HP Officejet 590 User Manual

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HP OfficeJet

User’s

Series 500

Guide

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All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of HewlettPackard Company.

OmniPage® Limited Edition V5.0 is a U.S. registered trademark of Caere Corporation. Microsoft® is a U.S. registered trademark of Microsoft Corporation. Windows® is a U.S. registered trademark of Microsoft Corporation.

Publication number: C3801-90001 First Edition, February 1997 Printed in USA.

This product is approved for use in the United States Only.

Local country laws may prohibit the use of this product outside of United States. It is strictly forbidden by law in virtually every country to connect nonapproved telecommunications equipment (fax machines) to public telephone networks.

Safety In formati on

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1. Read and understand all instructions in the

User’s Guide

WARNING:

Potential Shock Hazard

2. Use only a grounded electrical outlet when connecting the HP OfficeJet to a power source. If you don’t know whether the outlet is grounded, check with a qualified electrician.

3. Telephone lines can develop hazardous voltages. To avoid electrical shock, do not touch the contacts on the end of the cord, or any of the sockets on the HP OfficeJet. Replace damaged cords immediately.

4. Never install telephone wiring during a lightning storm.

5. Observe all warnings and instructions marked on the product.

6. Unplug this product

.

from wall outlets and telephone jacks before cleaning.

7. Do not install or use this product near water or when you are wet.

8. Install the product securely on a stable surface.

9. Install the product in a protected location where no one can step on or trip over line cord, and the line cord will not be damaged.

10. If the product does not operate normally, see Troubleshooting.

11. No operatorserviceable parts inside. Refe r se rv icing to qualified service personnel.

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard shall not be liable for errors contained herein or for consequential damages in connection with the furnishing, performance, or use of this material.

Information regarding FCC Class B, Parts 15 and 68 requirements can be found in the back of the

User’s Guid e

This product may contain remanufactered parts that have been fully tested to meet 100% of original performance specifications.

.

Complete the following information. You’ll need it if you contact your dealer or Hewlett-Packard Company:

Date of Purchase:

Serial Number:

❏❏-❏❏-❏❏❏❏ ❏❏❏❏❏❏❏❏❏❏❏❏

(Located on the back of the machine.)

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All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of HewlettPackard Company.

OmniPage® Limited Edition V5.0 is a U.S. registered trademark of Caere Corporation. Microsoft® is a U.S. registered trademark of Microsoft Corporation. Windows® is a U.S. registered trademark of Microsoft Corporation.

Publication number: C3801-90001 First Edition, February 1997 Printed in USA.

This product is approved for use in the United States Only.

Local country laws may prohibit the use of this product outside of United States. It is strictly forbidden by law in virtually every country to connect nonapproved telecommunications equipment (fax machines) to public telephone networks.

Safety In formati on

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1. Read and understand all instructions in the

User’s Guide

WARNING:

Potential Shock Hazard

2. Use only a grounded electrical outlet when connecting the HP OfficeJet to a power source. If you don’t know whether the outlet is grounded, check with a qualified electrician.

3. Telephone lines can develop hazardous voltages. To avoid electrical shock, do not touch the contacts on the end of the cord, or any of the sockets on the HP OfficeJet. Replace damaged cords immediately.

4. Never install telephone wiring during a lightning storm.

5. Observe all warnings and instructions marked on the product.

6. Unplug this product

.

from wall outlets and telephone jacks before cleaning.

7. Do not install or use this product near water or when you are wet.

8. Install the product securely on a stable surface.

9. Install the product in a protected location where no one can step on or trip over line cord, and the line cord will not be damaged.

10. If the product does not operate normally, see Troubleshooting.

11. No operatorserviceable parts inside. Refe r se rv icing to qualified service personnel.

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard shall not be liable for errors contained herein or for consequential damages in connection with the furnishing, performance, or use of this material.

Information regarding FCC Class B, Parts 15 and 68 requirements can be found in the back of the

User’s Guid e

This product may contain remanufactered parts that have been fully tested to meet 100% of original performance specifications.

.

