HP Officejet 7612 User Manual

HP Officejet 7610 Wide Format e-All-inOne

User Guide

Hewlett-Packard Company notices

Acknowledgements

Edition 2, 1/2014

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft, Windows, Windows XP, Windows Vista, Windows 7, and Windows 8 are U.S. registered trademarks of Microsoft Corporation.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1. Read and understand all instructions in the documentation that comes with the printer.

2. Observe all warnings and instructions marked on the product.

3. Unplug this product from wall outlets before cleaning.

4. Do not install or use this product near water, or when you are wet.

5. Install the product securely on a stable surface.

6. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

7. If the product does not operate normally, see

Solve a problem on page 96.

8. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Table of contents

1 Get started ........................................................................................................................................................ 1

Accessibility .......................................................................................................................................... 2

HP EcoSolutions (HP and the Environment) ........................................................................................ 3

Manage Power ..................................................................................................................... 3

Optimize Printing Supplies ................................................................................................... 3

Understand the printer parts ................................................................................................................. 5

Front view ............................................................................................................................ 5

Printing supplies area .......................................................................................................... 6

Back view ............................................................................................................................. 6

Use the printer control panel ................................................................................................................ 7

Overview of buttons and lights ............................................................................................. 7

Control panel display icons .................................................................................................. 7

Change printer settings ........................................................................................................ 8

Select the mode .................................................................................................. 9

To select a different mode ................................................................................... 9

To change settings for a mode ............................................................................ 9

Change the printer settings ................................................................................. 9

HP Digital Solutions ............................................................................................................................ 10

HP Digital Scan (Scan to computer and Scan to Email) .................................................... 10

HP Digital Fax (Fax to PC and Fax to Mac) ....................................................................... 10

Select print paper ............................................................................................................................... 11

Recommended papers for printing and copying ................................................................ 11

Recommended papers for photo printing .......................................................................... 12

Tips for selecting and using paper ..................................................................................... 13

Load an original on the scanner glass ................................................................................................ 14

Load an original in the automatic document feeder (ADF) ................................................................. 15

Load paper ......................................................................................................................................... 16

Load standard-size paper .................................................................................................. 16

Load envelopes ................................................................................................................. 16

Load cards and photo paper .............................................................................................. 17

Load custom-size paper .................................................................................................... 18

Insert a memory device ...................................................................................................................... 19

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Install the accessories ........................................................................................................................ 20

Install the automatic two-sided printing accessory (duplexer) ........................................... 20

Turn on accessories in the printer driver ........................................................................... 20

To turn on accessories (Windows) .................................................................... 20

To turn on accessories on (Mac OS X) ............................................................. 20

Maintain the printer ............................................................................................................................. 22

Clean the scanner glass .................................................................................................... 22

Clean the exterior .............................................................................................................. 22

Clean the automatic document feeder ............................................................................... 23

Restore factory defaults ..................................................................................................... 23

Update the printer ............................................................................................................................... 24

Update the printer using the embedded web server .......................................................... 24

Update the printer using the printer control panel .............................................................. 24

Open the HP printer software (Windows) ........................................................................................... 25

Turn the printer off .............................................................................................................................. 26

2 Print ................................................................................................................................................................. 27

Print documents ................................................................................................................................. 28

Print documents (Windows) ............................................................................................... 28

Print documents (Mac OS X) ............................................................................................. 28

Print brochures ................................................................................................................................... 29

Print brochures (Windows) ................................................................................................ 29

Print brochures (Mac OS X) ............................................................................................... 29

Print on envelopes .............................................................................................................................. 31

Print on envelopes (Windows) ........................................................................................... 31

Print on envelopes (Mac OS X) ......................................................................................... 31

Print photos ........................................................................................................................................ 33

Print photos on photo paper (Windows) ............................................................................ 33

Print photos on photo paper (Mac OS X) ........................................................................... 33

Print photos from a memory device ................................................................................... 34

Print on special and custom-sized paper ........................................................................................... 35

Print on special or custom-sized paper (Mac OS X) .......................................................... 35

Set up custom sizes (Mac OS X) ....................................................................................... 35

Print borderless documents or photos ................................................................................................ 37

Print borderless documents or photos (Windows) ............................................................. 37

Print borderless documents or photos (Mac OS X) ........................................................... 37

