The information contained in this document is
subject to change without notice.
All rights reserved. Reproduction, adaptation, or
translation of this material is prohibited without
prior written permission of Hewlett-Packard,
except as allowed under copyright laws.
The only warranties for HP products and services
are set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Acknowledgements
Microsoft, Windows, Windows XP, Windows
Vista, Windows 7, and Windows 8 are U.S.
registered trademarks of Microsoft Corporation.
ENERGY STAR and the ENERGY STAR mark
are registered U.S. marks.
Safety information
Always follow basic safety precautions when
using this product to reduce risk of injury from fire
or electric shock.
1. Read and understand all instructions in the
documentation that comes with the printer.
2. Observe all warnings and instructions marked
on the product.
3. Unplug this product from wall outlets before
cleaning.
4. Do not install or use this product near water, or
when you are wet.
5. Install the product securely on a stable surface.
6. Install the product in a protected location where
no one can step on or trip over the line cord, and
the line cord cannot be damaged.
7. If the product does not operate normally, see
Solve a problem.
8. There are no user-serviceable parts inside.
Refer servicing to qualified service personnel.
HP EcoSolutions (HP and the Environment)........................................................................................................................8
Understand the printer parts.................................................................................................................................................9
Front view.....................................................................................................................................................................10
Back view.....................................................................................................................................................................11
Use the printer control panel..............................................................................................................................................11
Overview of buttons and lights.....................................................................................................................................11
Control panel display icons..........................................................................................................................................12
Select the mode.....................................................................................................................................................13
To select a different mode......................................................................................................................................13
To change settings for a mode...............................................................................................................................13
Change the printer settings....................................................................................................................................13
HP Digital Solutions............................................................................................................................................................13
HP Digital Scan (Scan to computer and Scan to Email)..............................................................................................13
HP Digital Fax (Fax to PC and Fax to Mac).................................................................................................................14
Recommended papers for printing and copying...........................................................................................................14
Recommended papers for photo printing.....................................................................................................................15
Tips for selecting and using paper...............................................................................................................................15
Load an original on the scanner glass................................................................................................................................16
Load an original in the automatic document feeder (ADF).................................................................................................16
Load cards and photo paper........................................................................................................................................19
Insert a memory device......................................................................................................................................................20
Install the accessories........................................................................................................................................................20
Install the automatic two-sided printing accessory (duplexer)......................................................................................20
Turn on accessories in the printer driver......................................................................................................................20
To turn on accessories (Windows).........................................................................................................................21
To turn on accessories on (Mac OS X)..................................................................................................................21
Maintain the printer.............................................................................................................................................................21
Clean the scanner glass...............................................................................................................................................21
Clean the exterior ........................................................................................................................................................22
Clean the automatic document feeder.........................................................................................................................22
Update the printer...............................................................................................................................................................23
Update the printer using the embedded web server....................................................................................................23
Update the printer using the printer control panel........................................................................................................23
Open the HP printer software (Windows)...........................................................................................................................23
Turn the printer off .............................................................................................................................................................23
Print documents (Mac OS X)........................................................................................................................................26
Print brochures (Mac OS X).........................................................................................................................................26
Print on envelopes..............................................................................................................................................................27
Print on envelopes (Windows)......................................................................................................................................27
Print on envelopes (Mac OS X)....................................................................................................................................27
Print photos on photo paper (Windows).......................................................................................................................28
Print photos on photo paper (Mac OS X).....................................................................................................................28
Print photos from a memory device .............................................................................................................................29
Print on special and custom-sized paper...........................................................................................................................29
Print on special or custom-sized paper (Mac OS X)....................................................................................................29
Set up custom sizes (Mac OS X)..................................................................................................................................29
Print borderless documents or photos................................................................................................................................30
Print borderless documents or photos (Windows)........................................................................................................30
Print borderless documents or photos (Mac OS X)......................................................................................................30
Print on both sides (duplexing)...........................................................................................................................................31
Perform two-sided printing (Mac OS X)........................................................................................................................31
3Scan
Scan an original..................................................................................................................................................................32
Scan to a computer......................................................................................................................................................32
Scan an original to a computer from the printer control panel................................................................................32
Scan an original to a computer from HP printer software.......................................................................................32
Scan to a memory device.............................................................................................................................................33
Scan to Email...............................................................................................................................................................33
Scan using Webscan..........................................................................................................................................................34
Scanning documents as editable text.................................................................................................................................34
To scan documents as editable text.............................................................................................................................34
Guidelines for scanning documents as editable text....................................................................................................35
Save copy settings.............................................................................................................................................................37
5Fax
Send a fax..........................................................................................................................................................................38
Send a standard fax.....................................................................................................................................................38
Send a standard fax from the computer.......................................................................................................................39
Send a fax manually from a phone...............................................................................................................................39
Send a fax using monitor dialing..................................................................................................................................40
Send a fax from memory..............................................................................................................................................40
Schedule a fax to send later.........................................................................................................................................41
Send a fax to multiple recipients..................................................................................................................................42
Send a fax in Error Correction Mode............................................................................................................................42
Receive a fax......................................................................................................................................................................42
Receive a fax manually................................................................................................................................................43
Set up backup fax.........................................................................................................................................................43
Reprint received faxes from memory............................................................................................................................44
Poll to receive a fax......................................................................................................................................................44
Forward faxes to another number................................................................................................................................44
Set the paper size for received faxes...........................................................................................................................45
Set automatic reduction for incoming faxes.................................................................................................................45
Add numbers to the junk fax list...............................................................................................