Complete the following information. You’ll need it if you contact your dealer or Hewlett-Packard Company:

Date of Purchase:

Serial Number:

❏❏-❏❏-❏❏❏❏ ❏❏❏❏❏❏❏❏❏❏❏❏

(Located on the back of the machine.)

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Make Sure Everything Is in the Box

Check to make sure you have everything that’s shown and listed below.

a

b

c

e

a) HP OfficeJet Series 500 b) Bidirectional parallel cable c) Paper/Document loading tray d) HP OfficeJet Series 500

software on compact disk (CDROM)

e) HP OfficeJet Series 500 Ready,

Setup, Go Card

f) Warranty statement

OfficeJet

d

f

g

i

g) OmniPage LE Optical Charater

h) Carrier Sheets

i) Fax/Phone line connector with

j) Black and color print cartridges

Recognition (OCR) documentation

(for faxing, copying, and scanning smaller-than-standardsized docume nts and f or protecting photos)

attached phone cord

j

h

If you don’t have a CD-ROM disc drive

Please call the HP OfficeJet Fulfillment Center at 1-888-HPDISKS (1-888-473-4757) to receive the software on 3.5-inch floppy diskettes by overnight mail.

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1-2

Perform each step in sequence: All steps are required!

1. Load the Tray

This is easiest to do when you are standing directly over the HP OfficeJet with the front facing you. The tray fits into the back of the HP OfficeJet near the top as shown.

Paper/Document Tray

Bottom tab Guide

1. Setting Up

OJ-OJ

After proper tray placement

Hold the sides of the p aper/document tray and insert the bottom

●

tabs into the guides as shown.

The tray should click into place. Refer to the above inset drawing

●

for how it should look after proper placement.

2. Plug in the Line Connector

This is easiest to do when you’re facing the back of the HP OfficeJet.

Insert the fax/phone line connector into its

●

housing area on the back of the HP OfficeJet. Press it firmly into place. (Once in

OJ-3insliu

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place, it’s difficult to remove.) Plug the loose end of the phone cord into

●

the telephone wall jack you’ll be using for your fax number.

1-3

3. Connect the Cables

Important: You must attach the enclosed bidirectional parallel cable

from the HP OfficeJet to your computer. If you don’t, the OfficeJet won’t work.

For safety, turn off your com pu ter befo re con nec tin g the cables .

●

Connect the

●

notched end of the

bidirectional parallel cable firmly to the cable port on the back of the HP OfficeJet. Snap both metal clips into the notches on the connector.

Plug the other end

●

of the cable into the parallel (LPT1) port on the back of your computer. Tighten the connector’s screws.

Plug the HP OfficeJet’s power cable into a grounded outlet.

●

OJ-5insbidi

Notched end of cable

Cable port

4. Insert the Print Cartridges

After you plugged in the power, the HP OfficeJet powered up

●

automatically. Note that the display on the keypad will read, “See instructions to print demo” until after you install the software in Step 7.

Wait until the HP OfficeJet finishes making start-up noises (about

●

10 seconds), then open the cover of the HP OfficeJet. The empty

print cartridge holder will move into view.

Cover



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1-4

OJ-7ocover

●

Remov e the black print cartridge from its packaging.

OJ-8btpblck



Holding the blue top of the cartridge, gently remove

both pieces of tape - clear blue and solid white covering the ink nozzles and vent hole. ( If you don’t remove the white tape, the ink cartridge will be depleted prematurely. )

Be careful not to touch the ink nozzles or the copper

contacts; fingerprints may damage them.

●

Next, place the

black print cartridge

into the left

cartridge holder as

shown:

1) First slide in the

bottom until it clicks into place.

2) Then push the

1

top forward until the cartridge snaps into place.

●

Remov e the color print cartridge box from its packaging. Peel off the clear blue tape covering the ink nozzles, then place the color print cartridge into the right cartridge holder and push it forward until it snaps into place. Again, try not to touch the ink nozzles or copper contacts.

1. Setting Up

2

●

Close the HP OfficeJet’s cover.

Note: If the print cartridge holder moves out of si ght befor e you finish

inserting both print cartridges, close the cover all the way, then open it again; the holder will come back into view. To prevent ink drying and clogging t he nozzles, the holder will return to the par ked position after a few minutes.

