HP Officejet 6000 User Manual

OFFICEJET 6000

User Guide

E609

HP Officejet 6000 (E609) Printer Series

User Guide

Edition 1, 6/2009

Hewlett-Packard Company notices

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Windows and Windows XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

ENERGY STAR is a registered mark owned by the U.S. government.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1. Read and understand all instructions in the documentation that comes with the device.

2. Observe all warnings and instructions marked on the product.

3. Unplug this product from wall outlets before cleaning.

4. Do not install or use this product near water, or when you are wet.

5. Install the product securely on a stable surface.

6. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

7. If the product does not operate normally, see

troubleshoot.

8. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

9. Use only the external power adaptor/ battery provided with the device.

Maintain and

1 Get started

Find other resources for the product .........................................................................................8

Find the device model number...................................................................................................9

Accessibility..............................................................................................................................10

Understand the device parts.....................................................................................................10

Front view...........................................................................................................................10

Control panel......................................................................................................................11

Back view............................................................................................................................12

Connection information.............................................................................................................12

Turn off the device....................................................................................................................13

Eco-Tips....................................................................................................................................13

2 Install the accessories

Install the duplexer (available on some models)......................................................................14

Turn on accessories.................................................................................................................14

Activate and deactivate the duplexer on the device...........................................................14

To turn accessories on or off on Windows computers........................................................15

To turn on accessories on Macintosh computers...............................................................15

3 Use the device

Select print media.....................................................................................................................16

Recommended papers for printing.....................................................................................16

Recommended papers for photo printing...........................................................................18

Tips for selecting and using print media.............................................................................18

Understand specifications for supported media.................................................................19

Understand supported sizes.........................................................................................20

Understand supported media types and weights.........................................................22

Set minimum margins.........................................................................................................23

Load media...............................................................................................................................24

Change print settings................................................................................................................25

To change settings from an application for current jobs (Windows)...................................25

To change default settings for all future jobs (Windows)....................................................26

To change settings (Mac OS X).........................................................................................26

Print on both sides (duplexing).................................................................................................26

Guidelines for printing on both sides of a page..................................................................26

Perform duplexing..............................................................................................................27

Print on special and custom-sized media.................................................................................27

Print borderless.........................................................................................................................28

To print a borderless document (Windows)........................................................................29

To print a borderless document (Mac OS X)......................................................................29

Print a Web page (Windows only)............................................................................................30

Cancel a print job......................................................................................................................30

4 Configure and manage

Manage the device...................................................................................................................31

Monitor the device..............................................................................................................32

Administer the device.........................................................................................................32

Use device management tools.................................................................................................33

Embedded Web server.......................................................................................................34

To open the embedded Web server.............................................................................34

Embedded Web server pages......................................................................................35

Toolbox (Windows).............................................................................................................35

Open the Toolbox.........................................................................................................36

Toolbox tabs ................................................................................................................36

Network Toolbox...........................................................................................................37

Use the HP Solution Center (Windows).............................................................................37

HP Printer Utility (Mac OS X)..............................................................................................37

Open the HP Printer Utility............................................................................................38

HP Printer Utility panels................................................................................................38

Use the HP Device Manager (Mac OS X)..........................................................................39

Understand the printer status page..........................................................................................39

Understand the network configuration or wireless status report...............................................41

Configure the device (Windows)...............................................................................................42

Direct connection................................................................................................................42

To install the software before connecting the device (recommended).........................42

To connect the device before installing the software....................................................43

To share the device on a locally shared network.........................................................43

Network connection............................................................................................................44

Install the device on a network.....................................................................................44

Install the device software on client computers............................................................44

Install the printer driver using Add Printer....................................................................45

Configure the device (Mac OS X).............................................................................................45

To install the software for network or direct connection.....................................................45

To share the device on a locally shared network...............................................................46

Set up the device for wireless communication.........................................................................46

Understand 802.11 wireless network settings....................................................................47

To set up wireless communication using the installer (Windows)......................................48

To set up the device on a wireless communication using the installer (Mac OS X)...........49

Connect the device using an ad hoc wireless network connection....................................49

To turn off wireless communication....................................................................................49

Configure your firewall to work with HP devices.................................................................49