..............................46
Remove numbers from the junk fax list..................................................................................................................46
Print a Junk Fax Report..........................................................................................................................................46
Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac)....................................................46
Fax to PC and Fax to Mac requirements................................................................................................................47
Activate Fax to PC and Fax to Mac........................................................................................................................47
Modify Fax to PC and Fax to Mac settings.............................................................................................................47
2
Contents
Set up speed-dial entries....................................................................................................................................................48
Set up and change speed-dial entries..........................................................................................................................48
Set up and change group speed-dial entries................................................................................................................48
Print a list of speed-dial entries....................................................................................................................................49
Configure the fax header..............................................................................................................................................49
Set the answer mode (Auto answer)............................................................................................................................50
Set the number of rings before answering...................................................................................................................50
Change the answer ring pattern for distinctive ring......................................................................................................50
Set the dial type............................................................................................................................................................51
Set the redial options....................................................................................................................................................51
Set the fax speed.........................................................................................................................................................51
Set the fax sound volume.............................................................................................................................................52
Fax and digital phone services...........................................................................................................................................52
Fax over Internet Protocol..................................................................................................................................................52
Use reports.........................................................................................................................................................................53
Print and view the fax log.............................................................................................................................................54
Clear the fax log...........................................................................................................................................................54
Print the details of the last fax transaction....................................................................................................................55
Print a Caller ID Report................................................................................................................................................55
View the Call History....................................................................................................................................................55
6Web Services
What are Web Services?....................................................................................................................................................56
HP ePrint......................................................................................................................................................................56
Set up Web Services..........................................................................................................................................................56
Set up Web Services using the printer control panel...................................................................................................57
Set up Web Services using the embedded web server................................................................................................57
Set up Web Services using the HP printer software ...................................................................................................57
Use Web Services..............................................................................................................................................................58
HP ePrint......................................................................................................................................................................58
Print using HP ePrint..............................................................................................................................................58
Find the printer's email address.............................................................................................................................58
Turn off HP ePrint...................................................................................................................................................59
Use Printer Apps....................................................................................................................................................59
Turn off Printer Apps..............................................................................................................................................59
Remove Web Services.......................................................................................................................................................59
7Work with ink cartridges
Information on ink cartridges and the printhead.................................................................................................................60
Check the estimated ink levels...........................................................................................................................................60
Print when one or more ink cartridges are depleted...........................................................................................................61
Replace the ink cartridges..................................................................................................................................................61
Store printing supplies........................................................................................................................................................62
Anonymous usage information storage..............................................................................................................................62
8Solve a problem
HP support..........................................................................................................................................................................64
HP support by phone....................................................................................................................................................65
Before you call........................................................................................................................................................65
Phone support period.............................................................................................................................................65
Telephone support numbers..................................................................................................................................66
After the phone support period...............................................................................................................................67
General troubleshooting tips and resources.......................................................................................................................67
The printer shuts down unexpectedly...........................................................................................................................67
The printer is making some unexpected noises...........................................................................................................67
The printer is not responding (nothing prints)...............................................................................................................68
The printer prints slowly................................................................................................................................................68
Blank or partial page printed........................................................................................................................................69
Something on the page is missing or incorrect............................................................................................................70
Placement of the text or graphics is wrong..................................................................................................................70
No copy came out........................................................................................................................................................76
Copies are blank..........................................................................................................................................................76
Documents are missing or faded..................................................................................................................................77
Size is reduced.............................................................................................................................................................77
Copy quality is poor .....................................................................................................................................................77
Copy defects are apparent...........................................................................................................................................77
The printer prints half a page, then ejects the paper....................................................................................................78
Paper mismatch............................................................................................................................................................78
Scanner did nothing.....................................................................................................................................................78
Scan takes too long......................................................................................................................................................79
Part of the document did not scan or text is missing....................................................................................................79
Text cannot be edited...................................................................................................................................................79
Scanned image quality is poor.....................................................................................................................................80
Scan defects are apparent...........................................................................................................................................81
The fax test failed.........................................................................................................................................................82
Solve problems using Web Services and HP websites .....................................................................................................91
Solve problems using Web Services............................................................................................................................91
Solve problems using HP websites..............................................................................................................................91
The printer cannot read the memory device.................................................................................................................92
The printer cannot read photos on the memory device................................................................................................92
After resolving the problems ..................................................................................................................................98
Reset the Printer Network Settings..............................................................................................................................98
Configure your firewall software to work with the printer....................................................................................................99
Embedded web server cannot be opened..................................................................................................................100
HP software installation suggestions..........................................................................................................................101
Understand the Printer Status Report...........................................................................................
