HP Officejet 6812 e, Officejet 6815 e User Manual
HP Officejet
6800
HP Officejet 6800
User Guide
Copyright information
Hewlett-Packard Company notices
Acknowledgements
© 2014 Copyright Hewlett-Packard
Development Company, L.P.
Edition 1, 7/2014
The information contained in this document
is subject to change without notice.
All rights reserved. Reproduction,
adaptation, or translation of this material is
prohibited without prior written permission
of Hewlett-Packard, except as allowed
under copyright laws.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Microsoft, Windows, Windows XP,
Windows Vista, Windows 7, Windows 8,
and Windows 8.1 are U.S. registered
trademarks of Microsoft Corporation.
ENERGY STAR and the ENERGY STAR
mark are registered U.S. marks.
Mac, OS X, and AirPrint are trademarks of
Apple Inc., registered in the U.S. and other
countries.
Safety information
Always follow basic safety precautions
when using this product to reduce risk of
injury from fire or electric shock.
1. Read and understand all instructions in
the documentation that comes with the
printer.
2. Observe all warnings and instructions
marked on the product.
3. Unplug this product from wall outlets
before cleaning.
4. Do not install or use this product near
water, or when you are wet.
5. Install the product securely on a stable
surface.
6. Install the product in a protected location
where no one can step on or trip over the
line cord, and the line cord cannot be
damaged.
7. If the product does not operate normally,
see
Solve a problem.
8. There are no user-serviceable parts
inside. Refer servicing to qualified service
personnel.
Table of contents
1 How do I? .......................................................................................................................................................... 1
2 Get started ........................................................................................................................................................ 2
Accessibility .......................................................................................................................................... 2
HP EcoSolutions (HP and the Environment) ........................................................................................ 3
Manage Power ..................................................................................................................... 3
Optimize Printing Supplies ................................................................................................... 3
Understand the printer parts ................................................................................................................. 4
Front view ............................................................................................................................ 4
Printing supplies area .......................................................................................................... 5
Back view ............................................................................................................................. 5
Use the printer control panel ................................................................................................................ 6
Overview of buttons and lights ............................................................................................. 6
Control panel display icons .................................................................................................. 6
Change printer settings ........................................................................................................ 7
Paper basics ......................................................................................................................................... 8
Recommended papers for printing ...................................................................................... 8
Order HP paper supplies ................................................................................................... 10
Tips for selecting and using paper ..................................................................................... 10
Load paper ......................................................................................................................................... 11
Load an original on the scanner glass ................................................................................................ 16
Load an original in the document feeder ............................................................................................ 17
Insert a USB flash drive ...................................................................................................................... 18
Update the printer ............................................................................................................................... 18
Open the HP printer software (Windows) ........................................................................................... 19
Turn the printer off .............................................................................................................................. 19
3 Print ................................................................................................................................................................. 20
Print documents ................................................................................................................................. 20
Print brochures ................................................................................................................................... 21
Print on envelopes .............................................................................................................................. 22
Print photos ........................................................................................................................................ 23
Print on special and custom-size paper ............................................................................................. 25
Print on both sides (duplexing) ........................................................................................................... 27
Print using the maximum dpi .............................................................................................................. 28
Tips for print success ......................................................................................................................... 29
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Print with AirPrintTM ........................................................................................................................... 32
4 Copy and scan ................................................................................................................................................ 33
Copy ................................................................................................................................................... 33
Scan ................................................................................................................................................... 33
Scan to a computer ............................................................................................................ 34
Scan to a memory device .................................................................................................. 35
Scan to Email ..................................................................................................................... 36
Set up Scan to Email ......................................................................................... 36
Use Scan to Email ............................................................................................. 36
Change account settings ................................................................................... 37
Scan using Webscan ......................................................................................................... 37
Scanning documents as editable text ................................................................................ 38
Scan documents as editable text ...................................................................... 38
Guidelines for scanning documents as editable text ......................................... 39
5 Fax .................................................................................................................................................................. 41
Send a fax .......................................................................................................................................... 41
Send a standard fax ........................................................................................................... 41
Send a standard fax from the computer ............................................................................ 42
Send a fax from a phone ................................................................................................... 43
Send a fax using monitor dialing ........................................................................................ 43
Send a fax from memory ................................................................................................... 44
Send a fax to multiple recipients ........................................................................................ 44
Send a fax in Error Correction Mode ................................................................................. 45
Receive a fax ...................................................................................................................................... 45
Receive a fax manually ...................................................................................................... 46
Set up backup fax .............................................................................................................. 46
Reprint received faxes from memory ................................................................................. 47
Forward faxes to another number ...................................................................................... 47
Set automatic reduction for incoming faxes ....................................................................... 48
Block unwanted fax numbers ............................................................................................. 48
Receive faxes using HP Digital Fax ................................................................................... 49
HP Digital Fax requirements ............................................................................. 50
Activate HP Digital Fax ..................................................................................... 50