Print on both sides (duplexing) ........................................................................................................... 39

Perform two-sided printing (Windows) ............................................................................... 39

Perform two-sided printing (Mac OS X) ............................................................................. 39

Tips for print success ......................................................................................................................... 40

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3 Scan ................................................................................................................................................................ 43

Scan an original .................................................................................................................................. 44

Scan to a computer ............................................................................................................ 44

Scan an original to a computer from the printer control panel .......................... 44

Scan an original to a computer from HP printer software ................................. 44

Scan to a memory device .................................................................................................. 45

Scan to Email ..................................................................................................................... 46

Scan using Webscan .......................................................................................................................... 47

Scanning documents as editable text ................................................................................................. 48

To scan documents as editable text .................................................................................. 48

Guidelines for scanning documents as editable text ......................................................... 49

4 Copy ................................................................................................................................................................ 51

Copy documents ................................................................................................................................ 52

Change copy settings ......................................................................................................................... 53

Save copy settings ............................................................................................................................. 54

5 Fax .................................................................................................................................................................. 55

Send a fax .......................................................................................................................................... 56

Send a standard fax ........................................................................................................... 56

Send a standard fax from the computer ............................................................................ 57

Send a fax manually from a phone .................................................................................... 57

Send a fax using monitor dialing ........................................................................................ 58

Send a fax from memory ................................................................................................... 59

Schedule a fax to send later .............................................................................................. 59

Send a fax to multiple recipients ........................................................................................ 60

Send a fax in Error Correction Mode ................................................................................. 60

Receive a fax ...................................................................................................................................... 62

Receive a fax manually ...................................................................................................... 62

Set up backup fax .............................................................................................................. 63

Reprint received faxes from memory ................................................................................. 63

Poll to receive a fax ........................................................................................................... 64

Forward faxes to another number ...................................................................................... 64

Set the paper size for received faxes ................................................................................ 65

Set automatic reduction for incoming faxes ....................................................................... 65

Block unwanted fax numbers ............................................................................................. 65

Add numbers to the junk fax list ........................................................................ 66

Remove numbers from the junk fax list ............................................................. 66

Print a Junk Fax Report .................................................................................... 67

Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac) ......... 67

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Fax to PC and Fax to Mac requirements .......................................................... 67

Activate Fax to PC and Fax to Mac ................................................................... 67

Modify Fax to PC and Fax to Mac settings ....................................................... 68

Set up speed-dial entries .................................................................................................................... 70

Set up and change speed-dial entries ............................................................................... 70

Set up and change group speed-dial entries ..................................................................... 70

Delete speed-dial entries ................................................................................................... 71

Print a list of speed-dial entries .......................................................................................... 71

Change fax settings ............................................................................................................................ 72

Configure the fax header ................................................................................................... 72

Set the answer mode (Auto answer) ................................................................................. 72

Set the number of rings before answering ......................................................................... 73

Change the answer ring pattern for distinctive ring ........................................................... 73

Set the dial type ................................................................................................................. 74

Set the redial options ......................................................................................................... 74

Set the fax speed ............................................................................................................... 74

Set the fax sound volume .................................................................................................. 75

Fax and digital phone services ........................................................................................................... 76

Fax over Internet Protocol .................................................................................................................. 77

Use reports ......................................................................................................................................... 78

Print fax confirmation reports ............................................................................................. 78

Print fax error reports ......................................................................................................... 79

Print and view the fax log ................................................................................................... 79

Clear the fax log ................................................................................................................. 79

Print the details of the last fax transaction ......................................................................... 80

Print a Caller ID Report ...................................................................................................... 80

View the Call History .......................................................................................................... 80

6 Web Services .................................................................................................................................................. 81

What are Web Services? .................................................................................................................... 82

HP ePrint ........................................................................................................................... 82

Printer Apps ....................................................................................................................... 82

Set up Web Services .......................................................................................................................... 83

Set up Web Services using the printer control panel ......................................................... 83

Set up Web Services using the embedded web server ..................................................... 83

Set up Web Services using the HP printer software .......................................................... 84

Use Web Services .............................................................................................................................. 85

HP ePrint ........................................................................................................................... 85

Print using HP ePrint .........................................

