HP Officejet 7612 User Manual

HP Officejet 7610 Wide Format e-All-in­One
User Guide
Copyright information
Acknowledgements
© 2014 Copyright Hewlett-Packard Development Company, L.P.
Edition 2, 1/2014
The information contained in this document is subject to change without notice.
All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, Windows XP, Windows Vista, Windows 7, and Windows 8 are U.S. registered trademarks of Microsoft Corporation.
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
Safety information
Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.
1. Read and understand all instructions in the documentation that comes with the printer.
2. Observe all warnings and instructions marked on the product.
3. Unplug this product from wall outlets before cleaning.
4. Do not install or use this product near water, or when you are wet.
5. Install the product securely on a stable surface.
6. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.
7. If the product does not operate normally, see
Solve a problem on page 96.
8. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.
Table of contents
1 Get started ........................................................................................................................................................ 1
Accessibility .......................................................................................................................................... 2
HP EcoSolutions (HP and the Environment) ........................................................................................ 3
Manage Power ..................................................................................................................... 3
Optimize Printing Supplies ................................................................................................... 3
Understand the printer parts ................................................................................................................. 5
Front view ............................................................................................................................ 5
Printing supplies area .......................................................................................................... 6
Back view ............................................................................................................................. 6
Use the printer control panel ................................................................................................................ 7
Overview of buttons and lights ............................................................................................. 7
Control panel display icons .................................................................................................. 7
Change printer settings ........................................................................................................ 8
Select the mode .................................................................................................. 9
To select a different mode ................................................................................... 9
To change settings for a mode ............................................................................ 9
Change the printer settings ................................................................................. 9
HP Digital Solutions ............................................................................................................................ 10
HP Digital Scan (Scan to computer and Scan to Email) .................................................... 10
HP Digital Fax (Fax to PC and Fax to Mac) ....................................................................... 10
Select print paper ............................................................................................................................... 11
Recommended papers for printing and copying ................................................................ 11
Recommended papers for photo printing .......................................................................... 12
Tips for selecting and using paper ..................................................................................... 13
Load an original on the scanner glass ................................................................................................ 14
Load an original in the automatic document feeder (ADF) ................................................................. 15
Load paper ......................................................................................................................................... 16
Load standard-size paper .................................................................................................. 16
Load envelopes ................................................................................................................. 16
Load cards and photo paper .............................................................................................. 17
Load custom-size paper .................................................................................................... 18
Insert a memory device ...................................................................................................................... 19
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Install the accessories ........................................................................................................................ 20
Install the automatic two-sided printing accessory (duplexer) ........................................... 20
Turn on accessories in the printer driver ........................................................................... 20
To turn on accessories (Windows) .................................................................... 20
To turn on accessories on (Mac OS X) ............................................................. 20
Maintain the printer ............................................................................................................................. 22
Clean the scanner glass .................................................................................................... 22
Clean the exterior .............................................................................................................. 22
Clean the automatic document feeder ............................................................................... 23
Restore factory defaults ..................................................................................................... 23
Update the printer ............................................................................................................................... 24
Update the printer using the embedded web server .......................................................... 24
Update the printer using the printer control panel .............................................................. 24
Open the HP printer software (Windows) ........................................................................................... 25
Turn the printer off .............................................................................................................................. 26
2 Print ................................................................................................................................................................. 27
Print documents ................................................................................................................................. 28
Print documents (Windows) ............................................................................................... 28
Print documents (Mac OS X) ............................................................................................. 28
Print brochures ................................................................................................................................... 29
Print brochures (Windows) ................................................................................................ 29
Print brochures (Mac OS X) ............................................................................................... 29
Print on envelopes .............................................................................................................................. 31
Print on envelopes (Windows) ........................................................................................... 31
Print on envelopes (Mac OS X) ......................................................................................... 31
Print photos ........................................................................................................................................ 33
Print photos on photo paper (Windows) ............................................................................ 33
Print photos on photo paper (Mac OS X) ........................................................................... 33
Print photos from a memory device ................................................................................... 34
Print on special and custom-sized paper ........................................................................................... 35
Print on special or custom-sized paper (Mac OS X) .......................................................... 35
Set up custom sizes (Mac OS X) ....................................................................................... 35
Print borderless documents or photos ................................................................................................ 37
Print borderless documents or photos (Windows) ............................................................. 37
Print borderless documents or photos (Mac OS X) ........................................................... 37
Print on both sides (duplexing) ........................................................................................................... 39
Perform two-sided printing (Windows) ............................................................................... 39
Perform two-sided printing (Mac OS X) ............................................................................. 39
Tips for print success ......................................................................................................................... 40
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3 Scan ................................................................................................................................................................ 43
Scan an original .................................................................................................................................. 44
Scan to a computer ............................................................................................................ 44
Scan an original to a computer from the printer control panel .......................... 44
Scan an original to a computer from HP printer software ................................. 44
Scan to a memory device .................................................................................................. 45
Scan to Email ..................................................................................................................... 46
Scan using Webscan .......................................................................................................................... 47
Scanning documents as editable text ................................................................................................. 48
To scan documents as editable text .................................................................................. 48
Guidelines for scanning documents as editable text ......................................................... 49
4 Copy ................................................................................................................................................................ 51
Copy documents ................................................................................................................................ 52
Change copy settings ......................................................................................................................... 53
Save copy settings ............................................................................................................................. 54
5 Fax .................................................................................................................................................................. 55
Send a fax .......................................................................................................................................... 56
Send a standard fax ........................................................................................................... 56
Send a standard fax from the computer ............................................................................ 57
Send a fax manually from a phone .................................................................................... 57
Send a fax using monitor dialing ........................................................................................ 58
Send a fax from memory ................................................................................................... 59
Schedule a fax to send later .............................................................................................. 59
Send a fax to multiple recipients ........................................................................................ 60
Send a fax in Error Correction Mode ................................................................................. 60
Receive a fax ...................................................................................................................................... 62
Receive a fax manually ...................................................................................................... 62
Set up backup fax .............................................................................................................. 63
Reprint received faxes from memory ................................................................................. 63
Poll to receive a fax ........................................................................................................... 64
Forward faxes to another number ...................................................................................... 64
Set the paper size for received faxes ................................................................................ 65
Set automatic reduction for incoming faxes ....................................................................... 65
Block unwanted fax numbers ............................................................................................. 65
Add numbers to the junk fax list ........................................................................ 66
Remove numbers from the junk fax list ............................................................. 66
Print a Junk Fax Report .................................................................................... 67
Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac) ......... 67
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Fax to PC and Fax to Mac requirements .......................................................... 67
Activate Fax to PC and Fax to Mac ................................................................... 67
Modify Fax to PC and Fax to Mac settings ....................................................... 68
Set up speed-dial entries .................................................................................................................... 70
Set up and change speed-dial entries ............................................................................... 70
Set up and change group speed-dial entries ..................................................................... 70
Delete speed-dial entries ................................................................................................... 71
Print a list of speed-dial entries .......................................................................................... 71
Change fax settings ............................................................................................................................ 72
Configure the fax header ................................................................................................... 72
Set the answer mode (Auto answer) ................................................................................. 72
Set the number of rings before answering ......................................................................... 73
Change the answer ring pattern for distinctive ring ........................................................... 73
Set the dial type ................................................................................................................. 74
Set the redial options ......................................................................................................... 74
Set the fax speed ............................................................................................................... 74
Set the fax sound volume .................................................................................................. 75
Fax and digital phone services ........................................................................................................... 76
Fax over Internet Protocol .................................................................................................................. 77
Use reports ......................................................................................................................................... 78
Print fax confirmation reports ............................................................................................. 78
Print fax error reports ......................................................................................................... 79
Print and view the fax log ................................................................................................... 79
Clear the fax log ................................................................................................................. 79
Print the details of the last fax transaction ......................................................................... 80
Print a Caller ID Report ...................................................................................................... 80
View the Call History .......................................................................................................... 80
6 Web Services .................................................................................................................................................. 81
What are Web Services? .................................................................................................................... 82
HP ePrint ........................................................................................................................... 82
Printer Apps ....................................................................................................................... 82
Set up Web Services .......................................................................................................................... 83
Set up Web Services using the printer control panel ......................................................... 83
Set up Web Services using the embedded web server ..................................................... 83
Set up Web Services using the HP printer software .......................................................... 84
Use Web Services .............................................................................................................................. 85
HP ePrint ........................................................................................................................... 85
Print using HP ePrint .........................................
Find the printer's email address ........................................................................ 85
Turn off HP ePrint ............................................................................................. 85
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................................................ 85
Printer Apps ....................................................................................................................... 86
Use Printer Apps ............................................................................................... 86
Manage Printer Apps ........................................................................................ 86
Turn off Printer Apps ......................................................................................... 86
Remove Web Services ....................................................................................................................... 87
7 Work with ink cartridges .................................................................................................................................. 88
Information on ink cartridges and the printhead ................................................................................. 89
Check the estimated ink levels ........................................................................................................... 90
Printing with black or color ink only .................................................................................................... 91
Replace the ink cartridges .................................................................................................................. 92
Store printing supplies ........................................................................................................................ 94
Anonymous usage information storage .............................................................................................. 95
8 Solve a problem .............................................................................................................................................. 96
HP support ......................................................................................................................................... 97
Obtain electronic support ................................................................................................... 97
HP support by phone ......................................................................................................... 97
Before you call .................................................................................................. 98
Phone support period ........................................................................................ 98
Telephone support numbers ............................................................................. 98
After the phone support period .......................................................................... 99
General troubleshooting tips and resources ..................................................................................... 100
Solve printer problems ..................................................................................................................... 101
The printer shuts down unexpectedly .............................................................................. 101
The printer is making some unexpected noises .............................................................. 101
Alignment fails ................................................................................................................. 101
The printer is not responding (nothing prints) .................................................................. 102
The printer prints slowly ................................................................................................... 102
Solution 1: Use a lower print quality setting .................................................... 102
Solution 2: Check the ink levels ...................................................................... 102
Solution 3: Contact HP support ....................................................................... 103
Blank or partial page printed ............................................................................................ 103
Something on the page is missing or incorrect ................................................................ 104
Placement of the text or graphics is wrong ...................................................................... 104
Print quality troubleshooting ............................................................................................................. 106
Solution 1: Make sure you are using original HP ink cartridges ...................................... 106
Solution 2: Check the ink levels ....................................................................................... 106
Solution 3: Check the paper loaded in the input tray ....................................................... 107
Solution 4: Check the paper type ..................................................................................... 107
Solution 5: Check the print settings ................................................................................. 107
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Solution 6: Print and evaluate a print quality report ......................................................... 108
Solution 7: Contact HP support ....................................................................................... 108
Solve paper-feed problems .............................................................................................................. 110
Solve copy problems ........................................................................................................................ 112
No copy came out ............................................................................................................ 112
Copies are blank .............................................................................................................. 112
Documents are missing or faded ..................................................................................... 112
Size is reduced ................................................................................................................ 113
Copy quality is poor ......................................................................................................... 113
Copy defects are apparent .............................................................................................. 114
The printer prints half a page, then ejects the paper ....................................................... 115
Paper mismatch ............................................................................................................... 115
Solve scan problems ........................................................................................................................ 116
Scanner did nothing ......................................................................................................... 116
Scan takes too long ......................................................................................................... 116
Part of the document did not scan or text is missing ....................................................... 117
Text cannot be edited ...................................................................................................... 117
Error messages appear ................................................................................................... 118
Scanned image quality is poor ......................................................................................... 118
Scan defects are apparent ............................................................................................... 120
Solve fax problems ........................................................................................................................... 121
The fax test failed ............................................................................................................ 121
The "Fax Hardware Test" failed ...................................................................... 122
The "Fax Connected to Active Telephone Wall Jack" test failed .................... 122
The "Phone Cord Connected to Correct Port on Fax" test failed .................... 123
The "Using Correct Type of Phone Cord with Fax" test failed ........................ 124
The "Dial Tone Detection" test failed .............................................................. 124
The "Fax Line Condition" test failed ................................................................ 125
The display always shows Phone Off Hook ..................................................................... 126
The printer is having problems sending and receiving faxes ........................................... 126
The printer is having problems sending a manual fax ..................................................... 128
The printer cannot receive faxes, but can send faxes ..................................................... 129
The printer cannot send faxes, but can receive faxes ..................................................... 130
Fax tones are recorded on my answering machine ......................................................... 131
The phone cord that came with my printer is not long enough ........................................ 131
Color faxes do not print .................................................................................................... 131
The computer cannot receive faxes (Fax to PC and Fax to Mac) ................................... 131
Solve problems using Web Services and HP websites .................................................................... 133
Solve problems using Web Services ............................................................................... 133
Solve problems using HP websites ..............................
Solve memory device problems ....................................................................................................... 135
................................................... 134
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The printer cannot read the memory device .................................................................... 135
The printer cannot read photos on the memory device ................................................... 135
Solve network problems ................................................................................................................... 136
Solve Ethernet network problems .................................................................................... 136
Solve wireless problems .................................................................................................. 136
Basic wireless troubleshooting ........................................................................ 137
Advanced wireless troubleshooting ................................................................. 138
Step 1: Make sure your computer is connected to your network .... 139
Step 2: Make sure that the printer is connected to your network .. . 140
Step 3: Make sure your computer is not connected over a Virtual
Private Network (VPN) ................................................................... 141
Step 4: Make sure the printer is online and ready .......................... 142
Step 5: Make sure the HP printer labeled (Network) is set as the
default printer driver (Windows only) .............................................. 142
Step 6: Check to see if the firewall software is blocking
communication ............................................................................... 143
After resolving the problems ........................................................................... 143
Reset the Printer Network Settings .................................................................................. 143
Configure your firewall software to work with the printer .................................................................. 145
Solve printer management problems ............................................................................................... 146
Embedded web server cannot be opened ....................................................................... 146
Troubleshoot installation issues ....................................................................................................... 148
Hardware installation suggestions ................................................................................... 148
HP software installation suggestions ............................................................................... 148
Understand the Printer Status Report .............................................................................................. 150
Understand the network configuration page ..................................................................................... 152
Printhead maintenance .................................................................................................................... 154
Clean the printhead ......................................................................................................... 154
Align the printhead ........................................................................................................... 155
Uninstall and reinstall the HP software ............................................................................................. 157
Clear jams ........................................................................................................................................ 158
Clear paper jams ............................................................................................................. 158
Avoid paper jams ............................................................................................................. 160
Appendix A Technical information ................................................................................................................... 162
Warranty information ........................................................................................................................ 163
Hewlett-Packard limited warranty statement ................................................................... 164
Ink cartridge warranty information ................................................................................... 164
Printer specifications ........................................................................................................................ 166
Physical specifications ..................................................................................................... 166
Product features and capacities ...................................................................................... 167
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Processor and memory specifications ............................................................................. 167
System requirements ....................................................................................................... 167
Network protocol specifications ....................................................................................... 167
Embedded web server specifications .............................................................................. 168
Paper specifications ......................................................................................................... 168
Understand specifications for supported paper ............................................... 168
Understand supported sizes ........................................................... 168
Understand supported paper types and weights ............................ 171
Set minimum margins ..................................................................................... 171
Guidelines for printing on both sides of a page ............................................... 173
Print resolution ................................................................................................................. 173
Copy specifications .......................................................................................................... 173
Fax specifications ............................................................................................................ 173
Scan specifications .......................................................................................................... 174
Web Services specifications ............................................................................................ 174
HP ePrint ......................................................................................................... 175
Printer Apps .................................................................................................... 175
HP website specifications ................................................................................................ 175
Environmental specifications ........................................................................................... 175
Electrical specifications .................................................................................................... 176
Acoustic emission specifications ..................................................................................... 176
Memory device specifications .......................................................................................... 176
USB flash drives .............................................................................................. 176
Regulatory information ..................................................................................................................... 177
Regulatory Model Number ............................................................................................... 177
FCC statement ................................................................................................................. 178
Notice to users in Korea .................................................................................................. 178
VCCI (Class B) compliance statement for users in Japan ............................................... 179
Notice to users in Japan about the power cord ............................................................... 179
Noise emission statement for Germany ........................................................................... 179
GS Declaration (Germany) .............................................................................................. 179
Notice to users of the U.S. telephone network: FCC requirements ................................. 180
Notice to users of the Canadian telephone network ........................................................ 181
Notice to users in the European Economic Area ............................................................. 182
Notice to users of the German telephone network .......................................................... 182
Australia wired fax statement ........................................................................................... 182
European Union Regulatory Notice ................................................................................. 182
Regulatory information for wireless products ................................................................... 184
Exposure to radio frequency radiation ............................................................ 184
Notice to users in Brazil .................................................................................. 184
Notice to users in Canada ............................................................................... 185
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Notice to users in Taiwan ................................................................................ 185
Notice to users in Mexico ................................................................................ 186
Notice to users in Japan .................................................................................. 186
Environmental product stewardship program ................................................................................... 187
Paper use ........................................................................................................................ 187
Plastics ............................................................................................................................ 187
Material safety data sheets .............................................................................................. 187
Recycling program ........................................................................................................... 188
HP inkjet supplies recycling program ............................................................................... 188
Disposal of waste equipment by users in private households in the European Union . .. . 189
Power consumption ......................................................................................................... 189
Chemical Substances ...................................................................................................... 190
Battery information ........................................................................................................... 190
Battery disposal in Taiwan .............................................................................. 190
Attention California users ................................................................................ 190
Battery disposal in the Netherlands ................................................................ 190
RoHS notices (China only) .............................................................................................. 191
RoHS notices (Ukraine only) ........................................................................................... 191
Third-party licenses .......................................................................................................................... 192
Appendix B HP supplies and accessories ....................................................................................................... 203
Order printing supplies online ........................................................................................................... 204
Supplies ............................................................................................................................................ 205
Ink cartridges ................................................................................................................... 205
HP paper .......................................................................................................................... 205
Appendix C Additional fax setup ...................................................................................................................... 206
Set up faxing (parallel phone systems) ............................................................................................ 207
Select the correct fax setup for your home or office ........................................................ 208
Case A: Separate fax line (no voice calls received) ........................................................ 210
Case B: Set up the printer with DSL ................................................................................ 211
Case C: Set up the printer with a PBX phone system or an ISDN line ............................ 212
Case D: Fax with a distinctive ring service on the same line ........................................... 213
Case E: Shared voice/fax line .......................................................................................... 214
Case F: Shared voice/fax line with voice mail ................................................................. 215
Case G: Fax line shared with computer modem (no voice calls received) ...................... 216
Set up the printer with a computer dial-up modem ......................................... 216
Set up the printer with a computer DSL/ADSL modem ................................... 217
Case H: Shared voice/fax line with computer modem ..................................................... 218
Shared voice/fax with computer dial-up modem ............................................. 219
Shared voice/fax with computer DSL/ADSL modem ....................................... 220
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Case I: Shared voice/fax line with answering machine .................................................... 222
Case J: Shared voice/fax line with computer modem and answering machine ............... 223
Shared voice/fax line with computer dial-up modem and answering
machine ........................................................................................................... 224
Shared voice/fax line with computer DSL/ADSL modem and answering
machine ........................................................................................................... 225
Case K: Shared voice/fax line with computer dial-up modem and voice mail ................. 227
Serial-type fax setup ......................................................................................................................... 230
Test fax setup ................................................................................................................................... 231
Appendix D Network setup .............................................................................................................................. 232
Set up the printer for wireless communication ................................................................................. 233
Before you begin .............................................................................................................. 233
Set up the printer on your wireless network ..................................................................... 233
Set up the printer using the HP printer software ............................................. 234
Set up the printer using the Wireless Setup Wizard ........................................ 234
Set up the printer using WiFi Protected Setup (WPS) .................................... 234
To connect the printer using the Push Button Method ................... 235
To connect the printer using the PIN Method ................................. 235
Set up the printer using the embedded web server (EWS) ............................. 235
Change the connection type ............................................................................................ 236
Change from an Ethernet connection to a wireless connection ...................... 236
Change from a USB connection to a wireless connection .............................. 236
Change from a wireless connection to a USB or Ethernet connection ........... 237
Test the wireless connection ........................................................................................... 237
Guidelines for ensuring wireless network security ........................................................... 237
Overview of security settings .......................................................................... 237
Add hardware addresses to a wireless router (MAC filtering) ......................... 238
Other wireless security guidelines ................................................................... 238
Guidelines for reducing interference on a wireless network ............................................ 239
Change basic network settings ........................................................................................................ 240
View and print network settings ....................................................................................... 240
Turn the wireless radio on and off ................................................................................... 240
Change advanced network settings ................................................................................................. 241
Set link speed .................................................................................................................. 241
View IP settings ............................................................................................................... 241
Change IP settings .......................................................................................................... 241
Reset network settings .................................................................................................... 242
HP wireless direct printing ................................................................................................................ 243
Turn on HP wireless direct printing .................................................................................. 243
Print from a wireless-capable mobile device ...................
................................................ 244
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Print from a wireless-capable computer .......................................................................... 244
Print from a wireless-capable computer (Windows) ........................................ 244
Print from a wireless-capable computer (Mac OS X) ...................................... 245
Appendix E Printer management tools ............................................................................................................ 246
Toolbox (Windows) ........................................................................................................................... 247
Open the Toolbox ............................................................................................................ 247
HP Utility (Mac OS X) ....................................................................................................................... 248
To open HP Utility ............................................................................................................ 248
Embedded web server ..................................................................................................................... 249
About cookies .................................................................................................................. 249
To open the embedded web server ................................................................................. 249
Appendix F How do I? ...................................................................................................................................... 251
Appendix G Errors (Windows) ......................................................................................................................... 252
Fax memory full ................................................................................................................................ 254
Unable to communicate with printer ................................................................................................. 255
Low on ink ........................................................................................................................................ 256
Cartridge Problem ............................................................................................................................ 257
Replace the ink cartridge .................................................................................................................. 258
Paper Mismatch ............................................................................................................................... 259
The cartridge cradle cannot move .................................................................................................... 260
Paper Jam ........................................................................................................................................ 261
The printer is out of paper ................................................................................................................ 262
Printer Offline ................................................................................................................................... 263
Printer Paused .................................................................................................................................. 264
Document failed to print ................................................................................................................... 265
Printer failure .................................................................................................................................... 266
Door or cover open ........................................................................................................................... 267
Previously used ink cartridge installed ............................................................................................. 268
Ink cartridges depleted ..................................................................................................................... 269
Ink cartridge failure ........................................................................................................................... 270
Printer supply upgrade ..................................................................................................................... 271
Printer supply upgrade successful ................................................................................................... 272
Printer supply upgrade problem ....................................................................................................... 273
Non-HP ink cartridges installed ........................................................................................................ 274
Using Original HP Cartridges has its Rewards .................................................................................
Counterfeit Cartridge Advisory ......................................................................................................... 276
Used, Refilled or Counterfeit Cartridge Detected ............................................................................. 277
275
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Use SETUP cartridges ..................................................................................................................... 278
Do not use SETUP cartridges .......................................................................................................... 279
Not enough ink at startup ................................................................................................................. 280
Use black ink only? .......................................................................................................................... 281
Use color ink only? ........................................................................................................................... 282
Incompatible ink cartridges ............................................................................................................... 283
Ink sensor failure .............................................................................................................................. 284
Ink sensor warning ........................................................................................................................... 285
Problem with printer preparation ...................................................................................................... 286
Color cartridge out of ink .................................................................................................................. 287
Black cartridge out of ink .................................................................................................................. 288
Automatic document feeder cover open ........................................................................................... 289
Problem with ink system ................................................................................................................... 290
Index ................................................................................................................................................................. 291
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1 Get started