Modify HP Digital Fax settings .......................................................................... 50
Set up phone book contacts ............................................................................................................... 51
Set up and change phone book contacts .......................................................................... 51
Set up and change group phone book contacts ................................................................ 52
Delete phone book contacts .............................................................................................. 53
Print a list of phone book contacts ..................................................................................... 53
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Change fax settings ............................................................................................................................ 53
Configure the fax header ................................................................................................... 54
Set the answer mode (Auto answer) ................................................................................. 54
Set the number of rings before answering ......................................................................... 54
Change the answer ring pattern for distinctive ring ........................................................... 55
Set the dial type ................................................................................................................. 55
Set the redial options ......................................................................................................... 56
Set the fax speed ............................................................................................................... 56
Set the fax sound volume .................................................................................................. 57
Fax and digital phone services ........................................................................................................... 57
Fax over Internet Protocol .................................................................................................................. 57
Use reports ......................................................................................................................................... 58
Print fax confirmation reports ............................................................................................. 59
Print fax error reports ......................................................................................................... 59
Print and view the fax log ................................................................................................... 60
Clear the fax log ................................................................................................................. 60
Print the details of the last fax transaction ......................................................................... 60
Print a Caller ID Report ...................................................................................................... 60
View the Call History .......................................................................................................... 61
6 Web Services .................................................................................................................................................. 62
What are Web Services? .................................................................................................................... 62
Set up Web Services .......................................................................................................................... 62
Use Web Services .............................................................................................................................. 64
HP ePrint ........................................................................................................................... 64
HP Printables ..................................................................................................................... 65
Remove Web Services ....................................................................................................................... 65
7 Work with ink cartridges .................................................................................................................................. 66
Information on ink cartridges and the printhead ................................................................................. 66
Check the estimated ink levels ........................................................................................................... 66
Replace the ink cartridges .................................................................................................................. 67
Order ink cartridges ............................................................................................................................ 69
Store printing supplies ........................................................................................................................ 69
Anonymous usage information storage .............................................................................................. 69
Ink cartridge warranty information ...................................................................................................... 70
8 Network setup ................................................................................................................................................. 71
Set up the printer for wireless communication ................................................................................... 71
Before you begin ................................................................................................................ 71
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Set up the printer on your wireless network ....................................................................... 72
Change the connection type .............................................................................................. 72
Test the wireless connection ............................................................................................. 73
Turn on or off the wireless capability of the printer ............................................................ 73
Change network settings .................................................................................................................... 74
Use HP wireless direct ....................................................................................................................... 75
9 Printer management tools ............................................................................................................................... 78
Toolbox (Windows) ............................................................................................................................. 78
HP Utility (OS X) ................................................................................................................................. 78
Embedded web server ....................................................................................................................... 78
About cookies .................................................................................................................... 79
Open the embedded web server ....................................................................................... 79
Control panel lock .............................................................................................................. 80
Embedded web server cannot be opened ......................................................................... 80
10 Solve a problem ............................................................................................................................................ 82
HP support ......................................................................................................................................... 82
Register printer .................................................................................................................. 82
Support process ................................................................................................................. 82
Obtain electronic support ................................................................................................... 83
HP support by phone ......................................................................................................... 83
Before you call .................................................................................................. 83
Phone support period ........................................................................................ 84
Support phone numbers .................................................................................... 84
After the phone support period .......................................................................... 84
Get help from the printer control panel ............................................................................................... 84
Understand printer reports ................................................................................................................. 84
Printer status report ........................................................................................................... 85
Network configuration page ............................................................................................... 86
Print quality report .............................................................................................................. 88
Wireless test report ............................................................................................................ 90
Web access report ............................................................................................................. 90
Solve printer problems ....................................................................................................................... 90
Solve printing problems ...................................................................................................................... 92
Solve copy problems .......................................................................................................................... 94
Solve scan problems .......................................................................................................................... 95
Solve fax problems ............................................................................................................................. 98
The fax test failed ..........................................................................................................