Find the printer's email address ........................................................................ 85

Turn off HP ePrint ............................................................................................. 85

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................................................ 85

Printer Apps ....................................................................................................................... 86

Use Printer Apps ............................................................................................... 86

Manage Printer Apps ........................................................................................ 86

Turn off Printer Apps ......................................................................................... 86

Remove Web Services ....................................................................................................................... 87

7 Work with ink cartridges .................................................................................................................................. 88

Information on ink cartridges and the printhead ................................................................................. 89

Check the estimated ink levels ........................................................................................................... 90

Printing with black or color ink only .................................................................................................... 91

Replace the ink cartridges .................................................................................................................. 92

Store printing supplies ........................................................................................................................ 94

Anonymous usage information storage .............................................................................................. 95

8 Solve a problem .............................................................................................................................................. 96

HP support ......................................................................................................................................... 97

Obtain electronic support ................................................................................................... 97

HP support by phone ......................................................................................................... 97

Before you call .................................................................................................. 98

Phone support period ........................................................................................ 98

Telephone support numbers ............................................................................. 98

After the phone support period .......................................................................... 99

General troubleshooting tips and resources ..................................................................................... 100

Solve printer problems ..................................................................................................................... 101

The printer shuts down unexpectedly .............................................................................. 101

The printer is making some unexpected noises .............................................................. 101

Alignment fails ................................................................................................................. 101

The printer is not responding (nothing prints) .................................................................. 102

The printer prints slowly ................................................................................................... 102

Solution 1: Use a lower print quality setting .................................................... 102

Solution 2: Check the ink levels ...................................................................... 102

Solution 3: Contact HP support ....................................................................... 103

Blank or partial page printed ............................................................................................ 103

Something on the page is missing or incorrect ................................................................ 104

Placement of the text or graphics is wrong ...................................................................... 104

Print quality troubleshooting ............................................................................................................. 106

Solution 1: Make sure you are using original HP ink cartridges ...................................... 106

Solution 2: Check the ink levels ....................................................................................... 106

Solution 3: Check the paper loaded in the input tray ....................................................... 107

Solution 4: Check the paper type ..................................................................................... 107

Solution 5: Check the print settings ................................................................................. 107

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Solution 6: Print and evaluate a print quality report ......................................................... 108

Solution 7: Contact HP support ....................................................................................... 108

Solve paper-feed problems .............................................................................................................. 110

Solve copy problems ........................................................................................................................ 112

No copy came out ............................................................................................................ 112

Copies are blank .............................................................................................................. 112

Documents are missing or faded ..................................................................................... 112

Size is reduced ................................................................................................................ 113

Copy quality is poor ......................................................................................................... 113

Copy defects are apparent .............................................................................................. 114

The printer prints half a page, then ejects the paper ....................................................... 115

Paper mismatch ............................................................................................................... 115

Solve scan problems ........................................................................................................................ 116

Scanner did nothing ......................................................................................................... 116

Scan takes too long ......................................................................................................... 116

Part of the document did not scan or text is missing ....................................................... 117

Text cannot be edited ...................................................................................................... 117

Error messages appear ................................................................................................... 118

Scanned image quality is poor ......................................................................................... 118

Scan defects are apparent ............................................................................................... 120

Solve fax problems ........................................................................................................................... 121

The fax test failed ............................................................................................................ 121

The "Fax Hardware Test" failed ...................................................................... 122

The "Fax Connected to Active Telephone Wall Jack" test failed .................... 122

The "Phone Cord Connected to Correct Port on Fax" test failed .................... 123

The "Using Correct Type of Phone Cord with Fax" test failed ........................ 124

The "Dial Tone Detection" test failed .............................................................. 124

The "Fax Line Condition" test failed ................................................................ 125

The display always shows Phone Off Hook ..................................................................... 126

The printer is having problems sending and receiving faxes ........................................... 126

The printer is having problems sending a manual fax ..................................................... 128

The printer cannot receive faxes, but can send faxes ..................................................... 129

The printer cannot send faxes, but can receive faxes ..................................................... 130

Fax tones are recorded on my answering machine ......................................................... 131

The phone cord that came with my printer is not long enough ........................................ 131

Color faxes do not print .................................................................................................... 131

The computer cannot receive faxes (Fax to PC and Fax to Mac) ................................... 131

Solve problems using Web Services and HP websites .................................................................... 133

Solve problems using Web Services ............................................................................... 133

Solve problems using HP websites ..............................