This guide provides details about how to use the printer and how to resolve problems.
Accessibility
HP EcoSolutions (HP and the Environment)
Understand the printer parts
Use the printer control panel
HP Digital Solutions
Select print paper
Load an original on the scanner glass
Load an original in the automatic document feeder (ADF)
Load paper
Insert a memory device
Install the accessories
Maintain the printer
Update the printer
Open the HP printer software (Windows)
Turn the printer off
NOTE: If you are using the printer with a computer running Windows XP Starter Edition, Windows Vista Starter Edition, Windows 7 Starter Edition, or Windows 8 Starter Edition, some features might not be available. For more information, see
System requirements on page 167.
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Accessibility

The printer provides a number of features that make it accessible for people with disabilities.
Visual
The HP software provided with the printer is accessible for users with visual impairments or low vision by using your operating system's accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate action.
Mobility
For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.
Support
For more details about the accessibility of this printer and HP's commitment to product accessibility, visit HP's website at
www.hp.com/accessibility.
For accessibility information for Mac OS X, visit the Apple website at
www.apple.com/accessibility.
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HP EcoSolutions (HP and the Environment)

Hewlett-Packard is committed to helping you optimize your environmental footprint and empowering you to print responsibly—at home or in the office.
For more detailed information about environmental guidelines, HP follows during the manufacturing process, see HP's environmental initiatives, visit
This section contains the following topics:

Manage Power

Optimize Printing Supplies

Manage Power
To conserve electricity, the printer comes with the following features:
Sleep mode
Power usage is reduced while in Sleep mode. After initial setup of printer, the printer goes into low­power mode after 5 minutes of inactivity.
To change the time to Sleep mode
Environmental product stewardship program on page 187. For more information about
www.hp.com/ecosolutions.
From the printer control panel, touch the desired option.
NOTE: If you change your country or region from the printer control panel, the time to sleep mode is automatcially set to the default, which is 5 minutes.
Schedule On and Off
Use the printer's Schedule On and Off feature, and then select the days and time you want the printer to turn on and turn off automatically. For example, you can schedule the printer to turn on at 8 a.m. and turn off at 8 p.m. from Monday to Friday. In this way, you will save energy during the night and weekends.
To configure the printer's Schedule On and Off feature
From the printer control panel, touch the set the time to turn on and off the printer.
CAUTION: HP recommends that you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Never turn off the printer when a cartridge is missing.
Optimize Printing Supplies
To optimize printing supplies such as ink and paper, try the following:
(eco button), touch Sleep, and then touch the
(eco button), touch Schedule On and Off, and then
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Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit
www.hp.com/recycle.
Optimize paper usage by printing on both sides of the paper. If the printer has an HP automatic
two-sided printing accessory (duplexer), see Otherwise, you can first print just the odd pages, flip the pages over, and then print just the even pages.
Save ink and paper when printing web content with HP Smart Print. For more information, visit
www.hp.com/go/smartprint.
Change the print mode to a draft setting. The draft setting uses less ink.
Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the
cartridges.
Print on both sides (duplexing) on page 39.
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Understand the printer parts

This section contains the following topics:

Front view

Printing supplies area
Back view
Front view
1 Automatic document feeder (ADF)
2 Control panel display
3 Control panel
4 Front universal serial bus (USB) port
5 Input tray
6 Output tray extension
7 Output tray
8 Power button
9 Scanner glass
10 Document feeder tray
11 Paper guides
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Printing supplies area

1 Ink cartridge access door
2 Ink cartridges
3 Printhead
NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn off the printer when a cartridge is missing.