The display always shows Phone Off Hook ..................................................................... 103
The printer is having problems sending and receiving faxes ........................................... 103
.... 99
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The printer cannot receive faxes, but can send faxes ..................................................... 105
The printer cannot send faxes, but can receive faxes ..................................................... 106
Fax tones are recorded on my answering machine ......................................................... 107
The phone cord that came with my printer is not long enough ........................................ 107
The computer cannot receive faxes (HP Digital Fax) ...................................................... 107
Solve problems using Web Services ................................................................................................ 108
Solve network problems ................................................................................................................... 108
General network troubleshooting ..................................................................................... 109
Unable to connect the printer wirelessly .......................................................................... 109
Maintain the printer ........................................................................................................................... 112
Clean the scanner glass .................................................................................................. 112
Clean the exterior ............................................................................................................ 113
Clean the document feeder ............................................................................................. 113
Maintain the printhead and ink cartridges ........................................................................ 115
Clear paper jams .............................................................................................................................. 115
Clear the print carriage ..................................................................................................................... 123
Restore defaults and settings ........................................................................................................... 123
Appendix A Technical information ................................................................................................................... 125
Specifications ................................................................................................................................... 125
Regulatory information ..................................................................................................................... 128
Regulatory Model Number ............................................................................................... 129
FCC statement ................................................................................................................. 129
Notice to users in Korea .................................................................................................. 129
VCCI (Class B) compliance statement for users in Japan ............................................... 130
Notice to users in Japan about the power cord ............................................................... 130
Noise emission statement for Germany ........................................................................... 130
Visual display workplaces statement for Germany .......................................................... 130
Notice to users of the U.S. telephone network: FCC requirements ................................. 131
Notice to users of the Canadian telephone network ........................................................ 132
Notice to users in the European Economic Area ............................................................. 132
Notice to users of the German telephone network .......................................................... 133
Australia wired fax statement ........................................................................................... 133
European Union Regulatory Notice ................................................................................. 133
Products with external AC Adapters ............................................................... 133
Products with wireless functionality ................................................................. 133
European telephone network declaration (Modem/Fax) ................................. 134
Declaration of conformity ................................................................................................. 135
Regulatory information for wireless products ................................................................... 136
Exposure to radio frequency radiation ............................................................ 136
Notice to users in Brazil .................................................................................. 136
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Notice to users in Canada ............................................................................... 137
Notice to users in Taiwan ................................................................................ 137
Notice to users in Mexico ................................................................................ 138
Wireless notice to users in Japan ................................................................... 138
Environmental product stewardship program ................................................................................... 138
Paper use ........................................................................................................................ 139
Plastics ............................................................................................................................ 139
Material safety data sheets .............................................................................................. 139
Recycling program ........................................................................................................... 139
HP inkjet supplies recycling program ............................................................................... 139
Disposal of waste equipment by users ............................................................................ 139
Power consumption ......................................................................................................... 139
Chemical substances ....................................................................................................... 140
Battery disposal in the Taiwan ......................................................................................... 140
Battery notice for Brazil .................................................................................................... 140
California Perchlorate Material Notice ............................................................................. 140
Toxic and hazardous substance table (China) ................................................................ 141
Restriction of hazardous substance (Ukraine) ................................................................. 141
Restriction of hazardous substance (India) ..................................................................... 141
EPEAT ............................................................................................................................. 141
China SEPA Ecolabel User Information .......................................................................... 142
Appendix B Additional fax setup ...................................................................................................................... 143
Set up faxing (parallel phone systems) ............................................................................................ 143
Select the correct fax setup for your home or office ........................................................ 144
Case A: Separate fax line (no voice calls received) ........................................................ 146