...................................101
Understand the network configuration page.....................................................................................................................102
Clean the printhead....................................................................................................................................................104
Align the printhead.....................................................................................................................................................105
Uninstall and reinstall the HP software.............................................................................................................................106
Clear paper jams........................................................................................................................................................106
Avoid paper jams........................................................................................................................................................108
Product features and capacities.................................................................................................................................112
Processor and memory specifications........................................................................................................................113
System requirements..................................................................................................................................................113
Embedded web server specifications.........................................................................................................................113
Paper specifications...................................................................................................................................................113
Understand specifications for supported paper....................................................................................................113
Set minimum margins...........................................................................................................................................116
Guidelines for printing on both sides of a page....................................................................................................117
Web Services specifications.......................................................................................................................................118
HP ePrint..............................................................................................................................................................118
HP website specifications...........................................................................................................................................119
USB flash drives...................................................................................................................................................119
Regulatory Model Number.........................................................................................................................................121
Notice to users in Korea.............................................................................................................................................122
VCCI (Class B) compliance statement for users in Japan.........................................................................................122
Notice to users in Japan about the power cord..........................................................................................................123
Noise emission statement for Germany.....................................................................................................................123
Notice to users of the U.S. telephone network: FCC requirements............................................................................124
Notice to users of the Canadian telephone network...................................................................................................125
Notice to users in the European Economic Area........................................................................................................126
Notice to users of the German telephone network.....................................................................................................126
Australia wired fax statement.....................................................................................................................................126
European Union Regulatory Notice............................................................................................................................126
Regulatory information for wireless products.............................................................................................................127
Exposure to radio frequency radiation..................................................................................................................128
Notice to users in Brazil........................................................................................................................................128
Notice to users in Canada....................................................................................................................................128
Notice to users in Taiwan.....................................................................................................................................129
Notice to users in Mexico.....................................................................................................................................129
Notice to users in Japan.......................................................................................................................................129
Material safety data sheets........................................................................................................................................130
HP inkjet supplies recycling program.........................................................................................................................130
Disposal of waste equipment by users in private households in the European Union...............................................131
Power consumption....................................................................................................................................................131
Chemical Substances.................................................................................................................................................132
Battery disposal in Taiwan...................................................................................................................................132
5
Attention California users.....................................................................................................................................132
Battery disposal in the Netherlands......................................................................................................................132
Order printing supplies online...........................................................................................................................................143
HP paper....................................................................................................................................................................144
CAdditional fax setup
Set up faxing (parallel phone systems)............................................................................................................................145
Select the correct fax setup for your home or office...................................................................................................146
Case A: Separate fax line (no voice calls received)...................................................................................................147
Case B: Set up the printer with DSL...........................................................................................................................148
Case C: Set up the printer with a PBX phone system or an ISDN line......................................................................149
Case D: Fax with a distinctive ring service on the same line.....................................................................................150
Case E: Shared voice/fax line....................................................................................................................................151
Case F: Shared voice/fax line with voice mail............................................................................................................152
Case G: Fax line shared with computer modem (no voice calls received).................................................................152
Set up the printer with a computer dial-up modem...............................................................................................153
Set up the printer with a computer DSL/ADSL modem........................................................................................153
Case H: Shared voice/fax line with computer modem................................................................................................155
Shared voice/fax with computer dial-up modem..................................................................................................155
Shared voice/fax with computer DSL/ADSL modem............................................................................................156
Case I: Shared voice/fax line with answering machine..............................................................................................158
Case J: Shared voice/fax line with computer modem and answering machine.........................................................159
Shared voice/fax line with computer dial-up modem and answering machine.....................................................159
Shared voice/fax line with computer DSL/ADSL modem and answering machine..............................................161
Case K: Shared voice/fax line with computer dial-up modem and voice mail............................................................162
Test fax setup...................................................................................................................................................................164
DNetwork setup
Set up the printer for wireless communication.................................................................................................................165
Before you begin........................................................................................................................................................165
Set up the printer on your wireless network...............................................................................................................166
Set up the printer using the HP printer software..................................................................................................166
Set up the printer using the Wireless Setup Wizard.............................................................................................166
Set up the printer using WiFi Protected Setup (WPS)..........................................................................................166
Set up the printer using the embedded web server (EWS)..................................................................................167
Change the connection type.......................................................................................................................................167
Change from an Ethernet connection to a wireless connection...........................................................................167
Change from a USB connection to a wireless connection...................................................................................168
Change from a wireless connection to a USB or Ethernet connection.................................................................168
Test the wireless connection......................................................................................................................................168
Guidelines for ensuring wireless network security.....................................................................................................168
Overview of security settings................................................................................................................................169
Add hardware addresses to a wireless router (MAC filtering)..............................................................................169
Other wireless security guidelines........................................................................................................................169
Guidelines for reducing interference on a wireless network.....................................................................
View and print network settings..................................................................................................................................170
Turn the wireless radio on and off..............................................................................................................................170
Set link speed.............................................................................................................................................................170
View IP settings..........................................................................................................................................................171
Change IP settings.....................................................................................................................................................171
HP wireless direct printing................................................................................................................................................171
Turn on HP wireless direct printing............................................................................................................................172
Print from a wireless-capable mobile device..............................................................................................................172
Print from a wireless-capable computer.....................................................................................................................172
Print from a wireless-capable computer (Windows).............................................................................................172
Print from a wireless-capable computer (Mac OS X)...........................................................................................173
HP Utility (Mac OS X).......................................................................................................................................................174
Embedded web server.....................................................................................................................................................174
About cookies.............................................................................................................................................................175
To open the embedded web server............................................................................................................................175
This guide provides details about how to use the printer and how to resolve problems.
•
Accessibility
•
HP EcoSolutions (HP and the Environment)
•
Understand the printer parts
Use the printer control panel
•
•
HP Digital Solutions
•
Select print paper
Load an original on the scanner glass
•
•
Load an original in the automatic document feeder (ADF)
Load paper
•
•
Insert a memory device
•
Install the accessories
Maintain the printer
•
•
Update the printer
•
Open the HP printer software (Windows)
•
Turn the printer off
NOTE: If you are using the printer with a computer running Windows XP Starter Edition, Windows Vista
Starter Edition, Windows 7 Starter Edition, or Windows 8 Starter Edition, some features might not be
available. For more information, see
System requirements.
Accessibility
The printer provides a number of features that make it accessible for people with disabilities.