Back view

1 Fax port (1-LINE)
2 Fax port (2-EXT)
3 Rear universal serial bus (USB) port
4 Ethernet network port
5 Power input
6 Rear access panel
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Use the printer control panel

This section contains the following topics:

Overview of buttons and lights

Control panel display icons

Change printer settings
Overview of buttons and lights
The following diagrams and related tables provide a quick reference to the printer control panel features.
Label Name and Description
1 Home button: Returns to the home screen from any other screen.
2 Control panel display: Touch the screen to select menu options. For information about the icons that appear on the
display, see
3 Help button: Opens the Help menu.
4 Wireless light: By default, the wireless light is off. For more information about the wireless light status, see
wireless troubleshooting on page 137.
5 Cancel button: Stops a job, exits a menu, or exits settings.
6 Right arrow button: Navigates through settings in the menu.
7 Left arrow button: Navigates through settings in the menu.
8 Back button: Returns to the previous menu.
Control panel display icons on page 7.
Basic
Control panel display icons
Icon Purpose
Shows that a wired network connection exists and also provides easy access to the network status screen.
ENWW Use the printer control panel 7
Icon Purpose
Shows that a wireless network connection exists. The signal strength is indicated by the number of curved lines. This is for infrastructure mode. It also provides easy access to the network status screen. For more information, see Set up the printer for wireless communication on page 233.
Displays a screen where you can learn about printer features that help conserve natural resources and reduce the environmental impact of your printing choices.
TIP: You can configure settings for some features from this screen.
Shows that HP ePrint is turned on. For more information, see HP ePrint on page 85.
Displays a screen where you can make copies or select other options.
Displays a screen where you can send a fax, or choose fax settings.
Displays a screen where you can make a scan, or change scan settings.
Displays a screen where you can use HP Apps.
Displays a screen where you can adjust photo printing options.
Displays the Setup screen for generating reports, changing fax and other maintenance settings, and accessing the Help screen.
Provides more information about the printer's features.
Displays a screen where you can see information about the ink cartridges, including fill levels. This icon has a red border when an ink cartridge needs attention.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so.
Displays the status of the Auto Answer function. Touch Auto Answer to turn it on or off. For more information, see

Change printer settings

Use the control panel to change the printer mode and settings, print reports, or get help for the printer.
TIP: If the printer is connected to a computer, you can also change the printer settings using HP software tools available on your computer, such as the HP printer software, HP Utility (Mac OS X), or the EWS. For more information about these tools, see
This section contains the following topics:
Set the answer mode (Auto answer) on page 72.
Printer management tools on page 246.
Select the mode
To select a different mode
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To change settings for a mode
Change the printer settings
Select the mode
The main menu of the control panel display shows the available modes for the printer.
To select a mode, touch the icon to select the desired mode. Follow the prompts on the control panel display to complete the job. The control panel display returns to the main menu when the job is finished.
To select a different mode
Touch the (Back) button to return to the main menu. Touch (Left arrow) or (Right arrow) to scroll through the available modes, and then touch the icon to select the desired mode.
To change settings for a mode
1. After selecting a mode, touch the arrow buttons to scroll through the available settings, and then touch the setting you want to change.
2. Follow the prompts on the display to change the settings, and then touch Done.
NOTE: Touch the (Back) button to return to the previous menu.
Change the printer settings
To change the printer settings or print reports, use the options available in the Setup screen:
1. Touch
2. Touch the arrows to scroll through the screens.
(Right arrow), and then touch Setup.
(Left arrow) or (Right arrow) to see the available modes, and then touch
3. Touch the screen items to select screens or options.
NOTE: Use the (Back) button to return to the previous menu.
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HP Digital Solutions

The printer includes a collection of digital solutions that can help you simplify and streamline your work.

HP Digital Scan (Scan to computer and Scan to Email)

HP Digital Fax (Fax to PC and Fax to Mac)

HP Digital Scan (Scan to computer and Scan to Email)
You can simply walk up to the printer, select the options from the printer control panel, and either scan documents directly to a computer or quickly share them with business partners as email attachments.
For more information, see
Scan on page 43.
HP Digital Fax (Fax to PC and Fax to Mac)
Never lose important faxes misplaced within a stack of paper pages again!
Use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to your computer. With Fax to PC and Fax to Mac, you can store digital copies of your faxes easily and eliminate the hassle of dealing with bulky paper files. In addition, you can turn off fax printing altogether, saving money on paper and ink, and reduce paper consumption and waste.
For more information, see to Mac) on page 67.
Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax
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Select print paper

The printer is designed to work well with most types of office paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
This section contains the following topics:

Recommended papers for printing and copying

www.hp.com for more information about HP paper.
HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
Recommended papers for printing and copying
Recommended papers for photo printing
Tips for selecting and using paper
If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
HP Brochure Paper
HP Professional Paper
HP Brochure and Flyer Paper
HP Tri-fold Brochure Paper
HP Premium Presentation Paper
HP Professional Paper
HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque
HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It produces documents that look
HP Office Paper HP Office Paper is a high-quality multifunction paper. It is suitable for copies, drafts,
These papers are glossy-coated or matte-coated on both sides for two-sided use. They are the perfect choice for producing professional quality marketing materials such as brochures and mailers, as well as business graphics for report covers and calendars.
These papers are heavy two-sided matte papers perfect for presentations, proposals, reports, and newsletters. They are heavyweight for an impressive look and feel.
enough for two-sided color usage with no showthrough, which makes it ideal for newsletters, reports, and flyers. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.
and feel more substantial than documents printed on standard multipurpose or copy paper. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.
memos and other everyday documents. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.
HP Office Recycled Paper HP Office Recycled Paper is a high-quality multifunction paper made with 30% recycled
fiber. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.
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HP Premium Plus Photo Paper HP's best photo paper is heavyweight for producing professional quality photos. Features
an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft-gloss (satin matte). It is acid-free for longer lasting documents.
HP Advanced Photo Paper This thick photo paper features an instant-dry finish for easy handling without smudging. It
resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store processed photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13x18 cm (5 x7 inch), A3, and two finishes – glossy or soft-gloss (satin matte). It is acid-free for longer lasting documents.
HP Everyday Photo Paper Print colorful, everyday snapshots at a low cost, using paper designed for casual photo
printing. This affordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. Available in semi-gloss finish in 8.5 x 11 inch, A4, 4 x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting documents.
To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products & Services, and select Ink & Toner.
NOTE: At this time, some portions of the HP web site are available in English only.

Recommended papers for photo printing

For the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available.
HP Premium Plus Photo Paper HP's best photo paper is heavyweight for producing professional quality photos. Features
HP Advanced Photo Paper This thick photo paper features an instant-dry finish for easy handling without smudging. It
HP Everyday Photo Paper Print colorful, everyday snapshots at a low cost, using paper designed for casual photo
HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced
an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft-gloss (satin matte). It is acid-free for longer lasting documents.
resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store processed photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13x18 cm (5 x7 inch), A3, and two finishes – glossy or soft-gloss (satin matte). It is acid-free for longer lasting documents.
printing. This affordable, photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. Available in semi-gloss finish in 8.5 x 11 inch, A4, 4 x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting documents.
Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation's worth of photos or multiple prints to share.
To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products & Services and select Ink & Toner.
NOTE: At this time, some portions of the HP web site are available in English only.
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Tips for selecting and using paper

For the best results, observe the following guidelines.
Always use paper that conforms to the printer specifications. For more information, see
specifications on page 168.
Load only one type of paper at a time into a tray or automatic document feeder (ADF).
When loading the trays and ADF, make sure the paper is loaded correctly. For more information,
Load paper on page 16 or Load an original in the automatic document feeder (ADF)
see on page 15.
Do not overload the tray or ADF. For more information, see
original in the automatic document feeder (ADF) on page 15.
To prevent jams, poor print quality, and other printing problems, avoid loading the following
paper in the trays or ADF:
Multipart forms
Media that is damaged, curled, or wrinkled
Media with cutouts or perforations
Media that is heavily textured, embossed, or does not accept ink well
Media that is too lightweight or stretches easily
Media that contains staples or clips
Load paper on page 16 or Load an
Paper
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Load an original on the scanner glass

You can copy, scan, or fax originals by loading them on the scanner glass.
NOTE: Many of the special features do not work correctly if the scanner glass and lid backing are not clean. For more information, see
NOTE: Remove all originals from the document feeder tray before lifting the lid on the printer.
To load an original on the scanner glass
Use these steps to load an original on the scanner glass.
1. Lift the scanner lid.
2. Load your original print-side down as shown in the following illustration.
TIP: For more help on loading an original, refer to the engraved guides along the edge of the scanner glass.
Maintain the printer on page 22.
3. Close the lid.
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Load an original in the automatic document feeder (ADF)

You can copy, scan, or fax a document by placing it in the automatic document feeder (ADF).
CAUTION: Do not load photos in the ADF; this might cause damage to your photos. Use only paper that is supported by the printer. For more information, see on page 13.
NOTE: Only single-sided documents can be scanned, copied, or faxed using the ADF. The ADF does not support double-sided documents.
NOTE: B-size documents cannot be scanned, copied, or faxed using the ADF.
NOTE: Some features, such as the Fit to Page copy feature, do not work when you load your originals in the ADF. You must load your originals on the scanner glass.
To load an original in the ADF
Use these steps to load a document in the ADF.
1. Load your original print-side up into the ADF.
a. If you are loading an original printed in portrait orientation, place the pages so that the top
edge of the document goes in first. If you are loading an original printed in landscape orientation, place the pages so that the left edge of the document goes in first.
Tips for selecting and using paper
b. Slide the paper into the ADF until you hear a tone or see a message on the display
indicating that the loaded pages were detected.
TIP: For more help on loading originals in the ADF, refer to the diagram engraved in the document feeder tray.
2. Slide the paper guides inward until they stop at the left and right edges of the paper.
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Load paper

This section provides instructions for loading paper into the printer.

Load standard-size paper

Load envelopes

Load cards and photo paper
Load custom-size paper
Load standard-size paper
Use these instructions to load standard paper.
1. Lift the output tray.
2. Slide the paper width guide out as far as possible.
NOTE: If the paper is too long, pull the input tray to extend it.
3. Load the paper in portrait orientation and with the side to be printed facing down.
Make sure the stack of paper is inserted as far inside the printer as possible and does not exceed the line marking in the tray.
NOTE: Do not load paper while the printer is printing.
4. Slide the paper guides in the tray until they touch the edge of the stack of paper.
5. Lower the output tray.
6. Pull out the output tray extension.
Load envelopes
Use these instructions to load an envelope.
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1. Lift the output tray.
2. Slide out the paper width guides in the input tray as far as possible.
NOTE: If you are loading larger-size envelopes, pull up the front edge of the input tray to extend it.
3. Insert the envelopes print-side down and load according to the graphic.
Make sure the stack of envelopes does not exceed the line marking in the tray.
NOTE: Do not load envelopes while the printer is printing.
4. Slide the paper guides in the tray until they touch the edge of the stack of envelopes.
5. Lower the output tray.
6. Pull out the output tray extension.

Load cards and photo paper

Use these instructions to load cards and photo paper.
1. Lift the output tray.
2. Slide out the paper width guide in the input tray as far as possible.
NOTE: If you are loading larger-size paper, pull up the front edge of the input tray to extend it.
3. Insert the paper print-side down in the tray.
Make sure the stack of paper is inserted as far inside the printer as possible and does not exceed the line marking in the tray. If the photo paper has a tab along one edge, make sure the tab is pointing towards the front of the printer.
NOTE: Do not load paper while the printer is printing.
4. Slide the paper guides in the tray until they touch the edge of the stack of paper.
5. Lower the output tray.
ENWW Load paper 17
6. Pull out the output tray extension.

Load custom-size paper

Use these instructions to load custom-size paper.
CAUTION: Use only custom-size paper that is supported by the printer. For more information, see Paper specifications on page 168.
1. Lift the output tray.
2. Slide the paper width guide out as far as possible.
NOTE: If you are loading larger-size paper, pull up the front edge of the input tray to extend it.
3. Insert the paper print-side down in the tray.
Make sure the stack of paper is inserted as far inside the printer as possible and does not exceed the line marking in the tray.
NOTE: Do not load paper while the printer is printing.
4. Slide the paper guides in the tray until they touch the edge of the stack of paper.
5. Lower the output tray.
6. Pull out the output tray extension.
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Insert a memory device

Using the USB port on the front of the printer, you can connect a USB flash drive. You can also transfer files from the USB flash drive to your computer or scan files to the USB flash drive from the printer.
CAUTION: Attempting to remove a USB flash drive while it is being accessed can damage files on the USB flash drive. You can safely remove a USB flash drive only when the status light is not blinking.
NOTE: The printer does not support encrypted USB flash drives.
For more information about USB flash drives that can be used with the printer, see Memory device specifications on page 176.
To connect a USB flash drive
Insert the USB flash drive to the USB port on the front of the printer.
NOTE: If your USB flash drive does not fit into this port due to size limitations, or if the connector on the device is shorter than 11 mm (0.43 in), you will need to purchase a USB extension cable in order to use your device with this port.
ENWW Insert a memory device 19

Install the accessories

This section contains the following topics:

Install the automatic two-sided printing accessory (duplexer)

Turn on accessories in the printer driver

Install the automatic two-sided printing accessory (duplexer)
You can print on both sides of a sheet of paper automatically. For information on using the duplexer,
Print on both sides (duplexing) on page 39.
see
To install the duplexer:
Slide the duplexer into the back of the printer until the unit locks into place. Do not press the buttons on either side of the duplexer when installing the unit; use them only for removing the unit from the printer.
Turn on accessories in the printer driver
To turn on accessories (Windows)
To turn on accessories on (Mac OS X)
To turn on accessories (Windows)
1. Click Start, and then click Printers, Printers and Faxes, or Devices and Printers.
- Or -
Click Start, click Control Panel, and then double-click Printers.
- Or -
On the Start screen, click Control Panel, and then click View devices and printers.
2. Right-click the printer icon, and then click Properties.
3. Select the Device Settings tab. Click the accessory that you want to turn on, click Installed from the drop-down menu, and then click OK.
To turn on accessories on (Mac OS X)
Mac OS X automatically turns on all accessories in the printer driver when you install the printer software. If you add a new accessory later, follow these steps:
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1. Open the System Preferences and then select Print & Fax or Print & Scan.
2. Select the printer from list of printers, and then click Options & Supplies.
3. Click the Driver tab.
4. Select the options you want to install, and then click OK.
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Maintain the printer

This section provides instructions for keeping the printer in top working condition. Perform these maintenance procedures as necessary.

Clean the scanner glass

Clean the exterior

Clean the automatic document feeder
Restore factory defaults
Clean the scanner glass
NOTE: Dust or dirt on the scanner glass, scanner lid backing, or scanner frame can slow down performance, degrade the quality of scans, and affect the accuracy of special features such as fitting copies to a certain page size.
To clean the scanner glass
1. Turn off the printer. For more information, see
2. Lift the scanner lid.
3. Clean the scanner glass and lid backing by using a soft, lint-free cloth that has been sprayed with a mild glass cleaner. Dry the scanner glass with a dry, soft, lint-free cloth.
CAUTION: Use only glass cleaner to clean the scanner glass. Avoid cleaners that contain abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass. Avoid isopropyl alcohol because it can leave streaks on the scanner glass.
CAUTION: Do not spray the glass cleaner directly on the scanner glass. If too much glass cleaner is applied, the cleaner could leak under the scanner glass and damage the scanner.
Turn the printer off on page 26.
4. Close the scanner lid, and turn on the printer.
Clean the exterior
WARNING! Before cleaning the printer, turn the printer off by pressing the (Power) button and unplug the power cord from the electrical socket.
22 Chapter 1 Get started ENWW
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Keep fluids away from the interior of the printer, as well as from the printer control panel.