Case B: Set up the printer with DSL ................................................................................ 147
Case C: Set up the printer with a PBX phone system or an ISDN line ............................ 148
Case D: Fax with a distinctive ring service on the same line ........................................... 149
Case E: Shared voice/fax line .......................................................................................... 150
Case F: Shared voice/fax line with voice mail ................................................................. 151
Case G: Fax line shared with computer modem (no voice calls received) ...................... 152
Set up the printer with a computer dial-up modem ......................................... 153
Set up the printer with a computer DSL/ADSL modem ................................... 154
Case H: Shared voice/fax line with computer modem ..................................................... 155
Shared voice/fax with computer dial-up modem ............................................. 155
Shared voice/fax with computer DSL/ADSL modem ....................................... 157
Case I: Shared voice/fax line with answering machine .................................................... 159
Case J: Shared voice/fax line with computer modem and answering machine ............... 160
Shared voice/fax line with computer dial-up modem and answering machine 160
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Shared voice/fax line with computer DSL/ADSL modem and answering
machine ........................................................................................................... 162
Case K: Shared voice/fax line with computer dial-up modem and voice mail ................. 164
Serial-type fax setup ......................................................................................................................... 166
Test fax setup ................................................................................................................................... 166
Appendix C Errors (Windows) .......................................................................................................................... 168
Low on ink ........................................................................................................................................ 168
Very low on ink ................................................................................................................................. 169
Ink cartridge problem ........................................................................................................................ 169
Paper size mismatch ........................................................................................................................ 170
Ink cartridge carriage stalled ............................................................................................................ 170
Paper jam or tray problem ................................................................................................................ 170
Out of paper ..................................................................................................................................... 170
Document failed to print ................................................................................................................... 170
Printer failure .................................................................................................................................... 171
Door open ......................................................................................................................................... 171
Ink cartridge failure ........................................................................................................................... 171
Printer supply upgrade problem ....................................................................................................... 171
Counterfeit Cartridge Advisory ......................................................................................................... 171
Use SETUP cartridges ..................................................................................................................... 171
Do not use SETUP cartridges .......................................................................................................... 172
Incompatible ink cartridges ............................................................................................................... 172
Problem with Printer Preparation ..................................................................................................... 172
Paper too short ................................................................................................................................. 172
Ink cartridge incorrectly installed ...................................................................................................... 172
Problem with SETUP cartridges ....................................................................................................... 172
Problem with printhead ..................................................................................................................... 173
Incompatible HP Instant Ink Cartridge .............................................................................................. 173
Used HP Instant Ink Cartridge .......................................................................................................... 173
Please Connect Printer to HP Connected ........................................................................................ 173
Cannot Print ..................................................................................................................................... 173
Output tray closed ............................................................................................................................ 173
Paper Jam in Automatic Document Feeder ..................................................................................... 173
HP Protected Cartridge Installed ...................................................................................................... 173
Index .........................................................
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........................................................................................................ 174
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1 How do I?
Get started
●
Print
●
Copy and scan
●
Fax
●
Web Services
●
Work with ink cartridges
●
Solve a problem
●
ENWW 1
2 Get started
This guide provides details about how to use the printer and how to resolve problems.
Accessibility
●
HP EcoSolutions (HP and the Environment)
●
Understand the printer parts
●
Use the printer control panel
●
Paper basics
●
Load paper
●
Load an original on the scanner glass
●
Load an original in the document feeder
●
Insert a USB flash drive
●
Update the printer
●
Open the HP printer software (Windows)
●
Turn the printer off
●
Accessibility
The printer provides a number of features that make it accessible for people with disabilities.
Visual
The HP software provided with the printer is accessible for users with visual impairments or low vision
by using your operating system's accessibility options and features. The software also supports most
assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users
who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels
that convey the appropriate action.
Mobility
For users with mobility impairments, the HP software functions can be executed through keyboard
commands. The HP software also supports Windows accessibility options such as StickyKeys,
ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width
guides can be operated by users with limited strength and reach.
Support
For more details about the accessibility of this printer and HP's commitment to product accessibility,
visit HP's website at
For accessibility information for Mac OS X, visit the Apple website at
www.hp.com/accessibility.
www.apple.com/accessibility.
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HP EcoSolutions (HP and the Environment)
Hewlett-Packard is committed to helping you optimize your environmental footprint and empowering
you to print responsibly—at home or in the office.
