You can produce high-quality color and grayscale copies on a variety of paper types and sizes.
NOTE:If you are copying a document when a fax arrives, the fax is stored in the printer's memory
until the copying finishes. As a result, the number of fax pages that can be stored in memory might be
reduced.
This section contains the following topics:
Copy documents
●
Change copy settings
●
Save copy settings
●
ENWW51
Copy documents
NOTE:The minimum top and bottom margins for your large original must match or exceed 5 mm
(0.2 inch).
You can make quality copies from the printer control panel.
To copy documents
1.Make sure you have paper loaded in the main tray. For more information, see
on page 16.
2.Place your original face down on the scanner glass or face up in the ADF. For more information,
Load an original on the scanner glass on page 14 or Load an original in the automatic
see
document feeder (ADF) on page 15.
NOTE: If you are copying a photo, place the photo on the scanner glass face down, as shown
on the icon on the edge of the scanner glass.
3.Touch Copy.
4.Change any additional settings. For more information, see
5.To start the copy job, touch Black or Color.
NOTE: If you have a color original, selecting Black produces a black-and-white copy of the
color original, while selecting Color produces a full-color copy of the color original.
Change copy settings on page 53.
Load paper
52Chapter 4 CopyENWW
Change copy settings
You can customize copy jobs using the various settings available from the printer control panel,
including the following:
Number of copies
●
Copy paper size
●
Copy paper type
●
Two-sided printing (if the depluexer is installed)
●
ID copy
●
Copy speed or quality
●
Lighter/Darker settings
●
Resizing originals to fit on different paper sizes
●
Copy collation
●
Shifting the copy margin
●
Copy enhancements
●
Cropping the copy with the paper layout
●
Copy preview
●
Set as New Defaults
●
You can use these settings for single copy jobs.
To change copy settings for a single job
1.Touch Copy.
2.Select the copy function settings you want to change.
3.Touch Black or Color.
ENWWChange copy settings53
Save copy settings
You can save settings to be used as defaults for future jobs.
To save the current settings as defaults for future jobs
1.Touch Copy.
2.Change the number of copies, and then touch Settings.
3.Make any changes to the settings, and then touch Set As New Defaults.
4.Touch Yes, and then touch Done.
54Chapter 4 CopyENWW
5Fax
You can use the printer to send and receive faxes, including color faxes. You can schedule faxes to
be sent at a later time and set up speed-dials to send faxes quickly and easily to frequently used
numbers. From the printer control panel, you can also set a number of fax options, such as resolution
and the contrast between lightness and darkness on the faxes you send.
NOTE:Before you begin faxing, make sure you have set up the printer correctly for faxing. You
might have already done this as part of the initial setup, by using either the control panel or the HP
software provided with the printer. You can verify the fax is set up correctly by running the fax setup
test from the control panel. For more information on the fax test, see
NOTE:The printer does not support B-size fax.
This section contains the following topics:
Send a fax
●
Test fax setup on page 231.
Receive a fax
●
Set up speed-dial entries
●
Change fax settings
●
Fax and digital phone services
●
Fax over Internet Protocol
●
Use reports
●
ENWW55
Send a fax
You can send a fax in a variety of ways. Using the printer control panel, you can send a black-andwhite or color fax. You can also send a fax manually from an attached phone. This allows you to
speak with the recipient before sending the fax.
This section contains the following topics:
Send a standard fax
●
Send a standard fax from the computer
●
Send a fax manually from a phone
●
Send a fax using monitor dialing
●
Send a fax from memory
●
Schedule a fax to send later
●
Send a fax to multiple recipients
●
Send a fax in Error Correction Mode
●
Send a standard fax
You can easily send a single- or multiple-page black-and-white or color fax by using the printer
control panel.
NOTE:If you need printed confirmation that your faxes were successfully sent, enable fax
confirmation before sending any faxes.
TIP: You can also send a fax manually from a phone or by using monitor dialing. These features
allow you to control the pace of your dialing. They are also useful when you want to use a calling card
to charge the call and you have to respond to tone prompts while dialing.
To send a standard fax from the printer control panel
1.Load your original print-side down in the left-rear corner of the scanner glass or print-side up in
the ADF.
For more information, see
in the automatic document feeder (ADF) on page 15.
2.Touch Fax.
3.Enter the fax number by using the keypad.
TIP: To add a pause in the fax number you are entering, touch * repeatedly, until a dash (-)
appears on the display.
4.Touch Black or Color.
If the printer detects an original loaded in the automatic document feeder, it sends the document
to the number you entered.
Load an original on the scanner glass on page 14 or Load an original
TIP: If the recipient reports issues with the quality of the fax you sent, you can try changing the
resolution or contrast of your fax.
56Chapter 5 FaxENWW
Send a standard fax from the computer
You can send a document on your computer as a fax, without printing a copy and faxing it from the
printer.
NOTE:Faxes sent from your computer by this method use the printer's fax connection, not your
Internet connection or computer modem. Therefore, make sure the printer is connected to a working
telephone line and that the fax function is set up and functioning correctly.
To use this feature, you must install the printer software using the installation program provided on
the HP software CD provided with the printer.
Windows
1.Open the document on your computer that you want to fax.
2.On the File menu in your software application, click Print.
3.From the Name list, select the printer that has “Fax” in the name.
4.To change settings (such as selecting to send the document as a black fax or a color fax), click
the button that opens the Properties dialog box. Depending on your software application, this
button might be called Properties, Options, Printer Setup, Printer, or Preferences.
5.After you have changed any settings, click OK.
6.Click Print or OK.
7.Enter the fax number and other information for the recipient, change any further settings for the
fax, and then click Send Fax. The printer begins dialing the fax number and faxing the
document.
Mac OS X
1.Open the document on your computer that you want to fax.
2.Double-click HP Scan in the Applications/Hewlett-Packard folder.
3.Select the printer that has “(Fax)” in the name.