Change the connection method..........................................................................................50

Guidelines for ensuring wireless network security..............................................................51

To add hardware addresses to a wireless access point...............................................51

Other guidelines...........................................................................................................51

Uninstall and reinstall the software...........................................................................................52

5 Maintain and troubleshoot

Work with ink cartridges............................................................................................................55

Information on ink cartridges and the printhead.................................................................55

Check the estimated ink levels...........................................................................................56

Replace the ink cartridges..................................................................................................57

Usage information collection..............................................................................................59

Contents

Print and evaluate a print quality report....................................................................................60

To print a print quality report...............................................................................................60

To evaluate the Print Quality Diagnostic Page...................................................................61

Ink Levels......................................................................................................................61

Good color bars............................................................................................................61

Ragged, irregularly streaked, or faded bars.................................................................62

Regular white streaks in the bars.................................................................................63

Bar colors are not uniform............................................................................................63

Large Black Font Text...................................................................................................64

Alignment Patterns.......................................................................................................65

If you see no defects....................................................................................................65

Troubleshooting tips and resources.........................................................................................65

Solve printing problems............................................................................................................66

The device shuts down unexpectedly.................................................................................66

Device takes a long time to print........................................................................................66

Blank or partial page printed...............................................................................................67

Something on the page is missing or incorrect...................................................................67

Placement of the text or graphics is wrong.........................................................................68

Print troubleshooting.................................................................................................................69

Envelopes print incorrectly.................................................................................................69

The product is not responding............................................................................................70

The product prints meaningless characters........................................................................73

Nothing happens when I try to print....................................................................................73

The margins are not printing as expected..........................................................................76

Text or graphics are cut off at the edge of the page...........................................................77

A blank page came out while printing.................................................................................79

Print quality troubleshooting.....................................................................................................80

Wrong, inaccurate, or bleeding colors................................................................................80

Ink is not filling the text or graphics completely..................................................................83

The printout has a horizontal band of distortion near the bottom of a borderless

print.....................................................................................................................................85

Printouts have horizontal streaks or lines...........................................................................86

Printouts are faded or have dull colors...............................................................................88

Printouts seem blurry or fuzzy............................................................................................90

Printouts are slanted or skewed.........................................................................................91

Ink streaks on the back of the paper..................................................................................92

Paper is not picked up from the input tray..........................................................................93

Poor black text....................................................................................................................94

The product prints slowly....................................................................................................96

Advanced printhead maintenance......................................................................................96

Clean the printhead......................................................................................................97

Align the printhead........................................................................................................98

Solve paper-feed problems......................................................................................................99

Solve device management problems.....................................................................................100

Embedded Web server cannot be opened.......................................................................100

Solve network problems.........................................................................................................101

Solve wireless problems.........................................................................................................102

Basic wireless troubleshooting.........................................................................................102

Advanced wireless troubleshooting..................................................................................103

Make sure your computer is connected to your network............................................103

Make sure that the HP device is connected to your network......................................105

Check to see if the firewall software is blocking communication................................105

Make sure the HP device is online and ready............................................................106

Your wireless router is using a hidden SSID..............................................................106

Make sure the wireless version of the HP device is set as the default printer driver

(Windows only)...........................................................................................................106

Make sure the HP Network Devices Support service is running (Windows only).......107

Add hardware addresses to a wireless access point (WAP)......................................107

Troubleshoot installation issues.............................................................................................108

Hardware installation suggestions....................................................................................108

Software installation suggestions.....................................................................................109

Solve network problems...................................................................................................110

Contents

Clear jams...............................................................................................................................111

Clear a jam in the device..................................................................................................111

Tips for avoiding jams.......................................................................................................112

Errors (Windows)....................................................................................................................112

Printhead Problem - The printhead appears to be missing or damaged..........................113

Incompatible Printhead.....................................................................................................113

Printhead problem and advanced printhead maintenance...............................................113

Printhead problem - The following printhead has a problem......................................113

Advanced printhead maintenance..............................................................................113

Device Disconnected........................................................................................................118

Ink Alert.............................................................................................................................118

HP recommends you have a replacement available for when print quality becomes

no longer acceptable..................................................................................................119