For more detailed information about environmental guidelines that HP follows during the
manufacturing process, see
HP's environmental initiatives, visit
Manage Power
●
Optimize Printing Supplies
●
Manage Power
To conserve electricity, the printer comes with the following features:
Sleep mode
Power usage is reduced while in Sleep mode. The printer goes into low-power mode after 5 minutes
of inactivity.
To change the period of inactivity before the printer goes to sleep:
Environmental product stewardship program. For more information about
www.hp.com/ecosolutions.
1. From the printer control panel display, touch
2. Touch Sleep Mode, and then touch the desired option.
Schedule On and Off
Use this feature to automatically the printer on or off on selected days. For example, you can
schedule the printer to turn on at 8 a.m. and turn off at 8 p.m. from Monday to Friday. In this way, you
will save energy during the night and weekends.
To schedule the day and time for On and Off:
1. From the printer control panel display, touch
2. Touch Schedule Printer On/Off.
3. Touch the desired option, and follow the on-screen messages to set the day and time to turn the
printer off and on.
CAUTION: Always turn the printer off properly, using either Schedule Off or (the Power button).
If you improperly turn the printer off, the print carriage might not return to the correct position, causing
problems with the ink cartridges and print quality issues.
Optimize Printing Supplies
To optimize printing supplies such as ink and paper, try the following:
.
.
Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit
●
www.hp.com/recycle.
Optimize paper usage by printing on both sides of the paper.
●
Save ink and paper when printing web content with HP Smart Print. For more information, visit
●
www.hp.com/go/smartprint.
ENWW HP EcoSolutions (HP and the Environment) 3
Change the print quality in the printer driver to a draft setting. The draft setting uses less ink.
●
Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the
●
cartridges.
Understand the printer parts
This section contains the following topics:
Front view
●
Printing supplies area
●
Back view
●
Front view
1 Document feeder
2 Scanner glass
3 Front universal serial bus (USB) port
4 Power button
5 Output tray
6 Input tray
7 Output tray extender
8 Control panel display
9 Control panel
10 Document feeder tray
11 Document feeder paper-width guides
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Printing supplies area
1 Printhead
2 Ink cartridges
NOTE: Ink cartridges should be kept in the printer to prevent possible print quality issues or
printhead damage. Avoid removing supplies for extended periods of time. Do not turn the printer off
when a cartridge is missing.
Back view
1 Rear universal serial bus (USB) port
2 Ethernet network port
3 Fax port (2-EXT)
4 Fax port (1-LINE)
5 Power input
ENWW Understand the printer parts 5
Use the printer control panel
This section contains the following topics:
Overview of buttons and lights
●
Control panel display icons
●
Change printer settings
●
Overview of buttons and lights
The following diagram and related table provides a quick reference to the printer control panel
features.
Label Name and Description
1 Wireless light: Indicates the status of the printer's wireless connection.
2 Home button: Returns to the home screen from any other screen.
3 Control panel display: Touch the screen to select menu options, or scroll through the menu items. For information about
the icons that appear on the display, see
4 Back button: Returns to the previous menu.
5 Help button: Opens the Help menu.
Control panel display icons.
Control panel display icons
Icon Purpose
Displays a screen where you can make copies or select other options.
Shows that an Ethernet network connection exists and also provides easy access to the network status
screen.
From the HP wireless direct menu you can turn on HP wireless direct (with and without security), turn HP
wireless direct off, and display the HP wireless direct name and password (if HP wireless direct is turned
on with security).
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Icon Purpose
Shows that HP ePrint is turned on. For more information, see HP ePrint.
Displays a screen where you can send a fax, or change fax settings.
Displays a screen where you can make a scan.
Displays a screen where you can use a number of HP printables, which are apps for your printer.
Displays the Photo screen for printing photos and creating passport photos.
Displays the Setup screen for generating reports, and changing fax and other maintenance settings.
The screen shows How To videos, printer feature information, and tips.
Displays wireless status and menu options. For more information, see Set up the printer for wireless
communication.
NOTE:
Ethernet icon or the wireless icon depends on the way your printer is connected to the network. If the
network connection of the printer has not been set up, by default, the printer control panel display shows
Displays a screen where you can configure some of the printer's environmental features.
Displays status information for the Auto Answer function, fax logs, and the fax sound volume.
Displays a screen where you can see information about the ink cartridges, including fill levels.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you
receive a low-ink warning message, consider having a replacement cartridge available to avoid possible
printing delays. You do not need to replace cartridges until the print quality becomes unacceptable.