4.Select Fax Recipients from the pop-up menu below the Orientation setting.
NOTE: If you cannot find the pop-up menu, do tthe following:
Mac OS X v10.6: Click the blue disclosure triangle next to the Printer selection.
OS X 10.7: Click Show Details.
5.Enter the fax number and other information in the boxes provided, and then click Add to
Recipients.
6.Select the Fax Mode and any other fax options you want, and then click Send Fax Now to begin
dialing the fax number and faxing the document.
Send a fax manually from a phone
Sending a fax manually allows you to make a phone call and talk with the recipient before you send
the fax. This is useful if you want to inform the recipient that you are going to send them a fax before
sending it. When you send a fax manually, you can hear the dial tones, telephone prompts, or other
ENWWSend a fax57
sounds through the handset on your telephone. This makes it easy for you to use a calling card to
send your fax.
Depending on how the recipient has their fax machine set up, the recipient might answer the phone,
or the fax machine might take the call. If a person answers the phone, you can speak with the
recipient before sending the fax. If a fax machine answers the call, you can send the fax directly to
the fax machine when you hear the fax tones from the receiving fax machine.
To send a fax manually from an extension phone
1.Load your original print-side down in the left-rear corner of the scanner glass or print-side up in
the ADF.
For more information, see
in the automatic document feeder (ADF) on page 15.
2.Touch Fax.
3.Dial the number by using the keypad on the phone that is connected to the printer.
NOTE: Do not use the keypad on the control panel of the printer when manually sending a fax.
You must use the keypad on your phone to dial the recipient's number.
4.If the recipient answers the telephone, you can engage in a conversation before sending your
fax.
NOTE: If a fax machine answers the call, you will hear fax tones from the receiving fax
machine. Proceed to the next step to transmit the fax.
5.When you are ready to send the fax, touch Black or Color.
NOTE: If prompted, select Send Fax.
If you were speaking with the recipient before sending the fax, inform the recipient that they
should press Start on their fax machine after they hear fax tones.
The telephone line is silent while the fax is transmitting. At this point, you can hang up the
telephone. If you want to continue speaking with the recipient, remain on the line until the fax
transmission is complete.
Load an original on the scanner glass on page 14 or Load an original
Send a fax using monitor dialing
Monitor dialing allows you to dial a number from the printer control panel as you would dial a regular
telephone. When you send a fax using monitor dialing, you can hear the dial tones, telephone
prompts, or other sounds through the speakers on the printer. This enables you to respond to
prompts while dialing, as well as control the pace of your dialing.
TIP: If you are using a calling card and do not enter your PIN fast enough, the printer might start
sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If
this is the case, you can create a speed dial entry to store the PIN for your calling card. For more
information, see
NOTE:Make sure the volume is turned on to hear a dial tone.
58Chapter 5 FaxENWW
Set up speed-dial entries on page 70.
To send a fax using monitor dialing from the printer control panel
1.Load your originals. For additional information, see
on page 14 or Load an original in the automatic document feeder (ADF) on page 15.
2.Touch Fax, and then touch Black or Color.
If the printer detects an original loaded in the automatic document feeder, you hear a dial tone.
3.When you hear the dial tone, enter the number by using the keypad on the printer control panel.
4.Follow any prompts that might occur.
TIP: If you are using a calling card to send a fax and you have your calling card PIN stored as
a speed dial, when prompted to enter your PIN, touch
entry where you have your PIN stored.
Your fax is sent when the receiving fax machine answers.
Send a fax from memory
You can scan a black-and-white fax into memory and then send the fax from memory. This feature is
useful if the fax number you are trying to reach is busy or temporarily unavailable. The printer scans
the originals into memory and sends them once it is able to connect to the receiving fax machine.
After the printer scans the pages into memory, you can immediately remove the originals from the
document feeder tray or scanner glass.
NOTE:You can only send a black-and-white fax from memory.
Load an original on the scanner glass
(Speed dial) to select the speed dial
To send a fax from memory
1.Load your originals. For additional information, see
feeder (ADF) on page 15.
2.Touch Fax, and then touch Settings.
3.Touch Scan and Fax.
4.
Enter the fax number by using the keypad, touch
(Call history) to select a previously dialed or received number.
5.Touch Start Fax.
The printer scans the originals into memory and sends the fax when the receiving fax machine is
available.
Schedule a fax to send later
You can schedule a black-and-white fax to be sent within the next 24 hours. This enables you to send
a black-and-white fax late in the evening, when phone lines are not as busy or phone rates are lower,
for example. The printer automatically sends your fax at the specified time.
You can only schedule one fax to be sent at a time. You can continue to send faxes normally,
however, while a fax is scheduled.
Load an original in the automatic document
(Speed dial) to select a speed dial, or touch
NOTE:You can only send scheduled faxes in black-and-white.
ENWWSend a fax59
To schedule a fax from the printer control panel
1.Load your originals in the ADF. For additional information, see
document feeder (ADF) on page 15.
2.Touch Fax, and then touch Settings.
3.Touch Send Fax Later.
4.Touch
5.
Enter the fax number by using the keypad, touch
6.Touch Start Fax.
The printer scans all pages and the scheduled time appears on the display. The fax is sent at
the scheduled time.
To cancel a scheduled fax
1.Touch Fax, touch Settings, and then touch Send Fax Later.
2.Touch Cancel Scheduled Fax, and then touch OK.
(Up arrow) and (Down arrow) to enter the send time, and then select Done.
(Call history) to select a previously dialed or received number.
Send a fax to multiple recipients
You can send a fax to multiple recipients at once by grouping individual speed dial entries into group
speed dial entries.
Load an original in the automatic
(Speed dial) to select a speed dial, or touch
To send a fax to multiple recipients using group speed dial
1.Load your originals. For additional information, see
feeder (ADF) on page 15.
2.
Touch Fax, touch
3.Touch Black.