Visual
The HP software provided with the printer is accessible for users with visual impairments or low vision by using
your operating system's accessibility options and features. The software also supports most assistive technology
such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored
buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate action.
Mobility
For users with mobility impairments, the HP software functions can be executed through keyboard commands.
The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and
MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited
strength and reach.
Support
For more details about the accessibility of this printer and HP's commitment to product accessibility, visit HP's
website at
For accessibility information for Mac OS X, visit the Apple website at
www.hp.com/accessibility.
www.apple.com/accessibility.
HP EcoSolutions (HP and the Environment)
Hewlett-Packard is committed to helping you optimize your environmental footprint and empowering you to print
responsibly—at home or in the office.
For more detailed information about environmental guidelines, HP follows during the manufacturing process, see
Environmental product stewardship program. For more information about HP's environmental initiatives, visit
www.hp.com/ecosolutions.
8Get started
This section contains the following topics:
Manage Power
•
•
Optimize Printing Supplies
Manage Power
To conserve electricity, the printer comes with the following features:
Sleep mode
Power usage is reduced while in Sleep mode. After initial setup of printer, the printer goes into low-power mode
after 5 minutes of inactivity.
To change the time to Sleep mode
▲
From the printer control panel, touch the
NOTE: If you change your country or region from the printer control panel, the time to sleep mode is
automatcially set to the default, which is 5 minutes.
Schedule On and Off
Use the printer's Schedule On and Off feature, and then select the days and time you want the printer to turn on
and turn off automatically. For example, you can schedule the printer to turn on at 8 a.m. and turn off at 8 p.m.
from Monday to Friday. In this way, you will save energy during the night and weekends.
To configure the printer's Schedule On and Off feature
▲
From the printer control panel, touch the
time to turn on and off the printer.
(eco button), touch Sleep, and then touch the desired option.
(eco button), touch Schedule On and Off, and then set the
CAUTION: HP recommends that you replace a missing ink cartridge as soon as possible to avoid print
quality issues and possible extra ink usage or damage to the ink system. Never turn off the printer when a
cartridge is missing.
Optimize Printing Supplies
To optimize printing supplies such as ink and paper, try the following:
•Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit
www.hp.com/recycle.
•Optimize paper usage by printing on both sides of the paper. If the printer has an HP automatic two-sided
printing accessory (duplexer), see
pages, flip the pages over, and then print just the even pages.
•Save ink and paper when printing web content with HP Smart Print. For more information, visit
www.hp.com/go/smartprint.
•Change the print mode to a draft setting. The draft setting uses less ink.
•Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.
Print on both sides (duplexing). Otherwise, you can first print just the odd
Understand the printer parts
This section contains the following topics:
•
Front view
•
Printing supplies area
•
Back view
Understand the printer parts9
Chapter 1
Front view
1Automatic document feeder (ADF)
2Control panel display
3Control panel
4Front universal serial bus (USB) port
5Input tray
6Output tray extension
7Output tray
8Power button
9Scanner glass
10Document feeder tray
11Paper guides
Printing supplies area
1Ink cartridge access door
2Ink cartridges
3Printhead
10Get started
NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead
damage. Avoid removing supplies for extended periods of time. Do not turn off the printer when a cartridge is
missing.
Back view
1Fax port (1-LINE)
2Fax port (2-EXT)
3Rear universal serial bus (USB) port
4Ethernet network port
5Power input
6Rear access panel
Use the printer control panel
This section contains the following topics:
•
Overview of buttons and lights
•
Control panel display icons
Change printer settings
•
Overview of buttons and lights
The following diagrams and related tables provide a quick reference to the printer control panel features.
Use the printer control panel11
Chapter 1
LabelName and Description
1Home button: Returns to the home screen from any other screen.
2Control panel display: Touch the screen to select menu options. For information about the icons that appear on the
3Help button: Opens the Help menu.
4Wireless light: By default, the wireless light is off. For more information about the wireless light status, see
5Cancel button: Stops a job, exits a menu, or exits settings.
6Right arrow button: Navigates through settings in the menu.
7Left arrow button: Navigates through settings in the menu.
8Back button: Returns to the previous menu.
display, see
wireless troubleshooting.
Control panel display icons.
Basic
Control panel display icons
IconPurpose
Shows that a wired network connection exists and also provides easy access to the network status
screen.
Shows that a wireless network connection exists. The signal strength is indicated by the number of
curved lines. This is for infrastructure mode. It also provides easy access to the network status screen.
For more information, see
Displays a screen where you can learn about printer features that help conserve natural resources and
reduce the environmental impact of your printing choices.
TIP: You can configure settings for some features from this screen.
Shows that HP ePrint is turned on. For more information, see HP ePrint.
Set up the printer for wireless communication.
Displays a screen where you can make copies or select other options.
Displays a screen where you can send a fax, or choose fax settings.
Displays a screen where you can make a scan, or change scan settings.
Displays a screen where you can use HP Apps.
Displays a screen where you can adjust photo printing options.
Displays the Setup screen for generating reports, changing fax and other maintenance settings, and
accessing the Help screen.
Provides more information about the printer's features.
Displays a screen where you can see information about the ink cartridges, including fill levels. This icon
has a red border when an ink cartridge needs attention.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you
receive a low-ink warning message, consider having a replacement cartridge available to avoid possible
printing delays. You do not need to replace cartridges until prompted to do so.
Displays the status of the Auto Answer function. Touch Auto Answer to turn it on or off. For more
information, see Set the answer mode (Auto answer).