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1-5

5. Load the Paper Supply

Now it’s time to load blank paper into the paper supply tray. First, a quick description of the thre e part s of the paper /document tray:

●

Pull the front document loading tra y forward all the way.

Document loading tray

●

The pa per supply tray is factory set for letter- and legal-size paper. If necessary, adjust the paper guide s by pinc hing and sliding them.

Paper supply tra y

blank paper or a stack of envelopes.

Single-envelope tray

print on a single envelope.

Document loading tray

to load your original documents printside away from you and top-down for faxing, copying, and scanning.

Paper supply tra y

OJ-13puldoc

- Use this tr ay to l oad

- Use this tray to

- Use this tray

Paper guide

●

Load up to 150 sheets of 20-lb paper (about a 1/2-inch-thick stac k) into the pap er supply

tray. Make sure the

stack of paper fits behind the stack

guides on the lower

part of the tray as



OJ-14loadpa

shown. Load sheets with the print side facing toward you.

●

Push the fr on t document loading tray backward until it rests against the paper tray.

Note: Refer to Chapter 6 for detailed instructions on loading enve-

lopes and other special paper/media types.

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1-6

Stack guides

6. Connect Your Office

Equipment - REQUIRED!

When you were installing the fax/phone line connector in Step 2, you may have noticed that two of the ports on the back of the connector were labelled, “To Phone, Answering Machine, or Modem.”

That means that either one of these ports can be used to connect any of these three types of devices you have in your office; the two ports are interchangeable.

Remove the plugs from the two ports. (If they’re stuck , use th e tip of your pen to pry them out.) Then refer to the following instructions to connect your other equipment.

What should you con nect?

Based on your particular office equipment and the number of telephone lines you have, there’s only ONE optimum way to connect.

Please answer the questions in the following table, circle your answers, then look up the appropriate setup scenario in the following “How should you connect?” section.

Connect other equipment to either

of these two ports.

1. Setting Up

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1-7

Read these questions: Circle your answers:

1

Do you subscribe to a distinctive ring

service through your tele phone company on the same phone line to which you connected your HP OfficeJet (in Step 3)?

(This telephone service , which is unavai lable in many areas, allows you to have 2 or 3 phone numbers on the same phone line. Each number has a ring with a different pattern so you can tell the difference between incoming calls.)

2

Is the HP OfficeJet connected to a

separate phone line that’s dedicated to sending and receiving your fax calls (no voice calls received)?

3

Do you use an answering machine or a

voicemail featur e i n you r comput er to a nswer voice calls on your shared phone line?

Circle A or B below, then read what to do next. A.

No, I don’t have a distinctive

ring service.

Continue with question 2.

B.

Yes, I have a distinctive ring

service.

You don’t need to answer any more questions; skip direct ly to “Shared line with distinctive ring” later in this chapter for connection instruct ions.

Circle C or D below, then read what to do next.

C.

Yes, the OfficeJet will be

connected to a dedicated line .

Skip to question 4.

D.

No, the OfficeJet will be connected to a shared phone line that receives both fax and voice calls.

Continue with question 3.

Circle E, F, or G below, then continue with question 4.

E.

I use an answering machine.

F.

I use a voicemail feature in my

computer.

G.

I neither use an answering machine nor a voicemail feature in my computer.

4

Do you have a modem - ei ther inte rnal to

your computer or an external box - on the same phone line you’ll be using for the HP OfficeJet?

(If you’re not sure if you have a modem, refer to the following section, “How to tell if you have a modem,” before answering this question.)

Circle H, I, or J below. Then refer to “How should you connect?” to match all of your responses in this column to the right setup scenario.

H.

Yes, I have a modem inside

my compu ter.

I.

Yes, I have a modem that’s an

external box.

J.

No, I don’t have any kind of

modem.

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1-8

How to tell if you have a modem

If you answer “Yes” to any of the following que stions, then you have a modem. Do you:

a. Send/receive faxes directly to/from your computer programs? b. Use electronic mail (e-mail) on your computer? c. Access the Internet or the World Wide Web from your computer? d. Transfer data from/to other compute rs?