If the printer detects an original loaded in the automatic document feeder, it sends the document
to each number in the group speed dial entry.
NOTE: You can only use group speed dial entries to send faxes in black and white, because of
memory limitations. The printer scans the fax into memory then dials the first number. When
a connection is made, it sends the fax and dials the next number. If a number is busy or not
answering, the printer follows the settings for Busy Redial and No Answer Redial. If a connection
cannot be made, the next number is dialed and an error report is generated.
(Speed dial), and then select the recipient group.
Send a fax in Error Correction Mode
Error Correction Mode (ECM) prevents loss of data due to poor phone lines by detecting errors that
occur during transmission and automatically requesting retransmission of the erroneous portion.
Phone charges are unaffected, or might even be reduced, on good phone lines. On poor phone lines,
ECM increases sending time and phone charges, but sends the data much more reliably. The default
setting is On. Turn ECM off only if it increases phone charges substantially, and if you can accept
poorer quality in exchange for reduced charges.
Load an original in the automatic document
Before turning the ECM setting off, consider the following. If you turn ECM off:
60Chapter 5 FaxENWW
The quality and transmission speed of faxes you send and receive are affected.
●
The Fax Speed is automatically set to Medium.
●
You can no longer send or receive faxes in color.
●
To change the ECM setting from the control panel
1.From the printer control panel, touch
(Right arrow), and then touch Setup.
2.Touch Fax Setup, and then select Advanced Fax Setup.
3.Select Error Correction Mode.
4.Select On or Off.
ENWWSend a fax61
Receive a fax
You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must
receive faxes manually. If you turn on the Auto Answer option (the default setting), the printer
automatically answers incoming calls and receives faxes after the number of rings that are specified
by the Rings to Answer setting. (The default Rings to Answer setting is five rings.)
If you receive a Legal-size or larger fax and the printer is not currently set to use Legal-size paper, the
printer reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic
Reduction feature, the printer prints the fax on two pages.
NOTE:If you are copying a document when a fax arrives, the fax is stored in the printer memory
until the copying finishes. This can reduce the number of fax pages stored in memory.
Receive a fax manually
●
Set up backup fax
●
Reprint received faxes from memory
●
Poll to receive a fax
●
Forward faxes to another number
●
Set the paper size for received faxes
●
Set automatic reduction for incoming faxes
●
Block unwanted fax numbers
●
Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac)
●
Receive a fax manually
When you are on the phone, the person you are speaking with can send you a fax while you are still
connected. This is referred to as manual faxing. Use the instructions in this section to receive
a manual fax.
NOTE:You can pick up the handset to talk or listen for fax tones.
You can receive faxes manually from a phone that is:
Directly connected to the printer (on the 2-EXT port)
●
On the same phone line, but not directly connected to the printer
●
To receive a fax manually
1.Make sure the printer is turned on and you have paper loaded in the main tray.
2.Remove any originals from the document feeder tray.
3.Set the Rings to Answer setting to a high number to allow you to answer the incoming call before
the printer answers. Or, turn off the Auto Answer setting so that the printer does not
automatically answer incoming calls.
62Chapter 5 FaxENWW
4.If you are currently on the phone with the sender, instruct the sender to press Start on their fax
machine.
5.When you hear fax tones from a sending fax machine, do the following:
a.Touch Fax, and then select Black or Color.
b.After the printer begins to receive the fax, you can hang up the phone or remain on the line.
The phone line is silent during fax transmission.
Set up backup fax
Depending on your preference and security requirements, you can set up the printer to store all the
faxes it receives, only the faxes it receives while the printer is in an error condition, or none of the
faxes it receives.
To set backup fax from the printer control panel
1.Touch
(Right arrow), and then select Setup.
2.Touch Fax Setup, and then select Advanced Fax Setup.
3.Touch Backup Fax Reception.
4.Touch the required setting.
OnThe default setting. When Backup fax is On, the printer stores all received faxes in memory.
This enables you to reprint up to 30 of the most recently printed faxes if they are still saved in
memory.
NOTE: When printer memory is low, it overwrites the oldest, printed faxes as it receives new
faxes. If the memory becomes full of unprinted faxes, the printer stops answering incoming fax
calls.
NOTE: If you receive a fax that is too large, such as a very detailed color photo, it might not be
stored in memory due to memory limitations.
On Error OnlyCauses the printer to store faxes in memory only if an error condition exists that prevents the
printer from printing the faxes (for example, if the printer runs out of paper). The printer
continues to store incoming faxes as long as there is memory available. (If the memory
becomes full, the printer stops answering incoming fax calls.) When the error condition is
resolved, the faxes stored in memory print automatically, and then they are deleted from
memory.
OffFaxes are never stored in memory. For example, you might want to turn off Backup fax for
security purposes. If an error condition occurs that prevents the printer from printing (for
example, the printer runs out of paper), the printer stops answering incoming fax calls.
Reprint received faxes from memory
If you set the Backup fax mode to On, the received faxes are stored in memory, whether the printer
has an error condition or not.
NOTE:After the memory becomes full, the oldest, printed faxes are overwritten as new faxes are
received. If all the stored faxes are unprinted, the printer does not receive any fax calls until you print
or delete the faxes from memory. You might also want to delete the faxes in memory for security or
privacy purposes.
ENWWReceive a fax63
Depending on the sizes of the faxes in memory, you can reprint up to eight of the most recently
printed faxes, if they are still in memory. For example, you might need to reprint your faxes if you lost
the copy of your last printout.
To reprint faxes in memory from the printer control panel
1.Make sure you have paper loaded in the main tray. For more information, see
on page 16.
2.Touch
3.Touch Fax Setup, touch Fax Tools, and then select Reprint Faxes in Memory.
The faxes are printed in the reverse order from which they were received with the most recently
received fax printed first, and so on.
4.If you want to stop reprinting the faxes in memory, touch the
(Right arrow), and then touch Setup.