12Get started
Change printer settings
Use the control panel to change the printer mode and settings, print reports, or get help for the printer.
TIP: If the printer is connected to a computer, you can also change the printer settings using HP software
tools available on your computer, such as the HP printer software, HP Utility (Mac OS X), or the EWS. For
more information about these tools, see
This section contains the following topics:
•
Select the mode
To select a different mode
•
•
To change settings for a mode
•
Change the printer settings
Select the mode
The main menu of the control panel display shows the available modes for the printer.
To select a mode, touch
select the desired mode. Follow the prompts on the control panel display to complete the job. The control panel
display returns to the main menu when the job is finished.
To select a different mode
Touch the (Back) button to return to the main menu. Touch (Left arrow) or (Right arrow) to scroll through
the available modes, and then touch the icon to select the desired mode.
(Left arrow) or (Right arrow) to see the available modes, and then touch the icon to
Printer management tools.
To change settings for a mode
1.After selecting a mode, touch the arrow buttons to scroll through the available settings, and then touch the
setting you want to change.
2.Follow the prompts on the display to change the settings, and then touch Done.
NOTE: Touch the (Back) button to return to the previous menu.
Change the printer settings
To change the printer settings or print reports, use the options available in the Setup screen:
1.Touch
2.Touch the arrows to scroll through the screens.
3.Touch the screen items to select screens or options.
NOTE: Use the (Back) button to return to the previous menu.
(Right arrow), and then touch Setup.
HP Digital Solutions
The printer includes a collection of digital solutions that can help you simplify and streamline your work.
HP Digital Scan (Scan to computer and Scan to Email)
•
HP Digital Fax (Fax to PC and Fax to Mac)
•
HP Digital Scan (Scan to computer and Scan to Email)
You can simply walk up to the printer, select the options from the printer control panel, and either scan
documents directly to a computer or quickly share them with business partners as email attachments.
For more information, see
Scan.
HP Digital Solutions13
Chapter 1
HP Digital Fax (Fax to PC and Fax to Mac)
Never lose important faxes misplaced within a stack of paper pages again!
Use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to your computer. With Fax
to PC and Fax to Mac, you can store digital copies of your faxes easily and eliminate the hassle of dealing with
bulky paper files. In addition, you can turn off fax printing altogether, saving money on paper and ink, and reduce
paper consumption and waste.
For more information, see Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac).
Select print paper
The printer is designed to work well with most types of office paper. It is best to test a variety of print paper types
before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
more information about HP paper.
HP recommends plain papers with the ColorLok logo for printing everyday
documents. All papers with the ColorLok logo are independently tested to meet high
standards of reliability and print quality, and produce documents with crisp, vivid
color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers
with the ColorLok logo in a variety of weights and sizes from major paper
manufacturers.
www.hp.com for
This section contains the following topics:
•
Recommended papers for printing and copying
•
Recommended papers for photo printing
Tips for selecting and using paper
•
Recommended papers for printing and copying
If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of
project you are printing.
Depending on your country/region, some of these papers might not be available.
HP Brochure Paper
HP Professional Paper
HP Brochure and Flyer Paper
HP Tri-fold Brochure Paper
HP Premium Presentation
Paper
HP Professional Paper
HP Bright White Inkjet PaperHP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque
HP Printing PaperHP Printing Paper is a high-quality multifunction paper. It produces documents that look
HP Office PaperHP Office Paper is a high-quality multifunction paper. It is suitable for copies, drafts,
HP Office Recycled PaperHP Office Recycled Paper is a high-quality multifunction paper made with 30% recycled
These papers are glossy-coated or matte-coated on both sides for two-sided use. They are
the perfect choice for producing professional quality marketing materials such as brochures
and mailers, as well as business graphics for report covers and calendars.
These papers are heavy two-sided matte papers perfect for presentations, proposals,
reports, and newsletters. They are heavyweight for an impressive look and feel.
enough for two-sided color usage with no showthrough, which makes it ideal for
newsletters, reports, and flyers. It features ColorLok Technology for less smearing, bolder
blacks, and vivid colors.
and feel more substantial than documents printed on standard multipurpose or copy paper.
It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.
memos and other everyday documents. It features ColorLok Technology for less smearing,
bolder blacks, and vivid colors.
fiber. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.
14Get started
(continued)
HP Premium Plus Photo PaperHP's best photo paper is heavyweight for producing professional quality photos. Features
HP Advanced Photo PaperThis thick photo paper features an instant-dry finish for easy handling without smudging. It
HP Everyday Photo PaperPrint colorful, everyday snapshots at a low cost, using paper designed for casual photo
an instant-dry finish for easy handling without smudging. It resists water, smears,
fingerprints, and humidity. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x
15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft-gloss (satin
matte). It is acid-free for longer lasting documents.
resists water, smears, fingerprints, and humidity. Your prints have a look and feel
comparable to a store processed photo. It is available in several sizes, including A4, 8.5
x 11 inch, 10 x 15 cm (4 x 6 inch), 13x18 cm (5 x7 inch), A3, and two finishes – glossy or
soft-gloss (satin matte). It is acid-free for longer lasting documents.
printing. This affordable photo paper dries quickly for easy handling. Get sharp, crisp
images when you use this paper with any inkjet printer. Available in semi-gloss finish in 8.5
x 11 inch, A4, 4 x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting documents.
To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products & Services, and select
Ink & Toner.
NOTE: At this time, some portions of the HP web site are available in English only.