How tell if your modem is inside your computer or an ext e r nal box

If your modem is i nside yo ur computer , the n you’ll have a phone c ord connected to the back of your computer and going to a wall jack.

If your modem is an external box, one phone cord will be connected from the back of your computer to the box, and another phone cord will go from the box to a wall jack.

How should y ou connect?

Write down all of your responses to the questions in “What should you connect?,” then refer to the appropri ate s et up case indicated below. For example, if you answered “A” to question 1, “D” to question 2, “E” to question 3, and “H” to question 4, look up “ADEH.”

For responses: Refer to this section for connection instructions:

1. Setting Up

ACJ “Dedicated line”

ACH “Dedicated line with a PC-modem”

ACI “Dedicated line with external modem”

ADGJ “Shared line”

ADGH “Shared line with a PC-modem”

ADGI “Shared line with an external modem” ADEJ “Shared line with answering machine”

ADFJ “Shared line with computer voicemail” ADEH “Shared line with PC-modem & answering machine” ADFH “Shared line, PC-modem, computer voic e mail”

ADEI “Shared line with external modem and answering machine”

ADFI “Shared line with external modem and computer voicemail”

B “Shared line with distinctive ring”

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1-9

Dedicated line (Case ACJ)

If in Step 2 you connected the HP OfficeJet to a dedicated phone line (no voice calls received) that has no other office equipment connected to it, then use this connection diagram.

Phone optional, but recommended

● Connect your phone to the HP OfficeJet.

OJ-phconfig



Telephone wall jack

Connect the cord from your phone to either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

The benefits of connecting a phone in this situation are 1) For the convenience of having a phone close by to make outgoing voice calls, and 2) In case you need to send a fax (press START) after calling someone who must receive their faxes manually.

After you install the software in Step 7, and answer the Setup

●

Wizard questions for this connection case, here’s how you’ll automatically receive faxes with the HP OfficeJet:

ring once, then the HP OfficeJet will answer and begin emitting fax tones to the sending machine.

Continue with Step 7, “Install the Software - REQUIRED!”

●

Your fax line will

Dedicated line with a PC-modem (Case ACH)

If in Step 2 you connected the HP OfficeJet to a dedicated phone line (no voice calls received) that also has a PC-modem connected to it, then use this connection diagram.

Phone optional, but recommended

PC with

internal modem



OJ-phpcmodm



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1-10

Telephone wall jack

●

Connect your PC-modem to the HP OfficeJet.

Find the phon e cord that g oes from the back of your computer (your PC-modem) to a wall jack. Disconnect the cord from the wall jack and plug it into either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

Important: If your PC-modem’s software is set to automatically

receive faxes to your computer, turn off that setting; if you don’t, your HP OfficeJet will not be able to receive faxes properly.

●

Connect your phone to the HP OfficeJet.

Connect the cord from your phone to either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

The benefits of connecting a phone in this situation are 1) For the convenience of having a phone close by to make outgoing voice calls, and 2) In case you need to send a fax (press START) after calling someone who must receive their faxes manually.

After you install the software in Step 7, and answer the Setup

●

Wizard questions for this connection case, here’s how you’ll automatically receive faxes with the HP OfficeJet:

ring once, then the HP OfficeJet will answer and begin emitting fax tones to the sending machine.

Continue with Step 7, “Install the Software - REQUIRED!”

●

Your fax line will

1. Setting Up

Dedicated line with external modem (ACI)

If in Step 2 you connected the HP OfficeJet to a dedicated phone line (no voice calls received) that also has an external modem connected to it, then use this connection diagram.

Phone optional, but recommended

●

Connect your external modem to the HP OfficeJet.

phone cord that goes from the back of your external modem to a wall jack. Disconnect the cord from the wall jack and plug it into either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

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External modem

OJ-phxmo



Telephone wall jack

Find the

1-11

Important: If your external modem’s software is set to automati-

cally receive faxes to your computer, turn off that setting; if you don’t, your HP OfficeJet will not be able to receive faxes properly.

● Connect your phone to the HP OfficeJet.

Connect the cord from your phone to either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

The benefits of connecting a phone in this situation are 1) For the convenience of having a phone close by to make outgoing voice calls, and 2) In case you need to send a fax (press START) after calling someone who must receive their faxes manually.