Poll to receive a fax
Polling allows the printer to ask another fax machine to send a fax that it has in its queue. When you
use the Poll to Receive feature, the printer calls the designated fax machine and requests the fax
from it. The designated fax machine must be set for polling and have a fax ready to send.
NOTE:The printer does not support polling pass codes. Polling pass codes are a security feature
that require the receiving fax machine to provide a pass code to the printer it is polling in order to
receive the fax. Make sure the printer you are polling does not have a pass code set up (or has not
changed the default pass code) or the printer cannot receive the fax.
To set up poll to receive a fax from the printer control panel
1.Touch Fax, and then touch Settings.
Load paper
(Cancel button).
2.Touch Poll to Receive.
3.Enter the fax number of the other fax machine.
4.Touch Start Fax.
Forward faxes to another number
You can set up the printer to forward your faxes to another fax number. If fax forwarding function is
enbabled, your printer can receive and forward the black-and-white faxes only.
Send a test fax to make sure the fax machine is able to receive your forwarded faxes.
To forward faxes from the printer control panel
1.Touch
2.Touch Fax Setup, and then select Advanced Fax Setup.
3.Touch Fax Forwarding.
(Right arrow), and then touch Setup.
64Chapter 5 FaxENWW
4.Touch On (Print and Forward) to print and forward the fax, or select On (Forward) to forward the
fax.
NOTE: If the printer is not able to forward the fax to the designated fax machine (for example, if
it is not turned on), the printer prints the fax. If you set up the printer to print error reports for
received faxes, it also prints an error report.
5.At the prompt, enter the number of the fax machine intended to receive the forwarded faxes, and
then touch Done. Enter the required information for each of the following prompts: start date,
start time, end date, and end time.
6.Fax forwarding is activated. Touch OK to confirm.
If the printer loses power when fax forwarding is set up, it saves the fax forwarding setting and
phone number. When the power is restored to the printer, the fax forwarding setting is still On.
NOTE: You can cancel fax forwarding by selecting Off from the Fax Forwarding menu.
Set the paper size for received faxes
You can select the paper size for received faxes. The paper size you select should match what is
loaded in your main tray. Faxes can be printed on Letter, A4, or Legal paper only.
NOTE:If an incorrect paper size is loaded in the main tray when you receive a fax, the fax does not
print and an error message appears on the display. Load Letter, A4, or Legal paper, and then touch
OK to print the fax.
To set the paper size for received faxes from the printer control panel
1.Touch
2.Touch Fax Setup, and then select Basic Fax Setup.
3.Touch Fax Paper Size, and then select an option.
(Right arrow), and then touch Setup.
Set automatic reduction for incoming faxes
The Automatic Reduction setting determines what the printer does if it receives a fax that is too large
for the default paper size. This setting is turned on by default, so the image of the incoming fax is
reduced to fit on one page, if possible. If this feature is turned off, information that does not fit on the
first page is printed on a second page. Automatic Reduction is useful when you receive a Legal-size
fax and Letter-size paper is loaded in the main tray.
To set automatic reduction from the printer control panel
1.Touch
2.Touch Fax Setup, and then select Advanced Fax Setup.
3.Touch Automatic Reduction, and then select On or Off.
(Right arrow), and then touch Setup.
Block unwanted fax numbers
If you subscribe to a caller ID service through your phone provider, you can block specific fax
numbers so the printer does not print faxes received from those numbers. When an incoming fax call
is received, the printer compares the number to the list of junk fax numbers to determine if the call
ENWWReceive a fax65
should be blocked. If the number matches a number in the blocked fax numbers list, the fax is not
printed. (The maximum number of fax numbers you can block varies by model.)
NOTE:This feature is not supported in all countries/regions. If it is not supported in your country/
region, Junk Fax Blocker does not appear in the Fax Options or Fax Settings menu.
NOTE:If no phone numbers are added in the Caller ID list, it is assumed that you are not
subscribed to a Caller ID service.
Add numbers to the junk fax list
●
Remove numbers from the junk fax list
●
Print a Junk Fax Report
●
Add numbers to the junk fax list
You can block specific numbers by adding them to the junk fax list.
To add a number to the junk fax list
1.Touch
2.Touch Fax Setup, and then select Basic Fax Setup.
3.Touch Junk Fax Blocker.
4.A message appears stating that Caller ID is required to block junk faxes. Touch OK to continue.
5.Touch Add Numbers.
6.To select a fax number to block from the caller ID list, touch Select from Caller ID History.
- or -
To manually enter a fax number to block, touch Enter new number.
7.After entering a fax number to block, touch Done.
NOTE: Make sure you enter the fax number as it appears on the control panel display, and not
the fax number that appears on the fax header of the received fax, as these numbers can be
different.
(Right arrow), and then touch Setup.
Remove numbers from the junk fax list
If you no longer want to block a fax number, you can remove a number from your junk fax list.
To remove numbers from the list of junk fax numbers
1.Touch
2.Touch Fax Setup, and then touch Basic Fax Setup.
3.Touch Junk Fax Blocker.
4.Touch Remove Numbers.
5.Touch the number you want to remove, and then touch OK.
66Chapter 5 FaxENWW
(Right arrow), and then touch Setup.
Print a Junk Fax Report
Use the following procedure to print a list of blocked junk fax numbers.
To print a Junk Fax Report
1.Touch
2.Touch Fax Setup, and then touch Basic Fax Setup.
3.Touch Junk Fax Blocker.
4.Touch Print Reports, and then touch Junk Fax List.
(Right arrow), and then touch Setup.
Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to
Mac)
If the printer is connected to your computer with a USB cable, you can use HP Digital Fax (Fax to PC
and Fax to Mac) to automatically receive faxes and save faxes directly to your computer. With Fax to
PC and Fax to Mac, you can store digital copies of your faxes easily and also eliminate the hassle of
dealing with bulky paper files.