Solve memory device problems ....................................................................................................... 135

................................................... 134

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The printer cannot read the memory device .................................................................... 135

The printer cannot read photos on the memory device ................................................... 135

Solve network problems ................................................................................................................... 136

Solve Ethernet network problems .................................................................................... 136

Solve wireless problems .................................................................................................. 136

Basic wireless troubleshooting ........................................................................ 137

Advanced wireless troubleshooting ................................................................. 138

Step 1: Make sure your computer is connected to your network .... 139

Step 2: Make sure that the printer is connected to your network .. . 140

Step 3: Make sure your computer is not connected over a Virtual

Private Network (VPN) ................................................................... 141

Step 4: Make sure the printer is online and ready .......................... 142

Step 5: Make sure the HP printer labeled (Network) is set as the

default printer driver (Windows only) .............................................. 142

Step 6: Check to see if the firewall software is blocking

communication ............................................................................... 143

After resolving the problems ........................................................................... 143

Reset the Printer Network Settings .................................................................................. 143

Configure your firewall software to work with the printer .................................................................. 145

Solve printer management problems ............................................................................................... 146

Embedded web server cannot be opened ....................................................................... 146

Troubleshoot installation issues ....................................................................................................... 148

Hardware installation suggestions ................................................................................... 148

HP software installation suggestions ............................................................................... 148

Understand the Printer Status Report .............................................................................................. 150

Understand the network configuration page ..................................................................................... 152

Printhead maintenance .................................................................................................................... 154

Clean the printhead ......................................................................................................... 154

Align the printhead ........................................................................................................... 155

Uninstall and reinstall the HP software ............................................................................................. 157

Clear jams ........................................................................................................................................ 158

Clear paper jams ............................................................................................................. 158

Avoid paper jams ............................................................................................................. 160

Appendix A Technical information ................................................................................................................... 162

Warranty information ........................................................................................................................ 163

Hewlett-Packard limited warranty statement ................................................................... 164

Ink cartridge warranty information ................................................................................... 164

Printer specifications ........................................................................................................................ 166

Physical specifications ..................................................................................................... 166

Product features and capacities ...................................................................................... 167

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Processor and memory specifications ............................................................................. 167

System requirements ....................................................................................................... 167

Network protocol specifications ....................................................................................... 167

Embedded web server specifications .............................................................................. 168

Paper specifications ......................................................................................................... 168

Understand specifications for supported paper ............................................... 168

Understand supported sizes ........................................................... 168

Understand supported paper types and weights ............................ 171

Set minimum margins ..................................................................................... 171

Guidelines for printing on both sides of a page ............................................... 173

Print resolution ................................................................................................................. 173

Copy specifications .......................................................................................................... 173

Fax specifications ............................................................................................................ 173

Scan specifications .......................................................................................................... 174

Web Services specifications ............................................................................................ 174

HP ePrint ......................................................................................................... 175

Printer Apps .................................................................................................... 175

HP website specifications ................................................................................................ 175

Environmental specifications ........................................................................................... 175

Electrical specifications .................................................................................................... 176

Acoustic emission specifications ..................................................................................... 176

Memory device specifications .......................................................................................... 176

USB flash drives .............................................................................................. 176

Regulatory information ..................................................................................................................... 177

Regulatory Model Number ............................................................................................... 177

FCC statement ................................................................................................................. 178

Notice to users in Korea .................................................................................................. 178

VCCI (Class B) compliance statement for users in Japan ............................................... 179

Notice to users in Japan about the power cord ............................................................... 179

Noise emission statement for Germany ........................................................................... 179

GS Declaration (Germany) .............................................................................................. 179

Notice to users of the U.S. telephone network: FCC requirements ................................. 180

Notice to users of the Canadian telephone network ........................................................ 181

Notice to users in the European Economic Area ............................................................. 182

Notice to users of the German telephone network .......................................................... 182

Australia wired fax statement ........................................................................................... 182

European Union Regulatory Notice ................................................................................. 182

Regulatory information for wireless products ................................................................... 184

Exposure to radio frequency radiation ............................................................ 184

Notice to users in Brazil .................................................................................. 184

Notice to users in Canada ............................................................................... 185

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Notice to users in Taiwan ................................................................................ 185