Clean the automatic document feeder

If the automatic document feeder picks up multiple pages or if it does not pick up plain paper, you can clean the rollers and separator pad. Lift the automatic document feeder cover to access the pick assembly inside the automatic document feeder, clean the rollers or separator pad, and then close the cover.
To clean the rollers or separator pad
1. Remove all originals from the document feeder tray.
2. Lift the automatic document feeder cover (1).
This provides easy access to the rollers (2) and separator pad (3).
1 Automatic document feeder cover
2 Rollers
3 Separator pad
3. Lightly dampen a clean lint-free cloth with distilled water, then squeeze any excess liquid from the cloth.
4. Use the damp cloth to wipe any residue off the rollers or separator pad.
NOTE: If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol.
5. Close the cover of the automatic document feeder.

Restore factory defaults

This section provides instructions about how to restore your printer back to the factory defaults.
1. Touch
2. Touch Tools, and then touch Restore Factory Defaults.
(Right arrow), and then touch Setup.
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Update the printer

HP is always working to improve the performance of its printers and bring you the latest features. If the printer is connected to a network and Web Services has been enabled, you can check for and install printer updates.
To update the printer, use one of the following methods:

Update the printer using the embedded web server

Update the printer using the printer control panel

Update the printer using the embedded web server
1. Open the EWS. For more information, see Embedded web server on page 249.
2. Click the Web Services tab.
3. In the Web Services Settings section, click Product Update, click Check Now, and then follow the on-screen instructions.
4. If the product update option is not available, follow these instructions:
a. In the Web Services Settings section, click Setup, click Continue, and follow the on-screen
instructions.
b. If prompted, choose to allow the printer to check for and install printer updates.
NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts.
NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the on­screen instructions to set up a proxy server. If you do not have the details, contact your network administrator or the person who set up the network.
Update the printer using the printer control panel
1.
On the printer control panel, touch Printer Update.
2. Touch Check for Product Update, and then follow the on-screen instructions.
To enable the printer to automatically check for updates:
1.
On the printer control panel, touch Printer Update.
2. Touch Auto Update and then touch On.
(HP ePrint), touch OK, touch Settings, and then touch
(HP ePrint), touch OK, touch Settings, and then touch
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Open the HP printer software (Windows)

Open the HP printer software by doing one of the following:
From the computer desktop, click Start, select Programs or All Programs, click HP, click the
folder for the printer, and then select the icon with the printer's name.
On the Start screen, right-click an empty area on the screen, click All Apps on the app bar, and
then click the icon with the printer's name.
ENWW Open the HP printer software (Windows) 25

Turn the printer off

Turn the printer off by pressing the (Power) button located on the printer. Wait until the power light turns off before unplugging the power cord or turning off a power strip.
CAUTION: If you incorrectly turn the printer off, the print carriage might not return to the correct position, causing problems with the ink cartridges and print quality issues.
CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues, possible extra ink usage, or damage to the ink system. Never turn off the printer when ink cartridges are missing.
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2Print
Most print settings are automatically handled by the software application. Change the settings manually only when you want to change print quality, print on specific types of paper, or use special features. For more information about selecting the best print paper for your documents, see print paper on page 11.
Choose a print job to continue:
Select
Print documents on page 28
Print brochures on page 29
Print on envelopes on page 31
Print photos on page 33
Print on special and custom-sized paper on page 35
Print borderless documents or photos on page 37
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Print documents

Follow the instructions for your operating system.

Print documents (Windows)

Print documents (Mac OS X)

TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. For more information, see
Print documents (Windows)
1. Load paper in the tray. For more information, see Load paper on page 16.
2. On the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
4. To change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.
5. Change the paper orientation on the Layout tab, and paper source, media type, paper size, and quality settings on the Paper/Quality tab.
HP ePrint on page 85.
To print in black and white, click the Advanced button, and then select Black Ink Only from the Print in Grayscale drop-down list under Printer Features.
6. Click OK.
7. Click Print or OK to begin printing.
Print documents (Mac OS X)
1. Load paper in the tray. For more information, see Load paper on page 16.
2. From the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected in the Format For pop-up menu.
If you do not see print options in the Print dialog, do the following:
Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.
OS X Lion: Click Show Details.
4. Select a paper size from the pop-up menu.
If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When you are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.
5. Click Print.
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Print brochures

Follow the instructions for your operating system.

Print brochures (Windows)

Print brochures (Mac OS X)

TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. For more information, see
Print brochures (Windows)
NOTE: To set print settings for all print jobs, make the changes in the HP software provided with the printer. For more information on the HP software, see
1. Load paper in the tray. For more information, see Load paper on page 16.
2. On the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
4. To change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.
HP ePrint on page 85.
Printer management tools on page 246.
5. Change the paper orientation on the Layout tab, and paper source, media type, paper size, and quality settings on the Paper/Quality tab.
To print in black and white, click the Advanced button, and then select Black Ink Only from the Print in Grayscale drop-down list under Printer Features.
6. Click OK.
7. Click Print or OK to begin printing.
Print brochures (Mac OS X)
1. Load paper in the tray. For more information, see Load paper on page 16.
2. From the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected in the Format For pop-up menu.
If you do not see print options in the Print dialog, do the following:
Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.
OS X Lion: Click Show Details.
4. Select a paper size from the pop-up menu.
If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When you are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.
5. Click Paper Type/Quality from the pop-up menu, and then select the following settings:
ENWW Print brochures 29
Paper Type: The appropriate brochure paper type
Quality: Normal or Best
6. Select any other print settings that you want, and then click Print to begin printing.
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Print on envelopes

Avoid envelopes with the following characteristics:
Very slick finish
Self-stick adhesives, clasps, or windows
Thick, irregular, or curled edges
Areas that are wrinkled, torn, or otherwise damaged
Make sure the folds of envelopes you load in the printer are sharply creased.
NOTE: For more information about printing on envelopes, see the documentation available with the software program you are using.
Follow the instructions for your operating system.

Print on envelopes (Windows)

Print on envelopes (Mac OS X)

Print on envelopes (Windows)
1. Load envelopes print-side down in the tray. For more information, see Load paper on page 16.
2. On the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
4. To change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.
5. On the Layout tab, change the orientation to Landscape.
6. Click Paper/Quality, and then select the appropriate envelope type from the Paper Size drop­down list.
TIP: You can change more options for the print job by using the features available on the other tabs in the dialog box.
7. Click OK, and then click Print or OK to begin printing.
Print on envelopes (Mac OS X)
1. Load envelopes print-side down in the tray. For more information, see Load paper on page 16.
2. From the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected in the Format For pop-up menu.
If you do not see print options in the Print dialog, do the following:
Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.
OS X Lion: Click Show Details.
ENWW Print on envelopes 31
4. Select a paper size from the pop-up menu.
If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When you are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.
5. Select the Orientation option.
6. Select any other print settings that you want, and then click Print to begin printing.
32 Chapter 2 Print ENWW

Print photos

Do not leave unused photo paper in the input tray. The paper might start to curl, which could impair the quality of your printout. Photo paper should be flat before printing.
Follow the instructions for your operating system.

Print photos on photo paper (Windows)

Print photos on photo paper (Mac OS X)

Print photos from a memory device
TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on your HP ePrint-enabled printer anytime, from any location, and without any additional software or printer drivers. For more information, see
Print photos on photo paper (Windows)
1. Load paper in the tray. For more information, see Load paper on page 16.
2. On the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
4. To change settings, click the option that opens the printer Properties dialog box.
HP ePrint on page 85.
Depending on your software application, this option might be called Properties, Options, Printer Setup, Printer, or Preferences.
5. On the Paper/Quality tab, select the appropriate photo paper type from the Media drop-down menu.
NOTE: Maximum DPI is only supported for color printing on HP Premium Plus Photo Papers and HP Advanced Photo Papers.
6. Click Advanced, and then select Best or Maximum DPI from the Output Quality drop-down menu.
7. To print the photo in black and white, click the Print in Grayscale drop-down menu, and then select one of the following options:
High-Quality Grayscale: uses all the available colors to print your photo in grayscale. This
creates smooth and natural shades of gray.
8. Click OK, and then click Print or OK to begin printing.
Print photos on photo paper (Mac OS X)
1. Load photo paper print-side down in the tray. For more information, see Load paper on page 16.
2. From the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
If you do not see print options in the Print dialog, do the following.
ENWW Print photos 33
Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.
OS X Lion: Click Show Details.
4. Select a paper size from the pop-up menu.
If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When you are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.
5. Click Paper Type/Quality from the pop-up menu, and then select the following settings:
Paper Type: The appropriate photo paper type
Quality: Best or Maximum dpi
6. If necessary, change the photo and color options:
a. Click the disclosure triangle beside Color Options and select the appropriate Photo Fix
options:
Off: Applies no automatic adjustments to the image.
Basic: Automatically focuses the image; moderately adjusts image sharpness.
b. To print the photo in black and white, click Grayscale from the Color pop-up menu, and
then select one of the following options:
High Quality: Uses all the available colors to print your photo in grayscale. This creates
smooth and natural shades of gray.
7. Select any other print settings that you want, and then click Print to begin printing.

Print photos from a memory device

You can connect a USB flash drive (such as a keychain drive or portable hard drive) to the USB port on the front of the printer.
For more information about using memory devices, see
CAUTION: Attempting to remove a memory device while it is being accessed can damage files on the memory device. You can safely remove a memory card only when the status light is not blinking.
To print selected photos
NOTE: This function is only available if the memory device does not contain Digital Print Order Format (DPOF) content.
1. Insert your memory device into the appropriate slot on the printer. The Photo screen appears on the control panel display.
2. Touch View & Print. The photos are displayed.
3. Follow the instructions on the control panel display to select, edit, or print the photos.
Insert a memory device on page 19.
34 Chapter 2 Print ENWW

Print on special and custom-sized paper

If your application supports custom-sized paper, set the size in the application before printing the document. If not, set the size in the printer driver. You might need to reformat existing documents to print them correctly on custom-sized paper.
Use only custom-sized paper that is supported by the printer. For more information, see specifications on page 168.
NOTE: Defining custom-sized paper sizes is only available in the HP printing software in Mac OS X.

Print on special or custom-sized paper (Mac OS X)

Set up custom sizes (Mac OS X)

Print on special or custom-sized paper (Mac OS X)
NOTE: Before you can print on custom-sized paper, you must set up the custom sizes in the HP software provided with the printer. For instructions, see on page 35.
1. Load the appropriate paper in the tray. For more information, see Load paper on page 16.
2. From the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected in the Format For pop-up menu.
If you do not see print options in the Print dialog, do the following:
Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.
OS X Lion: Click Show Details.
Set up custom sizes (Mac OS X)
Paper
4. Select a paper size from the pop-up menu.
If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When you are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.
5. Click Paper Handling from the pop-up menu.
6. Under Destination Paper Size, click Scale to fit paper size, and then select the custom size.
7. Select any other print settings that you want, and then click Print to begin printing.
Set up custom sizes (Mac OS X)
1. Load paper in the tray. For more information, see Load paper on page 16.
2. From the File menu in your software application, click Page Setup, and then make sure the printer you want to use is selected in the Format For pop-up menu.
- OR -
From the File menu in your software application, click Print, and then make sure the printer you want to use is selected.
ENWW Print on special and custom-sized paper 35
3. Select Manage Custom Sizes in the Paper Size pop-up menu.
NOTE: If you do not see these options in the Print dialog, click the disclosure triangle next to the Printer pop-up menu or click Show Details.
4. Click the + on the left side of the screen, double-click Untitled, and type a name for the new custom size.
5. In the Width and Height boxes, type the dimensions, and then set the margins, if you want to customize them.
6. Click OK.
36 Chapter 2 Print ENWW

Print borderless documents or photos

Borderless printing lets you print to the edges of certain photo media types and a range of standard media sizes.
Before printing, open the file and make sure the size of the document or image matches the size of the media loaded in the printer.
NOTE: Borderless printing is only available in some applications.
Follow the instructions for your operating system.

Print borderless documents or photos (Windows)

Print borderless documents or photos (Mac OS X)

Print borderless documents or photos (Windows)
1. Load paper in the tray. For more information, see Load paper on page 16.
2. On the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
4. To change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.
5. Click the Paper/Quality tab, and then click the Advanced button.
6. In the Borderless Printing option, click Print Borderless, and then click the OK button.
7. In the Media drop-down list, select the appropriate paper type.
8. Click OK, and then click Print or OK to begin printing.
Print borderless documents or photos (Mac OS X)
1. Load paper in the tray. For more information, see Load paper on page 16.
2. From the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
If you do not see print options in the Print dialog, do the following.
Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.
OS X Lion: Click Show Details.
4. Select a paper size from the pop-up menu.
If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When you are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.
5. Click Paper Type/Quality from the pop-up menu, and then select the following settings:
ENWW Print borderless documents or photos 37
Paper Type: The appropriate paper type
Quality: Best or Maximum dpi
NOTE: If you do not see these options, click the disclosure triangle next to the Printer pop-up menu or click Show Details.
6. Make sure the Print Borderless check box is selected.
7. If necessary, click the disclosure triangle beside Color Options and select the appropriate Photo Fix options:
Off: Applies no automatic adjustments to the image.
Basic: Automatically focuses the image; moderately adjusts image sharpness.
8. Select any other print settings that you want, and then click Print to begin printing.
38 Chapter 2 Print ENWW

Print on both sides (duplexing)

You can print on both sides of a sheet of media automatically by using the automatic two-sided printing accessory (duplexer).
NOTE: Two-sided printing requires an automatic two-sided printing accessory (duplexer) to be installed on the printer.
NOTE: You can perform manual duplexing by first printing only the odd pages, flipping the pages over, and then printing only the even pages.
TIP: If the top and bottom margins in your document are smaller than 16 mm (0.63 inches), the document might not print out correct.