Received faxes are saved as TIFF (Tagged Image File Format). Once the fax is received, you get an
on-screen notification with a link to the folder where the fax is saved.
The files are named in the following method: XXXX_YYYYYYYY_ZZZZZZ.tif, where X is the sender's
information, Y is the date, and Z is the time that the fax was received.
NOTE:Fax to PC and Fax to Mac are available for receiving black-and-white faxes only. Color
faxes are printed instead of being saved to the computer.
This section contains the following topics:
Fax to PC and Fax to Mac requirements
●
Activate Fax to PC and Fax to Mac
●
Modify Fax to PC and Fax to Mac settings
●
Fax to PC and Fax to Mac requirements
The administrator computer, the computer that activated the Fax to PC or Fax to Mac feature,
●
must be on at all times. Only one computer can act as the Fax to PC or Fax to Mac administrator
computer.
The destination folder's computer or server must be on at all times. The destination computer
●
must also be awake, faxes will not be saved if the computer is asleep or in hibernate mode.
Paper must be loaded in the input tray. For more information, see
●
Activate Fax to PC and Fax to Mac
On a computer running Windows, you can use the Digital Fax Setup Wizard to activate Fax to PC. On
a Mac computer, you can use the HP Utility.
Load paper on page 16.
ENWWReceive a fax67
To set up Fax to PC (Windows)
1.Open the HP printer software. For more information, see
(Windows) on page 25.
2.Double-click Fax Actions, and then double-click Digital Fax Setup Wizard.
3.Follow the on-screen instructions.
To set up Fax to Mac (Mac OS X)
1.Open HP Utility. For more information, see
2.Select the printer.
3.Click Digital Fax Archive in the Fax Settings section.
Modify Fax to PC and Fax to Mac settings
You can update the Fax to PC settings from your computer at any time from the Digital Fax Setup
Wizard. You can update the Fax to Mac settings from the HP Utility.
You can turn off Fax to PC or Fax to Mac and disable printing faxes from the printer control panel.
To modify settings from the printer control panel
1.Touch
2.Touch Fax Setup, touch Basic Fax Setup, and then touch Fax to PC.
(Right arrow), and then touch Setup.
Open the HP printer software
HP Utility (Mac OS X) on page 248.
3.Select the setting that you want to change. You can change the following settings:
View PC hostname: View the name of the computer that is set up to administer Fax to PC
●
or Fax to Mac.
Turn Off: Turn off Fax to PC or Fax to Mac.
●
NOTE: Use the HP software on your computer to turn on Fax to PC or Fax to Mac.
Disable Fax Print: Choose this option to print faxes as they are received. If you turn off
●
printing, color faxes will still print.
To modify settings from the HP software (Windows)
1.Open the HP printer software. For more information, see
(Windows) on page 25.
2.Double-click Fax Setup, and then double-click Digital Fax Setup Wizard.
3.Follow the on-screen instructions.
To modify settings from the HP software (Mac OS X)
1.Open HP Utility. For more information, see
2.Select the printer.
Open the HP printer software
HP Utility (Mac OS X) on page 248.
3.Click Digital Fax Archive in the Fax Settings section.
68Chapter 5 FaxENWW
Turn off Fax to PC or Fax to Mac
1.Touch
(Right arrow), and then touch Setup.
2.Touch Fax Setup, touch Basic Fax Setup, and then touch Fax to PC.
3.Touch Turn Off.
ENWWReceive a fax69
Set up speed-dial entries
You can set up frequently used fax numbers as speed-dial entries. This lets you dial those numbers
quickly by using the printer control panel.
TIP: In addition to creating and managing speed-dial entries from the printer control panel, you can
also use tools available on your computer, such as the HP software included with the printer and the
printer's embedded web server (EWS). For more information, see
on page 246.
This section contains the following topics:
Set up and change speed-dial entries
●
Set up and change group speed-dial entries
●
Delete speed-dial entries
●
Print a list of speed-dial entries
●
Set up and change speed-dial entries
You can store fax numbers as speed-dial entries.
To set up speed-dial entries
Printer management tools
1.On the printer control panel, touch
2.Touch Fax Setup, and then select Speed Dial Setup.
3.Touch Add/Edit Speed Dial, and then touch an unused entry number.
4.Type the fax number, and then touch Next.
NOTE: Be sure to include any pauses or other required numbers, such as an area code, an
access code for numbers outside a PBX system (usually a 9 or 0), or a long-distance prefix.
5.Type the name for the speed-dial entry, and then touch Done.
To change speed-dial entries
1.On the printer control panel, touch
2.Touch Fax Setup, and then select Speed Dial Setup.
3.Touch Add/Edit Speed Dial, and then touch the speed-dial entry you want to change.
4.If you want to change the fax number, type the new number, and then touch Next.
NOTE: Be sure to include any pauses or other required numbers, such as an area code, an
access code for numbers outside a PBX system (usually a 9 or 0), or a long-distance prefix.
5.If you want to change the name of the speed-dial entry, type the new name, and then touch
Done.
(Right arrow), and then touch Setup.
(Right arrow), and then touch Setup.
Set up and change group speed-dial entries
You can store groups of fax numbers as group speed-dial entries.
70Chapter 5 FaxENWW
To set up group speed-dial entries
NOTE: Before you can create a group speed-dial entry, you must have already created at least one
speed-dial entry.
1.On the printer control panel, touch (Right arrow), and then touch Setup.
2.Touch Fax Setup, and then select Speed Dial Setup.
3.Touch Group Speed Dial, and then touch an unused entry number.
4.Touch the speed-dial entries you want to include in the group speed-dial entry, and then touch
OK.
5.Type the name for the speed-dial entry, and then touch Done.
To change group speed-dial entries
1.On the printer control panel, touch
2.Touch Fax Setup, and then select Speed Dial Setup.
3.Select Group Speed Dial, and then touch the entry you want to change.