After you install the software in Step 7, and answer the Setup

●

Wizard questions for this connection case, here’s how you’ll automatically receive faxes with the HP OfficeJet:

ring once, then the HP OfficeJet will answer and begin emitting fax tones to the sending machine.

Continue with Step 7, “Install the Software - REQUIRED!”

●

Your fax line will

Shared line (Case ADGJ)

If in Step 2 you connected the HP OfficeJet to a shared phone line (receives both voice and fax calls) that has no other office equipment connected to it, then use this connection diagram.

Phone optional,

OJ-phconfig

but recommended

● Connect your phone to the HP OfficeJet.

Telephone wall jack

Connect the cord from your phone to either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

The main benefits of connecting a phone in this situation are 1) For the convenience of having a phone close to the HP OfficeJet so that you can reach the START button when you receive faxes manually, and 2) In case you need to send a fax (press START) while having a conversation with someone who must receive their faxes manually.

Because you don’t have an answering machine or computer voice-

●

mail on this phone line, you’ll need to

receive faxes manually

...............................................................................................................

1-12

;

the HP OfficeJet will NOT answer incoming calls automatically.

To receive a fax manually: When the phone rings, pick it up and listen for fax tones; if your hear fax tones, press the START button on the HP OfficeJet, then hang up the phone.

Refer to “Manually

receiving faxes” in Chapter 3 for more information. Continue with Step 7, “Install the Software - REQUIRED!”

●

Shared line with a PC-modem (Case ADGH)

If in Step 2 you connected the HP OfficeJet to a shared phone line (receives both voice and fax calls) that also has a PC-modem connected to it, then use this connection diagram.

1. Setting Up

Phone optional, but recommended

●

Connect your PC-modem to the HP OfficeJet.

PC with

internal modem



OJ-phpcmodm



Find the phon e cord that g oes from the back of your computer (your PC-modem) to a wall jack. Disconnect the cord from the wall jack and plug it into either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

Important: If your PC-modem’s software is set to automatically

receive faxes to your computer, turn off that setting; if you don’t, your HP OfficeJet will not be able to receive faxes properly.

●

Connect your phone to the HP OfficeJet.

Connect the cord from your phone to either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

The main benefits of connecting a phone in this situation are 1) For the convenience of having a phone close to the HP OfficeJet so that you can reach the START button when you receive faxes manually, and 2) In case you need to send a fax (press START) while having a conversation with someone who must receive their faxes manually.

Because you don’t have an answering machine or computer voice-

●

mail on this phone line, you’ll need to

receive faxes manually;

the HP OfficeJet will NOT answer incoming calls automatically.

To receive a fax manually: When the phone rings, pick it up and listen for fax tones; if your hear fa x tone s, pres s the START button on the HP OfficeJet, then hang up the phone.

Refer to “Manually

...............................................................................................................

Telephone wall jack

1-13

Receiving Faxes” in Chapter 3 for more information. Continue with Step 7, “Install the Software - REQUIRED!”

●

Shared line with an external modem (Case ADGI)

If in Step 2 you connected the HP OfficeJet to a shared phone line (receives both voice and fax calls) that also has an external modem connected to it, then use this connection diagram.

Phone optional, but recommended

● Connect your external modem to the HP OfficeJet.

phone cord that goes from the back of your external modem to a wall jack. Disconnect the cord from the wall jack and plug it into either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

Important: If your external modem’s software is set to automati-

cally receive faxes to your computer, turn off that setting; if you don’t, your HP OfficeJet will not be able to receive faxes properly.

● Connect your phone to the HP OfficeJet.

your phone to either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

The main benefits of connecting a phone in this situation are 1) For the convenience of having a phone close to the HP OfficeJet so that you can reach the START button when you receive faxes manually, and 2) In case you need to send a fax (press START) while having a conversation with someone who must receive their faxes manually.

Because you don’t have an answering machine or computer voice-

●

mail on this phone line, you’ll need to the HP OfficeJet will NOT answer incoming calls automatically.