The amount of ink in the following cartridge may be low enough to cause poor print

quality and cartridge changes may be required soon. HP recommends you have

replacement cartridges available to install when print quality is no longer

acceptable..................................................................................................................119

Ink system failure........................................................................................................119

Cartridge Problem.............................................................................................................120

The following cartridge appears to be missing or damaged.......................................120

Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots..............120

Cartridge Problem.............................................................................................................120

Paper Mismatch................................................................................................................120

The cartridge cradle cannot move....................................................................................120

Paper Jam........................................................................................................................121

The printer is out of paper................................................................................................121

Incompatible Cartridge(s).................................................................................................121

The following cartridge is not intended for use in this printer.....................................121

The following cartridges are not intended for use in this printer as it is currently

configured...................................................................................................................121

Printer Offline....................................................................................................................121

Printer Paused..................................................................................................................122

Document failed to print....................................................................................................122

Previously used genuine HP cartridge.............................................................................122

Ink Service Capacity Warning..........................................................................................122

General printer error.........................................................................................................122

6 Control-panel lights reference

Interpreting control-panel lights..............................................................................................124

A HP supplies and accessories

Order printing supplies online.................................................................................................131

Accessories............................................................................................................................131

Supplies..................................................................................................................................131

Ink cartridges....................................................................................................................132

HP media..........................................................................................................................132

B Support and warranty

Obtain electronic support........................................................................................................133

Obtain HP telephone support.................................................................................................134

Before you call..................................................................................................................134

Support process...............................................................................................................134

HP support by phone........................................................................................................135

Phone support period.................................................................................................135

Telephone support numbers.......................................................................................136

Placing a call...............................................................................................................137

After the phone support period...................................................................................137

Additional warranty options..............................................................................................137

HP Quick Exchange Service (Japan)...............................................................................137

HP Korea customer support.............................................................................................138

Hewlett-Packard limited warranty statement..........................................................................139

Ink cartridge warranty information..........................................................................................140

Prepare the device for shipment.............................................................................................140

Remove the rear access panel or duplexer......................................................................140

Remove the output tray....................................................................................................140

Pack the device......................................................................................................................141

C Device specifications

Physical specifications............................................................................................................142

Product features and capacities.............................................................................................142

Processor and memory specifications....................................................................................142

System requirements..............................................................................................................143

Network protocol specifications..............................................................................................144

Embedded Web server specifications....................................................................................144

Print resolution........................................................................................................................144

Environmental specifications..................................................................................................145

Electrical specifications..........................................................................................................145

Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)................145

D Regulatory information

FCC statement........................................................................................................................146

Notice to users in Korea.........................................................................................................147

VCCI (Class B) compliance statement for users in Japan......................................................147

Notice to users in Japan about the power cord......................................................................147

Toxic and hazardous substance table....................................................................................147

LED indicator statement.........................................................................................................148

Regulatory information for wireless products.........................................................................148

Exposure to radio frequency radiation..............................................................................148

Notice to users in Brazil....................................................................................................148

Notice to users in Canada................................................................................................148

Notice to users in Taiwan.................................................................................................149

European Union regulatory notice....................................................................................149

Regulatory model number......................................................................................................150

Declaration of conformity........................................................................................................150

Contents

Environmental product stewardship program.........................................................................152

Paper use.........................................................................................................................152

Plastics.............................................................................................................................152

Material safety data sheets...............................................................................................152

Recycling program............................................................................................................152

HP inkjet supplies recycling program...............................................................................152

Disposal of waste equipment by users in private households in the European

Union................................................................................................................................153

Power consumption..........................................................................................................153

Third-party license agreements..............................................................................................154

Expat.................................................................................................................................154

OpenSSL..........................................................................................................................154

SHA2................................................................................................................................156

Index............................................................................................................................................158

1 Get started

This guide provides details about how to use the device and to resolve problems.

Find other resources for the product

• Find the device model number

• Accessibility

• Understand the device parts

• Connection information

• Turn off the device

• Eco-Tips

•

Find other resources for the product

You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources:

Resource Description Location

Readme file and release notes

Wireless Getting Started Guide (some models only)

Device management tools (network connection)

Toolbox (Microsoft Windows®)

HP Printer Utility (Mac OS X) Contains tools to configure

Control panel Provides status, error, and

Provide late-breaking information and troubleshooting tips.