Notice to users in Mexico ................................................................................ 186

Notice to users in Japan .................................................................................. 186

Environmental product stewardship program ................................................................................... 187

Paper use ........................................................................................................................ 187

Plastics ............................................................................................................................ 187

Material safety data sheets .............................................................................................. 187

Recycling program ........................................................................................................... 188

HP inkjet supplies recycling program ............................................................................... 188

Disposal of waste equipment by users in private households in the European Union . .. . 189

Power consumption ......................................................................................................... 189

Chemical Substances ...................................................................................................... 190

Battery information ........................................................................................................... 190

Battery disposal in Taiwan .............................................................................. 190

Attention California users ................................................................................ 190

Battery disposal in the Netherlands ................................................................ 190

RoHS notices (China only) .............................................................................................. 191

RoHS notices (Ukraine only) ........................................................................................... 191

Third-party licenses .......................................................................................................................... 192

Appendix B HP supplies and accessories ....................................................................................................... 203

Order printing supplies online ........................................................................................................... 204

Supplies ............................................................................................................................................ 205

Ink cartridges ................................................................................................................... 205

HP paper .......................................................................................................................... 205

Appendix C Additional fax setup ...................................................................................................................... 206

Set up faxing (parallel phone systems) ............................................................................................ 207

Select the correct fax setup for your home or office ........................................................ 208

Case A: Separate fax line (no voice calls received) ........................................................ 210

Case B: Set up the printer with DSL ................................................................................ 211

Case C: Set up the printer with a PBX phone system or an ISDN line ............................ 212

Case D: Fax with a distinctive ring service on the same line ........................................... 213

Case E: Shared voice/fax line .......................................................................................... 214

Case F: Shared voice/fax line with voice mail ................................................................. 215

Case G: Fax line shared with computer modem (no voice calls received) ...................... 216

Set up the printer with a computer dial-up modem ......................................... 216

Set up the printer with a computer DSL/ADSL modem ................................... 217

Case H: Shared voice/fax line with computer modem ..................................................... 218

Shared voice/fax with computer dial-up modem ............................................. 219

Shared voice/fax with computer DSL/ADSL modem ....................................... 220

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Case I: Shared voice/fax line with answering machine .................................................... 222

Case J: Shared voice/fax line with computer modem and answering machine ............... 223

Shared voice/fax line with computer dial-up modem and answering

machine ........................................................................................................... 224

Shared voice/fax line with computer DSL/ADSL modem and answering

machine ........................................................................................................... 225

Case K: Shared voice/fax line with computer dial-up modem and voice mail ................. 227

Serial-type fax setup ......................................................................................................................... 230

Test fax setup ................................................................................................................................... 231

Appendix D Network setup .............................................................................................................................. 232

Set up the printer for wireless communication ................................................................................. 233

Before you begin .............................................................................................................. 233

Set up the printer on your wireless network ..................................................................... 233

Set up the printer using the HP printer software ............................................. 234

Set up the printer using the Wireless Setup Wizard ........................................ 234

Set up the printer using WiFi Protected Setup (WPS) .................................... 234

To connect the printer using the Push Button Method ................... 235

To connect the printer using the PIN Method ................................. 235

Set up the printer using the embedded web server (EWS) ............................. 235

Change the connection type ............................................................................................ 236

Change from an Ethernet connection to a wireless connection ...................... 236

Change from a USB connection to a wireless connection .............................. 236

Change from a wireless connection to a USB or Ethernet connection ........... 237

Test the wireless connection ........................................................................................... 237

Guidelines for ensuring wireless network security ........................................................... 237

Overview of security settings .......................................................................... 237

Add hardware addresses to a wireless router (MAC filtering) ......................... 238

Other wireless security guidelines ................................................................... 238

Guidelines for reducing interference on a wireless network ............................................ 239

Change basic network settings ........................................................................................................ 240

View and print network settings ....................................................................................... 240

Turn the wireless radio on and off ................................................................................... 240

Change advanced network settings ................................................................................................. 241

Set link speed .................................................................................................................. 241

View IP settings ............................................................................................................... 241

Change IP settings .......................................................................................................... 241

Reset network settings .................................................................................................... 242

HP wireless direct printing ................................................................................................................ 243

Turn on HP wireless direct printing .................................................................................. 243

Print from a wireless-capable mobile device ...................