To receive a fax manually: When the phone rings, pick it up and listen for fax tones; if your hear fa x tone s, pres s the START button on the HP OfficeJet, then hang up the phone.

Receiving Faxes” in Chapter 3 for more information. Continue with Step 7, “Install the Software - REQUIRED!”

●

External modem

OJ-phxmo



Telephon e wall jack

Find the

Connect the cord from

receive faxes manually

Refer to “Manually

;

...............................................................................................................

1-14

Shared line with answering machine (Case ADEJ)

If in Step 2 you connected the HP OfficeJet to a shared phone line (receives both voice and fax calls) that also has an answering machine connected to it, use this connection diagram.

1. Setting Up

Phone optional, but recommended

if there’s no phone handset on your answering machine

●

Connect your answering machine to the HP OfficeJet.

phone line from your answering machine to either of the ports labelled, “To Phone, Answering Machine, or Modem” on the back of the HP OfficeJet.

Important: Set your answering machine to answer calls after 4 or

fewer rings, and make sure your outgoing greeting message is no longer than 30 seconds. If you don’t, you may not receive faxes properly.

●

Connect your phone to the HP OfficeJet.

machine doesn’t have an attached phone handset, connect the cord from your phone to either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

The main benefits of connecting a phone in this situation are 1) In case you need to send a fax (press START) while having a conversation with someone who must receive their faxes manually, and 2) For the convenience of having a phone close by to make and receive voice calls.

After you install the software in Step 7, and answer the Setup

●

Wizard questions for this connection case, here’s how you’ll automatically receive faxes with the HP OfficeJet:

machine will pick up the call after the number of rings you’ve set, then the HP OfficeJet will “listen” wh ile the answerin g machine plays its gree ting. If t he HP Of fice Jet dete cts fax tone s, it w ill cut off the answering machine and receive the fax. If you don’t connect your answering machine directly to the HP OfficeJet as described here, you may not receive your faxes properly.

Answering machine

OJ-phoneans



If your answering

Your answering

Telephone wall jack

Plug the

...............................................................................................................

1-15

Continue with Step 7, “Install the Software - REQUIRED!”

●

...............................................................................................................

1-16

Shared line with computer voicemail (Case ADFJ)

If in Step 2 you connected the HP OfficeJet to a shared phone line (receives both voice and fax calls) that also has computer voicemail to answer voice calls, use this connection diagram.

1. Setting Up

Phone optional, but recommended

●

Connect your computer voicemail phone cord to the HP OfficeJet.

computer to a wall jack. Disconnect the cord from the wall jack and plug it into either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

Important: Set your voicemail software to answer calls after 4 or

fewer rings, and make sure your outgoing greeting message is no longer than 30 seconds. If you don’t, you may not receive faxes properly.

●

Connect your phone to the HP OfficeJet.

your phone to either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

The main benefits of connecting a phone in this situation are 1) In case you need to send a fax (press START) while having a conversation with someone who must receive their faxes manually, and 2) For the convenience of having a phone close by to make and receive voice calls.

After you install the software in Step 7, and answer the Setup

●

Wizard questions for this connection case, here’s how you’ll automatically receive faxes with the HP OfficeJet:

voicemail will pick up the call after the number of rings you’ve set, then the HP Office Jet wil l “lis ten” whi le voic emai l plays its gr eeting . If the HP Offi ce Jet det ects fax tones, it will cut off the voicemail an d receive the fax. If you don’t conne ct your computer voic emai l phone cord directly to the HP OfficeJet as described here, you may not receive your faxes properly.

Continue with Step 7, “Install the Software - REQUIRED!”

●

Computer wit h voicemail feature



OJ-phpcmodm



Telephon e wall jack

Locate the phone cord that goes from the back of your

Connect the cord from

Your computer

...............................................................................................................

1-17

Shared line with PC-modem & answering machine (Cas e ADEH)

If in Step 2 you connected the HP OfficeJet to a shared phone line (receives both voice and fax calls) that also has a PC-modem and an answering machine connected to it, use this connection diagram.

Phone optional, but recommended if there’s no phone handset on your answering machine

● Connect your PC-modem to the HP OfficeJet.

● Connect your answering machine to the HP OfficeJet.