Provides instructions for setting up the device’s wireless function.

Allows you to view status information, change settings, and manage the device.

For more information, see

Embedded Web server.

Provides information about printhead health and access to maintenance services.

For more information, see

Toolbox (Windows).

print settings, calibrate the device, clean the printhead, print the configuration page, and find support information from the Web site.

For more information, see

Printer Utility (Mac OS X).

warning information about operations.

Included on the Starter CD.

A printed version of the document is provided with the device.

Available from a connected computer.

Typically installed with the device software.

For more information, see

Control panel.

8 Get started

(continued)

Resource Description Location

Logs and reports Provides information about

Printer status report

Print quality diagnostic page Diagnoses issues affecting

HP Web sites Provide the latest printer

HP telephone support Lists information to contact

HP Solution Center (Windows) Allows you to change device

events that have occurred.

Device information:

•

Product name

◦

Model number

◦

Serial number

◦

Firmware version

◦

number

Accessories installed (for

•

example, duplexer) Number of pages printed

•

from the tray and accessories

Printing supply status

•

print quality and helps you decide whether to run any maintenance services to improve the print quality of your printouts.

software, and product and support information.

HP.

settings, order supplies, start, and access the onscreen Help. Depending on the devices you have installed, the HP Solution Center provides additional features, such as access to the HP photo and imaging software. For more information, see

Solution Center (Windows).

Use the HP

For more information, see

Monitor the device.

For more information, see

Understand the printer status page.

For more information, see Print

and evaluate a print quality report.

www.hp.com/support

www.hp.com

For more information, see

Obtain HP telephone support.

Typically installed with the device software.

Find the device model number

In addition to the model name that appears on the front of the device, this device has a specific model number. You can use this number to help determine which supplies or accessories are available for your product, as well as when obtaining support.

The model number is printed on a label located inside the device, near the ink cartridges area.

Find the device model number 9

Chapter 1

Accessibility

The device provides a number of features that make it accessible for people with disabilities.

Visual

The device software is accessible for users with visual impairments or low vision through the use of your operating system's accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the control panel have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the device software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at

For accessibility information for Mac OS X, visit the Apple Web site at

accessibility.

www.hp.com/accessibility.

www.apple.com/

Understand the device parts

• Front view Control panel

•

Back view

Front view

10 Get started

1 Control panel

2 Output tray

3 Tray 1

4 Width guides

5 Top cover

6 Ink cartridges

7 Printhead latch

8 Printhead

Control panel

For more information about interpreting control-panel lights, see Control-panel lights

reference.

1 Power button and light

2 Resume button and light

3 Cancel button

Network button (available with some models)

Wireless button

5 Ink cartridge lights

(available with some models)

Understand the device parts 11

Chapter 1

Back view

1 Rear universal serial bus (USB) port

2 Ethernet network port

3 Automatic two-sided printing accessory (duplexer) (some models only)

4 Power input

5 Rear access panel

Connection information

Description Recommended number

USB connection One computer connected

Ethernet (wired) connection

Printer sharing Up to five computers.

802.11 wireless (some models only)

of connected computers for best performance

with a USB cable to the rear USB 2.0 high-speed port on the device.

Up to five computers connected to the device using a hub or router.

The host computer must be turned on at all times, or the other computers cannot print to the device.

Up to five computers connected to the device using a hub or router.

Supported software features

All features are supported.

All features resident on the host computer are supported. Only print is supported from the other computers.

All features are supported.

Setup instructions

See Configure the device

(Windows) or Configure the device (Mac OS X).

Follow the instructions in

To share the device on a locally shared network in

this guide for further instructions.

Follow the instructions in

To share the device on a locally shared network.

Follow the instructions in the wireless getting started guide or see

up the device for wireless communication.

Set

12 Get started

Turn off the device

Turn off the HP product by pressing the Power button located on the product. Wait until the Power light turns off before unplugging the power cord or turning off a power source. If you improperly turn off the HP product, the print carriage might not return to the correct position, which might cause problems with the printhead and print quality issues.