Recommended papers for photo printing
For the best print quality, HP recommends using HP papers that are specifically designed for the type of project
you are printing. Depending on your country/region, some of these papers might not be available.
HP Premium Plus Photo PaperHP's best photo paper is heavyweight for producing professional quality photos. Features
an instant-dry finish for easy handling without smudging. It resists water, smears,
fingerprints, and humidity. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x
15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft-gloss (satin
matte). It is acid-free for longer lasting documents.
HP Advanced Photo PaperThis thick photo paper features an instant-dry finish for easy handling without smudging. It
resists water, smears, fingerprints, and humidity. Your prints have a look and feel
comparable to a store processed photo. It is available in several sizes, including A4, 8.5
x 11 inch, 10 x 15 cm (4 x 6 inch), 13x18 cm (5 x7 inch), A3, and two finishes – glossy or
soft-gloss (satin matte). It is acid-free for longer lasting documents.
HP Everyday Photo PaperPrint colorful, everyday snapshots at a low cost, using paper designed for casual photo
printing. This affordable, photo paper dries quickly for easy handling. Get sharp, crisp
images when you use this paper with any inkjet printer. Available in semi-gloss finish in 8.5
x 11 inch, A4, 4 x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting documents.
HP Photo Value PacksHP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced
Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality
photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been
designed to work together so your photos are long lasting and vivid, print after print. Great
for printing out an entire vacation's worth of photos or multiple prints to share.
To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products & Services and select Ink
& Toner.
NOTE: At this time, some portions of the HP web site are available in English only.
Tips for selecting and using paper
For the best results, observe the following guidelines.
•Always use paper that conforms to the printer specifications. For more information, see
specifications.
•Load only one type of paper at a time into a tray or automatic document feeder (ADF).
•When loading the trays and ADF, make sure the paper is loaded correctly. For more information, see
paper or Load an original in the automatic document feeder (ADF).
Paper
Load
Select print paper15
Chapter 1
•Do not overload the tray or ADF. For more information, see Load paper or Load an original in the automatic
document feeder (ADF).
•To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the
trays or ADF:
◦Multipart forms
◦Media that is damaged, curled, or wrinkled
◦Media with cutouts or perforations
◦Media that is heavily textured, embossed, or does not accept ink well
◦Media that is too lightweight or stretches easily
◦Media that contains staples or clips
Load an original on the scanner glass
You can copy, scan, or fax originals by loading them on the scanner glass.
NOTE: 1 Many of the special features do not work correctly if the scanner glass and lid backing are not
clean. For more information, see
NOTE: 2 Remove all originals from the document feeder tray before lifting the lid on the printer.
To load an original on the scanner glass
Use these steps to load an original on the scanner glass.
1.Lift the scanner lid.
2.Load your original print-side down as shown in the following illustration.
Maintain the printer.
TIP: For more help on loading an original, refer to the engraved guides along the edge of the scanner
glass.
3.Close the lid.
Load an original in the automatic document feeder (ADF)
You can copy, scan, or fax a document by placing it in the automatic document feeder (ADF).
CAUTION: Do not load photos in the ADF; this might cause damage to your photos. Use only paper that is
supported by the printer. For more information, see
NOTE: 1 Only single-sided documents can be scanned, copied, or faxed using the ADF. The ADF does not
support double-sided documents.
NOTE: 2 B-size documents cannot be scanned, copied, or faxed using the ADF.
16Get started
Tips for selecting and using paper.
NOTE: 3 Some features, such as the Fit to Page copy feature, do not work when you load your originals in
the ADF. You must load your originals on the scanner glass.
To load an original in the ADF
Use these steps to load a document in the ADF.
1.Load your original print-side up into the ADF.
a.If you are loading an original printed in portrait orientation, place the pages so that the top edge of the
document goes in first. If you are loading an original printed in landscape orientation, place the pages
so that the left edge of the document goes in first.
b.Slide the paper into the ADF until you hear a tone or see a message on the display indicating that the
loaded pages were detected.
TIP: For more help on loading originals in the ADF, refer to the diagram engraved in the document
feeder tray.
2.Slide the paper guides inward until they stop at the left and right edges of the paper.
Load paper
This section provides instructions for loading paper into the printer.
•
Load standard-size paper
•
Load envelopes
Load cards and photo paper
•
•
Load custom-size paper
Load standard-size paper
Use these instructions to load standard paper.
1.Lift the output tray.
2.Slide the paper width guide out as far as possible.
NOTE: If the paper is too long, pull the input tray to extend it.
3.Load the paper in portrait orientation and with the side to be printed facing down.
Make sure the stack of paper is inserted as far inside the printer as possible and does not exceed the line
marking in the tray.
Load paper17
Chapter 1
NOTE: Do not load paper while the printer is printing.
4.Slide the paper guides in the tray until they touch the edge of the stack of paper.
5.Lower the output tray.
6.Pull out the output tray extension.
Load envelopes
Use these instructions to load an envelope.
1.Lift the output tray.
2.Slide out the paper width guides in the input tray as far as possible.
NOTE: If you are loading larger-size envelopes, pull up the front edge of the input tray to extend it.
3.Insert the envelopes print-side down and load according to the graphic.
Make sure the stack of envelopes does not exceed the line marking in the tray.
NOTE: Do not load envelopes while the printer is printing.
4.Slide the paper guides in the tray until they touch the edge of the stack of envelopes.
5.Lower the output tray.
6.Pull out the output tray extension.
18Get started
Load cards and photo paper
Use these instructions to load cards and photo paper.