................................................ 244

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Print from a wireless-capable computer .......................................................................... 244

Print from a wireless-capable computer (Windows) ........................................ 244

Print from a wireless-capable computer (Mac OS X) ...................................... 245

Appendix E Printer management tools ............................................................................................................ 246

Toolbox (Windows) ........................................................................................................................... 247

Open the Toolbox ............................................................................................................ 247

HP Utility (Mac OS X) ....................................................................................................................... 248

To open HP Utility ............................................................................................................ 248

Embedded web server ..................................................................................................................... 249

About cookies .................................................................................................................. 249

To open the embedded web server ................................................................................. 249

Appendix F How do I? ...................................................................................................................................... 251

Appendix G Errors (Windows) ......................................................................................................................... 252

Fax memory full ................................................................................................................................ 254

Unable to communicate with printer ................................................................................................. 255

Low on ink ........................................................................................................................................ 256

Cartridge Problem ............................................................................................................................ 257

Replace the ink cartridge .................................................................................................................. 258

Paper Mismatch ............................................................................................................................... 259

The cartridge cradle cannot move .................................................................................................... 260

Paper Jam ........................................................................................................................................ 261

The printer is out of paper ................................................................................................................ 262

Printer Offline ................................................................................................................................... 263

Printer Paused .................................................................................................................................. 264

Document failed to print ................................................................................................................... 265

Printer failure .................................................................................................................................... 266

Door or cover open ........................................................................................................................... 267

Previously used ink cartridge installed ............................................................................................. 268

Ink cartridges depleted ..................................................................................................................... 269

Ink cartridge failure ........................................................................................................................... 270

Printer supply upgrade ..................................................................................................................... 271

Printer supply upgrade successful ................................................................................................... 272

Printer supply upgrade problem ....................................................................................................... 273

Non-HP ink cartridges installed ........................................................................................................ 274

Using Original HP Cartridges has its Rewards .................................................................................

Counterfeit Cartridge Advisory ......................................................................................................... 276

Used, Refilled or Counterfeit Cartridge Detected ............................................................................. 277

275

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Use SETUP cartridges ..................................................................................................................... 278

Do not use SETUP cartridges .......................................................................................................... 279

Not enough ink at startup ................................................................................................................. 280

Use black ink only? .......................................................................................................................... 281

Use color ink only? ........................................................................................................................... 282

Incompatible ink cartridges ............................................................................................................... 283

Ink sensor failure .............................................................................................................................. 284

Ink sensor warning ........................................................................................................................... 285

Problem with printer preparation ...................................................................................................... 286

Color cartridge out of ink .................................................................................................................. 287

Black cartridge out of ink .................................................................................................................. 288

Automatic document feeder cover open ........................................................................................... 289

Problem with ink system ................................................................................................................... 290

Index ................................................................................................................................................................. 291

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1 Get started

This guide provides details about how to use the printer and how to resolve problems.

Accessibility

●

HP EcoSolutions (HP and the Environment)

●

Understand the printer parts

●

Use the printer control panel

●

HP Digital Solutions

●

Select print paper

●

Load an original on the scanner glass

●

Load an original in the automatic document feeder (ADF)

●

Load paper

●

Insert a memory device

●

Install the accessories

●

Maintain the printer

●

Update the printer

●

Open the HP printer software (Windows)

●

Turn the printer off

●

NOTE: If you are using the printer with a computer running Windows XP Starter Edition, Windows Vista Starter Edition, Windows 7 Starter Edition, or Windows 8 Starter Edition, some features might not be available. For more information, see

System requirements on page 167.

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Accessibility

The printer provides a number of features that make it accessible for people with disabilities.

Visual

The HP software provided with the printer is accessible for users with visual impairments or low vision by using your operating system's accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this printer and HP's commitment to product accessibility, visit HP's website at

www.hp.com/accessibility.

For accessibility information for Mac OS X, visit the Apple website at

www.apple.com/accessibility.

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HP EcoSolutions (HP and the Environment)

Hewlett-Packard is committed to helping you optimize your environmental footprint and empowering you to print responsibly—at home or in the office.