Change printer settings
Use the control panel to change the printer function and settings, print reports, or get help for the
printer.
TIP: If the printer is connected to a computer, you can also change the printer settings using HP
software tools available on your computer, such as the HP printer software, HP Utility (OS X), or the
embedded web server (EWS).
(Ethernet) and (Wireless) will not be displayed at the same time. Showing the
(Wireless).
For more information about these tools, see
Printer management tools.
To change settings for a function
The Home screen of the control panel display shows the available functions for the printer.
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1. From the control panel display, touch and slide your finger across the screen and then touch the
icon to select the desired function.
2. After selecting a function, touch and scroll through the available settings, and then touch the
setting you want to change.
3. Follow the prompts on the control panel display to change the settings.
NOTE: Touch (Home) to return to the Home screen.
To change the printer settings
To change the printer settings or print reports, use the options available on the Setup Menu screen:
1. From the printer control panel display, touch Setup.
2. Touch and scroll through the screens.
3. Touch the screen items to select screens or options.
NOTE: Touch (Home) to return to the Home screen.
Paper basics
The printer is designed to work well with most types of office paper. It is best to test a variety of print
paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP
website at
www.hp.com for more information about HP paper.
HP recommends plain papers with the ColorLok logo for printing everyday
documents. All papers with the ColorLok logo are independently tested to meet high
standards of reliability and print quality, and produce documents with crisp, vivid
color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers
with the ColorLok logo in a variety of weights and sizes from major paper
manufacturers.
This section contains the following topics:
Recommended papers for printing
●
Order HP paper supplies
●
Tips for selecting and using paper
●
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specifically designed for
the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
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Photo printing
●
●
●
●
HP Premium Plus Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With
HP Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can
share them right off the printer. It is available in several sizes, including A4, 8.5 x 11 inches, 4 x
6 inches (10 x 15 cm), 5 x 7 inches (13 x 18 cm), and 11 x 17 inches (A3), and in two finishes glossy or soft gloss (semi-gloss). Ideal for framing, displaying, or gifting your best photos and
special photo projects. HP Premium Plus Photo Paper delivers exceptional results with
professional quality and durability.
HP Advanced Photo Paper
This thick photo paper features an instant-dry finish for easy handling without smudging. It
resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to
a store-processed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x
15 cm (4 x 6 inches), 13 x 18 cm (5 x 7 inches), and two finishes – glossy or soft-gloss (satin
matte). It is acid-free for longer lasting documents.
HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing.
This affordable photo paper dries quickly for easy handling. Get sharp, crisp images when you
use this paper with any inkjet printer. It is available in glossy finish in several sizes, including A4,
8.5 x 11 inches, and 10 x 15 cm (4 x 6 inches). It is acid-free for longer lasting documents.
HP Photo Value Packs
HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo
Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with
your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work
together so your photos are long lasting and vivid, print after print. Great for printing out an entire
vacation's worth of photos or multiple prints to share.
Business documents
HP Premium Presentation Paper 120g Matte
●
This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and
newsletters. It is heavyweight for an impressive look and feel.
HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy
●
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for
near-photographic reproductions and business graphics for report covers, special presentations,
brochures, mailers, and calendars.
HP Brochure Paper 180g Matte or HP Professional Paper 180 Matt
●
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for
near-photographic reproductions and business graphics for report covers, special presentations,
brochures, mailers, and calendars.
ENWW Paper basics 9
Everyday printing
All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder
blacks, and vivid colors.
HP Bright White Inkjet Paper
●
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough
for two-sided color usage with no show-through, which makes it ideal for newsletters, reports,
and flyers.
HP Printing Paper
●
HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel
more substantial than documents printed on standard multipurpose or copy paper. It is acid-free
for longer lasting documents.
HP Office Paper
●
HP Office Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and
other everyday documents. It is acid-free for longer lasting documents.
HP Office Recycled Paper
●
HP Office Recycled Paper is a high-quality multifunction paper made with 30% recycled fiber.
Order HP paper supplies
The printer is designed to work well with most types of office paper. Use HP paper for optimum print
quality.
To order HP papers and other supplies, go to
website are available in English only.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents.