1.Lift the output tray.
2.Slide out the paper width guide in the input tray as far as possible.
NOTE: If you are loading larger-size paper, pull up the front edge of the input tray to extend it.
3.Insert the paper print-side down in the tray.
Make sure the stack of paper is inserted as far inside the printer as possible and does not exceed the line
marking in the tray. If the photo paper has a tab along one edge, make sure the tab is pointing towards the
front of the printer.
NOTE: Do not load paper while the printer is printing.
4.Slide the paper guides in the tray until they touch the edge of the stack of paper.
5.Lower the output tray.
6.Pull out the output tray extension.
Load custom-size paper
Use these instructions to load custom-size paper.
CAUTION: Use only custom-size paper that is supported by the printer. For more information, see Paper
specifications.
1.Lift the output tray.
2.Slide the paper width guide out as far as possible.
NOTE: If you are loading larger-size paper, pull up the front edge of the input tray to extend it.
3.Insert the paper print-side down in the tray.
Make sure the stack of paper is inserted as far inside the printer as possible and does not exceed the line
marking in the tray.
NOTE: Do not load paper while the printer is printing.
4.Slide the paper guides in the tray until they touch the edge of the stack of paper.
5.Lower the output tray.
6.Pull out the output tray extension.
Load paper19
Chapter 1
Insert a memory device
Using the USB port on the front of the printer, you can connect a USB flash drive. You can also transfer files from
the USB flash drive to your computer or scan files to the USB flash drive from the printer.
CAUTION: Attempting to remove a USB flash drive while it is being accessed can damage files on the USB
flash drive. You can safely remove a USB flash drive only when the status light is not blinking.
NOTE: The printer does not support encrypted USB flash drives.
For more information about USB flash drives that can be used with the printer, see Memory device specifications.
To connect a USB flash drive
▲Insert the USB flash drive to the USB port on the front of the printer.
NOTE: If your USB flash drive does not fit into this port due to size limitations, or if the connector on the
device is shorter than 11 mm (0.43 in), you will need to purchase a USB extension cable in order to use your
device with this port.
Install the accessories
This section contains the following topics:
Install the automatic two-sided printing accessory (duplexer)
•
•
Turn on accessories in the printer driver
Install the automatic two-sided printing accessory (duplexer)
You can print on both sides of a sheet of paper automatically. For information on using the duplexer, see Print on
both sides (duplexing).
To install the duplexer:
Slide the duplexer into the back of the printer until the unit locks into place. Do not press the buttons on either
side of the duplexer when installing the unit; use them only for removing the unit from the printer.
Turn on accessories in the printer driver
•To turn on accessories (Windows)
•
To turn on accessories on (Mac OS X)
20Get started
To turn on accessories (Windows)
1.Click Start, and then click Printers, Printers and Faxes, or Devices and Printers.
- Or Click Start, click Control Panel, and then double-click Printers.
- Or On the Start screen, click Control Panel, and then click View devices and printers.
2.Right-click the printer icon, and then click Properties.
3.Select the Device Settings tab. Click the accessory that you want to turn on, click Installed from the drop-down menu, and then click OK.
To turn on accessories on (Mac OS X)
Mac OS X automatically turns on all accessories in the printer driver when you install the printer software. If you
add a new accessory later, follow these steps:
1.Open the System Preferences and then select Print & Fax or Print & Scan.
2.Select the printer from list of printers, and then click Options & Supplies.
3.Click the Driver tab.
4.Select the options you want to install, and then click OK.
Maintain the printer
This section provides instructions for keeping the printer in top working condition. Perform these maintenance
procedures as necessary.
•
Clean the scanner glass
•
Clean the exterior
•
Clean the automatic document feeder
•
Restore factory defaults
Clean the scanner glass
NOTE: Dust or dirt on the scanner glass, scanner lid backing, or scanner frame can slow down performance,
degrade the quality of scans, and affect the accuracy of special features such as fitting copies to a certain
page size.
To clean the scanner glass
1.Turn off the printer. For more information, see
2.Lift the scanner lid.
3.Clean the scanner glass and lid backing by using a soft, lint-free cloth that has been sprayed with a mild
glass cleaner. Dry the scanner glass with a dry, soft, lint-free cloth.
Turn the printer off.
Maintain the printer21
Chapter 1
CAUTION: 1 Use only glass cleaner to clean the scanner glass. Avoid cleaners that contain abrasives,
acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass. Avoid isopropyl
alcohol because it can leave streaks on the scanner glass.
CAUTION: 2 Do not spray the glass cleaner directly on the scanner glass. If too much glass cleaner is
applied, the cleaner could leak under the scanner glass and damage the scanner.
4.Close the scanner lid, and turn on the printer.
Clean the exterior
WARNING! Before cleaning the printer, turn the printer off by pressing the (Power) button and unplug the
power cord from the electrical socket.
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Keep fluids away from the
interior of the printer, as well as from the printer control panel.
Clean the automatic document feeder
If the automatic document feeder picks up multiple pages or if it does not pick up plain paper, you can clean the
rollers and separator pad. Lift the automatic document feeder cover to access the pick assembly inside the
automatic document feeder, clean the rollers or separator pad, and then close the cover.
To clean the rollers or separator pad
1.Remove all originals from the document feeder tray.
2.Lift the automatic document feeder cover (1).
This provides easy access to the rollers (2) and separator pad (3).
1 Automatic document feeder cover
2Rollers
3 Separator pad
3.Lightly dampen a clean lint-free cloth with distilled water, then squeeze any excess liquid from the cloth.