For more detailed information about environmental guidelines, HP follows during the manufacturing process, see HP's environmental initiatives, visit

This section contains the following topics:

Manage Power

●

Optimize Printing Supplies

●

Manage Power

To conserve electricity, the printer comes with the following features:

Sleep mode

Power usage is reduced while in Sleep mode. After initial setup of printer, the printer goes into lowpower mode after 5 minutes of inactivity.

To change the time to Sleep mode

Environmental product stewardship program on page 187. For more information about

www.hp.com/ecosolutions.

▲

From the printer control panel, touch the desired option.

NOTE: If you change your country or region from the printer control panel, the time to sleep mode is automatcially set to the default, which is 5 minutes.

Schedule On and Off

Use the printer's Schedule On and Off feature, and then select the days and time you want the printer to turn on and turn off automatically. For example, you can schedule the printer to turn on at 8 a.m. and turn off at 8 p.m. from Monday to Friday. In this way, you will save energy during the night and weekends.

To configure the printer's Schedule On and Off feature

▲

From the printer control panel, touch the set the time to turn on and off the printer.

CAUTION: HP recommends that you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Never turn off the printer when a cartridge is missing.

Optimize Printing Supplies

To optimize printing supplies such as ink and paper, try the following:

(eco button), touch Sleep, and then touch the

(eco button), touch Schedule On and Off, and then

ENWW HP EcoSolutions (HP and the Environment) 3

Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit

●

www.hp.com/recycle.

Optimize paper usage by printing on both sides of the paper. If the printer has an HP automatic

●

two-sided printing accessory (duplexer), see Otherwise, you can first print just the odd pages, flip the pages over, and then print just the even pages.

Save ink and paper when printing web content with HP Smart Print. For more information, visit

●

www.hp.com/go/smartprint.

Change the print mode to a draft setting. The draft setting uses less ink.

●

Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the

●

cartridges.

Print on both sides (duplexing) on page 39.

4 Chapter 1 Get started ENWW

Understand the printer parts

This section contains the following topics:

Front view

●

Printing supplies area

●

Back view

●

Front view

1 Automatic document feeder (ADF)

2 Control panel display

3 Control panel

4 Front universal serial bus (USB) port

5 Input tray

6 Output tray extension

7 Output tray

8 Power button

9 Scanner glass

10 Document feeder tray

11 Paper guides

ENWW Understand the printer parts 5

Printing supplies area

1 Ink cartridge access door

2 Ink cartridges

3 Printhead

NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn off the printer when a cartridge is missing.

Back view

1 Fax port (1-LINE)

2 Fax port (2-EXT)

3 Rear universal serial bus (USB) port

4 Ethernet network port

5 Power input

6 Rear access panel

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Use the printer control panel

This section contains the following topics:

Overview of buttons and lights

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Control panel display icons

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Change printer settings

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Overview of buttons and lights

The following diagrams and related tables provide a quick reference to the printer control panel features.

Label Name and Description

1 Home button: Returns to the home screen from any other screen.

2 Control panel display: Touch the screen to select menu options. For information about the icons that appear on the

display, see

3 Help button: Opens the Help menu.

4 Wireless light: By default, the wireless light is off. For more information about the wireless light status, see

wireless troubleshooting on page 137.

5 Cancel button: Stops a job, exits a menu, or exits settings.

6 Right arrow button: Navigates through settings in the menu.

7 Left arrow button: Navigates through settings in the menu.

8 Back button: Returns to the previous menu.

Control panel display icons on page 7.

Basic

Control panel display icons

Icon Purpose

Shows that a wired network connection exists and also provides easy access to the network status screen.

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Icon Purpose

Shows that a wireless network connection exists. The signal strength is indicated by the number of curved lines. This is for infrastructure mode. It also provides easy access to the network status screen. For more information, see Set up the printer for wireless communication on page 233.

Displays a screen where you can learn about printer features that help conserve natural resources and reduce the environmental impact of your printing choices.

TIP: You can configure settings for some features from this screen.

Shows that HP ePrint is turned on. For more information, see HP ePrint on page 85.

Displays a screen where you can make copies or select other options.

Displays a screen where you can send a fax, or choose fax settings.

Displays a screen where you can make a scan, or change scan settings.

Displays a screen where you can use HP Apps.

Displays a screen where you can adjust photo printing options.

Displays the Setup screen for generating reports, changing fax and other maintenance settings, and accessing the Help screen.

Provides more information about the printer's features.