Perform two-sided printing (Windows)

Perform two-sided printing (Mac OS X)

Perform two-sided printing (Windows)
1. Load the appropriate media. For more information, see Load paper on page 16.
2. Make sure the duplexer is installed correctly. For more information, see two-sided printing accessory (duplexer) on page 20.
3. With a document open, click Print on the File menu, and then under the Print on Both Sides options on the Layout tab, select either Flip on Long Edge or Flip on Short Edge.
4. Change any other settings, and then click OK.
5. Print your document.
Perform two-sided printing (Mac OS X)
1. Load the appropriate media. For more information, see Load paper on page 16.
2. Make sure the duplexer is installed correctly. For more information, see two-sided printing accessory (duplexer) on page 20.
3. From the File menu in your software application, click Print.
4. Make sure the printer you want to use is selected in the Format For pop-up menu.
If you do not see print options in the Print dialog, do the following:
Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.
OS X Lion: Click Show Details.
Install the automatic
Install the automatic
5. Select a paper size from the pop-up menu.
If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When you are done selecting the paper size, click OK to close Page Setup and return to the Print dialog.
6. Click the Layout pop-up menu, and then select the appropriate binding options for the document from the Two-Sided pop-up menu.
7. Select any other print settings that you want, and then click Print to begin printing.
ENWW Print on both sides (duplexing) 39

Tips for print success

For good printing experience, HP ink cartridges should be correctly installed, have sufficient ink, and working properly; and paper should be properly loaded with correct print settings.
Ink tips
If the print quality is not acceptable, see
information.
Use original HP ink cartridges.
Install both the black and color cartridges correctly.
For more information, see
Check the estimated ink levels in the cartridges to make sure there is sufficient ink.
For more information, see
Always turn off the printer with
Paper loading tips
For more information, also see
Load a stack of paper (not just one page). All the paper in the stack should be of the same size
and type to avoid a paper jam.
Load paper with the print-side down in the main tray.
Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.
Adjust the paper-width guides in the input tray to fit snugly against all paper. Make sure the
guides do not bend the paper in the tray.
Print quality troubleshooting on page 106 for more
Replace the ink cartridges on page 92.
Check the estimated ink levels on page 90.
(the Power button) to allow the printer to protect the nozzles.
Load paper on page 16.
Printer settings tips (Windows)
To change default print settings, click Set Preferences under Print, Scan & Fax in the HP printer
software.
For more information to open the printer software, see on page 25.
To select the number of pages to print per sheet, on the Layout tab of the printer driver, select
the appropriate option from the Pages per Sheet drop-down list.
If you want to change the page orientation, set it in your application interface.
To view more printing settings, on the Layout or Paper/Quality tab of the printer driver, click the
Advanced button to open the Advanced Options dialog box.
40 Chapter 2 Print ENWW
Open the HP printer software (Windows)
Print in Grayscale: Allows you to print a black and white document using the black ink only.
Select Black Ink Only, and then click the OK button.
Pages per Sheet Layout: Helps you specify the order of the pages if you print document in
more than two pages per sheet.
NOTE: The preview on the Layout tab cannot reflect what you select from the Pages per Sheet Layout drop-down list.
Borderless Printing: Select this feature to print photos without border. Not all paper types
support this feature. You will see an alert icon beside the option if the selected paper type in the Media drop-down list does not support it.
Preserve Layout: This feature only works with the duplex printing. If the image is larger than
the printable area, select this feature to scale the page content to be within the smaller margins so that extra pages are not created.
HP Real Life Technologies: This feature smooths and sharpens images and graphics for
improved print quality.
Booklet: Allows you to print multiple-page document as a booklet. It places two pages on
each side of a sheet that can then be folded into a booklet in half size of the paper. Select a binding method from the drop-down list, and then click OK.
Booklet-LeftBinding: The binding side after folded into a booklet appears at the left
side. Select the option if your reading habit is from left to right.
Booklet-RightBinding: The binding side after folded into a booklet appears at the right
side. Select the option if your reading habit is from right to left.
NOTE: The preview on the Layout tab cannot reflect what you select from the Booklet drop-down list.
Page Borders: Allows you to add the borders to the pages if you print the document with
two or more pages per sheet.
NOTE: The preview on the Layout tab cannot reflect what you select from the Page Borders drop-down list.
You can use printing shortcut to save setting time. A printing shortcut stores the setting values
that are appropriate for a particular kind of job, so that you can set all the options with a single click. To use it, go to the Printing Shortcut tab, select one printing shortcut, and then click OK.
To add a new printing shortcut, after making settings on the Layout or Paper/Quality tab, click the Printing Shortcut tab, click Save As and enter a name, and then click OK.
To delete a printing shortcut, select it, and then click Delete.
NOTE: You cannot delete the default printing shortcuts.
ENWW Tips for print success 41
Printer settings tips (OS X)
On the Print dialog, use the Paper Size pop-up menu to select the size of paper loaded in the
printer.
On the Print dialog, choose the Paper Type/Quality pop-up menu and select the appropriate
paper type and quality.
To print a black and white document using only black ink, choose the Paper Type/Quality from
the pop-up menu and choose Grayscale from the Color pop-up menu.
Notes
Original HP ink cartridges are designed and tested with HP printers and papers to help you
easily produce great results, time after time.
NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP supply will not be covered under warranty.
If you believe you purchased original HP ink cartridges, go to:
www.hp.com/go/anticounterfeit
Ink level warnings and indicators provide estimates for planning purposes only.
NOTE: When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the cartridges until print quality becomes unacceptable.
Software settings selected in the print driver only apply to printing, they do not apply to copying
or scanning.
You can print your document on both sides of the paper.
42 Chapter 2 Print ENWW
3Scan
You can scan documents, photos, and other originals and send them to a variety of desitinations, such as a folder on a computer.
When scanning documents, you can use the HP software to scan documents into a format that you can search, copy, paste, and edit.
NOTE: Some scan functions are only available after you install the HP recommended software.
TIP: If you have problems scanning documents, see Solve scan problems on page 116.
This section contains the following topics:
Scan an original
Scan using Webscan
Scanning documents as editable text
ENWW 43

Scan an original

This section contains the following topics:
NOTE: The printer must be connected to the computer and be turned on.
NOTE: Before scanning, make sure the HP software is installed, and on Windows computers, make sure the scan feature is turned on.
NOTE: If you are scanning a borderless original, load the original on the scanner glass, not the ADF.
NOTE: TIFF black and PDF black are not supported for B-size scan.
The minimum top and bottom margins for your large original must match or exceed 5 mm (0.2 inch).

Scan to a computer

Scan to a memory device
Scan to Email
Scan to a computer
This section contains the following topics:
Scan an original to a computer from the printer control panel
Scan an original to a computer from HP printer software
Scan an original to a computer from the printer control panel
1. Load your original print-side down in the left-rear corner of the scanner glass or in the ADF.
For more information, see in the automatic document feeder (ADF) on page 15.
2. Touch Scan, and then select Computer.
3. Make changes to scan options, if needed.
4. Touch Start Scan.
Load an original on the scanner glass on page 14 or Load an original
Scan an original to a computer from HP printer software
NOTE: You can also use the HP printer software to scan documents into editable text. For more information, see
Scanning documents as editable text on page 48.
44 Chapter 3 Scan ENWW
Windows
1. Load your original print-side down in the left-rear corner of the scanner glass or print-side up in the ADF.
For more information, see in the automatic document feeder (ADF) on page 15.
2. Open the HP printer software. For more information, see (Windows) on page 25. In the window that appears, select Print, Scan & Fax or Print & Scan, and then select Scan a Document or Photo under Scan.
3. If necessary, make changes to the scan settings.
4. Click Scan and select a scan shortcut.
Mac OS X
1. Load the original print-side down in the left-rear corner of the scanner glass or print-side up in the ADF.
For more information, see in the automatic document feeder (ADF) on page 15.
2. From the computer desktop, double-click HP Scan in the Applications/Hewlett-Packard folder.
3. If necessary, make changes to the scan settings.
4. Click Continue and follow the on-screen instructions to complete the scan.

Scan to a memory device

Load an original on the scanner glass on page 14 or Load an original
Open the HP printer software
Load an original on the scanner glass on page 14 or Load an original
You can scan directly to a memory device, such as a USB flash drive, from the printer control panel without using a computer or the HP software provided with the printer.
NOTE: You can also use the HP printer software to scan documents into editable text. For more information, see
To scan an original to a memory device from the printer control panel
Use these steps to scan an original to a memory card.
1. Load your original print-side down in the left-rear corner of the scanner glass or print-side up in the ADF.
For more information, see in the automatic document feeder (ADF) on page 15.
2. Insert a memory device. For more information, see
3. Touch Scan, and then select Memory Device.
4. Make changes to scan options, if needed.
5. Touch Start Scan.
Scanning documents as editable text on page 48.
Load an original on the scanner glass on page 14 or Load an original
Insert a memory device on page 19.
ENWW Scan an original 45

Scan to Email

1. Load your original print-side down on the left-rear corner of the scanner glass or print-side up in the ADF.
For more information, see in the automatic document feeder (ADF) on page 15.
2. Touch Scan, and then touch Email.
3. On the control panel display, select the name that corresponds to the Outgoing Email Profile you want to use.
4. If prompted, enter the PIN.
5. Select the TO email address (the email recipient) or enter an email address.
6. Enter or change the SUBJECT for the email message.
7. Change any scan settings, and then touch Start Scan.
NOTE: The connection might take some time, depending on network traffic and connection speed.
Load an original on the scanner glass on page 14 or Load an original
46 Chapter 3 Scan ENWW

Scan using Webscan

Webscan is a feature of the embedded web server that lets you scan photos and documents from your printer to your computer using a web browser. This feature is available even if you did not install the printer software on your computer.
NOTE: If you are unable to open Webscan in the EWS, your network administrator might have turned it off. For more information, contact your network administrator or the person who set up your network.
For more information, see Embedded web server on page 249.
To scan using Webscan
1. Load your original print-side down on the left-rear corner of the scanner glass or print-side up in the ADF.
For more information, see in the automatic document feeder (ADF) on page 15.
2. Open the embedded web server. For more information, see on page 249.
3. Click the Scan tab, click Webscan in the left pane, change any settings, and then click Start Scan.
TIP: To scan documents as editable text, you must install the HP software included with the printer. For more information, see
Load an original on the scanner glass on page 14 or Load an original
Embedded web server
Scanning documents as editable text on page 48.
ENWW Scan using Webscan 47

Scanning documents as editable text

When scanning documents, you can use the HP software to scan documents into a format that you can search, copy, paste, and edit. This allows you to edit letters, newspaper clippings, and many other documents.
This section contains the following topics:

To scan documents as editable text

Guidelines for scanning documents as editable text
To scan documents as editable text
Use the following guidelines for scanning documents as editable text.
Follow the instructions for your operating system.
Windows
1. Load your original print-side down in the left-rear corner of the glass or print-side up in the ADF.
Mac OS X
For more information, see
Load an original on the scanner glass on page 14 or Load an original
in the automatic document feeder (ADF) on page 15.
2. Open the HP printer software. For more information, see
Open the HP printer software (Windows) on page 25. In the window that appears, select Print, Scan & Fax Print & Scan, and then select Scan a Document or Photo under Scan.
3. Select the type of editable text you want to use in the scan:
I want to... Follow these steps
Extract just the text, without any of the formatting of the original
Extract the text, as well as some of the formatting of the original
Extract the text and make it searchable in PDF readers Select the Save as PDF shortcut from the list, and then
Select the Save as Editable Text (OCR) shortcut from the list, and then select Text (.txt) from the File Type drop­down menu.
Select the Save as Editable Text (OCR) shortcut from the list, and then select Rich Text (.rtf) from the File Type drop-down menu.
select Searchable PDF (.pdf) from the File Type drop­down menu.
4. To start the scan, click Scan, and then follow the on-screen instructions.
1. Load your original print-side down in the left-rear corner of the glass or print-side up in the ADF.
For more information, see
Load an original on the scanner glass on page 14 or Load an original
in the automatic document feeder (ADF) on page 15.
2. From the computer desktop, double-click HP Scan in the Applications/Hewlett-Packard folder.
3. To start the scan, click Scan.
4. Follow the on-screen instructions to complete the scan.
48 Chapter 3 Scan ENWW
5. After the scan is complete, click the File in the application menu bar, and then click Save.
6. Select the type of editable text you want to use in the scan:
I want to... Follow these steps
Extract just the text, without any of the formatting of the original
Extract the text, as well as some of the formatting of the original
Extract the text and make it searchable in PDF readers Select Searchable PDF from the Format pop-up menu.
Select TXT from the Format pop-up menu.
Select RTF from the Format pop-up menu.
7. Click Save.