Eco-Tips

HP is committed to helping customers reduce their environmental footprint. HP has provided the Eco-Tips below to help you focus on ways to assess and reduce the impact of your printing choices. In addition to specific features in this product, please visit the HP Eco Solutions Web site for more information on HP's environmental initiatives.

www.hp.com/hpinfo/globalcitizenship/environment/

• Duplex printing: Use Paper-saving Printing to print two-sided documents with multiple pages on the same sheet to reduce paper usage. For more information, see

Print on both sides (duplexing).

• Smart Web printing: The HP Smart Web Printing interface includes a Clip Book and Edit Clips window where you can store, organize, or print clips you have gathered from the Web. For more information, see

• Energy savings information: To determine the ENERGY STAR® qualification status for this product, see

• Recycled materials: For more information regarding recycling of HP products, please visit:

www.hp.com/hpinfo/globalcitizenship/environment/recycle/

Print a Web page (Windows only).

Power consumption.

Eco-Tips 13

2 Install the accessories

This section contains the following topics:

•

Install the duplexer (available on some models) Turn on accessories

•

Install the duplexer (available on some models)

You can print on both sides of a sheet of paper automatically when the optional automatic two-sided printing accessory (duplexer) is installed. For information on using the duplexer, see

Install the duplexer

1. Push the buttons on the rear access panel and remove the panel from the device.

2. Slide the duplexer into the device until the unit locks into place. Do not press the

buttons on either side of the duplexer when installing the unit; use them only for removing the unit from the device.

Print on both sides (duplexing).

Turn on accessories

This section contains the following topics:

•

Activate and deactivate the duplexer on the device To turn accessories on or off on Windows computers

• To turn on accessories on Macintosh computers

•

Activate and deactivate the duplexer on the device

When you install or remove the duplexer, you need to activate or deactivate the accessory on the device control panel.

To activate or deactivate the duplexer

▲

Press and hold release the buttons, the device will print a report letting you know that the duplexer has been activated.

14 Install the accessories

Cancel button and Network button for five seconds. After you

To turn accessories on or off on Windows computers

1. Click on the Start button on the desktop.

2. Select Printers and Faxes, right-click on your device, and then select Properties.

3. Click the Device Settings tab, and then click Installed or Not Installed to turn the

duplexer on or off.

To turn on accessories on Macintosh computers

1. From the desktop, click System Preferences under the Apple menu.

2. Click Print & Fax.

3. Select the device, and then click Printer Setup (Mac OS X 10.4) or Options & Supplies... (Mac OS X 10.5).

4. Do one of the following: a. Mac OS X (10.4): Select Installable Options from the drop-down menu. b. Mac OS X (10.5) Select the Driver tab.

5. Select the check box next to HP Two-sided Printing Accessory (Duplexer) to turn

on the duplexer. Clear the check box to turn off the duplexer.

Turn on accessories 15

3 Use the device

This section contains the following topics:

Select print media

• Load media

• Change print settings

• Print on both sides (duplexing)

• Print on special and custom-sized media

• Print borderless

• Print a Web page (Windows only)

• Cancel a print job

•

Select print media

The device is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP Web site at

HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks & dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

www.hp.com for more information about HP media.

This section contains the following topics:

•

Recommended papers for printing Recommended papers for photo printing

• Tips for selecting and using print media

• Understand specifications for supported media

• Set minimum margins

•

Recommended papers for printing

If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.

Depending on your country/region, some of these papers might not be available.

HP Brochure Paper

HP Superior Inkjet Paper

HP Bright White Inkjet Paper

16 Use the device

These papers are glossy-coated or matte-coated on both sides for twosided use. They are the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.

HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage with no showthrough, which makes it ideal for newsletters, reports, and flyers. It

(continued)

features ColorLok Technology for less smearing, bolder blacks and vivid colors.

HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It produces

HP Office Paper HP Office Paper is a high-quality multifunction paper. It is suitable for

HP Office Recycled Paper

HP Premium Presentation Paper

HP Professional Paper

HP Premium Inkjet Transparency Film

HP Advanced Photo Paper

HP Everyday Photo Paper

HP Iron-On Transfers HP Iron-on Transfers (for color fabrics or for light or white fabrics) are

documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. It is acidfree for longer lasting documents.

copies, drafts, memos and other everyday documents. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. It is acid-free for longer lasting documents

HP Office Recycled Paper is a high-quality multifunction paper made with 30% recycled fiber. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. It is acid-free for longer lasting documents.