Displays a screen where you can see information about the ink cartridges, including fill levels. This icon has a red border when an ink cartridge needs attention.

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so.

Displays the status of the Auto Answer function. Touch Auto Answer to turn it on or off. For more information, see

Change printer settings

Use the control panel to change the printer mode and settings, print reports, or get help for the printer.

TIP: If the printer is connected to a computer, you can also change the printer settings using HP software tools available on your computer, such as the HP printer software, HP Utility (Mac OS X), or the EWS. For more information about these tools, see

This section contains the following topics:

Set the answer mode (Auto answer) on page 72.

Printer management tools on page 246.

Select the mode

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To select a different mode

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To change settings for a mode

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Change the printer settings

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Select the mode

The main menu of the control panel display shows the available modes for the printer.

To select a mode, touch the icon to select the desired mode. Follow the prompts on the control panel display to complete the job. The control panel display returns to the main menu when the job is finished.

To select a different mode

Touch the (Back) button to return to the main menu. Touch (Left arrow) or (Right arrow) to scroll through the available modes, and then touch the icon to select the desired mode.

To change settings for a mode

1. After selecting a mode, touch the arrow buttons to scroll through the available settings, and then touch the setting you want to change.

2. Follow the prompts on the display to change the settings, and then touch Done.

NOTE: Touch the (Back) button to return to the previous menu.

Change the printer settings

To change the printer settings or print reports, use the options available in the Setup screen:

1. Touch

2. Touch the arrows to scroll through the screens.

(Right arrow), and then touch Setup.

(Left arrow) or (Right arrow) to see the available modes, and then touch

3. Touch the screen items to select screens or options.

NOTE: Use the (Back) button to return to the previous menu.

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HP Digital Solutions

The printer includes a collection of digital solutions that can help you simplify and streamline your work.

HP Digital Scan (Scan to computer and Scan to Email)

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HP Digital Fax (Fax to PC and Fax to Mac)

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HP Digital Scan (Scan to computer and Scan to Email)

You can simply walk up to the printer, select the options from the printer control panel, and either scan documents directly to a computer or quickly share them with business partners as email attachments.

For more information, see

Scan on page 43.

HP Digital Fax (Fax to PC and Fax to Mac)

Never lose important faxes misplaced within a stack of paper pages again!

Use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to your computer. With Fax to PC and Fax to Mac, you can store digital copies of your faxes easily and eliminate the hassle of dealing with bulky paper files. In addition, you can turn off fax printing altogether, saving money on paper and ink, and reduce paper consumption and waste.

For more information, see to Mac) on page 67.

Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax

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Select print paper

The printer is designed to work well with most types of office paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at

This section contains the following topics:

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Recommended papers for printing and copying

www.hp.com for more information about HP paper.

HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

Recommended papers for printing and copying

Recommended papers for photo printing

For the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available.

HP Premium Plus Photo Paper HP's best photo paper is heavyweight for producing professional quality photos. Features

HP Advanced Photo Paper This thick photo paper features an instant-dry finish for easy handling without smudging. It

HP Everyday Photo Paper Print colorful, everyday snapshots at a low cost, using paper designed for casual photo

HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced

printing. This affordable, photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. Available in semi-gloss finish in 8.5 x 11 inch, A4, 4 x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting documents.

Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation's worth of photos or multiple prints to share.

To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products & Services and select Ink & Toner.

NOTE: At this time, some portions of the HP web site are available in English only.

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Tips for selecting and using paper

For the best results, observe the following guidelines.

Always use paper that conforms to the printer specifications. For more information, see

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specifications on page 168.

Load only one type of paper at a time into a tray or automatic document feeder (ADF).

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When loading the trays and ADF, make sure the paper is loaded correctly. For more information,

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Load paper on page 16 or Load an original in the automatic document feeder (ADF)

see on page 15.

Do not overload the tray or ADF. For more information, see

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original in the automatic document feeder (ADF) on page 15.

To prevent jams, poor print quality, and other printing problems, avoid loading the following

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paper in the trays or ADF:

Multipart forms

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Media that is damaged, curled, or wrinkled

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Media with cutouts or perforations

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Media that is heavily textured, embossed, or does not accept ink well

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Media that is too lightweight or stretches easily

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Media that contains staples or clips

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Load paper on page 16 or Load an

Paper

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