4.If you want to add or remove speed-dial entries from the group, touch the speed-dial entries you
want to include or those you want to remove, and then touch OK.
5.If you want to change the name of the group speed-dial, type the new name, and then touch
Done.
Delete speed-dial entries
To delete speed-dial entries or group speed-dial entries, complete the following steps:
1.On the printer control panel, touch
2.Touch Fax Setup, and then touch Speed Dial Setup.
3.Touch Delete Speed Dial, touch the entry you want to delete, touch Delete, and then touch Yes
to confirm.
NOTE: Deleting a group speed-dial entry does not delete the individual speed-dial entries.
Print a list of speed-dial entries
(Right arrow), and then touch Setup.
(Right arrow), and then touch Setup.
To print a list of all of the speed-dial entries that have been set up, complete the following steps:
1.Load paper in the tray. For more information, see
2.On the printer control panel, touch
3.Touch Fax Setup, and then touch Speed Dial Setup.
4.Touch Print Speed Dial List.
ENWWSet up speed-dial entries71
(Right arrow), and then touch Setup.
Load paper on page 16.
Change fax settings
After completing the steps in the getting started guide that came with the printer, use the following
steps to change the initial settings or to configure other options for faxing.
Configure the fax header
●
Set the answer mode (Auto answer)
●
Set the number of rings before answering
●
Change the answer ring pattern for distinctive ring
●
Set the dial type
●
Set the redial options
●
Set the fax speed
●
Set the fax sound volume
●
Configure the fax header
The fax header prints your name and fax number on the top of every fax you send. HP recommends
that you set up the fax header by using the HP software provided with the printer. You can also set up
the fax header from the printer control panel, as described here.
NOTE:In some countries/regions, the fax header information is a legal requirement.
To set or change the fax header
1.Touch
2.Touch Fax Setup, and then touch Basic Fax Setup.
3.Touch Fax Header.
4.Enter your personal or company name, and then touch Done.
5.Enter your fax number, and then touch Done.
(Right arrow), and then touch Setup.
Set the answer mode (Auto answer)
The answer mode determines whether the printer answers incoming calls.
Turn on the Auto Answer setting if you want the printer to answer faxes automatically. The
●
printer answers all incoming calls and faxes.
Turn off the Auto Answer setting if you want to receive faxes manually. You must be available to
●
respond in person to the incoming fax call or else the printer does not receive faxes.
To set the answer mode
1.Touch
2.Touch Fax Setup, and then touch Basic Fax Setup.
3.Touch Auto Answer, and then select On or Off.
72Chapter 5 FaxENWW
(Right arrow), and then touch Setup.
Set the number of rings before answering
If you turn on the Auto Answer setting, you can specify how many rings occur before incoming calls
are automatically answered.
The Rings to Answer setting is important if you have an answering machine on the same phone line
as the printer, because you want the answering machine to answer the phone before the printer does.
The number of rings to answer for the printer should be greater than the number of rings to answer
for the answering machine.
For example, set your answering machine to a low number of rings and the printer to answer in the
maximum number of rings. (The maximum number of rings varies by country/region.) In this setup,
the answering machine answers the call and the printer monitors the line. If the printer detects fax
tones, it receives the fax. If the call is a voice call, the answering machine records the incoming
message.
To set the number of rings before answering
1.Touch
2.Touch Fax Setup, and then touch Basic Fax Setup.
3.Touch Rings to Answer.
4.Touch
5.Touch Done to accept the setting.
(Right arrow), and then ttouch Setup.
(Up arrow) or (Down arrow) to change the number of rings.
Change the answer ring pattern for distinctive ring
Many phone companies offer a distinctive ring feature that allows you to have several phone numbers
on one phone line. When you subscribe to this service, each number is assigned a different ring
pattern. You can set up the printer to answer incoming calls that have a specific ring pattern.
If you connect the printer to a line with distinctive ring, have your telephone company assign one ring
pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or
triple rings for a fax number. When the printer detects the specified ring pattern, it answers the call
and receives the fax.
TIP: You can also use the Ring Pattern Detection feature in the printer control panel to set
distinctive ring. With this feature, the printer recognizes and records the ring pattern of an incoming
call and, based on this call, automatically determines the distinctive ring pattern assigned by your
telephone company to fax calls.
If you do not have a distinctive ring service, use the default ring pattern, which is All Rings.
NOTE:The printer cannot receive faxes when the main phone number is off the hook.
To change the answer ring pattern for distinctive ring
1.Verify that the printer is set to answer fax calls automatically.
2.Touch
3.Touch Fax Setup, and then select Advanced Fax Setup.
4.Touch Distinctive Ring.
ENWWChange fax settings73
(Right arrow), and then touch Setup.
5.A message appears stating that this setting should not be changed unless you have multiple
numbers on the same telephone line. Touch Yes to continue.
6.Do one of the following:
Touch the ring pattern assigned by your telephone company to fax calls.
●
- Or -
Touch Ring Pattern Detection, and then follow the instructions on the printer control panel.
●
NOTE: If the Ring Pattern Detection feature cannot detect the ring pattern or if you cancel the
feature before it finishes, the ring pattern is automatically set to the default, which is All Rings.
NOTE: If you are using a PBX phone system that has different ring patterns for internal and
external calls, you must call the fax number from an external number.
Set the dial type
Use this procedure to set tone-dialing or pulse-dialing mode. The factory-set default is Tone. Do not
change the setting unless you know that your phone line cannot use tone dialing.
NOTE:The pulse-dialing option is not available in all countries/regions.
To set the dial type
1.Touch
2.Touch Fax Setup, and then touch Basic Fax Setup.
3.Touch
4.Touch to select Tone Dialing or Pulse Dialing.
(Right arrow), and then touch Setup.
(Down arrow), and then touch Dial Type.