● Connect your phone to your answering machine.

Answering machine

Computer with PC-modem

Telephone wall jack

Find the phon e cord that g oes from the back of your computer (your PC-modem) to a wall jack. Disconnect the cord from the wall jack and plug it into either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

Important: If your PC-modem’s software is set to automatically

receive faxes to your computer, turn off that setting; if you don’t, your HP OfficeJet will not be able to receive faxes properly.

Plug the phone line from your answering machine to either of the ports labelled, “To Phone, Answering Machine, or Modem” on the back of the HP OfficeJet.

Important: Set your answering machine to answer calls after 4 or

fewer rings, and make sure your outgoing greeting message is no longer than 30 seconds. If you don’t, you may not receive faxes properly.

If your answering machine doesn’t have an attached phone handset, connect the cord from your phone to the back of your answering machine.

The main benefits of connecting a phone in this situation are 1) In case you need to send a fax (press START) while having a conversation with someone who must receive their faxes manually, and 2) For the convenience of having a phone close by to make and receive voice calls.

...............................................................................................................

1-18

After you install the software in Step 7, and answer the Setup

●

Wizard questions for this connection case, here’s how you’ll automatically receive faxes with the HP OfficeJet:

machine will pick up the call after the number of rings you’ve set, then the HP OfficeJet will “listen” wh ile the answerin g machine plays its gree ting. If t he HP Of fice Jet dete cts fax tone s, it w ill cut off the answering machine and receive the fax. If you don’t connect your answering machine directly to the HP OfficeJet as described here, you may not receive your faxes properly.

Continue with Step 7, “Install the Software - REQUIRED!”

●

Your answering

Shared line, PC- modem & computer voicemail (Case ADFH)

If in Step 2 you connected the HP OfficeJet to a shared phone line (receives both voice and fax calls) that also has a PC-modem connected to it and computer voicemail to answer voice calls, use this connection diagram.

1. Setting Up

Phone optional, but recommended

Computer with PC-modem and



OJ-phpcmodm



voicemail feature

●

Connect your PC-modem and voicemail phone cord to the HP OfficeJet.

Find the phone cord that goes from the back of your computer (for your PC-modem and voicemail) to a wall jack. Disconnect the cord from the wall jack and plug it into either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

Important: Set your voicemail software to answer calls after 4 or

fewer rings, and make sure your outgoing greeting message is no longer than 30 seconds. If you don’t, you may not receive faxes properly.

Important: If your PC-modem’s software is set to automatically

receive faxes to your computer, turn off that setting; if you don’t, your HP OfficeJet will not be able to receive faxes properly.

...............................................................................................................

Telephone wall jack

1-19

● Connect your phone to the HP OfficeJet.

Connect the cord from your phone to either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

The main benefits of connecting a phone in this situation are 1) In case you need to send a fax (press START) while having a conversation with someone who must receive their faxes manually, and 2) For the convenience of having a phone close by to make and receive voice calls.

After you install the software in Step 7, and answer the Setup

●

Wizard questions for this connection case, here’s how you’ll automatically receive faxes with the HP OfficeJet:

voicemail will pick up the call after the number of rings you’ve set, then the HP Office Jet wil l “lis ten” whi le voic emai l plays its gr eeting . If the HP Offi ce Jet det ects fax tones, it will cut off the voicemail an d receive the fax. If you don’t conne ct your computer voic emai l phone cord directly to the HP OfficeJet as described here, you may not receive your faxes properly.

Continue with Step 7, “Install the Software - REQUIRED!”

●

Your computer

Shared line with external modem and answering machine (Cas e ADEI)

If in Step 2 you connected the HP OfficeJet to a shared phone line (receives both voice and fax calls) that also has an external modem and an answering machine connected to it, then use this connection diagram.

Phone optional, but recommended if there’s no phone handset on your

answering machine

● Connect your external modem to the HP OfficeJet.

Answering machine

External modem

OJ-phansxmo



phone cord that goes from the back of your external modem to a wall jack. Disconnect the cord from the wall jack and plug it into either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

Important: If your external modem’s software is set to automati-

cally receive faxes to your computer, turn off that setting; if you don’t, your HP OfficeJet will not be able to receive faxes prop-

...............................................................................................................