These papers are heavy two-sided matte papers perfect for presentation, proposals, reports and newsletters. They are heavyweight for an impressive look and feel.

HP Premium Inkjet Transparency Film makes your color presentations vivid and even more impressive. This film is easy to use and handle and dries quickly without smudging.

This thick photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store processed photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch) and two finishes – glossy or soft gloss (satin matte). It is acid-free for longer lasting documents.

Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This affordable, photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. Available in semi-gloss finish in 8.5 x 11 inch, A4, 10 x 15 cm,(4 x 6 inch). It is acid-free for longer lasting documents.

the ideal solution for creating custom T-shirts from your digital photos.

To order HP papers and other supplies, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.

NOTE: At this time, some portions of the HP Web site are available in English only.

HP Photo Value Packs:

HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable professional photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation’s worth of photos or multiple prints to share.

Select print media 17

Chapter 3

Recommended papers for photo printing

If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.

Depending on your country/region, some of these papers might not be available.

HP Advanced Photo Paper

HP Everyday Photo Paper

8.5 x 11 inch, A4, 10 x 15 cm. (4 x 6 inch). It is acid-free for longer lasting documents.

HP Photo Value Packs:

To order HP papers and other supplies, go to choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.

www.hp.com/buy/supplies. If prompted,

NOTE: At this time, some portions of the HP Web site are available in English only.

Tips for selecting and using print media

• Always use media that conforms to the device specifications. For more information, see

Understand specifications for supported media.

• Load only one type of media at a time into a tray. If you place a special media on top of a plain media, you may end up with a paper jam or an incorrect print.

• Load media print-side down, aligned against the back of the tray. Align the media to the right side of the input tray and adjust the paper-width guide. For more information, see

Load media.

• Do not overload the trays. For more information, see

supported media. HP recommends loading special media no higher than 3/4 full.

• To prevent jams, poor print quality, and other printing problems, avoid the following media:

◦ Multipart forms ◦ Media that is damaged, curled, or wrinkled ◦ Media with cutouts or perforations

18 Use the device

Understand specifications for

◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that is too lightweight or stretches easily

Cards and envelopes

• Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged.

• Use tightly constructed envelopes, and make sure the folds are sharply creased.

• Load envelopes aligned according to the graphic.

Photo media

•Use the Best mode to print photographs. Note that in this mode, printing takes longer and more memory is required from your computer.

• Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing.

Transparencies

• Insert transparencies with the rough side down and the adhesive strip pointing towards the back of the device.

• Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing.

Custom-sized media

• Use only custom-sized media that is supported by the device.

• If your application supports custom-sized media, set the media size in the application before printing the document. If not, set the size in the printer driver. You might need to reformat existing documents to print them correctly on custom-sized media.

Understand specifications for supported media

Use the Understand supported sizes and Understand supported media types and

weights tables to determine the correct media to use with your device and determine the

features that will work with your media.

Always use the correct media-type setting in the printer driver, and configure the trays for the correct media type. HP recommends testing any paper before buying it in large quantities.

•

Understand supported sizes Understand supported media types and weights

•

Select print media 19

Chapter 3

Understand supported sizes

Media size Input tray Duplexer (some

Standard media sizes

U.S. Letter (216 x 279 mm; 8.5 x 11 inches)

U.S. Legal (216 x 356 mm; 8.5 x 14 inches)

A4 (210 x 297 mm; 8.3 x 11.7 inches)

U.S. Executive (184 x 267 mm; 7.25 x 10.5 inches)

B5 (JIS) (182 x 257 mm; 7.17 x 10.12 inches)

B5 (ISO) (176 x 250 mm; 6.9 x 9.8 inches)

B7 (88 x 125 mm; 3.5 x 4.9 inches)

A5 (148 x 210 mm; 5.8 x 8.3 inches)

Borderless A4 (210 x 297 mm; 8.3 x 11.7 inches)

Borderless A5 (148 x 210 mm; 5.8 x 8.3 inches)

Borderless B5 (182 x 257 mm; 7.17 x 10.12 inches)