Set the redial options
If the printer was unable to send a fax because the receiving fax machine did not answer or was
busy, the printer attempts to redial based on the settings for the busy-redial and no-answer-redial
options. Use the following procedure to turn the options on or off.
Busy redial: If this option is turned on, the printer redials automatically if it receives a busy signal.
●
The factory-set default for this option is On.
No answer redial: If this option is turned on, the printer redials automatically if the receiving fax
●
machine does not answer. The factory-set default for this option is Off.
To set the redial options
1.Touch
2.Touch Fax Setup, and then touch Advanced Fax Setup.
3.Touch Busy Redial or No Answer Redial, and then select the appropriate options.
(Right arrow), and then touch Setup.
Set the fax speed
You can set the fax speed used to communicate between your printer and other fax machines when
sending and receiving faxes.
74Chapter 5 FaxENWW
If you use one of the following, setting the fax speed to a slower speed might be required:
An Internet phone service
●
A PBX system
●
Fax over Internet Protocol (FoIP)
●
An integrated services digital network (ISDN) service
●
If you experience problems sending and receiving faxes, try using a lower Fax Speed. The following
table provides the available fax speed settings.
Fax speed settingFax speed
Fastv.34 (33600 baud)
Mediumv.17 (14400 baud)
Slowv.29 (9600 baud)
To set the fax speed
1.Touch
(Right arrow), and then touch Setup.
2.Touch Fax Setup, and then touch Advanced Fax Setup.
3.Touch Fax Speed.
4.Touch to select an option.
Set the fax sound volume
Use this procedure to increase or decrease the volume of the fax sounds.
To set the fax sound volume
1.Touch
2.Touch Fax Setup, and then touch Basic Fax Setup.
3.Touch Fax Sound Volume.
4.Touch to select Soft, Loud, or Off.
(Right arrow), and then touch Setup.
ENWWChange fax settings75
Fax and digital phone services
Many telephone companies provide their customers with digital phone services, such as the following:
DSL: A Digital subscriber line (DSL) service through your telephone company. (DSL might be
●
called ADSL in your country/region.)
PBX: A private branch exchange (PBX) phone system.
●
ISDN: An integrated services digital network (ISDN) system.
●
FoIP: A low-cost phone service that allows you to send and receive faxes with your printer by
●
using the Internet. This method is called Fax over Internet Protocol (FoIP). For more information,
Fax over Internet Protocol on page 77.
see
HP printers are designed specifically for use with traditional analog phone services. If you are in
a digital phone environment (such as DSL/ADSL, PBX, or ISDN), you might need to use digital-toanalog filters or converters when setting up the printer for faxing.
NOTE:HP does not guarantee that the printer will be compatible with all digital service lines or
providers, in all digital environments, or with all digital-to-analog converters. It is always
recommended that you discuss with the telephone company directly for the correct setup options
based on their line services provided.
76Chapter 5 FaxENWW
Fax over Internet Protocol
You might be able to subscribe to a low cost phone service that allows you to send and receive faxes
with your printer by using the Internet. This method is called Fax over Internet Protocol (FoIP).
You probably use a FoIP service (provided by your telephone company) when you:
Dial a special access code along with the fax number, or
●
Have an IP converter box that connects to the Internet and provides analog phone ports for the
●
fax connection.
NOTE:You can only send and receive faxes by connecting a phone cord to the port labeled "1LINE" on the printer. This means that your connection to the Internet must be done either through
a converter box (which supplies regular analog phone jacks for fax connections) or your telephone
company.
TIP: Support for traditional fax transmission over any Internet protocol telephone systems are often
limited. If you experience problems faxing, try using a slower fax speed or disabling the fax errorcorrection mode (ECM). However, if you turn off ECM, you cannot send and receive color faxes. (For
more information about changing the fax speed, see
information about using ECM, see
If you have questions about Internet faxing, contact your Internet faxing services support department
or your local service provider for further assistance.
Send a fax in Error Correction Mode on page 60.
Set the fax speed on page 74. For more
ENWWFax over Internet Protocol77
Use reports
You can set up the printer to print error reports and confirmation reports automatically for each fax
you send and receive. You can also manually print system reports as required; these reports provide
useful system information about the printer.
By default, the printer is set to print a report only if there is a problem sending or receiving a fax.
A confirmation message that indicates whether a fax was successfully sent appears briefly on the
control panel display after each transaction.
NOTE:If the reports are not legible, you can check the estimated ink levels from the control panel or
the HP software. For more information, see
NOTE:Ink level alerts and indicators provide estimates for planning purposes only. When you
receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing
delays. You do not need to replace the ink cartridges until prompted to do so.
NOTE:Ensure that the printheads and ink cartridges are in good conditions and installed properly.
For more information, see
This section contains the following topics:
Print fax confirmation reports
●
Print fax error reports
●
Print and view the fax log
●
Printer management tools on page 246.
Work with ink cartridges on page 88.
Clear the fax log
●
Print the details of the last fax transaction
●
Print a Caller ID Report
●
View the Call History
●
Print fax confirmation reports
If you require printed confirmation that your faxes were successfully sent, follow these instructions to
enable fax confirmation before sending any faxes. Select either On (Fax Send) or On (Send and
Receive).
The default fax confirmation setting is Off. This means that a confirmation report is not printed for
each fax sent or received. A confirmation message indicating whether a fax was successfully sent
appears briefly on the control panel display after each transaction.
NOTE:You can include an image of the first page of the fax on the Fax Sent Confirmation report if
you select On (Fax Send) or On (Send and Receive), and if you scan the fax to send from memory or
use the Scan and Fax option.
To enable fax confirmation
1.Touch
(Right arrow), and then touch Setup.
2.Touch Fax Setup, and then touch Fax Reports.
3.Touch Fax Confirmation.
4.Touch to select one of the following options.
78Chapter 5 FaxENWW
OffDoes not print a fax confirmation report when you send and receive faxes successfully.
This is the default setting.