Guidelines for scanning documents as editable text

To ensure that the software can convert your documents successfully, do the following:
Make sure the scanner glass or ADF window is clean.
When the printer scans the document, smudges or dust on the scanner glass or ADF window can be scanned, as well, and can prevent the software from converting the document to editable text.
Make sure the document is loaded correctly.
When scanning documents as editable text from the ADF, the original must be loaded into the ADF with the top forward and face up. When scanning from the scanner glass, the original must be loaded with the top facing the right edge of the scanner glass.
Also, make sure the document is not skewed. For more information, see scanner glass on page 14 or Load an original in the automatic document feeder (ADF) on page 15.
Load an original on the
Make sure the text on the document is clear.
To successfully convert the document to editable text, the original must be clear and of high quality. The following conditions can cause the software to not convert the document successfully:
The text on the original is faint or wrinkled.
The text is too small.
The structure of the document is too complex.
The text is tightly spaced. For example, if the text that the software converts has missing or
combined characters, "rn" might appear as "m."
The text is on a colored background. Colored backgrounds can cause images in the
foreground to blend too much.
Choose the correct profile.
ENWW Scanning documents as editable text 49
Be sure to select a shortcut or preset that allows scanning as editable text. These options use scan settings designed to maximize the quality of your OCR scan. In Windows, use the Editable Text (OCR) or Save as PDF shortcuts. In Mac OS X, use the Documents preset.
Save your file in the correct format.
If you want to extract just the text from the document, without any of the formatting of the original, select a plain text format (such as Text (.txt) or TXT). If you want to extract the text, as well as some of the formatting of the original, select Rich Text Format (such as Rich Text (.rtf) or RTF) or searchable PDF format (Searchable PDF (.pdf) or Searchable PDF).
50 Chapter 3 Scan ENWW
4Copy
You can produce high-quality color and grayscale copies on a variety of paper types and sizes.
NOTE: If you are copying a document when a fax arrives, the fax is stored in the printer's memory until the copying finishes. As a result, the number of fax pages that can be stored in memory might be reduced.
This section contains the following topics:
Copy documents
Change copy settings
Save copy settings
ENWW 51

Copy documents

NOTE: The minimum top and bottom margins for your large original must match or exceed 5 mm (0.2 inch).
You can make quality copies from the printer control panel.
To copy documents
1. Make sure you have paper loaded in the main tray. For more information, see on page 16.
2. Place your original face down on the scanner glass or face up in the ADF. For more information,
Load an original on the scanner glass on page 14 or Load an original in the automatic
see document feeder (ADF) on page 15.
NOTE: If you are copying a photo, place the photo on the scanner glass face down, as shown on the icon on the edge of the scanner glass.
3. Touch Copy.
4. Change any additional settings. For more information, see
5. To start the copy job, touch Black or Color.
NOTE: If you have a color original, selecting Black produces a black-and-white copy of the color original, while selecting Color produces a full-color copy of the color original.
Change copy settings on page 53.
Load paper
52 Chapter 4 Copy ENWW

Change copy settings

You can customize copy jobs using the various settings available from the printer control panel, including the following:
Number of copies
Copy paper size
Copy paper type
Two-sided printing (if the depluexer is installed)
ID copy
Copy speed or quality
Lighter/Darker settings
Resizing originals to fit on different paper sizes
Copy collation
Shifting the copy margin
Copy enhancements
Cropping the copy with the paper layout
Copy preview
Set as New Defaults
You can use these settings for single copy jobs.
To change copy settings for a single job
1. Touch Copy.
2. Select the copy function settings you want to change.
3. Touch Black or Color.
ENWW Change copy settings 53

Save copy settings

You can save settings to be used as defaults for future jobs.
To save the current settings as defaults for future jobs
1. Touch Copy.
2. Change the number of copies, and then touch Settings.
3. Make any changes to the settings, and then touch Set As New Defaults.
4. Touch Yes, and then touch Done.
54 Chapter 4 Copy ENWW
5Fax
You can use the printer to send and receive faxes, including color faxes. You can schedule faxes to be sent at a later time and set up speed-dials to send faxes quickly and easily to frequently used numbers. From the printer control panel, you can also set a number of fax options, such as resolution and the contrast between lightness and darkness on the faxes you send.
NOTE: Before you begin faxing, make sure you have set up the printer correctly for faxing. You might have already done this as part of the initial setup, by using either the control panel or the HP software provided with the printer. You can verify the fax is set up correctly by running the fax setup test from the control panel. For more information on the fax test, see
NOTE: The printer does not support B-size fax.
This section contains the following topics:
Send a fax
Test fax setup on page 231.
Receive a fax
Set up speed-dial entries
Change fax settings
Fax and digital phone services
Fax over Internet Protocol
Use reports
ENWW 55

Send a fax

You can send a fax in a variety of ways. Using the printer control panel, you can send a black-and­white or color fax. You can also send a fax manually from an attached phone. This allows you to speak with the recipient before sending the fax.
This section contains the following topics:

Send a standard fax

Send a standard fax from the computer
Send a fax manually from a phone
Send a fax using monitor dialing
Send a fax from memory
Schedule a fax to send later
Send a fax to multiple recipients
Send a fax in Error Correction Mode
Send a standard fax
You can easily send a single- or multiple-page black-and-white or color fax by using the printer control panel.
NOTE: If you need printed confirmation that your faxes were successfully sent, enable fax confirmation before sending any faxes.
TIP: You can also send a fax manually from a phone or by using monitor dialing. These features allow you to control the pace of your dialing. They are also useful when you want to use a calling card to charge the call and you have to respond to tone prompts while dialing.
To send a standard fax from the printer control panel
1. Load your original print-side down in the left-rear corner of the scanner glass or print-side up in the ADF.
For more information, see in the automatic document feeder (ADF) on page 15.
2. Touch Fax.
3. Enter the fax number by using the keypad.
TIP: To add a pause in the fax number you are entering, touch * repeatedly, until a dash (-) appears on the display.
4. Touch Black or Color.
If the printer detects an original loaded in the automatic document feeder, it sends the document to the number you entered.
Load an original on the scanner glass on page 14 or Load an original
TIP: If the recipient reports issues with the quality of the fax you sent, you can try changing the resolution or contrast of your fax.
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Send a standard fax from the computer

You can send a document on your computer as a fax, without printing a copy and faxing it from the printer.
NOTE: Faxes sent from your computer by this method use the printer's fax connection, not your Internet connection or computer modem. Therefore, make sure the printer is connected to a working telephone line and that the fax function is set up and functioning correctly.
To use this feature, you must install the printer software using the installation program provided on the HP software CD provided with the printer.
Windows
1. Open the document on your computer that you want to fax.
2. On the File menu in your software application, click Print.
3. From the Name list, select the printer that has “Fax” in the name.
4. To change settings (such as selecting to send the document as a black fax or a color fax), click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.
5. After you have changed any settings, click OK.
6. Click Print or OK.
7. Enter the fax number and other information for the recipient, change any further settings for the fax, and then click Send Fax. The printer begins dialing the fax number and faxing the document.
Mac OS X
1. Open the document on your computer that you want to fax.
2. Double-click HP Scan in the Applications/Hewlett-Packard folder.
3. Select the printer that has “(Fax)” in the name.
4. Select Fax Recipients from the pop-up menu below the Orientation setting.
NOTE: If you cannot find the pop-up menu, do tthe following:
Mac OS X v10.6: Click the blue disclosure triangle next to the Printer selection.
OS X 10.7: Click Show Details.
5. Enter the fax number and other information in the boxes provided, and then click Add to Recipients.
6. Select the Fax Mode and any other fax options you want, and then click Send Fax Now to begin dialing the fax number and faxing the document.

Send a fax manually from a phone

Sending a fax manually allows you to make a phone call and talk with the recipient before you send the fax. This is useful if you want to inform the recipient that you are going to send them a fax before sending it. When you send a fax manually, you can hear the dial tones, telephone prompts, or other
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sounds through the handset on your telephone. This makes it easy for you to use a calling card to send your fax.
Depending on how the recipient has their fax machine set up, the recipient might answer the phone, or the fax machine might take the call. If a person answers the phone, you can speak with the recipient before sending the fax. If a fax machine answers the call, you can send the fax directly to the fax machine when you hear the fax tones from the receiving fax machine.
To send a fax manually from an extension phone
1. Load your original print-side down in the left-rear corner of the scanner glass or print-side up in the ADF.
For more information, see in the automatic document feeder (ADF) on page 15.
2. Touch Fax.
3. Dial the number by using the keypad on the phone that is connected to the printer.
NOTE: Do not use the keypad on the control panel of the printer when manually sending a fax. You must use the keypad on your phone to dial the recipient's number.
4. If the recipient answers the telephone, you can engage in a conversation before sending your fax.
NOTE: If a fax machine answers the call, you will hear fax tones from the receiving fax machine. Proceed to the next step to transmit the fax.
5. When you are ready to send the fax, touch Black or Color.
NOTE: If prompted, select Send Fax.
If you were speaking with the recipient before sending the fax, inform the recipient that they should press Start on their fax machine after they hear fax tones.
The telephone line is silent while the fax is transmitting. At this point, you can hang up the telephone. If you want to continue speaking with the recipient, remain on the line until the fax transmission is complete.
Load an original on the scanner glass on page 14 or Load an original

Send a fax using monitor dialing

Monitor dialing allows you to dial a number from the printer control panel as you would dial a regular telephone. When you send a fax using monitor dialing, you can hear the dial tones, telephone prompts, or other sounds through the speakers on the printer. This enables you to respond to prompts while dialing, as well as control the pace of your dialing.
TIP: If you are using a calling card and do not enter your PIN fast enough, the printer might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, you can create a speed dial entry to store the PIN for your calling card. For more information, see
NOTE: Make sure the volume is turned on to hear a dial tone.
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Set up speed-dial entries on page 70.
To send a fax using monitor dialing from the printer control panel
1. Load your originals. For additional information, see on page 14 or Load an original in the automatic document feeder (ADF) on page 15.
2. Touch Fax, and then touch Black or Color.
If the printer detects an original loaded in the automatic document feeder, you hear a dial tone.
3. When you hear the dial tone, enter the number by using the keypad on the printer control panel.
4. Follow any prompts that might occur.
TIP: If you are using a calling card to send a fax and you have your calling card PIN stored as a speed dial, when prompted to enter your PIN, touch entry where you have your PIN stored.
Your fax is sent when the receiving fax machine answers.

Send a fax from memory

You can scan a black-and-white fax into memory and then send the fax from memory. This feature is useful if the fax number you are trying to reach is busy or temporarily unavailable. The printer scans the originals into memory and sends them once it is able to connect to the receiving fax machine. After the printer scans the pages into memory, you can immediately remove the originals from the document feeder tray or scanner glass.
NOTE: You can only send a black-and-white fax from memory.
Load an original on the scanner glass
(Speed dial) to select the speed dial
To send a fax from memory
1. Load your originals. For additional information, see feeder (ADF) on page 15.
2. Touch Fax, and then touch Settings.
3. Touch Scan and Fax.
4.
Enter the fax number by using the keypad, touch
(Call history) to select a previously dialed or received number.
5. Touch Start Fax.
The printer scans the originals into memory and sends the fax when the receiving fax machine is available.

Schedule a fax to send later

You can schedule a black-and-white fax to be sent within the next 24 hours. This enables you to send a black-and-white fax late in the evening, when phone lines are not as busy or phone rates are lower, for example. The printer automatically sends your fax at the specified time.
You can only schedule one fax to be sent at a time. You can continue to send faxes normally, however, while a fax is scheduled.
Load an original in the automatic document
(Speed dial) to select a speed dial, or touch
NOTE: You can only send scheduled faxes in black-and-white.
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To schedule a fax from the printer control panel
1. Load your originals in the ADF. For additional information, see document feeder (ADF) on page 15.
2. Touch Fax, and then touch Settings.
3. Touch Send Fax Later.
4. Touch
5.
Enter the fax number by using the keypad, touch
6. Touch Start Fax.
The printer scans all pages and the scheduled time appears on the display. The fax is sent at the scheduled time.
To cancel a scheduled fax
1. Touch Fax, touch Settings, and then touch Send Fax Later.
2. Touch Cancel Scheduled Fax, and then touch OK.
(Up arrow) and (Down arrow) to enter the send time, and then select Done.
(Call history) to select a previously dialed or received number.

Send a fax to multiple recipients

You can send a fax to multiple recipients at once by grouping individual speed dial entries into group speed dial entries.
Load an original in the automatic
(Speed dial) to select a speed dial, or touch
To send a fax to multiple recipients using group speed dial
1. Load your originals. For additional information, see feeder (ADF) on page 15.
2.
Touch Fax, touch
3. Touch Black.
If the printer detects an original loaded in the automatic document feeder, it sends the document to each number in the group speed dial entry.
NOTE: You can only use group speed dial entries to send faxes in black and white, because of memory limitations. The printer scans the fax into memory then dials the first number. When a connection is made, it sends the fax and dials the next number. If a number is busy or not answering, the printer follows the settings for Busy Redial and No Answer Redial. If a connection cannot be made, the next number is dialed and an error report is generated.
(Speed dial), and then select the recipient group.

Send a fax in Error Correction Mode

Error Correction Mode (ECM) prevents loss of data due to poor phone lines by detecting errors that occur during transmission and automatically requesting retransmission of the erroneous portion. Phone charges are unaffected, or might even be reduced, on good phone lines. On poor phone lines, ECM increases sending time and phone charges, but sends the data much more reliably. The default setting is On. Turn ECM off only if it increases phone charges substantially, and if you can accept poorer quality in exchange for reduced charges.
Load an original in the automatic document
Before turning the ECM setting off, consider the following. If you turn ECM off:
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The quality and transmission speed of faxes you send and receive are affected.
The Fax Speed is automatically set to Medium.
You can no longer send or receive faxes in color.
To change the ECM setting from the control panel
1. From the printer control panel, touch
(Right arrow), and then touch Setup.
2. Touch Fax Setup, and then select Advanced Fax Setup.
3. Select Error Correction Mode.
4. Select On or Off.
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Receive a fax

You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the printer automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.)
If you receive a Legal-size or larger fax and the printer is not currently set to use Legal-size paper, the printer reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the printer prints the fax on two pages.
NOTE: If you are copying a document when a fax arrives, the fax is stored in the printer memory until the copying finishes. This can reduce the number of fax pages stored in memory.

Receive a fax manually

Set up backup fax
Reprint received faxes from memory
Poll to receive a fax
Forward faxes to another number
Set the paper size for received faxes
Set automatic reduction for incoming faxes
Block unwanted fax numbers
Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac)
Receive a fax manually
When you are on the phone, the person you are speaking with can send you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax.
NOTE: You can pick up the handset to talk or listen for fax tones.
You can receive faxes manually from a phone that is:
Directly connected to the printer (on the 2-EXT port)
On the same phone line, but not directly connected to the printer
To receive a fax manually
1. Make sure the printer is turned on and you have paper loaded in the main tray.
2. Remove any originals from the document feeder tray.
3. Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the printer answers. Or, turn off the Auto Answer setting so that the printer does not automatically answer incoming calls.
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4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine.
5. When you hear fax tones from a sending fax machine, do the following:
a. Touch Fax, and then select Black or Color.
b. After the printer begins to receive the fax, you can hang up the phone or remain on the line.
The phone line is silent during fax transmission.