1-20

Telephone wall jack

Find the

erly.

●

Connect your answering machine to the HP OfficeJet.

phone line from your answering machine to either of the ports labelled, “To Phone, Answering Machine, or Modem” on the back of the HP OfficeJet.

Important: Set your answering machine to answer calls after 4 or

fewer rings, and make sure your outgoing greeting message is no longer than 30 seconds. If you don’t, you may not receive faxes properly.

1. Setting Up

Plug the

●

Connect your phone to your answering machine.

If your answering machine doesn’t have an attached phone handset, connect the cord from your phone to the back of your answering machine.

The main benefits of connecting a phone in this situation are 1) In case you need to send a fax (press START) while having a conversation with someone who must receive their faxes manually, and 2) For the convenience of having a phone close by to make and receive voice calls.

After you install the software in Step 7, and answer the Setup

●

Wizard questions for this connection case, here’s how you’ll automatically receive faxes with the HP OfficeJet:

machine will pick up the call after the number of rings you’ve set, then the HP OfficeJet will “listen” wh ile the answerin g machine plays its gree ting. If t he HP Of fice Jet dete cts fax tone s, it w ill cut off the answering machine and receive the fax. If you don’t connect your answering machine directly to the HP OfficeJet as described here, you may not receive your faxes properly.

Continue with Step 7, “Install the Software - REQUIRED!”

●

Your answering

Shared line with external modem and computer voicemail (Case ADFI)

If in Step 2 you connected the HP OfficeJet to a shared phone line (receives both voice and fax calls) that also has an external modem connected to it and computer voicemail to answer voice calls, then use this connection diagram.

...............................................................................................................

1-21

Phone optional, but recommended if there’s no phone handset on your

answering machine

● Connect your external modem to the HP OfficeJet.

● Connect your computer voicemail phone cord to the HP

Telephone Computer with voicemail feature

External modem

wall jack

Find the phone cord that goes from the back of your external modem to a wall jack. Disconnect the cord from the wall jack and plug it into either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

Important: If your external modem’s software is set to automati-

cally receive faxes to your computer, turn off that setting; if you don’t, your HP OfficeJet will not be able to receive faxes properly.

OfficeJet.

Locate the phone cord that goes from the back of your computer to a wall jack. Disconnect the cord from the wall jack and plug it into either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.”

Important: Set your voicemail software to answer calls after 4 or

fewer rings, and make sure your outgoing greeting message is no longer than 30 seconds. If you don’t, you may not receive faxes properly.

● Connect your phone to your answering machine.

Connect the

cord from your phone to the back of your answering machine. The main benefits of connecting a phone in this situation are 1) In

case you need to send a fax (press START) while having a conversation with someone who must receive their faxes manually, and 2) For the convenience of having a phone close by to make and receive voice calls.

After you install the software in Step 7, and answer the Setup

●

Wizard questions for this connection case, here’s how you’ll automatically receive faxes with the HP OfficeJet:

voicemail will pick up the call after the number of rings you’ve set, then the HP Office Jet wil l “lis ten” whi le voic emai l plays its gr eeting . If the HP Offi ce Jet det ects fax tones, it will cut off the voicemail an d receive the fax. If you don’t conne ct your computer voic emai l phone cord directly to the HP OfficeJet as described here, you may not receive your faxes properly.

Your computer

...............................................................................................................

1-22

HP Officejet 590 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety In formati on

Table of Contents

Make Sure Everything Is in the Box

If you don’t have a CD-ROM disc drive

1. Load the Tray

2. Plug in the Line Connector

3. Connect the Cables

4. Insert the Print Cartridges

5. Load the Paper Supply

What should you con nect?

How to tell if you have a modem

How should y ou connect?

Dedicated line (Case ACJ)

Dedicated line with a PC-modem (Case ACH)

Dedicated line with external modem (ACI)

Shared line (Case ADGJ)

Shared line with a PC-modem (Case ADGH)

Shared line with an external modem (Case ADGI)

Shared line with answering machine (Case ADEJ)

Shared line with computer voicemail (Case ADFJ)