On (Fax Send)Prints a fax confirmation report for every fax you send.
On (Fax Receive)Prints a fax confirmation report for every fax you receive.
On (Send and Receive)Prints a fax confirmation report for every fax you send and receive.
To include an image of the fax on the report
1.Touch
(Right arrow), and then touch Setup.
2.Touch Fax Reports, and then touch Fax Confirmation.
3.Touch On (Fax Send) or On (Send and Receive).
4.Touch Fax Confirmation with image.
Print fax error reports
You can configure the printer so that it automatically prints a report when there is an error during
transmission or reception.
To set the printer to print fax error reports automatically
1.Touch
2.Touch Fax Setup, and then touch Fax Reports.
3.Touch Fax Error Report.
4.Touch to select one of the following.
On (Send and Receive)Prints whenever a fax error occurs.
OffDoes not print any fax error reports.
(Right arrow), and then touch Setup.
On (Fax Send)Prints whenever a transmission error occurs. This is the default setting.
On (Fax Receive)Prints whenever a receiving error occurs.
Print and view the fax log
You can print a log of faxes that have been received and sent by the printer.
To print the fax log from the printer control panel
1.Touch
(Right arrow), and then touch Setup.
2.Touch Fax Setup, and then touch Fax Reports.
3.Touch Fax Log.
Clear the fax log
Use the following steps to clear the fax log.
ENWWUse reports79
NOTE:Clearing the fax log also deletes all faxes stored in memory.
To clear the fax log
1.Touch
2.Do one of the following:
●
●
3.Touch Clear Fax Log.
(Right arrow), and then touch Setup.
Touch Tools.
- Or -
Touch Fax Setup, and then touch Fax Tools.
Print the details of the last fax transaction
The Last Fax Transaction report prints the details of the last fax transaction to occur. Details include
the fax number, number of pages, and the fax status.
To print the Last Fax Transaction report
1.Touch
2.Touch Fax Setup, and then touch Fax Reports.
3.Touch Last Transaction.
(Right arrow), and then touch Setup.
Print a Caller ID Report
Use the following procedure to print a list of Caller ID fax numbers.
To print a Caller ID History Report
1.Touch
2.Touch Fax Setup, and then touch Fax Reports.
3.Touch Caller ID Report.
(Right arrow), and then touch Setup.
View the Call History
Use the following procedure to view a list of all the calls placed from the printer.
NOTE:The call history cannot be printed. You can only view it from the printer control panel display.
To view the Call History
1.Touch
2.
Touch
(Right arrow), and then touch Fax.
(Call history).
80Chapter 5 FaxENWW
6Web Services
The printer offers innovative, web-enabled solutions that can help you quickly access the Internet,
obtain documents, and print them faster and with less hassle—and all without using a computer.
NOTE: To use these web features, the printer must be connected to the Internet (either using an
Ethernet cable or wireless connection). You cannot use these web features if the printer is connected
using a USB cable.
This section contains the following topics:
What are Web Services?
●
Set up Web Services
●
Use Web Services
●
Remove Web Services
●
ENWW81
What are Web Services?
The printer includes the following Web Services:
HP ePrint
●
Printer Apps
●
HP ePrint
HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime,
from any location. It's as simple as sending an email to the email address assigned to your printer
when you enable Web Services on the printer. No special drivers or software are needed. If you can
send an email, you can print from anywhere, using HP ePrint.
Once you have signed up for an account on ePrintCenter, you can sign in to view your HP ePrint job
status, manage your HP ePrint printer queue, control who can use your printer's HP ePrint email
address to print, and get help for HP ePrint.
Printer Apps
Printer Apps allow you to easily locate and print preformatted web content, directly from your printer.
You can also scan and store your documents digitally on the Web.
Printer Apps provide a wide range of content, from store coupons to family activities, news, travel,
sports, cooking, photos, and many more. You can even view and print your online images from
popular photo sites
Certain Printer Apps also allow you to schedule the delivery of app content to your printer.
Pre-formatted content designed specifically for your printer means no cut-off text and pictures and no
extra pages with only one line of text. On some printers, you can also choose paper and print quality
settings on the print preview screen.
All without even having to turn on your computer!
82Chapter 6 Web ServicesENWW
Set up Web Services
To set up Web Services, use one of the following methods.
NOTE:Before you set up Web Services, make sure you are connected to the Internet using either
an Ethernet or wireless connection.
Set up Web Services using the printer control panel
●
Set up Web Services using the embedded web server
●
Set up Web Services using the HP printer software
●
Set up Web Services using the printer control panel
The printer control panel provides an easy way to set up and manage Web Services.
To set up Web Services, complete the following steps:
1.Make sure the printer is connected to the Internet.
2.
On the printer control panel, touch
3.Touch Yes to accept the Web Services terms of use and enable Web Services.
4.In the Auto Update screen, touch Yes to allow the printer to automatically check for and install
product updates.
NOTE: If a printer update is available, the printer will download and install the update, and then
restart. You will have to repeat the instructions from step 1 to set up HP ePrint.
NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen instructions to set up a proxy server. If you do not have the proxy details, contact your
network administrator or the person who set up the network.
5.When the printer is connected to the server, the printer prints an information page. Follow the
instructions on the information page to finish the setup.
(Apps) or (HP ePrint).
Set up Web Services using the embedded web server
You can use the printer's embedded web server (EWS) to set up and manage Web Services.
To set up Web Services, complete the following steps:
1.Open the EWS. For more information, see
2.Click the Web Services tab.
Embedded web server on page 249.
3.In the Web Services Settings section, click Setup, click Continue, and follow the on-screen
instructions to accept the terms of use.
4.If prompted, choose to allow the printer to check for and install printer updates.
NOTE: If a printer update is available, the printer downloads and installs the update, and then
restarts. Repeat the instructions from step 1 to set up HP ePrint.
ENWWSet up Web Services83
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