HV (101 x 180 mm; 4.0 x 7.1 inches)

Cabinet size (120 x 165 mm; 4.7 x 6.5 inches)

models)

13 x 18 cm (5 x 7 inches)

Borderless cabinet (120 x 165 mm; 4.7 x 6.5 inches)

Borderless 13 x 18 cm (5 x 7 inches)

Envelopes

U.S. #10 Envelope (105 x 241 mm; 4.12 x 9.5 inches)

C6 Envelope (114 x 162 mm; 4.5 x 6.4 inches)

Japanese Envelope Chou #3 (120 x 235 mm; 4.7 x

9.3 inches)

Japanese Envelope Chou #4 (90 x 205 mm; 3.5 x

8.1 inches)

Monarch Envelope

Card Envelope (111 x 162 mm; 4.4 x 6 inches)

No. 6 3/4 Envelope (91 x 165 mm; 3.6 x 6.5 inches)

20 Use the device

(continued)

Media size Input tray Duplexer (some

Cards

Index card (76.2 x 127 mm; 3 x 5 inches)

Index card (102 x 152 mm; 4 x 6 inches)

Index card (127 x 203 mm; 5 x 8 inches)

A6 card (105 x 148.5 mm; 4.13 x 5.83 inches)

models)

Borderless A6 card (105 x 148.5 mm; 4.13 x 5.83 inches)

Hagaki** (100 x 148 mm; 3.9 x 5.8 inches)

Ofuku hagaki**

Borderless hagaki (100 x 148 mm; 3.9 x 5.8 inches) **

Photo media

Photo media (102 x 152 mm; 4 x 6 inches)

Photo media (5 x 7 inches)

Photo media (8 x 10 inches)

Photo media (10 x 15 cm)

Photo L (89 x 127 mm; 3.5 x 5 inches)

2L (178 x 127 mm; 7.0 x 5.0 inches)

Borderless photo media (102 x 152 mm; 4 x 6 inches)

Borderless photo media (5 x 7 inches)

Borderless photo media (8 x 10 inches)

Borderless photo media (8.5 x 11 inches)

Borderless photo media (10 x 15 cm)

Borderless Photo L (89 x 127 mm; 3.5 x 5 inches)

Borderless 2L (178 x 127 mm; 7.0 x 5.0 inches)

Borderless B5 (182 x 257 mm; 7.2 x 10.1 inches)

Borderless B7 (88 x 125 mm; 3.5 x 4.9 inches)

Borderless 4 x 6 tab (102 x 152 mm; 4 x 6 inches)

Select print media 21

Chapter 3

(continued)

Media size Input tray Duplexer (some

models)

Borderless 10 x 15 cm tab

Borderless 4 x 8 tab (10 x 20 cm)

Borderless HV (101 x 180 mm; 4.0 x 7.1 inches)

Borderless double A4 (210 x 594 mm; 8.3 x 23.4 inches)

4 x 6 tab (102 x 152 mm; 4 x 6 inches)

10 x 15 cm tab

4 x 8 tab / 10 x 20 cm tab

Other media

Custom-sized media between 76.2 to 216 mm wide and 101 to 762 mm long (3 to 8.5 inches wide and 4 to 30 inches long)

Panorama (4 x 10 inches, 4 x 11 inches, and 4 x 12 inches)

Borderless panorama (4 x 10 inches, 4 x 11 inches, and 4 x 12 inches)

** The device is compatible with plain and inkjet hagaki from Japan Post only. It is not compatible with photo hagaki from Japan Post.

Understand supported media types and weights

Tray Type Weight Capacity

Input tray Paper 60 to 105 g/m

(16 to 28 lb bond)

Transparencies Up to 70 sheets

Photo media 280 g/m

(75 lb bond)

Labels Up to 100 sheets

Envelopes 75 to 90 g/m

(20 to 24 lb bond envelope)

Up to 250 sheets of plain paper

(25 mm or 1 inch stacked)

(17 mm or 0.67 inch stacked)

Up to 100 sheets

(17 mm or 0.67 inch stacked)

Up to 30 sheets

(17 mm or 0.67 inch stacked)

22 Use the device

(continued)

Tray Type Weight Capacity

Duplexer (available on some models)

Output tray All supported media Up to 50 sheets of plain

Set minimum margins

The document margins must match (or exceed) these margin settings in portrait orientation.