All papers with the ColorLok logo are independently tested to meet high standards of reliability and
print quality, and produce documents with crisp, vivid color, bolder blacks and dry faster than ordinary
plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major
paper manufacturers.
Tips for selecting and using paper
For the best results, observe the following guidelines.
Load only one type of paper at a time into a tray or document feeder.
●
When loading the tray and document feeder, make sure the paper is loaded correctly.
●
Do not overload the tray or document feeder.
●
To prevent jams, poor print quality, and other printing problems, avoid loading the following
●
paper in the tray or document feeder:
Multipart forms
◦
Media that is damaged, curled, or wrinkled
◦
www.hp.com. At this time, some portions of the HP
Media with cutouts or perforations
◦
Media that is heavily textured, embossed, or does not accept ink well
◦
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Media that is too lightweight or stretches easily
◦
Media that contains staples or clips
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For more information on loading paper, see
Load paper
To load standard paper
1. Lift the output tray.
2. Pull out the input tray to extend it.
Load paper or Load an original in the document feeder.
NOTE: To load legal-size paper, slide the grey button (on the front left of the input tray) to the
right, and lower the front of the tray.
3. Slide the paper-width guides out as far as possible.
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4. Insert the paper print-side down in the center of the tray.
Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of
the input tray, and does not exceed the stack height marking on the side of the tray.
NOTE: Do not load paper while the printer is printing.
5. Slide the paper-width guides in the tray until they touch the edge of the stack of paper, and then
close the tray.
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6. A message appears on the control panel display prompting you to change the paper setting if
you have changed the media type, or retain the setting if you have replaced what was previously
loaded.
7. Pull out the output tray extension.
To load an envelope
1. Lift the output tray.
2. Pull out the input tray to extend it.
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3. Insert the envelopes with the side you want to print on down, and load according to the graphic.
Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of
the input tray, and does not exceed the stack height marking on the side of the tray.
NOTE: Do not load envelopes while the printer is printing.
4. Slide the paper-width guides in the tray until they touch the edge of the stack of envelopes, and
then reinsert the tray.
5. A message appears on the control panel display prompting you to change the paper setting if
you have changed the media type, or retain the setting if you have replaced what was previously
loaded.
6. Pull out the output tray extension.
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To load cards and photo paper
1. Lift the output tray.
2. Pull out the input tray to extend it.
3. Insert the paper print-side down in the center of the tray.
Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of
the input tray, and does not exceed the stack height marking on the side of the tray.
NOTE: Do not load paper while the printer is printing.
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4. Slide the paper-width guides in the tray until they touch the edge of the stack of paper, and then
close the tray.
5. A message appears on the control panel display prompting you to change the paper setting if
you have changed the media type, or retain the setting if you have replaced what was previously
loaded.
6. Pull out the output tray extension.
Load an original on the scanner glass
You can copy, scan, or fax originals by loading them on the scanner glass.
NOTE: Many of the special features do not work correctly if the scanner glass and lid backing are
not clean. For more information, see
NOTE: Remove all originals from the document feeder tray before lifting the lid on the printer.
To load an original on the scanner glass
1. Lift the scanner lid.
Maintain the printer.
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2. Load your original print-side down as shown in the following illustration.
TIP: For more help on loading an original, refer to the engraved guides along the edge of the
scanner glass.
3. Close the lid.
Load an original in the document feeder
You can copy, scan, or fax a document by placing it in the document feeder.
The document feeder tray holds a maximum of 35 sheets of plain A4-, Letter-, or legal-size paper.
CAUTION: Do not load photos in the document feeder; this might cause damage to your photos.
Use only paper that is supported by the document feeder.
For more information, see
NOTE: Some features, such as the Fit to Page copy feature, do not work when you load your
originals in the document feeder. For those features to work, load your originals on the scanner glass.
To load an original in the document feeder
1. Load your original print-side up into the document feeder.
a. If you are loading an original printed in portrait orientation, place the pages so that the top
edge of the document goes in first. If you are loading an original printed in landscape
orientation, place the pages so that the left edge of the document goes in first.
b. Slide the paper into the document feeder until you hear a tone or see a message on the
printer control panel display indicating that the loaded pages were detected.
TIP: For more help on loading originals in the document feeder, refer to the diagram engraved
in the document feeder tray.
Tips for selecting and using paper.
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