4.Use the damp cloth to wipe any residue off the rollers or separator pad.
NOTE: If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol.
5.Close the cover of the automatic document feeder.
Restore factory defaults
This section provides instructions about how to restore your printer back to the factory defaults.
1.Touch
2.Touch Tools, and then touch Restore Factory Defaults.
22Get started
(Right arrow), and then touch Setup.
Update the printer
HP is always working to improve the performance of its printers and bring you the latest features. If the printer is
connected to a network and Web Services has been enabled, you can check for and install printer updates.
To update the printer, use one of the following methods:
•
Update the printer using the embedded web server
•
Update the printer using the printer control panel
Update the printer using the embedded web server
1.Open the EWS. For more information, see Embedded web server.
2.Click the Web Services tab.
3.In the Web Services Settings section, click Product Update, click Check Now, and then follow the on-
screen instructions.
4.If the product update option is not available, follow these instructions:
a.In the Web Services Settings section, click Setup, click Continue, and follow the on-screen
instructions.
b.If prompted, choose to allow the printer to check for and install printer updates.
NOTE: 1 If a printer update is available, the printer downloads and installs the update, and then
restarts.
NOTE: 2 If prompted for proxy settings and if your network uses proxy settings, follow the on-screen
instructions to set up a proxy server. If you do not have the details, contact your network administrator or
the person who set up the network.
Update the printer using the printer control panel
1.
On the printer control panel, touch
Update.
2.Touch Check for Product Update, and then follow the on-screen instructions.
To enable the printer to automatically check for updates:
1.
On the printer control panel, touch
Update.
2.Touch Auto Update and then touch On.
(HP ePrint), touch OK, touch Settings, and then touch Printer
(HP ePrint), touch OK, touch Settings, and then touch Printer
Open the HP printer software (Windows)
Open the HP printer software by doing one of the following:
•From the computer desktop, click Start, select Programs or All Programs, click HP, click the folder for the
printer, and then select the icon with the printer's name.
•On the Start screen, right-click an empty area on the screen, click All Apps on the app bar, and then click
the icon with the printer's name.
Turn the printer off
Turn the printer off by pressing the (Power) button located on the printer. Wait until the power light turns off
before unplugging the power cord or turning off a power strip.
CAUTION: 1 If you incorrectly turn the printer off, the print carriage might not return to the correct position,
causing problems with the ink cartridges and print quality issues.
Turn the printer off23
Chapter 1
CAUTION: 2 HP recommends that you replace any missing cartridges as soon as possible to avoid print
quality issues, possible extra ink usage, or damage to the ink system. Never turn off the printer when ink
cartridges are missing.
24Get started
2Print
Most print settings are automatically handled by the software application. Change the settings manually only
when you want to change print quality, print on specific types of paper, or use special features. For more
information about selecting the best print paper for your documents, see
Choose a print job to continue:
Select print paper.
Print documents
Print brochures
Print on envelopes
Print photos
Print on special and custom-sized paper
Print documents
Follow the instructions for your operating system.
Print documents (Windows)
•
Print documents (Mac OS X)
•
TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on your HP
ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. For more
information, see
Print documents (Windows)
1.Load paper in the tray. For more information, see Load paper.
2.On the File menu in your software application, click Print.
3.Make sure the printer you want to use is selected.
4.To change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer, or Preferences.
5.Change the paper orientation on the Layout tab, and paper source, media type, paper size, and quality
settings on the Paper/Quality tab.
To print in black and white, click the Advanced button, and then select Black Ink Only from the Print in
Grayscale drop-down list under Printer Features.
HP ePrint.
Print borderless documents or photos
Print25
Chapter 2
6.Click OK.
7.Click Print or OK to begin printing.
Print documents (Mac OS X)
1.Load paper in the tray. For more information, see Load paper.
2.From the File menu in your software application, click Print.
3.Make sure the printer you want to use is selected in the Format For pop-up menu.
If you do not see print options in the Print dialog, do the following:
•Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.
•OS X Lion: Click Show Details.
4.Select a paper size from the pop-up menu.
If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When you are done
selecting the paper size, click OK to close Page Setup and return to the Print dialog.
5.Click Print.
Print brochures
Follow the instructions for your operating system.
•
Print brochures (Windows)
•
Print brochures (Mac OS X)
TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on your HP
ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. For more
information, see
HP ePrint.
Print brochures (Windows)
NOTE: To set print settings for all print jobs, make the changes in the HP software provided with the printer.
For more information on the HP software, see
1.Load paper in the tray. For more information, see Load paper.
2.On the File menu in your software application, click Print.
3.Make sure the printer you want to use is selected.
4.To change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer, or Preferences.
5.Change the paper orientation on the Layout tab, and paper source, media type, paper size, and quality
settings on the Paper/Quality tab.
To print in black and white, click the Advanced button, and then select Black Ink Only from the Print in
Grayscale drop-down list under Printer Features.
6.Click OK.
7.Click Print or OK to begin printing.
Print brochures (Mac OS X)
1.Load paper in the tray. For more information, see Load paper.
2.From the File menu in your software application, click Print.
3.Make sure the printer you want to use is selected in the Format For pop-up menu.
If you do not see print options in the Print dialog, do the following:
•Mac OS X v10.6: Click the blue disclosure triangle next to the printer selection.
•OS X Lion: Click Show Details.
4.Select a paper size from the pop-up menu.
If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When you are done
selecting the paper size, click OK to close Page Setup and return to the Print dialog.
Printer management tools.
26Print
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