Cards Up to 200 g/m

(110 lb index)

Paper 60 to 105 g/m

(16 to 28 lb bond)

Up to 80 cards

Not applicable

paper (text printing)

Media (1) Left

U.S. Letter

U.S. Legal

U.S. Executive

Cards

Custom-sized media

Photo media

Envelopes 3.3 mm (0.13

margin

3.3 mm (0.13 inch)

inch)

(2) Right margin

3.3 mm (0.13 inch)

(3) Top margin

3.3 mm (0.13 inch)

(4) Bottom margin

3.3 mm (0.13 inch)

14.9 mm (0.59 inch)

NOTE: If you are using the duplexer to print on both sides of the paper, the minimum top and bottom margins must match or exceed 14.9 mm (0.59 inch).

NOTE: For Mac OS X, the minimum bottom margin for all the media (except envelope, Hagaki, and Ofuku Hagaki) is 15 mm (0.586 inch).

Select print media 23

Chapter 3

Load media

This section provides instructions for loading media into the device.

Load Tray 1 (main tray)

1. Lift the output tray.

2. Slide the media guide out to the widest setting.

3. Insert the media print-side down along the right of the tray. Make sure the stack of

media aligns with the right and back edges of the tray and does not exceed the line marking in the tray.

NOTE: Do not load paper while the device is printing.

4. Slide the media guide in the tray to adjust it for the media size that you have loaded,

and then lower the output tray.

24 Use the device

5. Pull out the extension on the output tray.

NOTE: For media longer than 279 mm (11 inches), pull the extension out to the

maximum extended position. Make sure the flap at the end of the extension tray is not lifted, otherwise it will interfere with the paper being ejected.

Change print settings

You can change print settings (such as paper size or type) from an application or the printer driver. Changes made from an application take precedence over changes made from the printer driver. However, after the application is closed, the settings return to the defaults configured in the driver.

NOTE: To set print settings for all print jobs, make the changes in the printer driver.

For more information about the features of the Windows printer driver, see the online help for the driver. For more information about printing from a specific application, see the documentation that came with the application.

• To change settings from an application for current jobs (Windows) To change default settings for all future jobs (Windows)

• To change settings (Mac OS X)

•

To change settings from an application for current jobs (Windows)

1. Open the document that you want to print.

2. On the File menu, click Print, and then click Setup, Properties, or Preferences.

(Specific options may vary depending on the application that you are using.)

3. Choose the printing shortcut that you want, and then click OK, Print, or a similar command.

Change print settings 25

Chapter 3

To change default settings for all future jobs (Windows)

1. Click Start, point to Settings, and then click Printers or Printers and Faxes.

- Or Click Start, click Control Panel, and then double-click Printers.

NOTE: If prompted, enter the computer administrator's password.

2. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences.

3. Change the settings that you want, and then click OK.

To change settings (Mac OS X)

1. On the File menu, click Page Setup.

NOTE: In Mac OS X (v10.5), some applications do not have a Page Setup menu, it is part of the Print menu.

2. Change the settings that you want (such as paper size), and then click OK.

3. On the File menu, click Print to open the printer driver.

4. Change the settings that you want (such as media type), and then click OK or Print.

Print on both sides (duplexing)

You can print on both sides of a sheet of media, either automatically by using the automatic two-sided printing accessory (duplexer), or manually by turning the media over and feeding it into the device again.

•

Guidelines for printing on both sides of a page Perform duplexing

•

Guidelines for printing on both sides of a page

• Always use media that conforms to the device specifications. For more information, see

Understand specifications for supported media.

• Specify duplex options in your application or in the printer driver.

• Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 60 g/m might occur with these media types.

• Several kinds of media require a specific orientation when you print on both sides of a page, such as letterhead, preprinted paper, and paper with watermarks and prepunched holes. When you print from a computer running Windows, the device prints the first side of the media first. When you print from a computer using Mac OS X, the device prints the second side first.

bond (16 lb) or heavier than 105 g/m2 bond (28 lb). Jams

26 Use the device

+ 138 hidden pages