Set up backup fax

Depending on your preference and security requirements, you can set up the printer to store all the faxes it receives, only the faxes it receives while the printer is in an error condition, or none of the faxes it receives.
To set backup fax from the printer control panel
1. Touch
(Right arrow), and then select Setup.
2. Touch Fax Setup, and then select Advanced Fax Setup.
3. Touch Backup Fax Reception.
4. Touch the required setting.
On The default setting. When Backup fax is On, the printer stores all received faxes in memory.
This enables you to reprint up to 30 of the most recently printed faxes if they are still saved in memory.
NOTE: When printer memory is low, it overwrites the oldest, printed faxes as it receives new faxes. If the memory becomes full of unprinted faxes, the printer stops answering incoming fax calls.
NOTE: If you receive a fax that is too large, such as a very detailed color photo, it might not be stored in memory due to memory limitations.
On Error Only Causes the printer to store faxes in memory only if an error condition exists that prevents the
printer from printing the faxes (for example, if the printer runs out of paper). The printer continues to store incoming faxes as long as there is memory available. (If the memory becomes full, the printer stops answering incoming fax calls.) When the error condition is resolved, the faxes stored in memory print automatically, and then they are deleted from memory.
Off Faxes are never stored in memory. For example, you might want to turn off Backup fax for
security purposes. If an error condition occurs that prevents the printer from printing (for example, the printer runs out of paper), the printer stops answering incoming fax calls.

Reprint received faxes from memory

If you set the Backup fax mode to On, the received faxes are stored in memory, whether the printer has an error condition or not.
NOTE: After the memory becomes full, the oldest, printed faxes are overwritten as new faxes are received. If all the stored faxes are unprinted, the printer does not receive any fax calls until you print or delete the faxes from memory. You might also want to delete the faxes in memory for security or privacy purposes.
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Depending on the sizes of the faxes in memory, you can reprint up to eight of the most recently printed faxes, if they are still in memory. For example, you might need to reprint your faxes if you lost the copy of your last printout.
To reprint faxes in memory from the printer control panel
1. Make sure you have paper loaded in the main tray. For more information, see on page 16.
2. Touch
3. Touch Fax Setup, touch Fax Tools, and then select Reprint Faxes in Memory.
The faxes are printed in the reverse order from which they were received with the most recently received fax printed first, and so on.
4. If you want to stop reprinting the faxes in memory, touch the
(Right arrow), and then touch Setup.

Poll to receive a fax

Polling allows the printer to ask another fax machine to send a fax that it has in its queue. When you use the Poll to Receive feature, the printer calls the designated fax machine and requests the fax from it. The designated fax machine must be set for polling and have a fax ready to send.
NOTE: The printer does not support polling pass codes. Polling pass codes are a security feature that require the receiving fax machine to provide a pass code to the printer it is polling in order to receive the fax. Make sure the printer you are polling does not have a pass code set up (or has not changed the default pass code) or the printer cannot receive the fax.
To set up poll to receive a fax from the printer control panel
1. Touch Fax, and then touch Settings.
Load paper
(Cancel button).
2. Touch Poll to Receive.
3. Enter the fax number of the other fax machine.
4. Touch Start Fax.

Forward faxes to another number

You can set up the printer to forward your faxes to another fax number. If fax forwarding function is enbabled, your printer can receive and forward the black-and-white faxes only.
Send a test fax to make sure the fax machine is able to receive your forwarded faxes.
To forward faxes from the printer control panel
1. Touch
2. Touch Fax Setup, and then select Advanced Fax Setup.
3. Touch Fax Forwarding.
(Right arrow), and then touch Setup.
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4. Touch On (Print and Forward) to print and forward the fax, or select On (Forward) to forward the fax.
NOTE: If the printer is not able to forward the fax to the designated fax machine (for example, if it is not turned on), the printer prints the fax. If you set up the printer to print error reports for received faxes, it also prints an error report.
5. At the prompt, enter the number of the fax machine intended to receive the forwarded faxes, and then touch Done. Enter the required information for each of the following prompts: start date, start time, end date, and end time.
6. Fax forwarding is activated. Touch OK to confirm.
If the printer loses power when fax forwarding is set up, it saves the fax forwarding setting and phone number. When the power is restored to the printer, the fax forwarding setting is still On.
NOTE: You can cancel fax forwarding by selecting Off from the Fax Forwarding menu.

Set the paper size for received faxes

You can select the paper size for received faxes. The paper size you select should match what is loaded in your main tray. Faxes can be printed on Letter, A4, or Legal paper only.
NOTE: If an incorrect paper size is loaded in the main tray when you receive a fax, the fax does not print and an error message appears on the display. Load Letter, A4, or Legal paper, and then touch OK to print the fax.
To set the paper size for received faxes from the printer control panel
1. Touch
2. Touch Fax Setup, and then select Basic Fax Setup.
3. Touch Fax Paper Size, and then select an option.
(Right arrow), and then touch Setup.

Set automatic reduction for incoming faxes

The Automatic Reduction setting determines what the printer does if it receives a fax that is too large for the default paper size. This setting is turned on by default, so the image of the incoming fax is reduced to fit on one page, if possible. If this feature is turned off, information that does not fit on the first page is printed on a second page. Automatic Reduction is useful when you receive a Legal-size fax and Letter-size paper is loaded in the main tray.
To set automatic reduction from the printer control panel
1. Touch
2. Touch Fax Setup, and then select Advanced Fax Setup.
3. Touch Automatic Reduction, and then select On or Off.
(Right arrow), and then touch Setup.

Block unwanted fax numbers

If you subscribe to a caller ID service through your phone provider, you can block specific fax numbers so the printer does not print faxes received from those numbers. When an incoming fax call is received, the printer compares the number to the list of junk fax numbers to determine if the call
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should be blocked. If the number matches a number in the blocked fax numbers list, the fax is not printed. (The maximum number of fax numbers you can block varies by model.)
NOTE: This feature is not supported in all countries/regions. If it is not supported in your country/ region, Junk Fax Blocker does not appear in the Fax Options or Fax Settings menu.
NOTE: If no phone numbers are added in the Caller ID list, it is assumed that you are not subscribed to a Caller ID service.
Add numbers to the junk fax list
Remove numbers from the junk fax list
Print a Junk Fax Report
Add numbers to the junk fax list
You can block specific numbers by adding them to the junk fax list.
To add a number to the junk fax list
1. Touch
2. Touch Fax Setup, and then select Basic Fax Setup.
3. Touch Junk Fax Blocker.
4. A message appears stating that Caller ID is required to block junk faxes. Touch OK to continue.
5. Touch Add Numbers.
6. To select a fax number to block from the caller ID list, touch Select from Caller ID History.
- or -
To manually enter a fax number to block, touch Enter new number.
7. After entering a fax number to block, touch Done.
NOTE: Make sure you enter the fax number as it appears on the control panel display, and not the fax number that appears on the fax header of the received fax, as these numbers can be different.
(Right arrow), and then touch Setup.
Remove numbers from the junk fax list
If you no longer want to block a fax number, you can remove a number from your junk fax list.
To remove numbers from the list of junk fax numbers
1. Touch
2. Touch Fax Setup, and then touch Basic Fax Setup.
3. Touch Junk Fax Blocker.
4. Touch Remove Numbers.
5. Touch the number you want to remove, and then touch OK.
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(Right arrow), and then touch Setup.
Print a Junk Fax Report
Use the following procedure to print a list of blocked junk fax numbers.
To print a Junk Fax Report
1. Touch
2. Touch Fax Setup, and then touch Basic Fax Setup.
3. Touch Junk Fax Blocker.
4. Touch Print Reports, and then touch Junk Fax List.
(Right arrow), and then touch Setup.

Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac)

If the printer is connected to your computer with a USB cable, you can use HP Digital Fax (Fax to PC and Fax to Mac) to automatically receive faxes and save faxes directly to your computer. With Fax to PC and Fax to Mac, you can store digital copies of your faxes easily and also eliminate the hassle of dealing with bulky paper files.
Received faxes are saved as TIFF (Tagged Image File Format). Once the fax is received, you get an on-screen notification with a link to the folder where the fax is saved.
The files are named in the following method: XXXX_YYYYYYYY_ZZZZZZ.tif, where X is the sender's information, Y is the date, and Z is the time that the fax was received.
NOTE: Fax to PC and Fax to Mac are available for receiving black-and-white faxes only. Color faxes are printed instead of being saved to the computer.
This section contains the following topics:
Fax to PC and Fax to Mac requirements
Activate Fax to PC and Fax to Mac
Modify Fax to PC and Fax to Mac settings
Fax to PC and Fax to Mac requirements
The administrator computer, the computer that activated the Fax to PC or Fax to Mac feature,
must be on at all times. Only one computer can act as the Fax to PC or Fax to Mac administrator computer.
The destination folder's computer or server must be on at all times. The destination computer
must also be awake, faxes will not be saved if the computer is asleep or in hibernate mode.
Paper must be loaded in the input tray. For more information, see
Activate Fax to PC and Fax to Mac
On a computer running Windows, you can use the Digital Fax Setup Wizard to activate Fax to PC. On a Mac computer, you can use the HP Utility.
Load paper on page 16.
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To set up Fax to PC (Windows)
1. Open the HP printer software. For more information, see (Windows) on page 25.
2. Double-click Fax Actions, and then double-click Digital Fax Setup Wizard.
3. Follow the on-screen instructions.
To set up Fax to Mac (Mac OS X)
1. Open HP Utility. For more information, see
2. Select the printer.
3. Click Digital Fax Archive in the Fax Settings section.
Modify Fax to PC and Fax to Mac settings
You can update the Fax to PC settings from your computer at any time from the Digital Fax Setup Wizard. You can update the Fax to Mac settings from the HP Utility.
You can turn off Fax to PC or Fax to Mac and disable printing faxes from the printer control panel.
To modify settings from the printer control panel
1. Touch
2. Touch Fax Setup, touch Basic Fax Setup, and then touch Fax to PC.
(Right arrow), and then touch Setup.
Open the HP printer software
HP Utility (Mac OS X) on page 248.
3. Select the setting that you want to change. You can change the following settings:
View PC hostname: View the name of the computer that is set up to administer Fax to PC
or Fax to Mac.
Turn Off: Turn off Fax to PC or Fax to Mac.
NOTE: Use the HP software on your computer to turn on Fax to PC or Fax to Mac.
Disable Fax Print: Choose this option to print faxes as they are received. If you turn off
printing, color faxes will still print.
To modify settings from the HP software (Windows)
1. Open the HP printer software. For more information, see (Windows) on page 25.
2. Double-click Fax Setup, and then double-click Digital Fax Setup Wizard.
3. Follow the on-screen instructions.
To modify settings from the HP software (Mac OS X)
1. Open HP Utility. For more information, see
2. Select the printer.
Open the HP printer software
HP Utility (Mac OS X) on page 248.
3. Click Digital Fax Archive in the Fax Settings section.
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Turn off Fax to PC or Fax to Mac
1. Touch
(Right arrow), and then touch Setup.
2. Touch Fax Setup, touch Basic Fax Setup, and then touch Fax to PC.
3. Touch Turn Off.
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Set up speed-dial entries

You can set up frequently used fax numbers as speed-dial entries. This lets you dial those numbers quickly by using the printer control panel.
TIP: In addition to creating and managing speed-dial entries from the printer control panel, you can also use tools available on your computer, such as the HP software included with the printer and the printer's embedded web server (EWS). For more information, see on page 246.
This section contains the following topics:

Set up and change speed-dial entries

Set up and change group speed-dial entries

Delete speed-dial entries
Print a list of speed-dial entries
Set up and change speed-dial entries
You can store fax numbers as speed-dial entries.
To set up speed-dial entries
Printer management tools
1. On the printer control panel, touch
2. Touch Fax Setup, and then select Speed Dial Setup.
3. Touch Add/Edit Speed Dial, and then touch an unused entry number.
4. Type the fax number, and then touch Next.
NOTE: Be sure to include any pauses or other required numbers, such as an area code, an access code for numbers outside a PBX system (usually a 9 or 0), or a long-distance prefix.
5. Type the name for the speed-dial entry, and then touch Done.
To change speed-dial entries
1. On the printer control panel, touch
2. Touch Fax Setup, and then select Speed Dial Setup.
3. Touch Add/Edit Speed Dial, and then touch the speed-dial entry you want to change.
4. If you want to change the fax number, type the new number, and then touch Next.
NOTE: Be sure to include any pauses or other required numbers, such as an area code, an access code for numbers outside a PBX system (usually a 9 or 0), or a long-distance prefix.
5. If you want to change the name of the speed-dial entry, type the new name, and then touch Done.
(Right arrow), and then touch Setup.
(Right arrow), and then touch Setup.
Set up and change group speed-dial entries
You can store groups of fax numbers as group speed-dial entries.
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To set up group speed-dial entries
NOTE: Before you can create a group speed-dial entry, you must have already created at least one speed-dial entry.
1. On the printer control panel, touch (Right arrow), and then touch Setup.
2. Touch Fax Setup, and then select Speed Dial Setup.
3. Touch Group Speed Dial, and then touch an unused entry number.
4. Touch the speed-dial entries you want to include in the group speed-dial entry, and then touch OK.
5. Type the name for the speed-dial entry, and then touch Done.
To change group speed-dial entries
1. On the printer control panel, touch
2. Touch Fax Setup, and then select Speed Dial Setup.
3. Select Group Speed Dial, and then touch the entry you want to change.
4. If you want to add or remove speed-dial entries from the group, touch the speed-dial entries you want to include or those you want to remove, and then touch OK.
5. If you want to change the name of the group speed-dial, type the new name, and then touch Done.

Delete speed-dial entries

To delete speed-dial entries or group speed-dial entries, complete the following steps:
1. On the printer control panel, touch
2. Touch Fax Setup, and then touch Speed Dial Setup.
3. Touch Delete Speed Dial, touch the entry you want to delete, touch Delete, and then touch Yes to confirm.
NOTE: Deleting a group speed-dial entry does not delete the individual speed-dial entries.

Print a list of speed-dial entries

(Right arrow), and then touch Setup.
(Right arrow), and then touch Setup.
To print a list of all of the speed-dial entries that have been set up, complete the following steps:
1. Load paper in the tray. For more information, see
2. On the printer control panel, touch
3. Touch Fax Setup, and then touch Speed Dial Setup.
4. Touch Print Speed Dial List.
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(Right arrow), and then touch Setup.
Load paper on page 16.

Change fax settings

After completing the steps in the getting started guide that came with the printer, use the following steps to change the initial settings or to configure other options for faxing.

Configure the fax header

Set the answer mode (Auto answer)

Set the number of rings before answering
Change the answer ring pattern for distinctive ring
Set the dial type
Set the redial options
Set the fax speed
Set the fax sound volume
Configure the fax header
The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the HP software provided with the printer. You can also set up the fax header from the printer control panel, as described here.
NOTE: In some countries/regions, the fax header information is a legal requirement.
To set or change the fax header
1. Touch
2. Touch Fax Setup, and then touch Basic Fax Setup.
3. Touch Fax Header.
4. Enter your personal or company name, and then touch Done.
5. Enter your fax number, and then touch Done.
(Right arrow), and then touch Setup.
Set the answer mode (Auto answer)
The answer mode determines whether the printer answers incoming calls.
Turn on the Auto Answer setting if you want the printer to answer faxes automatically. The
printer answers all incoming calls and faxes.
Turn off the Auto Answer setting if you want to receive faxes manually. You must be available to
respond in person to the incoming fax call or else the printer does not receive faxes.
To set the answer mode
1. Touch
2. Touch Fax Setup, and then touch Basic Fax Setup.
3. Touch Auto Answer, and then select On or Off.
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(Right arrow), and then touch Setup.

Set the number of rings before answering

If you turn on the Auto Answer setting, you can specify how many rings occur before incoming calls are automatically answered.
The Rings to Answer setting is important if you have an answering machine on the same phone line as the printer, because you want the answering machine to answer the phone before the printer does. The number of rings to answer for the printer should be greater than the number of rings to answer for the answering machine.
For example, set your answering machine to a low number of rings and the printer to answer in the maximum number of rings. (The maximum number of rings varies by country/region.) In this setup, the answering machine answers the call and the printer monitors the line. If the printer detects fax tones, it receives the fax. If the call is a voice call, the answering machine records the incoming message.
To set the number of rings before answering
1. Touch
2. Touch Fax Setup, and then touch Basic Fax Setup.
3. Touch Rings to Answer.
4. Touch
5. Touch Done to accept the setting.
(Right arrow), and then ttouch Setup.
(Up arrow) or (Down arrow) to change the number of rings.

Change the answer ring pattern for distinctive ring

Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each number is assigned a different ring pattern. You can set up the printer to answer incoming calls that have a specific ring pattern.
If you connect the printer to a line with distinctive ring, have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for a fax number. When the printer detects the specified ring pattern, it answers the call and receives the fax.
TIP: You can also use the Ring Pattern Detection feature in the printer control panel to set distinctive ring. With this feature, the printer recognizes and records the ring pattern of an incoming call and, based on this call, automatically determines the distinctive ring pattern assigned by your telephone company to fax calls.
If you do not have a distinctive ring service, use the default ring pattern, which is All Rings.
NOTE: The printer cannot receive faxes when the main phone number is off the hook.
To change the answer ring pattern for distinctive ring
1. Verify that the printer is set to answer fax calls automatically.
2. Touch
3. Touch Fax Setup, and then select Advanced Fax Setup.
4. Touch Distinctive Ring.
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(Right arrow), and then touch Setup.
5. A message appears stating that this setting should not be changed unless you have multiple numbers on the same telephone line. Touch Yes to continue.
6. Do one of the following:
Touch the ring pattern assigned by your telephone company to fax calls.
- Or -
Touch Ring Pattern Detection, and then follow the instructions on the printer control panel.
NOTE: If the Ring Pattern Detection feature cannot detect the ring pattern or if you cancel the feature before it finishes, the ring pattern is automatically set to the default, which is All Rings.
NOTE: If you are using a PBX phone system that has different ring patterns for internal and external calls, you must call the fax number from an external number.

Set the dial type

Use this procedure to set tone-dialing or pulse-dialing mode. The factory-set default is Tone. Do not change the setting unless you know that your phone line cannot use tone dialing.
NOTE: The pulse-dialing option is not available in all countries/regions.
To set the dial type
1. Touch
2. Touch Fax Setup, and then touch Basic Fax Setup.
3. Touch
4. Touch to select Tone Dialing or Pulse Dialing.
(Right arrow), and then touch Setup.
(Down arrow), and then touch Dial Type.

Set the redial options

If the printer was unable to send a fax because the receiving fax machine did not answer or was busy, the printer attempts to redial based on the settings for the busy-redial and no-answer-redial options. Use the following procedure to turn the options on or off.
Busy redial: If this option is turned on, the printer redials automatically if it receives a busy signal.
The factory-set default for this option is On.
No answer redial: If this option is turned on, the printer redials automatically if the receiving fax
machine does not answer. The factory-set default for this option is Off.
To set the redial options
1. Touch
2. Touch Fax Setup, and then touch Advanced Fax Setup.
3. Touch Busy Redial or No Answer Redial, and then select the appropriate options.
(Right arrow), and then touch Setup.

Set the fax speed

You can set the fax speed used to communicate between your printer and other fax machines when sending and receiving faxes.
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If you use one of the following, setting the fax speed to a slower speed might be required:
An Internet phone service
A PBX system
Fax over Internet Protocol (FoIP)
An integrated services digital network (ISDN) service
If you experience problems sending and receiving faxes, try using a lower Fax Speed. The following table provides the available fax speed settings.
Fax speed setting Fax speed
Fast v.34 (33600 baud)
Medium v.17 (14400 baud)
Slow v.29 (9600 baud)
To set the fax speed
1. Touch
(Right arrow), and then touch Setup.
2. Touch Fax Setup, and then touch Advanced Fax Setup.
3. Touch Fax Speed.
4. Touch to select an option.

Set the fax sound volume

Use this procedure to increase or decrease the volume of the fax sounds.
To set the fax sound volume
1. Touch
2. Touch Fax Setup, and then touch Basic Fax Setup.
3. Touch Fax Sound Volume.
4. Touch to select Soft, Loud, or Off.
(Right arrow), and then touch Setup.
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Fax and digital phone services

Many telephone companies provide their customers with digital phone services, such as the following:
DSL: A Digital subscriber line (DSL) service through your telephone company. (DSL might be
called ADSL in your country/region.)
PBX: A private branch exchange (PBX) phone system.
ISDN: An integrated services digital network (ISDN) system.
FoIP: A low-cost phone service that allows you to send and receive faxes with your printer by
using the Internet. This method is called Fax over Internet Protocol (FoIP). For more information,
Fax over Internet Protocol on page 77.
see
HP printers are designed specifically for use with traditional analog phone services. If you are in a digital phone environment (such as DSL/ADSL, PBX, or ISDN), you might need to use digital-to­analog filters or converters when setting up the printer for faxing.
NOTE: HP does not guarantee that the printer will be compatible with all digital service lines or providers, in all digital environments, or with all digital-to-analog converters. It is always recommended that you discuss with the telephone company directly for the correct setup options based on their line services provided.
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Fax over Internet Protocol

You might be able to subscribe to a low cost phone service that allows you to send and receive faxes with your printer by using the Internet. This method is called Fax over Internet Protocol (FoIP).
You probably use a FoIP service (provided by your telephone company) when you:
Dial a special access code along with the fax number, or
Have an IP converter box that connects to the Internet and provides analog phone ports for the
fax connection.
NOTE: You can only send and receive faxes by connecting a phone cord to the port labeled "1­LINE" on the printer. This means that your connection to the Internet must be done either through a converter box (which supplies regular analog phone jacks for fax connections) or your telephone company.
TIP: Support for traditional fax transmission over any Internet protocol telephone systems are often limited. If you experience problems faxing, try using a slower fax speed or disabling the fax error­correction mode (ECM). However, if you turn off ECM, you cannot send and receive color faxes. (For more information about changing the fax speed, see information about using ECM, see
If you have questions about Internet faxing, contact your Internet faxing services support department or your local service provider for further assistance.
Send a fax in Error Correction Mode on page 60.
Set the fax speed on page 74. For more
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Use reports

You can set up the printer to print error reports and confirmation reports automatically for each fax you send and receive. You can also manually print system reports as required; these reports provide useful system information about the printer.
By default, the printer is set to print a report only if there is a problem sending or receiving a fax. A confirmation message that indicates whether a fax was successfully sent appears briefly on the control panel display after each transaction.
NOTE: If the reports are not legible, you can check the estimated ink levels from the control panel or the HP software. For more information, see
NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until prompted to do so.
NOTE: Ensure that the printheads and ink cartridges are in good conditions and installed properly. For more information, see
This section contains the following topics:

Print fax confirmation reports

Print fax error reports
Print and view the fax log
Printer management tools on page 246.
Work with ink cartridges on page 88.
Clear the fax log
Print the details of the last fax transaction
Print a Caller ID Report
View the Call History
Print fax confirmation reports
If you require printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On (Fax Send) or On (Send and Receive).
The default fax confirmation setting is Off. This means that a confirmation report is not printed for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the control panel display after each transaction.
NOTE: You can include an image of the first page of the fax on the Fax Sent Confirmation report if you select On (Fax Send) or On (Send and Receive), and if you scan the fax to send from memory or use the Scan and Fax option.
To enable fax confirmation
1. Touch
(Right arrow), and then touch Setup.
2. Touch Fax Setup, and then touch Fax Reports.
3. Touch Fax Confirmation.
4. Touch to select one of the following options.
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Off Does not print a fax confirmation report when you send and receive faxes successfully.
This is the default setting.
On (Fax Send) Prints a fax confirmation report for every fax you send.
On (Fax Receive) Prints a fax confirmation report for every fax you receive.
On (Send and Receive) Prints a fax confirmation report for every fax you send and receive.
To include an image of the fax on the report
1. Touch
(Right arrow), and then touch Setup.
2. Touch Fax Reports, and then touch Fax Confirmation.
3. Touch On (Fax Send) or On (Send and Receive).
4. Touch Fax Confirmation with image.

Print fax error reports

You can configure the printer so that it automatically prints a report when there is an error during transmission or reception.
To set the printer to print fax error reports automatically
1. Touch
2. Touch Fax Setup, and then touch Fax Reports.
3. Touch Fax Error Report.
4. Touch to select one of the following.
On (Send and Receive) Prints whenever a fax error occurs.
Off Does not print any fax error reports.
(Right arrow), and then touch Setup.
On (Fax Send) Prints whenever a transmission error occurs. This is the default setting.
On (Fax Receive) Prints whenever a receiving error occurs.

Print and view the fax log

You can print a log of faxes that have been received and sent by the printer.
To print the fax log from the printer control panel
1. Touch
(Right arrow), and then touch Setup.
2. Touch Fax Setup, and then touch Fax Reports.
3. Touch Fax Log.

Clear the fax log

Use the following steps to clear the fax log.
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NOTE: Clearing the fax log also deletes all faxes stored in memory.
To clear the fax log
1. Touch
2. Do one of the following:
3. Touch Clear Fax Log.
(Right arrow), and then touch Setup.
Touch Tools.
- Or -
Touch Fax Setup, and then touch Fax Tools.

Print the details of the last fax transaction

The Last Fax Transaction report prints the details of the last fax transaction to occur. Details include the fax number, number of pages, and the fax status.
To print the Last Fax Transaction report
1. Touch
2. Touch Fax Setup, and then touch Fax Reports.
3. Touch Last Transaction.
(Right arrow), and then touch Setup.

Print a Caller ID Report

Use the following procedure to print a list of Caller ID fax numbers.
To print a Caller ID History Report
1. Touch
2. Touch Fax Setup, and then touch Fax Reports.
3. Touch Caller ID Report.
(Right arrow), and then touch Setup.

View the Call History

Use the following procedure to view a list of all the calls placed from the printer.
NOTE: The call history cannot be printed. You can only view it from the printer control panel display.
To view the Call History
1. Touch
2.
Touch
(Right arrow), and then touch Fax.
(Call history).
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6Web Services
The printer offers innovative, web-enabled solutions that can help you quickly access the Internet, obtain documents, and print them faster and with less hassle—and all without using a computer.
NOTE: To use these web features, the printer must be connected to the Internet (either using an Ethernet cable or wireless connection). You cannot use these web features if the printer is connected using a USB cable.
This section contains the following topics:
What are Web Services?
Set up Web Services
Use Web Services
Remove Web Services
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What are Web Services?

The printer includes the following Web Services:

HP ePrint

Printer Apps

HP ePrint
HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any location. It's as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer. No special drivers or software are needed. If you can send an email, you can print from anywhere, using HP ePrint.
Once you have signed up for an account on ePrintCenter, you can sign in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use your printer's HP ePrint email address to print, and get help for HP ePrint.
Printer Apps
Printer Apps allow you to easily locate and print preformatted web content, directly from your printer. You can also scan and store your documents digitally on the Web.
Printer Apps provide a wide range of content, from store coupons to family activities, news, travel, sports, cooking, photos, and many more. You can even view and print your online images from popular photo sites
Certain Printer Apps also allow you to schedule the delivery of app content to your printer.
Pre-formatted content designed specifically for your printer means no cut-off text and pictures and no extra pages with only one line of text. On some printers, you can also choose paper and print quality settings on the print preview screen.
All without even having to turn on your computer!
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Set up Web Services

To set up Web Services, use one of the following methods.
NOTE: Before you set up Web Services, make sure you are connected to the Internet using either an Ethernet or wireless connection.

Set up Web Services using the printer control panel

Set up Web Services using the embedded web server

Set up Web Services using the HP printer software
Set up Web Services using the printer control panel
The printer control panel provides an easy way to set up and manage Web Services.
To set up Web Services, complete the following steps:
1. Make sure the printer is connected to the Internet.
2.
On the printer control panel, touch
3. Touch Yes to accept the Web Services terms of use and enable Web Services.
4. In the Auto Update screen, touch Yes to allow the printer to automatically check for and install product updates.
NOTE: If a printer update is available, the printer will download and install the update, and then restart. You will have to repeat the instructions from step 1 to set up HP ePrint.
NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the on­screen instructions to set up a proxy server. If you do not have the proxy details, contact your network administrator or the person who set up the network.
5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.
(Apps) or (HP ePrint).
Set up Web Services using the embedded web server
You can use the printer's embedded web server (EWS) to set up and manage Web Services.
To set up Web Services, complete the following steps:
1. Open the EWS. For more information, see
2. Click the Web Services tab.
Embedded web server on page 249.
3. In the Web Services Settings section, click Setup, click Continue, and follow the on-screen instructions to accept the terms of use.
4. If prompted, choose to allow the printer to check for and install printer updates.
NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts. Repeat the instructions from step 1 to set up HP ePrint.
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